Transcript
KX-TDE100 / KX-TDE200
Converged IP-PBX
PRELIMINARY
The KX-TDE100 and KX-TDE200 Converged IP-PBXs respond to the IP-phone market trend providing lower cost, easy installation & maintenance, and desktop mobility. The system supports analog, digital, and IP network with other systems, making them ideal for customers planning to expand into a VoIP solution in the future.
Benefits • Desktop, Network, & Application Integration • Business Productivity with Mobility Solutions • Leveraging Open Standard Communications • Easy Migration for Customers (TDA to TDE)
• Lower Cost of Deployment with IP Phones (installation, & network call costs reduced)
• Centralized Management & Upgrades
Main Features For Users Enhance User Productivity • Hot Desking (Desktop Mobility) • Choice of IP Telephony Solutions • Built-in Call Center & Messaging Solutions • Easy Linking with Network Applications • Integration with Desktop and Wireless Mobility
For System Administrators Reduce Operation, Installation and Network Call Costs • Easy Extension Moves, Adds, or Changes • Multi-Site Programming • Centralized Application Deployment • Flexible Desk Layout
Extension Scalability • Supports Analog, Digital, IP Phone or SIP Phone Extensions
Easy IP & Network Maintenance • SNTP Client, SNMP Agent Support • Analog, Digital and IP Peer-Peer Interoperability • Easy System Expansion
Designed for Today and for the Future Enhance your business with a solution designed to meet your needs with mobility, network applications and a common infrastructure that helps connects your users, wherever they may be. Straight forward and smooth migration is the key for customers upgrading to converged solutions. KX-TDA100/200 systems can easily be upgraded to take advantage of all the new benefits. Manage a single system, or multiple systems from any location, and benefit from lower costs and increased business productivity. Now that the rules have changed, you can have the advantage.
New IP-Proprietary Telephone Line-up • Stylish and Universal Design Concept • Improved Key Design and Indicators
• Double Tilt Adjustment (Phone Base and LCD) • Superb Voice Quality
KX-NT366
KX-NT346
KX-NT343
• 6-Line Backlit Display • 4 x 12-Self Labeling,Ł Programmable Keys • Full Duplex Speakerphone • 2 Ethernet Ports (100Base-T) • Power Over Ethernet (PoE) • Bluetooth Module (optional)
• 6-Line Backlit Display • 24 Programmable Keys • Full Duplex Speakerphone • 2 Ethernet Ports (100Base-T) • Power Over Ethernet (PoE) • 12 Additional Key Module (optional - KX-NT303) or 60 Additional Key Module (optional - KX-NT305)
• 3-Line Backlit Display • 24 Programmable Keys • Full Duplex Speakerphone • 2 Ethernet Ports (100Base-T) • Power Over Ethernet (PoE) • 12 Additional Key Module (optional - KX-NT303) or 60 Additional Key Module (optional - KX-NT305)
Features
KX-NT303
KX-NT305
Optional Module
Optional Module
• 12 Additional Programmable Key Module (KX-NT346 and NT343 only).
• 60 Additional Programmable Key Module ( KX-NT346 and NT343 only).
System Capacity
KX-TDE100 KX-TDE200
System Total Built-in
256 64 128 128 96 96 128 64 8 2 128 128 32ch 32 96 120 (4PRI) 64 120 128 32 304
IP Proprietary Telephone (IP-PT) SIP Extension Total
Extension
Same PBX features as KX-TDA series plus: Networking Features • Enhanced Walking Extension for Extended Mobility • SNTP Client, SNMP Agent • IP-Ext , IP-GW, CTI Link Card (Built-in) • High Quality Voice (NT300 Series ) • Peer to Peer Connection
Additional
IP Proprietary Telephone (IP-PT) Single Line (a/b) Telephone (SLT) Digital Proprietary Telephone (DPT) - DXDP Analog Proprietary Telephone (APT) Direct Station Select (DSS) Console Voice Processing System (VPS) Total
System Total
SIP Extension Support • SIP Extension, SIP Trunks
Built-in
IP-GW/SIP Trunk
Trunk
Total
Message Feature • SVM (Simplified Voice Message) Built-in
Additional
Analog Trunk ISDN Trunk - PRI IP-Gateway Total
Portable Station (PS) Cell Station (CS) Extension Total #1 #1: SLT+PT+IP Ext. + ISDN-Ext. (D-CH) + T1-OPX
256 64 128 128 128 128 256 64 8 2 256 128 32ch 32 128 120 (4PRI) 64 128 128 32 304
This extension total is the same as KX-TDA100/200.
Traditional PBX Applications
System Connection Diagram
2.4 GHz PS
2.4 GHz CS System Phone
LAN
SIP Phone / IP Softphone
Remote IP Worker
Internet Gateway
Firewall
Internet VPN Application
Panasonic Consumer Electronics Company Division of Matsushita Electric Corporation of America Executive Offices: One Panasonic Way, Secaucus, NJ 07094 (201) 348-7000 • www.panasonic.com/csd Design and specifications subject to change without notice.
