How To Develop A Cleaning Production

Transcript

How to Develop a Cleaning Production System (CPS) Backpack Vacuum and Spray-and-Vac Edition Rex Morrison How to Develop a Cleaning Production System (CPS) Backpack Vacuum and Spray-and-Vac Edition Rex Morrison Introduction Y ou want to do the right thing – for your school, community, employer, and Planet Earth. While you and your custodial crew have ideas about how to accomplish all of that, you also have the feeling there is a better way, a system that can save time, stress, dollars, and the environment. You need guidance on how to do it each and every time in every part of your operation. This booklet provides a great starting point for you and your crew. Process Cleaning for Healthy Schools®(PC4HS) is a non-profit consortium founded in Nevada, serving school systems nationwide. The carefully designed and documented PC4HS™ process typically raises the average productivity of school custodians with less exertion for workers, lower costs to K-12 school districts, and healthier outcomes for students and staff. If you are already “lean,” PC4HS will make your cleaning process easier, better, and healthier. Please visit www.pc4hf.org for information about how the consortium can provide no-risk services to your school district and to explore bulk and custom purchases of this booklet for your educational and promotional uses. Now, please enjoy the following tips that provide a taste of what Process Cleaning for Healthy Schools can do for you. Rex Morrison, Founder www.pc4hf.org [email protected] 775-530-8933 (Pacific Time) © 2013, PC4HS – all rights reserved Published by Tips Products International in the USA 2 Backpack Vac & Spray-and-Vac Edition GUIDING CONCEPTS 1 Identify your philosophy and what you want to produce. The goal is to provide a healthy indoor environment through cleaning. The best processes flow from this goal. 2 Establish a strong culture within your organization’s cleaning production system. The “clean for health” philosophy becomes the deeply instilled core for everyone on your team. It is the basis for all decisions, continuously answering the question “Does it lead to clean and healthy?” 3 Adopt procedures that prevent or remove rather than re-distribute contaminants. Certain handling methods remove soil without introducing pollutants into the indoor environment, while also eliminating wasted steps. 4 Create flow. Flow naturally happens when tasks are so well defined and synchronized that one task easily leads into another. The work is then a steady purposeful and energy saving forward movement. The ideal and most sustainable process has everyone in a state of flow, without working hard. 5 Get quality right the first time, since it often takes twice as much time to re-work or re-clean a poorly cleaned area. This also boosts morale. It prompts compliments about work done right and consistently the first time instead of complaints about areas needing more work. 6 Realize that certain proven technologies make sense as effective high-productivity “enablers” in your cleaning production system. Some examples are backpack vacuums, and spray-and-vac machines for restrooms (See Part Two). These tools clean better and save time versus older methods. Cleaning Production System 3 7 Test the procedures you use, practice them, and measure the outcomes. Objective assessment tools like ATP meters or other sampling or testing tools can determine what works best. This allows you to use a proven quality delivery process every time. 8 Standardize tasks and processes, improving and re-standardizing as you go. It is impossible to have peace of mind and good hygienic results with multiple custodians cleaning restrooms multiple ways. 9 Develop repeatable, effective, and consistent training. This gives you a clear and understandable baseline to keep seeking improvement. A better way then becomes the new standardized process until finding an even better way that is the new standard beyond that. TEAMWORK 10 Take still pictures or shoot video of ideal work processes and procedures. Sharing visuals of optimally cleaned and organized areas helps your staff “get the picture” so they can achieve the desired results in your cleaning production system. 11 Use recorded visuals in various ways. With their permission, feature your workers in action. This becomes a visual how-to and often equally important how-not-to guide for your staff, improving morale by engaging your crew’s input. 12 Help your entire team improve by using the videos for constructive feedback sessions. A “Monday morning quarterbacking” of your cleaning “plays” can be ideal for such training. 13 Employ technology to serve your workers rather than the other way around. This is best done by carefully and thoroughly investigating new technologies, testing and proving the benefits before turning it loose in your operation. 4 Backpack Vac & Spray-and-Vac Edition 14 Cultivate managers from among your staff rather than hiring from outside. Your best leaders will be those who deeply believe in the philosophy to “clean for health” and who teach it by word and deed. 15 Develop leaders with broad experience across specialties at your facility who also have deep roots in cleaning. The most effective leadership style is first by being an example and then with words, in the spirit of “show and tell.” 16 Respect your network of industry suppliers and partners, challenging them to grow with you. Suppliers often have the greatest expertise in useful products, saving you time, money, and frustration. 17 Look for suppliers and business partners who share your “clean for health” philosophy. You can each help the other most. 18 Clean the building yourself to understand the problems. Asking a worker to do a job you have not personally done yourself is hypocritical and rarely works. 