Isdn Private Automatic Branch Exchange Varix Business

Transcript

ISDN Private Automatic Branch Exchange varix business Operating Manual Service in Germany: You have a warranty period of 12 months as of the purchase date. If you have any problems, please call our technical Service and Warranty hotline in Berlin, telephone 0190/88 11 11 (3.63 DM/minute) (the hotline is normally available from 9 a.m. to 4 p.m. on working days). You can also reach us at T-Online *20402# and in the Internet at the following address: http://www.detewe.de If a defect occurs which you cannot eliminate with the help of our hotline, please send the complete terminal (along with the power pack, the connection cable, a copy of the purchase receipt and a detailed de-scription of the error) to the following address: DeTeWe Deutsche Telephonwerke AG & Co. Service Center Berlin Wendenschlossstr. 142, 12557 Berlin, Germany Telephone: + 49 (0)30 6104-2810 Fax: + 49 (0)30 6104-2811 In other countries please consult your retail dealer for the nearest service addresses. 2 The varix business meets the standards set by the following EU guidelines: 91/263/EWG 73/23/EWG 89/336/EWG Telecommunication terminal equipment Low-voltage devices Electromagnetic compatibility. The varix business bears the CE symbol to verify this. Mat. No. 77145.035 Status 01/1999 Subject to changes 4 Contents Features ........................................................................................................................1 Contents Features of the varix business ................................................................................................... 1 ISDN Features Supported by the varix business ........................................................................... 2 Overview of Functions ....................................................................................................3 Designated Use ....................................................................................................................... 3 ISDN Features on the Multi-Terminal/System Access ................................................................... 4 Connection Scheme ................................................................................................................. 5 Safety Information.................................................................................................................... 5 Power Failure .......................................................................................................................... 6 Symbols Used in this Operating Manual..................................................................................... 6 Audio Signals, Ringer Cadences ............................................................................................... 7 Default Settings at Delivery of the varix business .......................................................................... 8 Preparing Operation.......................................................................................................9 Checking the Scope of Delivery................................................................................................. 9 Installation Site ........................................................................................................................ 9 Wall Installation .................................................................................................................... 10 Label Strips ........................................................................................................................... 10 Installation ............................................................................................................................ 10 Connection Scheme ............................................................................................................... 11 Connecting the V. 24 Interface (Serial Interface)....................................................................... 13 Actor/Sensor ........................................................................................................................ 13 Examples of Connecting an Entrance Intercom System.............................................................. 14 Making Calls ................................................................................................................15 Analogue/ISDN Terminals...................................................................................................... 15 EuroMaster Systel .................................................................................................................. 15 Automatic and Manual Seizure of External Lines........................................................................ 15 Making an External Call with Automatic Line Seizure ................................................................. 16 Making an External Call with Manual Line Seizure................................................................................................................................. 16 Making an Internal Call with Automatic Seizure of the External Line........................................... 16 Making an Internal Call with Manual Seizure of the External Line ............................................... 16 Making an External Call with a Specific Multiple Subscriber Number ......................................... 17 Accepting a Call ................................................................................................................... 17 Consultation Calls.................................................................................................................. 18 Call Transfer with No Prior Notice .......................................................................................... 19 Call Transfer with Prior Notice ................................................................................................ 19 Toggling............................................................................................................................... 20 Three-Party Conference ......................................................................................................... 21 Call Pick-up........................................................................................................................... 22 Picking up a Call from an Answering Machine.......................................................................... 22 Automatic Callback ............................................................................................................... 22 Call Assignment Switchover (Day-/Night-Line Call Type)............................................................. 23 Call Diversion ....................................................................................................................... 23 Activating Call Diversion ........................................................................................................ 24 Contents Call Diversion "Follow Me" .................................................................................................... 24 Deactivating Call Diversions ................................................................................................... 25 Activating Call Diversion via a Remote Terminal........................................................................ 25 Deactivating Call Diversion via a Remote Terminal .................................................................... 25 Using Speed Dialling Numbers ............................................................................................... 26 Hunting Group...................................................................................................................... 26 Call Waiting: Query or Reject ................................................................................................ 27 Activating/ Deactivating Call-Waiting Protection...................................................................... 27 Activating/ Deactivating Call Protection.................................................................................. 28 DTMF Postdialling ................................................................................................................ 28 Keypad Protocol ................................................................................................................... 28 Intercepting "Malicious Callers" .............................................................................................. 28 Doorbell/Sensor ................................................................................................................... 29 Entrance Intercom/ Door Opener; Actor ................................................................................. 29 Tariff Charge Data; Starting Printout of Summed Charges ......................................................... 30 Configuring From a Telephone ...................................................................................... 31 Setting ................................................................................................................................. 31 Procedure on Commissioning ................................................................................................. 31 MSNs of ISDN Terminals ....................................................................................................... 32 Unlocking the Configuration Mode.......................................................................................... 32 Locking the Configuration Mode ............................................................................................ 32 Changing your Confidential Personal Identification Number (PIN) ............................................... 32 Setting the Access Type to System Access/Multi-Terminal Access................................................. 33 Selecting the Protocol ........................................................................................................... 34 Procedure for Saving Telephone Numbers............................................................................... 35 Saving the MSNs .................................................................................................................. 35 Setting the Second S0 Bus (S02) ............................................................................................. 35 Switching to External Use ....................................................................................................... 35 Switching to Internal Use........................................................................................................ 35 Defining an MSN for Call Diversion via a Remote Terminal ........................................................ 36 Enabling Call Diversion ......................................................................................................... 36 Inhibiting Call Diversion ......................................................................................................... 36 Changing the PIN for Call Diversion via a Remote Terminal ....................................................... 36 Call Assignment .................................................................................................................... 37 Defining the Numbering Scheme............................................................................................. 38 Call Assignment for the Day Line............................................................................................. 39 Call Assignment for the Night Line .......................................................................................... 39 Resetting the Call Assignment ................................................................................................. 39 Call Assignment for the Sensor ............................................................................................... 40 Creating a Hunting Group ..................................................................................................... 40 Manual Seizure of an External Line ......................................................................................... 40 Automatic Seizure of an External Line ..................................................................................... 41 Activating “MSN Busy” (Multiple Subscriber Number) ............................................................... 41 Deactivating “MSN Busy” (Multiple Subscriber Number)............................................................ 41 Defining a Terminal Type ....................................................................................................... 42 External Line Access .............................................................................................................. 43 Contents Entering Release Digits for Nationally Restricted External Line Access......................................... 44 Deleting All Released (Groups of) Telephone Numbers ............................................................... 44 Restricting the Display of Your Own Telephone Number(s) .......................................................... 45 Releasing the Display of Your Own Telephone Number(s).......................................................... 