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SERVICE MANUAL Repair for Cellular Telephone
PHILIPS 859 LEVEL 1 / LEVEL 2
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SERVICE MANUAL Last updates:
DATE
MODIFICATION
22/09/04
CREATION
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CONTENTS 1.0
PURPOSE......................................................................................................................................5
2.0
SCOPE ............................................................................................................................................5
3.0
REFERENCE...............................................................................................................................5
4.0
GLOSSARY / ACRONYM LIST .........................................................................................5
5.0
TEST EQUIPMENT AND TOOLS .....................................................................................5
6.0
TEST AND INSPECTION PLAN ........................................................................................6
6.1 6.2
7.0 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11
8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8
9.0
USER INTERFACE TEST ...................................................................................................................6 RF TEST .........................................................................................................................................6
BEFORE STARTING...............................................................................................................8 DESCRIPTION OF THE TRANSCEIVER ..............................................................................................8 DESCRIPTION OF THE DISPLAY ......................................................................................................9 USING THE MENU .........................................................................................................................10 REMOVE THE BATTERY.................................................................................................................11 INSERTING / REMOVING THE SIM-CARD ......................................................................................12 INSERTING THE BATTERY .............................................................................................................13 CHARGING THE BATTERY .............................................................................................................14 INFRARED QUICK PRESENTATION .................................................................................................15 MMS QUICK PRESENTATION........................................................................................................16 JAVA QUICK PRESENTATION .........................................................................................................16 TV SLIDESHOW QUICK PRESENTATION ........................................................................................17
TEST PROCEDURES ............................................................................................................18 INITIAL FUNCTIONAL CHECK FOR PHILIPS 859 ...........................................................................18 RF TEST .......................................................................................................................................23 BATTERY CHARGING (IGN : IGNITION) / CURRENT CONSUMPTION ..............................................29 W@P TEST PROCEDURE................................................................................................................31 E-MAIL TEST PROCEDURE.............................................................................................................37 MMS TEST PROCEDURE ...............................................................................................................39 INFRARED TEST PROCEDURE ........................................................................................................41 CAMERA TEST PROCEDURE ..........................................................................................................42
ASSEMBLY / DISMANTLEMENT PROCEDURES ................................................43
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9.1 9.2 9.3
DISMANTLEMENT .........................................................................................................................43 ASSEMBLY ....................................................................................................................................54 EXPLODED VIEW ...........................................................................................................................61
10.0
SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS ....................62
11.0
RECOMMENDED PART LIST CT8598 PHILIPS 859 ........................................64
ANNEX 1 .................................................................................................................................................65
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PURPOSE
This document establishes the functional test and inspection procedures for the second level service repair of the PHILIPS 859 transceiver.
2.0
SCOPE
The test plan is applicable to all levels of service repair of the PHILIPS 859 transceiver.
3.0
REFERENCE
None.
4.0
GLOSSARY / ACRONYM LIST Window or Bezzel SW PN CN HW ASC NSC Test SIM Card Test SIM Card « SP »
5.0
Protective plastic over the LCD display Software Hardware Configuration of the Mobile Matrix for Types of SW used on the different hardware Hardware Authorized Service Center National Service Center Used for functionality of PHILIPS Mobile Phones SIM Card used to simulate the user interface and enable radio tests
TEST EQUIPMENT AND TOOLS
Equipment / Tools - Test SIM Card « Production » - Test SIM Card « SP » - Data Connect Cable
- Part No. : 4311 255 00781 - Part No. : 4311 255 00782 - Part No. : 4311 255 21970
- Digital Multimeter - Recommended Model : Fluke (Specification with current reading in mA). - Specific Screw Driver + Tip - Part No. : 4311 255 30131 - Part No. : 4311 255 30181 (Specific screw driver tip) - Paper Cut tool - Digital Radio communication Tester. - Coupling system with shielded chamber ONLY.
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TEST AND INSPECTION PLAN
The test plan is derived from the Product Test Reference of PHILIPS 859.
