Installation Instructions - Ti

Transcript

R450™ MINI COLLECTOR INSTALLATION AND MAINTENANCE GUIDE R450™ Mini Collector Installation and Maintenance Guide E-Cod E-Cod R450™ Mini Collector Installation and Maintenance Guide Copyright This manual is an unpublished work and contains the trade secrets and confidential information of Neptune Technology Group Inc., which are not to be divulged to third parties and may not be reproduced or transmitted in whole or part, in any form or by any means, electronic or mechanical for any purpose, without the express written permission of Neptune Technology Group Inc. All rights to designs or inventions disclosed herein, including the right to manufacture, are reserved to Neptune Technology Group Inc. Neptune engages in ongoing research and development to improve and enhance its products. Therefore, Neptune reserves the right to change product or system specifications without notice. Trademarks Used in this Manual R450 System and R450 are trademarks of Neptune Technology Group Inc. N_SIGHT R450 is a trademark of Neptune Technology Group Inc. Other brands or product names are the trademarks or registered trademarks of their respective holders. FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. RF Exposure Information This equipment complies with the FCC RF radiation requirements for uncontrolled environments. To maintain compliance with these requirements, the antenna and any radiating elements should be installed to ensure that a minimum separation distance of 46cm is maintained from the general population. CAUTION: The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This device is approved with emissions having a sourcebased time-averaging duty factor not exceeding 50%. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Professional Installation In accordance with Section 15.203 of the FCC rules and regulations, the R450 Mini Collector must be professionally installed by trained installers. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Cet appareillage numérique de la classe A répond à toutes les exigences de l'interférence canadienne causant des règlements d'équipement. L'opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l'interférence nocive, et (2) ce dispositif doit accepter n'importe quelle interférence reçue, y compris l'interférence qui peut causer l'opération peu désirée. Important Safety Precautions Review the following precautionary measures prior to installation. Refer installation and service to qualified service personnel only. • Review the following precautionary measures prior to installation. Connections to the AC mains must be performed by a licensed electrician. No user-installable parts inside. • Installation must be done in accordance with the instructions contained in this manual. • Installation must be done in accordance with the National Electrical Code (NEC), NFPA 70 or Canadian Electrical Code (CEC.), CSA C22.2, No. 1. • In particular, installation must be done in accordance with NEC Article 810 or CEC Section 54. • This unit is not intended to be powered directly from the Mains Distribution System. CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer’s instructions. R450 Mini Collector Installation and Maintenance Guide Neptune Technology Group Inc. Literature No. IM R450 Mini Collector 03.12 Tallassee, AL 36078 Part No. 13025-001 1600 Alabama Highway 229 Tel: (334) 283-6555 Fax: (334) 263-7293 Copyright © 2011-2012 Neptune Technology Group Inc. All Rights Reserved Contents Trademarks Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RF Exposure Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Professional Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Industry Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Important Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii 1 Product Description General Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Types of R450 MC Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Determining How to Install the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Mounting Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Street Light Pole Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Tower Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Rooftop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Wall Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Performance Considerations with the R450 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Optimizing the Performance of a New System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Maintaining the Performance of the R450 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 R450 MC Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 GPRS Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 WiFi Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 CDMA Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2 General Installation Guidelines R450 MC Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 R450 MC Footprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 R450 Mini Collector Installation and Maintenance Guide v Contents R450 MC Installation Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Tools and Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 R450 MIU and Magnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 3 Installation of the R450 MC Mounting RF Antenna to Pole or Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Mounting the R450 MC – Solar Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Mounting the Battery Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Attaching the Solar Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Mounting the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Wiring the Solar Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Wiring the Battery Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Solar-Powered System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Wiring the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Applying the Ballast to the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Activating the R450 MC System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Activating the Solar Power System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Installing a Large Pole Mount System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Mounting the RF Antenna to a Large Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Mounting the R450 MC to a Large Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Mounting the Battery Box to a Large Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Mounting the Solar Panel to a Large Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Mounting the R450 MC to a Large Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Attaching Cables for the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Attaching the RF Antenna Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Weatherizing the RF Antenna Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Connecting the Ground Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring the GPRS Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring the CDMA Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Configuring the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Connecting Power to the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Connecting 12 Volt AC-Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Completing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Testing the Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Swiping the MIU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 If No Email is Received . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 vi R450 Mini Collector Installation and Maintenance Guide Contents Installing a Wall Mount System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Mounting the R450 MC to a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Connecting the Cables to the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Mounting the RF Antenna and Antenna Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Mounting the Antenna Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Mounting the Antenna Mast to the Building . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Mounting RF Antenna to Antenna Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Connecting the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 4 Troubleshooting Equipment Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 PC Notebook Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Additional Equipment Required for the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 R450 MC Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Multiple R450 MCs Not Syncing with Host Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 One R450 MC Not Syncing with the Host Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 First Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Initial Site Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Checking the General Health of the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Visual Check of Backhaul Modem Power and Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 WiFi Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Additional Detail Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Verifying Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Verifying Radio Module Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Verifying GPRS Modem Backhaul Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Verifying Radio Functionality Using an MIU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 R450 MC is Syncing but Not Supplying MIU Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Initial Observations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Transmitter Transmits but No MIU Readings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 The Radio Module Never Transmits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 R450 MC Not Collecting as Much Data as Before but Still Collecting Some MIU Data . . . . . . . . . . . . 55 Diagnostic Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 GPRS Modem Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 MSD Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 FST Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Starting FST Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 R450 Mini Collector Installation and Maintenance Guide vii Contents CPU Boot-Up Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 A RF Antenna Installation RF Antenna Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Mounting the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Site Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Feed Line and Antenna Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Feed Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Feed Line Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Neptune Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 System Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Power Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Coax Cable Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 VSWR Calculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Using a Wattmeter and a Handheld 450 MHz Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Using the AEA 140-525 Antenna Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Taking the Reading and Calculating VSWR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 General Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 RF Antenna Installation Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Tools and Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Installation of the RF Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Locating the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Mounting the RF Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Attaching the RF Antenna Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Weatherizing the Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 B R450 MC Stand Using the R450 MC Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 viii R450 Mini Collector Installation and Maintenance Guide Contents Ballast Requirements vs. Wind Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Ballast Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Applying the Ballast to the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Rohn Industries Stand – Part # JRM23855 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Valmont Structures Stand – Part # 99281 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 C Solar Power Information Magnetic Declination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Correction for Magnetic Declination and Array Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Facing True South . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Specific Tilt Angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Selecting the Correct Solar Power System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Troubleshooting the Solar Power System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Troubleshooting the Solar Panel’s Load/Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Troubleshooting the Solar Panel’s Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 PV Array (Solar Panel) Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 D External GPRS Antenna Option Activating Raven X on AT&T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Opening the SIM Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Removing the SIM from the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Ejecting the SIM Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Inserting the SIM into the Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Inserting the Tray and SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Finishing the SIM installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Starting AceManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Connecting to the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Entering the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Writing the Settings to the Raven X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 R450 Mini Collector Installation and Maintenance Guide ix Contents E External GPRS Antenna Option External GPRS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Installing the External GPRS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 F CDMA Modem Conversion Kit Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Tools Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Parts Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Switching Modems Using the Conversion Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 GPRS/Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Activating the CDMA Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Accessing the Modem’s Homepage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Setting the Auto Connect Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Glossary Index x R450 Mini Collector Installation and Maintenance Guide Figures Figure 1 2 3 4 5 6 8 7 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 Title Page R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Pole Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Tower Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Stand Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Wall Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 RF Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Antenna Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Attaching Coax Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Weatherizing RF Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Using Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Installing Pole Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Battery Box Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Battery and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 R450 MC Solar Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Solar Panel Attached . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Solar Panel Tilt Angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Mounting Bracket for the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Positioning the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Back of Battery Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Feeding Conductor Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Tightening Connector Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Battery Box Wires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 R450 MC Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Stand with Concrete Block Ballast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Activating the Solar System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Configuring the GPRS Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 RF Antenna for a Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Pole Hardware for the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Slots on Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Battery Box Clamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Pole Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Battery Box Mounted to a Large Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Solar Panel Mounted to a Large Pole. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Solar Panel Tilt Angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Snaplock Clamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Mounted to a Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Attaching the RF Antenna Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Weatherizing the RF Antenna Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Weatherized RF Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 R450 Mini Collector Installation and Maintenance Guide xi Figures Figure 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 xii Title Page Power Cable Attached to the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Ground Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring the GPRS Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Attaching Transformer to Large Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Attaching Circular Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Swiping the MIU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Email Sent from R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 R450 MC Mounted on Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Adding Cables to the RR450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Weatherizing RF Antenna Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Attaching Circular Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Completed Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Securing Pole Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Lining up Second Pole Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 RF Antenna Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Attaching Coax Cable to RF Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Weatherizing RF Antenna Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Mounting RF Antenna to Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Securing the Coax Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Ethernet Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Ethernet Feed-Through Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 RJ45 Ethernet Plug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Ethernet Plug Terminated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Ethernet Plug Inserted in the R450 MC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Radio Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 GPRS Modem Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 WiFi Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 AC Power Plug Disconnected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Radio Module Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 GPRS Modem Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Sierra Wireless AceManager Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Connect to Modem Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 RSSI Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Null Modem Serial Cable Connected to FST Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 HyperTerminal Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Serial Data Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Reset Switch and CPU Boot-Up Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Support Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 AEA Antenna Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 RF Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 R450 Mini Collector Installation and Maintenance Guide Figures Figure 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 Title Page RF Antenna Cable and Trench . