Experience Guide

Transcript

ision EXPERIENCE GUIDE Thank you for joining us! Now that your SRTVision installation is complete, we invite you to browse this easy-to-use guide to learn all that your new service has to offer. You’ll find step-by-step instructions for the most popular SRTVision features, plus special features that are waiting to be discovered. Or, use the table of contents or index to go directly to the things you want to do. Enjoy. It’s all coming together. For you. QUESTIONS? Click: www.srt.com/onlinestore/do/welcome#help1 | Call 858-1200 or 800-737-9130 ision 2 ision 4 SRTVision 18 Create your own favorite channels guide 24 Control TV with your DVR 4 Features of your SRTVision remote 19 Find programs using the search feature: Search by actor or title 26 Your DVR’s storage capacity 6 Your SRTVision HD-ready receiver 8 SRTVision Advanced TV 10 SRTVision service basics: Turn on/off SRTVision Picture-in-Picture channel browsing 12 Access SRTVision menus 14 Customize your TV experience: Switch between standard & widescreen TV Change the onscreen language Turn system sound effects off 20 Use your parental locking controls: Set up your PIN Lock on-demand rentals or specific channels Turn off parental locking temporarily Hide channels from view in the guide 22 Pause, play, replay & record live TV: Control live TV using your remote Instantly record what you’re watching Record shows with extra time at the end 16 Program your universal remote control 18 Decide what to see in your program guide: Use the interactive program guide How to use this guide: > We’ve put the remote buttons in BOLD UPPERCASE letters and all TV screen names and menu items in bold italic letters to make the step-by-step instructions in this guide even easier to follow. 27 DVR recording basics 28 More ways to schedule recordings 29 What to do when record schedules conflict 30 Browse, play & watch your recordings 31 Delete recordings from your DVR 32 FAQ & troublehsooting 3 Turn the page to start enjoying home entertainment like never before. | ision Record TV with one click, p. 23 Go to main menu screen, p. 12 View personalized weather, sports, and traffic info via the go interactive button, p. 38 (future service) Go to list of recorded TV programs, p. 34 Fast-forward in 30-second increments, p. 23 Control other devices with mode buttons, p. 16 Skip back in 7-second segments, p. 22 Return to previous menu screen or TV channel, p. 25 Go to Video On Demand (VOD) library, (future service) Features of your SRTVision remote control 4 ision Turn the page to learn about your HD-ready receiver. | srt.com Change screen dimensions to fit widescreen TVs, p. 14 Navigate channels, menus, and screens using arrows Go to program info screen, p. 13 C = Settings Note: Actual equipment and appearance of menu screens subject to change. Did you know? You’ve got a four-function remote! See p. 16 for step-by-step instructions for programming up to two more devices (your remote was programmed to control the TV and receiver at time of installation). Edit text on the search screen, p. 19 Return to previously viewed live TV channel, p. 11 B = Search Go to the interactive program guide screen, p. 18 A = Options Exit from a menu screen or return to live TV, p. 19 5 ision 6 ision Your SRTVision HD-ready receiver. Most SRTVision programming packages include one HD-ready receiver and digital video recorder (DVR) service. Plus, you can add more receivers for a low monthly rental fee. Our advanced DVR records up to four shows simultaneously, up to two can be HD based on availability. You never have to miss your favorite shows, even if they’re on at the same time. Link: solid green when receiver is connected to the SRTVision network. Need to connect high-end audio equipment? Menu/arrow/OK buttons: these have the same functions as on the remote control. Power: green when on. The receiver’s user guide provides common configurations for connecting audio and other devices. Record: red when recording. HD: blue when aspect ratio is set to HD resolution. Note: Actual equipment subject to change. 7 SRTVision Receiver + your HDTV + HD content = a world of difference! + = Black bars on your TV screen? SRTVISION RECEIVERS ARE HD-READY BENEFITS OF HD: SEEING IS BELIEVING ALL YOU NEED IS YOUR OWN HDTV… All SRTVision Receivers are equipped to provide a standard-definition and/or a High-Definition (HD) signal. Learn more about our local and national HD channel listings at srt.com. >C  larity. The HD digital signal is crystal clear and noise free. Of course, in order to use your SRTVision HD service, you must have an HDTV. >S  harpness. More pixels means sharper pictures. HDTV has about 2 million pixels, compared with 500,000 pixels in analog TV. …AND OUR HD SERVICE. Note: Premium HD channels require subscription fees. >W  idescreen picture. High-Definition TV has less “edge cropping” for more intense viewing. Turn the page to learn how SRTVision delivers Advanced TV. | srt.com If you watch standard definition programming on your HDTV, you can minimize or eliminate black bars on the side of your screen by pressing zoom on your remote. You’ll enjoy a robust variety of channels in our ever-growing HD lineup. ision 8 ision How SRTVision delivers Advanced TV. Copper wire “pipe” Fiber optic “pipe” SRTVision delivers the future of television to you over a network that includes state-of-the-art fiber optics. Simply put, a fiber optic cable is a pipe — a way to transmit data — in the same way that coaxial cable is a pipe. But older networks simply cannot compete with faster, more reliable fiber optic technology. Why fiber optic network delivery is superior: TV and high-speed Internet are transmitted by fiber optic light bursts rather than electrical signals. Light bursts travel great distances, with more speed and increased bandwidth, which means SRTVision can send multiple transmissions at the same time, with less signal interference so you enjoy phenomenal picture and sound quality. What’s in it for you: >Y  ou can watch and record up to four shows at the same time, while also downloading large Internet files to your PC virtually anywhere in the house or even outside. > SRTVision can deliver more content, including HD, over its fiber optic technology. > Fiber optic transmission speed changes channels fast, with no drag or delay. >Y  ou get new interactive features that make TV more fun—view slide shows of your own digital photos on TV, play games on TV, get Internet sports or finance news, and more. (*Not all features available.) INCLUDED! SRTVision installation includes one HD-ready receiver and DVR service with most packages (additional receivers available for a low monthly rental fee). 