Transcript
HP Printing and Personal Systems Presented by: Hope Gannon – Partner Business Manager © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Agenda • • • •
What is Managed Print Services (MPS) Why MPS Customer Benefits HP’s Mobility Strategy
© Copyright 2013Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
What is MPS? HP Managed Print Services (MPS) provides the right mix of services and supplies to support your business, helping you focus on your business and do what you do best—instead of spending hours managing your imaging and printing fleet.
+ Hardware
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+ Supplies
+ Service
Solutions
Multi-year Cost Per Page contract © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Why Managed Print Services Customer Benefits • • • •
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Increased visibility Cost containment Improved productivity Enhanced workflow
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
MPS is a journey – not a destination.
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP’s proven approach to Managed Print Services Customer needs
Reduce costs
Improve IT & business effectiveness
Improve business outcomes
HP Managed Services strategy
Optimize infrastructure
Manage environment
Improve workflow
Customer benefits
Balance productivity & costs
Increase IT productivity & system availability
Streamline workflow & increase compliance
10%
15%
75%
Burdened cost of documents *
ROI *Source: ALL Associates Group, November 2011 6
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Insert What we Offer video here Instructions: - Download the video to your hard drive first from this location (video is 4 min): https://cms.hpflowcm.com/pd/Wc83Pnt5Si Note – You can not view videos in the cloud – you must download them to “see” them - While on this slide: - Click the Insert Tab (3rd from left) on the top PPTX bar - Click on Video (2nd from right) and select “Video from file” - Navigate to the location of the video previously downloaded - Video is now embedded - When in slide show mode move cursor to the bottom of the slide to see the “view bar” for the video and click the view bar indicator to play the video 7
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP MPS program features Managed Print Specialist program
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Cost-per-page agreement
Improve workflow
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Multi-vendor service and support
Optimize infrastructure
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Industry-leading service level agreements
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Account management
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Document environment reporting
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Optimization
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Solutions
Manage environment HP MPS uses a Manage First Strategy
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP MPS – Service Value Proposition Differentiated Service in a Cost Effective Manner • Customer Relationship Management • VAR Enablement Tools: • Customer data/Service history • Intelligent Dispatch • Fleet Management • Near real time technician/inventory monitoring
Interdependent
Parts & Consumables: • Optimized for install base • High availability/High fill rates: • Local warehouse/Trunk stock
Workforce: • Empowered Technicians • Visit leverage • Data Capture
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Leveraging the WSCA Contract
WSCA California Computer Contract 10
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
WSCA MPS California Participating Addendum #7-12-70-33
Participating Addendums Through the Participating Addendum, states may: • • • • •
Select Contractors Include their own State Administrative Fee (if applicable) Include required (unique) terms and conditions Identify options for political subdivisions Request state-specific reporting or other requirements
California Participating Addendum #7-12-70-33 • MPS • Specific to HP • Benefits all California state agencies and subdivision/local government 11
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Mobility Overview Customer Briefing © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Mobility : 2014
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::
Internet : 1999 _______
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Mobility Is a Tool for Business
73%
believe Mobility will impact their business as much, or more than, the Internet of the late 90s
46%
plan to make changes in their business processes, workflow and employee roles to better incorporate Mobility in their business
Source: Accenture 2013 CIO Mobility Survey (400 Global CIOs surveyed) 14
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP’s Aspiration
Harness the power of mobility to mobilize business by redefining workflows, enhancing worker productivity, and deepening customer connections
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Commercial Mobile Device Use Cases
Mobile Use Case
Description Content Consumption & Collaboration
Mobilize Workflows
PC Alternative
CIO Perspective
Email, browsing, and delivering presentations; mostly BYOD
“There’s no ROI to doing more email … maybe I’d buy tablets for the sales guys but mostly they just want to look cool” - Fortune 500 CIO
Using mobile devices to transform workflows (e.g. shipping, logistics, retail, queue busting, healthcare delivery)