6.1
User Interface Test
Use the Test SIM Card to test the transceivers as follows : • • • • • •
• • • • •
On/Off button LCD Backlight Keyboard Test Side Keys Vibrator Test Audio Test Antenna Test ( to measure the radiated power level. Not necessary when using an antenna coupler) LCD (big & small) IRDA IMEI Tester Status/Eeprom Status
With a fast Charger connected with the PRODUCT’s bottom connector, check the full scrolling from one mode to the next when charging IGN (Ignition) – Battery.
6.2
RF Test
The purpose of the radio test is to prove that the tested phone is compliant to the Standard. The radio test must be performed with a Digital Radio Test Set. The mobile has to be set on the antenna coupler inside the shielded chamber.
Due to a not accessible RF connector when the Product is closed, it will be necessary to make radio test inside Shielded chamber only. See Help Radio Files Over the antenna - RF Calibration.pdf & Over the antenna - The equipments.pdf under the Internet Web Site : http://philipscscc.soft2you.net/ in " Technical Support \ Component List \ Wireless \ PHILIPS 639 " section Use the Test SIM Card « SP »to test the GSM 900 / DCS 1800 band
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Use the Test SIM Card « SP »to test the following RF items • •
GSM 900 / DCS 1800 band GPRS capability
In case the RF tester is not suitable for GPRS tests, GSM900/DCS1800 test may be considered as sufficient provided that the sensivity tests are strengthened by reducing the RF level down to -104dBm.
RLC / MAC
RRM
This reasoning is based on the fact that all the protocol steps (GPRS attach, GPRS detach, …) are achieved on the GSM/DCS bands and validated by Philips Approval department.
BLER CS1 to CS4
L1 [Sequencer]
The new parameter to check, introduced by GPRS, would be BLER (Blocks Error Rate).
HARDWARE LAYER [Function book for DSP control]
As shown on the drawing, it involves more modules than BER DSP
Signals paths BLER compared to BER
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BER
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7.0
BEFORE STARTING
7.1
Description Of The Transceiver Big display screen : 65536 colours TFT (128 x 160 pixels).
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Small screen LCD This model features a small colour LCD screen on the exterior of the flip. (4096 colours CSTN, 96 x 64 pixels) Integrated Camera :Digital zoom x2, x4
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7.2
Description Of The Display
0PERATOR DATE CLOCK DAT E
CLOCK
BIG DISPLAY
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SMALL DISPLAY
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Using The Menu
The Idle screen show you which menu you can access using the up/down/left/right arrowheads of the navigation key.
The carrousel is a circular loop of icons displayed on the screen. Each icon represents a feature or operation of your phone. All icons don’t fit within the screen; the hidden ones appear when scrolling ◄ or ►. You access the main carousel by pressing OK, when in idle mode. Move ◄ (anti clockwise) or ► (clockwise) and press OK, when the feature or option of your choice is selected.
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Remove the Battery
Press on the back cover of your phone as shown above and slide it downwards to remove it.
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Release the battery pack by loosing the two clips, and then remove the battery.
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Inserting / Removing The SIM-Card
Install the SIM card : • Ensure that the phone is switched off and the phone battery is removed. • Push the put the Metal clip away. • With the metallic side of the SIM card facing down, and the clipped corner matched, insert the SIM card into its compartment. • Secure the SIM card as shown on picture 2.
Remove the SIM card: • Switch off the phone and remove the battery. • Put the metal clip away to release the SIM card. • Remove the SIM card.
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Inserting The Battery
Press on the back cover of your phone as shown on the right and slide it downwards to remove it.
Place the battery in its slots as shown below: first place its right side against the right edge of the phone and press until it clips. Replace the back cover of your phone: hook the front housing onto the hinges on the top of the phone, then press the bottom down until the latch catches.
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Charging The Battery
Once the battery and battery cover are clipped on the phone, plug the connector of the charger (supplied with the phone, in the box) into the BOTTOM hand socket at the base of the phone on one end, then plug it into a main AC power socket with easy access on the other end (as shown on the drawing).
