Mac 3

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» User Guide « Micro Client 3 104/121/150/170 Micro Client 3W 156 User’s Guide (Preliminary Version 0.99) XXXX-XXXX www.kontron.com 1. Table of Contents Micro Client 3 – User’s Guide (Preliminary Version 0.99) 1. Table of Contents 1. Table of Contents ..................................................................................................................................... 1  1.1. Table of Figures...................................................................................................................................... 3  1.2. Tables .................................................................................................................................................. 4  2. Introduction ........................................................................................................................................... 5  2.1. Symbols used in this User’s Guide .............................................................................................................. 6  3. Important Instructions............................................................................................................................. 7  3.1. Note on the Warranty .............................................................................................................................. 7  3.2. Exclusion of Accident Liability Obligation .................................................................................................... 7  3.3. Liability Limitation / Exemption from the Warranty Obligation ........................................................................ 7  4. General Safety Instructions for IT Equipment............................................................................................... 8  4.1. Electrostatic Discharge (ESD) .................................................................................................................. 10  4.1.1. Grounding Methods......................................................................................................................... 10  4.2. Hot Surface Warning .............................................................................................................................. 10  5. Electromagnetic Compatibility..................................................................................................................11  5.1. Electromagnetic Compatibility EU ............................................................................................................. 11  5.2. FCC Statement (USA).............................................................................................................................. 11  5.3. EMC Compliance Canada.......................................................................................................................... 11  6. Scope of Delivery ....................................................................................................................................12  6.1.1. Optional Parts ................................................................................................................................ 12  6.2. Type Label and Product Identification ....................................................................................................... 13  7. Product Description ................................................................................................................................14  7.1. Front Side View ..................................................................................................................................... 17  7.1.1. USB Interface Connector on the Front Side of the MC 3 104/121/150/170 Systems ..................................... 18  7.1.2. MC 3 104/121/150/170 Systems - Front Plate Version ........................................................................... 18  7.1.3. Calibrating the Touch Screen (resistive) .............................................................................................. 19  7.1.4. Touch Screen Care and Cleaning......................................................................................................... 21  7.1.5. MC 3W 156 System - Front Plate ......................................................................................................... 21  7.2. Bottom View ......................................................................................................................................... 22  7.2.1. Power and Grounding ...................................................................................................................... 23  7.2.2. Power Button and Control Indicators .................................................................................................. 24  7.2.3. Interfaces (Rear, Bottom Side of the System) ....................................................................................... 26  7.3. Optional Interfaces ................................................................................................................................ 27  7.3.1. RS422/RS485 Serial Interface Connector/s .......................................................................................... 27  7.3.2. DIP-Switch Settings (SW1) for LPCtoCAN Adapter .................................................................................. 29  7.4. Top View .............................................................................................................................................. 31  7.4.1. CompactFlash™ Slot and SD card Slot.................................................................................................. 32  7.5. Left and Right Side View ......................................................................................................................... 33  7.6. Rear View ............................................................................................................................................. 34  7.6.1. VESA® Mounting Plate (Option) ......................................................................................................... 35  7.7. Installed SBC ........................................................................................................................................ 37  7.8. DC or AC Power Connection ...................................................................................................................... 37  7.8.1. DC Power Connector ........................................................................................................................ 37  www.kontron.com 1 1. Table of Contents Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.9. Accessing Internal Components ............................................................................................................... 38  7.9.1. Configuration of the RS422/RS485 Port (MC 3 104/156/170) ................................................................. 38  7.10. Getting started ................................................................................................................................... 40  7.10.1. Connecting to Power ..................................................................................................................... 40  7.11. Operating System and Hardware Component Drivers .................................................................................. 42  7.12. MC 3/MC 3W System Mounting to a Subframe or Panel ................................................................................ 43  8. Maintenance and Prevention.................................................................................................................... 45  9. Technical Data ....................................................................................................................................... 46  9.1. Electrical Specifications ......................................................................................................................... 49  9.1.1. Electrical Specifications for MC 3 104/156/170 System .......................................................................... 49  9.1.2. Electrical Specifications for the optional AC/DC Adapter ........................................................................ 49  9.2. Environmental Specifications .................................................................................................................. 49  9.3. Mechanical Specifications ...................................................................................................................... 50  9.3.1. Dimensions for MC 3 104/121/150/170 and MC 3W 156 ......................................................................... 50  9.4. CE Directives and Standards .................................................................................................................... 57  10. Standard Interfaces – Pin Assignments ................................................................................................... 58  10.1.1. Power Connector .......................................................................................................................... 58  10.1.2. Serial interface COM (RS232) .......................................................................................................... 58  10.1.3. Serial Port (RS422/RS485) configured as RS422 (4-Channel Mode) ........................................................ 59  10.1.4. Serial Port (RS422/RS485) configured as RS485 (4-Wire Mode), full duplex, (Bus-Master) ......................... 59  10.1.5. Serial Port (RS422/RS485) configured as RS485 (2-Wire Mode), half duplex ............................................ 60  10.1.6. CAN Connector ............................................................................................................................. 60  10.1.7. DP Connector (DisplayPort) ............................................................................................................ 61  10.1.8. USB Port ..................................................................................................................................... 61  11. Technical Support ................................................................................................................................. 62  11.1. Returning Defective Merchandise ........................................................................................................... 