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Installation Manual Gts 5.1 + Pas_en

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Rev 2.1 Scan Secure GTS 5.1 + PAS Installation Manual This Installation manual is confidential It is only intended for System Administrators It is not to be used by the users of the GTS system 1 26.07.2010 Rev 2.1 SCAN SECURE GTS 5.1 + PAS ................................................................................. 1 1 GENERAL ................................................................................................................... 3 1.1 SYSTEM REQUIREMENTS ...................................................................................................... 4 2 INSTALLATION OF MICROSOFT BASIS SOFTWARE ............................................ 5 3 INSTALLATION ON SERVER OR STAND-ALONE COMPUTER. ............................ 5 3.1 INSTALLATION ..................................................................................................................... 5 4 INSTALLATION ON A CLIENT COMPUTER ............................................................. 7 5 UPGRADE TO A NEWER VERSION OF GTS 5.1 ..................................................... 9 5.1 6 SQL SERVER AND MAINTENANCE ....................................................................... 11 6.1 6.2 6.3 6.4 6.5 7 IMPORTANT BEFORE UPGRADING: ........................................................................................ 9 CONNECT CLIENT PCS TO THE SQL SERVER ..................................................................... 11 IMPORT AND RESTORE DATABASE ..................................................................................... 12 DATABASE UPDATE ........................................................................................................... 13 ADDITIONAL BACKUP ........................................................................................................ 14 CLIENT LICENSE UPDATE ................................................................................................... 15 TROUBLESHOOTING .............................................................................................. 16 2 26.07.2010 Rev 2.1 1 General The database system in GTS 5.1 is upgraded to comply with Microsofts development of more modern and robust programming languages and databases. The programming has now been done using the object oriented Visual Basic .NET instead of the former Visual Basic 6.0 and the data is stored in a SQL Server 2005 database. The installation comprises the following steps:  Installation of the basis software Microsoft .NET Framework 2.0. (If not already installed)  Install MSXML 6.0 SP1  Install SQL Server 2005 Express  Install GTS 5.1 software on one or multiple computers in the network. NB! Installation of the software requires that the user have full administrator rights on all affected computers and servers 3 26.07.2010 Rev 2.1 1.1 System requirements Hardware: o Pentium 3 1GHz or newer o 1024 MB RAM o 600 MB free hard disk space Operating system: o Windows Server 2003 SP1 o Windows Small Business Server 2003 SP1 o Windows Vista o Windows 7 o Windows XP Professional o Windows XP Home Edition o Windows Tablet Edition SP2 o Windows Media Edition SP2 o Windows 2000 Professional SP4 o Windows 2000 Server SP4 o Windows 2000 Advanced Edition SP4 o Virtual PC o Virtual Server Software: o Microsoft .NET Framework 2.0 o Windows installer 3.0 o Scan Secure GTS 5.1 4 26.07.2010 Rev 2.1 2 Installation of Microsoft basis software GTS5.1 requires Microsoft Installer V3 or newer prior to installation... Microsoft.NET framework 2.0 and MSXML 6.0 SP1 is bundled with the software package, and will be installed if necessary. 3 Installation on server or stand-alone computer. SQL Server 2005 Express or equivalent is required by the database. If a SQL server already exists, the database can be installed directly to this. SQL server is very rarely uninstalled, and ONLY in co-operation with the IT-dept. 3.1 Installation  Locate and run the file setup.exe from the CD or from a pre-selected folder.  Select Install and yes when asked to install SQL Server 2005 Express If the SQL Server 2005 Express is already installed, the program will continue to the installation of the GTS 5  If the installation of the SQL Server 2005 Express was successful, the program will continue with the installation of the GTS. For possible error messages, see chapter 6. Trouble shooting 5 26.07.2010 Rev 2.1 Select Next Enter the required info. And select Next Select Install Select I Accept and Next Select Next or change folder Installation complete! Select Finish Important! For import and connection with the database Viktig! See chapter: 6 SQL server and maintenance 6 26.07.2010 Rev 2.1 4 Installation on a client computer  Locate and run the file setup.exe from the CD or specified folder.  