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Model H700B User's Manual FEB-9455 Main Board, 15 inch LCD’s Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Shielded interconnect cables and shielded AC power cables must be employed with this equipment to insure compliance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by the system‟s manufacturer could void the user‟s authority to operate the equipment. Declaration of Conformity This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2. this device must accept any interference received, including interference that may cause undesired operation. DHHS- the DVD-ROM Drive FDA Regulations require the following statement for all laser-based devices: “Caution, Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.” Caution: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT”. To use this model properly, read the instruction manual carefully and keep this manual for future reference. In case of any trouble with this model, please contact your nearest “Authorized Service Station”. To prevent direct exposure to the laser beam, do not try to open this enclosure. Important Safety Information SAFETY INSTRUCTIONS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Please read these safety instructions carefully. Keep this User‟s Manual for later reference. Disconnect this equipment from the AC outlet before cleaning. Don‟t use liquid or spray detergent for cleaning. Use only a moistened sheet or cloth. For pluggable equipment, the socket-outlet should be installed near the equipment and should be easily accessible. Keep this equipment from humidity. Lay this equipment on a stable surface when installing. Do not leave this equipment in an non-air-conditioned environment, or in a storage temperature above 60∘C. Such conditions may damage the equipment. The openings on the enclosure are for air convection and protect the equipment from overheating. DO NOT COVER THE OPENINGS. Check the voltage of the power source when connecting the equipment to the power outlet. Place the power cord so that it will not be stepped on. Do not place anything over the power cord. The power cord must be rated for the product and for the voltage and current marked on the product‟s electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. All cautions and warnings on the equipment should be noted. If the equipment is not used for a long time, disconnect the equipment from the mains to avoid damage. Never allow liquid into ventilation openings. This could cause fire or electrical shock. Never open the equipment. For safety reasons, qualified service personnel should only open the equipment. If one of the following situations arises, get the equipment checked by service personnel: a. The Power cord or plug is damaged. b. Liquid has penetrated the equipment. c. The equipment has been exposed to moisture. d. The equipment does not work well or you cannot get it work according to the user‟s manual. e. The Equipment has been dropped and damaged. f. The equipment has obvious signs of damage. Caution: Danger of explosion if battery is incorrectly replaced. Replace only with same type, and discard used batteries according to manufacturer‟s instructions. Warnings: Not intended for Outdoor Use. Copyright The information in this guide is subject to change without prior notice. The manufacturer shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This manual contains information protected by copyright. No part of this manual may be photocopied or reproduced in any form without prior written consent from the manufacturer. © 2011 All rights reserved. The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. First Edition March 2011 Table of Content Chapter 1 Introduction 1 1 Model H700B Characteristics............................................................................................... 1 How to Use This Manual ...................................................................................................... 2 A Visual Tour of Model H700B ............................................................................................. 3 What comes with Model H700B .................................................................................... 4 Dimensions15” .............................................................................................................. 6 Connector Panels ................................................................................................................ 7 Chapter 2 Hardware Setup 8 8 Model H700B Assembly....................................................................................................... 8 Hard Disk Drive Installation ........................................................................................... 9 Compact Flash Installation .......................................................................................... 10 Magnetic Card Reader Installation .............................................................................. 