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 RF Antenna to be Mounted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Antenna Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Weatherizing the RF Antenna Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Stand with Concrete Block Ballast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Rohn Industries Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Valmont Structures Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Magnetic Declination U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Solar Power Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Raven X Slot Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 SIM Tray Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Examples of Empty SIM Tray and a Tray with a Sample SIM . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Inserting the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 AceManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Connect to Modem Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 AceManager: Misc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 AceManager: Misc - *NETUID, *NETPW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 AceManager: Write . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 R450 DC with CDMA Modem Conversion Kit Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Browser Connection Login Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Auto Connect Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Provisioning Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 PPP Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Verizon Provisioning via OTASP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Verizon CDMA Connection Status after Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Verizon Cell Connection Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 PPP Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 R450 Mini Collector Installation and Maintenance Guide xiii Figures Notes: xiv R450 Mini Collector Installation and Maintenance Guide Tables Table 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 14 15 16 17 18 19 Title Page GPRS Modem Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Ethernet Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 WiFi Modem Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 CDMA Modem Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Recommended Tools and Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Installing the R450 MC Large Pole Mount System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Installing a Wall Mount System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 GPRS Modem (Raven X) Signal LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Neptune Part Numbers for Cable and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Connectors and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Power Measurement to Return Loss and VSWR Conversion Table . . . . . . . . . . . . . . . . . . . 67 Coax Cable Loss Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Recommended Tools and Materials for RF Antenna Installations . . . . . . . . . . . . . . . . . . . . . 72 Rohn Industries Stand Concrete Block Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Valmont Structures Stand Concrete Block Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Solar Power System Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Solar Power System Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Battery Load Voltage by DOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Voltages for SoC at 25°C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Sunlight by Time of Day in the Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Sunlight by Time of Day in the Summer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 R450 Mini Collector Installation and Maintenance Guide xv Tables Notes: xvi R450 Mini Collector Installation and Maintenance Guide 1 Product Description General Product Overview This section provides a general description of the R450™ Mini Collector (R450 MC). The R450 MC receives, stores, and communicates meter reading data to the N_SIGHT™ R450 Host Software (version 1.6 or later) in the host computer. The R450 MC collects meter reading data from Neptune’s R450 Meter Interface Unit (MIU) interfacing with Neptune’s absolute encoder register. This data can later be uploaded to the Customer Information System (CIS) and sent to the utility billing system for processing. The R450 MC utilizes frequencies in the 450-470 MHz licensed band. An FCC license is required prior to installation of the system. Figure 1 R450 MC This chapter is designed to provide you with an introduction to the installation process. It explains the focus of the guide, the pre-installation personnel responsibilities, and general information on customer support. Before you begin to install the R450 MC, it is important to become familiar with the unit and its components. This guide is intended for use by installers and is designed to help in the installation process. This guide contains information on the components and specifications, the site selection, and the actual installation of the unit. R450 Mini Collector Installation and Maintenance Guide 1 Product Description Types of R450 MC Installations There are three R450 MC variants depending upon the mounting option, power supply option, and backhaul communications required. Each type is powered by either 12VAC or 12VDC. Neptune provides an installation kit for each type of installation. The standard configuration of the R450 MC backhaul is a GPRS modem. Other available backhaul options include using an Ethernet connection, a Wireless Fidelity (WiFi) modem, or a Code Division Multiple Access (CDMA) modem. Mounting Options Supports: • Existing light poles • Towers • Wall mount • Rooftop mount The R450 MC can be mounted on a wall, a pole, or a stand as shown in the illustrations on the following pages. Power Supply Options • AC Transformer • UPS • Solar Backhaul Communications Options 2 • GPRS modem (standard configuration) • Ethernet • WiFi modem • CDMA modem R450 Mini Collector Installation and Maintenance Guide Product Description Determining How to Install the R450 MC For best performance of your R450 MC, mount the RF antenna at a minimum of 30 feet high, but no more than 75 feet high. The following figure illustrates how the R450 MC can be installed. RF antenna R450 Mini Collector Street light) AC/DC power supply 1 to 4 feet Transformer Either or Solar collector UPS One or the other Figure 2 Mounting Options Depending upon the availability of communications, GPRS, WiFi, Ethernet, or CDMA modems can be used. Use site selection checklist before installing the R450 MC. R450 Mini Collector Installation and Maintenance Guide 3 Product Description Mounting Configurations Street Light Pole Installation The pole installation is used for an outdoor free-standing pole. Refer to Figure 3 for how you can install the R450 MC on a pole. RF antenna R450 Mini Collector Solar collector UPS Figure 3 Pole Installation Depending upon the availability of communications, GPRS, WiFi, Ethernet, or CDMA modems can be used. 4 R450 Mini Collector Installation and Maintenance Guide Product Description Tower Mount The tower mount installation is used for an outdoor tower. Refer to Figure 4 for how to install the R450 MC on a tower. RF antenna R450 Mini Collector Transformer Figure 4 Tower Mount Installation Rooftop Installation The rooftop installation is used when the R450 MC is mounted in a high location, such as on a rooftop. Refer to Figure 5. Figure 5 Stand Installation Depending upon the availability of communications, GPRS, WiFi, Ethernet, or CDMA modems can be used. R450 Mini Collector Installation and Maintenance Guide 5 Product Description Wall Mount Installation The wall-mounted installation can be installed outdoors. Refer to Figure 6 for how to mount the R450 MC to a wall. Figure 6 Wall Mount Installation Depending upon the availability of communications, GPRS, WiFi, Ethernet, or CDMA modems can be used. Do not mount the R450 MC, antenna mast, or antenna to a pole or similar structure carrying open electric light, power wires, or trolley wires over 250 volts. See NEC, Article 810. Always mount the R450 MC at least three feet above ground level. 6 R450 Mini Collector Installation and Maintenance Guide Product Description Performance Considerations with the R450 System This section addresses situations where the system is functioning but R450 MC or MIU communication is not performing as expected. This discussion covers two situations. • The first is getting the newly installed system to perform per specification. • The second covers an installed system where the performance degrades suddenly or over time. Optimizing the Performance of a New System Before you install the system, Neptune uses computer software and other resources to predict the performance of the system and recommend a minimum number of R450 MCs to provide the desired performance. Each site has a survey performed that provides recommendations on antenna placement and looks for potential radio interference problems. These steps can identify many of the potential problems but may not be able to identify all the problems encountered during installation and maintaining the system. If Neptune’s propagation model is not followed, then the resulting performance may not meet expectations. Owners of both licensed and unlicensed equipment are responsible for the proper operation of their equipment. If it is not operating within specifications, the owner is required to bring the systems into compliance or stop using it. This can be beyond the capability of most homeowners and small businesses, requiring a cooperative effort to solve. It is possible for a piece of equipment to be functioning totally within its required specifications and still cause interference with the R450 System. The collaborative effort of all the affected parties is required to solve this type of problem requires. During the initial installation of a site, Neptune advises using a receiver or high quality spectrum analyzer connected to the antenna to assure that the transmit and receive frequencies are free from interference. Additionally, be sure that there are no potentially interfering signals around the frequencies used by the R450 MC, both transmit or receive. The overall noise level could potentially reduce the sensitivity of the R450 MC or MIU receivers. A recommended receiver is the Icom ICPCR1500 which includes a PC interface. A Rohde & Schwarz FSH3.03 or FSH3.23 spectrum analyzer is also acceptable. R450 Mini Collector Installation and Maintenance Guide 7 Product Description Problems can occur from a number of sources. Some common problems include the following: • Improper installation, for example, loose connectors. Refer to “Feed Line and Antenna Recommendations” on page 62 in Appendix A to confirm the correct installation procedures. You must provide this appendix to antenna contractors prior to installation. Failure to follow these procedures can result in poor system performance. • Local cable systems having leaks in the cables and amplifiers can degrade the performance of the R450 System. • Local businesses and factories can have equipment that raises the ambient noise level, reducing the ability of the R450 MC to hear MIUs. • Local residences and businesses can have equipment that interferes with the R450 System. Site surveys often find these problems but cannot detect intermittent, factory shift related, or other time specific sources of interference. Being in close proximity to a high power commercial broadcast antenna produces a unique set of problems. Loose or badly corroded hardware on or near the site can cause signals from the R450 MC or other transmitters near the site to combine with the broadcast signal and produce interfering signals. Incorrectly installed antennas and feed lines can also cause similar problems. The R450 MC and other local transmitters themselves can also be a source of re-radiated interference. Additional equipment, that your installer can recommend can help control these issues. Terrain and the types of buildings in the area can affect the performance of the R450 System. Hilly or rolling terrain as well as tall buildings can make it difficult to receive even local MIUs. Placement of the MIUs (wall mount and pit style) can be critical in some areas. Additional R450 MCs that can supplement the problem areas can be the best solution in these situations. Maintaining the Performance of the R450 System The first major activity is to be sure that you properly install all the R450 MIUs so that the R450 System can reliably receive their transmissions. The troubleshooting section of this guide includes recommendations on how to verify that the R450 MC and antenna system are performing up to specification. Storm activity can degrade the performance of the R450 MC. If this happens, the lightning arrestors should be checked and replaced if defective. Running the surveys again using the radio receiver can identify new sources of interference. Problems related to specific time windows should have the surveys performed during those time periods. 8 R450 Mini Collector Installation and Maintenance Guide Product Description R450 MC Kits The following section describes the components for each of the four R450 MC kits. GPRS Modem The R450 MC is mounted on either a pole, a wall, or a stand. The following list includes the parts needed for the R450 MC – GPRS modem kit. Table 1 GPRS Modem Parts List Part Number Description 13071-000 R450 MC (GPRS modem); includes pole/wall mounting bracket 13071-XXX R450 MC Accessories 13025-001 R450 MC Installation and Maintenance Guide Qty. 1 A/R 1 The GPRS modem requires a System Information Manager (SIM) card which must be ordered separately. Obtain the SIM card from the GPRS service carrier. For a list of GPRS carriers go to http://www.sierrawireless.com/ support. Customer must maintain the username, password, and APN information supplied by the GPRS service provider. Ethernet The following list includes the parts needed for the R450 MC – Ethernet kit. Table 2 Ethernet Parts List Part Number Description Qty. 13071-100 R450 MC (Ethernet); includes pole/wall mounting bracket 1 13071-XXX R450 MC Accessories 13025-001 R450 MC Installation and Maintenance Guide R450 Mini Collector Installation and Maintenance Guide A/R 1 9 Product Description WiFi Modem The following list includes the parts needed for the R450 MC – WiFi modem kit. Table 3 WiFi Modem Parts List Part Number Description 13071-200 R450 MC (WiFi modem); includes pole/wall mounting bracket 13071-XXX R450 MC Accessories 13025-001 R450 MC Installation and Maintenance Guide Qty. 1 A/R 1 CDMA Modem The following list includes parts needed for the R450 MC - CDMA modem kit. Table 4 CDMA Modem Parts List Part Number 10 Description Qty. 13071-300 R450 MC Assembly; CDMA modem - Verizon 1 13071-400 R450 MC Assembly, CDMA modem - Sprint 1 13071-XXX R450 MC Accessories 13025-001 R450 MC Installation and Maintenance Guide A/R 1 R450 Mini Collector Installation and Maintenance Guide 2 General Installation Guidelines This section describes the specifications for the R450 Mini Collector (R450 MC), storage, unpacking instructions, preliminary tests, tools, materials, site selection, and installation of the R450 MC. R450 MC Specifications Electrical Specifications AC Power DC Power Power Consumption 12V AC, 0.62A nominal (2A peak) 12V DC, 0.62A nominal (2A peak) 7.5 Watts Environmental Conditions Operating Temperature -22° to 140°F (-30° to 60°C) Storage Temperature -40° to 185°F (-40° to 85°C) Operating Humidity Environmental Rating 0 to 95% Non-condensing National Electrical Manufacturers Association (NEMA) 4X Enclosure Mechanical Specifications Maximum Weight Dimensions 13.8 pounds 6.25 Kg 9 inches W x 13 inches H x 4.5 inches D 22.8cm W x 33cm H x 11.4cm D R450 MC Footprint R450 MC Stand (Rohn) R450 MC Stand (Valmont) R450 Mini Collector Installation and Maintenance Guide 5-foot X 5-foot Square 1.54M X 1.5M Square 8-foot X 8-foot Triangle 2.4M X 2.4M Triangle 11 General Installation Guidelines Storage Upon receipt, inspect shipping containers for damage, and inspect the contents of any damaged cartons prior to storage. Once the inspection is complete, store the cartons in a clean, dry environment. The temperature should remain between -40° and 185°F (-40° and 85°C). Unpacking As with all precision electronic instruments, the R450 MC should be handled with care; however, no special handling is required. After unpacking the R450 MC, inspect it for damage. If any parts of the R450 MC appear to be damaged or prove to be defective upon installation, notify your Neptune sales representative. If the unit or item requires reshipment, use the original cardboard box and packing material. R450 MC Installation Kits The RF antenna and accessories are ordered separately from the R450 MC. The RF antenna, coax cables, and coax connectors must be ordered as accessories. See “RF Antenna Installation” on page 61 in Appendix A for a list of the antenna accessories and cables. GPRS diagnostics Microsoft Diagnostics (MSD) Field Service Tool port. See Field Service Tool User’s Manual. USB port (must be configured for the specific R450 MC) Cover for CPU Radio module Power RF antenna connection GPRS/WiFi antenna RF antenna Figure 8 RF Antenna Figure 7 R450 MC The pole/wall mounting bracket is included with the R450 MC. 12 R450 Mini Collector Installation and Maintenance Guide General Installation Guidelines Tools and Materials Table 5 shows the recommended tools and materials you need to successfully install the R450 MC. Some items may not apply to your specific installation or the list may not contain all required tools or materials depending on which installation method you use. Table 5 Recommended Tools and Materials Item Description/ Recommendation Use Tool Kit Contains standard tools including: • Assorted screwdrivers (medium and large Phillips head and flat head) • Cordless electric drill/assorted bits • Adjustable wrench • Standard socket wrench set • Standard box-end wrench set • Hammer • Channel locks • Compass • Protractor • T27 Torx Pin-Head Tool Various installation procedures performed by the installer UV-Stable Cable Ties 8-inch and 12-inch 20.32cm and 30.48cm Securing coax cable and flexible conduit Cable Clips Various sizes Securing coax cable Concrete Blocks 8-inch X 8-inch X 16-inch 20.32cm X 20.32cm X 40.64 cm Ballast for the R450 Mini Collector Stand Weatherizing Kit PolyPhasor P/N: WK-1 or Times Microwave P/N: WK-S-2 Weatherproofing coax cable connections Electrical Tape 3M Super 88 or equivalent tape Weatherproofing coax cable connections Safety Glasses ANSI Z87 Protect eyes R450 MIU and Magnet If you have R450 MIUs already installed, you can use these to test if the R450 MC is receiving readings from MIUs. However, it is recommended that you take an R450 MIU and Neptune magnet with you when you install the R450 MC. These items are needed to test the unit. See “Swiping the MIU” on page 32. Be sure that the N_SIGHT R450 Host Software (version 1.6 or later) is running and that you have an R450 MIU and magnet with you when you install the R450 MC. You will use the R450 MIU to test the unit. R450 Mini Collector Installation and Maintenance Guide 13 3 Installation of the R450 MC This chapter contains sections detailing the installation instructions for the R450 Mini Collector (R450 MC) installation options: • “Mounting the Battery Box” on page 16 • “Attaching the Solar Panel” on page 17 • “Mounting the R450 MC” on page 18 • “Installing a Large Pole Mount System” on page 23 • “Installing a Wall Mount System” on page 34 • “Troubleshooting” on page 43 Mounting RF Antenna to Pole or Stand To mount the RF antenna to a pole or a stand, complete the following steps. 