Liftmaster Announces New Traffic And Parking Systems Product Line

Transcript

VOLUME 26 H E ISSUE 8 AUGUST 2017 LiftMaster Announces New Traffic and Parking Systems Product Line ILLINOIS - LiftMaster has launched a full line of traffic and parking solutions. Featuring manual and motorized traffic and parking systems, as well as manual barrier gates and other accessories, the new line is designed to offer the products dealers need to deliver an integrated access solution. “Offering traffic and parking solutions, in addition to our full line of gate operators, access control and accessory solutions, gives our dealers the opportunity to sell a complete, integrated LiftMaster system that is tested and designed to work together,” said Jackie Lorenty, Vice President and General Manager, Perimeter Access Solutions. LiftMaster’s Cobra System line of manual traffic and parking systems offers both in-ground and surface mounted configurations and are mechanically activated to allow traffic to flow in a single direction with a counter-balanced back-up system for reliable, low maintenance operation. Motorized traffic and parking systems feature both inground and surface mounted configurations, allowing unrestricted passage to authorized vehicles by electro-mechanically moving the teeth up to an active or secured position, and then down. The modular system allows for design flexibility, is suitable for manned or unmanned sites, and can be installed in new or Continued Page 10 For links to our advertisers go to www.garagedoornews.com NEWS G ARAGE D OOR T BEST NEW DOORS ON THE BLOCK. ESTEEM SERIES CEDAR ELITE SERIES CHARCOAL ELITE SERIES WALNUT INTRODUCING THE ELITE AND ESTEEM SERIES Steel-Craft’s Elite and Esteem series of superior doors are the perfect blend of form and function. Available in a rich walnut woodgrain that requires no additional staining or a distinctive matte charcoal colour that won’t warp when exposed to heat or sun, the Elite Series adds sophistication to any home without any of the maintenance issues. For a modern look, the Esteem Series of aluminum doors can be custom fitted to suit your home by selecting from a wide variety of custom colours, coloured glass and sizes. THE DOOR WITH MORE. For a complete list of products and specs, visit steel-craft.ca 3 The Garage Door News AUGUST 2017 ADVERTISER INDEX Advanced Plastic Corp. 847-674-2070 Page 22 Atlas Rolling Entry Systems 800-267-8773 Page 12, 13 BD Loops 714-890-1604 Page 22 Canada Fire Door & Frame 905-761-6400 Page 16 Clopay Building Products 800-526-4301 Page 7 Collier 877-548-2799 Page 3 Croskill Overhead Doors 800-567-7472 Page 14 DEK Canada Inc. 800-361-3198 Page 1 Devanco Canada 855-931-3334 Page 3 Fehr Bros. Industries Inc. 800-431-3095 Page 8 Flexiforce 877-300-7412 Page 5 Genie Company 800-843-4084 Page 23 Goff's Enterprises 800-713-3285 Page 17 Leland Industries Inc. 800-263-3393 Page 10 LiftMaster 800-323-2276 Page 4, 11, 15 Miller Edge 800-220-3343 Page 9 Newton's Apple 800 583-9903 Page 16 Service Door Industries Ltd. 905-670-1200 Back Page Service Spring Corp. 800-752-8522 Page 20 Steel-Craft Door Products Ltd. 800-463-3667 Page 2 SuperSeal Manufacturing 800-337-3239 Page 6 H E LETTERS TO THE EDITOR Letters to the Editor regarding anything that you see in this newspaper or elsewhere in the industry are welcome. Letters should be approximately 200 words, and faxed to: THE EDITOR, Garage Door News, fax to 866-838-2967. Please include your name and phone number. Your letter will appear anonymously if requested. The Garage Door News 1331 Harvest Bend Lasalle, ON Canada N9H 2B5 Toll-Free Tel: 866-854-0561 Toll-Free Fax: 866-838-2967 e-mail: [email protected] devancocanada.com NEWS G ARAGE D OOR T 855-931-3334 The Garage Door News Published by KRUBUS Inc. Publisher: Dave Bussière [email protected] Editor: Lucia Krupa [email protected] Administrative Support: Accu-tel The Garage Door News welcomes comments and suggestions. Letters to the Editor and articles are also welcomed. The Garage Door News is a monthly publication for garage door installers and manufacturers. The information included in this paper is intended solely for the use of the reader. No part of this publication may be reproduced in any matter without the expressed written permission of the Editor. The ideas and suggestions expressed in this paper are those of the writers. KRUBUS INC. will not be liable for the use of the information, opinions or products expressed, advertised or otherwise contained herein. POSTMASTER: Please forward address corrections to: The Garage Door News 1331 Harvest Bend Lasalle, ON Canada N9H 2B5 The Garage Door News 269 Walker St., #637 Detroit, MI USA 48207 800-567-1647 DOOR OPERATOR GREAT TEAMS WORK T O G E T H E R RED/GREEN LIGHT 3-BUTTON STATION DUAL LIGHT CURTAINS PHOTO EYES To place an order, visit Dealer.LiftMaster.com, call Customer Care at 800.323.2276 or contact your LiftMaster Sales Representative. © 2017 LiftMaster All Rights Reserved © 2017 Hendrick Motorsports, LLC. LiftMaster®-sponsored driver Kasey Kahne depends on his team for a safe and successful race. Our team of commercial door operators and accessories works together to provide your customers with a complete safety solution. So they stay on track. 5 The Garage Door News The Case Page: AUGUST 2017 w w w . f l e x i f o r c e . c o m p 877.300.7412 e [email protected] LAST MONTH'S CASE & ANSWER Case 26-7 Answer: Case 26-7: Can You Diversify Too Much? Bill inherited GDN Doors when his father died 10 years ago. While Bill had worked for the company in his youth, he had been an electrician for most of his career. When he took over the business, he quickly realized that the competition was directly driving most of GDN Doors’ strategic decisions. At that time, the company only worked on commercial and industrial door projects. This included large sectional and rolling steel doors, as well as dock levelers. The company had highly qualified installation and service teams, and made most of their profits on service work. Two large regional competitors focused on the same market. So Bill decided to maintain that aspect of the company’s operations, but also add in two new divisions. The first attacked the parking and gate markets. This division banked on the technical expertise