Freedom™ React™ Interactive Media Player

Transcript

Freedom™ ReAct™ Interactive Media Player PRODUCT MANUAL MTI P/N 063-1011-02 Rev C Release Date: January 2013 Player Firmware: V3.0.27 ©2013 MTI. All Rights Reserved. 1050 NW 229th Avenue, Hillsboro, Oregon 97124 T: 800.426.6844 F: 503.648.7500 www.mti-interactive.com Freedom ReAct CONTENTS 1.0 Overview.................................................................................................. 3 1.1 System Components & Features.......................................................... 3 1.2 Media Player Details...........................................................................4 1.3 About the Memory Card......................................................................5 2.0 Installation & Connections......................................................................... 6 2.1 General Guidelines.............................................................................6 2.2 Installing or Replacing the Memory Card...............................................6 2.3 Connecting the Components................................................................6 3.0 Operation & Setup.................................................................................... 9 3.1 Playing Media Content....................................................................... 9 3.2 Error Messages.................................................................................. 9 3.3 Using the Remote Control or USB Keyboard....................................... 10 3.4 Configuring the Player Using the Setup Menu.................................... 10 3.5 Updating the Firmware.................................................................... 15 4.0 Content Management.............................................................................. 16 4.1 Configuring Media Content & Triggers................................................ 16 4.2 Updating Media Content & Playlists.................................................. 18 4.3 Downloading Log Files..................................................................... 20 5.0 Troubleshooting.......................................................................................21 6.0 Accessories............................................................................................ 23 7.0 Limited Warranty.................................................................................... 24 Appendix A................................................................................................... 25 Playlist Elements & Attributes..........................................................................25 Example mti_config.xml File.............................................................................29 For more information, please contact MTI at 800-426-6844 or e-mail customer service at [email protected]. 2 Freedom ReAct 1.0 OVERVIEW Welcome to Freedom™ ReAct™ — MTI’s next-generation interactive media player. This small, solid-state player provides customers with a powerful shopping experience by displaying rich media content (e.g., video or computer animation) on a TV or video monitor. This player operates by using a removable, flash memory card (SDHC) that holds media content (individual media files). The card also contains a configuration file that controls the playback behavior. This configuration file can be easily edited to develop a variety of custom applications. The ReAct player is extremely versatile. It can be used as a stand-alone player to simply play media content on a monitor, or it can be used with triggers to create an interactive shopping experience. These triggers might be touch points created for a touch-screen monitor, push-buttons mounted next to the store merchandise, display posts that are part of an MTI Freedom™ display, or a combination of these. When used as part of an interactive display, the system is typically configured to play a video ‘attract loop’ that catches the shopper’s attention when the display is not in use. When a shopper decides to demo a product (by pressing a button or lifting a Freedom post), this action triggers the player to switch and play the specific media content assigned to that product. —— Multiple playback options Supports playback of the most popular video & audio formats (see page 4) —— Multiple trigger options System can be configured to trigger specific media content in the playlist using a variety of devices, including - certified touch-screen monitors (see page 23 for list of compatible monitors) - push buttons 1.1 System Components & Features - MTI Freedom U2 or LP3 posts - motion-detection sensors Standard Components (supplied with 023-0123-02) ReAct media player ReAct Player Features —— Full HD Supports high resolution media files up to 1920x1080 —— 3D video with auto mode detection Supports 3D files in Side-by-Side (half) format with HDMI metadata to enable automatic mode switching on the 3D-TV —— Displays web page content Supports interactive web page content (html files) stored locally or via Internet connection Power adapter & line cord 023-0123-02 —— SmartSound™ features Mute and volume control features designed specifically for retail signage applications Accessories (sold separately) —— Digital & analog output options Supports HDMI, component & composite video Remote control 023-0124-00 HDMI cable 422-0200-00 HDMI-to-DVI adapter cable 422-0219-00 SDHC Class 6 memory card DIN9-to-6RCA adapter cable 422-0221-00 3.5mm audio adapter 406-0594-00 DIN9-to-3.5mm stereo adapter 422-0220-00 Component video cable 420-0195-00 036-0017-00 For a complete list of all accessories, please see the table on page 23. Stereo audio cable 420-0026-00 —— Remote management of Internetconnected ReAct players Apply new content and playlists, and monitor player status from a remote location. See the ReAct Digital Signage Media System Manual for details. —— Enhanced touch-screen functionality Create touch‐screen interactive experiences using standard video or image files. Touch points defined in the ReAct playlist are overlaid onto any content type, eliminating the need to author custom interactive content. —— Control external devices via RS232 For example, temporarily switch the ReAct monitor to a live camera output by controlling an HDMI switching device. —— Manage manual content updates to multiple players from a single USB flash drive 3 Freedom ReAct 1.2 Media Player Details Front Panel IR signal receiver For use with optional remote control Memory card cover (on bottom) Message LED Rear Panel Power input (12VDC) RS-232 port Use to interface with Freedom U2 or LP3 systems using Universal Interface Module (UIM) accessory LAN 10/1000 Base-T for connecting to the Internet, allowing you to manage content remotely, view web page content, and synchronize date & time (optional) GPIO port Use to connect up to four, external momentary contact closure triggers HDMI Analog audio/video out S/PDIF audio out Video Outputs HDMI, Analog Component, Composite Supports auto-detection of