Hipath Bizip Bizip 410 A Bizip 410 E

Transcript

HiPath BizIP BizIP 410 a BizIP 410 e Operating Manual Before You Begin Before You Begin This operating manual describes the telephones BizIP 410 a and BizIP 410 e and how they work in your HiPath BizIP system. Your HiPath BizIP is a pioneering communication platform based on forward-looking technology. The use of peer-to-peer technology in the LAN means that adding more telephones to the system could not be easier. Important information Only use the power supply specified for the telephone Æ Page 82. Do not install the telephone in a bathroom or shower room. The telephone is not splash-proof. Do not operate the telephone in potentially explosive atmospheres. Never open the telephone or a key module. If you encounter any problems, contact your specialist dealer. Use only original Siemens accessories Æ Page 82. The use of other accessories is dangerous and will invalidate the warranty and the CE marking. The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. All trademarks used are the property of Siemens AG or their respective owners. Care instructions • • • • 2 Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. If the devices are heavily soiled, clean them with a diluted surfactant-based neutral cleaner, such as, dishwashing detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). Do not use alcohol-based or corrosive cleaners or abrasive powders. Never allow the devices to come into contact with staining or aggressive liquids, such as, coffee, tea, juice, or soft drinks. Before You Begin Markings This device conforms to the EU directive 1999/5/EC as attested by the CE marking. This devices has been manufactured in accordance with our certified environmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment. For more detailed information about how to dispose of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative. The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may have other regulations regarding the disposal of electrical and electronic equipment. 3 Contents Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Care instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Markings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Operating Fundamentals . . . . . . . . . . . . . . . . . . . . . . .8 The BizIP 410 a control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 The BizIP 410 e control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 How to use this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Screen displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Answer machine/mailbox LED indicator . . . . . . . . . . . . . . . . . . . . . 11 Accessing functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 ... interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 ... via the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 ... with function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 How to get the most from your phone . . . . . . . . . . . . . . . . . . . . . . . . . 13 Making Calls - Basic Functions . . . . . . . . . . . . . . . .14 Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . Answering calls in speakerphone mode (handset onhook) . . . . . . . Dialing/making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Offhook dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Onhook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Open listening during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consultation: calling a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . Initiating a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending a consultation call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alternate: switching to the party on hold . . . . . . . . . . . . . . . . . . . . . . . Deactivating the alternate function . . . . . . . . . . . . . . . . . . . . . . . . . Initiating a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring without consultation . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring with consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 14 14 15 15 15 16 16 17 17 17 18 19 19 20 20 20 21 21 21 21 22 22 22 Contents Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming numbers on function keys . . . . . . . . . . . . . . . . . . . . . . . Select dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing with selected dialing keys . . . . . . . . . . . . . . . . . . . . . . . . . . Direct station select keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using direct station select keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 24 24 24 25 25 Telephony – Enhanced Functions. . . . . . . . . . . . . . . 26 Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening call logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Missed calls key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking the call forwarding status. . . . . . . . . . . . . . . . . . . . . . . . . Activating and deactivating call forwarding . . . . . . . . . . . . . . . . . . . Programming call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating DND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a waiting call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deflecting a waiting call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using abbreviated dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing from the directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using notebook functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Different dial operation initiation options . . . . . . . . . . . . . . . . . . . . . Calling line identification restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locking a phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locking only the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locking a phone with forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . Disabling the phone lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 26 28 29 30 31 32 33 33 34 35 35 35 36 37 37 37 38 40 40 41 42 42 42 43 Answer Machine/Mailbox. . . . . . . . . . . . . . . . . . . . . 44 Opening/retrieving answer machine/mailbox messages . . . . . . . . . . . . Message retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customizing greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating recording . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the ring time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating open listening . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating the mailbox . . . . . . . . . . . . . . . . . . . . . . . . . Setting the maximum message length . . . . . . . . . . . . . . . . . . . . . . 45 46 48 49 49 50 50 51 5 Contents Remote answer machine access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Caller functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from another internal phone . . . . . . . . . . . . . . . . . . . . . . . . Access from an external phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acoustic user prompts for remote access. . . . . . . . . . . . . . . . . . . . Example of remote access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 52 52 53 54 57 Configuring the Phone. . . . . . . . . . . . . . . . . . . . . . . . .58 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Local functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming and using function keys . . . . . . . . . . . . . . . . . . . . . . . . . Programming a function key with the "Mute" function . . . . . . . . . . Editing the directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adding an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Editing an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loudspeaker volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handset volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Room character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Key click volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Headset volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 59 60 60 61 61 62 63 64 64 65 66 67 67 68 68 69 70 70 71 72 72 Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening the user area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Menu structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call-related Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 73 73 73 74 75 75 76 77 79 80 Contents Labeling, Documentation and Accessories . . . . . . 81 Labeling key fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching a call number label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 81 81 82 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Technical Reference. . . . . . . . . . . . . . . . . . . . . . . . . . 86 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Telephone menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 7 Operating Fundamentals Operating Fundamentals BizIP 410 a1 BizIP 410 e1 Function keys2 193 12 Full-duplex speakerphone function ; - Display illumination ; - Headset port ; ; Mini-switch (2nd LAN port, for example, for PC) ; ; Function [1] The name and type of your telephone are printed on its base. [2] For an overview of the programmable functions, see Æ Page 87. [3] The number of programmable function keys available can be extended to 16 by connecting an optiPoint key module. For information on accessories Æ Page 82. The BizIP 410 a control panel Handset Illuminated graphic display, four lines with 24 characters each 19 programmable function keys with blank labels and LED indicators (incl. five pre-programmed keys) Loudspeaker for ring tones and open listening Keys for telephone settings and browsing through lists 1) 2) 3) 4) Keypad 5) Speakerphone microphone Keys for browsing and confirming functions Pre-programmed function keys: 1)= Message waiting 2)= Repeat Dialing 3)= Mute 4)= Speaker 5)= Quit 8 Operating Fundamentals The BizIP 410 e control panel Handset Display, two lines with 24 characters 12 programmable function keys with blank labels and LED indicators (incl. five pre-programmed keys) Loudspeaker for ring tones and open listening Keys for telephone settings 1) 2) 3) 4) Keypad 5) Keys for browsing and confirming functions Pre-programmed function keys: 1)= Message waiting 2)= Repeat Dialing 3)= Mute 4)= Speaker 5)= Quit 9 Operating Fundamentals Step by Step How to use this manual Operating steps are graphically displayed in their logical sequence in the left column. The meanings of the icons used are as follows: n Lift the handset. t Replace the handset. s Conduct a call. o Enter a telephone number or code. k Enter the code. u or v Press the telephone setting keys. Speaker Press the key shown. Speaker Press the illuminated key. Press the flashing key. Consultation? > 7=Setup? : An option appears on the screen. Confirm it with the : key. : Search for an option. To do this press the buttons < > until the relevant option appears on the screen. Then confirm it with the : key. For information on general cross-references: Æ Page 10. Cross-references to entries in the glossary: Alternate. 10 Operating Fundamentals Step by Step Screen displays BizIP 410 e (two lines) 1 2 Disconnect and return? > Line 1 shows the following information, depending on the current scenario: time, date, phone number/name of the called party/caller, call duration, menu information, and information on function status (for example, on/active). Line 2 shows the following information, depending on the current scenario: own internal number, prompts, advisories, confirmation messages, and optional functions that can be confirmed with :. An ">" on the right indicates further options that can be accessed with < >. BizIP 410 a (four lines) 1 2 3 4 12:47 20 BizIP Menu? 02.04.06 > Line 1 shows the following information, depending on the current scenario: time, date, and call duration. Lines 2 and 3 shows the following information, depending on the current scenario: number/name of the called party/caller, menu information, and information on function status (for example, on/active) Line 4 shows the following information, depending on the current scenario: prompts, advisories, confirmation messages, and optional functions that can be confirmed with :. An ">" on the right indicates further options that can be accessed with < >. Answer machine/mailbox LED indicator If a mailbox (Answer Machine/Mailbox Æ Page 44) is configured and activated for a BizIP 410 phone, its status is indicated by the LED associated with the relevant function key. The LED is off. Mailbox is completely disabled or message recording is switched off The LED is lit. Mailbox is ready for message recording The LED is flashing. New messages have been received. 