Hmk Ewon Guide

Transcript

Document Title: HMK eWon Guide Issue Version: V0_1A HMK Guide to eWON COSY 141 and 4005CD Site survey, Setup and Testing Date 14.01.2013 Issue V0_1B Shortcuts to the Guide: Configuring eWON using Ethernet WAN - page 14 Configuring eWON over GSM Network (4005CD 0nly) – page 33 Page 1 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 1 Authorship and Approval Compiled By Checked By Approved By eWon Site Requirements R. Davies - - 02.01.2013 Addition of background info and configuration steps C. Allen V0_1A 14.01.2013 Further additions and revisions C. Allen V0_1B 15.01.2012 Picture size reduction, more background info C. Allen Rev Date Revision V0_0A 15.11.2012 V0_0B Page L. Creasey Page 2 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 2 Abbreviations DHCP - Dynamic Host Configuration Protocol GPRS - General Packet Radio Service GSM - Global System for Mobile Communications HSDPA - High-Speed Downlink Packet Access HSPA - High-Speed Packet Access (amalgamation of above two) HSUPA - High-Speed Uplink Packet Access IP - Internet Protocol ISP - Internet Service Provider LAN - Local Area Network NTP - Network Time Protocol TCP - Transmission Control Protocol UDP - User Datagram Protocol UMTS - Universal Mobile Telecommunications System VPN – Virtual Private Network WAN - Wide Area Network Page 3 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 3 Contents 1 Authorship and Approval .................................................................................................. 2 2 Abbreviations ................................................................................................................... 3 3 Contents ........................................................................................................................... 4 4 Overview .......................................................................................................................... 5 4.1 5 6 7 Purpose of the Document ................................................................................................ 5 Background information and tools .................................................................................... 6 5.1 How IP Addresses Work .................................................................................................. 6 5.2 Subnets and Subnet Masks .............................................................................................. 6 5.3 What is a VPN? .............................................................................................................. 6 5.4 HMK Standards .............................................................................................................. 7 5.5 Principle of Operation ..................................................................................................... 7 5.6 Software ....................................................................................................................... 8 5.7 Hardware ...................................................................................................................... 9 Site Survey and Customer considerations ....................................................................... 10 6.1 Ethernet Requirements ................................................................................................. 10 6.2 GSM Requirements ....................................................................................................... 11 eCatcher Account Management....................................................................................... 12 7.1 Accounts and eWONs .................................................................................................... 12 7.2 Accounts and Users ...................................................................................................... 12 8 Quick Setup Guide .......................................................................................................... 13 9 Connecting your eWON ................................................................................................... 14 9.1 Power Supply .............................................................................................................. 14 9.2 LAN Side Connections ................................................................................................... 14 9.3 WAN Side Connections .................................................................................................. 14 10 Setup and Testing Using Ethernet WAN .......................................................................... 15 10.1 Add the eWON to eCatcher ......................................................................................... 15 10.2 Configure the eWON IP Address in eBuddy ................................................................... 16 10.3 Get online to the eWON ............................................................................................. 18 10.4 eWON COSY 141 Configuration ................................................................................... 19 10.5 eWON 4005CD Configuration ...................................................................................... 25 10.6 Check the Connection ................................................................................................ 30 11 Setup and Testing Using GSM Modem (4005CD Only) ..................................................... 31 11.1 Adding the eWON to eCatcher ..................................................................................... 31 11.2 Changing eWON IP Address in eBuddy ......................................................................... 32 11.3 Get online to the eWON ............................................................................................. 34 11.4 Configuring the eWON ............................................................................................... 