monitor resolution (HDMI port) Supports 24Hz, 50Hz, 60Hz frame rates Manual TV resolution settings up through 1080p Audio Output Digital 5.1 (HDMI, S/PDIF), Analog L&R 3D Format Supported Side-by-Side (Half) 720p, 1080i, 1080p Encoders Supported MPEG-2 MPEG4 Part2 Part 10 (H.264) WMV9 (VC-1) MP@HL, 45Mbps max ASP@L5, 8Mbps max MP@L4, HP@L4, 45Mbps max AP@L3, 45bps max USB connectors Use to connect a wireless network adapter* (optional), USB keyboard (optional), touch-screen interface (optional), or to upload new content & firmware or download log files using a USB flash drive *See page 23 for information on compatible wireless adapters Still Image Formats Supported BMP, JPG, PNG, TIF Video Container Formats Supported AVI, MOV, MP4, MPG, TS, VOB, WMV Control I/O Contact closure (x4) Normally Open (NO) or Normally Closed (NC) configurable RS-232 Interface to Freedom U2 or LP3 via available UIM accessory USB 2.0 Content & firmware uploads Usage data downloads 5V, 0.5A power output Internal Solid State Storage SDHC Card Class 6, speed for HD files Supports up to 32GB capacity Format as FAT32 4 Freedom ReAct 1.3 About the Memory Card The player uses a Secure Digital High Capacity (SDHC) memory card to hold the media files and playlist information. This card has two folders: mti_data and mti_log. The mti_data folder holds all the individual media files and an mti_config.xml file. This configuration file controls the attract loop, playlists, and all the trigger behaviors (see Appendix A for example file). Note: To support bit rates required for high definition files, Class 6 or higher SDHC cards should be used with the ReAct player. Class 6 cards support read/write speeds up to 48 Mbits/sec. Configuration file Use to specify attract loop, playlists, & trigger behaviors Media files Media content that plays during the attract loop and specific trigger events 5 Freedom ReAct 2.0 INSTALLATION & CONNECTIONS 2.1 General Guidelines —— —— —— —— —— Place media player in a secure location to avoid tampering. Do not place player in a tightly enclosed space to prevent excessive temperatures inside player. Do not mount player upside down. It is designed to dissipate heat through the top metal cover. Do not mount other heat-generating devices near player. Do not remove player housing as it could result in electric shock and/or damage to player. In addition, inadvertent static discharges to certain components may corrupt the player firmware leaving it in an inoperable state. —— If installing push-buttons as the trigger device, mount buttons in pre-drilled cabinet holes before connecting components. 2.2 Installing or Replacing the Memory Card Important! Always unplug the power adapter before inserting or removing the memory card. 1 Remove access cover from bottom of player (requires small Phillips screwdriver). 2 Insert card containing media content into card slot as shown; then re-secure cover. 2.3 Connecting the Components 1 Connect player to monitor (or other AV components) using the connection diagrams below. HDMI provides the highest quality video and audio in a single cable. This connection should be used whenever possible. Digital monitor with HDMI port Analog monitor with component or composite video & stereo audio Connect HDMI cable between player & monitor. Cable provides both audio & video signals to monitor. Plug DIN9 cable into AV port on player; then use the desired video and/or audio cables to connect to monitor inputs as shown below. Monitor input Component video Composite video Stereo audio DIN9 connector color Red, Green & Blue Yellow White & Red 422-0221-00 DIN9-to-6RCA cable 422-0200-00 HDMI cable Alternative audio connections Touch-screen monitor with DVI port & 3.5mm audio • For home theater systems, connect a digital audio cable to the S/PDIF port on the player. • Connect an HDMI-to-DVI cable & USB cable between player & touch-screen monitor. • For computer speakers, plug a DIN9-to-3.5mm adapter into the AV port on the player; then plug the speaker cable into the adapter. • Use alternative audio connection (see examples to right). AV port on player * See list of compatible touchscreen monitors on page 23. 422-0220-00 DIN9-to-3.5mm adapter 023-0123-01 3.5mm speaker jack 6 Freedom ReAct 2 Turn on the monitor and use the monitor’s controls to select the correct video input (e.g., HDMI). 3 Optional Internet connection - Use one of the options below if you want to connect the player to the Internet. —— LAN Connection - Plug an Ethernet cable from your network into the player’s LAN port. —— Wireless Connection - Plug a wireless network adapter into one of the player’s USB ports (see page 23 for compatible adapters). 4 To connect push-button triggers (or similar devices), connect trigger wires to a 5-position screw terminal connector (common wire to GND). Plug connector into the player’s GPIO port. Triggers can be wired as normally open (NO) or normally closed (NC). Switching behavior is controlled by the mti_config.xml file on the memory card. 5 To interface with a Freedom U2 or LP3 system, connect a serial cable to the RS-232 port on the UIM. Connect the other end of this cable to the RS-232 port on the player (see connection diagram on next page). 6 Plug provided 12VDC power adapter into the player; then connect the adapter to a suitable AC power source. 7 If you connected the player to a network, you must configure the player’s network settings using the player’s Setup mode (see pages 12-13). The default factory setting is DHCP. 8 If you are using a touch-screen, you must calibrate the monitor using the player’s Setup Menu (see page 14). 2.4 Power-up Sequence The player does not have a dedicated on/off power button. The player automatically turns on and boots when power is supplied. The boot sequence includes the following elements: —— —— —— —— Approximately 10 seconds after power is applied, the MTI logo appears on the monitor. Approximately 30 seconds after power is applied, an“MTI” label appears on the front panel of the player. Approximately 45 seconds after power is applied, the video output from the player turns off briefly. This is normal. Approximately 60 seconds after power is applied, the attract loop begins to play. Note: This firmware version boots the system in 1280x720p/ 60Hz mode. If using a monitor that does not support this resolution or frame rate, the MTI logo may not be displayed. After the boot sequence, the player reverts to the current video output setting. When shipped from the factory, the video output is set to Auto (see page 12 for details). If valid content does not exist on the memory card, the player automatically displays the Setup Menu (see page 9 for details). If no image is displayed on the monitor, the player may be set for a video output format that the monitor cannot display. The player’s video output setting may be changed using the front panel display as follows: 1 Enter 68473887 on the optional remote or attached USB keyboard to access the Setup Menu. The front panel on the player displays “Setup Mode.” 2 If the down-arrow key, then the OK or Enter keys are the first keys pressed after entering setup, the front panel indicates the current output format (e.g., “Auto” or “1080p”, etc.). 