11 Operating Fundamentals Step by Step Accessing functions ... interactively You can select some functions while the telephone is idle, for example: > 3=Do not disturb? > : Use < > to scroll to the required function and press : to execute it. Other functions are situation-specific and can be selected directly during a call. For example, during a call: Consultation? > : Confirm with :. or An inbound call is signaled (your phone is ringing) and want to forward it: > Deflect call? > : Use < > to scroll to the required function and press : to execute it. ... via the menu : Press the key shown. A menu containing the available options is displayed. For example: "7=Setup" > 7=Setup? > : Select and confirm. or k Enter the code. All menus shown are preceded by a number. Entering these numbers speeds up navigation through the menus shown in the tree structure on Æ Page 92. ... with function keys A function that has been programmed on a key Æ Page 64 can be executed at the push of a button, for example: Press the "Do not disturb" key. The function is executed. 12 Operating Fundamentals Step by Step How to get the most from your phone More than likely, there are some colleagues or external parties that you call much more frequently than others. Programming these numbers on keys can make dialing quicker and easier. For information on programming a number on a key for select dialing Æ Page 24. Refer to the glossary Æ Page 86 for an explanation of messages and terms that appear on your phone’s display (for instance, "Do not disturb"). 13 Making Calls - Basic Functions Step by Step Making Calls - Basic Functions Answering calls The telephone rings (see also Æ Page 70). If information about the other party (name, number or both) is transferred, it appears on the display. If you are in the process of configuring the telephone when an inbound call is received, the ongoing operation will be interrupted. After the call, the phone will automatically resume the operation from the point in the menu structure where it was interrupted. If you are in the process of retrieving a message from a HiPath BizIP answer machine Æ Page 44, the caller hears the busy tone. Answering a call via the handset The phone rings. The caller is displayed. n Lift the handset. u or v 14 To set the call volume, keep pressing the keys shown until you reach the desired volume. Making Calls - Basic Functions Step by Step Answering calls in speakerphone mode (handset onhook) BizIP 410 e does not support this function. See also Speakerphone in the glossary. The phone rings. The caller is displayed. Pickup call? > : Confirm or Speaker u or v Press the key shown. The lamp lights up. Conduct your call in speakerphone mode. To raise or lower the volume, keep pressing the keys shown until you reach the desired volume. Dialing/making calls You can dial numbers with the handset onhook or offhook. Offhook dialing n Lift the handset. o • For internal calls, enter the extension number. • 1=Dial? > For external calls, enter the external code (=trunk seizure: 9 for ISDN, 0 for VoIP/Internet telephony) and the external number. : Confirm. Called party does not answer or is busy: t Replace the handset. or Press the key shown. The lamp goes out. Speaker or Quit Press the key shown. 15 Making Calls - Basic Functions Step by Step Onhook dialing o • For internal calls, enter the extension number. • 1=Dial? > For external calls, enter the external code (=trunk seizure: 9 for ISDN, 0 for VoIP/Internet telephony) and the external number. : Confirm the entry. or Press the "Speaker" key. Speaker Called party answers via the loudspeaker: n Lift the handset. or Leave the handset onhook and conduct your call in speakerphone mode (not possible in BizIP 410 e). Called party does not answer or is busy: t Replace the handset. or Press the key shown. The lamp goes out. Speaker or Quit Press the key shown. Switching to speakerphone mode BizIP 410 e does not support this function. Precondition: You are conducting a call via the handset. Speaker 16 and t Hold down the key shown and replace the handset, then release the key. Proceed with your call. Making Calls - Basic Functions Step by Step Switching to the handset BizIP 410 e does not support this function. Precondition: You are conducting a call in speakerphone mode. n and s Lift the handset. Proceed with your call. Open listening during a call You can activate open listening to let other people in the room participate in your call. As a courtesy to the other party, please be sure to let them know whenever you switch the loudspeaker on. See also Open listening in the glossary. Precondition: You are conducting a call via the handset. Switching open listening on: Press the key shown. The lamp lights up. Speaker Switching open listening off: Press the key shown. The lamp goes out. Speaker Ending the call Press the key shown. The lamp goes out. Speaker or Press the key shown. Quit or > Disconnect? > : Select and confirm. "Cleared" appears on your telephone display if the other party clears down the connection. 17 Making Calls - Basic Functions Step by Step Redialing a number If the party you dialed is busy or does not answer, you can redial the number without having to enter it again. The last ten numbers dialed are saved automatically. You can display these individual numbers and dial the relevant one at the push of a button. Precondition: The "Repeat Dialing" key is configured Æ Page 64. Press the key shown. The last number dialed is displayed. Repeat Dialing 1=90891234567? > : Confirm. 6=90891234566? > : Select and confirm. 1=Dial? > : Confirm. The number displayed is dialed. > 2=Details? > : > 3=Delete? > : > 4=Delete ALL? > : > 5=Next entry? > : > 6=Previous entry? > : > 0=End? > : > or or or or or or or Displaying and dialing only the last number dialed n Lift the handset. or Press the key shown. The lamp lights up. Speaker > 18 Redial. 90891234567? > 1=Dial? > : : Confirm the entry. Making Calls - Basic Functions Step by Step Activating/deactivating the microphone You can temporarily deactivate the handset or speakerphone microphone, for instance, to prevent the other party from overhearing a conversation conducted with a colleague inside your office. Precondition: A connection has been set up and the microphone is switched on. The "Mute" key is configured Æ Page 64. Press the key shown. The lamp lights up. Mute or Press the illuminated key. The lamp goes out. Mute Deflecting a call You can deflect an inbound call to another destination. The phone rings. The caller is displayed. > Deflect call? > : Select and confirm. or If configured Æ Page 64: Press the "Deflect" key. o Enter the destination number 1=Dial? > : Confirm the entry. A message indicating that the call was deflected appears on the display. The deflected call is stored in the call log under "Forwarded calls" Æ Page 26. For information on how to program fixed call forwarding, see Æ Page 29. 19 Making Calls - Basic Functions Step by Step Consultation: calling a second party You can interrupt an ongoing call to ring a second party. The first party is placed on hold. You can use the "Hold" Æ Page 23 function to place a call on hold. The "Consultation" function places an ongoing call on hold and lets you dial another number. You cannot set up a consultation call when connected to the answer machine Æ Page 44. See also Consultation in the glossary. Initiating a consultation call Precondition: You are conducting a call. Consultation? > : Confirm o Enter the number of the second party. 1=Dial? > : Confirm to dial the number. The connection is set up and displayed. Ending a consultation call If the party called does not answer: Disconnect and return? > : Confirm to clear down the active connection. You are re-connected to the first party. If the party called answers: Disconnect and return? > : Consult with the party. Confirm to return to the first party. You can alternate between the two parties Æ Page 21 or set up a conference Æ Page 21. 20 Making Calls - Basic Functions Step by Step Alternate: switching to the party on hold See also Alternate in the glossary. Precondition: You are conducting a consultation call Æ Page 20. > Alternate? > : Select and confirm. or If configured Æ Page 64: Press the "Alternate" key. You are re-connected to the first party. You can repeat this function over and over to switch back and forth between the two parties. Deactivating the alternate function > Disconnect and return? > : Select and confirm. Initiating a conference See also Conference in the glossary. Precondition: You are conducting a consultation call Æ Page 20. > Conference? > : Select and confirm. or If configured Æ Page 64: Press the "Conference" key; the lamp lights up. You are now connected to both parties. Ending a conference > Conference disconnect? > : Confirm. or If configured Æ Page 64: Press the illuminated "Conference" key The lamp goes out. 21 Making Calls - Basic Functions Step by Step Transferring a call You can transfer your current call (screened or unscreened) to another party. See also Transfer in the glossary. You cannot transfer a connection to the answer machine Æ Page 44. Transferring without consultation > Transfer? > : Select and confirm. or If configured Æ Page 64: Press the "Transfer" key. o Enter the number of the party to whom you want to transfer the call. 1=Dial? > : Confirm. The call is transferred to the second party with the message "Transferring" and the confirmation "Call transferred". You can now replace the handset or dial a new number. Transferring with consultation You want to perform screened transfer. Consultation? > : Confirm. o Enter the number of the party to whom you want to transfer the call. 1=Dial? > : Confirm. The called party answers. s Inform the called party that you are transferring a call. > Join? > : Select and confirm. or If configured Æ Page 64: Press the "Join" key. or t Replace the handset. 