Gps Nav V2.0 User`s Guide - Bell Mobility (bb Touch

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GPS Navigator V2.0 GPS Navigation Suite for: BlackBerry Devices (touch screen) User’s Guide Copyright © 2011 TeleNav, Inc. All rights reserved. GPS Navigator™ is a trademark and TeleNav® is a registered trademark of TeleNav, Inc., Sunnyvale, California in the United States and may be registered in other countries. No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium, for any purpose, without prior written consent from TeleNav, Inc. TeleNav, Inc. hereby grants the right to download one copy of this manual onto a hard drive for personal use. This manual is copyrighted and contains proprietary information that is subject to change without notice. For more information, visit bell.telenav.com. © 2008-2011 NAVTEQ North America. All Rights Reserved. Revision History Version Date Released Description of Changes Author 2.0a 3/16/2011 Initial release. Michael Smith Table of Contents 1. Welcome ...........................................................................................................................................................6 2. Safety and Legal Notices................................................................................................................................7 3. Data Service Options ......................................................................................................................................7 4. Device Controls ...............................................................................................................................................8 5. Getting Started with GPS Navigator .............................................................................................................9 Network Access.....................................................................................................................................................9 Tips on Using GPS................................................................................................................................................9 6. Launching GPS Navigator............................................................................................................................10 7. Using a Bluetooth Headset ..........................................................................................................................12 8. Main Menu ......................................................................................................................................................12 9. Drive To Menu................................................................................................................................................13 Resume Trip ....................................................................................................................................................... 14 Set Up Home ...................................................................................................................................................... 14 My Favorites ....................................................................................................................................................... 15 Category ...................................................................................................................................................... 16 Create New Category .......................................................................................................................... 17 Delete or Rename a Category............................................................................................................. 17 Recent Places..................................................................................................................................................... 18 Address ............................................................................................................................................................... 19 City....................................................................................................................................................................... 20 Contacts .............................................................................................................................................................. 20 Airports ................................................................................................................................................................ 21 Intersection.......................................................................................................................................................... 21 Other Ways To Get Directions........................................................................................................................... 21 Navigation Options (Going To Screen) ............................................................................................................. 22 Edit Origin .................................................................................................................................................... 22 Edit Destination............................................................................................................................................ 22 Edit Route Settings...................................................................................................................................... 22 Driving to your Destination ................................................................................................................................. 23 © 2011 TELENAV, INC. PAGE 3 OF 61 Moving to the Nearest Street ...................................................................................................................... 23 Audible Guidance Tones............................................................................................................................. 23 Audio Replay ............................................................................................................................................... 23 Miss a Turn? ................................................................................................................................................ 24 Navigation Views ................................................................................................................................................ 24 3D Moving Map ........................................................................................................................................... 25 2D Moving Map ........................................................................................................................................... 25 On-Screen Navigation Icons.............................................................................................................................. 27 Traffic ........................................................................................................................................................... 27 Speed Limit.................................................................................................................................................. 27 Lane Assist .................................................................................................................................................. 28 Traffic Cameras ........................................................................................................................................... 28 Navigation Screen Options ................................................................................................................................ 28 Search.......................................................................................................................................................... 29 Map .............................................................................................................................................................. 29 Directions ..................................................................................................................................................... 30 Traffic ........................................................................................................................................................... 30 Navigation Menu Options................................................................................................................................... 32 End Trip........................................................................................................................................................ 32 Report Traffic Camera................................................................................................................................. 33 Edit Route .................................................................................................................................................... 33 Map Style ............................................................................................................................................................ 33 Avoiding Traffic ................................................................................................................................................... 34 From Traffic Summary ................................................................................................................................ 34 From Traffic Alert......................................................................................................................................... 35 Out of Cell Coverage Area.......................................................................................................................... 35 Reaching Destination .................................................................................................................................. 35 10. Search Menu ..................................................................................................................................................36 Using Search ...................................................................................................................................................... 36 Search by Category..................................................................................................................................... 37 Define a Location......................................................................................................................................... 