45 Selecting the Printer Language ................................................................................................ 45 Tariff Charge Data/ Instant Printout ......................................................................................... 46 Instant Printout for All Subscribers: On...................................................................................... 46 Instant Printout for Individual Subscribers: On............................................................................ 46 Deactivating the Instant Printout ............................................................................................... 46 Resetting/Delet-ing the Charge Counter.................................................................................... 47 Entering Speed-Dialling Numbers ............................................................................................ 47 Deleting Specific Speed-Dialling Numbers ................................................................................ 47 Deleting All Speed-Dialling Numbers Simultaneously................................................................. 47 Setting the Date and Time....................................................................................................... 48 Administrating Call Diversion .................................................................................................. 48 Activating Call Forwarding in the Exchange.............................................................................. 48 Activating Call Diversion in the varix business ........................................................................... 48 Delayed Call Diversion; Setting the Delay ................................................................................. 49 Deleting All Call Diversions..................................................................................................... 49 Resetting the System Data ....................................................................................................... 49 Resetting the System Data Except Speed-Dialling Destinations, MSNs and Access Type .................. 50 Deleting MSNs and Extension Numbers ................................................................................... 50 Configuring From a PC..................................................................................................51 System Requirements.............................................................................................................. 51 Installing the Software ............................................................................................................ 51 Navigating in the Configuration Software................................................................................. 51 Configuration via the V.24 Interface ........................................................................................ 51 Configuration via the S0 Interface ........................................................................................... 52 Remote Configuration ............................................................................................................ 52 Least Cost Routing (LCR) ................................................................................................53 Procedures and Examples ....................................................................................................... 54 Remarks ............................................................................................................................... 56 Deactivating LCR for a Connection .......................................................................................... 56 Activating LCR for Subscribers................................................................................................. 56 Deactivating LCR for Subscribers ............................................................................................. 56 Technical Data ..............................................................................................................57 Glossary ......................................................................................................................59 Features Features The features listed here are not supported in all systems. • Automatic callback Features of the varix business • Call diversion at once, delayed, on busy, follow me, via remote terminal • Call pick-up • Call pick-up from answering machine • Call protection • Call switching • Call waiting • Charge registration • Consultation • Day/night call assignment • Direct dialling (system access) • DTMF postdialling • External line accesses • External line seizure, automatic/manual • Flexible telephone-number plan • Hunting group • LCR • Multiple subscriber numbers (MSNs) • Programming via PC • Programming via telephone • Remote configuration • Selective assignment of external ISDN access with specific MSN • Sensor/actor • Setting of terminal types • Speed dialling • Switchable S0 bus (internal/external) • Toggling and disconnecting 1 Features ISDN Features Supported by the varix business The features listed here are not supported in all systems. • Callback when B-party is busy • Call waiting • Call forwarding • Consultation • Display of tariff charge data • Intercepting malicious callers • Multiple subscriber numbers (MSNs, with multi-terminal access) • Restriction of the transmission of the caller’s telephone number • Restriction of the transmission of your telephone number to the display of the called party’s terminal • Three-party conference • Toggling • User-to-user signalling (UUS-1) 2 Overview of Functions Overview of Functions The varix business ISDN private automatic branch exchange (PABX) is usually connected to an external ISDN base access (two user channels for voice, data, etc.). You then have two internal S0 buses at your disposal for operating up to eight ISDN terminals on each bus (two terminals per bus do not have their own power supply). As an alternative, you can also configure the second internal S0 bus as an external access and connect it to an additional ISDN base access. This gives you the possibility to have four external lines simultaneously (e.g. fax transmission, PC data traffic, calls). If you employ the second option, you will have only one internal S0 bus available for operating up to eight terminals. In addition to the ISDN terminals, up to six analogue terminals can be operated on your varix business. Designated Use You can use EuroMaster Systel system terminals as auxiliary equipment. They assist you in configuring your system via their display and are ideally adjusted to all ISDN applications by means of convenient menu control. One "actor" output and one "sensor" input are available for connecting your varix business with your in-house electrical fixtures. For instance, you can use these interfaces to operate a door opener and a doorbell via the system (only with auxiliary devices). The varix business meets all legal requirements for telecommunication equipment. End users may assemble and install the system themselves. You can connect the varix business to the ISDN via the multi-terminal access or the system access. The DSS1 protocol standard is fulfilled. The varix business is not designed for connection to fixed ISDN lines. 3 Overview of Functions ISDN Features on the MultiTerminal/System Access Please note that the marketing of features is subject to change. Consult your network operator to find out which features are currently available. Your network operator can also tell you which features are included in the standard package and the added-feature package, and which features have been discontinued. ISDN features Multi-terminal access System access • • – – Direct dialling including telephone-number group – • Call forwarding • • – • Display of tariff charge data during the call • • Three-party conference • • – • Restricting the display of the caller’s telephone number • • Automatic callback when B-party is busy • • User-to-user signalling (UUS1) • • Intercept • • Putting a call on hold 1 to 10 multiple subscriber numbers Display of tariff charge data at the end of the call Display of caller’s telephone number • Available feature – Feature not available 4 Overview of Functions Please note that there are only two user channels available per S0 access. sensor Connection Scheme mains actor S0 external NTBA S0 bus 2 (internal or external) NTBA S0 bus1 (internal) Up to 6 analogue terminals Each with up to 8 ISDN terminals V. 24 interface Using appropriate terminals, you can set up small DECT radio networks on each of the S0 buses. To do this, connect two DECT base stations to each bus. The varix business does not need to be configured, for the terminals are recognised automatically. You can then switch between the two base stations during a call. Only the housing cover may be opened without authorisation. If the components cover is opened without authorised permission and repairs are made improperly, this can endanger users and will void any warranty claims. Only terminals that produce SELV voltage (safety low-voltage circuit) and/or meet the requirements set by ETS 300 047 are permitted to be connected to the varix business. The designated use of licensed terminals fulfils this regulation. Do not let any liquid get inside the varix business, as this may result in electric shocks or short circuits. Do not install the varix business during a thunderstorm. Do not connect or disconnect any cables during a thunderstorm. The varix business is only designed for indoor use. Lay the cables in such a way that no one can step on them or trip over them. Connecting external devices to the sensor/actor should only be done by an electrician. Safety Information 5 Overview of Functions Power Failure Symbols Used in this Operating Manual If a power failure occurs, all memory contents (program and user data) will remain intact and unaffected. When power returns, the date and time are automatically reset to their default values; they are set to their current values -- from the exchange -- after the first external outgoing call. The call-data buffer for immediate printing is lost and all callbacks are deleted. The varix business provides no emergency operation. During a power failure, you cannot use the telephone system to make calls. N Lift the handset off the hook O Hang up the handset on the hook P Make a call M Dial a telephone number or code digit Q You hear an acknowledgement signal K Your telephone is ringing k Three-party conference R Press signal key (also flash or consultation key) C D You use the star and hash keys to activate/deactivate features and to initiate/terminate programming and inputs. 1... 0 Select specific digits. 6 Overview of Functions The following diagram shows you the duration and interval of the individual audio signals and ringer cadences on the analogue terminal. The ringer cadences listed under Audio Signals and Ringers may differ from country to country. audio signals 0 time axis (in seconds) ring tone internal busy tone external busy tone internal dialling tone external dialling tone/ continuous tone positive acknowledgement signal negative acknowledgement signal special internal dial tone special external dial tone call-waiting signal special sensor signal 1 2 3 4 5 Audio Signals, Ringer Cadences 6 calls external call internal call* repeated call callback sensor tone *omly for analogue terminals 7 Overview of Functions Default Settings at Delivery of the varix business The following default settings and features are in effect when the varix business is in its delivery state: • The confidential Personal Identification Number (PIN) for configuring the system is set at "0000". • Automatic detection of multi-terminal access or system access line connection. • All connected terminals ring with incoming external calls. • External line access: all terminals have line access to international dialling. • External dial tone after handset is lifted off the hook (= automatic seizure of external telephone line). • Call diversion to an external number is initiated in the varix business, not in the exchange. • Call diversion is set to a delay of 20 seconds. • Your own telephone number (MSN or system connection number) is transmitted for display on the terminal of the B-party with outgoing external calls (if ordered from your network operator). • The date is set to 01-01-97, the time to 00:00. Starting with the first outgoing external call, the varix business automatically takes over the date and time from the exchange. • The analogue terminals have the internal telephone numbers 10 - 15 (corresponding to terminal 1 - 6). • S0 bus 1 (internal) is assigned the internal numbers 20 - 29; S0 bus 2 (internal/external) the numbers 30 - 39. • The call variant is set to the day line. • Call protection and call-waiting protection are switched off. • The PIN for "call diversion via remote terminal" is "0000". We recommend that you configure the varix business according to your own individual wishes before using it for the first time (see the chapters on configuring). 