22 Making Calls - Basic Functions Step by Step A message indicating that the parties were connected appears on the display. If not, replace the handset. Placing a call on hold Use this function to place an ongoing call on hold, for instance, to prevent the other party from overhearing you conduct an internal consultation inside your office. See also Hold in the glossary. You cannot place a connection to the answer machine on hold Æ Page 44. Precondition: You are conducting a call. > Hold? > : Select and confirm. or If configured Æ Page 64: Press the "Hold" key. The lamp lights up. The call is placed on hold. The number of the held party and the message "On hold" are displayed. Resuming a call Reconnect? > : Confirm to resume the held call. You can now initiate a consultation call or clear down the call. or If configured Æ Page 64: Press the "Hold" key. The lamp goes out. 23 Making Calls - Basic Functions Step by Step Programming numbers on function keys You can program frequently used numbers on a function key on your phone or optiPoint key module. Select dial The Select dial function lets you program both internal and external numbers. If you press a programmed select dial key, you will see the number stored appear on the display and can set up the connection. > 7=Setup? > : Select and confirm. or If configured Æ Page 64: Press the "Setup menu" key. The lamp lights up. > 4=Function keys? > 1=Continue? > : Select and confirm. : Confirm. Press the function key you want to program (the associated LED flashes). > 02=Selected dialing? > Program destination #? > : Select and confirm. : Confirm. o : Enter and confirm the number you want to program. or if necessary, < Press the key shown. The number displayed/entered is deleted one digit at a time. Don’t forget to create an appropriate label for the programmed key Æ Page 81. Dialing with selected dialing keys See also Selected dialing key in the glossary. Precondition: You have programmed a number on a function key (selected dialing) Æ Page 24. Press the selected dialing key. 1=Dial? 24 > : Confirm the number. The party is called. Making Calls - Basic Functions Step by Step Direct station select keys Direct station select keys can only be programmed with internal extension numbers. You can press a programmed "direct station select key" to dial the extension number stored directly. The LED associated with this DSS key lights up whenever the called party is conducting an ongoing call. This LED also flashes when this party receives an inbound call. You can pick up the inbound call by simply pressing the DSS key. > 7=Setup? > : Select and confirm. or If configured Æ Page 64: Press the "Setup menu" key. The lamp lights up. > 4=Function keys? > 1=Continue? > : Select and confirm. : Confirm. Press the function key you want to program (the associated LED flashes). > 24=Direct station select u or v : Select and confirm. : Press the keys shown to select and confirm internal parties/extensions. or o Enter the name you want to find - or just the first few letters - via the keypad Æ Page 38. Don’t forget to create an appropriate label for the programmed key Æ Page 81. Using direct station select keys Precondition: You have programmed an extension number on a function key (direct station select key) Æ Page 25. Press the direct station select key. The party is called. Picking up a call The LED flashes. Key 25 Telephony – Enhanced Functions Step by Step Telephony – Enhanced Functions Call log Your BizIP 410 logs different calls in different lists: • Missed calls • Dialled calls • Received calls • Forwarded calls The call logs contain up to 20 of the last callers/called parties that were stored for the relevant list. The following data is saved: • Number/name, depending on which data is available • Number of call attempts made by each caller (max. 99) • Time and date of the last call attempt made by each user See also Call log in the glossary. A call that is picked up by the answer machine Æ Page 44 is not displayed in the call log. Opening call logs > 1=Call log? > : Select and confirm. or If configured Æ Page 64: Press the "Missed calls" key. The lamp lights up. The "Missed calls" list contains new entries that have not yet been retrieved: • The "Missed calls" key flashes and/or • "Missed calls (x new)" appears or flashes on the idle display. 26 Telephony – Enhanced Functions Step by Step Selecting a log 1=Missed calls? > : Confirm. > 2=Dialled calls? > : Select and confirm. > 3=Received calls? > : Select and confirm. > 4=Forwarded calls? > : Select and confirm. or or or The logs are listed in chronological order with the last caller first. You can use the > and < keys to scroll through the relevant list. You can also use the letter keys to jump to the first entry starting with the matching letter. Selecting an entry Select the required entry in the relevant list. > 3=543219876? > : For example, select and confirm the third entry. Calling a party Once you have selected the party you want to call, you can use the following option to set up a connection. > > 1=Dial? > 1=Dial? > : Select and confirm. : Confirm – the connection is set up. Displaying details You can display details about the selected party. > 2=Details? > : Select and confirm. The time and date of the call are displayed. If the same party makes repeated call attempts, only the date and time of the last call are displayed. 27 Telephony – Enhanced Functions Step by Step Deleting callers from the log You can delete callers from the log provided you do not need the relevant entry anymore. > 3=Delete? > : Select and confirm. The current entry is deleted and the entries that follow it are re-numbered. Deleting all callers from the log You can delete the complete log from any entry in the list. This is done with the following option. > 4=Delete ALL? > : Select and confirm. All entries in the current list are deleted. Selecting the next/previous entry If an entry is selected, you can use the following options to scroll to the next or previous entry. > 5=Next entry? > : Select and confirm. or > 6=Previous entry? > : Select and confirm. Press the "Quit" key or select the option "0=End" to quit the call log. Missed calls key The LED associated with the "Call log" key flashes when there are new unread entries in the "Missed calls" list. The LED remains lit while you are checking the log. After you quit the log, the LED only flashes if there is a new inbound call that has not yet been retrieved. Precondition: The key is configured Æ Page 64. Press the "Missed calls" key to open the "Missed calls" log directly Æ Page 27. 28 Telephony – Enhanced Functions Step by Step Call forwarding You can forward calls for your phone to another phone. Precondition: The Call forwarding function is active Æ Page 31. Three call forwarding conditions can be programmed in the Forward menu: • Unconditional • On no reply (default delay: 15 seconds, can be changed via the Web interface Æ Page 80) • On busy Active call forwarding instructions are displayed on the status bar Æ Page 59. Activating call forwarding disables the phone’s answer machine Æ Page 44. You can also forward the call while your phone is ringing Æ Page 19. See also Call forwarding in the glossary. 29 Telephony – Enhanced Functions Step by Step Checking the call forwarding status The three call forwarding types can have the following status: • Not programmed • Not active • Active To check the current status, scroll to the Forward menu. > 2=Forward? > : Select and confirm. The status is displayed. 1=Unconditional? > Select the forwarding type you want. or > 2=On no reply? > 3=On busy? > or > The following messages can be displayed: • "Not set" – not programmed • "Not active" – programmed, but deactivated Æ Page 32 • "Active" – programmed and activated Æ Page 32 30 Telephony – Enhanced Functions Step by Step Activating and deactivating call forwarding Precondition: A call forwarding destination is programmed Æ Page 32. Activating call forwarding > : Select and confirm. "Not set" appears. : Select and confirm the forwarding type you want. 2=Forward? > 1=Unconditional? > > 2=On no reply? > : > 3=On busy? > : > 2=Switch on? > : Select and confirm. or or or If configured Æ Page 64: Press the "Forwarding" key. The lamp lights up. Call forwarding is "Active". Deactivating call forwarding > 2=Forward? > : Select and confirm. "Active" is displayed. 1=Unconditional? > : Select and confirm the forwarding type you want. > 2=On no reply? > : > 3=On busy? > : > 2=Switch off? > : Select and confirm. or or or If configured Æ Page 64: Press the "Forwarding" key. The lamp goes out. Call forwarding is "Not set". 31 Telephony – Enhanced Functions Step by Step Programming call forwarding Entering a new destination number for an existing call forwarding instruction automatically activates this instruction. As soon as the destination number is entered for a call forwarding instruction, this instruction can be activated and deactivated and the destination number can be changed. Deleting the destination number (delete digits with <) automatically deactivates the associated call forwarding instruction. Defining/activating/changing a call forwarding destination > 2=Forward? > : Select and confirm. "Not set" appears. 1=Unconditional? > : Select and confirm the forwarding type you want. > 2=On no reply? > : > 3=On busy? > : 1=New/change target? > : Confirm 1=Use keypad? > : Confirm (or select and confirm "5=Use directory" to en- or or ter/search for data via the directory Æ Page 38). o Enter the destination number. If necessary, delete existing numbers with the < key. Complete? > : If complete, confirm the entry. Call forwarding is enabled and active. If the phone is programmed to perform immediate call deflection when idle, the programmed forwarding destination (">01928005", for instance) appears in the fourth line of the BizIP 410 a display. In BizIP 410 e, the second line of the display toggles between the phone’s number and the programmed forwarding destination. 32 Telephony – Enhanced Functions Step by Step Do not disturb You can activate the Do not disturb feature if you want to avoid any interruptions. Inbound calls are not signaled then by your phone. If the answer machine is switched off, the caller hears the busy signal. If the answer machine is active it picks up the call. See also Do not disturb in the glossary. Activating/deactivating DND > 3=Do not disturb ? > Switch on? > : Select and confirm. : Confirm. The new setting is displayed. or If configured Æ Page 64: Press the "Do not disturb" key. The lamp lights up. "Do not Disturb - set" appears or flashes on the idle display. Deactivating DND > 3=Do not disturb ? > Switch off? > : Select and confirm. : Confirm. or If configured Æ Page 64: Press the illuminated "Do not disturb" key. The lamp goes out. 33 Telephony – Enhanced Functions Step by Step Deactivating the ringer You can deactivate the ringer if you do not want to be disturbed by inbound call signaling. Precondition: A function key must be configured for this (Æ Page 64). Press the "Ringer off" key. The LED lights up. When an inbound call is received: You hear a short signal (beep), but no further ringing. The "Ringer off" LED flashes and the call is saved as a missed call in the call log. Press the "Ringer off" once more to deactivate the function. The LED goes out. 34 Telephony – Enhanced Functions Step by Step Call waiting You can interrupt an ongoing call to pick up another call. The caller hears the onhook signal while you hear the call waiting tone. See also Call waiting in the glossary. Accepting a waiting call You are conducting an ongoing call. A waiting call is displayed and signaled by the call waiting tone. If the phone’s answer machine is active, the waiting call is only signaled during the answer machine’s pre-pickup interval. Pickup call? > : Confirm. You can converse with the second party. The connection to the first party is placed on hold. > Disconnect and return? > : Confirm to clear down the call and return to the first party. The connection to the first party reappears on the display. For information on activating or deactivating the "Call waiting" function, see the administration manual. Deflecting a waiting call You can deflect a waiting call to another number. You hear the call waiting tone and the number of the call waiting party appears on the display. > Deflect call? > : Select and confirm. o Enter the destination number 1=Dial? > : Confirm the entry. The connection to the first party reappears on the display. The deflected call is saved in the call log. 35 Telephony – Enhanced Functions Step by Step Accepting a call via the headset See also Headset in the glossary. For information on setting the headset volume Æ Page 72. Precondition: Your phone rings, the "Headset" key is configured Æ Page 64 and a headset is connected. Press the "Headset" key. The lamp lights up. Ending the call: Press the "Headset" key. The lamp goes out. 36 Telephony – Enhanced Functions Step by Step Dial support The BizIP 410 phone features a range of dialing aids and memory functions to simplify telephony and number management. Redialing a number Æ Page 18 Using abbreviated dialing Twelve abbreviated dialing numbers are available to simplify dialing. You can program a subscriber number for each abbreviated dialing number Æ Page 61. See also Abbreviated dialing in the glossary. Calling with abbreviated dialing Precondition: The "Abbreviated dialing" function key must be configured Æ Page 64. Press the "Abbreviated dialing" function key. The number for abbreviated dialing number 1 is displayed. > 1) 08972228596_? > : Scroll to the abbreviated dialing number you want and confirm it. or o Enter the single-digit abbreviated dialing number you want. 2) 5618239758? > : Confirm. 