11 MCR Parameter Modification ...................................................................................... 13 VFD Customer Display Installation .............................................................................. 14 Cash Drawer Installation ............................................................................................. 15 Optional Second LCD Panel Display ........................................................................... 18 OSD Settings for Second LCD Panel .......................................................................... 19 CMOS Setup ..................................................................................................................... 20 Chapter 3 Software Setup 21 21 Intel Chip Set Driver Installation for Windows XP ............................................................... 24 Graphic Media Accelerator Driver Installation .................................................................... 26 Lan Driver ................................................................................................................... 28 Audio Driver ................................................................................................................ 29 ELO Touch Tools Installation ............................................................................................. 29 ELO Touch Tools Installation for Windows XP & Vista ................................................ 29 ELO Control Panel ...................................................................................................... 35 Wireless LAN Driver Installation ......................................................................................... 37 Chapter 4 Specifications 40 40 Jumper setting ................................................................................................................... 42 Connector function lists...................................................................................................... 42 Connector pin define .......................................................................................................... 43 Chapter 5 Troubleshooting 50 50 Power is on, but there is no Panel Display .................................................................. 50 Cannot Detect HDD .................................................................................................... 50 Touch Panel Does not Work ....................................................................................... 50 ELO Touch Panel Cannot Calibrate Correctly ............................................................. 50 Second LCD Panel is Not Functioning Properly .......................................................... 51 PS/2 Keyboard is not functioning normally .................................................................. 51 MCR is not Functioning Properly................................................................................. 51 VFD Display is not functioning Properly ...................................................................... 52 LAN is not functioning Properly ................................................................................... 52 COM1, COM2 and COM3 are not functioning properly ............................................... 52 Cash Drawer Port is not functioning Properly .............................................................. 52 9455 Main Board Chapter 1 Introduction Model H700B Characteristics  Model H700B uses a high speed processor capable of handling a high capacity of data efficiently.  Model H700B‟s solid quality Aluminum housing distinguishes it from ordinary plastic housings.  The Model H700B touch terminal all-in-one design combines a powerful PC, multiple LCD and touch screens, which are suitable for any market. The primary LCD panel can be tilted at multiple angles.  Model H700B‟s functionality extends far beyond the standard setup. Model H700B can be adapted for a variety of uses with the addition of any of the following options: Magnetic Card Reader, VFD/LCD customer display and cash drawer, Modem, LAN, Audio devices, Compact Flash or USB devices (all available upon request).  Model H700B‟s security is designed to prevent data theft. The Model H700B system is comprised of an internal 2.5” HDD making it hard to copy data without authority.  The solid aluminum design enhances heat dissipation and passes EMI testing. 