19 Get your hands dirty and periodically learn with your crew and staff. This is the best way to truly get excellent results. You will learn new ways to do things and so will your staff, with everyone feeling better about accomplishing what needs to be done while building a stronger overall team. 20 Ask “why” several times, asking each and every member of your crew. That lets you decide and achieve consensus slowly and implement agreed-upon solutions quickly, bringing better results than you may have thought possible. 21 Involve your entire team in decisions affecting them. Continuing to ask “why” up to five times or more identifies crucial challenges and solutions, especially when important issues are on the table. Cleaning Production System 5 22 Become a teaching and learning organization. Exposing your own mistakes and limitations allows growth for all involved. Teaching something is the best way to learn and grow. 23 Encourage each staff member to share what they learn with the rest of your staff, including you. This can happen on a daily basis when that is your organization’s culture. It makes you and your staff simultaneously humble learners and teachers, usually forming a stronger bond among you. 24 Realize that successfully developing the cleaning production system involves three main steps for the greatest cleaning and cost-saving effectiveness. They include a) reading relevant articles; b) viewing information at an event; and c) hands-on real-life practice with qualified instructors. 25 Train your leaders about more than only cleaning. The more they understand about purchasing, safety, operations, maintenance, ventilation, human relations, and more, the better your organization and entire school district can run. Part Two Two Cleaning Production System Tools Backpack Vacuum – Loop Method for Classrooms and Hallways Since this method is easier to show than describe, see video at www.pc4hf.org in the Members and Supporters section. 26 Save time and energy cleaning classrooms with backpack vacuums by dividing the desks into rows. As a right-handed custodian, clean the left half of the row, turning around to clean the other side, repeating the “loop” pattern up and down each row. You will finish at the opposite side of the room. Reverse it for left-handers. 6 Backpack Vac & Spray-and-Vac Edition 27 Connect the power supply cord to the extension cord. This minimizes wear on the cord and allows for safe operation. 28 29 Thread the extension cord up through the waist belt cord holder. Plug an extension cord into the power cord rather than tying the two cords together. Tying them together damages both cords. 30 Hold the wand parallel to your body. One hand goes on the wand closest to the hose and the other hand a comfortable distance beyond the bend of the wand to draw the top of the wand toward your waist. 31 Hallways: Notice where you plug in the electric cord when vacuuming hallways or open areas. This is your starting point for vacuuming down the wall, leading away from the outlet. 32 Keep your back as straight as possible and the backpack’s weight centered over your hips. Twisting at your waist using a side-to side motion, with the floor tool held at a slight angle to allow airflow to pass is ideal. This motion is similar to mopping and prevents your upper body and arms from tiring. 33 Clean from the center of the floor to the wall closest to you. A hallway wider than ten feet needs approximately a four foot stroke, repeating the loop pattern. Your last pass heads you back to your original starting point. 34 Go where your extension cord is plugged in when arriving at your starting point. Vacuum down the hall until reaching the opposite end. Turning around and vacuuming back brings you to your plugged-in cord on the wall opposite the plug-in. This is the figureeight vacuuming pattern, preventing your cord from getting in your way. Cleaning Production System 7 35 Unplug and transport your 50-foot extension cord by marking the center of it. This is easiest to do with the cord closest to the vacuum resting in the palm of your hand, unplugging the other end of the cord from the electric outlet and placing it in your hand. Dividing the cord into equal parts makes transportation manageable from room to room by picking up the cord by that center mark. 36 Protect the cord and keep it from snagging on obstacles. Looping the cord on your belt on your right hand side if you are right handed accomplishes that. 37 Take hold of your cord and pull enough cord length to get you to the end of your vacuuming pass before making a turn. This prevents it from getting snagged or damaged. 38 Keep the vacuum weight evenly distributed on your hips, and the padded waist belt and shoulder straps properly adjusted. A conveniently located on/off switch on the waist belt provides easy access. 39 Use the proper attachment for each task. Backpacks have attachments to perform most jobs without requiring you to bend into difficult positions. Spray-and-Vac — and the SIMPLE Method for Restrooms Since this method is easier to show than describe, see video at www.pc4hf.org in the Members and Supporters section.. Preliminary 40 Prepare the restroom for cleaning. This includes picking up trash or large debris from the restroom floor and putting it in a trash can. Placing trash cans outside the restroom door gets them out of the way. This is also a good time to restock soap and paper dispensers. 8 Backpack Vac & Spray-and-Vac Edition 41 Gather all tools and chemicals needed for your cleaning tasks. For example, the vacuum wand and squeegee head, and other tools as needed. Attach them to the spray-and-vac machine. Unless you are using a water-only process, connect the chemical proportioner to the onboard chemical source. 