General Meeting

Transcript

GENERAL MEETING Oslo 20 - 22 May 2015 3 2 Foto: Charlotte Sverdrup Foto: Vibeke Skar W e to lco fin me d Ru PT ter Di i nn n O sl er jo o ur ne PT y Ci ty m ce ap nt re m ap Ru Ag te en r d Po Re is a in e ts Ap of p in te re st Ho w WELCOME TO OSLO Oslo is Norway’s capital and largest city with a population of 650,000. Oslo is located innermost in the 100-kilometre-long Oslo fjord, which is home to 40 islands. It covers 454 square kilometres, 242 of which are forests, making Oslo a truly green city. 4 Akershus, the neighbouring county, has a population of 590,000 and is also served by Ruter, bringing the total population of the capital region to 1.24 million. Oslo is perhaps Europe’s fastest growing capital area, with an annual population growth in excess of two per cent in recent years. Norway has a total population of 5.2 million. Norway has been a monarchy since 872 and Oslo its capital since 1314, when King Håkon V moved the capital from Bergen, after the building of the Akershus Fortress. Norway was in union with Denmark from 1380-1814 and with Sweden from 1814-1905. After a referendum in 1905, Norway became a constitutional monarchy and Haakon VII, grandfather of the present King Harald V, was elected king. King Haakon VII and the royal family played an important role during Wold War II from exile in the UK and the USA. Many of Norway’s main businesses and educational institutions are based in Oslo, which is also home to important cultural institutions such as the National Museum of Art, Architecture and Design, the Norwegian Opera and Ballet and the National Theatre. The Royal Palace is located at the end of Oslo’s main street, Karl Johans gate. Norway’s Gross Domestic Product (GDP) per capita equals index 186 with EU28 = 100. Oil, gas, and oil industry services are important, but represent only 21 per cent of GDP. The current unemployment rate stands at 3.9 per cent. Oslo’s climate is milder than its latitude might indicate. Summer temperatures often equal those of cities much further south, yet the winters are cold enough to make Oslo a great ski destination. The prestigious Nobel Peace Prize is awarded annually on 10 December in the Oslo City Hall. Oslo hosted the 1952 Winter Olympics and the 1930, 1966, 1982 and 2011 FIS Nordic World Ski Championships. Every winter Holmenkollen hosts World Cup biathlon and Nordic skiing events. 5 W e to lco fin me d Ru PT ter Di i nn n O sl er jo o ur ne PT y Ci ty m ce ap nt re m ap Ru Ag te en r d Po Re is a in e ts Ap of p in te re st Ho w HOW TO FIND RUTER The best way of arriving in Oslo is by cruise ship from Kiel or Copenhagen, enjoying the view of the city from the fjord while eating breakfast. Train or bus is certainly also a possibility, in which case you arrive in or near the city centre. 6 takes 23 minutes, but departs the airport only three times an hour outside rush hour (03, 13, and 43 minutes past every hour). However, we guess that arriving by air will be the travel choice for most of you. We therefore explain how to get from Oslo Gardermoen Airport to the central station, your hotel, and the meeting venue at Ruter’s offices. Oslo Airport is located at Gardermoen, 47 km northeast of Oslo. You can travel to and from Oslo Airport by public transport: Airport Express Train, NSB train, or bus. The train station is an integral part of the airport terminal building. Take a right as you enter the arrival hall leaving the customs area and walk straight for about 70 metres. NSB Train NSB intercity trains R10 and R11 run between Oslo Airport and Oslo Central Station (Oslo S). The same goes for NSB local train L12, Kongsberg-Oslo–Eidsvoll. The NSB service 7 Fotograf Birdy - Birgitte Heneide Ruter tickets and passes are valid on NSB trains in Oslo and Akershus. A single oneway ticket to Oslo, from the RuterBillett App or vending machine, costs NOK 90. However, you will receive a free travel pass from Ruter in advance, valid for 7 days from validation and in all zones in Oslo and Akershus. The pass is also valid on NSB trains from the airport. The Reisekort travel card must be validated using a NSB card reader at the station before your first trip. W el co fin me d Ru PT ter Di i nn n O sl er jo o ur ne PT y Ci ty m ce ap nt re m ap Ru Ag te en r d Po Re is a in e ts Ap of p in te re st to Ho w Hotels and venues Airport Express Train The Airport Express Train (F1, F2) takes you to Oslo Central Station in 19-22 minutes and departs every 10 minutes. 2 Hotell Scandic Byporten 3 Comfort Grand Central Hotel 4 Hotel Scandic Oslo City 5 Comfort Hotel Xpress Central Station te gs ro h nK gate feldts gate ta ed Sm ata lle Ho Nord e egata Oslo gate Bisp Kan slerg Kong Munke g Håko ata te gate ga Oslo rds St.Halvar Oslo torg Bisp ega St.H alva Sørenga rds Rosto ckga erg nd ngbr ua peg nk rgv etia ga en rg o B gate Ros toc kga ta ata Bis Bispekaia aa n 5.s ate aia ndsv eien Tomte kaia Nyla ma rg sg ta g S Plat ous Motz ken bek Tøye n lan Ny Akr oba ten mia rag a Wis Ope ufe hw eig ata dsv eie n ris tia Nyla nds veie n gE Åk ebe iret gate Sc Pa u ia ng ka La aia nnin ierk Palékaia Kirsten Flagstads plass B Dro Trela stga ta lse ens gat e Str and gat a Ols Fre d rga ta ppe Ski ta anas dsle Anette Thommesens plass ata Christian Frederiks plass Rev rsh u Ake l ai a na ka re ng k a ai e dr In Oslo gate k ng re Sø a nd ra st aia us gk sh tan er pe Ak Vip Vippetangen Sø nda stra shus Aker Normandieplassen Ch ta øl M gat a Kir ke Grev Wedels plass Akershus festning Festningsplassen B gate 3 Havn eg ga ispe ns nni nge ata Festningsplassen Dro Ko Kir keg ata nge ns gat e Akershusstranda ntg sst ran da Råd hus bryg Råd ge 4 hus bry gge ørb 3 rygg Råd a hus bryg ge 2 Råd hus bryg ge 1 Hon n gat e Olav V s gate le rg a Hie ron ym Tor us den Hey ski erd old ahl sg Ro sg ate se ate nk ra nt Øv z'g re ate Vo llg Ne ate dre Vol lga te Ake rsg ata Øvr eS lott Ne sga dre te Slo tts gat e My ards ina R t gat a nlan e leir hus Grø Rub nds gat e gen nla ns 5 n ye Tø Grø ta nse lgan ta ga nd rønla Sma Schw eiga Jernbanetorget Pri uga Råd Sonja Henies plass uG ata ate s br ta 9 Sørliga yg A sg ata rb rs Ake Tol lb ata han 1 Biskop Gunnerus'gate Europarådets pl 2 4 Vate r ate s'g ii Fr No l Jo Breig land ata Kar Lilletorget t rsg ne Ste ta er tikk uts ntg ta rga Sto Stortorvet gat e Rådhusplassen My n gat a erg kk Wessels Egertorget plass Rolf Strangers plass Christiania torv Kontraskjæret en se ate Bru e Lyb sg Gr en ng ga uds ata ni Ny Fr. Nansens pl. an gsg rå ate Ma rtin Lille Sk sg ng Sto oh en ns Gre en gen Klin gate nni ta ga berg rl J Plø II's Dro Ka hus Ruter customer service desk at Oslo Airport Should you experience any trouble with the travel pass or finding your way around, customer service personnel at the Ruter Service Desk in the arrival hall are ready to assist EMTA delegates. ga B Brasserie Sanguine, Opera House V kon Please disembark at Oslo Central Station (Oslo S). The location of the hotels and the meeting venue at Ruter’s offices are indicated on the map. Clarion Royal Christiania Hotel A Festningen restaurant Haa 8 Ruter tickets are not valid on the Airport Express Train. Ticketless travel is available by swiping your credit card through the card readers at the station gates (choose your destination, Oslo Central Station and the correct fare will be charged to your card), or you can purchase tickets at a vending machine or at the ticketing desk by the station gates (one-way fare NOK 180.). Register your credit card at www.flytogetkvittering.no and your receipts will be sent to your e-mail address within a few hours. 