9 Watch different TV shows in multiple rooms at the same time! While live sports are being cheered on from the den… The kids can still watch their recorded favorites on DVR. Catch a Do-It-Yourself reality series from the family room… As a new release gets a debut screening via Video On Demand. Turn the page to learn about SRTVision basics. | srt.com ision 10 ision SRTVision basics — now your TV does more for you. With its state-of-the-art fiber optic technology, SRTVision offers a whole new way to experience TV. This section will get you started with the basics, then guide you through the advanced features that will change your view of what your TV can do for you. > Now your TV screen shows you so much more: SRTVision provides channel changing without delay, superior screen navigation, Picture-in-Picture channel surfing, and intuitive menus. Learn more beginning at right. > You have the power to shift time, even stop it: With DVR capability, SRTVision puts you in charge. Stop live TV, replay anytime, and record and watch programs on your schedule. Learn more on p. 22. > There’s a video store in your living room: Along with an awesome channel lineup that includes sports, premium movies, and international programs, your SRTVision service provides an extensive Video On Demand (VOD) library. (Future Service) > Take control of what your family watches: Easy-to-use parental locks let you hide channels in the program guide and lock or unlock shows according to their ratings. Learn more on p. 20. Questions? > Click srt.com for step-by-step guidance and updates. > Call 858-1200 to reach your SRTVision expert to get answers, add new features, or ask for support. 11 Turning your TV on and off Picture-in-Picture browsing 1 Turn on your TV. Get a peek at what else is on without leaving your current program. Simply press your remote’s up/down arrows to activate your PIP browse bar — it features a Picture-in-Picture (PiP) video of each channel along the bottom of the screen, with the program title and time remaining. 2 Press STB then POWER at the top of your SRTVision remote control. The power button on the SRTVision receiver will be lit green, and the last channel viewed will appear onscreen. 3 When you’re done watching TV, press STB and POWER again to turn off the receiver. Then turn off your TV. You can control your TV and two other devices with your remote. Turn to p. 16 for more information. Changing the channel One of the first differences you’ll notice between SRTVision and your old service is the fast channel changing. > To move up or down one channel, press the + or – on the remote’s CH/PG button. > Use up/down arrows to view programs on channels above/below the current one. > Press and hold the CH/PG button to scroll continuously through the channels. The channel number and program title will appear at the bottom of the screen. > To go directly to a specific channel, enter the channel number using the remote’s keypad and press Enter. Note: If the new channel doesn’t appear, it may be one that you don’t receive. > To view future programs on the current channel, press the right arrow. > To view information about the program in the browse bar, press INFO. > To change the channel to the one you see in the browse bar, press OK. (The program info screen will appear if the program is not currently playing.) What’s PiP? A small onscreen picture in a picture of the channels you’re browsing while watching a show. Seeing the actual show helps you decide faster if you want to switch, especially when you aren’t familiar with its title or the channel. Note: The browse bar will disappear after 10 seconds of inactivity. > To return to the channel you were watching previously, press LAST. Turn the page to learn how to access SRTVision menus. | srt.com ision 12 ision How to access and navigate your SRTVision onscreen menus. ACCESSING THE MAIN MENU SCREENS Picture-in-Picture browsing and fast channel changing are only the beginning. A world of new features is available to you with the press of a few buttons on your remote. 1 Press MENU on your remote. The SRTVision main menu screen appears. 2 Use left/right arrows to choose a heading in the main menu screen. Menu navigation tips Before accessing your onscreen menus, it’s helpful to know how to choose, select and exit from the menu screens. > Select LIVE TV to access the guide, your favorite channels listing, or the program search feature. See p. 18 for more information. > U  se the left/right arrows to select items in the horizontal menu that appears at the top of any SRTVision screen. > U  se the up/down arrows to select items in vertical menus that appear when you highlight an item in the top menu bar. > Press OK to activate your selected item. > P  ress BACK to return to the last menu screen that you were viewing. > U  se EXIT TO LIVE TV to dismiss the screen and return to your TV program. > Select recorded TV to view a list of all the programs you have recorded on your DVR. See p. 24 for more information. The MENU button > Select Video On Demand (VOD) to access the video library or watch a program you’ve already rented. (future service) The MENU button gives you one-button access to all the features of your SRTVision service, including searching, recording, parental controls and more. > Select settings to customize your menu and guide settings, manage parental locks and more. See p. 14 for more information. Note: You’ll find step-by-step instructions throughout this guide for the features mentioned in this section. 