Faculty And Staff Manual Web Version

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NEW ENGLAND LAW | BOSTON Office of Information Technology Faculty and Staff Manual 2009-2010 NEW ENGLAND LAW | BOSTON Office of Information Technology Faculty and Staff Manual 2009-2010 TABLE OF CONTENTS Table of Contents………………………………………………… 2-3 Guide to Computer Services ………………………………….. 4-5 Help Desk and CMC (Audio/Visual) Information ………… 6-7 Password Change Policy ………………………………………. Appendix A…………………………………………….….. 8- 11 11 How to create PDF Files ………………………………………. 12-14 Saving to your Network Drive ………………………………… Q&A ……………………………………………………….. Finding your Network Drive……………………….……. Accessing your files on the U: Drive…………………… Saving a file to the U: Drive…………………………….. Saving an entire folder or drive to the U: Drive………. Glossary of Drives………………………………………... Appendix A………………………………………………… 15-23 16 17 18 19-20 21 22 23 Outlook Operating Instructions ( I nte r na l D esk to p ) …………. Q&A………………………………………………………… Opening Microsoft Outlook……………………………... Creating a New Message………………………….……… Addressing the Message b y T yping the Name….…….. Addressing the Message from the Address Book……… Inserting an Email Signature………………………..…. Attaching a File…………………………………………… How to Archive an Email………………………………… Accessing your Email Archive………………………..… Deleting Email Messages………………………………… Empt ying the Trash…………………………………….… 24-40 26 26 26 27-28 29-30 31-35 36-37 38 39 40 40 2 Outlook Operating Instructions ( W eb Ac ces s) ………………... Q & A ……………………………………………………….. Logging on to Microsoft Outlook…………..………….… Creating a New Message………………………………….. Addressing the Message…………………………………... Addressing the Message b y T yping the Name………….. Addressing the Message from the Address Book…….…. Inserting an Email Signature……………….……………. Attaching a File………………………….…………………. Deleting Email Messages………………………………….. Empt ying the Trash…………………………………………. Logging Off of Outlook………………………………….… 41-60 42 43-46 47 47 47-49 50 51-55 56-58 59 59 60 Installing Remote Access (Citrix) ……………………….……… Q & A………………………………………………………... Installing the Citrix Client (Internet Explorer) ….…….. Installing the Citrix Client (Mozilla Firefox)……….…… 61-74 62 63-68 69-74 Using Remote Access (Citrix) …………………..……………..… Q & A…………………………………..…………………….. Using Citrix to Connect Remotel y………………………… Accessing Your Files and Network Data….. ……………. Logging Off of Citrix………………………………………. 75-84 76 77-79 80-82 83-84 Using the Online Seating Chart ……………………………….. Q & A………………………………………………………… Online Seating Chart………………………………………. Logging into the Online Seating Chart…………………… Searching for a Student……………………………………. Student Information………………………………………… Opening your Class Roster………………………………… Printing your Class Roster…………………………………. Opening Your Classroom………………………………….. Moving Students around Classroom….…………………… Special Features within Classroom……………………….. Printing your Classroom……………………………………. 85-104 86 87 88-89 90-91 92-93 94-95 96-97 98-100 101 102-104 105-108 3 Guide to Computer Services Getting Started: • The Office of Information Technology Help Desk is located in the lower level of the Law Library and can be reached via: o Phone - 617.422.7404 (or X 7404 if dialing internally) o Email - [email protected] o Additional information about computer and media services can be found at http:// cmc.nesl.edu Email: • • Please see pages 24-60 in this document for information on Outlook, our email system. Outlook. Outlook can be accessed by double clicking the Outlook icon on your desktop or by accessing it from the internet. o Login, password, and training information are available by contacting the Help Desk by dialing extension 7404. Please Note: That you should check your New England Law | Boston email regularly. Official communications will be delivered to your New England Law account. Remote Access • Please refer to pages 61-84 in this document for information on how to access your files remotely. Wireless Internet: • The wireless internet on campus is called NESL. Mac Users: • The Office of Information Technology’s staff provides limited support to Mac users. • For compatibility reasons, we recommend following be installed on your Mac: o MS Office for Macs Windows Vista: • Currently, we are not installing Windows Vista on any faculty or staff machines. 4 Microsoft Office 2007: • • Documents produced using Office 2007 will not open in Office 2003 unless you download the Microsoft Office 2007 File Format Conversion Pack below: o http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE94AEE-8F43-C6BB74CD1466&displaylang=en o Please note that the conversion program only works 50% of the time. o It is recommended that files be saved as .doc (Office 2003 version), as this is the version used on New England Law public computers. MS Office 2007 can open any MS Office 2003 file (MS Word, MS Excel and MS PowerPoint). Please Note: If you experience trouble with the download or would prefer the Help Desk to install the download, please contact them at extension 7404. AV Request: • All audio / video request forms should be completed at least 48 hours prior to the event o AV request forms are located at:
http://cmc.nesl.edu/avrequest Office of Information Technology Staff: Staff Member: Charles Killam Dionne Dupuis Nathan Reisdorff Henry Zeng Kevin Bloomquist Dana Mastrangelo Gareth Flanagan Derek Lofstrom David de le Barre Caroline Young Matt Sullivan Viet Ngo Phuong Doan Title / Duties: Chief Information Officer Administrative Assistant Director of Operations & Infrastructure Database Administrator Application Developer Network Administrator Network Engineer Exchange Administrator Help Desk Technician Help Desk Technician AV Technician AV Technician AV Technician Extension: X 7433 X 1461 X 7467 X 7413 X 1431 X 7295 X 1432 X 7402 X 7407 X 7345 X 7449 X 7390 To contact the Help Desk: 617.422.7404 (or at extension 7404 if dialing internally) helpdesk@ nesl.edu 5 Mobile: 617.230.5777 617.997.5233 617.947.9271 857.991.2751 617.947.8201 617.694.5073 617.455.7841 617.910.6895 617.947.8977 617.455.7951 857.991.2752 857.383.8007 857.991.2750 Help Desk and CMC (Audio/Visual) Information Help Desk: The Help Desk is responsible for ordering and loading new software on computers for faculty and staff; ordering and installing new printers; ordering printer supplies; handling virus issues; and helping with phone problems. Also, they assist students with their laptops. All technical problems associated with faculty and staff members’ computers and phones should be directed to the Help Desk. REMINDER: The Help Desk is staffed from 8:00 a.m. to 8:00 p.m., Monday through Thursday, from 8:00a.m. to 5:00p.m. on Fridays, and from 12:00 p.m. to 4:00 p.m. on Saturdays and Sundays while school is in session. The chart below indicates coverage at the Help Desk: Staff Member: David de le Barre Caroline Young Viet Ngo Phuong Doan Weekend Staff Hours: M – F 8:00 a.m. – 3:30 p.m. M – F 9:00 a.m. – 5:00 p.m. M – Th 12:00 p.m.– 8:00 p.m. F 9:00 a.m. – 5:00 p.m M – Th 8:00 p.m. – 10:00 p.m.