Transcript
APPENDIX A
Pro-Command DVR
Installation Manual
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Installation Manual Manual Edition J51613H
No part of this document may be reproduced in any form, electronic or mechanical, for any purpose without written consent from Image Vault®, LLC. Information contained within this document is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS-IS WITHOUT ANY WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH THE RECIPIENT. IN NO EVENT WILL IMAGE VAULT® BE LIABLE FOR ANY CONSEQUENTIAL, DIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF IMAGE VAULT® HAS BEEN NOTIFIED OF SUCH DAMAGES AND WHETHER INACTION OR CONTRACT, INCLUDING NEGLIGENCE.
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Table of Contents Introduction Technical Notes Package Contents Facilities Front Panel Rear Panel Connectivity Mounting DVR Power Input Devices Monitor Network Connections Alarm Connections Capture Cards Connecting a PTZ POS and Data Connectivity Booting Up DVR Appendix A Appendix B
4 5 6 7 7 8 11 11 11 11 11 11 12 13 15 15 19 22 23
Technical Support 1-888-462-4382 Monday –Friday 8AM-5PM EST Page | 3
Image Vault® Pro-Command version 9.4.3 Installation Manual
Introduction Welcome to Image Vault®. This manual is intended for proper installation of the Image Vault® DVR and to serve as a reference guide for troubleshooting if a problem occurs. Only trained installers should attempt installing this product.
Warnings WARNING: Your new Image Vault® DVR is a Personal Computer-based electronic device. To perform a complete and satisfactory installation, Image Vault® REQUIRES that an Uninterruptible Power System (UPS) be installed as part of the digital recorder system. The Image Vault® recorder must be plugged into the battery backup segment of the UPS and be the only attached device. Failure to properly install a UPS may cause damage to the systems hard drive, resulting in a loss of recorded images, or the inability to record and will void Image Vault® Manufacturer’s warranty. WARNING: Your Image Vault® DVR can operate as a stand-alone device, or may be used remotely through a network via the Playback software. Regardless of the connection or mounting methods, the case of the Image Vault® recorder may not be modified or penetrated in any way. Any effort to mount other equipment to the Image Vault®, modify the chassis, or penetrate the chassis in any way will void Image Vault® manufacturer’s warranty. WARNING: Do not power cycle the DVR while it is in the boot process, as this may cause Operating System startup issues.
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Technical Notes Ensure that the power switch located on the back left of the Image Vault® is switched to the OFF position before plugging into a power source. Do not remove the power ground pin from the power connector. Grounding is essential to the proper performance of the DVR and UPS and will void manufacturer’s warranty if removed. Plug the DVR power cord into the UPS. Ensure the UPS is connected to a 110/115v grounded receptacle that is easily accessible at all times. Refrain from installing the Image Vault® in a location that is excessively humid or dusty. These environmental factors can result in electrical malfunction or general damage to the device. The installation environment temperature must not exceed 95°F/35°C. Operating Temperature: 41°-104°F. For proper ventilation you must provide 3 inches minimum clearance in both the front and back of the DVR. The Image Vault® filter (item A on diagram 7.1) must be cleaned monthly. Remove the filter and clean dust and debris from the filter using condensed air, then return the filter to the unit. Do not install the Image Vault® in any location where it may be susceptible to outside electromagnetic fields or vibrations, as this may interfere with the operation of the device. Some common sources of interference are radios, florescent ballasts, TV’s, stereo equipment, etc. Do not store or temporarily place heavy objects or components on top of the Image Vault®. Image Vault® Pro Command Software includes a built-in help system which may be accessed at any time from the Help menu. This is accessible both on the DVR itself and the Remote Playback Software located on your PC. If a keyboard is connected, you may also connect by pressing F1 at any time.
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Package Contents The Image Vault® package contents are:
Quick Reference Guide (page 28) Audio Disclaimer (page 25) Installation Considerations (page 26) IVPTZAOC connection diagram (page 24) Warranty Document (page 27) Integration Facility Checklist Black Jewel Case with Playback CD and printed manual Window Door Decal x1 Blank CD 10’ Patch Cable IVPTZAOC Cable Optical Mouse (USB/PS2) Power Cord Model Specific Video/Audio Pigtails Keys to Chassis Optional Components – Additional POS Connections, Alarm Input cables* *Contact Dealer for details and recommendations
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Facilities This section provides detailed information about common hardware components.