62  2 www.kontron.com 1. Table of Contents Micro Client 3 – User’s Guide (Preliminary Version 0.99) 1.1. Table of Figures Fig. 1: Bottom view ..................................................................................................................................... 15  Fig. 2: Right view ........................................................................................................................................ 15  Fig. 3: Frontal view ..................................................................................................................................... 15  Fig. 4: Left view .......................................................................................................................................... 15  Fig. 5: Top view .......................................................................................................................................... 15  Fig. 6: Rear view ......................................................................................................................................... 15  Fig. 7: Bottom view ..................................................................................................................................... 16  Fig. 8: Right view ........................................................................................................................................ 16  Fig. 9: Frontal view ..................................................................................................................................... 16  Fig. 10: Left view ........................................................................................................................................ 16  Fig. 11: Top view ........................................................................................................................................ 16  Fig. 12: Rear view ....................................................................................................................................... 16  Fig. 13: Frontal view of the MC 3 104/121/150/170 system (shown as a 10.4" display) ............................................ 17  Fig. 14: Frontal view of the MC 3W 156 system .................................................................................................. 17  Fig. 15: Hampshire TSHARC™ Control Panel ..................................................................................................... 19  Fig. 16: Select “Tools” tab ............................................................................................................................ 20  Fig. 17: Select “4 Points Calibration” .............................................................................................................. 20  Fig. 18: Touch the calibration targets and complete the calibration ...................................................................... 20  Fig. 19: Bottom view of the MC 3 104 .............................................................................................................. 22  Fig. 20: Bottom view of the MC 3 156 .............................................................................................................. 22  Fig. 21: Detail of the DC Power connector shown without Phoenix terminal ............................................................ 23  Fig. 22: Controls of the MC 3 system (bottom rear side) ...................................................................................... 24  Fig. 23: Color code for current system power state ............................................................................................ 24  Fig. 24: Color of the storage drive activity LED, depending on the system configuration ........................................... 25  Fig. 25: Detail with interfaces for MC 3 104 system ............................................................................................ 26  Fig. 26: Detail with interfaces for MC 3 121/150/170 and MC 3W 156 systems......................................................... 26  Fig. 27: Onboard DIP-Switch (SW1) with DP1 up to DP8 for RS422/RS485 serial communication settings ..................... 27  Fig. 28: DIP-Switch of the LPCtoCAN Adapter.................................................................................................... 29  Fig. 29: Color legend used in the Table 4, Table 5 and Table 6: ............................................................................. 29  Fig. 30: Top side of the system (shown as MC 3W 156, with CF/SD card slot cover attached)....................................... 31  Fig. 31: Top side of the system (shown as MC 3 104, with CF/SD card slot cover removed) ......................................... 31  Fig. 32: Right side shown as MC 3W 156 system ................................................................................................ 33  www.kontron.com 3 1. Table of Contents Micro Client 3 – User’s Guide (Preliminary Version 0.99) Fig. 33: Left side shown as MC 3W 156 system ................................................................................................... 33  Fig. 34: Right side of the MC 3 104 system........................................................................................................ 33  Fig. 35: Left side of the MC 3 104 system.......................................................................................................... 33  Fig. 36: Rear side of the system (shown as a MC 3W 156 system) ........................................................................... 34  Fig. 37: Rear side of the system (shown as a MC 3 104 system) ............................................................................. 34  Fig. 38: Rear and bottom view of the mounting plate VESA® 100 compliant for MC 3 104 ........................................... 35  Fig. 39: Rear and bottom view of the mounting plate VESA® 75/100 for MC 3W 156 .................................................. 36  Fig. 40: Phoenix power plug terminal with “plus” and “minus” marking (MC 3 104/156/170) .................................... 37  Fig. 41: DIP1-DIP8 switches (shown with factorry settings) ................................................................................. 39  Fig. 42: Connecting to DC power source ........................................................................................................... 40  Fig. 43: Connecting to AC power source via the optional AC/DC adapter ................................................................. 41  Fig. 44: Detail with mounting clamps and a subframe (shown with a MC 3 104 system) ............................................. 43  Fig. 45: Detail with mounting clamps and a subframe (shown with a MC 3W 156 system) ........................................... 43  Fig. 46: Frontal view of the MC 3 104 system ..................................................................................................... 50  Fig. 47: Frontal view of the MC 3 121 system ..................................................................................................... 51  Fig. 48: Frontal view of the MC 3 150 system ..................................................................................................... 51  Fig. 49: Frontal view of the MC 3 170 system ..................................................................................................... 52  Fig. 50: Frontal view of the MC 3W 156 system .................................................................................................. 53  1.2. Tables Table 1: DIP1, DIP2 and DIP3 settings for serial communication type .................................................................... 27  Table 2: DIP4 setting in order to activate or deactivate the termination resistor ...................................................... 28  Table 3: DIP5, DIP6, DIP7 and DIP8 settings in order to set the needed timeout and min. baud rate ............................ 28  Table 4: SJA-Base Address Settings ................................................................................................................ 29  Table 5: SJA-Interrupt Settings ..................................................................................................................... 29  Table 6: NVRAM-Operation Mode Settings ........................................................................................................ 30  Table 7: Requirements for the MC 3 104/121/150/170 and MC 3W 156 mounting into a subframe/panel ..................... 44  4 www.kontron.com 2. Introduction Micro Client 3 – User’s Guide (Preliminary Version 0.99) 2. Introduction Kontron Europe would like to point out that the information contained in this manual may be subject to technical alteration, particularly as a result of the constant upgrading of Kontron Europe products. The attached documentation does not entail any guarantee on the part of Kontron Europe with respect to technical processes described in the manual or any product characteristics set out in the manual. Kontron Europe does not accept any liability for any printing errors or other inaccuracies in the manual unless it can be proven that Kontron Europe is aware of such errors or inaccuracies or that Kontron Europe is unaware of these as a result of gross negligence and Kontron Europe has failed to eliminate these errors or inaccuracies for this reason. Kontron Europe expressly informs the user that this manual only contains a general description of technical processes and instructions which may not be applicable in every individual case. In cases of doubt, please contact Kontron Europe. This manual is protected by copyright. All rights are reserved by Kontron Europe. Copies of all or part of this manual or translations into a different language may only be made with the prior written consent of Kontron Europe. Kontron Europe points out that the information contained in this manual is constantly being updated in line with the technical alterations and improvements made by Kontron Europe to the products and thus this manual only reflects the technical status of the products by Kontron Europe at the time of printing. © 2013 by Kontron Europe GmbH Printing and duplication, even of sections, is only permissible with the express approval of Kontron Europe GmbH Sudetenstr. 