1 Ko W e to lco fin me d Ru PT ter Di i nn n O sl er o jo ur ne y PT Ci ty m ce ap nt re m ap Ru Ag te en r d Po Re is a in e ts Ap of p in te re st Ho w PUBLIC TRANSPORT IN OSLO 10 Ruter As is the public transport (PT) authority for the City of Oslo and the County of Akershus. Ruter is a limited company, and Oslo and Akershus hold 60 per cent and 40 per cent of the shares respectively. Ruter is the regional body of PT competence. Its main responsibilities are the planning, management, tendering and marketing of PT services in the capital region. The terms of reference for Ruter’s activities are set out in agreements with the Foto: CatchLight Fotostudio AS City of Oslo and Akershus County and intended to ensure that Ruter contributes to the fulfilment of its owners’ transport policy goals. In recent years, the Oslo region has become Europe’s perhaps most rapidly growing metropolitan area. A wide range of prognoses shows that this trend will continue. Ruter’s aim is to capture the greater part of growth in motorized travel. Over the past few years, we have been successful in achieving this aim. Car traffic in Oslo has been stable at 2005 level, whilst the PT ridership has had a 31 per cent growth since Ruter was established in 2008. In 2014, Ruter reached a total number of 319 million passengers, compared with 244 million in 2008. Transport services are provided by operating companies under contract with Ruter. In the case of bus and ferry services, contracts are awarded under competitive tender. In the case of metro and tram services, a framework agreement has been entered into with the municipally owned Sporveien Oslo AS on the basis of direct procurement. The agreements specify levels of production, quality and reimbursement. Ruter covers Sporveien’s rolling stock leasing costs to Oslo Vognselskap AS, which is Foto: Charlotte Sverdrup also owned by the municipality of Oslo. Both contractual forms are designed to assure transparency, establish incentives, and achieve efficiency benefits. 11 W el co fin me d Ru PT ter Di i nn n O sl er o jo ur ne y PT Ci ty m ce ap nt re m ap Ru Ag te en r d Po Re is a in e ts Ap of p in te re st to Ho w DINNER JOURNEY Voksenkollen T Holmenkollen Ski Jump Holmenkollen T Holmenkollen Restaurant 13 12 Jernbanetorget T T-bane Metro 1 2 3 4 5 6 Spikkestad – Lillestrøm Skøyen – Ski Oslo S – Jaren Kongsberg – Eidsvoll Drammen – Dal Asker – Kongsvinger Trikk Tram 11 12 13 17 18 19 Frognerseteren – Helsfyr Kolsås – Ellingsrudåsen Sinsen – Mortensrud Ringen – Bergkrystallen Østerås – Vestli Sognsvann – Ringen L12 Majorstuen – Kjelsås Majorstuen – Disen (Kjelsås) L3 Bekkestua – Grefsen Jaren Rikshospitalet – Grefsen Hakadal Rikshospitalet – Holtet (Ljabru) Varingskollen Majorstuen – Ljabru Åneby Skøyen – Moss Nittedal Skøyen – Mysen Movatn L13 4N 3Ø Flytogstasjon Airport Express Train station 2V Hauerseter Nordby Overgangsmuliget Tog / T-bane / Trikk Interchange option Railway / Metro / Tram 2Ø 1 Dal Oslo lufthavn Gardermoen Endeholdeplass bare til bestemte tider Final stop at certain times only 12 Snippen 1 Jessheim Kløfta Lindeberg 3Ø 2Ø Soner Fare zones Frogner Leirsund Frognerseteren 5 Voksenkollen 11 d lø kk a gh us et St or to rv et Inkognitogata Ruseløkka Christiania torv Vakås Trikkens midlertidige kjøremønster i sentrum 1 Jernbanetorget: Høn Asker Linje 11, 12, 13 retning vest stopper ved Kirkeristen i Storgata. Linje 11 retning øst stopper ved Kirkeristen i Storgata. Linje 12, 13, 19 retning øst stopper på Jernbanetorget. Linje 17, 18, 19 retning vest stopper ved Europarådets plass. Linje 17, 18 retning øst stopper ved Europarådets plass. L14 L13 Bondivann Drammen Gullhella 2 L12 450 Heggedal 3 Linje 12, 13, 19 i retning øst stopper i Tollbugata ved Kongens gate. Kongsberg Røyken Spikkestad L1 2V 3V Kongens gate: Linje 12, 13, 19 i retning vest stopper i Kongens gate ved Karl Johans gate. 2Ø ru Karlsrud Jomfrubråten 18 Holtet Sørli Ljan Kastellet Hauketo (L21) Solbråtan Skøyenåsen Oppsal Ulsrud Bøler Munkelia Bogerud 4 Bergkrystallen Skullerud Sæter 18 19 Ljabru Myrvoll Greverud Oppegård Vevelstad Langhus L21 Godlia Bråten (L22) Rosenholm L2 Tveita Lambertseter Sjømannsskolen Nordstrand Moss lle Brattlikollen Ekebergparken Kolbotn Haugerud He Br 1 L Ryen Sportsplassen 1 2S Trosterud d ng r se fy ø sj ls Manglerud Oslo Hospital L3 3 dh us br yg ge 12 Wessels plass Høyenhall St. Halvards plass Oslo S 19 Holmlia ! Hvalstad Munch-museet Grønland Jernbanetorget Rå Billingstad 1 Bussterminalen Grønland pl as se n li Slottsparken Bryn Tøyen 2 Stortinget 13 Ak er Slependen t pl un Tu lli n nl er gs Nationaltheatret So l o Sk i lle b ek sn ar p Sk ga te s el lb Fr yd e el te b M on Thune k Niels Juels gate N ob 1 2V Sandvika L2 L21 L22 18 Furuset Lindeberg Helsfyr Brugata Munkegata Riddervolds plass Lille Frogner allé 19 Skøyen Blommenholm Ho n lo Briskeby 17 2 1 Hausmanns gate 12 Elisenberg 11 Homansbyen Lakkegata skole Heimdalsgata as s n Bo Sm rg e es ta d ta t le t se Rosenborg Frogner plass Carl Berners plass Sofienberg Nybrua Dalsbergstien 1 Alna Tøyen Schous plass Bislett Welhavens gate Lysaker Stabekk 19 Bogstadveien Frogner stadion Hoff Skøyen Høvik 12 Vigelandsparken Abbediengen Hauger 11 Ellingsrudåsen Grorud Nyland Olaf Ryes plass Stensgata Majorstuen Hasle Rosenhoff He Birkelunden Høybråten Haugenstua 3 Gjettum Kolsås Biermanns gate Adamstuen Lørenskog Risløkka Økern Sinsenterrassen L Furulund Ullern Avløs 2 rd e ns jo le r Ul Sollerud Fjellhamar Hanaborg Linje 3 stengt fra 7.4. pga. vedlikehold Lilleaker Haslum nå Bj Ås ør r Ri Ja 13 Øraker Gjønnes Blindern Sinsen 6 L2 k ek ng 13 Torshov Ullevål sykehus Makrellbekken st ab Bekkestua Veitvet Vollebekk En Frøen Holmen 14 Sandaker senter John Colletts plass Universitetet Blindern Steinerud Hovseter Østerås Forskningsparken Vinderen 4 3 Grefsenveien 13 ka ra ve ie n t ar m Ek rd e ks jo Ei Li Gaustad Røa Storo Nydalen Ullevål stadion Gaustadalleen Ris L14 Kongsvinger Strømmen Linderud 18 Slemdal 17 12 17 13 11 Gråkammen 12 L1 Sagdalen Rødtvet Berg Rikshospitalet Gulleråsen Ti n Vettakollen Grefsen Disen Tåsen Kalbakken yn Skådalen Lillestrøm Grorud Ammerud ss e Østhorn Romsås kr y Holstein Midtstuen Rommen Grefsen stadion Grefsenplatået Glads vei Nydalen Doktor Smiths vei Kringsjå Besserud Stovner 1 Kjelsås Voksenlia Holmenkollen Vestli 12 Kjelsås Kjelsåsalleen en Sognsvann Si ns 6 Skogen 17 Lillevann 5 Eidsvoll Holdeplass bare i pilens retning Stop in direction of arrow only Ski L22 Mysen 3 Mortensrud Utgave 2014–05-0 © Truls Lange Civitas 1997–2014 W e to lco fin me d Ru PT ter Di i nn n O sl er o jo ur ne Ci PT y ty m ce nt a p re m a Ag p Ru