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Knomo Product Training 2015.pptx

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LIFE ORGANISED TRAINING & BRAND INTRODUCTION AUGUST 2015 KNOMO: LIFE ORGANISED KNOMO DESIGNS BEAUTIFUL INTELLIGENT ACCESSORIES THAT SIMPLIFY YOUR LIFE OUR NAME KNOMO (n ō – m ō ) is made up of two words KNOWLEDGE + MOBILITY OUR STORY FOUNDED IN LONDON IN 2004 before KNOMO WE WERE CLIMBING THE CORPORATE LADDER OUR LIVES WERE PREDICTABLE & UNINSPIRED WE WOULD COMMUTE LONG HOURS🚦 TO SPEND MOST OF OUR DAYS IN A CUBICLE ☎ DOING THE SAME THINGS📊 every DAY OF every WEEK WE QUIT 😃 AND STARTED KNOMO TO PURSUE AN INSPIRED & MORE ENJOYABLE LIFE NOT TIED TO OUR DESKS OUR MISSION IS: TO DESIGN BEAUTIFUL INTELLIGENT SOLUTIONS THAT ORGANISE YOUR LIFE KNOMO IS.. WHAT LIFE ORGANISED Beautiful intelligent solutions that organize your life HOW ATTENTION TO DETAIL Quality materials, great design, tested & manufactured to last WHY ENJOY WHAT YOU DO We want to inspire people to spend their days pursuing their passions 5 KNOMO AROUND THE WORLD KNOMO IS SOLD IN OVER1,000 RETAILERS IN 35 COUNTRIES ON ALL 5 CONTINENTS- UK, EU, USA, ASIA, MEA Lifestyle: (Travel and Fashion) includes duty free, department stores, boutiques Tech: Apple (Asia), Apple Premium Resellers, tech & gadget stores AMAC WAS KNOMO’S FIRST APR IN THE WORLD!! DESIGN PHILOSPOPHY COLLABORATION of technical PRODUCT DESIGN and FASHION DESIGN TECH FOCUSED: New form fitted accessories are launched at the same time as new hardware is launched in the market LISTEN TO CUSTOMERS: KAIZEN (Japanese for improvement): we listen to customers feedback and constantly iterate products to improve performance LONDON: All design takes place in our head office in Great Portland Street, London WHY KNOMO? HOW CAN A KNOMO ORGANISE YOUR LIFE ? LIFE ORGANISED = STYLISHLY VERSATILE Modern clean aesthetic - one bag 24/7 PERFECT ORGANISATION clever internal organization I can find everything I need ATTENTION TO DETAIL durable materials and craftsmanship WITH PERSONALITY bright and colorful internals PERSONAL knomo – id – every bag is unique LIFE ORGANISED = STYLISHLY VERSATILE LIFE ORGANISED = STYLISHLY VERSATILE LIFE ORGANISED = PERFECT ORGANISATION NO MORE FUMBLING! LIFE ORGANISED = ATTENTION TO DETAIL (LEATHERS) Every leather used within the KNOMO range has been developed in house, specifically according to the needs of the range Every leather is unique. A great leather develops a fine patina* over its life. The leather must be durable to handle the demands of daily life, comfortable against your skin, keep its shape and be color-fast Every part of the leather is cherished and the artisans focus on bringing out each skin’s unique beauty in the product. Patina: the sheen on leather produced by age and use LIFE ORGANISED = ATTENTION TO DETAIL (BUILT TO LAST) REINFORCEMENT Custom hardware and KNOMO reinforced internal straps TESTING All new products are road tested by our team and tested in laboratory against stress, water, color fastness. QUALITY CONTROL KNOMO full time staff perform 100% pre production and on line quality control MANUFACTURING Dedicated KNOMO sourcing team to manage our production. We partner with premium factories used by luxury brands that complies with European & US safety and ethical sourcing standards THE DROP TEST: each new design is dropped 2,500 times with 15kg in the bag LIFE ORGANISED = WARRANTY AND CUSTOMER SERVICE WARRANTY We offer a 2 year Warranty on all bags and a one year guarantee on phone & tablet accessories. KNOMO has a product quality return rate of less than a 2% The Warranty covers defects due to material flaws and workmanship problems. Defects caused by misuse or mistreatment, by airline mishandling or simply by normal wear and tear are not covered under this warranty. CUSTOMER SERVICE We repair/replace or refund depending economic judgment and considering our customers wishes. We can work directly with the consumer or we can handle claims through our retail partners We do everything possible to resolve a problem within a couple of days only We offer repair services in the UK, in Germany and in Switzerland at the moment We provide spare parts such as replacement straps or luggage tags free of charge LIFE ORGANISED = ITS YOURS: KNOMO ID UNIQUE KNOMO ID IN EVERY BAG Creates true bond between customer & KNOMO •  customer registers bag on KNOMO.COM •  allows KNOMO to arrange to return it to its owner if misplaced •  encourage users to leave a review which helps us