3 Use the up or down buttons to select a resolution the monitor can display. If you are unsure what the monitor is capable of, select Auto. If connected via HDMI or DVI, ReAct will automatically set its output to match the native resolution of the monitor. If connected via YPbPr, ReAct will set its output to 480/576 which should display on the monitor. 4 Press OK or Enter to change the output resolution. The Setup Menu should now appear on the monitor along with a Confirmation message. Press the left-arrow key to highlight “Save,” then press OK or Enter. If the monitor is not capable of displaying the new resolution, the player will automatically revert back to the previous output setting. When this happens, the front panel will once again display “Setup Mode.” Simply pressing OK or Enter (do not press the down-arrow from this state) will once again display the current output setting on the front panel. 7 Freedom ReAct Connection Diagram for Interfacing the ReAct Player with Freedom U2 or LP3 023-0123-01 (2ft) (3ft) (optional) 8 Freedom ReAct 3.0 OPERATION & SETUP 3.1 Playing Media Content The player does not have a dedicated on/off power button. Once power is supplied, the player performs the system boot process (approximately 60 seconds) and then plays the first media file in the attract loop playlist. The player continues to play the attract loop content until a trigger event occurs (e.g., customer pushes a button or lifts a Freedom post). When a trigger event occurs, the player switches and plays the media files in the playlist assigned to that trigger. These files play only once; the system then returns to playing files in the attract loop. 3.2 Error Messages If the player encounters problems with the playlist or media content during bootup, it will begin searching for a connected USB device with updated content. During this process, a blue window with the word ‘Preparing’ is displayed on screen, along with an error message that helps pinpoint the problem (see examples below). Problems are typically caused by one of the following conditions usually after writing to the SD Card directly from a PC: —— —— —— —— Memory card is missing or not properly seated. Memory card does not contain the mti_data folder with content and the mti_config.xml file. Media files specified in the mti_config.xml file are missing. There are syntax errors in the mti_config.xml file. Note: The error message only appears briefly on the screen. If you want to view the error message again, simply press the Setup button on the optional remote, or the Home key if you have an attached USB keyboard. Example Error Message Probable Cause Cannot open /tmp/media/sd/mmcblk0p1/mti_data/ mti_config.xml Memory card is not installed or not properly seated mti_data folder is missing on the SD card mti_config.xml file is missing on the SD card Missing filename.mov, Invalid content in attract loop A file listed in the mti_config.xml file is missing. In this case it is a file listed in the Attract Loop section. Cannot parse xml: tag mismatch ln4 col72 A syntax error has been detected in the mti_config.xml file. In this case it is a tag mismatch. The line and column number indicates where the xml parser failed. The actual error could be earlier in the file. Attract Loop missing Check for proper spelling of the tags and attributes in the mti_config.xml file. In this case, the “AttractLoop” tag may be mis-spelled. Also check the beginning and end tags. For all of these errors, check the SD card contents on a PC and correct the error. Or, reload the player content from a known good USB Flash drive. See pages 16-19 for details. 9 Freedom ReAct 3.3 Using the Remote Control or USB Keyboard A remote control is not required for normal operation of the player. It is an optional accessory that can control several basic player functions (e.g., mute and volume) and can also be used to configure the player and monitor. If you do not have a remote, you can also configure the player by plugging a USB keyboard into one of the USB slots or by using touch points if connected to a compatible touch screen. Basic remote control and keyboard functions are detailed below. Example only - actual remote may vary in color and layout. Remote buttons not called out have no function on the ReAct player. Mute Temporarily mutes current media file playing. Mute can also be controlled via GPI0 push button. Volume Temporarily controls playback volume of current media playing. Volume can also be controlled via GPI0 push buttons. Setup button Exits Setup mode. Use Home key if using USB keyboard. Text button Use in Setup mode to close the on-screen keyboard Navigation buttons Use in Setup mode. Use arrow keys and Enter key if using a USB keyboard. Number/letter buttons 3.4 Configuring the Player Using the Setup Menu Overview In most cases, the factory default settings are sufficient for basic operation and there is no need to configure the player. You may, however, need to configure the player using the Setup Menu under the following conditions: —— Player is connected to the monitor using the AV port. This is an analog interface that does not exchange resolution information between the player and monitor. The player’s video output must be set to a specific resolution. —— You want to use a different audio output format (e.g., PCM 5.1). —— Player is connected to a wireless network. You must configure the player’s wireless settings. —— Player is connected to a touch screen. 10 Freedom ReAct Accessing & Navigating the Setup Menu You can access the Setup Menu and configure the player using the optional remote control, by attaching a USB keyboard, or by using a touch screen. Refer to the details below for instructions on how to use each of these devices. Note: If the player is not on, plug in the power supply and wait approximately 60 seconds until the boot sequence is complete. Using the remote control • Enter 68473887 using the remote (spells “MTISETUP”) to access the Setup Menu. • Use the arrow buttons to navigate between the tabs and the menu choices. Using a USB keyboard • Enter 68473887 using the keyboard to access the Setup Menu. • Use the arrow keys on the keyboard to navigate between the tabs and the menu choices. • Press the Select/OK button to see choices and make selections. • When a drop-down box is highlighted, press the Enter key to see choices and make selections. • An on-screen keyboard appears if you select a menu item that requires either a text or numerical entry. Use the arrow buttons on the remote to navigate and select keys on the onscreen keyboard. • When a text entry box is highlighted, press any letter or number key to begin. The Backspace and Delete keys are used to delete text. When finished, press the up or down arrow to navigate away from the text box. • Select the backspace key on the