Honeywell Avanza Se.40b1

Transcript

Honeywell Avanza SE.40B1 LED LCD FULL HD TV - User Manual Model Number: SE.40B1 FOR YOUR RECORD The model and serial numbers are located either at the side of your carton or the rear of the TV. Please fill in the information in the spaces below. Your customer service representative will request this information whenever you call regarding this TV. Model: Serial Number: COMPLIANCE WITH FCC REGULATIONS Attention: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT SAFETY PRECAUTIONS Always be careful when using your television. To reduce the risk of fire, electrical shock and other injuries, keep these safety precautions in mind when installing, using, and maintaining your television. - Read these instructions and keep them in a safe place. - Do not block any of the ventilation openings. - Do not install the television near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. - Protect the power cord from being walked on or pinched, particularly at plugs, power receptacles, and the point where it exits from the television. - Only use the attachments and accessories specified by the manufacturer. - Refer all servicing to qualified service personnel. Servicing is required when the television has been damaged in any way, i.e. if the power supply cord or plug is damaged, liquid has been spilled, loose objects have fallen into the unit, the television has been exposed to rain or moisture, the television does not operate normally or if the television has been dropped. Version: 1.122011 SE.40B1 User Manual 1 TABLE OF CONTENTS GETTING STARTED 3 4 5 7 8 9 10 12 Unpacking Wall Mounting Your HDTV Remote Control TV Controls Rear Panel Connections Connecting an HDMI Device Connecting a Component Device Basic Operation USING THE MENU 14 14 17 18 21 24 25 28 29 On Screen Menu Using Picture Menu Advanced Picture Settings Using Sound Menu Using Channel Menu Scanning for Channels Using Parental Control Using Setup Menu Using Others Menu ADDITIONAL INFORMATION 31 Technical Specifications TROUBLESHOOTING 32 Troubleshooting © Copyright 2012 Sonitronix Corporation The Honeywell Trademark is used under license from Honeywell International Inc. Honeywell International Inc. makes no representations or warranties with respect to this product. 2 SE.40B1 User Manual UNPACKING Congratulations on purchasing your Honeywell Avanza™ Television. To enjoy the full experience of your Honeywell Avanza™ TV, please make sure you have access to HD programming. Carefully remove your new TV and all other items from the box. NOTE: We strongly recommend that two people perform the unpacking, setup and assembly of the television due to its weight and size. Inside the box you will find: - LED LCD FULL HD TV and Removable TV Stand - Remote Control and (2) AAA 1.5VDC Batteries - User Manual - Quick Start Guide - Registration Card/Warranty Card ATTACHING THE TV STAND NOTE: If you wish to wall mount your TV, please advance to pg. 4. 1. Place your TV face down on a clean flat surface. To avoid scratches, we recommend using a blanket or a soft surface such as a bed or couch. 2. Remove all plastic film on the base and pedestal. Slide the pedestal cover over the pedestal, aligning the holes on the cover with the notches on the bottom of the pedestal. 3. Place the base ring over the bottom groove of the pedestal cover. (as pictured) 4. Attach the base and insert the included screws (6x) on the bottom of the base then tighten. (as pictured) 5. Place TV in the upright position. CAUTION: Avoid applying pressure to the front panel or bezel of the TV. This may severely compromise the integrity of the television. The warranty does not cover abuse or improper installation. SE.40B1 User Manual 3 WALL MOUNTING YOUR HDTV Mounting the TV to a wall creates a new experience in the enjoyment of a flat panel HDTV. As this process may require electrical and signal connections to be altered, we encourage you to hire or consult with a trained professional. 400mm VESA Holes 400mm Base Screws 1. Please be certain when purchasing a wall mount that the mount is certified to handle the weight of the TV – listed on page pg. 31. 