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IGEL Technology Universal Desktops Universal Desktop Converter Universal Management Suite IGEL one Introduction to IGEL IGEL Technology GmbH was founded in 1989 and we have specialized in terminals and thin clients since 1997. We have grown to be one of the world’s leaders in our field and the number one supplier of thin clients in our native Germany. We have over ten thousand customers that include world leading organizations such as HSBC, Akzo Nobel, United Rentals, Scania and Daimler. We are a private, financially independent, fast growing company that believes in organic growth, high quality, environmental sustainability and delivering world class technology to our customers. Our offices in Bremen, Augsburg and Reading are ISO 9001 and ISO 14001 certified. We have global presence with distribution in over 20 countries and offices in Germany, Great Britain, the United States, Hong Kong and Singapore. IGEL is a leading member of Germany’s ITC BITKOM, one of the world’s largest IT industry associations with over 1200 members. The IGEL Universal Desktop Our Universal Desktop strategy is unique and enables organizations to deliver all their serverbased applications, anywhere, with the best user experience, security, ease of management, and lowest total cost of ownership (TCO). The software, or firmware, embedded in every IGEL Universal Desktop is highly multi-functional and contains the industry’s largest collection of server-based protocols for connecting you to your centralized applications. We offer; Linux, Windows Embedded Standard 2009 and Windows Embedded CE. You only pay for what you need, with our Feature Packs; Entry, Standard and Advanced*. In addition, we make a broad range of hardware platforms to deliver the Universal firmware, with some models offering a modular design that includes features such as wireless, additional legacy ports and an optional internal Smartcard reader. Each Universal Desktop comes with IGEL’s Universal Management Suite; an extremely powerful yet easy to use software application that allows you to remotely deploy and manage your thin client estate. This keeps total cost of ownership to a minimum, accelerates return on investment (ROI), optimizes security and ensures maximum desktop productivity and uptime. 2 * Linux and Windows Embedded Standard 2009 only. The IGEL Universal Desktop Advantages • Long-term thin client strategy. • You do not pay for unnecessary hardware or software. For example, you do not need to buy the most expensive hardware platform to deliver the Advanced Feature Pack. • Save money by consolidating more hardware, such as a PC and a telephone, into one affordable and easy to manage device. • Device life is extended since you can upgrade hardware connectivity mid-life and the flash memory for the Universal firmware has more than enough room for future software expansion. • The user experience is outstanding since you are not forced to deliver all applications, including multi-media, VoIP or video, via just one protocol. • New technology or security updates are delivered to every model very quickly. • Supporting an estate of IGEL Universal Desktops is easy due to firmware commonality, a single flash size per operating system and the IGEL Universal Management Suite (UMS), with its consistent user interface regardless of what is being managed. The IGEL Universal Desktop gives you far greater long-term cost savings compared with traditional thin clients and more flexibility to handle whatever the future holds. IGEL Product and Technical Support All customers with IGEL thin clients have free access to technical support from centers in Europe, the United States and Asia. In addition, you receive free updates to the IGEL Universal Management Suite as long as your devices support the latest UMS client. We maintain our firmware images for up to 3 years after a model reaches end of life, giving an exceptionally long service life. IGEL Universal Desktops offer extremely low running costs and are always kept up to date with the latest technology for delivering your server-based applications. Reliability Built to Order IGEL Technology holds no stock in its channel. Instead, when you order IGEL thin clients, we assemble and flash the units at our warehouse facilities in Europe, North America and Asia. This means your devices undergo final flashing and testing the day they are sent to you, ensuring you get the latest firmware and best “out of the box” experience. 3 An Introduction to Thin Clients Thin clients are the modern form of Personal Computers and Terminals. They provide access to applications running elsewhere on a network and have a keyboard, mouse and user experience just like a PC. Thin clients can be used for a wide variety of tasks including word processing, email, data processing, voice and multi-media. They are available as desktop, mobile and all-in-one LCD integrated devices. Unlike a PC, thin clients do not run applications and store no data; they simply collect key strokes, mouse clicks or audio/video input from the user and display the application interface. Thin clients have major advantages over PCs and Terminals • Since applications are deployed centrally on a server, the whole IT infrastructure becomes far easier and less time consuming to manage. • There is far less to manage or misconfigure on a thin client and their remote management software dramatically reduces IT support desktop visits. • The total cost of desktop ownership is dramatically lower and IT budgets can typically be reduced by 25% or more since less “fire fighting” is needed. • Data is far more secure since it is centralized and backed-up, thus offering compliance with many data protection regulations. • No moving parts and no local hard disk make thin clients resistant to viruses and very reliable. The average lifetime of a thin client can be up to eight years with dramatic return of invest (ROI). • Organizational and IT change becomes much easier due to the speed and ease of rollout and deployment. • Thin clients use much less energy than PCs and can cut CO2 emissions by up to 52%, even if the additional server capacity and data center cooling is considered (Fraunhofer research paper). In some cases, energy savings can become an important ROI driver. Traditionally, thin clients have been used to connect to server-based Windows® applications running on Citrix® or Microsoft® using an architecture called terminal services. The server acted as an enormous “PC mainframe” that could share applications with many users concurrently. 