Grand Pos

Transcript

http://www.appostar.com Grand POS GP-3464 User’s Manual Edition:May 2016 Version 1.0 PREFACE Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. Declaration of Conformity These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. These devices may not cause harmful interference. 2. These devices must accept any interference received, includinginterference that may cause undesired operation. Lithium Battery Replacement To avoid possible danger of explosion, ensure correct polarity when changing the lithium battery. Replace only with the same or equivalent type recommended by the manufacturer. WEEE (Waste from Electrical and Electronic Equipment) The WEEE wheeled bin symbol on the product or on its packaging indicates that the product must not be disposed of with other waste. It should be the user’s responsibility to dispose of their waste equipment by handing it over to an approved location for the recycling of waste electrical and electronic equipment. For more information about where to send your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. II GP-3464POS Terminal PREFACE Disclaimer The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. Nor are any liability assumed for any damages resulting from the use of this product and the information contained in this document. APPOSTAR reserves the right to make improvements to this publication from time to time in the contents hereof without obligation of the manufacturer to notify any person of such revision or changes. Copyright This work is copyrighted. Reproduction or retransmission of this documentation, in whole or in part, without prior written permission from the manufacture is a violation of copyright law. © 2015 APPOSTAR Technology Co., Ltd. All rights reserved. Trademark Recognition 1. 2. 3. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corp. Intel is a registered trademark of Intel International Inc. Other software or product names used in this manual are the properties of their respective owners and are acknowledged. GP-3464POS Terminal III PREFACE Important Safety Instructions Failure to observe these safety instructions may cause bodily injury, or damage to the product. Read these instructions carefully and keep this user’s manual in an accessible location for future reference. The product may cause a fire or electric shock when it is used improperly. Observe the above safety measures at all times. If the product is damaged, immediately turn off the power and disconnect the power cord. Contact your dealer for assistance. 1. Do not plug in or unplug the power cord with wet hands. 2. Do not plug the product into an AC outlet with the incorrect voltage. (Be sure to use a voltage that is between AC 100V~240V) 3. Do not plug several products into one multi-outlet. 4. Do not apply pressure to the power cord or place heavy objects on it. 5. Immediately stop using the product if it emits strange noise, odor, or smoke. 6. Do not use aerosol sprayers containing flammable gas inside or around the product. 7. Do not allow foreign objects or liquids to enter the product, or serious damage may result. 8. Do not place the product on an unstable surface. The product may cause a fire if it is dropped, damaged, or broken. The following instructions will help you to make better use of this product. 1. Keep the machine away from locations subject to high humidity, dust, or temperatures that exceed the specification.(Refer to SEC. 1.4 Specification) 2. Clean the product only by using a dry cloth or a cloth soaked with detergent. Never use thinner or other volatile solvents for cleaning. 3. At the end of the day, clean and inspect the exterior of the machine after the machine is powered off. 4. Use only specified accessories. 5. Do not expose the accessories directly to sunlight, high temperatures, humidity, dust, or gas. 6. Do not place heavy objects on top of the product or lean them against the product. These items may fall down and cause injury. 7. Do not block the air vent of the product as this can cause heat accumulation inside the box machine and may cause a fire. IV GP-3464POS Terminal Table Of Contents CHAPTER 1 PRODUCT OVERVIEW ............................................................. 2 1.1 UNPACKING .................................................................................................... 2 1.2 APPEARANCE .................................................................................................. 3 1.3 I/O INTERFACE ................................................................................................ 5 1.4SPECIFICATION ................................................................................................ 6 CHAPTER2 HARDWAREINSTALLATION..................................................... 7 2.1 MAGNETIC STRIPE READER (MSR) INSTALLATION ............................................... 7 2.2 VFD/LCD CUSTOMERDISPLAY INSTALLATION ...................................................... 