39 Sorting Options ................................................................................................................................................... 39 Map Results........................................................................................................................................................ 40 Ratings ................................................................................................................................................................ 40 11. Maps & Traffic Menu .....................................................................................................................................42 © 2011 TELENAV, INC. PAGE 4 OF 61 The Map.............................................................................................................................................................. 42 Map Buttons................................................................................................................................................. 43 Map Menu Options............................................................................................................................................. 43 Check Traffic....................................................................................................................................................... 43 Other Ways to View a Map ................................................................................................................................ 44 12. Local Apps Menu...........................................................................................................................................46 Movies................................................................................................................................................................. 46 Weather............................................................................................................................................................... 47 Commute Alerts.................................................................................................................................................. 48 Create New Alert ......................................................................................................................................... 48 13. About...............................................................................................................................................................49 About GPS Navigator......................................................................................................................................... 49 Support Info......................................................................................................................................................... 49 Your PIN Number ............................................................................................................................................... 50 Diagnostic Tools ................................................................................................................................................. 50 14. Settings...........................................................................................................................................................51 General................................................................................................................................................................ 51 Navigation ........................................................................................................................................................... 52 Navigation Audio................................................................................................................................................. 52 15. Giving Feedback............................................................................................................................................53 16. Suspending GPS Navigator .........................................................................................................................53 Making a Phone Call from GPS Navigator ....................................................................................................... 53 Taking an Incoming Call..................................................................................................................................... 54 Calendar and E-mail Events .............................................................................................................................. 54 GPS Navigator Options from BlackBerry Address Book.................................................................................. 55 Interruption of Other Services ............................................................................................................................ 55 Switching Between Applications........................................................................................................................ 55 17. Exiting GPS Navigator ..................................................................................................................................56 18. Removing GPS Navigator ............................................................................................................................56 19. The GPS Navigator Website.........................................................................................................................56 Changing your PIN Number............................................................................................................................... 57 20. Error Conditions ............................................................................................................................................58 21. FAQs................................................................................................................................................................59 22. Customer Support.........................................................................................................................................61 23. TeleNav Services Warranty..........................................................................................................................61 © 2011 TELENAV, INC. PAGE 5 OF 61 1. Welcome GPS Navigator utilizes the integration of GPS position determination technology, the Java™ programming environment, and access to your wireless carrier’s data network. Supported Research in Motion BlackBerry devices provide both the Java environment and access to the wireless network. The GPS Navigator application provides:  GPS navigation that punctually guides you turn-by-turn to any destination address in Canada and the United States. If you miss a turn or get off-track, GPS Navigator will calculate a new route for you.  Navigation features such as Lane Assist to help you determine which lane(s) to be in at a multi-lane highway junction or an intersection. View traffic camera locations on your navigation map, as well as the legal speed limit.  Audio and visual traffic alerts while driving or viewing maps, as well as traffic rerouting capabilities to minimize delays on your trip.  Enter one or more destination addresses by keying directly into the device, entering them on the GPS Navigator website, or by pulling your contacts from the BlackBerry Address Book. Optionally, you can input a remote origin and receive Driving Directions from that origin address to the selected destination address.  A Search (Directory) feature that allows you to find businesses or points of interest near your current location, around a favorite, around an entered address, or around an airport. You can call the business first to check availability of an item and then navigate to it. You can also save the address for use later in the day.  Points-of-Interest search result ads that offer merchant review, deals, and restaurant menus (depends on availability).  Maps of the area around your current location, a marked favorite, or an address you enter manually or have previously entered. You can pan the map (adjust left/right/up/down), and zoom in or out. Maps and pointsof-interest are frequently updated for accuracy, at no additional charge to you.  The ability to set up alerts for your daily commute and view any traffic incidents on the map of the route.  The ability to set Daytime or Nighttime colors for your map or navigation screens. You can also set this to “Auto” for automatic color adjustment throughout the day.  A Movies feature to search movie listings based on location or theaters.  A Weather feature to view current weather conditions, as well as a 7-day forecast, for a location that you choose.  The ability to personalize the application by selecting the use of Imperial or metric distance units, the language for audible guidance, the map colors, etc. GPS Navigator’s servers support these enhanced services via the carrier’s data network. © 2011 TELENAV, INC. PAGE 6 OF 61 2. Safety and Legal Notices Please read this section carefully before using GPS Navigator Bell Mobility and TeleNav will not accept any responsibility whatsoever for accidents resulting from failure to observe common sense precautions. Your personal judgment, traffic regulations, and common sense must always take precedence over any driving direction produced by GPS Navigator. WARNING: Keep your eyes on the road. It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times, ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application displays, audible cues, or manually interacting with the controls. When you need to enter data on your device using the keypad or study the display, please do so while the vehicle is parked, not while in motion. Should your ability to drive responsibly be decreased, please turn off the device. WARNING: Install the equipment safely. If you are using a device mounting kit, make sure that it does not obscure your vision. You may wish to charge the device while using GPS Navigator. If so, make sure the charging cable does not interfere with any of the vehicle controls. WARNING: Drive safely and use common sense. The vehicle operator’s personal judgment, traffic regulations, and common sense must always take precedence over the instructions provided by GPS Navigator. It is your responsibility as the vehicle operator to drive safely, observe all traffic rules, and above all use your own personal judgment while driving. If you feel that a route suggested by the navigation software instructs you to perform an unsafe or illegal maneuver, places you in an unsafe situation, or routes you into an area which you consider unsafe, do not follow the instructions. 