4 Modern requirements of thin clients Today, there are far more ways to deliver applications than terminal services. A modern thin client should be able to deliver any server-based application, from old to new, and could include applications based on: • Windows Terminal-Services • Virtual PCs (VDI) • Voice over IP • Mainframe • Web • Multi-media • Blade PCs • Java This ability to access any network application, regardless of how it is delivered, is at the core of our design philosophy and is why we call our range of thin clients the IGEL Universal Desktop series. IGEL Universal Management SERVER Applications are stored and run on a server or central server farm Only screen contents, mouse and keyboard commands are transmitted through any type of network Individual applications Universal Desktops Server-based Applications • Windows • Citrix • Linux • etc. 010100 100010 001010 010101 Virtual Desktops • VMware • Citrix Xen • Microsoft • etc. 010100 100010 001010 010101 Web-based Applications • Internet • Java • etc. Direct Access to: • VoIP • SAP • Multi-media • etc. 010100 100010 001010 010101 010100 100010 001010 010101 Thin clients and session settings Control Universal Desktop Settings IGEL Universal Management Suite CONSOLE IGEL Universal Desktops in Use IGEL Universal Desktops can be used in almost any environment to access a vast range of serverbased applications. 5 Access all Server-based Applications The last decade has seen an explosion in the number of protocols and applications that allow a remote device to access a centralized application or data. Web 2.0, VoIP, VDI, multi-media and many more. To successfully utilize this trend, it is important to use the right protocol. The choice of delivering these applications centrally or natively. It gives the best user experience, the most flexibility and the least middleware costs. This concept is central to the IGEL Universal Desktop. Our devices come with one of the largest ranges of features in the industry so that you can access any application you need. Server-based Windows access All IGEL devices provide access to server-based Windows applications using Citrix ICA or Microsoft RDP protocols. Virtualization All IGEL Universal Desktops with the Standard Feature Pack (or above) include multiple VDI connection brokers that can access virtual server-based desktops running on many different hypervisors including VMware, Citrix and Microsoft. Multi-media access IGEL Universal Desktops with the Advanced Feature Pack come with multi-media clients such as Flash Player or Microsoft Media Player. This includes the use of USB and Multimedia Redirection (MMR) as well as multi-media acceleration technologies like HDX. Web access All Standard level Feature Packs come with a native web browser. This allows access to any web site or web-based application, removing the need to host the browser centrally on a server. This saves money and removes a typical performance bottleneck in serverbased Windows infrastructures. Web services All Universal Desktops with Windows Embedded Standard, support .NET web services, making them very suitable for accessing modern web-based applications. Text terminal emulation Text terminal emulation allows you to use your IGEL device to access legacy green screen applications using a wide variety of formats such as DEC VT100 or IBM 3270. All Universal Desktops with the Standard Feature Pack come with an Ericom PowerTerm terminal emulation client. Java All Linux or Windows Embedded Standard based Universal Desktops come with a Java SE Runtime Environment, allowing the terminal to run Java applications locally. This makes the terminal extremely powerful and removes a potential performance bottleneck from your server infrastructure. 6 Telecommunications The Linux Advanced Feature Pack includes a powerful VoIP client that can work with modern telephone switches. This allows you to consolidate your phone and PC into one device saving money, deskspace and hassle. ERP access The Advanced Feature Pack supports a native SAP GUI. This provides strong SAP functionality and removes the need to set-up server middleware and infrastructure to drive an SAP GUI. Document reader The Standard and Advanced Feature Packs on Linux and Windows Embedded Standard includes a PDF viewer making them suitable for accessing corporate documents on an intranet without having to host any server-based applications. Printing The Standard and Advanced Feature Packs offer ThinPrint support, allowing bandwidth friendly remote printing from your server-based Windows applications. IGEL Linux-based devices also have a built-in print server so they can be used to provide inexpensive and manageable remote printing without the expense of buying a network printer (great for light print loads). X Windows All Linux-based IGEL Universal Desktops can access graphical Unix applications that support the X Windows protocol. Automated data input IGEL devices support many different ways of entering data. This includes touch-screen support and voice dictation solutions from industry leaders. If you have special requirements for data input please consult your Authorized IGEL Partner or local sales office. The Best Peripheral Support, Security and Connectivity Options Excellent peripheral connectivity IGEL Universal Desktops can connect to almost any USB peripheral, such as a printer, scanner or smart phone – even in virtual desktop environments running VMware View or Citrix HDX. When other applications, such as serverbased Windows Terminal Services, are in use, the IGEL thin clients support the embedded Fabulatech* USB redirection client included in the Advanced Firmware Package, allowing external hardware to be connected correctly with your virtual desktop or server-based Windows PC. *The server-side software must be purchased separately from Fabulatech. Protect your network and data with bullet proof security IGEL Universal Desktops go way beyond the inherent security advantages of thin clients. All our devices support smartcard readers and some models can have these as an internal option. This allows two factor authentication during log-in and also productivity enhancements such as smooth roaming between shared desktops and sub-ten second log-in