of GDN Doors, but went after a whole new customer base. The second division went after new business with existing customers. This division went after man door and other access products within the same commercial/industrial customer base. While sales growth was positive, Bill is now concerned that many of his key staff are being stretched. In addition to the technical staff, salespeople and office staff were stressed by the expansion. Bill had also noticed that Accounts Receivable had dramatically increased. Bill is wondering if these were growing pains or signs that he had over extended the company. What should Bill do? Bill was hired last month to turn around GDN Doors. The company had been profitable for twenty years, but the last three years had seen a marked decline in sales and profitability. While the company had some residential sales, it was primarily focused on larger commercial projects. During the interview process, the owners had explained that the problem was primarily external – new competition had caused the sales decline. But Bill In this case, Bill faces a surprisingly common issue -- the problems that come with success. This case highlights three of the possible problems of sales growth. The first two deal with employees while the final issue is financial. While there are concerns with technical and inside staff, the issues seem to be different. The technical service staff being stretched speaks to GDN Doors’ ability to continue producing at that rate without additional skilled labor. Hiring and training technical staff involves a delay in productivity. This makes continued growth even tougher. This may result in delays in completed current projects and the inability to bid on new work. The increased stress levels of inside staff is equally important, but very different. While additional hiring may be necessary, it is also possible that current systems are inappropriate for the new work levels or customer bases. For example, the way a small business with stable revenue handles accounts payable is likely different from how that same company should handle payables after doubling or tripling in size. Stress is also tougher to fix. It eats away at morale and productivity. It should be taken seriously. The Accounts Receivable increase is to be expected. Sales growth puts pressure on cash flow. This is particularly true when upfront costs such as inventory, insurance, vehicles, etc. are required before completing work, and well before payment is due. Cash flow problems hurt as many small businesses as does low profitability. It should be noted that these problems are more difficult to deal with if the rate of sales growth is greater. Case 26-8: Understanding a Sales Decline decided that it was in the best interest of the company to explore the facts rather than simply accept the owners’ conclusions. And so, Bill has met with several senior and frontline employees. He has also met with two current commercial service customers and three former commercial service customers. The feedback, unfortunately, was mixed. The customers, both current and past, never mentioned new competition. Instead they described very logical purchase decisions that focused on price and service terms. Employee opinions could be categorized into two groups. One group, which included one salesperson and a few service staff, felt that price based competition was the problem. A second group, however, noted that there had been increasing amounts of small complaints from customers. They felt that the company had gotten undisciplined – they didn’t think that they would lose any business, www.flexiforce.com so they became complacent. This group actually thinks that the company merited the lost sales. These two views are very different. How can Bill determine the real issue and solve the problem? Is it safer to believe one group rather than the other? NOTICE TO CASE READERS: All business cases in the Garage Door News involve fictitious companies facing realistic business problems. 6 The Garage Door News AUGUST 2017 Wayne Dalton Launches New Impact Section and Simple Install System for Commercial Sectional Doors TEXAS - Wayne Dalton has introduced two new commercial sectional garage door options, the Impact Section and Simple Install System, for doors in environments where durability, reliability and economy are top priorities. By replacing a traditional bottom section with the Impact Section, warehouses are able to protect the doors from forklift damage and other traffic, reducing downtime and minimizing potentially costly repairs. The Simple Install System is suitable for warehouse and dock jobs where a number of the same size doors are going to be installed, allowing for a faster, easier installation. “As part of Wayne Dalton’s continued commitment to producing quality, innovative garage door solutions, these new door options provide a variety of benefits for the commercial business market,” said Wayne Dalton Brand Manager Sarah Schram. The Impact Section provides Wayne Dalton customers with an impact-resistant garage door option that is able to suit multiple door thicknesses and includes hinge and section adapters for a custom fit. Made of an expanded polystyrene core surrounded by a composite skin, the Impact Section panels can be installed on Wayne Dalton’s Sectional Steel models (216, 220, 2411, 2415, C-20, C-24, C-2400) and ThermoMark models (5150, 5155, 5255), as well as on the Thermospan models (150, 200). Additionally, the fully-adaptable panels are available in 21” and 24” sections with widths ranging from 8’2” to 16’2”. The Simple Install System was created to save installers time with the ability to perform fast, one-person installations. This system contains a single-piece vertical track and simplified hardware, as well as offers a price deduction for more competitive bidding. The Simple Install System is exclusively available on nominal and 24-gauge commercial Section Steel models (C-24, C-2400, 2411, 2415) with widths ranging from 8’0” to 10’2” and 9’1” or 10’1” in height. A minimum of 10 garage doors are required per order. Guardian Introduces I-Beam Rails CALIFORNIA - Guardian Access & Door Hardware has added heavyduty I-Beam rails to its product offerings. The I-Beam rail provides maximum load strength to support the weight of heavy carriage house or-full view doors. The I-Beam rails with chain drive will be available in 7’, 8’, 10’, 12’ and 14’ lengths and can be used interchangeably with all Guardian garage door openers. more sales and profits. Gallery® Collection Coachman® Collection Canyon Ridge® Collection Discover the rewarding possibilities of selling a trusted line of stylish garage doors to customers who are eager to transform their home. With innovative online visualizer tools, a powerful marketing campaign and unprecedented sales support, Clopay ® is standing behind you every step of the way. To see how Clopay can open up new sales opportunities for you, call 1.800.245.2480 in ON and East, 1.800.525.6729 in MB and West or visit clopay.com! © 2013 Clopay Building Products Company, Inc., a Griffon company. 