8 2.3SECOND LCD INSTALLATION.............................................................................. 9 CHAPTER 3 SOFTWARE INSTALLATION .................................................. 10 3.1MAINBOARD DRIVER INSTALLATION ..................................................................10 3.2 PERIPHERAL DEVICE DRIVER INSTALLATION .....................................................12 CHAPTER 4 BOARD SETTING .................................................................. 14 4.1 MAIN BOARD JUMPER SETTING .................................................................... 14 CHAPTER 5 BIOS SETUP ......................................................................... 15 5.1 MAIN MENU ................................................................................................17 5.2 ADVANCED MENU ........................................................................................18 5.3 CHIPSET MENU............................................................................................38 5.4 SECURITY MENU ..........................................................................................47 5.5 BOOT MENU ................................................................................................51 5.6 EXIT MENU .................................................................................................52 5.7 BIOS SETUP PROGRAM FUNCTION KEYS ................................................................53 CHAPTER 6 TROUBLESHOOTING............................................................. 54 PRODUCTT OVERVIEW W CHAP PTER 1 PRO ODUCT T OVER RVIEW W Welco ome The Grand POS series s is th he All-in-O One POS Terminal which is conceptu ualized to save pow wer consumption to t meet the t trend for gree en product. The fea atures of Grand POS P includ des energ gy saving, low noise operattion and high perfformance value. The T main board off Grand POS P is sk killfully em mbedded in the slim touch monitor.. The co ompact and a solid d stand gives yo ou flexible e workin ng space arrangem ment. Up to five color c options for the front panel are e also pro ovided to match th he mood of o the ope eration en nvironmen nts. 1.1 Un npacking g Confirm that all the t follow wing items s are con ntained in the carto on. If any y item is missing or damag ged, conta act the de ealer from whom yo ou purchased the product. p 1. POS S Termina alMain Uniit (ord dered spe ecification)) 4. Quic ck Reference Guide e 2 2. Power Adapter A 3 3. Power cord c 5. Driver CD (Userr’s Manual included d) G GP-3464POS S Terminal PRODUCT OVERVIEW 1.2 Appearance Front View 15” LCD touch panel MSR module (optional) / Attachable on both sides Front bezel Base Rear View Hinge cover I/O Cover Storage for power adaptor GP-3464POS Terminal 3 PRODUCT OVERVIEW Side View Tilt angle 0 ~ 85 degree 85° 4 GP-3464POS Terminal P PRODUCT OVERVIEW O 1.3 I/O O Interfface No Port Descriptio on SPEAKER R 1.5W W integrated d x2 Sw witch DC Inputt 12V/5A DC Ja ack VGA A-OUT Cash Draw wer C w with RJ11 Connector 5V/12 2V selectablle COM3 COM M1 Serial port with DB9/M D COM5 COM M2 and RJJ-45 USB Audio-in Printer Po ort 3 x US SB 2.0 Type eA 1 x USB 3.0 Typ peA dio Line -iin with Aud Jack Paralle el port with h DB25//F Connecttor No Po ort PS S/2 LA AN Audiio-out DC Output O Sto orage Descriiption P Power on/o off D DB15/F VGA for s second disp play P PS/2 Keybo oard & M Mouse Conn nector RJ45 LAN Connector C L Line-out witth Audio JJack 12V/ 2A DC Jack H HDD orSSD D with rremovable bracket NOTE: The COM5 is prreset with 5V 5 as default at your disposal. To a avoid confus sion h the LAN po ort, the COM M 5is protec cted with a lid. Remove e the lid beffore with use.. With the rem W movable HDD D / SSD bra acket, the HDD H / SSD can c be easily y removed from th he slot. GP-3464P POS Termin nal 5 PRODUCT OVERVIEW 1.4Specification Model Name System GP-3464 Main Board CPU Main Memory Display Size Display Resolution Touch Panel HDD Expansion slot OS Support IAT1-1900 Intel Celeron J1900 2.0 GHz Quad Core 1G DDR3L RAM, up to 8GB 15” TFT-LCD with Touch Panel 1024 x 768 5 wire resistive touch 2.5” SATA HDD 320G 1 x Mini PCIe POSReady 2009, POSReady7, Windows 7, Windows 8, Linux AC 100V ~240V / 60W Adapter Power I/O Interface Serial Port Cash Drawer Port Keyboard Port VGA Port AudioPort Speaker Ethernet Port Parallel Port USB Port DC Output Power Button 4 x External COM Ports with 5V /12V selectable 1 x RJ11 with DC12V/24V selectable 1 x PS/2 1 x VGA (DB15) 1 x Line in, 1x Line out 2 x Integrated 1.5W Stereo Speaker 1 x RJ45 10M / 100M / 1G Base-T 1 x Bi-directional Parallel (Standard) 3 x USB 2.0 Type A, 1 x USB 3.0 TypeA 1 x 12V / 2A 1 x power on / off switch Optional Peripheral Magnetic Card Reader Finger Print i-Button Wireless LAN Customer Display Second Display ISO 7811 option 1 / 2 / 3 track 512 dpi x 8 bit gray scale, Capture area: 14.6 x 18.1 mm Dallas Key 802.11 b/g VFD / LCD Customer Display 8" / 11.6" / 15" TFT-LCD display Environment EMC & Safety Operating Temperature Storage Temperature Operating Humidity Storage Humidity CE / FCC Class A 5°C ~ 40°C -20°C ~ 60°C 15% ~ 80% RH 20% ~ 90% RH Mechanical Housing Color Construction Dimension(W x D x H) NET / GROSS 6 Black ABS + SECC 350 x 242 x 320 mm N.W. 5.8 kg / G.W. 7.7kg GP-3464POS Terminal HARDWARE INSTALLATION CHAPTER2 HARDWAREINSTALLATION Before starting any hardware configuration, ensure that the system is powered off and the power cord is disconnected to prevent possible damage to the product. 