34 12 Changing your Computer’s IP Address ........................................................................... 42 Page 4 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 4 Overview 4.1 Purpose of the Document This document serves as a guide for setting up your eWON for remote access via a VPN connection. The two specific devices supported are the eWON COSY 141 and the eWON4005CD. The process is explained, along with screen shots, for setup with both Ethernet and GSM connections to a WAN. Although other devices may have very similar setup procedures these are the only two outlined in detail with a step by step guide along with screen shots of the process. Background information is given to help understanding of the process as well as a quick guide to all the tools required. Page 5 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 5 Background information and tools 5.1 How IP Addresses Work An IP address is a unique numerical label that is assigned to each device on a computer network that uses Internet Protocol as its communication method. This network could be as small as a few devices on a home/office network up to the World Wide Web. IP addresses are binary numbers and the most commonly used version is Internet Protocol Version 4 (IPv4) in which IP addresses are 32-bit numbers. This is normally broken down into four separate 8-bit numbers displayed in decimal format for easier understanding. This leads to the familiar form such as: 192.168.1.1 As each section is 8-bit, the highest decimal number is 255. However, 0 and 255 are reserved for specific functions and hence the allowable range becomes 1 to 254. 5.1.1 IPv4 Private Addressing Due to the vast and increasing number of devices connected to the internet, there became a need to save IP addresses. Devices that communicate on a private network and not directly connected to the internet need not have a globally unique IP address. This gave rise to the introduction of three private IPv4 network ranges: Table 1 - Private IP Address Ranges Range No. of addresses 24-bit block 10.0.0.0 to 10.255.255.255 16 777 216 20-bit block 172.16.0.0 to 172.31.255.255 1 048 576 24-bit block 192.168.0.0 to 192.168.255.255 65 536 Any device may use any address within the range, however each device must have a unique address. 5.2 Subnets and Subnet Masks Networks can be broken down into smaller ‘subnets’. A Subnet Mask is used to define the network prefix. Performing a bitwise AND function between the IP address and the subnet mask gives the network prefix of the subnet that particular device is in. Any device that’s IP address differs to the network prefix is ignored. With this in mind, 255 in the subnet mask means that section must be the same across all devices in a subnet, a 0 are the sections that are open to differ. Table 2 - Subnet Mask Binary Format Dot-Decimal Notation IP Address 00001010.00010100.00001100.11111110 10.20.12.254 Subnet Mask 11111111.11111111.11111111.00000000 255.255.255.0 00001010.00010100.00001100.0000000 10.20.12.0 Network Prefix Looking at the above example, this means that an eWON with IP Address 10.20.12.254 and subnet mask 255.255.255.0 would only ‘see’ other devices with an IP address of 10.20.12.x and the same subnet mask. 5.3 What is a VPN? A VPN allows a remote user to access a private network -and the resources in it - from an external location over a public network (usually the internet). Technically the connection between the computer Page 6 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A and the network is a WAN link, but it actually appears to the user as if it is a private network link; hence the name virtual private network. 5.4 HMK Standards HMK have an advised set of IP addresses for the different components of a system. If you adhere to this it makes it much easier for a HMK engineer to find your device when remotely accessing it. The addresses used are within the 24-bit block range as shown in Table 1. As many factories may use this range, a subnet mask is used to create a subnet for the machinery. The eWON should be given the following details: IP Address: 10.20.12.254 Subnet Mask: 255.255.255.0 Hence creating a subnet with the Network Prefix 10.20.12. This should hopefully make it unique from any other devices on your network and the numbers are just something memorable. Every other device (simotion, PLC etc.) must start with this network prefix and have the same subnet mask. HMK’s standard is to start the final part of the IP address of the first device at 100 and continue upwards for each subsequent device. E.g. an eWON system with two Simotions and a HMI would be addressed as in Table 3. Table 3 - HMK Addressing Example Device IP Address eWON 10.20.12.254 Simotion 1 10.20.12.100 Simotion 2 10.20.12.101 HMI 10.20.12.102 5.5 Principle of Operation An eWON allow an Engineer to be anywhere with an internet connection and still connect to a machine somewhere else in the world. The Engineer’s computer and the eWON both make a secure VPN connection to the Talk2M server which then acts as a relay to link these two VPN tunnels. The Engineer can now connect, monitor and make parameter changes to any compatible device that is on the eWON’s LAN-side network. Page 7 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 5.5.a - Principle of Operation 5.6 Software 5.6.1 eCatcher eCatcher is the software that easily allows machine builders to establish VPN connections for remote access over a LAN or cellular network. eCatcher provides a very simple way of connecting to an eWON that complements the Talk2M wizards used for eWON setup. It can be downloaded free at the following address: http://www.ewon.biz/en/Support/software-download.html 5.6.2 eBuddy eBuddy allows easy connection to any eWON connected to the computer/network. It can be used to change the IP address, update firmware and also backup and restore any data configurations. This can be downloaded free at: http://www.ewon.biz/en/Support/software-download.html 5.6.3 Talk2M Connection checker The Talk2M Connection Checker provides a very quick and easy way to check your connection to the Talk2M servers. This is a useful tool to check if it will be possible for an eWON to connect to these servers before actually purchasing a device. This is a small .exe file that runs without an installation, it can be downloaded at: http://wiki.ewon.biz/Support/06_Knowledge_Base/Questions_and_Answers/Talk2M_connection_check er Page 8 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 5.7 Hardware 5.7.1 eWON COSY 141 The eWON COSY is the quickest and simplest option in terms of setup. It does not require any IP gateway configuration and usually incurs minimal problems with firewalls. It features a fully secure (encrypted using SSL) VPN. Figure 5.7.a highlights the main interface features. 