Transcript
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Fanless POS Terminal NP-3260
User’s Manual
Edition: DECEMBER 2010
Version 1.02
PREFACE
Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. These devices may not cause harmful interference. 2. These devices must accept any interference received, including interference that may cause undesired operation.
Lithium Battery Replacement To avoid possible danger of explosion, ensure correct polarity when changing the lithium battery. Replace only with the same or equivalent type recommended by the manufacturer.
WEEE (Waste from Electrical and Electronic Equipment) The WEEE wheeled bin symbol on the product or on its packaging indicates that the product must not be disposed of with other waste. It should be the user’s responsibility to dispose of their waste equipment by handing it over to an approved location for the recycling of waste electrical and electronic equipment. For more information about where to send your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product.
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NP-3260 Fanless POS Terminal
PREFACE
Disclaimer The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. Nor are any liability assumed for any damages resulting from the use of this product and the information contained in this document. APPOSTAR reserves the right to make improvements to this publication from time to time in the contents hereof without obligation of the manufacturer to notify any person of such revision or changes.
Copyright This work is copyrighted. Reproduction or retransmission of this documentation, in whole or in part, without prior written permission from the manufacture is a violation of copyright law. © 2010 APPOSTAR Technology Co., Ltd. All rights reserved.
Trademark Recognition 1. 2. 3.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corp. Intel is a registered trademark of Intel International Inc. Other software or product names used in this manual are the properties of their respective owners and are acknowledged.
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PREFACE
SAFETY INSTRUCTIONS Failure to observe these safety instructions may cause bodily injury, or damage to the product. Read these instructions carefully and keep this user’s manual in an accessible location for future reference. 1. Do not plug in or unplug the power cord with wet hands. 2. Do not plug the product into an AC outlet with the incorrect voltage. (Be sure to use a voltage that is between AC 100V~240V) 3. Do not plug several products into one multi-outlet. 4. Do not apply pressure to the power cord or place heavy objects on it. 5. Immediately stop using the product if it emits strange noise, odor, or smoke. 6. Do not use aerosol sprayers containing flammable gas inside or around the product. 7. Do not allow foreign objects or liquids to enter the product, or serious damage may result. 8. Do not place the product on an unstable surface. The product may cause a fire if it is dropped, damaged, or broken. The product may cause a fire or electric shock when it is used improperly. Observe the above safety measures at all times. If the product is damaged, immediately turn off the power and disconnect the power cord. Contact your dealer for assistance.
The following instructions will help you to make better use of this product. 1. Keep the machine away from locations subject to high humidity, dust, or temperatures that exceed the specification. (Refer to SEC. 1.4 Specification) 2. Clean the product only by using a dry cloth or a cloth soaked with detergent. Never use thinner or other volatile solvents for cleaning. 3. At the end of the day, clean and inspect the exterior of the machine after the machine is powered off. 4. Use only specified accessories. 5. Do not expose the accessories directly to sunlight, high temperatures, humidity, dust, or gas. 6. Do not place heavy objects on top of the product or lean them against the product. These items may fall down and cause injury. 7. Do not block the air vent of the product as this can cause heat accumulation inside the box machine and may cause a fire. 4
NP-3260 Fanless POS Terminal
Table of Contents