3. Data Service Options The GPS Navigator application that you install on your device requires a means of accessing the public Internet, which is typically provided by your carrier’s data network. The GPS Navigator application communicates with the GPS Navigator servers to get routing, maps, and points of interest via your carrier’s data network. You do not need to purchase additional data services if you already have a data or email services plan for your device. However, if you do not already have a data or email services plan, you must order one from your carrier so you can use the GPS Navigator application. © 2011 TELENAV, INC. PAGE 7 OF 61 4. Device Controls Your BlackBerry device provides several different ways for you to control GPS Navigator and input information. In addition to the touch-screen, the table below explains the phone controls most commonly referenced. Key © 2011 TELENAV, INC. Name Function Menu Call up the menu in most GPS Navigator screens for additional functions to choose from. The menu options vary, depending on the screen you are viewing. Trackpad Navigate through form fields, scroll, and pan maps. Escape Go back to the previous screen. When you press Escape on the GPS Navigator Main Menu, you will be putting the application in “Suspended” mode (running in the background) to access the BlackBerry menus. Choose Menu >> Exit to completely exit the application. Alt Toggle between typing letters, numbers, or symbols on the keypad. Space On devices with a physical keypad, the Space key is used to repeat the last audio prompt on a navigation screen. Delete Delete text entry, individual addresses, or categories, such as in the Favorites or Recent Places screens. To go back to the previous screen, use the Escape key instead. Enter Toggle to the next entry field on a form. Also acts as an OK key. Speaker Toggle Bluetooth on and off when viewing a navigation screen. PAGE 8 OF 61 Choosing the Menu key while using the GPS Navigator application may give you a variety of options, depending on what screen you are on. The options are discussed in the appropriate sections below. There is usually an option for Help and one to take you back to GPS Navigator Home to reduce the number of times you would have to press the Escape key. 5. Getting Started with GPS Navigator GPS Navigator requires a Bell Mobility subscription and means of accessing the public Internet. This allows the application to access its servers for mapping, routing, and search services from your device. Network Access GPS Navigator uses the public Internet to access its servers for mapping, routing, and search services from your device. If you are not using your BlackBerry for e-mail services, you will still need to add an individual BlackBerry e-mail plan to have access to data services. There are three different network settings; one is automatically determined for you by GPS Navigator when it launches. Wait 90 seconds after turning on your BlackBerry to allow these services options to register. Tips on Using GPS In order to get information for navigation, devices are equipped with a GPS receiver that uses signals from satellites orbiting the earth. If this is your first GPS device, the following tips will help you get started.  When using GPS, make sure you are outside with a clear view of the sky and no buildings or trees are in the way.  The time to acquire the first GPS signal of the day may vary, so please be patient.  Keeping your device powered on will help make getting subsequent GPS signals much faster during that same day. © 2011 TELENAV, INC. PAGE 9 OF 61 6. Launching GPS Navigator GPS Navigator comes preloaded on your device. 1. On the BlackBerry main screen, choose All and press the Menu key. 2. Choose Open Tray to expose all the applications. 3. Choose the GPS Navigator icon. 4. The first time you launch GPS Navigator, the application may ask you for access permissions. Make any changes to the Permissions screen. Bell Mobility recommends accepting the default values. 5. Choose Menu >> Save when you are done. 6. The splash screen briefly appears, followed by the Select Language screen. Choose a language for on-screen text and spoken navigation instructions. © 2011 TELENAV, INC. PAGE 10 OF 61 7. Read the GPS Navigator Terms of Service. If you agree to the terms and conditions, choose Accept to continue. 8. Depending on your device, you may be offered a trial subscription. After the trial, select your access choice on the subscription screen to continue using the application:  Buy – Unlimited access to the application for the lifetime of your BlackBerry device.  Subscribe – Subscribe to a monthly plan (you will see the charge for each month’s use on your phone bill). During your first use of GPS Navigator, the device will download the audible and graphical content needed to build the displays and produce audible messages. NOTE: Do not interact with the BlackBerry while this download is underway. Wait for it to finish. When the download is completed, you will see the GPS Navigator Main Menu. NOTE: If GPS Navigator indicates that it cannot reach the servers, the most likely reason is that your carrier data service plan is not yet active. You may need to contact your carrier to extend your service agreement. You will not be able to progress beyond this point until your account is returned to current status. You may also see an important message from Bell Mobility regarding upgrades, scheduled downtime, pending account expiration, etc. When the device reaches the GPS Navigator servers with a valid and active phone number and PIN, the device will be registered to use GPS Navigator and will not present any of the above screens except the splash screen in the future. Visiting bell.telenav.com and changing your PIN will require you to repeat the above registration process. © 2011 TELENAV, INC. PAGE 11 OF 61 7. Using a Bluetooth Headset You can redirect navigation audio through your Bluetooth headset. You must first pair your Bluetooth headset from the BlackBerry menu before turning it on within GPS Navigator. 1. From the BlackBerry Main Menu, go to Setup >> Set Up Bluetooth. 2. On the "Add Device" pop-up, choose Search. The BlackBerry will search for nearby Bluetooth devices. 3. Find the device name in the Select Device results list. You may need to follow the pairing instructions and provide a password if asked, depending on your specific Bluetooth device. 4. Once the device is paired, launch GPS Navigator (Menu >> Downloads >> GPS Navigator). 5. Make sure your Bluetooth device is powered ON. Then choose a destination in the Drive To menu. 6. Once you are on the navigation screen, press the Menu key 7. Choose Bluetooth On. NOTE: If your Bluetooth headset is off, you will see a pop-up reminding you to turn it on. You should see a small Bluetooth icon in the upper-left corner of the screen indicating that audio is being routed to the headset. Repeat Step 6 and choose Bluetooth Off to toggle off the Bluetooth mode. If you exit the GPS Navigator application, you will need to toggle Bluetooth back on when you return to the navigation screen. toggle Bluetooth on or off. NOTE: You can also press the Speaker key 8. Main Menu The GPS Navigator Main Menu (referred to in this User’s Guide as “Main Menu”) contains these options:  Drive To  Search  Maps & Traffic  Local Apps You can return to the Main Menu by choosing Menu >> Home from elsewhere within GPS Navigator. This will save you on the amount of clicks it would take to get to the Main Menu by pressing Escape. © 2011 TELENAV, INC. PAGE 12 OF 61 9. Drive To Menu You can select a variety of ways to get driving directions to a destination. TIP: Coaching for each screen is available using the Menu >> Help selection. The Drive To Menu options are:  Resume Trip – This option appears if your last navigation session was interrupted before you arrived at your destination. Choose “Resume” to navigate to the destination from your current location.  Set Up Home – This option appears as “Home” after you have set up a home address. Get directions from any location to your home address.  My Favorites – Choose a Favorite place to get directions to it. These are addresses that you have found and saved in the past.  Recent Places – You can get directions to a Recent Place that you found in a Directory search, viewed as a map, or located with other Drive To options.  Address – Enter a street address.  City – Enter the name of a city.  Contacts – Select saved contacts from your device’s Address Book.  Airport – Quickly find airports by entering a 3-letter code or city name. Airports closest to your current location are automatically suggested.  Intersection – Enter an intersection by typing. NOTE: When you enter or choose an address, intersection, city, business, or airport, the address will automatically be saved to your Recent Places list. After you choose an address, the Getting Route progress bar will appear. If you want to change your destination, starting point, or route style, choose Edit Route before the progress bar reaches 100%. You will be taken to the Trip Confirmation screen, where you can choose an option to edit. See “Navigation Options” on page 22 for more information. © 2011 TELENAV, INC. PAGE 13 OF 61 The Drive To menu options are discussed in detail below. Resume Trip This option appears if you have previously interrupted a navigation session. Your destination and route settings are saved if you exit navigation while on a route so that you may easily resume the trip later. The settings for a paused trip will clear if you begin a new route. Set Up Home This option lets you save a Home address so you can easily select it for use in the future. Once you have set this up, you can highlight it in the Drive To screen and press the Menu key to Edit or Delete the address. © 2011 TELENAV, INC. PAGE 14 OF 61 My Favorites Favorite are places that you have saved in the past so you can quickly access them. Many GPS Navigator users save their home and work addresses as a Favorite so they can easily reuse the addresses later. Your Favorites list can grow to an unlimited length. If your Favorites list gets very large, it may be easier to use the Find function to find your desired Favorite. To use the Find function, enter one or more alphanumeric characters in the Find field. As you type, the closest match(es) will appear at the top of the list. The following options show up in your Favorites folder:  Create New Favorite – Select an address to mark as a Favorite.  Sync with Website – Pull in addresses that you saved in the GPS Navigator website at bell.telenav.com.  