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Informer-ip Wall Mount

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Informer-IP™ Wall Mount *Strobe is optional. Installation and Maintenance Manual 25500093 Rev. A2 1114 Printed in U.S.A. © Copyright 2014 Federal Signal Corporation Limited Warranty The Alerting and Notification Systems Division of Federal Signal Corporation (Federal) warrants each new product to be free from defects in material and workmanship, under normal use and service, for a period of two years on parts replacement and factory-performed labor (one year for Informer, EAS, and Federal software products) from the date of delivery to the first userpurchaser. Federal warrants every 2001, Eclipse and 508 Siren (Top of pole only) to be free from defects in material, per our standard warranty, under normal use and service for a period of five years on parts replacement. During this warranty period, the obligation of Federal is limited to repairing or replacing, as Federal may elect, any part or parts of such product which after examination by Federal, are determined to be defective in material and/or workmanship. Federal will provide warranty for any unit, which is delivered, transported prepaid, to the Federal factory or designated authorized warranty service center for examination and such examination reveals a defect in material and/or workmanship. This warranty does not cover travel expenses, the cost of specialized equipment for gaining access to the product, or labor charges for removal and re-installation of the product. The Federal Signal Corporation warranty shall not apply to components or accessories that have a separate warranty by the original manufacturer, such as, but not limited to batteries. Federal will provide on-site warranty service during the first 60-days after the completion of the installation, when Federal has provided a turn-key installation including optimization and/or commissioning services. This warranty does not extend to any unit which has been subjected to abuse, misuse, improper installation or which has been inadequately maintained, nor to units which have problems related to service or modification at any facility other than the Federal factory or authorized warranty service centers. Moreover, Federal shall have no liability with respect to defects arising in Products through any cause other than ordinary use (such as, for example, accident, fire, lightning, water damage, or other remaining acts of God). THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL FEDERAL BE LIABLE FOR ANY LOSS OF PROFITS OR ANY INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY SUCH DEFECT IN MATERIAL WORKMANSHIP. 2645 Federal Signal Drive, University Park, IL 60484-3167 Phone: 708-534-3400 Website: http://www.alertnotification.com Contents SAFETY MESSAGE GENERAL DESCRIPTION INTRODUCTION TO THE INFORMER-IP WALL MOUNT ............................................................................................................3 FEATURES .....................................................................................................................................................................3 OPTIONAL FEATURES ......................................................................................................................................................4 INFORMER-IP WALL MOUNT MAIN COMPONENTS...............................................................................................................5 OPTIONAL WIRELESS REMOTE FOB ....................................................................................................................................5 INPUT/OUTPUT DEFINITIONS............................................................................................................................................6 SPECIFICATIONS AUDIO/RELAY OUTPUT ...................................................................................................................................................8 ELECTROMAGNETIC INTERFERENCE ....................................................................................................................................8 FCC PART 15 CLASS B ....................................................................................................................................................8 AGENCY COMPLIANCE .....................................................................................................................................................9 CONNECTORS AND JACKS .................................................................................................................................................9 RSO (2005062) INPUT/OUTPUT CONNECTIONS...............................................................................................................10 ENVIRONMENTAL AND PHYSICAL .....................................................................................................................................10 INSTALLATION INSTRUCTIONS DETERMINE A SUITABLE LOCATION ..................................................................................................................................11 WALL MOUNTING ........................................................................................................................................................11 RECESSED MOUNTING...................................................................................................................................................12 AUDIO/RELAY OUTPUT – INPUT/OUTPUT CONNECTIONS ....................................................................................................13 ALERT CONTACT INPUT..................................................................................................................................................14 RS232 PORT ..............................................................................................................................................................14 ETHERNET PORT...........................................................................................................................................................14 WIRING THE DEVICE .....................................................................................................................................................15 CONFIGURING THE INFORMER-IP OVERVIEW ..................................................................................................................................................................18 INFORMER-IP NETWORK CONFIGURATION FORM FOR THE WIRED UNITS................................................................................20 RECOMMENDED ID LABEL..............................................................................................................................................21 RECOMMENDED NETWORK DEVICE RECORD .....................................................................................................................21 CONFIGURING WITH THE COMMAND LINE INTERFACE ..........................................................................................................21 Telnet Login .........................................................................................................................................................21 Configuring the Parent Server, Site ID and Location ...........................................................................................22 Changing Config User Password .........................................................................................................................22 Configuring the IP Address ..................................................................................................................................23 End Telnet Session ...............................................................................................................................................23 CONFIGURING WITH THE WEB BROWSER ..........................................................................................................................23 Login....................................................................................................................................................................23 Assigning System Server and Unit ID ..................................................................................................................25 Changing the User Password ..............................................................................................................................26 Informer-IP Wall Mount Changing the Static IP Address, Site ID, and Location Assignment .....................................................................27 Advanced Configuration .....................................................................................................................................28 Backupand RestoreConfiguration .......................................................................................................................29 CONFIGURING USING THE INFORMER-IP SETUP WIZARD (MODEL INFORMER-IP-SW) ..............................................................29 Uploading Configuration Settings .......................................................................................................................32 RESTORING FACTORY DEFAULTS ......................................................................................................................................34 RESTORING CONFIGURATION TO FACTORY DEFAULTS ..........................................................................................................34 ADDRESSING THE FOB ..................................................................................................................................................34 Assigning the FOB Address ..................................................................................................................................35 Configuring the Informer-IP’s FOB Address.........................................................................................................36 OPERATING INSTRUCTIONS GENERAL INFORMATION ................................................................................................................................................38 LED INDICATORS..........................................................................................................................................................38 Network LEDs ......................................................................................................................................................39 KEYPAD ......................................................................................................................................................................39 Adjusting the Volume ..........................................................................................................................................39 RECEIVING AN ALERT ....................................................................................................................................................40 RECEIVING A TEST MESSAGE ..........................................................................................................................................41 DUAL RELAY AND 600 OHM AUDIO OUTPUT .....................................................................................................................41 Relay Outputs ......................................................................................................................................................41 600 Ohm Audio Output .......................................................................................................................................42 GENERATING ALERTS ....................................................................................................................................................42 Configuring Alerts ...............................................................................................................................................43 USING THE INTERCOM ...................................................................................................................................................44 Selecting an Informer-IP Device ..........................................................................................................................46 Listen/Recording Configuration Options .............................................................................................................48 TESTING AND TRAINING OBTAINING SERVICE INFORMER-IP WALL MOUNT SERVICE ..............................................................................................................................50 REPLACING THE KEY FOB BATTERY .................................................................................................................................50 INDEX .................................................................................................................................................................. 53 Figures Figure 1 Rear View – Hole Measurements.................................................................................................. 12 Figure 2 Side View – Hole Measurements .................................................................................................. 13 Figure 3 Internal Wiring for the Informer-IP Wall Mount........................................................................... 17 Tables Table 1 Electrical ........................................................................................................................................... 7 Table 2 Audible Indications ........................................................................................................................... 7 Table 3 Wireless Key FOB Alert Buttons ....................................................................................................... 7 Informer-IP Wall Mount Table 4 Serial and Ethernet Ports ................................................................................................................. 7 Table 5 Visual Indications.............................................................................................................................. 7 Table 6 Controls ............................................................................................................................................ 8 Table 7 Connectors and Jacks ....................................................................................................................... 9 Table 8 RSO (2005062) Input/Output Connections .................................................................................... 10 Table 9 Environmental and Physical ........................................................................................................... 10 Table 10 Audio/Relay Output – Input/Output Connections ....................................................................... 14 Table 11 FS232 Connector Pin-out ............................................................................................................. 14 Table 12 Informer-IP Network Configuration Form .................................................................................... 20 Table 13 Recommended ID Label ............................................................................................................... 21 Table 14 Recommended Network Device Record ...................................................................................... 21 Table 15 LED Indicators ............................................................................................................................... 38 Table 16 Informer-IP Buttons...................................................................................................................... 40 Table 17 Example Alert Configuration ........................................................................................................ 43 Table 18 Commander Intercom Dialog Box Options .................................................................................. 47 Informer-IP Wall Mount Safety Message Safety Message It is important to follow all instructions shipped with this product. This device is to be installed by trained personnel who are thoroughly familiar with the country electric codes and will follow these guidelines as well as local codes. Listed below are important safety instructions and precautions you should follow: Read and Understand  Read and understand all instructions before installing or operating this product.  Adhere to all warnings and operating instructions.  Proper installation, placement, and testing are required to ensure the unit is able to perform as intended. Perform installation, placement, and testing after the installer has read and understood this manual. Installation Considerations  Do not use near water; for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool, rain, or similar environments.  Mount to a wall only as specified in this manual.  Place away from heat sources; such as, radiators, heat registers, stoves, or other accessories that produce heat.  Do not exceed maximum accessory relay output rating of 30 VDC, 5 Amps. Ethernet Wiring  Ethernet wiring must be at least six feet from bare power wiring or lightning rods and associated wires, and at least six inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hot water pipes, and heating ducts.  Do not place Ethernet wiring or connections in any conduit, outlet or junction box containing high voltage electrical wiring.  Take care so that objects do not fall and liquids are not spilled into the enclosure through openings.  Keep the Informer-IP at least six inches away from a listener’s ears whenever the Informer-IP Power LED is on or blinking. The sound output of the Informer-IP may cause hearing damage if the Informer-IP is activated too close to the user. Notices Informer-IP Wall Mount 1 Safety Message  Configuring Clean withthe a non-abrasive cleaner and a damp cloth. Do not apply solvents MERGEFORMAT Informeronto the Informer-IP. IPFORMAT Generaldirectly Descriptionations  Retain instructions for future reference.  Service the Informer-IP by qualified service personnel when the following has occurred to the Informer-IP:  Objects haven fallen onto, or liquid has been spilled into  Does not appear to operate normally  Exhibits a marked change in performance  Exposed to rain  Has been dropped  Enclosure is damaged Servicing To reduce the risk of electric shock, do not perform any servicing other than what is contained in the operating instructions unless you are qualified to do so. Refer all servicing to qualified service personnel. Always test the Informer-IP before using after repairs have been made. Symbol Definition Indicates to reduce the risk of fire, replace fuse as marked. 