keyboard to delete existing entries. • Security keys are case sensitive, so be sure to use the right case when entering the keys. • Press the Text button on the remote to close the on-screen keyboard. • Once you have finished with all entries, select the Exit button at the bottom of the screen or click the Setup button on the remote to exit the Setup Menu. Navigate between tabs to access the details in each section Note: An on-screen keyboard appears if you press the Enter key while on a text entry box. Use the arrow keys on the USB keyboard to navigate the on-screen keyboard, and press Enter on the USB keyboard to enter the character. Navigate to Enter on the on-screen keyboard to exit. • WiFi security keys are case sensitive, please be sure to use the right case when entering the keys. • Once you have finished with all entries, select the Exit button at the bottom of the screen or press the Home key on the USB keyboard to exit the Setup Menu. Using a touch screen Note: The touch screen must be calibrated when it is initially connected. This requires entering the Setup Menu via the remote control or USB keyboard. • Tap twice in the upper left corner of the touch screen to access the onscreen keyboard. • Use the on-screen keyboard to type “mtisetup” and access the Setup Menu. • Use touch points on the screen to navigate between the menu items. • An on-screen keyboard appears if you select a menu item that requires either a text or numerical entry. • Press the backspace key on the on-screen keyboard to delete existing entries. • Security keys are case sensitive, so be sure to use the right case when entering the keys. • Touch anywhere outside the keyboard to exit the on-screen keyboard. • Once you have finished with all entries, press the Exit button at the bottom of the screen to exit the Setup Menu. Player model Firmware version Current date & time Machine (MAC) address 11 Freedom ReAct Configuring Audio & Video Settings Select the AV tab on the Setup Menu to change the video and audio settings as described below: Video Output: Choices are Auto, 1080p, 1080i, 720p, 480p, or 480i. These output choices are based on common TV resolutions, not typical PC resolutions. If you are using a PC monitor, or a TV with an HDMI or DVI cable connection, select Auto as your desired output. The player will automatically detect and display the correct resolution for your monitor. Format: Choices are NTSC, PAL or 24p. NTSC selects the US composite video standard, and 60Hz frame rate for YPbPr and HDMI outputs. PAL selects the European composite video standard, and 50Hz frame rate for YPbPr and HDMI outputs. The 24p setting may be selected when playing 24Hz video content to avoid 3:2 pull-down artifacts. Note that not all TVs or monitors support 24Hz. Aspect Ratio: Choices are 16:9 or 4:3. Audio Output: Choices are PCM 2.0 (for stereo-decoded output), PCM 5.1 (for 5.1 surround sound decoded output), or Pass-through (for non-decoded digital output). Only applies to output through HDMI and SPDIF connections. Select based on the type of speaker system that you are using (e.g., select 5.1 only if connected to home theater system via HDMI). If the content file has a multi-channel (5.1) audio track: • 2.0 decodes and down-mixes the audio to stereo L&R. • 5.1 decodes the multi-channel audio. The full bandwidth 5.1 channels of audio is carried on the HDMI output. Only the front left and right audio channels are passed to the analog L&R outputs (no down-mixing). • Pass-through does not decode the audio. The encoded audio is carried on the SPDIF and HDMI outputs for the connected audio device to decode. SPDIF HDMI DIN9 red,white PCM 2.0 (see note below) Settings/Output 2.0 2.0 2.0 PCM 5.1 N/A 5.1 Front left & right only Pass-through Pass-through N/A Pass-through Note: When connecting the player to a non-5.1 channel device, such as a TV, select PCM 2.0 in order to hear audio on the device. The player will downmix 5.1 content to 2.0 (stereo L&R). Only use Pass-through mode when the connected audio device, such as a Home Theater receiver, can properly decode the audio format of the content files. * If the video file has AAC encoded audio, the audio is decoded and downmixed to 2.0 (stereo L&R). Other audio encodings such as AC-3, DTS, or WMA are not decoded and no audio appears on this port. Configuring Network Settings Select the Network tab to configure the settings as described below. This is only required if the player is connected to your network. Note: It may take a few minutes for an internet connection to establish once the player indicates it has received proper IP addresses. LAN If you connected the player using an Ethernet cable, configure the network settings using the LAN Settings sub-menu. Address Type: Choices are Dynamic (default) or Static. If Dynamic is selected, player obtains IP automatically if the network router is DHCP enabled. If Static is selected, you must set the following IP parameters manually using addresses provided by your IT administrator. The player must be rebooted after the static addresses are entered. IP Address: (e.g., 192.168.000.002) Net Mask: (e.g., 255.255.255.0) DNS: Enter network DNS IP address. Gateway: Enter IP of router or other directly connected device (e.g., 192.168.000.001). 12 Freedom ReAct WiFi (Wireless Connection) If you are using a compatible wireless network adapter (see page 23), the player automatically detects the adapter and displays a Wifi sub-menu. Use this sub-menu to configure the following wireless network settings with information provided by your IT department: Scan: Press to search for available wireless networks. When complete, the Scan button becomes a drop-down box. Use it to select the desired network. SSID: This will automatically populate when the desired network is selected from the drop-down box. Authentication: This will also populate automatically. Secret Key: Enter the security key for the selected network. Address Type: Choices are Dynamic (default) or Static. If Dynamic is selected, player obtains IP automatically. If Static is selected, you must set up the IP parameters listed below manually. The player must be rebooted after the static addresses are entered. IP Address: Enter IP address (e.g., 192.168.000.002). Net Mask: Enter 255.255.255.000 or other correct mask. DNS: Enter network DNS IP address. Gateway: Enter IP of router or other directly connected device (e.g., 192.168.000.001). Connect: If dynamic addressing is selected, first clear any existing addresses by briefly unplugging the WiFi adapter and waiting until the Wifi menu disappears. When it is plugged back in, the SSID and Secret Key are remembered. Press Connect when the Wifi menu re-appears. It may take a minute or so for the new IP addresses to populate after pressing Connect. Note: If the WiFi connection does not establish, it may be necessary to reboot the player. 