Transcript
Avaya IP Office Solutions IP Office Editions
Avaya IP Office Solutions Specially developed for small and medium-sized businesses
Basic Edition
Essential Edition
Preferred Edition
Advanced Edition
Server Edition
(Basic Telephony)
(IP Telephony/Essential Mobility)
(UC with Preferred Mobility)
(UC with Call Centre)
(UC with Preferred Mobility, larger scalability)
Adds: • IP PBX functions • Up to 40 auto attendants • Voicemail to email • one-X® Mobile Essential (for all users) • Call control on mobile devices via DTMF • 128 party ad hoc audio conferences • Up to 4 remote telephones
• B asic system • Only one location • Only digital/ analogue telephones • Auto attendant • 64 party ad hoc audio conferences • Voicemail No user profiles
Adds: • "Meet me" audio conferencing • Unlimited multilevel auto attendants • Scalable and resilient voicemail • No limit on VPN telephones (Teleworker) • Call recording • Ability to use one-X® Mobile Preferred (integration of mobile devices), HD video conferences, instant messaging and presence information, calendar integration, Outlook and Salesforce plug-ins
Options: Receptionist, multiple locations
Adds: • Tracking and measuring customer service • Password-protected call recording with convenient search, playback and archiving functions • Alarm notifications • Detailed and adaptable reports • Interactive Voice Response (IVR) • Text-to-speech • Visual Basic Scripting • PC Wallboard
• C ontains all elements of the Essential and Preferred Edition • Server Edition license includes unlimited SCN channels • Each Server Edition licence provides 2 VMPro ports for the primary server • Flexible deployment — Linux servers with IP Office 500v2 as expansion systems • Supports up to 1000 users at one location • Centralised licensing and management • Reliable thanks to a secondary server (incl. voicemail) • More voicemail ports — up to 100 • Up to 500 simultaneous one-X® Portal users
Avaya Flare® Experience is a collaboration software client that provides an innovative user interface in order to facilitate real-time communication for Windows and iPads. It enables users to handle and process phone calls, instant messages, presence information and company contacts, and use email from a single interface.
Office Worker
3G/Wi-Fi
• IP Office 500v2… flexible, expandable, scalable - Up to 384 telephones (analogue, digital, IP) - SCN network supporting up to 1000 users at 32 locations - Plug-in card technology for the best possible fit - Essential Edition for basic telephony - Preferred Edition for universal collaboration with CTI, email, fax, mobile phones, telephones, voicemail… - User profiles: the right solution for every task - Integration of mobile in-house communication systems such as DECT and WLAN wireless networks - Comprehensive audio and video conferencing functionality - PBX applications for the industrial and service sectors
Power User
Additionally: Agent, Supervisor
Additionally: Power User, Office Worker
Avaya Flare® Experience
Receptionist
The "Lite" mode of the Avaya Flare® Experience is available with the Essential Edition. Lite mode does not require a one-X® Portal server.
Avaya Flare® Experience (iPad)
IPO Application Server (one-X® Portal & VMPro)
IP Office 8.1 Avaya Flare® Experience (Windows)
IP 500 Cards and Expansion Modules • Plug-in module for IP Office 500v2:
one-X® Mobile Preferred
Avaya IP Office User Profiles for Each Workstation
IP Office Collaboration
(Release 8.1) one-X ® Mobile Preferred for IP Office makes comprehensive unified communications functions available to mobile personnel.
IP Office 500v2 System Editions
Preferred and Advanced
IP Office Server Edition
Essential Basic User
Office Worker
Teleworker
Mobile Worker
Power User
Basic User
Office Worker
Power User
one-X® Portal Services
–
Yes
Yes
–
Yes
–
Yes
Yes
Teleworker option
–
–
Yes
–
Yes
–
–
Yes
UMS Web Services
–
Yes
Yes
–
Yes
–
Yes
Yes
one-X Mobile Preferred
–
–
–
Yes
Yes
–
–
Yes
one-X® Mobile Essential
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
TTS for email reading function
–
–
–
Yes
Yes
–
–
Yes
IP Office Softphone
–
–
Yes
–
Yes
–
–
Yes
Remote Worker
–
–
Yes
–
Yes
–
–
Yes
User profiles
one-X ® Mobile Preferred for IP Office is a mobile application for iOS and Android smart phones.
®
IP DECT/DECT Wireless Phones • High-quality DECT telephones for office and industrial use - Menu control, hands-free calling, headset connector - Modern and traditional ring tones
Flare Communicator — Lite Mode
Yes
–
–
–
–
Yes
–
Yes
Flare Communicator — Full Mode
–
Yes
–
–
Yes
–
Yes
Yes
96 x 1 Series IP Deskphones
SCOPIA XT Series SMB Edition
VPN Telephony
Video Softphone™
Intuitive video conferences. A cost-efficient desktop, mobile or in-room video solution. In-room system with full HD.