2.1 Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed in both right/left side of GP-3464. By default, the MSR is installed on the right side. Step 1 Remove the cover from the MSR expansion slot. Step 2 Connect the MSR cablecorrectly. Step 3 Fix the MSR module in positionwith 2 screws. ① ② ③ GP-3464POS Terminal 7 HARDWARE INSTALLATION 2.2 VFD/LCD CustomerDisplay Installation Step1 Use flat screw driver to remove the stand cover and break up the lid at the bottom of the cover. Step2 Fit in the bracket and screw it up. Step3 Install the VFD onto the bracket and lead the cable through the stand to theRJ45 COM port. ③ ② ① 8 GP-3464POS Terminal HARDWARE INSTALLATION 2.3Second LCD Installation Step1 Use flat screw driver to remove the stand cover and break up the lip at the bottom of the cover. Step2 Fit the bracket in position with 2 screws. Step3 Reinstall the stand cover. Step4 Hang the LCD onto the bracket and REMEMBERtoscrew it up. Step5 Connect the VGA and power cable to the main screen. ⑤ ① ③ ② ④ GP-3464POS Terminal 9 BIOS SETUP CHAPTER 3 SOFTWARE INSTALLATION This chapter describes the driver requirements and how to install the drivers from the driver CD. All step-by-step procedures described below are for Windows XP and similar on all other Microsoft Windows platforms. Insert the driver CD into your CD-ROM drive. Windows will automatically detect it and the Appostar Driver Installer appears on the screen. If not, locate the Setup.exe file at CD:\ and double-click it to execute the one-step driver installation. Follow the on-screen instructions to complete the installation. 3.1Mainboard Driver Installation a. Select your model name and click Next to continue. b. Click Install Motherboard Drivers. c. Click Drivers icon on the upper left corner to continue. d. Select the “Drivers” option, including Chipset, Graphics, and LAN. Click Install to continue. 10 GP-3464POS Terminal BIOS SETUP e. Installation program will extract driver files to install. f. After Chipset Driver(INF) installed, click No to continue. g. Select “Install this driver software anyway” in Windows Security window to continue the installation procedure. h. Select “Install” in Windows Security window to continue the installation procedure. i. Select “Yes” to reboot system. j k GP-3464POS Terminal 11 BIOS SETUP 3.2 Peripheral Device Driver Installation 3.2.1 Touch COM Driver Installation a. ClickPeripheral Devices b. ClickTouch Panel. c. Click Nexton the Welcome screen to continue. d. Ignore the “Install PS/2 interface driver” option. Click Next to continue. e. Select the “Install RS232 interface driver” option. Click Next to continue. f. Select the None option and click Next to continue. 12 GP-3464POS Terminal BIOS SETUP g. Select the “Support Multi-Monitor System” option. Click Next to continue. i. Type a Folder name or use the default one listed. Click Next to continue. h. Select the Destination Folder or use the default one listed. j. A progress window appears. Please wait. k. Click Yes. The installation completes in seconds. GP-3464POS Terminal 13 BIOS SETUP CHAPTER 4 BOARD SETTING 4.1 Main Board Jumper Setting JCMOS1: Clear CMOS Header Placing the jumper on pin2-3 allows user to restore the BIOS safe setting and the CMOS data. Please carefully follow the procedures to avoid damaging the mainboard. ※ 1. 2. 3. 4. 5. 6. Clear CMOS Procedures: Remove AC power line. Set the jumper to “Pin 2-3 close”. Wait for five seconds. Set the jumper to “Pin 1-2 close”. Power on the AC. Reset your desired password or clear the CMOS data. JPC4/5/6: JCOM4/5/6 Serial Port Voltage Switch Jumper Remark: Max output: 12V@500mA or 5V@500mA for each COM port. 14 GP-3464POS Terminal BIOS SETUP CHAPTER 5 BIOS Setup Introduction The purpose of this chapter is to describe the settings in the AMI BIOS Setup program on this motherboard. The Setup program allows users to modify the basic system configuration and save these settings to CMOS RAM. The power of CMOS RAM is supplied by a battery so that it retains the Setup information when the power is turned off. Basic Input-Output System (BIOS) determines what a computer can do without accessing programs from a disk. This system controls most of the input and output devices such as keyboard, mouse, serial ports and disk drives. BIOS activates at the first stage of the booting process, loading and executing the operating