1 Assemble the stand per manufacturer's instructions. If mounting to a 2-inch round SCH40 steel pole, seat the pole per the recommendations from the solar-powered system's Installation Guide. The pole is to be seated against a firm, crushed-stone base, on firm, compacted soil a minimum of 6-inch below the frost line encased in reinforced concrete per ASTM standards. The pole is to be level and plumb. 2 Attach the antenna mounting brackets to pole. See Figure 9. Figure 9 Antenna Mounting Brackets 14 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC 3 Attach the coax cable to RF antenna. See Figure 10. 4 Weatherize the RF antenna connection using the weatherizing kit, Polyphasor Part No: WK-1. See Figure 11. 5 Mount the RF antenna to the antenna pole using antenna mounting brackets. See Figure 12. 6 Secure the coaxial cable every two feet along the pole using UV-stable wire ties. See Figure 12. Figure 10 Attaching Coax Cable Figure 11 Weatherizing RF Antenna Mounting brackets UV-stable wire ties Figure 12 Using Mounting Brackets R450 Mini Collector Installation and Maintenance Guide 15 Installation of the R450 MC Mounting the R450 MC – Solar Configuration Mounting the Battery Box The following instructions are for the installation of the battery box needed for the solar panel of an R450 MC solar-powered system. If you are installing an AC-powered system, skip this step. Prior to installing a solar-powered unit, choose a non-shaded location that faces true south. Determine true south by using a magnetic compass corrected for magnetic declination. Refer to the Installation Manual for the solar power system. In addition, refer to “Solar Power Information” on page 81 in Appendix C. To mount the battery box, complete the following steps. 1 Install the brackets onto the pole using the U-bolts provided. Be sure the U-bolts are spaced 12.75 inches (32.39 cm) apart and face the brackets true south. See Figure 13. 2 Install the brackets onto the pole using the U-bolts provided. Be sure the U-bolts are spaced 12.75 inches (32.39 cm) apart. See Figure 14. 3 Lift the battery box, then lower it so that the flange on the top rear of the box slides over the flange of the top bracket and locks in place. Figure 13 Installing Pole Brackets Back of battery box Bracket U-bolts The square holes in the bottom bracket now line up with the holes in the bottom rear of the enclosure. Pole 4 Secure the box to the bottom bracket using the 5/16-inch carriage bolts. Knockouts Figure 14 Battery Box Installed 16 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC 5 Install the battery in the battery box leaving ventilation areas free of blockage. 6 Connect the B+ wire to the positive battery terminal. Connect the B- wire to the negative battery terminal. See Figure 15. B- wire (black) B+ wire (red) Apply anti-oxidant joint compound, such as NOALOX, to the battery terminals. 7 Remove the two 1/2-inch knockouts in the rear of the battery box by lightly tapping them with a flathead screwdriver and hammer. See Figure 14 on page 16. Figure 15 Battery and Wiring Attaching the Solar Panel The following instructions are for the installation of the solar panel of an R450 MC solar-powered system. If you are installing an AC-powered system, skip this step. The solar panel is mounted to the R450 MC stand or to a pole. See Figure 16. This panel allows the R450 MC to operate using energy generated by the sun. Figure 16 R450 MC Solar Panel It is important to install the solar panel so that it faces true south. The solar panel tilt angle should be set based on latitude. For latitude range between 25º and 60º, the solar panel tilt angle should be set for latitude plus 15º. It is recommended that the solar panel tilt be limited to 15º minimum angle and 60º for a maximum tilt angle. To mount the solar panel, complete the following steps. 1 U-bolts Attach the solar panel to the pole using the U-bolts or bands provided. See Figure 17. Figure 17 Solar Panel Attached R450 Mini Collector Installation and Maintenance Guide 17 Installation of the R450 MC Attach the solar panel just above the battery box. 2 Use a protractor to set the angle of the solar panel. For latitude range between 25º and 60º, set solar panel tilt angle for latitude plus 15º minimum angle and 60º for a maximum tilt angle. “Solar Power Information” on page 81. You can find the latitude of your location by using a map, mapping software, or a Global Positioning System (GPS) device. 3 Tighten all the nuts and bolts. Figure 18 Solar Panel Tilt Angle Mounting the R450 MC To mount the R450 MC to a pole or stand, complete the following steps. The pole/wall mounting bracket is included with the R450 MC. The clamps are ordered as accessories. 1 Position the R450 MC so that the top of the box is approximately four inches above the battery box. Mounting bracket Figure 19 Mounting Bracket for the R450 MC 18 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC Snaplock clamps 2 Attach the R450 MC to the pole using two stainless steel Snaplock clamps. See Figure 20. 3 Tighten the clamps with a nut-driver, as illustrated in Figure 20. Figure 20 Positioning the R450 MC Wiring the Solar Panel The following instructions are for the solar panel of an R450 MC solar-powered system. If you are installing an AC-powered system, skip this step. Proceed to “Wiring the R450 MC” on page 21. Connect the solar panel to the battery box by completing the following steps. Wire feed from solar panel Connector hub 1 Feed the flexible conduit wiring from the solar panel to the back of the battery box. See Figure 21. 2 Connect the green GND solar panel wire to the green GND lead in the battery box. 3 Connect the red PV + solar panel positive lead to the red PV + wire in the battery box. 4 Connect the black PV - solar panel negative lead to the black PV wire in the battery box. Figure 21 Back of Battery Box Wiring the Battery Box The following instructions are for wiring the battery box needed for the solar panel of a R450 MC solar-powered system. If you are installing an AC-powered system, skip this step. R450 Mini Collector Installation and Maintenance Guide 19 Installation of the R450 MC Solar-Powered System Connector hub Connect the R450 MC to the battery box by completing the following steps. 1 Attach the 1/2-inch connector hub to the back of the battery box. See Figure 22. 2 Insert the DC power cable through the connector hub. Insert enough cable so that it can be terminated to the load terminals inside the battery box. See Figure 22. 3 Tighten the connector hub using a crescent wrench to secure the cable. See Figure 23. 4 Strip back the insulation 1/2-inch on red and black wires. 5 Attach the red (+) wire to the Load (+) terminal inside the battery box. 6 Attach the black (-) wire to the Load (-) terminal inside the battery box. See Figure 24. Figure 22 Feeding Conductor Wire Crescent wrench Connector hub Wire feed from solar panel Wire feed to R450 MC Figure 23 Tightening Connector Hub Load terminal connection Wire feed to R450 MC Figure 24 Battery Box Wires 20 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC Wiring the R450 MC Connect the wiring in the R450 MC by completing the following steps. 1 Attach the power plug to the R450 MC by pushing and rotating the circular power connector clockwise to engage it. 2 Secure the R450 MC cover with the tamper-resistant T27 Torx Pin-Head tool. Power port Figure 25 R450 MC Wiring Install a roof pad between stand and rooftop to protect roof. See “R450 MC Stand” on page 77 in Appendix B. Applying the Ballast to the Stand After the R450 MC is wired, the next stage is to secure the entire unit in its location by applying the ballast. To apply the ballast to the stand, complete the following steps. 1 Refer to Appendix B to determine the adequate amount of ballast for your installation. 2 Evenly distribute the ballast to secure the stand in its position as illustrated in Figure 26. Figure 26 Stand with Concrete Block Ballast Activating the R450 MC System Once you have all the kit items in place, attached, and mounted, you can activate the R450 MC system. . R450 Mini Collector Installation and Maintenance Guide 21 Installation of the R450 MC Activating the Solar Power System To activate the battery, complete the following steps. Breaker 1 Open the door of the battery box. 2 Turn the two breakers to the ON position. 3 Close the battery box with locking key. Figure 27 Activating the Solar System This should activate both the battery box and the R450 MC. Cornered screws (4) 4 Open the R450 MC. 5 Watch the LED located in the lower right corner of the radio module. There is approximately a 30-second delay before the LED activates. 6 Configure the GPRS modem. See “Configuring the GPRS Modem” on page 29. Figure 28 Configuring the GPRS Modem If the R450 MC is an Ethernet version, skip step 6. 7 Configure the USB flash drive using the N_SIGHT R450 Host Software (version 1.6 or later). If configuring multiple USB flash drives, be sure to label them accordingly. 8 Configure the R450 MC using the configured USB flash drive. See “Configuring the R450 MC” on page 30. The configured USB flash drive contains information that is unique to each R450 MC. Do not inadvertently switch them during R450 MC configuration. 22 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC Installing a Large Pole Mount System This section presents a table to be used to mount the R450 MC system to a large pole. The instructions to mount the R450 MC system to a large pole are very similar to the instructions for installing a stand system. • Please refer to “Mounting the R450 MC to a Large Pole” on page 24. • Please note that information bullets, such as these, are included in each section for special considerations added for the large pole installation. To assemble and install the pole mount system, complete the instructions contained in the following sections of this manual. Table 6 Installing the R450 MC Large Pole Mount System Complete Steps for... 1 “Mounting the RF Antenna to a Large Pole” on page 23 2 “Mounting the R450 MC to a Large Pole” on page 24 3 “Mounting the Battery Box to a Large Pole” on page 25 4 “Mounting the Solar Panel to a Large Pole” on page 26 Mounting the RF Antenna to a Large Pole Mount the RF antenna to a 3-inch to 16-inch (7.62 cm to 40.64 cm) diameter pole by completing the following steps. 1 Mount the RF antenna to the pole the same as when mounting to a stand. See “Attaching the RF Antenna Cable” on page 27. However, use the 2-inch to 12-inch Snaplock clamps to mount the antenna bracket to the pole as shown in Figure 29. RF antenna Figure 29 RF Antenna for a Pole R450 Mini Collector Installation and Maintenance Guide 23 Installation of the R450 MC When mounting the RF antenna to a tower or tall pole, always hoist the coax cable and antenna separately. 2 Attach the supplied coax cable to the base of the antenna. 3 Weatherize the antenna connection using the weatherization kit. Mounting the R450 MC to a Large Pole Mount the R450 MC to a 3-inch to 16-inch (7.62 cm to 40.64 cm) diameter pole by completing the following steps. 1 Snaplock clamps Mount R450 MC to pole using two stainless steel Snaplock clamps (9/16-inch wide; 2 - 12 1/4-inch diameter). Figure 30 Pole Hardware for the R450 MC The pole/wall mounting bracket is included with the R450 MC. Snaplock clamps must be ordered as accessories. 2 Insert clamps through the slots on the mounting bracket. See Figure 31. Mounting bracket slots Figure 31 Slots on Mounting Bracket 24 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC Mounting the Battery Box to a Large Pole Mount the battery box to a 3-inch to 16-inch (7.62 cm to 40.64 cm) diameter pole by completing the following steps. 1 Open the battery box and make sure the breakers are in the OFF position. See Figure 15 on page 17. 2 Mount the battery box to a large pole. However, use the Bolt-ABand clamps as shown in Figure 32. 3 Install brackets onto the pole using the Bolt-A-Band clamps provided. Be sure that the brackets are spaced 12.75 inches (32.39 cm) apart. See Figure 33. 4 Lift the battery box then lower it so that the flange on the top rear of the box slides over the flange of the top bracket and locks in place. Figure 32 Battery Box Clamps Bolt-A-Band clamps The square holes in the bottom bracket now line up with the holes in the bottom rear of the enclosure. Pole brackets Figure 33 Pole Hardware 5 Secure the box to the bottom bracket using the 5/16-inch carriage bolts. 6 Center the battery in the battery box leaving ventilation areas free of blockage. 7 Close the door of the battery box with the locking key. Figure 34 Battery Box Mounted to a Large Pole Prior to installing a solar unit, choose a location that faces true south. Use a magnetic compass to help determine the correct direction and location for your unit. You can determine true south by using a magnetic compass corrected for magnetic declination. (Refer to the Installation, Operations, and Maintenance Manual for the solar power system. In addition, refer to Appendix C.) R450 Mini Collector Installation and Maintenance Guide 25 Installation of the R450 MC Mounting the Solar Panel to a Large Pole Bolt-A-Band clamps Mount the solar panel to a 3-inch to 16-inch diameter pole by completing the following steps. Tilt angle 1 Attach the solar panel to the large pole using the Bolt-A-Band clamps provided. See Figure 35. 2 Install the solar panel so that it faces true south. 3 Set solar panel tilt angle based on latitude. Figure 35 Solar Panel Mounted to a Large Pole. For latitude range between 25º and 60º, set solar panel tilt angle for latitude plus 15º. It is recommended that the solar panel be limited to 15º minimum angle and 60º for a maximum tilt angle. See Appendix C “Solar Power Information” on page 81. Distance between brackets 4 Adjust the PV array mounting bracket to obtain the proper tilt angle. See Figure 36. Solar panel Figure 36 Solar Panel Tilt Angle Mounting the R450 MC to a Large Pole To mount the R450 MC to a large pole, complete the following steps. The pole/wall mounting bracket is included with the R450 MC. Snaplock clamps must be ordered as accessories. 1 Attach the R450 MC to the large pole using two stainless steel Snaplock clamps. See Figure 37. 2 Position the R450 MC so that it is in close proximity with the battery box and the solar panel. See Figure 20 on page 19. Snaplock clamps Figure 37 Snaplock Clamps 26 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC 3 Tighten the Snaplock clamps. See Figure 38. Figure 38 Mounted to a Pole Attaching Cables for the R450 MC The corresponding sections detail how to attach the following components: • RF antenna cable • Ground wire • AC power source Refer to the following sections for the steps to attach these items. Attaching the RF Antenna Cable Complete the following instructions to attach the RF antenna cable. 1 Locate the RF antenna cable that extends from the RF antenna. 2 Connect the RF antenna cable to the RF antenna connector located on the bottom of the R450 MC. See Figure 39. 3 Tighten the coaxial connector to 14 in-lb. (1.58 Nm.) RF antenna connection Figure 39 Attaching the RF Antenna Cable Special consideration should be given when the R450 MC is installed inside a building. The screen (shield) of the coaxial cable must be connected to earth (grounded) at the entrance to the building. This should be done in accordance with applicable national electrical installation codes (Section 820.93 of the National Electrical Code, ANSI/NFPA 70). R450 Mini Collector Installation and Maintenance Guide 27 Installation of the R450 MC Weatherizing the RF Antenna Connection Complete the following instructions to weatherproof the RF antenna. 1 Weatherize the RF antenna port connection using the weatherizing kit, Polyphasor Part No. WK-1. See Figure 40. 2 Start the tape at the top of the RF antenna connection as illustrated in Figure 40. 3 Wrap the tape clockwise around the connection several times and slowly work your way downward to weatherize the RF antenna connection. Be sure to overlap the tape at least 1/4-inch. Weatherizing RF antenna Figure 40 Weatherizing the RF Antenna Connection When complete, the weatherized port should resemble Figure 41. RF antenna weatherized Figure 41 Weatherized RF Port Attaching the Power Cable To attach the power cable, complete the following step. Attach the power plug to the R450 MC by pushing and rotating the circular power connector clockwise to engage it. The power connector is weatherproof and doesn't require weatherization wrap. However, it is okay to do so. Power cable Figure 42 Power Cable Attached to the R450 MC 28 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC Connecting the Ground Wire To attach the ground wire, complete the following steps. 1 Locate the lightning protection system ground for the site. 2 Connect the external ground lug of the R450 MC to the lightning protection system ground for that site, as illustrated in Figure 43. Use #4 American Wire Gage (AWG) copper wire with a minimum temperature rating of 75º C. 3 Tighten with a flathead screwdriver. Torque to 35 in-lb. (4.0 Nm). 4 Configure the GPRS modem. See "Configuring the GPRS Modem". Ground wire If using a WiFi modem, refer to the user's manual for the WiFi modem. Figure 43 Ground Wire Configuring the GPRS Modem Complete the following steps to configure the GPRS modem. 