Transcript
Hardware Overview Radiant Sales Representatives Training & Certification Program
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Agenda Product Knowledge ● P1515 ● P1520 ● P1560 ● Customer Displays ● Receipt Printers ● Common Peripherals ● Servers ● Kiosks
Warranty ● How does it work? ● Options
Value Statement Resources Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
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Agenda Product Knowledge ● P1515 ● P1520 ● P1560 ● Customer Displays ● Receipt Printers ● Common Peripherals ● Servers ● Kiosks
Warranty ● How does it work? ● Options
Value Statement Resources Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
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Radiant POS Terminals Sales Positioning
Feature/Function
Performance P1560/P1760 Mainstream P1520
High Performance & Feature Rich
Market Performance Market Features
Value P1515 Targeted Performance Targeted Feature Set
Average Sales Price Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Radiant P1515 Product Overview Intel Atom N270 (1.6Ghz) with Intel 945GSE chipset Resistive Touchscreen 15” 250 nit dual-bulb LCD Display; rated for long life Fan-free power supply and Fan-free CPU cooling ● Higher reliability ● Quiet Operation
Rated for 104°F ambient temps; water resistant design Market Connectivity ● 4 USB ports ● 4 Serial ports (2 Powered RJ12, 2 DB9) ● 1 Cash drawer port and 1 DVI port
Scalable Performance ● ● ● ● ● ●
160 GB, 7200RPM SATA Hard Drive 2GB DDR2 SDRAM Memory 2 Track MSR standard Support for 2x20 and C700 display Buzzer (beep) standard Windows POSReady 2009 O.S.
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Radiant P1515 Product Overview Intel Atom N270 (1.6Ghz) with Intel 945GSE chipset ● Unique to Radiant ● Specific to Retail ● Optimized for CounterPoint
Fan-free power supply and Fan-free CPU cooling ● Higher reliability ● Quiet operation
Radiant Warranty ● This is how you win!
Supports LAN, WAN, Standalone and
Offline V2
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Radiant P1515 Positioning Outsell, Outperform, Outlast Description OUTSELL
P1515 Whole unit replacement, advanced exchange Integrated with Counterpoint Exclusive
OUTPERFORM
Intel AtomN270 1.6 GHz, Intel 945 GSE Mobile Chipset STD 2 GB, DDR2
15” LCD, 250 NIT, 50,000 hr
OUTLAST
Fanless Liquid Resistant Resistive Touchscreen (4H hardness)
Retail Training & Certification Services
HP PC/CD (RP3000) 3rd party on-site repair/replace Untested Commodity
Intel Atom N230 1.6 GHz STD 1 GB, DDR2
Flat Panel Touch Monitor Seperate
Internal Fan, Power Supply Fan Open Vents Touch Monitor Separate
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Radiant P1520 Product Overview Well Connected 6 powered serial ports (4 RJ12, 2 DB9) 4 USB 2.0 2 dedicated cash drawer ports DVI port Parallel port
PS2 keyboard port PCI expansion slot Mini PCI expansion slot
Windows XP CableStrap™ System Supports Customer Displays (C700, 2x20)
Optional Biometric reader Radiant Warranty Retail Training & Certification Services
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Radiant P1560 Product Overview Intel Core2Duo (2.2Ghz) / 550 Celeron M (2.0 Ghz)
Resistive Touchscreen / Capacitive option 15” 500 nit quad-bulb LCD Display ● High-Bright
Liquid cooled, backup fan only ● Higher reliability ● Quiet Operation ● Rated for 113°F ambient temps
Water resistant design
160 GB, 7200RPM SATA Hard Drive up to 4GB DDR2 SDRAM Memory 3 Track MSR standard Windows 7 / Windows POSReady
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
P1560/P1760 Better Connected Serial Cash Drawer USB 2.0 Parallel DVI Audio (in, out, mic) 24V & 12V USB
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
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P1560/P1760 Overview High End performance
Supports Customer Displays ● 2x20 ● C700
Biometric Reader option High Bright Display Powered USB option
Radiant Warranty
●Guarantee your investment
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Radiant POS Terminals Sales Positioning
Feature/Function
Performance P1560/P1760 Mainstream P1520
High Performance & Feature Rich
Market Performance Market Features
Value P1515 Targeted Performance Targeted Feature Set
Average Sales Price Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Customer Displays Order Confirmation Display ● 7” Digital Video (DVI) display ● Widescreen format ● Increased Sales with Marketing & Promotions ● Labor Savings due to Faster Tender ● Reduced Shrink Costs as customer verifies transaction ● POS or Pole Mount
2x20 VFD Display ● Two-line by twenty character vacuum fluorescent display ● POS or Pole Mount Retail Training & Certification Services
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Radiant Thermal Receipt Printer Radiant SRP-350 Plus ● In partnership with Bixolon
Fast, Quiet, Reliable ● 200 mm/sec ● 70 million lines, 1.8 million cuts
Dual Interface ● USB, Serial, Parallel options
$199 any interface
Retail Training & Certification Services
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Retail Integration Tray Matches color and texture ● POS, Receipt Printer, Customer Display
Totally hidden cable routing Integrated Pole Display available
Fits all Radiant POS terminals 18” and 16” Cash Drawers
Retail Training & Certification Services
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Typical Bundle POS Receipt Printer Cash Drawer Integration Tray
Scanner Customer Display Keyboard
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Power Products Oneac and Powervar Power Conditioning ●Isolation transformer based power conditioning and UPS Eliminates need for expensive isolated circuit wiring with dedicated ground at sites that meet local electrical code Establishes local ground reference point substantially reducing the problem of common mode noise induced through "ground loops“ Extends product life
