Transcript
HiPer DSP Network Application Card Getting Started Guide
Part No. 10030920 Version Number 2.1
HiPer DSP ®
Network Application Card Getting Started Guide
http://www.3com.com/ Part No. 10030920
3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145
Copyright © 2000, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time. UNITED STATES GOVERNMENT LEGENDS: If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following: United States Government Legend: All technical data and computer software is commercial in nature and developed solely at private expense. Software is delivered as Commercial Computer Software as defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide. Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries. 3Com, the 3Com logo, Boundary Routing, EtherDisk, EtherLink, EtherLink II, LANplex, LinkBuilder, Net Age, NETBuilder, NETBuilder II, OfficeConnect, Parallel Tasking, SmartAgent, SuperStack, TokenDisk, TokenLink, Transcend, and ViewBuilder are registered trademarks of 3Com Corporation. ATMLink, AutoLink, CoreBuilder, DynamicAccess, FDDILink, FMS, NetProbe, and PACE are trademarks of 3Com Corporation. 3ComFacts is a service mark of 3Com Corporation. Artisoft and LANtastic are registered trademarks of Artisoft, Inc. Banyan and VINES are registered trademarks of Banyan Systems Incorporated. CompuServe is a registered trademark of CompuServe, Inc. DEC and PATHWORKS are registered trademarks of Digital Equipment Corporation. Intel and Pentium are registered trademarks of Intel Corporation. AIX, AT, IBM, NetView, and OS/2 are registered trademarks and Warp is a trademark of International Business Machines Corporation. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of Novell, Inc. PictureTel is a registered trademark of PictureTel Corporation. UNIX is a registered trademark of X/Open Company, Ltd. in the United States and other countries. Other brand and product names may be registered trademarks or trademarks of their respective holders. YEAR 2000 INFORMATION: For information on Year 2000 compliance and 3Com products, visit the 3Com Year 2000 web page: http://www.3Com.com/products/yr2000.html
CONTENTS
ABOUT THIS GUIDE Guide Conventions .................................................................. i Contacting 3Com................................................................... ii Before Contacting 3Com Technical Support....................... ii Phone Numbers.................................................................iii
1
PRODUCT OVERVIEW Product Description .............................................................1-1 Introduction ...................................................................1-1 Scalability .......................................................................1-1 Hardware Standards .......................................................1-1 Applications ...................................................................1-1 HiPer DSP Card Set .........................................................1-2 Front Panel................................................................1-2 Product Compatibility ..........................................................1-3
2
INSTALLATION Installation Requirements.....................................................2-1 Network Interface Cards.................................................2-1 HiPer DSP T1/E1 NIC..................................................2-1 Installation Tools .............................................................2-1 Installation Procedure ..........................................................2-1 Installation Verification ........................................................2-4 Network Application Card Verification ............................2-4 Installing New Software .......................................................2-4
3
NETWORK INTERFACE CARD CABLING Physical Interfaces................................................................3-1 Accessing the User Interface ................................................3-2
A
TROUBLE LOCATING
AND
CLEARING
Installation Trouble Locating and Clearing ........................... A-1 Initial Configuration Trouble Locating and Clearing ............. A-2 HiPer DSP NAC Trouble Locating and Clearing .................... A-3 Call Fail ......................................................................... A-3 Modem Disconnect ....................................................... A-4 What to Do If You Still Have Problems ................................ A-6
B
TECHNICAL SPECIFICATIONS Certification ........................................................................B-1 Regulatory Compliance Statements ................................B-1 FCC Part 15 Compliance Statement...........................B-1 Processor .............................................................................B-2 Current Draw ......................................................................B-2 Environment ........................................................................B-2 Shipping and Storage .....................................................B-2 Operating.......................................................................B-3 Network Application Card Physical Dimensions ....................B-3
ABOUT THIS GUIDE
About This Guide includes an overview of this guide, lists guide conventions and related documentation, and provides contacting 3Com information. This guide provides instructions for the installation and initial configuration of the HiPer DSP Network Application Card. Release notes are issued with some products—refer to our website at http://totalservice.3com.com. If the information in the release notes differs from the information in this reference, follow the instructions in the release notes.
Guide Conventions
These tables list conventions used throughout this guide. Icon
Notice Type
Description
Information note
Information that contains important features or instructions.
Caution
Information to alert you to potential damage to a program, system, or device.