7 87600 Kaufbeuren Germany www.kontron.com 5 2. Introduction Micro Client 3 – User’s Guide (Preliminary Version 0.99) 2.1. Symbols used in this User’s Guide Symbol Meaning This symbol indicates the danger of injury to the user or the risk of damage to the product if the corresponding warning notices are not observed. This symbol indicates a hot surface that should not be touched without taking care. This symbol indicates that the product or parts thereof may be damaged if the corresponding warning notices are not observed. This symbol indicates general information about the product and the user’s guide. This symbol indicates detail information about the specific product configuration. This symbol precedes helpful hints and tips for daily use. 6 www.kontron.com 3. Important Instructions Micro Client 3 – User’s Guide (Preliminary Version 0.99) 3. Important Instructions This chapter contains instructions which must be observed when using your Micro Client 3 system. The manufacturer’s instructions provide useful information on your device. 3.1. Note on the Warranty Due to their limited service life, parts which by their nature are subject to a particularly high degree of wear (wearing parts) are excluded from the warranty beyond that provided by law. This applies to batteries, to the display backlighting, for example. 3.2. Exclusion of Accident Liability Obligation Kontron Europe shall be exempted from the statutory accident liability obligation if the user fails to observe the included document: “General Safety Instructions for IT Equipment” the hints in this manual or eventually the warning signs label on the device. 3.3. Liability Limitation / Exemption from the Warranty Obligation In the event of damage to the device caused by failure to observe the included document “General Safety Instructions for IT Equipment”, the hints in this manual or eventually the warning signs label on the device, Kontron Europe shall not be required to honor the warranty even during the warranty period and shall be exempted from the statutory accident liability obligation. www.kontron.com 7 4. General Safety Instructions for IT Equipment Micro Client 3 – User’s Guide (Preliminary Version 0.99) 4. General Safety Instructions for IT Equipment Please read this section carefully and observe the instructions for your own safety and correct use of the device. The chapter also contains information on approval and interference suppression of your device. Observe the warnings and instructions on the device and in the manual. The MC 3 system has been built and tested by Kontron Europe in accordance to IEC/EN/UL/CSA 60950-1 and left the company in a perfectly safe condition. In order to maintain this condition and ensure safe operation, the user must observe the instructions and warnings contained in this manual. ‰ The device must be used in accordance with the instructions for use. ‰ The electrical installations in the room must correspond to the requirements of the local (country-specific) regulations. ‰ Take care that there are no cables, particularly power cables, in areas where persons can trip over them. ‰ Do not use a power cable in sockets shared by a number of other power consumers. Do not use an extension cable. ‰ Only use the power cord supplied. Don’t use injured or damaged power cords. ‰ For DC power connection: The DC power source should be able to be switched off and on via an isolating switch. The unit is only completely disconnected from the DC main power source, when the DC power cord is disconnected either from the power source or the unit. Therefore, the DC power cord and its connectors must always remain easily accessible. ‰ For AC power connection via external AC/DC adapter: The main power cable of the optional external AC/DC adapter serves as disconnecting device. For this reason the outlet of the AC power source must be located near to the device and be easily accessible. ‰ Do not place the device in direct sunlight, near heat sources or in a damp place. Make sure the device has adequate ventilation. ‰ Only devices and components which fulfill the requirements of an SELV circuit (safety extra low voltage) in accordance with EN60950 may be connected to the interfaces of the system. ‰ All plugs on the connection cables must be screwed or locked to the housing. ‰ The MC 3 system is designed to be used in vertical position with the interfaces downwards. ‰ The device generates heat during operation. Make sure it is adequately ventilated. Do not cover the air intake and exhaust openings of the device. ‰ Repairs may only be carried out by qualified specialist personnel authorized by Kontron Europe. ‰ Maintenance or repair on the open device may only be carried out by qualified personnel authorized by Kontron Europe which is aware of with the associated dangers. ‰ The MC 3 system may only be opened in accordance with the description in this user’s guide for: • Replacing of the Lithium battery • Configuration of the RS422/RS485 interface • Configuration of the CAN interface. These procedures have to be carried-out only by qualified specialist personnel. ‰ When accessing internal components the device must be switched off and disconnected from the power source. ‰ Only approved original accessories (optional parts) approved by Kontron Europe may be used. 8 www.kontron.com 4. General Safety Instructions for IT Equipment Micro Client 3 – User’s Guide (Preliminary Version 0.99) ‰ The DC-input must fulfill SELV requirements of EN60950-1 standard. ‰ The chassis of the MC 3 system must be protective earthed by establishing a large-area contact between the earth screw (at the rear bottom side) and an appropriate grounding connection point. ‰ It must be assumed that safe operation is no longer possible, • if the device has visible damage or • if the device no longer functions. In these cases the device must be shut down and secured against unintentional operation. www.kontron.com 9 4. General Safety Instructions for IT Equipment Micro Client 3 – User’s Guide (Preliminary Version 0.99) 4.1. Electrostatic Discharge (ESD) A sudden discharge of electrostatic electricity can destroy static-sensitive devices or micro-circuitry. Therefore proper packaging and grounding techniques are necessary precautions to prevent damage. Always take the following precautions: 1. Transport boards in ESD-safe containers such as boxes or bags. 2. Keep electrostatic sensitive parts in their containers until they arrive at the ESD-safe workplace. 3. Always be properly grounded when touching a sensitive board, component, or assembly. 4. Store electrostatic-sensitive boards in protective packaging or on antistatic mats. 4.1.1. Grounding Methods The following measures help to avoid electrostatic damages to the device: 1. Cover workstations with approved antistatic material. Always wear a wrist strap connected to workplace as well as properly grounded tools and equipment. 2. Use antistatic mats, heel straps, or air ionizers for more protection. 3. Always handle electrostatically sensitive components by their edge or by their casing. 4. Avoid contact with pins, leads, or circuitry. 5. Turn off power and input signals before inserting and removing connectors or connecting test equipment. 6. Keep work area free of non-conductive materials such as ordinary plastic assembly aids and styrofoam. 7. Use field service tools such as cutters, screwdrivers, and vacuum cleaners which are conductive. 8. Always place drives and boards PCB-assembly-side down on the foam. 4.2. Hot Surface Warning Please observe the warning label “Hot Surface” shown in Fig. 36 and Fig. 37on the rear side of the cabinet. The MC 3/MC3W chassis may be hot during operation and should not be touched without taking care. The material on bottom surface of the enclosure interior where the MC 3/MC 3W is to be mounted, shall keep at least flammability class UL 94-5VB. Don’t put flammable materials under the device. 10 www.kontron.com 5. Electromagnetic Compatibility Micro Client 3 – User’s Guide (Preliminary Version 0.99) 5. Electromagnetic Compatibility 5.1. Electromagnetic Compatibility EU This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. If the user modifies and/or adds to the equipment (e.g. installation of add-on cards) the prerequisites for the CE conformity declaration (safety requirements) may no longer apply. Generic standards - Emission standard for residential, commercial and light-industrial environments (Emission): EN 61000-6-3 Emission of Information technology equipment – Radio disturbance characteristics – Limits and methods of measurement: EN 55022/B ITE - Immunity characteristics - Limits and methods of measurement: EN 55024 5.2. FCC Statement (USA) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. 5.3. EMC Compliance Canada (English): This Class A digital apparatus complies with the Canadian ICES-003. (French): Cet appareil numérique de la class A est conforme à la norme NMB-003 du Canada. www.kontron.com 11 6. Scope of Delivery Micro Client 3 – User’s Guide (Preliminary Version 0.99) 6. Scope of Delivery Micro Client 3 and Micro Client 3W system in the configuration ordered: Micro Client 3 104 Micro Client 3 121 Micro Client 3 150 Micro Client 3 170 Micro Client 3W 156 Phoenix Power Plug Terminal with 2x UNC4/40 (6.4 mm) pan head screw Mounting Clamps with Allen Screws MC 3 104 MC 3 121 MC 3 150 MC 3 170 MC 3W 156 8x - - - 4x - 6x 8x 8x 4x 6.1.1. Optional Parts ‰ External AC/DC Adapter ‰ RS422/485 Module (configuration via DIP switch) ‰ AC power Cord (for EU or UK or US) ‰ CAN Bus Module (LPCtoCAN Adapter) (configuration via DIP switch) ‰ CF card (Type II) ‰ CANopen Master Module ‰ HDD (2.5" SATA internal) ‰ PROFIBUS DP Master Module ‰ SSD (2.5” SATA internal) ‰ Mounting Plate VESA® 100 compliant (particular mounting plates for MC 3 104/121/150/170 and MC 3W 156 respectively) ‰ RS232 Module 12 www.kontron.com 6. Scope of Delivery Micro Client 3 – User’s Guide (Preliminary Version 0.99) 6.2. Type Label and Product Identification System Type Micro Client 3 Micro Client 3W Part Number Product Identification Integrated Display 2-A0HQ-XXXX Micro Client 3 104 System with a 10.4" display 2-A0HR-XXXX Micro Client 3 121 System with a 12.1" display 2-A0HS-XXXX Micro Client 3 150 System with a 15" display 2-A0HU-XXXX Micro Client 3 170 System with a 17" display 2-A0HT-XXXX Micro Client 3W 156 System with a 15.6" display The /"XXXX"/ group defines the ordered system configuration. The inspection status label