1 Remove the power plug from the R450 MC by rotating the circular power connector counterclockwise to disengage it. 2 Allow the R450 MC to power down; all lights on the radio module should be off. 3 Insert the SIM card in the GPRS modem See Figure 44. 4 Connect the power plug to the R450 MC by pushing and rotating the circular power connector clockwise to engage it. 5 Wait for the R450 MC to power up. Figure 44 Configuring the GPRS Modem This can take approximately 30 seconds; the GPRS modem lights should then be active. See Figure 44. 6 R450 Mini Collector Installation and Maintenance Guide Configure the GPRS modem per the user’s guide for the GPRS modem. See “Configuring the GPRS Modem” on page 89 in Appendix D. • Modem user guides are available at http://www.sierrawireless.com/support/AirLink/. Look under Current Products to find the User Guide specifically designed for your modem. • The first time you power on your Raven X GPRS modem with your new SIM, there may be a delay up to 10 minutes for the initial network connection to occur. 29 Installation of the R450 MC Configuring the CDMA Modem If you have a CDMA modem, refer to “CDMA Modem Conversion Kit Installation” on page 97, for how to configure and activate your modem. The CalAmp CDMA modem uses a web application to monitor and configure it and only supports Ethernet. If the system is running on Verizon or Sprint, there will not be a SIM card and configuration is different for these carriers. Configuring the R450 MC Complete the following steps to configure the R450 MC. USB flash drive 1 Remove the power plug from the R450 MC by rotating the circular power connector counterclockwise to disengage it. 2 Allow the R450 MC to power down; all lights on the radio module should be off. 3 Configure the USB flash drive for the appropriate R450 MC using the N_SIGHT R450 Host Software (version 1.6 or later). This is usually done at the host software location. 4 Insert the configured USB flash drive into the USB port on the R450 MC. See Figure 45. 5 Attach the power plug to the R450 MC by pushing and rotating the circular power connector clockwise to engage it. 6 Wait for the R450 MC to power up. USB port Figure 45 Configuring the R450 MC This can take approximately 30 seconds; the radio module lights should then be active. The CPU boot-up status LED flashes once every 10 seconds after the main application has initialized. 7 Safely remove the USB flash drive from the USB port. 8 Proceed to “Completing the Installation” on page 32. 9 Close and secure the enclosure lid. Connecting Power to the R450 MC The integrity of the protective earthing should be ensured when installed. The following section contains the instructions for connecting the AC power (12V AC) or DC power (12V DC) to the R450 MC 30 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC . Connect AC power wire to the transformer or UPS per the manufacturer’s instructions. Install the transformer or UPS only in a well-ventilated area that is free from explosive or corrosive gases, vapor, or excessive dust, dirt, and moisture. Ensure a free flow of air around the transformer or UPS. Connecting 12 Volt AC-Power Wiring the AC-power for the transformer, UPS, and R450 MC must be done by a licensed electrician. Install in accordance with the National Electrical Code, Canadian Electrical Code, and local electrical codes. The transformer and UPS are rated for indoor and outdoor use. To connect the AC power to the R450 MC, complete the following steps. 1 Attach the transformer to the pole using two stainless steel Snaplock clamps. See Figure 46. 2 Remove the two knockouts on the side of the transformer. 3 Wire the transformer according to the schematic located inside the bottom plate on the transformer. 4 Attach the circular power connector (12VAC) to the R450 MC by pushing and rotating the connector clockwise to engage it. See Figure 47. Figure 46 Attaching Transformer to Large Pole Circular power connector Figure 47 Attaching Circular Power Connector R450 Mini Collector Installation and Maintenance Guide 31 Installation of the R450 MC Completing the Installation After completing the wiring for the R450 MC, you must verify that the unit has been activated by doing the following: • Testing the connections -- lights • Swiping an MIU and receiving the email sent automatically to the installer by the host software. Testing the Connections Complete the following instructions to test the connections. 1 Approximately 30 seconds after power is applied to the R450 MC, check to see if the Radio Module lights are on. 2 Approximately five minutes after power has been applied, check to see that the CPU boot-up status LED is blinking once every 10 seconds. See “CPU Boot-Up Status LED” on page 57 in the Troubleshooting section. 3 Check to see if the power light is on for the backhaul modem. GPRS 4 • Network - Indicates a successful connection to the cellular network with an IP address given and a channel acquired. • Signal - Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal). A slow flash indicates a very weak signal. See Table 8 on page 47. • Activity - Lights will flash as data is transferred to and from the PinPoint modem on the remote network. • Service - Indicates when the connection is HSUPA/HSDPA or UMTS. Unlit indicates EDGE or GPRS. • Power - Indicates that there is power getting to the Raven X. For further details, refer to the GPRS modem user guide. WiFi The WiFi modem power light should be ON. Refer to the WiFi modem user’s guide for further details. CDMA See “CDMA Modem Conversion Kit Installation” on page 97. After the R450 MC has been powered up for five minutes, remove the USB flash drive. Swiping the MIU Before you can proceed with these steps, the R450 MC must be set up in the N_SIGHT R450 Host Software version 1.6 or later. See the N_SIGHT™ R450 Online Help for instructions for setting up the R450 MC in the host software. 32 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC To verify that the R450 MC can receive readings from MIUs and can synchronize with the N_SIGHT R450 Host Software, complete the following steps. 1 Wait about five minutes after you have powered on the R450 MC. 2 With an R450 MIU, position the Neptune magnet against the left side of the MIU directly in line with the Neptune logo, as shown in Figure 48. 3 Swipe the MIU bringing the magnet from the side and around the corner to the top. See Figure 48. 4 When swiped, an email will be sent to the email address that is set up in the host software. See the example in. Swipe Magnet Face plate Figure 48 Swiping the MIU Figure 49 Email Sent from R450 MC • Make sure the email comes from the R450 MC that you are installing. • If you do not receive an email, continue to the instructions outlined in "If No Email is Received". If No Email is Received If you do not receive an email, do the following: • Check to see if the lights on the radio module are illuminated. • If the light is not flashing, call Neptune Customer Support. Refer to “Contacting Customer Support” on page 58. • If the radio module lights are illuminated and you do not receive readings, there is either a problem with the network connection or a problem with the N_SIGHT R450 Host Software. • Check that N_SIGHT R450 Host Software is configured to send emails to the correct email address. • Check the host software to ensure that R450 MC is synchronizing. R450 Mini Collector Installation and Maintenance Guide 33 Installation of the R450 MC • • • If you have a GPRS modem, proceed to “Configuring the GPRS Modem” on page 89. If you have an Ethernet connection, please consult with your utility network IT group. If the R450 MC is not synchronizing, the GPRS modem needs to be manually configured for the GPRS service provider. To manually set up an account, your service provider will require the necessary information: username, password, and APN (Access Point Name). Refer to the user's guide for the GPRS modem. If you want to find the GPRS modem user guide specifically for your modem, it is available at http://www.sierrawireless.com/support/AirLink. Look under Current Products. Installing a Wall Mount System The following section contains the instructions needed to install a wall-mounted system. Table 7 Installing a Wall Mount System Complete 34 GPRS or WiFi Instructions 1 “Mounting the R450 MC to a Wall” on page 35 2 “Mounting the RF Antenna and Antenna Mast” on page 37 3 “Mounting the Antenna Mast” on page 38 4 “Troubleshooting” on page 43 Ethernet CDMA R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC Mounting the R450 MC to a Wall To mount the R450 MC to a wall, as illustrated in Figure 50, complete the following step. Secure the R450 MC to the wall in one of the following ways: • If mounting to wood, use #14 stainless steel wood screws. • If mounting to masonry, use 1 3/4-inch long, 3/16-inch diameter, corrosion-resistant masonry screws. • If mounting to sheet metal, use #14 corrosion-resistant sheet metal screws. Figure 50 R450 MC Mounted on Wall Connecting the Cables to the R450 MC The RF 450 MHz antenna and the communications antenna connect on the outside of the building to the R450 MC inside the building. 1 Power input RF antenna connection Attach the RF antenna cable to the bottom of the R450 MC. See Figure 51. GPRS/WiFi antenna Figure 51 Adding Cables to the RR450 MC R450 Mini Collector Installation and Maintenance Guide 35 Installation of the R450 MC 2 Weatherize the RF antenna connection using the weatherization kit. See Figure 52. 3 Attach the circular power connector to the R450 MC by pushing and rotating the connector clockwise to engage it. See Figure 53. Figure 52 Weatherizing RF Antenna Connection Figure 53 Attaching Circular Power Connector 4 Figure 54 illustrates the completed R450 MC and transformer wall installation. Figure 54 Completed Wall Installation 36 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC Mounting the RF Antenna and Antenna Mast The RF antenna mast and stand must be grounded to the same grounding electrode used for the building’s electrical system to ensure that all exposed, non-current-carrying metal parts are the same potential (refer to NEC Article 810). When mounting the RF antenna and antenna mast, it is important to maximize the line-of-sight relationship between the RF antenna and R450 MIUs for optimum RF communications. Antenna contact with high voltage wires may result in death. Watch for overhead electric power lines when erecting antenna and mast. Do not mount antenna or R450 MC on utility poles, electric service mast, or other structures carrying electric light or power wires. Coaxial cables must maintain clearance of at least 2 feet (0.61 M) from power or light wires of less than 250V, or at least 10 feet (3.048 M) from power wires of more than 250V, per NEC Article 810, CEC Section 54. R450 Mini Collector Installation and Maintenance Guide 37 Installation of the R450 MC Mounting the Antenna Mast Mounting the Antenna Mast to the Building Pole bracket With a wall mount installation, it is necessary to mount the RF antenna on the exterior of the building. Complete the following steps to mount the antenna mast to the building. 1 Use antenna-pole brackets to install the pole to the building. See Figure 55. 2 With a drill, pre-drill your holes for the first pole bracket. 3 Secure the pole bracket in one of the following ways: • If mounting to a wood-constructed wall, use corrosion-resistant wood screws rated at a minimum of 20 pounds loading. • If mounting to sheet metal or masonry, use appropriate sheet metal, corrosion-resistant screws, or masonry anchors rated at a minimum of 20 pounds loading. Figure 55 Securing Pole Bracket 4 Place the antenna mast pole within the bracket. 5 Using a level to make sure the pole is vertical, line up a second bracket a minimum of 2 feet from the bracket you just installed. 6 Secure the second bracket similarly to the first one following Steps 2 and 3. 7 Line up the pole in the two brackets. See Figure 56. 8 Secure the pole with the bolts provided. Figure 56 Lining up Second Pole Bracket 38 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC Mounting RF Antenna to Antenna Mast To mount the RF antenna to the antenna mast, complete the following steps. 3.5-inch 1 Attach antenna mounting brackets to the mast. See Figure 57. 2 Attach the coax cable to the RF antenna. See Figure 58. 3 Weatherize RF antenna connection using the weatherizing kit, Polyphasor Part No: WK-1. See Figure 59. Figure 57 RF Antenna Mounting Brackets Figure 58 Attaching Coax Cable to RF Antenna Figure 59 Weatherizing RF Antenna Connection R450 Mini Collector Installation and Maintenance Guide 39 Installation of the R450 MC 4 Mount the RF antenna to the antenna mast using antenna mounting brackets. See Figure 60. 5 Secure the coaxial cable every two feet along the mast using UVstable wire ties. See Figure 61. Figure 60 Mounting RF Antenna to Mast Figure 61 Securing the Coax Cable 40 R450 Mini Collector Installation and Maintenance Guide Installation of the R450 MC Connecting the Ethernet Cable This step is only for kits using an Ethernet modem. If you are using a GPRS or WiFi, then skip this section. Prior to connecting the Ethernet modem, an Ethernet cable must be run to the location of the R450 MC. Use a category 5e or better Ethernet cable that is rated for outdoor use and is sunlight resistant, for example, a Belden cable (P/N: 7919A). The Ethernet connector on the R450 MC is IP67 rated. To connect the Ethernet modem, complete the following steps. 1 Locate the Ethernet port at the bottom of the R450 MC. See Figure 62. Figure 62 Ethernet Port Connection Gasket Feed-through assembly Endcap 2 Locate the Ethernet plug that's included with the R450 MC. See Figure 63. 3 Insert the Ethernet cable through the Ethernet plug. See Figure 64. 4 Terminate the Ethernet jack to the Ethernet cable. See Figure 65. Figure 63 Ethernet Feed-Through Assembly Figure 64 RJ45 Ethernet Plug Figure 65 Ethernet Plug Terminated R450 Mini Collector Installation and Maintenance Guide 41 Installation of the R450 MC 5 Insert the Ethernet plug into the Ethernet receptacle on the R450 MC. 6 Screw the entire Ethernet plug assembly into the RJ45 Ethernet housing which is already mounted at the bottom of the R450 MC. There should be a rubber gasket between the two assemblies. 7 Tighten the compression nut until the gasket is tight around the RJ45 cable. See Figure 66. Figure 66 Ethernet Plug Inserted in the R450 MC 42 R450 Mini Collector Installation and Maintenance Guide 4 Troubleshooting This section provides a table of possible symptoms, areas of focus, and actions that can be taken to try to resolve problems that could arise with your R450 Mini Collector (R450 MC) and N_SIGHT R450 Host Software. Equipment Required The following items are required in order to troubleshoot the R450 MC. • T27 Torx Pin-Head tool to open the R450 MC • Digital volt - Ohm multimeter • Voltage Standing Wave Ratio (VSWR) meter • Socket and open-end wrenches to install / remove the R450 MC • Small, medium, and large slot style screw drivers • #1 and #2 Phillips Head screw drivers • Electrical tape and wire ties • Backup R450 MC (to swap if one fails) • R450 MC configuration USB flash drive The USB flash drive must be configured for the specific R450 MC. • Anti-static wrist strap and ground lead with alligator clip for attaching wrist strap to the R450 MC cabinet • MIU configured for site • Magnet to swipe MIU • R450 System Field Service Tool (FST) R450 Mini Collector Installation and Maintenance Guide 43 Troubleshooting PC Notebook Configuration In order to use a notebook computer, it must have a standard serial port installed on it and the following software packages installed: • AceManager - provides a graphical user interface to the configuration options of Sierra Wireless AirLink modems. Download AceManager from the Sierra Wireless Airlink Solutions website: http://www.sierrawireless.com/support/. • Once the application is installed, run it from the Start menu or from the icon on the desktop. AceManager requires Microsoft.NET Framework and Microsoft Windows 98, Windows 2000, Windows XP, or later. You can obtain the Microsoft.NET Framework from Microsoft at: http://www.microsoft.com/. Go to http://www.sierrawireless.com/support/AirLink/ for the GPRS modem user guides. Look under Current Products to find the User Guide specifically for your modem. The CalAmp CDMA modem uses a web application to monitor and configure it and only supports Ethernet. If the system is running on Verizon or Sprint, there will not be a SIM card and configuration is different for these carriers. • WiFi modem user refer to WiFi modem configuration software. • CDMA modem users refer to “Activating the CDMA Modem” on page 99. Additional Equipment Required for the Computer In addition to the previously stated required items, the following are also required. • RS-232 serial cable to go between the computer and the GPRS modem. • Neptune recommends that a Sierra wireless modem or similar product be installed on the computer so that it can receive emails generated by the system during testing. Otherwise, a Blackberry or equivalent cell phone that can receive configuration packet emails is required. Neptune does not recommend servicing an R450 MC during inclement weather. 