8 Preparing Operation Preparing Operation Check the contents of the package for completeness: • 1 varix business ISDN private automatic branch exchange (PABX) Checking the Scope of Delivery • 1 AC adapter plug with connection cable • 1 connection cable for an ISDN base access • 1 Operating Manual for the varix business • 1 Quick Reference Guide for ISDN terminals • 1 Quick Reference Guide for analogue terminals • 1 sheet with label strips • 1 3.5“ floppy disk with configuration software for Windows 95, Windows 98, Windows NT 4.0 • 1 set of 6-mm rawlplugs and screws The ambient temperature for operating the varix business must not fall below +5 °C (41 °F) or exceed +40 °C (104 °F). For this reason, the varix business should not be installed on top or in front of heat sources (e.g. radiators), in places exposed to direct sunlight or behind curtains. Furthermore, do not install it in small, unventilated damp rooms, on or near easily inflammable materials or in the vicinity of high-frequency devices (such as transmitters, radiation devices or similar apparatus). The varix business should be connected to the 230 V power supply using the AC adapter plug. Use only the AC adapter plug included in the delivery. The installation site should be near the 230 V mains connection (the cable length on AC adapter plug is 1.5 m). Make sure the mains socket is installed by a licensed electrician in order to exclude any risk of danger to persons and material property. Ensure that you have free access to the mains socket at all times. Provide a separate circuit for the 230 V access of the varix business. This will prevent short circuits in other household appliances from putting the varix business out of operation. We recommend the installation of an overvoltage cutout switch as a safeguard against overvoltages such as those that may occur during thunderstorms. Your electrical appliance supplier will assist you. Installation Site 9 Preparing Operation Wall Installation Make certain that there are no supply lines, cables or the like running near the drill holes. varix business is fastened to the wall with three screws (see next page). It is suspended from the top screw 1) and secured with the two lower screws 2). Be sure to leave at least 6 cm of free space above the top screw in order to mount the device. Drill a hole for the top screw 1) using a 6-mm drill bit. Insert a rawlplug and screw in the screw, but be sure to leave a space of 5 mm between the wall and the head of the screw. Remove the cover of the varix business by pressing in the two lateral catches, and hang the varix business onto the screw head from above by its rear holder. Check to make sure it is securely seated and mark the other two drill holes 2) on the wall through the holes in the drill template. Remove the device again, drill the holes and insert the rawlplugs. Suspend the device from the screw 1) on the wall. Now secure the device using the two other screws 2). Label Strips Please cut out the accompanying label strips and insert them into the slots on the right and the left next to the clamp-type connection leads. S01intern 1 2 3 4 Installation 10 Do not install the varix business during a thunderstorm. You have placed an order with your network operator for the ISDN base access either as a multi-terminal access or as a system access. On commissioning, the varix business automatically recognises which of these two access types is connected to the circuit. Connect the terminals as needed according to the following connection scheme. Connect the western-type (RJ 11) plug S03 (also S02 if there are two ISDN base accesses) to the NTBA of the network operator. S01 and S02 (if configured as the internal bus) run as a four-wire cable connection from the screw-/clamp-type lead of the device to the universal or RJ 45 sockets. You connect the analogue interfaces (also called analogue ports or abbreviated as a/b 1 to 6) to the external TAE/RJ 11 sockets (analogue line sockets) using two-wire cables. The actor and sensor should also be connected using a two-wire cable. Preparing Operation The distance between the varix business and the terminals should not exceed the following lengths: • 150 m from the S0 interfaces (four 0.6-mm wires) and • 300 m from the analogue interfaces (2 x 20 ohms, two 0.6-mm wires). Lay all cables in such a way that no one can step on them or trip or fall over them and suffer injury. Once you have connected all the cables, replace the cover: first engage it from above and then on both sides from below. Connection Scheme 1 sensor 2 1 actor 2 AC adapter plug- S03external S02internal/ external interfaces (ports) for analogue terminals a/b 1 191 mm a/b 2 4 3 2 1 a/b 3 a/b 4 V. 24 a/b 5 S01internal 4 3 2 1 a/b 6 212 mm Location of connections and attachment screws. 1) Upper attachment screw (at the rear) 2) Lower attachment screws. All screw-type connection leads of the device are of plug-in design and can be removed to facilitate installation. 11 Preparing Operation Connection Scheme a/b 1 2 3 4 5 6 RJ11 system access 4 S01/ 3 S02 (when internal) 2 1 RJ 45 S 1 2 3 4 5 6 7 8 Wiring of the screw-type leads of the analogue interfaces (ports) with the TAE/RJ 11 sockets (maximum distance is 300 m/ 0.6 mm diameter). Bus wiring from the screw-type leads to the universal/RJ 45 connectors. Up to12 connection sockets can be installed on one bus. Up to 8 ISDN terminals can be plugged to the bus. additional RJ 45 connectors RJ 45 S 1 2 3 4 5 6 7 8 The last RJ 45 connector must have 2 terminating resistors (100 Ohms each) Terminate the last ISDN socket according to the above wiring diagram using two 100-ohm resistors. Please note: Some versions of the connectors are already equipped with the resistors. The universal/RJ 45 connectors and the terminating resistors for your S0 bus as well as the telecommunication connectors for the analogue TAE/RJ 11 terminals (telephone, answering machine, fax machine) are available in stores that carry telecommunication equipment. Once the apparatus has been properly mounted and installed, connect the varix business to the mains socket. Note that you must create the internal telephone numbers for all ISDN terminals. The numbers 10 - 89 are at your disposal. You can program several internal numbers for one terminal (see the Configuring chapters). Please observe the operating instructions of your ISDN terminals. After setting up your internal telephone numbers, you can make internal and external calls and also accept calls. At first, incoming calls are signalled to all terminals simultaneously. Your terminals cannot be selectively reached from an external number until you have assigned them each a multiple subscriber number (MSN). You will find the necessary procedures in the Configuring chapters. 12 Preparing Operation The V. 24 interface is used for connecting a printer or PC to the varix business. The following illustration shows the different connections from the PC or printer to the varix business. The connection cables are not included in the delivery. The V. 24 cable can be purchased in electrical appliance stores. Connecting the V. 24 Interface (Serial Interface) connection cable (9-pole V.24 plug) system 2 3 system 5 7 8 2 g 2 3 3 system 5 7 8 2 3 5 7 8 ddddddd 5 7 8 PC/Laptop or Printer 9-pole jack 2 3 4 5 7 PC/Laptop 25-pole jack 2 3 4 5 6 7 8 20 printer 25-pole plug Setting the serial interface on your PC: 9600 baud 8 data bits No parity 1 stop bit In order to prevent damage to the system and avoid personal danger, both interfaces should only be connected by a licensed electrician. Please observe the electrical data (see Technical Data chapter). The actor is an interface used for connecting e.g. a door opener or other electrical devices. The sensor is an interface used for connecting e.g. a doorbell signal to the system. Actor/Sensor actor To a door opener, for example. 1 2 varix business 1 2 varix business capacity 30 V/6 A sensor To a doorbell, for example. g ddddddd Connection of photocoupler, DC voltage or AC low voltage also possible. 13 Preparing Operation Examples of Connecting an Entrance Intercom System Connection scheme for a Grothe entrance intercom system (TFE 6205/6206) with varix business: Grothe TFE 6205/6206 Terminal strip of entrance intercom system a Voice path b TS2 T01/TS1 Door opener T02 Doorbell KT varix business Analogue port a/b 1-6 a b 1 Actor 2 1 Sensor 2 * These connectors must be linked by jumpers on the terminal strip. Connection for a Siedle vario-type entrance intercom system with varix business: Siedle vario with a contactor Terminal strip PVG 402 - 0 Voice path T– T+ a b Door opener T0 T0’ Doorbell 6 7 varix business Analogue port a/b 1-6 a b 1 Actor 2 1 Sensor 2 * These connectors must be linked by jumpers on the PVG 402. The jumper B2 in the PVG 402 must be removed. 14 Making Calls Making Calls ISDN terminals support operation with a display panel. This helps you when using the varix business. You can check whom you have called and who calls you from the ISDN network. The following procedures can be performed via the keys on the ISDN terminal or via menu control on the display. You should also observe the operating instructions of your terminals. Analogue/ISDN Terminals Note: Many ISDN terminals support the following functions with easy and convenient user guidance in the display. If a function is not supported in the ISDN terminal, you must operate the function using code digits as with analogue terminals. Please bear in mind that many ISDN terminals do not have an R-key. The consultation function is then executed by way of the menu display. Analogue terminals must be set to the dialling method DTMF (dual-tone multifrequency) with flash. EuroMaster Systel is a terminal designed specifically for the varix business. In addition to the convenient menu control of all ISDN features, it supports the configuration of your system with a display, thereby giving you ideal control of your settings. Consult your telecommunication equipment supplier if you wish to use the EuroMaster Systel. Please select a language for the display on the terminal. EuroMaster Systel Depending on your wishes, you can configure your varix business so that it automatically seizes the external line after you lift the handset off the hook (default setting) or so that you have to seize the line manually by pressing the 0* key. In order to make an internal call with automatic line seizure set, you must always press the hash key # after having entered the internal number. Automatic and Manual Seizure of External Lines Note: Bear in mind the difference between automatic line seizure and manual seizure of the external line by entering 0* for all dialling procedures, including consultation calls. * in the United Kingdom: 9 key 15 Making Calls Making an External Call with Automatic Line Seizure If you have configured automatic seizure of the external line (default setting), you reach external parties in the following way: Making an External Call with Manual Line Seizure If line seizure via the 0* key is configured: Making an Internal Call with Automatic Seizure of the External Line An internal call is a free call to a party connected to the same varix business as you are. Internal numbers can be randomly assigned from 10 to 89). > > > N Lift the handset. You hear the external dial tone. M Dial an external telephone number. N Lift the handset. You hear the internal dial tone. Press 0* and wait for the external dial tone. M Then dial an external telephone number. N Lift the handset. You hear the external dial tone. M Dial an internal telephone number and press D. With all internal calls, including consultation calls, you must press the hash key D after dialling the internal telephone number. Making an Internal Call with Manual Seizure of the External Line > N Lift the handset. M Dial the telephone number of the internal party you wish to speak with (10 to 89). * in the United Kingdom: 9 key 16 Making Calls You have a multi-terminal access and want to: • assign your call to another telephone number (e.g. your private number). • You also want to have the call charged to that number. To do this, you must specify the desired number before making your call. Enter the code digit of the MSN and then dial the number (you will find a list of the available MSNs in the Configuring chapters). Making an External Call with a Specific Multiple Subscriber Number To seize a specific MSN: > N Lift the handset. Press C9, then select the code digit assigned to the desired MSN M (1...0). You hear the external dial tone. M Dial the external telephone number. P Make your call. Your telephone rings K: internal call or external call. > Accepting a Call N Lift the handset. P Make the internal or external call. O End the call. 17 Making Calls Consultation Calls You wish to interrupt a call in order to make a consultation call. The party you put on hold cannot listen to your consultation call. If programmed, the external caller will hear an announcement made by the exchange while he is "on hold" (only with multi-terminal access). Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. > You are on the line with another party. Press R. You hear the internal or external dial tone. You now have the following options: • M Dial an internal telephone number. • M Dial an internal telephone number, then press # (only with automatic seizure of an external line). • Enter *1 and M a speed-dialling number (00...99). • Press 0* and M dial an external telephone number. • M Dial an external telephone number (only with automatic seizure of the external line). • Seize the selected MSN and M dial the telephone number. P You are making your consultation call. End the consultation call by presssing R#. You are now back on the line with the first party. * in the United Kingdom: 9 key 18 Making Calls The consultation function allows you to transfer calls to an internal party without first speaking to him. This is done by dialling his number and then hanging up. The internal party is called and gets the call after lifting his handset off the hook. Call Transfer with No Prior Notice Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. > P You are on the line with another party. Press R. You hear the internal or external dial tone. M Dial the number of the internal party to whom you wish to transfer the call (and then press D if automatic seizure of external line is set). You hear the ring tone. The internal party is called. O Hang up the handset. The internal party is called. When he lifts the handset off the hook, he takes over the call. If the called internal party does not lift the handset off the hook, the call is repeated after about 45 seconds. If you lift your handset off the hook, you will have your original call partner on the line again. If you hear a busy signal after dialling, press R to return to the first call partner. You want to transfer a call to an internal party but wish to speak with him first. Call Transfer with Prior Notice Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. > P You are on the line with another party. Press R. You hear the internal or external dial tone. M Dial the number of the internal party to whom you wish to transfer the call (and then press D if automatic seizure of external line is set). You hear the ring tone. The internal party is called. He takes his handset off the hook. If you hear a busy signal after dialling, press R to return to the first call partner. P Tell the internal party that a caller wishes to speak to him. O Hang up the handset. The caller is connected. 19 Making Calls Toggling You can switch back and forth (toggle) between two internal parties, between two external parties, or between an internal and an external party. This allows you to speak with them one at a time. If you have a multi-terminal access, the external caller will hear an announcement made by the exchange while he is "on hold", provided such an announcement is programmed. Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. > You are on the line with another party. Press R. You hear the internal or external dial tone. You now have the following options: • M Dial an internal telephone number. • M Dial an internal telephone number, press # (only with automatic seizure of external line). • Enter *1 and M a speed-dialling number (00...99). • Press 0* and M dial an external telephone number. • M Dial an external telephone number (only with automatic seizure of the external line). • Seize the selected MSN and M dial the telephone number. P You are making your consultation call. Using R and C you can toggle between the first and second parties. If you wish to end the call with one party, press RD. You are then connected with the party who was on hold. P Continue your call. If you wish to end the call, hang up the handset O. Note: If you hang up while you are on the line with two external parties, the call is ended and both lines are disconnected. If you hang up while you are on the line with an internal party, he will be connected with a waiting external party. * in the United Kingdom: 9 key 20 Making Calls The varix business makes a three-party conference possible on the multi-terminal access. One internal and two external parties can hold a three-way conference with each other. For this purpose, a second external line must be free. Three-Party Conference Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. > N Lift the handset. M Dial the telephone number of the external party (first press 0* if manual seizure of external line is set). P You are on the line with an external party. Press R for consultation. M Dial the second external telephone number (first press 0* if manual seizure of external line is set). P You are on the line with the second external party. The first external party is on hold. Press R3. You can now hold the three-way conference k. One of the conference parties can hang up at any time. Then the party who initiated the conference continues the call with the remaining party. > The initiating party ends the conference call by hanging up O. You can also use the toggling procedure to switch back to the original call on hold. > Press R and C to end the conference. You are now on the line with the party you were speaking with before you began the conference. The other party is on hold; you can switch to him by pressing RC again. With RC you can toggle between the two connections. * in the United Kingdom: 9 key 21 Making Calls Call Pick-up You can pick up a call if another telephone on the varix business is ringing: > If the telephone is idle: N Lift the receiver. Press C0. > If you are making a call: Press R, then C0. You have accepted the call P. Picking up a Call from an Answering Machine You can pick up a call from an active answering machine and accept it on your own extension. To do this, the access for an answering machine must be configured (see the Configuring chapters). > If the telephone is idle: N Lift the receiver. Press C33. > If you are making a call: Press R, then C33. You have accepted the call P. Automatic Callback If the (internal or external) party you have called is busy, you can activate a callback. Your telephone will ring (for approx. 20 s) as soon as the busy line is free. Lift the handset; the callback number is called. If you operate the varix business on a system access, parties on the varix business cannot be the destinations of a callback request. Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. You have dialled a number and get a busy signal. > Press 1 within 20 seconds. O Hang up the handset. You will get the callback call as soon as the called party is free. When you lift the receiver N, the telephone number of the party is dialled. Callback requests are deleted after 45 minutes or after they have been answered. One callback per party is possible. 22 Making Calls The varix business administrates two call types. Type 1, the "day line", is the default setting. Type 2 is the "night line". For example, before you leave the office you can switch over to type 2. Incoming calls will then be directed to different terminals than type 1 calls. You can use this feature to redirect calls made to your office telephone to, say, a telephone at home or to an answering machine. You can configure the call assignment for each type according to your individual wishes (see the Configuring chapters). Call Assignment Switchover (Day-/Night-Line Call Type) To switch the night line on/off: > N Lift the handset off the hook. • Press C2 to activate the night line; • Press D2 to activate the day line (= night line is off). O Hang up the handset. You can divert calls from an internal terminal to an external terminal or to another internal terminal. Depending on your configuration, the call diversion is effected in the varix business itself or in the exchange. If the diversion is effected in the varix business, two user channels are seized. There are three kinds of call diversion: Call Diversion Call diversion "at once": An incoming call activates call diversion immediately without calling the terminal originally dialled. When call diversion “at once” is active, you hear a special dial tone. Call diversion "on busy": If the terminal is busy, the call is immediately diverted to the other terminal entered. Call diversion "delayed": The call is signalled to the terminal dialled and -- after a specified delay -- diverted to the other terminal entered. The default delay is set at 20 seconds but can be reconfigured. 23 Making Calls Activating Call Diversion Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. It is also possible to operate this function using code digits as described below. Select one of the three possible kinds of call diversion and then enter the destination number for the call diversion. > N Lift the handset off the hook. Press C. M Select the code digits for the desired call diversion: • Code digits 71 for "at once" • Code digits 72 for "delayed" • Code digits 73 for "on busy" Press C. M Enter the destination number for the internal or external call diversion; then press #. O Hang up the handset. It is only possible to divert calls to destinations that the subscriber can also call (external line access). It is not possible to divert calls to country-specific emergency numbers or to numbers that begin with the following digits: 010, 011, 0118, 012, 014, 11. Note: This function diverts all calls for your internal telephone number and for the MSN assigned to your terminal. Call Diversion "Follow Me" You can use any terminal to activate an internal "at once" call diversion for another terminal. Calls are diverted to the terminal (destination) on which you perform the procedure. > N Lift the handset off the hook. Press C74. M Dial the number of the internal party whose calls you wish to divert. O Hang up the handset. If an “at once” call diversion is already active on the terminal from which you want to divert calls, you will get a negative acknowledgement signal and your attempted diversion will fail. 24 Making Calls To deactivate the call diversion on the diverted terminal: > N Lift the handset off the hook. Press D7. O Hang up the handset. A call diversion via a remote terminal is not possible unless you have assigned an MSN to your terminals and have programmed one of them for call diversion. > Deactivating Call Diversions Activating Call Diversion via a Remote Terminal M From a remote terminal, dial the number (MSN) you have programmed for switching the call diversion. M Enter the PIN for the call diversion. Confirm your entry with *. Q You hear the positive acknowledgement signal. M Enter the internal number of the telephone whose calls are to be diverted. Confirm your entry with *. M Enter the destination number to which you want to divert calls. Press D. The call diversion is activated. > M From a remote terminal, dial the number (MSN) you have programmed for switching the call diversion. The call is answered. Deactivating Call Diversion via a Remote Terminal Q You hear the positive acknowledgement signal. M Enter the PIN for the call diversion. Confirm your entry with *. Q You hear the positive acknowledgement signal. M Enter the internal number for which the call diversion is to be cancelled. Confirm your entry with #. Q You hear the positive acknowledgement signal. The call diversion is cancelled. 25 Making Calls Using SpeedDialling Numbers You can define up to 100 speed-dialling numbers in the the configuration mode. Every terminal can use these speed-dialling numbers. > N Lift the handset. Press C1 and then select one of the 100 defined speed-dialling numbers 00 to 99. The stored telephone number is dialled. P Make your call. Note: Whenever you use speed-dialling, the MSN assigned to the terminal or the number first configured in the PABX is selected. In other words, it is not possible to selectively seize the external line in connection with speed-dialling. If you select an unconfigured speed-dialling number, you get a negative acknowledgement signal. You can also add postdialling keys to all speed-dialling numbers. Hunting Group Up to six telephones can be interconnected to form a "hunting group". These telephones are called when you select the code digits below. The first party who lifts the receiver off the hook terminates the hunting group and is connected with you. Answering machines, fax machines and data terminals are not called. > If the telephone is idle: N Lift the handset. Press 99* (and postdial # if automatic seizure of the external line is set). > If you are making a call: Press R. Press 99* (and postdial # if automatic seizure of the external line is set). * in the United Kingdom: keys 0 9 26 Making Calls You are on the telephone and another party calls you. This call is indicated to you as a call-waiting signal. Internal callers always hear a ring tone. You hear someone “knocking” on your line. You can protect your telephone against waiting calls using the call-waiting protection function. Call Waiting: Query or Reject Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. The following procedures only apply to analogue terminals. > You have four ways of responding to a waiting call: • You can end the current call by hanging up O and begin the new one by lifting the handset off the hook N. • You can reject the waiting call by pressing R and 0 on analogue terminals; you remain on the line with your current call partner. • You can put the current call on hold by querying the waiting party with RC. • You can ignore the call-waiting signal and continue your call P. If you wish to make a call without being disturbed by a call-waiting signal, you can activate the call-waiting protection function. A calling party will then get a busy signal while you are on the telephone. The call-waiting protection remains active until it is deactivated. Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. > Activating/ Deactivating Call-Waiting Protection N Lift the handset off the hook. • Press C41 to activate call-waiting protection. • Press D41 to deactivate call-waiting protection. O Hang up the handset. 27 Making Calls Activating/ Deactivating Call Protection If you do not want to be disturbed, switch on the call-protection feature so that your telephone will not ring. When call protection is active, you get a special dial tone. > N Lift the handset off the hook. • Press C42 to activate call protection. • Press D42 to deactivate call protection. O Hang up the handset. DTMF Postdialling DTMF postdialling is only possible with existing connections: for example, when you are requested by an automatic announcement to postdial digits and symbols (1… 0, * and #); when retrieving faxes; when making a remote scan of your answering machine; when communicating with your voice mailbox or when making use of other applications. > P You have an external connection. You hear the signal tone of your answering machine or an automatic announcement. M Postdial. The external connection continues P. Keypad Protocol You can switch your telephone system from the DSS1 protocol to the keypad protocol. With certain network operators, this enables you to use features such as call forwarding or the like in the network. The keypad signals are transmitted directly to the network operator’s exchange and evaluated there without having to predial. You will usually get an announcement as a response. > N Lift the handset and press *89 The system is switched to keypad protocol for this connection, and you can transmit signals to the exchange. Intercepting "Malicious Callers" If you ordered this feature from your network operator, you can use an ISDN terminal-specific procedure to have the numbers of “malicious callers” stored in the exchange. “Malicious callers” can also be traced if the caller has switched off the display of his telephone number. Note: This function can only be activated from an ISDN terminal (refer to the operating instructions of these devices). 28 Making Calls If you have connected e.g. a doorbell to the sensor interface, the ringing of the doorbell is signalled to the set telephones (up to six are possible); on analogue telephones a special ringer tone (sensor tone) indicates when the doorbell is ringing. The tone remains active for up to 15 seconds. Doorbell/Sensor If you have connected e.g. an entrance intercom station and/or automatic door opener to the actor interface, the set telephones will ring for 15 seconds; up to six telephones can be set for this. Analogue telephones ring with the sensor ringer, ISDN telephones ring with the normal tone and show *5 in the display. You can open the door from all telephones. Entrance Intercom/ Door Opener; Actor With the telephone idle and entrance intercom station installed: > The doorbell is signalled to your telephone. N Lift the handset off the hook and speak with the visitor. Press R and C5. The door is opened. With the telephone idle and no entrance intercom station: > The doorbell is signalled to your telephone. N Lift the handset off the hook. You hear the special sensor signal. Press R and C5. The door is opened. > The doorbell is signalled to another terminal. N Lift the handset off the hook. You hear the dial tone. Press C5. The door is opened. During a call: > P You are on the phone. The doorbell rings. You hear the call-waiting tone. On an ISDN telephone: accept the waiting call (via menu control), P You speak with the entrance intercom station, terminate call using "disconnnect" (via menu control), switch to consultation (via menu control), dial *5. The door is opened. Return to the call on hold via menu control. On an analogue telephone: R* You speak with the entrance intercom station. R# Terminate your call. R*5 Open the door. RR Return to the call on hold. 29 Making Calls Since the door opener functions independently of the doorbell, you can use the same procedure to open the door, even without previous signalling. You can also create a voice connection to the entrance intercom station by dialling the number assigned to it. Tariff Charge Data; Starting Printout of Summed Charges If a printer is connected to the varix business, you can print out the accumulated charges at any time when the telephone is at rest. The printout of summed charges shows the current costs for each internal user and for each MSN. > N Lift the handset off the hook. Press C81. O Replace the handset. Note: You can also configure an instant printout after each charged call for all users or for individual users (see Configuring From a Telephone; Tariff Charge Data/Instant Printout). You can set the sum counter to "0" in the configuration mode (see Configuring From a Telephone; Resetting/Deleting the Charge Counter). 30 Configuring From a Telephone Configuring From a Telephone In the configuration mode you can set the varix business according to your wishes and change default values. For this purpose, you must unlock the configuration mode with your confidential Personal Identification Number (PIN). You can configure the system from any telephone or via a PC. It is especially practical and convenient to configure the varix business from the EuroMaster Systel system telephone. Its display assists you with additional information. While you are in the configuration mode, the call protection is automatically activated for the telephone from which your are performing the configuration. You cannot be called during this time. When you are in the configuration mode, you will hear the special internal dial tone after lifting the handset off the hook. Start every configuration procedure by lifting the handset off the hook, and end every configuration procedure by replacing the handset after hearing a positive or negative acknowledgement signal. If you get a negative acknowledgement signal, the procedure is cancelled and your inputs for this procedure are not saved. In that case, you have to initiate the procedure anew and go through it again. Your entries are saved when you get a positive acknowledgement signal. If you try to configure the varix business from a telephone while it is being configured from a PC or another telephone, you will get a negative acknowledgement signal Q. Setting When you commission the varix business, you should begin configur-ing in the following way so that your terminals can be dialled selectively: Procedure on Commissioning • Unlock the configuration mode (see page 32). • Define how the S02 bus is to be operated (internally/externally; see page 35). • Save your telephone numbers (MSNs) in the varix business. Each MSN is given an assignment code digit (see page 35). • Give the connected terminals a different telephone number if necessary (see page 38). • Make the call assignment for the day line and night line, specifying which terminals are to be accessible under which telephone numbers (MSNs) (see page 39). • Define the connected terminal type (see page 42). Set all other features according to your wishes. • When you are finished, lock the configuration mode again (see page 32). • Program the internal telephone numbers as MSNs of your ISDN terminals (see below). 31 Configuring From a Telephone MSNs of ISDN Terminals When your system is configured, each connected ISDN terminal is given its own internal number, from 10 to 89. You assign each of these internal numbers the external number (MSN) under which it is to be accessible. In doing so, you define the call distribution in the system. Note: You must also save MSNs on your ISDN terminals. Set the internal tel-ephone numbers under which the terminal can be selectively dialled. For this purpose, also observe the operating instructions of the ISDN telephones. Unlocking the Configuration Mode To unlock the configuration mode: > N Lift the handset off the hook. Press CD. M Enter your PIN (0000 in delivery state) and press D. O Hang up the handset. You are now in the configuration mode. If you lift the handset N, you will hear the special internal dial tone Q. You can make your settings. Locking the Configuration Mode After you have made your settings in the configuration mode, you should secure the access as follows: > N Lift the handset. You hear the special internal dial tone. Press DD. O Hang up the handset. If you do not lock the configuration mode manually, it will be locked automatically four minutes after your last entry. Changing your Confidential Personal Identification Number (PIN) You need your Personal Identification Number (PIN) to unlock the configuration mode. In delivery state the PIN is set at 0000. In order to prevent unauthorised access to the configuration mode, we recommend that you change the PIN and store the new series of digits in a safe place. To change your PIN: > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 902. M Enter the old 4-digit PIN , then press C. M Enter the new 4-digit PIN M, then press C. M Enter the new 4-digit PIN again M, then press D. O Hang up the handset. Note: If you forget your PIN, then you can only change it with the assistance of Customer Service. 32 Configuring From a Telephone On commissioning, the varix business automatically recognises whether the multi-terminal access or the system access is wired to the ISDN base access. If you have switched the second variable S0 bus to external use, the settings apply to both external S0 buses. Automatic recognition of the access type only occurs when the system is commissioned or after it has been reset. After you have changed the access type and exited the configuration mode, your system may not function for up to 30 seconds. Setting the Access Type to System Access/ Multi-Terminal Access To set the multi-terminal access manually: > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 010, then press D. O Hang up the handset. To set the system access manually using a one-digit extension: N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 011, then press D. O Hang up the handset. To set the system access manually using a two-digit extension: > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 012, then press D. O Hang up the handset. 33 Configuring From a Telephone Selecting the Protocol You must select the country in which you operate the varix business, to ensure proper interworking with the appropriate network. > N Lift the handset. You hear the special dial tone (configuration mode). Dial the code digits 0240 and one of the country codes, e.g. : 49 for Germany 44 for United Kingdom 33 for France 39 for Italy 34 for Spain 43 for Austria 41 for Switzerland 32 for Belgium 351 for Portugal 358 for Finland 46 for Sweden 47 for Norway Press # and hang up the handset O. Unavailable protocol versions are signalled by a negative acknowledgement tone. 34 Configuring From a Telephone You must save the telephone numbers / MSNs or extension numbers (without the dialling code) assigned by your network operator in the varix business. This will allow incoming calls to be signalled to the designated terminal. Each telephone number (MSN) is given an assignment code digit. You need these code digits (as abbreviations) when making additional settings (e.g. for selective calls with a specific MSN or for assigning calls to the terminals). Enter these specifications in the call assignment table (on page 37). Please note the following: If you operate only one external S0 bus (S03), you can assign up to 10 MSNs to the code digits (1...0). If the S02 bus is also switched to external use so that it can operate on a second ISDN base access (see below), then five MSNs can be saved for each S0 bus (code digits 1 to 5 then apply to the S03 bus, code digits 6 to 0 to the S02 bus). The MSN that is valid for the base connection as a main or primary telephone number should be configured under the assignment code digit 1 or, as the case may be, 1 and 6 for the second external S0 bus. This should be taken into account when assigning the MSNs to the internal telephone numbers (see page 37). > N Lift the handset. Procedure for Saving Telephone Numbers Saving the MSNs You hear the special internal dial tone (configuration mode). Select the code digits 021. Select the code digit 1 for the first telephone number ( 2 - 9 for the second to ninth, 0 for the tenth). M Enter your first telephone number, then press D. O Hang up the handset. Save all further telephone numbers (up to the tenth) in the same way. You can set the S02 bus to internal use (default setting) or external use. If you have a second ISDN base access, set the second S0 bus to external use. When you switch the second S0 bus and after you exit the configuration mode, the system may not function for up to 30 seconds. Setting the Second S0 Bus (S02) > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 0221. Press # and hang up the handset O. Switching to External Use > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 0220. Press # and hang up the handset O. Switching to Internal Use 35 Configuring From a Telephone Defining an MSN for Call Diversion via a Remote Terminal You can define an MSN for programming the call diversion from a remote terminal. You can then use this MSN exclusively for the call diversion via a remote terminal. > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 023. M Enter the code digit for the MSN (1...0). Press # and hang up the handset O. To delete the MSN, follow the same procedure but do not enter a code digit for the MSN. Two-digit system access: All MSN-specific call diversions are deleted. The call diversion that can be programmed via a remote terminal is achieved by dialling the extension 98. This feature must be enabled. Enabling Call Diversion > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 0230. Press # and hang up the handset O. Inhibiting Call Diversion > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 023. Press # and hang up the handset O. Changing the PIN for Call Diversion via a Remote Terminal 36 The PIN is set to 0000 at delivery state. Change it if necessary. If the system is reset, the PIN will revert to its default setting of 0000. > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 903. M Enter the new 4-digit PIN. Press * and M enter the new PIN again. Press # and hang up the handset O. Configuring From a Telephone You must enter a call assignment so that calls can be selectively directed to the terminals in your PABX. The call assignment defines which terminal will ring when there is a call for a particular MSN/extension number. Call Assignment 1. First program the MSNs/extension numbers in your system (see Saving the MSNs) and enter these numbers in the table below. 