Supports VPN telephone series 96XX for secure broadband transmission
Softphone client application for use of audio and video communication
• Expansion module - 16 or 30 analogue users - 16 or 30 digital users (Upn)
IP Office Manager
Receptionist
Call Assistant
one-X Portal™
System Administration for IP Office
Up to ten operator stations
Pop-ups for incoming calls, hotkeys, display of Outlook contact data
Browser-based server application for controlling all telephone functions
3640 Series WLAN Phones
®
• High-quality WLAN telephones for office and industrial use - Menu control, hands-free calling, headset connector - Modern and traditional ring tones
9500 Series Digital Deskphones
9600 Series IP Deskphones
• High-quality IP telephones with button or touch-screen operation - Feature button assignment shown in display (no paper labels) - Modern polyphonic ring tones and traditional ring tones
- IP500 Digital Station 8 Card (max. of 3) - IP500 Digital TCM Station 8 Card (max. of 4) - IP500 Analogue Phone 2 Card and Phone 8 Card (max. of 4) - IP500 VCM Card (max. of 2) - IP500 4-Port Expansion Card (max. of 1) - IP500 Legacy Card Carrier (max. of 2) - ETR 6 Port Telephone Card (max. of 3) - Combination Card with 4 analogue trunk lines (max. of 2, no additional trunk card) - Combination Card with 2 BRI trunk lines (max. of 2, no additional trunk card) - Analogue IP500 trunk card - IP500 BRI trunk card (Euro ISDN) - IP500 Universal PRI trunk card - IP500 Unified Communication Module
• High-quality IP telephones with button operation - Feature button assignment shown in display (no paper labels) - Modern standard and traditional ring tones
• High-quality digital telephones with button operation -F eature button assignment shown in display (no paper labels) -S tandard ring tones
3641
3645
Dedicated feature buttons
Yes
Yes
Menu control
Yes
Yes
Display/rows
Monochrome
Monochrome
Cursor keys
Cursor keys
Function/Model
3720
3725
3740
3749
3
3
3
3
Touch screen
No
No
No
No
Menu navigation
Colour display
No
Yes
No
Yes
IP protection rating
53
53
Monochrome/6
Colour/6
Monochrome/6
Colour/6
Hands-free calling
Yes
Yes
Shock protection (IEC 60068-2-32)
No
No
Yes
Yes
Headset connector
Yes
Yes
Hands-free calling
Yes
Yes
Yes
Yes
802.11 a/b/g
802.11 a/b/g
–
–
–
II 2G EEx ib IIC T4
with Priority Processor
with Priority Processor
No
No
No
II 3D Ex IbD 22
–
IP44
IP65
IP65
DECT GAP
Yes
Yes
Yes
Yes
Headset connector
Yes
Yes/Bluetooth
Yes
Yes/Bluetooth
Function/Model Prog. keys
Display/rows
Explosion protection glass Dust protection glass Protection classification
IP DECT/DECT Wireless Base Stations • IP DECT Base Station for use in IP networks - with integrated antennas, 4 voice channels - with integrated antennas, 8 voice channels - with external antennas, 8 voice channels - optional directional antennas, outdoor housing and pole mounting • Avaya DECT Gateway for use in networks with traditional telephony cabling - max. 2 DECT Gateways per system - 16 DECT Base Stations each • DECT Base Station for use in networks with traditional telephony cabling - with integrated antennas, 8 voice channels - with external antennas, 8 voice channels - optional directional antennas, outdoor housing and pole mounting
0800 - GO AVAYA 0800 - 46 28292 www.avaya.com/uk www.avaya.com/businesspartner Partner for Unified Communications & Collaborations, Contact Centre, Networking and Services © 2012 Avaya Inc. All rights reserved. IP Office Release 8.1, as of 10/2012, errors excepted.