* Sa- Su 12:00 p.m. – 4:00 p.m. Extension: X 7404 X 7404 X 7414 Mobile: 617.947.8977 617.455.7951 857.383.8007 X 7414 X 7404 857.991.2750 * Extended Help Desk phone support is provided by Phuong Doan between the hours of 8:00 p.m. to 10:00 p.m. while school is in session by dialing X7414 (not to be confused with the Help Desk extension 7404). Help Desk can be reached by sending an email to [email protected], by calling the extension listed above (617.422.7404 externally), or by visiting the Help Desk in person in the lower level of the Stuart Street building. We strongly recommend calling X 7404 first before visiting the Help Desk in person. During holidays, school cancellations, other breaks, and after-hours, Help Desk support is provided remotely. The Office of Information Technology staff will respond back within six hours and attempt to resolve the question / problem within 24 hours. 6 CMC (Audio / Visual): The CMC (our audio / visual department) is responsible for satisfying faculty and staff requests for presentation setups. Technical problems that occur in the classroom should be directed to the CMC. Staff Member: Matt Sullivan Viet Ngo Phuong Doan Title / Duties: M – F 8:30 a.m. – 4:30 p.m. M – Th 12:00 p.m. – 8:00 p.m. F 9:00 a.m. – 5:00 p.m. M – Th 2:00 p.m. – 10:00 p.m. F 9:00 a.m. – 5:00 p.m. Extension: X 7414 X 7414 Mobile: 857.991.2752 857.383.8007 X 7414 857.991.2750 A/V requests can be completed online by visiting either http://cmc.nesl.edu and then clicking on A/V Request Form towards the top of the page. You can also access the form from New England Law’s home page: www.nesl.edu. Under the Search tab’s Links & Contacts drop down menu, click on the link AV Form. Please be aware that in order to avoid scheduling conflicts, the CMC requires a 48 hour notice. Requests that are received for an event with less than 48 hours notice are handled on an as available basis. The CMC will strive to satisfy everyone’s request. The CMC (Audio / Visual) can also be contacted in person from 8:30 a.m. to 10:00 p.m., Monday through Thursday and from 8:30 a.m. to 5:00 p.m. on Friday. During these hours, faculty and staff members can seek assistance by either visiting the CMC in the lower level of the Stuart Street building or by calling the CMC at X 7414. 7 Password Change Policy 8 PASSWORD CHANGE POLICY FREQUENTLY ASKED QUESTIONS & ANSWERS Q: Why do I need to change my password? A: Our primary defense against hackers is passwords. Unfortunately, programs exist on the internet which can decode passwords in seconds. The more complex a password is, the harder it is for these programs to decode the passwords. Q: How often do I need to change my password? A: Passwords will need to be changed every 90 days. Q: Which passwords will need to be changed? A: You will only need to change your Active Directory password. Please Note: Your Outlook username and password are the same as your Active Directory username and password. They are automatically changed when you update your Active Directory password and you log into your computer. Q: Can I change my password from home? A: Yes, you may change your password by resetting it in Microsoft Outlook’s Webmail by choosing options and then change password. You can also log into Citrix to change your password. Q: What do I do if my password expires? A: Call the Help Desk at X 7404 (617.422.7404 externally) and they will give you a randomly generated password so you can log in and reset your password. Q: What must be included in my password? A: Each password must include the following: o A minimum of eight characters o A minimum of one upper case character o A minimum of one number Q: Are there optional characters that I can place in my password? A: We strongly encourage the use of special characters (*, &, ^, %, $, #, @ ,!), however they are not required. Keep in mind; you need to find a password that is easy enough to remember, but not easy enough for hackers to decipher. Q: Are passwords case sensitive? A: Yes. Q: Can I reuse my password? A: You can reuse your password on the 180th day from the first day of use. 9 Changing your Active Directory (Machine Log On) Password 1. Log onto your computer using your old password. 2. Press Ctrl-Alt-Del to bring up the Windows Security dialog box. 3. Click on Change Password on bottom left. 4. Fill in the empty boxes with your old password and new password. 5. Click on OK, a box will pop up saying “Your password has been changed.” 6. Click on OK. 7. Click on Cancel to return to your desktop. 10 Appendix: A Maximum time to “guess” / decode a password 4 character lower or upper case letters 4 character lower and upper case letters 4 character lower and upper case and number a few seconds a few seconds a few seconds 5 character lower or upper case letters (e.g passb) 5 character lower & upper case letters (e.g passB) 5 character lower & upper case and number password (e.g Pasb1) under 60 seconds approx 6 minutes approx 15 minutes 8 character lower or upper case password 8 character lower & upper case password 8 character lower & upper case and number password approx 58 hours approx 21 months approx 7 years 10 character lower or upper case password 10 character lower & upper case password 10 character lower & upper case and number password approx 5 years approx 4648 years approx 26984 years 11 How To Create PDF Documents Using CUTEPDF 12 How To Create PDF Documents Using CutePDF 1. Open the document you would like to create as a PDF document. 2. Click on File and select Print from the drop down menu. 3. A dialog box will appear. Towards the top of the box, where you see the “Name” field, click on the drop down menu and select CutePDF Writer. 4. Click on OK. 13 5. You will be prompted to name and save your PDF file. o Be sure to save the documents on your U: Drive. 6. Click on Save. 14 Saving To Your Network Drive 15 SAVING TO YOUR NETWORK DRIVE FREQUENTLY ASKED QUESTIONS & ANSWERS Q: What is a network drive? A: A network drive is an area of storage that is reserved for the individual faculty or staff member. That area of storage can be accessed by our backup software so that backups of your documents occur on a regular interval. Please Note: Information about the different types of drives can be found in the Glossary on page 22. For the purposes of this document, any reference to a network drive is referring to the U: drive. Q: Why should I save documents to the network drive? A: Saving documents to your network drive allows the Office of Information Technology to recover documents that are intentionally or accidentally deleted, or are lost due to hard drive failures, file corruption, and viruses. Please Note: The Office of Information Technology is unable to guarantee recovery of documents that are saved on the local drive. If an individual does not personally take steps to backup their local drive, it is unlikely that the Office of Information Technology will be able to recover missing or corrupt documents. Q: How far back can a document be recovered? A: It depends on when the document was created, changed, or deleted; this determines exactly when it can be recovered from the tape backups. In some instances, files and folders can be recovered almost immediately. However, in most cases, a tape will have to be returned from our off-site tape storage facility. In some cases, files and/or folders can be restored within six hours, or more than likely, sometime within twelve hours. Q: What network documents cannot be recovered as part of the backup process? A: At present, documents that are created, stored, and then deleted on a network drive in the same day before the nightly backup are not captured by our backup software. As such, we are not able to recover those documents. Q: Can I save documents to both my network drive and my local drive? A: Yes, you can save documents to both your network and local drive. We suggest that you refrain from this activity as version control can be problematic. Q: What if the network is unavailable?
