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EZC‐2 Class 2 & 3 Assembly Instructions DO NOT DRIVE YOUR DEVICE ONTO THE PLATFORM GUIDE ONLY Thank you for purchasing our carrier! Your American made carrier was crafted with pride for your mobility needs. These instructions should guide you through the installation of your EZ Carrier. Please call us toll free if we can be of any assistance. 888‐302‐2774 Determine if you have a Class II or Class III hitch.* Class II measures 1 ¼” square and the adapter has a solid bar of steel protruding from it. Class II carriers will have a Bent Hitch Pin instead of the Anti‐WobbleBolt shown here. *Please note: Class I hitches also measure 1 ¼” square, but do not support enough weight for a hitch mounted carrier. EZ Carriers are not designed to be used with Class I hitches. Class III measures 2” square and has a hollow tube with a spring nut installed inside the tube. Place flip‐up adapter into hitch receiver.
a. Picture shown is for model 2, if you have a model 3 with height adjustable adapter, please use accompanying picture. b. If you have a Class II hitch, insert the bent hitch pin into the receiver to keep the adapter securely in place (Class II will not have the anti‐wobble bolt and spring nut). c. Only Class 3 (III) hitches utilize our anti‐wobble bolt or optional silent hitch pin. The anti‐ wobble bolt comes with the adapter assembly and is partially installed. Take the bolt out and align adapter with the proper hole in the hitch. (You may have to move the spring nut to align with the proper hole.) Replace bolt and tighten. Adjust to your vehicle, Placing adapter as close to vehicle’s bumper as possible. Align hole in your adapter with hole in vehicle’s receiver hitch. Locate 4” anchor pin (large oblong handle), take off safety clip and set pin aside.
Align Platform pivot hole to adapter pivot hole.
Place 3 1/2” bolt with lock nut into pivot hole and finger tighten nut.
Fold the carrier up into the storage position and insert the anchor pin into the storage position hole. Insert support bolt and finger tighten nut. Remove anchor pin and carefully lower platform to the carry position, then re‐install the anchor pin into the carry position hole and install the safety clip. Tighten bolts and nuts so that the platform is held in place securely, but still pivots freely. The loading ramp was shipped to you locked in the storage position. Walk to rear of platform, looking at platform from rear to front towards your vehicle. Locate ramp latch pin (spring loaded pin welded to ramp on passenger side, rear most section of platform). Remove safety spring clip. Locate ramp handle on left end (driver’s side) of ramp.
Grasp ramp Handle in Left hand pulling up very slightly, pull ramp latch pin towards vehicle until you can open ramp, approximately 1 to 2 inches. Release ramp latch pin. Open ramp carefully towards passenger side utilizing both hands until ramp is on the ground. Locate ramp bracket (looks like a hockey stick) attached to platform with zip/cable ties. It has two bolts with nuts and washers attached. Remove nuts, washers, and bolts from Ramp Bracket. Place Ramp bracket on right rear exterior of platform, (handle of hockey stick pointing up & fat blade side pointing to drivers side.) Align 2 holes on hockey stick with carrier platform. Place two bolts that were on ramp bracket (hockey stick) back into the aligned holes and tighten.
(Corner closest to the bumper shown)
Carefully lift ramp by handle with both hands. Upon reaching apex of hinge (weight load lightens), pull ramp latch pin and align ramp latch pin with hole in ramp bracket. Secure ramp in upright position by releasing ramp latch pin and ensuring pin locks into ramp bracket. Small adjustments of the ramp bracket (hockey stick) may be needed to ensure snug fit to ramp. If needed, loosen bolts slightly and adjust ramp bracket to allow for snug fit of ramp latch pin to ramp bracket. Tighten bolts. Attach enclosed reflectors to rear of carrier platform by removing adhesive backing and pressing firmly into desired location.
Your carrier installation is complete.