system. Some additional features, such as virus and password protection or chipset fine-tuning options are also included in BIOS. The rest of this manual will to guide you through the otions and settings in BIOS Setup. Plug and Play Support This AMI UEFI BIOS supports the Plug and Play Version 1.0A specification. EPA Green PC Support This AMI UEFI BIOS supports Version 1.03 of the EPA Green PC specification. ACPI Support AMI ACPI UEFI BIOS support Version 1.0/2.0 of Advanced Configuration and Power interface specification (ACPI). It provides ASL code for power management and device configuration capabilities as defined in the ACPI specification, developed by Microsoft, Intel and Toshiba. PCI Bus Support This AMI UEFI BIOS also supports Version 2.3 of the Intel PCI (Peripheral Component Interconnect) local bus specification. DRAM Support DDR3 SDRAM (Double Data Rate III Synchronous DRAM) is supported. Supported CPUs This AMI UEFI BIOS supports the latest CPU. Using Setup When starting up the computer, press during the Power-On Self-Test (POST) to enter the UEFI BIOS setup utility. In the UEFI BIOS setup utility, you will see General Help description at the top right corner, and this is providing a brief description of the selected item. Navigation Keys for that particular menu are at the bottom right corner, and you can use these keys to select item and change the settings. GP-3464POS Terminal 15 BIOS SETUP Notice  TheԜdefaultԜUEFIԜBIOSԜsettingsԜapplyԜforԜmostԜconditionsԜtoԜensureԜoptimumԜperf ormanceԜofԜtheԜmotherboard.ԜIfԜtheԜsystemԜbecomesԜunstableԜafterԜchangingԜanyԜ settings,ԜpleaseԜloadԜtheԜdefaultԜsettingsԜtoԜensureԜsystem’sԜcompatibilityԜandԜsta bility.ԜUseԜLoadԜSetupԜDefaultԜunderԜtheԜExitԜMenu.  ForԜbetterԜsystemԜperformance,ԜtheԜUEFIԜBIOSԜfirmwareԜisԜbeingԜcontinuouslyԜup dated.ԜTheԜUEFIԜBIOSԜinformationԜdescribedԜinԜthisԜmanualԜisԜforԜyourԜreferenceԜo nly.ԜTheԜactualԜUEFIԜBIOSԜinformationԜandԜsettingsԜonԜboardԜmayԜbeԜslightlyԜdiffer entԜfromԜthisԜmanual.  TheԜcontentԜofԜthisԜmanualԜisԜsubjectԜtoԜbeԜchangedԜwithoutԜnotice.ԜWeԜwillԜnotԜbeԜr esponsibleԜforԜanyԜmistakesԜfoundԜinԜthisԜuser’sԜmanualԜandԜanyԜsystemԜdamageԜt hatԜmayԜbeԜcausedԜbyԜwrong- settings. 16 GP-3464POS Terminal BIOS SETUP  5.1 MAIN MENU Once you enter AMI UEFI BIOS Setup Utility, the Main Menu will appear on the screen providing an overview of the basic system information. BIOS Information Shows system information including UEFI BIOS version, model name, marketing name, built date, etc. Memory Frequency Shows the system memory frequency. Total Memory Shows system memory size, VGA shard memory will be excluded. System Date Set the system date. Note that the ‘Day’ automatically changes when you set the date. System Time Set the system internal clock. Access Level Shows the access level of current user. GP-3464POS Terminal 17 BIOS SETUP 5.2 ADVANCED MENU The Advanced Menu allows you to configure the settings of CPU, Super I/O, Power Management, and other system devices. Notice  BewareԜofԜthatԜsettingԜinappropriateԜvaluesԜinԜitemsԜofԜthisԜmenuԜmayԜcauseԜsyste mԜtoԜmalfunction.  TheԜoptionsԜandԜdefaultԜsettingsԜmightԜbeԜdifferentԜbyԜRAMԜorԜCPUԜmodels. 18 GP-3464POS Terminal BIOS SETUP ACPI Settings Enable ACPI Auto Configuration This item enables or disables BIOS ACPI Auto Configuration. Options: Disabled (Default) / Enabled Enable Hibernation This item enables or disables system ability to hibernate (OS/S4 sleep state)/ This option may be not effective with some OS. Options: Enabled (Default) / Disabled ACPI Sleep State This item selects the highest ACPI sleep state the system will enter when the SUSPEND button is pressed. Options: S3 (Suspend to RAM)(Default) / Suspend Disabled Lock Legacy Resources This item enables or disables Lock of Legacy Resources. Options: Disabled (Default) / Enabled Restore AC Power Loss This item enables the system to wake from S5 using Ring-In event. Options: Power Off (Default) / Power On / Last State GP-3464POS Terminal 19 BIOS SETUP EuP Control When EuP is enabled, the system will meet EuP requirement. Options: Disabled (Default) / Enabled PME Wake up from S5 This item enables the system to wake from S5 using PEM event. Options: Disabled (Default) / Enabled Wake system with Fixed Time This item enables or disables the system to wake on by alarm event. When this item is enabled, the system will wake on the hr::min::sec specified. Options: Disabled (Default) / Enabled Wake up date You can choose which date the system will boot up. Wake up hour / Wake up minute / Wake up second You can choose the system boot up time, input hour, minute and second to specify. USB Device Wakeup from S3/S4 This item allows you to enable or disabled the USB resume from S3/S4 function. Options: Disabled (Default) / Enabled. Ring-In Wake up from S5 This item enables the system to wake from S5 using Ring-In event. Options: Disabled (Default) / Enabled. PS2 Keyboard PowerOn This item allows you to