Folder Icons – These are the Favorite categories that you have created. These folders contain the Favorites that you have saved to those categories.  Heart Icons – These are the individual Favorites that you have saved. Highlight a Favorite and press the Menu key for the following options. Options are based on what information is available for a selected address, so not all of the options below may be present.  Drive To – Get driving directions.  Map It – View a map of the Favorite.  Call – Call the business (this option is only available if there is a phone number listed with the business).  Edit – Edit the Favorite’s address, label, or category in which it should be saved (see “Category” on page 16).  Delete – Delete the Favorite from the list. © 2011 TELENAV, INC. PAGE 15 OF 61 Category This option allows you to organize where a location should be stored. 1. In Drive To >> My Favorites, highlight an individual Favorite in the list. 2. Choose Menu >> Edit. The Edit Favorite screen appears. 3. Choose the Category field. 4. On the Categories screen, check the category folder in the list to add the location to the folder. You may select as many categories as you would like. 5. Choose Done. You will be taken back to the Edit Favorite screen. Choose Save to return to the My Favorites screen. NOTE: You can also use the “Filter” function to quickly locate categories if you have a long list. © 2011 TELENAV, INC. PAGE 16 OF 61 Create New Category 1. In Drive To >> My Favorites, highlight an individual Favorite in the list. 2. Choose Menu >> Edit. The Edit Favorite screen appears. 3. Choose the Category field. 4. On the Categories screen, choose “Create New Category.” 5. On the next screen, enter a category name and choose Save. Delete or Rename a Category You can delete or rename a category that you have created in My Favorites. © 2011 TELENAV, INC. PAGE 17 OF 61 1. Choose Drive To >> My Favorites. 2. Highlight the category that you want to rename or delete. Then press Menu >> Rename or Menu >> Delete. TIP: You can also use the DEL key on the BlackBerry keypad. 3. You have the following delete options:  Category Only – Delete just the category. All favorites will be moved out of it and appear on the Favorites screen.  Category & Favorites – Delete the category and all favorites in it. This deletes the favorites in this category only. If a favorite is also saved under a different category, this action does not delete it there.  Cancel – Close the pop-up and go back to the My Favorites screen. Recent Places GPS Navigator automatically saves all of the places that you:  Chose for navigation.  Viewed as a map.  Located using a street address, intersection, or airport. When an address in the list is used within GPS Navigator, it is promoted to the head of the list. © 2011 TELENAV, INC. PAGE 18 OF 61 Your Recent places list can grow to an unlimited length. If you have a large Recent Places list, it may be easier to use the Find function to find your desired Recent Place. To use the Find function, enter one or more alphanumeric characters in the Find text box. As you type, the closest match(es) will appear at the top of the list. 1. Highlight a Recent Place and press the Menu key for the following options. Depending on the Recent Place you are viewing, not all options may be available.  Drive To – Get driving directions.  Map It – View a map of the Recent Place.  Call – Call the business (if phone number is available).  Save as Favorite – Save the Recent Place to your Favorites list to easily locate it later.  Delete – Delete the Recent Place from the list. Address Enter a street address by typing in the appropriate fields. 1. On the Drive To menu, choose Address. 2. Type in a street address. Partial entry (5 or more letters) is okay for the street name. You can also leave the Address field blank and just type in a city and state or zip code to use the address of the city’s center. As you enter characters, nearby cities or addresses that you have recently visited will be automatically suggested. To save time, you can select the suggestions before you finish typing.  Choosing the Menu key will call up a menu with more options you can choose from. For example, you can copy a text field, cancel all your entries, or toggle between alpha or numeric entries 3. Choose Submit to get driving directions. GPS Navigator checks to see if the address that you entered can be found. GPS Navigator prompts you to modify the address if the address is too new to be found in the mapping database or if the street number cannot be found for some other reason, for example, if the street number does not exist. GPS Navigator may also propose an address closest to the range of your entry. © 2011 TELENAV, INC. PAGE 19 OF 61 City Enter a city by typing in the appropriate fields. 1. On the Drive To menu, choose City. 2. Type in a city for directions to the city’s center. As you enter characters, nearby cities will be automatically suggested. To save time, you can select the suggestions before you finish typing. 3. Choose Submit to get navigation directions. Contacts Quickly find addresses that you have saved in your BlackBerry Address Book. If you have a large Address Book, it may be easier to use the Find function to find your desired address. In the Contacts screen, select a contact to drive to. © 2011 TELENAV, INC. PAGE 20 OF 61 Airports Quickly find airports by Airport Code or City Name. The airport is automatically saved to your Recent places list. 1. In the Airport screen, type the three-letter abbreviation of the airport, or type the whole name of the airport. Nearby airports will be automatically suggested in the drop-down menu. As you type, matching airports will also be suggested. You may select one of the suggestions to save you keystrokes. 2. Choose Submit to get navigation directions. Intersection Enter an intersection by typing in the appropriate fields. The intersection is automatically saved to your Recent Places list. 1. On the Drive To menu, choose Intersection. 2. Type in an intersection. As you enter characters, nearby cities or intersections that you have recently visited will be automatically suggested. To save time, you can select the suggestions before you finish typing. 3. Choose Submit to get navigation directions. Other Ways To Get Directions GPS Navigator allows you to get directions to an address in a number of ways. 1. Open the Address Book on your BlackBerry to choose a contact with an address. Then choose Menu >> Drive To. 2. Use the Search option on the Main Menu and search for a Point of Interest (POI). When you are viewing the Details screen for the search, choose Menu >> Drive To. © 2011 TELENAV, INC. PAGE 21 OF 61 Navigation Options (Going To Screen) GPS Navigator assumes that you want to start from your current location, but you can edit your route. After you select a Drive To location, the Getting Route pop-up appears. Choose the Edit Route button before the progress bar reaches 100% to be taken to the Trip Confirmation screen, where you can choose a field to edit. After you are done editing, choose the Get Route button to get directions. NOTE: You can also make adjustments to your route style in Menu >> Settings >> Navigation. Edit Origin Choose the Origin field on the Trip Confirmation screen to select a new starting point for the trip. Edit Destination Choose the Destination field on the Trip Confirmation screen to select a new ending point for the trip. Edit Route Settings Choose the Route Settings field on the Trip Confirmation screen to edit your route style:  Fastest – This default Route Style finds the fastest driving route.  Shortest – This Route Style may or may not take more time to drive but it shows you the shortest distance.  Prefer Streets – Use streets instead of highways if possible.  Prefer Highway – Use highways instead of streets if possible. © 2011 TELENAV, INC. PAGE 22 OF 61  Pedestrian – Find walking directions. NOTE: The “Pedestrian” route style may make your walking route easier, for example by allowing you to take advantage of going the wrong way down one way streets. As always, use your common sense to determine the safety of any route. When you choose one of the above options, you will see a screen where you can select what to avoid on your route. Select a field, and then choose the Done button. NOTE: This screen does not appear if you selected “Pedestrian” as your Route Style. Driving to your Destination Within a few seconds of selecting a Drive To location, GPS Navigator calculates what it believes to be an optimal route to your destination and tells you how to start your trip. If you are not moving, GPS Navigator may not know your direction of travel. Once you start moving, GPS Navigator learns your direction of travel and provides an updated set of driving directions. TIP: Tap the top navigation bar on the navigation screen to replay the audio. For more information about navigation views, see page 24. Moving to the Nearest Street If you are not directly on a street, for example you are in a large parking lot or driveway, you will see a screen that shows GPS Navigator’s best estimate of where you are with guidance on how to move to the first street. Audible Guidance Tones GPS Navigator delivers spoken audible directions as you drive. A preparatory audible tone is typically heard no less than 30 seconds before reaching a turn, and an action audible tone is typically heard no less than 10 seconds before reaching a turn. The preparatory audible tone may not be sounded if the distance to the next turn only allows time for the action tone. The lead times for the audible guidance tones are increased proportionally to your driving speed. This allows more time for changing lanes before a turn if you are driving at highway speeds as opposed to driving more slowly on local streets. A Preference setting determines whether street names are included in the messages or not. Enabling street names increases packet data usage. NOTE: If you are using a Bluetooth headset, be sure to press the Speaker key mode so that you will be able to hear the audio prompts. on the device while in navigation Audio Replay If you want to hear an updated informational message for the current route segment, simply press the Space key. © 2011 TELENAV, INC. PAGE 23 OF 61 Miss a Turn? Whenever you miss a turn, turn the wrong way, turn too early or too late, or otherwise get off the planned route to your destination, the GPS Navigator automatically creates a new route to your desired destination, audibly announce, “Rerouting,” and give you a new set of instructions. If you realize you have missed a turn or have otherwise gotten off the route, just keeping driving. GPS Navigator detects your current location and recalculates a new set of driving directions to get you back on track. It may take approximately 15 to 30 seconds for GPS Navigator to update your route. If during this process you make additional deviations from your current route, GPS Navigator may have to contact its servers for another new route. Smartly-cached map data on your handset allows you to navigate and get turn-by-turn re-routing directions even when you have traveled a small distance outside the carrier’s coverage area. Navigation Views The default navigation view is 3D moving maps, but you may wish to use the 2D Map or Turn Icon view instead. While on a navigation screen, press Menu >> Map Style to change map views. You can also change the default navigation view in Menu >> Settings >> Navigation >> Map Style (see page 52 for more information). © 2011 TELENAV, INC. PAGE 24 OF 61 3D Moving Map A 3-dimensional map with turn icons (default). This view allows you to see how the road ahead is organized, similar to the perspective of a bird flying above the route. You can see the route to your destination as a blue overlay on one of the roads with white triangles leading you in the correct direction. Orange arrows mark any upcoming turns. The name of the street you are currently on is displayed at the bottom of the screen. 