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Htwh Series - H-mac Systems, Inc

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5/14" (133mm) 15-21/64" (389mm) 18-1/4" 464mm 19-3/16" (487mm) HTWH Series Smart Series Large Wall Heater 14-3/8" (365mm) 1-21/32" (42mm) IMPORTANT INSTRUCTIONS READ CAREFULLY - This manual provides instructions for the correct installation, safe use, and care of this product. Special attention should be directed to the warnings provided below which identify certain precautions and special instructions for safe and efficient installation and use. Studying these instructions first may save you considerable time and money later and keep your installation time to a minimum. If you are not familiar with electricity or feel uncomfortable in working with electricity, refer the installation of this product to a licensed electrician or qualified person. WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS: 1. READ ALL INSTRUCTIONS before installing or using the heater. 2. ELECTRICAL SHOCK HAZARD: Disconnect all electrical power coming to heater at circuit breaker box or main disconnect switch and lock in OFF position before wiring. All wiring must be in accordance with The National Electrical Code and applicable local codes and ordinances. The heater must be properly connected to an effective building ground. 3. Verify the supply voltage coming to heater is the same as shown on the heater nameplate before energizing. Energizing at a voltage in excess of nameplate voltage will damage heater and void warranty. 4. This heater has hot and arcing or sparking parts inside. Do not install or use in areas where gasoline, paint, or flammable liquids are used or stored. 5. Do not install this heater upside down, sideways, in ceiling, or floor. Install only as shown in this manual. Refer to Mounting Clearances, page 2 for minimum clearances that must be maintained. 6. The heater assembly must be installed in the back box provided. Do not operate the heater without the grille installed. ! 8. Do not use outdoors. 9. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating or unattended. 10. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains away from heater. Do not block air intakes or exhaust in any manner. For efficient and safe operation, we recommend keeping all items at least 3 feet from front of heater. 11. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock, fire, or damage the heater. 12. Should the heater become blocked or otherwise overheat, it is provided with a manual-reset thermal safety switch and alarm light that will activate to alert that the heater has cycled off. If warning light is on, check to see if the reason for the overheating can be identified. Remove any blockage, allow heater to cool, then press Reset button. Heater should return to normal operation. Do not continue to use heater if it repeatedly cycles off. Have it inspected and repaired by a qualified repair person. 13. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. 7. This heater is not approved for use in corrosive atmospheres such as marine, green house or chemical storage areas. SAVE THESE INSTRUCTIONS SPECIFICATIONS Catalog Number HTWH4008* HTWH4004* HTWH4007* Volts 208 240 277 Phase 1 1 1 Watts 1800-4000 1800-4000 1800-4000 Amps 19.2 16.7 14.4 Min. Supply Wire Gauge 10 10 12 TO PREVENT POSSIBLE DAMAGE TO POWER WIRING, USE ONLY THE KNOCKOUTS PROVIDED IN BACK BOX. Mounting Back Box in New Construction (See Figure 1). *Note: NV suffix indicates heater with Navajo White grille, SB suffix indicates Statuary Bronze grille, example: HTWH4008NV or HTWH4008SB NOTE: If the finished wall surface is already up, follow instructions for “Installation of Back Box in Existing Construction”. INSTALLATION 1. Place the back box between two 16" (406 mm) center-tocenter wall studs at the desired mounting height but no closer than 12" (305 mm) to adjacent wall or floor. . Note: If wall studs are spaced greater than 16” on center, additional framing supports may be necessary. FOR SAFE OPERATION AND REDUCED RISK OF FIRE, INJURY OR HEATER DAMAGE, OBSERVE THE FOLLOWING: 2. Align back box such that the bottom and sides will be flush with finished wall surface (top flange of back box should protrude approximately 1/2" (12.7 mm) from finished wall surface (You must know the thickness of the finished wall when installing). 