1 – Power Supply (polarity sensitive) 2 – Digital IO 3 – Status LEDs 4 – Reset button hole 5 – LAN side Ethernet 10/100 switch 4 ports 6 – WAN side Ethernet 10/100 port 7 – MPI port OR RS232/422/485 port 8 – Ground Screw 9 – Location of DIN-rail latch Figure 5.7.a - eWON Cosy 141 Housing Interfaces 5.7.2 eWON 4005CD The eWON 4005CD is an industrial router will full IP routing capabilities. It offers further functionality over the eWON COSY at the expense of a slightly more complicated setup. The 4005CD has the capability of monitoring and collecting data into internal tags and raising alarms if these hit certain values as well as alarm management and history systems. Other features include embedded web and FTP servers. Figure 5.7.b - eWON 4005CD Housing Interfaces Page 9 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 6 Site Survey and Customer considerations 6.1 Ethernet Requirements For the eWON to make an outgoing connection to the Talk2M server via its WAN Ethernet port, the following requirements must be satisfied:  An Internet Connection; o Either by a default gateway on your corporate LAN. o Or by a Proxy router. You need to know the connection parameters to access this proxy:  Proxy Server name or address (e.g. proxy.company.com:8080  Proxy User name  Proxy Password o Or by a modem connection to an ISP.  Authorisation to access the Talk2M server o as.pro.talk2m.com (92.52.111.210)  An outgoing open VPN channel Please ensure your firewall is set to release the following outgoing ports: o UDP on port 1194 o Or TCP on Port 443 6.1.1 Talk2M Connection Checker With an eWON connected to the internet via its Ethernet WAN port, the connection to the Talk2M servers will have to negotiate through the factory server/router. In order to confirm that this is possible before purchasing an eWON, the Talk2M Connection Checker can be run. This simulates the connection between the eWON and Talk2M servers. In order for this to be a valid test there are several requirements: o o o o The PC running the checker should be connected to the same network connection point that the eWON would be. Ethernet network connection settings of the PC should be set as they are intended to be on the eWON (i.e. DCHP/fixed IP Address, subnet mask, default gateway, Primary/Secondary DNS) The PC must have no specific network privileges that would differ from those of the eWON. Any proxy settings can be entered into the connection checker. If the Talk2M server cannot be reached during the test for any reason (e.g. firewall blocking ports 1194 or 443 or incorrect proxy settings), the checker will fail and indicate the problem. Figure 6.1.a shows a screen shot of the Connection Checker having just completed a successful connection test. Page 10 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 6.1.a - Talk2M Connection Checker 6.2 GSM Requirements If the location of the eWON causes difficulties in providing a wired connection to the factory network, the eWON 4005CD offers a connection using a GSM network. The eWON will require a mobile operator SIM card to allow connection to the GSM network. We strongly recommend using an operator local to that country/region (e.g. in the UK this could be Vodafone, o2 etc.) with a suitable data allowance package, depending on the regularity of connection to the eWON. Good mobile reception where the eWON is to be situated is vital for this operation. Page 11 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 7 eCatcher Account Management 7.1 Accounts and eWONs As a company, you will need to decide on how to manage your accounts and the eWONs within them; there are a few different options. You may choose to make an account per customer or per site and have a small number of eWONs in each. You may prefer to have one account with all your eWONs in. Before deciding, you may wish to take the following into account:    Accounts are free, you may have as many as you like. Once an eWON is configured with an account, it stays with that account (unless you reconfigure it with a new one). In each account, you can only have an active connection to one eWON at a time. 7.2 Accounts and Users Within an account, you may have multiple users. The administrator of the group can decide the rights each user account has (e.g. making changes to other users, adding/deleting eWONs etc.) Page 12 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 8 Quick Setup Guide The steps below offer a quick overview of the process of setting up an eWON COSY 141 or eWON 4005CD and serves as a good reminder to those who have previous knowledge. For newcomers to eWON setup, Sections 10 and 11 provide fully detailed steps along with screenshots of the process for Ethernet WAN or GSM Network respectively. Before you start, you need to know the details of the eCatcher account into which you wish to add the eWON. The setup procedure is summarised below; 1. 2. 3. 4. 5. 6. 7. 8. 