KX-TDE
Centralized Applications
IP Phone
Centralized Operator
SIP Phone / IP Softphone
IP Office Application
Panasonic Customer Service 9 am - 9 pm (EST) Monday – Friday 10 am – 7 pm (EST) Saturday & Sunday 1-800-211-Panasonic •
[email protected] CSD070090SS
Advanced Hybrid Systems
KX-TEA308 | KX-TES824
For voice conversation - your telephone system is an integral part of your establishment and is your main tool of communication. It is your primary link to your business partners, customers, suppliers, employees, colleagues, friends, and even family members. The KX-TEA308 and the KX-TES824 Advanced Hybrid PBX Systems can cost effectively support all your personal and business communication needs. The systems come pre-configured with 3 outside (CO) lines and 8 extensions. The KX-TES824 can easily be expanded with up to 8 outside (CO) lines and 24 extensions. Both systems provide features that can satisfy the demands of the most sophisticated and cost conscious users. You can even connect a variety of communication devices, such as cordless phones, answering machines, computer modems, credit card verifiers, fax machines, and any other device that works with conventional telephone lines.
The Best Solution
Packed with so many features - the Panasonic KXTEA308 and KX-TES824 are ideal for small businesses or home offices requiring a flexible system with a high degree of sophistication.
For Your Communication Needs Useful and Efficient Features 3-level Automatic Reception with Voice Guidance
Built-in Voice Message (BV)*
Reduces Operator Call Traffic Multi Level Messages
No Missed Calls and Lost Messages No Separate Voice Mail System Required
The KX-TES824 and KX-TEA308 support Direct Inward System Access (DISA) functions that allows outside callers to access any extension without going through an operator. Automatic greeting messages (3-levels) can be recorded by the operator or manager, directing the caller to an appropriate department or destination. For example: "Welcome to My Company. To speak to the Sales Dept please press 1, to speak to the Service Dept press 2, to speak to the operator press 3" (Level 1). Then additional options can be added after each option, for example, "To check on deliveries, press 1, for credit card orders press 2, (Level 2). Customers can be given options on 3 different levels. Callers can also dial the desired destination not only to an extension, but also to a group of extensions*, or even outside lines. The DISA feature can drastically reduce the amount of call traffic handled by the operator - allowing the operator to spend more time with new or important customers.
Enjoy the business benefit and efficiency of using voice messaging without adding a separate voice mail system. The optional Voice Message Card ensures you'll never miss an important call - giving your customers the option to leave a message when you are not available. You can customise your voice mailbox by recording your own greetings, which will be played when you cannot answer your phone. Your callers can simply leave you a voice message directly into your personal mailbox, allowing you to receive private information without relying on hand-written notes and memos. Call Centres and Workgroups can use the common message area for recording caller messages that can be played back later by an operator or group member. For more advanced voice messaging needs, a Panasonic Voice Processing System (VPS) can provide for more professional flexibility and control.
*
*
All phones in the group will ring simultaneously, allowing any member of the group to answer the call.
An optional Voice Message Card is required.
Caller ID Display on SLT's and APT's* Flexible SMS Routing* SMS (Short Message Service) messaging is an affordable and increasingly popular way to send text messages between fixed line and mobile telephones. You can customise the system to allow SMS message senders to address their messages directly to a specific user's SLT (Single Line Telephone), ensuring the desired user receives their messages quickly, and privately. * An optional Caller ID card and an SMS-compatible telephone is required to send and receive SMS messages. Please contact your dealer or phone company to confirm that Short Message Service is available in your area.
Caller Recognition Better Call Management The system is compatible with Caller ID service, which allows a user to see the caller's information before they answer a call. This function works on Analogue Proprietary Telephones (APT's) as well as Single Line Telephones (SLT's) that support Caller ID display. Proprietary display telephones can be used to also access the Caller ID log for the 20 most recent calls (Call Log) while the system itself has 300 common logs. The logged incoming calls can be called back easily. * An optional card is required. Please contact your dealer or phone company to confirm if the Caller ID service is available in your area.
Wireless Solution
Fax Connection
Paging System
Doorphone
Door Opener
Efficient Call Handling Uniform Call Distribution (UCD) with message Improves the company image. Important business calls will not be missed. Shares the operator load. For handling many incoming calls quickly and efficiently, UCD with message allows incoming calls to be distributed uniformly to a group of extensions. If all stations in the UCD group are busy, the system plays a message to the caller - acting like a receptionist or a Music-on-Hold system. If still the UCD group remains busy, the call can be sent to a secondary DISA. This is especially useful for an office with high incoming call traffic with only one person to accept calls (queuing feature).
Call Forwarding (Busy / No Answer / Follow-Me / to Outside) Important business calls will not be missed. Incoming, intercom and transferred calls to your extension can be easily forwarded to another destination when you are on the phone or away from your desk. Calls can be directed to a preprogrammed number, such as your mailbox, another phone, or a mobile phone, improving efficiency and overall customer service. Forgot to forward your calls while in a conference room? 'Follow me' programming allows you to remotely set Call Forwarding from another phone at your office (e.g. meeting room), so calls to your extension will reach you while you are away from your desk.
Message Waiting* Allows an extension user to notify the called extension of a message waiting when the called extension is busy or does not answer the call. Pressing the lit MESSAGE button of proprietary telephone can call back the called party automatically. * Analogue Proprietary Telephone only.
Day / Night / Lunch Mode The system provides 'Day/Night' and 'Lunch' mode features, which can be used to change system behaviour according to the time of day. For example, you can designate which phones will ring for incoming calls after hours, or prevent outgoing calls at night.