times with Citrix Hot Desktop (included in the Windows Embedded Standard 2009 Advanced Feature Pack). We also work with other security devices such as USB tokens. To protect data, all IGEL Universal Desktops can have their USB ports disabled or made read-only using our Universal Management Suite. Accessories and connectivity options for IGEL thin clients Connectivity (I/O Ports) USB 2.0 IGEL one UD2 UD3 UD5 UD7 2 4 5 6 6 1 1 2 3+ 1x DVI-D 1 2 DVI-I (VGA Adaptor) Serial PS/2 1 1 1 1 1 Ethernet (RJ45) 1 1 1 1 1 Audio (Line-out, Mic-in) 1 1 1 1 1 IGEL one UD2 UD3 UD5 UD7 USB to Serial Adaptor 9 9 9 9 9 USB to Parallel Adaptor 9 9 9 9 9 9 9 Connectivity foot - Parallel 9 9 Connectivity foot - Parallel with WiFi 9 9 Options 9 Dualview Y-Cable (VGA & DVI) 9 Internal Smartcard Reader (PC/SC) 9 Connectivity foot - Serial 9 Connectivity foot - Serial with WiFi 9 VESA Bracket (monitor mounting) 9 9 9 7 Operating Systems The IGEL Universal Desktop series are available with three different operating systems. Windows Embedded CE 6.0 This hardware efficient and affordable operating system offers a Microsoft interface and native Microsoft RDP client. Due to the fact that no local applications or drivers can be added by the user, the system is highly secure and stable. The footprint of the Windows CE operating system is the smallest of any Windows embedded operating system. It supports the Entry and Standard Feature Packs. Windows Embedded Standard 2009 This is an excellent choice for organizations wanting a Microsoft interface, native RDP, an Internet Explorer web browser, Windows XP peripheral support and the ability to embed custom Win32 applications in the flash memory. It supports all Feature Packs. IGEL Linux The most cost effective operating system with the best performance, IGEL Linux comes with a broad set of features giving the user the possibility to access server-based applications with the best protocol. IGEL’s embedded Linux is based on the 2.6 kernel and offers maximum stability and security. Having strong in-house development, IGEL customers can be sure to always get the newest updates and features integrated in a rocksolid firmware. It supports all Feature Packs including features such as VoIP and native SAP. Feature Packs Only pay for what you need. We have grouped our software features into three “Packs”. Simply select the Pack that meets your needs. Entry Pack The Entry level Feature Pack is designed for customers wanting to access just serverbased Windows applications using the Citrix® ICA or Microsoft® RDP protocols. The IGEL Linux and Microsoft Windows Embedded Standard 2009 versions also have a Java SE Runtime Environment. Standard Pack This Pack has all the features of the Entry Pack plus many more local features such as virtualization support, local web browser, PDF Reader and terminal emulation. It also supports remote access using a variety of VPN protocols. Advanced Pack The Advanced Pack includes all the features of the Standard Pack plus an extremely powerful collection of extra features that connect you to almost any application, media or peripheral. In addition to the Standard Pack it supports; Media Player including CODEC pack, Flash, VoIP (Linux only), a native SAP GUI (Embedded Standard) and NoMachine NX and more. For customers wanting to deploy the toughest server-based computing applications such as Flash® multi-media, video conferencing or peripheral control, that often do not work well using standard Windows protocols, the Advanced Pack on Microsoft Windows Embedded Standard 2009 supports reverse publishing for local applications. For advanced peripheral support, the Advanced Pack also supports a Fabulatech USB re-direction client so USB devices can connect seamlessly to the serverbased Windows desktop. 8 Universal Desktop Converter Profile The Universal Desktop Converter allows you to migrate your existing PC or old thin client hardware into a fully manageable IGEL Universal Desktop thin client like device. It is capable of delivering Citrix, VMware and Terminal Server desktop applications, utilizing the full software functionality of our Entry, Standard or Advanced Feature Packs. With our free, thin client deployment and management software, you can quickly and securely manage and administer your converted desktop infrastructure. The IGEL Universal Desktop Converter is an ideal introduction to thin client technologies and minimizes the initial procurement costs of new client hardware. Features Benefits z Cost-effective, no additional hardware investment. z Extended life of old/depreciated desktop hardware. z Access to a wide range of centralized IT infrastructures. z Future proof desktop access solution. z IGEL Universal Management Suite included with delivery. z Efficient, secure and site-independent remote administration of migrated devices, standardized management of migrated platforms and existing IGEL thin clients. Specifications System requirements RAM 512 MB Flash- / HDD-Memory (IDE or SATA) 512 MB BIOS requirements USB boot support, Alternative: CD-Boot support IGEL hardware migration Supported platforms1 IGEL Smart 2110 LX, IGEL Compact 3210 LX, IGEL Winestra 4210 LX, IGEL Premium 5210 LX, IGEL Premium 5310 LX Features Full driver support, ACPI support Neoware hardware migration Supported platforms Neoware c50 (DE-*2-GD), Neoware e90 (DC-*2-GD), Neoware e140 (DD-*2-GD) Features Full driver support, ACPI support Third party thin client migration Supported platforms DELL Optiplex FX160, HP t5735 Features Full driver support, ACPI support Legacy PC migration Supported platforms Standard x86-compatible PC hardware Features Driver support: Storage Controller (IDE / SATA), Network Controller, Graphics card (VESA mode only), No support for Multimedia Redirection with VMware View, Sound card (limited support), No power management Available components UDC token (USB) Installation medium, license not included UDC-120 LX Entry firmware license (per client), token not included UDC-420 LX Standard firmware license (per client), token not included UDC-720 LX Advanced firmware license (per client), token not included 1 512MB SO-DIMM Module + 1GB Flash-Module, Available on project request. IGEL hardware upgrade 9 IGEL one Profile The entry device, designed for SMB and small and home office environments without the need for central management. The IGEL one offers support for one of five single protocols, which is chosen during the initial boot. This makes the IGEL one the perfect client device for straightforward server-based and VDI computing environments. Features Benefits z Affordable. z A low price and high energy efficiency guarantee low TCOs and a fast ROI. z Simple deployment. z Plug in and go. No central management. z Flexibility. z Choice of 5 server-based computing environments. z Slim design. z The perfect companion for any workplace due to the small form factor and the latest design. z VESA mountable. z Mountable on the back of a monitor with the optional available VESA bracket. Ideal for space constrained environments. 