2. Please also select a wall mount that has the correct VESA hole alignment to exactly match the TV. Please see pg. 31 for TV VESA hole measurements. NOTE: some wall mounts allow for a variety of hole alignments. 3. Please note the VESA hole thread pattern and hole depth. Do NOT use screws in attaching the mount that exceed this depth as you may cause damage to the TV. 4. Please refer to the installation procedures that accompany the wall mount. NOTE: Prior to attaching the wall mount to the TV, remove the pedestal and pedestal bracket by removing the 7x screws in the image above. Please retain the pedestal, pedestal bracket and base including hardware for potential future use. 4 SE.40B1 User Manual REMOTE CONTROL 1. 2. 1. Press the release and lift the cover up to open the battery compartment. Insert two AAA batteries (included), being careful to match the correct polarity (+ with +) and (- with -). 2. Replace the cover by sliding the compartment until you hear an audible click. BATTERY DISPOSAL Please ensure used batteries are disposed of safely. Never dispose of the batteries in a fire or with household waste. Check with your local authorities for disposal regulations. The batteries should never be exposed to excessive heat such as sunshine, fires or the like. CAUTION - Do not attempt to recharge, short-circuit, disassemble, expose to excessive heat or throw the batteries into a fire. - Do not mix alkaline, standard (carbon-zinc), rechargeable (nickelcadmium) or other battery types in the remote control as this may result in damage to the batteries and the remote control. SE.40B1 User Manual 5 REMOTE CONTROL FUNCTIONS BASIC BUTTON FUNCTIONS 1. POWER: Turns the TV on or off. 2. MUTE: Turns the audio on or off. 3. Numeric Keypad: Select individual channels using the 0-9 buttons while on the TV source. 4. Previous Channel: Returns to the previous channel. 5. DISPLAY: Will bring up the current input source information. 6. VOL+/VOL-: Increases/decreases the volume of your TV. 7. CH+/CH-: Navigates up/down through the channels. 8. ASPECT: Quick access to preset Aspect ratios. (Normal, Wide, Zoom, Cinema). 9. MENU: Displays the setup menu or when in the setup menu, goes back to an upper menu level. 10. EXIT: When in the menu, pressing this button will close the on-screen menu. 11. ENTER: Confirms your selection. 12. Navigational Arrows: Used to scroll through Main and Sub-menus. 13. SLEEP: Turns the sleep timer on or off. 20. MTS: Quick access to available 14. INPUT: Displays the source menu. audio channels. 15. HDMI: Quick access to HDMI 21. FAV: Displays your favorite inputs. channels list. 16. PC: Quick access to the PC input. 22. LIST: Displays the TV program list. 17. YPbPr: Quick access to the 23. GUIDE: Displays the electronic component input. program guide. 18. TV: Quick access to the TV source. 24. V-CHIP: Displays the V-Chip 19. CC: Turns on or off closed caption. settings menu. 6 SE.40B1 User Manual TV CONTROLS ITEM DESCRIPTION FUNCTION 1 Power Turns the TV on or off 2 VOL+/VOL- Adjusts volume level up and down 3 CH+/CH- Changes the channel up and down 4 MENU Displays on-screen menu 5 INPUT Changes the input source 6 Power Light LED indicator for power (red and green) 7 Remote Sensor IR Receiver for the remote control SE.40B1 User Manual 7 REAR PANEL CONNECTIONS ITEM DESCRIPTION FUNCTION 1 Audio Output Output your Audio Signal to any speaker source (i.e. Honeywell Soundbar) 2 AV Input Analog input for video sources. Analog audio input for either (component) YPbPr or (composite) video inputs. 3 Component Inputs (YPbPr) Provides High Definition connectivity from analog video sources. 4 Digital Audio Output (Coaxial) Use the digital audio output to connect to your AV receiver or surround sound processor. 5 Antenna/Cable Input Connect your digital antenna or coaxial cable to watch TV programming. 6 PC Video (VGA) Provides video input from your PC. 7 PC Audio Input 8 HDMI(1-3) Provides High Definition connectivity from digital audio and video sources with one cable. 