44 R450 Mini Collector Installation and Maintenance Guide Troubleshooting R450 MC Troubleshooting The following sections describe problems that can arise and how to handle these potential problems. Multiple R450 MCs Not Syncing with Host Database • Host database server is down or not connected to the Internet • Remote Internet, phone, cable, or cell service provider is either down or experiencing degraded service • Multiple power outages affecting several sites • Storm damage affecting multiple sites One R450 MC Not Syncing with the Host Database Troubleshooting this problem requires going to the R450 MC site. First Steps Before leaving for the site, assess the health of the R450 MC using the host system. For instructions on how to assess the health of the R450 MC, refer to “Using System Health” in the “System Health” chapter of the N_SIGHT R450 Online Help. • If the R450 MC is offline, this indicates that the power, power supply, CPU, or backhaul modem may not be functioning. • Some sites are configured so that an operator can log into the R450 MC remotely, look at the logs, and watch the system activity. If the R450 MC is offline but it is still possible to log into the system, this indicates that the computer and backhaul modem are both functional. Initial Site Activities • Open the R450 MC and inspect the equipment. • Make sure that there is no obvious physical damage to the system, such as evidence of burned components or wires, which may indicate a lightning strike. If there is any evidence of physical damage, the R450 MC should be replaced with the spare and returned to Neptune's repair facility. R450 Mini Collector Installation and Maintenance Guide 45 Troubleshooting . Do not touch the computer circuit board or any of the components on it if you are not wearing the ground wrist strap which must be clipped to the box. Failure to use the wrist strap could cause damage to the computer due to static electricity. Checking the General Health of the R450 MC Visual Check of Radio Module The radio module has several indicator LEDs. See Figure 67. Watch for the following: • The red power indicator should be on. • The RDF light should flash every time an MIU packet is received. • The HSD RX and HSD TX lights will flash when there is communication activity between the CPU and Radio Module. • The TDF and TX Enable LED should flash every 10 seconds to indicate that the transmit beacon is working. RX enable HSDRX Sync lock TX enable RDF TDF HSD TX Power Figure 67 Radio Module LEDs 46 R450 Mini Collector Installation and Maintenance Guide Troubleshooting Visual Check of Backhaul Modem Power and Connectivity Sierra Wireless Raven X Look at the indicator lights on the GPRS modem. There are five indicator lights. See Figure 68. • Network - Indicates a successful connection to the cellular network with an IP address given and a channel acquired. • Signal - Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal). A slow flash indicates a very weak signal. See Table 8. • Activity - Lights will flash as data is transferred to and from the GPRS modem on the remote network. • Service - Indicates when the connection is HSUPA/HSDPA or UMTS. Unlit indicates EDGE or GPRS. • Power - Indicates that there is power getting to the Raven X. Table 8 GPRS Modem (Raven X) Signal LED RSSI/Signal LED Status Ranges of RSSI (dBm) On Solid Equal to or stronger than -69 Fast Blink -70 to -79 Normal Blink -80 to -89 Slow Blink -90 to -99 Extinguished Equal to or weaker than -100 Power Figure 68 GPRS Modem Power Indicator R450 Mini Collector Installation and Maintenance Guide 47 Troubleshooting WiFi Modem Refer to the WiFi modem user’s guide. Figure 69 WiFi Modem Additional Detail Checks If any of the previous checks failed, the following detail checks should be performed. Power supply voltage checks should be made one at a time so that a load remains on the power supply. This is especially true of the CPU and modem voltage checks. With no load on the power supply, erroneous values may be measured. Verifying Main Power Usually, it is a good practice to check the main power and make sure it is within specification. If there are no power indications on the R450 MC, this must be checked. The R450 MC uses two different versions of the power cable depending on the power source: • AC Power Cable (for transformer), Neptune P/N: 13064-000 • DC Power Cable (for solar or UPS), Neptune P/N: 13065-000 48 R450 Mini Collector Installation and Maintenance Guide Troubleshooting • Disconnect the power plug to the R450 MC. See Figure 70. Figure 70 AC Power Plug Disconnected • Using a voltmeter, verify that there is 12V AC between pins A and B on the power plug. • If voltage is not present on the power plug or is less than 11V AC, there is something wrong with transformer or circuit breaker. When checking power for a DC-powered R450 MC, such as solar or UPS, verify that +12V DC is between Pins C (+) and D (-). Verifying Radio Module Power Neptune recommends checking the voltage levels going to the radio module. 1 First, use the wrist strap. Put it on your wrist and attach the alligator clip to the cabinet. 2 Disconnect the power plug from the R450 MC. 3 Remove the 6-pin connector located in the lower right corner of the radio module. There is a locking tab on the bottom side of the connector. 4 Reconnect the power plug to the R450 MC and wait 30 seconds for the unit to power-up. 5 Use the Digital Volt-Ohm-Multimeter to measure the voltage on the 6-pin connector across the red and black wire; there should be 5VDC. Figure 71 Radio Module Power The Red lead is positive; the black lead is negative (5V DC). 6 R450 Mini Collector Installation and Maintenance Guide Be sure there is 12V DC between the orange (+) and black (-) wires. 49 Troubleshooting If the voltage is above or below these values, it indicates that the power supply is defective. Return the R450 MC to Neptune's repair facility. Verifying GPRS Modem Backhaul Connectivity Sierra Wireless Raven X Modem To verify connectivity and signal levels, complete the following. 1 Plug the serial cable (straight through type) into the GPRS modem interface connector (DB9 type) located to the far left on the plastic cover. 2 Connect the other end to the laptop. See Figure 72. GPRS modem serial connection Figure 72 GPRS Modem Serial Connection 3 On the laptop, click Start | All Programs | AirLink Communications | AceManager 3G | AceManager 3G. The following screen appears. Connect button Figure 73 Sierra Wireless AceManager Screen 50 R450 Mini Collector Installation and Maintenance Guide Troubleshooting 4 Connect to the GPRS modem by clicking Connect. The following dialog appears Figure 74 Connect to Modem Dialog 5 Click OK. 6 Click Status to see the RSSI reading. RSSI level Figure 75 RSSI Reading 7 Verify that the RSSI level is adequate by observing the RSSI value. This value should be at least -89 dBm or stronger. In addition to the RSSI value posted in the software screen shot, the GPRS modem has a status LED called Signal, indicating the approximate RSSI values. See Table 8 on page 47. 8 If the GPRS signal strength is very weak (-90 dBm or weaker), the site may require an external GPRS antenna. See “External GPRS Antenna Option” on page 95 in Appendix E. If the signal strength is weaker than -99 dBm, there could be something wrong with the GPRS antenna or coax cable, or it is possible that there is something wrong with the local cell service. R450 Mini Collector Installation and Maintenance Guide 51 Troubleshooting 9 Check the following: • Verify that the SIM card is installed. • Refer to “Configuring the GPRS Modem” on page 29. • Refer to the GPRS modem user’s guide. Ethernet If Ethernet backhaul is used, then check the status lights on the CPU board. Refer to “Testing the Connections” on page 32. WiFi Modem Refer to the modem user’s guide. Verifying Radio Functionality Using an MIU Using an MIU and a magnet, it is possible to verify that the system is functioning. Complete the following steps. For this test to be valid, there must be regular time beacon transmissions being sent by the R450 MC. This is indicated by the TX Enable LED flashing every 10 seconds. See Figure 67 on page 46. If the R450 MC is not sending out time beacons, this test will automatically fail. 1 Swipe the MIU with a magnet so that it will send out a configuration packet. 2 Watch the radio module’s RDF LED flash momentarily when it receives an MIU transmission. This should happen within a minute of swiping the MIU. 3 If the RDF LED flashes, it should be followed by an immediate flash of the TX Enable LED. See Figure 71 on page 49. 4 If the RFD LED flash is not immediately followed by a TX Enable LED flash, then there is an internal problem with the R450 MC that may include its configuration, the radio, NTG modem, or the computer. R450 MC is Syncing but Not Supplying MIU Data If the R450 MC is online, this indicates that both the computer and the backhaul modem are working. If no readings are being collected by the R450 MC, this indicates that there is a potential problem with the radio and modem. Troubleshooting this problem requires going to the R450 MC site. 52 R450 Mini Collector Installation and Maintenance Guide Troubleshooting Initial Observations After opening the R450 MC, assess the following. • The R450 MC sends a time beacon every 10 seconds. The transmit light (TX Enable) on the radio module should flash every 10 seconds. See Figure 67 on page 46. • If the transmit indicator (TX Enable) does not flash, this indicates that there is a potential problem with the radio module or possibly the computer's serial port. Transmitter Transmits but No MIU Readings This requires measuring the Voltage Standing Wave Ratio (VSWR) of the antenna system. If the VSWR is greater than 1.5:1, this indicates a problem with the feedline or the antenna. Visually check for water ingress inside the coax connector. If water is detected, then the weatherproofing on the coax connections needs to be investigated and possibly redone. Measuring the VSWR To measure the VSWR (MFJ-269 SWR Analyzer), complete the following steps. For instructions on using the AEA 140-525 antenna analyzer instead of the MFJ-269, see “VSWR Calculation” on page 69 in Appendix A. 1 Make sure the red power button is off. (The red button is out.) 2 Press the UHF button to be sure it is extended outward. 3 Turn the Frequency knob fully counter-clockwise. This knob points to 114-170/UHF. 4 Connect the two-inch long attenuator pad to the Antenna Connector. Leave the other end open. 5 Press and lock the red power button and the black UHF button. 6 Adjust the Tune knob for desired frequencies. Sweep the entire 450 - 470 MHz range. 7 Observe the indicated VSWR. It should read 3.0 + 0.2. This indicates that the unit is calibrated correctly and the batteries are good. • If the reading is outside this range, try replacing the batteries (eight AA batteries). • If this doesn’t improve the readings, the unit needs to be recalibrated. 8 Power off the unit. 9 Remove the attenuator pad and connect the antenna from the bottom of the R450 MC. R450 Mini Collector Installation and Maintenance Guide 53 Troubleshooting 10 Press and lock the red power button and the black UHF button. 11 Adjust the Tune knob for desired frequencies. Look at both the R450 MC receive and transmit frequencies. 12 Observe the indicated VSWR. The value should be 1.5 or less. A value of 1.0 is ideal but not practical. Usually values are 1.1 or 1.2. If a flashing SLP indication appears in the bottom-right corner of the display, this indicates Sleep mode. Simply turn the unit off and then on again. 13 When finished, power off the unit. The Radio Module Never Transmits The simplest test is to cycle power on the R450 MC and see if the radio module starts transmitting. It can take up to five minutes for the R450 MC to be fully functional. • If radio module starts transmitting, this indicates that there was a soft failure in one of the serial ports possibly related to the side effects of a storm. • If this does not fix the problem, then the R450 MC has an internal problem, either with the computer or the radio module. It is recommended that the R450 MC be returned for repair. R450 MC Not Collecting as Much Data as Before but Still Collecting Some MIU Data This usually indicates that there is a problem with the RF antenna and feedline system or possibly an internal problem. 1 First, check all the system voltages as outlined above. 2 Check the VSWR of the system using the technique previously described. If VSWR is high, the feedline and antenna should be checked out and certified by qualified radio personnel. Visually check for water ingress inside the coax connector. If water is detected, then the weatherproofing on the coax connections needs investigating and possible redoing. 3 54 If power output is low, a second VSWR check can be made by placing the wattmeter between the radio module and the surge protector. R450 Mini Collector Installation and Maintenance Guide Troubleshooting If the VSWR is much higher measuring before the surge suppressor, the suppressor may be damaged. 4 Diagnostic Ports If the above tests pass, most likely there is a problem with the radio module, and it is recommended that the R450 MC be returned for repair. See “Contacting Customer Support” on page 58. You can obtain diagnostic information from the R450 MC using the three available diagnostic ports: • GPRS modem serial port • Microsoft Diagnostic (MSD) • Field Service Tool (FST) GPRS Modem Port The GPRS modem port can be polled for GPRS signal strength and network state. This port uses a straight-through serial cable when connecting to a laptop computer. Refer to the section on “Verifying GPRS Modem Backhaul Connectivity” on page 50. The Misc screen shot under the Common group will contain useful diagnostic information such as RSSI signal strength and network state. MSD Port The MSD diagnostic port is used for software debugging only and is not recommended to be used during field diagnostics. FST Port The FST diagnostic port is the primary port used for troubleshooting. The following figure shows a null modem serial cable connected to the FST diagnostic port. Figure 76 Null Modem Serial Cable Connected to FST Port R450 Mini Collector Installation and Maintenance Guide 55 Troubleshooting The communications program used to monitor the FST port is HyperTerminal. However, when using Windows 7 or Vista, use the communications program called "PuTTY". This is a free terminal emulator program. Starting FST Diagnostics Complete the following steps to start the FST diagnostics using HyperTerminal. 1 Connect a laptop computer to the FST diagnostic port using a null modem serial cable. 2 Start the HyperTerminal program on a laptop computer. The following window appears. Figure 77 HyperTerminal Window 3 Set up the laptop computer to use COM1 to connect. See Figure 77. 4 Set the COM1 port settings as illustrated in Figure 78. Figure 78 Port Settings 56 R450 Mini Collector Installation and Maintenance Guide Troubleshooting Refer to the following: 5 • Bits per second = 115200 • Data bits = 8 • Parity = None • Stop bits = 1 • Flow control = None Using the keyboard type V. The R450 MC starts sending data through the FST diagnostic port. Figure 79 Serial Data Output This command times out in 10 minutes and you must type it again to continue outputting serial data. CPU Boot-Up Status LED The CPU boot-up status LED is located just under the Compact Flash (CF) card. It provides the status condition of the CPU board during and after powering up (boot-up). See Figure 80. The following is a list of the LED status conditions. 1 The LED is off while the operating system comes up and the R450 MC boot loader program runs. 2 The LED flashes twice per second while the main loader is running. 3 The LED flashes once per second while the main R450 MC application is initializing. 4 The LED flashes once every 10 seconds once the main application has initialized. At this time, it is safe to remove the USB flash drive from the USB port. See “Configuring the R450 MC” on page 30. 5 The LED flashes 4 times per second when shutting down. However, this usually takes less than a second, so there are only a few of these quick flashes. R450 Mini Collector Installation and Maintenance Guide 57 Troubleshooting Reset Switch There is a reset switch adjacent to the CPU boot-up status LED. Pressing the switch momentarily resets the CPU board. See Figure 80. Figure 80 Reset Switch and CPU Boot-Up Status LED Contacting Customer Support Within North America, Neptune Customer Support is available Monday through Friday, 8:00 AM to 7:00 PM Eastern Standard Time by telephone, e-mail, or fax. To contact Customer Support by phone, call (800) 647-4832. You are directed to the appropriate team of Support Specialists. These specialists are dedicated to you until the issue is resolved to your satisfaction. When you call, be prepared to give the following information: • The exact wording of any message that appears on the R450 MC • A description of what happened and what you were doing when the problem occurred • A description of how you tried to solve the problem • Your company’s end user name You will be directed according to the options in Figure 81 on page 59. 58 R450 Mini Collector Installation and Maintenance Guide Troubleshooting Figure 81 Support Options To contact Customer Support by fax, send a description of your problem to (334) 2837497. Please include on the fax cover sheet the best time of day for a support specialist to contact you. To contact Customer Support by e-mail, send your message to the following address: [email protected]. R450 Mini Collector Installation and Maintenance Guide 59 Troubleshooting Notes: 60 R450 Mini Collector Installation and Maintenance Guide Appendix A: RF Antenna Installation RF Antenna Overview There are a number of critical items you must consider when placing and installing antennas. The following list contains items that can influence the antenna placement and installation. Mounting the Antennas Consider the following when mounting the antennas. 1 Mount the RF antenna at least 30 feet high with an unobstructed view of the coverage area. • The supporting structure, if the antenna is not mounted above it, can cause specific areas of limited coverage. • Water towers in particular can severely limit coverage where the signal must pass directly through the tank. It is recommended that when mounting antennas on a water tower that they be mounted on the top, as close to the center, as is practical. If the antenna must be mounted on the side of the water tower, then position it at least five feet away from the side of the water tower to minimize coverage area problems. • 2 When mounting the antenna on a traditional three- or four-leg tower, the standoff mount for the antenna must position the antenna at least two feet away from the tower to minimize coverage area problems. Avoid making the antenna for the R450 Mini Collector (R450 MC) the tallest point in the surrounding area. This may be unavoidable, but it increases the potential of the antenna being damaged by lightning. Site Recommendations The following are recommendations for selecting the site to install the antenna with multiple transmitters, receivers, and antennas. Extra care is required when selecting these sites. R450 Mini Collector Installation and Maintenance Guide 61 Appendix A • Avoid mounting the R450 MC antenna so that it is at the same height as another antenna on the site, regardless of the frequencies. • For sites that have multiple antennas, if possible, mount the antennas one above the other, separating each from the other by several wavelengths of the lowest frequency antenna. This will minimize the interference between the systems. Usually a 450 MHz wavelength is ~26-inch. • The exception to the previous rule is for cellular antennas. As long as the R450 MC antenna is either above, below, or in the middle of the ring of cell antennas, the two systems can coexist without interference. • Antenna sites that must share space with multiple transmitting systems may require additional equipment to protect the systems from interfering with each other. These sites may also require additional engineering to make them perform well. • If there are radio systems at the site that are already operating on the 450 - 470 MHz band, it may be advantageous to combine the signals into one antenna system using the appropriate equipment. This often works better than attempting to protect the individual systems from interfering with each other. • Managed antenna sites may require additional equipment and may dictate how an installation is to be performed. As long as the installation meets Neptune's minimum requirements, following the site's requirements is recommended. Feed Line and Antenna Recommendations Neptune recommends that you consult with a qualified installer on the design and installation of the antenna systems. If the installer is already familiar with the sites and the existing equipment, this can make the installation go more smoothly. Feed Line The feed line is a significant contributor to both good and poor system performance. A properly installed feed line is critical to optimal system performance. Testing the antenna while it is on the ground can ensure the system is working properly. Installation of the connectors is best done with the proper tools and a trained installer. With the proper tools and jigs, installing coaxial (coax) connectors takes only a few minutes each. Not using the proper tools as recommended by the manufacturer could potentially cause problems, either immediately or after several years of apparently proper operation. 