en te r da Po Re is in e ts of A p p in te re st Ho w RAIL, METRO, TRAM MAP L1 L2 L3 L12 L13 L14 L21 L22 Lokaltog Local rail 15 ate W el co fin me d Ru PT ter Di i nn n O sl er o jo ur ne y Ci P T ty m ce nt a p re m ap Ag Ru en te r da Po Re is in e ts of A p p in te re st ro hg sg to gate Plat ous ga te feldt s Motz ata Rost ockg ata erg nd Ho Oslo te gate ga Bisp egata ata en Pa uls Rev 17 ata Bispekaia Oslo to Bisp St.H alva Sørenga a ai a ai re ng k gk l na ka Oslo gate n re e dr Sø Mun St.Ha Sø In a nd ra st aia us gk sh tan er pe Ak Vip Vippetangen rds ngbr ua peg aa Kan slerg Bis hw eig Ros toc kga ta Håko n 5.s gate Nord e a ta Kong rag a gat e lle ten Akr oba ias rgv g rg Bo gate Sc rga ta Euf em Åk ebe iret Oslo gate ken Tøye n anas gate Wis ma Ope ndsv eien Tomt ekai Kirsten Flagstads plass B ng Nyla ia sve ien lan d Ny svei en and nni Trel astg ata ka ia gat e Str and gat a ka ng La Dro ierk a ia Nyl ta ina R dsle Anette Thommesens plass ens Ols Fre d rga ta ppe nda hus str a Ake rs Normandieplassen Ch ris tia nK ta le rg a øl M Kir keg ata Kir nge keg a ns g ta ate nge Ko Ski gat e ns gate Olav V s gge nør br 3 Råd ygga hus bryg ge 2 Råd hus bryg ge 1 Akershusstranda ge 4 bry bryg hus hus Råd Hon nda stra shus Aker Festningsplassen ards ega nlan Rub Schw eiga egat a Christian Frederiks plass Bisp Grø t Akershus festning gen 3 Havn Palékaia Grev Wedels plass lgan e leir ata Festningsplassen Sma nds ntg 5 gat e n ye Tø nla Grø ta ns nd rønl a S ta ga nse uG ta ga y rb Pri hus My ate s br Sonja Henies plass Jernbanetorget uga gat a t rsg ne Ste 1 Biskop Gunnerus'gate Europarådets pl 2 4 sg land ta ga li ør No han Vate r ata ata A u rsh Ake Kar l Jo Råd r Sto ta ker stik sut ntg 12gata n Stortorvet Tol lb en ga Wessels Egertorget plass 12 ng se ate Christiania torv Kontraskjæret My Gr en erg kk sg Ny te Råd an ni ga gate 16 oh n nse Gre Lille The red dotted line indicates recommended Brroute walking uga from the Oslo S area. EstimatedBreigata walking time ttoa the restaurant: approximately 15-20 minutes. Lilletorget e Lyb rl J ata g 1 Clarion Royal berg Sto gen Christiania Hotel rtin Klin gsg 2 Hotell Scandic ata Byporten Fr. Nansens pl. 3 Comfort Grand Central Hotel Dro 4 Hotel Scandic nni Oslo City ng Ma 5 Comfort Hotel Xpress uds Central Station gat e A Festningen Rådhusplassen Restaurant B Brasserie Sanguine, Rolf Strangers plass Opera House rå Dro nni Ka Sk s en Plø VII's kon Haa Hie ron ym Tor us den Hey ski erd old ahl sg Ro sg ate se ate nk ra nt Øv z'g re ate Vo l l ga Ne te dre Vol lga te Ake rsg ata Øvr eS lott Ne sga dre te Slo tts gat e CITY CENTRE MAP te ga ' iis Fr bek Ho w Indicates tramstop, tramline 12 Majorstuen. Get off at Christiania torv. Estimated walking time to the restaurant from Christiania torv: approximately 5 minutes. W el co fin me d Ru PT ter Di i nn n O sl er o jo ur ne Ci PT y ty m ce nt a p re m a Ag p Ru en te r da Po Re i s in e ts of A p p in te re st to Ho w AGENDA Wednesday, May 20 18.00 - 22.00 Informal colleagues welcome dinner at Festningen Restaurant, Myntgata 9. Map: See pages 16-17 Festningen Restaurant 19 18 Photo: Festningen restaurant Fotograf Birdy - Birgitte Heneide W el co fin me d Ru PT ter Di i nn n O sl er o jo ur ne y Ci P ty T m ce nt a p re m ap Ag Ru en te r da Po Re i in se ts of A p p in te re st to Ho w Thursday May 21 08.30 - 09.00 Coffee and registration at Ruter office Venue: Ruter Offices, Dronningens gate 40, Oslo 09.00 - 09.05 Opening by the president (Geoff Inskip) 09.05 - 09.10 Word of welcome (by Ruter) 09.10 - 09.30 Presentation of Ruter by Bernt Reitan Jenssen (CEO) 09.30 - 09.40 Closing accounts 2014 and revised budget proposal 2015 09.40 - 10.30 Report from the EMTA-Enlargement committee. Voting on statutory amendments (provisional) EMTA Internal affairs and European surveys and projects (CIPTEC). Feedback on queries. EMTA - website upgraded (Olivier Barbosa). 20 10.30 - 11.00 Customer Focus and Market & Image Success. Why is Flytoget Airport Express Train so highly valued? Linda Bernander Silseth, CEO Flytoget AS 11.00 - 11.15 Coffee break 11.15 - 12.45 Workshop 1: Power to our customers. Should we let customers take part in your our decision-making? Introduction and moderator: Bernt Reitan Jenssen (CEO, Ruter). Speakers: l Ellen Marie Rogde (VP Sales and Marketing, Ruter): The Ruter way of co-creation l Sophie Mougard (CEO, STIF Paris IdF): How STIF puts users at the heart of its policy? l Pim Uijtdewilligen (MR Rotterdam-The Hague): Customer involvement and public transport development. l Arriën Kruyt, Chair of the Dutch national transport user organisation ROVER: “Perspectives on the way transport users in the Netherlands feel about their involvement in decision making by urban authorities?” 12.45 - 13.30 LUNCH (at Ruter offices). Introduction to Wayfinding Challenge Workshop 1: ”Power to our customers. Should we let customers take part in our decision-making?” Moderator: Bernt Reitan Jenssen (CEO, Ruter) It is simply no longer conceivable that local politicians or administrators should decide what is best for urban transport users, other than by answering to the political level in municipal and regional councils. Authorities and their operators aim for an increase in market revenues, higher occupancy rates, and a satisfied clientele. It is not in their best interest to disregard the voice of their frequent users instead of valuing users’ feedback and ideas for improvement. Putting focus on the user perspective is pivotal to making sure customers’ wishes and their needs can be met. Sampling and household interviews are frequently used to assess and evaluate quality and effectiveness of services. It levers material to reflect certain network changes, rethink an amend service schemes and gain insight in the impact of decisions on customers before they are implemented. Can authorities afford to observe customer viewpoints and have an open dialogue, taking the risk to put their anticipated decisions to the test? In some countries, the regional administration is under legal obligation to account for the effects of pre-empted plans and be answerable to committees consisting of user group representatives. Authorities have to respond to their advice, i.a. when annual timetable resets or network changes are at stake or when fare structures are changing. How significant or even decisive can viewpoints from customer stakeholder platforms influence our decisions? Are there any measures to harness and protect a balanced way of customer involvement? Arriën Kruyt, chairing ROVER, an influential customer stakeholder platform in the Netherlands, will speak about experience on decision making by Dutch authorities. He will highlight in what way involvement of customer representatives in preparatory phase has improved and how customer orientation has contributed to the quality of authorities decision making. He sheds light on how a customer stakeholders platform like ROVER plays a constructive role and cooperates with authorities and operators in the decision making about network fares and what can still be improved. These and other questions are addressed from the perspective of members in this workshop. 