Eliminate power contaminants User replaceable batteries
Retail Training & Certification Services
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PC & Server Products Strategy ●Industry Standard Intel Motherboards ●Long Lifecycles ●Simplified Image Management Consistent Platforms Consistent Drivers
●Single Source Provider ●Tested with Radiant Applications ●High Quality Components ●Competitive Cost and Performance
Retail Training & Certification Services
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For Store Server Ideal for store, report, or back office server! S4600 Small Form Factor PC ● Locking front bezel ● Mounting options (wall, under-counter) ● Common components with S336 Cost Effective Image & Quality Management benefit
S337 Mid-Tower PC / Server ● ● ● ● ● ● ●
Intel P4 3.0GHz or Celeron 2.93GHz Intel 945G chipset; 1066MHz FSB 512MB DDR2 Memory; up to 4GB max Gigabit on-board LAN; PCI – Express Removable Hard Drives 160GB SATA hard drives; DVD-RW On-board RAID 0,1,5, and 1+0
High end server (Xeon) for multi store application will be discussed in roadmap
Retail Training & Certification Services
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Family of Products Kiosk Products •Outdoor Kiosk Products –Rugged product for all conditions –Built In Heating and Cooling –Supports -14 F to 113 F –Exposure to sun, rain, snow –Extend your retail application to the outdoor environment
•Indoor Kiosk Products –Leverages POS hardware platform –Multiple peripheral options –Attractive low-profile design for retail
Retail Training & Certification Services
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Agenda Product Knowledge ● P1515 ● P1520 ● P1560 ● Customer Displays ● Receipt Printers ● Common Peripherals
Warranty ● How does it work? ● Options
Value Statement
Resources
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Warranty – How It Works Everything that ships from Radiant includes Next Business
Day Replacement coverage standard for 13 months ● POS Terminals ● Radiant Devices (Customer Displays) ● All Peripherals
Advanced Exchange ● When your customer has a hardware failure, they call you first ● You submit a replacement case on eSupport Site information Serial number
● No questions asked, no charges, Radiant sends a whole unit replacement overnight ● Your customer receives the replacement business day ● The replacement is permanent – NOT A LOANER! ● Your customer has 30 days to return the failed unit Re-use the same packaging, RMA document is included Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Warranty – How It Works Whole unit replacement ● Faster Return to Service ● No time wasted diagnosing hard to reproduce failures ● Easier for your customer, Easier for you ● Less disruption to business
OBF to 60 days ● If you have a failure within the first 60 days, replacement hardware will be brand new ● Past 60 days, replacements are “like new”
Refurbishment process ● New touchscreen ● New power supply ● New hard drive ● Latest revision of all components ● Cosmetically perfect Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Warranty – What Is Covered? Functional Failures ● Power supply ● Port failures, etc.
Wear and Tear ● Touchscreen wear ● LCD darkening, etc.
Process Breakdowns ● Out of Box failures ● No Fault Found
If it’s broken, we will replace it! No one in the industry offers this level of coverage as Standard. Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Service Level Options Next Business Day 5 x 9 Part Only Next Business Day 5 x 9 Part and Tech Next Calendar Day 7 x 9 Part Only Next Calendar Day 7 x 9 Part and Tech
4 Hour Replacement Return Mailer
Recommended for POS Workstations: NBD Part Only, Return Mailer
Recommended for Servers(or critical function POS): NCD Part Only, Return mailer, Tech service available Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Agenda Product Knowledge ● P1515 ● P1520 ● P1560 ● Customer Displays ● Receipt Printers ● Common Peripherals
Warranty ● How Does It Work? ● Options
Value ● Security ● Partner Images ● Why Buy Radiant?
Resources Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Radiant POS Terminals Security Encrypted MSR’s are standard on P1515, 1520, and P1560 3DES encryption between the MSR and the motherboard
Protects against key loggers placed on the MSR to read
communication between the MSR and the motherboard
SECURE
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Why Buy Radiant? Functionality ● Dual Core processing, High Bright LCD ● Unique Radiant design, Specific Retail Features, Optimized for Counterpoint
Reliability ● 5+ year average time to first service contact ● Proven track record
Return to Service ● All in One POS design ● Whole unit, Advanced Exchange replacement model
Retail Hardened ● Low power, no fans ● Retail optimized connectivity
Total Cost of Ownership ● Guarantee the investment for the next 10 years Retail Training & Certification Services
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Agenda Product Knowledge ● P1515 ● P1520 ● P1560 ● Customer Displays ● Receipt Printers ● Common Peripherals
Warranty ● How does it work? ● Options
Value ● Security ● Partner Images ● Why Buy Radiant?
Resources Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
Resources mySara>hardware>product information
mySara>hardware>pricelist CounterPoint support – hardware support Joe Fulton – new hardware sales Your RSM– new software/hardware sales Your Account Manager
Retail Training & Certification Services
Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0