9. Connect your eWON to a power supply of 12-24V Connect your machine devices (i.e. PLC, Simotion etc.) into the LAN side of the eWON Connect your laptop to the LAN side of the eWON Connect the eWON to a valid internet connection (this may be Ethernet into the WAN port, or through the GPRS network using a SIM card) Add the eWON into eCatcher, up to the point of getting the activation key. Configure the IP address of the eWON using eBuddy. Configure the eWON by using a web browser to access the internal configuration pages with the eWON IP address (note: this may require changing your laptop IP address to be within the same subnet range – see section 12 for instructions on doing so): a. Configure the eWON name, description and time. b. Configure the eWON internet connection. c. Configure the eWON connection to the Talk2M server using the activation key or eWON name from eCatcher in step 5. Disconnect from the LAN side of the eWON and reconnect your computer to the internet. Open eCatcher and check the status of the eWON is now ‘online’. Page 13 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 9 Connecting your eWON 9.1 Power Supply Both eWONs covered in this section can be connected to a 12-24V DC power supply. The location of the pins is at the rear on the top of the device; as shown in Figure 9.1.a. This power supply must comply with the necessary requirements of a SELV supply. Figure 9.1.a - eWON Power Supply Connection 9.2 LAN Side Connections All the necessary machinery (Simotion, HMIs , PLCs etc) should all be connected to the LAN side of the eWON i.e. the group of four Ethernet ports. It is also the LAN side of the eWON that you must connect your laptop to for the initial setup of the eWON. The LAN interface is “Autosensing” so you can use either straight or crossover patch cables to connect devices. 9.3 WAN Side Connections Finally, connect the WAN side to a valid internet connection using an Ethernet cable plugged into the WAN socket. The WAN connection is not “Autosensing” so crossover Ethernet cabling is required for a direct WAN connection without a switch. Alternatively, if you are using a 4005CD over the GSM network, screw your antenna cable into the antenna connector on the top of the device. Position the antenna outside the panel in order to improve mobile network reception. Figure 9.3.a - eWON Connections Page 14 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 10 Setup and Testing Using Ethernet WAN This section takes you through the step by step instructions to set up an eWON COSY 141 or eWON 4005CD using Ethernet WAN. Screen shots are provided to help you through the process. This assumes you have followed Section 9 and connected your eWON as necessary. You also need the details of the eCatcher account into which you want to add the eWON. 10.1 Add the eWON to eCatcher Load up eCatcher and log in using your account details. Select the ‘Devices’ screen and hit the ‘Add’ button. Enter the required details in the new window that appears. Ensure the option selected from the drop down menu is ‘Lan/ADSL’. Click ‘Next’. Figure 10.1.a - Adding a new eWON to eCatcher You will be prompted for further details. These are supplementary fields that can be renamed by your eCatcher group administrator; as you can see here they have been changed to Customer, Machine and Location. Enter any further required details and click ‘Finish’. Figure 10.1.b - Further eWON Device Details The new eWON will now appear in your devices list. Select the newly added device and click the ‘Detail/Edit’ button. Page 15 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 10.1.c - Accessing Device Settings The screen will now show the details you entered before. Click on the ‘eWON Setup’ button. Figure 10.1.d - eWON Device Details You will now be presented with three options for setting up your eWON. HMK recommend using ‘Configure via Activation Key’. When required you will hit the copy button next to this key. However, these details are needed later on in the setup process so for now, leave this and continue. Figure 10.1.e - eWON Activation Key 10.2 Configure the eWON IP Address in eBuddy Connect your laptop to the LAN side of the eWON. Load up eBuddy and select ‘Set IP Address’. This brings up the ‘IP Address Wizard’ dialogue box. Click the ‘Browse…’ button to bring up the ‘Select an eWON’ window. This provides a list of all the eWONs your computer can see. Click on the desired device by matching the serial number which can be found on the side of the eWON. Click ‘OK’. Page 16 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 10.2.a - Selecting an eWON in eBuddy The Serial Number in the IP Address Wizard window is automatically filled with the selected device and the Username as default will show adm. For this operation the password field can be left blank, but the default password is also adm. Click the ‘next’ button. Note: If you are presented with the error message shown in Figure 10.2.b then you will need to change your computer’s IP address. If you are unsure how to do this, please see section 12. The default eWON IP address is 10.0.0.53. Therefore your computer IP address must be in the subnet range 10.0.0.x (where x is any number from 1 to 254 except 53 and is unique from any other device on the network with an IP address in this range) Figure 10.2.b - eBuddy Error Message Enter your new IP Address here. Our recommended address is: 10.20.12.254 Leave the subnet mask as: 255.255.255.0 Click ‘Next’ and wait for the process to complete. Click ‘Finish’. Page 17 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 10.2.c - Changing the eWON IP address 10.3 Get online to the eWON The eWON can be configured using a standard web browser (Internet Explorer, Mozilla Firefox etc.) by typing in this new IP address. It is more than likely that your computer IP address is again not in the correct range to see the eWON. If you have followed our convention, your computers IP address must now be in the subnet range 10.20.12.x (where x is any number between 1 – 253, but not 254 or any other number that a device on your network with an IP address in the same range has used). Once