13 Freedom ReAct Performing Action Tasks The Action tab provides access to the following tasks: Sync Config/Media/Log: Use to update media content and the configuration file (see page 18). Touch Screen Calibration: Select this option and perform the following steps to calibrate the touch screen: 1. When the ‘Touch Screen Calibration’ menu item is selected, a screen appears with a marker in the upper left corner. Marker 2. Place finger on marker for 2 seconds, then remove. The marker moves to the bottom left corner of the screen. 3. Place finger on marker for 2 seconds, then remove. The marker moves to the bottom right corner of the screen. 4. Place finger on marker for 2 seconds, then remove. The marker moves to the upper right corner of the screen. 5. Place finger on marker for 2 seconds, then remove. The marker moves to the center of the screen. 6. Place finger on marker for 2 seconds, then remove. The screen is now calibrated. Touch screen anywhere to exit. Audio Codec Update: Use to update the WMA (Windows Media Audio) codec. This is only needed for serial numbers lower than M504-110112-xxxxxxxxxxxx. Requires an Internet connection. Restore Factory Default: Use to restore all settings to the factory defaults. The player automatically reboots when this item is selected. The following settings are reset when restoring to the factory default: Video Output Format Aspect Ratio Audio Output Other Settings Network Settings AV Settings Auto NTSC 16:9 PCM 2.0 Lan Address Type IP Address Net Mask DNS Gateway Dynamic 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 Language English Local Mode True Terminal ID (will be blank) GMT Zone -0800 Sync Network Date Time Yes Date = last value if not connect to Internet Time = last value if not connect to Internet Firmware Upgrade: Use to update the firmware (see next page). Diagnostic: Do not select as this is for production-line testing use only. If you select this option, you must recycle the power to exit the diagnostic routine. Burnin Test: Do not select as this is for production-line testing use only. If you select this option, you must recycle the power to exit this test. 14 Freedom ReAct Configuring Region Settings Use the Region tab to configure the following settings: GMT Zone: This sets the time zone relative to Greenwich Mean Time. Default is -0800 (Pacific Standard Time). Enter your local time zone in relation to GMT. If Sync Network Date Time is set to Yes, the player time will be set according to the GMT Zone entered. (Note: Automatic switching to Daylight Savings Time is not supported.) Sync Network Date Time: If you set to Yes, then the system automatically gets the date and time from the network (if connected). If set to No, then you must manually enter the date and time. Date: Use on-screen keyboard to enter date in the format yyyy/mm/dd (e.g., 2011/07/05). Time: Use on-screen keyboard to enter the current time in the format hh:mm:ss AM or PM (e.g., 10:33:46 AM) 3.5 Updating the Firmware Warning! Do not remove power while the firmware is updating. Doing so can leave the player in an unusable state, requiring it be returned to MTI for repair. If you have a player with older firmware, you can update the player’s firmware using a USB flash drive. Please contact MTI for the latest firmware file and then update the player using the steps below: 1 Using a PC, make a copy of the new firmware and name it fw.bin. Copy this file to the root directory of the USB flash drive. New firmware file 2 Plug the USB flash drive into the player. 3 Access the Setup Menu (see page 11) and select the Action tab. 4 Select Firmware Upgrade. Note: If the dialog box says ‘Firmware Not Found’ select ‘Close’, wait a few seconds, then select Firmware Upgrade again. It takes a few seconds for the player to confirm a valid fw.bin file. 5 When the ‘Firmware Found’ dialog box appears, it displays the version currently loaded in the player as well as the version on the USB drive. Make sure you are upgrading to the desired version, then select Flash. 6 The player automatically updates the firmware. 7 The player automatically reboots when done. 8 Remove USB flash drive when finished. 15 Freedom ReAct 4.0 CONTENT MANAGEMENT 4.1 Configuring Media Content & Triggers Configuration Overview The player’s behavior is controlled by the mti_config.xml file on the memory card. This file contains sets of elements and attributes that specifies the attract loop, playlists, and trigger behaviors. An example config.xml file is included in Appendix A. This appendix also details the specific elements and attributes that are used to create the configuration file. A small excerpt from this configuration file is shown below: MTI-Macworld.mov 3D_Logo.png Tag MTI-Bold_Loop_v5.mov Element MTI-Curve_Loop_v5.mov MTI-Pearl_Loop_v5.mov Child Element pair) Content file name MTI-CoralReef.wmv MTI-FIFA3D.mov Notes: —— A usefulaudioctrl="volume_down" freeware program called ConTEXT (www.contexteditor.org) supports syntax color coding of xml files. —— web server if player is connected to the Internet). —— Media files identified in this configuration file must be in the mti_data folder. If a file is missing, the system displays an error message http://www.mti-interactive.com/Products/Intuition and enters Setup Mode. —— System requires the tag at the beginning, a DefaultVolume value, and the tag at the end. MTI-Movie_Trailer_Menu.png MTI-Cars2a.mp4 MTI-GreenLantern.mp4 16 Freedom ReAct Trigger Overview ReAct currently supports three types of trigger inputs: —— GPIO - momentary contact closure connections (e.g., push buttons or motion-detection sensors). You can attach up to four GPIO devices to the player’s GPIO port and each device can trigger a specific playlist. Attributes in the config.xml file determine whether a position is normally open or normally closed, and whether another GPIO trigger may interrupt the current playback. —— Display posts or buttons that are part of a Freedom U2 or LP3 merchandising system. Up to 68 Freedom positions are supported. Positions 65-68 are special positions that connect to the positions A through D jacks on the UIM. These four special positions can be used to control illuminating buttons (illumination is controlled through the rs232Out attribute in the config. xml file). —— Touch points on a compatible touch screen. You can create as many touch points as you want over any media content displayed on the screen. Each content file has its own unique set of touch point triggers and you can create as many triggers as you like for each file. Creating Touch Points You can add touch points over any media file by adding touch point elements () to the config.xml file. Each touch point is defined by a set of four values (w,h,x,y) indicating its size and position on the screen as measured in pixels. The position is measured from the top left corner of the screen and is always defined relative to a 1280x720 canvas. For example, on a 26” 1280x720 monitor, a touch point 2” wide by 1” high in the center of the screen would be defined as follows: w=”113” h=”56” x=”584” y=”332” y x h w Once you have defined the size and location of the touch point in the config