2D Moving Map The 2D view allows you to see how the road network is organized, similar to the perspective of a cartographer looking down on a map. The name of the street you are currently on is displayed at the bottom of the screen. © 2011 TELENAV, INC. PAGE 25 OF 61 In 2D and 3D moving maps, you can zoom in or out while navigating by using (+) and (-) on the screen. You can also pan the map up, down, left, and right by using the trackpad. You may see a small network activity indicator comprised of two arrows in the upper right corner of the display when you change map scale factor. If you pan out of the current route, the map will snap back to the current route after 15 seconds with no click activity. The content on the 3D Moving Map navigation view is explained below. Name of the street you will turn onto GPS Indicator Network Connectivity Total distance remaining and estimated time of arrival Next turn Distance until next turn Directional heading Name of the street you are on © 2011 TELENAV, INC. PAGE 26 OF 61 On-Screen Navigation Icons The following explains some of the icons that you may see during a navigation session when viewing a 2D or 3D Map. Traffic When you are viewing moving maps during navigation and have set Traffic Alerts to “On” in Menu >> Settings >> Navigation >> Traffic Incident Alert, an icon will appear at the bottom of the map if there is an accident less than 15 miles ahead of your current route. You will see the distance along the route until the accident and hear an audio warning. (Audio) “Accident 1.6 kilometers ahead on Highway 401 West; 1 lane closed. Tap traffic alert to avoid.” Speed Limit The legal speed limit will be displayed on the screen for major roads and highways. The speed limit alert will be outlined in red if you are driving above the posted limit. © 2011 TELENAV, INC. PAGE 27 OF 61 Lane Assist The Lane Assist feature is designed to help you determine which lane(s) to be in at a multi-lane highway junction or an intersection. As you approach a turn or junction, the Lane Assist graphic will be displayed on the screen with correct lanes highlighted for your route. Traffic Cameras You will see an icon when you are approaching a traffic camera. Traffic camera data is reported by users of GPS Navigator. Navigation Screen Options The navigation screen provides the following options as on-screen buttons you can choose: Search for businesses along your route. View a map of your route View your route as a list of directions. View a list of traffic conditions and incidents along your route. © 2011 TELENAV, INC. PAGE 28 OF 61 Search Use the Search menu to find the desired locations along your navigation route. For example, find every Mexican restaurant on your route between Ontario and Winnipeg. TIP: On devices with a physical keypad, you can also press the S key during navigation to call up the Search Along screen. After you have entered a keyword for your search or selected from the available categories, you have the following search options:  Up Ahead – Find points of interests along the route near your current location.  Near Destination – Find points of interest near your destination. Map The entire route from your starting location to your destination is drawn on a map. The route is displayed as a blue line connecting the Start and Finish flags. 1. Press Menu to choose “Hide Traffic” or “Show Traffic” (depends on availability). “Show Traffic” allows you to see the latest traffic alerts and traffic flow information. Use your finger to choose a Traffic Incident to read traffic details. Highways and major roads with traffic flow information are color-coded by speed in each direction of travel: Speed > 50 mph 30 – 50 mph < 30 mph Unknown Road Color Green Yellow Red Grey 2. Use (+) and (-) to zoom in and out of the map. Use the screen or trackpad to pan the map. TIP: To go back to Moving Map view, press the Escape key. The following are some icons you may see depicting different types of incidents: Accident Congestion Construction © 2011 TELENAV, INC. PAGE 29 OF 61 Incident or events Directions A text listing of every turn for this navigation session from your starting location to your destination, along with mini turn icons. Traffic Displays overall delay from traffic, a summary of incidents on the route, and the average speed for each segment where available. Choose any line to view more details. Below is an explanation of what you will see on the Traffic Alert screen:  Incidents (triangle icons) – Total number of remaining incidents directly along the route. The color of the triangle indicates incident severity: Color Yellow Orange Red © 2011 TELENAV, INC. Severity Only Minor incidents At least one Major incident, no severe incidents At least one Severe incident PAGE 30 OF 61  Trip Time – Estimated time the entire trip will take, including any traffic delays.  Last Update – When the information was last updated.  Kph/ Mph – Average speed on that road segment.  Street – The street or highway name of the road segment. NOTE: “N/A” is displayed for segments without traffic flow information (usually local streets) or segments farther than 200 miles away. If you choose an incident line, you can view the details. Below is an explanation of what you will see on the Traffic Detail screen:  Trip Time – Estimated time the entire trip will take, including any traffic delays.  Average Speed Bar – Average speed of a segment on a scale of 0 to the maximum-posted speed for that segment.  Incident Detail – Each incident is displayed with the following: -Incident graphic detailing the type of incident -Location -Additional comments © 2011 TELENAV, INC. PAGE 31 OF 61 Navigation Menu Options In the navigation screen, press the Menu key to select from the menu as shown in the illustration to the right. To repeat an audio prompt during navigation, press the Space key. When you arrive at your destination, Choose Menu >> Home to return to the GPS Navigator Main Menu. You can also press the Escape key. TIP: The letters in parentheses next to a menu item shows “Hot Keys” that you can use on the keypad to quickly access the feature without calling up the Menu. The Navigation menu has the following options: End Trip You can stop your current navigation session at any time by pressing the Menu key and choosing End Trip. You can also end your trip by pressing the Escape key before you arrive at your destination. © 2011 TELENAV, INC. PAGE 32 OF 61 Report Traffic Camera Traffic Camera data is generated by GPS Navigator users. During a navigation session, choose “Menu >> Report Traffic Camera.” You can also press the C key on the phone’s keypad. Edit Route Change your Origin, Destination, and Route Settings. Refer to page 22 for more information. Map Style Choosing the on-screen directional arrow switches the view between 2D Moving Map and 3D Moving Map. © 2011 TELENAV, INC. PAGE 33 OF 61 Avoiding Traffic From Traffic Summary While you are in a navigation session, you can choose to manually re-route to avoid traffic congestion. 1. During navigation, choose the Traffic button. 2. Highlight one of the lines with slow traffic and press Menu for more options:  Navigation – Go back to the Navigation Screen view.  Avoid Segment – Reroute to avoid the selected segment (You will be taken to the Suggested Route screen).  Minimize All Delays – Reroute to minimize traffic delays for the entire current route (You will be taken to the Suggested Route screen). 3. The Suggested Route screen shows the proposed new route, outlining the original (blue) and suggested route (green), as well as listing the estimated time saved.  Choose Accept to generate a navigation session for the new route.  Choose Cancel to go back to the Traffic Summary screen. © 2011 TELENAV, INC. PAGE 34 OF 61 From Traffic Alert When you hear an audio warning about a traffic incident during your navigation session, you can re-route to avoid congestion ahead. 1. During navigation, an audio warning sounds to alert you to traffic incidents along your route. An alert icon appears at the bottom of the map, showing severity and distance to the incident. (Audio) “Accident 1.6 kilometers ahead on Highway 401 West; 1 lane closed. Tap the traffic alert to avoid.” 2. Tap the traffic alert to avoid the incident. The “Getting New Route” progress bar appears, and the application automatically calculates a route to avoid all incidents within a 15-mile range. When you hear the audio prompt, “New Route,” the new route will be shown on your navigation session. The traffic alert icon will disappear from the screen. Out of Cell Coverage Area When you have traveled outside a cell coverage area, a “No Network” icon will show up at the bottom-right of your screen. You will also hear an audio indication, “There is no cell coverage.” You will still be able to see navigation maps with labeled intersections. There will be no navigation audio prompts, traffic, or Search Along.  When you deviate from a route, GPS Navigator will provide a route to get back to the original.  When you reach your destination, or if you exit the application, you can get a route back to your origin even if there is no cell coverage. Reaching Destination After you reach your destination, you can choose Close and exit the application or choose End Trip to exit navigation and return to the GPS Nav Main Menu. You can also choose Save.  