Saving Documents: Documents can be saved temporarily to your local drive when the network is unavailable.
Retrieving Documents: Documents stored on the network will be unavailable if the network is unavailable. Q: Where do I go for assistance if I have questions? A: For questions, please either email the Help Desk at [email protected] or call X 7404. Q: Can anyone else access my files on the network? A: Your U: Drive is set up so that no other users on the network can access your information. 16 Finding Your Network Drive 1. Click on the My Computer Icon, as shown here: 2. You will see a list of drives; your Network drive is called the U: drive. 17 Accessing files in the U: drive 1. Double click on the U: drive from the list of drives found under My Computer. 2. A screen will appear similar to the one shown below. 3. If you have a shared drive you may access it in the same way. Please Note: You cannot access the email archive (M: drive) by double clicking on it. 18 Saving a file to your network drive 1. Click on File (See Arrow 1). 2. Select Save As from the drop down menu (See Arrow 2). 3. Navigate to the U: drive by clicking on the drop down menu to the right of the “Save In” field (See Arrow 1) and select the U: drive (See Arrow 2). 19 4. Name the document as desired (See Arrow 1) and then click on Save (See Arrow 2). 20 Saving a folder or the entire local drive to the network drive 1. Right click on the folder or drive you would like to save (See Arrow 1). 2. Select “Copy” from the menu. (See Arrow 2). 3. Open your U: drive as shown on page 17 of this Manual. 4. Right click inside the drive (See Arrow 1). 5. Select “Paste” from the menu (See Arrow 2). 21 Glossary Local Drive – (also known as local disk, hard drive, C drive or local hard drive) This is the drive belonging to the computer you are working on at the moment. It is not part of the network and is not backed up by the Office of Information Technology. If this hard drive fails, the files cannot be recovered unless you personally backup these files yourself. U Drive – (also known as network drive or personal drive) This is an area of disk storage on the network. This drive is backed up nightly by the Office of Information Technology, allowing for complete recovery of information in the event of a hard drive failure, virus, or file corruption assuming enough time has elapsed to be captured by the most recent nightly backup. Shared Drives – Shared drives are network drives that are also backed up by the Office of Information Technology. Shared drives can be accessed by multiple individuals. Shared drives are set up by department; thus, allowing all individuals within a department access to the specific shared drive. Also, there is a shared drive set up for Church Street. This building shared drive allows all individuals within the building access to the information within the Church Street shared drive. 22 Appendix: A Summary of Network Drives by Department, Building, and Specialty Shared Drive for Entire Building U Shared Drive for Individual Departments U G Special Shared Drives for Departments, Groups, and Lecterns L W U G S H, J U G U G Personal Drive Adjunct Admissions Alumni Relations Career Services Clinic (Professors) Clinic (students) Controller Dean’s Office Faculty Faculty Secretaries Financial Aid IT Lectern Library Public Relations Registrar Student Services • • H, J S H, J S S H, J H, J L G U U U G G S U S U U G G U S W, H, J H L R U G S* U G S H, J U G S H, J O, L S This S* drive mentioned is only available to Sandy Goldsmith. The Church Street shared drive is indicated by the letter S under the column Shared Drive for Entire Building. 23 Outlook Operating Instructions Internal Desktop Access 24 OUTLOOK OPERATING INSTRUCTIONS (INTERNAL DESKTOP ACCESS) FREQUENTLY ASKED QUESTIONS & ANSWERS Q: How do I check my email while on campus? A: Click on the Outlook icon on your desktop. Q: How do I check my email from a computer outside of the school? A: You can access your email by going to www.nesl.edu and clicking on the email link located in the shortcuts. You can also log onto Outlook Web Access (OWA) by entering https://webmail.nesl.edu into any browser on any computer. Q: What username and password do I use to log onto my email from outside of the school (using OWA)? A: Your user name is your email address, and the password is the same as your Active Directory (machine log in) password. Please Note: If you have forgotten your password and attempt to log on to OWA more than three times it will lock your account and you will need to contact the Help Desk at X 7404 (617.422.7404 from outside of the law school). Q: How much space do I have for email? A: Faculty and Staff have 250mb of data for their email (approximately 7,000 emails). This includes all email in the Inbox, Sent box, Trash and all folders. Archive folders do not utilize this space. Please make sure to periodically archive and delete old emails to stay within the 250mb of space. Q: How do I learn more about Outlook? A: Copies of A Quick Reference Guide to Outlook can be obtained by contacting the Help Desk at X 7404 (617.422.7404 externally) or [email protected]. Q: Do I need to create a folder to archive my emails? A: You do not need to create a folder to archive your emails. Every individual has an archive folder already set up for them on their M drive. It is located in the Outlook Folder Tree underneath Mail Archive. Q: If I am experiencing problems using my email, who do I contact? A: Contact the Help Desk at X 7404 or (617.422.7404 externally) Q: What are the hours of email support? A: Help Desk hours are: Monday – Thursday 8:00 a.m. to 10:00 p.m. Friday 8:00 a.m. to 5:00 p.m. Saturday – Sunday 12:00 p.m. to 4:00 p.m. 25 Opening Microsoft Outlook 1. From your desktop, double click on the Outlook icon, as shown 2. This will open your inbox. Creating a New Email Message 1. Click on the New Mail Message button on the Inbox toolbar. OR 1. Click on File. 2. Select New from the drop down menu. 3. Select Mail Message from the drop down menu. 26 here: Addressing the Message by Typing the Name 1. If you are certain of the recipient’s name: o Type the name in the To, CC, or BCC sections of the new message o You can type the name in any format as long as you include the first name and the surname. 