CHAPTER 1 PRODUCT OVERVIEW ........................................... 6 1.1 UNPACKING ................................................................................................................. 6 1.2 APPEARANCE ................................................................................................................ 7 Front View ............................................................................................................. 7 Rear View .............................................................................................................. 7 1.3 I/O INTERFACE ............................................................................................................. 9 1.4 SPECIFICATION ........................................................................................................... 10
CHAPTER 2 HARDWARE INSTALLATION ............................... 12 2.1 MAGNETIC STRIPE READER (MSR) INSTALLATION .................................................................. 12 2.2 INTEGRATED VFD/LCD CUSTOMER DISPLAY INSTALLATION ....................................................... 13
CHAPTER 3 SOFTWARE INSTALLATION ................................ 16 3.1 MOTHERBOARD DRIVER INSTALLATION................................................................................ 16 3.2 PERIPHERAL DEVICE DRIVER INSTALLATION .......................................................................... 18 3.2.1 Virtual COM Driver Installation ....................................................................... 18 3.2.2 Touch Panel Driver Installation ....................................................................... 19
CHAPTER 4 BOARD SETTING ................................................. 21 4.1 MAIN BOARD JUMPER SETTING ........................................................................................ 21 4.2 I/O BOARD JUMPER SETTING .......................................................................................... 24 4.3 EXTERNAL CONNECTOR PIN ASSIGNMENTS ........................................................................... 25
CHAPTER 5 BIOS SETTING .................................................... 27 5.1 HOW TO ENTER THE BIOS .............................................................................................. 27 5.2 BIOS SETUP PROGRAM MENU ......................................................................................... 27 5.3 HOW TO SET VIDEO CONFIGURATION ................................................................................. 31 5.4 BIOS SETUP PROGRAM FUNCTION KEYS ............................................................................. 33
CHAPTER 6 TROUBLESHOOTING ........................................... 34 APPENDIX ............................................................................. 35 MAGNETIC STRIPE READER (MSR) INSTALLATION ....................................................................... 35 INTEGRATED VFD/LCD CUSTOMER DISPLAY INSTALLATION ............................................................ 35
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PRODUCT OVERVIEW
CHAPTER 1 PRODUCT OVERVIEW Welcome The NEOPOS series is the All-in-One POS Terminal which is conceptualized to save power consumption to meet the trend for green product. The features of NEOPOS includes energy saving, low noise operation and high performance value. The main board of NEOPOS is skillfully embedded in the slim touch monitor. The compact and solid stand gives you flexible working space arrangement. Up to five color options for the front panel are also provided to match the mood of the operation environments.
1.1 Unpacking Confirm that all the following items are contained in the carton. If any item is missing or damaged, contact the dealer from whom you purchased the product. 1. POS Terminal Main Unit (ordered specification)
2. Power Adapter
3. Power cord
4. Quick Reference Guide
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5. Driver CD (User’s Manual included)
NP-3260 Fanless POS Terminal
PRODUCT OVERVIEW
1.2 Appearance Front View
15” LCD touch panel MSR module (option) / Attachable on both sides
Front panel
Base
Rear View
Hinge cover
Power button I/O Cover Stand cover
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PRODUCT OVERVIEW
Side View Tilt angle 0~90 degree
90°
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NP-3260 Fanless POS Terminal
PRODUCT OVERVIEW
1.3 I/O Interface
No Connector POWER VGA-OUT COM 5 USB
Description
No
12V DC Input Jack DB15/F for second display Serial port with DB9/M connector
Connector AUDIO-OUT COM 3 COM 4
USB 2.0 Type A
DUAL USB
DUAL USB
USB 2.0 Type A
CASH DRAWER
LAN
LAN port with RJ45
SPEAKER
Description Line-out with Audio Jack Serial port with RJ45 Serial port with RJ45 USB 2.0 Type A Cash drawer with 12V RJ11 (single/dual) 1.5W integrated speaker x 2 (reserved)
NOTE: To avoid confusion with the LAN port, the COM 3 and COM 4 ports are protected with cover. Remove the cover before use.