If no activity is detected five minutes after you reach your destination, the navigation session will end to save battery life.  If you deviate more than 200 feet from your destination within 5 minutes of arriving, GPS Navigator will generate a route to get you back to your destination. NOTE: The “Save to Favorite” option does not appear if the destination is already part of your Favorites. © 2011 TELENAV, INC. PAGE 35 OF 61 10. Search Menu The Search menu provides you with a few different ways to find the addresses and phone numbers of businesses such as restaurants, hotels, and gas stations. If the search succeeds, you will be presented with a list of businesses that are near the search point, or within the search area you specified. Once you find what you are looking for, you can get audible and visual driving or walking directions, view a map of the location, or save the location to your Favorites list. You can also place a call to make reservations. Using Search To type in a search, do the following steps: 1. From the GPS Navigator Main Menu, select Search. 2. You have the following search options:  What – Type in a search keyword  Category – Define a search category  Where – Define a search location © 2011 TELENAV, INC. PAGE 36 OF 61 Search by Category 1. Choose the “Category” field on the Search screen. 2. In the Category screen, you can narrow down your search by selecting from the appropriate category. Choose the plus (+) sign to expand a category and the minus (-) sign to collapse it. The “Any” choice means any business in that particular category. NOTE: The text input field will also filter and find matching categories as you type. For example, if you start typing “la,” the filter will suggest “laundry” or lawn.” © 2011 TELENAV, INC. PAGE 37 OF 61 3. After you choose a category, a list of nearby results will be displayed. These results will be ordered by “Relevance,” which is a combination of best match and distance. Make a selection from the list. See page 38 for sorting options. 4. The Results screen appears with details about your selection. The screen shows: a) the name of the business, b) the distance from the search point, c) the street address, and d) the phone number (if available), and e) user-submitted ratings for the business (if available). 5. On the same screen, you can choose from the following options. Depending on availability, not all of the options may be available.  Drive To – Get driving directions (this option will take you to the Going To confirmation screen).  Call – If a phone number is available on the screen, choose it to call the location. NOTE: When the call ends, you will be returned to the Results screen. The calling option will not be available if you are already on another call.  Map – View a map of the area surrounding the business address (See “Map Results” on page 40).  Save – Save the location to your Favorites.  Rate This – Submit your own rating for the business (see “Ratings” on page 40). © 2011 TELENAV, INC. PAGE 38 OF 61 Define a Location On the Search screen, you can choose to either search for the business near your current location or near another location that you specify. 1. In the Search screen, choose the “Where” field. 2. The Choose Location screen appears. Select a place to conduct your search. Sorting Options By default, your search results are sorted by relevance. For more sorting options, choose “By: Relevance” in the lower, left-hand corner of the screen. The options may vary based on your Search Category.  Sort by Relevance - This is a combination of nearest distance and highest rating.  Sort by Distance - Sort the list by order of distance to your chosen location.  Sort by Star Rating - Sort the list by the amount of stars received from user ratings. © 2011 TELENAV, INC. PAGE 39 OF 61 Map Results You can view your search results plotted on a map. From the Map Results screen, you can also choose a corresponding number to view more details about a particular point of interest. On the Map Results screen, choose 1-9 to center on a certain location. Press the 0 key to view more results. Points of interests are ordered based on how they were sorted on the Search Results page. If sorted by distance, the #1 point of interest is the one closest to the search location. If sorted by rating, the #1 point of interest is the one with the highest rating. If you are viewing the Map Results screen from the Search Details screen, the search result number for that point of interest is highlighted by default. For example, if you are looking at the third search result and choose “Map It” from the menu, the third result appears in the center of the page. You can also choose (+) and (-) to zoom in and out, or use the screen or trackpad to pan the map. Zooming out may allow you to view more results on the page. Ratings You can submit your rating for businesses, indicated by the number of stars (the range is from 1 to 5). 1. In the Search Results screen, select a location. © 2011 TELENAV, INC. PAGE 40 OF 61 2. In the Details screen, choose the Ratings button. 3. In the Rating screen, use the device’s keypad to enter a rating from 1 to 5. You can also scroll the trackpad left or right to choose a rating. Your rating will be averaged with other users’ ratings and will affect the location’s popularity points. NOTE: If you choose the “Rate This” option for a location that you have already rated, the original rating is displayed by default. If you submit a modified rating, the old rating is excluded from the average and replaced with the new rating, and the number of reviews remains the same. © 2011 TELENAV, INC. PAGE 41 OF 61 11. Maps & Traffic Menu The Maps & Traffic Menu shows you a map of your current location. You can zoom in or out, and pan the map. At the bottom of the screen are four Map Buttons, explained below. Pressing the Menu key will display the Map Menu Options. The Map When the map appears, you can zoom in or out using (+) and [–] on the screen. Pan the map using your finger on the screen or by using the trackpad. © 2011 TELENAV, INC. PAGE 42 OF 61 Map Buttons Current Location – If you have panned the map, this button repositions the map, centered on your current location (the red dot). Show/Hide Traffic – View or hide the traffic conditions for your current route (see “Check Traffic” section below). Show/Hide Traffic Camera – Display the location of traffic cameras in the area. Search – Search for points of interest near the location displayed on the map. Map Menu Options  Change Location – Get a map for a location that you choose.  Search Nearby – Search for points of interest near the location displayed on the map.  Drive To – Drive to the physical address associated with the cursor point on the map.  Save to Favorites –Save the address to your Favorites. Check Traffic In the Maps & Traffic menu, you can also check traffic conditions around a certain area. 1. When viewing a map, choose the Traffic icon. 2. Traffic alerts, as well as traffic flow information, are then shown on the map, flashing on and off. NOTE: If no traffic information appears on the map, try zooming out to show a larger area. Traffic flow information will only appear for large roads such as highways. © 2011 TELENAV, INC. PAGE 43 OF 61 Other Ways to View a Map There are several ways in which you can view a map and traffic information: 1. To view a map of a different area from the Maps & Traffic menu, choose Menu >> Change Location. You can view a map of: your Home Address, a Favorite Place, a Recent Place, an Address, a City, an address you saved in your BlackBerry Address Book (Contacts), a Business, an Airport, or an Intersection. 2. From the “Map It” option for Favorites and Recent Places in the Drive To menu. For example, from the GPS Navigator Main Menu, select Drive To >> My Favorites >> Highlight a Favorite >> Menu key >> Map It. © 2011 TELENAV, INC. PAGE 44 OF 61 3. From the “Map It” option for any location that you have found using the Search menu. For example, from the GPS Navigator Main Menu, select Search. Search the category for your desired location and then select the Map It option in the menu for the location that you found. By choosing the Map Results icon © 2011 TELENAV, INC. on the Search Results screen. PAGE 45 OF 61 12. Local Apps Menu The Local Apps menu gives you options for setting your preferences and other features as described in the following sections. You will see “New!” next to this menu item on the GPS Navigator main menu the first time you launch the application or when there is a new feature available. Movies Get movie listings, show times, and detailed information for movies playing near your current location or a location that you choose. © 2011 TELENAV, INC. PAGE 46 OF 61  Choose Menu on the results screen to sort the list by rating.  Read movie summaries and view show times by selecting a movie in the list. TIP: In the movie details screen, press Menu for additional options to Call or Drive To the theater. You can also start a new search. Weather Check the weather conditions for your current location or for another location that you select. You can also see the extended weekly forecast. 1. Go to Local Apps >> Weather. 2. The weather condition for your current location is displayed, along with the forecast for the next six days. 3. Press the Menu key and choose Change Location to view weather for another city. © 2011 TELENAV, INC. PAGE 47 OF 61 Commute Alerts You can set up traffic alerts (20 maximum) for frequent commutes. Get an email that gives you traffic information and estimated delay time for the route that your specify. You can also sync your Commute Alerts with the GPS Navigator website at bell.telenav.com. 1. Go to Local Apps >> Commute Alerts. 2. A list of the alerts you created are displayed in the order they were created. Highlight an alert and press the Menu key for additional options:  View Current Map – View this route on a map, complete with any traffic incidents, traffic cameras, and flow information. TIP: On the map, hover the cursor over an incident icon and press the Enter key for details.  Edit Alert – Edit details of the alert, including origin, destination, time and frequency of commute, and notification preferences.  Turn Off Alert – Save the alert in the list, but turn notification off.  Delete Alert – Delete the alert from the list.  Create Copy – Create another copy of the alert (useful for when you would like to create a similar alert and do not want to re-type all the information).  Create Reverse Alert – Swap your Origin and Destination addresses. Create New Alert To set up a new commute alert, do the following: 1. Go to Local Apps >> Commute Alerts and choose “Create New Commute Alert.” 