62 R450 Mini Collector Installation and Maintenance Guide Appendix A Feed Line Requirements • The RF antenna and feed line system installation must be certified by the installer after it is completed to perform according to specifications. • Maximum loss for the feed line and connectors must be less than 3 dB. • For the antenna cable that runs 50 feet or less, the Times Microwave P/N: LMR-400-UF is an acceptable coax cable. It has a loss of 3.3dB/100' @ 450MHz. Pre-terminated coax cable assemblies can be purchased from companies such as Tessco Technologies, Talley Communications, and Custom Cable Assemblies. Each end must be terminated with an N-male type connector. For the antenna cable that runs over 50', see the following page for recommended coax cable. • It may be necessary to use more than one type of coax in an installation. The FSJ4-50B cable is very flexible and may be used for the last section of a coax run to the R450 MC if the additional flexibility is required. • The feed line must be bonded at the top of the tower and at the base of the tower. Andrews bonding kits and procedures should be used for all bonds. • For towers over 150 feet tall, the feed line should be bonded at regular intervals down the tower. The general recommendation is that the feed line be bonded by a minimum of 200 feet. Site requirements and standard practices should dictate the configuration. • An optional surge protector may be installed on the tower near the antenna to help protect the feed line but is not required. • For the AVA5-50 cable, or larger, jumpers should be used to go between the larger cable and the R450 MC and antenna connectors. • Andrews provides installation instructions for Heliax Coaxial Cable. See Bulletin 17800B Revision C. Neptune can supply a PDF copy on request through Customer Support. R450 Mini Collector Installation and Maintenance Guide 63 Appendix A Neptune Part Numbers The following tables contain the Neptune part numbers for cable and connectors. Table 9 Neptune Part Numbers for Cable and Connectors Neptune Part Number Andrews Part Number Coax Diameter Loss per 100’ @ 450 MHz Minimum Bend Radius Weight per Foot Maximum Length 10046116 FSJ4-50B 1/2-inch 2.31 dB 1.25-inch 0.14 100’ Should only be used for jumpers and short cable run 10046119 LDF4-50A 1/2-inch 1.45 dB 5-inch 0.15 150’ Recommended antenna cable for 150' cable runs or less 10046118 AVA5-50 7/8-inch 0.74 dB 10-inch 0.30 400’ Recommended antenna cable for runs over 150' Notes The following tables contain the Neptune part numbers for cable and connectors. Table 10 Connectors and Accessories Cable Type Neptune Part Number Andrews Part Number Coax Diameter Notes FSJ4-50B 10046-117 F4A-PNMDM-6-USA Premade coax 6-foot jumper DIN male on one end, N male on other Used as a jumper cable from the feed line to the R450 MC or antenna 8138-198 F4PDMV2 Coax connector, 7/16-inch DIN male Used to make a custom jumper using the FSJ4 cable 8138-189 F4PNMV2-HC Coax connector, N male Used to make a custom jumper using the FSJ4 cable 8138-199 L4TDF-PS Coax connector, 7/16-inch DIN female Used to connect to the FSJ4 jumper cable 8138-200 L4TNM-PS Coax connector, N male Mates with the R450 MC and antennas connectors 13014-001 SG12-12B2U SureGround grounding kit for 1/2-inch coax 8138-190 ALDF-PS Coax connector, 7/16-inch DIN female LDF4-50A AVA5-50 Used to connect to FSJ4 jumper cable For the long-term protection of all RF connections, use the appropriate Andrews weatherproofing kit (Andrews P/N 245171) on all coaxial connectors. 64 R450 Mini Collector Installation and Maintenance Guide Appendix A Antenna General Specifications for the RF Antenna. R450 Mini Collector Installation and Maintenance Guide Comtelco BS450XL3-C Frequency Range 450-470 MHz Maximum Input Power (Watts) 250W Impedance 50 ohms Gain 3dBd VSWR <2.0:1 Bandwidth 20 MHz Vertical Beam Width 40 Degrees Lightning Protection Direct Ground Termination N Female Overall Length 39 Inches Support Pipe Diameter 1.35 Inches Support Pipe Length 5 Inches Lateral Thrust 14.2 pounds Flat Plate Area 0.21 Square Feet Rated Wind Velocity 125 MPH Weight 5 pounds Mounting Hardware (ordered separately) BSLMNT2 Standoff, 25-inch (ordered separately) BSSMNT10-4 65 Appendix A Requirements • The RF antenna, if mounted on the side of a tower or other supporting structure, must be mounted so that it is at least 5 feet away from the structure. The components to offset the antenna are specific to the installation and are not included by Neptune with the R450 MC package. • The antenna is large and care must be taken when hoisting it up a tower so that it is not damaged. • The feed line should not be attached to the antenna while it is being hoisted up the tower or other supporting structure. The feed line should be attached after the antenna is in place. • There have been reports of damage to the antenna's N connector where the center pin has become bent and shorts out the antenna system. Care must be taken not to damage the connector. System Certification The RF antenna supplied with the R450 MC is specified as having a VSWR of 1.5:1 or better over the 450 - 470 MHz range. Conduct a test by hooking up the wattmeter to the coaxial connector at the R450 MC end to measure the VSWR for the antenna and feed line combined. The R450 MC’s transmitter cannot be used to certify the antenna system. The transmitter only transmits short packets approximately 50ms in length so taking an accurate reading of forward or reflected power cannot be done with standard equipment. Measuring VSWR at the R450 MC must take into account losses in the feed line. The easiest approach is to use return loss instead of VSWR. The 1.5:1 VSWR translates into a return loss of 13.98dB. The tables below will assist with the calculation. It is recommended that the feed line be certified as a separate step. This is best performed by putting a known amount of power into one end of the cable and verifying that, after correcting for the cable losses, the correct amount of power is coming out the other end. 66 R450 Mini Collector Installation and Maintenance Guide Appendix A Power Measurement Table 11 Power Measurement to Return Loss and VSWR Conversion Table Input Power 1W 5W Input Power 10W Acceptable Range Reflected Power Reading 1W Return Loss VSWR 5W 10W Return Loss VSWR Reflected Power Reading 0.001 0.005 0.01 30.0 1.07 0.20 1.05 2.10 6.78 2.69 0.002 0.010 0.02 27.0 1.09 0.22 1.10 2.20 6.58 2.77 0.003 0.015 0.03 25.2 1.12 0.23 1.15 2.30 6.38 2.84 0.004 0.020 0.04 24.0 1.14 0.24 1.20 2.40 6.20 2.92 0.005 0.025 0.05 23.0 1.15 0.25 1.25 2.50 6.02 3.00 0.006 0.030 0.06 22.2 1.17 0.26 1.30 2.60 5.85 3.08 0.007 0.035 0.07 21.5 1.18 0.27 1.35 2.70 5.69 3.16 0.008 0.040 0.08 21.0 1.20 0.28 1.40 2.80 5.53 3.25 0.009 0.045 0.09 20.5 1.21 0.29 1.45 2.90 5.38 3.33 0.010 0.050 0.10 20.0 1.22 0.30 1.50 3.00 5.23 3.42 0.020 0.100 0.20 17.0 1.33 0.31 1.55 3.10 5.09 3.51 0.030 0.150 0.30 15.2 1.42 0.32 1.60 3.20 4.95 3.60 0.040 0.200 0.40 14.0 1.50 0.33 1.65 3.30 4.81 3.70 0.050 0.250 0.50 13.0 1.58 0.34 1.70 3.40 4.69 3.80 0.060 0.300 0.60 12.2 1.65 0.35 1.75 3.50 4.56 3.90 0.070 0.350 0.70 11.5 1.72 0.36 1.80 3.60 4.44 4.00 0.080 0.400 0.80 11.0 1.79 0.37 1.85 3.70 4.32 4.11 0.090 0.450 0.90 10.5 1.86 0.38 1.90 3.80 4.20 4.21 0.100 0.500 1.00 10.0 1.92 0.39 1.95 3.90 4.09 4.33 0.110 0.550 1.10 9.59 1.99 0.40 2.00 4.00 3.98 4.44 0.120 0.600 1.20 9.21 2.06 0.41 2.05 4.10 3.87 4.56 0.130 0.650 1.30 8.86 2.13 0.42 2.10 4.20 3.77 4.68 0.140 0.700 1.40 8.54 2.20 0.43 2.15 4.30 3.67 4.81 0.150 0.750 1.50 8.24 2.26 0.44 2.20 4.40 3.57 4.94 0.160 0.800 1.60 7.96 2.33 0.45 2.25 4.50 3.47 5.08 0.170 0.850 1.70 7.70 2.4 0.46 2.30 4.60 3.37 5.22 0.180 0.900 1.80 7.45 2.47 0.47 2.35 4.70 3.28 5.36 0.190 0.950 1.90 7.21 2.55 0.48 2.40 4.80 3.19 5.51 0.200 1.000 2.00 6.99 2.62 0.49 2.45 4.90 3.10 5.67 R450 Mini Collector Installation and Maintenance Guide 67 Appendix A Coax Cable Loss Table 12 Coax Cable Loss Table Coax Type FSJ4-50B LDF4-50A AVA5-50 Coax Type FSJ4-50B LDF4-50A AVA5-50 Loss 100 ft. 2.31 dB 1.45 dB 0.744 dB Loss 100 ft. 2.31 dB 1.45 dB 0.744 dB Length (ft.) 68 Loss in dB @ 450 MHz Length (ft.) Loss in dB @ 450 MHz 10 0.231 0.145 0.074 210 4.851 3.045 1.562 20 0.462 0.290 0.149 220 5.082 3.190 1.637 30 0.693 0.435 1.223 230 5.313 3.335 1.711 40 0.924 0.580 0.298 240 5.544 3.480 1.786 50 1.155 0.725 0.372 250 5.775 3.625 1.860 60 1.386 0.870 0.446 260 6.006 3.770 1.934 70 1.617 1.015 0.521 270 6.237 3.915 2.009 80 1.848 1.160 0.595 280 6.468 4.060 2.083 90 2.079 1.305 0.670 290 6.699 4.205 2.158 100 2.310 1.450 0.744 300 6.930 4.350 2.232 110 2.541 1.595 0.818 310 7.161 4.495 2.306 120 2.772 1.740 0.893 320 7.392 4.640 2.381 130 3.003 1.885 0.967 330 7.623 4.785 2.455 140 3.234 2.030 1.042 340 7.854 4.930 2.530 150 3.465 2.175 1.116 350 8.085 5.075 2.604 160 3.696 2.320 1.190 360 8.316 5.220 2.678 170 3.927 2.465 1.265 370 8.547 5.365 2.753 180 4.158 2.610 1.339 380 8.778 5.510 2.827 190 4.389 2.755 1.414 390 9.009 5.655 2.902 200 4.620 2.900 1.488 400 9.240 5.800 2.976 R450 Mini Collector Installation and Maintenance Guide Appendix A VSWR Calculation Neptune recommends the following method of computing VSWR. Taking the reading at the R450 MC end of the feed line without compensating for cabling losses may give a false impression of the antenna and feed line performance. Using a Wattmeter and a Handheld 450 MHz Radio The recommended procedure is to use a handheld commercial grade transceiver that is tuned to the R450 MC's transmitter frequency and an inline wattmeter, such as a Bird Model 43 Wattmeter with the appropriate element (slug) for the frequency range and power output of the transceiver. The Bird Model 43 Wattmeter uses elements to set the frequency and power ranges that the meter will read. The wattmeter element should be a 400 - 1000 MHz model sized so that the forward power reading is close to full scale. For a 5W output handheld, the Bird 5E element is recommended. If the radio puts out more than 5W, a Bird 10E or higher power element may be required. Complete the following step to use a wattmeter and handheld to calculate VSWR. 1 Connect the wattmeter and transceiver to the feed line in place of the R450 MC. 2 Measure both the forward and reflected power. 3 Using the Power Measurement to Return Loss and VSWR Conversion Table on page 67, find the return loss value. 4 Based on the coax type and the feed line length, find the loss attributed to the coax using the Coax Cable Loss Table on page 68. 5 The adjusted return loss is calculated by the formula: Return Loss (from Table) - (2 x Cable Loss) = Corrected Return Loss 6 Using the Corrected Return Loss value, find the VSWR using the Power Measurement to Return Loss and VSWR Conversion Table on page 67. 7 Change the frequency on the handheld transceiver to the R450 MC's receive frequency. 8 Measure the power and calculate VSWR using the procedure just used for calculating transmitter VSWR. 9 Record both transmit and receive frequencies VSWR values. In order for the antenna system to pass, both readings must be less than 1.5:1. R450 Mini Collector Installation and Maintenance Guide 69 Appendix A Using the AEA 140-525 Antenna Analyzer Complete the following steps to configure the analyzer. This procedure assumes that the analyzer has not been configured prior to use. 1 Turn the analyzer ON. 2 Type the frequency: 46000. 3 Press Enter. 4 Using the width buttons, set the value next to WID on the screen to 20. 5 Set the reading to return loss by pressing F1 three times. (Press it slowly; the unit should beep each time.) Figure 82 AEA Antenna Analyzer Taking the Reading and Calculating VSWR 1 Connect the analyzer to the feed line in place of the R450 MC. 2 Configure the analyzer using the preceding procedure. 3 Be sure there is not a vertical line running through the display in the plot area. If there is, press EXAM PLOT and it should go away. 4 Allow the analyzer reading to stabilize, between 10 and 20 seconds. 5 Press EXAM PLOT to freeze the display. 6 Using the FREQ arrows, move the cursor (the vertical line in the middle of the screen) to approximately the R450 MC's frequency. (It moves to within 100KHz of a frequency.) 7 Read the value next to RETL on the display. This is the return loss value. 8 Based on the coax type and the feed line length, find the loss attributed to the coax using the Coax Cable Loss Table on page 68. 9 The adjusted return loss is calculated by the formula: Return Loss (from Table) - (2 x Cable Loss) = Corrected Return Loss 10 Using the Corrected Return Loss value, find the VSWR using the Power Measurement to Return Loss and VSWR Conversion Table on page 67. 70 R450 Mini Collector Installation and Maintenance Guide Appendix A 11 Move the cursor to within 100KHz of the R450 MC's receive frequency. 12 Using the new return loss value, calculate VSWR. 13 Record both values. They must be less than 1.5:1 for the antenna and feed line to pass the test. General Installation Guidelines Unpacking As with all precision electronic instruments, the RF antenna should be handled with care; however, no additional special handling is required. After unpacking the RF antenna, inspect it for damage. If any parts of the RF antenna appear to be damaged or prove to be defective upon installation, notify your Neptune sales representative. If the unit or item requires reshipment, use the original cardboard box and packing material. In particular, check to be sure that the N connector at the base of the antenna is not damaged. This is much easier to deal with while the antenna is on the ground than after it is installed. RF Antenna Installation Kit The RF antenna, mounting brackets, coax cable, and standoff (if required), must be ordered as accessories. The antenna mounting brackets are designed to mount on the top of a mast or similar structure. If the installation requires offsetting the antenna from the supporting structure, this must be ordered separately. Antenna offsets can be ordered from companies such as Comtelco, Tessco, Talley, and Hutton Communications. Use a minimum of 24 inches of offset between the supporting structure and antenna. Neptune can provide a 25-inch offset that's compatible with ROHN 45 type towers--(Neptune P/N: 13135-001). RF antenna Figure 83 RF Antenna R450 Mini Collector Installation and Maintenance Guide 71 Appendix A Tools and Materials Table 13 shows the recommended tools and materials you need to successfully install the RF antenna. Some items may not apply to your specific installation or the list may not contain all required tools or materials depending on which installation method you use. Table 13 Recommended Tools and Materials for RF Antenna Installations 72 Item Description/ Recommendation Use Tool Kit Contains standard tools including: • Assorted screwdrivers (medium, flat head) • Cordless electric drill/assorted bits • Adjustable wrench • Standard socket wrench set • Standard box-end wrench set • Hammer • Channel locks Various installation procedures performed by the installer UV-Stable Cable Ties 8-inch and 12-inch 20.32cm and 30.48cm Securing coax cable Cable Clips Various sizes Securing coax cable Concrete Blocks 8-inch X 8-inch X 16-inch 20.32cm X 20.32cm X 40.64 cm Ballast for the R450 MC stand Weatherizing Kit PolyPhasor P/N: WK-1 - or Andrews P/N 245171 Weatherproofing coax cable connections Electrical Tape Scotch® Heavy Duty Vinyl Electrical Tape 22 - or Scotch® Super 88 Weatherproofing coax cable connections and other connections as required R450 Mini Collector Installation and Maintenance Guide Appendix A Installation of the RF Antenna This section contains sections detailing the installation instructions for the RF antenna installation. Locating the Site Choose a location that does not interfere with any other wiring and is easily accessible. Once chosen, complete the following procedures. RF antenna cable RF antenna protective conduit The first step in securing the R450 MC pole in the ground is to locate where the RF antenna will be seated. Complete these instructions to locate the site for the pole. 1 Locate the conduit for the RF antenna cable and the trench where the cable for the RF antenna will be buried. See Figure 84. 2 Find a suitable spot close in this location to seat the 2-inch round SCH40 steel pole. RF antenna cable trench Figure 84 RF Antenna Cable and Trench • The pole used to support the PV array must be designed per the local soil conditions to meet the following minimum requirements: - Solar panel array area based at tilted angle - Typical sustained wind speed per the recommended local building code. • The pole is to be seated against a firm crushed stone base, on firm compacted soil a minimum of 6-inch below the frost line encased in reinforced concrete per ASTM standards. • The pole is to be level and plumb. • Pole diameter and wall thickness sized to withstand array forces without damage. Mounting the RF Antenna The RF antenna must be installed by trained professionals in accordance with the FCC site license. R450 Mini Collector Installation and Maintenance Guide 73 Appendix A The cable, connectors, and the antenna installation must be checked with the VSWR meter. To mount the RF antenna, complete these steps. 1 Mount the RF antenna per the instructions included with the antenna kit. See Figure 85. 2 Use the mounting hardware (ordered as accessories) to mount the RF antenna per the supplied instructions. 3 Install the RF antenna in accordance with the FCC site license (per the antenna mounting instructions contained in this appendix). 4 Weatherize the antenna coaxial connector using the weatherizing kit. See Table 13 on page 72. RF antenna Figure 85 RF Antenna to be Mounted Attaching the RF Antenna Cable To attach the RF antenna cable to the R450 MC, complete the following steps. 1 Locate the RF antenna cable that extends from the RF antenna cable conduit. See Figure 86. 2 Connect the RF antenna cable to the RF antenna connector located on the bottom of the R450 MC. See Figure 86. 3 Tighten the coaxial connector to 14 in-lb. (1.58 Nm.) RF antenna connection Figure 86 Antenna Connections 74 R450 Mini Collector Installation and Maintenance Guide Appendix A Special consideration should be given when the R450 MC is installed inside a building. The screen (shield) of the coaxial cable must be connected to earth (grounded) at the entrance to the building. This should be done in accordance with applicable national electrical installation codes (Section 820.93 of the National Electrical Code, ANSI/NFPA 70). Weatherizing the Cable Connections Complete the following instructions to weatherproof the cables with the black tape. 1 Using the weatherizing kit, start the tape at the top of the RF antenna connection as illustrated in Figure 87. 