1. Do NOT use a remote thermostat with this heater. Built in thermostat cycles the heating element only. Fan delay control automatically turns fan ON and OFF, and provides a fan delay OFF feature to remove residual heat after thermostat has turned heating elements off. Wiring of heater in any manner which defeats the fan delay OFF feature can result in overheating and permanent damage to heater, and will void the warranty. 3. Secure the back box in position with wood screws or nails as shown in Figure 1. Ground screw Cable clamp Power supply cable Lead wires (Blue) 2. For wall mounting only with air discharge downward. Do NOT install in floor, ceiling, upside down (air discharge upward), or sideways. Disconnect switch bracket with switch and leads 3. Do NOT operate heater without grille installed. 4. This heater is hot when in use. Do NOT install heater behind door, behind towel rack, inside closet, where drapery could touch heater or be damaged by heat, or where airflow to heater may be obstructed. Keep electrical cords, bedding, furniture, and other items away from heater. 12” Min. (305 mm) Back Box 12” Min. (305 mm) 5. Heater must be cleaned periodically (at least annually) to assure proper performance and prevent overheating. See section on cleaning and maintenance. Nail or screw (2 each side) Figure 1: Locating Back Box in New Construction The heater is designed for recessed installation in 2” x 4” (50 mm x 101 mm) stud or larger wall sections using the back box provided. The heater may be wired with standard building wire (60°C). Refer to “Specifications” and heater nameplate for correct supply voltage and wire size. 4. Run a power supply cable into the knockout area in the upper right hand corner of the back box (see Figure 1). All wiring must be in accordance with National and Local Electrical Codes. Refer to Specifications for correct wire size. NOTE: The optimum mounting height for this heater is 18” to 24” (450 to 600 mm) from floor to bottom of back box. DO NOT install closer than 12” (305 mm) from the floor. 5. Remove disconnect switch bracket by loosening two screws on the right side. 6. Install a cable clamp in the “knockout” in the top of the back box. Mounting Clearances 7. Insert power supply cable through cable clamp, allowing at least 6" (152mm) of leads to extend inside the back box. Connect the blue lead wires of disconnect switch to the supply wire leads using wire connectors (see Figure 4, Wiring Diagram). TO PROVIDE FOR SAFE OPERATION, THE FOLLOWING CLEARANCES MUST BE MAINTAINED. Wall Mounting Only: NOTE: If power supply is provided by standard non-metallic sheathed cable (Romex) and the supply voltage is 240 or 208 volts (two power wires), the white wire color must be changed using black electrical tape to comply with the NEC. White is only allowed for a Neutral conductor. a. Minimum twelve (12) inches (305 mm) to floor; b. Minimum twelve (12) inches (305 mm) to adjacent walls; c. Minimum thirty six (36) inches (915 mm) to ceiling. 8. Connect building ground conductor to the back box using the green screw located in the inside top of the back box. 9. Secure disconnect switch bracket in place by tightening screws. TO PREVENT HAZARD OF FIRE OR ELECTRICAL SHOCK, DO NOT INSTALL WITHOUT BACK BOX. 2 Installation of Recessed Back Box in Existing Construction 7. Secure disconnect switch bracket in place by tightening screws. 1. Provide a wall opening 14-1/2" (362mm) wide by 18-1/2" (470mm) high at the desired mounting height, but no closer than 12" (305 mm) from floor. (See Figure 2.) Locate so at least one side of opening is at wall stud. 8. Insert back box in wall opening being careful not to damage the supply wiring. Secure the back box in place with wood screws or nails. Installation of Back Box with Optional Surface-Mounting Frame WHSM 2. Run a power supply cable into the knockout area in the upper right hand corner of the wall opening (see Figure 2). All wiring must be in accordance with National and Local Electrical Codes. Refer to Specifications for correct wire size. 1. Position back box to wall with knockouts in upper right hand corner and secure using screws and anchors (see Figure 3). 