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FAST FAX A quick way to get complete up-to-date information on Apollo® products and services.
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Acknowledgement: This Quick Reference was developed by Galileo USA, Training and Development. For questions or comments, please send a message to
[email protected]. © 2002 Galileo International. All Rights Reserved. Galileo and Apollo are either registered trademarks, trademarks or service marks of Galileo International in the United States and/or other countries. All other trademarks are the trademarks of their respective owners. T9785
ADP 2800 Printer Version .09 Software
QU ICK REFERENCE
Table of Contents Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Major Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Status Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 4 Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . 5 Loading Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Setting Document Box in Printer . . . . . . . . . . . . . . . . . . . . . . 8 Placing Documents in Prefeed Slots . . . . . . . . . . . . . . . . . . . 8 Entering Number of Documents Loaded . . . . . . . . . . . . . . . . 8 External Stacker Attachment and Removal . . . . . . . . . 9 To Attach the External Stacker . . . . . . . . . . . . . . . . . . . . . . . . 9 To Remove Documents from the External Stacker . . . . . . . . 9 To Remove the External Stacker . . . . . . . . . . . . . . . . . . . . . . 9 Document Jam Detection . . . . . . . . . . . . . . . . . . . . . . 10 Detecting Jam Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 To Remove Jammed Document . . . . . . . . . . . . . . . . . . . . . . .10 Diskette Care and Use . . . . . . . . . . . . . . . . . . . . . . . . . 11 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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Components The following identifies the front panel and internal components you need to be familiar with before operating your ADP 2800 printer. 9
Front Panel
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1
(1) Status Panel
5
(2) Control Panel 2
(3) Printer Handle
10
(4) Internal Stacker
3
(5) External Stacker Mounts (6) Key Lock 7) Diskette Drive Door
6
11
7
12
(8) Power On/Off Switch (9) Front Inserter (reserved for future use) (10) External Stacker Exit Chute 8
(11) Fans
5
(12) Leveling Feet
Figure 1: Front Panel
To view major internal components: 1. Turn the Power Switch to (off.). 2. Unlock printer. 3. Grasp the Handle and pull printer drawer forward. Major Internal Components
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12
8
7
(1) Document Storage Bin 1 (2) Document Storage Bin 2 (3) Document Set Lever for Bin 1
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(4) Document Set Lever for Bin 2 (5) Prefeed Slots (two)
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(6) Lower Feed Path Cover
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6
(7) Upper Feed Path Cover
9
4
(8) Feed Path Levers (two)
10
(9) Document Advance Knobs (two)
13 5
(10) Print Head Release Lever (11) External Stacker Release Lever 1
(12) Magnetic Stripe Encoder/Decoder (13) Reserved for future use
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3
2
Figure 2: Major Internal Components
(14) Internal Stacker
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Status Panel Functions Figure 3 illustrates the status panel LCD (liquid crystal display) and status indicator lights. Functions of these lights are described below.
LCD FORM
RECEIVE
ERROR
TRANSMIT READY
POWER
BUSY
Figure 3: Status Panel
Indicator
Color
Functions
Form
Red
Lit when approximately 50 documents remain in either bin. The alarm will sound when 2 documents remain.
Error
Red
Lit when any error occurs. The error type appears on the LCD. Lit when internal or external stacker is nearly full.
Receive
Green
Lit when printer is receiving messages (pectabs) from Apollo.
Transmit
Green
Lit when printer is sending messages to Apollo.
Ready
Green
Lit when the printer is ready to accept and print data from Apollo.
Busy
Amber
Lit when printer pectab buffer is full. The printer is processing pectabs from Apollo and temporarily cannot accept additional messages.
Power
Green
Lit when AC power is on.
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Control Panel Functions Figure 4 illustrates the control panel with its keypad and sets the operational parameters of the printer. Additionally, the LCD shows operational conditions and error messages. Descriptions of the control panel functions are listed in the table below.
Figure 4: Control Panel
Name
Part
Functions
Eject
Switch
Alarm
Audible Control
Adjusts the volume of the alarm buzzer. It sounds when an error occurs.
Bright
Contrast Control
Adjusts the brightness of the LCD display.
Keypad
Key Switch
Reserved for future use.
Used to set the operational parameters of the printer. See Software Setup.
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Control Panel Functions
To:
Do this:
Adjust print alignment left or right
1. Press MOD. 2. Press 9. 3. Press 8. 4. Press 7 to move left or 9 to move right. 5. Press TST to print test ticket and view the change. 6. Either repeat steps 1 through 3 to readjust the print out, or Press ENT to save settings.
Adjust print alignment up or down
1. Press MOD. 2. Press 9 twice. 3. Press 7 to move up or 0 to move down. 4. Press TST to print test ticket and view the change. 5. Either repeat steps 1 through 3 to readjust the print out, or Press ENT to save settings.
Clear external stacker count
1. Press MOD. 2. Press 0.
Clear message buffer
1. Press MOD. 2. Press 2.
Clear/Display last indicate message
Press C.
Display current printer software version.
1. Press MOD. 2. Press 4.
Display new error history
3. Press MOD. 4. Press +/–
Display previous error history
1. Press MOD. 2. Press TST.
Enter
Press ENT.