044478clopayTradeNwsprnt10x12.indd 1 7/12/13 2:23 PM 8 The Garage Door News AUGUST 2017 Haas Door Introduces American Walnut and English Oak Uni-Directional Patterns OHIO - Haas Door has added two new unidirectional wood grain patterns to its product line: English Oak and American Walnut. "These two new colors enhance the ability for homeowners to select a wood grain pattern that perfectly complements their home exterior," says Jeffrey Nofziger, president of Haas Door. "The English Oak color is entirely SINCE 1857 new for us and resembles a neutral brown that works exceptionally well with a variety of home exteriors, including brick, stone and a selection of sidings. "American Walnut has previously been very well received in our bi-directional pattern and we believe it will be very well received as a uni-directional pattern offering. Both American Walnut and English Oak are now available in our American Tradition, 2000 Series, 700 Series and 600 Series. Additional uni-directional wood grain colors offered by Haas Door include Smooth Oak, Smooth Cherry, Embossed Ash and Embossed Mahogany. Crafted from 26-gauge, galvanized steel, the wood grain patterns on Haas doors are baked on to give the appearance of real wood. For those wishing a bi-directional woodgrain, Haas Door has expanded its product line by offering American Walnut in standard & ranch panels. This allows customers to select American Walnut bi-directional options with all panels in the 2000 Series, 700 Series and 600 Series. A RELIABLE PARTNER TO THE GARAGE DOOR INDUSTRY WEATHERSEAL ROLLERS HARDWARE TOOLS OUR KNOWLEDGE IS YOUR STRENGTH FEHR BROS. INDUSTRIES, INC. 895 KINGS HWY, SAUGERTIES, NY 12477 CALL 800. 431. 3095 FAX 888 . 352.1790 www.fehr.com 10 The Garage Door News AUGUST 2017 Overhead Door Launches New High Speed Fabric Interior Door TEXAS - Overhead Door has introduced RapidFlex Model 990 to its line of flexible bottom high-speed doors. The new RapidFlex Model 990 features a flexible, breakaway bottom bar that minimizes damage in case of accidental collisions, a detachable bottom seal for easy replacement and troubleshooting, and patent-pending curtain lock that enables doors to be repaired quickly on site, suitable for high traffic areas, such as manufacturing, pharmaceutical, warehouse and distribution facilities. “We introduced this new model to the RapidFlex line to increase safety while simultaneously minimizing downtime for repairs when accidents may happen. Similar to all other RapidFlex models, the new Model 990 delivers high performance and opening speeds of four seconds or less,” said Feon Tjong, High Speed Door Product Manager of Overhead Door. The detachable bottom seal is available exclusively on RapidFlex Model 990. The curtain lock is available only on RapidFlex Indented Hex Washer Head Self Drillers Indented Hex Washer Head Machine Screws - Plain & Serrated Heads Indented Hex Washer Head Serrated Self Drillers Indented Hex Washer Head Serrated Tapping Screws Type A Pan Socket Type A - AB Tapping Screws Pan Head Quadrex Self Drillers Indented Hex Washer Head (Lag Screw) Type A Special High Hex Washer Head Tapping Screw Type A Carriage bolts Knurled Track Bolts Flat Head Carriage Bolts Short Neck Carriage Bolts Special Low Profile Carriage Bolts Flat Head, Round Head & Shoulder Rivets UNC Finished Hex Nuts Serrated Flange Locking Nuts Hex Head Cap Screws Flat Washers - Lock Washers * NOTE: using serrated hexwasher screws & nuts eliminates the need for flat & lock washers All product is JS1000 plated Withstands 1,000 hours Salt Spray Test & 5 cycles in Kesternich (1 litre S02 per cycle) testing 100% MANUFACTURED IN NORTH AMERICA 1•800•263•3393 NORTH AMERICA-WIDE www.lelandindustries.com • [email protected] Models 990 and 991. The interior fabric doors available up to 12’ x 12’ are made up of two lightweight layers of PVCcoated polyester with one layer of polyester weave, and are available in four standard color options – red, blue, white and gray. Optional 20” high windows are available to allow visual access and light. All of the RapidFlex High Speed fabric doors feature breakaway and self-reset, two sets of infrared obstruction detection, wireless reversing safety edges and Overhead Door’s five-year door system warranty. Additionally, the RapidFlex line has been independently tested for operational wind load to withstand three pounds of force per square inch or 58 mile per hour winds, making it suitable for facilities seeking to separate environmentally controlled spaces and to prevent cross contamination. LIFTMASTER (Cont'd) existing facilities, and integrated with multiple access control options. Manual swing and lift barrier gates offer non-motorized traffic control for unmanned entrances that do not require credentialed access. LiftMaster also provides a complete line of warning signs, signal lights and speed bumps to complete an installation. Warning alerts and traffic signs ensure that users understand the potential for danger as they approach the traffic system. Products include two-sided traffic signs and mounting posts, as well as LED stopgo signals. Heaters and speed bumps are also available. V I R T U A L LY IMPENETRABLE. Provide a complete security solution. Assured security in every garage from the leader in g a r a g e s a f e t y. T h e A u t o m a t i c G a ra g e D o o r L o c k (841LM) adds an extra layer of protection to a range of select new LiftMaster® openers. PLACE YOUR ORDER T O D A Y .