Warning
Information to alert you to potential personal injury or fatality. May also alert you to potential electrical hazard.
ESD
Information to alert you to take proper grounding precautions before handling a product.
ii
ABOUT THIS GUIDE
Convention
Description
Text represented as a screen display
This typeface represents displays that appear on your terminal screen, for example: Netlogin:
Text represented as commands
This typeface represents commands that you enter for example: setenv TCMHOME directory This guide always gives the full form of a command in uppercase and lowercase letters. However, you can abbreviate commands by entering only the uppercase letters and the appropriate value. Commands are not case-sensitive.
Text represented as menu or sub-menu names.
This typeface represents all menu and sub-menu names within procedures, for example: On the File menu, click New.
Contacting 3Com Before Contacting 3Com Technical Support
Before contacting 3Com Technical Support, have this information available: ■
Contract number
■
Problem description
■
■
■
Symptoms
■
Known causes
3Com products ■
Software and hardware versions
■
Serial numbers
Trouble locating and clearing attempts
Contacting 3Com
Phone Numbers
iii
Call the appropriate phone number listed below for technical support. Country
Phone Number
Country
Phone Number
Austria
0800 297468
Netherlands
0800 0227788
Belgium
0800 71429
Norway
800 11376
Canada
1800 2318770
Poland
00800 3111206
Denmark
800 17309
Portugal
0800 831416
Finland
0800 113153
South Africa
0800 995014
France
0800 917959
Spain
900 983125
Germany
0800 1821502
Sweden
020 795482
Hungary
00800 12813
Switzerland
0800 553072
Ireland
1800 553117
UK
0800 966197
Israel
1800 9453794
United States
1800 2318770
Italy
1678 79489
All Other Locations
■
■
Outside Europe: 1847 7976600 Within Europe: +31 30 602 9900
Refer to the Total Control™ Multiservice Access Platform Documentation CD-ROM for more information regarding product warranty. For information about Customer Service, including support, training, code releases and updates, contracts, and documentation, visit our website at http://totalservice.3com.com
PRODUCT OVERVIEW
1
This chapter provides an overview of the HiPer Digital Signal Processor (DSP) Network Application Card (NAC), including product description and compatibility information.
Product Description Introduction
This section briefly describes the HiPer DSP NAC. The HiPer DSP NAC is available in two versions, the HiPer DSP T1 and the HiPer DSP E1. The HiPer DSP T1 contains 24 modems and supports T1 applications such as Channelized T1 and T1/PRI. The HiPer DSP E1 contains 30 modems and supports E1 applications such as E1/PRI and E1/CAS. Together with the HiPer DSP T1/E1 Network Interface Card (NIC), the HiPer DSP NAC terminates an entire T1 or E1 span, which greatly increases the channel capacity of the Total Control chassis.
Scalability
Hardware Standards
Applications
Since both the hardware and software are scalable, any volume increase in the network is addressed by reconfiguring the software or upgrading the hardware to create a more powerful server. The HiPer DSP hardware set contains many features including Light Emitting Diodes (LEDs), console cable, and a null modem adapter. The HiPer DSP, when integrated with Total Control Multiservice Access Platform, provides the following applications. For service providers, HiPer DSP allows dial-in and dial-out Internet access, managed remote access, transaction processing capabilities, and the flexibility to be used in analog, Frame Relay, Ethernet, Token Ring and ISDN environments. For universities, financial institutions, health care companies and other
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CHAPTER 1: PRODUCT OVERVIEW
corporations, the HiPer DSP allows remote users to access e-mail, the Internet, databases, and additional corporate resources. HiPer DSP Card Set
The following provides information regarding the HiPer DSP NAC’s physical interfaces and DIP switches. Front Panel A graphic representation of the HiPer DSP NAC faceplate along with a table of NAC LED descriptions. Table 1-1 HiPer DSP NAC LED Descriptions LED
Color
This has occurred
RN/FL
green
Card has completed the Power On Self Test (POST).
flashing green
Diagnostics running or downloading code.
red
Card failed.
flashing yellow
Flash programming.
off
Card has received no signal or poor signal.
green
Card has received good carrier.
red
Card has received bad carrier.
yellow
Card has received remote alarm.
off
No alarm or remote frame alarm (RFA).
red
Alarm present.
off
Span is CHT1, or E1/R2, or NFAS with no D-channel.
green
Green: D-channel is up (PRI mode).