and the Kontron type label (product designation, serial number) are located on the rear side of the device. www.kontron.com 13 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7. Product Description Before you begin using your MC 3 system, you should take a few minutes to learn about the various ports, bays, connectors and indicators that are part of your MC 3 or MC 3W system, as well as the components that make up the system. The MC 3 /MC 3W is a Human-Machine-Interface (HMI) system designed for demanding industrial applications. It is a workstation system with integrated touch screen display designed for: ‰ Installation in an instrument panel or other cabinets ‰ Installation by VESA® 100 compliant mounting system All versions are suitable for installation in an instrument panel or other cabinet. MC 3 / MC 3W systems will be mounted in an instrument panel or other cabinets using the corresponding included mounting clamps. The MC 3 system is equipped with a 10.4", a 12.1", a 15" or a 17" display. In front of the display there is installed a resistive touch screen, that also protects the display surface from dirt and scratches. The MC 3W system is equipped with a 15.6" display and a capacitive touch screen providing multi-touch function. The rugged design with an excellent mechanical stability marks the superior qualities of a computer suitable for the operation in harsh industrial environment. The MC 3 system accommodates a single computer board (SBC) with optionally available externally accessible CompactFlash™ (IDE) and SD card slots. The system can be optionally equipped with a CF type II card and/or an SD card and/or an internal 2.5" HDD/SSD (SATA) and/or an MSATA module. The power LED and the Power button are located on the bottom side of the MC 3/ MC 3W system (interface side). Interfaces such as 1x serial COM1 (RS232), 2x LAN (10/100/1000 Mbps), 2x USB (2.0), 2x USB 3.0, 1x DP are provided. Additionally, the MC3 104/121/150/170 systems provide a front USB 2.0 connector. Optionally, the MC 3/MC 3W system can be equipped with additional serial [RS422/RS485)] and or RS232 interfaces or CAN BUS interfaces via a corresponding internal modules. Available locations for the additional interfaces: To the MC 3 104 systems can be installed up to two different modules for (RS422/485) / CAN-BUS interfaces and/or an additional serial Port COM2 as RS232. To the MC 3 121/150/170 and MC 3W 156 systems can be installed up to three modules as (RS422/485) or CAN-BUS interface or an additional serial Port COM2 as RS232. The MC 3/MC 3W system is designed to be connected to a +24VDC (+/-20%) power supply using the DC power terminal (included). In order to connect the system to an AC power supply, an optional external AC/DC adapter can be ordered. The MC 3W system is designed to comply with IP65 Protection class at the front side. The MC 3 104/121/150/170 systems only comply with IP65 protection class at the front side, if the front side USB connector is covered by the elastic captive rubber coat. The MC 3/MC 3W system is a fanless system. The cooling of the unit is performed by the surface of the chassis. The air openings, located on the top and sides of the device provide air circulation for the system interior cooling, in order to prevent overheating. When powering on the MC 3/MC 3W system, make sure that the air intake and exhaust openings are not obstructed. 14 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) Fig. 1: Bottom view Fig. 2: Right view Fig. 3: Frontal view Fig. 4: Left view Fig. 5: Top view Fig. 6: Rear view In these pictures (Fig. 1 up to Fig. 6) the MC 3 system is shown as an MC 3 104 unit. www.kontron.com 15 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) Fig. 7: Bottom view Fig. 8: Right view Fig. 9: Frontal view Fig. 10: Left view Fig. 11: Top view Fig. 12: Rear view In these pictures (Fig. 7 up to Fig. 12) the MC 3 system is shown as an MC 3W 156 unit. 16 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.1. Front Side View 1 2 3 Fig. 13: Frontal view of the MC 3 104/121/150/170 system (shown as a 10.4" display) 1 4 Fig. 14: Frontal view of the MC 3W 156 system Legend for Fig. 13 and Fig. 14: 1 Front plate 2 10.4"/12.1"/15"/17" TFT display with touch screen www.kontron.com 3 Covered USB interface (available at MC3 104/121/150/170 only) 4 15.6" TFT display with multitouch screen 17 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.1.1. USB Interface Connector on the Front Side of the MC 3 104/121/150/170 Systems This USB 2.0 connector allows you to connect different USB-compatible devices to the MC 3 system. The USB connector is covered by an elastic captive rubber coat. The rubber coat prevents the penetration of fluid if no device is connected. The MC 3 104/121/150/170 systems only comply with IP65 protection class at the front side, if the front side USB connector is covered by the elastic captive rubber coat. The USB interface connector is available only on the front side of the MC 3 104/121/150/170 system. The MC 3W 156 system is not equipped with the USB interface on the front side. 7.1.2. MC 3 104/121/150/170 Systems - Front Plate Version All MC 3 104/121/150/170 system versions are suitable for installation in an instrument panel or other cabinet. At the front side of the 104/121/150/170 system, an aluminum front plate with polyester front foil is located. For the outline dimensions of display unit of your system (MC 3 104/121/150/170) please refer to the chapter 9.3 “Mechanical Specifications”. 7.1.2.1. TFT Display 10.4"/12.1"/15"/17" with Touch Screen (resistive) Depending on the ordered MC 3 system the built-in display is a 10.4"/12.1"/15"/17" size TFT display with corresponding resistive touch screen. The touch screen is USB connected. For technical specification of the built-in display refer to the chapter 9 “Technical Data”. The display is equipped with a resistive touch screen. The touch screen offers the same degree of user comfort as the mouse buttons. The surface of the display is also mechanically protected through the touch screen. The touch screen (USB connected) registers contacts of a finger or a pen and allows moving the mouse pointer. This functions only by integration of the necessary software. The corresponding touch screen driver for your operating system is installed on your MC 3 system. Do not use a hard or a pointed object (like screw drivers) to operate the touch screen, since it can damage the touch screen surface. The front panel (MC 3 104/121/150/170) and the touch screen are covered by a plastic overlay and care should be taken when cleaning it (see the chapter 7.1.4 “Touch Screen Care and Cleaning”). 18 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.1.3. Calibrating the Touch Screen (resistive) Calibration serves two purposes: ‰ Sets the active area of the touch screen ‰ Aligns the active area of the touch screen to the screen’s image. Before you calibrate the touch screen, let the system warm up for 30 minutes. Calibration aligns the active touch-sensitive area of the touch screen with the image on the display. Calibration also determines the edges of the screen’s image and locates the center of the touch screen. If the touch screen is not calibrated properly, the active area of the touch screen may not be aligned with the screen’s image or may be unnecessarily small in size. If necessary, in order to access the calibration routine, use an USB mouse. 7.1.3.1. Calibrate the Touch Screen for Windows® 7 / Windows® 7 Embedded / Windows® Embedded Compact 7 / Windows® XP embedded The touch screen of your MC 3 system is factory calibrated. Run the calibration routine when an alignment problem exists between the mouse pointer and the finger/stylus contact location on the screen. You can adjust the touch screen calibration by performing the following steps: ‰ Run the touch screen property sheet from the Start-Programs by clicking on “Configure Utility” in the “eGalax Touch” menu entry: Fig. 15: Hampshire TSHARC™ Control Panel Select the “Tools” tab. Then select the “4 Points Calibration” Button (refer to Fig. 16 and Fig. 17) and touch the calibration targets as accurately as possible. www.kontron.com 19 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) Fig. 16: Select “Tools” tab Fig. 17: Select “4 Points Calibration” Fig. 18: Touch the calibration targets and complete the calibration Complete the calibration process by selecting the “OK” button. 20 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.1.4. Touch Screen Care and Cleaning The front panel and the touch screen are covered by a plastic overlay and care should be taken when cleaning it. Mild detergent and water is recommended for cleaning. Use of strong solvents, which could attack paint or plastic, should be avoided. The plastic overlay or the touch screen surface is subject to burning and scaring from direct heat sources such as cigarettes. The display front is sealed against dust, liquids, etc. The front surface of the touch screen is protected by a flexible plastic foil, so care should be used to avoid using sharp objects such as knife, pen or pencil tips. Sharp objects can permanently damage the functionality of the touch screen. Units without a touch screen have a polycarbonate shield, which could be scratched by a sufficiently sharp object. 7.1.5. MC 3W 156 System - Front Plate The MC 3W 156 system is suitable for installation in an instrument panel or other cabinet. At the front side of the system, an aluminum front plate with integrated anti-glare glass plate and capacitive touch is located. For the outline dimensions of display unit of your system please refer to the chapter 9.3 “Mechanical Specifications”. 