42 Select the appropriate metering tip according to the chemical bottle label if using chemicals, and attach it to “draw tube” which passes through the chemical cap. Insert the draw tube into the chemical bottle and secure it by screwing on the cap. A machine that accepts dual chemicals lets you repeat the process for the second chemical. 43 Fill the fresh water tank with cold water by attaching the fill hose to a water supply and turning on the cold water until the tank is completely filled. Filling the tank minimizes trips to refill the machine, helping you complete your cleaning tasks more efficiently. 44 Wheel the spray-and-vac machine to the restroom entrance once the fresh water tank is filled and chemicals (as needed) are set up. A “Restroom Closed for Cleaning” placard then goes on the cleaning machine’s handle so it is easily readable by visitors. 45 Unwrap enough power cord to reach the nearest electrical outlet, plugging the Ground Fault Circuit Interrupter (GFCI) into the receptacle. The lit red light on the GFCI lets you know you are ready to begin cleaning. The SIMPLE Restroom Process See also the video at www.pc4hf.org in the Members and Supporters section. 46 S – Set up. Have all necessary attachments with you before starting. This is an instant time saver. Flush all toilets and urinals, placing toilet seats in the down position. Cleaning Production System 9 47 I – Inject chemicals as needed. If using water only, prespray surfaces with water using high pressure as needed. When using recommended green-certified chemicals, rotate the nozzle to use a wide fan spray with the spray gun in low pressure mode. Apply cleaning chemical (as needed) in a sweeping motion to above floors including sinks, urinals and toilets, then to floors. 48 M – Manually brush. You may need to use the deck brush on very soiled areas such as on floor tile and in grout lines. Scour toilet and urinal bowls as needed. 49 P – Pressure wash and rinse. With the spray gun in high pressure mode and the nozzle rotated for a targeted spray, begin pressure washing/rinsing surfaces in a top-down approach. For example, rinse faucets, fixture and faucet handles, sink tops, urinal and toilet tops, rims and bowls. Lastly, wash/rinse the outside surfaces of fixtures and plumbing beneath fixtures, followed by washing/rinsing the floor. Finish by carefully rinsing the mirror. 50 L – Loop the supply – or solution spray – line. Wrap gently and carefully, and avoid kinking. 51 E – Extract and dry. Vacuum thoroughly and/or blow dry. When all wet cleaning tasks in the restroom are completed, vacuum the floor dry with the vac-wand and squeegee head, using the window squeegee to remove water from the mirror. Blow dry the fixtures if the restroom is to be re-opened for immediate use. Tool Performance Backpack Vacuums — Speed 52 Vacuum up to 10,000 sq. feet per hour using a backpack, compared to 4,500 sq. ft. per hour with an upright. (Reference: ISSA 540 Cleaning Times www.issa.com Used with permission.) 10 Backpack Vac & Spray-and-Vac Edition 53 Vacuum a classroom in less than 6 minutes using the PC4HS loop method and backpack model. Backpack Vacuums — Ergonomics 54 Clean easier with the modest hikingpack weight balanced on the hips of the operator, and using the lightweight aluminum wand to attack soil. 55 Clean with half the energy of using an upright. (Reference: Ohio State University and Battelle Memorial Institute) Backpack Vacuums — Cleaning 56 Remove more dust from hard floors than dust mopping, and reduce wet floor care as floors are left cleaner. (Reference: Goerne Retail Study) 57 Capture more dust with multi-stage filtration and high airflow channeled through a sealed vacuum body. (Reference: Quest/Woellner Study) Spray-and-Vac Machines — Speed 58 Clean restrooms in half the time of manual cleaning methods, averaging one minute per fixture using spray-and-vac versus 2-3 minutes per fixture with a manual process. (Reference: ISSA’s 540 Cleaning Times www.issa.com Used with permission.) Spray-and-Vac Machines — Ergonomics 59 Clean easier with the lightweight spray applicator to apply solution plus agitate, and vacuum wand to remove soil. Cleaning Production System 11 60 Stay on your feet — and off your knees — when cleaning using no-touch methods and ergonomic tools. Spray-and-Vac Machines — Cleaning 61 62 Remove 60x the soil versus mopping. (Reference: Glasel Report) Produce hygienically clean surfaces not practical with manual methods. (Reference: Richter Data) 63 Remove 99.9+% of measured bacteria — 3 and 4 log reduction — using plain tap water. (Reference: NELAP-accredited Labs Data) 12 Backpack Vac & Spray-and-Vac Edition Cleaning Production System 13 14 Backpack Vac & Spray-and-Vac Edition Cleaning Production System 15 16 Backpack Vac & Spray-and-Vac Edition About Kaivac... www.kaivac.com Kaivac is an innovator of spray-and-vac cleaning machines — and other unique tools — as well as a pioneer of healthful and measurable cleaning processes. Kaivac’s mission is to promote systems that produce healthy outcomes, and has published extensively on the importance of the science of healthier cleaning, Integrated Cleaning and Measurement™ and verifiable results. About ProTeam... www.pro-team.com ProTeam is an innovator of backpack vacuum cleaners — plus a full line of other vacuums — as well as a pioneer of Cleaning for Health® methods and Team Cleaning® to help customers do more with less while enhancing health and safety. Founded in 1987, ProTeam has directly or indirectly published hundreds of articles and research papers promoting these concepts and assisting facilities nationwide to develop cleaner, healthier environments. Disclaimer: While Process Cleaning for Healthy Schools (PC4HS) gratefully acknowledges the support of sponsoring companies, a listing is not an endorsement of the goods or services represented.