2. Then program the day and night lines according to your wishes (see next section). Enter the setting in your table. Follow the instructions. Day line; the following telephones ring: MSN code digit With call to MSN/ Night line; extension number the following telephones ring: 1 2 3 4 5 6 7 8 9 0 In the first of the two examples below, telephones 10, 11, 20, 21, 30 and 31 will ring when a call is made to the number 123456 while the day line is active; telephone 15 will ring when the night line is set (see page 23 for switching between the day and night lines). Day line; the following telephones ring: MSN With call to MSN/ Night line; code digit extension number the following telephones ring: 10, 11, 20, 21, 30, 31 1 123456 13 2 234967 15 • For each S0 bus, you can enter two terminals to ring simultaneously (for example: 20, 21, 30, 31). You can enter up to ten terminals altogether (two terminals per bus and six analogue terminals). • Each internal telephone number can be assigned only one MSN. • If you want more than one MSN to be signalled to the same terminal, you must program the telephone with an additional internal number (for example, terminal 11 has the second number 13; MSNs 1 and 2 are signalled). 37 Configuring From a Telephone Defining the Numbering Scheme If you wish to change the default settings of the telephone numbers (S01 = 20-29, S02 = 30-39, analogue terminals 10-15), you can do so by assigning each terminal a different telephone number between 10 and 89. Ten telephone numbers per S0 bus and three telephone numbers per analogue terminal are possible. The interfaces for analogue terminals are also called ports or abbreviated as a/b 1 to 6. If you want to change an internal telephone number at a later time, then you must reset the telephone numbers that have been changed and any that have been added for this interface. > N Lift the handset. You hear the special internal dial tone (configuration mode). Enter the code digits, then the internal telephone numbers. Conclude the entry of each telephone number by pressing the star key *. After entering the last telephone number, press the hash key #. • S01: 031 M tel.no. * M tel.no. ... # • S 02 032 M tel.no. * M tel.no. ... # • analogue a/b 1 041 M tel.no. * M tel.no. ... # • analogue a/b 2 042 M tel.no. * M tel.no. ... # • analogue a/b 3 043 M tel.no. * M tel.no. ... # • analogue a/b 4 044 M tel.no. * M tel.no. ... # • analogue a/b 5 045 M tel.no. * M tel.no. ... # • analogue a/b 6 046 M tel.no. * M tel.no. ... # O Hang up the handset. Note: If you initiate the procedure (e.g. with 031) but do not assign any telephone numbers to an interface (by pressing # immediately), then this interface is blocked. If none of the interfaces are assigned a telephone number, you can no longer make calls. In such a case, your system will automatically switch to the configuration mode when the handset of any of the terminals is lifted off the hook. Then you must define the numbering scheme in order to be able to make calls again. 38 Configuring From a Telephone You can set which telephones signal calls for the different MSNs during the day. > Call Assignment for the Day Line N Lift the handset. You hear the special internal dial tone (configuration mode). Enter the code digits 051. M Enter the code digit 1...0 assigned to the MSN or extension number in question. Then enter the internal telephone number of the first telephone (10 to 89) and press *. Enter any further internal telephone numbers, confirming each entry with *. After the last telephone number, press # and hang up the handset O. Enter your specifications in the table on page 37. You can enter the call assignment for the night line. > N Lift the handset. Call Assignment for the Night Line You hear the special internal dial tone (configuration mode). Enter the code digits 052. M Enter the code digit 1...0 corresponding to the MSN or extension number. Then enter the internal telephone number of the first telephone (10 to 89) and press *. Enter any further internal telephone numbers, confirming each entry with *. After the last telephone number, press # and hang up the handset O. Enter your specifications in the table on page 37. If you reset the call assignment, then only calls with the MSN 1 are signalled to the telephone numbers 10, 11, 20, 21, 30, 31. > Resetting the Call Assignment N Lift the handset. You hear the special internal dial tone (configuration mode). Enter the code digits 907. Press # and hang up the handset O. 39 Configuring From a Telephone Call Assignment for the Sensor You can set the telephones to which the sensor (e.g. doorbell) is signalled (up to six are possible). Different telephones can be set for the day and night lines. > N Lift the handset. You hear the special internal dial tone (configuration mode). Enter the code digits 053 for the day line. M Enter the internal telephone number (10 to 89) and press *. Enter any further internal telephone numbers (up to six), confirming each entry with *. After the last telephone number, press # and hang up the handset O. Enter the code digits 054 for the night line and follow the same procedure as for the day line. Creating a Hunting Group You can configure up to six telephones as a hunting group. These telephones will then all be called simultaneously when you dial the number 99*. > N Lift the handset. You hear the special internal dial tone (configuration mode). Enter the code digits 06. M Enter the internal telephone number (10 to 89) and press *. Enter any further internal telephone numbers (up to six), confirming each entry with *. After the last telephone number, press # and hang up the handset O. Manual Seizure of an External Line When you activate this setting, you can dial all internal telephone numbers immediately after lifting the handset. In this case, external dialling is not possible until you press the 0** key. > N Lift the handset. You hear the special internal dial tone (configuration mode). Enter the code digits 070 and press D. O Hang up the handset. * in the United Kingdom: dial 0 9 **in the United Kingdom: 9 key 40 Configuring From a Telephone When you activate this setting, you can dial an external telephone number immediately after lifting the handset. To dial internally, you must press # after dialling the internal telephone number. > Automatic Seizure of an External Line N Lift the handset. You hear the special internal dial tone (configuration mode). Enter the code digits 071 and press D. O Hang up the handset. If you are on the telephone and a second external caller dials your number (MSN), he will hear a ring tone and you will hear a call-waiting signal indicating that someone else is trying to reach you. If you want the second caller to get a busy signal when the MSN is busy (just as on an analogue telephone line), then you can activate the "MSN busy" feature: > Activating “MSN Busy” (Multiple Subscriber Number) N Lift the handset. You hear the special internal dial tone (configuration mode). Enter the code digits 081 and press D. O Hang up the handset. > N Lift the handset. You hear the special internal dial tone (configuration mode). Enter the code digits 080 and press D. O Hang up the handset. A second call is indicated by a call-waiting Deactivating “MSN Busy” (Multiple Subscriber Number) signal. 41 Configuring From a Telephone Defining a Terminal Type You must assign a terminal type (e.g. fax device, answering machine) to each telephone so that the varix business can properly administrate the different terminal types. This will ensure, for example, that a fax transmission is not interrupted by call-waiting signals. In their default settings, the telephone numbers 10 to 13 are defined for telephone, 14 for answering machine and 15 for multi-purpose terminals. To assign a terminal type to your telephone: > N Lift the handset. You hear the special internal dial tone (configuration mode). M Select the code digits for the terminal type: • 10 for telephones (ISDN and analogue terminals); • 11 for answering machines (ISDN and analogue terminals); • 12 for fax devices (analogue terminals only); • 13 for data modems (analogue terminals only); • 14 for multi-purpose terminals (analogue terminals only); • 15 for telephones with an entrance intercom facility. > M Enter the internal telephone number (10 to 89) and press *. Enter any additional internal telephone numbers, confirming each entry with *. After the last telephone number, press # and hang up the handset O. 42 Configuring From a Telephone You can define the external line accesses for each telephone in one of six external line accesses. Subsequently, anyone who dials an external telephone number with no line access will get a busy signal. The speed-dialling numbers are accessible to all users, regardless of the external line access. The emergency numbers can be dialled in any external line access. External Line Access To set the individual external line accesses: > N Lift the handset. You hear the special internal dial tone (configuration mode). M Select the code digits for the external line access: • 21 for international access: free selection of all possible telephone numbers. • 22 for national access: the international prefix 00 is blocked. • 23 for nationally restricted access: telephone numbers outside the local network can only be dialled if they have been expressly released, either individually or as a group with initial digits (see next section). • 24 for local access: the prefixes 0 and 00 are blocked. • 25 for outward-restricted access: outgoing external calls are blocked; incoming calls are allowed without restriction. • 26 for no access: only internal calls are possible, but external calls can be transferred by other subscribers. The above access levels cover all the telephone numbers of their category. > M Enter the internal telephone number (10 to 89) and press *. Enter any additional internal telephone numbers, confirming each entry with *. After the last telephone number, press # and hang up the handset O. 43 Configuring From a Telephone Entering Release Digits for Nationally Restricted External Line Access You can enter up to 20 telephone numbers or groups for nationally restricted external line access. Each of these can be up to 20 digits long. Any telephone numbers or series of digits not entered are blocked. Example: Let’s say you enter these series of digits: 0130; 0331; 03323665086. Then all telephone numbers beginning with these digits would be released. However, the telephone number 03 32 - 3 66 50 87 would be blocked. To release individual telephone numbers or groups: > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 32. M Enter the telephone number or the initial digits of number groups. Then press D. O Hang up the handset. Repeat the procedure for each telephone number or group to be released. Deleting All Released (Groups of) Telephone Numbers You cannot change these numbers individually. You can only delete them as a whole and then enter them again. > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 32 and CC. Then press #. O Hang up the handset. 