7.1.5.1. TFT Display 15.6" Size with Touch Screen (capacitive) Unlike the resistive touch displays, the capacitive touch screen needs no further calibration after factory calibration. Only special, conductive styluses (not included) work with capacitive touch screens. The capacitive touch screen is factory-calibrated and needs no recalibration. When using a stylus (not included), make sure to use a special conductive stylus that works with capacitive touch screens www.kontron.com 21 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.2. Bottom View 1 3 2 13 4 5 14 6 7 8 13 9 14 10 13 11 12 Fig. 19: Bottom view of the MC 3 104 1 2 3 4 5 6 7 8 9 10 10 15 11 15 13 13 12 Fig. 20: Bottom view of the MC 3 156 Legend for Fig. 19 and Fig. 20: 1 DC power connector 2 2x Ethernet connector (RJ45) 10/100/1000 Mbps) 3 2x USB (3.0) connector (blue) 4 2x USB (2.0) connector 5 1x COM1 (RS232) serial port connector (DSUB, 9-pin) 6 1x DisplayPort 7 Grounding screw with lock washers 10 Optional interface (CAN-BUS and/or RS422/485 interfaces for MC 3 104/121/150/170 and MC 3W 156) 11 Display enclosure 12 Front panel of the system with seal at the rear side 13 Mounting slots for mounting clamps 14 Small mounting clamp with Allen screw (shown for the MC 3 104) 15 Air openings on the display side 8 Power button 9 LED indicators (power and HDD) 22 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) In the MC3 121/150/170 and MC 3W 156 systems up to three different modules for (RS422/485) or RS232 or CAN-BUS interfaces can be installed. In the MC 3 104 systems two modules for (RS422/485) or RS232 or CAN-BUS interface can be installed. 7.2.1. Power and Grounding 7.2.1.1. DC In Power Connector Fig. 21: Detail of the DC Power connector shown without Phoenix terminal The MC 3/MC 3W system is supplied with a 3-pin Phoenix power connector terminal (refer to Fig. 40). The DC Power connector (Fig. 21) provides the power connection of the MC 3/MC 3W system to the main power source via a DC power cable (not included) or the AC/DC adapter (not included; refer to the chapter 6.1.1, “Optional Parts”). For pinassignment of this connector refer to the chapter 10.1.1 “Power Connector”. 7.2.1.2. Grounding Screw (M4) with lock Washers The chassis of the MC 3/MC 3W system must be grounded by establishing a large-area contact between the grounding stud M4x10 (DIN7985) with 2x lock washer M4 (DIN6797) and nut M4 (Fig. 19, Fig. 20, pos. 7, and Fig. 22, pos. 4), and an appropriate grounding connection point. The minimum cross section of the grounding conductor is 1mm2 (AWG 18). www.kontron.com 23 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.2.2. Power Button and Control Indicators 1 2 1 Power button 3 4 2 Power LED 3 HDD LED Fig. 22: Controls of the MC 3 system (bottom rear side) 4 Grounding stud with lock washers 7.2.2.1. Power Button The power button (Fig. 19, Fig. 20, pos. 7, and Fig. 22, pos. 1) allows to power ON/OFF the system. Even when the system is turned off via the power button there is still a standby-voltage of 5 V on the SBC. The system is not completely disconnected from the main power supply by turning off via the power button. Hints for DC power connection: The DC main power supply should be able to be switched off and on via a 2-pole isolating switch. The unit is only completely disconnected from the DC main power supply, when the DC power cord is disconnected either from the DC main or the unit. Therefore, the DC power cord and its connectors must always remain easily accessible. Hints for AC power connection via the optional external AC/DC adapter: If the MC 3 system is connected to an AC power source via an AC/DC adapter, the main power cable of the external AC/DC adapter serves as disconnecting device. For this reason the outlet of the AC power source must be located near to the device and be easily accessible. 7.2.2.2. Power LED The power LED (Fig. 22, pos. 4) indicates the current system power state (S0, S3, S4, or S5) as shown in shown in Fig. 23. The power LED will blink red if an error condition was detected (the system is held off). The color red is reserved for error codes, only. Color System State Off Power off or EC failure Red System held off (i.e. over-temperature, etc.) Orange System in S3/S4/S5 Green System in S0 Fig. 23: Color code for current system power state 24 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) An over-temperature condition has the highest of all priorities. The power button is deactivated as long as the temperature is too high. To signalize this emergency state, the LED lights up red. 7.2.2.3. Storage Drive Activity LED The MC 3 /MC 3 W systems can be optionally equipped with a CF card and/or an SD card and/or an internal 2.5" HDD (SATA) and/or an MSATA module. Refer to Fig. 22, pos. 3 for the storage drive activity LED location. Depending on the system configuration and storage drive/s activity this LED may be blinking as shown below: Color Off Storage State No activity on SATA / mSATA / SD-card / CF-card Orange SATA / mSATA activity Green SD-card / CF-card activity Note: activity on SATA / mSATA has a higher priority than SD-card / CF-card Fig. 24: Color of the storage drive activity LED, depending on the system configuration www.kontron.com 25 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.2.3. Interfaces (Rear, Bottom Side of the System) Fig. 25: Detail with interfaces for MC 3 104 system 1 2 3 5 4 6 7 Fig. 26: Detail with interfaces for MC 3 121/150/170 and MC 3W 156 systems Legend forFig. 25 and Fig. 26: 1 DC power connector 5 COM1 (RS232) serial port connector 2 2x LAN (1Gbps) connector 6 Display Port connector 3 2x USB 3.0 connector 7 Optional interfaces (shown as CAN-BUS for MC 3W 156 system) 4 2x USB 2.0 connector 7.2.3.1. LAN0 and LAN1 Ethernet Interface Connectors These interface connectors (Fig. 19, Fig. 20, pos. 5 and Fig. 25, Fig. 26 pos. 2) are provided as RJ45 sockets with integrated LEDs and support a 10/100/1000 Mbps data transfer rate. Ethernet LED States: Left LED State Link Activity State Right LED State Link Speed off Link not active Off 10 Base-T yellow Link active green 100 Base-T yellow (blinking) Link active green (flashing) 1000 base-T 7.2.3.2. USB Connectors The system is equipped at the bottom side (rear) with two USB 2.0 and two USB 3.0 interface connectors (Fig. 19, Fig. 20, pos. 3, pos. 4 and Fig. 25, Fig. 26 pos. 3, pos. 4). These connectors provide connections for USB-compatible devices. 7.2.3.3. DisplayPort Interface Connector An external (digital) monitor can be plugged into this interface (Fig. 19, Fig. 20, Fig. 25 and Fig. 26 pos. 6). 7.2.3.4. COM1 Serial Interface Connector This RS232 connection (marked as COM1) (Fig. 19, Fig. 20, pos. 4 and Fig. 25, Fig. 26 pos. 5) are available as 9-pin D-SUB connectors (female) and provides connection (RS232) for serial devices. 26 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.3. Optional Interfaces The optional interfaces (Fig. 25, Fig. 26 pos. 7 and Fig. 30, Fig. 31, pos. 8) shown as CAN-BUS for MC 3 104 and as RS422/485 interface for MC 3 121/150/170 and MC 3W 156 systems must be custom ordered. Depending on your requirements, you can choose the type of the optional interface/s: RS232, RS422/485, RS422/485 isolated 1.5kV CANopen, PROFIBUS, LPCtoCAN(SJA1000) adapter and Real Ethernet. For MC 3 104 systems: The optional interface locations (Fig. 25, pos. 7 and Fig. 30, pos. 8) can be fitted with: ‰ up to two different interfaces: RS422/485 and/or CANopen, PROFIBUS CANopen, PROFIBUS and/or RS232 and/or LPCtoCAN or only Real ethernet For MC 3 121/150/170/ and MC 3W 156 systems: The optional interface locations (Fig. 26 pos. 7 and Fig. 31, pos. 8)can be fitted with: ‰ up to three different interfaces: RS422/485 and/or CANopen, PROFIBUS CANopen, PROFIBUS and/or RS232 and/or LPCtoCAN or only Real ethernet 7.3.1. RS422/RS485 Serial Interface Connector/s If one of the optional interfaces of your system is an RS422/485 serial interface (Fig. 19, Fig. 20, Fig. 25 and Fig. 26 pos. 1) it is available as 9-pin D-SUB connector (female). The interface can be configured via an on-board DIP switch (SW1) for RS422 or RS485 serial communication. The optional settings (SW1) for RS485 mode communication allow the system’s operation either in full duplex mode or in half duplex mode (see tables on the next page). While running in RS485 half duplex mode the system stays permanently in a receiver mode. The switch to transmission mode will be done automatically. The user can determine if the automatic mode switch to transmission mode should be triggered by the RTS-line or should be triggered by the last sent message using the TxD line. If triggered by RTS has been selected, then the RTS-signal must be activated by the application software before transmission of the data packets starts; and RTS signal has to be disabled again after termination of data transmission. If TxD line will be used for the mode transceiver switch process, the receiver device has to follow a timeout before starting to send any data. Fig. 27: Onboard DIP-Switch (SW1) with DP1 up to DP8 for RS422/RS485 serial communication settings In order to configure this interface for serial communication (as RS422 or RS485) corresponding to your requirements, set the switches of the DIP switch (SW1) to “ON” or “OFF” (factory settings are marked grey). For accessing the DIP switch refer to the procedure described in the chapter 7.9.1 “Configuration of the RS422/RS485 Port”. Serial Communication Type Transmitting<->receiving RS422 4-Channel Mode RS485 4-Wire Mode (Bus-Master) RS485 2-Wire Mode RS485 2-Wire Mode RTS Timeout DIP1 OFF ON ON ON SW1 Settings DIP2 DIP3 OFF OFF OFF ON ON ON ON OFF Table 1: DIP1, DIP2 and DIP3 settings for serial communication type www.kontron.com 27 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) Termination Resistor for RS422 and RS485 SW1 Settings DIP4 OFF ON Deactivated Activated Table 2: DIP4 setting in order to activate or deactivate the termination resistor Timeout 10.2ms 9.6ms 9.0ms 8.4ms 7.8ms 7.2ms 6.5ms 5.9ms 4.8ms 4.3ms 3.7ms 3.1ms 2.5ms 1.9ms 1.2ms 0.6ms Min. Baud Rate 1200 2400 4800 9600 19200 DIP5 OFF OFF OFF OFF OFF OFF OFF OFF ON ON ON ON ON ON ON ON DIP6 OFF OFF OFF OFF ON ON ON ON OFF OFF OFF OFF ON ON ON ON SW1 Settings DIP7 OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON OFF OFF ON ON DIP8 OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON OFF ON Table 3: DIP5, DIP6, DIP7 and DIP8 settings in order to set the needed timeout and min. baud rate 28 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.3.2. DIP-Switch Settings (SW1) for LPCtoCAN Adapter The DIP-switch is for setting the SJA1000-base address, the SJA-interrupt, and the NVRAM operation mode. Factory settings for one LPCtoCAN adapter Factory settings for two LPCtoCAN adapters Fig. 28: DIP-Switch of the LPCtoCAN Adapter Fig. 29: Color legend used in the Table 4, Table 5 and Table 6: 7.3.2.1. SJA Base Address (SW1: 1-3) Switch Address Range 3 2 1 OFF OFF OFF 0x340 to 0x35F* OFF OFF ON 0x320 to 0x33F* OFF ON OFF 0x300 to 0x31F OFF ON ON 0x220 to 0x23F* ON OFF OFF 0x200 to 0x21F* ON OFF ON 0x140 to 0x15F* ON ON OFF 0x120 to 0x13F* ON ON ON 0x100 to 0x11F* *These