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G2 Sport Series Manual

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G2 Sport® Series Remote Trainers Congratulations on your purchase! All Tri-Tronics Remote Trainers are proudly made in the USA. Tri-Tronics takes great pride in the design, manufacture, service and safety of all our products. We always want to hear from you, our customer. If you have Internet access, you can visit our web site 24 hours a day at tritronics.com for the latest information available regarding your product and our support services, for training information, or to purchase accessories for your Tri-Tronics Remote Trainer. We can also be reached at [email protected] or by calling toll free at 1-800-456-4343. Thank you for choosing Tri-Tronics. Models Covered: Sport® 50 G2, Sport® 60 G2, Sport® 80C G2, Sport® 80M G2, Sport® 65 BPR G2, Multi Sport®-2 G2, Multi Sport®-3 G2 are registered trademarks of Tri-Tronics, Incorporated. Product Specifications Product specification features may change without notice or obligation since Tri-Tronics is committed to a policy of continuous improvement. Tri-Tronics Patents Certain Tri-Tronics products are covered by one or more of these U.S. patent numbers: 4794402, 4802482, 5054428, 5099797, 5193484, 5471954, D298872, 4947795, 4202293, 4335682, D410206, 6170439B1, D445706S, D446144S, 6549133, D445707S, 6750758, and patents pending. Canada patent numbers: D 105,795 Owner’s Registration Reply Card Please take a moment to complete and return the Owner's Registration Reply Card. When you do, you'll be "on file" at Tri-Tronics. This will help ensure timely, no-questions-asked warranty work should you need it. You may also register on our web site at tritronics.com. First Edition, May, 2005 Published by Tri-Tronics, Inc., Tucson, Arizona Copyright © 2005 Tri-Tronics, Inc. All rights reserved. Printed in the USA. Notes: Model Guide Model Guide Sport 50 G2 6 continuous Red button: Continuous stimulation 6 momentary Black button: Momentary stimulation “N” setting: When the intensity dial is set on “N” transmitter buttons do not function Sport® 65BPR G2 6 continuous Red button: Continuous stimulation 6 momentary Black button: Momentary stimulation Orange button: Turns Beeper on or off (Beeper operation is covered in the Beeper owner’s guide) “N” setting: When the intensity dial is set on “N” transmitter buttons do not function ® Sport® 60 G2 6 continuous Red button: Continuous stimulation 6 momentary Black button: Momentary stimulation Green button: No-stimulation signal tone “N” setting: When the intensity dial is set on “N” transmitter buttons do not function Sport® 80C G2 12 continuous Upper red button: Higher level continuous stimulation Lower red button: Lower level continuous stimulation 6 momentary Black button: Momentary stimulation “T” setting: When the intensity dial is set on “T” each button produces the no-stimulation signal tone instead of stimulation Sport® 80M G2 12 momentary Lower black button: Lower level momentary stimulation Upper black button: Higher level momentary stimulation 6 continuous Red button: Continuous stimulation “T” setting: When the intensity dial is set on “T” each button produces the no-stimulation signal tone instead of stimulation Multi Sport®-2 G2 6 continuous Green button: Continuous stimulation (collar w/ green strap) Orange button: Continuous stimulation (collar w/ orange strap) “T” setting: When the intensity dial is set on “T” each button produces the no-stimulation signal tone instead of stimulation Multi Sport® -3 G2 6 continuous Green button: Continuous stimulation (collar w/ green strap) Orange button: Continuous stimulation (collar w/ orange strap) Yellow button: Continuous stimulation (collar w/ yellow strap) “T” setting: When the intensity dial is set on “T” each button produces the no-stimulation signal tone instead of stimulation The G2 transmitter is waterproof. Transmitter Light A steady glow when transmitting means a full battery. A rapid flash when pressing a button means it’s time to replace the battery and no stimulation is occurring. No light means the battery is dead, missing, or has been installed backwards. Intensity Dial “N” (no-stimulation) or “T” (tone) setting, depending on model. Intensity levels: 1/2, 1, 2, 3, 4, 5 Stimulation Buttons Buttons vary by model. See the section “Model Guide” for the features of your model. Lanyard Loop A comfortable Tri-Tronics logo lanyard is supplied. * Range depends on terrain, weather, vegetation, other radio transmissions in area, and other factors. For best range, hold the transmitter overhead while transmitting and keep your fingers off the antenna. Molded Antenna (Half-Mile Range*) Screw the molded antenna into place before using. Do not operate the Remote Trainer without a transmitter antenna. Our optional Mighty Micro Antenna (1-1/2 inches long) may be used for 2/3rds of normal range. It may be ordered for any Tri-Tronics Remote Trainer. Battery Compartment One 9-volt battery is installed at the factory and should last 6 months or more in normal use. To change the battery, unscrew the single Phillips head screw and lift the battery cover off. Use a Panasonic, Duracell or Eveready standard length (not “ultra”) 9-volt alkaline battery, matching polarity (large contact to large contact, small contact to small contact). Press a transmitter button to check for function. If the transmitter light does not light, check polarity and turn battery around if you have put it in backwards. Be sure the gasket is in place. Replace the battery cover and the Phillips screw. Receiver Light (“Fuel Gauge”) Flashes twice per second every four seconds