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HP OpenView Integration User’s Guide
HP OpenView Integration – User’s Guide – 34 003 759 XU / AD
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Table of Contents 1 2
Introduction .......................................................................................................................................3 Installation and configuration procedure...........................................................................................3 2.1 Installation procedure ................................................................................................................3 2.2 Configure the EATON SNMP cards/agents ..............................................................................3 2.3 Uninstalling the agent ................................................................................................................4 3 Operation ..........................................................................................................................................5 3.1 EATON Automatic discovery (Auto-Discovery) .........................................................................5 3.2 Receive and view UPS alarms ..................................................................................................6 3.3 Launching UPS properties from HP OpenView.........................................................................8 3.4 Equipment and HP OpenView compatibility list ........................................................................9
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1
Introduction
This document describes the stages to integrate and use EATON UPSs with the HP OpenView Network and Systems Management platform. This document is applicable for HP OpenView release 6. To use any EATON UPSs with this platform, you must have completed the installation and configuration procedures first.
2 Installation and configuration procedure 2.1
Installation procedure
1. Execute the " hpov_integration_vxx.exe" package and follow the instructions: 2. The script will perform the following actions: Copy the configuration files. Copy both MGE MIB and Icon files. Compile and load the MGE MIB. Load Message Management for Events and Actions. Modification of the oid_to_sym file for the auto-discovery of EATON UPSs. • Stop NNM services and HP OpenView console. • Configure the EATON SNMP cards/agents (described in the following section). • Perform auto-discovery to detect the EATON SNMP cards/agents. • Discover your network map using the HP OpenView "IP discovery" feature in order to watch the EATON SNMP agents.
2.2
Configure the EATON SNMP cards/agents
Each EATON SNMP card or agent must be configured so that the SNMP alarms (Traps) are sent to the HP OpenView platform. To do this, the HP OpenView host must be declared in the Notified Application table of each card and proxy. You can use the card Web interface. On legacy cards (66074, 66244, …) , run the SetSNMPManager.bat script file under "\bin" directory and follow the instructions. During the procedure, you will be asked for: The IP address of your SNMP card or agent, The IP address of the HP OpenView host, The read/write community name for the agent (by default "public" if not specified), The trap receiver community name (by default "public" if not specified). Repeat these steps for each EATON SNMP card or agent. NOTE: You also have other possibilities: • For legacy EATON SNMP cards, you can use the telnet configuration menu. You can also use the HTML settings page for the "Manager Table" settings. • Use a MIB browser to configure the SNMP cards and agents. However, we strongly suggest using the script file as these operations require an in-depth knowledge of the SNMP protocol and a good understanding of our products.
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Configuration example for manager number X: OID number
Designation / Value
1.3.6.1.4.1.705.1.2.2.1.1.X 1.3.6.1.4.1.705.1.2.2.1.2.X 1.3.6.1.4.1.705.1.2.2.1.3.X 1.3.6.1.4.1.705.1.2.2.1.4.X 1.3.6.1.4.1.705.1.2.2.1.5.X 1.3.6.1.4.1.705.1.2.2.1.6.X 1.3.6.1.4.1.705.1.2.2.1.7.X 1.3.6.1.4.1.705.1.2.2.1.8.X 1.3.6.1.4.1.705.1.2.2.1.9.X
Manager number = X. Device number = 0. Manager type = 9 (other). Protocol level = 4 (snmpv1). Manager description = e.g. "HP OpenView" Manager IP address = YYY.YYY.YYY.YYY format. Community name = e.g. "public" Severity level = e.g. 2 Acknoledgement type = 2 (mgnoack).
2.3
Uninstalling the agent
From the "Add/Remove programs" item of the control panel, execute "HP OpenView EATON Package". This script will perform the following actions: Remove both configuration files and icons. Unload the MIB. Remove Event Message records and actions. Be careful, this operation could take a long time because each event must be unloaded one at a time. Important Notes: During installation, the oid_to_sym file has been saved in HP OpenView directory as oid_to_sym.eaton before modification. Before initiating uninstallation, be careful that restoring that file from the saved file available in the HP Openview directory could erase further modification that could have happened to this file. It is important to compare these two files before running the uninstall program.
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3 Operation 3.1
EATON Automatic discovery (Auto-Discovery)
Any compatible EATON UPS with a SNMP card or a SNMP proxy agent will be automatically discovered by HP OpenView. For easier identification, each UPS is represented by a specific icon.
Sample Network segment map containing EATONs.
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3.2
Receive and view UPS alarms
The icon in HP OpenView console represents the communication status between the EATON (with a SNMP card or SNMP proxy agent) and the HP Openview platform. Icon
UPS status Normal. The communication status between the EATON UPS (with a SNMP card /or SNMP proxy agent) and the HP Openview platform is normal. Communication lost between the EATON UPS (with a SNMP card or SNMP proxy agent) and the HP Openview platform. The HP OpenView platform cannot reach the EATON (The SNMP card or SNMP proxy agent doesn't respond to any "ping" request).
For each alarm (trap) sent by the UPS, a message box is displayed on the HP OpenView platform:
UPS alarm sample
You can check the alarm list for all UPS equipment from the alarm console. A text message is associated with each trap (alarm or acknowledgement) sent by any UPS. The color depends on the alarm severity White: Normal status (Alarm Acknowledged) Orange: Major Red: Critical
Alarm console (UPS Alarms)
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Alarms list for all UPSs of your Network area.
You can also check the alarm list for one specific UPS. From the HP OpenView console, select your UPS and right click the Alarms item.
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Alarms list for one specific UPS
3.3
Launching UPS properties from HP OpenView
From the HP OpenView console, you can access the UPS properties Web Page for EATON cards with an on-board web server (see detailed list in paragraph 3.4). Select your UPS, select the "Monitor" item and then choose "UPS properties".
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Running the “UPS properties" from HP OpenView.
3.4
Equipment and HP OpenView compatibility list
Equipment designation
Card/ proxy
Protocol
Autodiscovery
Receiving alarms (Traps)
Network Management Card minislot SNMP/Web – 66102 Industrial Network Management Card minislot SNMP/Web – 66103 Network Management Proxy / XML-@gent (Windows) Transverse card SNMP/Web – 66074 Minislot card SNMP/Web – 66244 XML-Web card – 66073 SP WAN – UM Agent XML-@gent (Windows) SNMP card – 66245 SNMP card – 66062
Card
SNMP/HTTP
OK
OK
Accessing UPS properties using a browser (HTTP) OK
Card
SNMP/HTTP
OK
OK
OK
Proxy
HTTP
OK (**)
na
NOK (*)
Card
SNMP/HTTP
OK
OK
OK
Card
SNMP/HTTP
OK
OK
OK
Card Proxy Proxy Card Card
HTTP SNMP HTTP SNMP SNMP
OK (**) OK (**) OK (**) OK OK
na OK na OK OK
OK na NOK (*) na na
(*): Unsupported option. For Network Management Proxy XML-Agent, the address "http:///mgeups/default.htm" giving access to the "UPS properties" pages can not be configured automatically with HP OpenView.
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(**): Not recognized as EATON UPS equipment. Must be added manually. Select your equipment in the HP OpenView console and click on "Change Symbol Type…". Select the Device class in "Symbol classes" and then UPS class in "Symbol Subclasses for Class Device". na: not applicable.
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