9 USB Input* Firmware upgrades can be performed through a standard USB flash drive. Direct audio input from your PC via 3.5mm mini jack. PC Audio can be used in conjunction with the VGA input or a DVI adapter on an HDMI input. *USB drives must be formatted to FAT32 format in order to be detected by your TV. Note: All existing files on your USB drive will be erased during a format. 8 SE.40B1 User Manual CONNECTING AN HDMI DEVICE HDMI BLU-RAY™ PLAYER CABLE/SATELLITE BOX BLU-RAY™ PLAYER To connect your Blu-Ray Player to your TV using an HDMI cable, please follow these steps: 1. Connect an HDMI cable to the HDMI output of your Blu-Ray Player. Connect the other end of the cable to the HDMI1 input (or any available HDMI input) on the rear of your TV. 2. Select the HDMI1 source by pressing the INPUT button on your remote control and selecting “HDMI1.” This can also be done by pressing the “HDMI” button on your remote. NOTE: When connecting some Blu-Ray Players, the Blu-Ray Player may display its on screen menu on the TV automatically. Should this occur, please follow the instructions that came with the Blu Ray Player. CABLE/SATELLITE BOX To connect your Cable/Satellite Box to your TV using an HDMI cable, please follow these steps: 1. Connect an HDMI cable to the HDMI output of your Cable/Satellite Box. Connect the other end of the cable to the HDMI2 input (or any available HDMI input) on the rear of your TV. 2. Select the HDMI2 source by pressing the INPUT button on your remote control and selecting “HDMI2.” SE.40B1 User Manual 9 CONNECTING A COMPONENT DEVICE COMPONENT (YPbPr) Audio Video BLU-RAY PLAYER CABLE/SATELLITE BOX DVD PLAYER To connect a device such as a DVD Player to your TV using Component cables, please follow these steps: 1. Turn off the power to your TV and your DVD player. 2. Connect the Component cables (green, blue, red) from your DVD player to the Component inputs on the side of your TV. 3. Connect the Audio Cables (red and white) from your DVD player to the adjacent Audio Inputs on the side of your TV. 3. Turn on the power to your TV and your DVD player. 4. Select the YPbPr source by pressing the INPUT button on your remote control and scrolling down to ‘YPbPr.’ Or for quick access, press the YPbPr button on your remote. NOTE: The above steps can also be applied to connect your Cable and Satellite Box to your TV using component cables by substituting the DVD player for your Cable and Satellite Box. For instructions on other popular devices, please refer to the connection diagram on the next page. 10 SE.40B1 User Manual CONNECTION DIAGRAM SE.40B1 User Manual 11 BASIC OPERATION Please make sure all necessary devices and cables are connected before turning on the power. POWERING ON AND OFF Press the power button to turn on your TV. The LED indicator will turn green when the power is on and red when your TV is off. To turn your TV off, press the power button again. INITIAL SETUP The first time you turn on your TV, you will be greeted with an Initial Setup screen. This will help you quickly scan for available channels. To navigate through this menu use the up and down arrows on your remote. To change settings, use the left and right arrows on your remote. To exit the initial setup, press the MENU or EXIT button on your remote. NOTE: This is only required if you have connected your cable or antenna directly to the Antenna input (noted as Item 2 on pg. 7 of this manual). If Auto Channel Search is inadvertently interrupted please refer to pg. 23 of this manual for Channel Search instructions. MENU LANGUAGE Please choose your language preference for the On Screen Menu. There are three languages to choose from (English, Spanish, French). 12 SE.40B1 User Manual SIGNAL TYPE Depending on the equipment you have attached, select either Cable (with or without a Cable Satellite box) or Air (Antenna). AUTO CHANNEL SEARCH Press Enter on your remote to begin scanning for available channels in your area. This may take several minutes. SELECTING CHANNELS While in TV mode, the following can be used to select and navigate channels: 1. Press CH+ or CH- on your remote to navigate up or down through channels. 2. Use the numeric buttons (0-9) to input channel numbers directly. 