settings are not usable for Micro Client 3! Table 4: SJA-Base Address Settings 7.3.2.2. SJA-Interrupt (SW1: 4-6) Switch IRQ 6 5 4 OFF OFF OFF disabled* OFF OFF ON 15* OFF ON OFF 11* OFF ON ON 10 ON OFF OFF 7* ON OFF ON 5* ON ON OFF 4* ON ON ON 3* *These settings are not usable for Micro Client 3! Table 5: SJA-Interrupt Settings www.kontron.com 29 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.3.2.3. NVRAM-Operation Mode (SW1: 7-8) Switch 8 Mode 7 OFF OFF disabled OFF ON IO-mode ON OFF Memory at C0000 ON ON Memory at D0000 Table 6: NVRAM-Operation Mode Settings 30 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.4. Top View 8 5 1 5 7 7 7 7 7 4 6 7 Fig. 30: Top side of the system (shown as MC 3W 156, with CF/SD card slot cover attached) 8 4 2 7 7 7 7 4 7 5 3 5 7 6 Fig. 31: Top side of the system (shown as MC 3 104, with CF/SD card slot cover removed) Legend for Fig. 30 and Fig. 31: 1 CF/SD card slot cover with captive screw 5 Screws that secure the cover on the top side 2 CompactFlash™ slot (with CF card) 6 Front panel with seal on the rear side 3 SD card slot 7 Mounting slots for mounting clamps 4 Air exhaust openings 8 Cutout for optional interfaces When powering on the MC 3 system, make sure that the air intake and exhaust openings are not obstructed. www.kontron.com 31 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.4.1. CompactFlash™ Slot and SD card Slot The system is equipped with a CompactFlash™ slot and an SD card slot. Both slots are located on the rear top side. The CF slot accepts only CF cards type II. Before installing or removing the Compact Flash™ card or the SD card, the MC 3 system must be powered down and disconnected from the power source. The MC 3 104/121/150/170 and MC3 156 systems are equipped with a cover in order to cover the CF/SD slot, (refer to Fig. 30, pos. 1 and Fig. 31, pos. 2). 32 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.5. Left and Right Side View 2 2 1 1 3 3 4 4 5 5 6 4 4 6 Fig. 32: Right side shown as MC 3W 156 system 1 Fig. 33: Left side shown as MC 3W 156 system 5 5 3 4 1 4 3 2 2 6 6 4 4 5 Fig. 34: Right side of the MC 3 104 system Legend for Fig. 32, Fig. 33, Fig. 34 and Fig. 35: 1 Front panel of the system with seal at the rear side 5 Fig. 35: Left side of the MC 3 104 system 2 Enclosure of the display 4 Mounting slots with installed mounting clamp and Allen Screw 3 System cover 5 Screws that secure the cover on the top and bottom side 6 Type label of the MC 3 system with C-UL Listing Mark www.kontron.com 33 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.6. Rear View 1 7 2 6 2 8 10 2 2 3 3 2 2 4 9 2 5 2 Fig. 36: Rear side of the system (shown as a MC 3W 156 system) 8 10 2 7 2 6 1 2 2 3 3 2 2 9 4 2 5 2 Fig. 37: Rear side of the system (shown as a MC 3 104 system) Legend for Fig. 36 and Fig. 37: 1 Front panel of the system with seal at the rear side 2 Mounting clamp with Allen screw(s) for mounting to a subframe 3 Threaded hole [marked red in the picture only (4x for mounting the VESA® 100 compliant, adapter plate); refer to the 7.6.1 “VESA® Mounting Plate (Option)”] 4 Interface side 34 5 6 7 8 9 10 Screws that secure the system cover on the rear side Enclosure of the display CF/SD card slot cover with captive screw System cover Type label of the system Hot surface warning label www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) The MC 3 system can be installed with the optional VESA® 100 compliant adapter plate. ‰ MC 3 104/121/150/170 is VESA® 100 compliant (refer to Fig. 38). ‰ MC 3W 156 is also VESA® 100 compliant (refer to Fig. 39). 7.6.1. VESA® Mounting Plate (Option) The device is designed to be operated in vertical position (with the interfaces downwards) mounted to a VESA® 100 compliant mounting system. Each of the VESA® 100 compliant mounting plates must be fastened to the appropriate MC 3 system (refer to pos. 3, Fig. 36 and Fig. 37) with four M4x6 metric screws. Do not use longer screws than the original screws provided (M4x6 metric). Using longer screws damage the internal components of the system. Please observe the warning label “Hot Surface” shown in Fig. 36 and Fig. 37on the rear side of the cabinet. The MC 3/MC3W chassis may be hot during operation and should not be touched without taking care. The material on bottom surface of the enclosure interior where the MC 3/MC 3W is to be mounted, shall keep at least flammability class UL 94-5VB. Don’t put flammable materials under the device. Fig. 38: Rear and bottom view of the mounting plate VESA® 100 compliant for MC 3 104 www.kontron.com 35 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) Fig. 39: Rear and bottom view of the mounting plate VESA® 75/100 for MC 3W 156 36 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.7. Installed SBC Your MC 3/MC 3W system is equipped with the HMI Single Board Computer based on Intel® Atom™ CPU. 7.8. DC or AC Power Connection The MC 3/MC 3W system can be connected to a DC power source via a DC power cable (only the Phoenix power plug terminal is included) and optionally to an AC power source via an AC/DC adapter (not included). 7.8.1. DC Power Connector The MC 3 is delivered with the DC power plug terminal (3-pin Phoenix connector). For DC connection prepare the connecting wires using the supplied Phoenix plug terminal. The length of the DC connecting wires may not exceed 10 m. 1 2 4 3 5 6 Fig. 40: Phoenix power plug terminal with “plus” and “minus” marking (MC 3 104/156/170) 1 3-pin Phoenix plug terminal 4 Marking “plus” 2 Cover over the slotted pan head screws 5 Location for inserting the “minus” wire 3 Marking “minus” 6 Location for inserting the “plus” wire 1. Cut the required length two isolated wires [AWG18 (∅ up to 1 mm2)] and strip each end 5 –7 mm. 2. Twist the striped wire-ends and tin it with solder. 3. Open the cover to have access to the slotted pan head screws. 4. Loosen the two slotted pan head screws (that correspond to the marked location “+” and “-“ of the DC plug terminal) far enough so that you can insert the end of the prepared wires. 5. Insert the wires into the corresponding clamp of the Phoenix plug terminal. Make sure that you have the right polarity of the connection (refer to Fig. 40). 6. Fasten the screws to secure the wires into the clamps of the plug terminal. 7. Close the cover. The second end of each wire will be prepared as required for the connection to the DC power supply. www.kontron.com 37 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.9. Accessing Internal Components This section contains important information that you must read before accessing the internal components. You must follow these procedures properly when handling any board components of the system. Before removing the cover of the MC 3/MC 3W in order to gain access to the internal components, the system must be powered-down and the power cord has to be disconnected from the power source. The system may only be opened in accordance with the description in this user’s guide for: • Configuration of the RS422/RS485 interface. These procedures have to be carried-out only by qualified specialist personnel. It is not allowed to operate the system without installed cover. Please observe the safety instruction for handling assemblies with static sensitive device. Failure to take heed of this warning instruction can result in damage to the device. Please observe the warning label “Hot Surface” shown in Fig. 36 and Fig. 37on the rear side of the cabinet. The MC 3/MC3W chassis may be hot during operation and should not be touched without taking care. The material on bottom surface of the enclosure interior where the MC 3/MC 3W is to be mounted, shall keep at least flammability class UL 94-5VB. Don’t put flammable materials under the device. 7.9.1. Configuration of the RS422/RS485 Port (MC 3 104/156/170) In order to change the factory configuration of the RS422/RS485 port [factory settings: refer to the grey highlighted settings of the SW1 (DIP1-DIP8) (Table 1, Table 2 and Table 3)] proceed as follows: The new port configuration has to be set before the system is installed on a panel or into an industrial cabinet. The system must be disconnected from the power source. Disconnect all peripherals. Before you begin, ensure that you have a clean, flat and ESD-safe surface to work on. 1. Close all applications, shut down the system properly and disconnect the power cord from the power source. Disconnect all peripherals. 2. The MC 3/MC 3W system should lay on a flat, clean surface with the front panel downwards. (Make sure that the display surface is protected against scratching and damage). 3. a) For MC 3 104/121/150/170: Unscrew the 5x screws that secure the cover (refer to pos. 5, Fig. 31 and Fig. 37). Put the screws aside for later use. Lift up the cover and put it aside. b) For MC 3W 156: Unscrew the 5x screws that secure the cover (refer to pos. 5, Fig. 30, Fig. 32, Fig. 33 and Fig. 36). Put the screws aside for later use. Lift up the cover and put it aside. 4. Locate the DIP switches inside the unit (refer to Fig. 41). 38 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 5. By use of an insulated thin tool (e. g. screwdriver or a stylus) set the DIP switches to the up (for ON) or down (for OFF) position corresponding the needed port configuration (refer to the Table 1, Table 2 and Table 3). DIP Switches (DIP1-DIP8) Fig. 41: DIP1-DIP8 switches (shown with factorry settings) 6. Replace carefully the cover to the system and screw it on with the retained screws. 7. Tighten the retained screws when the cover is firmly in place. www.kontron.com 39 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.10. Getting started The MC 3/MC 3W system is designed to be powered from a DC power source via a DC power cable (not included). In order to use an AC power source as main power source, an AC/DC adapter (not included) can be ordered. 7.10.1. Connecting to Power ‰ Before using your system, you should first become familiar with the system components and check that everything is connected properly. ‰ It is recommended that the last cable attached to the system should be the power cable! 7.10.1.1. Connecting to DC Power Source The MC 3/MC 3W system will be connected to DC power source using the DC power cable confectioned as described in the 7.8.1 “DC Power Connector” chapter. MC 3 104/121/150/170, MC 3W 156 Display 10.4"/12.1"/15"/17"/15.6" PC Unit Fig. 42: Connecting to DC power source 1. Connect the 3-pin DC power connector of the DC power cable to the appropriate DC power connector (refer to pos. 2, Fig. 25 and Fig. 26) of the MC 3 system. The DC power connector of the system is on the rear bottom side and is labeled “-24V DC+”. Make sure the connector is securely locked in place. 