* D e a l e r. L i f t M a s t e r. c o m | 8 0 0 . 3 2 3 . 2 2 7 6 | C u s t o m e r. S e r v i c e @ L i f t M a s t e r. c o m C o n t a c t Yo u r L i f t M a s t e r S a l e s R e p r e s e n t a t i v e *Available August 2017. © 2017 LiftMaster All Rights Reserved Wi-Fi® is a registered trademark of Wi-Fi Alliance 14 The Garage Door News AUGUST 2017 MARKETING Understanding Potential Customers Before Making Strategic Marketing Decisions By Dave Bussière M ost managers understand that they need to have a marketing plan in order to succeed. While complex in nature, at its most basic, there are decisions on four key variables that need to be made in preparing a strategic marketing plan. Often called the marketing mix, it is commonly known as the four Ps: product, price, place and promotion. The Product variable focuses on what is being sold. It includes the brands being offered, packaging decisions, styles within the brand, the addition of new product lines, etc. This includes both goods and services – the door and the installation are both products. The Price variable includes actual pricing (and therefore profit margins) as well as payment terms and accepted payment methods. When Product and Price are combined, it allows products to be bundled for customer savings. An CROSKILL OVERHEAD DOORS LTD. MANUFACTURER OF INDUSTRIAL-COMMERCIAL CR175 STEEL INSULATED SECTIONAL DOORS POLYCARBONATE DOORS CUSTOM BUILT WOOD CARRIAGE HOUSE DOORS 24 GA STEEL REPLACEMENT SECTIONS 1-800-567-7472 519-291-1034 • FAX: 519-291-5661 email: [email protected] easy example of this is a door price point of X and an operator price of Y, but a combined door and operator price of something that is less than X + Y. The Place variable deals with the region you do business in and the physical look of your showroom and installation/service trucks. It is where the consumer makes purchase decisions and experiences the service delivery. As such, this is increasingly a digital Place – on computer or mobile device. Place also includes decisions dealing with logistics – distribution and transportation. The Promotion variable includes all efforts to communicate a company’s other three Ps (Product, Price and Place) to current and potential customers. Typically this includes advertising (paid placements in traditional and online media) and public relations (unpaid efforts such as press releases). Promotion also includes promotional material such as pens, calendars and other giveaways, and decisions on logos, corporate colors and slogans. One of the issues, therefore, in making strategic decisions about the marketing mix (the 4 Ps), is how those decisions are made. Typically, it is senior management that makes these key strategic decisions. That is appropriate because they generally understand the company’s resources, constraints, and overall history. The problem with this is that these decision makers are actually somewhat removed from the market that they are trying to serve. So the key to successfully developing a strategic marketing plan is a manager’s willingness to get closer to the actual marketplace. That manager needs to get into the mind of the customer base (current and potential). This can be accomplished through increased interaction with actual customers or by drawing on the knowledge available within the organization. A typical garage door company will have multiple points of interaction with customers. Salespeople will interact with sales prospects and actual customers. This means that they will have experience with people who have decided to do business with the company, but also those who have chosen to not proceed. These people can help a senior manager understand the types of questions being asked by prospective customers, and their reactions to their company’s answers. It also has the potential to evaluate the importance of pricing and product offering in the final purchase decision. Installation and service staff will typically have strong insight into customer reaction to actual service provision. This includes the degree to which the final work corresponds to the promised product or service quality. Importantly, this will include an indication of the type of word-of-mouth that the customer will undertake. It will also help identify any points of weakness or strength. Administrative staff – including people who work in the showroom, reception or accounting – can help identify areas that result in the most complaints or compliments. Finally, direct conversations with customers can help senior managers get a better grasp of the company’s key strategic strengths and weaknesses. This can be accomplished through post-service surveys, through faceto-face conversations or the monitoring of online comments. These conversations can also provide some insight about what promotional efforts actually drew them to the company. Was the advertising effective? Was word-of-mouth a more important factor? Taken together, this highlights the importance of using multiple information sources in developing an understanding of a company’s current market position. It is important for strategic decision makers to understand corporate level issues, but it is also key that they understand the marketplace as experienced by front-line workers and customers. This helps ground strategy in current market realities. A manager who successfully gets into the mind of the customer through interaction with actual customers and knowledge available within the organization, increases the likelihood of success. TAP I NTO S MA RT. CONNECTED GARAGE DOOR OPENERS ARE THE MOST FREQUENTLY USED SMART HOME DEVICE. * With demand for connected-home solutions on the rise, our complete line of Wi-Fi® garage door openers offers all the smart features that matter most to your customers. PLACE YOUR ORDER T O D AY. D e a l e r. L i f t M a s t e r. c o m | 8 0 0 . 3 2 3 . 2 2 7 6 | C u s t o m e r. S e r v i c e @ L i f t M a s t e r. c o m C o n t a c t Yo u r L i f t M a s t e r ® S a l e s R e p r e s e n t a t i v e © 2017 LiftMaster All Rights Reserved Wi-Fi® is a registered trademark of Wi-Fi Alliance * “Research: Connected Garage Door Opener the Most Frequently Used Smart Home Device,” Security Sales & Integration, last modified May 12, 2016, http://www.securitysales.com/article/research_connected_garage_door_opener_the_most_frequently_ used_smart_home_d/Parks_Associates/. 