Transcript
iQsystem
Software Installation Guide To Install the iQsystem, Follow these 6 easy steps.
Secure Software and Installation Key Verify Recommended System Requirements Choose your Configuration Install Certiport iQsystem Software Install Exam Software How to Run a Configuration Test
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Secure Software and Installation Key
INSTALLATION KEY
SOFTWARE
You will need access to the e-mail that was sent to you under the title “Getting Started.” If you have your 5.11 iQsystem installation, go on to Step 2 “Determine Minimum System Requirements” otherwise, complete the following 4 steps to obtain the software.
1.1
Login to the Portal at https://www.certiport.com/portal/SSL/Login.aspx
1.2
Select your Organization Administrator role, go to the “Toolkit” tab and select the “Testing System Downloads” just below the tab.
1.3
On the bottom of the page that comes up, click on the orange link that says “Download iQsystem” next to the paragraph titled “iQsystem Download and Installation Instructions.”
1.4
Download the “iQsystem General Install” General Install 67 MB
1.5
Download the Exam Software for the exams you wish to install Office 2000 WOW Exam 12 MB 39 MB Office XP Office 2003 Editions 12 MB 12 MB IC³ Exams 56 MB
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Verify Recommended System Requirements TESTING WORKSTATIONS
ADMINISTRATIVE
MICROSOFT OFFICE 2003 PROFESSIONAL
MICROSOFT OFFICE XP
MICROSOFT OFFICE 2000
Processor
Pentium III 500
Pentium III 500
P166
P166
Pentium III 500
RAM
256 MB
256 MB
32 MB
32 MB
256 MB
Hard Drive: Free Space
500 MB
500 MB
100 MB
100 MB
500 MB
Hard Drive: Partitioned
5 GB
5 GB
5 GB
SOFTWARE
Keyboard & Mouse
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IC³/WOW
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ALL
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Video Resolution
1024 x 768
1024 x 768
1024 x 768
1024 x 768
1024 x 768
Color Depth
256 or Higher
256 or Higher
256 or Higher
256 or Higher
256 or Higher
Monitor
17”
17”
17”
14”
14”
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Microsoft Windows 2000 Professional (SP 4)
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Microsoft Windows XP Professional (SP 2)
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Microsoft Windows 2000 Professional or Premium (SP 4)
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Microsoft Windows 98 Second Edition (SE)
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Microsoft Windows XP Professional or Premium (SP 3)
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Microsoft Office 2003 Professional (SP 1)
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Default Printer installed (300 dpi)
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Environment: Dedicated partition, machine or removable hard drive
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Flash Player 7 or higher
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RECOMMENDED SYSTEMS FOR IQSYSTEM 5.1 * Standalone workstations must meet or exceed the requirements for both Administrative Workstation and Testing Workstation * The exam install must match the Microsoft Office version on the machine, i.e.; if Microsoft Office XP is installed, you cannot install the Microsoft Office 2000 exams. Verify this in the install screen * Microsoft Office XP and 2003 exams cannot be installed on Microsoft Windows 98 * The following are not supported at this time: • AOL Internet service provider • Macintosh workstations • Microsoft Office Business and Standard Editions• Microsoft Windows ME • Microsoft Windows 2000 Server • Microsoft Windows NT • Win Modems • Terminal Server
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Choose your Configuration
ADMINISTRATIVE AND TEST WORKSTATION ONLY
STANDALONE (Both Administration and Testing software on One Workstation) The Standalone configuration will be used if one Workstation will be used to perform Administrative Tasks and to give Exams. If this is the configuration you will use, go to Step 4 Standalone for software installation instructions.
ADMINISTRATIVE WORKSTATION
TESTING WORKSTATION
TESTING WORKSTATION
NETWORKED The Networked configuration will be used for sites that have one Administration Workstation and one or more Testing Workstations networked together. • The Administration Workstation is the only workstation that will be required to connect to the Internet. • You will not be able to administer exams from the Administration Workstation. • You can connect up to 10 Testing Workstations to one Administration Workstation. If this is the configuration you will use, go to Step 4 Networked for software installation instructions.
ADMINISTRATIVE AND TEST WORKSTATION
TESTING WORKSTATION
TESTING WORKSTATION
NETWORKED + STANDALONE The Networked plus Standalone configuration will be used for sites that have the desire to give exams from the Administration Workstation and have one or more Testing Workstations networked together with it for testing purposes. • The Administration Workstation is the only workstation that will be required to connect to the Internet. • You will be able to administer exams from the Administration Workstation. • You can connect up to 10 Testing Workstations to one Administration Workstation. If this is the configuration you will use, go to Step 4 Networked + Standalone for software installation instructions.
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4
Install Certiport iQsystem Software
Standalone Install iQsystem Administrative Software
ADMINISTRATIVE AND TEST WORKSTATION ONLY 4.1 Insert CD or Execute Install Software
4.4 Site Administrator Setup
4.2 Select “Standalone Workstation Software”
Provide the information as prompted. This will assign administrative privileges for the iQsystem. You may want to record this information for future reference.
4.3 iQsystem Installation Key and Password Entry Enter your Installation Key and Password. You selected these during your testing center registration, and they were e-mailed to you under the subject “Getting Started.” They must be entered accurately, or the software will not run properly. If you cannot locate your key and password, contact Customer Support and a new password will be assigned.