2 Wrap the tape around the connection several times; slowly work your way downward to weatherize your connection at the base. Figure 87 Weatherizing the RF Antenna Connection R450 Mini Collector Installation and Maintenance Guide 75 Appendix A Notes: 76 R450 Mini Collector Installation and Maintenance Guide Appendix B: R450 MC Stand Using the R450 MC Stand Ballast Requirements vs. Wind Speed The tables in this appendix demonstrate the requirements for a proper ballast for the R450 Mini Collector (MC) stand. For AC-powered systems, only eight (8) concrete blocks are required. Ballast Requirements are listed for the following stands: • “Rohn Industries Stand – Part # JRM23855” on page 78 • “Valmont Structures Stand – Part # 99281” on page 79 Evenly distribute the ballast to secure the stand in its position as illustrated in Figure 88. Install a rubber pad beneath the stand to protect the roof surface. • For Rohn stand, use Rohn P/N: JRMPAD • For Valmont stand, use Valmont P/N: B1564 Ballast Considerations If the stand you are installing is in a rooftop location, Neptune recommends using a ballast to secure the stand against high winds. Refer to the following section for ballast recommendations. Applying the Ballast to the Stand After the R450 MC is wired, the next stage is to secure the entire unit in its location by applying the ballast. To apply the ballast to the stand, complete the following steps. 1 Refer to either Table 14 on page 78 or Table 15 on page 79 to determine the adequate amount of ballast for your installation. 2 Evenly distribute the ballast to secure the stand in its position as illustrated in Figure 88. Figure 88 Stand with Concrete Block Ballast R450 Mini Collector Installation and Maintenance Guide 77 Appendix B Rohn Industries Stand – Part # JRM23855 The stand must be secured to the building structure before operation. The following table shows the U.S. standard and metric requirements for the Rohn Industries Stand – Part # JRM23855. Table 14 Rohn Industries Stand Concrete Block Requirements Standard U.S. Measurements Wind Speed (mph) Ballast (lbs) 8-inch x 8-inch x 16-inch Concrete Block (27.5lbs. ea.) 58 250 9 68 350 13 77 450 16 86 550 20 93 650 24 100 750 27 Metric Measurements Wind Speed (kph) Ballast (kg) 20 x 20 x 20 cm Concrete Block (12.5 kg ea.) 93 113 9 109 159 13 124 204 16 138 249 20 150 295 24 161 340 27 Figure 89 Rohn Industries Stand This table assumes 10 ft.2 (.93 m2) projected area with the centoid at 4 feet (1.22 M) up from roof. Reference: 78 • JRM Allowable Antenna Areas • Rohn Drawing #A981812 R450 Mini Collector Installation and Maintenance Guide Appendix B Valmont Structures Stand – Part # 99281 The stand must be secured to the building structure before operation. The following table shows the US standard and metric requirements for the Valmont Structures Stand – Part # 99281. Table 15 Valmont Structures Stand Concrete Block Requirements Standard U.S. Measurements Wind Speed (mph) Ballast (lbs) 8-inch x 8-inch x 16-inch Concrete Block (27.5lbs. ea.) 58 43 2 68 152 6 77 265 10 86 393 14 93 501 18 100 618 22 Metric Measurements Figure 90 Valmont Structures Stand Wind Speed (kph) Ballast (kg) 20 x 20 x 20 cm Concrete Block (12.5 kg ea.) 93 19 2 109 69 6 124 120 10 138 178 14 150 227 18 161 280 22 This table assumes 10 ft2 (.93 m2) projected area with the centoid at 4 ft.(1.22 m) up from roof. Reference: R450 Mini Collector Installation and Maintenance Guide • Light Duty Tripod • Microflect Drawing #D-90216 79 Appendix B Notes: 80 R450 Mini Collector Installation and Maintenance Guide Appendix C: Solar Power Information Magnetic Declination Correction for Magnetic Declination and Array Tilt Facing True South For optimum performance, your PV array should face true south in the Northern Hemisphere (and true north in the Southern Hemisphere). However, when determining direction using a magnetic compass, indicated bearings will vary from true bearings because of the difference between the location of the true and magnetic north poles. This angular difference varies with location on the globe and is called the “declination.” Values of declination for the contiguous United States and portions of Mexico, Canada, and the Caribbean are shown on the map in Figure 91 on page 83. In order to correct for magnetic declination when sighting your PV array, proceed as follows: • Locate your site on the map shown in Figure 91 on page 83. (Great accuracy is not critical.) • Interpolate the value for magnetic declination in degrees based on the lines of constant declination (isogonic lines) shown above. For example, the declination for Washington, D.C., is approximately -11º; for Chicago, IL, -1º; and for Los Angeles, CA, +14º. • Determine magnetic south at your site using a magnetic compass. • If the local declination found in step 2 is negative, true south is that number of degrees added to magnetic south. For example, at Washington, D.C., true south is the same as 180º + 11º = 191º indicated. If the local declination found in step 2 is positive, true south is that number of degrees subtracted from magnetic south. For example, at Los Angeles, true south is the same as 180º – 14º = 166º indicated. • Orient your array in the direction of true south (or north if applicable) as determined above. • A declination chart for North America is provided below for assistance in determining the appropriate correction for other sites. Other suggested resources include World Aeronautical Charts (WAC), the World Wide Web, local airports, or government agencies. The Internet site www.ngdc.noaa.gov/cgi-bin/ will calculate magnetic variation from an input of altitude, latitude and longitude. R450 Mini Collector Installation and Maintenance Guide 81 Appendix C Specific Tilt Angle For optimum performance, your PV array should set to a specific tilt angle. To determine the desired tilt angle of the array, use an atlas to determine the latitude of the installation location. To determine what your latitude is: • Locate your site on the map. (Great accuracy is not critical.) • Determine what latitude line closest intersects your region. Take this value and add the factor based on the table below. This will provide the optimum worst case performance with the minimum amount of annual adjustment based on the winter months (Northern hemisphere). For example, if the solar panel location is at 32º latitude, take 32º + 15º = 47º. In this example, the solar panel tilt angle would be set for 47º. • Latitude range between 90 – 60° (Set to 60°) • Latitude range between 60 – 25° (Set to latitude + 15°) • Latitude range between 25 – 15° (Set to latitude + 5°) • Latitude range between 15 – 0° (Set to 15°) It is recommended that the array tilt be limited to 15° for a minimum angle and 60° for a maximum tilt angle. 82 R450 Mini Collector Installation and Maintenance Guide Appendix C Magnetic Declination for the United States The following map of the United State illustrates the magnetic declination for the U.S. Figure 91 Magnetic Declination U.S. Selecting the Correct Solar Power System Complete the following steps to select the correct solar power system for the R450 Mini Collector (R450 MC). 1 Determine the installation location. 2 Using Figure 92 on page 84, determine in which zone the site location is situated. When a site location is close to a zone transition line, chose the larger size solar power system. For example, if the site location falls on or near transition line D and E, chose the Zone E solar power system recommendation. R450 Mini Collector Installation and Maintenance Guide 83 Appendix C Figure 92 Solar Power Zones 3 Select the appropriate solar power system from the following table. Table 14 Solar Power System Selection Zone A Solar Panel Wattage 40W Solar Power Dimensions 21-inch X 26-inch Solar Power System Selection Neptune Part No. 13068-600 (small pole/stand) 13068-700 (large pole) B C D 110W 26-inch X 48-inch 13068-000 (large pole) E 4 84 13068-100 (small pole/stand) • The small pole/stand version is for a 2-inch to 4-inch diameter schedule 40 galvanized steel pole or stand. • The large pole version is for a 5-inch to 16-inch diameter pole. Refer to the accessories drawing for the most current information. R450 Mini Collector Installation and Maintenance Guide Appendix C Troubleshooting the Solar Power System The following table shows some probable causes of problems you could see with the solar power system. Table 15 Solar Power System Troubleshooting Problem No Charging Power Load Disconnected Breaker Trip or Fuse Blown Probable Cause Recommended Action Overload Solar/Load Verify that the load is not exceeding the system capability. High temperature disconnect Allow the controller to cool down, and then verify continued operation. Reverse Polarity Re-configure the wiring terminations to restore operation. Battery Select fault Verify that the jumper settings are correct for the system configuration. Solar module is shaded Confirm that the solar module angle and direction are correct. Make sure there is no shade. Load low voltage disconnect (LVD) trip on the load controller Confirm that the battery voltage is above the LVD cutoff voltage. If not, allow the battery to fully charge. Load overload or short circuit Check the wire terminations for proper configuration. LVD trip repeatedly Verify that the load is not exceeding the system capability. Confirm that the battery depth of discharge (DOD) cycles have not exceeded the normal end of life. Improper wiring Confirm that wiring is correct and terminals are not corroded. Use an ohm meter to confirm the wire and terminal continuity. Short circuit Confirm that the load end of the circuit breaker does not have a short circuit. Breaker damaged Use an ohm meter to verify the breaker continuity out of circuit. Replace the breaker if necessary. R450 Mini Collector Installation and Maintenance Guide 85 Appendix C Troubleshooting the Solar Panel’s Load/Controller You can measure load voltages at the designated terminal blocks. • If the battery voltage is present at the load blocks, you can assume that the load fuse and the LVD are fully functional. LVD occurs at 11.5V. LVD reconnect occurs at 12.6V. • If the battery voltage is above 12.8 Vdc with the PV array on in the sunlight, and the load is attached and active, the controller is actively charging. • No further troubleshooting of the controller is required Troubleshooting the Solar Panel’s Battery Table 16 lists the 120 hour load voltages during the discharge cycle from full charge to 100% discharge to 10.5V at 25°C (77°F). Please note that these voltages are averages and will vary slightly from battery to battery even of the same rating. However, they are a good indicator of state of charge for Concorde AGM batteries. This data is for newer batteries with relatively few cycles. An older battery will measure a lower voltage for a given depth of discharge (DOD). Table 16 Battery Load Voltage by DOD 86 DOD (%) 120 hr. Rate (volts) 10 12.69 20 12.58 30 12.45 40 12.32 50 12.18 60 12.05 70 11.88 80 11.65 90 11.40 100 10.50 R450 Mini Collector Installation and Maintenance Guide Appendix C These voltages are averages and will vary slightly from battery to battery even of the same rating. However, they are a good indicator of state of charge for Concorde AGM batteries. This data is for newer batteries with relatively few cycles. An older battery will measure a lower voltage for a given DOD. You can measure the batteries both voltage open circuit (Voc), and voltage under charge (Vuc). The Vuc is a simple method to measure voltage without disabling the load or disabling the system from charging. Use Voc when the battery end of life is in question, and a more accurate means of measurement is required. Batteries should be tested for end-of-life whenever a particular system begins to fall in a state-of-charge (SoC) below 80% repeatedly, or the system begins to exhibit LVD on a recurring basis. This may vary depending on load use, depth of discharge and temperature extremes, but can vary between 3–10 years. To measure for battery end-of-life: 1 Disconnect the battery from the system. 2 Charge the battery with an appropriate three-stage battery charger. 3 After completion, allow the battery to settle for three hours with no charge or load attached. The following table provides Voc and Vuc for SoC at 25°C. Table 17 Voltages for SoC at 25°C SoC (%) Voc Vuc 100 12.8 14.2 80 12.6 12.91 60 12.3 12.60 40 12.0 12.25 20 11.8 11.81 0 <11.6 <11.81 • If an individual battery does not hold a voltage of at least 12.6VDC open circuit after a full charge and a three-hour wait period under no load, you may have a damaged cell and require a battery replacement. • If battery voltage climbs very rapidly under charge, then falls rapidly after removing the charge, you may have a damaged cell and require a battery replacement. R450 Mini Collector Installation and Maintenance Guide 87 Appendix C PV Array (Solar Panel) Troubleshooting If the array is unobstructed, non-shaded, at the correct tilt angle, and in full light between 10am and 3pm, you can verify the module performance per the nameplate ratings for Voc and short circuit current (ISC) as follows: 1 Set the PV(+) breaker to OPEN (OFF) position. 2 Using a volt meter, measure the Voc voltage between the PV(+) and PV(-) terminal blocks. It should measure within 5% of the nameplate rating in LOW to HIGH sunlight. 3 Set the PV(+) breaker to CLOSED (ON) position. 4 Using an ammeter rated for a maximum system ISC value, measure the charging current through the PV(+) terminal. In LOW sunlight, it should measure approximately 30% or less of the rating shown on the nameplate; 60% or less of nameplate rating in MED sunlight; and 60% or greater in HIGH sunlight. The degree of sunlight is based on cloud cover and height on the horizon for that time of day in winter. Table 18 provides the degrees of sunlight at various times on a clear, sunny day in the winter: Table 18 Sunlight by Time of Day in the Winter Degree of Sunlight Time Sun Capacity LOW 7:00 a.m.-9:00 a.m. 10-30% MED 9:00 a.m.-11:00 a.m. 30-60% HIGH 11:00 a.m.-1:00 p.m. 60-100% MED 1:00 p.m.-3:00 p.m. 30-60% LOW 3:00 p.m.-5:00 p.m. 10-30% Table 19 provides the degrees of sunlight at various times on a clear, sunny day in the summer: Table 19 Sunlight by Time of Day in the Summer Degree of Sunlight 88 Time Sun Capacity LOW 7:00 a.m.-9:00 a.m. 10-30% MED 9:00 a.m.-11:00 a.m. 30-60% HIGH 11:00 a.m.-2:00 p.m. 60-100% MED 2:00 p.m.-5:00 p.m. 30-60% LOW 5:00 p.m.-8:00 p.m. 10-30% R450 Mini Collector Installation and Maintenance Guide Appendix D: Configuring the GPRS Modem Activating Raven X on AT&T This appendix provides step-by-step directions for activating your Raven X on the AT&T network. Installing the SIM The Subscriber Identity Module (SIM) in the Raven X is a smartcard that securely stores the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem and it may be pre-installed by your Sierra Wireless Representative. Before You Start The activation of your modem is complete if the SIM was pre-installed unless you need a custom APN. Cellular Account Required Cellular Account Required — To use your modem, you must have a SIM with an active account with your cellular provider. Software Required AceManager — Graphical interface for entering most AT Commands. Download AceManager from the Sierra Wireless AirLink Solutions Web site: http://www.sierrawireless.com/support/. A default installation of this utility is assumed later in these directions. Hardware Required • Ethernet cable or serial cable — An Ethernet cable or straight-through serial cable. • Serial cable — A straight-through serial cable. • Power adapter and a power source — You will need a power supply and power source for the modem. The R450 Mini Collector (R450 MC) can serve as the power source. • PC or laptop — To configure the modem, you will need a computer with an available Ethernet port or serial port. Tools Required • Small Phillips screw driver — The Phillips screw driver is the one which is also called a plus (+) or X screw driver. • Slim stylus — A PDA stylus, an unbent paperclip, or other such item. R450 Mini Collector Installation and Maintenance Guide 89 Appendix D Opening the SIM Slot To open the SIM slot, complete the following steps. 1 Unplug the Raven X power and all cables. 2 Remove the slot cover on the front of the Raven X to reveal the SIM slot. See Figure 93. Figure 93 Raven X Slot Cover Removing the SIM from the Card Carefully remove the SIM card from the card you received from AT&T. Ejecting the SIM Tray 1 Using the tip of a PDA stylus, an unbent paperclip, or other slim blunt item, press the yellow button of the SIM tray. The button is between two boards. 2 Slide the tray out completely. See Figure 94. Figure 94 SIM Tray Button 3 Gently press the SIM card to secure in place. Inserting the SIM into the Tray Place the SIM into the tray and gently press to click it into place. The card and SIM may be a different color than these examples. 90 R450 Mini Collector Installation and Maintenance Guide Appendix D Figure 95 Examples of Empty SIM Tray and a Tray with a Sample SIM Inserting the Tray and SIM 1 Slide the tray back into the modem. 2 Gently press the SIM to click it into place. The top of the card faces the bottom of the modem. Figure 96 Inserting the SIM Finishing the SIM installation Replace the cover to prevent dust or other unwanted particles from entering the Raven X. Once the cover is replaced, the installation is complete. The first time you power on your Raven X with your new SIM, there may be a delay of up to 10 minutes for the initial network connection to occur. R450 Mini Collector Installation and Maintenance Guide 91 Appendix D Configuring the APN The APN (Access Point Name) is the way your modem knows how it will be communicating with the network. The APN allows custom IP addressing and tailoring your company's wireless IP solution to meet the security and IP addressing requirements of your applications. Most accounts use the default addressing solution of Private or Public IP addresses supplied by the Internet and Proxy APNs. Only if you have a Static or Custom IP address should you need to configure a custom APNs. The default APN is Internet. If you need a different APN, use AceManager to configure it. Starting AceManager 1 Connect the computer to the GPRS modem serial port. See Figure 72 on page 50. 2 Click Start | All Programs | AirLink Communications | AceManager 3G | AceManager 3G. Figure 97 AceManager Connecting to the Modem 1 Click the Connect button. Figure 98 Connect to Modem Dialog 92 R450 Mini Collector Installation and Maintenance Guide Appendix D 2 3 Select a connection method. • If you are connecting locally with the modem connected directly to your computer using a serial cable, you can use PPP. • If you are connecting locally with the modem connected directly to your computer using an Ethernet cable, you can use UDP, TCP, or Ethernet. Enter the connection information. • For UDP or TCP, enter 192.168.13.31 as the IP address. • For PPP, select the COM port to which the modem is connected. 4 Enter the password if the default password has not been entered for you. 5 Select OK. 1 Select EDGE/HSDPA/HSUPA from the menu on the left side of AceManager (under “Groups”). 2 Type your APN in the New Value field of *NETAPN. 3 Select a connection method. Entering the APN 4 • If you are connecting locally with the modem connected directly to your computer using a serial cable, you can use PPP. • If you are connecting locally with the modem connected directly to your computer using an Ethernet cable, you can use UDP, TCP, or Ethernet. Enter the connection information. • For UDP or TCP, enter 192.168.13.31 as the IP address. • For PPP, select the COM port to which the modem is connected. 