The
symbol indicates the state of charge :
During charging the 4 charge indicators change; each bar represents around 25% of charge. Bars moving Battery is charging Bars steady Battery is fully charged Battery outline flashing (see troubleshooting chapter) When all 4 bars are steady the battery is fully charged, you can disconnect the charger. It takes around 1.45 hours to fully recharge your mobile phone.
If the battery is completely flat, the battery icon will only reappear after 2 or 3 minutes of charging.
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Infrared Quick Presentation
Philips 859 integrates the infrared technology (also called IrDA), that allows to send or receive data to and from other IrDA-compliant devices through a wireless link (e.g., another mobile phone, a PC or PDA, a printer etc.). Instead of sending a message, you can decide to use IrDA to quickly send a sound or to receive pictures from PDA. You can also use your mobile phone together with a PC or a PDA, e.g. to surf the Internet or send faxes. Before sending or receiving data to and from another device, they must be correctly positioned in relation to your mobile phone. Make sure that the respective IrDA ports are facing each other and are a maximum of 50 cm away from each other (see diagram). Also make sure that nothing obstructs the IrDA beam. press “OK”, to send the selected data to the other device. For More Information concerning Infrared function, please read user Guide.
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MMS Quick Presentation
Your mobile phone allows you to send and receive MMS (multimedia messages), featuring texts, pictures and sounds, including music mixes you have created with BeDJ or memos that you have recorded. A multimedia message can be made of one slide (including text, sound and image), or of several: in this case, the message is played in a slide show, whether you send it to an e-mail address or to another mobile phone. For More Information concerning MMS function, please read user Guide.
7.10
Java Quick Presentation
Philips 855 features JAVA, which allows you to run JAVA compatible applications. Java allows you to display a list of applications, games and services, and to select most interesting. The application is then sent by radio connection towards your Mobile, where it is installed and immediately usable.
For More Information concerning Java function, please read user Guide.
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TV Slideshow Quick Presentation
This feature allows you to display your JPEG pictures listed in the Picture album (automatically in a slideshow, or manually, one-by-one) on a TV screen via the TV Link accessory or on the screen of your phone. This data cable allows you to display a slide show on your TV. Simply connect the data end of the cable to the headset (top) connector on the right hand side of your phone, then connect the video end to the video IN connector of your TV or VCR. For More Information concerning TV Slideshow function, please read user Guide.
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8.0
TEST PROCEDURES
8.1
Initial Functional check for PHILIPS 859
8.1.1
Insert the Test Production Card into the SIM reader at the back of the mobile phone and clip a charged battery on the phone. Press the “ON” button for 2 seconds so as to the mobile turn on. After the animation, the LCD will show a message which contains information of FA (Final Adjustment) status and 12NC.. The mobile phone is now in Test Mode. Follow the instructions as mentioned below:
8.1.2 8.1.3
Step
Procedure Press Key 1:
1 Press Key 1 again. Press Key 2: (Video loop) 2 Press Key 2 again. Press Key 3: (Audio loop local effect) 3 Press Key 3 again. Press Key 4: LEDs TEST 4 Press Key 4 again. Press Key 5: (Checkerboard test)
Observation MANUAL TEST GOOD is displayed on the main LCD. 1 MANUAL Left corner displays 00 AUTOTEST 00 KBD RAM The Camera is active the picture is displayed on the main LCD. 2 MANUAL Left corner displays 01 AUTOTEST 00 KBD RAM LocalEffect XX XX XX XX XX 3 MANUAL Left corner displays 02 AUTOTEST 00 KBD RAM Check Main LCD and Keyboard backlight 4 MANUAL 03 AUTOTEST 00 KBD RAM Checkerboard 1, 2 & 3 pixel on
Left corner displays
5 Press Key 5 again.
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Left corner displays
5 MANUAL 04 AUTOTEST 00 KBD RAM
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Press Key 6: CLAMSHELL TEST 6
Press Key 6 again.