CAR
ALM
LPBK
Flashing green: Backup D-channel is up (NFAS).
(continued)
red
D-channel is down (PRI mode).
yellow
Loopback test in progress (all modes).
Product Compatibility
Table 1-1 HiPer DSP NAC LED Descriptions LED
Color
This has occurred
FAULT
yellow
There is a problem in one or more modems. The HiPer DSP NIC jumpers are not configured properly. See below for trouble clearing information.
red
There is a critical problem in one or more modems, or the NAC in general.
none
The HiPer DSP NIC jumpers are configured correctly.
UTILIZATION off green
Product Compatibility
Modems are not in use. Modems in use. The ten utilization LEDs indicate the percentage of modems on HiPer DSP in use.
The HiPer DSP NAC is compatible with the HiPer DSP T1/E1 NIC.
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2
INSTALLATION
This chapter contains HiPer Digital Signal Processor (DSP) Network Application Card (NAC) installation requirements, procedures, and verification.
Installation Requirements Network Interface Cards
The following section describes requirements necessary to install the HiPer DSP NAC. Before installing any NAC in a Total Control chassis, the corresponding Network Interface Cards (NICs) must be installed and cabled. HiPer DSP T1/E1 NIC
Installation Tools
Installation Procedure
To install this NAC in the Total Control chassis, you need a #2 Phillips and slotted screwdriver.
To install this NAC: ESD: To reduce the risk of electrostatic discharge (ESD), take proper grounding precautions before handling the NAC. Install the NAC with or without power applied to the chassis. 1 Confirm that the NIC corresponding to this NAC is installed. Refer to the NIC’s Getting Started Guide for more information.
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CHAPTER 2: INSTALLATION
2 Select a slot at the front of the Total Control chassis for installing the NAC. Install this NAC in slot(s): 1–17 For managed chassis, slot 17 is reserved for the Network Management Card (NMC) NAC. 3 Use a #2 Phillips screwdriver to remove the safety panel covering this slot.
Figure 2-1 Removing the Safety Panel
4 Insert the NAC between the slot’s upper and lower card guides.
Figure 2-2 Inserting the Network Application Card
Installation Procedure
2-3
5 Holding the tabs perpendicular to the NAC’s front panel, slide the NAC into the chassis, until the front of the NAC is flush with the chassis. Push the tabs toward each other to secure the NAC.
Figure 2-3 Securing the Network Application Card
6 Use a slotted screwdriver to tighten the screws on the front panel.
Figure 2-4 Tightening the Front Panel Screws
7 Cover any unused chassis slots with safety panels. 8 Apply power to the chassis, if power is not already applied.
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CHAPTER 2: INSTALLATION
Installation Verification Network Application Card Verification
Verify installation by observing the LEDs after installing and powering the NAC and corresponding NIC. To verify the installation of the HiPer DSP NAC: 1 Verify the front panel LEDs on the NAC. ■
The RN/FL LED should be solid green.
■
If the RN/FL LED does not light, or is solid red or flashing red, there is an error. Refer to the Trouble Locating and Clearing appendix for more information.
Installing New Software Refer to the Software Download Getting Started Guide for more information.
3
NETWORK INTERFACE CARD CABLING
This chapter provides instructions for cabling the HiPer Digital Signal Processor (DSP) Network Application Card (NAC) to the HiPer DSP T1/E1 Network Interface Card (NIC).
Physical Interfaces
The HiPer DSP T1/E1 NIC has the following physical interfaces: Table 3-1 HiPer DSP Physical Interfaces Callout Number Interface Description 1
Console Port: RJ-45 DTE port Connect to this port to access the HiPer DSP NAC’s UI. The port is configured for 9600 baud, 8 data bits, 1 stop bit, no parity.
2
AUX Port: RJ-45 DTE port Connect to this port to perform a software download to the HiPer DSP NAC.
3
Span 1: RJ-48C T1/E1 span line 1 interface Connect a T1 or E1 span line to this port.
4
Monitor: Bantam Monitoring jack Connect span line monitoring equipment to this port for span 1 diagnostics.
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CHAPTER 3: NETWORK INTERFACE CARD CABLING
Accessing the User Interface
To access the User Interface (UI) of the corresponding NAC, connect the following cables to the NIC’s console port.