1=Dial? > : Start the dial operation. Memory locations for abbreviated dialing numbers that have not yet been programmed appear as "Not programmed". 37 Telephony – Enhanced Functions Step by Step Dialing from the directory All internal parties are automatically entered in the directory. The directory also contains any external party numbers entered. If activated, you can use your phone to enter additional numbers in the directory (Æ Page 66 or see the administration manual). Press the key shown. The lamp lights up. Speaker > Directory? > : Select and confirm. or > 4=Directory? : Select and confirm. 1=Search? : Confirm. The first entry in the directory is displayed on the screen. u or v Press the keys shown to select another entry. or o Enter the name you want to find - or just the first few letters - via the keypad. You can use the digit keypad as an alphanumeric keypad in this case and enter the names by pressing the appropriate keys as many times as needed. Key 1x e f g h i j k l m d q r [1] Space 38 2x 3x 4x 5x 6x 7x $ [1] 1 a b c 2 A B C d e f 3 D E F g h i 4 G H I 8x 9x 10x R S j k l 5 J K L m n o 6 M N O p q r s 7 P Q t u v 8 T U V w x y z 9 W X Y Z . [1] , ? 0 ! : ; ’ " / ( ) [ ] * < = > % @ _ & # + - | Telephony – Enhanced Functions Step by Step Example: You can enter the letter "r" by pressing the "7" three times or the letter "w" by pressing the "9" six times. < Press the key to delete the character on the left (one character at a time). The first name matching the letters entered is displayed. Enter subsequent letters using the same method. >Peter Mueller >Thomas * Internal parties are indicated by an asterisk on the top right of the display. Calling a party : Confirm to apply the entry displayed. 1=Dial? : Confirm. n Lift the handset. 39 Telephony – Enhanced Functions Step by Step Using notebook functions You can record a number in the notebook after dialing it or during a call. This number can then be dialed later at the push of a button. Saving a number Precondition: The "Notebook" function key must be configured (Æ Page 64). Press the "Notebook" key. The number to be stored is displayed. Store? > : Confirm. or o Enter and confirm a random number. If necessary, delete existing numbers with the < key. The save operation is confirmed with "Entry stored". Calling a stored number The idle display appears. Press the "Notebook" key. The stored number is displayed. 1=Dial? > : Confirm. Different dial operation initiation options Dial operations are normally started after entering a number by pressing :. You can also start the dial operation by lifting the handset if you entered the number without lifting it. BizIP 410 a also lets you start dialing by pressing the loudspeaker key (speakerphone). Dial operations also start automatically if digit input is interrupted for a set period of time (default: six seconds) when dialing a number. The time can only be changed via the Web interface Æ Page 80. 40 Telephony – Enhanced Functions Step by Step Calling line identification restriction You can prevent your phone number or name from appearing on external called party displays. This feature remains active until you deactivate it. The function must be activated before the external number is dialed. Precondition: A function key must be configured for this (Æ Page 64). Press the "CLI Restriction" key. The LED lights up. or Displaying a number: Press the "CLI Restriction" once more to deactivate the function. The LED goes out. 41 Telephony – Enhanced Functions Step by Step Locking a phone The phone can only be locked if you changed the default password ("000000") Æ Page 62. The answer machine Æ Page 52 supports remote operation by entering a code number, even if the phone is locked. See also Phone lock in the glossary. Locking only the phone > 6=Lock phone? > 2=Lock only? > : Select and confirm. : Confirm. or If configured Æ Page 64: Press the "Lock phone" key. The lamp lights up. The phone can now be locked to prevent unauthorized use. You are now prompted to enter the user password when you try to dial a number at the phone, open a menu or press the illuminated "Lock phone" key. Locking a phone with forwarding Inbound calls can be forwarded directly to a specified forwarding destination, even when the phone is locked. You must set a deflect address first for the "1=Lock with forward" function to work. Programming/changing the deflect address > > > 6=Lock phone? > 3=Set/change target? > 1=Use keypad? > : Select and confirm. : Select and confirm. : Confirm o Enter a destination number or change the existing number. : Confirm. Locking with forward > 42 6=Lock phone? > : Select and confirm. Telephony – Enhanced Functions Step by Step > 1=Lock with forward > : Select and confirm. "Fwd phone locked" is displayed on the screen. Deleting the deflect address You can delete the deflect address if you don’t need the "1=Lock with forward" function. The only option available then is "2=Lock only". > > > 6=Lock phone? > 4=Clear target? > Clear? > : Select and confirm. : Select and confirm. : Select and confirm. Disabling the phone lock Access the menu on the phone or dial a number. You are prompted to enter the User password. The lock is disabled as soon as you enter the User password. 43 Answer Machine/Mailbox Step by Step Answer Machine/Mailbox See also Mailbox in the glossary. Your telephone is automatically assigned an active answer machine during startup with a user mailbox, a personal mailbox. If your phone belongs to one or more call groups (external calls are signaled simultaneously at multiple phones, see the administration manual), you can access one or more group answer machines (group mailboxes). Your answer machine picks up your calls, greets the caller with your personal greeting or a standard announcement and lets the caller leave a message. An answer machine can record messages for a mailbox provided there is sufficient memory and a G.729 RTP connection available. You can perform administration or make a call using the BizIP 410 telephone while the answer machine is recording. The Forwarding function has priority over the answer machine, which means that a connection to the forwarding destination is set up before the answer machine is started. Pease change your personal user password (code number) before you use your personal mailbox for the first time Æ Page 62. Otherwise, other people will also be able to perform remote mailbox retrieval and configuration activities, for instance (Æ Page 52). Note for DSL users: • Due to memory capacity, recording can only be made in "G.729" format. The answer machine cannot be used for a DSL line that only supports "G.711". • Remote replay via DSL is only possible if the DSL provider transmits the DTMF signals using the RFC2833 standard. You can operate your mailbox both directly via the phone and via a random DTMF-compliant phone ("Remote answer machine access" Æ Page 52). Acoustic prompts simplify remote access activities. 44 Answer Machine/Mailbox Step by Step Opening/retrieving answer machine/ mailbox messages New messages in your mailbox are signaled by a flashing LED on the "5=Message waiting" or "Group mailbox" key. The associated LED also signals the relevant mailbox status Æ Page 11. Preconditions: The phone is idle. > 5=Message waiting? > 1=Start answer machine?> : Select and confirm. : Confirm. or If configured Æ Page 64: Press the "Message waiting" or "Group mailbox" key. or New message waiting: Press the flashing "Message waiting" or "Group mailbox" key. o Enter the code number. (Default: 000000, adjustable Æ Page 62, in a group mailbox, acoustic user prompts are provided to assist adjustment.) You are in the Mailbox menu. You can retrieve messages remotely from your mailbox Æ Page 52. Like remote access, group mailbox retrieval is performed on the basis of acoustic user prompts. The answer machine stops automatically if no entry is made for a minute. 45 Answer Machine/Mailbox Step by Step Message retrieval Viewing information on messages Preconditions: You have opened the Mailbox menu Æ Page 45. The status of the mailbox is displayed in the first line. There are two new and 15 "old" (played back) messages in the example. Twenty-five percent of the available memory is used. Messages: 2/15 25% Messages? > : Confirm. The time and date of the recording appear in the first line while the caller’s number (if available) appears in the second line. New 1 30 NOV 10:33 0123456789 > 3=next message? > : Select and confirm to display information on other mes- > 1=previous message? > : > back? > : Select and confirm to end the display. or sages. Playing back a message Preconditions: You have opened the Mailbox menu Æ Page 45. Messages? > : Confirm. For BizIP 410 e: > 2=play message? > : Select and confirm. For BizIP 410 a: 2=play message? > : Confirm. You hear a message. > 3=next message? > : Select and where applicable confirm repeatedly to lis- > 1=previous message? > : > back? > : Select and confirm to end the display. 46 or ten to other messages. Answer Machine/Mailbox Step by Step Returning a call Only possible if the caller’s number was transferred (CLIP) Preconditions: You have opened the Mailbox menu Æ Page 45. Messages? > : Confirm. > 3=next message? > : Select and where applicable confirm repeatedly to > 1=previous message? > : > 8=call message sender? > or scroll to the message you want. : Select and confirm. The caller is called back. Deleting a message Preconditions: You have opened the Mailbox menu Æ Page 45. Messages? > : Confirm. > 3=next message? > : Select and where applicable confirm repeatedly to > 1=previous message? > : > delete message? > 0=confirm? > or scroll to the message you want. : Select and confirm. : Confirm. 47 Answer Machine/Mailbox Step by Step Customizing greetings Every mailbox comes with two default greetings. These can be replaced by personal greetings (max. length: 1 minute). You can toggle between the two greetings at any time. The default greeting is immediately restored when a personal greeting is deleted. Your mailbox greetings can also be customized remotely Æ Page 52. Playing back a greeting Preconditions: You have opened the Mailbox menu Æ Page 45. > > > Greetings? > 2=play greeting? > back? > : Select and confirm. : Select and confirm. : Select and confirm to end playback. Selecting a greeting Preconditions: You have opened the Mailbox menu Æ Page 45. > > > Greetings? > 8=toggle greeting? > back? > : Select and confirm. : Select and confirm. : Select and confirm to end the display. Recording a greeting Preconditions: You have opened the Mailbox menu Æ Page 45. > > > 48 Greetings? > 0=record greeting? > : Select and confirm. : Select and confirm. "Recording..." appears on the display when recording is in progress. r Press the pound key to stop recording. back? > : Select and confirm to end the display. Answer Machine/Mailbox Step by Step Activating/deactivating recording If recording is switched off for a mailbox, the answer machine can once again pick up the call at the end of the auto answer time. The selected greeting is played back, followed by a message indicating that message recording is not possible. You can remotely activate/deactivate your mailbox’s recording function Æ Page 52. Preconditions: You have opened the Mailbox menu Æ Page 45. > Recording on/off? > : Select and confirm. The current status is displayed (default: activated). switch OFF? > : Confirm. switch ON? > : back? > : Select and confirm to end the display. or > Setting the ring time You can set the auto answer time between 0 and 59 seconds. During this time the telephone rings and the station’s mailbox is activated. The time set should be greater than 3 seconds. In the case of times that lie below this limit, the mailbox may pick up calls immediately without any signaling. You can also remotely set your mailbox’s ring time Æ Page 52. Preconditions: You have opened the Mailbox menu Æ Page 45. > Time before answer? > : Select and confirm. The current ring time (time until the mailbox picks up the call) is displayed (default:15 seconds). o Enter a new ring time (0 to 59 seconds). confirm? > : Confirm. 