Doorphones, Door Openers, and Doorbells* The KX-TEA308 supports up to 2, while and the KX-TES824 supports up to 4 doorphones. As a visitor presses a doorphone button, a pre-assigned internal extension rings allowing the extension user to talk to the visitor. Standard doorbells can also be connected to the system to indicate doorphone calls with the familiar chime. If an optional Door Opener is connected, the extension user can even open the door and let the visitor in. *
An optional card is required.
5-party Conference The system allows 5 different parties to have a telephone conversation simultaneously. Up to 2 outside lines can join a conference call.
Fax Detection The system is smart enough to even detect an incoming fax transmission - routing the call automatically to a designated fax machine. This allows you to be able to receive faxes day or night without a need for someone to transfer the call, and removes any need for purchasing a special fax phone line.
Hybrid System Economical Cost Management Calling Activity Reports Station Message Detail Recording (SMDR) Proprietary Telephone
Standard Telephone
Voice Mail System
The KX-TEA308 and KX-TES824 can record or print out detailed call information such as the date, time, extension number, dialled number, duration, etc. SMDR records can help you effectively manage call costs, staff productivity and phone system usage. 3rd Party Accounting packages can be used for detailed reporting.
Account Code Entry (Option / Forced / Verified) Account codes can be used to identify outgoing external calls for accounting and billing purposes. The calling activities made with ID codes can be printed out (SMDR). 'Verified Account Code' is a very useful way to control call costs and to manage your telephone expenses more effectively.
Call Restriction The system can be programmed to prohibit unauthorised outgoing long distance calls by restricting certain extensions from dialling certain specific area codes / exchange codes.
Electronic Station Lock
Music on Hold Access to PC
Prevents unauthorised personnel from making calls from your phone by 'locking' outside lines and requiring a 4-digit security code before making calls. The operator and manager are given the privilege of controlling Electronic Station Lock at any station by using the DSS console. For example, this feature is useful for a small hotel to block calls after guests have checked out
Limited Call Duration Emergency Call
The system disconnects outbound calls when a preprogrammed time expires. An alarm tone is sent to both parties 15 seconds before the assigned time limit.
You can assign 5 different telephone numbers, which can override call restrictions when making an emergency call to the authorities - such as police, fire department, ambulance, etc.
Room Monitor An Analogue Proprietary Telephone or Doorphone can be used as a Room Monitor. This feature is useful for monitoring a child or elderly person's room or for security purposes.
Extension Group The system supports 8 extension groups. In an extension group, the following features can be activated. Group Call Pickup: Any member of an extension group can pick up a call directed to another group member.
Easy Programming, Easy Maintenance Intuitive Customisation and Maintenance System customisation and maintenance is easier than ever, thanks to the included Panasonic KX-TEA308 and KX-TES824 Maintenance Console software. Simply connect a PC to the system via the built-in USB or serial (RS-232C) interface, and the software's intuitive graphic interface will help you do the rest. The System Administrator can even program and maintain the system while off-site, by connecting remotely to the built-in modem. And of course, the familiar Panasonic PT Programming interface is also available, allowing you to quickly program the system using a PT.
Paging - Group: Any member of an extension group can make a voice announcement to another group member. A hunting group: DISA ring group or UCD group is a specific extension group.
Battery Backup Interface (Built - In)* The system is equipped with a built-in battery interface which provides full system operation in the event of a power failure. * An optional connecting cable is required.
Ringing Pattern Selection Distinguish incoming calls for easy call handling. A ringing pattern can be selected depending on the type of call such as an outside call, intercom call or a doorphone call.
Analogue Proprietary Telephones (APT) Bringing a Sleek New Form to Communications
KX-T7735
Alphanumeric LCD
3-Line Display, Speakerphone Unit
3 line with a 16 character display provides useful information such as Absent Messages, call status, date and time, call duration, incoming call log of BV and Caller ID*
Programmable Keys with Dual Colour LED (Red/Green) Enjoy one-touch operation of features such as Direct Station Selection (DSS), Log-In/Log-Out, Dual-colour LEDs show convenient information. A Busy Lamp Field (BLF) shows which extensions are in use.
Call Forwarding/Do Not Disturb
Incoming Call/Message Lamp
Call forwarding transfers calls to a different telephone. The "Do Not Disturb" function blocks calls when you're busy. For making multi-party calls.
This large, easy-to-see lamp announces incoming calls or messages, so you’ll always know whose telephone is ringing – even from a distance.
Intercom
Message
Conference
Use to or receive an intercom call.
Use to leave a message-waiting indication, or to reply to one.
Flash/Recall Use to disconnect a call without hanging up, then to reconnect or to send an EFA (External Feature Access) signal.
Pause Inserts a pause in speed-dial numbers.
Transfer
Auto Answer/Mute
For transferring calls to another extension or to voice mail.
Auto Answer: For use with intercom calls. Mute: Listen in without being heard.
Auto Dial/Store For use with speed-dialling.
Headset Jack
Tilt-Angle Adjustment
Talk while using your keyboard.
The telephone adjusts to either of two angles for easier use and a smaller, spacesaving footprint.
Redial For redialling.
Hold Places a call on hold.
Speakerphone for Hands-Free Convenience Dial or talk without picking up the handset.
Navigator Key For quick adjustment of the volume and display contrast.
* An optional card is required. Please contact your dealer or phone company to confirm if the Caller ID service is available in your area.
* Black models are available.
