Transcript
Siemens Enterprise Communications GmbH & Co. KG
List of audio devices for optiClient 130 and OpenScape Clients History of Changes: Version Date
Changes
1.0
10. Mai 2007
Initial version
1.1
06. Nov 2007
optiPoint Handset not longer supported, Vista information
1.2
11. April 2008
First enhancements for OpenScape
1.3
22. April 2008
Enhancements for OpenScape Personal & Enterprise Edition
1.4
09. Sept 2008
Update
For the optiClient 130/OpenScape family the following devices were tested in connection with • optiClient 130 V5.1 and • optiClient 130 S V4.0 and • OpenScape Personal Edition and • OpenScape Enterprise Edition. These tests contain a connectivity test only! All further tests, error handling and documentation (e.g. acoustic tests, CE topics, requirements, etc.) are under responsibility of the device manufacturer. We kindly ask you to request the results of all further tests and documentation from the manufacturers. Contact dates are available on the following sites.
For further information about device manufacturer and Siemens Technology Partners please follow the •
Internal link: https://intranet.enterprise.siemens.com Æ HiPath Ready Zertifizierungen
•
External link: www.Siemens.com/HiPath-Technology-Partners
Note: Due to differences in the consistency of the hardware of the various manufacturers, features like 'volume' and 'echo' can vary. The present list of tested devices (handsets and headsets) will continuously be extended and updated. Errors and omission reserved. Please strictly pay attention to release documentation of optiClient 130 / optiClient 130 S / OpenScape V3 in order to avoid possible restrictions while handling the USB devices.
Audio Devices for optiClient 130 and OpenScape Clients 1
Status 09/2008
Siemens Enterprise Communications GmbH & Co. KG Headsets of GN Netcom / Jabra:
Name
Order number
Text
USB-Adapter 8110 USB-Adapter 8120 DT USB-Adapter 8120 LT GN 2100 3 in 1, Flex Boom 82 NC GN 2200 Mono NC GN 2200 Duo NC GN 9350 GN 9330 USB
8810-74-04 8120-02-04
USB adapter version : B USB adapter for desktops
Win 2000 and XP x x
Vista
8120-01-04 2126-82-04
USB adapter for laptops Headset foldable monaural
x x
x1 x
2223-82-04B 2229-82-04B 93053-04 9337-509-101
Headset monaural Headset binaural Wireless Headset Wireless Headset with integrated USB
x x x x
x x x2 x2
x1
x1: proper software can be downloaded from the manufacturer’s website x2: if necessary devices will be started up by the manufacturer
Configuration advice: Connection of one of the above mentioned GN Netcom headsets (2100, 2200) with USB adapter 8110/8120. Note: In order to start the GN Netcom components no specific software is needed. GN Netcom 8120 USB (additional info) 1. GN Netcom 8120 USB Headset basic functions are supported. Additional selection for the „GN Netcom 8120 USB“- type possible under \User interface modules\Audio control\Audio schemes\Controller. For usage in combination with Personal Edition, please use \Advanced\HiPath Provider or SIP Service Provider 2. Volume control via blue button: The blue button controls the volume of the standard Windows audio device. If the specified standard device e.g. is a soundcard the blue button controls the soundcard and not the GN Netcom 8120 USB device. This is a behavior of the GN Netcom 8120 USB device and not of optiClient. 3. Accept and end calls via green button 4. Microphone on/off via red button 5. White button without function With GN 9330 and GN 9350 in combination with the new firmware for Vista, the volume can be set on any operation system only with the device not with the client. Contact: GN Netcom GmbH / Jabra Heinz Blank, Vertriebsleiter OEM Traberhofstrasse 12 D-83026 Rosenheim phone: +49 2173 10 656 48 fax: +49 2173 10 17 49 mobile: +49 151 1400 86 65 email:
[email protected] web: www.gnnetcom.com Audio Devices for optiClient 130 and OpenScape Clients 2
Status 09/2008
Siemens Enterprise Communications GmbH & Co. KG Headsets of Plantronics:
Name
Order number
Text USB adapter Headset monaural
Win 2000 and XP x n/a
Windows Vista x1 n/a
DA60 USB-Adapter H171/A Duo Pro
36818-01 36363-01
H261/A SupraPlus
36830-01
Headset binaural
n/a
n/a
CS60-USB
36947-02
x
x
CS50-USB
67000-01
x
x
Voyager 510 USB
72270-45
DECT wireless USB Headset ( Europa / Australien ) DECT wireless USB Headset ( USA only ) Bluetooth Headset for usage with cell phone and provided USB adapter
x
x2
x1: Personopro Software is NOT compatible x2: date code >1P23 for the dongle
Configuration advice: Connection of one of the above mentioned Plantronics headsets (H171, H261) with the USB adapter DA 60. Plantronics CS 50/60 Headset (additional info) Plantronics CS 50/60 Headset basic functions are supported. Additional selection for the „Plantronics CS60” type possible under \User interface modules\Audio control\Audio schemes\Controller. For usage in combination with Personal Edition, please use \Advanced\HiPath Provider or SIP Service Provider The ring tone and volume cannot be set at the headset and specified by Plantronics CS 50/60. For Voyager 510 USB: Voyager 510 USB: Headset basic functions are supported. Additional selection for the „Plantronics CS60” type possible under \User interface modules\Audio control\Audio schemes\Controller. In the optiClient 130 Editions the Controller for Plantronics is named: “Plantronics CS60” In the OpenScape Editions the Controller for Plantronics is named: “Plantronics” Contact: Plantronics GmbH Ralf Kalker, Manager OEM Sales & Application Gildenweg 7 50354 Hürth phone: +49 2233 399 323 fax: +49 2233 399 399 mobile: +49 171 3397790 email:
[email protected] web: www.plantronics.com
Audio Devices for optiClient 130 and OpenScape Clients 3
Status 09/2008
Siemens Enterprise Communications GmbH & Co. KG Handsets:
Name
Order number
Text
Plathosys CT-140
t.b.d.