3. Press the channel return button to go back to the previous channel that was selected. NOTE: If no channels appear, please refer to pg. 11 to run a channel scan. ADJUSTING THE VOLUME To adjust the volume on your TV, press the VOL+ to increase the volume and press the VOL- button to decrease. To mute your TV, press the MUTE button on your remote. To unmute, press the MUTE button again. SELECTING AN INPUT SOURCE To display this input source menu, press the INPUT button on your remote. Once the menu is displayed, use the up and down arrows to navigate through the menu. When you have highlighted the correct input, press the ENTER button to select that input. SE.40B1 User Manual 13 ON SCREEN MENU USING THE MENU To display the on-screen menu press the MENU button on your remote. To navigate through the categories, use the left and right arrow buttons. Once you have highlighted the desired category, press the ENTER button to enter the corresponding sub-menu. In the sub-menu, use the up and down arrows to navigate. To return to the previous menu, simply press the MENU button. Press the EXIT button to close the on-screen menu. USING PICTURE MENU In the PICTURE menu, changes can be made to customize your display. 14 SE.40B1 User Manual PICTURE SETTINGS PICTURE SETTINGS There are five available picture settings: Power Saving, Movie, User, Dynamic, and Standard. Power Saving, Movie, Dynamic, and Standard settings are preset for quick accessibility. In the User mode, adjustments can be made to the Brightness, Contrast, Tint, Color, and Sharpness settings using the left and right arrow buttons. SE.40B1 User Manual 15 COLOR TEMPERATURE COLOR TEMPERATURE The Color Temperature feature changes the “warmness” and “coolness” of the white areas in your picture. There are three preset modes: Warm, Cool, and Normal. Adjust to you lighting environment and preference. To change the Color Temperature, highlight the Color Temperature in the PICTURE MENU using the navigation arrows on your remote. Press the ENTER button to open the Color Temperature menu. Use the left and right arrows on your remote to change the modes. SCREEN SETTINGS SCREEN SIZE There are four preset screen settings: Normal, Wide, Zoom, and Cinema. To navigate the menu, use the up and down arrows on your remote. To change the settings, use the left and right arrows on your remote. 16 SE.40B1 User Manual ADVANCED PICTURE SETTINGS DYNAMIC CONTRAST Dynamic contrast can be used to increase the details of dark images. This not only adjusts the static contrast of the display but also dynamically changes the contrast depending on the image content. Available settings are: Off, Low, Med, High. FILM MODE This feature will enhance picture quality for 24fps film signals, such as from DVD discs. Available settings are: Off and On. NOISE REDUCTION This feature reduces analog picture noise. Available settings are: Off, Low, Med, and High. MPEG NOISE REDUCTION MPEG is commonly used when viewing signals from the antenna connection. This feature can analyze the output from the MPEG decoder to reduce distortions that are found when compressing and decompressing digital video. Available settings are: Off, Low, Med, High. SE.40B1 User Manual 17 USING SOUND MENU In the SOUND Menu, adjustments can be made to further enhance the audio settings of your HDTV. To navigate through the menu, use the up and down arrows. To select the submenu, press the ENTER button on your remote. SOUND SETTING SOUND SETTING There are four available Sound Modes: User, Dynamic, Standard, and Soft. The preset modes are for quick, convenient adjustments. Additional fine tuning enhancements (Bass, Treble, Balance) can be made in the User mode. 18 SE.40B1 User Manual SURROUND MODE SURROUND MODE To turn on the simulated surround mode, press the ENTER button on your remote to check mark the Surround Mode box. Once the box is check marked, the simulated Surround Mode feature will be turned on. AUTO VOLUME LEVELING AVL The ‘Auto Volume Leveling’ feature will average out differences between station and advertisement volume increases. This will present an even volume level from each station and commercial transition. An ‘On’ setting means the AVL feature is currently activated. ANALOG AND DIGITAL SOUND ANALOG SOUND To adjust the