KX-T7730
KX-T7720
KX-T7750
KX-T7740
LCD, Speakerphone Unit
Speakerphone Unit
Monitor Unit
DSS Console
Model
KX-T7735
KX-T7730
KX-T7720
Alphanumeric Display (Lines x Characters)
3 x 16
1 x 16
-
-
Programmable Keys with Dual Colour LED
12
12
12
12 -
Feature
Programmable Feature (PF) Keys
KX-T7750
12
-
-
Navigator Key
Navigator Key
-
-
●
●
●
Monitor
SP-Phone (Monitor) Volume Control
Navigator Key
Navigator Key
Up/Down Key
Up/Down Key
Handset Volume Control
Navigator Key
Navigator Key
Up/Down Key
Up/Down Key
Slide Switch
Slide Switch
Slide Switch
Slide Switch
(Off/Low/High)
(Off/Low/High)
(Off/Low/High)
(Off/Low/High)
Feature Access Keys for LCD Hands-Free Speech
Ringer Volume Control Contrast Control
Navigator Key
Navigator Key
-
-
Incoming Call / Message Lamp
●
●
●
●
Auto Answer / Mute
●
●
●
-
Voice Call
-
-
-
●
Headset Compatible*
●
●
-
-
* Only a 2.5mm pin jack is connectable.
Features List
Specifications Configuration
• Absent Message Capability • Account Code Entry (Option / Forced / Verified) • Alternate Calling - Ring / Voice • Automatic Callback Busy (Camp-on) • Automatic Configuration for Outside (CO) Line Type • Automatic Fax Transfer • Battery Backup Interface (Built - in) • Built-in Voice Message (BV)*1 • Busy Station Signalling (BSS) • Call Barring • Call Forwarding - All - Busy / No Answer - Follow Me - To Outside • Caller ID Display on SLT and APT*1 *3 • Calling Party Control (CPC) Signal Detection*2 • Call Park • Call Pickup • Call Routing for Fixed Line SMS • Call Splitting • Call Transfer - To Extension - To Outside (CO) Line • Call Waiting • Conference (3-Party / 5-Party) • Conference, Unattended (3-Party) • Data Line Security • Direct in Line (DIL) • DISA (Direct Inward System Access) with message (3-level, 1ch, 180sec) • Distinctive Dial Tone • DND (Do Not Disturb) • DND Override • Door Opener*1 • Doorphone Call*1 • DSS Console • Emergency Call • Executive Busy Override (Extension / CO Line) • Executive Busy Override Deny • Extension Group • Extension Password / System Password • External Feature Access • Flexible Extension Numbering • Handsfree Answerback • Hold • Intercept Routing
• Intercom Calling • Limited Call Duration (1~32 minutes) • Log-In / Log-Out • Message Waiting • Music on Hold / Background Music (BGM) • One-Touch Dialling • Operator Call • Outgoing Message (OGM) • Paging - All Extension - Group - External • Paging Deny • Parallel Telephone Connection • Pickup Dialling (Hot Line) • Polarity Reverse Detection*2 • Power Failure Transfer • Preferred Line Assignment - Incoming - Outgoing • Programming (via PT / PC) • Pulse to Tone Conversion • Redial - Automatic - Last Number - Saved Number - Logged Caller ID*1 • Ringing Pattern Selection • Room Monitor (APT / Doorphone) • Secret Dialling • Speed Dialling - System - Personal • Station Feature Clear • Station Hunting • Station Lock • Station Lock, Remote • SMDR (Station Message Detail Recording) • Time (Day / Night / Lunch) Service - Automatic - Manual • Timed Reminder • Timed Reminder, Remote • UCD (Uniform Call Distribution) with message • Voice Mail Integration (APT / DTMF) • Walking COS (Class of Service)
*1 An optional card is required. *2 Polarity Reverse Detection is subject to the telephone company services in your country.