5 Enter the password, if the default password has not been entered for you. 6 Select OK. Optional If you need to configure your modem for a custom APN, after entering the APN, there is additional information you will need to enter. R450 Mini Collector Installation and Maintenance Guide 93 Appendix D 1 Select Misc from the menu on the left side under the Common group. Figure 99 AceManager: Misc 2 Enter the NAI into the new value field for *NETUID and enter your network password into the new value field for *NETPW. Figure 100 AceManager: Misc - *NETUID, *NETPW Writing the Settings to the Raven X 1 Click the Write button on the tool bar of AceManager. 2 Wait for the message “Write Successful” to appear in the status bar. Figure 101 AceManager: Write 3 94 Reset the Raven X. R450 Mini Collector Installation and Maintenance Guide Appendix E: External GPRS Antenna Option External GPRS Antenna Some installation sites may have a very weak (-90 dBm or weaker) GPRS signal. An optional external GPRS antenna (Neptune P/N: 12564-002) can increase the signal strength in these cases. Please refer to the accessories drawing for the R450 Mini Collector (R450 MC). Installing the External GPRS Antenna To install the external GPRS antenna, complete the following steps. 1 Disconnect the internal coax cable from the stubby GPRS antenna. 2 Loosen and remove the lockdown nut on the stubby GPRS antenna, then remove the antenna. 3 Install the coax surge arrestor (Neptune P/N: 13049-001) in the same hole. 4 Attach the internal coax cable to the surge arrestor. 5 Install the external GPRS antenna; mount the antenna higher than the R450 MC to obtain better service reception. 6 Connect coax cable from the R450 MC to the external GPRS antenna. See “Attaching Cables for the R450 MC” on page 27. 7 Weatherize the coax connections using the weatherization kit. R450 Mini Collector Installation and Maintenance Guide 95 Appendix E Notes: 96 R450 Mini Collector Installation and Maintenance Guide Appendix F: CDMA Modem Conversion Kit Installation Overview You have the option of ordering the R450 Mini Collector (R450 MC) with a CDMA modem compatible with Sprint or Verizon service. For the R450 MCs that currently have a Sierra Wireless or a CalAmp GPRS/Ethernet modem, CDMA conversion kits are available. Part numbers for ordering new R450 MCs with the CDMA modem and conversion kits are also included in the guide. Tools Needed The tools needed include the following: • Phillips head screw driver • Hex head screw driver • Allen wrench Parts Included The parts included in the conversion kit include the following: • CDMA modem • Ethernet cable • Mounting bracket • Antenna cable • New FCC label Switching Modems Using the Conversion Kits GPRS/Ethernet Connection Complete the following steps to switch modems using the conversion kits via GPRS/ Ethernet connection. 1 Ground yourself to the outside of the R450 MC using a wrist strap. 2 Power off the R450 MC. 3 Disconnect the Ethernet or serial cable. R450 Mini Collector Installation and Maintenance Guide 97 Appendix F 4 Disconnect the antenna cable. 5 Disconnect the power cable from the modem. 6 Remove the four screws from the mounting plate (this will remove the mounting plate as well the modem). 7 Attach the new mounting plate with the four new screws. 8 Attach the new modem to the new mounting plate with the modem oriented so that the Ethernet cable port is on the left. 9 Reconnect the Ethernet cable, antenna cable, and the power cable. See Figure 102. CalAmp CDMA modem Ethernet cable connection Antenna connection Modem power cable Figure 102 R450 DC with CDMA Modem Conversion Kit Installed It is helpful to attach the power cable for the CDMA modem to the new mounting plate with a zip tie as shown in the photo. 10 Power on the R450 MC. 98 R450 Mini Collector Installation and Maintenance Guide Appendix F Serial Connection Complete the following steps to switch modems using the conversion kits via serial connection. Serial to Ethernet Connection (Sierra Wireless Modems Model 775 and 875) If using a current serial connection, your will need a new USB flash drive provided for the installation of the new CDMA modem. With the correct USB flash drive provided by Neptune Customer Support, the CDMA modem must be reconfigured when powering on the R450 MC. To receive a new flash drive that is configured correctly for the CDMA modem, please contact Neptune Customer Support at (800) 647-4832. Request that Customer Support send you a newly configured flash drive for a CDMA modem for the R450 MC. 1 Ground yourself to the outside of the R450 MC using a wrist strap. 2 Power down the R450 MC. 3 Disconnect the Ethernet or serial cable. 4 Disconnect the antenna cable. 5 Disconnect the power cable from the modem. 6 Remove the four screws from the mounting plate (this will remove the mounting plate as well the modem). 7 Attach the new mounting plate with the four new screws. 8 Attach the new modem to the new mounting plate with the modem oriented so that the Ethernet cable port is on the left. 9 Replace the serial cable with the new ethernet cable that comes in the conversion kit. 10 After the modem is installed, insert the new thumb drive into the processor board before powering up the R450 MC. 11 After the thumb drive is inserted, power on the R450 MC. After 5 minutes, the R450 MC should complete the booting process with the new configuration. 12 Remove the thumb drive and close the R450 MC. Activating the CDMA Modem Once the CalAmp CDMA modem is provisioned and installed, you need to activate it. A Quick Start Guide comes in the box with each CDMA modem. The steps to activate the modem are in the Quick Start Guide; however, use the following instructions. R450 Mini Collector Installation and Maintenance Guide 99 Appendix F Accessing the Modem’s Homepage Complete the following steps to activate the modem. 1 Approximately one minute after applying power to the unit, open you Web browser. 2 In the address bar, enter 192.168.1.150. A login dialog similar to Figure 103 appears. Figure 103 Browser Connection Login Dialog 3 In the Username field, enter admin. 4 In the Password field, enter password. 5 Click OK Setting the Auto Connect Option CalAmp CDMA modems are shipped with Cell Connection (Auto Connect) Disabled. You must enable the modem to connect to Internet by completing the following steps. Complete the following steps to enable Auto Connect for the cell connection. 1 100 On the Dial Settings tab of the EVDO Cellular Data Modem screen, click Cell Connection. See Figure 104 on page 101. R450 Mini Collector Installation and Maintenance Guide Appendix F . Figure 104 Auto Connect Option 2 Select Enable and click Save. 3 After the screen refreshes, click Reset. Sprint Modems Sprint modem users complete the following steps. 1 Click Provisioning. Under Enable/Disable OMA-DM Activation, the status is set as Enable. See Figure 105. Figure 105 Provisioning Tab 2 Under Manual Initiation of OMA-DM Provisioning, click OMA-DM to activate provisioning. After the modem is provisioned and the cell connection is enabled, the PPP Status changes to UP on the Home screen. See Figure 106 on page 102. R450 Mini Collector Installation and Maintenance Guide 101 Appendix F Figure 106 PPP Status Verizon Modems Verizon modem users complete the following steps. 1 Click Provisioning. Under Carrier-assisted Activation, in the Command (OTASP only) field enter *22899, and then click the OTASP button. See Figure 107. Figure 107 Verizon Provisioning via OTASP 2 102 On the modem home screen under CDMA Connection Status, verify that the MDN/MTN and MSID/IMSI fields are populated. See Figure 108. R450 Mini Collector Installation and Maintenance Guide Appendix F Figure 108 Verizon CDMA Connection Status after Provisioning 3 Click Cell Connection. Under Dial Settings, enter ATD#777 in the Dial Number field, leaving the User and Password fields blank, and then click Save. See Figure 109. Figure 109 Verizon Cell Connection Tab 4 Under Manual Initiation of OMA-DM Provisioning, click OMA-DM to activate provisioning. After the modem is provisioned and the cell connection is enabled, the PPP Status changes to UP on the Home screen. See Figure 110. Figure 110 PPP Status R450 Mini Collector Installation and Maintenance Guide 103 Appendix F Notes: 104 R450 Mini Collector Installation and Maintenance Guide Glossary ALM Alarm indicator AMI Advance Metering Infrastructure. System that captures, stores, and provides to the utility at frequent intervals detailed consumption and other information, such as, usage, leak, and flow status, in order to support advanced applications. These data can then be used to support a consumer portal. Furthermore, the mass of data generated by the system can feed an advanced analytics system to convert it into actionable information that supports the efficient management of the utility. AMR Automatic Meter Reading. The automated process of reading meters. ballast Heavy material used to secure the stability of the equipment stand. For the R450 System, concrete blocks are used for the ballast. CDMA Code Division Multiple Access. A channel-access method used by various radio communication technologies that allows multiple users to be connected over the same channel. CEC Canadian Electrical Code FCC Federal Communications Commission LED Light Emitting Diode Mini Collector The R450 Mini Collector (R450 MC) is the physical equipment that houses Neptune’s N_SIGHT R450 Host Software. The R450 MC is a device that collects meter reading data from Neptune’s absolute encoder register interfacing with Neptune’s new R450 MIU and transmits the data for collection. This unit receives the data and stores data to be downloaded through host software. MHz Abbreviation for megahertz. One MHz represents one million cycles per second. MIU Meter Interface Unit NEC National Electrical Code N_SIGHT R450 N_SIGHT R450 is a software tool for managing the daily tasks of your fixed network AMI operation by storing route and meter information from data collectors. R450 Mini Collector Installation and Maintenance Guide 105 Glossary 106 serial number A unique identification number given to each product at the factory. R450 System A fixed network AMI system for targeted applications allowing a utility to conduct meter reading operations automatically, ensuring maximum collection of the data. VSWR Voltage Standing Wave Ratio. The ratio of the amplitude of a partial standing wave at an antinode (maximum) to the amplitude at an adjacent node (minimum), in an electrical transmission line. R450 Mini Collector Installation and Maintenance Guide Index A bolts carriage 16, 25 provided 38 U-bolts 17 boot-up, LED status 57 bracket, pole 38 AC modem 2 power system 21 power unit 1 power unit (illus.) 1 WiFi 2 activate the system 21 Advance Metering Infrastructure (def) alarm indicator 105 ALM (def) 105 AMI (def) 105 amplifiers 8 AMR (def) 105 antenna analyzer, using 70 critical items 61 GPRS 95 mast 37–38 mounting 37 placement 7 problems 8 standoff mount for 61 systems recommendations 62 arrestor, lightning 8 attach, solar panel 17 Automatic Meter Reading (def) 105 C 105 B backhaul communications 2 communications options 2 Ethernet 52 GPRS modem 2 modem 32, 45, 47, 52 modem connectivity 50 options 2 backhaul, options 2 ballast concrete blocks 21, 77 definition 105 requirements 21, 77, 78, 79 ballast, applying 21, 77 batteries, replacing 53 battery activate 22 wiring 19 battery box 25 mount to large pole 25 battery box, connect to solar panel 19 battery box, installation 16 Bolt-A-Band clamps 26 R450 Mini Collector Installation and Maintenance Guide cable internal coax 95 leaks 8 modem serial null 56 RS-232 serial 44 secure coaxial 40 ties 13, 72 cable color code, Ethernet 84 Canadian Interference Causing Equipment Regulations iii carriage bolts 16, 25 CDMA modem 97 installation 97–99, 103 switch GPRS/Ethernet 97 switch serial connection 99 circular power connector 31, 36 coax cable, internal 95 coaxial connector 54 coaxial connectors 62 COM1 port, settings 56 common problems 8 communications availability 3 backhaul 2 options, backhaul 2 problems, MIU 7 components, R450 MC 9 concrete blocks 13, 21, 72, 77 configuration mounting 4 PC notebook 44 configure R450 MC 30 connect AC power to R450 MC 31 wiring 21 connection communications antenna 35 ground lug 29 ground wire 29 RF antenna 74 connectivity, backhaul modem 50 connector coax 62 hub, attach 20 conversion kit installation 97 CPU, boot-up status LED 57 107 Index critical items, antenna customer support 58 61 G D damage, inspect for 12 data, meter reading 1 description, R450 2 diagnostic ports 55 diagram pole installation 4 R450 MC stand 5 wall-mounted system dimensions 11 6 E electrical specifications 11 e-mail, technical support 59 enable, TX 52 environmental conditions 11 environmental rating 11 equipment, licensed 7 Ethernet backhaul 52 color code table 84 modem 41 external GPRS 95 external GPRS antenna 51 F fax, technical support 59 FCC (def) 105 FCC, notice ii feed line incorrectly installed 8 recommendations 62 Field Service Tool 55 footprint, R450 MC 11 free-standing pole 4 frequencies, transmit and receive 7 FST 55 FST diagnostic port 55, 56, 57 Functional specifications 11 108 GPRS antenna 95 signal 95 signal strength 51 GPRS modem 2 backhaul 2 options 2 port 55 power Indicator (illus.) 90 power indicator (illus.) 47 SIM card 29 ground lug 29 ground wire 29 ground wire, lightning protection system 29 H hardware, components 9 humidity, operating 11 HyperTerminal 56 I If 52 Industry Canada notice iii initial site activities 45 install, wall mount system 34 installation 9 battery box 16 coax connectors 62 four types 2 importance of professional instructions 14, 73 kit 2 problems 7 process 23, 34 rooftop 5 site selection 14, 73 solar panel 17 spectrum analyzer 7 instructions installation 14, 73 pole mount 23 wall mount 34 interference noise 7 iii R450 Mini Collector Installation and Maintenance Guide Index K kits installation 2, 9 Mini Collector 9 weatherization 24, 36, 95 L large pole mount battery box 25 mount RF antenna 23 mount solar panel 26 mounting 23 large pole mount 23 latitude, range for solar panel 18 leaks, in cables 8 LED CPU boot-up status 57 defined 105 RDF 52 level RSSI 51 licensed equipment 7 lightning protection system 29 lug, ground 29 M magnet, for R450 MIU 13, magnetic declination 83 maintaining, the system 7 masonry anchors 38 materials 11, 13, 72 maximum weight 11 measure VSWR 53 megahertz (def) 105 messages, e-mail 59 metal screws 38 meter interface unit 105 meter reading data 1 meter, MIU 1 Microsoft Diagnostic 55 mini collector box, back 18, 26 defined 105 description 1 pole 4 MIU communications 7 defined 105 placement 8 33 R450 Mini Collector Installation and Maintenance Guide modem AC Ethernet 2 backhaul 32, 45, 47, 52 backhaul connectivity 50 GPRS 2 null serial cable 56 Sprint 101 Verizon 102 WiFi 2 mounting brackets, RF antenna 39 configurations 4 large pole 23 options 2, 3, 4 mounting options 4 MSD defined 55 diagnostic port 55 N N_SIGHT R450 (def) 105 National Electrical Code 105 NEC (def) 105 network state, for GPRS modem port. notebook configuration 44 notices FCC ii Industry Canada iii null, modem serial cable 56 55 O operating humidity 11 temperature 11 options backhaul 2 external GPRS antenna mounting 2, 3, 4 power supply 2 51 P parts Ethernet 9 GPRS 9 WiFi 10, 64 performance issues 6 problems 8 placement, antenna 7 109 Index pole bracket 38 hardware (illus) 25 mount system, instructions responsibilities, of owners 7 return of damaged unit 12 RF antenna connection 74 exposure, information ii RF antenna analyzer 70 building exterior 38 install mast 38–40 mount to large pole 23 mounting brackets 39 weatherize 28 rooftop installation 5 RS-232 serial cable 44 RSSI level/value 51 23 port COM1 settings 56 diagnostic 55 FST 55, 56, 57 GPRS modem 55 MSD diagnostic 55 power circular connector 31 plug (illus.) 49 supply types 2 turn on 22 problems antenna 8 during installation 7 local cable system 8 performance 8 problems, with coax connectors 62 product description 2 S R R450 MC components 9 description 1 photo, wall unit 1 product description 1 stand 5 R450 Mini Collector components 9 defined 105 R450 MIU dimensions 11 Meter Interface Unit (MIU) 1 programming 2 storage 12 tools and materials 14, 73 unpacking 12, 71 R450 MIU, for testing 13 R450 System (def) 106 radio module 54 rating, environmental 11 RDF LED 52 receive frequencies 7 regulations, Canadian iii replacing batteries 53 required tools 13, 72 requirements ballast, metric 78, 79 ballast, US measurements 78, reset switch 58 110 79 screwdrivers 13, 72 screws 38 secure, coaxial cable 40 serial data, output 57 serial number (def) 106 Sierra Wireless modem 44 signal interference 7 signal, GPRS strength 51 signal, weak GPRS 95 SIM card, in GPRS modem 29 site selection 11, 14, 73 survey 7 site survey performing 8 to detect problems 8 SLP indication 54 snaplock clamps 26 solar panel attach 17 installation 17 latitude 18 mount to large pole 26 photo 17 tilt angle 26 wiring 19 solar power system, wiring 19 zones 84 specialists, support 58 specifications dimensions 11 electrical 11 environmental conditions 11 functional 11 R450 MC 11 R450 Mini Collector Installation and Maintenance Guide Index spectrum analyzer, for installation 7 Sprint modem 101 stand 11 stand,R450 MC 5 standard coax 62 standoff mount, for antenna 61 storage 11, 12 storage temperature 11, 12 support, contact 58 support, customer 58 surge arrestor 95 survey, site 7 swipe MIU 13, 33 switch modems 97, 99 switch, reset 58 system AC power 21 tower mount 5 wall-mounted 6 T tape, weatherizing 75 technical support 58 telephone support 58 test connections 32 ties, cable 13, 72 tilt angle, solar panel 26 tools 11, 13, 72 tower mount 5 transmit frequencies 7 trench, RF antenna 73 troubleshooting 8 turn power on 22 TX enable 52 types installations 2 power supply 2 U U-bolts 17 UHF, button unit, description 1 unpacking 11, 12, 71 US measurements, for ballast 78, 79 V value, RSSI 51 Verizon modem 102 Voltage Standing Wave Ratio 43, 53 VSWR defined 106 measure 53 troubleshooting R450 MC 43 W wall mount install 34 installing, illus. 35–36 instructions 34 mini collector system 6 weatherization kit 24, 36, 95 wrap 28 weatherize antenna connection 75 RF antenna 28 RF antenna connection 39 weatherizing 75 weight, maximum 11 WiFi modem configuration 44 illustrated 48 wire feeds 20 wiring battery box 19 connect 21 solar system 19 wood screws 38 Z 53 R450 Mini Collector Installation and Maintenance Guide zones, solar power 84 111 Notes: 112 R450 Mini Collector Installation and Maintenance Guide Neptune Technology Group Inc. 1600 Alabama Highway 229 Tallassee, AL 36078 USA Tel: (800) 633-8754 Fax: (334) 283-7293 Neptune Technology Group (Canada) Ltd. 7275 West Credit Avenue Mississauga, Ontario L5N 5M9 Canada Tel: (905) 858-4211 Fax: (905) 858-0428 Neptune Technology Group Inc. Ejército Nacional No. 418 Piso 12, Desp. 1201-1202 Col. Chapultepec Morales Delegación Miguel Hidalgo 11570 México, Distrito Federal Tel: (525) 55203 5294 / (525) 55203 5708 Fax: (525) 55203 6503 TAKE CONTROL neptunetg.com IM R450 Mini Collector 03.12 Part No. 13025-001 © Copyright 2011-2012, Neptune Technology Group Inc. Neptune is a registered trademark of Neptune Technology Group Inc.