Power printer on or off
1. Press power switch: O to power off.. | to power on.
Ready LED on (online) and Ready LED off (offline)
Press MOD.
Reset the printer
Press 7.
Select bin document type (ATB or Itinerary)
1. Press MOD. 2. Press 6. 3. Press up/down arrow to select bin.
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• Note: Use the [+/–] key to change the following settings To:
Do this:
Activate Answerback (Yes/No)
1. Press MOD. 2. Press 9. 3. Press 5. 4. Press +/–
Adjust print alignment left margin
1. Press MOD. 2. Press 9. 3. Press 8. 4. Press +/–
Adjust print alignment upper margin
1. Press MOD. 2. Press 9. 3. Press 9. 4. Press +/–
Select document ejection path (Internal/External)
1. Press MOD. 2. Press 9. 3. Press 1. 4. Press +/–
Select OSDP (Yes/No)
1. Press MOD. 2. Press 9. 3. Press 6. 4. Press +/–
Select stock control bin 1 (Yes/No)
1. Press MOD. 2. Press 9. 3. Press 3. 4. Press +/–
Select stock control bin 2 (Yes/No)
1. Press MOD. 2. Press 9. 3. Press 4. 4. Press +/–
Turn Mag Encode on or off.
1. Press MOD. 2. Press 9. 3. Press 2. 4. Press +/–
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Loading Documents The two document storage bins each hold one box of 1,000 documents. The bins, located under the prefeed slots, are accessible when you unlock the printer and slide the printer drawer outward. Document storage bins hold ATB documents in bin 1 and pocket itineraries or ATB documents in bin 2. To load documents you complete two procedures. Each procedure contains step-by-step instructions. The two procedures are: • Setting document box in printer • Placing documents into prefeed slots Setting Document Box in Printer: 1. Turn the power switch to (off). 2. Unlock printer and pull drawer out to its full extension. 3. Remove the top lid cover of the box by tearing along the perforation. Do not remove documents from the box. 4. Place the document box into the document storage bin. Ensure that the magnetic stripe of the ATB stock is facing up and is closest to the inside of the printer. Note: For easy loading, tilt box forward as you place it into the document storage bin.
Figure 5: Document Storage Bin
5. Repeat steps 3 and 4 for the second bin. Placing Documents into Prefeed Slots: 1. Turn the document set lever to the right. 2. Insert the edge of the document until it is even with the arrows. Do not force the document past the stop. See Figure 6. 3. Release the document set lever. 4. Repeat steps 1 through 3 for second bin.
Figure 6: Placing Documents into prefeed Slots
5. Close and lock printer. Printer will not operate unless closed and locked. 6. Power printer on.
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External Stacker Attachment and Removal The external stacker is ideal for high volume ticketing environments. It attaches to the front of the printer and has a capacity of approximately 1,500 documents. The cover of the external stacker can be locked to secure completed documents in environments where security is necessary. To Attach the External Stacker: 1. Insert the bottom lip of the external stacker into the corresponding slots near the bottom of the printer front panel. 2. Push the top of stacker into the interlock hole to engage the stacker. 3. Press [MOD], [9], [1] on the control panel to display ejection path options. 4. Press +/–, [ENT] to select external stacker. To Remove Documents from the External Stacker: 1. Unlock the stacker cover. 2. Place fingers in the indent of the cover and lift the cover. See Figure 7. 3. Carefully remove printed documents from the storage elevator.
Figure 7: External Stacker
4. Replace and lock the cover to the external stacker. 5. Reset external counter by pressing [MOD, [0], [ENT] on the control panel. Note: Resetting the document counter without removing all printed documents will cause a jam. To Remove External Stacker: 1. Power off printer. 2. Unlock the printer and slide the drawer forward. 3. Pull the document stacker release lever, located inside the front panel, toward the outside of the printer. CAUTION: The external stacker can be very heavy when it contains printed documents. Always use caution when removing the external stacker from the printer. 4. Pull stacker away from the printer. 5. If you intend to continue ticketing after removing the external stacker, be sure to select the internal stacker ejection path. 1. Press [MOD], [9], [1] to display document ejection path options. 2. Press +/– to select the internal stacker. 3. Press [ENT] to save selection.
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Document Jam Detection A jam may occur along one of the five document paths. See Figure 8. The LCD indicates the number and location of the jammed documents. Detecting Jam Condition If a jam occurs when a document is being issued, the printer: • Lights the error LED. • Sounds several beeps. • Stops printing. • Displays the following message on the LCD:
JAM OCCURRED
Indicates where the jam occurred. see Figure 8. Figure 8: Document Paths
1. Prefeed path from bin 1 2. Prefeed path from bin 2 3. Transfer path in Mag stripe Encoder/Decoder 4. Thermal print head section 5. Eject path To Remove Jammed Document: 1. Identify jam location from the LCD display. 2. Turn power switch to (off) and open printer. 3. Locate jam.
Note: If document is jammed between locations, use document advance knob to move it forward/backward. 4. Remove jammed document 5. close and lock printer 6. Turn Power Switch to | (on).
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Diskette Care and Use The software diskette contains programs and data to run the printer. It is to be used only in the printer. It is not designed for PC use.
Figure 9: Diskette Use
Error Messages Refer to Printer Messages Quick Reference for a list of common printer errors.
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