13 3 Use the down arrow to select an option from any of the drop-down menus that appear beneath a selected menu. 4 Press OK to open the selected screen. See “Menu navigation tips” at left for more help with accessing menus. The INFO button Press the info button at any time to learn more about a program you are watching or want to watch in the future. Or, schedule a recording from any program info screen. GETTING INFO ABOUT THE PROGRAM YOU’RE WATCHING Where do you find on-demand videos to watch? 1 Press INFO. The program info screen appears with a short description of the program, including running time. 2 Use the right arrow to view information about the cast and crew. 3 To record the program, or set up a series recording, use the down arrow and press OK to select the desired action. See p. 27 for more information. 4 Press exit to live tv to return to the program you were watching. See “Menu navigation tips” at left for more help with accessing menus. Turn the page to learn how to customize your viewing experience. | srt.com GETTING INFO FROM WITHIN MENU SCREENS You can access the program info screen from within menu screens. > As you are scrolling through the program guide, press info to view details about the highlighted program and schedule a one-time or series recording. You can find the Video On Demand (VOD) channel in your interactive program guide, or press VIDEO ON DEMAND (VOD) on your remote to go to the video store. Learn more on p. 24. (future service) > When using the search feature, press INFO on any program in your results list to view more details. See p. 19 for more information. ision 14 ision Customize your TV screen for HD, change your screen language, and more. Tired of black bars on your widescreen TV? Can’t keep track of all your remotes? ¿Se habla español? Help is in this section. Fit the image to your TV If the image on your TV does not fill the screen as you would like, you can adjust it in two ways: change the aspect ratio or zoom. CHANGING THE ASPECT RATIO FOR WIDESCREEN OR HD TV Aspect ratio is the relationship of the screen’s width to its depth. Standard TVs have a 4:3 aspect ratio; widescreen and HD TVs are 16:9. Learn more about HDTV on p. 7. 1 Press menu. Use the browse arrows on your remote to select SETTINGS. Select television and then aspect ratio. 2 Use the up/down arrows to choose from: > 4:3 standard definition > Widescreen standard definition > 720p High Definition or 1080i High Definition, depending on your TV 3 Press OK. Use the arrows to select continue and press OK again. ZOOMING IN OR OUT OF THE PICTURE If you watch standard-definition programming in widescreen mode on a widescreen HDTV, black bars will appear on the sides of the program. To remove the bars: 1 Press ZOOM to see the current zoom setting onscreen. 2 Press ZOOM repeatedly until you reach the zoom you want. There are five settings: > NORMAL: displays the normal image. > ZOOM 1 TO 3: increases the zoom. > STRETCH: expands the image to fill the screen (may cause distortion of picture). 3 Wait for the zoom symbol to disappear. Note: Zoom will affect all channels, not just the one you are currently tuned to. 15 Set language preferences CHANGING THE ONSCREEN MENU LANGUAGE Turn sound effects on/off If English is not your preferred language, SRTVision has several options for you to customize your setup. You can set it so that all the SRTVision menus appear in another language. You’ll hear clicks as you make selections in the onscreen menus. These sound effects can be easily disabled/enabled. CHANGING THE LANGUAGE YOU HEAR Some TV programs have an optional Spanish-language audio track. SRTVision TV can be set to automatically switch to Spanish when available (this feature does not work if you are watching a recorded program). 1 Press MENU on your remote. Use the right BROWSE arrow to select options. Use the down arrow to select system settings. Press OK. 1 Press MENU on your remote. Use the right BROWSE arrow to select options, then the down arrow to select system settings. Press OK. 2 Select onscreen language. Press OK. 3 Select the language you want using the up/down BROWSE arrows and press OK. 4 Select save, and press OK. 2 Select secondary audio. Press OK. 1 Press MENU on your remote. Use the right BROWSE arrow to select options. Use the down arrow to select system settings. Press OK. 2 Select sound effects. Press OK. 3 Select off using the down arrow. Press OK. 4 Select save and press OK. To turn the sound effects on, go through the above steps, but select on in step 3. Temporarily turn off all sound. Press Mute on your remote. You’ll see a mute indicator onscreen. Press again to restore sound, title or the channel. 3 Select the use secondary audio if available option using the up/down arrows. Press OK. 4 Select save and press OK. Turn the page to learn how to program your remote. | srt.com ision 16 ision Program your universal remote to control up to four devices. Your SRTVision remote was set up to control your TV and receiver at the time of installation. You can also control up to two other devices like a DVD player, stereo receiver, or home theater in a box. 6  Press the device’s mode button, the POWER. The device should turn on. Refer to the remote’s manual if it does not. 7  Repeat for any other devices. Please note: the DVD and AUX mode buttons can be set up with any device. The TV mode button can only be set up with a TV. ASSIGNING DEVICES TO THE MODE BUTTONS These steps walk you through programming the remote’s TV, DVD, and AUX device mode buttons. (The STB button already controls the SRTVision receiver.). More help for programming your remote: > These instructions do not require you to enter a manufacturer’s code for each device, because codes for most products are stored in the remote’s memory. > If you are unable to add a device, or want to learn about advanced features like reassigning mode buttons, refer to the remote’s manual provided at installation. 