your computer IP Address is configured, load up your web browser and type the eWON IP address into the navigation bar (i.e. 10.20.12.254). You may be prompted for a username and password; the default setting is adm for both these fields. You will now see the eWON home page. You are now online to the eWON and it is from here that the configuration can take place. Please follow section 10.4 for eWON COSY 141 or jump to section 10.5 for eWON 4005CD. Page 18 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 10.4 eWON COSY 141 Configuration Figure 10.4.a shows the eWON COSY 141 home page. Figure 10.4.a - eWON COSY 141 Home Screen 10.4.1 Running the Quick Launch Wizard Click on the ‘Settings’ button on the home page. If you have not already been prompted to log on, it will do so now. Figure 10.4.b - Security Login Entering the correct details will bring up the ‘Quick Launch Wizard’ screen. All the configuration steps can be done individually by selection the one you want to change from the menu bar (i.e. System, Internet, Talk2M etc.). For the first time, it is quicker and easier to start the Quick Launch Wizard by hitting the blue button. Page 19 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 10.4.c - Quick Launch Wizard 10.4.2 Configure the System The first configuration process is to change the name of your eWON. Leave the box entitled ‘Erase all first:’ checked. This screen also allows you to change the password but not username. Enter the correct details and click ‘Next>>’. Figure 10.4.d - Configuring the eWON System Page 20 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A The next screen is for Time and Date settings. Ensure that the time and date are correct. Click ‘Save>>’ and wait for the process to complete. If you changed the password, you will be prompted to re-enter it again now. Figure 10.4.e - eWON Time Settings Once the message ‘SUCCESS: System configuration updated’ is displayed, the ‘Next wizard >>’ button will appear, click on this. Figure 10.4.f - Successful Configuration Page 21 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 10.4.3 Configuring the eWON Cosy for Internet Access The next wizard will configure the internet access. The first screen allows you to choose whether or not you will be using the digital inputs of the eWON to control internet access. Select the appropriate choice. Tick the check box for ‘Initialize connection first’. Click ‘Next >>’. Figure 10.4.g - Internet Connection Protection The second screen will prompt you for network details. We highly recommend that for the ‘Address Setup’ you select ‘DCHP’ from the drop down menu and check the box entitled ‘DNS Via DHCP’. This will automatically get the appropriate details for internet connection on your network. Figure 10.4.h - Configuring eWON Internet Connection Again, hit the ‘Next >>’ button to continue. The next screen asks if you would like to test an online IP address. Leave this box unchecked. Click ‘Test>>’. Figure 10.4.i - Starting the Internet Connection Test Page 22 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A The wizard will perform the internet test. Once a successful test has been done it will bring up the ‘Next Wizard >>’ button again to allow you to move on. Figure 10.4.j - Internet Connection Confirmation Screen 10.4.4 Configure Talk2M Server Connection The next setup gets the eWON talking to Talk2M servers so it can be accessed using eCatcher. You are given two options. As before HMK recommend the ‘Register with ACTIVATION KEY’. Click this option and a box will appear. At the end of section 9.2 you were left with two setup options within eCatcher. It is now that that information is required. Copy this key from eCatcher and paste into the box that appeared. Click ‘Next>>’. Figure 10.4.k - Configuring eWON for VPN connection to Talk2M using Activation Key The next screen has a tick box for ‘Connect via HTTP proxy’. If you connect to the internet via proxy you must select this box and enter the details required. Speak to your network administrator if you are unsure. Click ‘Test>>’. Figure 10.4.l - Setting Connection via HTTP proxy Page 23 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A You will again get a confirmation screen where you can hit ‘Next Wizard>>’. Figure 10.4.m - Talk2M Server Connection Successful eWON COSY 141 10.4.5 PLC Gateway Configuration The final stage is to configure any devices connected to the eWON Cosy’s MPI or serial port. The setup of this is not covered in this document and HMK do not recommend the use of this port. Ethernet is the preferred method of communication between the eWON and machine devices. If this port is unused, select the top option ‘Serial PLC Gateway not used’. Click ‘Next>>’. Figure 10.4.n - Selecting unsued PLC Gateway You will be prompted with a message confirming you have chosen not to use this port. Hit ‘Save>>’. Figure 10.4.o - Confirming unsued PLC Gateway On the final screen hit ‘Close wizard’ and the setup is complete. Page 24 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 10.4.p - Successful configuration Please now go to Section 10.6 to Check the Connection. 