To lower your ramp for loading, hold onto ramp and pull ramp latch pin towards vehicle. Ramp is released and you can carefully guide to ground with both hands. Guide scooter/power chair up ramp and onto platform. (Do not drive onto platform!) Secure as desired or per manufacturer specification utilizing straps, etc. To raise ramp for travel, with scooter/power chair on platform, lift ramp with both hands. When near apex of hinge (weight is lessened by hinge nearly vertical), hold ramp with one hand and pull ramp latch pin. Secure ramp latch pin into top hole of ramp bracket (hockey stick). Ensure pin is seated and install safety spring clip. Ramp is ready for travel. To fold up carrier towards vehicle (no scooter or power chair on platform), pull ramp latch pin out and fold loading ramp onto platform (toward driver’s side). Just before ramp reaches platform, pull ramp latch pin and place into hole in ramp bracket & carrier side wall. Ensure pin is seated through both. Make sure platform is clear of items. Remove anchor pin from carry position hole (big pin with handle and safety clip), near front of platform. Once anchor pin is removed, the platform is not secure. Walk to rear of carrier platform, looking towards front of vehicle, Carefully Lift platform up towards sky and platform will hinge towards front of vehicle. Utilize your legs. If you are unsure if you are able to lift platform, have an additional person help you. Once platform is vertical or just past, continue holding platform and insert anchor pin into storage position hole, then reattach safety clip to anchor pin. Carrier is secure and ready for travel. DO NOT DRIVE YOUR DEVICE ONTO THE PLATFORM GUIDE ONLY
Limited Warranty EZ Carrier LLC This product is warranted to be free from any defect in materials used in the manufacture, and/or workmanship at the time of its manufacture. The manufacture’s warranty period is one year unless otherwise specified at time of sale. Any part found to be defective during this period will be repaired or replaced at the discretion of EZ Carrier, LLC. Any part replaced under the warranty will be covered for the remaining period of the warranty. Any parts replaced under the warranty must be returned to EZ Carrier, LLC and will become the property of EZ Carrier, LLC. EZ Carrier, LLC may, at its discretion make any repairs or replacement of defective parts but such work shall not be deemed to be any admission of liability. EZ Carrier will bear labor charges for work carried out under the warranty. The warranty may not be transferred to subsequent owners for the balance of the remaining warranty period. Conditions and Exclusions: 1) The product must not have been used for competition, misused, inadequately maintained, or incorrectly serviced or maintained. 2) The product must not have been subject to any modification, repair, or replacement other than as authorized by EZ Carrier, LLC. 3) Defects caused by faulty adjustment, neglect, or repairs and alterations performed by anyone other than EZ Carrier, LLC are not covered by this warranty. 4) Defects caused by the use of parts and accessories not authorized by EZ Carrier, LLC are not covered by this warranty. 5) The warranty does not cover the cost of transportation of the product to or from EZ Carrier, LLC, or expenses incurred while the product is out of use and under warranty repairs. 6) The warranty does not cover product used on a commercial basis. 7) The warranty does not cover defects, which have not been reported to EZ Carrier, LLC within the immediate discovery of the defect. 8) Should a warranty claim become necessary, EZ Carrier, LLC shall not be liable for loss of use, inconvenience, lost time, commercial losses or other incidental or consequential damages. 9) If for any reason, the carrier does not appear to be in good and sound condition, it must not be used. Any loss as a direct or indirect result of the use of the carrier in a compromised condition is the sole liability of the user. 10) Paint finish will diminish, scratch, and chip over a period of time due to normal use and therefore paint is not covered under warranty, nor is rust that has resulted from exposed surfaces. 11) Actuator and motor on the lifts carry no warranty other than that of the manufacturer of them; actuators, 90 days; motors, one year (EZ Carrier LLC does not make these specific parts). 12) Must present copy of this paper work along with copy of proof of purchase as in copy of credit card statement or such. At time of warranty work. Any statement, condition, representation, description or warranty otherwise contained in any other publication or advertisement shall not be construed as enlarging, varying or overriding anything contained herein. EZ Carrier, LLC reserves the right to make alterations or improvements without notification to any model without obligation to do so to products already sold. Liability Disclaimer: The purchaser of the carrier is solely responsible for the installation, use, and the securing of any item being carried. In no event shall EZ Carrier, LLC be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profit, or other intangibles, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, unauthorized use, performance or nonperformance of our products. Even if EZ Carrier, LLC has been advised previously of the possibility of such damages and whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise. In no circumstance shall EZ Carrier be liable for any losses or damages whatsoever. All matters are interpreted under Oklahoma law. Safety Considerations: Stopping distance – a carrier and cargo add weight to the vehicle and lengthens the time and distance that it takes to stop. Be sure to review the guidelines provided by your automobile manufacturer’s manual and adjusts your riding accordingly, allowing extra time and distance for slowing and stopping. Passing – due to the extra weight of the carrier and cargo, be sure to allow extra time and space for passing. The combination of carrier and cargo extend the length of your vehicle and should be considered when merging and passing. Tire Maintenance – be sure tires are inflated to the proper p.s.i. Consult your automobile manufacturer’s operations manual for recommendations. Check your hardware – make sure all hardware is tightened and secure prior to beginning any trip. Alterations – changing, adding to, or removing parts of a carrier may adversely affect the handling of the product and is strongly not advised.
Return Policy •
In an effort to keep our prices as low as possible, we do not build extra fees for returns into our prices. We are happy to accommodate customers who wish to return a product, however we must recover the costs we have incurred as a result. Please read our policy in its entirety before you purchase a carrier so that there is a mutual understanding when you make your purchase. Thank you!
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When your new product arrives you have 10 days to inspect it for any defects or damage. If there are any defects or damage, the manufacturer will repair it at no cost to you, or replace it at the manufacturer’s option. The item to be returned must be in new condition, with original packaging, instructions, and warranty material.
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If the product is delivered and there are no defects in materials or workmanship, but you do not like it for any reason, you have 10 days following delivery to return it. Simply call our customer service number at 888-302-2774 and let us know what it is you want to return. We will send you a Return Authorization Release Form. Upon the return of your signed form we will issue a Return Authorization Number.
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You the customer are responsible for packaging and shipping the product to us. If you do not have the original box one may be purchased from us, at the cost of the box plus shipping. Once received at the manufacturer’s facility in like new condition, we will refund your purchase price of the product, less a 20% restocking fee and the original outbound freight charges. If original shipping fees cannot be established, we will use our current shipping rates.
Cancellation Policy Our products are normally in stock and we try to ship the same day we receive your order. If you need to cancel an order for any reason, please notify us as soon as possible. If we have not shipped your order, there is no fee for cancellation, but if your order has already shipped, our return policy, as stated above, is in effect. This is due to the fact that the item must be re-packaged once the shipper has returned it to us, and they charge us for shipping either way. Once the product has left our warehouse, shipping and restocking fees will apply!