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PRODUCT OVERVIEW
1.4 Specification Model Name System
NP-3260 CPU Intel Atom N270 1.6GHz
Chipset Intel 945GSE Main Memory 512MB DDRII SO-DIMM, up to 2GB Display Size 15” TFT-LCD with touch panel Display Resolution 1024 x 768 HDD 2.5” SATA 160G (250G Option) Expansion Mini PCI Express Network 10M/100M/1G bps onboard Ethernet controller OS Compatibility Windows 7, Windows XP/XPE, POS Ready, Linux External I/O Interface Serial Port 3 x External: COM3, COM4 (RJ45), COM5 (DB9), all with 5V/12V DC output selectable Cash Drawer Port 1 x RJ 11 with DC 12V (single/dual) VGA Port 1 x VGA-out (DB15) Audio Jack 1 x Line-out Speaker 2 x Integrated 1.5 W stereo speaker (reserved) Ethernet Port 1 x RJ45 10M/100M/1G Base-T USB Port 5 x USB 2.0 A Type Power Input 1 x 12V/2.5A DC Jack Optional Peripheral Magnetic Card Reader ISO 7811 option 2/3 track Finger Print 512dpi x 8bit gray scale; Capture area: 14.6 x 18.1 mm i-button Dallas Key Wireless LAN 802.11 b/g Customer Display VFD/LCD customer display Powering Power Supply AC 100V~240V/90W power adapter
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NP-3260 Fanless POS Terminal
PRODUCT OVERVIEW
Environment EMC & Safety CE/FCC Class A Operating Temperature 5°C ~ 40°C Storage Temperature -20°C ~ 60°C Operating Humidity 15%~80% RH Storage Humidity 20% ~90% RH Mechanical Housing Color Cool White, Dark Gray Construction ABS + SECC Dimension (W x D x H) 355 x 215 x 322 mm Weight N.W. 5.7 kg
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HARDWARE INSTALLATION
CHAPTER 2 HARDWARE INSTALLATION Before starting any hardware configuration, ensure that the system is powered off and the power cord is disconnected to prevent possible damage to the product.
2.1 Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed on both the right and left side of NP-3260. By default, the MSR is installed on the right side.
Step 1 Remove the cover from the MSR extension slot.
Step 2 Connect the MSR cable correctly.
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HARDWARE INSTALLATION
Step 3 Fix the MSR module in position with 2 screws.
2.2 Integrated VFD/LCD Customer Display Installation Step 1 Unfasten the thumb screw to remove the stand cover.
Step 2 Unfasten the 2 screws to remove the hinge cover.
Step 3 Tear off the small part of rubber (as shown in the picture below). There is an opening on the hinge for routing cable.
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HARDWARE INSTALLATION
Step 4 Install the VFD/LCD customer display into the bracket.
Step 5 Route the RJ45 signal cable through an opening on the hinge.
Step 6 Fit the VFD/LCD display panel with bracket in position and refasten them with 2 screws.
Step 7 Reinstall the hinge cover with 2 screws.
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HARDWARE INSTALLATION
Step 8 Remove the I/O cover and break the small piece off the cover (as shown in the picture below).
Step 9 Plug the RJ45 connector into the COM3 or COM4 (RJ45) port with DC 5V at the bottom side of monitor by routing the cable through an opening on the stand and the I/O cover.
Step 10 Reinstall the I/O cover and the stand cover with 1 thumb screw.
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SOFTWARE INSTALLATION
CHAPTER 3 SOFTWARE INSTALLATION This chapter describes the driver requirements and how to install the drivers from the driver CD. All step-by-step procedures described below are for Windows XP and similar on all other Microsoft Windows platforms. Insert the driver CD into your CD-ROM drive. Windows will automatically detect it and the Appostar Driver Installer appears on the screen. If not, locate the Setup.exe file at CD:\ and double-click it to execute the one-step driver installation. Follow the on-screen instructions to complete the installation.
3.1 Motherboard Driver Installation
a. Click Install Motherboard Drivers.
b. Select your model name and click Next to continue.
c. Click Install Drivers to continue.
d. Select the “Drivers” option, including Chipset, Graphics, LAN and Audio drivers. Click Install Now to continue.
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SOFTWARE INSTALLATION
e. Enter your logon info if you wish to use this feature. Click OK to continue.
g. Once the overall install status 100% completed, you will be prompted to restart your system.