21 W el co fin me d Ru PT ter Di i nn n O sl er o jo ur ne Ci PT y ty m ce nt a p re m a Ag p Ru en te da Po rRe is in e ts of A p p in te re st to Ho w 13.30 - 15.00 Workshop 2: Public transport cost-benefit: how to calculate benefits and what to give back to society? Moderator: Geoff Inskip (CEO Centro, president, EMTA) Speakers: l Hanne B. Norli (VP Strategy and Development, Ruter) The value of Oslo’s PT strategy l Maria Pilar Machancoses (Economic Development Manager, WMITA): Cross-sector benefits of bus services in the UK l Jeppe Gaard (MOVIA Copenhagen): Rethinking the BRT-concept: how to add value to neighbors and passengers in the same concept l Dirk J. van Swaay (ING Bank): Impact accounting: Access to funding in 2015 Workshop 2: “Public transport cost-benefit: how to calculate benefits and what to give back to society?” Moderator: Geoff Inskip (CEO, Centro, and EMTA-president) Accounting for returns in terms of redistribution of societal benefits from public transport to other sectors and their actors in community is hardly a new issue. To a certain point one can uphold the thesis that public transport is conducive to other areas of local economy and jobs, competitiveness, accessibility etc. Public transit can account for better access to jobs, to education, leisure and sports, bring public amenities within reach and even help to improve employment and businesses, as it can help make a city sustainable and liveable. Could the creation of a better balance of cost/benefits even change the public perception on the role of public transport or even bring a new perspective on the prejudice that public transport is intrinsically low in cost-effectiveness? But can we actually measure the costs and benefits transport puts into the socio-economic balance while fostering goals of adjacent sectors in society? Added values from a well functioning transport network should be captured and made tangible to be included in the socio-economic balance. 15.00 - 17.00 Ruter Wayfinding Challenge: “Get the most out of your PT travel in Oslo and Akershus”. Which group makes the most out of a multimodal trip, including offering advice to Ruter on better PT service? Introduction by Ruter (Hans Andreas Fristad) Please dress for short city walks by interchange. Hanne B. Norli will address this topic from the way Ruter in Oslo and Akershus accounts for this. Maria Machancoses showcases the way socio-economic benefits in the West-Midlands area and also in other cities and areas that have been assessed and mapped in a study performed on behalf of PTEG. From MOVIA Jeppe Gaard will display the reconciliation of interests from residents and users from the new BRT-concept in the Copenhagen region. ra gate Plat ous ta rga nd e lle Ho aa rds ga te Mr Dirk Jan van Swaay will explain how these tools are being developed and used. Mr van Swaay will elaborate on how actors have used the tool to jointly agree on the scenario with the highest - common- impact. What could such tool do for the Public Transport Sector? ate hw eig Oslo g ua ngbr ata Nord e gat e Sm ekk en Tøye nb ten ias ed ga Sme ta dgat a gate Motz Ny svei en Euf em e ai a Kirsten Ope ng Sc ckg ata Palékaia nni Trel astg ata arg Dro Bisp ism ta ega Entrances to the metro station Anette Thommesens plass area. Follow signs to the platform for westbound lines. Nyl and ens gat e Str and gat a T ata Christian Frederiks plass Ols ppe Ski ate sg Fre d rga ta gat e gen nin te 3 Havn eg Akr oba gat a Kir ke ns 5 feldt s dsv eie lan Ch ta le rg a øl M ate gat e lott sg Øvr eS tts keg ata hus Kir nse In The Netherlands, ING Bank took the lead to build several Multi Actor Åk Impact Simulation tools (MAIS). Development of MAIS tools is a joint exercise, ebe rgv MAIS is being built and used by the same actors. Each actor defines what imetia Åke behe/she pact has. Impact output is calculated per actor. Simulation softga engoals rgve rg ie o B ware is added tonquickly calculate scenarios and (quantify) impact outcome. t gat e ta gat a T Jernbanetorget Pri Clarion Royal ChristianiandHotel Grø Sma Byporten Hotell Scandic nlan lgan gen Hotel dsle Comfort Grand Central iret Hotel Scandic Oslo City Rubin a R anas Schw Hotel Xpress Comfort eiga gate ards Central Station ga Sonja Henies plass e leir nds Ko nge ns ate ta ga n ye Tø nla Ne dre Slo ate ga te Vol lga te Ake rsg ata Vo ll dre T sg rønl a Grø Ne han 1 2 3 4 5 ru G ta Ste 1 Biskop Gunnerus'gate Europarådets pl 2 4 ds b ga l Jo rlan sgt ner y rb Kar uga Råd Lilletorget How to measure added value transport yields to the community? Is there perhaps a business model to calculate returns from transit’s investments and Sørli plass its positive impacts to society? Banks and investors are not only looking for aa financial return but also for an Impact return. Impact, if defined properly, t ga rli potentially opens the door to institutional funding with debt capital market Sø products, like green bonds. Impact however, is a word in need of precision and accurate accounting if used for ‘green’ funding. Impact objectives also vary per actor along the value chain. ate s'g ii Fr No rga Sto ata ata ta n Stortorvet Tol lb ta erg kk se Wessels Egertorget plass ntg ni ta My Gr en ate ass Christiania torv ret rå 20.00 - 22.30ngeGala dinner at Holmenkollen restaurant. Vate n ga ta sg n nse Gre Ny sga an Lille e Lyb oh ate sg rl J en Plø Ka n ris tia 18.35 sharp! Departure by Metro line 1 Frognerseteren from Jernbanetorget to Voksenkollen. Breig Bus via HolmenkollenBrSki Sk uga Arena to ata ata nK ro h gs ga te 17.00 - 17.30 Reassemble at Ruter offices after the wayfinding challenge. Short feedback per group. Bo rgg 22 Munke gata 23 W el co fin me d Ru PT ter Di nn in O sl er jo o ur ne y Ci P T ty m ce nt a p re m ap A Ru ge te nd a Po rRe is in e ts of A p p in te re st to Ho w Friday May 22 Workshop 3: “A roadmap to Zero Emissions. Transition towards sustainable E-bus introduction” 08.30 - 09.00 Coffee 09.00 - 09.45 Feedback on experiences from the Ruter wayfinding challenge; room for customer improvements. 09.45 - 10.30 Workshop 3: A roadmap to Zero Emissions. Transition towards sustainable E-bus introduction Moderator: Per Gellert (Movia) Speakers: l Pernille Aga (Project Manager, Ruter): ”Fossil Free 2020 in Oslo” l Steve Newsome (TfL): “Implementation strategy of sustainable buses in London” 10.30 - 10.45 Coffee break Actual cases of running and recently initiated transition policies in the perimeters of London, Oslo, Paris Ile de France and Helsinki region are reviewed and highlighted by their delegates. Results from a query among EMTA members on the current state of play concerning steps taken and ambitions to transition to sustainable fleets has been consolidated by Ruter and will be presented by the moderator. What trends and choices in procuring e-buses are prevailing? A transition plan should fit to each specific network, to its available resources and comply with the goals set by politicians. E-mobility may require different know how and expertise on running characteristics of vehicles, and how they are charged and maintained. Could implementation of E-bus technology compromise network service reliability, safety, fleet capacity, and impact economic viability? How does the TCO of electric vehicles compare to regular diesel buses in terms of residual value? How to ensure decisions taken today produce the envisaged results in say 10 years? 