when the collar is turned on. This light will be: Green when the batteries are full. Amber when the batteries are partly discharged. Red when the batteries need charging very soon. The G2 receiver is waterproof. Rapid red flashing means the batteries are completely dead and the unit will not function. Note that it takes 20 seconds after collar turn-on for the light to register battery level. Collar Strap Retaining Loops (“Belt Loops”) Insert the collar strap through all three belt loops and snug the strap against case. Multi Sport®-2 G2 and Multi Sport®-3 G2: Install the colored strap that matches the colored dot on each receiver. See the section “Fitting the Collar on the Dog” for more information. Battery Pack Access Screws Remove these two screws to remove the battery pack. Position the new pack in place and replace the screws. (Note: The battery pack does not need to be removed for charging.) Very important: Do not remove or tamper with the receiver serial number label that is visible when the battery pack is removed. Doing so will void your warranty. This label is a seal that maintains waterproof integrity of the receiver. NOTE: CHARGE RECEIVER BEFORE FIRST USE. Contact Points Tri-Tronics’ patented insulated contact points ensure consistent stimulation under all conditions. Choose short or long points to match the dog’s coat type. Check contact points regularly for tightness. Use only our plastic wrench to remove or tighten and do not over tighten. Collar Strap Retaining Loop (“Belt Loop”) Collar On/Off Button Press to turn the collar on. Two confirming tones will sound and the collar light will flash periodically while the collar is on. Press to turn the collar off. One long tone will sound and the light will stop flashing. Turn the collar off when not in use to conserve batteries. Charging Contacts Place the receiver in the supplied cradle to charge. Discharged batteries will take only two hours to fully recharge with our new battery charging system. Place the collar on the dog with the charging contacts facing backwards (facing the dog’s chest) to better protect the charging contacts from those elements your dog loves. Battery Charger (Two-Hour Recharge) Only the Sport receiver (the part worn by the dog) needs recharging. The Sport® transmitter (the hand-held controller) comes with one disposable 9-volt battery. ® The new cradle charging system keeps your receiver batteries in better condition than any previous charging system we’ve used. The charger charges rapidly – only two hours are needed. NiMH batteries do not have a “memory” so you can recharge at any time, even if the batteries have not run down. Also, you can leave the unit (or battery pack only) on charge in the cradle at all times when it is not in use, without damage to the batteries. To recharge, plug the supplied wall cube into household AC power and plug the wall cube cord into the cradle. Insert the receiver into the cradle so that the receiver charging contacts line up with the cradle charging contacts. There will be a positive “snap” feel when the receiver locks into the cradle correctly. Do not charge batteries in especially hot areas such as inside a vehicle that is parked in the sun. Keep the vents on both sides of the charger free of dirt and debris. Do not block the vents. Charger Light Function When the collar is charging at full current, the charger light will be red. When the charger switches to trickle charge, the charger light will be green. The collar is now fully charged but may be left on the charger. If the charger light is off, power is interrupted or there is no collar on the charger. Cradle Charging Contacts Jack for AC Power Supply (“Wall Cube”) Use only the wall cube supplied by Tri-Tronics with the charging cradle. Battery care tips: • Charge batteries at room temperature. Allow cold batteries to reach room temperature before charging. • If the receiver charging contacts are very dirty, wash the collar with clean water before charging so that good contact with the charger can be made. • Use only the wall cube we supply. • If the unit is in storage, recharge the receiver every four months, and recharge prior to first use. Important: If the charger light blinks red slowly when the receiver is in the cradle, please consult the troubleshooting section of this manual. The cradle comes with two screws and may be mounted on a wall. Fitting the Collar on the Dog Place the collar strap in the middle of the dog’s neck. The receiver should be on the underside of his neck although on some dogs’ necks the receiver will naturally seek a slightly off-center position. The receiver light should face forward (towards the dog’s nose). The charging contacts should face backwards (towards the dog’s chest). Tighten the buckle by holding it with two fingers as you pull the strap snug. Remote training collars must be on a dog quite snugly to ensure consistent contact and reliable stimulation. Do not put any fingers under the strap as you tighten it. Slip the free end of the strap through the keeper that is present, and through both sides of a double-sided buckle. You can easily adjust the strap for different sized necks by moving the receiver to a new position on the strap. If the strap is too long for your dog, cut off the excess length. Leave enough length to go through the keeper with at least 3 inches to spare. NOTE: Do not cut the collar strap of the Sport® 65 BPR G2 until you have also installed the Beeper on the strap or your cut strap may be too short to reach around both the receiver and the Beeper. Please note that remote trainers are not designed to be worn continuously by a dog. To prevent irritation caused