NP-3260 Fanless POS Terminal
f. Click Accept on the Licence Agreement to continue.
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SOFTWARE INSTALLATION
3.2 Peripheral Device Driver Installation 3.2.1 Virtual COM Driver Installation
a. Click Install Peripheral Device Drivers.
c. Select English as language and click Next to continue.
e. Click Install to begin the installation. 18
b. Click Virtual COM Port.
d. A progress window appears in seconds. Click Next to continue.
f. A progress window appears. Click Finish to complete the installation. NP-3260 Fanless POS Terminal
SOFTWARE INSTALLATION
3.2.2 Touch Panel Driver Installation
a. Click Touch Panel.
b. Click Next on the Welcome screen to continue.
c. Uncheck the “Install PS/2 interface driver” option. Click Next to continue.
d. Select the “Install RS232 interface driver” option. Click Next to continue.
e. Select the None option and click Next to continue.
f. Select the “Support Multi-Monitor System” option. Click Next to continue.
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SOFTWARE INSTALLATION
g. Select the Destination Folder or use the default one listed.
i. A progress window appears. Please wait.
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h. Type a Folder name or use the default one listed. Click Next to continue.
j. Click Yes. The installation completes in seconds.
NP-3260 Fanless POS Terminal
BOARD SETTING
CHAPTER 4 BOARD SETTING 4.1 Main Board Jumper Setting
Figure 4-A Mother Board Jumpers/Headers Allocation Description A
Description
+12 V internal power connector
I
SATA connectors
(ATX12V) B
Serial port header (COM 2)
J
SATA power connector
C
Serial port header (COM 1)
K
LVDS inverter power voltage selection jumper
D
PS/2 keyboard port header
L
PCI Express Full-Mini Card connector
E
PATA connector (44-pin)
M
BIOS Configuration Jumper
F
LVDS panel voltage selection jumper
N
PCI Conventional bus add-in card connector
G
Chassis fan header
O
S/PDIF header
H
Chassis intrusion header
P
Internal mono speaker header
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BOARD SETTING
BIOS Configuration Jumper Settings Function/Mode Jumper Setting
Configuration
Normal*
BIOS uses current configuration
1-2
information and passwords for booting. (default)
Configure
2-3
After the POST runs, Setup runs automatically. The maintenance menu is displayed.
Recovery
None
BIOS attempts to recover the BIOS configuration.
LVDS Panel Voltage Selection Jumper Voltage
Jumper Setting
Configuration
3.3 V
2 and 4
Jumper position for 3.3 V (default)
5V
6 and 4
Jumper position for 5 V
12 V
3 and 4
Jumper position for 12 V
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NP-3260 Fanless POS Terminal
BOARD SETTING
LVDS Inverter Power Voltage Selection Jumper Voltage
Jumper Setting
Configuration
5V
1 and 2
Jumper position for 5 V
12 V
3 and 2
Jumper position for 12 V (default)
ATTENTION To avoid system malfunctions, DO NOT change the default setting by yourself. Contact your dealer for assistance if needed. U
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BOARD SETTING
4.2 I/O Board Jumper Setting
Jumper J1 J2 J4 J10 J18
Function COM3 (RJ45/CN1) Voltage selection COM4 (RJ45/CN7) Voltage selection COM5 (DB9/Male) Voltage selection COM3 (RJ45/CN1) DSR/DCD signal selection COM4 (RJ45/CN7) DSR/DCD signal selection
J1/J2/J4 Voltage Selection Jumper Voltage
Jumper Setting
Configuration
RI
3 and 4
Jumper position for RI (default)
5V
6 and 4
Jumper position for 5 V
12 V
2 and 4
Jumper position for 12 V
J10 (COM3) & J18 (COM4) DSR/DCD Signal Selection Jumper Signal DSR
1 and 2
DCD
3 and 2
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Jumper Setting
Configuration Jumper position for LCD/VFD enabled (default) Jumper position for RS232 DCD signal
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BOARD SETTING
4.3 External Connector Pin Assignments COM5: Serial Port with D-sub 9/Male PIN No.
Signal Description
PIN No.