4.5 Assign an Administrative Workstation Name
4.6 Click ‘Next’ to complete install 4.7 Restart the machine. This is the last prompt during installation. 4.8 The iQsystem software has been installed. Move on to Step 5 “Install Exam Software” on page 11.
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Install Certiport iQsystem Software
Networked
INSTALL IQSYSTEM ADMINISTRATIVE SOFTWARE
ADMINISTRATIVE WORKSTATION
TESTING WORKSTATION
TESTING WORKSTATION
4.1 Insert CD or Execute Install Software
4.4 Site Administrator Setup Provide the information as prompted. This will assign administrative privileges for the iQsystem. You may want to record this information for future reference.
4.2 Select “Administrative Workstation Software”
4.3 iQsystem Installation Key and Password Entry Enter your Installation Key and Password. You selected these during your testing center registration, and they were e-mailed to you under the subject “Getting Started.” They must be entered accurately, or the software will not run properly. If you cannot locate your key and password, contact Customer Support and a new password will be assigned.
4.5 Assign an Administrative Workstation Name
4.6 Click ‘Next’ to complete install 4.7 Restart the machine. This is the last prompt during installation. 4.8 The iQsystem software has been installed. Move on to Step 5 “Install Exam Software” on page 6.
INSTALL THE TESTING SOFTWARE
ADMINISTRATIVE WORKSTATION
TESTING WORKSTATION
4.9 Insert CD or Execute Install Software. 4.10 Select “Testing Workstation Software”
TESTING WORKSTATION
4.11 Select the database location—This is the Administrative Workstation name from Step 4.5. This name should be visible in the browser window.
4.12 Click ‘Next’ to complete install. 4.13 Restart the machine. This is the last prompt during installation. 4.14 Repeat the process for steps 4.9–4.13 for each test machine 4.15 The iQsystem software has now been installed. Move on to Step 5 “Install Exam Software” on page 6.
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Install Certiport iQsystem Software
Networked & Standalone
INSTALL IQSYSTEM ADMINISTRATIVE SOFTWARE
ADMINISTRATIVE AND TEST WORKSTATION
TESTING WORKSTATION
TESTING WORKSTATION
4.1 Insert CD or Execute Install Software
4.4 Site Administrator Setup Provide the information as prompted. This will assign administrative privileges for the iQsystem. You may want to record this information for future reference.
4.2 Select “Standalone Workstation Software”
4.3 iQsystem Installation Key and Password Entry Enter your Installation Key and Password. You selected these during your testing center registration, and they were e-mailed to you under the subject “Getting Started.” They must be entered accurately, or the software will not run properly. If you cannot locate your key and password, contact Customer Support and a new password will be assigned.
4.5 Assign an Administrative Workstation Name
4.6 Click ‘Next’ to complete install 4.7 Restart the machine. This is the last prompt during installation. 4.8 The iQsystem software has been installed. Move on to Step 5 “Install Exam Software” on page 6.
INSTALL THE TESTING SOFTWARE
ADMINISTRATIVE AND TEST WORKSTATION
TESTING WORKSTATION
4.9 Insert CD or Execute Install Software. 4.10 Select “Testing Workstation Software”
TESTING WORKSTATION
4.11 Select the database location—This is the Administrative Workstation name from Step 4.5. This name should be visible in the browser window.
4.12 Click ‘Next’ to complete install. 4.13 Restart the machine. This is the last prompt during installation. 4.14 Repeat the process for steps 4.9–4.13 for each test machine 4.15 The iQsystem software has now been installed. Move on to Step 5 “Install Exam Software” on page 11.
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Install Exam Software
INSTALL EXAM SOFTWARE Perform this step on each machine that will be used to administer exams. 5.1 Initiate the exam installation Double click the desired exam package--Microsoft Office 2000, Microsoft Office XP, Microsoft Office 2003, IC³, or WOW. 5.2 Review Exam Listing Being Installed The exam install must match the Office version on the machine, i.e,: if Microsoft Office XP is installed, you cannot install the Microsoft Office 2000 exams. Verify this in the install screen. 5.3 Click ‘Next’ to complete install. 5.4 Perform the iQsystem update for Administrative Workstation software.
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How to Run a Configuration Test
RUN CONFIG TEST Perform this step on each machine that will be used to administer exams. The Config test is intended to allow you to insure the exams will run correctly. It will run for 1-6 minutes, it does not require inventory and will not be scored.
CERTIPORT CUSTOMER SUPPORT Phone For Microsoft® Office Specialist
(801) 847-3100 (888) 222-7890 (US only) For IC³
(800) 572-9250
Run the Config Test from the Testing Workstation Application Console (Start/Programs/IQsystem) on any testing station. Go to the Exam Selection Screen, near the bottom of the screen you will see a box next to Config Test. Place a check in it, a window will appear, enter you administrative user name and password. Click ok and then select the exam from the drop down menu you would ike to test. Enter your administrative user name and password again at the bottom and click next.
THE INSTALLATION PROCESS IS NOW COMPLETE
Fax (801) 492-4118 E-mail
[email protected] URL http://info.certiport.com/iqcenters/support.asp
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