10 IGEL one – Specifications System Connectivity options Operating system IGEL Linux Supported protocol (one protocol of this choice) Microsoft RDP Citrix ICA Ericom PowerTerm WebConnect NoMachine NX Cendio ThinLinc USB 2.0 Print Services LPD/IPP RJ45 Ethernet Management local setup, VNC PS/2 Keyboard Form Factor Standard Processor VIA Eden 400 MHz VGA Monitor Chipset VIA CN700 Power Memory RAM 512 MB Flash Memory 1 GB Front: line-out and mic-in. Graphics Chipset VIA Unichrome Pro Video Memory 16-64 MB shared memory Ports 1x VGA Supported Resolutions 1920 x 1440 Color Network Ethernet 10/100 Base-T Audio Chipset AC97 compatible Ports 1x line-out, 1x mic-in Speakers 1x internal Peripheral Interfaces PS/2 1x keyboard Serial Optional, via USB-to-Serial adapter Parallel Optional, via USB-to-Parallel adapter USB 2.0 2x back Black Dimensions Device (DxWxH) 142 x 55 x 174 mm Packaging (DxWxH) 209 x 83 x 232 mm Weight 0,4 kg Environment Cooling Fanless convection Operation Noise 0 db Operating Temperature Vertical: 0 to 40 °C Horizontal: 0 to 35 °C (optional) Operating Humidity 10% – 80%, non-condensing Power Input Auto sensing 100~240 VAC / 50~60 Hz Power Supply External Power Consumption: Idle / Sleep Mode 9W/2W Options VESA mount For mounting on the back of a monitor. Rubber feet For horizontal placement of the device. USB-to-Serial adapter For connecting peripherals that require a serial port. USB-to-Parallel adapter For connecting printers that require a parallel port. Order a Free IGEL Thin Client Evaluation Unit Today! www.igel.com/en/evaluation 11 UD2 Series Profile A small, affordable, energy efficient hardware platform that can be VESA mounted on the back of a monitor. The DVI-I port supports dual monitors with an optional Y-Cable and it can connect to common peripherals with its four USB ports. Features Benefits z Slim design. z The perfect companion for any workplace due to the small form factor and the latest design. z VESA mountable. z Mountable on the back of a monitor with the optional available VESA bracket. Ideal for space constrained environments. z Dualview support. z The DVI-I port offers the possibility to connect one digital and one analog monitor via the optional Y-Cable. z Excellent price performance. z Can run any firmware package at a competetive price. 12 UD2 – Specifications Connectivity options System Available Operating Systems IGEL Linux (LX) Microsoft® Windows® Embedded Standard 2009 (ES) Microsoft® Windows® Embedded CE 6.0 (CE) Management IGEL Universal Management Suite included Form Factor Standard Processor VIA Eden 400 MHz Chipset VIA CN700 USB 2.0 RJ45 Ethernet PS/2 Keyboard Memory RAM Flash Memory DVI-I Monitor IGEL Linux: 512 MB Windows CE: 512 MB Windows Embedded Standard: 1 GB IGEL Linux: 1 GB Windows CE: 512 MB Windows Embedded Standard: 2 GB Power Front: line-out and mic-in. Graphics Chipset VIA Unichrome Pro Video Memory 16-64 MB shared memory Ports 1x DVI-I (DVI-to-VGA adapter included) Supported Resolutions 1920 x 1200 (LX & ES) , 1280 x 1024 (CE) Product color options Network Ethernet 10/100 Base-T Audio Chipset AC97 compatible Ports Front: 1x line-out, 1x mic-in Speakers 1x internal Peripheral interfaces PS/2 1x keyboard Serial Optional, via USB-to-Serial adapter Parallel Optional, via USB-to-Parallel adapter USB 2.0 4x back White Dark Blue Black Dimensions Device (DxWxH) 203 x 65 x 208 mm Packaging (DxWxH) 268 x 112 x 264 mm Weight 1.2 kg Environment Cooling Fanless convection Operation noise 0 db Operating Temperature Vertical: 0 to 40 °C Horizontal: 0 to 35 °C (optional) Operating Humidity 10% – 80%, non-condensing Power Input Auto sensing 100~240 VAC / 50~60 Hz Power Supply External Power Consumption: Idle / Sleep Mode 13W / 2W Options VESA mount For mounting on the back of a monitor. Rubber feet For horizontal placement of the device. DualView Y-Cable For DVI-I to DVI-D + VGA. Connect two monitors. USB-to-Serial adapter For connecting peripherals that require a serial port. USB-to-Parallel adapter For connecting printers that require a parallel port. Order a Free IGEL Thin Client Evaluation Unit Today! www.igel.com/en/evaluation 13 UD3 Series Profile An affordable, compact, versatile mid-range hardware platform that supports all feature packages (Entry, Standard and Advanced). The UD3 series is available with an integrated smartcard reader and a connectivity foot that offers wireless network connectivity and/or an additional serial port for legacy peripherals. Features Benefits z Affordable. z A low price and high energy efficiency guarantee low TCOs and a fast ROI. z VESA mountable. z Mountable on the back of a monitor with the optional VESA bracket. Ideal for space constraint environments. z Dualview support. z The DVI-I port offers the possibility to connect one digital and one analog monitor via the optional available Y-Cable. z Integrated smartcard reader (optional). z Excellent for highly secure two factor authentication, shared desktops or roaming users wanting sub-10 second application start using Citrix Hot Desktop. z Connectivity foot (optional). z The unit can be enhanced with wireless network connectivity and/ or an additional serial port for legacy peripherals. 