by rubbing, remove the collar for at least eight hours out of every 24-hour period. See the additional information in the Product Safety section of this guide. Setting the Intensity Your Sport® G2 Remote Trainer can give corrections at different levels so you can find the best level for your dog’s temperament and your type of training. There are two ways to change intensity level: by moving the intensity dial or by selecting a different stimulation button. The DVD that comes with your remote trainer has some intensity selection tips. Intensity Dial Functions “N” Transmitter is disabled. No tone, beeper, or stimulation functions are possible. This setting is intended for times when your transmitter buttons might be accidentally bumped or pressed. “T” The stimulation buttons produce tone instead of stimulation. The meaning of the tone is determined by your dog’s training. Some intensity dials have the “N” feature and some have the “T” feature. No dial has both “N” and “T.” Consult the Model Guide for the features of your model. On all models, stimulation is only produced if the dial is set on a number rather than on “N” or “T.” Stimulation Levels: 1/2 Especially low intensity for extremely sensitive dogs 1 Very low intensity 2 Low intensity 3 Medium intensity 4 Medium-high intensity 5 High intensity Multi-Dog Intensity Tip: When training more than one dog with a Multi Sport® G2, check the dial to be sure you have the intensity set for what you want for the dog you are about to correct. Continuous and Momentary Stimulation Continuous Stimulation The trainer controls the timing of continuous stimulation. It stays on while the transmitter button is pressed, up to a “time out” of about 9 seconds. If the stimulation times out, restore function by releasing the button and pressing again. In normal use collars do not time out because corrections are far shorter than 9 seconds. Momentary Stimulation The duration of momentary stimulation is pre-set. Momentary stays on only briefly no matter how long the button is pressed. To produce a series of momentary corrections, press the momentary button repeatedly. Using the Beeper (Sport® 65 BPR G2) Pressing the small orange button on the Sport® 65 BPR G2 transmitter turns the Beeper on or off at a distance, up to the range of the collar (normally, one-half mile). The intensity dial must be on a number, not “N,” for the orange button to operate the Beeper, and please note that the Beeper must already be turned on. Complete information on the Beeper that comes with the Sport® 65 BPR G2 is in the manual included with the Beeper. Care and Cleaning • Check contact points and transmitter antenna for tightness regularly • Clean the receiver with clean drinking water if it has been used in salt or brackish water • Clean the receiver charging contacts prior to charging if they are dirty • Wipe connections for the cradle with a dry, clean cloth. • For best battery life, do not store your Remote Trainer in very warm areas such as the dashboard of a closed vehicle. For best battery performance, avoid transporting or storing your Remote Trainer in extremely cold areas. Product Safety Important: Your dog should be able to wear the collar comfortably for several hours at a time. The collar is not designed, however, to be worn continuously. To prevent irritation caused by rubbing, remove the collar for at least eight hours out of every 24-hour period. Also, remote training collars are designed to be worn snugly; a collar that is too lose can contribute to skin irritation due to rubbing. Take a moment every day to inspect your dog’s neck for redness or irritation, and temporarily discontinue collar use if signs of skin irritation appear. Scientific animal safety studies have been designed and conducted for Tri-Tronics by veterinarians and physiologists at a major university. The scientific investigations involved parameters of electrical stimulation that are similar to those in your Remote Trainer. The scientific studies tested for possible cardiopulmonary and epidermal effects of Tri-Tronics electrical stimulation applied to the ventral surface of the neck of healthy dogs. These studies found no clinically significant changes in electrocardiograms, blood pressures, or properties of the skin underlying the contact points. Please note: Even though Tri-Tronics products are safe, they are intended for use only in the training of healthy dogs. It is always wise before any type of training to have your dog checked by a veterinarian. Radio Signal Issues Modern microprocessor technology virtually eliminates the possibility that your collar could be unintentionally set off by someone else with a Tri-Tronics product. Please contact our Customer Service Department at [email protected] or 1-800-456-4343 with any questions. FCC Compliance Tri-Tronics products are manufactured to operate within Federal Communication Commission (FCC) specifications. It is a violation of FCC rules to modify your equipment. Tri-Tronics certifies its products to operate under Part 95 of FCC regulations. Unauthorized modifications to your equipment could result in its not meeting specifications and thus violating FCC regulations. Only technically qualified personnel authorized by Tri-Tronics should perform adjustments. Any replacement of circuit components including antennas must meet Tri-Tronics manufacture specifications. The transmitter should only be operated with the Tri-Tronics antenna installed. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. TROUBLESHOOTING GUIDE Note: cold weather performance All batteries experience a normal drop in voltage during cold weather. As a battery powered device, your Remote Trainer can be affected by normal voltage drops during winter months and experience such things as: • Batteries can run down more rapidly • Unit can be “dead” before you expected based on last charging • Stimulation can be less strong • Unit can turn itself off while training (evidence of low batteries) For best performance during winter months, follow these guidelines: 1.Keep the unit at room temperature when it is not being used. Do not store overnight in unheated areas such as vehicles, sheds, or garages. When traveling, transport your Remote Trainer in the passenger cab, not in the back of the truck. 2.Charge the unit at room temperature. If the unit is cold, give it two hours to reach room temperature before charging. 3.Charge more frequently and allow a full charge whenever possible. Note: The Sport® Series collar may be left on charge when not in use (“trickle charge”). 4.Check frequently for the low battery indicator, and always check just prior to training. Problem #1: No stimulation when a transmitter button is pressed. The collar has not been activated. The collar must be turned on or it won’t work at all. The transmitter intensity dial is set on “N” or “T.” Select a numbered position. An antenna is not installed in the transmitter, or is broken or loose. The antenna must be inserted in the transmitter for proper radio communication between it and the collar. Check the antenna for physical damage and replace, if needed. The batteries in either the collar or the transmitter are dead. Recharge or replace, as needed. The collar batteries are not taking a charge. Either you need new batteries or the charging cradle is not working. See whether the collar light is glowing red while connected to the cradle. The power may not be working. Try another wall outlet. If using a power strip, make sure it is switched on and working. You are using the wrong transmitter. If you own more than one Sport® G2 Series transmitter, or train with someone who has a Sport® G2 Series unit or other Tri-Tronics product, check that you have not accidentally switched transmitters. Problem #2: The Remote Trainer doesn’t have range, or the range has been significantly reduced. The antenna is not installed in the transmitter or is broken or loose. The antenna must be installed in the transmitter for proper function. Check the antenna for physical damage and replace if needed. You are using the short range antenna. The Mighty Micro Antenna gives 2/3rds of normal range. Use the regular antenna for maximum range. Either you or the dog is shielded by a metal structure. Metal fences, chain link dog enclosures, screen doors, buildings, and other metal structures can affect the radio signal. Operate the Remote Trainer away from these structures. The receiver is on backwards. Position the collar so that the light faces toward the dog’s nose. You’re experiencing temporary radio interference. Radio signals from nearby CBs and walkie talkies can reduce range. Wait a short while then try again, or move to another area. Problem #3: The stimulation seems too high, not high enough, or the dog does not seem to feel it at all. The collar strap is not tight enough. The collar should be snug. Contact points must press against the dog’s skin to provide efficient, consistent stimulation. The intensity position is not correct. The ideal intensity level depends on the dog and the training situation. Try a different level. See the training manual and DVD that came with your Remote Trainer. Also note that in very cold weather, you may need to use a slightly higher setting to achieve the same level of intensity. Remember that the stimulation button must be released for the new setting to take effect. The contact points are too short for the dog’s coat type. Use the long contact points instead. The transmitter intensity dial is set on “N” or “T.” Select a numbered position. The batteries in either the collar or the transmitter are dead. Recharge or replace as needed. Debris or contaminants are interfering with electrical stimulation. Clean the collar and contact point area. Problem #4: The collar light changes color to indicate low charge very quickly. The unit has been left on between training sessions. Make sure the collar is turned off after use. You are training in very cold weather. The low battery indicator color change can occur prematurely in very cold weather. Make sure the batteries are well charged. Problem #5: The collar deactivates itself while training. The batteries have run down. The collar light may require 20 seconds to register “low batteries” after you turn the unit on. Check the collar after 20 seconds to see if the low battery indicator is on. You normally can complete a training session after the low battery indicator flashes, but not in very cold weather. Make sure the batteries are well charged. Problem #6: The cradle light does not come on when the receiver is placed on the cradle. Faulty cradles. Email us at [email protected], call 1-800-456-4343, or visit our web site at tritronics.com to order a replacement. No AC current or contact is interrupted. Check all the connections. Wipe connections for receiver and cradle with a dry, clean cloth. Be sure battery pack is securely attached. Problem #7: The charging cradle becomes warm during charging. This is not a malfunction. Heat build-up is normal. Do not charge in extremely warm areas such as a closed vehicle in the sun and be sure the vents are not blocked. Problem #8: The cradle light blinks red slowly when the unit is placed in the cradle. The cradle has diagnosed a failure condition in the receiver battery pack. Please call our customer service department.