1 Turn on the TV or other device that you want to program into the remote. 2 Aim SRTVision remote at the device, and press and hold the mode button (TV, DVD, AUX) you will assign it. 3 While holding the mode button, press OK. Release both. All mode buttons will flash, and then the selected mode button will stay lit. 4  Press POWER repeatedly until the selected device turns off. Once your device has turned off, press OK to save the settings. 5  To indicate a successful setup, the selected mode button will become unlit. 8  You can now use the SRTVision remote’s mode buttons to switch control among your devices. 9 Repeat for any other devices. You can now use the SRTVision remote’s mode buttons to switch between control of your devices. CONTROLLING VOLUME By default, VOL and MUTE control the volume on your SRTVision receiver. If your TV is programmed into your remote, VOL and MUTE control the volume on your TV. 17 To assign the volume controls to always use the same device, or to use each device as its mode button is selected: 1  Press and hold the TV mode button, and while holding it pressed, press OK for one second. 2  Release both buttons. All mode button will flash, and the TV mode button will remain lit. 3  Press and hold MUTE for three seconds until the TV mode button briefly turns off then stays on, then release MUTE. 4  To Assign volume control to a specific device regardless of the selected mode button: a. P  ress and release the mode button that you always want to operate the volume commands (STB, TV, DVD or AUX). The selected mode button will remain lit. b. P  ress and release MUTE to save the setting. The selected mode button will turn off indicating a successful setup. The volume commands will be sent to the selected device despite what mode button is selected. CONTROLLING CHANNEL SELECTION Channel controls like CH/PG and LAST affect the SRTVision receiver in all device modes. To assign channel controls to any or all devices programmed in the remote: 1 Press and hold STB. Press OK, then release both. Mode buttons will flash twice. To enable POWER to turn on or off other devices at the same time as the STB while in STB mode: 1  Press and hold the STB mode button, and press OK for one second. Release both keys. 2  All mode buttons will flash, and then the STB button will stay lit. 2 Enter 9-6-6 using the number keypad. STB will flash twice. 3  Press and release the mode button (TV, DVD or AUX) you want to enable. It will remain lit, and the STB mode button will become unlit. 3 To send channel controls to the devices assigned to TV, DVD, or AUX, press the related mode button. It will flash three times. 4  Press and release the 1 button. The selected mode button will flash, and then remain unlit. The selected mode is now enabled. 4 If you want CH/PG and LAST to control all devices depending on the active mode, press OK. STB will flash three times. CONTROLLING POWER ON OTHER DEVICES When in STB mode, POWER controls the SRTVision receiver. Turn the page to see how to create a favorite channels guide. | srt.com RESTORING DEFAULT SETTINGS 1  Press and hold the TV mode button, and press OK for one second. Release both keys. Did you time out? If you’re interrupted while programming your remote, the process may time out before you complete the setup. The mode buttons will flash red and you will need to start over. 2  All mode buttons will flash, and then the TV mode button will stay lit. 3  Press and hold DELETE for three seconds until the TV mode button blinks and stays off. The remote control is now reset to factory default settings. ision 18 ision Easily find what you want to watch, and block out what you don’t. 2 Highlight a program to view more details (plus live video if it’s currently on). Then: > Press OK to begin watching the program. If it’s not currently on, a program info screen will appear. > Press INFO for viewing options and more information, like cast and crew. > Press RECORD to record the program. Learn more about recording on p. 27. > Press GUIDE to simply exit the guide and return to the program you were watching. See what’s on using interactive program guide 1 Press GUIDE to see your complete SRTVision program listing. Then use: > Up/down BROWSE arrows to scroll channels Create a program guide with just your favorite channels 1 Press MENU. Use the arrows to select settings, then television . Press OK. > CH/PG to move up/down a page at a time 2 Select set up favorites, and press OK. A list of all available channels appears. > Left/right arrows to scroll times 3 Use up/down arrows to select channels. > FF/REW to jump forward/back 24 hours > To add a channel, press OK. A check mark will appear. Press OK again to remove it. > To remove all channels, use the left arrow to select uncheck all. Press OK. > To see only the channels in your favorites list, select view checked. Press OK. 4 When done, select save and press OK. 5 To view your favorites guide, press MENU. Use the arrows to select live TV, then favorites. Press OK. 19 Find programs using the search feature 1 Press MENU. Use the arrows on your remote to select live TV, then search. Press OK. 2 To enter your search term, use the arrows to select a letter on the onscreen keyboard, and press OK. Note: To enter a number, select 1-2-3 and press OK to bring up a number keypad. Select A-B-C and press OK to return to the regular keyboard. 3 A list of results appears as you type. The more letters you enter, the better the results. 