2. Hang the surface-mounting frame on the back box. Ensure MOUNT BACK BOX TO WALL USING REAR MOUNTING HOLES. 3-13/16" (97mm) 19" (482mm) 12” Min. (305 mm) 12” Min. (305 mm) 14 1/2” Min. (362 mm) HANG FRAME ON BACK BOX. Cable clamp Power supply cable Figure 3: Surface Mounting Installation Lead wires (Blue) Ground screw that the back edge of the surface-mounting frame is flush against the wall. Disconnect switch bracket with switch and leads Back Box Note: If heater is located in a high traffic area, where it may be subjected to vandalism or abuse, take extreme care to see that the box is firmly attached to the wall. Nail or screw (2 each side) Figure 2: Locating Back Box in Existing Construction 3 Run a power supply cable to the top right corner of the mounting frame. Arrangement of wiring to this point must be in accordance with National and Local codes. Refer to Specifications for proper wire size. 3. Remove disconnect switch bracket by loosening two screws on the right side. 4. Install a cable clamp in the “knockout” in the top of the back box. Note: If the wiring is to run through the wall, cut a hole in the wall in the area of the top right corner of the back box. Run the supply wire through this hole. Then remove the “knockout” from the back of the box and proceed to step 3. 5. Insert power supply cable through cable clamp, allowing at least 6" (152mm) of leads to extend inside the back box. Connect the blue lead wires of disconnect switch to the supply wire leads using wire connectors (see Figure 4, Wiring Diagram). 4. Remove the “knockout” on the top side of the frame. 5. Remove disconnect switch bracket by loosening the two screws on the right side. NOTE: If power supply is provided by standard non-metallic sheathed cable (Romex) and the supply voltage is 240 or 208 volts (two power wires), the white wire color must be changed using black electrical tape to comply with the NEC. White is only allowed for a Neutral conductor. 6. Feed the power supply cable through the frame allowing 6" (152mm) of lead to remain inside the back box. Secure the power supply cable to the back box (using cable clamp, connector, or other suitable strain relief). 7. Connect supply wires to blue wires of disconnect switch using wiring connectors (see Figure 4, Wiring Diagram). 6. Connect building ground conductor to the back box using the green screw located in the inside top of the back box. DISCONNECT SWITCH 15-5/32 " (385mm) L2/N MFQC RED L1 BLACK W4 RED JUMPER WIRE FOR BUILDING MANAGEMENT SYSTEM CONNECTION Transformer W5 W6 W6 VDR1 BLACK E1 FI E2 FI RED BLACK BLUE THERMISTOR E3 FI A B S1 CONTROL BOARD S2 FAN-N FQCI FAN-A MFQC YELLOW LIGHT DATA CABLE MFQC MFQC MANUAL RESET RED BLUE MOTOR LEAD Field Connections MOTOR FAN DELAY MOTOR LEAD BLUE Figure 4- Wiring Diagram 3 ELEMENT Installation of Grille and Control Wire Connector 8. Connect building ground conductor to the back box by connecting the supply ground leadwire to the green ground screw located in the inside top of the back box. 1. Position the grille in front of the heater assembly, extend the wire connector from the heater assembly to the matching connector from the back of the electronic control, behind the grille. The connector is keyed so it will fit only one way. 9. Secure disconnect switch bracket in place. Installation of Heater Assembly NOTE: Press the connector gently and firmly, but do not force, making sure the clip on the connectors engage. Carefully position the heater assembly, with fan on top, and element on bottom into the back box. 2. Once connected, position the grille over heater back box assembly aligning top of grille with the flange along top of back box. NOTE: The heater assembly must be carefully positioned to ensure the wires and wire connector are not trapped between the heater assembly and the back box. 3. Attach the grille using the 4 mounting screws provided. Once the heater assembly is positioned correctly in the back box, fasten securely using the four screws provided, one in each corner USE CARE AND DO NOT OVER TIGHTEN THE MOUNTING SCREWS FOR THIS MAY DAMAGE THE GRILLE. OPERATION Initial Setup Instructions (Performed by Installer) NOTE: After installation, the installer should perform the following procedures to ensure proper operation of the heater. 