2. Click on the Check Names button. Please Note: Outlook will check that the name is a valid name within the Address Book. 3. If the name is valid, then it will be underlined (See the example above). 4. If the name is invalid, then a dialog box will appear (See the example below). 27 5. If there is more than one person with that name in the Address Book, then a dialog box will appear similar to the one below. 6. Click once to select the correct recipient. 7. Click on OK. 28 Addressing the Message Using the Address Book 1. Within a new message, click on the Address Book icon. 2. A dialog box similar to the one below will appear. 29 3. In the “Search” field start typing the recipient’s last name. As you type, it should automatically scroll down the list of names to the nearest match within the Address Book. 4. Once the correct name has been highlighted click the To, CC, or BCC field. 5. Repeat the above steps until all the recipients’ names have been added. 6. Click on OK. 30 Inserting an Email Signature 1. Obtain an electronic copy of the New England Law | Boston Email signature via email from Sandy Goldsmith, director of External Relations at [email protected]. 2. Hold your left mouse button down and highlight the boiler plate email signature included in the email. 31 3. Go to Edit on the menu bar in the upper right hand corner. Then select Copy from the drop down menu. 4. Go to Tools on the menu bar in the upper right hand corner. Then select Options from the drop down menu. 32 5. Underneath the Options tab, click the Mail Format tab. Then click on Signatures. 6. Click the New tab. You will be prompted to name your signature. Once you click ok it will appear in the selection menu. 33 7. Click your right hand mouse button. Then click Paste to paste the text you copied into the white square. 8. The boiler plate text will be pasted into the box. 34 9. You will need to replace the pasted text with your specific information. An example is shown below. 10. After the text is correct. Click OK. 35 Attaching a File to the Message 1. With the message open, select the Insert tab. 2. Click on Attach File. 3. Navigate to the location of the file by clicking on the drop down menu to the right of the “Look In” field. 4. Select the desired drive and open the selected folder by double clicking on it. 36 5. Click once to highlight the file. 6. Click on Insert. 7. The attached file name will appear on the message next to the Attach field 8. Repeat the process until you have attached all of the necessary files. 37 How to Archive an Email Message 1. Right Click on the email you want to archive. 2. Select Move to Folder from the drop down menu. 3. Select the Mail Archive folder and then select the folder in the Archive that you would like to move the email to. 4. Click on OK 38 How to Access Your Email Archive 1. Open your Outlook Email account as you usually would. 2. Under your mail folders in the tree view click Mail Archive and expand the folders to view archived emails. Please Note: You will notice that your M Drive is listed within your network drives; however you will not be able to access your Email Archive by clicking on the drive. 39 Deleting 1. Highlight the email you want to delete. 2. Click on the X in the Toolbar. Emptying the Trash 1. Right click on the Deleted Items icon in your Mailbox folders. 2. Select “Empty Deleted Items Folder” from the drop down menu. 3. It will give you the following warning. 4. Click on Yes. 40 Outlook Operating Instructions Web Access 41 OUTLOOK OPERATING INSTRUCTIONS WEB ACCESS FREQUENTLY ASKED QUESTIONS & ANSWERS Q: Can I check my email from a computer outside of the school? A: You can access your email by going to www.nesl.edu and clicking on the Email link in the shortcuts. You can also log onto Outlook Web Access (OWA) by entering https://webmail.nesl.edu into any browser on any computer. Q: What username and password do I use to log onto Outlook Web Access (OWA)? A: Your user name is your email address, and the password is the same as your Active Directory (machine log in) password. Please Note: If you have forgotten your password and attempt to log on to OWA more than three times it will lock your account and you will need to contact the Help Desk at X 7404 (617.422.7404 from outside the school). Q: What do I do if I am having problems with Outlook? A: Call the Help Desk at X 7404 or from outside the law school at (617) 422-7404. Q: What are the hours of email support? A: Help Desk hours are: Monday – Thursday 8:00 a.m. to 10:00 p.m. Friday 8:00 a.m. to 5:00 p.m. Weekends 12:00 p.m. to 4:00 p.m. 42 Logging on to Microsoft Outlook 1. In any browser enter https://webmail.nesl.edu 43 2. Or click the Search button and select the Email System link under the Links & Contacts drop down menu. 44 3. A screen will appear similar to the one below. 4. Enter in your user name and password. 5. Click on the Log On button. Please Note: In order to be logged into your email account you must enter in your information in the following format: [email protected] 45 6. Your Inbox will appear similar to the screen below. 46 Creating a New Message 1. Click on the New Message button on the Inbox toolbar. Addressing the Message 1. The following addressing options are available: To: Sends the message to the selected recipient. CC: Sends a Carbon Copy of the message to the selected recipient. BCC: Sends a Blind Carbon Copy of the message to the selected recipient. The recipients name will not be visible to other recipients of the message. Addressing the Message by Typing the Name 1. If you are sure of the recipient’s name. 2. Type the name in the To, CC, or BCC sections of the new message. 3. Type the name in any format as long as you include the first and last name. 47 4. Click on the Check Names button on the toolbar: Please Note: Outlook will confirm that the name is valid within the Address Book. 5. If the name is valid, then it will be underlined. 6. If the name is invalid, then a dialog box will appear saying that it is not recognized (See the example below). 48 7. If there is more than one person with that name in the Address Book, then a dialog box will appear asking you to select the correct recipient from a list. 8. Once you have selected the recipient click on OK. 49 Addressing a Message Using the Address Book 1. Within a new message, click on the Address Book link. 2. A screen similar to the one below will appear. Please Note: Names are listed in the address book alphabetically by first name. 3. 4. 5. 6. Scroll through the address book until you find the desired contact. Once the correct name has been selected, click To, CC, or BCC as needed. Repeat the above steps until all the recipients’ names are added. Click on Done. 50 Inserting an Email Signature 1. Obtain an electronic copy of the New England Law | Boston Email signature via email from Sandy Goldsmith, director of External Relations at [email protected]. 