While checking LCDs screens open and close the product. 6 MANUAL 05 AUTOTEST 00 KBD RAM Look at the camera, the small LCD displays your picture. 7 MANUAL Left corner displays 06 AUTOTEST 00 KBD RAM "EEPROM STAT” H-0000-30-00 H-0000-00-00 SimLk XXXXX (Sim lock Status)
Left corner displays Press Key 7: Small LCD Test 7 Press Key 7 again Press Key 8: EEprom Test 8 Press Key 8 again
8 MANUAL 07 AUTOTEST 00 KBD RAM
Left corner displays Press Key 9: Product information Compare information with label printed on back case
VY made in Le Mans SA made in Singapore EO made in Shenzhen
9 Press Key 9 again Press Key *: 10 Press Key * again Press Key 0: 11
Press Key 0 again Press Key +:
12
“PROD INFO” “XXXXXXXXX” (PN Number) “XXXXXXXX” “XXXXXXXX”
Press Key + again
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9 MANUAL 08 AUTOTEST 00 KBD RAM MANUAL TEST BAD is displayed on the main LCD. * MANUAL Left corner displays 12 AUTOTEST 00 KBD RAM “MELODY TEST " User Melody should be heard and vibrations felt 0 MANUAL Left corner displays 09 AUTOTEST 00 KBD RAM "FA/12NC” FA GOOD (Must be good) X XXXXXXXXXXX (12NC) ? MANUAL Left corner displays 17 AUTOTEST 00 KBD RAM Left corner displays
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Press Key -:
"KEY WITHOUT TEST"
Press Key - again
Left corner displays
13 Press Key
? MANUAL 18 AUTOTEST 00 KBD RAM
"KEY WITHOUT TEST"
:
14 Press Key
SEN MANUAL 0F AUTOTEST 00 KBD RAM
Left corner displays
Press same Key again :
"KEY WITHOUT TEST"
15
END MANUAL 10 AUTOTEST 00 KBD RAM
Press same Key again
Left corner displays
Press Key
"KEY WITHOUT TEST"
:
16
@ MANUAL 1B AUTOTEST 00 KBD RAM
Press same Key again
Left corner displays
Press Key
"KEY WITHOUT TEST"
:
17
C MANUAL 1C AUTOTEST 00 KBD RAM
Press same Key again
Left corner displays
Press Key
:
"KEY WITHOUT TEST"
Press Key
again
Left corner displays
Press Key
:
"KEY WITHOUT TEST"
Press Key
again
Left corner displays
18
< MANUAL 0C AUTOTEST 00 KBD RAM
19
UP MANUAL 0A AUTOTEST 00 KBD RAM
Press Key
:
"KEY WITHOUT TEST"
Press Key
again
Left corner displays
Press Key
:
"KEY WITHOUT TEST"
Press Key
again
Left corner displays
20
21
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> MANUAL 0D AUTOTEST 00 KBD RAM DOW MANUAL 0B AUTOTEST 00 KBD RAM
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Press Key OK:
"KEY WITHOUT TEST"
Press Key OK again
Left corner displays
Press Key “ # ”:
" PAGE " " SELECTION" " 00 "
22
11
Press Key “ # “ again Left corner displays
OK MANUAL 0E AUTOTEST 00 KBD RAM
# MANUAL 13 AUTOTEST 00 KBD RAM
Advanced autotests (used generally for troubleshooting) Press “ # ” key to display “PAGE SELECTION.” PRESS Key "1" to change test page to "01", then press OK. (default test page is 00) Step
1
Procedure Press Key 1 Accessory test
Observation "AUDIO EEP" “XX XX XX XX” “XX XX XXXX”
Press Key 1 again Left corner displays Press Key 2 handsfree test
2
"Handsfree" “XX XX XX” “XX XX ”
Press Key 2 again Left corner displays Press Key 3 handsfree test
“Sleep Mode”
Press Key 3 again
Left corner displays
Press Key 4
“ADC MEASURES” “XXXX XXXX” “XXXX XXXX
3
4
Press Key 4 again Left corner displays Press Key 5
5
Press Key 5 again
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1 MANUAL 00 AUTOTEST 01 KBD RAM
“MEMORY TEST” “XXXXXXXX” “XXXX XXXX RAM OK Left corner displays
2 MANUAL 01 AUTOTEST 01 KBD RAM 3 MANUAL 02 AUTOTEST 01 KBD RAM
4 MANUAL 03 AUTOTEST 01 KBD RAM
5 MANUAL 04 AUTOTEST 01 KBD RAM
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Press Key 7
“ANTENNA TST” “Tx Level 10” “CHANNEL 0055
(use keys 2 & 8 to change level) (use keys 4 & 6 for channel selection) Press C to switch from a radio band to another one
6 Press Key 7 again Press Key 9
7 MANUAL 06 AUTOTEST 01 KBD RAM
Left corner displays
Rx power measurement “POWER 0055 -90” (use keys 2 & 8 to change level) (use keys 4 & 6 for channel selection) Press C to switch from a radio band to another one
7 Press Key 9 again
9 MANUAL 08 AUTOTEST 01 KBD RAM
Left corner displays
8.1.4
If any of these steps failed functional, please refer to Chapter 10.