1 9455 Main Board How to Use This Manual This manual contains all the information you need to set up and use Model H700B. In addition, you can also consult the manuals for the operating system and added hardware. Chapter 1 Provides an introduction to Model H700B and this manual. Chapter 2 Provides all necessary information for all hardware setup. Chapter 3 Provides the necessary information for installing the Intel Chip set driver, Video drivers and the touch screen tools, Audio, USB and LAN drivers. Chapter 4 Lists all Model H700B specifications and Information for the I/O board configuration. Chapter 5 Provides information for troubleshooting Model H700B. 2 9455 Main Board A Visual Tour of Model H700B Before you start, take a few moments to become familiar with Model H700B. USBX1 3 9455 Main Board What comes with Model H700B The following items are standard with Model H700B:  Main system with LCD panel  ATX power supply  One DVD contains driver, utilities and user‟s guide  AC power cord Model H700B and power adapter Model H700B with MCR Model H700B with VFD 4 9455 Main Board The following items are optional:  Magnetic card reader (MCR) and bracket  VFD customer display 5 9455 Main Board Dimensions15” Model H700B Dimensions Model H700B and MCR Dimensions Model H700B and VFD customer display 6 Connector Panels The connector panel is located at the bottom of the main unit base. To clearly see the panel you must turn Model H700B upside down. Cash Drawer USB USB POWER DC+12 V OUT COM4 LPT 1 COM3 K/B LAN COM2 COM1 VGA Speaker 2w+2w Note: This configuration is for Model H700B units that have been supplied with an integral second LCD panel. I/O Port Connector Type Description Power DC Power Connector Connects Model H700B to the power supply. USB USB LAN LAN RJ45 Connector K/B PS/2 Keyboard Connector COM1 COM2 VGA DC 12V Out Cash Drawer VFD/COM4 COM3 Line Out LPT1 The USB (Universal Serial Bus) port can be used to connect USB devices. The LAN port is used to hook Model H700B to a local area network. The K/B port for an external keyboard. The serial ports COM1/COM2 can be used to RJ45 Connector connect serial devices such as a mouse or a fax/modem. The Ext VGA port is used to attach an external 2 nd 15 PIN VGA Connector Panel display or CRT monitor. 2 PIN Socket This is used for the 2nd Panel display. Cash Drawer Connector, 12 V Actuation support RJ11 Connector for solenoid. VFD/ COM4 RJ45 The VFD port is used to attach a RJ45 cable for a Connector VFD customer display. The serial port COM3 can be used to connect DB9 Connector serial devices such as a mouse or a fax/modem. Earphone Connector The audio port is for speakers. 26 PIN SCSI II The parallel port LPT1 can be used to connect Connector parallel devices, such as a printer. 7 FEB-9455 Main Board Chapter 2 Hardware Setup Model H700B Assembly Please make sure that the system power is turned off and the power supply is disconnected when making any hardware changes to Model H700B. Remove the rear neck plate I/O ports locate on the back of the neck. The rear neck plate must therefore be removed before alterations can be made to the hardware. 1. Tilt the screen to 180 degrees. 2. Unscrew the 2 screws adjacent to the hinges. 3. Tilt the screen to 90 degrees. 4. Remove the rear neck plate. 5. Select the appropriate jumper settings as needed. 8 FEB-9455 Main Board Hard Disk Drive Installation Model H700B comes with an empty hard disk drive (HDD), unless a special request has been made. Installing a HDD 1. Turn off power and remove power cable from main unit. 2. Remove the Base/HDD Plate from the base (4 screws). 3. Secure the hard disk drive on the plate (4 screws). 4. Plug the SATA cable to the HDD. 5. Put the plate back to the base and secure with 4 screws. 6. Connect the main unit power. Note: If the HDD does not work normally, please refer to troubleshooting. 9 FEB-9455 Main Board Compact Flash Installation Model H700B will configure Compact Flash in IDE mode as secondary master after it is installed. The next available drive letter will be automatically assigned to Compact Flash. Installing Compact Flash 1. Turn off power and remove power cable from Model H700B. 2. As the compact Flash socket is located on the back side of M/B, remove the 4 screws and disassemble the front panel plate. 3. Insert Compact Flash and lock the black lever in a 90 degree position. 4. Reassemble front panel plate to main unit. 5. Connect the main unit power. Black lever in a 90 degree position Compact Flash 10 FEB-9455 Main Board Magnetic Card Reader Installation An optional Magnetic Card Reader (MCR) can be installed on the right side of Model H700B. Magnetic Card Reader (MCR) Installing an MCR 1. Turn off system power. 2. Unplug the loopback from the MCR socket. The MCR socket is found on the right side on the back of the main Unit. 3. Attach the MCR Assembly to the main unit and connect the MCR cable to the MCR socket. 4. Secure the MCR to the main unit with 2 screws. 