24 Bringing electrification in the heart of the city bus network. Umberto Guida (European Department Deputy Director in charge of EU Projects) will present the “ZeEUS” project to draw our attention to the key aspects related to the electrification of bus networks. Starting from crucial findings from the recently completed European FP7 research project “3iBS” and its survey on European bus systems, Mr. Guida will focus on how the bus stakeholders’ vision for the evolution of bus fleets can be applied to concrete use cases. For this purpose, he will focus on trends and issues related to the deployment and practical introduction of E-buses in European city members of the ZeEUS project. Fotograf Birdy - Birgitte Heneide 10.45 -12.15 Workshop 3 (continued) l Suvi Rihtniemi (HSL): “Paving the way for electrification of buses. From research via innovative procurement to full scale implementation.” l Jean-Christophe Monnet (STIF): “Sustainable bus fleet: a major challenge for Ile de France” l Umberto Guida (UITP) “Bringing electrification in the heart of bus networks. The ZeEUS project”. l Ch. Verweijen (Movares consultancy): The bus: stepping stones to Zero-Emission Chris Verweijen from Movares Consultants (NL) will demonstrate what preliminary issues should be considered prior to taking a decision to turn to fleet renewal. He will highlight determining factors for a successful transition to a sustainable and viable transformation of the bus fleets. A smart and accountable choice and appropriate measures for restructuring the service delivery process comes forward from an intricate balance of diverging interests and considerations. What will bring up the economically best and viable results for authorities? How to achieve and control well thought out business cases? Is it feasible to invest in zero emissions in one step or is an “in between solution” preferable? Stepping stones are presented to deal with these types of questions. 25 W el co fin me d Ru PT ter Di i nn n O sl er jo o ur ne y Ci P T ty m ce nt a p re m a Ag p Ru en te da Po rRe is in e ts of A p p in te re st to Ho w 12.15 - 12.30 Questions and conclusions 12.30 - 13.00 A process of learning Antonio Garcia Pastor (CRTM): Transport data collection by EMTA Barometer: how to use the Barometer results in producing a process of learning? 13.00 -13.05 Closing remarks 26 13.05 Walking to the lunch venue via Central Station and the roof of the Opera House 13.30 LUNCH Brasserie Sanguine, Opera House 10 minutes’ walk via Central Station. Map pages 30-31. Date/Place of next meetings 14.30 - 18.00 Sightseeing programme - cultural and tourist highlights Oslo from the fjord by boat, departing from the Opera House passing Akershus Fortress, Oslo City Hall, Nobel Peace Centre, Aker Brygge, and Astrup Fearnley Museum of Modern Art, city development and city beach at Tjuvholmen. The boat takes us to Bygdøy. From there a bus will take us to the Viking Ship Museum. After a guided tour of the museum, the bus will take us to our last stop, the Vigeland Sculpture Park. The bus will also stop at Skøyen Station (7) around 17:00 for those who wish to jump off early, for example to get to the airport. Fotograf Birdy - Birgitte Heneide 27 Foto: CatchLight Fotostudio AS Fotograf Birdy - Birgitte Heneide W e to lco fin me d Ru PT ter Di i nn n O sl er o jo ur ne y Ci P ty T m ce nt a p re m a Ag p Ru en te da Po rRe is in e ts of A p p in te re st Ho w RUTER REISE APP RuterReise is Ruter’s travel planning App. With RuterReise on your mobile phone you can plan your journey and find out about any delays or cancellations in services that may arise while you are travelling. RuterReise is available on iPhone, Android and Windows Phone, and also in an English version if your device is set to a language other than Norwegian. 28 29 You can read more about our travel planning App RuterReise or download it from our web page www.Ruter.no. Photos this page: Iver Gjendem og Grim Evensen /Bonanza (top) Fotograf Birdy Birgitte Heneide (bottom) Photos this page: Fotograf Birdy Birgitte Heneide W el co fin me d Ru PT ter Di i nn n O sl er jo o ur ne y Ci P T ty m ce nt a p re m a Ag p Ru en te da Po rRe is in e ts of A p p in te re st Hasselhaugveien Maridalsveien to POINTS OF INTEREST Aasens vei vei Sælands Apalveien vei gate Grepps allé Edvard gate Tåsenveien Pontoppidans gate Lies Sigurd Apalveien Krebs' gate gate Villaveien gate Trondheims s gate Kierschow Trøndergata Thurmanns veien Thulstrups Ullevålsveien veien Hoffs Hjørungveien eien Sandakerv akken Borgenb lsveien gate Griegs Agathe Grøndahls ien Halvor Blinderns plass Svalbardveien vei t Hovfare Sørkeda C.A.Torstensens Kyrre Stockfeldts gate vei Borgen Lille Heggelibakken Dannevigsve Gjenveien Nordkappgata egen Bentsebrua Ullernc Erika Nissens gate gate Vogts Theodo Hafslundveien vei Hartvig Halvorsens r Dahls gate vei Sognsveien en haussé Haarklous plass Sælands vei n Lilleborggata vei rsens alsvege Grimstadgata Sem Tollers ien en n Ande Morged Åsengata Nils Blindernvei ngveie Sondrev Arendalsgata Dannevigsve ien Munke vei Charl otte ken Husebybak kken eimba Nordh Lammers'gate gate Ullevål Sem Holmenkollen Ski Jump n tbakke estvei Hemm gate Treschows Arendalsgata Kierschows Nedre sveien Prestegård Slemdalsve Jon Smestads dveien Smesta elen adtunn Smest Per Kvibergs Ho w Ivar vei ens Hanste Viggo akken Torjusb Mikjelsbakken Sæveruds plass gate Mastrups gate Omsens Monolitv Frøensalléen gate Johan Svendsens Hegermanns gate eien Gustav Kirkeveien Jensens gate gate Kramer-Johansen Grøndahls gate Jolly gate Johan Hegermanns plass Vogts gate Agathe Griffenfeldts gate Selmers gate gate gate gate Hansens gate vei Fjørtofts Torshovgata Vossegata Omsens Villaveien gate Færdens Wilhelm Hartvig eien gate Bulls Kvibergs Ole n gate Per Fagerborggata Myra gate Vogts gate Uelands gate Griffenfeldts Mastrups Linderngata gate n Ullern Knut Ullevålsveie Sandakerveie veien Alvssons vei Heggeliv vei Borgen Thaulows veien Hoffs gate Oskar Braatens plass Maridalsveien séen chaus Armauer gate Sognsveien evege Bjørnsons plass Fayes Diakonveien Bjørnstjerne Suhms Halvorsens vei Fabritiu salléen Slemdalsveien Fjørtofts gate Edmund Hegermanns Reidar Tuengen allé plass Neuperts Kobros Arkitekt Rivertz' n Sondr Stockfleths gate vei Blindernveien assen n n Sinsenterr ybakke akken Huseb Thulstrups Stensgata gate Svendsens Johan Bentsebrugata Uelands gate Gustav s gate Jensens Thurmanns Lille Frøens vei n hauge Sørby Sondrevege Sondrevegen gate Kirkeveien Hjørungkroken Sandakerveien Hemmestveitb Priorveien Torjusbakken gate Colletts Kirkeveien Tusentripp Torshovgata Feddersens gate en Vøyenbrua Eugéne Hanssens August gate Cappelens Sørkedals gate gate Rosenlundgata Søren Jaabæks gate Tårnveien Oskar Braatens