10.5 eWON 4005CD Configuration The eWON 4005CD home page will look like Figure 10.5.a. Figure 10.5.a - eWON4005CD Home Page 10.5.1 Changing the eWON Name From the top main menu, select ‘Configuration’. This will change the menu to the top bar as shown in Figure 10.5.b. Click ‘System Setup’ On the sub menu that appears, select ‘General’. The left hand navigation menu will now appear. Expand the ‘General’ section and select ‘Identification’. There are now boxes in which you can change the eWON name and description (NOTE: This does not need to match those details entered in eCatcher, however to avoid confusion it is recommended) Figure 10.5.b - Changing the eWON Name and Description Enter the details, scroll to the bottom of this screen and hit the ‘Update’ button. You will be given a confirmation message and the eWON name in the top left corner should change (you may need to hit refresh on the web browser for this). Page 25 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 10.5.2 Setting the eWON Time and Date You can have your eWON setup on an NTP time server. Follow the above steps to get the General System setup menu. Expand ‘Net Services’ and select ‘NTP (time)’. Enter the details of an NTP and click ‘Update’. Note: The NTP will not account for GMT offset. The value here is actually the opposite of your time zone, i.e. for UK Daylight Savings Time (i.e. a time lag of +1hr over GMT) you must enter -1 in the box. The eWON will not update for DST automatically so you will need to adapt this setting for winter/summer time. Figure 10.5.c - eWON NTP Setup To manually set time and date, again bring up the General System Setup menu. Expand ‘General’ and click ‘Time and Date’. You will get an editable box to enter the time and date. Figure 10.5.d - Manually setting eWON Time and Date 10.5.3 Configure eWON Internet Connection – Ethernet WAN The simplest method for internet configuration is using the wizard. If you have the home menu open, select ‘Configuration’ as before. Click ‘Wizards’ in the top right of the screen. Select ‘Configure INTERNET Connection’. Page 26 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 10.5.e - Starting the Internet Connection wizard From the drop down menu, select ‘Ethernet WAN Connection’. Check the box below labelled ‘Initialize configuration first’. Click ‘Next>>’. Figure 10.5.f - Internet Connection Configuration It is highly recommended that the Address Setup is set to ‘DHCP’ and check the box for ‘DNS Via DCHP’. This will automatically get the correct details to from your network. Click ‘Next>>’. Figure 10.5.g - Internet Connection Settings On the next page, leave the ‘Test online address’ tick box un-checked. Click ‘Test>>’ to begin an internet connection test. Page 27 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 10.5.h - Starting the Connection Test You will be presented with confirmation that the internet connection was successful. Figure 10.5.i - Internet Connection Test Confirmation 10.5.4 Configure for Talk2M Connectivity Hitting ‘Done’ on the previous wizard will return you to the main wizard screen. This time select ‘Configure Talk2M connectivity’. Figure 10.5.j - Running the Talk2M wizard This will bring up an initial screen confirming the wizard is for Pro, Go and Free+ versions of Talk2M, hit ‘Next>>’. You will be given three options; the top two will look familiar from Section 10.1 Adding the eWON into eCatcher. It is here that information is now required. Click on ‘Register with ACTIVATION KEY’, copy your key from eCatcher and paste it into this box. Hit ‘NEXT>>’. Page 28 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 10.5.k - Registering eWON with Activation Key The next screen has a tick box for ‘Connect via HTTP proxy’. If you connect to the internet via proxy you must select this box and enter the details required. Speak to your network administrator if you are unsure. Hit ‘Next>>’. Figure 10.5.l - HTTP Proxy details After a successful test, a confirmation message will be shown. Click ‘Done’ to finish. Figure 10.5.m - Talk2M Connection Confirmation Page 29 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 10.6 Check the Connection Disconnect your laptop from the LAN side of the eWON and return to your normal internet connection (remember you may need to go through changing back your laptop IP address to get access to your factory/office network). Now when you load up eCatcher and go to the devices screen, the eWON should show its status as ‘Online’. Figure 10.6.a - eWON Online Select it and hit the ‘Connect’ button. eCatcher will now use the VPN connection to reach this eWON and it will move this up into the ‘Active Connection’ section. Clicking on the IP address in blue will load up the eWON pages you have seen before in your default web browser. Figure 10.6.b - Active eWON Connection NOTE: You must disconnect your computer from the LAN side of the eWON (or, if you connected this to your network, return the IP address of your laptop back to its original settings). If you don’t you will be get the error shown in Figure 10.6.c. Figure 10.6.c - IP Conflict Error Page 30 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 11 Setup and Testing Using GSM Modem (4005CD Only) This section provides a step by step guide on configuring the eWON 4005CD for use with its inbuilt GSM modem. This allows remote access over GPRS, EDGE or 3G depending on the quality of mobile network reception where the eWON is. This assumes you have followed Section 9 and connected your eWON as necessary. You also need the details of the eCatcher account into which you want to add the eWON. Please note: some sections may be very similar/identical to those of section 10. They are repeated for ease of following the document in a logical manner. 11.1 Adding the eWON to eCatcher Open eCatcher and log into your account. On the ‘Devices’ screen, hit the ‘Add’ button. In the new window, enter a suitable eWON name and description. From the drop down menu below, select ‘GPRS/EDGE’ and enter the number of the SIM card in the eWON. This must include the country code before the number. (For example, a UK number such as 0712… would be entered as +44712….) Figure 11.1.a - Adding a eWON using GSM to eCatcher The device will now appear in your list. Click on this new device and hit the ‘Detail/Edit’ button. Figure 11.1.b - Opening eWON Settings You will now see a screen with all the details that you have just entered. Ensure again that these are correct, especially the Phone number. Click the ‘eWON Setup’ button. Page 31 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 11.1.c - Opening eWON Configuration You will now be presented with three options to configure your eWON. HMK recommend the ‘Configure via Activation Key’ option. To use this, hit