11 FEB-9455 Main Board 5. Turn on system power. Note: If the MCR does not work normally, please refer to troubleshooting. Attention: The loopback or the MCR cable must be inserted in the socket for an external keyboard to function with Model H700B. 12 FEB-9455 Main Board MCR Parameter Modification This option is for users who need to customize the MCR parameters for a particular task. Some of the useful parameters include: The selection of country code, other than the default English. The choice of track combinations. The preamble/postamble codes. The MCR parameters can be modified by using the supplied utility program. The utility can be found on the DVD that came with your system in the \UTILITY\Pos Utility\MCR util. If you are upgrading and earlier system to include our MCR reader, then this utility can located on our website at http://www.firich.com.tw/tech_drivers.htm in the section labeled as “MSR Utility”. Unzip this file onto your system hard disk then run the “Setup.exe” in the MSR_Util folder and follow the simple onscreen instructions. When the installation finishes, you will find that a new folder has been created in your “Program files” folder, labeled as “Decoder” with a subfolder named “XXX Decoder”. When the program has loaded please select the Magnic_Reader menu item as in the following picture. By using the 3 top items listed; Interface, Communication and Miscellaneous, you will be able to alter many of the parameters associated with the MCR unit. When you have finished your modifications and are sure that they are set exactly how you want them to be, just click on the menu item Transmit to download the new parameter to the MCR unit. Please refer to the Help menu for any further assistance. 13 FEB-9455 Main Board VFD Customer Display Installation An optional VFD customer display can be installed on the back of Model H700B. Rear view with VFD attached. Installing a VFD 1. Turn off system power. 2. Important, make sure that the jumpers on the I/O board are set correctly. It's important to note that the supply voltage for the VFD customer display(COM4 usually) is set to +12V. If an LCD customer display is chosen, please change it to +5V. 3. Please refer to jumper information(p.40) 4. Remove the VFD Mounting Cover from the base. 5. Secure the VFD Holder to the base with 3 screws and place VFD display into the holder. 14 FEB-9455 Main Board VFD COM4 6. Connect the VFD RJ45 cable in the VFD/COM4 port on the I/O panel which located under the base. 7. Turn on VFD power switch, and then turn on system power. Note: If the VFD does not display correctly after an application is loaded, please refer to troubleshooting. Cash Drawer Installation A) Before the cash drawer has been connected to Model H800B, please make sure the drive voltage and cable pin assignment of the cash drawer is matched to the definition of the cash drawer port of Model H800B. Please refer to the mother board manual for Check if the I/O ports are enabled in the CMOS setup. B) Check if there are any IRQ conflicts. C) The motherboard could be defective. 1. Cash Drawer . 2. Plug cash drawer cable into cash drawer port. 15 FEB-9455 Main Board Cash Drawer RJ11 Connector Note: If the cash drawer cannot be detected by the system, please refer to troubleshooting. 16 FEB-9455 Main Board Cash Drawer Activation Two cash drawers may be driven from this port. Driving voltage of the solenoid is DC+12V. Unlike previous models, the 9455 motherboard does not use a direct I/O port but instead is accessed via a super I/O chip. A test program and source code is supplied and can be found on the DVD in \Utility\Cashdrawer. This test program is for all Windows O/S. To use the source code please study the readme.txt file in the same location. Hardware logic is as follows. Allow Access to the port Boot DOS and use Debug.exe (you must boot raw DOS and not use WIN2K/NT/XP) O 2E 87 ; This is the Super I/O access key (this is needs to be executed twice) O 2E 87 ; O 2E 07 ; This is the logical device access key O 2F 07 ; This is the logical device number (07 = GPIO port #1) O 2E F1 ; This allows access to the port registers bit7 - bit0 for reading and writing To Open cash drawer number 1…. O 2F 01 ; This will power the cash drawer number 1 solenoid ON. Wait 200 milliseconds O 2F 00 ; This removes the power from the cash drawer solenoid. To Open cash drawer number 2…. O 2F 02 ; This will power the cash drawer number 2 solenoid ON. Wait 200 milliseconds O 2F 00 ; This removes the power from the cash drawer solenoid. There is only one input for the Cash Drawer Open Status Switch. To read the Cash Drawer Open Status Switch for our Standard Cash Drawer After Allowing Access to the port (above) I 2F ; Read port 2F bit7 – bit0 Check the state of bit2, if High the drawer is open, if Low the drawer is closed. If your application requires 2 cash drawers and you need to know if one of the drawers are open then it will be necessary to link the “SW+” and “SW-“ of both cash drawers together. You will also need to modify both cash drawer switch wiring. You will need a soldering iron for this. Disassemble the cash drawers and move the Red wire that is attached to the “N.O.” (Normally Open) terminal onto the “N.C.” (Normally Closed) terminal. See the Cash Drawer RJ11 connector details in this manual for pin assignments. This will provide an “OR” type function. e.g. either Cash Drawer 1 is open “OR” Cash Drawer 2 is open. To read the Cash Drawer Open Status Switch…for 2 modified Cash Drawers After Allowing Access to the port (above) I 2F ; Read port 2F bit7 – bit0 Check the state of bit4, if Low a drawer is open, if High then both drawers are closed. 