1. Turn Unit ON: When the heater is first powered up the buzzer beeps for one second and displays all icons in high luminance and ON/OFF icon in half blue luminance for 3 seconds, then the unit will go to Stand-by Mode. In this mode only the ON/OFF icon illuminates in orange color in half luminance and all other icons will be OFF. On Standby mode, when the ON/OFF button is touched, all 4 buttons will illuminate a bright blue color indicating the heater is ON and the display board is powered up. Figure 5- Installation of Heater Assembly 2. Modes of Operation: The heater has five modes of operation. Heat Mode, Ventilation Mode, Lockout Mode, Centigrade or Fahrenheit Mode, and Volume Adjustment Mode. Wiring of Heater 3. Heat Mode: When the power icon is ON, the first time you touch the Mode button the unit will go to the HEAT Mode. The screen is activated (heat icon blinking) and you can set the set point temperature (blinking) by raising or decreasing to your desired set point temperature. Touch mode button again to lock the desired temperature in place. Or, wait 30 seconds and it will lock in place automatically. If the screen is in the activated state, and there isn’t any button pressed in 30 seconds the display illumination is cut in half. Refer to wiring diagram Figure 4 POWER SUPPLY VOLTAGE MUST BE THE SAME AS HEATER VOLTAGE RATING SHOWN ON HEATER NAMEPLATE. CONNECTING TO A VOLTAGE IN EXCESS OF NAMEPLATE RATING WILL DAMAGE HEATER AND VOID WARRANTY. ALL CONNECTIONS MUST BE MADE WITH APPROPRIATELY SIZED LISTED WIRE CONNECTORS. Temperature Centigrade / Fahrenheit Setting Down Button Up Button 1. Connect the black (L1) heater pigtail from disconnect switch to the black power lead on the heater assembly. 2. Connect the red (L2) heater pigtail to the other black power lead. 3. If not already done, connect building ground condutor to green ground screw in heater back box. Building Management systems (BMS) The red jumper wire connected between terminals A and B on the control terminal board (Figure 4, Wiring Diagram) can be used for connection to a Building Management System (BMS). Replace the red jumper with a dry contact (no voltage) switch: Power Button When switch is open, BMS controls heater. Heater will not work, BMS light on the heater touchscreen blinks. Automatic mode indicator When switch is closed, heater operates at same setting as when switch opened. Heat control indicator Figure 6 - Control panel 4 Mode Button Building Management System mode indicator Fan Speed indicator 10.BMS (Building Management System): This feature is for optional use by building management systems. A red jumper wire connecting terminal A and B on the electronic power board can be removed and replaced by a Building Management System Switch. DO NOT REMOVE THE RED JUMPER UNLESS CONTROL BY A BUILDING MANAGEMENT SYSTEM IS BEING USED. A remote “dry contact” switch connected to terminals A-B on the control power board enables or disables control of the heater. Only a “dry contact” is required since it will not carry any load. This contact if “open” puts the heater in a standby “BMS” mode and it cannot be operated at the heater. When the heater is in the standby “BMS” mode, the element and fan is not operable and only displays the ambient temperature. BMS ICON (RED) will blink, (1) one second ON, (2) two seconds OFF. All other icons are turned off, and all buttons are disabled. When the remote dry contact is “closed” the heater returns to normal operation and all touch button functions are available at the heater. With nobody to control the heater functions at the heater location, the next ON cycle for the heater (when the BMS dry contact is closed) the heater automatically defaults back to the last setting prior to the time when the Red jumper was removed from the terminal block or when the dry contact was last opened. The desired set point temperature of the unit on BMS control should be adjusted and leave the unit powered up and not on Standby Mode before giving “automatic” heating control to the Building Management System. Red Warning Light Manual Reset Safety Limit Figure 7- Reset Button Location 4. Ventilation Mode: (HEATER MUST BE IN THE STAND-BY MODE FOR THIS FEATURE). In this mode the elements will not be energized and only the single speed fan will run. When screen is in activated state, it should display: current temperature and its symbol, Ventilation mode icon, or lock icon. If no button is pressed in 30 seconds, it should illuminate a half blue color. 