If the SQL Server 2005 Express is not installed on the computer, the installation wizard will suggest to install this. Select Install, but select No when asked to install the SQL Server 2005 Express Select Next Select I Accept and Next 7 26.07.2010 Rev 2.1 Enter the required info and select Next Select Next or change folder Select Install The installation is complete! Select Finish Viktig! Important! For import and connection with the database See chapter: 6 SQL server and maintenance 8 26.07.2010 Rev 2.1 5 Upgrade to a newer version of GTS 5.1 5.1 Important before upgrading: 1. Make a note of which SQL server the existing GTS database uses 2. Uninstall the existing version of GTS 5.1 SQL server is NOT to be uninstalled. 3. Run the setup.exe of the new version, or run Scan Secure GTS 5.msi if this is supplied instead. 4. Follow the guide below: Important! When prompted to install the SQL server, select NO! Select Run Select Next Select I Accept and then Next 9 26.07.2010 Rev 2.1 Enter required information, select Next Select Next Select Install Select Finish Start the GTS5.1 application and select Advanced Important! After the upgrading, the database must be upgraded to the latest version See chapter 6.3. Database update 10 26.07.2010 Rev 2.1 6 SQL server and maintenance 6.1 Connect Client PCs to the SQL server Start GTS 5 by clicking the GTS Icon, then select Advanced in the login window.   For server and stand-alone installations, no changes does normally need to be done here The Setup should only be changed in co-operation with Scan Secure or your ITdepartment Select or enter the path to the SQL server If required: Enter valid user name and password Select the correct database Test the connection to the SQL server, by clicking: Test connection Press: Ctrl+Alt+S to enable button Important! After the upgrading, the database must be updated to the latest version See chapter 6.3. Database update 11 26.07.2010 Rev 2.1 6.2 Import and restore database This option is used to restore database after computer crash. Or during installation, when a customized database is provided. Press: Ctrl+Alt+S to enable button Select imported database, and click Restore selected Click Import and locate database to restore Important! After restoring, the database must be upgraded to the latest version See chapter 6.3. Database update 12 26.07.2010 Rev 2.1 6.3 Database update Having upgraded the GTS 5 application, it is important that the database is updated to work properly. See the instructions below: Press: Ctrl+Alt+S to enable button Important! Run script 1 to 5 The script files for the database, is found either on the CD or in the program Installation folder 13 26.07.2010 Rev 2.1 6.4 Additional backup In GTS 5 there is an option to select additional backup. Selecting this will place a additional backup of the database at a user specified location. This is done to further prevent data loss. See instructions below: Press: Ctrl+Alt+S to enable button Click to activate box Click and select location, or enter manually 14 26.07.2010 Rev 2.1 6.5 Client license update When installed, the GTS will only have a demo license activated. A demo license does only allow the user to enter 30 new rounds into the system. Objects may not be used with a demo license. To update the license to your purchased license, start the GTS application and select License in the Login window. Tip! The login window shows the remaining days of the current license. A warning will be given when it is less than 1 Month left of your current license. Send Lisens request key, computer name and GTS5 version to [email protected] Having received the new license from Scan Secure, select Set new license and enter the new license key followed by OK. Close the window by selecting Close 15 26.07.2010 Rev 2.1 7 Troubleshooting  If the GTS 5 stops working, or errors occurs and a restart of the GTS5 does not solve this problem, it is recommended to start the installation of GTS5 and select repair  Error messages occurring after the upgrade, may be caused my missing running of scripts. See chapter 6.2  Problems removing the Microsoft SQL 5 Express in connection with reinstallation. In some cases, parts of the SQL 5 Express may not be removed during the uninstallation. This may cause problems starting the service again after the reinstallation. Please perform the following in this case: o Stop all SQL services that are running o o Check that there are no SQL components left under Add or remove software o Alternatively install and run the program msicuu2.exe (Windows Installer Clean Up Uninstall) which may be found on the GTS 5 CD and remove all components marked SQL o Delete the folder Microsoft SQL Server found under Program files Important!!! Make a backup of the GTS database files first! (Located under: C:\Program files\Microsoft SQL Server \MSSQL.1 \MSSQL\Data) o Edit the Registry and delete all entries of SQL and MSSQL under My computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlset\ Services o Restart PC o Perform a new installation of the GTS 5  Error 27 occurs during upgrade This may occur when upgrading from older 5.1 installations, to newer versions. This problem is resolved by first unistall the GTS5.1 before you install the new GTS5 version. It is NOT necessary to uninstall the SQL server. 16 26.07.2010 Rev 2.1 NOTES:___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 17 26.07.2010