17 FEB-9455 Main Board Optional Second LCD Panel Display An optional second LCD panel can be easily installed on Model H700B. There are two standard pole heights that may be ordered, 150mm and 400mm. The mechanical fitting of the second panel display is a very simple process. Position the Model H700B onto its side. Remove the 3 screws and Mounting Cover from the base unit. Position the already assembled Second Panel Display, Pole and Holder to the base and secure firmly with the 3 screws. Now connect the Second Panel Display cables to the Power and VGA sockets on the underside of the Model H700B unit. If you also ordered the second display Touch panel option then connect this to the COM5 socket. Note. CMOS BIOS settings should be altered to make COM5 use IRQ11, and boot Display „CRT+LVDS‟ should be enabled. Dependent upon which operating system is used, drivers will have to be installed, therefore please refer to the DVD that came with your Model H700B, or visit our website at: http://www.firich.com.tw/tech_drivers.htm 18 FEB-9455 Main Board OSD Settings for Second LCD Panel Model H700B secondary LCD panel has built-in OSD (on screen display) controls to adjust various display parameters. The control buttons are located on the right side of the back cover. OSD Settings There are four buttons on the OSD panel: Select, Down, Up, and Enter. The functions of these four buttons are as follows: Menu Press to open the OSD window. Back one menu level up. Press to exit the OSD window while in OSD mode. DownArrow Press to scroll item selection bar down. To decrease the parameter value. To switch the item selection (Ex: YES / NO). UpArrow Press to scroll item selection bar up. To increase the parameter value. To switch the item selection (Ex: YES / No). Enter Enter the selected sub-menu. Confirm selected function. OSD Menu Structure RGB Menu Brightness Red Green Blue Color Temp Sharpness Main Menu 19 -127~127 -127~127 -127~127 0~7 0,1 FEB-9455 Main Board Geometry AutoMenu Adjustment H. Position V. Position H. Total Auto Phase Delay Main Menu Contrast Menu Language Menu AutoBalance Contrast Red Green Blue Balance Red Green Blue Main Menu 0~252 1~26 1004~1108 0~61 0~511 0~511 0~511 0~127 0~127 0~127 0~127 English Spanish Main Menu Auto Training DOS/GFX NVRAM init Power Down Revert Save ON/OFF ON/OFF CMOS Setup Model H700B systems have adopted the motherboards 9455, using AWARD BIOS. Please refer to the 9455 M/B User's Manual for a detailed description of the BIOS CMOS setup. 20 FEB-9455 Main Board Chapter 3 Software Setup Model H700B comes with a variety of drivers for different operating systems. You will find 1 DVD with Model H700B. The DVD has all the necessary drivers to setup Model H700B. Please insert the DVD into DVD-ROM. Installation will start automatically through detecting your terminal‟s BIOS; there will be a menu for you to choose the driver you want. Note: If you are installing WIN7, there‟s no need to install the chipset driver which is already equipped as default with OS. If the installation doesn‟t start automatically, please try to find the index.html file under the folder D:\Driver List\ H700B_800B to start the driver menu as below. 1. Choose which OS you want or tools. 21 FEB-9455 Main Board 2. Choose which driver you want to install, but please read the installation sequence carefully. 22 FEB-9455 Main Board 3. Use the path and follow it to find the driver you want. Please follow this installation sequence accordingly. Model H700B Driver installation sequence: Chipset Driver -> VGA Driver -> LAN Driver -> Audio Driver The reason to follow our sequence is that IRQ settings will be changed by Windows XP to non supported values, and you may encounter unnecessary problems later. Note: When installing the IEGD driver for VGA under POSready 2009, the default setting is 800x600 with Extention mode; please change the resolution setting to 1024x768 as below. 23 FEB-9455 Main Board Note: Under Windows 7, the chipset driver is not necessary since the OS has already included the driver as default. Intel Chip Set Driver Installation for Windows XP Find the setup file through index Step 1. Click “Next” to continue Step 2. Read the License Agreement and click “Yes” to continue Step 3. Click “Next” to continue 24 FEB-9455 Main Board Step 4. Click “Next” to continue Step 5. Click “Finish” to complete setup 25 FEB-9455 Main Board Graphic Media Accelerator Driver Installation Find the setup file through index Step 1. Click “Next” to continue Step 2. Read the License Agreement and click “Yes” to continue Step 3. Click “Next” to continue 26 FEB-9455 Main Board Step 4. Click “Next” to continue Step 5. Click “Finish” to complete setup 27 FEB-9455 Main Board Lan Driver Find the setup file through index Step 1. Click “Next” to continue Step 2. Click “Install” to continue Step 3. Click “Finish” to complete setup 28 FEB-9455 Main Board Audio Driver Find the setup file through index Step 1. Click “Next” Step 2. Click “Finish” to complete setup ELO Touch Tools Installation ELO Touch Tools Installation for Windows XP & Vista 1. Find the setup file through index (Tools) 2. Open SW601379_TETouch_5.2.0 29 FEB-9455 Main Board 3. Click OK to continue. 