2. Hold your left mouse button down and highlight the boiler plate email signature included in the email. 51 3. Right click your mouse button. Then select Copy from the drop down menu. 4. Click on the Options icon. 52 5. A screen will appear similar to the one shown below. 53 6. Under the section called Email Signature. Right click on the empty box and select Paste from the drop down menu. 7. The boiler plate text will appear in the box. 54 8. You will need to replace the pasted text with your specific information. An example is shown below. Please Note: That to automatically include your signature in outgoing messages you must check the box underneath the email signature field. 9. After the text is correct, click on the Save icon. 55 Attaching a File to the Message 1. Within the new message, select the Paperclip (Attachment) icon on the toolbar. 2. Click on the Browse button. 56 3. Navigate to the location of the file by clicking on the drop down menu to the right of the “Look In” field, select the required drive and open the required folder by double clicking. 4. Click once to highlight the required file. 5. Click the Insert button. 57 6. Repeat the process until you have attached all of the necessary files. 7. When you have attached all the files, click on the Done button. 8. The attached files will show up underneath the address line. 58 Deleting Emails 1. Click on the small check box beside the email to be deleted (See Arrow 1). 2. Click on Delete (See Arrow 2). Emptying the Trash 1. Click on the Deleted Items icon on the left side of your screen (See Arrow 1). 2. Click on the Check Box at the top of the list of emails (this will select all of the emails in the Trash) (See Arrow 2). 3. Click on the Delete link (See Arrow 3). 4. It will ask you if you want to permanently delete the selected items. 5. Click on OK. 59 Logging Off 1. Click the Log Off link. 2. You will see the following screen confirming that you have logged out. 60 Installing Remote Access (CITRIX) 61 INSTALLING REMOTE ACCESS CITRIX FREQUENTLY ASKED QUESTIONS & ANSWERS Q: What is Citrix? A: Citrix is a system that will allow you to remotely access your New England Law | Boston account and network data from any computer with internet access. Q: Is there a difference between Remote Access and Citrix? A: Remote Access and Citrix are synonymous. We will be referring to Remote Access as Citrix. Q: Do I have to install anything on my computer? A: Yes, you will need the Citrix client installed on any computer that you want to remotely access your work files from. Step by step instructions are provided here; the installation takes about three minutes. • This is a one time installation per machine. o Once it is on your personal computer you will not need to run the installation again. If you are using a computer that does not have the client installed you will have to install it on that computer. • You will NOT need to install this on your New England Law | Boston computer. o If you use a laptop and plug it into the New England Law | Boston network, you will need to install Citrix to access your work files when you are not plugged into the network. Q: I started installing the Client and I am not seeing the same things that are in the instructions, did I do something wrong? A: No, you are using a different browser. The first set of instructions are for Internet Explorer, the second set for Firefox. If you are using Firefox, skip to page 69 of this document for instructions. Q: I use a Mac, will this work on that computer? A: Citrix will work on a Mac computer. You will need to download a different Client. Also, the setup is not the same as the following instructions. To get Mac instructions please see Installing Citrix on a Mac. These instructions can be found at www.nesl.edu/downloads/ Q: Where do I go for assistance if I have questions? A: For questions, please either email the Help Desk at [email protected] or call by dialing extension 7404. 62 Installing the Citrix Client Instructions for Internet Explorer 1. 2. Go to www.nesl.edu/downloads/ A screen similar to the one below will appear. 63 3. Underneath the Citrix heading click on the Client.msi link. 4. Click on Save. 64 5. Save to your desktop. Then click on the drop down menu, choose Desktop and click on Save. 6. It will download the client installer; this may take a few seconds. When it is finished downloading, click the Run button. 65 7. It will give you a warning message; click on Run. 8. It will prompt you for a language, choose English and then click on OK. 9. In the welcome screen, click on Next. Please Note: You do not need to close Internet Explorer. 66 10. Click the radial button on “I accept the license agreement” and then click on Next. 11. Click on Next to continue setup 67 12. It will take a few seconds to install 13. Click “Finish” to complete the install Please Note: This will complete the installation of the Client. To access your Remote Workstation, follow the directions Using Remote Access (Citrix) that are included in this Faculty/ Staff manual or by going to www.nesl.edu/downloads/ 68 Installing the Citrix Client Instructions for Mozilla Firefox 1. Go to www.nesl.edu/downloads/. 2. A screen similar to the one below will appear. 69 3. Underneath the Citrix heading click on the Client.msi link. 4. Click on Save File. 70 5. It will pop up a screen showing the location of where to save the file to, save in the Desktop. (Firefox may automatically do this step for you.) 6. When it is downloaded, click on Open, or double click on the icon on your desktop. 71 7. It will give you a warning message, click on OK. 8. It will prompt you for a language, choose English and then click OK. 9. In the welcome screen, click on Next. Please Note: You do not need to close your Firefox session. 72 10. Click the radial button on “I accept the license agreement” and then click on Next. 11. Click on Next to continue setup. 73 12. It will take a few seconds to install. 