the ‘Copy’ button to the right of the code. However, this key is required later on in the setup process so for now, leave this screen and continue to the next section. Figure 11.1.d – eWON Setup options 11.2 Changing eWON IP Address in eBuddy Connect your laptop to the LAN side of the eWON Load up eBuddy and select ‘Set IP Address’. This brings up the ‘IP Address Wizard’ dialogue box. Hit the ‘Browse…’ button to bring up the ‘Select an eWON’ window. This provides a list of all the eWONs your computer can see. Click on the desired device by serial number which can be found on the side of the eWON, then click ‘OK’. Page 32 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 11.2.a – Selecting a eWON in eBuddy The Serial Number in the IP Address Wizard window is automatically filled with the selected device and the Username as default will show ‘adm’. For this operation the password field can be left blank, but the default password is also adm. Click the ‘next’ button. Note: If you are presented with the error message shown in Figure 10.2.b then you will need to change your computer’s IP address. If you are unsure how to do this, please see section 10. The default eWON IP address is 10.0.0.53. Therefore your computer IP address must be in the form 10.0.0.x (where x is any number from 1 to 255 except 53 and is unique from any other device on the network with an IP address in this format) Figure 11.2.b - eBuddy Error Message Enter your new IP Address here. Our recommended address is: 10.20.12.254 Leave the subnet mask as: 255.255.255.0 Click ‘Next’ and wait for the process to complete. Click ‘Finish’ Page 33 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 11.2.c - Assigning a new IP Address 11.3 Get online to the eWON The eWON can be configured using a standard web browser (Internet Explorer, Mozilla Firefox etc.) by typing in this new IP address. It is more than likely that your computer IP address is again not in the correct range to see the eWON. If you have followed our convention, your computers IP address must now be in the form 10.20.12.x (where x is any number between 1 – 255, but not 254 or any other number that a device on your network with an IP address in the same format has used). Once your computer IP Address is configured, load up your web browser and type the eWON IP address into the navigation bar (i.e. 10.20.12.254). You may be prompted for a username and password; the default setting is adm for both these fields. You will now see the eWON home page. 11.4 Configuring the eWON 11.4.1 Changing eWON Name Figure 11.4.a - eWON4005CD Home Page 11.4.2 Changing the eWON Name From the top main menu, select ‘Configuration’. Figure 11.4.b - eWON Home Menu This will change the menu bar to that seen at the top of Figure 11.4.c. Click ‘System Setup’ On the sub menu that appears, select ‘General’. Page 34 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A The left had navigation menu will now appear, expand the ‘Identification’. ‘General’ section and select There are now boxes in which you can change the eWON name and description (NOTE: This does not need to match those details entered in eCatcher, however to avoid confusion it is recommended) Figure 11.4.c - Changing the eWON Name and Description Enter the details, scroll to the bottom of this screen and hit the ‘Update’ button. You will be given a confirmation message and the eWON name in the top left corner should change (you may need to hit refresh on the web browser for this). 11.4.3 Setting eWON Time and Date You can have your eWON setup on an NTP time server. Follow the above steps to get the General System setup menu. Expand ‘Net Services’ and select ‘NTP (time)’. Enter the details of an NTP and click ‘Update’. Note: The NTP will not account for GMT offset. The value here is actually the opposite of your time zone, i.e. for UK Daylight Savings Time (i.e. a time lag of +1hr over GMT) you must enter -1 in the box. The eWON will not update for DST automatically so you will need to adapt this setting for winter/summer time. Figure 11.4.d - eWON NTP Setup To manually set time and date, again bring up the General System Setup menu. Expand ‘General’ and click ‘Time and Date’. You will get an editable box to enter the time and date. Page 35 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 11.4.e - Manually setting eWON Time and Date 11.4.4 Checking GSM Network Signal Before running the internet connection wizard, it is a good idea to check the .GSM network connection. Once again, open the ‘Configuration’ menu. Select ‘Communication’. Expand ‘Interfaces’ and select ‘Modem’. You will now see a lot of data about the GSM network. An operator should have been detected, if not check your SIM has been inserted properly. A minimum signal level of 18 is recommended for good communication. Under 18 will still function but at a reduced capacity. A signal level of 99 shows the eWON has not received signal level information from its modem. Note: A HSDPA network emits with a lower power, so a lower signal level is expected. On UMTS or HSPA networks, a signal as low as 5 will still work. Figure 11.4.f - GSM Network Data 11.4.5 Configuring the Internet Connection using the Wizard Open the ‘Configuration’ menu again and hit the ‘Wizards’ button in the top right corner. Select ‘Configure INTERNET Connection’. Figure 11.4.g - Starting the Internet Connection Wizard Page 36 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A From the drop down list select ‘Modem Connection’ and check the ‘Initialize configuration first’ box. Click ‘Next>>’. Figure 11.4.h - Select the Internet Connection Method The next page asks for the information on your SIM card. If your SIM card has a PIN, enter it here, if not leave it blank. The ‘APN’ (Access Point Name) will be available from your SIM card operator along with any required user name and password. Enter all the details and hit ‘Next>>’. Figure 11.4.i - GSM Modem Connection