44 Configuring From a Telephone If you have ordered this feature from your network operator, you can restrict the display of your telephone number on the terminal of your external call partner. Note: The operation of this function is menu-controlled on ISDN terminals. Please observe the operating instructions of your ISDN terminal. Restricting the Display of Your Own Telephone Number(s) To restrict the display of telephone numbers of analogue terminals on your call partner’s telephone: > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 30. M Enter the internal telephone number (10 to 89) and press *. Enter any further internal telephone numbers, confirming each entry with *. After the last telephone number, press # and hang up the handset O. You can cancel the restriction of the telephone-number display for all analogue terminals simultaneously: > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 31 and press D. O Hang up the handset. Releasing the Display of Your Own Telephone Number(s) Your telephone numbers will now be displayed on the terminals of external parties. You can select the language for the printout of tariff charge data: > N Lift the handset. Selecting the Printer Language You hear the special internal dial tone (configuration mode). Select the code digits 025 and 0 for German 1 for English 2 for French 3 for Italian 4 for Dutch 5 for Portuguese 6 for Spanish Press # and hang up the handset O. Unavailable language variants are indicated by a negative acknowledgement signal. Set the language for the EuroMaster Systel locally on the respective terminals. 45 Configuring From a Telephone Tariff Charge Data/ Instant Printout If you have a serial printer connected to your system, you can print out the tariff charge data immediately after each call. The printout can be made for individual terminals or for all of them. This feature must be set up. These procedures do not affect the sum counter. In case the tariff charge printer is not ready to operate (for example, because there is no paper loaded), the system will store the data of up to 20 calls (the data of subsequent calls are not recorded). These data are printed immediately once the printer is ready to operate again. Instant Printout for All Subscribers: On If you have activated this function, you get an instant printout of the tariff charge data as soon as an outgoing call is finished. This applies to all terminals. > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 8299. Then press D. O Hang up the handset. Instant Printout for Individual Subscribers: On If you have activated this function, you get an instant printout of the tariff charge data, but only for the set terminal(s). > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 82. M Enter the internal telephone number (10 to 89) and press *. Enter any further internal telephone numbers, confirming each entry with *. After the last telephone number, press # and hang up the handset O. Deactivating the Instant Printout You can deactivate the instant printout for all or for individual subscribers. To reactivate these functions, you must carry out the corresponding procedure. > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 82CC O Hang up the handset. 46 and press D. Configuring From a Telephone > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 906 and press D. O Hang up the handset. You can use a speed-dialling number instead of the normal telephone number. For this purpose you can save up to 100 external telephone numbers. These numbers can be dialled from any telephone by using a two-digit speed-dialling number. If you select a speed-dialling number that has not been configured, you will get a negative acknowledgement signal. External telephone numbers to which a speed-dialling number has been assigned can be overwritten or deleted individually. > Resetting/Deleting the Charge Counter Entering SpeedDialling Numbers N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 71. M Enter two digits for the speed-dialling number (01 to 99, 00). M Enter the external telephone number without the line-seizure code digit (= 0), and then press D. O Hang up the handset. Repeat the procedure for each speed-dialling number. > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 70. Deleting Specific Speed-Dialling Numbers M Enter the speed-dialling number and press D. O Hang up the handset. > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 70. Then press CC and D. O Hang up the handset. Deleting All Speed-Dialling Numbers Simultaneously 47 Configuring From a Telephone Setting the Date and Time You can set the date and time, providing that the network operator does not automatically supply the system with this information. > N Lift the handset. You hear the special dial tone (configuration mode). Dial the code digits 026. M Enter the date using six-digit format (MonthMonth/DayDay/ YearYear; e.g. 041499). M Enter the time using four-digit format (HourHour/MinuteMinute; e. g. 1359). Press D and hang up the handset O. Administrating Call Diversion You can decide whether you want call diversion to be executed in the varix business (default setting) or in the exchange. There are advantages to both methods. Call diversion via the exchange is referred to as call forwarding and must be ordered from your network operator. In the exchange, the MSN assigned to the terminal that activates the call forwarding is forwarded (your user channels remain free while a call is being forwarded). Call diversion via the varix business occupies both user channels at the same time. That is, no external calls are possible while the call diversion is being executed (unless you have configured a second external S0 bus). Note: On the system access, only call diversion in the varix business is possible. (Refer to page 24 for activating/deactivating call diversion.) Activating Call Forwarding in the Exchange > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 091 and press D. O Hang up the handset. Activating Call Diversion in the varix business 48 > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 090 and press D. O Hang up the handset. Configuring From a Telephone For internal and external call diversions executed in the varix business, you can set the delay time after which the varix business diverts incoming calls: > Delayed Call Diversion; Setting the Delay N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 75. M Enter a time from 10 to 60 seconds (default = 20 seconds), and then press D. O Hang up the handset. Note: Delayed call forwarding in the exchange is permanently set to a delay time of 20 seconds (depending on your network provider). You can delete all set call diversions using the following procedure: > N Lift the handset. Deleting All Call Diversions You hear the special internal dial tone (configuration mode). Select the code digits 908 and press D. O Hang up the handset. You can deactivate or delete all active settings and thereby reactivate all default settings (delivery status). The speed-dialling numbers are deleted, the PIN is reset to 0000 and the access type is deleted. Resetting the system data disconnects all existing connections. Your system may not function for up to 30 seconds. After that, the configuration mode is reset. > Resetting the System Data N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 900 and press D. O Hang up the handset. 49 Configuring From a Telephone Resetting the System Data Except SpeedDialling Destinations, MSNs and Access Type You can reset the varix business to its delivery status and reset the PIN to 0000 without deleting the speed-dialling destinations and the MSNs or changing the access type. Resetting disconnects all existing connections. Your system may not function for up to 30 seconds. After that, the configuration mode is reset. > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 901 and press D. O Hang up the handset. Deleting MSNs and Extension Numbers You can delete all MSNs and extension numbers if necessary. This also deletes the call assignment (day/night line). Calls are signalled to all terminals. > N Lift the handset. You hear the special internal dial tone (configuration mode). Select the code digits 905 and press D. O Hang up the handset. 50 Configuring From a PC You can configure the varix business either from a telephone or from a PC, but not from both at the same time. If you try to configure the system from a PC while a configuration is being performed from an extension, you will get a warning on your monitor screen. Conversely, you will get a busy signal on your telephone if you attempt to configure the varix business while configuration data is being loaded into the system from a PC. Performing the configuration does not interfere with the ongoing telephone operation. The new settings do not go into effect until you have exported the configuration file to the varix business. You can only export the configuration file after you have entered a valid PIN. Configuring From a PC • IBM-compatible PC with hard disk, at least 386SX, at least 8 MB RAM System Requirements • Serial interface RS 232 (V.24) • Operating system Windows 95, Windows 98, NT 4.0 Insert the floppy disk containing the configuration software into the drive and double-click on the file setup.exe. You thereby automatically install the software in a default directory called c:\varix-b. Call up the program by double-clicking on “varix business”. When you log in, you will be asked for your PIN. This is set to 0000 on delivery. After entering your PIN, you can configure your system immediately. Installing the Software You can work using the keyboard or the mouse. For step-by-step instructions on working through the boxes in the windows according to the order of the menus, you can refer to the online help under ?. Navigating in the Configuration Software Using the command "Save File As…" you can set up various configuration files. Then, by exporting these files, you can reconfigure the varix business by clicking your mouse. Wire your PC as shown in the connection diagram on page 13. To load the configuration files, connect the serial interface of your PC to the V.24 interface of the varix business. To configure the varix business via the V.24 interface, you must activate the appropriate interface in the configuration program on your PC. To do this, go into the "Settings" menu and select the submenu "Set interfaces". Activate "COM 1 to COM 4" according to how your PC has been wired. Configuration via the V.24 Interface 51 Configuring From a PC Configuration via the S0 Interface As an alternative to the V.24 interface, you can also transfer the configuration data to the telephone system via the S0 bus (universal/RJ 45 socket). In order to do so, your PC must be equipped with an ISDN card. This is very useful if your PC is in a different room than the telephone system. For this purpose, you need to run an ISDN connection cable between the ISDN card of your PC and the ISDN connector (western-type/RJ 11 connector). To configure your varix business via the S0 bus, you must activate the appropriate interface in the configuration program on your PC. To do this, go into the "Settings" menu and select the "Set interfaces" submenu. Activate "CAPI local". Then make your settings and transfer these to the system. Remote Configuration You can also configure your varix business from a remote terminal via an ISDN connection at your dealer’s retail outlet. For this purpose, please contact your dealer. Before your dealer can begin with the remote configuration, you must release your varix business for remote configuration: > N Lift the handset off the hook. You hear the external dial tone. Enter the code digits *88#. O Hang up the handset. The system is now released for remote maintenance for approx. 30 minutes. Once the transfer is finished, you can cancel the release: > N Lift the handset off the hook. You hear the external dial tone. Enter the code digits #88#. O Hang up the handset. If you do not carry out the above step, the release will be cancelled automatically after 30 minutes. 52 Least Cost Routing (LCR) At present, this feature is only supported in Germany and Switzerland. With each outgoing call, your PABX automatically makes a connection via the cheapest network provider As a rule, every interface is set to a preselected provider by default. In addition, you have the possibility to select another provider on a callby-call basis. In this case, you select the provider by predialling the appropriate ID code. If no ID code is predialled, the call is set up via the preselected provider. In the following passage, the network provider who has supplied the ISDN interface is referred to as the default provider. The customer needs a special agreement for every provider. With some providers this agreement goes into effect the first time the corresponding ID code is used; with others a separate contract must be signed with the provider. The billing method for the incurred base and/or call-by-call charges varies from provider to provider. Some providers bill the customer separately; with other providers the customer is billed via the default provider (the one used when no provider ID code is predialled). A customer will usually want to have one or more other providers available in addition to the main provider. Depending on the time, the day of the week and the destination number, one of the selected providers has the cheapest rate. The task of the LCR function described here involves selecting the cheapest provider for a connection and predialling the corresponding provider ID code. To implement the LCR feature, you must supply your PABX with some data. Programming is done via the configuration PC. If you do not program anything, connections will always be set up via the default provider. In addition, please note that not all providers supply tariff charge data, which means that tariff charge data will not necessarily always be registered. Least Cost Routing (LCR) The following parameters must be defined: 3. Assignment of the destination numbers / destination areas to the selected providers 4. Assignment of these to times of day 5. Assignment of these to weekdays 6. Assignment of these to Saturdays, Sundays and public holidays. 