14 UD3 – Specifications Connectivity options System Available Operating Systems IGEL Linux Microsoft® Windows® Embedded Standard 2009 Microsoft® Windows® Embedded CE 6.0 Management IGEL Universal Management Suite included Form Factor Standard Processor VIA Eden 800 MHz Chipset VIA CN700 PS/2 Keyboard RJ45 Ethernet USB 2.0 DVI-I Monitor Memory RAM Flash Memory Serial port IGEL Linux: 512 MB Windows CE: 512 MB Windows Embedded Standard: 1 GB Power IGEL Linux: 1 GB Windows CE: 512 MB Windows Embedded Standard: 2 GB Front: 1x USB 2.0, line-out and mic-in. Chipset VIA Unichrome Pro Connectivity Foot Video Memory 16-64 MB shared memory Ports 1x DVI-I (DVI-to-VGA adapter included) Supported Resolutions 1920 x 1200 (LX & ES) / 1280 x 1024 (CE) Graphics Network Ethernet 10/100 Base-T WiFi Optional, via Connectivity Foot Audio Chipset AC97 compatible Ports Front: 1x line-out, 1x mic-in Speakers 1x internal Peripheral interfaces PS/2 1x keyboard Serial 1x USB 2.0 1x front, 4x back Optional connectivity for wireless networking and Serial I/O. Product color options Dimensions Device (DxWxH) 231 x 82 x 227 mm Packaging (DxWxH) 323 x 112 x 276 mm Weight 1.44 kg Environment Cooling Fanless convection Operation Noise 0 db Operating Temperature Vertical: 0 to 40 °C Horizontal: 0 to 35 °C (optional) Operating Humidity 10% – 80%, non-condensing White Dark Blue Black Power Input Auto sensing 100~240 VAC / 50~60 Hz Power Supply External Power Consumption: Idle / Sleep Mode 12W / 2W Options VESA Mount For mounting on the back of a monitor Rubber Feet For horizontal placement of the device Connectivity Foot Option 1: 1x serial Option 2: 1x serial plus 802.11b/g WLAN Built-in smartcard reader For secure smartcard-based authentication DualView Y-Cable For DVI-I to DVI-D + VGA. Connect two monitors USB-to-Serial Adapter For connecting peripherals that require a serial port USB-to-Parallel Adapter For connecting printers that require a parallel port Order a Free IGEL Thin Client Evaluation Unit Today! www.igel.com/en/evaluation 15 UD5 Series Profile A powerful and expandable hardware platform. It’s high speed processor and graphics can support demanding applications or many applications running simultaneously. It supports the broadest set of connectivity to peripherals. Optionally you can add an integrated smartcard reader and a connectivity foot for WiFi and/or a parallel port. Features Benefits z Maximum performance. z Strong processor and graphics capability for applications like multi-media and video conferencing. z Free PCI slot. z Customize the UD5 to your needs with the addition of internal peripherals such as fibre optic network cards, 3G cards or firewire controllers. z Dualview support. z Two DVI ports allow the use of an extended desktop over two digital monitors. z Integrated smartcard reader (optional). z Excellent for highly secure two factor authentication, shared desktops or roaming users wanting sub-10 second application start using Citrix Hot Desktop. z Connectivity Foot (optional). z Expand your device with WiFi and/or a parallel port. 16 UD5 – Specifications Connectivity options System Available Operating Systems IGEL Linux (LX) Microsoft® Windows® Embedded Standard 2009 (ES) Management IGEL Universal Management Suite included Form Factor Standard Processor VIA C7 1.5 GHz (LP) Chipset VIA CN896 PCI-slot 1x (low profile) Memory USB 2.0 RJ45 Ethernet PCI Slot PS/2 Keyboard mic in DVI-D Monitor line-out RAM IGEL Linux: 512 MB Windows Embedded Standard: 1 GB Flash Memory IGEL Linux: 1 GB Windows Embedded Standard: 2 GB Graphics DVI-I Monitor Serial Ports Power Front: 2x USB 2.0. Chipset VIA Chrome9 Video Memory 64-128 MB shared memory Ports 1x DVI-I, 1x DVI-D (DVI-to-VGA adapter included) Supported Resolutions 1920 x 1200 Connectivity Foot Network Ethernet 10/100/1000 Base-T WiFi Optional, via Connectivity Foot Audio Chipset AC97 compatible Ports 1x line-out, 1x mic-in Speakers 1x internal Optional connectivity for wireless networking and parallel I/O. Peripheral interfaces PS/2 1x keyboard Serial 2x Parallel Optional, via Connectivity Foot or USB-to-Parallel adapter USB 2.0 2x front, 4x back Product color options Dimensions Device (DxWxH) 245 x 104 x 272 mm Packaging (DxWxH) 366 x 126 x 296 mm Weight 2.14 kg Environment Cooling Fanless convection Operation Noise 0 db Operating Temperature Vertical: 0 to 40 °C Horizontal: 0 to 35 °C Operating Humidity 10% – 80%, non-condensing White Dark Blue Black Power Input Auto sensing 100~240 VAC / 50~60 Hz Power Supply External Power Consumption: Idle / Sleep Mode 18W / 4W Options Rubber Feet For horizontal placement of the device. Connectivity Foot Option 1: 1x parallel. Option 2: 1x parallel plus 802.11b/g WLAN. Built-in smartcard reader For secure smartcard-based authentication. USB-to-Serial Adapter For connecting peripherals that require a serial port. USB-to-Parallel Adapter For connecting printers that require a parallel port. Order a Free IGEL Thin Client Evaluation Unit Today! www.igel.com/en/evaluation 17 UD7 Series Profile A powerful and expandable hardware platform. Custom designed for the most demanding quad-screen graphics environments. Only available with the Advanced Feature Pack. Features Benefits z Maximum performance. z Strong processor and graphics capability. Enough horsepower to drive multiple local protocol clients and software tools, any multimedia, custom embedded applications and reverse publishing of local applications. z Digital output for up to four monitors. z Display large amounts of information in a small space. Highly configurable so each monitor can act independently or as a frame on a larger window z Integrated smartcard reader (optional). z Excellent for highly secure two factor authentication, shared desktops or roaming users wanting sub-10 second application start using Citrix Hot Desktop. z Connectivity Foot (optional). z Expand your device with WiFi and/or a parallel port. 18 UD7 – Specifications Connectivity options System Available Operating Systems IGEL Linux (LX) Microsoft® Windows® Embedded Standard 2009 (ES) Management IGEL Universal Management Suite included Form Factor Multi-monitor Processor VIA C7 1.5 GHz (LP) Chipset VIA CN896 Memory RAM Flash Memory IGEL Linux: 512 MB Windows Embedded Standard: 1 GB IGEL Linux: 1 GB Windows Embedded Standard: 2 GB USB 2.0 Matrox Millenium P690 RJ45 Ethernet (2x DVI-I) PS/2 Keyboard mic-in DVI-D Monitor line-out DVI-I Monitor Serial Ports Power Graphics Chipset VIA Chrome9 + Matrox Millenium P690 LP PCI Video Memory 16-128 MB shared memory (VIA) + 256 MB dedicated memory (Matrox) Ports 3x DVI-I, 1x DVI-D (1x DVI-to-VGA adapter included) Supported Resolutions 4x 1920 x 1200 Front: 2x USB 2.0. Connectivity Foot Network Ethernet 10/100/1000 Base-T WiFi Optional, via Connectivity Foot Audio Chipset AC97 compatible Ports Back: 1x line-out, 1x mic-in Speakers 1x internal Peripheral interfaces PS/2 1x keyboard Serial 2x Parallel Optional, via Connectivity Foot or USB-to-Parallel adapter USB 2.0 2x front, 4x back Optional