49 Answer Machine/Mailbox Step by Step Activating/deactivating open listening If open listening is active and your phone is idle, you can hear incoming messages as they are being recorded. You can also stop message recording at any time by lifting the handset; this automatically connects you to the caller. If you do this, the part of the message recorded so far is deleted. Open listening is automatically deactivated if remote access is in progress (Æ Page 52, press the star key during the greeting). Preconditions: You have opened the Mailbox menu Æ Page 45. > Mailbox on/off? > : Select and confirm. The current status is displayed (default: deactivated). switch ON? > : Confirm. switch OFF? > : back? > : Select and confirm to end the display. or > Activating/deactivating the mailbox Greetings are not played back and messages are not recorded when a mailbox is switched off. If a station is called when the mailbox is off, the telephone rings without call pickup by an answer machine. You can remotely activate/deactivate your mailbox Æ Page 52. Preconditions: You have opened the Mailbox menu Æ Page 45. > Mailbox on/off? > : Select and confirm. The current status is displayed (default: activated). switch OFF? > : Confirm. switch ON? > : back? > : Select and confirm to end the display. or > 50 Answer Machine/Mailbox Step by Step Setting the maximum message length The maximum message length is restricted by the maximum recording duration (10 minutes). A time of between 1 and 5 minutes can be set here. A length of 2 minutes is set by default. You can also remotely set your mailbox’s message length Æ Page 52. Preconditions: You have opened the Mailbox menu Æ Page 45. > Max. message length? > : Select and confirm. The current maximum message length is displayed (default: 2 minutes). o Enter the new maximum message length (1 to 5 minutes). > confirm? > : Select and confirm. 51 Answer Machine/Mailbox Step by Step Remote answer machine access You can access your user mailbox from a random internal phone in your HiPath BizIP system. Your user and group mailboxes can be accessed from external phones. Each mailbox can only be accessed by one remote party at a time. A more detailed explanation is provided at the end of the chapter in an example of how to perform remote access Æ Page 57. See also Remote access in the glossary. Caller functions All callers can interrupt an ongoing greeting or message recording to connect to the switch. d Enter the code. Access from another internal phone o Enter the number of your BizIP 410 phone. Wait until the call is picked up by your user mailbox. q Press the star key during the greeting to switch to remote access mode. or For tone-dialing (DTMF) telephones only: mmr Enter the code. o Wait for an announcement and enter the mailbox number. o You are prompted to enter your code number (=user password; default: 000000; adjustable Æ Page 62). Enter the code number. Now follow the acoustic user prompts Æ Page 54. 52 Answer Machine/Mailbox Step by Step Access from an external phone o Set up a connection to your HiPath BizIP. Enter the relevant MSN (see the administration manual). Wait until the call is picked up by your mailbox. q Press the star key during the greeting to switch to re- mote access mode. or If an MSN was assigned to the answer machine (see the administration manual): o Wait for an announcement and enter the mailbox number. o You are prompted to enter your code number (=user password; default: 000000; adjustable Æ Page 62). Enter the code number. Now follow the acoustic user prompts Æ Page 54. 53 Answer Machine/Mailbox Step by Step Acoustic user prompts for remote access Acoustic user prompts are provided for remote access (from another internal phone or an external phone). The operation is then controlled by DTMF signals (RFC2833 standard), that is, only using digit keys. If you do not make any entry within three seconds after an announcement, the options available to you are announced. This help announcement is repeated up to three times and if no input is forthcoming, the call is automatically ended. You can perform the following functions remotely one after the other by entering codes: • play back the overall status (playback only if less than 20% memory is available or voice recording is deactivated) • new messages Æ Page 55 • old messages Æ Page 55 • greetings Æ Page 55 • activate/deactivate recording Æ Page 56 • change the code number Æ Page 56 (only possible for group mailbox) • set the ring time Æ Page 49 • activate/deactivate open listening Æ Page 50 (only possible for a user mailbox) • activate/deactivate the mailbox Æ Page 50 • set the message duration Æ Page 56 You can use codes to navigate between the functions: e Switches to the previous function. f Repeats the current function status. g Switches to the next function. The following codes can be used within a function. 54 Answer Machine/Mailbox Step by Step New/old messages New and old messages are handled in the same way. e Switches to the previous message. Once the first message has been reached, this option switches to the previous function. f Shows the current message. g Switches to the next message. dd Deletes the current message. q Skips all other (new and old) messages and switches to "Greetings". l Calls the caller back and automatically sets up a connection to the remote party. Only possible if the caller’s number was transferred (CLIP). Greetings e Switches to the previous function. f Shows the current greeting. g Switches to the next function. l Changes to the next greeting. d If there is no personal greeting recorded, this option starts recording. The minimum recording length is 2 seconds. Press the pound key r to stop recording. If a personal greeting has already been recorded, this option resets the personal greeting to the default greeting (the personal greeting is deleted). Default: greeting 1. 55 Answer Machine/Mailbox Step by Step Activating/deactivating recording e Switches to the previous function. f Shows the recording status. g Switches to the next function. d Switches recording on/off. Default: on. Changing the code number (group mailbox only) e Switches to the previous function. f Shows the current code number. g Switches to the next function. d Starts to change the code number (you are prompted to enter six digits). Default: 000000. Setting the ring time e Switches to the previous function. f Shows the current call time. g Switches to the next function. d Starts to change the auto answer time. Values between 0 and 59 seconds are permitted. Default: 15 seconds. Activating/deactivating open listening (user mailbox only) e Switches to the previous function. f Shows the open listening status. g Switches to the next function. d Activates/deactivates open listening. Default: deactivated. 56 Answer Machine/Mailbox Step by Step Activating/deactivating the answer machine e Switches to the previous function. f Shows the answer machine status. g Switches to the next function. d Switches the answering machine on/off. Default: on. Setting the message duration e Switches to the previous function. f Shows the current message length. g Switches to the next function. d Starts to change the message length. Values between 1 and 5 minutes are permitted. Default: 2 minutes. Example of remote access You want to check a group mailbox for new messages from an external phone and, if there is one from a particular party, call that party back immediately. o Set up a connection to your HiPath BizIP. Enter an appropriate MSN (an MSN was assigned to the answer machine, see the administration manual). o Wait for an announcement and enter the group mailbox number (for example, 52). o Enter the code number for access. g Switch to the new messages. g Press (where applicable, repeatedly) to scroll to the message you want. Play back the message. l Call back the caller. 57 Configuring the Phone Step by Step Configuring the Phone The settings that you can make on your phone are grouped as follows in the "7=Setup" menu: • Settings Æ Page 59 Indicates (if available) the current status of different settings. • Configuration Æ Page 59 You can use this menu to activate and deactivate the functions of the BizIP 410 phone. Access to the menu is password-protected. • Local functions Æ Page 61 You can configure local functions, such as, abbreviated dialing and phone lock here. • Function keysÆ Page 64 Use this menu to program the function keys on your BizIP 410 phone. • Audio settings Æ Page 68 Set the acoustic properties for your BizIP 410 phone here. • Administration For information on phone administration, see the administration manual. Access to the menu is protected with an administration password. Quit The "Quit" key takes you to the previous level from any position in a menu. The "7=Setup" menu is automatically quit by lifting the handset. All menus shown are preceded by a number. Entering these numbers speeds up navigation through the menus shown in the tree structure on Æ Page 92. 58 Configuring the Phone Step by Step Settings The Settings menu only appears if specific information on the status of the directory is available, for instance: • call forwarding is active • user status is set > 7=Setup? > 1=Settings? > : Select and confirm. : Confirm. or If configured (Æ Page 64) and information is available: Press the flashing "Settings" key. The key lights up. The current status of the telephone is displayed. Configuration You can use the Configuration menu to make individual settings for your BizIP 410 phone. The menu can be password-protected Æ Page 62. > 7=Setup? > : Select and confirm. or If configured Æ Page 64: Press the "Setup menu" key. The lamp lights up. > 2=Configuration? > : Select and confirm. 59 Configuring the Phone Step by Step Date/time This function lets you select the display format for the date. Precondition: You are in the "Configuration" menu Æ Page 59. > 1=Date/time? > : Select and confirm. The following display formats are available: > 1=DD.MM.YY? > option Example: 1=DD.MM.YY 22.06.05 2=YY-MM-DD 05-06-22 3=MM/DD/YY 06/22/05 : Select and confirm the required display format. The date and time generally do not have to be set manually because this information is supplied via a SNTP server. Contrast Use this menu option to set the display contrast. You can set a value between 1 (weak contrast) and 4 (high contrast). Precondition: You are in the "Configuration" menu Æ Page 59. > 2=Contrast? > 1=Display? > : Select and confirm. : Confirm. Setting the contrast: uv Press the keys shown. or <> or e to h „„00 : Confirm the required setting. The value of the new setting, for example, for display contrast, is displayed. 60 Configuring the Phone Step by Step Local functions Use the "Local functions" menu to set a number of phone-based functions, for example, define a password or reset the memory assignment. The menu can be password-protected Æ Page 62. > 7=Setup? > : Select and confirm. or If configured Æ Page 64: Press the "Setup menu" key. The lamp lights up. > 3=Local functions? > : Select and confirm. If necessary, enter your password. Abbreviated dialing Use this menu option to program up to 12 abbreviated dialing numbers. For information on using programmed abbreviated dialing numbers Æ Page 37. Precondition: You are in the "Local functions" menu Æ Page 61. > 1=Abbrev. dialing? > 5)Not programmed? > : Confirm. : Scroll to the abbreviated dialing number you want and confirm it. or o Enter the abbreviated dialing number. Make sure that the number assigned to the current abbreviated dialing number appears to the left of the actual number. Entries not currently in use are displayed as "Not programmed". Program destination #? > : Confirm. or <> Select and confirm another dial mode. o Enter digits. If necessary, delete incorrect numbers with the < key. : Confirm. 