*3 Please contact your dealer or phone company to confirm if the Caller ID service is available in your area. APT: Analogue Proprietary Telephone SLT: Single Line Telephone
Option (KX-TE82480) 2CO's / 8 SLTs
Basic KX-TEA308
Outside (CO) Lines: 3 Extensions : 8
KX-TES824
Outside (CO) Lines: 3 Extensions : 8
Interfaces
Option (KX-TE82474) 8 SLTs
8 24 6 16
5 16
6 24 3 16
System Components Option KX-TE82460 KX-TE82461 KX-TE82474 KX-TE82480
Description 2-Port Doorphone Interface Card 4-Port Doorphone Interface Card 8-Port Single Line Telephone Extension Card 2-Port Analogue CO Line and 8-Port Single Line Telephone 3-Port Analogue CO Line and 8-Port Hybrid Extension Card Message Expansion Card for OGM 2-Channel Voice Message Card 3-Port Caller ID Card Doorphone Back-up Battery Cable
KX-TE82483 KX-TE82491 KX-TE82492 KX-TE82493 KX-T30865 KX-A227
KX-TEA308 Max.1 N/A N/A N/A
KX-TES824 Max.1 Max.1 Max.1 Max.1
N/A
Max.1
Max.1 Max.1 Max.2 Max.2 Max.1
Max.1 Max.1 Max.3 Max.4 Max.1
System Capacity (Max.) ITEM Operator System Speed Dialling Personal Speed Dialling One-Touch Dialling Extension Groups UCD Group Toll Restriction Levels Account Codes (Verified) Call Park Call Log (Caller ID)*3 Absent Messages Message Waiting Emergency Codes External Music Source External Pager Doorphones Door Openers DSS Consoles Outgoing Message (DISA) Outgoing Message (BV)
KX-TEA308 1 100 10 / Ext. Max 12 / Ext. 8 1 5 50 10 20 (Personal) 300 (Common) 6 8 / Ext. 5 1 1 2 2 2 180 sec
KX-TES824 1 100 10 / Ext. Max 12 / Ext. 8 1 5 50 10 20 (Personal) 300 (Common) 6 8 / Ext. 5 1 1 4 4 2 360 sec
125 messages or 60 min. (/1 ch)
125 messages or 60 min. (/1 ch)
Specifications ITEM Maximum Capacity
Intercom Paths Dialling Method Dialling Conversion Connections
SMDR
RS-232C USB (1.1) Battery Interface Doorphone / Door Opener External Music Source External Pager
Option (KX-TE82483) 3CO's / 8 Hybrid Extensions
Polarity Reverse Detection*2 Voice Mail Ports DTMF Receivers DTMF Generator CO - CO Transfer Path Power Failure Transfer Ports Direct Connection to External Battery Power Source Power Consumption Dimensions (W x H x D) mm Weight (when fully expanded)
KX-TEA308 3COs 8 Extensions (8:Hybrid) 3
TES824 8COs 24 Extensions (16:Hybrid 8:SLT) 4
External: Tone (DTMF) / Pulse (10 pps, 20 pps) Internal: Tone (DTMF) / Pulse (10 pps, 20 pps) Pulse to DTMF CO Line Intercom Paging External Music SMDR Programming Detail Recording: Date, Time, Extension Number, CO Line Number, Dialled Number, Call Duration, Account Code, ID*3 Yes 2 ports (APT or DTMF) 2 1 1 2 1 Yes AC 100 - 240 V, 50/60 Hz 34W 45W 249 x 316 x 73 368 x 284 x 73 Approx. 1.8 Kg Approx. 3.5 Kg
Design and specifications are subject to change without notice. ME0405-TEA308/TES824E. Printed in UK
Hybrid IP-PBX System
IP Proprietary Telephone Line-up KX-NT346
KX-NT343
KX-NT321
• 6-Line Backlit Display • 24 Flexible CO Buttons • Digital Speakerphone • 2 Ethernet Ports (100 Base-T) • Power-over-Ethernet (PoE) • Bluetooth® Module (Option:KX-NT307) • Add-on 12-Key Module
• 3-Line Backlit Display • 24 Flexible CO Buttons • Digital Speakerphone • 2 Ethernet Ports (100 Base-T) • Power-over-Ethernet (PoE) • Bluetooth® Module (Option:KX-NT307) • Add-on 12-Key Module
• 1-Line LCD Display • 8 Flexible CO Buttons • Digital Speakerphone • 2 Ethernet Ports
(Option: KX-NT303)
or 60-DSS Console (Option: KX-NT305)
KX-TDA100D
(100 Base-T)
• Power-over-Ethernet (PoE)
(Option: KX-NT303)
or 60-DSS Console (Option: KX-NT305)
Digital Proprietary Telephone Line-up KX-DT346
KX-DT343
KX-DT321
• 6-Line Backlit LCD Display • 24 Flexible CO Buttons • Digital Speakerphone • Bluetooth® Module
• 3-Line Backlit LCD Display • 24 Flexible CO Buttons • Digital Speakerphone • Bluetooth® Module
• 1-Line LCD Display • 8 Flexible CO Buttons • Digital Speakerphone • 60-DSS Console
• Add-On 12-Key Module
• Add-On 12-Key Module
(Option: KX-NT307) (Option: KX-NT303)
or 60-DSS Console (Option: KX-DT390)
• USB Module
(Option: KX-DT301)
(Option: KX-NT307)
(Option: KX-DT390)
(Option: KX-NT303)
or 60-DSS Console (Option: KX-DT390)
• USB Module (Option: KX-DT301)
KX-DT333 • 3-Line LCD Display • 24 Flexible CO Buttons • Digital Speakerphone • 60-DSS Console (Option: KX-DT390)
Options Add-on Key Module
DSS Console
KX-NT303
KX-DT390
• Add-on 12-Key Module
• 60 DSS Console
(For KX-NT346/343, KX-DT346/343 only)
New Standard Mobile Hybrid Communication System
(For KX-DT346/343/333/321 only)
KX-NT305 • 60 DSS Console
(For KX-NT346/343 only)
Bluetooth® Module
KX-NT307
USB Module
(For KX-NT346/343, KX-DT346/343 only)
KX-DT301
Mounting the KX-NT307 lets you connect a commercially available Bluetooth headset for hands-free communication (Answer a call/End a call/Voice communication)
(For KX-DT346/343 only)
Trademarks and registered trademarks -Microsoft, and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries. -The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under licence. Other trademarks and trade names are those of their respective owners. Important -Safety Precaution: carefully read the operating instructions and installation manual before using this product.
• Some models will be available to limited countries. • The images shown of base unit display and lamps are composite images. • Weights and dimensions are approximate. • Design and specification subject to change without notice. • These products may be subject to export control regulations.