8.1.5
Perform visual check on battery connectors, car kit connectors and casing. If corrosion or deform send to NSC for repair.
8.1.6
If the product is good, it is considered as a NFF (No Fault Found) product. All the NFF products must be directly returned to the customer.
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8.2
RF Test
8.2.1
The Test SIM Card “SP” must be inserted in the phone before starting the tests.
8.2.2
Set the equipment as shown on the picture in chapter 6.2
8.2.3
Set RF losses.
8.2.4
The following operations must be done:
8.2.5
-
Synchronization/Registration Call set up from the mobile Voice loopback ( to check the sound quality) Call release Call set up from tester Call release from tester
-
GPRS attach GPRS detach
those two operations have to be added when the radio tester allows it
The following parameters must be checked in TCH loop mode : Emission parameters : Reception parameters : -
Power level RMS phase error Peak phase error Frequency error Power ramping Timing Advance Rx level Rx quality BER (Byte Error Rate) FER (Frame Error Rate) BLER (Block Error Rate)
(can be replaced by a BER test at -104dBm)
Generally the test sequences built inside the testers will be used to check the mobile. You must assess that the test sequences limits comply with the standard specifications and defined test plan.
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8.2.6
Radio test plan
Find below all the measurements that have to be done by test sequences. Synchronization/Registration Call set up from the mobile Voice loopback ( to check the sound quality) Call release Call set up from tester Call release from tester GSM900-DCS1800 handover DCS1800-PCS1900 handover GPRS attach GPRS detach
To be checked To be checked To be checked To be checked To be checked To be checked To be checked To be checked To be checked To be checked GSM Channels
Power level
High level
TX measurements
Mid level
Low Level
Measurements Power level RMS phase error Peak phase error Frequency error Power ramping Timing advance Power level RMS phase error Peak phase error Frequency error Power ramping Timing advance Power level RMS phase error Peak phase error Frequency error Power ramping Timing advance
Low
Mid
X X X X X
X X X X X
X
X X X X X X X
X
X
-85.0 dBm
RX measurements -102.0 dBm
-104.0 dBm
Measurements Rx level Rx qual BER (Byte Error Rate) FER (Frame Error Rate) Rx level Rx qual BER (Byte Error Rate) FER (Frame Error Rate)
Low
Mid
Mid
PCS Channels
High Low
Mid
High
X
X X X X X X X
X X X X X X X
X X X X X X X
X
X
X
X
X
X
X
X
X
X
GSM Channels RF Level
DCS Channels
High Low
DCS Channels
High Low
Mid
PCS Channels
High Low
Mid
High
X
X
X
X
X
X
X
X
X
X
X
X
X X X X
X X X X
X X X X
X X X X
X X X X
X X X X
BLER*(Bloc Error Rate)
X
X
BER Measurements on 104 frames = 8200 bits minimum * BLER tests on 200 blocs only In case the Radio tester is not GPRS capable replace this test by a BER test at -104.0dBm
When using a wired test solution (via RF cable), don't forget that it is mandatory to measure the power level radiated by the antenna (powermeter recommended). It is the only way to ensure good contact between antenna and main board. This warning doesn't apply when using an antenna coupler.