Signal Description
1
DCD
6
DSR
2
RXD
7
RTS
3
TXD
8
CTS
4
DTR
9
RI /+12V/+5V
5
Ground
10
NC
COM3 & COM4: Serial Port with RJ45 PIN No.
Signal Description
PIN No.
Signal Description
1
RI/+5V/+12V
5
RXD
2
DCD
6
TXD
3
DTR
7
CTS
4
Ground
8
RTS
LAN Port with Ethernet RJ45 PIN No.
Signal Description
PIN No.
Signal Description
L1
TXD+
L5
NC
L2
TXD-
L6
RXD-
L3
RXD+
L7
NC
L4
NC
L8
NC
VGA Port with D-sub15 PIN No.
Signal Description
Signal Description
1
RED
2
GREEN
3
BLUE
4
ID0
5
Ground
6
Ground
7
Ground
8
Ground
9
CRT Power (+5V)
10
Ground
11
ID1
12
DDCDATA
13
HSYNC
14
VSYNC
15
DDCCLK
NP-3260 Fanless POS Terminal
PIN No.
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BOARD SETTING
Keyboard Port with PS/2 PIN No.
Signal Description
PIN No.
Signal Description
1
DATA
2
KEY(NO PIN)
3
GND
4
+5V
5
CLOCK
6
KEY(NO PIN)
DK: Cash Drawer (DIO) with RJ11 PIN No.
Signal Description
1
NC
2
DIO Out 0
3
DIO IN 0
4
+12V
5
DIO Out 1
6
Ground
Audio Line-out with Audio Phone Jack PIN No.
Signal Description
1
Audio Ground
2
Audio-out-L
3
Audio Ground
4
Jack Plugged detect
5
Audio-out-R
USB 1 / 2 / 3 / 4 / 5 with USB 2.0 Type A PIN No.
Signal Description
1
USB +5V
2
USBDATA-
3
USBDATA+
4
USB Ground
ATTENTION To avoid system malfunctions, DO NOT change the default setting by yourself. Contact your dealer for assistance if needed.
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NP-3260 Fanless POS Terminal
BIOS SETTING
CHAPTER 5 BIOS SETTING 5.1 How to enter the BIOS The BIOS setup program can be accessed by pressing during Power-On Self-Test (POST), immediately after the computer is turned on and before the operating system boot begins. Once you enter BIOS, the System Setup menu appears on the screen.
5.2 BIOS Setup Program Menu Maintenance Clears passwords and displays processor information. Main
Displays processor and memory configuration.
Figure 5-A BIOS System Setup Menu – Advanced
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BIOS SETTING
Advanced
Configures advanced features available through the chipset.
Figure 5-B BIOS System Setup Menu - Advanced Security
Sets passwords and security features.
Figure 5-C BIOS System Setup Menu - Security
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NP-3260 Fanless POS Terminal
BIOS SETTING
Power
Configures power management features and power states options.
Figure 5-D BIOS System Setup Menu – Power Boot
Selects boot options.
Table 5-E BIOS System Setup Menu - Boot
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BIOS SETTING
Exit
Saves or discards changes to Setup program options.
Figure 5-F BIOS System Setup Menu - Exit NOTE: The Maintenance menu is displayed when the BIOS jumper is set to Configure mode.
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NP-3260 Fanless POS Terminal
BIOS SETTING
5.3 How to Set Video Configuration For NP-3260 and KP-5360, the terminal display will not function correctly after being pressed load default in BIOS setup. Connect an external display by using VGA port and set Video Configuration according to the following: Step1 Enter the BIOS Step2 Select Video Configuration in the Advanced Menu.