file, there are other attributes that you can add to give the touch point the look that you want. For example, you can specify the color (r,g,b values) and the transparency level to create basic colored buttons. You can also assign an image file to your touch point, which is useful for creating special on-screen buttons. If you assign an image file, the player places and scales the image inside your defined rectangle. You can then also set the transparency of the image file using the transparency attribute (transparent_level=) and set the transparency of the image background using the alpha attribute (a=). Refer to the Appendix for additional details regarding these attributes. Using RS-232 Capabilities The player has the ability to output any character string that you specify out the RS-232 port when content is triggered. This is accomplished using the RS232 attribute (rs232Out=) in the config.xml file. This can be useful for triggering or controlling external devices. For example, you can use this to control LEDs on buttons connected to positions A through D on the UIM. A typical installation would be to have the LED light when the button is pressed and the content plays, then turn off when the content finishes and player goes back to the attract loop. Likewise, the rs232Out attribute is needed to control the light rings built into the Freedom U2 display posts. In this application, when a U2 position becomes active, the config.xml file directs the player to send the appropriate code to the UIM, instructing the light ring on that position to change to its active color. Examples: —— Freedom U2 positions are represented by single letters. Upper case A thru Z represent positions 1 thru 26, and lower case a thru z represent positions 27 thru 52. —— To change U2 position 1 light ring to the active state, enter rs232Out=”#A” in the element. —— To activate multiple U2 light rings, enter rs232Out=”@ABCD”. Enter multiple letters after the @ corresponding to the positions to activate. —— Buttons attached to the UIM are represented by the numbers 1 thru 4. —— To light the first button, enter rs232Out=”#1”. To light multiple buttons, enter rs232Out=”@1234”. —— To reset all U2 light rings to their idle state and turn all button lights off, enter rs232Out=”#0”. This is usually entered into the first element of the attract loop to reset all U2 lights. 17 Freedom ReAct 4.2 Updating Media Content & Playlists There are two methods you can use to update the player’s media content and configuration file. You can do it remotely through an Internet connection (i.e., remote content management) or locally using a USB flash drive. Updating via USB Flash Drive You can update a single player or multiple players using a single USB flash drive. If you are updating multiple players, one or more ‘target’ folders may be created on the USB flash drive to help simplify the process (see next page for example folder structure): —— MAC Folders: Create an individual folder for each player using the last six digits of the player’s MAC address as the folder name. Place the updated content and the config_xml file specific to each player in its MAC/mti_data folder. —— Terminal ID (TID) Folders: If all players are assigned a Terminal ID using the same format (see page 13), you can create folders named with full or partial TIDs to direct the content to specific players or groups of players. For example, if players are all named with a unique number (e.g., mti01, mti02, etc.), you can create a single folder path named mti#/mti_data to direct content in that folder to all players (the ‘#’ at the end of a folder name is wildcard for any character). If you create a folder mti$1, then it directs content only to players mti01, mti11, mti21, etc. In this case, the ‘$’ is used as a wildcard for any single character in the TID. —— Default Folder: If the player’s MAC address or Terminal ID does not match any of the above folders, the player will look for a mti_data folder in the root of the USB flash drive as a default. —— Common Content Folder: This is an optional folder, containing content that is common to the playlists in multiple MAC, TID, or default folders. Common content is placed in the common/mti_data folder. This avoids needing to duplicate media files in multiple folders on the USB flash drive. Once you have created your desired folders and copied the new content into these folders, use the following steps to update the player(s): 1 Create and name a sync.xml file with the following attributes: If you set to true, only media files specified in the new mti_config.xml file are copied from the flash drive to the memory card. If you set to false, all media files in both the target/mti_data folder and the common/mti_data folder are copied to the player, even if they are not specified in the mti_config.xml file. If you set to true, it copies all the new media content and does not delete any existing (old) files. If you set to false, it copies all the new media content and any old media files not listed in the mti_config.xml file are deleted. 2 Copy this sync file into each of the mti_data folders. Note that each mti_data folder may contain a different sync.xml file. Important! It is best to use a dedicated USB flash drive for the updating media content, not the same flash drive used to download log files. 18 Freedom ReAct 3 Plug the flash drive into one of the player’s USB slots. 4 When the ‘Ready’ dialog box appears on the monitor, the USB -> SD button is highlighted. Select to start the update. Note: If the new mti_config.xml file has the same or older date as the existing file on the player, a red warning window appears asking to confirm the content transfer. 5 The player automatically copies the files to the memory card. Note: Before transferring the new content, make sure that all content files called out in the mti_config.xml file are present on the USB flash drive. If any content files are missing it will leave the player with an unusable playlist. When the update is complete, the Close button on the bottom of the screen should be highlighted. Select (or press Enter) to close the window. 6 Remove the flash drive when finished. Example USB Flash drive folder structure 070b50 mti_data ImageA.jpg mti_config.xml sync.xml VideoA.mov VideoB.mov 070c63 mti_data ImageB.jpg ImageC.jpg mti_config.xml sync.xml VideoC.mov common mti_data VideoD.mov VideoE.mov mti$1 mti_data mti_config.xml sync.xml VideoF.mov VideoG.mov mti_data ImageD.jpg mti_config.xml sync.xml VideoH.mov VideoI.mov Player with MAC address 070b50 will only look for content in the 070b50/mti_data and common/mti_data folders as directed by the mti_config.xml and sync.xml files in the 070b50/mti_data folder. Player with MAC address 070c63 will only look for content in the 070c63/mti_data and common/mti_data folders as directed by the mti_config.xml and sync.xml files in the 070c63/mti_data folder. Players with Terminals IDs that match the mti$1 string will only look for content in the mti$1/mti_data and common/mti_data folders as directed by the mti_config.xml and sync.xml files in the mti$1/mti_data folder. All other players will only look for content in the mti_data and common/mti_data folders as directed by the mti_config.xml and sync.xml files in the mti_data folder. 