2. In the Commute Alert screen, fill out the following information:  Route Name – Assign a name for the route (e.g., “Home to Work”). Maximum 15 characters. If you do © 2011 TELENAV, INC. PAGE 48 OF 61  Origin – Select a location for your starting point (default is your current location).  Destination – Select a location for your ending point.  Route Settings – Choose your preferred Route Style (Fastest, Shortest, Prefer Streets, Prefer Highways) and what to avoid (HOV/Carpool lanes, Tolls, Traffic Delays).  Time – Set a time to trigger the alert.  Frequency – Select Once, Daily, Weekly (select a specific day of the week), Mon-Fri, or Weekends.  Notification – Select Email to be notified via email about your Commute Alert. Choose the Save button at the bottom of the Commute Alert setup page when you are finished. 13. About Go to Menu >> About to find important information about your GPS Navigator account such as the version number you are using and your PIN. You can quickly find contact information for GPS Navigator Customer Support or access Diagnostic Tools to help you troubleshoot the application. About GPS Navigator This menu option shows the exact version of GPS Navigator that is on your device. Knowing the exact version of your software may be helpful if you ever have to call GPS Navigator Technical Support. Support Info Find contact information for GPS Navigator Customer Support here. Once you are on the Support screen, you can press Menu to quickly call Customer Support. © 2011 TELENAV, INC. PAGE 49 OF 61 Your PIN Number View your PIN number. Your PIN is used to log into “My GPS Navigator” at bell.telenav.com for pre-planning. Diagnostic Tools These Diagnostic Tools can help you troubleshoot your device, in the event that you may need to contact Customer Support. You may be asked to provide some of the information that you find on this screen. You can refresh the data at any time my choosing Menu >> Refresh. This is useful for when you have lost GPS data and need to refresh your GPS location. © 2011 TELENAV, INC. PAGE 50 OF 61 14. Settings Go to Menu >> Settings for options on setting your preferences and other features. Be sure to choose Save to keep any changes you have made. General In Settings >> General, you can edit the following:  First/Last Name – Edit your name here.  Email – Edit your email here. Your email address is used to send important messages about your GPS Navigator account, as well as any commute alert emails you have created. NOTE: You must confirm your email before it can be used for Commute Alerts or Feedback Confirmation.  Language – Determines the language used for screen labeling and audio prompts.  Distance Units –Kilometers/meters or miles/feet.  GPS Source – This option is for devices requiring an external Bluetooth GPS Receiver for navigation options. On BlackBerry devices equipped with an internal GPS Receiver, this option does to apply to you unless you would like to use an external receiver with your device. © 2011 TELENAV, INC. PAGE 51 OF 61 Navigation In Settings >> Navigation, you can edit the following:  Route Style – Fastest, Shortest, Prefer Streets, Prefer Highway, or Pedestrian. By default, all routes are “Fastest” to minimize traffic delays. You can choose “Ask me each trip” for a reminder pop-up each time you choose navigation.  Map Colors – Choose from Daytime, Nighttime, or Auto. Nighttime colors have greater contrast to let you better see the navigation screen in the dark. Choose “Auto” to have the navigation maps switch to Daytime and Nighttime colors based on your location.  Avoid – Select what to avoid on your route: HOV/Carpool lanes, Tolls, and Traffic Delays. You can make multiple selections.  Map Style –3D Moving Maps or 2D Moving Maps. Choose one to use as your default during navigation.  Backlight – Choose whether the BlackBerry’s backlight should be On, On at Turns, or Off. The “On at Turn” option turns the backlight on when a turn is approaching. This can save battery life.  Speed Limit – Show or Hide speed limit displays on major roads and highways on a navigation screen.  Lane Assist – Show or Hide lane assist graphics at multi-lane highway junctions or at intersections.  Traffic Incident Alerts – On or Off. If this feature is on, audio and visual traffic alerts will appear on the 2D or 3D Moving Maps screen if there is a traffic incident on the route ahead.  Traffic Camera – On or Off. If this feature is on, you can view traffic camera locations on maps and navigation screens. Navigation Audio In Settings >> Navigation Audio, you can edit the following:  Audio Guidance – With Street Names, Without Street Names, or No Audio. “Without Street Names” will announce only directional turns. © 2011 TELENAV, INC. PAGE 52 OF 61 15. Giving Feedback GPS Navigator is always striving to give you the best user experience. Just choose Menu >> Give Feedback to type in your comments about how GPS Navigator is working for you. You can also give Feedback from any page in GPS Navigator by holding down the “F” key for two seconds. Occasionally, you may also be asked to provide feedback after a navigation session is finished. To opt out of future feedback surveys, simply check the box, “Do not ask me for feedback after trips.” 16. Suspending GPS Navigator Making a Phone Call from GPS Navigator You can Call In to a location that you have found in a Search such as a restaurant, a hotel, or a store. On the Details screen, choose Menu >> Call (depends on availability). © 2011 TELENAV, INC. PAGE 53 OF 61 Taking an Incoming Call When you are using GPS Navigator and your device receives an incoming call, your phone rings and displays a screen that gives you the option to Answer the call or Ignore the call. If you ignore the call, GPS Navigator resumes and continues with the function that you were using before the call came in. If you answer the call during a navigation session, you can go back to the Navigation screen while still on the call. You will be able to see the navigation map in progress, but you will not hear audio directions. An icon will indicate the call duration at the top of the navigation screen. When the call is completed, press the red End Call key . NOTE: When GPS Navigator briefly uses the data network, incoming calls may be blocked. When you are on an incoming call, GPS Navigator is still running and will periodically collect a GPS fix from the internal GPS receiver. When this fix is taken, there may be a very brief loss of intelligibility on the received audio from the caller. Calendar and E-mail Events When a scheduled calendar event occurs, or an e-mail message arrives while you are using GPS Navigator, a pop-up notification will appear similar to that shown on the right. You can interact with the Calendar or e-mail event by Opening it, or you can Dismiss it. If you Open the application associated with the notification, GPS Navigator will be suspended while you are interacting with the other application, but it will still be navigating. However, if you get off route, GPS Navigator will not be able to recover until you leave the other application. GPS Navigator does not use the network while it is suspended. © 2011 TELENAV, INC. PAGE 54 OF 61 GPS Navigator Options from BlackBerry Address Book You can interact with GPS Navigator from your BlackBerry Address Book. While viewing your Contacts list, press Menu. When you make a selection, GPS Navigator will launch and take you to the appropriate menu.  Drive To – Launch navigation in GPS Navigator to get driving directions to your contact.  Search Nearby – Launch Search to find businesses around the Contact’s address.  Map It – Plot the Contact’s address on a map. Interruption of Other Services Whenever GPS Navigator needs to contact its servers (such as when generating a route), it uses your carrier’s data service, and other services such as SMS messaging and conventional cellular calls are not available. Typically, this interruption of other services lasts no more than 20 seconds. When incoming calls are blocked due to GPS Navigator’s use of your carrier’s data network, phone calls go to your voice mail if you have a voice mail service available. Switching Between Applications Press the Menu key and choose Switch Application to launch the BlackBerry application switcher. This will allow you to leave GPS Navigator running in suspended mode while looking at your e-mail, or using another application. When you use the switcher to return to GPS Navigator, it will move to the foreground and resume operation. If while another application was in the foreground you have left the navigation route, GPS Navigator will say “Rerouting” and obtain a new route for you. © 2011 TELENAV, INC. PAGE 55 OF 61 17. Exiting GPS Navigator From the GPS Navigator Main Menu, press Menu key and choose “Exit.” NOTE: If you press the Escape key, GPS Navigator will be suspended (running in the background) instead of exited. 18. Removing GPS Navigator GPS Navigator can be removed from your BlackBerry quickly right from the device. Follow these steps to remove GPS Navigator from your BlackBerry. 1. In the BlackBerry Main Menu, go to Options (depending on your hardware, you may need to first enter Settings). 2. In the Options screen, choose “Applications” (depending on your hardware, you may need to first enter “Advanced Options”). 3. Highlight GPS Navigator from the list. 4. Press the Menu key and choose “Delete.” 19. The GPS Navigator Website To access the general GPS Navigator website, go to bell.telenav.com. You can also log in to the GPS Navigator pre-planning website at bell.telenav.com to use features such as:  Route planning for a trip by entering the starting and destination addresses (this does not update information on your device).  The Search directory for finding restaurants, motels, stores, gas stations, etc. You can also get addresses, phone numbers, maps, and directions.  Add an address and save it to the My Favorites list on your device. The next time you launch the GPS Navigator application on your device, the new address will appear in your My Favorites list. © 2011 TELENAV, INC. PAGE 56 OF 61 NOTE: Favorites created on the website will only show up in your My Favorites list on the device after you choose the “Sync” option on the Favorites page within GPS Navigator.  Manage addresses in your My Favorites and Recent Places lists (both of which update information on your device). These lists can grow to an unlimited length. You can also delete addresses you no longer need.  Manage an independent Web address book (saved to your Web address book only, not saved to your device).  