control the keyboard power on function. Options: Disabled (Default) / Ctrl + Esc / Ctrl + F1 / Ctrl + Space / Any key / Wake Key / Power Key / Ctrl + Alt + Space / Space. PS2 Mouse PowerO This item allows you to control the mouse power on function. Options: Disabled (Default) / Enabled 20 GP-3464POS Terminal BIOS SETUP Super IO Configuration Serial Port 1 Configuration GP-3464POS Terminal 21 BIOS SETUP Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=3F8h; IRQ=4 /IO=3F8h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2F8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=3E8h; IRQ= 3,4,5,6,7,9,10,11,12 / IO=2E8h; IRQ= 3,4,5,6,7,9,10,11,12 Serial Port 1 Power This item sets serial port 1 power. Options: Ring (Default) / 5V / 12V Serial Port 2 Configuration Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=2F8h; IRQ=3 /IO=3F8h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2F8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=3E8h; IRQ= 3,4,5,6,7,9,10,11,12 / IO=2E8h; IRQ= 3,4,5,6,7,9,10,11,12 22 GP-3464POS Terminal BIOS SETUP Serial Port 2 Power This item sets serial port 1 power. Options: Ring (Default)/ 5V / 12V Serial Port 3 Configuration Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=2C0h; IRQ=6/IO=2C0h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2C8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=2D0h; IRQ= 3,4,5,6,7,9,10,11,12 / IO=2D8h; IRQ= 3,4,5,6,7,9,10,11,12 GP-3464POS Terminal 23 BIOS SETUP Serial Port 4 Configuration Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=2C8h; IRQ=6/IO=2C0h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2C8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=2D0h; IRQ= 3,4,5,6,7,9,10,11,12 / IO=2D8h; IRQ= 3,4,5,6,7,9,10,11,12 24 GP-3464POS Terminal BIOS SETUP Serial Port 5 Configuration Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=2D0h; IRQ=6/IO=2C0h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2C8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=2D0h; IRQ= 3,4,5,6,7,9,10,11,12 / IO=2D8h; IRQ= 3,4,5,6,7,9,10,11,12 GP-3464POS Terminal 25 BIOS SETUP Serial Port 6 Configuration Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=2D8h; IRQ=6/IO=2C0h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2C8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=2D0h; IRQ= 3,4,5,6,7,9,10,11,12 / IO=2D8h; IRQ= 3,4,5,6,7,9,10,11,12 26 GP-3464POS Terminal BIOS SETUP Parallel Port Configuration Parallel Port This item enables or disables Parallel Port (LPT/LPTE). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: Auto (Default) / IO=378h; IRQ=7 / IO=378h; IRQ=5,6,7,9,10,11,12 / IO=278h;IRQ=5,6,7,9,10,11,12 / IO=3BCh; IRQ=5,6,7,9,10,11,12 UART IRQ Mode This item sets PCI IRQ Sharing for OS(EX. Windows) or ISA IRQ for Dos. Options: PCI IRQ Sharing (Default) / ISA IRQ Watch Dog Degree This item allows you to determine the functional degree of Watch Dog. Options: Second (Default) / Minute Watch Dog Timer Options: 0 for disabled (Default) / Min=1, Max=255 GP-3464POS Terminal 27 BIOS SETUP H/W Monitor Smart Fan Function This item allows you to control the CPU Smart Fan function. Options: Enabled (Default)/ Disabled 28 GP-3464POS Terminal BIOS SETUP Smart Fan Mode Configuration CPU_Fan 1 Smart Fan Control This item selects Smart Fan Mode. Options: Manual RPM Mode (Default) / Manual Duty Mode / Auto RPM Mode / Auto Duty_cycle Mode GP-3464POS Terminal 29 BIOS SETUP CPU Configuration Active Processor Cores This item sets number of cores to enable in each processor package. Options: All (Default) / 1 Limit CPUID Maximum When the computer is booted up, the operating system executes the CPUID instruction to identify the processor and its capabilities. Before it can do so, it must first query the processor to find out the highest input value CPUID recognizes. This determines the kind of basic information CPUID can provide the operating system. Options: Disabled (Default) / Enabled Execute-Disable Bit XD can prevent certain classes of malicious buffer overflow attacks when combined with a supporting OS (Windows Server 2003 SP1, Windows XP SP2, SuSE Linux 9.2, RedHat Enterprise 3 Update 3.). Options: Enabled (Default) / Disabled 30 GP-3464POS Terminal BIOS SETUP Hardware Prefetcher The processor has a hardware prefetcher that automatically analyzes its requirements and prefetches data and instructions from the memory into the Level 2 cache that are likely to be required in the near future. This reduces the latency associated with memory reads. Options: Enabled (Default) / Disabled Adjacent Cache Line Prefetch The processor has a hardware adjacent cache line prefetch mechanism that automatically fetches an extra 64-byte cache line whenever the processor requests for a 64-byte cache line. This reduces cache latency by making the next cache line immediately available if the processor requires it as well. Options: Enabled (Default) / Disabled Intel Virtualization Technology Virtualization Technology can