Figure 1 BIOS System Setup Menu – Advanced
Step3 Select Advanced LVDS Setting…
Figure 2 Advanced – Video Configuration NP-3260 Fanless POS Terminal
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BIOS SETTING
Setp4. Press ENTER to proceed.
Figure 3 Video Configuration – Warning
Step5. Set Monitor Configuration and LCD Panel Type as shown below:
Figure 4 Video Configuration – Settings
Step6. Press to save the settings. Then press to exit and reboot.
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BIOS SETTING
5.4 BIOS Setup Program Function Keys Function Key
Description
<←> or <→>
Selects a different menu screen (Moves the cursor left or right)
<↑> or <↓>
Selects an item (Moves the cursor up or down)
Executes command or selects the submenu
Load the default configuration values for the current menu
Save the current values and exits the BIOS Setup program
Exits the menu
Changing the Default Boot Device during POST Pressing the key during POST causes a boot device menu to be displayed. This menu displays the list of available boot devices (as set in the BIOS setup program’s Boot Device Priority submenu). Function Keys U
<↑> or <↓>: Selects a default boot device : Exits the menu, saves changes, and boots from the selected device : Exits the menu without saving changes ATTENTION To avoid system malfunctions, DO NOT change the BIOS default setting by yourself. Contact your dealer for assistance if needed. U
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TROUBLESHOOTING
Chapter 6 TROUBLESHOOTING This chapter provides suggestions on how to locate and solve problems that may arise while using your NP-3260. If you cannot solve a problem with the following information, contact your dealer for further assistance. With the power on, there is no image or abnormal display on the terminal screen. A. Make sure the power cord is firmly connected. (Ensure the AC voltage range should be between 100V~240V.) B. Confirm the function of the power adapter by testing another one. C. Check whether the Video Configuration is set correctly in BIOS. See SEC. 5.3 How to Set Video Configuration for the detailed info. ATTENTION If step A, B and C do not help and the problem remains unsolved, contact your dealer for further assistance. U
The Touch Panel is not working properly. 1. Check whether the Touch Panel Driver has been correctly installed in the PC. 2. If the touch panel can detect the finger touch but the cursor is drifting, use the touch tool (from the Driver CD) to execute calibration or draw test. The Integrated VFD/LCD display is not working properly. 1. Make sure the power switch under the display panel is turned on. 2. Make sure the contrast setting is properly adjusted. 3. Make sure the RJ45 connector is firmly connected to the COM3 or COM4 (RJ45) port at the bottom side of the monitor and the jumper is set to DC 5V. See page 24 for the jumper setting. The Magnetic Stripe Reader is not working properly. 1. Check whether the MSR is powered properly by the system: if the buzzer beeps twice after restarting the system, it means the MSR is powered correctly. 2. Test the reader with another card. If that works, the MSR is functioning properly. 3. Wipe the MSR slot with a soft cloth then try again.
NOTE: If the problem goes beyond the scope of this manual or remains unresolved, DO NOT repair it by yourself, contact your dealer for assistance.
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NP-3260 Fanless POS Terminal
APPENDIX
APPENDIX Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed in both right/left side of NP-3260. By default, the MSR is installed on the right side. Step 1 Remove the cover from the MSR extension slot. Step 2 Connect the MSR cable correctly. Step 3 Fix the MSR module in position with 2 screws.
Integrated VFD/LCD Customer Display Installation Step 1 Loosen the thumb screw to remove the stand cover. Loosen 2 screws to remove the hinge cover. Step 2 Fit the customer display with bracket in position with 2 screws. Step 3 Reinstall the hinge cover with 2 screws. Step 4 Connect the cable to the COM3 or COM4 (RJ45) port at the bottom side of monitor. Step 5 Refasten the stand cover with 1 thumb screw.
NOTE: Please refer to CH. 2 Hardware Installation for complete instructions. NP-3260 Fanless POS Terminal
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