B Front Panel C C
Front Panel
A
D
E
F
Diagram 7.1
A. Front Ventilation. The front panel air vent cover is removable for easy filter cleaning. A monthly cleaning of the filter is recommended. B. Power Switch. Rocker switch turns the DVR on or off. C. Reset Switch. Push button reset switch causes the DVR to shut down and automatically reboot. D. On-Off Indicator. Tells you the unit has power and is turned on. E. USB Input. For connection of mouse, keyboards, or thumb drives. F. Camera Recording Indicator. Tells you that the unit is currently writing video images to its hard drive. Page | 7
Image Vault® Pro-Command version 9.4.3 Installation Manual
Rear Panel 16/480 Unit M
A
B C D E F G H I
J
K K.1
L N Diagram 8.1
Rear Panel A. AC Power Input. Standard 3-prong IEC inlet. B. Power Supply Switch. Use this switch to completely remove power. Turning this switch on does not automatically start the recorder (refer also to Front Panel Power Switch). C. Mouse. For a PS/2 Style Mouse. D. Keyboard. For a PS/2 Style Keyboard. E. Serial Port 2 (Data Device). For connection of a second data device. F. VGA (Monitor). For connection of a VGA monitor. Page | 8
Image Vault® Pro-Command version 9.4.3 Installation Manual
G. Network Interface Card. For connection to the network. H. USB Port(s). For connection of USB devices such as keyboards, mice, USB thumb drives, etc. I. Alarm Output. For connection of watchdog and secondary alarm relay(s) output(s). J. Alarm Input. For connection of up to 16 input for triggering external input rules. K. Capture Card(s). For connection of up to 32 analog cameras depending on model of DVR utilizing male BNC connectors. Also allows for connection of up to two public view monitors (PVM) utilizing female RCA connectors. (add specific unit info) K.1 Capture Card port 9-16 on PROC16480-XX, port 17-32 on PROC32240-XX L. Audio Inputs. For connection of up to 16 audio sources. Utilizes a female RCA connector. M. Serial Port 1(Data Device 1). For connection of a data device N. Public View Monitor Connector. For connection of a public view monitor on PROC16480 only. (See diagram 13.1)
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Image Vault® Pro-Command version 9.4.3 Installation Manual
M
A
Rear Panel 32/240 Unit
B C D E F G H I
J
K
L Diagram 9.1
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Connectivity This section provides detailed information about connecting power, keyboard, mouse, VGA monitor, video, audio, and data devices.
Mounting The Image Vault® is a 4U rack mountable DVR, which can be installed as a free-standing unit. For suspended mounting you will require the optional mounting bracket part # IVBRACK4SP.
Power Make sure the power switch (B –Diagram 8.1) is in the off position. Connect the provided power cord to the power cord inlet (A–Diagram 8.1). Do not connect to building power AC outlet at this time.
Input Devices Connect the provided mouse to the PS/2 mouse input (C–Diagram 8.1). The Image Vault® is a mouse driven system and a keyboard is not necessary for setup and use. However, if you wish to install a keyboard you may connect it to the PS/2 keyboard input (D–Diagram 8.1) or one of the available USB ports (H–Diagram 8.1).
Monitor Connect a VGA monitor to the VGA output (F–Diagram 8.1). A monitor is not required for operation of the Image Vault®, but is necessary for initial setup and configuration.
Network Connection You may connect your Image Vault® DVR to a network connection utilizing the supplied Ethernet port (G– Diagram 8.1). The Image Vault® DVR may have up to four Network Interface Cards installed. We advise using the onboard NIC (G–Diagram 8.1) for connection to network. Additional Network Interface Cards may be used for maintaining PCI compliance across Point of Sale devices, and segregating IP cameras due to bandwidth allocation. Page | 11
Image Vault® Pro-Command version 9.4.3 Installation Manual
Alarm Connection. Connect the Image Vault® alarm outputs in accordance with the provided IVPTZAOC wiring diagram (APPENDIX B). The Image Vault® DVR allows up to 16 alarm inputs. To connect external inputs you will need a DB25 cable, or DB25 pin out connector. The pin out is in numerical order. Pin 1 is input 1, pin 2 is input 2. This continues through input 16. Pins 17-25 are all “common” grounds. To initiate a trigger, short any input to any common. Alongside programmed variables this will report an input event to the Image Vault®.