19 Freedom ReAct 4.3 Downloading Log Files The player maintains log files of all activity. You can download these log files using a USB flash drive. 1 Create a folder named mti_log. 2 Create and name a sync.xml file with the following attributes: If you set to true, it copies the files to the flash drive and then deletes the files from the SD card. If you set to false, it does not delete the files from the SD card after copying them to the flash drive. 3 Copy the sync.xml file into the mti_log folder; then copy this folder to a USB flash drive. Important! It is best to use a dedicated USB flash drive for the log files, not the same flash drive used to update the media content. 4 Plug the flash drive into one of the player’s USB slots. 5 When the ‘Ready’ dialog box appears on the monitor, verify that the SD -> USB button is highlighted. Select to copy the files. Note: If this flash drive also contains the mti_data folder, then the USB -> SD button will be highlighted by default. You must use a remote, keyboard or touch screen to select the SD -> USB button before proceeding. 6 The player automatically copies the log files to the flash drive. 7 When copying is complete, the Close button will be highlighted. Select to close the window. 8 Remove the flash drive when finished. Notes: The log files are created as plain text files. with one file containing all user activity for each day. The file names contain both the player serial number and the date: m504_001BF007011B_20101008.log When copying log files from the SDHC card to the USB flash drive, be aware that the current day’s file is not copied. This file may change later if additional user activity occurs. The player does not copy this file in order to avoid duplication of data during future copy operations. 20 Freedom ReAct 5.0 TROUBLESHOOTING All MTI products are designed and manufactured to provide consistent, trouble-free service. If you encounter a problem, refer to the troubleshooting table below. If the problem persists, contact MTI Customer Service at 1.800.426.6844 (toll-free) or 503.648.6500 (international), from 8AM - 5PM Pacific Time, Monday through Friday. Please send faxes to 503.648.7500 or e-mail [email protected]. Problem Probable Cause Solution Error message appears during boot sequence and system enters Setup mode Memory card is not installed Install memory card Media file specified in the mti_config file is not in the mti_data folder Update the memory card content so that all media files are present in the mti_data folder The mti_data folder is not on the memory card Update the memory card content so that it contains the mti_data folder with all media files and the mti_config.xml file Syntax errors in the mti_config.xml file Fix syntax errors and update the memory card to include the new config file An update using the USB flash drive was incomplete because the card was full, leaving an unusable mti_config file Connect a corrected USB flash drive and reboot the player No power Power supply is not connected to player and/or AC power source Connect power supply to player and AC power source 3D content is displayed in a split screen format mti_config file did not identify that media file was 3D content Edit the mti_config file so the media file is tagged as a 3D file (mode3d=”1”) TV is not set to auto-detect 3D input signals Consult your TV manual for instructions on how to enable this mode TV is not capable of displaying 3D content Replace with 3D-capable TV Audio/video cable is not connected correctly Ensure that all cables are connected correctly Player video setting is incorrect for that monitor Use the Setup Menu to select the correct video setting (See page 9 for sample error messages and their probable causes) No picture/screen is not stable See page 7 for instructions on how to change the player settings using the front panel display Remote does not work and/or cannot access the player setup menu. Wrong (or no) media file plays when trigger event occurs Player cannot play media file Player displays “Failed” when trying to transfer content from a USB Flash drive No battery power Replace batteries Something is blocking the IR receiver on the player Remove obstacle blocking the IR receiver System resources have over-flowed, causing the player to not recognize the password. Rebooting the player resets or clears the system resources. Trigger is not wired correctly Ensure that all trigger cables are properly connected The media content and/or trigger information in the mti_config.xml file is incorrect Edit the mti_config.xml file to fix the error; then copy the updated file to the memory card File type is not supported by this system Replace content with correct file type Syntax error in mti_config.xml file Check for proper spelling of element tags and attributes in the mti_config.xml file One or more content files listed in the playlist (mti_config.xml) are missing from the USB Flash drive Correct the mti_config.xml file, or add the missing files to the USB Flash drive 21 Freedom ReAct Problem Probable Cause Solution Cannot open /tmp/media/sd/ mmcblk0p1/mti_data/mti_config.xml Memory card is not installed or not properly seated Install memory card correctly mti_data folder is missing on the SD card Copy the mti_data folder to the SD card mti_config.xml file is missing on the SD card Copy the mti_config.xml file to the SD card Missing filename.mov, Invalid content in attract loop A file listed in the mti_config.xml file is missing. In this case it is a file listed in the Attract Loop section. Locate the missing file and copy it to the SD card Cannot parse xml: tag mismatch ln4 col72 A syntax error has been detected in the mti_config.xml file. In this case it is a tag mismatch. The line and column number indicates where the xml parser failed. The actual error could be earlier in the file. Correct the syntax error(s) in the mti_config.xml file Check for proper spelling of the tags and attributes in the mti_config.xml file. In this case, the “AttractLoop” tag may be mis-spelled. Also check the beginning and end tags. Correct the syntax error(s) in the mti_config.xml file Attract Loop missing Cannot establish connection to a WiFi access point Player has valid network addresses listed in setup menu, but unable to display web pages. Player has valid network addresses listed in setup menu, but unable to establish connection to DSMS. Player has stored addresses from a previous WiFi network Clear the previous network addresses by removing the WiFi adapter. Replug the WiFi adapter to the player and press Connect. WiFi signal is too weak for adapter to establish consistent connection. The player must be moved closer to the WiFi access point. If this is not possible a different adapter may work. Player is not communicating properly on all network ports. Reboot the player to reset all port communications. One or more player System settings not correct. Check System settings in player setup menu. Verify Host Address is correct and UDP Port is 50400. Reboot the player after making changes to Hoast Address or UDP Port. Verify Terminal ID is correct. Player is not communicating properly on all network ports. Reboot the player to reset all port communications. 