4 Press the right arrow repeatedly to tab over to the results list. 5 Highlight a title or name using the up/down arrows, and press OK for more options. > If you select a title, you can choose to record the program or watch it now if it’s currently on. (Learn more about recording programs on p. 27.) You can also use the letter keys on your remote to type search terms. > If you select a name, you’ll see a list of programs with that actor or director. Select a title to view details. Press OK to record or watch the program. > If “More…” appears next to the title, a list of all programs with that title appears. Select a title from the list. Press OK to record or watch the program. To learn how, select Help On Demand in your main onscreen menu navigation bar and then use search to find a program under browse channels. (future service) > If “VIDEO” appears next to the title, you can watch a preview or rent the program. (future service) NARROWING YOUR SEARCH BY TITLE, PEOPLE, OR VIDEO ON DEMAND (VOD) (FUTURE SERVICE) 1 From the search screen, use the arrows to select options on the onscreen keyboard. Press OK. 2 From filter results, choose titles, Video On Demand (VOD), or people, depending on what you are searching for. Press OK. 3 Enter your search term and select a program as described at left. Turn the page to learn how to set parental locks. | srt.com ision 20 ision Control who watches what with parental locks You can make specific channels and types of programming accessible only with a Personal Identification Number (PIN). Quickly restore parental lock settings. Turning the receiver off then on again will restore any locks that were temporarily suspended. 1 Press MENU. Use the BROWSE arrows to select settings, then parental controls. Press OK. > A lock appears next to parental locking if a PIN is already set and locks are on. > An open lock means that a PIN is set but no parental locks are in effect. > No lock means that no PIN has been set. 2 Select parental locking and press OK. 3 Enter your PIN. If no PIN has been set, use the remote’s keypad to enter a new four-digit PIN. (Press delete to clear an entry.) You will have to enter it twice. 4 The parental locking screen will appear, with all of your locking options. LOCKING ON-DEMAND VIDEO RENTALS LOCKING SPECIFIC CHANNELS 1 From the parental locking screen, use the arrows to select change next to rentals. Press OK. 1 From the parental locking screen, use the down arrow to select change next to channels. Press OK. 2 Use the right arrow to select lock renting and press OK. A lock symbol appears. (Press OK again to clear the lock.) 2 Use the up/down arrows to select channels in the list. 3 Use the left arrow to select save. Press OK. > Press OK to lock a channel. A lock symbol will appear. Press OK again to unlock it. 4 If you are finished setting parental locks, select lock. Press OK then exit to live tv. > To unlock all channels, use the left arrow to select unlock all. Press OK. > To view only the locked channels, select view locked only. Press OK then exit to live tv. 21 3 Select save and press OK. 4 If you are finished setting parental locks, select lock. Press OK then EXIT TO LIVE TV. LOCKING PROGRAMS BASED ON RATINGS 1 From the parental locking screen, use the down arrow to select change next to a rating option like movie ratings. Press OK. 2 Select unlock all TV for 4 hr and press OK. An open lock will now appear next to parental locking. (A PIN will still be required to purchase locked rentals.) 3 To turn locks back on immediately, select lock in the parental locking screen. Press OK. 2 Select reset all parental locks and press OK. 3 Confirm as asked and press OK. You’ll be returned to the last channel tuned. (You’ll have to create a new PIN next time.) Hide channels in the guide 2 Select the lowest rating to lock. Hidden channels will not appear in the guide or when browsing, but you can still tune to them using the remote’s keypad (see p. 11). > Press OK to lock programs with that rating and higher. 1 Press MENU. Use the arrows to select settings, then television. Press OK. > To unlock all ratings, use the left arrow to select unlock all. Press OK. 2 Select customize channel guide. Press OK. 3 3 Select save, and press OK. 4 If you are finished setting parental locks, select lock. Press OK then EXIT TO LIVE TV. Use up/down arrows to select channels. To hide a channel, press OK. The check mark will disappear. Press OK again to remove it. TURNING OFF LOCKS FOR FOUR HOURS DELETING A PIN & ALL LOCKING SETTINGS > To remove all channels, use the left arrow to select uncheck all. Press OK. 1 To temporarily turn off parental locking, access the parental locking screen. Select turn off locking, and press OK. 1 Access the parental locking screen. Select turn off locking, and press OK. > To see only the channels in your favorites list, select view checked. Press OK. Turn the page to see how you can control live TV. | srt.com Forgot your PIN? Call Customer Care to reset it for you at 858-1200. 4 Select save and press OK to exit. ision 22 ision Pause, play, replay, and record live TV using your remote. Your main SRTVision receiver is also a digital video recorder (DVR) — and just about the only thing you can’t do with a DVR is fast-forward into the future. Note: If you don’t think you’ll be able to return to the program in 90 minutes, simply press record to begin recording. (Read more about this at right.) In addition to recording all your favorite programs (read more about DVR recording on p. 24), your DVR stores up to 90 minutes of live TV on the channel you’re watching. Now you can: 3 Press PLAY at any time to restart the program from where you left off. REPLAYING WHAT YOU MISSED 1 Press REW to “rewind” the program you’re watching. A progress bar will appear to indicate how far you can go back in time. > Freeze a live TV program to answer a call or check on dinner, then resume playing at the point where you left off. > Create your own instant replays during an exciting game. Or watch the play again in slow motion to see how it was done. > Missed the punchline because someone was talking? Back up and hear it again. TV is now at your command > Press REW twice or three times to rewind at increasing speeds. The familiar playback buttons on your remote can be used to pause, play and replay live TV, even record on the spot. > Press REPLAY to skip back in 7-second increments. > Press PLAY anytime to begin watching. PAUSING/RESTARTING A PROGRAM 1 To temporarily stop a live TV program, press PAUSE. 