11.Restore Factory Settings (HEATER MUST BE IN THE STAND-BY MODE, ON/OFF icon is amber color) 5. Lockout Mode: Press and hold ON/OFF and down buttons simultaneously for 1.5 seconds, the lockout symbol will illuminate. Press both buttons again to toggle lockout symbol on or off. The factory settings are: Heat mode, set point is 70ºF (21ºC), Beeper volume is low. Tip: In the lockout mode, only ON/OFF button is available. After the power is turned on again or service is restored after a power failure, the previous setting on lockout mode is active. In the STAND BY MODE, press the MODE and DOWN buttons simultaneously for 1.5 seconds, the beeper sounds a beep and factory settings are restored. 6. Fahrenheit or Centigrade Mode: Press and hold MODE and DOWN buttons simultaneously for 1.5 seconds, the °C or °F symbol will illuminate. Press both buttons again to toggle between °C to °F. Operational Notice This heater is equipped with a manual-reset safety limit control that will automatically turn off the heater if it overheats to prevent a fire. A red warning light will illuminate (visible through the grille) to alert that this control has activated. See Figure 7 for the location of these devices. 7. Volume Adjustment: Press the UP and DOWN buttons simultaneously for 1.5 seconds and then press UP or DOWN to set volume of Beeper: Hi(2), Low (1), and OFF(0), screen displays different number for different volume of sound of the beeper. Press Mode to lock in your choice. THE ACTIVATION OF THE SAFETY LIMIT CONTROL AND RED WARNING LIGHT OCCURS WHEN THE HEATER OVERHEATS. CHECK HEATER TO MAKE SURE IT IS NOT BLOCKED – IF SO, REMOVE THE BLOCKAGE. IF THERE IS NO BLOCKAGE, IT IS RECOMMENDED THAT THE HEATER BE INSPECTED BY A REPUTABLE ELECTRICIAN OR REPAIR SERVICE TO ENSURE THE HEATER IS NOT DAMAGED. DO NOT CONTINUE TO USE HEATER IF IT REPEATEDLY CYCLES OFF ON THIS SAFETY LIMIT. 8. Failure Codes for Temperature Control Operation Display shows failure code: E1: Thermistor OPEN E2: Thermistor SHORT. If the heater is in working heat mode or vacation mode, and if there is a temperature sensor failure then the heater will stop working. It will provide 10 alert sounds and the failure code will blink continuously in bright blue light. The ON / OFF icon will be displayed in blue light. All other icons will be turned OFF and will not be displayed. Immediately turn heater OFF at the service panel. Investigate whether the thermistor cable is plugged in or not on the power board. If it is plugged in, check if it has opened or shorted. An open or shorted thermistor should be replaced. Call the factory for assistance or call a licensed electrician to inspect the heater. TO RESET SAFETY LIMIT (SEE FIGURE 7) The manual reset button is located behind the front grille above the element on the left side. Once the heater has cooled, push the reset button through the grille. The heater should return to normal operation. 9. Safety Alert Status for Thermal Limit Operation: If Alarm red light comes ON, (visible by looking through grille) this means the Safety Limit has functioned. Turn the heater OFF at the service panel. Investigate whether or not the heater’s inlet or outlet air openings are clear. Call the factory for assistance or call a licensed electrician to inspect the heater. 5 MAINTENANCE Your heater is designed for years of trouble-free operation and requires no special maintenance other than occasional cleaning. The motor is permanently lubricated. Cleaning At least once each year (or more often in dirty environments), the heater should be cleaned to remove dust and other foreign material which has collected during the heating season, as follows: THE OUTSIDE SURFACES MAY BE CLEANED WITH MILD DETERGENT AND A DAMP CLOTH BY THE USER. ALL OTHER SERVICING SHOULD BE PERFORMED BY AN ELECTRICIAN OR QUALIFIED PERSON 1. Turn power off at main switch. NOTE: With grille removed, the ON/OFF switch located in upper right corner of heater may be used to turn off power to heater during cleaning and servicing. 