“With tablets as a checkout mechanism, I can reconfigure my [retail] store every month if I want to … we might not have cash registers in a few years” - Fortune 1000 IT VP
Convergence from 2 devices to 1 device with the power of a laptop and the portability of a tablet
“With a keyboard and some processing, tablets are really just the next gen laptop” - Fortune 1000 Sr. Manager Procurement
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
*Source: 90+ Market Interviews
Mobilize Workflows
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Mobilize Workflows Economics In-seat Per Seat CAPEX1
$1,500
Fuel cost yearly2
$179
IFE maintenance3
$75
$157 M Total annual cost
Tablet as a service Monthly cost/device
$80
1-time installation service
$10M
$98 M Total annual cost
Savings
$59M 10%+ improvement to 2012 OPINC
1: Amortized over 10 years; 2 Incremental cost 2lb of weight removal = 1 liter jet fuel savings per 12 hours. 1 liter jet fuel costs ~$0.75; 3 Ground time and labor for maintenance assumed 5% of annual CAPEX Assumptions: 608 planes in fleet (not including regional jets) with average of 150 seats per plane 18
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Mobile Device Families
Mobile Use Case
Enterprise Content Consumptio n& Collaboratio n
Workflow shift to Mobility
Laptop Replaceme nt 19
SMB
Education
HP Consumer Devices (BYOD)
Windows Tablets: Extend windows mobile use cases with portfolio of devices and peripherals
Education (Windows & Android): Provide new form factors to engage students in new learning experiences
Android for Business: Cost effective and viable alternative O/S
2-in-1s: No compromise tablet and notebook experience for mobile productivity
Chromebook PC
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Android
Windows
Chrome
HP ElitePad Ecosystem Rugged Case
ElitePad Case
Productivity Jacket
Retail Jacket
Expansion Jacket
Security Jacket Healthcare Jacket
Docking Station
Executive Tablet Pen 20
Multi-Tablet Charging Module
Adapters & Smart A/C Cable
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
*All product views are illustrations and might not represent actual product.
HP Mobile Device Families
Mobile Use Case
Enterprise Content Consumptio n& Collaboratio n
Workflow shift to Mobility
Laptop Replaceme nt 21
SMB
Education
HP Consumer Devices (BYOD)
Windows Tablets: Extend windows mobile use cases with portfolio of devices and peripherals
Education (Windows & Android): Provide new form factors to engage students in new learning experiences
Android for Business: Cost effective and viable alternative O/S
2-in-1s: No compromise tablet and notebook experience for mobile productivity
Chromebook PC
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Android
Windows
Chrome
HP Pro Slate 12 HP’s signature Business-class Android On-The-Go • HP Android for Business with MDM support • Brilliant 12” display inviting for work and play • Premium industrial design • Breakthrough productivity on the go with active pen • Enhanced productivity/collaboration with business-ready Wireless Display • Stay connected everywhere and anywhere with LTE connectivity option
FCS: Oct 2014 22
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP CONFIDENTIAL Under NDA until Fall 2014
HP Pro Slate 8
HP CONFIDENTIAL Under NDA until Fall 2014
HP’s signature Business-class Android On-The-Go • HP Android for Business with MDM support • Content creation on the go with active pen, and attachable keyboard • High-performance platform in a 4:3 QXGA display aspect ratio for larger viewability • Premium industrial design and highly mobile form factor • Enhanced collaboration with business-ready Wireless Display • LTE connectivity option for on-the-go usability
FCS: Oct 2014 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Security Overview HP’s Android for Business provides enterprise grade security On-Device Features
Tamper resistant hardware – built on ARM TrustZone secure execution environment
Security Enhanced Android – a more secure version of Android and associated policies Trusted Boot – guarantees an authorized OS image is booted
Device Authentication
– guarantees identity of the device
Hardware Key Store – encrypted keys stored in ARM TrustZone vault
FIPS 140-2 certified for Dataat-Rest (DAR) and VPN – 256 bit file level and VPN encryption
Device Attestation
– guarantees integrity of device at runtime
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Dual Persona
– Enterprise App and Data containerization*
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
* Available with Android “L” release
Jackets Complete the Customer Experience
Productivity
Vertical
Jacket Use Cases
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1) 2) 3) 4) 5)
Healthcare Retail POS Rugged Security Transportation
6) Productivity 7) Soft keyboard 8) Standard case
Current ElitePad
Next Gen (Common Connector) Windows Android
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Mobile Device Families
Mobile Use Case
Enterprise Content Consumptio n& Collaboratio n
Workflow shift to Mobility
Laptop Replaceme nt 26
SMB
Education
HP Consumer Devices (BYOD)
Windows Tablets: Extend windows mobile use cases with portfolio of devices and peripherals
Education (Windows & Android): Provide new form factors to engage students in new learning experiences
Android for Business: Cost effective and viable alternative O/S
2-in-1s: No compromise tablet and notebook experience for mobile productivity
Chromebook PC
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Android
Windows
Chrome
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.