2 A progress bar will appear onscreen, showing you how much time has elapsed and time until play resumes. The action will freeze for up to 90 minutes. 23 FAST-FORWARDING AND RETURNING TO THE “LIVE” PROGRAM If you have paused or replayed a live program, you can use the FF and FWD buttons to go forward in time. 1 Press FF to fast-forward. A progress bar will appear to indicate how far you can go forward (and back) in the program. > Press FF twice or three times to advance at increasing speeds. > Press FWD to fast-forward in 30-second increments. 2 To return to “live” action, fast-forward until you reach the end of the green bar in the onscreen progress indicator. RECORDING WHAT YOU’RE WATCHING 1 Press RECORD to begin immediately recording the program you’re watching. This feature is not available with Video On Demand (VOD) or Pay Per View. 2 The message “recording” will appear onscreen, and the record LED will light up red on the receiver until recording ends. 1 Press INFO after the program has begun recording. Use the BROWSE arrows to select record settings and press OK. 3 Recording will stop at the program’s scheduled end time. Press STOP to end the recording at any time. Press OK to confirm. 2 Use the arrows to select stop recording. Press OK. Note: You can watch or record up to four standard-definition programs at the same time (or one HD and three SD). If you try to record more, a screen will appear to help you resolve the conflict. 4 The recording will be saved under its program title. Turn to p. 30 for information about playing recorded shows. RECORDING WITH EXTRA TIME AT THE END If you think the program may run over the scheduled end time (as with sporting events and live reality show finales), you can add time to the end of your recording. Turn the page to see how to access your on-demand video store. | srt.com 3 Choose the amount of time to add to the recording time. Press OK. 4 Use the left arrow to select save changes. Press OK. 5 Select watch and press OK to return to the program. What can you watch while recording? You can watch and record up to four programs on different TVs at the same time. So you can record up to three programs and watch a fourth, or watch one of the four programs you are recording. ision 24 ision WATCH WHAT YOU WANT. WITHOUT THE WAIT. In this section, learn how your SRTVision DVR turns your home into entertainment central. Easily schedule recordings of TV shows and whole series, and view your recorded program lists to watch or delete shows at will. Flexible. Adaptable. Fun. For you and yours. Spending time together. 25 Turn the page to see how to watch and record up to four programs at once. | srt.com ision 26 ision Make your own TV schedule with a DVR — record now, watch later. You had a brief introduction to your DVR on p. 22 when you learned to use your remote to control live TV. In this section, you’ll learn how to schedule, manage, and view a recorded program or an entire series. SRTVision DVR service offers these benefits and more: > You’ll never have to choose between shows again: With SRTVision and your DVR, you can watch and record up to four programs at the same time, up to two can be HD based on availability. > Save every episode of your favorite series: You don’t have to know every time your favorite shows appear in the schedule. Set up a series recording, and the DVR will record the show whenever it’s on. You watch when you want. Learn more on p. 28. How many TV programs can I save on my DVR? >A  DVR records 133 hours of standard-definition (SD) or 37 hours of High-Definition (HD) programming. Capacity varies between 37-133 hours with both SD and HD recordings. >F  or options on how to keep or delete programs, see p. 31. 27 DVR recording basics Your main SRTVision receiver is also a DVR that can record up to four programs at the same time, including premium channels. > Access your saved programs anytime by pressing RECORDED TV. > Easily manage your recordings to make space for new ones and protect the ones you want to keep. > Pause, replay, and fast-forward the program, just like a videotape or DVD. Schedule programs to record and save on your DVR There are several ways to record a TV program that’s scheduled to air in the future. You can set your DVR to record one show on one date, all episodes of a series, and more. SCHEDULING A SINGLE OR SERIES RECORDING FROM THE GUIDE 1 Press GUIDE. Use the arrows on your remote to scroll through and highlight a program. 2 Press RECORD. A red dot appears next to the program title to indicate that a recording is scheduled. 3 Press RECORD twice to schedule the same show at the same day and time every week. Three red dots will appear. SCHEDULING A SINGLE RECORDING FROM THE PROGRAM INFO SCREEN 1 To access the program info screen: > Press INFO when tuned to a program you want to record. OR > Press GUIDE. Use the arrows to highlight a program to record and press INFO. 2 Select record episode and press OK. 3 To add time in case the program runs long, select stop recording. Press OK. Select a time and press OK. 4 Select record, then press OK. Looking for something specific? Select Search Video On Demand (VOD) from the main Video On Demand (VOD) menu, to search by title or actor. (Future Service) 4 Press RECORD a third time to cancel the recording. The dots will disappear. 5 Press EXIT TO LIVE TV to return to your last viewed channel. Turn the page for more ways to schedule recordings. | srt.com ision 28 ision More ways to schedule recordings and resolve schedule conflicts. SCHEDULING A SERIES RECORDING FROM THE PROGRAM INFO SCREEN 1 To access the program info screen: 4 You can limit the recordings to: > any day (at the scheduled time) > any day/anytime > Press INFO when tuned to a program you want to record. OR > any day/anytime/once per day > Press GUIDE. Use the browse arrows on your remote to highlight a program to record and press INFO. 5 Select show type if you want to limit it to first run only. Otherwise, your DVR will record every instance. 