8550W 8355W The Garage Door News 16 AUGUST 2017 Garaga Adds New Garage Door Model Doors Frames Hardware Access Systems Cylinders & Keys QUEBEC - Garaga is adding a new garage door model pattern to its range of garage doors, the Shaker NH-LP model to its Force Series. The Force Series includes the 3-layer insulated door, TriForce, the 2-layer insulated door, DualForce and the 1-layer noninsulated door, UniForce. All these steel doors are 2 inches thick. The company notes that this model is mostly used for carriage house and craftsman house designs. The embossment is 40 ½ X 15 inches. For a single 9' X 7' door, there are two large embossments. Decorative hardware (handles, hinges, knockers) can be installed on the door. Maxime Gendreau, Direc- tor of Marketing at Garaga notes, “Consulting with consumers and our network of dealers uncovered that homeowners are asking for more choices of garage door designs. They are looking for a different door than their neighbors, something unique and beautiful.” Gendreau adds: “Specifically, we are most excited about this model pattern being available for Garaga’s TriForce door. This 2-inch door is insulated with polystyrene foam, 24-gauge galvanized steel and provides an R-10 thermal resistance factor. The TriForce comes in five different colors. In addition to this new door design, the TriForce includes three other model patterns.” APPOINTMENT Entrematic Announces New Appointment 50 Sovereign Court Unit B Woodbridge, Ontario L4L 8M1 Phone: (905) 761-6400 Fax: (905) 761-6424 canadafiredoorandframe.com NORTH CAROLINA - Russell “Russ” Peterson has joined Entrematic as commercial national sales manager for the company’s Washington, Oregon and Montana region. A native of Yakima, Washington, Peterson has business degrees from Bellevue College and the University of Washington. He and his wife have three adult children. Russell Peterson 17 The Garage Door News AUGUST 2017 LiftMaster Expands Gate Hardware Line ILLINOIS - LiftMaster has launched a more robust gate hardware line designed specifically for heavy-duty and high-cycle/ high-capacity applications. Featuring roller cage bearing, sealed roller bearing and machined block hinges, as well as wheels, guide rollers and other components, this product line extension is designed to help dealers deliver an integrated access solution to every customer. “We’re excited to expand our product offering to ensure our customers have the right products for a quality gate installation,” said Jackie Lorenty, Vice President and General Manager, Perimeter Access Solutions. “From gate operators and accessories to access control, our products are engineered to work together as one seamless system.” LiftMaster’s line of roller cage bearing hinges are engineered for endurance and reliability. The company notes that the hardened steel, roller cage, needle-bearing system provides five times the weight bearing surface of standard hinges, as well as even weight distribution throughout the swing of the gate. This line is available in a wide variety of models ranging from standard or heavy duty, adjustable and tamper proof, and uphill and specialty hinges. Most models also offer a variety of mounting configurations (combinations of flat or round mount or bolt-on versions) and finishes (primer paint, zinc or unfinished). LiftMaster also features a line of adjustable sealed roller bearing hinges that allow up to 0.5 inches of adjustability in the yoke, available in either 100% aluminum or a combination of aluminum and steel. LiftMaster has also expanded its line of machine block hinges, including the LiftMaster PowerHinge, to include a new heavy duty steel model which is rated for 5,000 lbs/pair. In addition to hinges, LiftMaster also offers the Power Wheel, wheel covers, and guide rollers. Past issues of The Garage Door News are available at www.garagedoornews.com 18 The Garage Door News Guardian Introduces New ¾ HP AC Garage Door Opener CALIFORNIA - Guardian Access & Door Hardware recently introduced the model 428, a new garage door opener with a ¾ HP AC motor. Designed to be paired with a heavy-duty I-Beam rail, this unit is designed to lift the heaviest carriage house or full-view doors. The new model is directly compatible with any HomeLink version and can be configured with a chain or belt, T-Rail, C-Rail or I-Beam rail. The 428 will also be backed with a lifetime motor warranty. AUGUST 2017 BD Loops Announces New Loop Talk YouTube Video Series CALIFORNIA - BD Loops recently announced their new Loop Talk YouTube video series. The first episode of Loop Talk addresses the importance of tinning and soldering loop lead-ins. The BD Loops YouTube channel has an assortment of educational videos. BDLoops.com has been updated with new articles and test results that answer the most common tech support questions they are asked such as: Can loops be installed near power lines, Can loops be installed with an electric snow melt system, and How do I test a loop. The Education & More section contains educational articles, test results, and how-to guides. For links to our advertisers go to www.garagedoornews.com CLASSIFIEDS Overhead Garage Door Business for Sale Providing sales, service & installation of garage doors, we are Long Island N.Y.’s most impressive garage door showroom with over 20 full size doors on display. Successfully & profitably established as a premier high end garage door dealer since 2006 and growing. The sale is all inclusive, including a F150 Ford pickup truck, tools and inventory. Please contact seller by email – [email protected] OVERHEAD GARAGE DOOR BUSINESS FOR SALE Great location Land-business-buildings 40 years in business Owners retiring Tulsa, OK **Call for details** (918) 834-5795 off cell (918) 636-2478 BUSINESS FOR SALE East Coast of Canada Well established in residential, commercial and industrial doors and operators. Garaga dealership goes with the business. Serious inquiries only. Call 1-866-606-6158 Garage Door Installer/Service Tech (Beaufort County, South Carolina) Are You looking for a good paying job? Do you like to work outdoors in nice weather? Do you have mechanical and technical