connectivity for wireless networking and Parallel I/O. Product color options Dimensions Device (DxWxH) 245 x 104 x 272 mm Packaging (DxWxH) 366 x 126 x 296 mm Weight 2.14 kg Environment Cooling Fanless convection Operation Noise 0 db Operating Temperature 0° to 35 °C Operating Humidity 10% – 80%, non-condensing Power Input Auto sensing 100~240 VAC / 50~60 Hz Power Supply External Power Consumption: Idle / Sleep Mode 33W / 4W White Dark Blue Black Options Connectivity Foot Option 1: 1x parallel Option 2: 1x parallel plus 802.11b/g WLAN. Built-in smartcard reader For secure smartcard-based authentication. USB-to-Serial Adapter For connecting peripherals that require a serial port. USB-to-Parallel Adapter For connecting printers that require a parallel port. Order a Free IGEL Thin Client Evaluation Unit Today! www.igel.com/en/evaluation 19 UD9 Series Profile An integrated 19” LCD platform with a broad range of I/O ports. Ideal for customer-facing situations or space-constrained environments. Only available with the Advanced Feature Pack. Features Benefits z Large 19” LCD flat panel. z Enhanced user comfort and productivity. z Thin client built into the monitor with an attractive industrial design. z Small footprint and an excellent choice for customer-facing environments such as POS. z Samsung LCD panel. z Top display from one of the leading vendors ensures bright and sharp pictures in best quality. 20 UD9 – Specifications Connectivity options System Available Operating Systems IGEL Linux (LX) Microsoft® Windows® Embedded Standard 2009 (ES) Management IGEL Universal Management Suite included Form Factor Integrated Processor AMD Sempron 2100+ 1 GHz Chipset AMD RS690M Memory RAM Flash Memory Serial I/O RJ45 Ethernet USB 2.0 IGEL Linux: 512 MB Windows Embedded Standard: 1 GB IGEL Linux: 1 GB Windows Embedded Standard: 2 GB VGA-in Power USB and audio ports Graphics Chipset VGA-out ATI x1250 Video Memory 32-128 MB shared memory Ports 1x VGA-out, 1x VGA-in Supported Resolutions 1280 x 1024 Network Ethernet 10/100/1000 Base-T WiFi - Audio Chipset HD Audio compatible Ports 1x line-out, 1x line-in, 1x mic-in Speakers 1x internal Peripheral interfaces PS/2 - Serial 1x USB 2.0 4x Dimensions Device (DxWxH) 417 x 421 x 200 mm Packaging (DxWxH) 485 x 490 x 236 mm Weight 6.91 kg Environment Cooling 1x fan Operating Temperature 10° to 40° C Operating Humidity 10% – 80%, non-condensing Power Input Auto sensing 100~240 VAC / 50~60 Hz Power Supply Internal Power Consumption: Idle / Sleep Mode 50W / 2W Order a Free IGEL Thin Client Evaluation Unit Today! www.igel.com/en/evaluation 21 Universal Management Suite 3 Profile Easy-to-use yet extremely powerful software that allows you to remotely manage your IGEL thin clients so that support costs are kept to a minimum. Is extremely open and network friendly so that it can fit into your organization’s existing infrastructure. Typical uses Automatically setting up thin clients with the right profile when they first attach to the network, changing the settings of the device or its local protocol clients and software tools, re-imaging devices mid-life when new firmware becomes available, diagnostics and support. IGEL Universal Management Suite 3 sets the benchmark for the management of modern thin clients. It has a host of features that make the management of large groups of thin clients with lots of local protocol clients and software tools, spread over large WANs, extremely easy, fast and secure. Supporting a variety of operating systems, databases and directory services like Microsoft® Active Directory, the Universal Management Suite is easy to integrate in every existing environment. All this capability comes free with every IGEL thin client! Bundled in every box you will find a complete and complimentary version of the IGEL Universal Management Suite. When combined with the outstanding IGEL hardware, you have the most advanced thin client solution on the market today. 22 Universal Management Suite 3 – Specifications Software Full control of Universal Management Server from virtually anywhere The Universal Management Console (graphical user interface) can be installed on any machine, not necessarily the machine hosting the Universal Management Server Conveniently control multiple Universal Management Servers from one console Maintain network security through secure HTTPS and SSL transactions between Universal Management Server and Console The Universal Management Console can connect from any PC or thin client to Universal Management Servers Unique multi-platform support through Java Currently tested platforms include the following: Universal Management Server Windows 2000, XP, 2003, Vista All common Linux distributions Universal Management Console Windows 95, 98, Me, NT, 2000, XP, 2003, Vista Linux (SuSE, Redhat, Debian, Mandrake, TurboLinux) Solaris, HP-UX, AIX, OSX Security features SSL communication User / password authentication Active Directory groups can be used for access rights management Local client certificates Full and reliable backup functionality Failover mode Thin client management and configuration Full, remote configuration of all client settings Shadowing via VNC Remote shutdown, wake-up, reboot Job scheduling (time-controlled update, reboot, shutdown etc.) On and offline configuration (immediate or on next boot) Remote firmware update (immediate or on next boot) Real-time online status display (showing client on/off status) Convenient comment fields for miscellaneous information such as location, installation date, inventory number Local network scan - full network or limited IP address range Client registration from both server or client Integrated configuration of smartcard reader settings Logging System e.g. boot events and configuration changes Partial update support Database foundation Java database is included but is not mandatory Access Remote Management data through third-party applications (e.g. MS Access or ODBC interface) for further analysis and reporting Supported databases: Oracle®, DB2®, Microsoft SQL Server 2000®, SQL Server 2005®, PostgreSQL Most flexible profiling Optimize profiles based on specific client firmware versions Individual and group assignment of client profiles Easily activate / deactivate profile parameters Manage the complexity of your profiles, from creating single-setting profiles to complete client configurations Client grouping Access control on directories, profiles