2 Informer-IP Wall Mount General Description General Description Introduction to the Informer-IP Wall Mount The Informer-IP Wall Mount is an intercom, a warning device, and an alarm initiation point that connects to your Ethernet network. An internal speaker and a microphone provide clear two-way voice communications between control and monitoring points and distributed locations. Remotely, you can trigger five different alerts using a combination of remote input, a local ALERT push button, and an optional wireless key FOB transmitter to initiate local or mass alerting events. The Informer-IP has an audio output for connecting to existing PA systems and two relay outputs to control strobes or other devices. An RS232 port is available for driving an optional scrolling message display. The Informer-IP provides four standard alert tones and up to eight minutes of Voice/Tone recordings to be played. You can wall mount or recess the unit. You can power it through Power over Ethernet (PoE) from your network (requires part number 2005704B), or through local AC power (use of strobe requires AC powering or external powering of strobe). Using existing network infrastructure significantly lowers installation costs and simplifies wide-scale deployments. The Informer-IP provides an unmatched value for two-way indoor alert and notification for schools, hospitals, police and fire stations, government facilities and industrial plants. Features  Tone and Voice Alert and Notification compatible with Federal Signal Controllers  Two-Way Intercom with Remote audio monitoring, recording and playback  Up to eight minutes of local digital audio storage  Small size, rugged construction and wide operating temperature range  High output speaker with adjustable volume control and exceptional sound quality  LED status indicators for Power, Alert, Test and Talk  Optional Wireless Remote FOB Input triggers four Remote Alerts up to 75’ away  Ability to remote activate  REPLAY Button allows Alert messages to be replayed when the red Alert LED is flashing  RESET Button Silences Alerts Informer-IP Wall Mount 3 General Description  Configuring Local andthe remote volume level controls MERGEFORMAT InformerIPFORMAT General Descriptionations  Alerts are IP addressable Individually, in Groups or All  Requires minimal network bandwidth and uses TCP/IP protocol for security and reliability  Remote supervision of Communications, Audio Output, Alert Function Execution  Remote management via web page browser and Telnet with password protection  Supports remote monitoring via SNMP  Supports fixed IP, DHCP and Auto-IP  Wired Ethernet  Works with redundant SmartMsg and Commander network servers for reliable failsafe operation with full two-way control, status monitoring and configuration of the Informer-IP. Optional Features 4  4-button wireless remote FOB (Model: I-KEYFOB) Triggers Remote Alerts up to 75’ away  Scrolling message displays (ordered separately)  Ability to mount Model LP1-012 12 V mini-strobe when used in Wall Mount configuration (requires AC powering). Informer-IP Wall Mount General Description Informer-IP Wall Mount Main Components Speaker Keypad Optional wireless remote FOB Informer-IP Wall Mount 5 General Description Input/Output Definitions MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations 600 Ohm Audio and Relay Outputs (Wired for LP1 Strobe) Audio Output Level Adjustment Alert Contact Input RS232 Port Ethernet 6 Informer-IP Wall Mount Specifications Specifications Table 1 Electrical Input Operating current Audio Data Playback Storage Audio Frequency response Audio Output Audio Distortion 115 to 230 VAC 350 mA maximum 8 minutes non-volatile FLASH memory 300 Hz to 3000 Hz, +1 to -3 dB per octave 0.5 watts into 8 ohms < 5% @ 80 dB output, with 700 Hz tone Table 2 Audible Indications Warning Siren Audio Internal Failure Alarm Seven user-configurable tones Unit will sound a short, low-level beep once every 30 seconds if network connectivity is lost. Table 3 Wireless Key FOB Alert Buttons Range Frequency Modulation Unique Addresses Button Quantity Up to 75 feet without obstructions 433 MHz ASK/OOK 1024 4 Complies with FCC Part 15 and Industry Canada RSP-100 compliance Tested for CE compliance for use in the European Union Table 4 Serial and Ethernet Ports Serial Port Ethernet Port RS232C, N, 8, 1 Baud rate configurable IEEE 802.3, 10 BASE-T connection Table 5 Visual Indications POWER The green Power LED turns on when power is connected and the device is connected to a Federal Signal enabled network server. The Power LED flashes on for 100 ms when the unit is disconnected from the server. ALERT The red Alert LED Flashes on and off at a ½ second interval when an alert is received. The LED is reset when the RESET button is pressed or a reset command is sent from a control station. TEST The yellow Test LED turns on Steady when a Quiet Test function is executed. The LED is reset when RESET button is pressed or a reset command is received from a control station. The LED flashes on and off at a 1/10 second rate indicating the unit has been reset to factory defaults and requires configuration. The unit does not attempt to connect to a parent server when this LED is flashing. TALK The blue Talk LED flashes at a 1/10 second interval when a Live PA, Intercom Talk session, or Text-To-Speech message is in progress. The Talk LED turns on steady when the intercom monitor function is active. During an Intercom chat session, the local operator must listen while the blue LED is blinking and may talk when the LED is on steady. Audible turn-around beeps also indicate the transitions from Talk and Listen modes. The Intercom chat session ends when the control point Ends the Call or Resets the device. Informer-IP Wall Mount 7 Specifications Table 6 Controls MERGEFORMAT Configuring the InformerVolume Increases volume and beeps at the current volume level. IPFORMAT General Descriptionations Up Button Volume Decreases volume and beeps at the current volume level. Down Button ALERT The ALERT button sends Alert # 6 to the control points and changes the status icon to Red. You can also configure alerts as a Call Request to alert emergency operations personnel that an intercom chat session is being requested. You can configure each of the six alert inputs with application specific names. RESET REPLAY A Call Request is a request for an Intercom Chat Session with the Emergency Operations personnel at the control point(s). The Call Request pops up the Commander Intercom window and turns on the red Call Request status icon next to the Unit ID and Unit Name of the Informer-IP that issued the request. Push to reset the following:  Alert Signals  Alert, Test and Talk LEDs  Scrolling Message Display  Relay Outputs The REPLAY button replays last voice message received if the Red Alert light is blinking. If the Alert light is not blinking, the event has ended or reset which removes the message from memory. Audio/Relay Output Two Relay Outputs, 5 amps @ 30VDC. You can program relay output to cycle on and off, or come on continuously with programmable on time, off time, and total-time. Once activated, you can program the relay outputs to be reset manually, or reset after a programmable number of seconds. Relay 2 has been pre-wired for use with an LP1 24 VDC strobe. The 600-Ohm audio output responds as the speaker does. Audio comes on with the speaker and is reset or shut off when the speaker audio shuts off. The output level is adjustable from 0 to 2.5 Vp-p into 600 Ohms with 1 kHz tone. Electromagnetic Interference Complies with FCC Title 47, Part 15 FCC Part 15 Class B Radio Frequency Interference (RFI) (FCC 15.105) The Informer-IP Wall Mount was tested and found to comply with the limits for Class B digital devices pursuant to Part 15 Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a 8 Informer-IP Wall Mount Specifications residential environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:  Increase the separation between the equipment and the receiver.  Connect the equipment to a different circuit than the receiver that it is connected to. Agency Compliance Complies with UL 60065 and C22.2 No. 60065 Connectors and Jacks Table 7 Connectors and Jacks J1 J2 J3 JP1 JP3 JP7 ALERT Button Alarm Input (Dry contact across pins activates input) 2 – Active low input (Pulled to 4.5 VDC internally through 4.75 K ohms) 1 – Ground Power connector Center – (8.0 to 30 VDC) Outside – GND Line Out Center – Line Level Audio Output, 1.4 Vpp, 0.500 VRMS max Outside – GND Serial / FLASH Port 1 – Serial / FLASH! Select 2 – (TXD) 3 – (RXD) 4 – (GND) 4 – (GND) 5 – CTS / SCK (Serial Clock) Input 6 – RTS / Reset Input Microphone Enable Jumper Jumper to enable Microphone Speaker Audio Non-polarized Informer-IP Wall Mount 9 Specifications RSO (2005062) Input/Output MERGEFORMAT Configuring the Informer-Connections IPFORMAT General Descriptionations Table 8 RSO (2005062) Input/Output Connections JP3 (Field Wiring) 1 – Normally closed, relay #2 (Right hand side of connector) 2 – Common, relay #2 (Pre-wired to 24 VDC) 3 – Normally open, relay 2 (Pre-wired to Strobe) 4 – Normally closed, relay #1 5 – Common, relay #1 6 – Normally open, relay 1 7 – 600 Ohm audio output 8 – 600 Ohm audio output Environmental and Physical Table 9 Environmental and Physical Operating temp range Humidity range Size Weight 10 -22F + 140F / -30C + 60C 0-95%, non-condensing 8.3” x 7.0”x 3.3” (H x W x D) 3.2 lbs. Informer-IP Wall Mount Installation Instructions Installation Instructions Read and adhere to all safety warnings of this manual before installing the Informer-IP. To prevent injury, this apparatus must be securely attached to the wall in accordance with the installation instructions. Determine a Suitable Location When choosing a location for the Informer-IP, consider the following criteria: 1. Place as far as possible from electrically noisy electronic devices to avoid interference. Examples of noisy devices may include the following: microwave ovens, motor driven devices, light ballasts, and electrical switching devices. 2. Requires a connection to a wired Ethernet network. Ethernet wire runs must be less than 328’ from the nearest network switch. 3. Place in an area where you can hear the speaker when the Informer-IP is activated. You can check the warning tone level by holding the VOLUME up and down buttons until the desired level is reached. If the coverage area is large, multiple Informer-IP or external amplifiers and speakers may be required to provide adequate warning. 4. Position to keep the unit at least six inches away from the listener’s ears to avoid potential hearing damage. 5. Do not use near water; for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, near a swimming pool, rain or similar environments. 