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GSM Specification (900 Mhz)
Test parameter EMISSION Phase Error RMS Phase Error Peak Frequency Error Power Ramping Modulation Switching Transients Timing Advance Power Reading Output Power Average
RECEPTION Rx Level Rx Qual Rx Level Rx Qual Rx Level Rx Qual TCH LOOP SENSITIVITY BER FER BER FER
Channel
Level
Standard specifications
1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124
5, 10, 15 5, 10, 15 5, 10, 15 5, 10, 15 5, 10, 15 5, 10, 15 5, 10, 15
0 to 5 degrees -20 to +20 degrees -90 Hz to +90 Hz Mask Mask Mask +/- 1.00 bit
1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124
Level 19 Level 15 Level 10 Level 5
5 +/- 5 dBm 13 +/- 3 dBm 23 +/- 2 dBm 33 +/- 2 dBm
1, 62, 124
-102 dBm
1, 62, 124
-85 dBm
1, 62, 124
-60 dBm
4 to 12 0 to 1 21 to 29 0 46 to 54 0 to 0
1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124
-85 dBm -85 dBm -102 dBm -102 dBm
0% 0% < 2.44% 0%
If a phone is out of the specifications, it must be sent to the Repair Centre.
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PCN Specification (1800 Mhz)
Test parameter ÉMISSION Phase error RMS Phase error Peak Frequency Error Power Ramping Modulation Switching Transients Timing Advance Power reading Output Power
RECEPTION Rx Level Rx Qual Rx Level Rx Qual Rx Level Rx Qual
Channel
Level
Standard specifications
512, 700, 885
0,5,10 0,5,10 0,5,10 0,5,10 0,5,10 0,5,10 0,5,10
0 to 5 degree -20 to +20 degree -180 Hz to + 180 Hz Mask Mask Mask +/- 1.00 bit
Level 0 Level 10 Level 15
30 +/- 2 dBm 10 +/- 4.0 dBm 0 +/- 5.0 dBm
-102dbm -102dbm -85dbm -85dbm -60dbm -60dbm
4 to 12 0 to 1 21 to 29 0 46 to 54 0
-85dbm -85dbm -102dbm -102dbm
0% 0% 2.44% 0%
512, 700, 885 512, 700, 885 512, 700, 885
TCH LOOP SENSITIVITY BER FER BER FER
512, 700, 885 512, 700, 885 512, 700, 885 512, 700, 885
If a phone is out of the specifications, it must be sent to the Repair Centre.
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PCS Specification (1900 Mhz)
Test parameter ÉMISSION Phase error RMS Phase error Peak Frequency Error Power Ramping Modulation Switching Transients Timing Advance Power reading Output Power
RECEPTION Rx Level Rx Qual Rx Level Rx Qual Rx Level Rx Qual
Channel
Level
Standard specifications
512, 810
0,5,10 0,5,10 0,5,10 0,5,10 0,5,10 0,5,10 0,5,10
0 to 5 degree -20 to +20 degree -190 Hz to + 190 Hz Mask Mask Mask +/- 1.00 bit
Level 0 Level 10 Level 15
30 +/- 2 dBm 10 +/- 4.0 dBm 0 +/- 5.0 dBm
-102dbm -102dbm -85dbm -85dbm -60dbm -60dbm
4 to 12 0 to 1 21 to 29 0 46 to 54 0
-85dbm -85dbm -102dbm -102dbm
0% 0% 2.44% 0%
512, 810 512, 810 512, 810
TCH LOOP SENSITIVITY BER FER BER FER
512, 810 512, 810 512, 810 512, 810
If a phone is out of the specifications, it must be sent to the Repair Centre.