13. Click on Finish to complete the installation. Please Note: This will complete the installation of the Client. To access your Remote Workstation, follow the directions in Using Remote Access (Citrix) included in this Faculty/Staff manual or by going to www.nesl.edu/downloads/ 74 Using Remote Access (CITRIX) 75 USING REMOTE ACCESS CITRIX FREQUENTLY ASKED QUESTIONS & ANSWERS Q: What is Citrix? A: Citrix is a system that will allow you to remotely access your New England Law | Boston account and network data from any computer with internet access. Q: Is there a difference between Remote Access and Citrix? A: Remote Access and Citrix are synonymous. We will be referring to Remote Access as Citrix. Q: Do I have to install anything on my computer? A: Yes, the first time you use Citrix you will need to install the Citrix Client. o Please see the file Installing Remote Access (Citrix) for instructions. Please Note: This is a one time installation. If you have already installed it, you will not need to run the installation again. Q: What username and password do I use in Citrix? A: Use your Active Directory username and password. o Your Active Directory username and password are what you use to log onto your New England Law | Boston computer Q: What files can I access using Citrix? A: You can access all of the files you have saved onto your Network Drive (U: Drive) or any of the Shared Drives you currently use. o You will NOT be able to remotely access any information you have saved onto your New England Law computer’s C: Drive and Desktop, so make sure you are saving all of your data to the U: Drive or one of the shared drives. o For the instructions on saving your data to the U: Drive (Network drive) please read the instruction manual on www.nesl.edu/downloads/ , or see the “Saving to a Network Drive” document in this manual. Q: Where do I go for assistance if I have questions? A: For questions, please either email the Help Desk at [email protected] or call by dialing extension 7404. 76 Using Citrix to Connect Remotely 1. Enter cs.nesl.edu in your internet browser 2. Enter your Active Directory Username and Password. If you enter the wrong password it will say access is denied, just start over and repeat the first step 77 3. If you get this screen; click on the link to proceed without installing the Citrix Web Client. You should already have installed it and don’t need to do it again. Ignore the yellow drop down warning (See the red arrow at the top of the screen). Please Note: If you don’t get this screen ignore this step and skip to step 4. 4. Click on Remote Workstation 78 5. Your Remote Workstation will look like this. Depending on your internet connection, this may take several minutes the first time you log on. 79 Accessing your Files and Network Data 1. Click on Start and then click on the icon with your Username. 2. The first time you do this you will get this screen. Click on Full Access, Never ask me again, and then click OK. This may take several minutes. 80 3. Click on your (U:) Drive o You will be able to access the Shared Drives in exactly the same way, simply select that drive instead of your U: Drive. o Any drive labeled “on ‘Client’” means it is a drive that is on the physical computer you are operating at that moment. 81 4. Once you have your Remote Workstation running, you can completely close your internet browser without losing your connection to Citrix. 5. You will be prompted to end your session. Click on OK. 82 Logging Off Of Citrix 1. You will need to log out of the Citrix Client. 2. You will see a confirmation Screen. Click Logout if you wish to end your Citrix session; otherwise click cancel. 83 3. Click on OK. 4. Click on Yes. 84 Using The Online Seating Chart 85 USING THE ONLINE SEATING CHART FREQUENTLY ASKED QUESTIONS & ANSWERS Q. Will Students Jenzabar ID’s be present on any web form? A: At no point will a student’s Jenzabar ID be available online. Information will include picture, name, address, phone number and courses. Q: Can I search all students by not entering any information into the search fields? A: If you attempt to search all students it will try to perform the request, but after a couple of minutes it will fail. There are too many students to present all of them. Q. Can I use Firefox instead of Internet Explorer? A. You can use either Internet Explorer or Firefox. Firefox does not work well if you are trying to print the classroom out. Our recommendation is using the latest version of Internet Explorer. Safari, on Macs does not work well with the classroom pictures. Q. How will I be able to find the program? A. Go to http://www.nesl.edu. Under the Quick Finder drop down menu select “Classroom Seating”. Also there is a link on the Computer Services Web Page. Q. What should I do when I am done using the application? A. Please click the “Logout” button. This is a security measure that will ensure that access to your classroom will not fall into the wrong hands. Q. When two professors are teaching a course do both professors have access to the online classroom? A. Only the primary professor will have access to the online classroom. PLEASE USE INTERNET EXPLORER 86 Online Seating Chart 1. Go http:/www.nesl.edu. Under Quick Finder drop down menu select “Classroom Seating”. Please Note: For printing and viewing purposes Internet Explorer is advised 2. You will see the following screen or one that appears very similar: 87 Logging into Online Seating Chart 1. Log in using your New England Law email address and password. (Example: [email protected] ) Make sure that the email address ends with @nesl.edu. 2. Click on login. 88 3. When you log in successfully the page will look similar to this. 89 Searching for a Student 1. On the left hand menu click on the link Search for Student. 2. You may use any combination of information to search for a student as shown below. 90 3. Enter any and all information about the student you are searching for. 4. Click the search button. 5. After you click the search button a page will appear similar to the page below. 91 Student Information 1. Once your search is complete a list of students will appear. 2. Click on the desired student’s picture to obtain their information. 92 3. The information about the student will appear similar to the page below. Courses are shown for the Current Semester 93 Opening your Classroom Roster 1. On the left hand menu click on the link Search for Student. 2. Select the year code, the division, the term code, and the course code for your course. 94 3. Once your search is complete your class roster will appear similar to the example below. 95 Printing your Classroom Roster 1. Click on file from your Internet Explorer menu and select print preview from the drop down menu. 2. Change Print Size from “Shrink To Fit” to 100%. 96 3. Click on the printer icon. 4. Select your printer and click on the print button. 97 Opening your Classroom 1. On the left hand menu click on the link Courses. 2. A page will appear similar to the page below listing the courses taught by the professor logged in. 98 3. Click the course name of the class that you want information about. 4. A page will appear similar to the one below, listing students in alphabetical order with their local address and phone number. 99 5. Click the view classroom button to view visual seating chart. 6. The seating chart will look similar to the page below. 100 Moving Students around Classroom 1. Click on a student’s picture and then drag and drop it onto a seat. 2. You can move the students around by using the same process. 101 Special Features within Classroom 1. Click the Magnifying Glass in the top left corner and move the mouse over a student. 2. This will enlarge the student’s picture. 102 3. Clicking the i button will show the students contact information as shown below. 