Analog sound setting on your TV, please use one of the three available preset modes (Stereo, Mono, or SAP). DIGITAL SOUND Select digital channels broadcast in multiple audio languages. Please choose English, Spanish, or French. DIGITAL AUDIO OUTPUT DIGITAL AUDIO OUTPUT Select your digital audio output encoding format (PCM or Raw). If you are unsure of this setting, please leave it on PCM. SE.40B1 User Manual 19 EQUALIZER SETTINGS EQUALIZER There are five equalizer settings modes: Pop, User, Rock, Jazz, and Off. Each different mode highlights customized frequencies to create a unique listening experience. For more advanced users, the equalizer setting’s frequencies can be customized in the ‘User’ mode. The frequency range is from 100Hz - 10kHz where values above 0 will boost the frequency and values below 0 will reduce the frequency. 20 SE.40B1 User Manual USING CHANNEL MENU In the CHANNEL Menu you will find access to your Channel List and Favorite List. Channel scanning can also be conducted through this menu. CHANNEL LIST Once you have scanned for your local channels, those channels will now appear in your Channel List and can be selected by using the up and down arrows on your remote. FAVORITE LIST For added convenience, you can add your favorite channels to a Favorite List for quick access. You can then navigate through your Favorite List and avoid unwatched channels. SE.40B1 User Manual 21 NOTE: Channel and Favorite Lists are available via the TV’s remote control only for channels found after performing a channel scan. These features may be available from your cable or satellite provider. Please contact your provider for information. ADDING AND REMOVING FROM YOUR FAVORITE LIST - To add channels to your Favorite List, use the ADD/ERASE button on your remote. Once a channel has been added to your Favorite List, a (FAV) icon will be added next to the channel number on the display graphic. - Press the ADD/ERASE button again to remove this channel from your Favorite List. NOTE: A channel can be added to the Favorite List through the CHANNEL SETTING sub-menu as well. CHANNEL SETTINGS The CHANNEL SETTINGS sub-menu will display properties for the current channels in your Channel List. CHANNEL The first column depicts whether or not the current channel is on the Channel List. SKIP To remove a channel from the channel list, press the Enter button on your remote to check the box in the Skip column next to the channel. 22 SE.40B1 User Manual FAVORITE CHANNEL To add the current channel to your Favorite List, press the ENTER button to select the check mark in the box. You can now access this channel through your Favorite List. LABEL Each channel carries a seven character label that is defaulted to the station ID. This can be changed to your liking by using the LEFT and RIGHT arrows on your remote to change the letters up and down respectively. Press the ENTER button to move on to the next character. SIGNAL TYPE SIGNAL TYPE Depending on the equipment you have attached to the TV input, select either Cable (with or without a Cable Satellite box) or Air (Antenna). SE.40B1 User Manual 23 SCANNING FOR CHANNELS AUTO CHANNEL SEARCH To automatically scan for TV channels that are available in your area, begin by entering the Channel Menu. 1. Select your appropriate Signal Type dependent on what is connected to your Antenna/Cable Input. A. Air for devices such as a Digital Antenna B. Cable for direct cable connections (with or without a Cable Satellite box) 2. Select ‘Auto Channel Search’ in the CHANNEL menu. Once it is highlighted, press the ENTER button on your remote to begin scanning. Your TV will now scan for available analog and digital channels. Once the scanning is complete, all detected channels will be added to your Channel List. NOTE: If your HDTV is connected to a cable or satellite box through the HDMI or component inputs, you will not need to scan for channels. 