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Capture Cards PROC16480-XX: The PROC16480 model can connect up to 16 cameras at an accumulative capture rate of up to 480 frames per second. Use a provided whip cable to connect cameras 1-8 to the (K diagram8.1) DB15 port on the capture card. Use the second whip cable provided to connect cameras 9-16 (K.1 Diagram 8.1) DB15 to the top female DB port on the capture card. The PROC16480 model can connect up to 16 audio inputs. Use the provided audio whip cable to connect the audio input to the DVR. The audio inputs are assigned to the cameras in numerical order.
Diagram 13:1 The PROC16480 model has a single public view monitor output (PVM) (M–Diagram 8.1). Although there are four physical connections on the PVM card, only utilize BNC output 1. The remaining PVM ports are not active at this time and are for future development.
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Image Vault® Pro-Command version 9.4.3 Installation Manual
PROC32240-XX: The PROC32240 model can connect up to 32 cameras at an accumulative capture rate of up to 240 frames per second. Use a provided whip cables to connect the DVI ports on the back of the DVR and connect cameras. Cameras 1-8 connect to DB 15 (K diagram 8.1), cameras 9-16 connect DB15 (K.1 Diagram 8.1)
Cameras 1-8 and active output 1(3)
Cameras 17-32 and active output 1(3)
Image 14.1
The PROC32240 model can connect up to 16 audio inputs. Use the provided cable(s) to connect the audio input on the back of DVR. On the 32/240 card each audio input is associated with 2 cameras. See table below: INPUT 1 2 3 4 5 6 7 8
CAMERAS 1&2 3&4 5&6 7&8 9 & 10 11 & 12 13 & 14 15 & 16
INPUT 9 10 11 12 13 14 15 16
CAMERAS 17 &18 19 & 20 21 & 22 23 & 24 25 & 26 27 & 28 29 & 30 31 & 32
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Connecting a PTZ Camera To attach a PTZ camera use the included IVPTZAOC wiring diagram (also located in Appendix B).
POS and Data Device Connectivity Point of sale (POS) and data devices can be connected utilizing serial or network connections. There are three methods of serial connections and four methods of network connections. Additional data cables may be required for proper connection to POS or data devices. See Appendix A for more information.
Serial Connection: Direct Connection to a Single Data Device Direct Connection to a Multi-Device Server IV Quad Network Connection: Direct Connection to a Single Data Device Direct Connection to a Multi-Device Server Direct Connection to Multiple devices Direct Connection to MultiCast Stream
Serial Port 1 Serial Port 1 is for direct Point of Sale (POS) or data device serial connectivity. It collects the data stream and transforms it into text to be displayed in our software. It can be connected utilizing one of the three methods described above.
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Example 1 Single Data Device:
Example 2 Multi-Device Server:
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Example 3 IV Quad:
Serial Port 2 Serial Port 2 is for an additional direct Point of Sale (POS) or data device serial connectivity. Serial Port 2 doubles the connectivity options serially. For example, you can have 2 IV Quads for connection of up to 8 single data devices.
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Network Data Device Connections The Image Vault® can connect to POS or data devices via the network using the aforementioned methods. Capturing POS data from a network print server does not require any additional cables. The DVR must be connected to the same local network as the POS data source. Coordinated software configuration of the network print server(s) and DVR is required. Within the software configuration, you may configure the DVR to receive POS data directly from up to two separate Ethernet connections as a Single Data device, Multi-Device Server, Multiple Devices, or a Multi-Cast stream.
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Booting Up DVR Congratulations! You are now ready to power up the system and check the operation.
Turn on the monitor and any other peripherals connected to DVR. Confirm all cameras are powered on. Connect the DVR to an isolated UPS, and connect the UPS to building AC power.
How to check if the system is working properly Press the power button on the front of the DVR.