61 Configuring the Phone Step by Step 5) 0451524486? > The stored number is displayed. You can now use the arrow keys to browse the other abbreviated dialing numbers or program new numbers. User password Use this menu option to change your user password (default=000000). Your password protects your userspecific settings and access to the answer machine. Precondition: You are in the "Local functions" menu Æ Page 61. > 2=User password? Change? : Select and confirm. > : Confirm o : Enter a new password (exactly six digits) and confirm > the input. o : Re-enter and confirm the password. Confirm a correct entry with "Password accepted". The user password is also used to access the answer machine (in this case it is known as the "code number"). For more information on the answer machine, see Æ Page 44. For information on setting up the user password via the Web interface, see Æ Page 76. 62 Configuring the Phone Step by Step Memory Use this menu option to clear the abbreviated dialing numbers (Æ Page 61) or reset the phone’s factory settings. Clearing abbreviated dialing numbers Use this option to deleted all programmed abbreviated dialing numbers. Precondition: You are in the "Local functions" menu Æ Page 61. > > 3=Memory? > 1=Clear abbrv nos.? > Clear? > : Select and confirm. : Confirm. : Select and confirm. All abbreviated dialing numbers are cleared. Resetting user settings to the factory defaults Only data configured by the user is reset. Administration settings are not changed. Precondition: You are in the "Local functions" menu Æ Page 61. > > > 3=Memory? > 2=Delivery status? > Clear? > : Select and confirm. : Select and confirm. : Select and confirm. All user data is reset to the factory defaults. 63 Configuring the Phone Step by Step Programming and using function keys The BizIP 410 phone features a range of functions that you can, if required, assign to function keys. The BizIP 410 phone comes with five automatically preprogrammed functions keys Æ Page 8. The function key/LED position can be changed at any time. For an overview of programmable functions, see Function keys in the glossary. How to perform programming via the phone is described below using examples. The "02=Selected dialing" function is used to programming numbers on keysÆ Page 24 You should never change the pre-programmed "Quit" key so that you can always quit operations. For information on programming function keys via the Web interface see Æ Page 77. Programming a function key with the "Mute" function You want to enable/disable the Mute function during a call Æ Page 19. This function should be assigned to one of the function keys. > 7=Setup? > : Select and confirm. or If configured (see above): Press the "Setup menu" key. The lamp lights up. > 4=Function keys? > 1=Continue? > : Select and confirm. : Confirm. Press the function key you want to program (the associated LED flashes). > 08=Mute? > : Select and confirm. Some functions may require additional inputs. Please follow the user prompts. The new function is now assigned to the function key. 64 Configuring the Phone Step by Step Now press the key to access the function directly. If the function is like "Do not Disturb", for instance, and can be switched on and off, pressing the key multiple times turns the function on and off. Don’t forget to create an appropriate label for the programmed key Æ Page 81. Editing the directory You can add entries with numbers and names to your HiPath BizIP’s directory and modify and delete existing entries. External numbers can also be edited via the Web interface, see the administration manual. For information on dialing from the directory Æ Page 38. Precondition: Directory editing is activated for users (see the administration manual). 65 Configuring the Phone Step by Step Adding an entry > > 4=Directory? 2=Add contact? : Select and confirm. : Select and confirm. o Enter the name of the party. You can use the digit keypad as an alphanumeric keypad in this case and enter the names by pressing the appropriate keys as many times as needed. Key 1x e f g h i j k l m d q r 2x 3x 4x 5x 6x $ [1] 1 7x 8x 9x 10x R S Y Z a b c 2 A B C d e f 3 D E F g h i 4 G H I j k l 5 J K L m n o 6 M N O p q r s 7 P Q t u v 8 T U V w x y z 9 W X . [1] , ? 0 ! : ; ’ " / ( ) [ ] * < = > % @ _ & # + - | [1] Space Example: You can enter the letter "r" by pressing the "7" three times or the letter "w" by pressing the "9" six times. < Press the key to delete the character on the left (one character at a time). : Confirm to apply the name entered. o Enter the number of the party. : Confirm to apply the number entered. "Contact added" appears briefly. 66 Configuring the Phone Step by Step Editing an entry For information on how to edit names and numbers of internal parties, see the administration manual. Precondition: You are in the directory and have selected an entry Æ Page 38. >Peter Mueller > 3=Edit? 2=Name? : Confirm. : Select and confirm. : Confirm. o Edit the name of the party (same procedure as for adding an entry Æ Page 66). or > 1=Number? : Select and confirm. o Edit the number of the party (same procedure as for adding an entry Æ Page 66). : Confirm to apply the edited entry. "Contact updated" appears. Deleting an entry Internal parties cannot be deleted from the directory. Precondition: You are in the directory and have selected an entry Æ Page 38. >Peter Mueller > 2=Delete? : Confirm. : Select and confirm. "Contact deleted" appears. 67 Configuring the Phone Step by Step Audio settings Use this menu to set the volume of the ring signal for inbound calls, the loudspeaker volume, the handset volume, and the room character for speakerphone mode. > 7=Setup? > : Select and confirm. or If configured Æ Page 64: Press the "Setup menu" key. The lamp lights up. > 5=Audio settings? > : Select and confirm. Loudspeaker volume When the phone is idle Set the loudspeaker and ringer volume when the phone is idle. The lowest loudspeaker setting is 1, the highest 8. For information on accessing the "Audio settings" menu (see above). Precondition: You are in the "Audio settings" menu Æ Page 68. 1=Loudspeaker vol? > : Confirm. The current volume is displayed. To set the loudspeaker volume: uv Press the keys shown. or <> or e to l „„„…………… > : Confirm the setting. The new setting is displayed as a value. 68 Configuring the Phone Step by Step During a call Precondition: You are conducting a call. u or v To raise or lower the volume, keep pressing the keys shown until you reach the desired volume. : Press the key to store the settings. If you do not store the setting, the volume will only apply to the current call. The "Loudspeaker volume" menu closes after 5 seconds if you do not make an entry. Ringer volume When the phone is idle The lowest ringer volume setting is 1, the highest 5. Precondition: You are in the "Audio settings" menu Æ Page 68. > 2=Ringer vol.? > : Select and confirm. To set the ringer volume: uv Press the keys shown. or <> or e to i „………… > : Confirm the setting. The new setting is displayed as a value. In the case of an inbound call Precondition: Your phone rings. u or v To raise or lower the volume, keep pressing the keys shown until you reach the desired volume. : Press the key to store the settings. If you do not store the setting, the volume will only apply to the current call. The "Ringer volume" menu closes after 5 seconds if you do not make an entry. 69 Configuring the Phone Step by Step Ringer The tone sequence can be set at three levels, the melody at eight levels. In the course of programming, you can use the arrow keys < and > to switch between the input fields for tone sequence and melody. If configured, the ringer may differ from the settings made here. Precondition: You are in the "Audio settings" menu Æ Page 68. > 3=Ringer? Melody 3 > Tone sequ. 2 : Select and confirm. The current setting is displayed. > Use the arrow key to select the input field for melody or tone sequence (digit is underscored). e to i Use the digit keys to change the required value. Melody 3 Tone sequ. 2 : Confirm the change. The new setting is displayed. Handset volume To adjust the handset volume, proceed as follows: Precondition: You are in the "Audio settings" menu Æ Page 68. > 5=Handset vol.? > : Select and confirm. The current setting is displayed. Setting the handset volume: uv Press the keys shown. or <> or e to l „„„„………… > : Confirm the setting. The new setting is displayed as a value. 70 Configuring the Phone Step by Step Room character Use this setting to align the speakerphone device’s room character with the room conditions. Settings are available for normal, echoing or muffled. See also Room character in the glossary. Precondition: You are in the "Audio settings" menu Æ Page 68. > 6=Room character? > 2=Echoing? > : Select and confirm. The current setting is displayed, for example, "Normal". > : Select and confirm another setting. The new setting is displayed. 71 Configuring the Phone Step by Step Key click volume You can set your phone to emit a click every time you press a key. Three volumes are available and can be set as follows. Key clicks are only audible in call status. The key click volume is deactivated during configuration. Precondition: You are in the "Audio settings" menu Æ Page 68. > 7=Key click vol.? > : Select and confirm. The current setting is displayed. Set the value: uv Press the keys shown. or <> or e to g „…… > : Confirm the setting. The new setting is displayed as a value. Headset volume To adjust the handset volume, proceed as follows: Precondition: You are in the "Audio settings" menu Æ Page 68. > 8=Headset vol.? > : Select and confirm. The current setting is displayed. Set the headset volume: uv Press the keys shown. or <> or e to l „„„„………… > : Confirm the setting. The new setting is displayed as a value. 72 Web Interface Web Interface General You can configure the BizIP 410 phone either via the phone itself or via PC. For configuration via PC, the PC must be connected to the LAN also used by your HiPath BizIP. See also Web interface in the glossary. Preparation Opening the Web interface To open the interface, open a Web browser and enter the following URL: http://[IP of the telephone] [IP of the telephone] stands for the IP address of the BizIP 410 that you want to emulate (for information on the IP address, see the administration manual). The splash screen appears (example): 73 Web Interface Frequently used functions user Click this link to go to the relevant page. Click this button to submit the changes made in the current interface. The changes are now applied in BizIP 410. Click this button to reset the changes made in the current form to the values stored in HiPath BizIP. Click this button to perform an action (such as, "Save", "Download", "Invoke", and "Restart"). A message is output if a fault occurs. Select an option from the list field. Enter characters via the PC keyboard. The term Web at the start of menu paths shown here describes the act of opening the Web interface (for example, see Æ Page 75). Opening the user area user Click this link to go to the user area. Enter a user password for the BizIP 410 phone. If you have not yet created a personalized user password, enter the default password "000000". For information on how to change the user password, see Æ Page 76. Click the button shown. 74 Web Interface Menu structure The menu contains all topics that can be edited. The first menu item ("User Name") has already been selected. Click the entries highlighted in the following menus. The relevant interface will then appear with additional information. User Name Web > user > User Name You can define a name for your BizIP 410 telephone. This name is used in the directory, for instance. If a name has already been assigned, it appears on the top right of the display. Enter the user name. Click the button shown to transfer the changes to the phone. The user name can only be changed by the administrator in the telephone menu (see the administration manual). 75 Web Interface Change User Password Web > user > Change User Password Enter the current password, then enter and repeat the new password. The password must consist of six digits. Click the button shown to transfer the changes to the phone. The user password is also used as a "code number" for accessing the mailbox Æ Page 45. For more information on changing the user password via the telephone menu, see Æ Page 62. 