24 SE.40B1 User Manual USING PARENTAL CONTROL USING PARENTAL CONTROL If you would like to restrict certain channels, programs, or sources, you can accomplish this by turning on the Parental Control feature. Once Parental Control is enabled, selected programs, movies, channels and/or sources will only be available by an authorized password that you set. To select the Parental Control options, enter the set password. If you have not set a password yet, the default password is 1 1 1 1. V-CHIP In the V-Chip submenu, selections can be made to restrict channels, programs or movies dependent on ratings. SE.40B1 User Manual 25 US TV-RATING Press the ENTER button on your remote to lock (block) or unlock (allow) television shows according to the following US TV Ratings: TV-Y - All children TV-Y7 - Older children TV-G - General audience TV-PG - Parental Guidance Suggested TV-14 - Ages 14 or over TV-MA - Mature audience Restrictions can also be made according to US TV Program Ratings: D - Sexual dialog L - Adult language S - Sexual situations V - Violence FV - Fantasy Violence US MOVIE RATING Press the ENTER button on your remote to block or allow programs by the following US Movie Ratings: G - General audience PG - Parental guidance suggested PG-13 - Recommended for children 13 years or older R - Mature audiences NC-17 - No one under 17 years of age X - No one under 17 years of age CANADIAN ENGLISH RATING Press the ENTER button on your remote to block or allow programs by the following Canadian English Ratings: C - Children C8+ - Children 8 years or older G - General audience PG - Parental guidance 14+ - Viewers 14 years or older 18+ - Adult programming 26 SE.40B1 User Manual CANADIAN FRENCH RATING Press the ENTER button on your remote to block or allow programs by the following Canadian English Ratings: G - General Audience 8 ans+ - General - not recommended for young children 13 ans+ - Not suitable for children under 13 years of age 16 ans+ - Not suitable for under 16 years of age 18 ans+ - Adult programming BLOCK UNRATED SHOW To block programming that does not have a rating, select ‘Block UnRated Show.’ CHANGE PASSWORD CHANGING YOUR PASSWORD To change your password, use the numeric keypad on your remote to enter in the following: 1. Old password (if never set, default is 1 1 1 1) 2. New desired password 3. Confirm the New password NOTE: If you forgot your password, 1 4 7 0 can be used universally to unlock the menu. Once the menu has been unlocked, please enter a new password. BLOCKING SOURCES SOURCE LOCK In addition to restricting channels, programs, and movies, individual sources can be locked (blocked) from being used as well. Once locked, sources can only be used by entering an authorized password. FRONT PANEL LOCK To lock the panel buttons on your TV from being used, enable this feature. SE.40B1 User Manual 27 USING SETUP MENU The following can be accessed in the Setup Menu: CLOSED CAPTION Closed Caption can be turned on and off through this submenu. Changes can also be made to the text size and styles. MENU LANGUAGE There are three available languages: English, Spanish, and French. CLOCK Auto Clock will automatically set the time according to your DTV time. The clock can also be set by the user. To the set the clock manually, use the UP/ DOWN arrows to change digits, and the LEFT/RIGHT arrows to move to the next setting. To have the clock automatically adjust for Daylight Savings Time, check the box by using the ENTER button on the remote. OSD TIMER The duration that the on screen menu stays on can be customized in this setting. Available time settings are: 5, 10, 20, 30, 40 or 60 seconds. 28 SE.40B1 User Manual USING OTHERS MENU The following can be accessed in the Others Menu: BLUE BACKGROUND Turns on and off blue background on TV mode. This TV is designed to allow the user to have better control of advanced power management options, while also providing the opportunity to improve energy savings. We refer to this as e-manage+. This comprises the following four selections in the Others Menu. DPMS (Display Power Management Signaling) An advanced power management technology allowing this TV to be turned on instantly from host devices connected via HDMI or VGA. Examples of host devices include Satellite or Cable set top boxes, DVD players, Computers or other devices that are connected to the TV through HDMI or VGA. This is referred to as the Fast Wake option. SE.40B1 