6. Place where it will not be inadvertently covered or moved. A permanent wall mounting is recommended after you have found a suitable location. Wall Mounting Wall mounting is the preferred mounting method for the Informer-IP. Before mounting, determine a suitable location considering the criteria listed above. The Informer-IP has eight holes, two sets of four, located on the back of the unit that accepts #8 screws. Mounting location determines which set of four holes are used. Exterior wiring can enter the Informer-IP through any of the unit’s five knockouts: two on the back, one on the bottom, and one located on each side of the unit. Place the mounting screws horizontally level, approximately 6 inches above eye level and 4 inches apart on center. Ensure the screws are placed into material that can adequately support the weight of the Informer-IP. Use #8 wall anchors when Informer-IP Wall Mount 11 Installation Instructions mounting to drywall. Ensure that the screws are tightened sufficiently to securely MERGEFORMAT Configuring the Informerfasten the Informer-IP against the wall. IPFORMAT General Descriptionations Figure 1 Rear View – Hole Measurements Connect the Informer-IP to the LAN using CAT5 cable. If the Wired Ethernet has PoE, no other power connection is required. [Early versions of the Informer-IP require a PoE Adapter (2005704A) and additional cable (1751407A) to supply correct PoE wiring.] Recessed Mounting Before putting the Informer-IP in place, determine a suitable location considering the criteria listed above. The Informer-IP has four holes for recessed mounting, two sets of two, located on the sides of the unit which accept #10 screws. Mounting location determines which set of holes are used or both. Exterior wiring can enter the Informer-IP through any of the unit’s knockouts: located on the back, bottom, and each side of the unit. Place the mounting screws horizontally level. Ensure the screws are placed into material that can adequately support the weight of the Informer-IP. 12 Informer-IP Wall Mount Installation Instructions Figure 2 Side View – Hole Measurements 1. Cut a hole that is 8.25" x 7.25" x 3" (H x W x D), which is slightly larger than the Informer-IP base and next to a wall stud. 2. Attach the face bracket to the sides of the unit using the four 10-32 screws included. 3. Slide the Informer-IP into the wall and from the inside of the unit mark the side hole locations on the wall stud. 4. Remove the unit and drill the two holes for #10 screws. 5. Place the mounting screws horizontally level. Note: Ensure the screws are placed into material that can adequately support the weight of the Informer-IP and that the screws are tightened sufficiently to securely fasten the unit to the stud. Audio/Relay Output – Input/Output Connections Do not exceed the electrical ratings defined in the specifications for the Input/Output option. A 600 Ohm balanced audio output and two SPDT relay outputs are available with the Informer-IP. A removable eight position connector is located on the inside of the Informer-IP for making electrical connections. The connector accepts 5 mm (3/16”) stripped wire, 18 – 26 AWG. Informer-IP Wall Mount 13 Installation Instructions Make electrical MERGEFORMAT Configuring theconnections Informer- to the Input/Output connector as follows: IPFORMAT General Descriptionations Table 10 Audio/Relay Output – Input/Output Connections PIN 1 2 3 4 5 6 7 8 DESCRIPTION Audio Output Audio Output Relay 1 N.O. Contact Relay 1 Common Relay 1 N.C. Contact Relay 2 N.O. Contact (used by Strobe) Relay 2 Common (used by Strobe) Relay 2 N.C. Contact Alert Contact Input Located on the inside of the Informer-IP Wall Mount housing is a two-position Alert contact input (parallel to ALERT Push button). The removable connector accepts 5 mm (3/16”) stripped wire, 18 – 26 AWG. RS232 Port The RS232 Port uses a 6 pin modular connector. Federal Signal can provide pre-terminated cables when scrolling message displays are purchased. Table 11 FS232 Connector Pin-out PIN 1 2 3 4 5 6 DESCRIPTION Serial / Flash Select TXD RXD GND CTS / Serial Clock In RTS Ethernet Port The Informer-IP has an 8 pin Ethernet port for connecting to the Communications network. The port accepts 42 to 57 VDC PoE per IEEE 802.3af (early versions of the Informer-IP may require PoE Adapter 2005704A for proper PoE operation). Ethernet wire runs must be less than 328’ from the nearest network switch. The wired Ethernet port auto-negotiates a 10/100, full or half duplex connection. 14 Informer-IP Wall Mount Installation Instructions Wiring the Device SHOCK HAZARD – To reduce the risk of electric shock, disconnect AC power before connecting or removing AC power wires. Failure to heed this warning may cause serious injury or death. 1. Install this device by a qualified electrician in accordance with local and national electrical codes (NEC/CEC). 2. Make the supply connections directly to the terminal 3-postion terminal block located internally on the back wall of the housing. The Informer-IP has a universal input that can be connected to a 115 V line and neutral or two 115 V lines. 3. Route the supply wires (10 AWG to 16 AWG) into the housing. 4. Strip a maximum of 0.28 inch (7 mm) of insulation from the ends of the power leads. Coil any excess wire and secure under the terminal block to avoid contact with other wiring and components. 5. Connect the wires to the terminal block by inserting the stripped ends of the wires into the connectors as far as they can travel.  Connect the earth ground to the terminal block position G.  Connect the line (hot, L1) wire to position L.  Connect the neutral or the L2 wire to position N. 6. Tighten the clamping screw. The maximum tightening torque is 7.0 in-lb (0.8 N • m). 7. Connect the earth ground to the terminal block. 8. Route the Ethernet cable into the housing using the supplied rubber grommet. 9. Optional: If installing an LP1 strobe, do the following:  Find the loose wires for the LP1 strobe.  Attach the stripped black wire to the LP1 strobe negative (-) terminal.  Tighten the clamping screw. The maximum tightening torque is 7.0 in-lb (0.8 N • m).  Attach the red wire to the positive (+) terminal.  Run the wires thru the rubber gasket and thru the top of the Wall Informer-IP. Informer-IP Wall Mount 15 Installation Instructions  Attachthe theInformerLP1 strobe to the top if the Wall Informer-IP using the LP1 MERGEFORMAT Configuring supplied hardware. IPFORMAT General Descriptionations  16 Attach the red and black wires to the connectors inside the Wall Informer-IP. Informer-IP Wall Mount Installation Instructions Figure 3 Internal Wiring for the Informer-IP Wall Mount The Informer-IP Wall Mount is internally wired. Informer-IP Wall Mount 17 Configuring the Informer-IP Configuring the Informer-IP MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations Overview Before using the Informer-IP Wall Mount on your network, configuration must be performed by a System Administrator. The Administrator must be familiar with IP network equipment, this manual and the Commander Software Reference Manual. Proper configuration settings are required for the network to be able to reliably communicate with the device and create a redundant, fail-safe network architecture for your system. The minimum configuration requires the following before placing the Informer-IP into service:  IP address  Parent Server IP Address  Port Number  Informer-IP Site number assignment You can statically address the Informer-IP or configure it for DHCP and Auto-IP. For permanent installations and good network management, it is recommended to reserve static IP addresses for all Informer-IP devices on the network. The factory default setting places the Informer-IP on a static IP address of 10.10.10.1 with a subnet mask of 255.255.255.0 on port 16887. You can restore the unit to this factory default setting with a hardware reset if the configuration information is lost. You must reserve a static IP addresses on your network for each Federal Signal network server and are recommended to be reserved for each Informer-IP and any other Federal Signal network equipment; such as, Sirens, SIU, or RIU devices. You must reserve numeric site ID numbers for use by the Commander software to identify each Commander Control Station, Informer-IP, and Siren device on a map display using numbered icons. Do not duplicate IP addresses and site ID numbers on the network at any time or network errors occurs. Do not use Server Site, RIU and SIU numeric site ID numbers. Informer-IP and Siren site ID numbers start at number 001 and are numbered sequentially. Commander Control Station Site ID numbers start at number 900. Three configuration methods are available:  Command line Telnet session  Web browser interface  Informer-IP Setup Wizard All methods require a username and password for security. 18 Informer-IP Wall Mount Configuring the Informer-IP The default username is the following: config The default password is the following: Informer-IP The config user has security rights to change the config user password. Note: Usernames and passwords are case sensitive. Please fill in the applicable sections of the following forms to assist with configuration and future maintenance. Informer-IP Wall Mount 19 Configuring the Informer-IP Informer-IP Configuration Form for the Wired Units MERGEFORMATNetwork Configuring the InformerIPFORMAT General Descriptionations Table 12 Informer-IP Network Configuration Form Domain Name IP Range Subnet Mask Gateway Primary DNS Server Alternate DNS Server SMTP Server Name SMTP Server Address SmartMsg Parent Server Name SmartMsg Parent Server Address Failover Server 1 Name / Address Failover Server 2 Name / Address Failover Server 3 Name / Address Failover Server 4 Name / Address Informer-IP Config Username Informer-IP Config Password 20 Informer-IP Wall Mount Configuring the Informer-IP Recommended ID Label Table 13 Recommended ID Label Location Lobby IP Address x.x.x.x Site ID# xxx MAC xx:xx:xx:xx:xx:xx Recommended Network Device Record Table 14 Recommended Network Device Record Name/Location IP Address x.x.x.x Site ID# xxx Control Station 1 900 Control Station 2 901 Control Station 3 903 Device Name 001 MAC xx:xx:xx:xx:xx:xx 002 003 004 005 Configuring with the Command Line Interface Telnet Login The factory default IP address for wired versions of Informer-IP is 10.10.10.1 and the default port for Telnet is 23. To establish a Telnet session with the Informer-IP, do the following from the Windows Start menu: 1. Type cmd.exe in the Search programs and files text box or select Run… and type cmd The Command Line Interface window appears. 