2. Ensure that the DC power source is switched off via an isolating switch, in order to ensure that no power is flowing from the external power source during the connection procedure. 3. Connect the other end of the DC power cable to the terminals of the 24V DC power source. Ensure that the power connections maintain the proper polarity. 4. Switch on the isolating switch in order to apply voltage to the terminals of the power source (cable wires). Behaviour of the MC 3/MC 3W systems When turning on power to the system via the isolating switch, the MC 3 system will immediately bootup the installed operating system. Hints for DC power connection: The DC power source should be able to be switched off and on via an isolating switch. The unit is only completely disconnected from the DC main power source, when the DC power cord is disconnected either from the power source or the unit. Therefore, the DC power cord and its connectors must always remain easily accessible. 40 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.10.1.2. Connecting to AC Power Source via the optional AC/DC Adapter The MC 3/MC 3W system can be optionally connected to an AC power source via the optional AC/DC adapter. MC 3 104/121/150/170, MC 3W 156 Display 10.4"/12.1"/15"/17"/15.6" PC Unit AC/DC Adapter Fig. 43: Connecting to AC power source via the optional AC/DC adapter 1. Connect the 3-pin DC connector of the AC/DC adapter to the appropriate DC power connector (refer to Fig. 25, Fig. 26, pos. 1 and Fig. 40 ) of the MC 3/MC 3W system. The DC power connector of the system is on the rear bottom side and is labeled “24V DC”. Make sure the connector is locked securely in place. 2. Connect the AC power cord to the AC/DC adapter. 3. Plug the AC connector of the adapter into an AC wall outlet of the AC power source. Behaviour of the MC 3/MC 3W system: When the AC connector of the adapter is plugged into an AC wall outlet of the AC power source, the MC 3/MC 3W system will immediately boot-up the installed operating system. Please observe the recommendations given in the chapter 4 “General Safety Instructions for IT Equipment”. Attach the supplied AC power cable that corresponds to the requirements of the country where the system is used. The AC/DC adapter must stand freely and may not be covered. Do not place the AC/DC adapter onto a heat-sensitive surface. There must be at least 100 mm (approximately 4”) free space around the MC 3/MC 3W system and around the AC/DC adapter. www.kontron.com 41 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.11. Operating System and Hardware Component Drivers Your MC 3/MC 3W system can be supplied either with or without a pre-installed operating system. If you have ordered your system with a pre-installed operating system, all drivers are installed in accordance with the system configuration ordered (optional hardware components). Your system is fully operational at the first start-up. If you have ordered a MC 3/MC 3W system without a pre-installed operating system, because you want to install it yourself, please pay attention to the following information: You can download the relevant drivers for the installed hardware from our web site at www.kontron.com by selecting the product name (designation). The corresponding driver (depending on the installed operating system) for the touch screen controller is available on our website by selecting the “Downloads” tab of the Micro Client 3 product page. 42 www.kontron.com 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) 7.12. MC 3/MC 3W System Mounting to a Subframe or Panel The system configurations come in the delivering status without assembled mounting clamps and the corresponding Allen Screws. In order to mount the system to a subframe or panel, refer to Fig. 44 or Fig. 45, depending on the system ordered. 1 2 3 2 4 2 2 Fig. 44: Detail with mounting clamps and a subframe (shown with a MC 3 104 system) 5 6 3 6 2 4 2 Fig. 45: Detail with mounting clamps and a subframe (shown with a MC 3W 156 system) Legend for Fig. 44 and Fig. 45: 1 Enclosure of the 10.4" display 2 Mounting clamp with 1x screw (used for mounting of MC 3 104/ MC 3W 156 into a subframe/panel) 3 Cover of CompactFlash™/SD card slot 4 Example of subframe for system installation 5 Enclosure of the 15.6" display 6 Mounting clamp with 2 screws (used for mounting of the MC 3 121/150/170 and MC 3W 156 into a subframe/panel) In order to ensure IP65 front sealing against dust and water, mount the system on a non-textured surface. Before you install the MC 3 system into a panel or a subframe for industrial cabinet, verify the perfect condition of the seal at the rear of the front plate. The seal has to be in place without injury/defects and dirt. Please observe the warning label “Hot Surface” shown in Fig. 36 and Fig. 37on the rear side of the cabinet. The MC 3/MC3W chassis may be hot during operation and should not be touched without taking care. The material on bottom surface of the enclosure interior where the MC 3/MC 3W is to be mounted, shall keep at least flammability class UL 94-5VB. Don’t put flammable materials under the device. www.kontron.com 43 7. Product Description Micro Client 3 – User’s Guide (Preliminary Version 0.99) The mounting clamps with screws (supplied), allow the easy and fast mounting of the MC 3 into an instrument panel or wall panel. Micro Client 3 Dimension for: 104 121 Micro Client 3W 150 170 156 Rear side enclosure (W x H x D) [mm] 295x234x63.75 324.5x263.5x62.5 406.8x311.4x65.5 416x356x64.5 398x249x63.5 Cut-Out for Mounting into a Panel (W x H) 297x236[mm] 11.69"x9.29" 327x266[mm] 12.87"x10.4" 409x313[mm] 16.10"x12.32" 420x358[mm] 16.53"x 14.09" 400x251[mm] 14.75"x9.88" Metal mounting panel thickness for proper mounting 1.5 – 6.5 [mm] 0.06" - 0.26" 1.5 – 5.5 [mm] 0.06" - 0.22" 1.5 - 7 [mm] 0.06" - 0.28" 1.5 – 9.5 [mm] 0.06" - 0.37" 1.5 - 7 [mm] 0.06" - 0.28" Used clamps with screws for mounting the MC 3 104/156/170 device to a subframe or panel 8x 6x 8x Requirements for Mounting 8x 4x Required Tool Allen Wrench 2 mm Proper Torque Tighten the screws with a torque of 0.5 Nm Mounting Position 4x Ensure the vertical and horizontal alignment of the system. Table 7: Requirements for the MC 3 104/121/150/170 and MC 3W 156 mounting into a subframe/panel To mount the system to a subframe or to a panel, follow these steps: 1. Assemble the mounting clamp/s with the Allen Screw/s (included). 2. Depending on the dimension of the display enclosure of your system, cut a hole in the panel/subframe (refer to Table 7 for the panel cut-out dimensions). The panel where you intend to attach the system must be accessible from both front and rear side. 3. The system must be turned off and disconnected from the power source and peripherals. 4. Insert the system into the panel cut-out from the panel/subframe front. 5. In order to ensure the protection class IP65 on the front side in the installed condition, the contact surface with the seal must be clean and flush. 6. Ensure the vertical and horizontal alignment of the system. Fasten the MC 3/MC 3W system from the rear using the mounting clamps. 5. Hook the mounting clamps with screws from the rear side of the panel into the corresponding pairs of slots of the enclosure. 7. The system must be attached firmly with the screws. Tighten the screws with a torque of 0.5 Nm (refer to Table 7 for the mounting requirements). 44 www.kontron.com 8. Maintenance and Prevention Micro Client 3 – User’s Guide (Preliminary Version 0.99) 8. Maintenance and Prevention Kontron Europe systems require minimal maintenance and care to keep them operating correctly. ‰ Occasionally wipe the system with a soft dry cloth. ‰ You should only remove persistent dirt by use of a soft, slightly damp cloth (use only a mild detergent). ‰ For the touch screen cleaning refer to the chapter 7.1.4. “Touch Screen Care and Cleaning”. www.kontron.com 45 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) 9. Technical Data Features for TFT LCD Display Screen size Resolution (H x V) [pixel] Colour depth Backlight Brightness cd/m2 Contrast ratio Micro Client 3W Micro Client 3 104 10.4" 800 x 600 (SVGA) 262k/16.2M LED 450 700:1 Touch Screen SBC with Intel® Atom™ Processor D2550 1.86 GHz Memory: up to 4 GB (Socket 1x 204-pin DDR3) Power Button Power LED HDD LED USB Port (on the front side) with elastic captive rubber coat Interfaces (on the bottom side) USB 2.0 USB 3.0 Ethernet (10/100/1000Mbps) DisplayPort Serial Port RS232 (COM1) Socket for PCIe Mini card (on board) Socket for Mini SATA Card (on board) CF and SD Card Reader (Option) 121 150 12.1" 1024 x 768 (XGA) 262k/16.2M LED 500 700:1 15" 1024 x 768 (XGA) 262k/16.2M LED 400 700: 1 5 wire resistive analog 156 170 17" 1280 x 1024 (SXGA) 16.7 M LED 350 1000: 1 15.6" 1366 x 768 (WXGA) 16.7 M LED 300 500:1 PCAP capacitive 5 5 5 5 5 5 5 5 5 5 1x Not available 2x 2x 2x 2x 2x 2x 1x 1x 1x 1x 1x 1x 1x 1x 1x 1x (internal factory installed) The table is continued on the next page. 46 www.kontron.com 9. Technical Data Features for Micro Client 3 – User’s Guide (Preliminary Version 0.99) Micro Client 3W Micro Client 3 104 121 150 170 156 Storage Media (Option) but one always factory installed 2.5" HDD* or 2.5" SSD 1x 1x mSATA SSD 1x 1x 1x 1x 1x 1x 1x 1x CF card, ext. accessible (only if CF card reader installed) SD card , ext. accessible (only if CF card reader installed) SIM card, int. accessible (only if CF card reader installed) Extension Slots for optional Interfaces 2x 3x 3x 3x 3x up to 2x up to 3x up to 3x up to 3x up to 3x Optional Interfaces: Serial Port RS422/485* RS422 (default) [configurable via internal DIP Switch (SW1)] or Serial Port (COM2) (RS232) or CAN-BUS* Port Protection Class (front side) IP 65 according IEC 60529 5 BIOS Operating System 5 AMI BIOS Refer to the Datasheet for Micro Client 3 on our Website www.kontron.com DC Power Connector (3-Pin), (on the rear bottom side) 1x 1x DC Power Terminal (3-Pin) 1x 1x Mounting Clamps (for one screw) 8x --- --- --- 4x Mounting Clamps (for 2 screws) --- 6x 8x 8x 4x Screw for Mounting Clamps 8x 12x 16x 16x 12x The table is continued on the next page. (*see “Operating Temperature” in chapter 9.2 “Environmental