Trondheimsveien Pilestredet gate Armauer Hansens gate Stallares en vei Frichs Monolitvei gate en Slemdalsvei Guldberg Noreveien Oluf Ryghs Apalveien eien vei s vei s Skøyenv Krohg vei gate ral Krohgs Geitmyrsveien Fayes veien Gene General Presidentgata Bjørn Sophus Bugges plass Ole Oskar Jacob en gate Sethnes Oskar gate Stensgata gate ta gate gate Lovisenbergga Colletts gate Thereses Fagerborggata Sandakerv eien gate Lyder Søren Jaabæks gate Mailundveien Bulls Ole vei nds gate Vogts Maridalsveien Pilestredet gate Anton Beierbrua gate vei nds gate Christies Konghellegata Jørgen Løvlands gate gata Fagerheim Thorvald Meyers gate gate Colletts Dynekilgata Vallegata tubben ien Skøyens s vei Skøyenve Guldberg Bekkeliveien gate Schjøths Anton gate Hårfagres ata gate Rosenhoffg Diriks Jacob vei Hoffsveien gate gate Aalls Guldbergs eien Evald Ryghs Biermanns gate Cathinka Husebyv gate Gardeveien Sørkedals Løvlands Lippes Bjaala Askergata gate Bekkelibakken gate der Åsaveien Olav von Hertzbergs Biermanns Våghalsen ds Firklø Hammersta ien verve ien Slemdalsve sletta Huseby Noreveien Valdresgata gate Silurv Jørgen Schønings Vågebyveien Claus Riis'gate Brageveien Båhusveien gate Vidars vei llobakke Østgaards gate v Vigela Schjøths Nansens n gate gate Strømstadgata Uelands gate Fridtjof Wolffs Dynekilgat gate Kirkeveien Bekkelikroken eien a Østgaards gate Birchs General Gusta vei Vossegata terrasse Michelsens Volvat Banksjef Sagveien eruds Christian Johan Sverdrups plass gt. Frølichs ien Kopp Tverrbakken gate Geitmyrsveien en Holsts Sagens gate gate gate Aalls Jacob Åsaveien Trudvangve listubb gate vei eien Heggeliv Thaulows Schwachs Suhms gate Hårfagres Bekke en Ullevålsvei eien ybakk Anna en Braatens Sørkedalsv Harald Huseb en gate Thranes gate vei Huse Lille se terras bello Monte Montebe Vøyensving tveien Konven Marcus ds Priorvei en ybakk Huseb gate Reins chaus Ullern by gate Jonas Gydas Hammersta séen Braatens Brochs Gardeveien vei ien Klokkergata Mailundve gate Maridalsveien Gørbitz' Harald veien Barliens gate Lofotgata Sofies s gate Vigs Kingos gate gate Fougstads Pavels' gate Nordmørgata Mølleparken gate Vidars Landstads gate Sinsenveien Fagerborggata en Kirkeveien Bogstadve Jarlsb Vestenghaugen orgvei gsving en Valdresgata Sorgenfrig Rosenhoffgata Colletts gate gate ata Middelthuns Vøyensvingen gate Ryghs gate gate Skøy Fastings Evald ngen plass Suhms Hofftunet ata Sunnmørgata Margrethe Munthes Åsaveien a ensvi vei gate Nansens Ullern Schønings Valkyriegat Fridtjof rglia Geitmyrsveien Gullkroke Guldbe Dælenengg gate n Jarlsbo rgveien Ilagata Johannes Bruns gate Sannergata ien gate Aalls Rosenhoffgata n Jacob Maridalsveie Geolo Einar Tambarskjelves plass Christies gate gate gate Hans Sagveien Klausens Toftes gate Stensgata Hammerstad Ole itveien Monol Jarlsbo rgveien Konghellegata Henrik eien Montebellov séen chaus Nedre Silkestrå Trondheimsveien a gate Løvlands Jørgen gata Stockholm Romsdalsgata Øvrefoss gate Colletts gate Foss' Herman Hasleveien Bolteløkka allé Kirkeveien gate Eugenies ata Neubergg Schleppegrells gate Schleppegrells gate Eugenies gate Bülow-Hanssens plass Schleppegrells gate Hekkveien Nini Roll Ankers plass Petersens Gøteborgg Fougstads Frederik ata gate gata Rosenborg Øvrefoss Christian Michelsens gate gate Malmøgat København gate Hauchs gate ds Pilestredet Steenstrups gate Frederik Haslunds gate gate gata a gate Wilhelms Fjellgata Thranes Waldemar Brandts Bjerregaar se ata gate terras Marstrandg Schønings n gate gate Skøye Kirsten Hansteens plass gate plass s vei Thorvald Meyers Alexander Kiellands Darres t Knudssøn Soelvolds Hesselbergs gate Ullevålsveien ata Fagerborgg gate gate Vibes Ingelbrech Konventveien Fagerheimgat Vallegata s gate Pilestredet Hammerstad Christies gate ata Hesselbergs gate gate Fauchalds Damlihaugen Mølleparken ta Industriga Markveien gate ken faret Bekke Damliveien ngata Københav gate Thereses Sagens gate Vigs Blix'gate Snorres ta Valkyriega vei Hoffsveien Falsens gate Uelands Ole Elias Schultz'ga Bogstadveien 9 Dælenengg gate te Valkyrieplassen Majorstuveien ns ttelse Th.Ki Veslekro ikollen Abbed gate Bruns gate s gate Essendrop Ladeveien Sannergata Sannerbrua Waldemar Thranes Johannes Arbos Middelthuns gate Kingos gate Lyder eien n Trudvangv dreveie gate Jenny Braatens plass Vinkelplassen Majorstuen Gråbrø gate gate Bogstadvei Sporveisgata Louises en s allé Maries Waldemars gate Vibes Hage Laura Gundersens Paulus' plass gata gate Fougstads Trondheimsveien Doblougs Mikkel Kirkeveien Toftes gate gate Pilestredet gate Brandts vei Ole Markveien Uelands gate Arnebergs plass Langgata gate Åmotbrua Maridalsveien Arnstein kollen Tromsøgata ata Nissens gate Falsens gate gate Ullevålsveien Dælenengg Martinus Lørdahls Vigs Johan Throne Holsts plass vei terrasse Thereses gate gate Gustav Seilduksgata Casparis Astrids gate gate Dronning Middelthuns Vigelands Hoff Hovfaret Abbedi Grünerstubben St. Hanshaugen Stockholm a Industrigat gate Gjørstads ikollen Abbed Carl Berners plass Wergeland Henrik Sorgenfrig Sofies gate St.Georgs vei ata gate vei Engebrets gate Seilduksgata Thranes Waldemar Gangvei Bogstadvei gate Geitmyrsveien Dybwads Frits Thaulows gate Sofies gate gate gate Finnmarkgata Trondheims Københavngata Ola Narr Snippen Teglverksgata Gøteborggata gate Thranes gate Waldemar Schwensens gate Sars' Tromsøgata Rathkes ta Grønnega Daas Monrads gate Eckersberg gate Sundts ien gate gate terrasse Glückstads Trondheimsve gate Schives Thorvald Meyers gate Hallings gate Eilert vei Thunes Sars' Frogner Kirkegårdsgata gate Daas veien veien Bodøgata n Oscars terrasse gate Uranienborg Industrigata s gate gate Kirkeveien vei Vigelands Gustav Thorvald Meyers gate gate Schwensens gate Sundts Eilert Holtegata Industrigata Schives gate allé Madserud alle Madserud Prinsessealléen Askeveien Langgata gate Fearnleys gate Tidemands gate en Askevei vei enkes gate gate Stensbergga Parkveien gate Schaftegata allé Madserud Pilestredet gate Tidemands gate gate gate Nedre gate Odins Nordraaks gate Rathkes s gate Eckersberg gate Brenneriveien Erling Ingar Mosse Jørgensens plass ien Trondheimsve gate Markveien gate Skjalgssons Hegdehaugsveien ta Nobels Lochmanns Professor Korsgata Kirkegårdsga vei gate Damstredet Hegdehau Herslebs Nilsens Øvre gate gate gate Josefines n Holbergs gate Tyskestrandveien gate Iduns gsveien Eilert n Hoffselvpromenaden gate gate Zetlitz' gate Sundts Blytts Bjelkes gate gate Jens Schives Frognerveie n Conradis Park Finnmarkgata Hafrsfjordgata gate Welhavens gate Magnus Sofienberggata Schous plass Stolmakergata rgveien Nordahl Rolfsens plass Frimanns gate gate Sverdrups Egebergs Fredensbo Schafteløkken Bergs gate Nordre gate Nordre gate gate Westye gata Stensberg Pilestredet eien Verkstedveie Sverdrups Grünerbrua Toftes gate Harbitz' gate Hansens Mauritz Arno Bergs plass Drammensv Ullernfaret gate Rathkes Rathkes plass Møllerveien Fredensborgveien Holtegata Heftyes Thomas Gamle Løvenskiol gate gate Madserud allé ds a Grønnegat Oscars gate gate Sars' Askekroken Nobels Lindemans Solheimgata Zahlkasserer Schafts plass Skøyen torg allé Karenslyst Maridalsveien Olsens Tingstu