Details You will now be presented with three options:    Triggered by outgoing actions The eWON only makes an internet connection if it is required to perform and action, e.g. sending an email Maintain connection The eWON is always connected to the internet Triggered by phone call or outgoing actions This has the same functionality as the first option, but on top of this the eWON can also be ‘woken up’ by calling the phone number, or sending a SMS from eCatcher The option you choose will depend on your exact requirements. However, maintaining a constant connection will drain your data allowance or incur higher charges. For this reason HMK do not recommend this option. HMK recommend the third option. Select this and hit ‘Next>>’. Page 37 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 11.4.j - Go Online Trigger Selection You are now prompted for three bits of information:    Wait User login This is the length of time after wake up that a user has to log on before the connection is broken Ideal time before hanging up This is the length of time of which there is no traffic (i.e. communication between eWON and the internet) before which the internet connection will be disconnected. Max outgoing call duration Maximum duration of any outgoing call from the eWON. Figure 11.4.k –Go Online Trigger Configuration The next screen prompts that you will now perform an internet connection test. Checking the box will test whether the eWON can reach an IP address that is on the internet; this is optional. Now click ‘Test>>’. Page 38 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 11.4.l - Starting the Internet Connection Test Confirmation of a successful test will now be displayed. Hit ‘Done>>’. Figure 11.4.m - Successful Internet Connection Confirmation 11.4.6 Configure Talk2M Connection Navigate back to the ‘Wizards’ page and this time select ‘Configure Talk2M connectivity’. Figure 11.4.n - Starting the Talk2M Connectivity Wizard HMK recommend the ‘Register with ACTIVATION KEY’ option; it is here where the copied key from eCatcher at the end of section 9.1 is required. Click the button and copy that key into the box that appears. Click ‘Next>>’. Page 39 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A Figure 11.4.o - Configure eWON via Activation Key The next screen will ask if you connect to HTTP via proxy. When using the GSM modem this is not applicable. Ensure the box is unticked and hit ‘Test>>’. Figure 11.4.p - Starting the Internet Connection Test Again, confirmation of a successful test will be displayed. Click ‘Done>>’. Your eWON is now fully configured. Figure 11.4.q - Successful Internet Connection Confirmation 11.4.7 Testing the Connection Back in eCatcher, go to the ‘Devices’ page. Your device may be online as it has just been configured. Page 40 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A If it in’t, this is a good opportunity to test the ‘wake up’ function. Select the device and click ‘Wake Up’ to send a ‘wake up SMS’ to the eWON (double click on the device also does this). Please note that this will use up the credit in your eCatcher account. Alternatively, you can call the number of the SIM and allow it to ring 5-15 times. Either way, after a short delay (could be up to a few minutes) your screen should change from that of Figure 11.4.r to Figure 11.4.s. Figure 11.4.r - eWON Offline Figure 11.4.s - eWON Online Click the ‘Connect’ button. eCatcher will create a VPN tunnel to Talk2M server which will link to the eWON. The device will now show in the ‘Active Connection’. Clicking on the blue IP address will bring up the eWON web pages as before. Figure 11.4.t - VPN Connection to eWON Active Page 41 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 12 Changing your Computer’s IP Address This appendix will take you through the steps required to manually assign your computer with an IP address. The exact instructions and screen shots relate to Windows 7, however these will be similar to both Windows XP and Vista too. 1. Load up the ‘Network and Sharing Centre’. This can be done by opening the Control Panel, select ‘Network and Internet’ and then select ‘Network and Sharing Centre’. Alternatively, you can right click on the network symbol in the bottom right of the task bar and select network and sharing centre. Figure 11.4.a - Opening Network and Sharing Centre via Task Bar 2. Select ‘Change adapter settings’ from the left hand side Figure 11.4.b - Open Adaptor Settings from Network and Sharing Centre 3. Open the properties of ‘Local Area Connection’ by right clicking on it and selecting ‘Properties’. Figure 11.4.c - Opening the properties of a Network Connector 4. From the new window that opens, highlight ‘Internet Protocol Version 4 (TCP/IPv4)’ and hit the properties button. Page 42 of 43 Document Title: HMK eWon Guide Issue Version: V0_1A 5. In this further window that has opened, select the ‘Use the following IP address:’ and enter the required details The IP address must be in the same range as that of the eWON, see Table 1 for details on address ranges. The default gateway must match the IP Address of the eWON. You need to change you IP address at two difference occasions during the setup process, Table 4 contains the details for each. Table 4 - IP Address Details Connecting to Default eWON (Section IP Address Subnet Mask Default Gateway Getting online to eWON after IP Address Configuration (Section 10.0.0.x 10.20.12.x 255.255.255.0 255.255.255.0 10.0.0.53 10.20.12.254 Figure 11.4.d - Changing the IP Address of the Network Connector Hit ok in both the windows that had popped up to accept the settings and close them down. Now, your ‘Local Area Connection’ should now say ‘Network’. NOTE: If you already use a manually assigned IP address, please remember all the settings so they can be returned. If not, to resume usual use of your computer on a network, repeat the above steps and select ‘Obtain an IP address automatically’. Page 43 of 43