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How to repair Outlook 2003/2007 .pst Last Updated Friday, 06 August 2010
Repair your .pst file by following these steps: Â - Empty your deleted items folder. Set outlook to empty the deleted items folder upon exiting (Tools - Options - Other - Empty the Deleted Items folder upon exiting). Â - Run Detect and Repair from the Outlook Help menu. Outlook 2007: Detect and Repair is now called Office Diagnostics. Â - Run the Inbox Repair Tool SCANPST.EXE. First close Outlook. Then locate the file on your computer by clicking Start - Search - For files and folders. Then type scanpst.exe. The file will be found in a folder like 'C:\Program Files\Common Files\System\MSMAPI\1033' or 'C:\Program Files\Microsoft Office\Office12'. Run the program by double clicking it and choose Browse to select the .pst file to repair (outlook.pst if you haven't renamed it). If you get a message that the .pst file is still in use then close your virus scanner software (and other software that could be relevant). Â Now start Outlook again and see if the error message is gone. If not you have to create a NEW pst file:Close Outlook. Click Start, point to Settings, and then click Control Panel. Double-click Mail and Fax. (If you do not have the fax service installed, doubleclick Mail.). Click Data files. Select the Personal Folders file and click Remove. If there are more pst files listed then remove them too. Click Add, select Office outlook personal folders and click OK. In File name box, type your first name. For example, if your name is Mike, type Mike, click Open, click OK twice, and then exit Control Panel. Start Outlook and see if the error messages are gone. If this resolves the problem, you can import your information that is stored in your original Personal Folders (.pst) file. Use the following steps to import your information: On the File menu, click Import and Export In the Choose an action to perform box, click Import from another program or file. Click Next and select Personal Folder File (.pst), and then click Next. In the File to import box, type the path of your Personal Folders (.pst) file, and then click Next. Verify that Personal Folders is selected as the folder to import from and the folder to import into, and then click FinishMake a backup of your original .pst file before you begin!
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