Specifications”.) www.kontron.com 47 9. Technical Data Features for Micro Client 3 – User’s Guide (Preliminary Version 0.99) Micro Client 3W Micro Client 3 104 121 150 170 156 5 5 5 5 5 CF Card (Type II) 5 5 5 5 5 2.5" SATA HDD 5 5 5 5 5 Optional Parts VESA® 100 compliant Mounting Plate AC/DC Adapter (external) Input: 100-240V, 50/60Hz, 1.5A Output: 24V DC, 3.0A AC Power Cable (for EU) 1x 1x AC Power Cable (for UK) 1x AC Power Cable (for US) 1x 48 www.kontron.com 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) 9.1. Electrical Specifications 9.1.1. Electrical Specifications for MC 3 104/156/170 System System Type Micro Client 3 (MC 3) Product Designation Input MC 3 104 24VDC (+/- 20% = 18 – 30VDC) 0.7A Nom (~20W) MC 3 121 24VDC (+/- 20% = 18 – 30VDC) 0.8A Nom (~22W) MC 3 150 24VDC (+/- 20% = 18 – 30VDC) 0.95A Nom (~30W) MC 3 170 24VDC (+/- 20% = 18 – 30VDC) 1.8A Nom (~45W) MC 3W 156 24VDC (+/- 20% = 18 – 30VDC) 1.05A Nom (~32W) 9.1.2. Electrical Specifications for the optional AC/DC Adapter Optional Parts AC Input DC Output AC/DC Adapter 100-240 V, 1.5 A, 50-60 Hz 24 VDC, 3.0 A 9.2. Environmental Specifications Thermal Management passive cooling (for CPU and system) Operating Temperature 0 … +50 °C (32 … 122 °F) for MC 3 104/121/150/170 0 … +60 °C (32 … 140 °F) for MC 3W 156 (*options : max. 50 °C) Storage/Transit Temperature -10 … +60 °C (14 … 140 °F) Operating Rel. Humidity 10% to 90% @ 35 °C, non-condensing Storage/Transit Rel. Humidity 10% to 90% @ 35 °C, non-condensing Operating Altitude Up to 2,000 m (6,600 ft) Storage / Transit Altitude Up to 4,500 m (15,000 ft) Operating Shock 15 G, 11 ms duration, half-sinus Storage / Transit Shock 30 G, 11 ms duration, half-sinus Operating Vibration 10–500 Hz: 1.0 G/3axis Storage / Transit Vibration 10–500 Hz: 2.0 G/3axis Protection Class IP65 (Front Panel Side), IP20 (Rear) www.kontron.com 49 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) 9.3. Mechanical Specifications 9.3.1. Dimensions for MC 3 104/121/150/170 and MC 3W 156 Dimension for MC 3 104 MC 3 121 MC 3 150 MC 3 170 MC 3W 156 Height 257 mm (10.118") 286 mm (11.260") 334 mm (13.150") 379 mm (14.921") 270 mm (10.630") Width 318 mm (12.520") 347 mm (13.661") 429 mm (16.890") 441 mm (17.362") 419 mm (16.496") Depth (total) 69 mm (2.71") 67.5 mm (2.658") 70.5 mm (2.758") 69.5 mm (2.697") 68.5 mm (2.204") Depth (without front plate) 64 mm (2.51") 62.5 mm (2.461") 65.5 mm (2.579") 64.5 mm (2.539") 63.5 mm (2.500") Weight 3.5 kg (7.716 lbs) 4.5 kg (9.921 lbs) 6.5 kg (14.33 lbs) 7.5 kg (16.535 lbs) 4.5 kg (9.921 lbs) Fig. 46: Frontal view of the MC 3 104 system 50 www.kontron.com 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) Fig. 47: Frontal view of the MC 3 121 system Fig. 48: Frontal view of the MC 3 150 system www.kontron.com 51 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) Fig. 49: Frontal view of the MC 3 170 system 52 www.kontron.com 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) Fig. 50: Frontal view of the MC 3W 156 system www.kontron.com 53 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) MC 3 104 – right side view MC 3 104 - rear view MC 3 121 – right side view MC 3 121 - rear view 54 www.kontron.com 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) MC 3 150 – right side view MC 3 150 - rear view MC 3 170 – right side view MC 3 170 - rear view www.kontron.com 55 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) MC 3W 156 – right side view MC 3W 156 - rear view 56 www.kontron.com 9. Technical Data Micro Client 3 – User’s Guide (Preliminary Version 0.99) 9.4. CE Directives and Standards CE Directives Low Voltage Directive (Electrical Safety) 2006/95/EC EMC Directive 2004/108/EC RoHS II Directives 2011/65/EU Electrical Safety Standards EUROPE EN 60950-1: 2006 USA UL 60950-1:2006 cULus Listed CB Scheme IEC 60950-1:2005 CB Certificate EMC Standards for MC 3 104/121/150/170 EN 61000-3-2:2006 Limits - Limits for harmonic current Limits - Limits for harmonic current emissions (equipment input current <= 16 A emissions (equipment input current <= 16 A per phase) per phase) +A1:2009 +A2:2009 Standards for MC 3W 156 EN 61000-3-3:2008 Limitation of voltage changes, voltage fluctuations and flicker in public lowvoltage supply systems, for equipment with rated current <=16 A per phase and not subjected to conditional connection Limitation of voltage changes, voltage fluctuations and flicker in public lowvoltage supply systems, for equipment with rated current <=16 A per phase and not subjected to conditional connection EUROPE Generic standards - Emission standard for residential, commercial and light-industrial environments (Emission): EN 61000-6-3: 2007 +A1:2010 Generic standards - Emission standard for residential, commercial and light-industrial environments (Emission): EN 61000-6-3: 2007 +A1:2010 Emission of Information technology equipment – Radio disturbance characteristics – Limits and methods of measurement: EN 55022:2010 Class B Emission of Information technology equipment – Radio disturbance characteristics – Limits and methods of measurement: EN 55022:2010 Class B ITE - Immunity characteristics - Limits and methods of measurement ITE - Immunity characteristics - Limits and methods of measurement EN55024: 2010 EN55024: 2010 Generic standards - Immunity for industrial environments (Immunity): EN 61000-6-2: 2005 Generic standards - Immunity for industrial environments (Immunity): EN 61000-6-2: 2005 U.S.A. FCC 47 CFR Part 15, Class A FCC 47 CFR Part 15, Class A Canada ICES-003 class A ICES-003 class A www.kontron.com 57 10. Standard Interfaces – Pin Assignments Micro Client 3 – User’s Guide (Preliminary Version 0.99) 10. Standard Interfaces – Pin Assignments Low-active signals are indicated by a minus sign. 10.1.1. Power Connector Pin Signal Name 1 0V input (-24 VDC polarity on the unit) 2 NC 3 +24 VDC (input) 3-pin POWER SUBCON (male) 10.1.2. Serial interface COM (RS232) Pin Signal Name 1 DCD (Data Carrier Detect) 2 RXD (Receive Data) 3 TXD (Transmit Data) 4 DTR (Data Terminal Ready) 5 GND (Signal Ground) 6 DSR (Data Set Ready) 7 RTS (Request to Send) 8 CTS (Clear to Send) 9 RI (Ring Indicator) 58 9-pin D-SUB Connector (male) www.kontron.com 10. Standard Interfaces – Pin Assignments Micro Client 3 – User’s Guide (Preliminary Version 0.99) 10.1.3. Serial Port (RS422/RS485) configured as RS422 (4-Channel Mode) Refer to the chapter 7.3.1 “RS422/RS485 Serial Interface Connector/s”, Table 1, Table 2 and Table 3. Pin Signal Name 1 TxD- 2 RxD+ (Receive Data+) 3 TxD+ (Transmit Data+) 4 RxD- (Receive Data-) 5 GND (Signal Ground) 6 RTS- (Request to Send-) 7 RTS+ (Request to Send+) 8 CTS+ (Clear to Send+) 9 CTS- 9-pin D-SUB Connector (female) (Transmit Data-) (Clear to Send-) 10.1.4. Serial Port (RS422/RS485) configured as RS485 (4-Wire Mode), full duplex, (Bus-Master) Refer to the chapter 7.3.1 “RS422/RS485 Serial Interface Connector/s”, Table 1, Table 2 and Table 3. Pin Signal Name 1 TxD- (Transmit Data-) 2 RxD (Receive Data+) 3 TxD+ (Transmit Data+) 4 RxD- (Receive Data-) 5 GND 6 NC 7 NC 8 NC 9 NC 9-pin D-SUB Connector (female) (Signal Ground) www.kontron.com 59 10. Standard Interfaces – Pin Assignments Micro Client 3 – User’s Guide (Preliminary Version 0.99) 10.1.5. Serial Port (RS422/RS485) configured as RS485 (2-Wire Mode), half duplex Refer to the chapter 7.3.1 “RS422/RS485 Serial Interface Connector/s”, Table 1, Table 2 and Table 3. Pin Signal Name 1 Data- 2 NC 3 Data+ 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC 9-pin D-SUB Connector (female) (Signal Ground) 10.1.6. CAN Connector Refer to the chapter 7.3.2 “DIP-Switch Settings (SW1) for LPCtoCAN Adapter”. Pin Signal Name 1 NC 2 CANL (galavic separated) 3 CAN0V (galavic separated) 4 NC 5 NC 6 NC 7 CANH (galavic separated) 8 NC 9 NC 9-pin D-SUB Connector (male) case GND 60 www.kontron.com 10. Standard Interfaces – Pin Assignments Micro Client 3 – User’s Guide (Preliminary Version 0.99) 10.1.7. DP Connector (DisplayPort) Pin Signal Name 1 ML LANE 0+ 2 GND (ML LANE 0) 3 ML LANE 0- 4 ML LANE 1+ 5 GND (ML LANE 1) 6 ML LANE 1- 7 ML LANE 2+ 8 GND (ML LANE 2) 9 ML LANE 2- 10 ML LANE 3+ 11 GND (ML LANE 3) 12 ML LANE 3- 13 AUX_SEL# 14 Pull-down to GND 15 AUX CH+ 16 GND (AUX CH) 17 AUX CH- 18 Hotplug 19 GND (GND_DDC) 20 +3.3V (DDC EEPROM power) 500mA fused 20-pin DP Connector 10.1.8. USB Port Pin Signal Name 1 VCC 2 Data- 3 Data+ 4 GND www.kontron.com 4-pin USB Connector Type A Version 2.0 61 11. Technical Support Micro Client 3 – User’s Guide (Preliminary Version 0.99) 11. Technical Support For technical support, please contact our Technical Support department: e-mail: [email protected] Web: http://www.kontron.com/support Make sure you have the following information on hand when you call: • the unit part id number (PN), • the serial number (SN) of the unit; the serial number can be found on the type label, placed on the rear side of the system. Be ready to explain the nature of your problem to the service technician. If you have questions about Kontron Europe or our products and services, you can reach us by e-mail or at: www.kontron.com . 11.1. Returning Defective Merchandise Please follow these steps before you return any merchandise to Kontron Europe: 1. Download the corresponding form for returning a device with an RMA No. [RMA (Return of Material Authorization)] from our website www.kontron.com / Support / RMA Information. You also can contact our Customer Service department to obtain an RMA No.: e-Mail: [email protected] 2. Ensure that you have received an RMA number from Kontron Customer Services before returning any device. Write this number clearly on the outside of the package. 3. Describe the fault that has occurred. 4. Please provide the name and telephone number of a person we can contact to obtain more information, where necessary. Where possible, please enclose all the necessary customs documents and invoices. 5. When returning a device: • Pack it securely in its original box. • Enclose a copy of the RMA form with the consignment. Corporate Offices Europe, Middle East & Africa North America Asia Pacific Oskar-von-Miller-Str. 1 85386 Eching/Munich Germany Tel.: +49 (0)8165/ 77 777 Fax: +49 (0)8165/ 77 219 [email protected] 14118 Stowe Drive Poway, CA 92064-7147 USA Tel.: +1 888 294 4558 Fax: +1 858 677 0898 [email protected] 17 Building,Block #1,ABP. 188 Southern West 4th Ring Beijing 100070, P.R.China Tel.: + 86 10 63751188 Fax: + 86 10 83682438 [email protected] 62 www.kontron.com