Transcript
IP-MobileCast Media Server Hard Drive Replacement Instructions Technical Support If you need technical assistance, please contact KVH Technical Support: North/South America, Australasia: Phone: 1 866 701-7103 (U.S. only) Phone: +1 401 847-3327 Email:
[email protected]
Europe, Middle East, Asia-Pacific, Africa: Phone: +45 45 160 180 Email:
[email protected]
The following instructions explain how to replace only one hard drive in an IP-MobileCast™ Media Server (see Figure 1). If more than one hard drive requires replacement, please contact KVH Technical Support for instructions.
Figure 1: Hard Drive Replacement
Important! The Media Server must be turned on and fully functional during the replacement process. Be sure to replace only the hard drive that KVH Technical Support directed you to replace. Removal of an incorrect drive will result in permanent damage to the Media Server (see Figure 2).
Figure 2: Identify the Malfunctioning Hard Drive(s)
a. Make sure the Media Server is powered on. b. Press the release button on the faulty drive’s faceplate. The faceplate will spring open (see Figure 3). c. Grasp the faceplate and draw the hard drive straight out of the bay. Then set it aside.
Important! The hard drive is static-sensitive. Be sure to take the proper grounding precautions before handling. Keep the new hard drive in its anti-static bag until you are ready to install it in its bay. Before handling, put on an ESD wrist strap and connect it to ground.
Figure 3: Press the Release Button
d. Carefully remove the replacement hard drive from its anti-static bag, making sure not to touch any electrical connections on the back edge of the disk. e. Label the new hard drive’s faceplate with the correct sticker (supplied in kit). KVH and IP-MobileCast are trademarks of KVH Industries, Inc. All other trademarks are property of their respective companies. The information in this document is subject to change without notice. No company shall be liable for errors contained herein. © 2014-2015 KVH Industries, Inc., All rights reserved. 54-1064 Rev. C
1
f.
Align the new hard drive with the rails in the open bay (see Figure 4).
g. Push the hard drive into the bay until it is fully inserted. Then close the faceplate so it latches. h. Contact KVH Technical Support in order to enable the new hard drive with the Media Server RAID array and test the system for normal operation. The replacement procedure is complete!
2
Figure 4: Align the New Drive With the Rails