gate vei Skjelderups ns Markveien Maridalsveien Ullevålsveien Schæffers Parliament ta Drammensveien Drammensveien Drammensveien gate Sjølystveien Bestumveien Helgesens gate Sofienberggata Dovregata gate Iverse vei gate Falbes gate Josefines Sofies Sigurd Luihns rgveien gate gate tuveie Rigmor gate Moes Hegdehaugsveien Jørgen Tors Tings gate Akersveien Sofies Sofienberggata Gimleveien Fagertunveien stien Egebergs Fossveien Westye Kjærlighets Pilestredet vei Karenslyst plass n Telavåggata Sofienberggata Langaards gate Bestu mveie Telavåggata gate Akersbakken Krumgata President n Helgesens Dalsbergstien Uranienbo bakke Olaf Ryes plass Dalsbergstien Dalsbergstien Briskebyveien Ullernveien 7 Hoffs Akersbakke Colletts vei Vigelands Gustav Nordraaks Abbedisvingen allé Elmholt en Frydenlundgata eien Abbediengv Neuberggata terrasse Ullern Nedre oltvei Toftes gate gate Elmh Bislett Vardøgata Telthusbakken gate Bjerregaards Sofies plass Langårdsløkken gate Kristinelundveien Skøyen Verksgata Snippen Grüners gate Professor Dahls gate gate gate Frogner plass Solheimgata n Steenstrups gate gate Qvams Fredrikke Lille Professor Dahls Askekroken Erichsens Rodes plass a gate s gate Sigyns vei Thorvald Karlstadgata Solhauggat Krafts (Vestkanttorget) gate Skøyen gate Marselis'gate Josefines Munthes s gate Svartes Nedre Helgesens Homansbakken Gyldenløve Halvdan Hoffsveien plass Eckersberg vei ntveie Knud Knudsens Benneches gate Amaldus Nielsens plass Astrids Ullernveien Adve plass Gustavs ien Adventve Vigeland Sculpture Park Gisle Johnsons Larsens ien vei gate Helgesens gate Bergverksgata gate Bogstadve Eriksens Dahls gate Ullevålsveien Hjalmar Karlstadgata Hans Ross' gate sveien Underhaug gate Thorvald Bergstien Bislettgata Sporveisga Hjelms Ulfstens lléen Grenseveien Maridalsveien gate Majorstuveien Harbitza vei Professor gate Fossveien Bergsliens gate ta gate Munthes Tromsøgata Rosenborggata gate Aalls Jacob Bjerkelundgata gate gate Royal Palace Dahls St.Edmunds Ungers Bergsliens Professor lléen essea Prins 8 Jonsrudveien Hyllveien Gøteborggata en gate Jonsrudveien se terras vei gata gate gate gate Holmboes ata unds Hammerfest Qvams gate rds Bjerregaa Henrichsens gate Fuglehaugg St.Edm Fjellgata Fredrikke gate Elsters se Teglverksgata gate Dunkers Madserud allé Frydens Fladagers iengen terras a Seilduksgata gate Louises Ole Abbed n Solhauggat Falck Ytters plass Skøye Welhavens Sverdrups Vørterhusplassen Torvbakkgata allé eien Frogner gate Halvdan Lakkegata en Lille Odins Messepromenad gate Uranienborgv gate Svartes Elisa Platous plass Holbergs gate gate Skovveien Parkveien Linstows Elvebakke Sars' Bruns gate gate Akersveien gate Balders Heia Nordahl Vestre gate gate Storms Deichmans Skabos Edvard Fredensborgveien vei gate Nedre Siebkes Briskebyveien Hafrsfjordgata Bjelkes Lallakroken gate Jens Leirfallsgata Kathe Lasniks plass gate veien plass Løvenskio gate Langes gate gate Gimleveien gate Holbergs plass Wergelands Riddervolds gate lds Syrs Rosteds Bruns Eckersbergs Sigurd gate Sven Ottar Birtings gate Dops gate Oscars gate allé Skogvei Rosings gate vei Colletts Holtegata Thomas Camilla gate Heftyes Wessels ien Harelabbve Eckersbergs Karenslyst Sjølyst plass Bidenkaps ien Pilestredet Bakkeveien gate gate Tunve Søndre gate gate Østre Møllergata ta Wilses ien Jess gate Trondheimsve Thorvald Meyers gate veien Ankerbrua allé gate Haxthausens gate Skovveien Lakkegata Olsens vei gate Axel Ankertorget gate Kyrres Maurers Holbergs gate gate Ingrid Bjerkås' plass gate Thor Nybrua Frederik Stangs gate Bestumveien gate gate St.Olavs plass gate Torggata Balchens Olav W.A.Wexels plass Elisenbergveien vei President Nordraaks Harbitz' gate plass gate Meltzers St.Olavs gate Barfots gate gate Grubbegata gate n Frognerveie gate Balders gate Wergelandsveien Heftyes Akersgata gate Munchs Thomas Magnus veien angen Fredensborg Kirkegårdsg gate Claussøns Peder Kommandør T.I.Øgrims plass Øvre Vaskegang gate Gabels Getz'gate Mariboes Oscars gate gate gate Fritzners gate Erling Bernhard Skjalgssons gate gate Slåmotgangen gate gate Krohgs Christian Møllergata gate Torggata Akersgata Parkveien Torggata gate gate Møllergata gate Oscars Inkognitogata ta Akersgata Grubbegata Universitetsga Stortingsgata Professor Aschehougs plass Høyesteretts Norderhovgata plass Sørligata Sørli plass Krohgs te Christian Studenterlunden gate Friis'gate Rosenkrantz'ga gate Lies Sophus Brinken Kjølberggata gate Huitfeldts gate Økernveien gate Johanne Dybwads plass 7. juni plassen Urtegata Bloms Tøyengata Youngs gate Gustav gate Youngstorget gate passasjen Tostrup terrasse Heftyes gate Motzfeldts Norbygata Kolstads Sexes gate Skovveien Sehesteds Frederik Lambrechts gate Stangs gate Sophus Lies Storgata Eva Folketeater Solli plass Thomas gate Gerhardsens plass ta Henrik Ibsens Hagegata bru Einar gate Sommerrogata vei Tøyenhagen Hausmanns plass Johans Heimdalsga allé Guldbergs gate Nygaardsvolds Apotekergata Karl ggata Bygdøy Cato Bjelkes gate Calmeyers Jens Arbeidersamfunnets plass Johan IV'gate gate Skovveien Tostrups Frederiks gate Hafrsfjordgata Nobels gate Juels nelen Hospitalsgata Urtegata Niels Vaterlandtun 'gate gate Teatergata C.J.Hambros plass Kristian Henrik Ibsens gate Hammersbor gate gate Thorsens Ankers Mogens Bernt Gange-Rolvs Hausmanns gate Osterhaus Dronning Blancas vei Augusts Sehesteds plass Pilestredet gate Tøyengata gate Hospitalsgata Kristian gate Frognerveien Fritzners Rudolf Nilsens plass Herslebs plass Hammersborgtunnelen IV'gate Ebbells anda Bygdøyveien Hammersborggata gate Drammensveien gate Arne Garborgs Kristian terrasse Thorsens Frognerstr Nobel Peace Centre Inkognito Mogens St. Sunnivas gate gate Vahls Monrads gate Badstugata Tullinløkka gate Hengs Munchs Pihls gate terrasse C. A. Ankers Gimle gate gate Calmeyers s Inkognitogata gate Schübeler Haxthausens Augusts gate Bernt e Lakkegata City Hall Kristian Slottsplassen Colbjørnsens Behrens'gat Pilestredet veien Smedkroken Breigata Skråningen Nylandsveien Lakkegata Arbeidergata gate ns Brugata Tøyengata Jens Kronprinse Arbins n gate Løkkeveie Pløens gate Sørli lekepark Grubbebakk Amundsens Breigata Grensen gate Vaterlands Linaaes gate Haakon Lille Grensen bru gate Enerhauggata Møllergata Sørligata Stenersgata Motzfeldts gate gate VII's Smedgata Olav Vs Roald gate terrasse Victoria Lilletorget gate gate Solligata Stangs Thomles Frederik Johans Hansteens Niels gate Juels Karl Lybekkergata gate gata Adelers Sigurds gate Drammensv Munkedam eien Ruseløkkv Stortingsgata sveien gate Gruegata Stortings plass Grønland Parkveien Johan Svendsens plass Nygata Olafiagangen Tøyenbekk Storgata Torggata Klingenberggata Kampengata gate Grønland Platous Slottsgate Øvre gate Stenersgata Lybekkergata Krogs Norbygata Vaterlandtunnelen Slottsgate terrasse Observator Nedre ie en Eidsvolls plass Akersgata Gabels ta Observatorie Cort eien nda Frognerstra vei Kolstadga gate gate Hagegata Bjelkes en Wedels ien Tøyengata engve Skules gate Bjelkes gate Jens Eiriks Sonja Henies plass gate Kirkeristen Stortorvet Smedgata Egertorget n Nylandsveien Fridtjof Nansens plass Drammensveie Hertug Skippergata Hengs Grønlandsleiret Borggata