4. Click Unzip to continue the installation. 5. Click OK to continue. 30 FEB-9455 Main Board 6. Pick the default language for the Elo Touchscreen and click Next to continue. 7. Check “Install serial Touchscreen Drivers” And click Next. 8. Read the “License Agreement” and click Yes if you accept it. 31 FEB-9455 Main Board 9. Select “Auto-detect Elo touchscreens” and click Next. 10. Select the COM port for the touch monitor. It is recommended that you select COM5 for the touch screen, as this port is internally configured for touch operation. And click Next to continue. 11. Make sure the COM port listed is the one you chose for your touch monitor. Press Next to continue. 32 FEB-9455 Main Board 12. Wait until the ELO Touch Tools installation finished. 13. Select “Calibrate ELO Touchscreen monitors” and click Finish. 14. Start calibrating the touchscreen by touch the targets showed on the screen. 33 FEB-9455 Main Board 15. If the cursor is working fine, click screen again. to finish the setting; if not, click to calibrate the IT MAY BE NECESSARY TO RESTART YOUR COMPUTER TO UTILIZE YOUR TOUCHSCREEN FEATURES. 16. Click Restart to reboot your computer again. 34 FEB-9455 Main Board ELO Control Panel This section explains the different options in the ELO control Panel. General tab The general tab allows you to:  Change the COM port your touch screen is set to.  Calibrate the touch screen with the Align button. Mode tab The Buttons tab allows you to:  Adjust all mouse emulation controls.  Change cursor properties  Enable or disable right mouse button utility. 35 FEB-9455 Main Board Sound tab The Sound tab allows you to:  To change sound properties for ELO touch tools. Properties tab The Diagnostics tab allows you to:  View Controller Information. 36 FEB-9455 Main Board About tab The About tab displays Information about ELO Touch systems Wireless LAN Driver Installation 1. Find the setup file through index (Tools) 2. Open WiFi-118E.exe 3. Click “Next” and start the installation 4. Select “Install driver and Ralink WLAN Utility” 37 FEB-9455 Main Board 5. Select “Ralink Configuration Tool”Select “Optimize for WiFi mode” 6. Select “Install” 38 FEB-9455 Main Board 7. Click “Finish” 39 FEB-9455 Main Board Chapter 4 Specifications System Configuration Intel Pentium Dual core E5300 2.6GHz CPU (LGA775) Chipset Intel 945G + ICH7 DRAM DDR2 400/533/667 MHz SDRAM. Up to 2GB 1 x 240 DDR2 DIMM Primary LCD Panel 15” , LED/CCFL LCD Panel , 1024x768. Primary Touch 15” ELO 5-wire resistive touch panel Panel CompactFlash Type I/II CompactFlash™ Disk. The Flash Disk provides 100% Disk socket compatibility with hard disk. HDD Hardware monitor Speaker Power Internal 2.5” 160GB hard disk drive (or above). Built in to monitor power supply voltage and fan speed status 2 watt pedestal-integrated speaker. 250 watt external power adapter. I/O Port Serial Port 4 [1(DB9), 3(RJ45)] Parallel Port USB port Keyboard Port LAN Port 26 PIN SCSI II Connector 5 One PS/2 keyboard port. 10/100Mbps Ethernet Controller Realtek 8102E(Realtek RTL8111C Optional) VGA Port Standard VGA Port for second LCD monitor. Audio Port Integrated Sound Blaster compatible, AC97 Audio Codec. Construction Optional Features Injection-Molded, Die-cast aluminum enclosure spill resistance. Customer display Integrated VFD/LCD customer display. Magnetic card reader Second LCD Panel Integrated Single/Dual/Triple Track MCR. 15”/12”TFT LCD Panel. 40 FEB-9455 Main Board Second Touch Panel Optional 12”/15” ELO 5-wire resistive touch panel. Operating temperature 0°C~ 40°C (32°F ~ 104°F) 41 FEB-9455 Main Board Jumper setting To Change the settings of COM, please adjust the jumpers on 2640 I/O board COM1 5V : JP1_2 ( 5-6 short ) 12V : JP1_2 ( 1-2 short ) RI : JP1_2 ( 3-4 short ) (Default) COM2 5V : JP1_2 ( 11-12 short ) 12V : JP1_2 ( 7-8 short ) RI : JP1_2 ( 9-10 short ) (Default) COM3 5V : JP3_4 ( 5-6 short ) 12V : JP3_4 ( 1-2 short ) RI : JP3_4 ( 3-4 short ) (Default) COM4 RS-232: JP3 ( 1-3 ) JP3 ( 2-4 ) 5V : JP3_4 ( 11-12 short ) 12V : JP3_4 ( 7-8 short ) RI : JP3_4 ( 9-10 short ) VFD: JP4 ( 1-2 ) JP3 ( 1-2 ) JP3 ( 3-5 ) JP3 ( 4-6 ) 12V : JP3_4 ( 7-8 short ) (Default) Connector function lists CConnector AUDIO1 AUDIO2 AUXFAN1 BT1 CF1 Function 6W amplifier Line-out Connector Line-in, MIC-In Connector System FAN 3-pin Connector Power Button Connector Compat Flash Connector 42 FEB-9455 Main Board CPUFAN1 COM5,COM6 DIMM1 DIO1 IDE1 INV1 IR1 MIO1 MCR1 LAN LPT1 LVDS1 PCI PWR1 PWR2 SATA1, SATA2 SATA_PWR1 USB1, USB2, USB3, USB4 CPUFAN 4-pin Connector Serial port Connector with Box-header DDR2 240 Pin Slot Digital I/O with Pin-header HDD IDE Connector (Supply +5V) LCD inverter Connector IrDA Connector Multi IO Connector MSR Connector with Box-header LAN Connector