DISTRIBUTED BY :
Printed in Japan 1011 (KX-TDA1D-ECT 1011ITP-3)
Expandability and Mobility Are the Key to Keeping Pace with Today's Fast-Evolving Telecommunications World
A Comprehensive Solution Tailored to Efficiently Meet Your Communication Needs Today and in the Future
The Panasonic KX-TDA100D hybrid IP-PBX system offers exceptional expandability and mobility to meet your growing needs
Future Ready Expandability
Combining the benefits of traditional telecommunications with the advantages of contemporary IP technology, Panasonic’s KX-TDA100D Hybrid IP-PBX System provides the features and flexibility to handle all of your corporate communication needs — both today and in the years ahead. Incorporating an impressive array of
Hybrid System’s Mobility
DECT Wireless handset
IP Proprietary Telephone
advanced corporate telephony functions in a cost-effective package, the IP-enabled
Cellular Phone
IP Network
KX-TDA100D offers a wide range of capabilities to optimise your company’s
Single line Telephone
■Expandable terminals
communications. Solutions such as Wireless Mobility give you the freedom to respond
while advanced call centre functions make it easy to distribute calls, manage agents
Designed to accommodate your business as it grows, the IP-Enabled KX-TDA100D allows you to connect up to 128 single line telephones. That number can be further increased by adding DECT wireless handsets.
handling calls, and control internal use of the phone system, improving communication
■IP-enabled for efficient communications
to important calls when you are away from your desk or moving around the office,
efficiency and allowing you to serve customers more effectively.
Future Ready Expandability
Taking advantage of the simplified, streamlined communications and enhanced productivity made possible by IP telephony is key for any forward-looking business. The KX-TDA100D is IP-enabled, providing a flexible IP network infrastructure that can carry both voice and data communications. Versatile modular architecture supports IP convergence, allowing you to migrate to Voice over Internet Protocol (VoIP) at your own pace. By enabling voice and data communication to work within the same network, IP telephony increases network utilisation and reduces infrastructure cost.
Hybrid System’s Mobility
Outside
Warehouse
Head Office
Factory Branch Office
■Seamless Communication Away from your Desk
Because the KX-TDA100D’s DECT wireless system makes extension terminals cordless, even large premises can be turned into a communications zone with cell stations enhancing coverage and giving you true communication mobility.
■Cellular Phone Integration
The KX-TDA100D is a PBX system that can integrate with cellular phones, enabling staff to pick up calls to the office even when they are away from the office. This helps them catch every business opportunity, regardless of whether they are in the office or not.
2
3
Wireless Functionality Increases Mobility to Improve Productivity
Business Entry Model
KX-WT115 Business Standard Model
KX-TCA175
Wireless Convenience Helps Boost Productivity
A Variety of Wireless Handsets to Choose From
consistently reliable wireless connectivity with seamless automatic connection hand-over and
handsets provide reliable and flexible communication capabilities in your
wireless XDP parallel function. With staff free to take or make calls whether they are at their desk
office. Simply select the units most appropriate to your organisation’s
or not, effective communications is assured and productivity enhanced.
requirements.
Enhanced Mobility
Smooth, automatic hand-over between installed cell stations expands coverage to ensure consistent coverage and true communication mobility even in large workspaces. High connection quality is maintained as you walk around, with coverage seamlessly transiting from one cell station area to another, helping to prevent important business conversations from being interrupted.
With Panasonic’s Wireless XDP Parallel function, you can set your DECT handset to the same extension number as your desk phone, enabling you to receive calls when you’re away from your desk. Calls can be seamlessly transferred from the system desk phone to the DECT wireless handset or vice versa.
KX-TCA364
Business Entry Model KX-WT115
Easy-to-Use Handset This entry-level, single-line model features a large, backlit 1.8-inch screen that is easy to read and a simple menu screen that allows you to easily access the handset’s versatile functions. Unlike home wireless handsets, this DECT handset can be used even in the large premises thanks to its multi-zone compatibility. Moreover, because it features noise reduction, the person at the other end of the line can hear you clearly even when the background is noisy.
Storage
Customer Shop floor
・1.8 inch Monochrome LCD ・Soft Keys
Extension #200 Hand-over
KX-TCA275
Tough type Model
Consistently Reliable Connectivity
Office
Business Compact Model
Packed with the latest communications features, Panasonic’s wireless
In addition to its conventional telephony and IP services, the IP-Enabled KX-TDA100D provides
Call
Seamless Transfer
・Noise Reduction ・Call Log（Handset）
On your desk
Office
Business Standard Model KX-TCA175
Business Compact Model KX-TCA275
Colour LCD and Multi-Functional Design Storage
Extension #200
Meeting room
Note: When the KX-WT115 is used, available functions are restricted.
Hands-Free Conversation
▶
Cell Station
Plug in the optional headset and enjoy the ease and unrestricted freedom of hands-free communication. With the optional headset, you can answer incoming calls keeping your hands free to continue with the task at hand.
▶
With a colour LCD for easier viewing of line status and phone number registration, the KX-TCA175/275 provides both convenience and versatility, allowing you to take advantage of PBX features at the touch of a button. ・Flexible Keys ・1.5 inch colour LCD ・Noisy Area Mode* ・Editable Soft Key
Repeater
Used with Repeater, the range can be extended.
・Group Ring ・Call Log（PBX） ・Headset Ringer ・Vibration（KX-TCA275 Only）
*Background noise into microphone is softened when set to ON.