2. Enter telnet and the default IP address: telnet 10.10.10.1 Note: You can also enter the static IP address that has been reserved for the Informer-IP Wall Mount in the following format: telnet (omit the port if you are using the default port) Informer-IP Wall Mount 21 Configuring the Informer-IP MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations The device responds with the following: login: 3. Enter the username : config (config is the default user) The device responds with: password: 4. Enter the password: Informer-IP (Informer-IP is the default password) The device responds with #> indicating the Telnet session is active. Configuring the Parent Server, Site ID and Location Enter the Parent Server address, port number, Site ID and physical location as follows: #> set system description=10.50.50.5:16887 contact=005 location=Lobby Where: 10.50.50.5 = Parent Server Address (system description) 16887 = Port number 005 = Site ID (contact) Lobby = location Changing Config User Password Change the default password for security. You can restore the default password and original configuration by executing a Factory Default function. The Telnet command to change the password is as follows: #> newpass name=config (User receives prompts to change password) 22 Informer-IP Wall Mount Configuring the Informer-IP Configuring the IP Address Configure the Informer-IP to use the static IP that has been reserved for it as shown in the following example: #> set network ip=10.50.50.12 gateway=10.50.50.1 submask=255.255.255.0 dhcp=off static=on The changes take effect immediately and the device attempts to reconnect to the network. Once the IP address is changed, you can place the Informer-IP on the live network that it will be used on. If the domain changes, you have to place the configuration PC in the same IP address range as the Informer-IP and restart the Telnet session to communicate with it again. End Telnet Session To end the Telnet session, enter the quit command ore reboot the device: #> quit (Quits the telnet session) #> boot action=reset (Reboots the device) Configuring with the Web Browser Login To configure using the web browser, do the following: 1. Enter the default 10.10.10.1 IP address or the pre-configured static address for the Informer-IP into your web browser to view the web page of the device. Informer-IP Wall Mount 23 Configuring the Informer-IP The Login window appears. MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations 2. Enter the Username: config (or pre-configured Username) 3. Enter the Password: Informer-IP (or pre-configured Password) Note: The password is case sensitive. 4. Click on the Login button. The Home page appears. 24 Informer-IP Wall Mount Configuring the Informer-IP Assigning System Server and Unit ID To assign the system server and unit ID do the following: 1. Select System from the Configuration menu on the left. 2. Enter the static IP address for the primary server the Informer-IP will connect to in the server Description field. The format is as follows: address:port Do not change the port address unless required by your Network Administrator. The port address must match the Server’s port address. 3. Enter the Informer-IP site number that will be used by the Federal Commander to identify the device in the Contact field. 4. Enter the Location for the device, for example: Lobby. Note: Do not change the information in the Device ID field. 5. Click on the Apply button. Informer-IP Wall Mount 25 Configuring the Informer-IP Changing the User Password MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations Change the config user default password for security and store the new password and the network configuration settings in a secure location. You can restore the default password and original configuration by executing a Factory Default function. To change the config user default password, do the following: 1. Select Users from the Configuration menu. 2. Select the username under User Name you want to change. This example uses the username config. 26 Informer-IP Wall Mount Configuring the Informer-IP The User Configuration – config dialog box appears. 3. Enter the New Password and Confirm Password. 4. Click on the Apply button. Changing the Static IP Address, Site ID, and Location Assignment To change the Address, Subnet Mask, and Default Gateway of the Informer-IP, do the following: 1. Click on the Network menu from the Configuration menu. 2. Select the Use the following IP address: radio button. 3. Enter the static IP Address, Subnet Mask, and Default Gateway for the Informer-IP 4. Click on the Apply button. Informer-IP Wall Mount 27 Configuring the Informer-IP You must Reboot the device for the IP address change to take effect. MERGEFORMAT Configuring the InformerIPFORMAT General OnceDescriptionations the IP address is changed, configuration is only possible when the Informer-IP and the configuration computer are placed on the live network together. Reconfigure the configuration computer’s IP settings before returning to the live network. You now need to login to the web page with the new IP address after the address is changed. Advanced Configuration The Informer-IP is a very versatile network appliance that has many other advanced network configuration parameters that you can fine tuned to enhance the performance, security, and maintenance of the Informer-IP on your network. Although users do not have to take advantage of these advanced features to begin using the Informer-IP on their network, help screens are available on each of the web pages to assist users to navigate the advanced settings. To view Advanced Network Settings, do the following: 1. Select Network under Configuration. 2. Select Advanced Network Settings. The following dialog appears. 28 Informer-IP Wall Mount Configuring the Informer-IP Backup and Restore Configuration Once all configuration settings are complete, you can backup and restore configuration settings using the Backup/Restore menu selection. To backup configuration settings, do the following: 1. Select Backup/Restore under the Administration menu. 2. Click on the Backup button. 3. The system prompts you for where to save the backup file. Configuring Using the Informer-IP Setup Wizard (Model Informer-IPSW) The Informer-IP Setup Wizard is a standalone Windows XP or later software application that is used to configure the basic network settings of the Informer-IP over the device’s RS232 port. Use a 9-pin serial to 6-pin modular adaptor cable to connect the PC to the Informer-IP. Advanced network configuration settings require the Telnet or Web page interface. The Informer-IP Setup Wizard dialog box contains all the basic configuration settings for wired units. Informer-IP Wall Mount 29 Configuring the Informer-IP ToConfiguring configure using the Informer-IP Setup Wizard, do the following: MERGEFORMAT the InformerIPFORMAT General Descriptionations 1. Install the Setup Wizard. 2. Run the Informer-IP, select from the Windows Start menu: StartAll ProgramsFederal Signal CorporationInformer-IP Setup Wizard The Informer-IP Setup Wizard dialog box appears. 30 Informer-IP Wall Mount Configuring the Informer-IP 3. Select Unit TypeWired 4. Select the Use the following IP address: option. 5. Enter the IP Address, Subnet Mask, and Default Gateway or select the Obtain an IP address automatically using DHCP option. 6. Enter the static IP address of the SmartMsg Server, the SmartMsg TCP Port (default is 16887) the unique Unit Number for the Informer-IP, and the location of the Informer-IP. 7. Select FileSave to save the configuration settings. 8. Select FileUpload to Informer-IP to upload to the Informer-IP. You can also open configuration file settings previously saved from the File menu. The file is stored in an XML format. Store the file in a secure location, because the file contains security information. Informer-IP Wall Mount 31 Configuring the Informer-IP Uploading Configuration Settings MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations To upload the configuration settings, do the following: 1. Insert the serial port adaptor board into the serial port of the computer. 2. Connect the modular cable to the Informer-IP’s serial port and connect the other end to the serial port connector labeled Serial on the adaptor board. To computer To Informer-IP 3. Select FileSet Comm Port to select the computer’s serial communications port number that is used to connect to the Informer-IP. The Select Comm Port dialog box appears. 4. Select FileUpload to Informer-IP to upload to the configuration. 32 Informer-IP Wall Mount Configuring the Informer-IP The Warning dialog box appears. 5. Click on the OK button. The Password dialog box appears. The Informer-IP’s configuration is protected with a username and password 6. Enter a Username and Password with configuration rights before the configuration file is uploaded to the Informer-IP. Enter the default username and password as follows: Username: config (or pre-configured username) Password: Informer-IP (or pre-configured password) The configuration upload begins after the correct username and password are entered. A success message is displayed after the configuration has been uploaded successfully. Informer-IP Wall Mount 33 Configuring the Informer-IP Restoring Factory Defaults MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations To restore the factory default setting, do the following: 1. Select FileSet Factory Defaults to restore the factory default settings. The Warning dialog box appears. 2. Click on the OK button. Restoring Configuration to Factory Defaults If the configuration details are lost or changed incorrectly and it becomes necessary to restore the Informer-IP to factory default settings, perform a Power-On Factory Default procedure. To restore configuration to factory defaults, do the following: 1. Remove power from the Informer-IP. 2. Press and hold down the RESET button. 3. Apply power while holding down the RESET button until the Power and Test LED begin to blink confirming that the default configuration has been loaded. You need to re-enter all local configuration settings before placing the Informer-IP into service. Addressing the FOB You can uniquely address the optional wireless FOB remote keypad to one of 1,024 unique addresses so that the FOB is only able to communicate with an Informer-IP containing a matching address. By default, all FOBs and Informer-IPs are set to the same address. 