and thin clients for administrators and groups of administrators Export / import of single or group profiles (XML standard) 23 What are the main benefits of IGEL Universal Management Suite? Easy-to-use IGEL Universal Management Suite combines an intuitive user interface with point-and-click simplicity to manage everything on a thin client including all hardware and software settings. No scripting is necessary to control a thin client’s configuration. The user interface is very similar to the local system administration console on the thin client, with the addition of some additional remote management functionality. Setup is wizard driven and only takes 20 minutes if the integrated server-based database is used. This means your administrators can be productive very quickly, changes can be made on the fly and errors are minimized. Open The IGEL Universal Management Suite server can be run on all popular versions of Microsoft Windows® Server and Linux. It supports a wide variety of databases including Oracle®, DB2®, Microsoft SQL Server 2000®, SQL Server 2005® and PostgreSQL. It also can interface with Active Directory so you can maximize the benefits of your existing management infrastructure too. The console is based on Java, making system administration possible from any device with a Java Runtime Environment. IGEL Universal Management Suite - typical screen Secure The management infrastructure is extremely secure using encrypted communications (SSL) for both communication between each console and the server and each server with its clients. There is also a secure certificate relationship between each thin client and its Universal Management Suite server, so that an unauthorized server can’t ever take control of IGEL thin clients on the network. Friendly to your network Because IGEL Universal Management Suite uses standard protocols such as HTTP and FTP for communication, you don’t need to open additional firewall ports, keeping your network security to a maximum. Sending large images over your WAN can be kept to a minimum through the use of local FTP servers or the Buddy Update feature, which transforms an already updated IGEL thin client into the image source for other local clients on the network. A demonstration of ‘Shadowing’ Robust and reliable IGEL thin clients find their management server on first connect using standard domain names. They do not use the less reliable method of making a PXE broadcast. This is a more reliable way of establishing thin client – management server communications. In addition, IGEL thin clients come with a Fail Safe update mechanism that means even in the event of a power loss during re-imaging, the client will boot back to its previous good configuration. An example of profile management 24 Scaleable IGEL Universal Management Suite can not only handle many thousands of thin clients due to its use of modern SQL databases and a multi-threaded architecture, it can also manage many complex features. The complexity of each feature is taken away due to the point-and-click interface. In addition, IGEL Universal Management Suite can support large or global organizations by allowing multiple system administrators, each with a different span of control and level of authority. Hence support responsibilities can be safely delegated throughout the most complex organizations. Efficient and productive IGEL Universal Management Suite greatly boosts support staff productivity. Lights-out management can be achieved using scheduled or reoccurring events and thin clients can be remotely shut down or booted. It also allows IT support to assist users using VNC shadowing of the thin client’s screen. With this approach, problems can be identified and solutions demonstrated remotely. This shows the thin client´s current properties as well as profiles assigned to it Efficient management of large organizations Many thin clients can be identified and changed at once using grouping and profiles. By applying a profile to a group of thin clients, the administrator can change the settings of whole departments with a few mouse clicks. When employees are relocated to another department, the administrator can easily apply the new settings with drag-and-drop simplicity. In order to identify clients that are spread over several groups, the administrator can define additional views. Fast roll-out and changes IGEL thin clients can be automatically assigned to a group and given a profile on first connect. This can be done by reading into IGEL Universal Management Suite a CSV file, supplied by IGEL, containing the thin clients’ MAC addresses. The thin clients can then be automatically assigned to a group and profile using these MAC addresses or other assignment rules such as their sub-net location. This makes the setup of an IGEL thin client no more complex than taking it out of the box and plugging it in! An example of a user configurable view Reporting IGEL Universal Management Suite has powerful reporting features that allow system administrators to build complex reports that greatly assist in support management. These reports help to detect problems and allow the administrator to track all configuration changes. Re-occurring scheduled jobs can be configured to not execute on certain dates, e.g. public holidays 25 IGEL Universal Desktops – The Green Alternative For organizations looking to reduce their carbon footprint, electronic waste and energy bills, thin clients have strong credentials when compared with PCs. The prestigious Fraunhofer Institute in Germany found that, even when the additional server electricity and data center air conditioning is factored in, thin clients can cut CO2 emissions by up to 52% compared with an average desktop PC when using 32 bit Windows terminal services (Citrix) for server-based desktop hosting. This increases to 72% if 64 bit terminal services is used to deliver Windows applications from the server. These energy savings can offer a six year payback or less on electrical energy costs alone (US Department of Energy commercial electricity costs per KWh 2009 in the NE United States). In addition to reducing CO2 and energy, thin clients generate 66% less electrical waste. We were one of the first thin client vendors world wide to ensure all our devices are WEEE and RoHS compliant. Every device bought in Europe can be recycled free of charge at end of life upon customer request. Comparison of power