Tough type Model KX-TCA364
KX-TDA0158 DPT I/F 8speech paths
KX-TDA0155
DPT I/F 2ch speech paths
KX-TDA0156
CS I/F 4ch speech paths
KX-A405
KX-A272
For information on release dates, please inquire.
System Capacity Cell Station
KX-TDA0158
13
KX-TDA0156
26
KX-TDA0155
26
Portable Station KX-TCA series/ 128 KX-WT115 4
Tough Enough to Withstand Harsh Conditions The KX-TCA364 ruggedised handset meets strict dust and splash resistant IP64 standards. With an impact-absorbing rubber grip and reinforced plastic casing, the KX-TCA364 can withstand difficult usage conditions. ・Dust and Splash Resistant ・Flexible Keys ・1.5 inch Monochrome LCD
・Noisy Area Mode* ・Soft Keys ・Group Ring
*Background noise into microphone is softened when set to ON.
・Call Log（PBX） ・Vibration
*IP64 compliant: Protection against dust entering the handset, and protection against water spray from any direction.
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Effective Integration of Communications Inside and Outside the Office Cellular Phone Integration Enhances Business Flexibility
Additional Capability for Enhanced Wireless Convenience
Cellular phones have changed the way we do business, helping us stay in touch with clients and partners when we are outside the office. The KX-TDA100D helps make that connection seam-
When your phone is out of range or when you are unable to answer, the
less, using the latest cellular phone integration technology to automatically redirect calls to your
KX-TDA100D will let you know someone has called or left a message.
office extension to a cellular phone at a lower, fixed cost.
You Can Always Be Reached at a Single Number
Using a Cellular Phone as an Extension
When people want to contact you, one number is all they will need, whether you’re in or out of the office. Since cellular phones can be integrated into the KX-TDA100D system so that incoming calls simultaneously ring both the desk phone and the cellular phone, you’ll be able to pick up calls on either phone. And when you call a customer via the office’s PBX system, the receiver will display the company phone number rather than the cellular phone number, ensuring that a professional business relationship is always maintained, protecting individual privacy by keeping the cellular phone number from being disseminated.
If there is no answer after a specified number of rings when you make a call from an extension to a colleague at another, the call can be automatically forwarded to the colleague’s cellular phone, which has been set in advance. When a cellular phone user answers a call forwarded from the KX-TDA100D system, they can transfer that call to an extension within the system. Office
Dial:extension 100
Office
Outside the office ISDN
Customer
ESVM Assures You Always Hear the Original Message
Advanced E-Message Available When Combined with KX-TVM
Rather than have someone write down messages for
When the KX-TDA100D is combined with a KX-TVM series system, the Voice Processing System’s “e-message” function allows your staff to check messages even when they are out of the office. When forwarding is activated with cellular phone integration, the Voice Mail automatically answers the calls and accepts messages even if your cellular phone is out of the signal range or the power is off. Audio files in WAV format can also be attached to e-mail messages.
you whenever you are unable to answer the phone, you can configure the Voice Processing System to notify you by e-mail whenever you get a new message (when Enhanced Simple Voice Mail (ESVM) cards are installed in the KX-TDA100D). This way you can listen to the message yourself and hear exactly what was said without missing important points. Then, just log in to your mailbox at your convenience and listen to your messages.
Transfer to other extension
ISDN
Incoming Call
Single Number Contact Cellular phone Number 8888-8888 Note:This function is only available on ISDN lines.
Incoming Call Distribution Group with Up to 4 Cellular Phones
VM access codes can be pre-programmed on system phone DSS keys. Call
Forwarded to Voice Mail
The KX-TDA100D allows you to set up an Incoming Call Distribution (IDC) group with up to 4 cellular phones. Calls to the office’s extensions can be received simultaneously on cellular phones, without having to use call forwarding. This function is convenient especially when there are few people in the office, such as at lunchtime. Customer
101 201 301
KX-TVM50
Note:Max 128 ICD groups are available. KX-TDA0920 SD Memory Card is required. Feature is not available with Analogue CO. This function is only available on ISDN lines.
KX-TVM200
WAV Forward
LAN
Number of Ports
Mobile Network
ICD Group
New Message Notification
Hello this is A. I am not at my desk...
Voice Message
External Solution
KX-TDA0192
KX-TDA0194
KX-TVM50
KX-TVM200
2
4
2 to 6
0 to 24
Max:2hours
Max:2hours
Max:8hours
Max:1000hours
Number of Mailboxes
N/A
N/A
Max:64
Max:1024
Number of Messages
250
2×250
Unlimited
Unlimited
e-message
N/A
N/A
Yes
Yes
Voice storage
ISDN
6
Voice Processing
Enhanced Simple Voice Mail（ESVM）
Office
Outside
Mail Box
Outside Dial:1234-5678
Outside
Maximised for Networked Multi-site Deployments You can set up centralised voice mail for up to 8 networked Hybrid IP PBX systems. Extension users from each branch site can configure their phone terminals to forward calls when in busy or no-answer state to the central voice messaging system and access messages using VM access codes. 7
Keeping Costs Down Is Always a Priority Adoption of IP-Enabled System Supports Convergence
Improved Communication Management
a smooth migration towards VoIP, allowing voice and data communication to function
automatically select the optimal carrier, communication management can be
harmoniously within the same network, assuring additional flexibility in the future.
greatly improved.