Function/Model Prog. keys
9608
9611 G
9621 G
9641 G
8
8
Variable
Variable
Touch screen
No
No
Yes
Yes
Colour display
No
Yes
Yes
Yes
Display size Switch
Function/Model Prog. keys
9620 C
9630 G
9640
9640 G
9650
9650 C
Function/Model Prog. keys
9504
9508
4
8
0
0
6
6
6
11
11
Touch screen
No
No
No
No
No
No
No
Touch screen
No
No
Colour display
No
Yes
No
Yes
Yes
No
Yes
Colour display
No
No
3.45"
3.45"
3.8"
3.8"
3.8"
3.8"
3.8"
Display size
2.7", 132 x 69 pixels
3.8", 181 x 120 pixels
10/100
10/100
10/100/1000
10/100
10/100/1000
10/100
10/100
UPN
Yes
Yes
Wideband
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Wideband
No
No
Display size
3.8", 181 x 120 pixels 3.5", 320 x 240 pixels 4.3", 480 x 272 pixels 4.7", 480 x 272 pixels
9620 L
Switch
10/100 MB
10/100/1000
10/100/1000
10/100/1000
Wideband
Yes
Yes
Yes
Yes
Speaker
Yes
Yes
Yes (Wideband)
Yes (Wideband)
Speaker
Yes
Yes
Yes (Wideband)
Yes (Wideband)
Yes (Wideband)
Yes (Wideband)
Yes (Wideband)
Speaker
Yes
Yes
Keypad
BM 12
BM 12
No
BM 12
Keypad
No
No
SBM 24
SBM 24
SBM 24
SBM 24
SBM 24
Keypad
No
Yes (BM 12)
PoE class
1
1
2
2
PoE class
1
2
2
2
2
2
2
–
–
Protocol
H.323
H.323
H.323
H.323
Protocol
H.323
H.323
H.323
H.323
H.323
H.323
H.323
Digital
Yes
Yes
Yes
Yes
Yes
Yes/Bluetooth
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Headset connector
Yes
Yes
Headset connector
Headset connector
PoE class
Wireless network WLAN — Wi-Fi
WLAN 8100 Series
• Higher performance, increased data throughput, improved reliability and much more thanks to supporting 802.11n • Optimised for speech and multimedia applications. Support for a wireless call density unique in the communications sector
1600 Series IP Deskphones
B100 Series Conference Phones
1400 Series Digital Deskphones
• Standard IP telephones with button operation
• Conference telephones with analogue, SIP or DECT interface
• Standard digital telephones with button operation
- feature button assignment displayed on paper label
- optional auxiliary microphones
- feature button assignment displayed on paper label
• Clustering for high scalability and stability • Integrated solutions including convergence of fixed and mobile devices (e.g. WLAN infrastructure, WLAN phones/scanners and data, speech and mobile unified communications solutions) to improve range and increase employee productivity
- adapters for DECT, mobile phones and PA
Max. APs
10/100/1000 Ports
SFP 1 Gig Slot
XFP 10 Gig Slots
WLAN Controller
16
12
12
2
WC 8180
WLAN Controller
64-256
12
12
2
WCP 8180**
WLAN Control Point**
64-512
12
12
2
Power Supply
10/100/1000 Ports
WLAN Security
1
AES WPA/WPA2 WEP
1
AES WPA/WPA2 WEP
1
AES WPA/WPA2 WEP
Model
Labelling
WC 8180-16L*
* Upgradeable to WC8180 with a licence
1603-i
1603SW-i
1608-i
1616-i
Touch screen
No
No
No
No
Colour display
No
No
No
No
Display size
2 x 16 characters
2 x 16 characters
3 x 24 characters
4 x 24 characters
Switch
10/100 (no PC port)
10/100
10/100
10/100
Wideband
No
No
No
Hands-free calling via speaker
Yes
Yes
Keypad
No
PoE class Protocol
Function/Model
Headset connector
B 149
B 159
B 179
300W
Users up to
10
10
10
10
with optional microphones up to
16
16
16
–
Room size up to
30 sq. m
30 sq. m
30 sq. m
30 sq. m
with optional microphones up to
70 sq. m
70 sq. m
70 sq. m
–
No
Display/rows
128 x 64
128 x 64
128 x 64
128 x 64
Yes
Yes
USB/PA/mobile phone
–
Yes
–
–
No
No
Yes (BM 32)
Phone book
Yes
Yes
Yes
2 (with adapter)
2 (with adapter)
2
3
Group quick-dialling
Yes
Yes
H.323
H.323/SIP
H.323
H.323
–
No
No
Yes
Yes
analogue
Function/Model
DECT GAP Connection type
1403-i
1408-i
1416-i
Touch screen
No
No
No
Colour display
No
No
No
2 x 16 characters
3 x 24 characters
4 x 24 characters
–
–
–
Wideband
No
No
No
Hands-free calling via speaker
Yes
Yes
Yes
Yes
Keypad
No
No
Yes (DBM32)
Yes
Yes
Interface
Upn
Upn
Upn
–
–
Yes (DECT R4 required)
Protocol
digital
digital
digital
analogue
SIP
DECT optional analogue
No
Yes
Yes
Function/Model
Display size Switch
Headset connector
** Requires ERS 8800 with rel. 7.2 as WLAN switching points
Model
Designation
WLAN AP 8120
Indoor Dual Radio, IEEE 802.11n access point with integrated antennas
WLAN AP 8120-E
Indoor plenum-rated Dual Radio, IEEE 802.11n access point for use with external antennas
WLAN AP 8120-O
Outdoor Dual Radio, IEEE 802.11n access point for use with external antennas
WL81AT070E6
External directional Dual Band MIMO antenna 700 with 3 elements 2 antennas required per AP!
WL81AT180E6
External omni-directional Dual Band MIMO Antenna 180° with 6 elements 1 antenna required per AP!
Max. performance already with 802.3af PoE Max. performance already with 802.3af PoE Max. performance already with 802.3at PoE+