virtually separate your system resource into several parts, thus enhance the performance when running virtual machines or multi interface systems. Options: Enabled (Default) / Disabled Power Technology This item enables or disables the power management features. Options: Custom (Default) / Disable / Energy Efficient EIST This item enables or disables Intel SpeedSteps. Options: Enabled (Default) / Disabled Turbo Mode This item enables or disables Turbo Mode. Options: Enabled (Default) / Disabled P-STATE Coordination This item changes P-STATE Coordination. Options: HW_ALL (Default) / SW_ALL / SW_ANY CPU C6 Report This item enables or disables CPU C6 (ACPI C3) report to OS. Options: Enabled (Default) / Disabled CPU C7 Report This item enables or disables CPU C7 (ACPI C3) report to OS. Options: Enabled (Default) / Disabled Package C state limit This item enables or disables package C state limit. Options: No Limit (Default) / CO / C1 / C3 / C6 / C7 GP-3464POS Terminal 31 BIOS SETUP PPM Configuration EIST This item enables or disables Intel SpeedSteps. Options: Enabled (Default) / Disabled CPU C state Report This item enables or disables CPU C state report to OS. Options: Enabled (Default) / Disabled Enhanced C state This item enables or disables Enhanced CPU C state. Options: Enabled (Default) / Disabled Max CPU C-state This option controlls Max C state that the processor will support. Options: C7 (Default) / C6 / C1 32 GP-3464POS Terminal BIOS SETUP SATA Configuration Serial-ATA (SATA) This item enables/disables Serial ATA Device. Options: Enabled (Default) / Disabled SATA ODD Port This item selects SATA ODD Port Options: No ODD (Default) / Port0 ODD / Port1 ODD SATA Mode This item determines how SATA controller(s) operate. Options: IDE (Default) / AHCI Serial-ATA Port 1 This item enables/disables Serial ATA Port 1/2 Options: Enabled (Default) / Disabled SMART Self Test Run SMART Self Test on all HDDs during POST. Options: Disabled (Default) / Enabled GP-3464POS Terminal 33 BIOS SETUP Network Stack Network Stack This item enables or disables UEFI network stack Options: Disabled (Default) / Enabled Note:ԜTheԜfollowingԜitemsԜappearԜonlyԜwhenԜyouԜsetԜtheԜNetworkԜStackԜtoԜ[Enabled] IPv4 PXE Support This item enables or disables IPv4 PXE Boot Support. If disabled IPv4 booth option will not be created. Options: Enabled (Default) / Disabled IPv6 PXE Support This item enables or disables IPv6 PXE Boot Support. If disabled IPv6 booth option will not be created. Options: Enabled (Default) / Disabled PXE boot wait time Wait time to press ESC key to abort the PXE boot. 34 GP-3464POS Terminal BIOS SETUP CSM Configuration GateA20 Active Upon Request – FA20 can be disabled using BIOS services. Always – do not allow disabling GA20; this option is useful when any RT code is executed above 1MB Options: Upon Request (Default) / Always Option ROM Messages This item sets the display mode for option ROM. Options: Force BIOS (Default) / Keep Current INT19 Trap Response BIOS reaction on INT19 trapping by Option ROM: IMMEDIATE – execute the trap right away; POSTPONED – execute the trap during legacy boot. Options: Immediate (Default) / Postponed GP-3464POS Terminal 35 BIOS SETUP USB Configuration Legacy USB Support This item determines if the BIOS should provide legacy support for USB devices like the keyboard, mouse, and USB drive. This is a useful feature when using such USB devices with operating systems that do not natively support USB (e.g. Microsoft DOS or Windows NT). Options: Enabled (Default) / Disabled / Auto XHCI Hand-Off This is a workaround for OSes without XHCI hand-off support. The XHCI ownership change should be claimed by XHCI driver. Options: Enabled (Default) / Disabled EHCI Hand-Off This is a workaround for OSes without EHCI hand-off support. The EHCI ownership change should be claimed by EHCI driver. Options: Disabled (Default) / Enabled USB Mass Storage Driver Support The item allows you to enable or disable USB Mass Storage Driver Support. Options: Enabled (Default) / Disabled USB transfer time-out The time-out value for Control, Bulk, and Interrupt transfers. Options: 20 sec (Default) / 1 sec / 5 sec / 10 sec Device reset time-out The item sets USB mass storage device Start Unit command time-out. 36 GP-3464POS Terminal BIOS SETUP Options: 20 sec (Default) / 10 sec / 30 sec / 40 sec Device power-up delay “Auto” uses default value: for a Root port it is 100ms, for a Hub port the delay is taken from Hub descriptor. Options: Auto (Default) / Manual Device power-up delay in seconds Delay range is 1 ~ 40 seconds, in one second increments. Options: 5 (Default) GP-3464POS Terminal 37 BIOS SETUP 5.3 CHIPSET MENU A. This section describes configuring the PCI bus system. PCI, or Personal Computer Interconnect, is a system which allows I/O devices to operate at speeds nearing the speed of the CPU itself uses when communicating with its own special components. B. C. Notice:Beware of that setting inappropriate values in items of this menu may cause system to malfunction. 