Hagegata Brinken gate Kongens Smalgangen ien Kjeld Jernbanetorget gate Helga Helgesens plass Biskop Gunnerus'gate gate Munkedamsveien Tordenskiolds gate Juels Niels Johans gate Tøyenbekken gate Hansens Schweigaards Teaterplassen gate Nylandsveien Sverres gang gate Jernbanetorget Nedre Vollgate Platous gate Dronningens Vollgate Øvre Gabels Borggata Nielsens Grønlandsleiret Høvlerigangen gate sveien Festningstunnelen Huitfeldts Sjøgata Christian Frederiks plass gate Rådhusgata gate gate gate Håkons gate Brinken Åkebergveie gate n Rådhusbrygge 1 a Bryggegat Holmens Filipstad Schweigaards Kongens en Festningstunnel Anette Thommesens plass Håkons Slottsgate Prinsens gate Filipstadveien Kontraskjæret Kjølberggata gate Olsens Havnegata Christiania torv Nedre Rådhusbrygge 4 n Grundinge ta Støperiga Hollendergata gate Tollbugata Honnørbrygga a Bryggegat Oslo S Prinsens Akersgata Rolf Strangers plass Fred Ragnar Kalheims plass Øvre 3 Munkedamsveien Frognerstranda Mandalls Slottsgate Ruseløkkveien Dokkveien terrasse Framnes Skarpsnogata Kirkegata n Åkebergveien Enerhaugkleiva Joachim Rådhusgata Rådhusplassen Framnesveie gate Brynjulf Bulls plass gate Løkkegangen Nannestadgata gate Ranas gate Tollbugata n Terningbekk Svoldergata Nikolas'gate Bisp Gunhilds Rubina gate Munkedamsveie Svoldergata plassen Gunnerus'gate Magnus'gate Hieronymus Lassons gate Bjørn Karl gate Farmanns gate Heyerdahls gate bru Rosenkrantz gate Sverdrups 'gate Otto Munkedam eien Hengsengv KonTiki Museum Biskop gate Schweigaards Enga Adelers Finn Alexanders plass Margit gate Cort gate Enerhaug Åkebergveien Europarådets plass Olav Vs Munkedam sveien gate Parkveien Hansteens gate Leiv Eirikssons gate gate Prinsens Mauds gate Skillebekk Astrups Jens Evensens plass Mandalls Kirkegata Huitfeldts Kronprinsesse Märthas plass Dronning Reichweins terrasse Observatorie Eivind Skippergata veien Bygdøy Bervens gate løkke gate Observatorieg ata Viking Ship Museum vei Frederiks Christian Johans Kjølberggata Karl Wessels plass Sigurds Prestegata Stubs Ruseløkkve Tollbugata Akrobaten Dronningens Strandgata gate Wedels vei Rådhusbrygge 3 Brygge vei Rådhusbrygge 2 Holsts Filipstadveien Framnesbrygga gen Riggergan Nylandsveien Stranden et Bryggetorg Trelastgata Skippergata Slottsgate Dronning gate Bispegata Fred Nedre Koøyet Eufemias Olsens Bankplassen gate Fjordalléen aia Tingvallak Hjortneskai Vest Jarlegata Rådhusgata Beddingen Bolette Akershusstranda nordre Akershuskai Filipstadkaia Filipstadveien Oslo Myntgata Oscarshallveien Schweigaards gate Munkegata brygge gen Nordengbrua vei Frederiks Christian gate ien Oscarshallve Palékaia Bryggegan Nonnegata 1 Oslo highlights Klostergata Tjuvholmen allè Operagata Myklegardgata Kirkegata Wismargata len Festningstunne Kirsten Flagstads plass bro Olav Selvaags plass Lille Harald Hårdrådes plass Stranden Akershusutstikke Landgangen Vestfoldgata Rostockgata Langkaia Skippergata r iks Glacisgata Agdergata Myntgata Kirkegata Oslo gate Akershusstranda Kanslergata Filipstadveien Bispegata er Clemens'gate Filipstadutstikk Holsts vei St.Halvards Dyvekes Revierkaia se bru Huk terras gate Dyvekes vei aveny Normandie- Erik Schias plass vei tranda Akershuss aveny Huk Geitabru Rostockgata Langviksvei a Saxegaards gata Kanslergat plassen en vei hs eien Frølic Sørenga Huk sborgv Fredrik 6 Vikengata gate St.Halvards Oslo torg Festningsplassen Paulsenkaia enaden Strandprom St.Halvards gate 5.s gate allè Tjuvholmen gate St.Halvards plass Bispegata Nylandsveien Kongens gate Kavringen allè 2 during the sightseeing are indicated by green, numeric dots. Schweigaards Bispekaia Bjørvikutstikkeren Festningstunnelen Tjuvholmen Søndre Akershuskai brygge vei Akershusstranda Holsts edalen Mellby Tjuvholmen Håkon 4 Akershus festning Albert Nordengens plass Kroghs Fru Filipstadkaia Klostergata Grev Wedels plass n Kobbernagle brygge eien gate Jantzens plass brygge Dyna stikker Brannskjærut umsv gate Bispegata Kong Salmakersvenn Marius Glacisgata Egedes enaden Strandprom Kanalbroen vei Strandhagen Holsts Strømsborgveien Festningsplassen ien ghavnve Dronnin Muse Arups 1 Tjuvholmen Filipstadkaia Tomtekaia n Freder Christia vei Kanalen Dronningens Brannskjærut gate Kongens stikker gate Filipstad Hjortneskai Sør Østfoldgata Sjøgangen yveien Bygdø Revierstredet Myntgata sveien Museum hes Dyvekes vei n Bennec n y kapel Baglerstredet Alnagata Inges ia Vippetangka lvei gate Bygdøy terrasse Strømsborgveie Christia Bygdø a Sørengkai Vippetangen ia Utstikker 3 gate Arctanders Erlings gate en Lossegang vei a nggat Ribbu Ekebergveien Konows gate nveien Løche Conrad Hemsens Ryenbergveien Photos this spread: ©VisitOSLO Photographers: Tord Baklund Heidi Thon Joh. Granseth, Nobel Fredssenter Kristian Qvigstad Nancy Bundt Yuri Sali Gunnar Strøm Roberto Meazza Ekebergveien Konows gate Sørengka s vei Ekebergveien Ytre kanal nveien Løche Mosseveien Lastegang Langviksveien Dorthes vei en Grønlikrysset Huk aveny vei Conrad Hemsens Kongsveien en S.H.Lundhs vei ien ynesve Bygdø rgvei Dorthes iksbo Fredr vei Fram Museum Norwegian Maritime Museum sveien Bygdøyne nelen Grønlikleiva Grønlikaia Ekebergtunnelen Eikeveien Christian ken Graahbak Valhallveien Grønlikaia Mosseveien Stamhusveien Ekebergv Grandeve eien Opera House Grønliutstikke llings vei s vei P.T.Ma r Løvstad Theodo vei Konsul Schjelderups ien Strømsborgveien Ekebergveien ylund Bygdø Tjuvholmen Røhrts vei Kongsveien vei vei es Rømck Ekebergkaia vei Jomfrubråtveien P.T.Mallings Dammanns vei Karlsborgveien iks Hukg elen Grønlitunn ren Harald renda Freder Akershus Fortress Aspestien Grønlikleiva s vei Frederik aveny Huk an Oppegårdgata Brannfjellveien Suttung-sletta Admira T. Løvstads Christi Ekebergveien Ekebergsti Brannfjellveien Admir vei ens l Børres vei ien Fredriksborgve en Ekebergstien Valhallveien Ekebergtun Børre nveien sens al Mosseveien Herber vei Rideveien Frølich Alnafetgata Oslo gate Louisebrygga kanal vei vei Fayes Jordans Jacob Rideveien 5 orgveien Fredriksb Indre Hjalmar Lovisenlund Konows gate Christian Frederiks vei rsborg Venne Hammersborg torg Ringgata Keysers Gimle terrasse Frøyas Storgata gate gate Hjørungavåggata Olav en Munch Museum Vestheimgata Frøyas gate Kyrres engvei ta Heimdalsga Nobels gate allé Finnmarkgata gate Schandorffs Colbjørnsens Bygdøy gate vei Ingegjerds Bjelkes Sjølystveien Nedre Vaskegang Parkveien H.Kjerulfs plass Jens Tostrups Frognerstran ta Balders da Universitetsga ien Wilses St.Olavs Herslebs Vennersborgve gate Osterhaus' Gyldenløves gate Juels Niels Riddervolds Ingegjerds allé Bygdøy en Ruth Reeses plass Monrads gate gate Carlsens gate Bruns gate Kruses Drammens Lille Frogner allé n Nordahl Elisenbergveien Bygdøy Bestumstubb 31 Riddervolds gate Tullins gate Verkstedveie Th. Kittelsens plass gate n Sjølystveie 30 s Inkognitoga Amtmann Furus plass Hausmann Ullevålsveien gate Elvebakke Staffeldts Odins Bygdøy allé Olav Kyrres plass veien mens Dram vei Schiøtts Kongsveien n avnveie Kongsh Kongshavn eien råtveien Jomfrub Mossev Kongshavnkai nordre Kongshavnkai søndre vei Kongs Cover page photos: Fotograf Birdy - Birgitte Heneide Design & layout: Ruter As Print: Oslo Digitaltrykk AS