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Job Related Information This document includes information about the role for which you are applying and the information you will need to provide with your application. 1. Role Details Vacancy reference 12984 Job title: Audio Visual Apprentice/Trainee Reports to: Audio Visual Development Manager Salary: £16,289 to £18,414 Terms and conditions: Support Staff Grade 3 Duration of post: Permanent Working hours: 37 Location: Walton Hall Closing date: Midday 24 November 2016 Type of application form accepted: Long version application form with covering letter Number of referees required: Three Unit recruitment contact: Glyn Bailey The Open University, Human Resources, HRG158 | Page 1 of 5 2. Summary of duties Main Duties Provide AV support for events in theatres, meeting rooms and offices on the Walton Hall Campus Record (video and audio) events held in theatres and around campus Provide support for web-casts and video conference at Walton Hall and liaise with Regional/National Centres to ensure all proceedings run professionally. Detailed Duties: Comprehensive training will be provided to accomplish all the following tasks: Video and Audio Production . Develop skills to Manage post production work on video material recorded by the AV team. Theatres/Large Meeting Room support • Set up and operate facilities including cameras, sound and vision mixers, lighting and associated recording equipment • Make sound and video recording of lectures and other events • Operate all theatre facilities to a professional level. Facilities include cameras, microphones, sound and video mixers, lighting, backgrounds etc. Recordings are used for webcasts, duplication and archive • Assist with broadcasting events live on web • Operate camera, vision and audio mixers and all associated recording equipment • Set up lighting and stage sets as required • Set up mobile A/V equipment Video Conferencing/Skype • Provide support for video conferences/skype calls. Set up equipment and establish connections are confirmed. • Communicate with technical staff from other organisations in regard to videoconference set up or people joining through skype • Brief, train and coach users in the use of equipment and presenting with content General • • • • Ensure tidiness and safety is upheld in all areas of A/V support. When using A/V equipment ensure correct use and storage is maintained. Assist and advise university staff on a variety of audio matters including equipment requirement, recording techniques; retrieval of poor quality recordings where possible Deal with telephone enquiries and keep a record of phone conversations to pass on to senior A/V team members to input on A/V bookings calendar. Carry out duties to University health and safety standards. 3. Person specification The Open University, Human Resources, HRG158 | Page 2 of 5 Educated to GCSEs/iGCSE - minimum acceptable grade is now C, irrespective of achievement date (For ALL acceptable GCSEs/iGCSEs) A/AS Level - minimum acceptable is grade E, irrespective of achievement date Key Skills - minimum acceptable is Level 2, irrespective of achievement date O Levels minimum acceptable grade is C, irrespective of achievement date • Willingness to learn, develop and progress • Enthusiastic, polite and presentable • Excellent verbal and written communications skills • Ability to work collaboratively within the A/V Team • Show a willingness to embrace change • Basic IT Skills. Training to include the use of live and recorded webcast, and podcast technology • Ability to train and develop video and audio editing skills • Ability to train and develop video camera operation techniques • Ability to train and develop audio recording capability • Boom microphone operating • Develop working in a customer services environment • Excellent organisational skills and attention to detail • The ability to take a comprehensive brief and follow through to completion • Good interpersonal skills including tact and discretion • Ability to show initiative and to plan • Ability to solve problems as they arise 4. Role specific requirements e.g. Shift working The Open University, Human Resources, HRG158 | Page 3 of 5 5. About the unit/department INFORMATION ABOUT INFORMATION TECHNOLOGY (IT) The Higher Education sector in England is undergoing dramatic change as institutions adjust to serious reductions in state funding for teaching and students have to bear more of the cost of their education. As well as these cost drivers, the entry of more private providers to the sector and the increasing consumer power of high fee-paying students will put a premium on service delivery and cost efficiency. In turn, this will throw emphasis on the development of robust, efficient, enterprise-scale IT systems to increase efficiency and customer choice. Information Technology provides and supports all central University IT services and is responsible for the institution's Technical Infrastructure. In addition to this service and support provision, it develops systems to support the business requirements of the organisation. IT Operations is a team of approx. 125 staff who operate, support and improve the core Open University student learning and support systems. Available 24x7 these systems are one of the main ways in which our 250,000 students interact with the University. We are also responsible for support of all Infrastructure, desktop and mobile computing, and help desks for the 6000 OU staff. Our other key role is to manage the service relationship between IT and the Business Units and Faculties. 6. How to obtain more information about the role or application process If you would like to discuss the particulars of this role before making an application please contact Darren Gatenby by email [email protected] If you have any questions regarding the application process please contact Glyn.Bailey on 01908 653285 or email: [email protected] 7. The application process and where to send completed applications Please ensure that your application reaches the University by: Midday 24 November 2016 Post it to: Name/Job title: Mrs G Bailey Department/Unit: Information Technology Address: Walton Hall Post Code: MK7 6AA Or e-mail your application to: [email protected] The Open University, Human Resources, HRG158 | Page 4 of 5 8. Selection process and date of interview The interview panel will be chaired by: TBA The other members of the interview panel will be: TBA The interviews will take place on: TBA The selection process for this post will include TBA We will let you know as soon as possible after the closing date whether you have been shortlisted for interview. Further details on the selection process will also be sent to shortlisted candidates. Applications received after the closing date will not be accepted. The Open University, Human Resources, HRG158 | Page 5 of 5