skills with hand and power tools? Hilton Head Garage Doors has immediate openings. Join our fast growing team. Hilton Head Garage Doors is a successful garage door company in Beaufort County, SC seeking motivated men & women to join our team. Excellent pay and opportunity for mechanically minded individuals. Will train, but should have aptitude to mechanically trouble shoot, install and repair and know how to use tools. Very strong focus on customer service and have a clean police and driving record and pass a drug test. *Veterans encouraged to apply * 516 Browns Cove Road, Suite K Ridgeland, SC 29936 Phone: 843 645-0691 Email: www.hiltonheadgaragedoors.com Experienced Overhead Door Technician-Residential and Commercial The Garage Door Depot is looking for motivated individuals who want to begin a long term career with a great team. Individual would need to possess a mechanical aptitude, hard work ethic, ability to lift heavy weight, ability to work at heights, and a positive attitude. The job includes installing and servicing residential and commercial doors and operators. The installer must have a professional demeanor and offer excellent customer service. Company offers competitive wages, health benefits, fully stocked truck, uniform and a great work environment. Must have a valid driver's license and clean driving record. Email your resume to: [email protected]. Or call us at 416-424-3400 and ask to speak to Bill. www.GarageDoorDepot.ca Service Technician Grizzly’s Door Systems is looking for both Lead and Service Technicians to provide technical support to our customers for the installation, maintenance and repair of residential and commercial garage doors. We are looking for applicants that have previous experience in door service and installation, excellent communication and customer service skills. Our Grizzly team is professional and offers a safe positive work environment with competitive pay, an excellent benefits plan. We value those with integrity, initiative and trouble shooting skills. If you are able to lift 50lbs, have your OSSD, and are willing to drive/travel within the GTA region please email your resume to: Lisa at landerson@ upwardor.com WANTED: Experienced Residential Installer (Vancouver, BC Area) The Garage Door Depot of Greater Vancouver is looking to hire an EXPERIENCED residential installer. Must have a valid driver's license with good abstract. Must have at least 2 years verifiable experience installing/ servicing residential garage doors and operators. We offer: full time hours (Mon to Fri 8:00am to 4:30pm); competitive hourly rates up to $30/ hr for the right candidate; extended medical/dental coverage & insurance offered; clothing/uniform program; company issued smartphone; electronic dispatch and scheduling; late model fully equipped install/service truck to take home each day; top quality tools & equipment; overtime and advancement opportunities available. Please send resume with references to jobs-van@ garagedoordepot.ca. Only those we wish to interview will be contacted thank you to all applicants however. The Garage Door Depot of Greater Vancouver 120-19055 Airport Way. Pitt Meadows, BC. V3Y0G4 For more info, please call 604-526-1086. CLASSIFIED ADS ARE FREE E-mail your ad to: [email protected] 19 The Garage Door News AUGUST 2017 CLASSIFIEDS Warehouse worker, apprentice installer (Burnaby) Compensation: *Wages commensurate with ability $13.00 to $15.00 per hour.* Employment type: *full-time* Doormaster Door and Gate Systems has over 30 years of experience in industrial, commercial, rolling, sliding, swing, garage doors and gates which has made us the dealer of choice in our industry. The Warehouse Worker is responsible for picking, shipping and receiving orders, as well as face-to-face customer service. S/he helps load and unload trucks, and completes general labour in the warehouse. There is an opportunity to advance and learn a skilled trade as an apprentice. This is a full-time, permanent position with on the job training provided for growth and advancement. Applicants shall meet the following requirements: Good physical condition; able to lift up to 75 lbs. alone; Self-starter, ability to work well independently and in cooperation with others; Solid communication and customer service skills; Ability to recognize and retain numbers; Provide own steel toe boots; Overhead door knowledge and forklift operator training are an asset but not required. Our employees enjoy a great work environment with competitive pay and an excellent benefit plan. We provide all necessary safety and on the job training as part of our comprehensive onboarding program. If this career opportunity sounds like the right fit for you please apply online to hans@ canadiandoormaster.com. Applications will be accepted until the position has been filled. Our Head office is in Burnaby, BC. Check us out at www.canadiandoormaster.com Don’t Miss Out Excellent Business Opportunity – Used Roll Forming Line will enable buyer to produce Completely Smooth (i.e. No Woodgrain) Contemporary Flush 18” & 21” Panels. • Uncoiler: 6,000 Lbs. 36” • Pre-Cut to Length Line • Roll former – 11 Stations • 2-1/2” O.D. Shaft (30” Roll Space) • Tooling for Flush Tongue & Groove Panels • Pictures of panels & machinery available upon request. Installation of machinery and operator training is also available. For additional information E-Mail: [email protected] For Sale Residential Door & Operator Co. Southern California *Established August 1988 *Annual sales 135k - 170k *No advertising expenses, No Yellow page ads, No newspaper ( No paid ads ) *Completely referral based, On several neighborhood web sites, Google, Angies list, Yelp (none paid) *Several Corporate Clients, Property Mgmt, Restoration Companies, Homeowner associations *Located in the heart of Orange County, Near Disneyland, serving all of Southern California *Have completed medium and large projects, 45 , 60 , 110 doors and many others ( Source of Frequent Service Calls) * Interested Parties contact: Arthur Morgan, Owner @ 714-992-2408 or Email [email protected] TERRITORY MANAGER-SOUTHEAST, DOOR OPERATORS & HARDWARE: Open position (GA/MS/AL/TN/SC/NC/ VA) with growing company for person who wants to make a difference. Door & operator industry knowledge