Within a couple of minutes of power-up, you should hear a series of beeps. The number of beeps will equal the number of active cameras detected. If a video monitor is connected to the monitor output(s), you should begin seeing video from the cameras, switching approximately every four seconds (by default). Wait a minimum of five (5) minutes before attempting to connect to the system. The DVR must begin capturing and storing images in order to properly begin configuring cameras. At this point the DVR is operating properly and recording images. The system is operating with default settings that are pre-programmed in the unit. After boot is complete, log into the DVR with proper credentials. User Name: SERVICE Password: SERVICE Once you have successfully logged into the software start you configuration. Only shut down the DVR using the software. Do not shut down the DVR by removing AC power. Only use the reset button or power rocker switch when advised by Image Vault® technical support. Page | 19
Image Vault® Pro-Command version 9.4.3 Installation Manual
Notes
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Image Vault® Pro-Command version 9.4.3 Installation Manual
Technical Support 1-888-462-4382 Monday –Friday 8AM-5PM EST
Image Vault LLC 101 Security Parkway New Albany IN 47150-0559 Phone (888) 462-4382 Fax (812) 296-0038 www.image-vault.com Image Vault® is a member of FKI Security Group Page | 21
APPENDIX A Additional Data Device Parts List
Part # Chapter 1 IV-9 IV-25 IV-G IV-DB9F IV-RK IV-R IVQ4 IV-Q9 IV-Q25 IV-QG
Description Chapter 2 9 Pin POS Cable - Comes with IV-DB9F 25 Pin POS Cable - Comes with IV-DB9F RJ-45 Gilbarco POS Cable - Comes with IV-DB9F Female 9 Pin DVR cable Ruby POS Cable - IV-DB9F Ruby POS Cable POS Quad Interface (Quad Only) 9 Pin POS Connector (4 pc Kit) 25 Pin POS Connector (4 pc Kit) Gilbarco POS Connector (4 pc Kit)
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APPENDIX B Addition Installation Documents In this Section Follow this page.
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IMPORTANT NOTICE AUDIO DISCLAIMER
Please be aware that in some jurisdictions there are restrictions against, or penalties for, the unauthorized transmission or recording of voices and sounds. Neither Image Vault, LLC, as the manufacturer, nor any entity from or through which this equipment and software was purchased, can accept any responsibility for such unauthorized use, and, therefore, the User is cautioned to determine the circumstances under which he may legally employ this equipment in his state, and to operate carefully within such restrictions.
Image Vault® Installation Considerations The Image Vault® Digital Video Recorder is a PC based product That is sensitive to its installation environment. Please ensure the Following steps are taken to reduce the possibility of failures when Installing the Image Vault in a harsh environment.
Image Vault, LLC reserves the right to void the manufacturer’s warranty on products that show evidence of a harsh environment installation. Any of the points below can and will be considered a harsh environment when related to the installation of the Image Vault Digital Video Recorder: •
Installation in an area where the nominal temperature exceeds 95ْ F / 35ْ C.
•
Installation in a lock box.
•
Installation on any surface that has repetitive seismic activity. Ex. Vibrations generated by any machines with direct or indirect contact with the mounting surface of the DVR
•
Installation in a moisture rich area, or area with a constant excessive level of relative humidity.
•
Installation of the DVR without a Tripp-Lite™ UPS or approved surge protector.
•
Installation of any other electrical device plugged into the provided Tripp-Lite™ UPS.
•
Installation of the DVR within 6 feet of high power equipment (In excess of 500 Volts)
•
Installation or physical connection to unknown/unapproved equipment. (Contact Tech. Support or visit our web site for the latest list of approved devices/equipment)
It is recommended that the DVR have semi-annual preventative maintenance, consisting of dust removal from power supply fan by means of compressed canned air. Removal of the case is not necessary to perform this preventative maintenance.
Image Vault Customer Service / Technical Support 1-888-462-4382 www.Image-Vault.com 01/09
IMAGE VAULT, LLC 101 Security Pkwy New Albany IN, 47150-0059 USA (812) 948-8400 Fax (877) 296 0038 www.image-vault.com A Member of FireKing Security Group
Image Vault Manufacturer’s Limited Warranty One year parts and labor warranty. If a mechanical or electrical component of the Image Vault digital recorder malfunctions during normal use, Image Vault will, at its option, repair or replace any such unit or component. Customer is responsible to ship the unit to Image Vault with the proper packaging and shipping insurance with the common carrier. Image Vault will ship the repaired unit via standard ground freight to the original install location. Image Vault, LLC reserves the right to have its representative inspect any product or component to honor any claim and to receive a purchase receipt or other proof of purchase before warranty service is performed. This warranty is limited to the terms stated herein. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are excluded, except as stated above. Image Vault disclaims all liabilities for incidental or consequential damages resulting from the use of this product, or arising out of any breach of this warranty. Some states do no allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights as well, which will vary from state to state. Warranty excludes acts of God, Natural Disasters, User Abuse or User Errors, Fire, Theft, or Vandalism. Installing the DVR in a lock box or restricted enclosure will void the warranty. Failure to properly package the unit for any warranty work may result in service charges to repair damage incurred by shipping. Any external device(s) not manufactured by Image Vault, LLC, such as uninterrupted power supplies, video (VGA) monitors, TVS ATM interface adaptors, etc., are warranted for 90 days. You should contact the manufacture of these products directly for warranty claims after 90 days of invoice.