with Pin-header Printer Connector with Pin-header LVDS Connector PCI Connecting Finger ATX Connector with extension cable ATX 4 Pin Connector SATA Connector SATA Power Connector USB Connector with Pin-header -2, 9-11, 10-12, 23-24 15- Connector pin define Audio1 Audio Amplifier Output with Box-header (2.0 mm) PIN No. Audio2 Signal 1 Audio Amplifier Out Right 2 3 4 Ground Ground Audio Amplifier Out Left Audio signal Connector with Pin-header (2.0 mm) PIN No. 1 2 3 4 5 6 7 8 Signal MIC1-IN-L LINE1-IN-L MIC1-JD LINE1-JD Ground Ground MIC1-IN-R LINE1-IN-R AUXFAN1 System FAN 3 Pin Connector PIN No. Signal 43 FEB-9455 Main Board 1 2 3 BT1 Ground Fan Power (+12V) Speed Sense Power Button with Pin-Header (2.54mm) PIN No. 1 2 Signal PSIN# Ground CPUFAN1 4Pin FAN Connector PIN No. 1 2 3 4 Description Ground Fan Power (+12V) Speed Sense Control COM5, COM6 Serial Port with Box-header (2.0 mm) PIN No. 1 3 5 7 9 DIO1 PIN No. 2 4 6 8 10 Signal DSR RTS CTS RI/+5V/+12V NC Digital I/O Connector with Pin-header (2.54mm) PIN No. IDE1 Signal DCD RXD TXD DTR Ground Signal PIN No. Signal 1 3 DIO-OUT3 DIO-OUT2 2 4 DIO-IN3 DIO-IN2 5 7 9 DIO-OUT1 DIO-OUT0 Ground 6 8 10 DIO-IN1 DIO-IN0 +5V HDD IDE Connector with Box-header (2.0mm) PIN No. 1 3 5 7 9 11 Signal RESET# Data7 Data6 Data5 Data4 Data3 PIN No. Signal 2 4 6 8 10 12 Ground Data8 Data9 Data10 Data11 Data12 44 FEB-9455 Main Board 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 INV1 Data13 Data14 Data15 NC Ground Ground Ground Pull-down Ground NC P66DETECT SA2 HDC CS3# Ground +5V NC Signal +12V +12V Ground Ground Inverter Enable IR Connector with Pin-header (2.54 mm) PIN No. 1 2 3 4 5 LAN 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 Inverter Connector with Box header (2.50 mm) PIN No. 1 2 3 4 5 IR1 Data2 Data1 Data0 Ground DMA REQ IOW# IOR# IOCHRDY DMA ACK# INT REQ SA1 SA0 HDC CS1# HDD Active# +5V Ground Signal +5V NC IR-RX Ground IR-TX LAN Connector with Box-header (2.0 mm) PIN No Signal PIN No Signal 1 3 5 L_MD10+ L_MD11+ L_P4&P5C 2 4 6 L_MD10L_MD11L_P7&P8C 7 9 L_MD12+ L_ME13+ 8 10 L_MD12L_MD13- 45 FEB-9455 Main Board 11 CN5 LED0# 2nd LCD/VGA connector PIN No 1 3 5 7 9 11 13 15 17 19 21 23 25 LVDS1 12 LED1# Signal PIN No 2 4 6 8 10 12 14 16 18 20 22 24 26 Strobe# Data 1 Data 3 Data 5 Data 7 Busy Printer Select Error# Printer Select IN# Ground Ground Ground Ground Signal Data0 Data 2 Data 4 Data 6 Acknowledge# Paper Empty Auto Form Feed# Initialization# Ground Ground Ground Ground Ground LVDS Panel Signal with Wafer Connector (1.25 mm) PIN No 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 Signal PIN No 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 Ground L_DC3 L_CLK0 L_DC2 L_DC1 L_DC0 Ground L_DC7 L_CLK1 L_DC6 L_DC5 L_DC4 Ground LVDS Power LVDS Power Signal Ground L_DC3L_CLD0L_DC2L_DC1L_DC0Ground L_DC7L_CLK1L_DC6L_DC5L_DC4Ground LVDS Power LVDS Power Note:LVDS Power = +5V or +3.3V (Default) MIO1 Multi-IO Connector with Box-header (2.54 mm) PIN No 1 Signal PIN No 2 DCD#4 46 Signal DSR#4 FEB-9455 Main Board 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59 MCR1 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 RXD#4 TXD#4 DTR#4 DCD#3 RXD#3 TXD#3 DTR#3 DCD#2/DTRXD#2/DTTXD#2/422R+ DTR#2/422RDCD#1 RXD#1 TXD#1 DTR#1 F_KCLK L_MCLK DIO_OUT0# L_TXL_P4&P5C L_RX+ LED0# 5VHSYNC 5VDDCCLK Ground Ground Ground Ground FA-OUT-L RTS#4 CTS#4 RI#4 DSR#3 RTS#3 CTS#3 RI#3 DSR#2 RTS#2 CTS#2 RI#2 DSR#1 RTS#1 CTS#1 RI#1 F_KDAT L_MDAT DIO_IN0 L_TX+ L_RXL_P7&P8C LED1# 5VVSYNC 5VDDCDATA VGA_RED VGA_GREEN VGA_BLUE HDD_LED# FA-OUT-R External Keyboard Connector with Pin-header (2.5 mm) PIN No. 1 2 3 4 5 6 Signal Ground KDAT_CON KDAT_KBC KCLK_CON KCLK_KBC +5V PWR1 ATX 8-pin Connector (Expansion cable) with Pin-header PIN No. 1 2 Signal +5V +5V 47 FEB-9455 Main Board 3 4 5 6 7 8 PWR2 5VSB +12V PS_ONGround Ground Ground ATX 12V 4-pin Connector PIN No. Signal PIN No. Signal 1 Ground +12V 2 Ground +12V 3 4 SATA PWR1 SATA 6pin Power Connector with Box-header (2.5 mm) PIN No. 1 2 3 4 5 6 USB1 USB0 Port Connector with Pin-header (2.0mm) Pin No. 1 2 3 4 USB2 Signal USB Power (+5V) USB DATA0USB DATA0+ Ground USB1 Port Connector with Pin-header (2.0mm) PIN No. 1 2 3 4 USB3 Signal +5V +5V Ground Ground +12V +12V Signal USB Power (+5V) USB DATA1USB DATA1+ Ground USB2, USB3, USB4, USB5 Port Connector with Pin-header (2.0mm) PIN No. Signal PIN No. Signal 1 USB DATA2- 2 USB DATA4- 3 5 USB DATA2+ Ground 4 6 USB DATA4+ Ground 48 FEB-9455 Main Board 7 9 USB4 USB DATA3USB DATA3+ 8 10 USB DATA5USB DATA5+ USB6, USB7 Port Connector with Pin-header (2.0mm) PIN No. 1 2 3 4 DESCRIPTION USB DATA6USB DATA6+ Ground USB DATA7- 49 FEB-9455 Main Board Chapter 5 Troubleshooting Please note that the following troubleshooting guide is designed for people with strong computer hardware knowledge such as System Administrators and Engineers. Power is on, but there is no Panel Display A) Enter BIOS setup program and then get into the Boot Display option. Check if the default setting is [ Auto ]; if not, change the setting