with field sales experience, willingness to take ownership, eagerness to provide personal service and ability to build long-term relationships are required. Send resume: [email protected] Garage Door Business For Sale Tired of the big city rat race and traffic? Here's your opportunity to live and work in an outdoorsman/sportsman's paradise and make money! This business located in Jackson Hole, WY, is and always has been the largest retailer of garage doors in Teton Co, WY & ID for the past 30+ years. This business has over 100,000 clients, boasting annual average sales of $660,000+ for the past 5 years. The Teton County area of WY & ID is very rural, mountainous and beautiful. With Teton County, WY being the wealthiest county in the U.S. this a great opportunity to make great living in a spectacular place. Call Matt @ 208.351.3863 for more details. CLASSIFIED ADS ARE FREE E-mail your ad to: [email protected] WISCONSIN COMPANY SEEKING INSTALLERS & TECHNICIANS Joe Wilde Company, located in Southeastern WI, proudly serving customers since 1945 has several opportunities for both Residential and Commercial Garage Door Installers and Technicians. Joe Wilde Company provides a fun, flexible, family orientated atmosphere where employees are treated with loyalty and respect. •Competitive Pay •Full Benefits Package Including: Health Insurance, Vacation, Paid Holidays, 401(k) and Profit Sharing For immediate consideration please contact us with work history to any of the following: Email: [email protected] Phone: (262) 439-6905. www.joewilde.com Excellent Business Opportunity Equipment available will provide the buyer everything needed to manufacture a line of Rolling Doors. Specifics include: • Equipment will produce 3” Curved Slats • Tooling also available for 2” baby curved slats for service repairs and starter slat for bottom bars for 2” and 3” curved slats. • Hood machine to manufacture round hood covers up to 22 ft. wide. • Installation, setting, and alignment can be quoted separately. • Training on process (if needed) is also available. For shipping and loading costs to your location (along with any other questions) send e-mail to: [email protected] Serviceman/Installer for overhead/rolling/slide/swing/garage doors and gates. Wage $25.00 or more to the right candidate. Doormaster Door and Gate Systems has over 30 years of experience in industrial and garage doors has made us the dealer of choice in our industry. Our vast product selection, expert service technicians, and constant innovations have allowed us to be recognized as a leading force in the industry. Our training program is led by an IDEA Certified Master Technician. Must have experience servicing/installing commercial doors and gates. Good customer service, communication and problem solving skills. Possess a valid driver's license and clean driver's abstract. Comfortable with heights (ladders & lifts). Good physical condition. CDI Certification is an asset. Relevant safety training and tickets are an asset (such as fall arrest, lift operation, etc.) Subject to pre-access drug and alcohol testing. Must be willing to travel to multiple locations in some of the most beautiful parts of British Columbia. Contact : [email protected] The Lighter Side The Garage Door News 20 AUGUST 2017 Haas Door Announces Website Enhancements OHIO - Haas Door has updated its company website to be more mobile friendly and include enhancements for users. "The Haas Door website now has an integrated new look with a fresh design," says Kent Nafziger, vice president of sales & marketing for Haas Door. "There's a new blog section on the site with updated product and company information, plus useful links to many Haas Door resources, including HaasCreate, HaasConnect, HaasWorx, DoorFinder and a dealer locator." The www.HaasDoor.com website has been designed to be mobile friendly, with web pages automatically configured to support the end user's device, whether it be desktop, tablet or mobile phone usage. The company notes that this change will benefit dealers, architects and homeowners. "Visitors to the Haas Door website will discover we've added an abundance of new photography displaying fresh colors and options available in our garage doors," says Nafziger. "We've even added a new human resource section so that site visitors can learn about openings at our company and hiring procedures. These upgrades to the site all reflect the growth of our company and the many ways we're sharing our products and company information nationwide." EMX Offers Protective Hood for Photoeye OHIO - EMX now offers a protective hood for their UL325 retroreflective photoeye. The new hood for the IRB-RET is designed to protect against the elements, including rain, fog, sleet and snow. The hood also prevents damage from accidental contact by vehicles and industrial equipment. The IRB-RET-HD is constructed of zinc plated steel with a black powder coated finish. Installation is simplified by using the photoeye’s existing mounting holes. The company notes that the industrial strength and robust appearance of the IRB-RET hood ensures long term, reliable use. The Garage Door News FROM THE WEB 21 These questions are real, and the answers are provided by other internet users, not by the Garage Door News. We are printing these questions to let the industry know what types of information people are looking for about garage doors and garage door openers. The answers will give you an idea of what type of "neighborly advice" is being given out. NOTE: This month’s web questions are courtesy of reddit.com, a site that allows individuals to share and discuss ideas. These questions are from the home improvement subreddit: www.reddit.com/r/HomeImprovement. QUESTION 1: Garage door reversing submitted by user u/sparkdogg Garage door reversing https://imgur. com/gallery/W7KyD It will close half the time but the belt looks tight on one side and loose on the other only when the door is closed. It slams hard into the ground when it reverses. QUESTION 1, ANSWER 1: u/japroct Reset the door operating limitations. Usually done by having the door shut and pulling the release rope so the door is free. Then cycle the door opener to full open(door still down, unattached) and back until the locks clicks back in. This programs