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D I G I TAL
Quick Reference Guide
D I G I TAL
VIDEO SECURITY
VIDEO SECURITY
LIVE MONITOR SCREEN THIS SCREEN IS USED TO VIEW LIVE VIDEO AS IT IS BEING CAPTURED Click and drag to change camera order. Change the layout and number of cameras displayed. Show or hide camera names, POS data, and motion detection grids. Click “Open” to review stored video and data. Click to Play back stored video. Switch to Live Status Mode. Activate the Screen Saver. Click any of these icons to change the number and layout of cameras displayed. When enabled, camera names appear in bright yellow in the upper left corner of each camera window.
The Viewing Performance indicator lets you know how well you are keeping up with daily video checks.
You may show live POS data as a text overlay. To enable this feature select the Configure menu then choose POS Overlay Setup.
Click the CD icon to begin making a copy of video to CD, DVD, or USB. Click on a camera and drag to a new location to change the camera display order.
FREQUENTLY ASKED... How do I play back recorded video? Click Open (upper right corner of live monitor screen). Enter your user name and password when prompted. For additional information flip over to the other side of this sheet. How do I save a clip?ÊÃiÀÌÊ>ÊL>Ê É 6 ROM disk or USB mass storage device. Click the Video Download to CD icon (lower right corner of live monitor screen) then select the destination. Playback software will be copied along with the most recent video (length of clip depends on destination capacity). To save a clip on the 6,\Ê«iÊ«>ÞÊL>VÊ>`ÊV
ÃiÊ,>}iÊ VÊvÀÊ the Catalog menu. Choose Copy to Removable from
>Ì>}ÊiÕÊÌÊV«ÞÊ>ÊëiVwVÊV«ÊÌÊ É 6 ," Ê or USB media.
What do I do if I see this screen: /
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iÊ ÛiÊ-Ì>ÌÕÃÊ screen. It shows image and data information as they are captured. Click Monitor to ÀiÌÕÀÊÌÊÌ
iÊ ÛiÊ ÌÀÊ screen. How do I show (or hide) POS data on the Live Monitor screen? From the Configure menu select POS Overlay Setup (On Site Monitor). Associate data to cameras and configure font size and color as desired. How do I show (or hide) camera names on the Live Monitor screen? Click Show Names (option is found on the right side of the screen).
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Quick Reference Guide
D I G I TAL
D I G I TAL
VIDEO SECURITY
VIDEO SECURITY
PLAYBACK SCREEN THIS SCREEN IS USED TO VIEW RECORDED VIDEO, SEARCH AND DISPLAY DATA, AND CONFIGURE THE DVR Camera windows may be shown with borders on or off. Click and drag to sync one camera to another. Zoom, show motion grids, show associated POS data, and play audio with the video as desired. CAMERA WINDOW (Shown with Borders On)
CONTROL PANEL Close Camera
Name
Open/Select One Camera
Sync Cursor Click and drag to sync two cameras Close All Cameras
Open/Arrange Grid {]Ê]Ê£ÈÊ >iÀ>Ã
Full Zoom Screen Icon Icon Menu Icon
Time Stamp
Sync All Cameras
Arrange Grid Open Cameras
Pop-up Menu Advanced Camera Window Options
Search POS Data
POS Search for Next Occurrence
PLAYBACK SCREEN The central matte is where camera windows are opened; the right side control panel opens and arranges cameras and launches searches; navigation controls are located along the bottom.
POS TRANSACTION DATA Data may also be superimposed on camera windows Hide Channel Captured Data associated with selected camera
Check Total Storage
View/ Search Audit
Show/Hide POS Window
NAVIGATION CONTROLS
Return to Live Monitor Screen Calendar Jump directly to a specific date and time
Date & Time of selected camera
Checked: Play Unchecked: Jog
Play Live Video as images are recorded Checked: Play All Open Cameras Unchecked: Play Selected Only Applies only when “Continuous” is checked.
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APPENDIX A
Pro-Command DVR
END