to [ Auto ] and press F10 to save the settings. B) Due to the chipset limitation, while two displays are connected to the system, both display contents will shrink and cannot show properly in size under DOS mode. After the system booting completed and running under the Windows OS, the display will show in normal size. Cannot Detect HDD A) SATA cable is not connected properly to mainboard SATA1/SATA2 or it could be defective. B) HDD power cable is not connected properly to the mainboard or it could be defective. C) Check CMOS setup, set SATA HDD to Auto detects. D) On-board IDE port could be defective. Touch Panel Does not Work A) Check CMOS settings, COM port needs to be “Enabled”. And check the IRQ from the MB manual C) Check if the ELO driver has been properly installed. Or try to reinstall again (Please refer to the ELO driver installation). D) Check that the ELO controller on COM port has been detected during the ELO driver installation. If yes, than check that the flat cable from the ELO touch screen has been properly connected to the ELO controller (Attention: Pin1 mark should be on the same side as the ELO controller). E) Check that the ELO controller Green LED is blinking? If no, there is no DC+5V support for the ELO controller from the mainboard. F) Touch screen controller could be defective or the touch panel could be defective. ELO Touch Panel Cannot Calibrate Correctly A) Please replace the ELO controller, and re-calibrate. If this works, change back to the 50 FEB-9455 Main Board original ELO controller, and re-calibrate. B) If the ELO touch panel still cannot calibrate correctly after changing to a new ELO controller, the touch panel may be not installed properly or it could be defective. Second LCD Panel is Not Functioning Properly A) Check that the VGA driver is installed properly (Please refer to the VGA driver installation section). B) Connect a VGA CRT monitor to the VGA 2(onboard wafer) connector, if there is a display, then the second LCD panel could be defective or is not installed properly. B-1) Please check that both the VGA signal cable and second LCD power cable are connected properly (Shut the power off before connecting the 2 above mentioned cables). B-2) Check that the VGA cable is connected to A/D board. Or it could be defective. B-3) Check that the LCD signal cable is properly connected to A/D board and LCD panel. Or it could be defective. Please re-connect both ends of the LCD signal cable in the correct location. Or replace with a new cable. B-4) there will be no backlight if the is inverter is defective. C) Check the 10 PIN VGA cable is well connected to main board VGA2 D) The main board VGA chip could be defective. PS/2 Keyboard is not functioning normally A) Make sure the keyboard is properly connected to the PS/2 keyboard port before the system is powered up. If the keyboard is connected after OS has been booted, the keyboard will not work. B) Check that the LED on the keyboard goes on then off after power on. If yes, the keyboard is getting power correctly. C) If the MCR is not required. Please make sure the loopback is plugged into the MCR connector board. D) Check that the 6 wire cable has been properly connected between the MCR connector board and mainboard MCR1. E) The mainboard could be defective. MCR is not Functioning Properly A) B) Check if the green MCR LED is on. A-1) Check if the MCR is properly connected to the MCR connector board on main system. A-2) Make sure the 6 wire cable is properly connected between mainboard MCR1 and the MCR connector board. A-3) The MCR connector board could be defective. A-4) The MCR module could be defective. If a keyboard is connected to the PS/2 keyboard port, and functions correctly, then the MCR module could be defective. 51 FEB-9455 Main Board C) For an MCR to work under Windows2000, the keyboard must be connected prior to booting the system. VFD Display is not functioning Properly A) Ensure that COM4 is enabled in the CMOS setup, and data is written to COM4 in the application. B) Check if there is any display when system power is ON, if the screen is blank, please follow the steps below. B-1) Make sure the power switch on the VFD display is on before powering the main system. C) Check RJ-45 cable is properly connected to main board D) The on-board COM4 I/O chips could be defective. LAN is not functioning Properly A) Check if the LAN driver is installed properly. (Please refer to the LAN driver installation) B) Check if there are any IRQ conflicts. C) Check if the RJ45 cable is properly connected. D) The on board LAN chip could be defective. COM1, COM2 and COM3 are not functioning properly D) Check if the I/O ports are enabled in the CMOS setup. E) Check if there are any IRQ conflicts. F) The motherboard could be defective. Cash Drawer Port is not functioning Properly A) Make sure the pin assignment matches between the cash drawer and the RJ11 cash drawer port. B) Verify the digit I/O port address is 2F C) The motherboard could be defective. 52