38 GP-3464POS Terminal BIOS SETUP North Bridge Intel IGD Configuration GP-3464POS Terminal 39 BIOS SETUP Integrated Graphics Device Enable: Enable Integrated Graphics Device (IGD) when selected as the Primary Video Apaptor. Disable: Always disable IGD. Options: Enabled (Default) / Disabled IGD Turbo Enable Enable: Enable IGD Turbo Enable. Disable: Enable IGD Turbo Disable. Options: Enabled (Default) / Disabled Primary Display This item selects which of IGD/PCI Graphics device should be Primary Display. Options: IGD (Default) / Auto / PCI / SG GFX Boost This item enables or disables GFX Boost. Options: Disabled (Default) / Enabled PAVC This item enables or disables Protected Audio Video Control Options: LITE Mode (Default) / Disabled / SERPENT Mode DVMT Pre-Allocated This item selects DVMT 5.0 Pre-Allocated (Fixed) Graphics Memory size used by the Internal Graphics Device. Options: 64M (Default) / 96M / 128M / 160M / 192M / 224M / 256M / 288M / 320M / 352M / 384M / 416M / 448M / 480M / 512M DVMT Total Gfx Mem This item selects DVMT5.0 Total Graphic Memory size used by the Internal Graphics Device. Options: 256MB (Default) / 128MB / MAX Aperture Size This item selects the Aperature Size. Options: 256MB (Default) / 128MB / 512MB GTT Size This item selects the GTT Size. Options: 2MB (Default) / 1MB VCC_Vnn Config for Power state2 This item enables or disables Vcc Vnn Config for power state2 Options: Disabled (Default) / Enabled RC6 (Render Standby) This item enables or disables render standby support. Options: Enabled (Default) / Disabled 40 GP-3464POS Terminal BIOS SETUP LCD Control Boot Display Device This item allows you to select the display device. Options: D-SUB (Default) / LVDS LCD Panel Type This item selects the LCD panel scaling option used by the Internal Graphics Device. Options: Auto (Default) / Off / Force Scaling Backlight Control This item selects Back Light Control Setting. Options: PWM Normal (Default) / PWM Inverted Panel backlinght brightness This item selects the LVDS panel brightness. Options: 8 (Default) GP-3464POS Terminal 41 BIOS SETUP South Bridge Azalia HD Audio 42 GP-3464POS Terminal BIOS SETUP Azalia Controller This item controls detection of the Azalia device. Disabled = Azalia will be unconditionally disabled. Enabled = Azalia will be unconditionally Enabled. Auto = Azalia will be enabled if present, disabled otherwise. Options: Enabled (Default) / Disabled Audio AMP output This item selects Audio AMP output dB value. Options: 11dB (Default) / 14dB / 19dB / 25dB GP-3464POS Terminal 43 BIOS SETUP USB Configuration XHCI Mode The item selects Mode of operation of xHCI controller. Options: Smart Auto (Default) / Auto / Enabled / Disabled USB 2.0(EHCI) Support This item controls the USB EHCI (USB 2.0) functions. One EHCI controller must always be enabled. Options: Disabled (Default) / Enabled Note:ԜTheԜfollowingԜitemsԜappearԜonlyԜwhenԜyouԜsetԜtheԜUSBԜ2.0(EHCI)ԜSupportԜtoԜ[E nabled] USB RMH Mode This item enables or disables PCH USB Rate Matching Hubs mode. Options: Enabled (Default) / Disabled USB ECHI jebug This item enables or disables PCH EHCI debug capability. Options: Disabled (Default) / Enabled USB Per Port Control Control each of the USB ports (0-3). Enable: Enable USB per port; Disable: Use USB port X settings. Options: Enabled (Default) / Disabled 44 GP-3464POS Terminal BIOS SETUP USB Port 0/1/2/3 This item enables or disables USB Port 0. Options: Enabled (Default) / Disabled GP-3464POS Terminal 45 BIOS SETUP PCI Express Configuration Onboard LAN This item enables or disables Onboard PCIE LAN. Options: Enabled (Default) / Disabled Onboard LAN Ootion ROM This item enables or disables the Boot Option for Legacy Network Devices. Options: Disabled (Default) / Enabled High Precision Timer This item enables or disables the High Precision Event Timer. Options: Enabled (Default) / Disabled SLP_S4 Assertion Width This item selects a minium assertion width of the SLP_S4# signal. Options: 1-2 Seconds (Default) / 2-3 Seconds / 3-4 Seconds / 4-5 Seconds 46 GP-3464POS Terminal BIOS SETUP 5.4 SECURITY MENU Administrator Password This item sets Administrator Password. User Password This item sets User Password. GP-3464POS Terminal 47 BIOS SETUP Secure Boot Secure Boot Secure Boot can be enabled if 1. System running in user mode with enrolled Platform Key(PK) 2.CSM function is disabled. Options: Disable (Default) / Enabled Note:ԜTheԜfollowingԜitemsԜappearԜonlyԜwhenԜyouԜsetԜtheԜSecureԜBootԜModeԜfunctionԜt oԜ[Custom]Ԝ 48 GP-3464POS Terminal BIOS SETUP Key Management Enroll All Factory Default Keys It allows you to immediately load/clear the default Security Boot keys, Platform key (PK), Key-exchange Key (KEK), Signature database (db), and Revoked Signatures (dbx). The Platform Key (PK) state will change from Unloaded mode to Loaded mode. The settings are applied after reboot or at the next