22 Freedom ReAct 6.0 ACCESSORIES Part Number Item 023-0124-00 IR remote 036-0017-00 SDHC memory card, Class 6, 4GB 140-0446-10 Power/Logic cable, Freedom Alarm Module to UIM, 3ft 140-0853-22 Push button-to-player cable (non-illuminated), 6ft 153-0275-05 Universal Interface Module (UIM), Freedom U2 153-0275-08 Universal Interface Module (UIM), Freedom LP3 406-0594-00 L&R RCA-to-3.5mm adapter 420-0026-00 Stereo audio cable, 3ft 420-0139-00 Composite video cable, 3ft 420-0195-00 Component video (Y, Pb, Pr) cable, 3ft 420-0332-00 SPDIF digital audio cable, 3ft 422-0074-00 RS-232 M-F extender cable 422-0200-00 HDMI Category 2 cable, 3ft 422-0206-01 DB9 Male-to-RJ11 RS232 adapter cable 422-0219-00 HDMI-to-DVI adapter cable, 3ft 422-0220-00 DIN9-to-3.5mm stereo adapter 422-0221-00 DIN9-to-6RCA adapter cable 428-0052-00 Push button, momentary contact 575-1631-00 Mounting bracket (requires 2 or 3 per player) Wireless USB Network Adapter - ReAct supports adapters that use the following Ralink chipsets: Chipset RT3070 RT3370 RT3572 RT5370 Available from various electronics retailers Adapter Examples 150Mbps USB Wireless WiFi 802.11n Adapter with Anternna (www.jacobsparts.com) Mini Wireless WiFi USB Dongle Adapter 150Mbps (www.jacobsparts.com) Linksys WUSB600N v2 Z0net ZEW2547 Compatible Touch Monitors ReAct requires a DVI or HDMI video input on the monitor, and touch control interface via USB. Firmware v2.0.10r1 supports touch monitors from the following companies: Elo TouchSystems www.elotouch.com General Touch www.generaltouch.com 23 Freedom ReAct LIMITED WARRANTY Seller warrants all Products manufactured by Seller to be free from defects in material and workmanship. Seller’s warranty shall begin on the date of shipment to Customer. The length of the warranty is determined by the Product type as set forth below. Base units, display puck assemblies (enclosure and ECB, excluding puck battery), alarm modules (enclosure and ECB), Piezo alarms, secondary sensors, electronic security sensors, quad cables, power/data link cables, IntelliKey Switch Module assemblies, Keyswitch assemblies, Keypad assemblies, puck adapters and custom design brackets/adapters for the Freedom™ Consumer Electronic Handheld (CEhh) Merchandising System (“Freedom™ System”), and NFC electronics boards in the Freedom™ System, all OnSite® switching modules and video/audio switching and distribution modules for the Audition Signal Management System (“Audition System”), multimedia players, format converters, resolution scalers and audio/video cables for the Audition System are warranted for a period of one (1) year. CarbonTetherTM assemblies, both powered and mechanical and SmartTetherTM assemblies are warranted for a period of one (1) year. AirTetherTM assemblies are warranted for a period of six (6) months. Seller provides no warranty hereunder for Power Supplies, and Customer must rely solely upon any warranty provided by the manufacturer of such Power Supplies. Certain manufacturer warranties are on file with Seller and may be made available upon Customer’s request. Seller warrants all batteries to be free from defects in materials and factory workmanship, and warrants any battery that fails to perform as specified within six (6) months after date of shipment. This warranty shall not apply if buyer fails to notify MTI of such defect within ten (10) days after discovery, or if battery has been subjected to misuse, negligence or accident. The following components of the Freedom™ System are considered consumable items and Seller provides no warranty for such items: USB interconnect cables, extension cables, SmartCables, FlexSensors, Membrane Sensors, anti-skid pads, antirotation brackets, VHB adhesive pads, X- and L-brackets, CC- and DC-brackets, cable clamps, zip ties, and installation, retrieval and removal tools. Unused SmartCables and Secondary Sensors that are demonstrated by Customer to have been faulty upon delivery to Customer will be replaced at Seller’s expense; provided, however, Customer shall be responsible for any and all related shipping and handling costs. All other Seller-manufactured Products, not specified above, are warranted for a period of one (1) year. Seller’s warranty expressed herein does not apply to the following: • Cartons, cases, cabinets, displays, or any other unit attached to or otherwise connected to a Seller-manufactured Product. • The labor and other costs associated with the removal and replacement of the warranted Product or any component thereof. • Products used in applications beyond their normal intended use, application, or rated specifications. • Products damaged by accident, abuse, improper voltage, faulty installations, mechanical failure, fire, flood, lightning, civil unrest, or any act of God. • Warranty services rendered by any party other than Seller unless so authorized by Seller. • Replacement parts and equipment that have been discontinued or are otherwise unavailable. • Products from other manufacturers that are integrated by Seller into Customer’s system(s) are not warranted by Seller and are subject only to that warranty, if any, provided by the manufacturer of such Product(s). Subject to the limitations stated herein, and at Seller’s sole discretion, Seller will replace or repair defective Products or components thereof at no charge to Customer so long as Customer’s account with Seller is current and Customer has returned the Product(s) or component thereof pursuant to a properly issued Return Material Authorization. Replacement of any Product or any component thereof by Seller under this warranty provision shall not extend, in any way, the length of the original applicable warranty period otherwise provided for herein. Seller reserves the right to replace a defective Product or component thereof with a refurbished Product or component. Seller’s warranty herein is non-transferable and shall extend only to Customer. 24 Freedom ReAct APPENDIX A Playlist Elements & Attributes 25 Freedom ReAct 26 Freedom ReAct 27 Freedom ReAct 28 Freedom ReAct Example mti_config.xml File MTI-Macworld.mov 3D_Logo.png MTI-Bold_Loop_v5.mov MTI-Curve_Loop_v5.mov MTI-Pearl_Loop_v5.mov MTI-CoralReef.wmv MTI-FIFA3D.mov http://www.mti-interactive.com/Products/Intuition MTI-Movie_Trailer_Menu.png MTI-Cars2a.mp4 MTI-GreenLantern.mp4 MTI-KFP2.mp4 29 Freedom ReAct MTI-Macworld.mov MTI-Movie_Trailer_Menu.png MTI-Macworld.mov MTI-Macworld.mov MTI-Macworld.mov MTItp-UNLIT_BTTN.png MTItp-KFP2_BTTN.png MTItp-CTRL_PNL.png MTItp_SEE_THE_DETAILS.png MTItp-HOME.png MTItp-BACK.png MTItp-GrnLantern.png MTItp-LIT_BTTN.png 30