2 Select record series and press OK. 6 To add time in case the program runs long, select stop recording. Press OK to select a time. 3 Use the browse arrows to select time. Press OK. See for yourself! The DVR shows when your program is recording. There are several ways to confirm that the DVR is actually recording. 7 Select record, then press OK. Note: SRTVision does not adjust if a program’s schedule changes unexpectedly. However, planned schedule changes (e.g., a series moves from 8:30 pm to 8 pm for one week) will be followed and the episode recorded in its entirety. > The record LED will be lit up on the SRTVision receiver. > Press info to see the red dot on the program info screen. > Press recorded TV to see that the program is in the list. SCHEDULING A SINGLE RECORDING BY ENTERING CHANNEL, DATE, AND TIME 1 Press RECORDED TV (or press MENU, then select recorded TV). 2 Use the right browse arrow to select add recording. Press OK. 3 Select channel and time and press OK. The manual record screen appears. 4 Fill in the fields on the manual record screen, using the BROWSE arrows to move between fields. 5 Select record. Press OK to schedule the recording. After a program is recorded, it gets saved on your DVR until you delete it, or it is deleted to make room for new recordings. 29 What to do when your recording schedules conflict Your DVR can record up to four standarddefinition (or one HD and three SD) programs at the same time. If you try to schedule a fifth, a conflict screen appears. FIXING SINGLE PROGRAM CONFLICTS > To record the new program, select the new program in the conflict screen. Press OK. > To keep what was already scheduled and cancel the new recording, select the previously scheduled program. Press OK. RECORDING AN OVERRIDDEN PROGRAM CLEARING THE CONFLICT SYMBOL 1 Press GUIDE. Use the BROWSE arrows to select the overridden program (indicated by a crossed-out red dot). Press OK. 1 Press GUIDE. Use the BROWSE arrows to select the overridden program (indicated by a crossed-out red dot). Press OK. 2 Select resolve conflict in the program info screen. Press OK. 2 Select don’t record or cancel series. Press OK. 3 Select the previously overridden program and press OK. The overridden program will now be recorded, cancelling the other. 3 You’ll be asked to confirm this step. Press OK. The scheduled recordings will be cancelled and conflict symbols are cleared. Note: When you resolve a conflict, all other scheduled recordings occur as programmed. Note: This does not erase episodes that have already been recorded. FIXING SCHEDULED SERIES CONFLICTS > To record all episodes of the new series instead of a previously scheduled series, select record all episodes of new series from the conflict screen. Press OK. Will the DVR record when the TV is off? Your scheduled programs will still record, as long as the SRTVision receiver is on or in standby mode. However, they will NOT record if your home loses electricity. > Select record only when no conflict occurs, then press OK when you don’t want to record episodes that conflict with previously scheduled recordings. Turn the page to learn how to customize your viewing experience. | srt.com ision 30 ision Manage your recordings, then browse, play, and replay at will. USING THE RECORDED TV SCREEN TO CANCEL RECORDINGS BEFORE THEY OCCUR USING THE GUIDE TO CANCEL RECORDINGS BE FORE THEY OCCUR 1 Press RECORDED TV. 1 Press GUIDE, then use CH/PG and the arrows to locate and select the program. 2 Press the down arrow to select scheduled. Press OK. You’ll see a list of upcoming recordings in the order they’ll be recorded. > To cancel a series, use the right arrow to select series from the menu bar and see a list of your scheduled series. View your recording schedule 1 Press RECORDED TV. 2 Use the right browse arrow to select scheduled. Press OK. The recorded TV screen lists upcoming recordings in the order in which they will be recorded. 3 Use the arrows or CH/PG to scroll through the listings. 4 To view only the scheduled series, use the right BROWSE arrow to select series. 2 Press RECORD twice to cancel a single recording. The red dot disappears. Press RECORD once to cancel a series recording. See a list of your previously recorded shows 3 Use the browse arrows or the CH/PG button to scroll through the list. 1 Press RECORDED TV. 4 Select the scheduled program or series you want to cancel, and press OK. The program info screen appears. 2 The recorded TV screen lists your available recordings by date, starting with the most recent. 5 Select don’t record or cancel series. Press OK. 3 To view the list by title, use the right BROWSE arrow to select by title. Note: This will not erase previously recorded episodes. See how to delete shows at right. 4 Use the up/down arrows to scroll through the list. 31 Watch a recorded program 1 Press RECORDED TV. 2 Use the up/down arrows to select the program you’d like to watch. Press OK. > Select play to watch the program. > Select resume play to begin play at the point where you previously stopped watching. 3 When a recording is finished playing, a finished screen appears. Use the arrows to select done, then press OK to return to live TV. (See the directions at right to stop a recording before it ends.) USING THE PLAYBACK BUTTONS  ON YOUR REMOTE The familiar playback buttons on your remote can be used to control the video. > Press FF to move forward quickly or FWD to fast-forward in 30-second increments. > Press REW to rewind quickly or REPLAY to skip backward in 7-second increments. > Press FF or REW once, twice, or three times to go forward or back at increasing speeds. > Press PAUSE to freeze the program. Press again to resume play. STOP PLAYING A RECORDING 1 Press STOP at any time during a recording. The stopped screen appears. 