User Manual 29 When choosing this option, you will need to select how long you prefer the TV to remain on after you power down the host device (60, 120, or 300 seconds). This is for your convenience as you may inadvertently turn off the host device, or you may wish to keep the TV on for example, when rebooting a computer. NOTE: As the Fast Wake option uses nominal power, you may choose to keep DPMS in the OFF position for increased Energy Savings. NO SIGNAL POWER OFF This TV monitors whether or not there is an incoming signal. If it senses no signal for a period of 10 minutes, it will shut off to conserve energy. Available settings are ON/OFF. NO OPERATION POWER OFF This TV monitors whether or not it receives any operational command, such as through the remote control or through the command buttons on the TV. If it does not receive any commands within a 3 hour period, it will shut off to conserve energy. Available settings are ON/OFF. A pop up notification will appear on the screen if the 3 hour period is about to expire. To avoid auto power off, press any button on the remote to resume use. POWER ON PLUG Provides a convenience option should you plug your TV into a power strip (recommended). When the checkmark is selected in the menu, the TV will turn on when the power strip is turned on. You may opt to turn on the TV independently from the power strip, or you may not use a power strip, in which case you would uncheck the setting in the menu. RESET Resets all menu settings to the factory default. A warning screen will appear to confirm. 30 SE.40B1 User Manual TECHNICAL SPECIFICATIONS ITEM SE.40B1 Screen Size 40” Diagonal Resolution 1920 x 1080 Pixel Pitch .461225 x .15375 (H x V) Brightness 400 cd/m² Dynamic Contrast Ratio 100,000:1 Response Time 6.5ms Colors 16.7M Connectors USB Inputs 1 HDMI Inputs 3 PC Audio Input 1 PC Video (VGA) 1 Component Inputs (YPbPr) 1 Antenna/Cable Input 1 AV Input 1 Digital Audio Output (Coax) 1 Audio Output 1 Wall Mount Specs - VESA Standard 400mm(H) x 400mm(V) - Screw Size: M6 - Screw Length: 8mm - TV Weight without Base: 35.3 lbs For more complete specifications for your product, please visit www.honeywellce.com SE.40B1 User Manual 31 TROUBLESHOOTING General Problems Receive the message “No Signal” Possible Solution - Press the input button on your remote to select a different input source. - Make sure all cables from your devices are securely connected. - If you are on the TV source, scan for channels to confirm there is data in your Channels List No Power - Make sure the power button is On. (Power Light should be green) - Make sure the power cord is securely connected. - Test a separate device to verify the power outlet is working properly. No Sound - Press the VOL+ button. - Press the MUTE button on your remote to verify that it is not ON. - Check the OTHERS menu to verify that AUDIO ONLY is not checked. - Make sure that headphones are not connected. Remote Control does not work There is a distorted picture or unusual sound The TV has dark or colored pixels (dots) - Make sure the remote control is pointed directly at the remote sensor. - Remove any obstacles that maybe blocking the remote sensor. - Replace the batteries. - You may be experiencing interference from other electrical appliances, cars, or fluorescent lights. Please try moving your TV to another location. - Your Honeywell TV is manufactured to the highest possible level of precision, however, sometimes some pixels may not display. Pixel (dots) defects within industry specifications are inherent to this type of product and do not warrant a defective product. Need some help? Call our toll free customer service number: (888) 441-0121 Hours of operation: Mon - Fri 9AM - 7PM EST Sat & Sun 9AM - 5PM EST 32 SE.40B1 User Manual Behind every Honeywell Consumer Electronic Product is a network of qualified service professionals able to provide factory certified service, and knowledgeable customer service representatives waiting to answer your products questions. Product questions? Contact customer service at [email protected] Or call us Toll Free: (888)441-0121 Monday - Friday: 9AM - 7PM EST Saturday & Sunday: 9AM - 5PM EST