Table 3-2 Network Cabling Callout Number
Description
1
RJ-45 connector to NIC’s console port
2
DB-25 male connector to modem for remote operations
3
DB-25 female-to-female null modem adapter to PC or terminal COM port
A
TROUBLE LOCATING AND CLEARING
This appendix includes information regarding installation, initial configuration, and HiPer Digital Signal Processor (DSP) Network Application Card (NAC) trouble locating and clearing information.
Installation Trouble Locating and Clearing
The following section details problems and possible solutions that may occur during installation. Table A-1 Installation LED Errors
Trouble Locating
Possible Cause
Trouble Clearing
RN/FL LED is showing no Improper installation indicator light
Remove NAC and reinstall
RN/FL LED is solid red
Remove NAC and reinstall
Improper installation
RN/FL LED is flashing red The NAC did not detect Install the NIC directly a Network Interface behind the NAC—refer Card (NIC) to the NIC’s Getting Started Guide
A-2
APPENDIX A: TROUBLE LOCATING AND CLEARING
Initial Configuration Trouble Locating and Clearing
The following section details problems and possible solutions that may occur during initial configuration. Table A-2 Initial configuration Errors
Carrier Physical LED State State
Alarm LED State
Loopback LED State
Alarm/ Error
F1
Green
Off
Off
No Alarm
F2
Red
Off
Off
Yellow Alarm Remote Frame Alarm
The remote end has lost the HiPer DSP’s framing or signal and sends this alarm to the HiPer DSP.
F3
Off
Red
Off
Red Alarm Loss of Signal
The received T1 or E1 signal has been lost. The HiPer DSP declares a red alarm and sends a yellow alarm to the remote end.
F4
Off
Red
Off
Red Alarm Out of Frame
The received T1 or E1 framing has been lost and the framed payload can no longer be received. The HiPer DSP declares a red alarm and sends a yellow alarm to the remote end.
F5
Green
Red
Off
Blue Alarm The remote end is Unframed sending out an all ones all ones signal. This is usually done when the remote end can not send out a framed signal.
F6
Green
Red
Off
Blue Alarm The HiPer DSP has Unframed received excessive CRC all ones errors in a one second period and declares state F5. For E1-PRI certification this is less than 931 errors in one second.
(continued)
Diagnosis/Trouble Clearing
HiPer DSP NAC Trouble Locating and Clearing
Alarm LED State
Loopback LED State
Off
Off
Amber
D-Channel down
Green
Off
Green
Look Back in progress
Green
Off
Off
No Alarm
Carrier Physical LED State State
F1
HiPer DSP NAC Trouble Locating and Clearing Call Fail
Alarm/ Error
A-3
Diagnosis/Trouble Clearing
The following section details problems and possible solutions for the HiPer DSP NAC.
Use the following table to trouble clear call fails. Table A-3 Call Fail Trouble Locating and Clearing
Call Fail
Description
Trouble Clearing
Keypress Abort
The modem detected a keypress while training.
The remote modem user is responsible.
MNP incompatibility
The modem is set to &M5 and the remote modem does not have MNP capability, or there was an MNP negotiation procedure error.
Route the user to a modem with MNP disabled.
Invalid speed
The modem is set to a specific speed or a range of speeds and the remote modem is not operating at the same rate.
Route the remote modem’s signal to another modem with the same rate or reconfigure the modem’s rate.
XID Time-out
The modems failed to negotiate the V.42 Detection (XID Exchange) phase.
N/A
SABME Time-out (Set Asynchronous Balance Mode Extended)
The modems failed this part of V.42 link negotiation.
Set asynchronous balance mode extended.
A-4
APPENDIX A: TROUBLE LOCATING AND CLEARING
Modem Disconnect
Use the following table to trouble clear modem disconnects. If a modem makes contact with another modem, but cannot complete protocol and speed negotiations, 3Com considers this a call fail, not a modem disconnect. Table A-4 Modem Disconnect Trouble Locating and Clearing Disconnect Reason
Description
Escape code
The operator The remote modem user is responsible. sent the modem the +++ escape code.
General Switch Telephone Network (GSTN) Clear Down
The connection was non-ARQ and DTR was dropped from one side of the connection, or the DISC frame was corrupted due to noise.
If the call is not dropped deliberately by either party, try connecting again. If the call disconnects repeatedly, try a lower connection speed.
Loss of carrier
The modem detected loss of the remote modem’s carrier and waited the duration specified in S10 (default is 0.7 seconds).