consumption between thin clients and PCs Thin client without server pro rata Thin client with server pro rata Thin client with server pro rata + server cooling3 PC 16 W 28 W 41 W 85 W x 8 hours per day 128 W 224 W 328 W 680 W x 220 working days per year 28 kWh 49 kWh 72 kWh 149 kWh 1 workstation £ 4.02 / ¤ 4.23 £ 7.04 / ¤ 7.41 £ 10.310 / ¤ 10.85 £ 21.29 / ¤ 22.41 10 workstations £ 40.20 / ¤ 42.32 £ 70.40 / ¤ 74.1 £ 103.10 / ¤ 108.5 £ 212.90 / ¤ 224.1 100 workstations £ 402 / ¤423.2 £ 704 / ¤ 741.0 £ 1,031 / ¤ 1,085.0 £ 2,129 / ¤ 22,41.0 1000 workstations £ 4,020 / ¤ 4,232.0 £ 7,040 / ¤ 7,410.0 £ 10,310 / ¤ 10,850.0 £21,290 / ¤ 22,410.0 Power consumption3 2 Annual power costs 1 2 3 Average share of effective power Based on electricity rate of ¤0.14/kWh Worst case scenario: 20 user / terminal server Source: Fraunhofer UMSICHT / IGEL Technology: Environmental Comparison of PC and Thin Client Desktop Equipment Conversion rate: 1€ = £0.95 (Jan 06, 2009) The IGEL Carbon Calculator Visit IGEL.com and try our Carbon Calculator UK & Ireland www.igel.com/en/carboncalc International English www.igel.com/int/carboncalc 26 Certifications for IGEL Thin Clients IGEL thin clients are manufactured in accordance with the following certifications and conformations: IGEL Series; IGEL one, UD2, and UD3 have been accredited the Energy Star 5.0 certificate by the Energy Protection Agency (EPA). Only the top 25% of the market fulfill the criteria, ensuring the energy consumption is in accordance with the Energy Star 5.0 specifications. These specifications include: less than 15 Watt in idle mode and less than 2.7 Watt in Standby/sleep mode and Wake on LAN functionality. Also, power management is included in IGEL firmware for operating systems, Windows Embedded Standard and Linux. The UL / CUL mark of conformity is the most accepted proof that a product complies with the American and Canadian safety requirements. This represents the most recognized symbol for product safety. IGEL thin clients with the TÜV/GS mark of conformity are checked with regard to the safety-related requirements of the low-voltage guideline of RWTÜV. In addition, the GS mark of conformity certifies the high ergonomic requirements of all IGEL thin client products. The “CE mark of conformity” stands for “Communauté Européenne” (European Community). IGEL Technology guarantees that the production of the IGEL thin clients complies with the “EMC” (electromagnetic compatibility) guidelines and that the low-voltage guideline applies to equipment safety. Within the framework of EMC testing, the CE mark guarantees that our products don’t generate any electromagnetic interference and are adequately protected against external cross interference. The FCC mark of conformity confirms that an electronic device has been tested by the Federal Communications commission (USA) for compliance with admissible high frequencies. This mark is mandatory for electronic products that are sold in the USA. This affects all devices that are equipped with a microprocessor. Frequencies that are not shielded by means of an appropriate casing or other measures may cause faults in other equipment. There are 2 categories of FCC mark: • Class A: For equipment that will be used exclusively in an industrial and commercial environment. • Class B: For equipment that will also be used in residential areas. According to this EU regulation, the “Waste from Electrical and Electronic Equipment” (WEEE) directive, the manufacturers are responsible for the redemption and disposal of their old equipment. As one of the first manufacturers IGEL offered immediate, cost-free (member states of the European Union only), and easy redemption service for thin clients purchased after 8/15/2005. With this, IGEL complies with the EU law, effective August 15th, 2005, for the disposal of old electronic equipment. The RoHS directive (Restriction of the use of certain Hazardous Substances) requires companies to forgo the use of heavy metals such as lead, mercury, cadmium, chromium and brominated flame retardants in the production of electronic or electric equipment. Every IGEL thin client in the UD2, UD3, UD5, UD7 and UD9 series is being produced according to the RoHS European Union directive, which went into effect on 1st July, 2006. IGEL was one of the first thin client manufacturers whose entire product line complied with the EU regulation. The European Union Regulation REACH (Registration, Evaluation, Authorisation and restriction of Chemicals) shall improve the protection of human health and the environment from the risks that can be posed by chemicals. IGEL fulfils this regulation by informing customers and partners about materials on the Candidate List of Substances of Very High Concern (SVHC) in our products in a concentration above 0.1 % weight by weight (w/w). 3 Year Warranty After Product Registration Extend your warranty for an additional year for free with online registration. EX 3 TENDED Year WA RRANTY All IGEL thin clients come with a 2 year warranty as standard, but for future peace of mind you can extend this warranty after purchase. Once you have registered online with us, all of your subsequently purchased IGEL terminals will automatically have their warranty extended for one year as long as you provide proof of purchase! 27 Germany (HQ) United Kingdom United States Singapore Hong Kong IGEL Technology GmbH IGEL Technology Ltd 1210 Parkview Arlington Business Park Theale · Reading · Berkshire RG7 4TY · UK Tel +44 (0) 118 340 3400 Fax +44 (0) 118 340 3411 IGEL Technology Inc. 5353 NW 35th Avenue Fort Lauderdale FL 33309 · USA Tel +1 954 739 9990 Fax +1 954 739 9991 Toll Free (US only): +1 877 GET IGEL IGEL Technology Care of: C. Melchers GmbH & Co. Singapore Branch 101 · Thomson Road # 24-01/05 United Square Singapore 307591 Tel +65 6259 9288 Fax +65 6259 9111 IGEL Technology Care of: Melchers (H.K.) Ltd. 1210 Shun Tak Centre West Tower 168-200 Connaught Road C. Hong Kong Tel +852 25469069 Fax +852 25596552 Hanna-Kunath Str. 31 28199 Bremen Germany Tel +49 (0) 421 52094-0 Fax +49 (0) 421 52094-1499 www.igel.com [email protected] IGEL is a registered trademark of IGEL Technology GmbH. All hardware and software names are registered trademarks of the respective manufacturers. Errors and omissions excepted. Subject to change without notice. ©2009 IGEL Technology A member of the Melchers group and BITKOM. Company Brochure 94-EN-2-3 11/2009