Update your personal information including your home and work addresses and your email address.  Change your PIN number.  Contact Customer Support. Depending on your account type, you may be able to migrate your GPS Navigator account to a different phone number. Please call GPS Navigator Customer Support at 1-800-667-0123. For security reasons, you cannot perform this change unassisted. Changing your PIN Number 1. In an Internet browser go to the GPS Navigator pre-planning website at bell.telenav.com. 2. Enter your phone number and PIN to log in. 3. Choose the Profile tab and choose “Change PIN.” 4. Enter your current PIN number and your new PIN number. 5. Choose Save. NOTE: You can find your current PIN number on your handset by selecting Menu >> About >> Your PIN Number: © 2011 TELENAV, INC. PAGE 57 OF 61 20. Error Conditions Account cancelled Your GPS Navigator account has been cancelled. Contact Bell Mobility Customer Support at 1-800-667-0123 (or dial 611 from your handset). Account not found You do not have a valid GPS Navigator account. Contact Bell Mobility Customer Support at 1-800-667-0123 (or dial 611 from your handset). GPS signal weak, Cannot get GPS signal, or No GPS data Move to an area where your device has a clearer view of the sky and can still connect with your device. Please note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your device should announce when you have adequate GPS signal again. Low battery The GPS will not work if the device’s battery charge level is below about 15%. Starting with a freshly charged standard battery, we have used GPS Navigator for around 4 hours before it became necessary to connect the charging cable. If you get a low battery warning, connect a charging cable as soon as possible. In some cases, you may need to wait a while for the battery to become sufficiently charged so that the GPS receiver will work. Network signal weak If the carrier network signal is weak, move to an area where reception is better and try the function that requires network access again. GPS Navigator encountered an error GPS Navigator is having technical problems with the specific request that you made. This can be due to an address that it cannot find, or mapping data that does not allow routing from where you are to where you want to go. In this case, try to use a nearby address. GPS Navigator not available If you get an advisory message that GPS Navigator is not available, exit the application and then re-launch it. If the problem recurs, it may be due to a temporary server outage. Unable to generate a route GPS Navigator could not generate a route between the two endpoints of the route. This may be a temporary error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map data in the area around the destination. Unable to login Someone may be fraudulently using your account. You will need to change your PIN (see page 57) and log in again. © 2011 TELENAV, INC. PAGE 58 OF 61 Unable to reach GPS Navigator server You may see this message for several different reasons: a) your data plan is not active, b) your WIX services are not enabled, c) you are outside of coverage, d) the data network is currently experiencing difficulties, or e) the GPS Navigator server is not acknowledging your device’s attempt to communicate. Call GPS Navigator Customer Support at 1-800-667-0123 (or dial 611 from your handset). During the installation process, what happens if I get a “Cannot connect to server” message? If you see the above error during the installation and login process, most likely your BlackBerry needs to be configured to allow the GPS Navigator application to use the data network. Please follow these simple steps from the BlackBerry home screen: 1. Go to Settings. 2. Select Options. 3. Select Advanced Options. 4. Select Applications. 5. Once the applications list has been populated, highlight GPS Navigator and press the BlackBerry Menu button. 6. Set the application settings for “Connections”, “Interactions” and “User Data” to “Allow” and save your changes. 21. FAQs Why do I need the carrier’s data service? The data plan allows you to access nationwide routes, maps, and Search content from the GPS Navigator servers using the data communication features of your device. These services are different from your cellular airtime. To order a data plan, contact your carrier directly. Does GPS Navigator use up my voice plan minutes? GPS Navigator uses data to provide its navigation functions. Using data does not use any of your voice minutes. However, the Call It feature within the GPS Navigator application that allows you to make calls to businesses does use voice minutes. How do I increase or decrease the voice prompt volume and control the backlighting? Speaker volume can be controlled with the volume buttons on the right-hand side of the device. If the speaker volume is set to at least mid-range and you are still not receiving audio prompts, verify that your device profile is not set to vibrate or quiet. To change your profile settings, choose the Profiles icon on the BlackBerry Main Menu (it looks like a loudspeaker). Backlighting can be controlled from Menu >> Settings >> Navigation >> Backlight (choose On, Off, or On at Turns). The longer your backlight remains on, the faster battery life will be consumed. © 2011 TELENAV, INC. PAGE 59 OF 61 Why don’t I hear audio navigation prompts when I am using a Bluetooth headset? If you are using a Bluetooth headset, be sure to press the Speaker key on the device while in navigation mode so that you will be able to hear the audio prompts. A Bluetooth symbol will be shown in the upper-left corner of the screen if you have redirected the audio through a Bluetooth headset. How accurate is the GPS? GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate to less than 50 meters (approx. 164 ft). What is the ideal GPS environment? The GPS requires an open, clear view of the sky. Buildings, covered parking areas, tunnels, and dense foliage can cause the GPS receiver to be unable to locate a GPS satellite or may cause extended initialization time (time to first GPS fix). If you are parked in a covered parking lot or near a tall building, it is recommended that you move into an open area and then begin to use the GPS Navigator service. Why does the GPS not work near buildings and other tall objects? The GPS uses signals from satellites so it needs a clear view of the sky. Tall buildings and other objects that block the GPS receiver’s view to the sky may make it impossible to determine your location. Sometimes the satellites are not overhead but near the horizon; in these cases, the GPS receiver in your device must have a clear view of the horizon. How do I know that the GPS has a signal? The GPS Navigator application on your device alerts you if you do not have a valid GPS signal. If this happens, move to an area where there is a clear view of the sky so the receiver can hear the GPS signals from space. What happens if I’m using GPS Navigator for driving directions and I lose the GPS signal while driving across a bridge or through a tunnel or lose the GPS signal for some other reason? GPS Navigator remembers the speed at which you were driving before losing the GPS signal. GPS Navigator continues to give you driving directions based on an estimate of the projected distance that you may have traveled at your last recorded rate of speed. GPS Navigator recalculates your current position when you regain a GPS signal and adjusts your driving directions accordingly. I noticed there are stars next to some restaurants I have viewed or saved. How is popularity rated? Popularity is calculated by the user-generated ratings, averaged by considering the scores of the ratings and the number of users that have rated the location. A location accrues points based on how many stars it is given by GPS Navigator users. When a location consistently achieves above-average ratings, its popularity count increases. Negative ratings lower the popularity count of the location. How long are ratings kept? Ratings expire after two years. © 2011 TELENAV, INC. PAGE 60 OF 61 22. Customer Support Send an email with your questions or comments to GPS Navigator Customer Support, or enter a comment through the GPS Navigator website. We will promptly reply to your inquiries. Toll Free Customer Support Line: 1-800-667-0123 Bell GPS Navigator Website: www.bell.ca/gpsnav GPS Navigator Pre-Planning Website: bell.telenav.com 23. TeleNav Services Warranty The content and Java application services provided by TeleNav is provided “as is” and “as available” without warranties of any kind, either expressed or implied, including but not limited to any warranties of merchantability or fitness for particular use, or non-infringement. You acknowledge that your use of the TeleNav service is at your sole risk and you agree that the service and the information provided are without warranty of any kind by TeleNav. TeleNav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services available from TeleNav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from unreliable data due to equipment failure or other technical problems beyond the control of TeleNav, and TeleNav does not warrant the services in any respect due to such circumstances beyond its control. Although certain information provided to you by TeleNav may be obtained or compiled from sources TeleNav believes to be reliable, TeleNav cannot and does not guarantee the accuracy, validity, kindness, or completeness of any information made available to you for any particular purpose. Under no circumstances, including negligence, will TeleNav or any of its affiliates, directors, officers or employees, or any third party be liable for any direct, indirect, incidental, special or consequential damages that results from your use or your inability to use the services. You acknowledge that this limitation applies to all content information or other services available from TeleNav, and whether or not TeleNav has notice of the possibility of such damages, and whether or not to circumstances giving rise to such damages may have been within the control of TeleNav. Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In those states, liability is limited to the fullest extent allowed by law. By using the service, you agree to indemnify TeleNav and its parents, subsidiaries, affiliates, officers and employees and hold them harmless from any and all claims and expenses, including reasonable attorney’s fees, asserted third party due to, or arising out of your use of the service and the site. TeleNav Inc. 1130 Kifer Road Sunnyvale, CA 94086 T: 408.245.3800 F: 408.245.0238 www.telenav.com © 2011 TELENAV, INC. PAGE 61 OF 61