34 Informer-IP Wall Mount Configuring the Informer-IP If all FOB holders should be able to remotely control any Informer-IP they are near, you can use the default setting and no address changes are required. If the implementation plan requires unique pairing of FOBs and Informer-IPs, the FOBs and Informer-IPs must be configured with matching addresses. Assigning the FOB Address To assign the FOB address, do the following: 1. You can access the address configuration by gently prying apart the two halves of the key FOB at the seam (you may use your fingernails). 2. Once the unit is open, the configuration traces is visible under the rear plastic cover as shown below. The traces are labeled 0-9. 3. A unique address is assigned by selectively cutting the traces with a small razor knife. 4. If the trace is intact, the address line is connected to ground, otherwise it is floating. The Informer-IP’s address must match exactly in order for the FOB to communicate with the Informer-IP. Address Configuration Traces Informer-IP Wall Mount 35 Configuring the Informer-IP Configuring theConfiguring Informer-IP’s FOB Address MERGEFORMAT the InformerIPFORMAT General Descriptionations To configure the Informer-IP’s FOB address, do the following in Commander: 1. Click on the Intercom option from either the menu bar or the icon. The Commander Intercom dialog box appears. 2. Select the Informer-IP. 3. Select ConfigureFOB Address 36 Informer-IP Wall Mount Configuring the Informer-IP The Configure FOB Address dialog box appears. 4. Configure the address. You must configure each Informer-IP’s FOB address setting to match the FOB that is used with the Informer-IP. You must send these settings to the Informer-IP to take effect. 5. Click on the Save button. 6. Select FileUpload to Informer-IP from the Informer-IP Setup Wizard dialog box to upload to the configuration. Refer to the “Uploading Configuration Settings” on page 32 for detailed information. Informer-IP Wall Mount 37 Operating Instructions Operating MERGEFORMAT Instructions Configuring the InformerIPFORMAT General Descriptionations General Information You must configure the Informer-IP correctly and test before placing into service. Refer to the “Configuring the Informer-IP” section of this manual and the Commander Software Reference Manual for configuration instructions. The following sections describe the various features and functions of the Informer-IP. Refer to the Commander Software Reference Manual for additional information about configuration, control and status monitoring of the Informer-IP. LED Indicators Table 15 LED Indicators POWER The green Power LED turns on when power is connected and the device is connected to a Federal Signal enabled network server. The Power LED flashes on for 100 ms when the unit is disconnected from the server. ALERT The red Alert LED Flashes on and off at a ½ second interval when the Informer-IP receives an alert. The LED is reset when the RESET button is pressed or a reset command is sent from a control station. TEST The yellow Test LED turns on Steady when a Quiet Test function is executed. The LED is reset when RESET button is pressed or a reset command is received from a control station. The LED flashes on and off at a 1/10 second rate indicating the unit has been reset to factory defaults and requires configuration. The unit does not attempt to connect to a parent server when this LED is flashing. TALK The blue Talk LED flashes at a 1/10 second interval when a Live PA, Intercom Talk session, or Text-To-Speech message is in progress. The Talk LED turns on steady when the intercom monitor function is active. During an Intercom chat session, the local operator must listen while the blue LED is blinking and may talk when the LED is on steady. Audible turn-around beeps also indicate the transitions from Talk and Listen modes. The Intercom chat session ends when the control point Ends the Call or Resets the device. 38 Informer-IP Wall Mount Operating Instructions Network LEDs The Ethernet port has two diagnostic LEDs. Yellow – Link Status Off – no link has been detected. On – a link has been detected Green – Port Activity Off – the channel is idle. Blinking – data is transmitted or received. Keypad The Informer-IP includes a five-button membrane keypad with a tactile feel and four diagnostic LEDs. Adjusting the Volume The Informer-IP provides the ability to control the sound volume of tone and voice messages heard over the speaker. To adjust the volume, press the VOLUME  (up arrow) button to increase the sound volume. Press the VOLUME  (down arrow) button to decrease the volume. Informer-IP Wall Mount 39 Operating Instructions A Configuring beep is heard MERGEFORMAT theindicating Informer- the current volume level each time the volume buttons are pressed. Holding down either arrow allows you to “scroll” to the highest or lowest IPFORMAT General Descriptionations volume levels. The control points can over-ride the local volume controls with remote volume control commands. If no volume control commands are issued from the control points, the local volume level is heard. Control points should always issue Emergency Alerts using a High Power command to ensure all users hear the alert. The user can lower the volume while a tone or voice message is in progress. Table 16 Informer-IP Buttons ALERT The ALERT button sends Alert # 6 to the control points and changes the status icon to Red. You can also configure alerts as a Call Request to alert emergency operations personnel that an intercom chat session is being requested. You can configure each of the six alert inputs with application specific names. RESET REPLAY A Call Request is a request for an Intercom Chat Session with the Emergency Operations personnel at the control point(s). The Call Request pops up the Commander Intercom window and turns on the red Call Request status icon next to the Unit ID and Unit Name of the Informer-IP that issued the request. Push to reset the following:  Alert Signals  Alert, Test and Talk LEDs  Scrolling Message Display  Relay Outputs The REPLAY button replays last voice message received if the Red Alert light is blinking. If the Alert light is not blinking, the event has ended or reset which removes the message from memory. Receiving an Alert When the Informer-IP receives an alert message or an alert tone, the red Alert LED begins to flash and audio is heard over the speaker. Also, the audio is sent out the optional 600-ohm audio output and the output relays close as programmed. An optional scrolling message display may be driven by the alert or the display may be driven separately without sounding the Informer-IP. The alert messages and wave files are recorded and stored in memory until the alert is reset. Alert Tones are not recorded. You can play back the message by pressing the REPLAY button anytime the red LED is blinking. The Informer-IP automatically resets and returns to standby mode when the local RESET button is pressed or the Control Point sends a reset command. The red Alert and yellow Test LED is also reset. 40 Informer-IP Wall Mount Operating Instructions If the Control Point cancels the alert or the alert message is complete, the alert stops, but the Alert LED continues to flash indicating that an alert was issued. Avoid the use the RESET button until the emergency has ended. During an emergency, pressing the RESET button while the alert is sounding, stops the alert. The user may acknowledge receipt of an alert if one of the remote alert inputs is configured as an acknowledgement. New activation commands over-ride all previous functions in progress. Receiving a Test Message The yellow Test LED lights steady when a Quiet Test message has been received. This light remains on until you press the RESET button. The Alert LED does not light for the Quiet Test function that is programmed to light the Test LED. Dual Relay and 600 ohm Audio Output With the Informer-IP Wall Mount, two independently programmable relay outputs and a 600-ohm output are available. The relay timing is configured and programmed into the Informer-IP from the Federal Commander user interface. Relay Outputs The Informer-IP comes with a pair of relay outputs capable of controlling external devices. The outputs are located at pins 3 - 8 of the removable output connector. Refer to the “Input/Output Definitions” section for parts locations. Do not exceed the voltage and current ratings listed in the specifications section of this manual. When using this option, the relay outputs turn on when the following occurs:  Until the programmed default timeout occurs  RESET button is pressed  CANCEL or RESET command is received You can individually configure the relay outputs to open, close, and cycle based on a pre-programmed sequence. Refer to the Commander Software Reference Manual for additional information. Note: The relay outputs close for 5-10 ms. during initial power-up. Relay two has been pre-wired to allow 12 VDC to power an optional LP1 strobe. Power is supplied from the internal power supply to COM2. The strobe is connected to NO2 and to ground. Federal Signal provides cables to wire the LP1 strobe. Informer-IP Wall Mount 41 Operating Instructions 600 Ohm AudioConfiguring Output the InformerMERGEFORMAT IPFORMAT General Descriptionations The 600-ohm audio output is useful for tying the Informer-IP into existing public address (PA) systems or other externally amplified speaker systems. An adjustable balanced audio output is available at pins 1 & 2 of the output connector. The output level is adjustable via a potentiometer located near the output connector on the inside of the unit. Refer to the “Input/Output Definitions” section for parts locations. Use of Selectone speakers with E-300CK can extend the range of an Informer-IP speaker. Generating Alerts The Informer-IP can generate up to six different Alerts to alert Emergency Operations Center (EOC) personnel at the Federal Commander control point. The Commander provides the EOC with visual and audible indicators for the Alert. You can generate alerts in three ways: 1. The ALERT Button on the Informer-IP keypad (ALERT) 2. The Rear Input – (terminal block on the inside of the unit) 3. The four button wireless Key FOB option (FOB #1, 2, 3, and 4) 42 Informer-IP Wall Mount Operating Instructions Configuring Alerts You can configure the Alerts to indicate specific user predefined events, such as: Medical Alert, Local Disturbance Alert, Weapon Alert, Weather Alert, Fire Alert, or you can use the inputs to request an Intercom Chat session or act as an acknowledgement of an Alert or Test. Table 17 Example Alert Configuration Alert Input FOB #1 FOB #2 FOB #3 FOB #4 Rear Input Alert Button Function Medical Alert Local Disturbance Alert Weapon Alert Intercom Request Alert Acknowledgment Intercom Request You can also configure alerts to automatically send email and SmartMsg alerts. You can configure the alert names within the control system software. You can name and configure each input to play an audible alarm wavefile. These settings pertain to all Informer-IPs in the system. To configure the alert names, do the following from Commander: 1. Click on the Intercom option from either the menu bar or the icon. The Commander Intercom dialog box appears. 