103 4. Clicking the Save Layout button will save the seating chart. Please Note: You must click the “Save Layout” button or changes will be lost. 5. Message will appear when layout has been saved. 104 Printing 1. Click File -> Page Setup. 2. Choose Size: Orientation: Ledger (11” x 17”) paper. Landscape 105 3. Click Printer and choose a printer that will print Ledger paper. Click OK 4. Click on OK. 106 5. Click File -> Print Preview. 6. Change Print Size from “Shrink To Fit” to the largest percentage that looks good. 107 7. Click Print. If the class is one of the large classrooms you may have to blow up the Ledger onto 2 pages. When finished don’t forget to Logout!! 108 154 Stuart Street, Boston, MA 02116 L ISTENING A ND RESPONDING [ 1] Reviewing messages Review: • New voice messages • Saved voice messages • New e-mail messages • Saved e-mail messages • New fax messages • Saved fax messages Recording or changing prompts or greetings [1] [1] [2] [2] [2] [2] [3] [3] [2] TIP: Use playback controls as desired (see reverse). Forwarding a message • At end of message • To forward message… …Without comment …With comment • When finished • Specify address • When finished • After entering all addresses • Send message Replying to a message • At end of message - Reply to sender - Reply to all - Reply to sender with original - Reply to all with original • Record reply • When finished Replying by calling internal caller • At end of message [6] [1] [2] [#] [#] [#] [#] [#] If prompt or greeting is already recorded: • Accept recording • Rerecord • Delete prompt or greeting [#] [#] [8] [8] [ 1] [2] [1] [2] [2] [2] [3] To set: • Find Me on or off • Call Me on or off • Caller requested Notify Me on or off • Automatic Notify Me • Call screening • Intercom paging [2] [4] [1] [2] [3] [4] [5] [6] [1] [2] [3] [2] [1] [3] [1] [4] [1] [4] [2] [5] [7] [9] Changing call handling [3] Choose: • Block all incoming calls • Prompt when extension not answered • Prompt when extension busy [1] [2] [3] Select: • Optional greeting 1 • Optional greeting 2 [1] [2] To review active options [8] To return to normal call handling Printing messages before reviewing [ 4] [1] [2] To review active options [8] [1] [8] [2] [8] [3] [8] [4] Printing a message after reviewing At the end of the message, choose: • To print to default fax number • To print to alternate fax number • To print from the fax machine you are using • To send a fax to another recipient Choose: • To print to default fax number • To print to alternate fax number • To print from the fax machine you are using • To send a fax to another recipient Record prompt or greeting: • Personal greeting • Extended Absence greeting • Optional greeting 1 • Optional greeting 2 • Please Hold prompt • Name prompt Using special features PRINTING A FA X OR E-MA IL Print: • All new fax messages • A list of all messages in inbox • A list of all new messages in inbox PERSONA L IZING YOUR MA IL B OX Setting a default fax number [9] [4] Enter the new telephone number • Confirm • Change [1] [2] Recording or changing announcements [5] RECORDING A ND SENDING Creating a new voice message • Record message • When finished • Enter destination address, followed by • After entering all addresses • Specify delivery options (see below) • Send [ 2] [#] [#] [#] [#] [#] To cancel recording [*] To spell name [#] Delivery options • Send immediately • Mark as priority/not priority • Mark for future delivery • Mark as private [#] [2] [4] [5] CA L L A NSWERING When answering Find Me, Call Me, or screened calls: • To accept a call [#] • To reject a call [1] • To replay a Find Me or Call Me message [3] SHORTCUTS Bypass welcome greeting When reviewing messages, skip: • From New to Saved to Deleted • To start of message • To end of message [#] [#] [#] [1] [1] [3] [3] GENERA L TIPS Pressed the wrong key? To cancel or back up, press Ar i a ® Te l e p h o n e U s e r I n t er f a c e f o r Av a ya M o d u l a r M es s a g i n g QUICK REFERENCE GUIDE [*] Go back to Main menu? Press [*] repeatedly until you hear “Main menu…” Exiting your mailbox Return to the Main menu, and press [*] again, or hang up. Want to hear the menu again? While listening to a menu, press [0] NOTE: Your system may not support all features. For more information, check with your system administrator. Enter the announcement number [8] [1] [8] [2] [8] [3] [1] [2] [3] [4] OR If announcement is already recorded: • Accept recording • Rerecord • Delete announcement [1] [2] [3] Managing personal distribution lists • Create list • Edit list • Delete list • Review active lists [6] [1] [2] [3] [4] Changing your password • Enter new password, followed by • Reenter new password, followed by [9] [#] [#] Copyright © 2006, Avaya, Inc. All rights reserved. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the properties of their respective owners. Disclaimer: Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation unless such modifications, additions or deletions were performed by Avaya. Customer and/or end user agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the customer or end user. J AN U ARY, 2006 L ISTENING A ND RESPONDING [ 1] Reviewing messages Review: • New voice messages • Saved voice messages • New e-mail messages • Saved e-mail messages • New fax messages • Saved fax messages Recording or changing prompts or greetings [1] [1] [2] [2] [2] [2] [3] [3] [2] TIP: Use playback controls as desired (see reverse). Forwarding a message • At end of message • To forward message… …Without comment …With comment • When finished • Specify address • When finished • After entering all addresses • Send message Replying to a message • At end of message - Reply to sender - Reply to all - Reply to sender with original - Reply to all with original • Record reply • When finished Replying by calling internal caller • At end of message [6] [1] [2] [#] [#] [#] [#] [#] If prompt or greeting is already recorded: • Accept recording • Rerecord • Delete prompt or greeting [#] [#] [8] [8] [ 1] [2] [1] [2] [2] [2] [3] To set: • Find Me on or off • Call Me on or off • Caller requested Notify Me on or off • Automatic Notify Me • Call screening • Intercom paging [2] [4] [1] [2] [3] [4] [5] [6] [1] [2] [3] [2] [1] [3] [1] [4] [1] [4] [2] [5] [7] [9] Changing call handling [3] Choose: • Block all incoming calls • Prompt when extension not answered • Prompt when extension busy [1] [2] [3] Select: • Optional greeting 1 • Optional greeting 2 [1] [2] To review active options [8] To return to normal call handling Printing messages before reviewing [ 4] [1] [2] To review active options [8] [1] [8] [2] [8] [3] [8] [4] Printing a message after reviewing At the end of the message, choose: • To print to default fax number • To print to alternate fax number • To print from the fax machine you are using • To send a fax to another recipient Choose: • To print to default fax number • To print to alternate fax number • To print from the fax machine you are using • To send a fax to another recipient Record prompt or greeting: • Personal greeting • Extended Absence greeting • Optional greeting 1 • Optional greeting 2 • Please