Sometimes call waiting signals can interrupt a remote modem’s carrier, thus a longer duration should be specified in S10--preferably 2 seconds.
Inactivity time-out
The modem detected no activity on the line for the duration specified in S19 (default is 0, timer disabled).
If necessary, specify a longer duration in S19.
Retransmit limit
The modems Study the data frame errors to further reached the diagnose the problem. maximum of twelve attempts to transfer a data frame without error.
(continued)
Trouble Clearing Notes
HiPer DSP NAC Trouble Locating and Clearing
A-5
Table A-4 Modem Disconnect Trouble Locating and Clearing Disconnect Reason
Description
Trouble Clearing Notes
LD received
The remote modem sent an MNP error control Link Disconnect request.
The remote modem may have sent an unauthorized +++ATH or it may have dropped DTR.
DISC
The remote modem sent a V.42 Disconnect frame.
This reflects normal operation, but it can also reflect a user software error. The user software may issue an unauthorized +++ATH or it may drop the DTR on the remote modem.
Loop loss disconnect
The modem This usually occurs because the remote detected a loss modem has hung up. of current on the loop connecting it with the telephone company central office.
Unable to Retrain
After several attempts, disturbances on the phone line prevented the modems from retraining, and they could no longer transmit or receive data.
Resolve phone line disturbances with the telco.
Break Time-out
Incompatible processing of a Break signal occurred.
Try connecting again.
Invalid Code word
The modem received an invalid V.42 bis frame.
This disconnect reason is very infrequent.
A Rootless Tree
The modem received an invalid V.42 bis frame.
Try connecting again. If this fails repeatedly, tryp MNP or normal mode instead of V.42/V.42 bis.
(continued)
A-6
APPENDIX A: TROUBLE LOCATING AND CLEARING
Table A-4 Modem Disconnect Trouble Locating and Clearing Disconnect Reason
Description
Trouble Clearing Notes
Illegal Command Code The modem received an invalid V.42 bis frame.
This disconnect reason is very infrequent.
Extra Step-up
N/A
The modem received an invalid V.42 bis frame.
Normal User Call Clear The network This is a Q931 telco clear condition. cleared a call when it received a disconnect from a gateway card.
What to Do If You Still Have Problems
The problems described above are the most common ones that users encounter. If the suggestions given do not clear up your difficulties, try the following: 1 Review the manual carefully to see if you’ve missed something. 2 Contact 3Com Technical Support. Contact information is in the About This Guide section of this book.
TECHNICAL SPECIFICATIONS
B Certification
Table B-1 T-1 HiPer DSP Certification EMI/RFI Safety
Telco
■
FCC 15A
■
EN55022A
■
UL 1950
■
C-UL
■
EN 60950
■
JATE
■
FCC 68
■
IC CS-03
Table B-2 E-1 HiPer DSP Certification ■
FCC 15A
■
EN55022 A
■
VCCI, AUSTEL
Immunity
■
EN 50082-1
Safety
■
UL 1950
■
C-UL
■
EN 60950
■
CTR4
EMI/RFI
Telco
Regulatory Compliance Statements
United States FCC Part 15 Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
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APPENDIX B: TECHNICAL SPECIFICATIONS
are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense.
Processor
Current Draw
Table B-3 Processor Board Manager System
PowerPC RISC CPU
Application Co-Processor System
Dual PowerPC RISC CPUs
■
T-1 HiPer DSP NAC +5.2 vDC @ 4.3A typical maximum
■
E-1HiPer DSP NAC +5.2 vDC @ 4.8A typical maximum
Typical maximum refers to the maximum current draw under most typical configurations.
Environment Shipping and Storage
Table B-4 Shipping and Storage Environment Temperature:
-25 to 75° C, -13 to 167° F
Humidity:
0 to 100%, Non-condensing
Network Application Card Physical Dimensions
Operating
Network Application Card Physical Dimensions
Table B-5 Operating Environment Temperature:
0 to 40° C, 32 to 104° F
Humidity:
0 to 95%, Non-condensing
Table B-6 Network Application Card Physical Dimensions Inches
Centimeters
Length:
12.95
32.89
Width:
0.79
2.01
Height:
6.90
17.53
B-3
3Com Corporation 5400 Bayfront Plaza P.O. Box 58145 Santa Clara, CA 95052-8145 ©2000 3Com Corporation All rights reserved Printed in the U.S.A. Part No. 10030920