76 Web Interface Function Keys Web > user > Function Keys > Phone There are different interfaces for the telephone and add-on devices for the BizIP 410 a telephone. The interfaces differ in terms of the number of function keys available. For an overview of the programmable functions, see Æ Page 87. Click the button shown to open the dialog window for programming a key function. Select the required function from the list field. The range of parameters displayed changes depending on the type of function selected Æ Page 78. Click the button shown to apply the change. The dialog window closes. The changes are not transferred yet to the phone, however. You can program other function keys now. Click the button shown to transfer the change to the phone. The number of seconds needed to transfer changes varies depending on the change scope (a message is displayed). Click the button shown to complete the operation. An appropriate message is output if a fault occurs during the transfer. For more information on programming function keys via the telephone menu, see Æ Page 64. 77 Web Interface Additional parameters Selected dialing The destination number (or name/IP address) must be entered after "Dial string". Forwarding Select the type of forwarding (where applicable) after "Forward Type". The destination number (or name/IP address) must be entered after "Dial string". 78 Web Interface Phone lock The destination number (or name/IP address) may be entered after "Dial string" ("Lock with forward"). Audio Settings Web > user > Audio Settings Select the required volume settings in the "Handset Volume", "Loudspeaker Volume", "Ringer Volume", and "Key Click Volume" list fields. Select the required ringer melody and sequence in the "Ringer Melody" and "Ringer Tone Sequence" list fields. Click the button shown to transfer the changes to the phone. For more information on changing the audio settings via the telephone menu, see Æ Page 68. The room character can only be adjusted in the telephone menu Æ Page 71. 79 Web Interface Call-related Parameters Web > user > Call-related Parameters Choose a setting in the auto-dial timer list field to specify how long the system should wait before it automatically dials the number entered. For more information on how to start dialing, see Æ Page 40. Enter the destination number (or name/IP address) if you want inbound calls to be deflected to this destination when the phone lock is active ("Call Forwarding Locked Destination"). For more information on changing the forwarding destination via the telephone menu, see Æ Page 42. Enter the destination number (or name/IP address) as the default deflect destination. If a default is set, this is automatically entered as the deflect address when forwarding is activated. For more information on how to change the destination later via the telephone menu, see Æ Page 32. For further information on call forwarding, see Æ Page 29. Enter the time in seconds for call forwarding on no reply ( CFNR) ("CFNR"). For further information on call forwarding, see Æ Page 29. Click the button shown to transfer the changes to the phone. 80 Labeling, Documentation and Accessories Labeling, Documentation and Accessories Labeling key fields You can choose one of the following options to label the keys with the functions/call numbers stored: Labeling • by hand: Labeling strips are delivered with your BizIP 410. Enter functions or names within the white fields on the labeling strips provided for your BizIP 410. • via PC: Your product CD contains a program for labeling your keypads via the PC. Place the labeled strips on the relevant keypad on your BizIP 410 and lay the transparent cover over them (matte side up). Attaching a call number label Self-adhesive call number labels are also delivered with your BizIP 410. Enter the relevant numbers on the call number label (fire brigade, police, own number), then remove and stick it in the recess on the telephone when the handset is offhook. Documentation You can find a PDF version of this operating manual on the Internet at http://www.siemens.com/enterprise HTML and PDF versions are provided on your product CD. In order to look at and print the operating manual in PDF format, you need a computer on which Adobe’s free Acrobat Reader software package is installed. To view the operating instructions in HTML format, you need a computer with a Web browser, such as, Microsoft Internet Explorer. 81 Labeling, Documentation and Accessories Accessories The following products allow you to customize your telephone to your individual preferences. optiPoint key module: The optiPoint key module offers you greater comfort and efficiency when making or receiving telephone calls. The optiPoint key module may be attached to BizIP 410 a. optiPoint acoustic adapter: For connecting a desk microphone, headset, external speaker or second handset. optiPoint recorder adapter: For connecting an external recorder or a second headset. Adapters may be attached to BizIP 410 a. Headset: Use a headset for handsfree calling. A headset may be attached to BizIP 410 a and BizIP 410 e. Plug-in power supply If "Power over Ethernet" is not available in your Ethernet LAN (class 2 up to 6.5 W), you will need one plug-in power supply for every two BizIP 410 phones (C39280-Z4-C510). For detailed information about these and other products and their availability for your telephone, visit our Internet Web site at http://www.siemens.com/enterprise Æ "Downloads" . For an overview of your phone’s connection options, refer to the document "Information and Important Operating Procedures". 82 Index Index D Basic settings ............................................. 59 Date/time ..................................................... 60 Deflecting a held call ................................. 35 Delivery status ............................................ 63 Dial options ................................................. 40 Dialing from the directory .................................. 38 with direct station select keys ............. 25 with selected dialing keys .................... 24 with the handset offhook ...................... 15 with the handset onhook ...................... 16 Direct station select keys ......................... 25 Directory dialing ....................................................... 38 Display overview ................................................ 8, 9 setting the contrast ................................ 60 C E Call accepting another call (call waiting) .... 35 accepting with a handset ...................... 14 answering ................................................ 14 answering in speakerphone mode ...... 15 deflecting ................................................. 19 deflecting on call waiting ...................... 35 transferring .............................................. 22 Call forwarding activating/deactivating ........................... 31 programming ........................................... 32 Call number label, attaching ..................... 81 Call volume .................................................. 14 Call-related parameters, setting Web interface ......................................... 80 Caring for the telephone ............................. 2 CE markings .................................................. 3 CFNR timer ................................................. 80 CLI restriction ............................................. 41 Consultation ................................................ 20 Contrast, setting ......................................... 60 Control panel BizIP 410 a ................................................. 8 BizIP 410 e ................................................ 9 Echoing room character ............................ 71 Emergency numbers dialing when the phone is locked (glossary) .............................................................. 90 entering .................................................... 81 External calls ......................................... 15, 16 External code ........................................ 15, 16 A Abbreviated dialing .................................... 37 activating/deactivating ........................... 61 deleting numbers ................................... 63 Accessories ................................................. 82 Alternate ...................................................... 21 Answer machine ........................................ 44 Auto-Dial Timer, setting Web interface ......................................... 80 Automatic dialing ....................................... 40 B F Features ......................................................... 8 Function keys .............................................. 12 answer machine LED indicator ............ 11 overview ................................................ 8, 9 pre-programmed ................................ 8, 88 programming (with examples) ............. 64 H Handset overview ................................................ 8, 9 volume, setting ....................................... 70 Headset ....................................................... 82 setting the volume ................................. 72 Web interface ..................................... 79 Held call pickup .......................................... 35 HTML format, operating manual ............. 81 83 Index I P Icons explained ........................................... 10 Information .................................................... 2 PDF format, operating manual ................ 81 Phone locking ...................................................... 42 Phone, muting ............................................ 34 Pre-programmed function keys ........... 8, 88 K Key click volume, setting .......................... 72 Web interface ......................................... 79 Key programming ...................................... 64 Keypads, labeling ....................................... 81 L Labeling keypads ....................................... 81 Loudspeaker overview ................................................ 8, 9 Loudspeaker volume, setting .................. 68 Web interface ......................................... 79 M Mailbox ........................................................ 44 Memory ....................................................... 63 Memory, clearing ....................................... 63 Menu ............................................................ 12 Muffled room character ............................ 71 Mute ............................................................. 34 N Notebook functions ................................... 40 Number deactivating the display ........................ 41 storing ................................................ 24, 40 suppression ............................................. 41 O Open listening ............................................ 17 Operating manual, ordering ..................... 81 Operating principle .................................... 12 Operating steps .......................................... 10 optiPoint acoustic adapter ........................ 82 optiPoint key module ...................... 8, 24, 82 optiPoint recorder adapter ........................ 82 Outgoing calls ............................................. 15 Overview of telephone functions .............. 8 84 R Receiving volume ....................................... 14 Redialing a number .................................... 18 Ringer melody, setting .............................. 70 Web interface ......................................... 79 Ringer volume, setting .............................. 69 Web interface ......................................... 79 Ringer, deactivating ................................... 34 Room character, adjusting ........................ 71 S Select dial key ............................................. 24 Selected dialing key ................................... 24 Speakerphone mode answering a call ...................................... 15 switching during a call ........................... 16 Status ........................................................... 59 T Telephone operating .................................................. 