2. Select the Informer-IP. 3. Select ConfigurationInput Options Informer-IP Wall Mount 43 Operating Instructions The Informer-IP Input Options dialog box appears. MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations 4. Enter you alert names and choose your Audible Alarm by using the Browse button. 5. Choose your SmartMsg Template to assign to the Informer-IP inputs. The Copy to All Sites button copies the configuration settings from the selected site to all Informer sites. 6. Click on the Save button to save your configurations. Using the Intercom You use the Intercom function to provide bi-directional voice communications between the Informer-IP and the EOC control point. The EOC can talk to one or many units at the same time, but you can only listen to or record to one device at a time. The Federal Commander GUI runs the Intercom session. Use of a headset with earphones and microphone is recommended to reduce background noise for EOC operators. Informer-IPs may initiate Intercom Call Requests. A Call Request launches the Intercom window in the GUI, if not already open. The EOC can view all devices that are requesting a call. Requests are indicated by a red bell Icon on the Intercom screen at the EOC. EOC operators select which Informer-IP they want to start an Intercom Session/Call with by highlighting the device on the Intercom screen. Note: Make sure the Informer-IP is not near the microphone at the control point or an audio feedback loop is created. 44 Informer-IP Wall Mount Operating Instructions The following is the Federal Signal Commander Intercom dialog box. Informer-IP Wall Mount 45 Operating Instructions MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations Selecting an Informer-IP Device To begin a call, configure, or view the current status of the device, do the following: 1. Select an Informer-IP within the ALL Devices list box. Select the device by clicking on it or by clicking the Select All button. If the row is double clicked, the Status Detail screen for the device appears. 2. Select the devices that show in the list box by the All Devices button and the Call Requests button located at the top of the list box. You can sort the devices with the list box by clicking the buttons at the top of each column to sort by Status, Unit ID, or Unit Name. 46 Informer-IP Wall Mount Operating Instructions Table 18 Commander Intercom Dialog Box Options Intercom Status Displays the current operating state of the Intercom. There are three window possible states: Standby, Talking and Listening. Intercom Log Displays all Intercom communication activity including which device is being window communicated with. The user can scroll through the entries. Command Log Appears automatically on the bottom center of the screen when another display control point sends an activation command or starts an intercom chat session. This popup is intended to notify other operators so that they do not interfere with each other. The popup includes the time, date, control point ID, and function executed. TALK Button Initiates an Intercom Chat session and allows the EOC operator to send live voice announcements using a PC microphone. You must select one or more Informer-IPs to talk to by clicking on the row in the list box containing the desired Informer-IP. The Talk button changes to a Listen button that you can press to allow the EOC operator to listen to the local microphone in the Informer-IP. Since you can only listen to one Informer-IP at a time, listening is not possible when multiple Informer-IPs are selected. The dual purpose button allows the operator to switch between talking and listening by clicking the mouse. LISTEN Button END CALL Button Select All Button Clear All Button Reset Requests Button The Talk session remains active until you select the LISTEN or END CALL button. Initiates an Intercom chat session and allows the EOC operator to listen to the local microphone inside the Informer-IP that has been selected to listen to. You can only listen to one Informer-IP at a time. The Listen session remains active until you select the TALK or END CALL button. Terminates an Intercom session and stops the recording process. Allows all devices to be selected at once for an Intercom Talk Clears all device selections at once. Stop Alert Wavefile Button Resets all current Call Requests indicated by the bell icon. The bell icon changes to the Alert icon until the device is Reset with a Master Reset from the control point. You can re-initiate a Call Requests as soon as they are Reset. Stops playing an active Alert wavefile. This is useful if an operator has acknowledged the alert and wants to silence the audio. Playback Audio Button Allows the control point operator to view all recorded calls and select any recorded call for playback. RECORD Check box When the EOC is talking, the Informer-IP can listen, but not talk. The Informer-IP’s blue LED lights steady when the EOC is talking. When the EOC is listening to the Informer-IP, the Informer-IP’s blue LED flashes on and off to indicate that the EOC is listening to the Informer-IP. The EOC is in control of which Informer-IP is included in the call and when the Informer-IP can talk or listen. If checked, the Intercom Talk and Listen Chat session is recorded until the Intercom session is ended by clicking on the End Call button. The Informer-IP individual configuration settings determine if and when the Intercom Chat session can be recorded. Recordings are stored in a wavefile in the AudioCapture subdirectory within the Commander program directory. Informer-IP Wall Mount 47 Operating Instructions Listen/Recording Configuration Options MERGEFORMAT Configuring the InformerIPFORMAT General You Descriptionations can configure each Informer-IP with unique settings for listen and recording options. The configuration settings are available from the Intercom window in the control system software as shown below. To configure an Informer-IP with unique settings for listening and recording, do the following: 1. Select the Informer-IP you want to configure from the Commander Intercom dialog box. 2. Select ConfigurationListen/Record Options The Informer-IP Listen/Record Options dialog box appears. 3. Select one of the options. 4. Click on the Save button. 48 Informer-IP Wall Mount Testing and Training Testing and Training After the installation is complete, do the following:  Test the Informer-IP and all accessories from the control point(s) to ensure it is operating properly.  Ensure all users are properly trained to use the system before putting the Informer-IP into service.  Verify all tone, voice, and text messages contain the correct content per the emergency operating plan. Alerts should exceed the ambient sound levels by at least 10 dB to ensure they can be heard.  Conduct testing on a regular basis per facility safety plans to ensure the equipment remains in working order and operators remain familiar with the use of the equipment. Informer-IP Wall Mount 49 Obtaining Service Obtaining MERGEFORMATService Configuring the InformerIPFORMAT General Descriptionations Informer-IP Wall Mount Service There are no user serviceable parts inside the Informer-IP Wall Mount. If you are experiencing any difficulties, contact Federal Signal Customer Care at: 800-548-7229 or 708-534-3400 extension 5822 or Technical Support at: 800-524-3021 or 708-534-3400 extension 7329 or through e-mail at: [email protected]. For instruction manuals and information on related products, visit: http://www.alertnotification.com/ Replacing the KEY FOB Battery Use ESD protection when replacing the key FOB battery to avoid damaging electronic components. The optional FOB contains a standard CR2032 lithium button cell that has a typical life of one-to-two years. To replace the battery, do the following: 1. Gently pry apart the two halves of the key FOB at the seam (you may use your fingernails). 2. Remove the battery by sliding it out from beneath the retainer. There may be the risk of explosion if the battery is replaced by the wrong type. 3. Replace it with the same type of battery while observing the polarity shown. 50 Informer-IP Wall Mount Obtaining Service Lithium Battery Negative side faces PCB Informer-IP Wall Mount 51 Obtaining Service MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations 52 Informer-IP Wall Mount Index Index Customer Care.................................................................. 50 A Addressing the FOB........................................................... 34 Adjusting the Volume ....................................................... 39 Advanced Configuration ................................................... 28 Agency Compliance............................................................. 9 ALERT Button ................................................................ 8, 40 Alert Configuration ........................................................... 43 Alert Contact Input ........................................................... 14 ALERT LED ..................................................................... 7, 38 Alerts Generating ................................................................... 42 Receiving ...................................................................... 40 Assigning System Server and Unit ID ................................ 25 Assigning the FOB Address ............................................... 