understand how it performs and deliver thoughtful design In addition it creates a 100% audit trail on production and quickly identify source of any quality issues M AY FA I R C O L L E C T I O N Sleek design Understated style Superior function Semi-matt nylon Soft natural leather Matt gold-look hardware Grosgrain lining with colorful trim Smart organization for digital valuables while on the go Protective and easy access pockets for smartphone, laptop, tablet PRODUCT- FEATURES “HANOVER” Fully padded compartment to hold your laptop/notebook Sleek leather handles for carrying comfort Open back compartment with slip pocket for your tablet Front compartment with magnetic closure and slip pocket for your smartphone Detachable shoulder strap for hands-free carrying Zip pockets with gussets for keys, travel cards, purse PRODUCT- FEATURES “BURLINGTON” Space for an extra set of clothing A spare pair of shoes is neatly tucked away Leather wrapped handle for more comfort when pulling/pushing Secure space for your valuables Safety and easy reach for your tablet Cradles your laptop/ notebook Lots of space for your files or books BROMPTON CLASSIC COLLECTION Sleek design Understated style Superior function Soft semi-matt full-grain leather Brushed nickel hardware Inspiring lining colors Smart organization for digital valuables while on the go Protective and easy access pockets for smartphones, laptops, tablets PRODUCT- FEATURES “BUNGO” and “KOBE” Space for files, books, tech gadgets or your personal things Cradles your laptop or notebook safely Internal Zip pocket to securely pack away your valuables Integrated slip pocket for your tablet Two adjacent slip pockets for your smartphone and a spare battery. Reload while “on the go”. Open front compartment with slip pockets for phone, pens, credit or travel cards PRODUCT- FEATURES “HUDSON” and “NEWBURY” Leather wrapped carry handles for more comfort Detachable shoulder strap for hands-free carrying Padded shoulder straps relief back and shoulders Gusseted zip front pocket offers quick access to slip pockets for tablet, smartphone and battery Fully padded compartment securely separates your laptop from files, books and other tech gadgets KNOMAD PORTABLE ORGANISER PRODUCT – KNOMAD PORTABLE ORGANISER My Knomo: unique identification number Protect Smartphone against scratching Pen or Stylus Protect iPad or other tablet computer Slimline Battery to recharge smartphone or table – to be purchased separately Business cards, credit card, parking ticket Receipts, bills, etc. Passport or travel documents Headphone, cables, USB stick, etc. PRODUCT- iPHONE & iPAD ACCESSORIES Knomo offers a full range of different cases for each generation iPhone or iPad §  Stylish – considering fashion colors §  High quality – polycarbonate snap on cases and high end leathers/materials §  Functional – offering protection as well as user comfort §  Affordable – good price-/quality relationship MAG COLLECTION MAG: MOUNT MAG: CASE + MOUNT MAG: FOLIO SOCIAL RESPONSIBILTY KNOMO’s belief to BE REMARKABLE includes the aspiration support education in underprivileged areas. Modern Technology can be used very effectively to support learning in underprivileged areas. The Founders are from South Africa and the business has partnered with Core (Knomo’s local distributor) and iSchoolAfrica and 2 under privileged schools to put Ipads into the classroom. 3 year program: KNOMO has a 3 year program with a target for the number of pupils to be impacted by our program. 29 INTERESTING FACTS Knomo is sold in 36 countries worldwide There are 250 styles in our collections This year Knomo is having its 10th birthday! Each of our bags are drop-tested 2500 times with 15 kg inside Pippa Middleton is frequently seen carrying her Knomo Slim laptop pouch Mayor of London Boris Johnson has a Dundee briefcase with embossed with MAYOR More than 189 pattern pieces are used when making a Knomo In the last six months we have reunited 23 people & products using MyKnomo ID The Financial Times labelled our Kinsale messenger ‘A Prince among Laptop Bags’ The all-time best selling bag is Bungo 15” messenger bag Bungo – our ‘customer bag’ – has been tweaked and changed 27 times Each of our collections are named after a district in London We have offices in the UK, USA and Germany Samuel L Jackson uses a Knomo Saxby There are 30 Knomo employees worldwide Since the first generation iPod Nano we have created a case for every Apple device the Knomad is the first in our line of batteryrelated product