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Field Service Bulletin - Ge Analytical Instruments | Toc Analyzers, Oil

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6060 Spine Road Boulder, CO 80301 USA T 303 444 2009 F 303 444 9543 FIELD SERVICE BULLETIN TITLE: TOC, 900 1.32CNH Firmware Upgrade for RS-232 System Board PRODUCT/MODEL: TOC 900 Laboratory, On-line, and Portable (does not include 5310C) FSB NUMBER: UPW 06-16 E DATE RELEASED: 03/08/11 TOOLS OR PARTS REQUIRED: Described within the Field Service Bulletin CATEGORY: Product Performance Information ASSOCIATED DIN: REFERENCE BULLETINS: N/A PART NUMBER: N/A LOT/DATE/ SERIAL #: N/A BULLETIN TOPIC: This Field Service Bulletin is provided for information only. These changes are part of our commitment to continuous product improvement. There is no need to change the firmware configuration of existing TOC analyzers that are not equipped with an Inorganic Carbon Removers (ICR). Please refer to the tables at the end of this bulletin to order or obtain upgrade kits, firmware and documents. There are no changes to 900 DataPro Software versions. ICR Firmware Enhancement In February of 2011, an upgraded version of the degasser module within the ICR was released as a result the firmware was updated. For specifics about the improved degasser module, please refer to Field Service Bulletin UPW 11-02. There is no need to upgrade your analyzer unless it is equipped with an ICR. The firmware upgrade needs to take place when replacing the degassing module of the ICR. We recommend that all maintenance activities for both the analyzer and the ICR take place prior to the upgrade. We recommend performing verification of calibration after the firmware upgrade to demonstrate that the new firmware has no impact on the instrument performance. Instructions for verifying ICR performance are listed in the updated ICR Operations Manual found at www.geinstruments.com. ACTIONS TO BE TAKEN: Description of Changes to firmware version 1.31. This firmware is run on the 900 instruments equipped with the RS-232 System Board. 1. 2. Changed the version to 01.32 Reduced the sample and reagent flowrates in the initialization phase of analysis when the ICR is on. This change was made to accommodate the new degassing module. 3. Changed the criteria for Warnings 27 and 28 to skip the first seven readings after starting analysis. 4. Increased threshold for Warning 28 to accommodate the new degassing module. Firmware Kits – The firmware kit, CASK 96450-02, comes with installation instructions. Directions within the instructions will explain how to download the applicable Operations and Maintenance Manual, and Volume I of the Validation Support Package, if applicable. All documents are written in English. Analyzer and Board Type and Firmware Kit Number User Interface Language Version 900 Instrument RS-232 Board Version 1.32 English/Japanese/Chinese CASK 96450-02 800 19025 E Page 1 of 1 To download the firmware and supporting documentation, go to www.geinstruments.com. For firmware, click on Support, then Software/Firmware Upgrades. Look for the 900 Series and click on the appropriate version. After you click on the appropriate version you will be asked to complete a form. Or you may enter the Password that is on your analyzer’s Quick Start Guide. If you do not know the Password, complete the form and then Technical Support Group will send you the password for access to the download. The download includes two instruction files. One file will provide directions for arranging the files on a USB. The other file provides directions on how to perform the actual upgrade of the analyzer. Software Kits – The DataPro kits have not changed. Firmware versions listed above will work with software versions listed. User Interface Language Software Version Kit Number English/Japanese/Chinese English/Japanese/Chinese 900 DataPro 1.50 900 DataPro 1.40 CASK 96205-03 CASK 96205-02 All DataPro Versions 1.20 or greater will work with all analyzer firmware 1.20 or greater. Therefore, there is no need to change DataPro if its version is within this guideline. However to have the full features offered in DataPro you must have the current firmware versions. Directions in the installation instructions explain how to download the Operation and Maintenance Manuals and Volume I of the Validation Support Package. All documents are written in English. Documentation and other Options Part Number or Document Number Description Optional DataGuard for DataPro Activation CASK 96700 Activates DataGuard in DataPro software. Optional Instrument DataGuard Activation CASK 96300 Activates DataGuard for the 900 instruments. Optional DataPro Activation CASK 90400-01 Optional Turbo Activation CASK 96800 900 Firmware Upgrade Kit Version 1.32 CASK 96450-02 900 Instrument Operation and Maintenance Manual English CDLM 90688-03 900 DataPro Operation and Maintenance Manual English CDLM 90588-02 Validation Support Package Volume I English CDVL 90011-02 Option, Firmware Upgrade or Documentation Title 800 19025 E Page 2 of 2 Activates DataPro capability on an existing instrument when ordering a standalone Autosampler. Activates the Turbo Option. NOTE: instruments MUST be upgraded to Firmware Version 1.32 prior to activation. Firmware for RS-232 System Boards Version 1.32 Firmware. Kit includes USB, upgrade instructions. The instructions will provide directions for the download of documents from www.geinstruments.com. Guide to operation and maintenance activities for the entire series of 900 TOC analyzers, Portable, Laboratory and On-Line. Document is written in English. Electronic copy may be downloaded from the website. A hardcopy may be purchased using this part number. Guide to operation and maintenance activities for the 900 DataPro Software Version 1.50. Document is written in English. Electronic copy may be downloaded from the website. A hardcopy may be purchased using this part number. Volume I IQ/OQ Guidelines written in English. Firmware version 1.30. Electronic may be downloaded from the website or hard copy may be purchased. Validation Support Package Volume I and Volume II English CDVL 90400-01 Volume I and Volume II IQ/OQ/PQ Guidelines and Firmware History written in English. This document bundle is to support Firmware Version 1.32. These documents are delivered as hard copy or can be downloaded from the web site. NOTE: Any features active in your analyzer prior to the upgrade will remain if you have followed the instructions in the upgrade kit. For manuals, click on Library, then Manuals. The same password used for the firmware upgrade may be required to allow you to download any of the Manuals. YES Contact GE Analytical Instruments Technical Support at: APPROVED FOR: ATTACHMENTS: NO IDENTIFICATION: INTERNET (ALL) USA 1 800 255 6964 PARTNERS (AND INTERNAL) Europe 0161 864 6801 INTERNAL (ALL) Worldwide 303 444 2009 APPROVED FOR RELEASE BY: 800 19025 E DATE: 03/08/11 Page 3 of 3