35 Audible Indications Specifications .................................................................7 Audio/Relay Output ...................................................... 8, 13 D Dialog boxes Backup/Restore ........................................................... 29 Commander Intercom ........................................... 36, 45 FOB Address ................................................................ 37 Home page .................................................................. 24 Informer-IP Input Options ........................................... 44 Informer-IP Listen/Record Options ............................. 48 Informer-IP Setup Wizard ............................................ 30 Login window .............................................................. 24 Network Configuration ................................................ 27 Select Comm Port ........................................................ 32 System Configuration .................................................. 25 Users Configuration ..................................................... 26 Dual Relay and 600 ohm Audio Output ............................ 41 E B Backup Configuration Settings .......................................... 29 C Changing Config User Password .................................................. 22 Location Assignment .................................................... 27 Site ID ........................................................................... 27 Static IP Address .......................................................... 27 User Password ............................................................. 26 Clear All Button ................................................................. 47 Command Log display ....................................................... 47 Configuration Settings Upload.......................................................................... 32 Configuring Alerts ............................................................................ 43 the Command Line Interface ....................................... 21 the Informer-IP ............................................................ 18 the Informer-IP’s FOB Address ..................................... 36 the IP Address .............................................................. 23 the Parent Server, Site ID and Location ....................... 22 Using the Informer-IP Setup Wizard ............................ 29 with the Web Browser ................................................. 23 Connectors and Jacks .......................................................... 9 Controls Specifications .................................................................8 Electrical Specifications................................................................. 7 Electromagnetic Interference ............................................ 8 END CALL Button .............................................................. 47 Environmental and Physical ............................................. 10 Ethernet Port .................................................................... 14 F Factory Defaults Restore ........................................................................ 34 FCC Part 15 Class B ............................................................. 8 FOB Picture ........................................................................... 5 FOB Addressing ................................................................ 34 G Generating Alerts ............................................................. 42 I Informer-IP Device Selecting ...................................................................... 46 Informer-IP Network Configuration Form ........................ 20 Informer-IP Wall Mount Features ......................................................................... 3 Introduction................................................................... 3 Main Components ......................................................... 5 Informer-IP Wall Mount 53 Index Picture ............................................................................ 5 MERGEFORMAT Configuring the InformerService .......................................................................... 50 IPFORMAT General Descriptionations Informer-IP’s FOB Address Configuring................................................................... 36 Input/Output Connections ................................................ 13 Input/Output Definitions .................................................... 6 Installation Determine a Suitable Location ..................................... 11 Instructions .................................................................. 11 Wall Mounting ............................................................. 11 Intercom Log window .................................................................. 47 Status window ............................................................. 47 Using ............................................................................ 44 Introduction to the Informer-IP Wall Mount ...................... 3 IP Address Changing ...................................................................... 27 Configuration ............................................................... 23 K KEY FOB Battery Replacement .......................................... 50 Keypad .............................................................................. 39 L LED Indicators ................................................................... 38 LISTEN Button ................................................................... 47 Listen/Recording Configuration Options .......................... 48 Location Assignment Changing ...................................................................... 27 N Recessed Mounting .......................................................... 12 Recommended ID Label ................................................... 21 Recommended Network Device Record .......................... 21 RECORD Check box ........................................................... 47 Relay Outputs ................................................................... 41 Replacing the KEY FOB Battery ......................................... 50 REPLAY Button.............................................................. 8, 40 RESET Button ................................................................ 8, 40 Reset Requests Button ..................................................... 47 Restoring Configuration Settings ................................................. 29 Factory Defaults .......................................................... 34 RS232 Port ........................................................................ 14 RSO (2005062) Input/Output Connections ...................... 10 S Safety Message .................................................................. 1 Select All Button ............................................................... 47 Selecting an Informer-IP Device ....................................... 46 Serial and Ethernet Ports Specifications................................................................. 7 Site ID Changing ...................................................................... 27 Specifications ..................................................................... 7 Audible Indications ........................................................ 7 Controls ......................................................................... 8 Electrical ........................................................................ 7 Serial and Ethernet Ports ............................................... 7 Visual Indications........................................................... 7 Wireless Key FOB Alert Buttons .................................... 7 Stop Alert Wavefile Button .............................................. 47 System Server and Unit ID Assigning...................................................................... 25 Network LEDs.................................................................... 39 T O Obtaining Service .............................................................. 50 Operating Instructions ...................................................... 38 P Parent Server, Site ID and Location Configuration............ 22 Playback Audio Button ...................................................... 47 POWER LED ................................................................... 7, 38 R Receiving a Test Message............................................................. 41 an Alert ........................................................................ 40 54 TALK Button...................................................................... 47 TALK LED....................................................................... 7, 38 Technical Support ............................................................. 50 TEST LED ....................................................................... 7, 38 Test Message Receiving ..................................................................... 41 Testing and Training ......................................................... 49 U Uploading Configuration Settings .................................... 32 User Password Changing ...................................................................... 26 Informer-IP Wall Mount Index Using the Intercom ........................................................... 44 Volume Adjustment ......................................................... 39 V W Visual Indications Specifications .................................................................7 Wall Mounting.................................................................. 11 Warranty, Limited .............................................................. 2 Wireless Key FOB Alert Buttons Specifications................................................................. 7 Wireless remote FOB ......................................................... 5 Wiring the Device ............................................................. 15 Informer-IP Wall Mount 55 2645 Federal Signal Drive, University Park, IL 60484-3167 Phone: 708-524-3400 Website: http://www.alertnotification.com

Informer-ip Wall Mount

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