Hold prompt • Name prompt Using special features PRINTING A FA X OR E-MA IL Print: • All new fax messages • A list of all messages in inbox • A list of all new messages in inbox PERSONA L IZING YOUR MA IL B OX Setting a default fax number [9] [4] Enter the new telephone number • Confirm • Change [1] [2] Recording or changing announcements [5] RECORDING A ND SENDING Creating a new voice message • Record message • When finished • Enter destination address, followed by • After entering all addresses • Specify delivery options (see below) • Send [ 2] [#] [#] [#] [#] [#] To cancel recording [*] To spell name [#] Delivery options • Send immediately • Mark as priority/not priority • Mark for future delivery • Mark as private [#] [2] [4] [5] CA L L A NSWERING When answering Find Me, Call Me, or screened calls: • To accept a call [#] • To reject a call [1] • To replay a Find Me or Call Me message [3] SHORTCUTS Bypass welcome greeting When reviewing messages, skip: • From New to Saved to Deleted • To start of message • To end of message [#] [#] [#] [1] [1] [3] [3] GENERA L TIPS Pressed the wrong key? To cancel or back up, press Ar i a ® Te l e p h o n e U s e r I n t er f a c e f o r Av a ya M o d u l a r M es s a g i n g QUICK REFERENCE GUIDE [*] Go back to Main menu? Press [*] repeatedly until you hear “Main menu…” Exiting your mailbox Return to the Main menu, and press [*] again, or hang up. Want to hear the menu again? While listening to a menu, press [0] NOTE: Your system may not support all features. For more information, check with your system administrator. Enter the announcement number [8] [1] [8] [2] [8] [3] [1] [2] [3] [4] OR If announcement is already recorded: • Accept recording • Rerecord • Delete announcement [1] [2] [3] Managing personal distribution lists • Create list • Edit list • Delete list • Review active lists [6] [1] [2] [3] [4] Changing your password • Enter new password, followed by • Reenter new password, followed by [9] [#] [#] Copyright © 2006, Avaya, Inc. All rights reserved. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the properties of their respective owners. Disclaimer: Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation unless such modifications, additions or deletions were performed by Avaya. Customer and/or end user agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the customer or end user. J AN U ARY, 2006 Ar i a ® T e l e p h o n e U s e r I n t e r f ac e f o r Ava ya M o d u l a r M e s sa g i n g Q u i c k R e fe r e n ce G u i d e ABOUT THIS GUIDE Accessing your mailbox This quick reference guide provides step-by-step instructions on how to perform important tasks when using the Modular ® Messaging system through the Aria telephone user interface (TUI). For additional information, consult the Modular Messaging TUI guide. From your office extension: 1. 2. Call the system access number. Enter your password followed by [#]. From someone else’s office extension or from outside of your office: Note: Depending on the way your system is set up, some features in this guide may not be available. 1. Call the system access number. 2. Do one of the following: • If you are prompted to enter the password for the extension from which you are calling, press [*] [#]. • If you are prompted to enter the extension of the person you are calling, press [#]. 3. Enter your mailbox number. 4. Enter your password followed by [#]. * Changes to next language only if your system supports multiple languages. MAIN MENU E VOICE MESSAGES END OF MESSAGE OPTIONS New messages [1] Saved messages [1] [2] Deleted messages [1] [3] [1] REVIEW MESSAGES Print Replay New messages [2] Saved messages [2] [2] Deleted messages [2] [3] FAX MESSAGES New messages [3] Saved messages [3] [2] Deleted messages [3] [3] [2] SEND MESSAGES [3] SEARCH FOR SPECIFIC MESSAGES [4] PERSONAL CONFIGURATION [9] RESTART SESSION At prompt, record message. To replay message, press [1] To pause message, press [2] When finished, press [#] Locating a message sent by a particular sender: • If sender is on same system, enter address of sender, then [#] • To search for external callers, press [1] [#] Then enter telephone number. • To use Dial-by-Name, press [#] Then spell name and select from list. Forward message… without comment with comment [6] [1] [6] [2] Erase [7] Reply [8] Save [9] Skip [#] (With comment) ! Record comment. ! When finished, press [#]. (With or without comment) ! Enter address. ! Press [#]. (For more addresses, repeat these two steps.) ! When finished, press [#] [#]. ! To send, press [#]. Playback Options REPLY OPTIONS Reply to sender Reply to all Reply to sender with original Reply to all with original Reply by calling sender List all recipients MESSAGE ADDRESSING OPTIONS • Enter destination mailbox number, and then press [#] • To spell recipient’s name using touchtone keys, first press [#] Then: ! Spell full or partial name ! Select name from list ! To clear entry, press [*] • To delete: ! Last address entered, press [*] ! The entire message, press [*] [*] • When finished, press [#] [#] PROMPTS & GREETINGS Greetings menu [1] Personal greeting Extended Absence greeting Optional greeting 1 Optional greeting 2 Please Hold prompt Name prompt Special Features menu [2] SPECIAL FEATURE OPTIONS PERSONAL CONFIGURATION Change call handling [3] Default fax destination [4] [0] Record announcements [5] NUMBER OF MESSAGES Manage personal lists [6] Change password [9] [1] [2] [3] [4] [5] [6] Enable/Disable Find Me [2] [1] Enable/Disable Call Me [3] [1] Notify Me [4] Toggle Call-Screening on/off [5] Intercom paging [7] [9] Review active options CALL HANDLING OPTIONS [*] EXIT (General tip: Use this to cancel or back up.) [5] [5] Print new fax messages [1] Print inbox listing [2] Print new message listing [3] [8] To record the message: ! ! ! ! [5] List all recipients PRINT OPTIONS PRINT MESSAGES Print messages [2] [4] Envelope information E-MAIL MESSAGES To forward a message: To change a password: ! Enter new password ! Accept [#] ! Re-enter new password ! Accept [#] Block all incoming calls Prompt when ext. not answered Prompt when ext. busy Review active options Return to normal call handling [1] [2] [3] [8] [9] PERSONAL LIST OPTIONS Create list Edit list Delete list Browse active lists [1] [2] [3] [4] [1] [2] [1] [2] [3] Rewind Pause/ Resume Forward [5] [6] Slower Envelope Faster [7] [8] [9] [4] [3] [4] Quieter Reset Vol./ Louder Next Lang.* [8] [9] [*] [0] [#] Cancel Reset speed Skip SEND OPTIONS Send immediately Mark (toggle) urgent / low priority Mark for future delivery Mark as private [#] [2] [4] [5] FUTURE DELIVERY OPTIONS Set date & time [1] Set delay [2] ! If already recorded: • Accept recording • Re-record • Delete [1] [2] [3] NOTIFY ME OPTIONS Enable/Disable callerrequested notification Automatic notification options [1] [2] AUTOMATIC NOTIFICATION OPTIONS Disable automatic notification [1] Notify for all calls [2] Notify for urgent calls only [3] INTERCOM PAGING OPTIONS Turn off paging Turn on paging Turn on automatic paging [1] [2] [3]