the opener to the extent of the door travel. If this doesn't work well, you can look on the opener for manual adjustment screws. Good luck hope it helps QUESTION 1, ANSWER 2: u/hinker25 You are going to have to provide way better pictures and actually ask a question. Either that or just call someone out to fix it since it is clear you don't want to put any effort in. QUESTION 1, RESPONSE: u/sparkdogg Not sure what to give you a picture of. The door seems to want to go too far when it closes (slams on ground and then reverses). I can't get the door to stay shut. How do I adjust it to close properly? QUESTION 1, ANSWER 3: u/Mooseofoden On the side of your opener there should be two white screws with arrows on that says up and one that AUGUST 2017 THIS MONTH'S QUESTION QUESTION 1: Garage door reverses QUESTION 2: Repair or replace garage door says down you need to adjust the down one. Do a half turn at a time turning the down limit the opposite way the arrow is pointing and try running the door QUESTION 1, ANSWER 4: u/jmd_forest Get the make and model of your opener and look up instructions online for setting open and close limits. QUESTION 2: Should I repair or replace this garage door? submitted by user u/SHEAHOFOSHO Here are some pictures of my garage door that broke this morning https:// imgur.com/a/vcYI2). My wife went to close the garage and it wouldn't shut. I looked at it and saw that the bottom board is broken, causing the door to sag greatly in the middle when opened. Luckily I was able to force the broken section together enough to get the door to close. Now I need to think about whether I should fix it or replace the whole door. I'm thinking the door is original to the house, so it's roughly 32 years old. What kind of ballpark are we in price wise for fixing or replacing it? Any input would be appreciated. Thank you! QUESTION 2, ANSWER 1: u/GoGreenGiant This is probably not a proper fix, but my parents had a flimsy garage when I was younger where the bottom would flex and hang down messing up it's tracking. He ended up lining the bottom with a piece of angle iron to keep it rigid and solid. Could be a quick, temp fix for now if you're not ready to replace it yet. QUESTION 2, ANSWER 2: u/EllisHughTiger Yeah, some angle iron and carriage bolts and nuts should be able to reinforce it just fine and work for a while. QUESTION 2, ANSWER 3: u/blatsnorf If you can afford to do so, replace it... I fussed with my old wooden garage door for years and kept it working, but once I replaced it with a modern door I wished I had done so much sooner. QUESTION 2, RESPONSE: u/SHEAHOFOSHO Out of curiosity, what did the new one cost out the door? Pun intended QUESTION 2, ANSWER 4: u/blatsnorf I don't remember the exact brand or store... it was a single-wide door with no 'lights' and non-insulated. It came from a big-box store such as Lowes or Menards. I see that Lowe's has them for ~$250 right now. A friend and I took down the old one and installed the new one in about 4 hours. I'm sure a pro would have had it done in 60-90 minutes. :) QUESTION 2, ANSWER 5: u/EllisHughTiger How big is your opening? Call up some local garage door installers like the Overhead Door Company, they can get you any size or type of door you want, metal or wood, insulated, etc. Wood doors are the most expensive, figure 2-3k depending on size. Steel doors should be around 1k or less, and on the lower end if uninsulated. QUESTION 2, ANSWER 6: u/SweetPinkSocks I had a large metal one put on my home in California for $500. That was just the door. Here in Fla I have a small door (other half of garage is a "work shop" and I was quoted $375 for half the door size of the one in California. Shop around. These questions are real, and the answers are provided by other internet users, not by the Garage Door News. We are printing these questions to let the industry know what types of information people are looking for about garage doors and garage door openers. The answers will give you an idea of what type of "neighborly advice" is being given out. 22 The Garage Door News (U.S. Patent US D745, 189S) AUGUST 2017 Overhead Door Launches DoorView Garage Door Design App TEXAS - Overhead Door has developed DoorView, an iPad app that uses an actual image of the user’s home exterior to accurately envision hundreds of potential garage door designs to simplify the selection process. The DoorView App allows users to customize and enhance the garage door through a wide-variety of design options, including styles, windows, door colors, overlay colors, trim colors, handles and accessories. Once downloaded from the iTunes App Store, no internet connection is necessary to use the visualizer. “With a wide selection of models and customizable options at the user’s fingertips, the possibilities to design a garage door that best reflects a home’s style and personality are endless, thanks to DoorView,” says Heather Meiner, Brand Manager for Overhead Door. “The DoorView App is fun to use and can help you get the biggest bang for your buck — studies have shown that replacing your garage door is one of the top home improvement projects in terms of ROI.” In addition to being able to visualize the user’s new garage door, DoorView can share the personalized design with friends and family via email, as well as send it to a local Overhead Door Red Ribbon Distributor. The DoorView app is available for free on the Apple store. See our complete line of Residential & Commercial products at: www.geniecompany.com Become a Genie Pro Dealer today! Send your request to: [email protected] © 2017 The Genie Company servicedoor.com THE NEXT TIME YOU NEED... FABRIC DOORS HS200 E100 • Direct shaft mount operator with separate VFD control panel. • Economical solution where high speed is not a requirement. • Variable speeds up to 100”/sec. • Variable speeds up to 14”/sec. anaRas • Operable in temperatures ranging from -15°C to +90°C. • Air-tight seal and minimal infiltration reduces heat loss or gain. • Customizable to suit your application. • Safety edge and photoeyes are standard . CALL: • Light curtains and other activation devices are available. SER VICE DOOR INDUSTRIES PHONE: (905) 670-1200 1340 Mid-Way Blvd Mississauga, ON, L5T 2G8 FAX: (905) 670-8830 COUNTER FAX: (905) 670-9931