Plathosys CT-220
101771
Plathosys CT-140 incl. desktop holder and USB cable. Plathosys CT-220 incl. desktop holder and connection cable for GN Netcom-Headset, as well as connection to external microphone and external loudspeaker, CT-220 replaces former CT-180
Win XP
Win Vista
x
x
x
x
Note for CT-220: To connect an external loudspeaker (Siemens’ speaker L30460-X1278-X) an adapter cable can be provided by the company Horst Platz.
Plathosys CT-220 Handset (additional info) Plathosys CT-220 Handset basic functions are supported. Additional selection for the „plathosys CT180/CT220“ or „plathosys CT180/CT220/Headset“ type possible under \User interface modules\Audio control\Audio schemes\Controller.
Plathosys CT-140 Handset (additional info) For usage of CT-140, please use the same selection as described above. The speaker button has no function during calls.
Contact: Horst Platz Beratungs- und Vertriebs-GmbH Ludwigstrasse 10 61348 Bad Homburg phone: +49 6172-9271-0 fax: +49 6172-9271-20 email:
[email protected] web: www.horst-platz.de
Audio Devices for optiClient 130 and OpenScape Clients 4
Status 09/2008
Siemens Enterprise Communications GmbH & Co. KG
Additional information about Siemens optiPoint Handset:
optiPoint handset has built in loud-hearing/hands free speaking mode. Due to the power supply over the PC's USB port, the optiPoint handset's volume is adjustable to a restricted extent. Therefore the hands free speaking feature of the optiPoint handset will not be released. Problems with USB- Audio device operation, e.g. one-way (single-sided) voice communication, could be caused by an incorrect USB-driver in the Windows system. Make sure that the correct USB-driver for your motherboard (Start/Settings/Control Panel/System/”Hardware” Tab/”Device Manager” Button/USB controller) is installed. Siemens optiPoint handset from version 2.3 The following problem occurs from time to time when using an optiPoint handset at an optiClient 130: The application accesses the sound device (z.B. MixerSetVolume). The application is blocked during this access. In other words, no other work is possible with this application. The currently supplied devices do not have this fault. Terminals not suffering from this fault are characterized by a screened USB cable (6 pins seized instead of 4 pins) and a serial number 3003xxx or 3002xxx as well as the label SW V2.2! For a replacement, please see KMOSS: INF-03-000674. (Siemens internal!)
USB Port restriction The voltage for optiPoint handset is supported via the USB Port of the PC. Depending on the used Chip, the PC manufacturer can not guarantee the necessary voltage so that the USB connection can be lost. In these cases a USB power hub is required.
Please note the additional information: From optiClient 130 V5.1 (Build 5.1.183.000) and optiClient 130 S V4.0 (Build 4.0.183.000), the optiPoint handset is not longer released in general! There is also no release in combination with OpenScape Clients.
Audio Devices for optiClient 130 and OpenScape Clients 5
Status 09/2008
Siemens Enterprise Communications GmbH & Co. KG Usage of video cameras:
For usage of video cameras in combination with our optiClient 130 S, please choose a USB camera with a minimum of 1.3 Megapixels. Please check for your camera also the compatibility to the used operating system and ensure that the newest drivers are installed.
Audio Devices for optiClient 130 and OpenScape Clients 6
Status 09/2008