53 Least Cost Routing (LCR) The following requirements must be fulfilled: • The varix business configuration program must be installed on your computer. • Your computer must be connected with your PABX. Call up the configuration program and click on the "Call By Call (LCR)" menu item. The following table then appears: Procedures and Examples All long-distance calls in Germany made on weekdays from midnight (0:00 a.m.) to 2:00 a.m. should run via provider A. From 2:00 a.m. to 5:00 a.m. these calls should run via the default provider. From 5:00 a.m. to 0:00 a.m. they should run via provider A again. • Enter "0" for 0:00 a.m. in the "fr...hour" column in the "Monday Friday" table, if the line "0..Inland" (domestic) is stored at the left in the "Area/speed-dialling" table. • Select your desired provider A in the "Pre-selection" column and click on your selection. • Enter "02" for 2:00 a.m. in the next line of the "fr...hour" column and select your desired provider again -- in this case the default provider (which is Deutsche Telekom in Germany). • Enter "05" for 5:00 a.m. in the third line of the "fr...hour" column, and select provider A again (as in the column). • On weekends and public holidays all long-distance calls in Germany should run via provider B (regardless of the time of day). • Enter "0" in the "fr...hour" column under "Saturday, Sun- _holiday", and select your desired provider B in the "Pre-selection" column. 54 Least Cost Routing (LCR) • All long-distance calls to the telephone number (040) 556-7812 should always run via the default provider (regardless of the day or the time). • Click on the "Areas" tab in the table and enter the telephone number 0405567812 and, if necessary, a subscriber name in the top column. • Confirm this with "Add". • Click on "Allocation" again in the table, and select the telephone number you just entered. • Enter the time "0" in the "Monday - Friday" and "Saturday, Sun _holiday" tables, and in both columns select the default provider (Deutsche Telekom in Germany). • All calls made to foreign countries should run via provider C. • Select the line "00..Ausland" (for foreign). • Enter the time "0" in the "Monday - Friday" and "Saturday, Sun _holiday" tables and select provider C in both columns. • All local calls should run via the default provider. • As local calls are automatically handled by the default provider, you do not need to make any entries. Of course, you can also have other providers handle local calls. For this purpose, however, you must enter all initial digits that denote a possible local telephone number in the "Areas" table and assign these digits to a provider in the "Allocation" table. You can add, change or delete data in the "Areas", "Network provider" and "Holidays" tables as necessary. If you click on the header "EXPORT LCR" now, the LCR data you have entered will be loaded after you have entered your PIN. 55 Least Cost Routing (LCR) Remarks LCR is not used for telephone numbers that begin with the provider ID code, nor for call diversions made via the provider. LCR is used for specific selections of MSNs and for speed dialling. Deactivating LCR for a Connection Press the star key twice before dialling (and accessing the public exchange). > Activating LCR for Subscribers N Lift the handset off the hook. You hear the external dial tone. ** Press the star key twice. M Dial the external telephone number. You can activate the LCR feature for individual or all subscribers. To do this, your PABX must be in the configuration mode (see the instructions in the "Unlocking the Configuration Mode" section). For all subscribers: > N Lift the handset off the hook. You hear the special dial tone. 27**# O Hang up the handset. For individual subscribers: > N Lift the handset off the hook. You hear the special dial tone. 27M internal telephone number * M telephone no. ... Conclude the input of the first number by pressing the star key. Enter additional telephone numbers as needed. After the last telephone number, press # and hang up the handset O. Deactivating LCR for Subscribers You can deactivate the LCR feature for individual or all subscribers. To do this, your PABX must be in the configuration mode. For all subscribers: > N Lift the handset off the hook. You hear the special dial tone. 28**# O Hang up the handset. For individual subscribers: > N Lift the handset off the hook. You hear the special dial tone. 28M internal telephone number * M telephone no. ... Conclude the input of the first number by pressing the star key. Enter additional telephone numbers as needed. After the last telephone number, press # and hang up the handset O. 56 Technical Data Technical Data Mains voltage 230 V ~; 50 Hz for AC adapter plug Rated power 23 VA Protective class 2 1 x Euro-ISDN internal For ISDN terminals DSS1 protocol 1 x Euro-ISDN switchable internal/external For ISDN terminals or for base access DSS1 protocol 1 x Euro-ISDN external For base access DSS1 protocol (1TR67) Feed voltage 40 V ± 10 % Feed power 2 W per S0 interface or 4 W for S0-internal, if S0-switchable is operated externally Range 500 m point-to-point 150 m passive BUS 6 x analogue interfaces Dialling method DTMF Flash time 60 to 310 ms Range 2 x 20 ohms, 300 m Permissible temperatures stationary, weather-protected +5 °C (41 °F) to +40 °C (104 °F) Dimensions (W x H x D) 303 x 252 x 70 mm Weight approx. 1.15 kg (system only) 57 Technical Data Actor Sensor Contact load 30 V/6 A When wired with a floating contact Closed contact: RON ≤ 5 kΩ Open contact: ROFF ≥ 500 kΩ Short-circuit current: Ik ≈ 3 mA Idle voltage: U0 ≈ 6 V When wired with a photocoupler Collector current: IC ≈ 3 mA Saturation voltage: USAT ≤ 0.5 V Collector-emitter breakdown voltage: UCE > 10 V The photocoupler connection must have correct polarity: PIN1: positive potential PIN2: negative potential When wired with direct voltage Voltage range: U≈ = 1V...24V The direct-voltage connection must have correct polarity: PIN1: negative potential PIN2: positive potential When the voltage is switched off, the open contact must have a resistance of ≥ 500 kΩ. When wired with low alternating voltage Voltage range: U~ = 3V...16V When the voltage is switched off, the open contact must have a resistance of ≥ 500 kΩ. 58 Glossary Glossary A multi-terminal access or a system access can be connected to the ISDN base access. access type Interface for operating e.g. an automatic door opener or other electrical devices. actor The call assignment scheme defines which terminals will ring when a call is made to a telephone number. For this purpose, a multiple subscriber number or extension number must be assigned to the terminals. call assignment The telephones that are to ring when an external call arrives should be entered in the call type. The designations "day line" and "night line" do not refer to a time of day but rather to two different types of calls. call assignment for day line / night line You can divert calls for your telephone to other telephones. call diversion Call forwarding via the exchange ensures that you can be reached at your own telephone number anytime and anywhere. You enter the desired destination number from your telephone, and every call to your telephone will automatically be forwarded to this number. There are three different options: forwarding at once, forwarding on busy and delayed forwarding. Calls can be forwarded to all telephone and mobile-telephone accesses worldwide. call forwarding You can pick up a call on your handset when another terminal rings. call pick-up This feature switches off call signalling: a "do-not-disturb" facility. call protection A signal you get during a call to indicate that another caller is trying to reach you, as if the caller were "knocking" on your line. call waiting If you wish to use the telephone without being disturbed by waiting calls, you can activate the call-waiting protection. A third party who tries to reach you while you are on the telephone will get a busy signal. call-waiting protection In the configuration mode, you can set certain parameters of your PABX and change default settings. configuration mode You can put a call on hold, dial another internal or external party and then return to the first call. consultation The caller enters one or two digits after dialling the telephone number in order to call a specific terminal in the PABX. direct dialling 59 Glossary DTMF postdialling exchange You use DTMF postdialling, for example, when you are prompted by an automatic announcement to postdial digits and symbols (1 … 0, * and #) or with other applications such as fax retrieval, voice mail, etc. A hub in the public telecommunication network. external line accesses The external line accesses control the access to an external telephone line. For example, you can define which users cannot make long-distance calls. external line seizure External line seizure can be configured to be automatic or with 0*. In other words: when you lift the handset to make an external call, you get the external dial tone immediately or after pressing the 0* key. hunting group Several subscribers can be reached under one common telephone number. intercept You can use an ISDN terminal-specific procedure to have the numbers of "malicious callers" stored in the exchange. "Malicious callers" can be traced even if the caller has switched off the display of his/her telephone number. You cannot activate the intercept circuit from an analogue circuit. ISDN ISDN base access MSN ISDN stands for Integrated Services Digital Network. ISDN access with two user channels and one control channel. The two user channels can be used independently of each other for all ISDN services. For example, you can make a telephone call and send a fax at the same time. See "multiple subscriber number". multiple subscriber number (MSN) Up to ten multiple subscriber numbers can be assigned to a multi-terminal base access. The numbers are used for selectively addressing the connected terminals. Different multiple subscriber numbers can be assigned to ISDN telephones. multi-terminal access Up to eight terminals can be operated on a multi-terminal access (point to multipoint). These terminals can be reached via up to ten MSNs. *in the United Kingdom: 9 key 60 Glossary Network Termination Base Access; network terminator for converting a 2-wire line to an in-house 4-wire line for the S0 interface. NTBA Private Automatic Branch Exchange. PABXs (for example, varix business) are telephone systems that are connected with the public telecommunication network and enable external communication. PABXs not only provide telephone service but also transport services for all office communication (voice, text, data and image transmission). PABX You need the confidential Personal Identification Number (PIN) in order to unlock the configuration mode. In delivery status the PIN is set at 0000. We urgently recommend that you change your PIN and store the new series of digits in a safe place so that unauthorised persons cannot gain access to the configuration mode. Personal Identifcation Number (PIN) You can deactivate or delete all active settings and thereby reactivate all default settings. resetting the system data If your have ordered this feature from your network operator, you can suppress the display of your telephone number on the terminal of the called party. restricting a telephone number Internationally standardised interface for ISDN equipment for the connection of a PABX or up to eight ISDN terminals. S0 interface Interface for connecting e.g. a doorbell signal to the system. sensor PABX function for saving telephone numbers that are frequently called. You can dial the unabbreviated telephone number automatically by selecting the corresponding speed dialling number. speed dialling Point-to-point ISDN base access for the connection of a PABX, usually with direct dialling. system access Standardised connector components in the telephone network for connecting terminals: analogue line socket (TAE socket) and analogue line plug (TAE plug). TAE/RJ11 Three-way call with two external parties. three-party conference 61 Glossary toggling universal connector/ RJ45 user-to-user signalling (UUS) 62 Switching back and forth between two telephone conversations is referred to as "toggling". You can accept an incoming call even if you already on the telephone, and you interrupt a call to make a consultation call to another party. Standardised connector for terminals in the ISDN. User-to-user signalling enables terminals to exchange individual messages via control channel D during the setup and cleardown of a call. One of its main areas of application is data communications, where password queries or automatic query routines from host to client computer are made possible.