12 Telephone functions .................................... 8 Trunk calling .......................................... 15, 16 Trunk seizure ........................................ 15, 16 U User name changing (Web interface) ...................... 75 User password ........................................... 62 changing (Web interface) ...................... 76 Index V Voice messages ......................................... 44 Volume, setting handset .................................................... 70 headset .................................................... 72 key click volume ..................................... 72 ringer ........................................................ 69 W Web interface changing the password ......................... 76 changing the user name ....................... 75 opening .................................................... 73 setting call-related parameters ............ 80 setting the volume ................................. 79 85 Technical Reference Technical Reference Glossary The following is an alphabetized overview of important technical terms and abbreviations. Abbreviated dialing Every BizIP 410 phone has 12 abbreviated dialing memory locations that can be assigned numbers of your choice. Programming this function on a key lets you dial the most frequently used numbers quickly and easily. For operation at the phone, see Æ Page 37. Alternate The Alternate feature lets you talk to two different call parties in turn. The other two parties cannot hear each other. The party with whom you are not currently speaking hears an MOH melody. You can also conduct a Conference with both parties. For operation at the phone, see Æ Page 21. Call log Call logs record all inbound and outbound calls and call attempts conducted via your BizIP 410 phone. Your HiPath BizIP records the calls in four different logs (all with additional information): missed calls, received calls, forwarded calls, and dialed numbers. For operation at the phone, see Æ Page 26. Call forwarding You can program your BizIP 410 phone to forward all inbound calls to predefined forwarding destinations. There are three types of call forwarding: "unconditional", "on no reply" (also known as CFNR) and "on busy". A separate forwarding destination can be configured for each type of forwarding. "Unconditional" forwarding has highest priority. Example: All three types of forwarding are active with different forwarding destinations. Unconditional: 0488372 On no reply: 185 On busy: 00397723364 In this case, the call is forwarded to the number "0488372". For operation at the phone, see Æ Page 29. 86 Technical Reference Call waiting You are conducting a call when a second call is signaled. The second call is signaled both acoustically and on the phone’s display. For operation at the phone, see Æ Page 35. CFNR Abbreviation for "Call Forwarding No Reply". Type of forwarding executed if the called party does not answer. The call deflection time can be set Æ Page 80. Conference Your HiPath BizIP lets you talk to two parties at the same time (three-party conference). You can also toggle between both parties Alternate. For operation at the phone, see Æ Page 21. Consultation The Consultation function lets you call (consult with) a second party while a call is already in progress. In the meantime, the original party hears an MOH melody. For operation at the phone, see Æ Page 20. Do not disturb The DND feature prevents your BizIP 410 phone from ringing. The caller hears the busy signal or, if the answer machine is active, has the option of leaving a message. For operation at the phone, see Æ Page 33. DTMF Abbreviation for "Dual-Tone Multifrequency". For an explanation of the answer machine, see Æ Page 44. Function keys These are keys on the BizIP 410 phone that you can program with various functions or numbers. The following table lists the functions that you can program on your phone and provides a short explanation and reference to the description in the document. For information on programming via the phone menu, see Æ Page 64, for programming via the Web interface, see Æ Page 77. 87 Technical Reference Function key 01=Clear definition 02=Selected dialing 03=Abbreviated dialing 04=Repeat dialing1 05=Missed calls 06=Forwarding 07=Loudspeaker1 08=Mute1 09=Ringer off 10=Hold 11=Alternate 12=Transfer call 13=Join calls 14=Deflect call 15=Setup menu 16=Notebook 17=Settings 18=Lock phone 19=Conference 20=Headset 21=Do not disturb 22=Message waiting 23=Group mailbox 24=Direct station select key 25=CLI Restriction 26=Directory 27=Quit1 28=Confirm Explanation No function available. Æ Page 24 Æ Page 37 Æ Page 18 For information on opening call logs Æ Page 26 Æ Page 29 Activating/deactivating the loudspeaker Æ Page 17 Activating/deactivating the microphone Æ Page 19 Activating/deactivating the ringer Æ Page 34 Placing a calling party on hold Æ Page 23 Toggling parties Æ Page 21 Transferring with consultation Æ Page 22 Transferring without consultation Æ Page 22 Deflecting a call Æ Page 19 Opening the "Setup" menu Æ Page 58 Invoking the Notebook function Æ Page 40 Activating the settings display Æ Page 59 Æ Page 42 Initiating a conference Æ Page 21 Accepting calls via the headset Æ Page 36 Activating/deactivating DND Æ Page 33 Activating the mailbox Æ Page 44 Activating the group call mailbox Æ Page 44 Æ Page 25 Suppressing number display at the called party’s phone Æ Page 41 Æ Page 38 Cancel a function/entry Confirm a function/entry (= :) [1] Pre-programmed function on the phone Headset A headset is useful when you need both your hands free while conducting calls. See also Accessories Æ Page 82. For information on accepting a call via the headset, see Æ Page 36. 88 Technical Reference Hold If you place a call party on hold, he or she cannot hear the ongoing call; instead, this party hears the MOH melody. You cannot hear a party that has been placed on hold. For operation at the phone, see Æ Page 23. You can also mute your phone by deactivating the microphone Æ Page 19 (you can still hear the other party). LAN Abbreviation for "Local Area Network". LED Abbreviation for "Light Emitting Diode". LED for signaling various states of individual function keys. Mailbox Callers can use your HiPath BizIP’s mailbox (answer machine) to leave voice messages when you are absent. As long as you have a telephone connection, the user-friendly, voice-driven remote access options let you call back a party who left a voice message, for instance, regardless of your location. For operation at the phone, see Æ Page 44. Open listening The Open listening function lets people near your phone listen in on your call. You can hear the other party over both the handset and the phone’s built-in loudspeaker. In contrast to Speakerphone, the speakerphone microphone is not activated for this function. As a courtesy, please always inform the other party whenever you activate the "Open listening" function. For operation at the phone, see Æ Page 17. 89 Technical Reference Phone lock By activating the phone lock you prevent unauthorized parties from using your phone or changing your user settings. Emergency numbers can be dialed even when the lock is active. For operation at the phone, see Æ Page 42. Remote access This feature lets you use a random phone to play back voice messages stored on your mailbox and configure your mailbox properties. You can activate and deactivate your mailbox, for example, or change the greeting. For operation at the phone, see Æ Page 52. Room character You can alter your phone settings to improve the sound quality to suit the acoustics of the room where your BizIP 410 phone is located. Making this setting improves the Speakerphone quality. For operation at the phone, see Æ Page 71. Selected dialing key Your BizIP 410 a phone has 19 function keys (BizIP 410 e has 12). You can program a number on these keys and then dial it at the push of a button. For programming information see Æ Page 24. For operation at the phone, see Æ Page 24. SNTP Abbreviation for "Simple Network Time Protocol". By connecting to the SNTP server (time server), your BizIP 410 phone automatically displays the time and date with atomic-clock accuracy. For information on the necessary settings, see the administration manual. 90 Technical Reference Speakerphone Speakerphone mode involves conducting calls (that is, speaking and hearing) without the aid of the handset. Your phone (BizIP 410 a only) features a full-duplex speakerphone function for this with a separate microphone. You can hear the other party via the phone’s built-in loudspeaker. The optimum distance between the caller and the phone is approximately 50 cm in speakerphone mode. Optimize the speakerphone quality by adjusting the room character Æ Page 71. As a courtesy, please always inform the other party whenever you activate the "Speakerphone" function. Activate Open listening if you only want to listen in on the call in the room. For operation at the phone, see Æ Page 15. Transfer You can transfer an ongoing call to another phone. In other words, the target phone rings as soon as you enter the destination number. You can hang up straightaway. This function is useful if you want to continue the call on another phone, for instance. For operation at the phone, see Æ Page 22. URL Abbreviation for Uniform Resource Locator". This refers to the address of a file or a directory. A typical URL describes: • the mechanism for accessing the content (for example, a protocol, such as, http, ftp or file), • the computer (IP address or domain name) where the content is located and • the names of the content on this computer (usually a directory and/or file name). Web interface This interface provides a user-friendly option for configuring your BizIP 410 phone via the PC. With the Web interface, programming Function keys is especially easy to follow because the result is immediately visible. For information on how to use the interface, see Æ Page 73. 91 Technical Reference Telephone menu Menu |--- 1=Call log? - - - - - - - - - | |--- 1=Missed calls? | |--- 2=Dialled calls? | |--- 3=Received calls? | |--- 4=Forwarded calls? | |--- 0=End |--- 2=Forward? - - - - - - - - | |--- 1=Unconditional? | |--- 2=On no reply? | |--- 3=On busy ? | |--- 0=End |--- 3=Do not disturb? - - - - - |--- 4=Directory? - - - - - - - - | |--- 1=Search? | |--- 2=Add contact? | |--- 0=End |--- 5=Message waiting? - - - - | |--- 1=Start answer machine? | |--- 0=End |--- 6=Lock phone? - - - - - - - | |--- 1=Lock with forward? | |--- 2=Lock only? | |--- 3=Set/change target? | |--- 4=Clear target? | |--- 0=End |--- 7=Setup? - - - - - - - - - - | |--- 1=Settings? - - - - - - | |--- 2=Configuration? - - - - | | |--- 1=Date/time? - - - - | | | |--- 1=DD.MM.YY? | | | |--- 2=YY-MM-DD? | | | |--- 3=MM/DD/YY? | | | |--- 0=End? | | |--- 2=Contrast? - - - - | | | |--- 1=Display? | | | |--- 0=End? | | |--- 0=End? | |--- 3=Local functions? - - - | | |--- 1=Abbrev. dialing? | | |--- 2=User password? | | |--- 3=Memory? | | |--- 0=End? | |--- 4=Function keys?- - - - | | |--- 1=Continue? | | |--- 0=End? | |--- 5=Audio settings? - - - | | |--- 1=Loudspeaker vol? | | |--- 2=Ringer vol.? | | |--- 3=Ringer? | | |--- 5=Handset vol.? | | |--- 6=Room character? | | |--- 7=Key click vol.? | | |--- 8=Headset vol.? | | |--- 0=End? | |--- 6=Administration? - - - | |--- 0=End |--- 0=End 92 For more information see ... - - - - - - - Æ Page 26 - - - - - - - Æ Page 29 - - - - - - - Æ Page 33 - - - - - - Æ Page 38 Æ Page 66 - - - - - - - Æ Page 44 - - - - - - - Æ Page 42 - - - - - - - Æ Page 58 Æ Page 59 Æ Page 59 Æ Page 60 - - - - - - - Æ Page 60 - - - - - - - Æ Page 61 - - - - - - - Æ Page 64 - - - - - - - Æ Page 68 - - - - - - - Æ Administration Manual www.siemens.com/enterprise The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. The trademarks used are owned by Siemens Enterprise Communications GmbH & Co. KG or their respective owners. Copyright © Siemens Enterprise Communications GmbH & Co. KG 12/2006 Hofmannstr. 51 • D-81359 Munich Reference No.: A31003-K1000-C102-3-7619 Subject to availability. Right of modification reserved.