2 Use the BROWSE arrows to select done. Press OK. You can also: Delete existing recordings Manually deleting unwanted recordings from your DVR ensures that you keep what you want. Otherwise, older programs are erased automatically to make room for new recordings when DVR storage limit is reached. (See p. 26 for details.) 1 In the recorded TV screen, select browse recordings and press OK. 2 Highlight the program to erase, then press OK. Select erase, then press OK. Repeat to confirm. > Choose resume play to continue watching the program where you left off. PROTECTING A RECORDING FROM BEING DELETED AUTOMATICALLY > Choose start over to watch the program again from the beginning. 1 In the recorded TV screen, select browse recordings and press OK. > Choose erase to stop watching the program and to delete it permanently. 2 Highlight the recording you would like to protect and press OK. Turn the page to learn how to customize your viewing experience. | srt.com Finished watching a recorded show? You can press stop at any time and choose to start over, resume watching where you left off, or erase the show. 3 Highlight keep until, then select space needed or I erase. Press OK. ision 32 ision Here we answer common questions about SRTVision service. Frequently Asked Questions ? Will the DVR record on more than one TV in my home? Presently, DVR features work on one receiver connected to any TV. ? Can you record with the DVR and watch another channel? Yes; you can record up to three standarddefinition programs on your DVR and still watch a fourth. You can only watch or record up to two High-Definition programs at a time, based on availability. ? Can parental locking be used with Video On Demand (VOD)? Yes; once you set up a PIN, parental controls can be used for Video On Demand (VOD), TV, and movies. All parental controls will require the use of a PIN. Please remember to keep your PIN in a safe place because the PIN-reset process is not immediate, and parental control functionality will experience downtime. ? If a program is locked, do I need a PIN to record it? ? What is the expected installation downtime and installation duration? Expect to be out of service for four hours or more during installation, depending on the installation requirements. You do not have to enter a PIN to schedule recordings for programs locked by the parental locking feature, but viewers do have to enter a PIN to watch the program while it’s recording or to view it at any time thereafter. ? How many receivers with DVR functionality can I have in my home? SRTVision service includes one HD-ready receiver with DVR service (U200 or higher). Additional receivers available, up to 8 for a low monthly rental fee. ? Will SRTVision service have any impact on my burglar alarm? We do not anticipate any interference with your existing burglar alarm. ? Whom should I contact if there is a disruption in my TV service? You should call 858-1200 or 800-737-9130 to report connection problems. This number should be used to report any problems you encounter. ? Can anyone in my family report trouble to Customer Care? Yes; please call 858-1200 or 800-737-9130 and be ready to provide your telephone number, a description of the problem, and how often it occurs. 33 Check here to see if you can troubleshoot easily. Troubleshooting Guide THE RECEIVER WON’T TURN ON Check that the unit is plugged in. If it is, try plugging another device into the socket to make sure power is flowing to it. If the power is working, there may be something wrong with your remote control. THE REMOTE WON’T CONTROL THE RECEIVER Press the SRTVision button on the top left of the remote control to manage the SRTVision receiver. THERE IS VIDEO, BUT NO SOUND First, check to see if the volume is muted by pressing MUTE or + on the VOL button. Try changing the channel to see if the problem is only with that one channel. If your system uses standard video or S-video connectors, be sure that you have connected the audio-out jacks on the receiver to the audio-in jacks on your TV or audio receiver. SOUND IS GOOD , BUT PICTURE IS POOR Check the connections of your video cables to make sure they are properly seated in their jacks. Also, try changing the channel to be sure that the problem is not just on that one channel. If you have no connection after five minutes, make sure all the connections to your receiver are secure. If you’re still having problems, call for technical assistance at 858-1200 or 800-737-9130 ONSCREEN MESSAGE SAYS “SIGNAL TEMPORARILY NOT AVAILABLE” Try changing the channel to see if the problem is only with that one channel. If it appears on more than one channel, there is a problem with the signal. Call for technical assistance at 858-1200 or 800-737-9130. Turn the page to learn how to customize your viewing experience. | srt.com THE RECEIVER WILL NOT RESPOND The green LED surrounding the receiver’s power button should flash each time a remote button is pressed. If this happens, but the receiver does not respond to your commands, you may need to perform a restart. To restart your receiver, press and hold the POWER button for five seconds. If you are still experiencing problems, call for technical assistance at 858-1200 or 800-737-9130. THE REMOTE IS NOT WORKING Make sure there isn’t anything in the path between the remote and the remote sensor on your receiver. Be sure you are aiming your remote at the receiver. You have to be within 20 feet of the receiver for the remote to work properly. If these steps don’t solve the problem, try replacing the batteries in your remote (see tip at right). Call 858-1200 or 800-737-9130 for more help. Time to change the batteries in your remote? Remove the battery cover on the back of the remote and insert two new AA batteries as shown. Replace the cover and test by pressing any key. A red LED will flash. ision MOTOROLA and the Stylized M Logo are registered in the US Patent and Trademark Office. ©Motorola, Inc. 2010. Microsoft, Mediaroom, Segoe font and the Microsoft Mediaroom logo are trademarks of the Microsoft group of companies and are used under license.