reboot. Platform Key (PK) Delete PK – Allows you to delete the PK file from your system. Set new PK – Allows you set new PK file. Key Exchange Key Database (KEK) Delete KEK – Allows you to delete the KEK file from your system. Set new KEK – Allows you set new KEK file. Append Var to KEK – Allows you append Var to KEK. Authorized Signature Database (DB) Delete DB – Allows you to delete the DB file from your system. Set new DB – Allows you set new DB file. Append Var to DB – Allows you append Var to DB. Authorized Timestamps Database (DBT) Delete DBT – Allows you to delete the DBT file from your system. Set new DBT – Allows you set new DBT file. Append Var to DBT – Allows you append Var to DBT. Forbidden Signature Database (DBX) Delete DBX – Allows you to delete the DBX file from your system. GP-3464POS Terminal 49 BIOS SETUP Set new DBX – Allows you set new DBK file. Append Var to DBX – Allows you append Var to DBX. 50 GP-3464POS Terminal BIOS SETUP 5.5 BOOT MENU D. This menu allows you to setup the system boot options. Setup Prompt Timeout This item sets number of seconds to wait for setup activation key. Options: 2 (Default) Bootup NumLock State This item selects the keyboard NumLock state. Options: On (Default) / Off Full Screen Logo Display This item allows you to enable/disable Full Screen Logo Show function. Options: Disabled (Default) / Enabled Boot Success Beep When this item is set to Enabled, BIOS will let user know boot success with beep. Options: Enabled (Default) / Disabled Boot Option The items specify the boot device priority sequence from the available devices. The number of device items that appears on the screen depends on the number of devices installed in the system. GP-3464POS Terminal 51 BIOS SETUP 5.6 EXIT MENU This menu allows you to load the optimal default settings, and save or discard the changes to the BIOS items. Discard Changes and Exit Abandon all changes made during the current session and exit setup. Save Changes and Reset Reset the system after saving the changes. Restore Defaults This selection allows you to reload the BIOS when problem occurs during system booting sequence. These configurations are factory settings optimized for this system. 52 GP-3464POS Terminal BIOS SETUP 5.7 BIOS Setup Program Function Keys Function Key Description <←> or <→> Selects a different menu screen (Moves the cursor left or right) <↑> or <↓> Selects an item (Moves the cursor up or down) Executes command or selects the submenu <+>or<-> Change option Load the default configuration values for the current menu Save the current values and exits the BIOS Setup program Exits the menu Changing the Default Boot Device during POST Pressing the key during POST causes a boot device menu to be displayed. This menu displays the list of available boot devices (as set in the BIOS setup program’s Boot Device Priority submenu). Function Keys <↑> or <↓>: Selects a default boot device : Exits the menu, saves changes, and boots from the selected device : Exits the menu without saving changes ATTENTION To avoid system malfunctions, DO NOT change the BIOS default setting by yourself. Contact your dealer for assistance if needed. U GP-3464POS Terminal 53 TROUBLESHOOTING Chapter 6 TROUBLESHOOTING This chapter provides suggestions on how to locate and solve problems that may arise while using your GP-3462. If you cannot solve a problem with the following information, contact your dealer for further assistance. With the power on, there is no imageor abnormal display on the terminal screen. A. Make sure the power cord is firmly connected. (Ensure the AC voltage range should be between 100V~240V.) B. Confirm the function of the power adapter by testing another one. ATTENTION If step A, B do not help and the problem remains unsolved, contact your dealer for further assistance. U The Touch Panel is not working properly. 1. Check whether the Touch Panel Driver has been correctly installed in the PC. 2. If the touch panel can detect the finger touch but the cursor is drifting, use the touch tool (from the Driver CD) to executecalibration or draw test. The Integrated VFD/LCD display is not working properly. 1. Make sure the power switch under the display panel is turned on. 2. Make sure the contrast setting is properly adjusted. 3. Make sure the RJ45 connector is firmly connected to the COM2 (RJ45) port at the bottom side of the monitor and the jumper is set toDC 5V. See page 24 for the jumper setting. The Magnetic Stripe Reader is not working properly. 1. Check whether the MSR is powered properly by the system: if the buzzer beeps twice after restarting the system, it means the MSR is powered correctly. 2. Test the reader with another card. If that works, the MSR is functioning properly. 3. Wipe the MSR slot with a soft cloth then try again. NOTE: If the problem goes beyond the scope of this manual or remains unresolved, DO NOT repair it by yourself, contact your dealer for assistance. 54 GP-3464POS Terminal