2. Remove front grille by removing the four screws in each corner. 3. Use vacuum cleaner with brush attachment to remove dust and dirt that has accumulated in heater (especially around element and blower blade). Do not use water or any cleaners to clean heater components. 4. Replace grille. 5. Wipe grille clean with a damp cloth. DO NOT use waxes or any cleaners that leave a residue since these may discolor during heater operation. 6. Turn the main line switch on at the switch panel to restore power to heater. The heater is now ready for another season of operation. 6 REPAIR PARTS 5 6 15 8 4 1 7 11 12 14 2 13 10 9 Repair Parts List Description Part Number HTWH4008 208V 4000W HTWH4004 240V 4000W HTWH4007 277V 4000W Quantity 1 Northern White Grille 2501-11017-000 2501-11017-000 2501-11017-000 1 1 Navajo White Grille 2501-11017-001 2501-11017-001 2501-11017-001 1 1 Stat Bronze Grille 2501-11017-002 2501-11017-002 2501-11017-002 1 2 Back Box assembly 1203-2015-000 1203-2015-000 1203-2015-000 1 3 Parts Bag (not shown) 1205-2027-002 1205-2027-002 1205-2027-002 1 4 Data Cable 1426-11006-000 1426-11006-000 1426-11006-000 1 5 Control Board (power board) 1414-11021-000 1414-11021-000 1414-11021-001 1 6 Thermistor 5262-11006-000 5262-11006-000 5262-11006-000 1 7 Touch Pad / Bezel Assembly 1016-11071-000 1016-11071-000 1016-11071-000 1 8 Bezel 1219-11006-000 1219-11006-000 1219-11006-000 1 9 Element Assembly 1802-11005-000 1802-11005-001 1802-11005-002 1 10 Safety Limit - Manual 4520-2027-000 4520-2027-000 4520-2027-000 1 11 Fan Motor 3900-2002-522 3900-2002-522 3900-2002-523 1 12 Blade 490030103 490030103 490030103 1 13 Fan Delay 410074000 410074000 410074000 1 14 Indicator Light 3510-2017-005 3510-2017-005 3510-2017-005 1 15 Disconnect Assembly 5216-2008-000 5216-2008-000 5216-2008-000 1 Ref No. 7 LIMITED WARRANTY All products manufactured by Marley Engineered Products are warranted against defects in workmanship and materials for one year from date of installation, except heating elements which are warranted against defects in workmanship and materials for five years from date of installation. This warranty does not apply to damage from accident, misuse, or alteration; nor where the connected voltage is more than 5% above the nameplate voltage; nor to equipment improperly installed or wired or maintained in violation of the product’s installation instructions. All claims for warranty work must be accompanied by proof of the date of installation. The customer shall be responsible for all costs incurred in the removal or reinstallation of products, including labor costs, and shipping costs incurred to return products to Marley Engineered Products Service Center. Within the limitations of this warranty, inoperative units should be returned to the nearest Marley authorized service center or the Marley Engineered Products Service Center, and we will repair or replace, at our option, at no charge to you with return freight paid by Marley. It is agreed that such repair or replacement is the exclusive remedy available from Marley Engineered Products. THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE AFORESAID EXPRESSED WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS AGREEMENT. MARLEY ENGINEERED PRODUCTS SHALL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES ARISING WITH RESPECT TO THE PRODUCT, WHETHER BASED UPON NEGLIGENCE, TORT, STRICT LIABILITY, OR CONTRACT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For the address of your nearest authorized service center, contact Marley Engineered Products in Bennettsville, SC, at 1-800-642-4328. Merchandise returned to the factory must be accompanied by a return authorization and service identification tag, both available from Marley Engineered Products. When requesting return authorization, include all catalog numbers shown on the products. HOW TO OBTAIN WARRANTY SERVICE AND WARRANTY PARTS PLUS GENERAL INFORMATION 1. Warranty Service or Parts 2. Purchase Replacement Parts 3. General Product Information 1-800-642-4328 1-800-654-3545 www.marleymep.com 470 Beauty Spot Rd. East Bennettsville, SC 29512 USA Note: When obtaining service always have the following: 1. Model number of the product 2. Date of manufacture 3. Part number or description Part No. 5200-11065-001 ECR 39154 06/11