Because the KX-TDA100D incorporates functions to control access levels and
Designed to support convergence via modular architecture, this IP-enabled system facilitates
Benefits of Voice over IP (VoIP) VoIP, where packets of digitally compressed voice are sent over IP data networks, leverages existing data networks to bypass PSTN and therefore avoid all costs associated with PSTN calls. In addition, VoIP also allows for more advanced telephony solutions and applications. VoIP is an ideal solution for site-to-site communications between multi-site offices and retail chains — as well as for networking branch office and remote office employees, and small office/home office (SOHO) workers, allowing for flexible working environment and lowering cost. This system supports H.323-based internetworking addition to the traditional ISDN QSIG connectivity.
Lower Communication and Installation Costs Installing the KX-TDA100D and using your carrier’s IP line service will help to lower communication costs between the head office and a branch office. It also reduces installation costs because installing the KX-TDA100D in the headquarters eliminates the need for one in the branch office. Head Office
Branch Office
IP VPN
Toll Restriction Services (TRS) to Control Access Levels
Automatic Route Selection (ARS) Always Makes the Right Choice
TRS helps you to prevent unauthorised (long distance) calls from being made. Every extension is programmed to belong to one of 7 classes of service (COS). Each COS is programmed to have a toll restriction class for the day, night, and lunch modes.
If you subscribe to several carriers, the Automatic Route Selection (ARS) function will route each call through the least expensive carrier, eliminating the need to dial the carrier code for each call or to remember which carrier to use for which destination.
Headquarters
Customer Lowest Price
IP Proprietary Phone Level 1 〈Executive〉 No restriction
IP VPN
Level 2 〈Secretary〉 International calls restricted
Level 3 〈Staff〉 Long distance calls restricted
Level 0 〈Reception〉 Internal calls only
Excellent Flexibility for Office Layout Changes Branch offices
By using IP phones as extensions, you don’t need to change the settings at the PBX each time you change your office layout, as is normally required. Simply move the phone, and then connect it to the LAN for quick and easy use.
Office
PoE Switch
Carriers
Call Accounting Lets You Keep Track The Call Accounting (CA) function is a convenient Web-based application that allows you to view the call history and estimated call charges using a Web browser.
2F
IP Proprietary Phone 1F
PoE Switch
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More Ways to Enhance Customer Satisfaction
Connected to Constitute a System That Optimises Your Communication
Helping Provide Excellent Customer Service
Keeping the customer satisfied is the key to success for anybody’s business. Optimised for customer service, the KX-TDA100D makes sure your customers are taken good care of.
IP Proprietary Telephone
IP IP Network Network
Small Call Centre Functions With its intelligent call-handling functions, the KX-TDA100D can serve as the core of an efficient small contact centre for outstanding customer service. Use the KX-TDA100D to automatically distribute incoming calls as desired. Calls can be queued while your team is busy on the telephone; pre-recorded messages can be played to reassure callers while they wait for their call to be answered. If there is no reply or if the phones are all busy, music or pre-recorded promotional messages can be played on hold. You can also assign a backup extension as an overflow destination for calls not answered within a specified period of time. The system provides a variety of call distribution patterns. Effective use of the different patterns — Uniform Call Distribution (UCD), Priority Hunting, and Simultaneous Ring — can help you manage calls more efficiently.
Optional Voice Processing System Provides Intelligent Call Routing
Supervisor Features -Monitoring group activity in real time, with real-time display view -Historical analysis -Agent management with DSS -Agent status monitor -Remote agent log-in / out by DSS -Autoanswer by headset
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Wireless Solution
When the optional KX-TVM50/200 Voice Processing System is installed, calls that cannot be answered immediately can be sent to a call queue and greeted with a friendly welcoming message. The messages are pre-recorded and can inform the caller that their call will be handled in the order it has been received by an agent as soon as one becomes available, or the messages can be used as a way to generate additional business opportunities by alerting the caller to a service the company offers, or a forthcoming sales promotion. Answer Call Welcome To ABC Electronic Store Play Auto Attendant Main Menu
Group Features -VIP Call（Priority Answer） -CLIP Distribution -Queuing Table Agent Features -Log-in / Log-out -Ready / Not Ready -Wrap up
Single line Telephone
Check Digits?
CTI Server
No Digit Pressed
Order Dept
Fax
Computer Telephony Integration(CTI)is the technology that brings the advantages of telephony and computers together - providing powerful and simple productivity enhancements. Panasonic KX-TDA series supports CTI integration via the two mature industry standards: TAPI&CSTA.
Service Dept Operator
Caller ID Display on SLTs, DPTs, and IP-PTs The KX-TDA100D is compatible with Caller ID, which allows a user to see the caller’s information on the display of a single-line telephone that supports Caller ID display and digital proprietary telephones and IP proprietary telephones. Proprietary display telephones can be used to access the Caller ID log for the 100 most recent calls (Call Log). The system has 3,040 incoming and 1,520 outgoing common logs. Logged incoming calls can be called back easily.
Digital Proprietary Telephone
Music On Hold Music from external music source can be played to a party that has been put on hold.
Doorphone / Door Opener Up to 16 doorphones can be connected to the system. When a visitor presses a doorphone button, the pre-assigned extension telephone will ring and the extension user can answer the call to talk to the visitor. If an optional Door Opener is connected, the extension user can even open the door and let the visitor in.
Paging System An extension user can make a voice announcement to many destinations simultaneously through the built-in speakers of proprietary telephones and/or external speakers(external pagers).
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