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8.2.10 GPRS Specification (900Mhz & 1800 Mhz)
RADIO : GPRS part Class 4
Class 10
Class 12
§ GSM 11.10
Rx Rx Levels Rx Levels Linearity Sensivity BER/FER -85dBm (8200 samples) BER/FER -102dBm (8200 samples) BLER CS-1 (-104dBm) BLER CS-2 (-104dBm) BLER CS-3 (-104dBm) BLER CS-4 (-101dBm)
< 10% on 400blocs with 20 blocs errors < 10% on 400blocs with 20 blocs errors < 10% on 400blocs with 20 blocs errors < 10% on 400blocs with 20 blocs errors
14.16 14.16 14.16 14.16
Tx Phase error RMS Phase error Peak Frequency error Output Power Levels Power Ramping
idem GSM 900/1800 on last timeslot idem GSM 900/1800 on last timeslot idem GSM 900/1800 on last timeslot GSM 900/1800 on all timeslot and conf. GSM 900/1800 on all timeslot and conf.
13.16.1 13.16.1 13.16.1 13.16.2 13.16.2
idem GSM 900/1800 idem GSM 900/1800
21.5 21.5 14.2.1
idem GSM 900/1800
14.2.1
idem GSM 900/1800
If a phone is out of the specifications, it must be sent to the Repair Centre.
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8.3
Battery Charging (IGN : Ignition) / Current consumption
8.3.1
Charger detection / Battery charging
- Plug the transformer unit into an easily accessible AC power socket. - Insert the Test production Card in the mobile, plug a dummy Battery. - The charge current is observed thanks to the voltage measurement (with a multimeter) on a resistor inserted in the current path. (the rule I= U/R has to be applied) - Plug the connector of the charger ( +5.5V 0.6A max.) into the right socket at the base of the transceiver. The battery symbol should indicate the state of charge : • •
Bars moving Steady
- means the battery is being charged. - means the battery is fully charged.
If the battery is totally discharged, the battery icon will start scrolling 2 to 3 minutes only after being connected to charger. Just after charger plugging a pre-charge current 30 < I (mA) < 40 can be observed during 2 or 3 seconds After few seconds a charge current of 165 mA approx. has to be observed - Unplug the charger
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8.3.2
Current consumption
Test conditions :
- Production test SIM Card inserted in the product - Fake battery connected to stabilized power supply.
a) Check current_OFF : When the mobile is OFF the current measured must be : 0.00 < I (mA) < 0.1
b) Check Current_ON - Turn the mobile on. During the ignition phase (the first seconds after pressing the ON Key) a current consumption of 6080mA can be observed. This is followed by a peak current of 260-280mA. Finally, the current consumption is stabilized around 90mA . (TAT Idle screen, the LCD backlight is ON) Typ 88,5mA Low 83,5mA Max 93,8mA
c) Check Current_maximum - Press on # to activate Page selection. Press the Key 1 and then OK to select Page 1 - Press on Key 7 to select Antenna test. Press on the Key 8 as much times as necessary to reach level 5. (The mobile is now set at his maximum emission level) When the mobile is emitting the current measured must is around 260mA. The limits are : 200 < I (mA) < 320 - Remove the battery. - Gently slide the card out away from the Product
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8.4
W@p Test procedure
With regard to the mobile phones only four things can prevent the W@P applications to operate properly: • • • •
The Mobile Phone is not W@P able Registration problem (W@P & data/fax options should be needed depending on the operator) A bad configuration (wrong W@P parameters) The mobile has a deficient Radio part.
So that’s why to solve W@P problems the following process must be observed. Ensure about the W@P capability of the mobile phone. Interrogate the customer regarding his operator registration. Check with the customer that all the needed parameters are stored in the phone memory ( a quick test has to be performed to check memory reliability) Perform a functional and a radio test of the mobile phone. The W@P Test procedure as to be performed only if the customer complains about W@P applications. 8.4.1
Functional and radio test
Before starting the W@P procedure it must be assumed that the functional test and the radio test have been done successfully. (Refer to chapters 8.1 & 8.2)
8.4.2
W@P Menu explanation (to be checked using the Operator Simcard)
When you launch Wap functions, you see this screen.
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1.Home page parameter (URL): This parameter is a string of characters (ASCII) used to identify the protocol (eg: HTTP), the location of the server (eg: WAP.Philips.com), the port number (optional if = 80) and the access path (eg:/glossair/glossair.htm).The end user can use the operator’s home page or set up another one in the mobile phone. The URL can be set as follows: The Homepage is the link to the first WAP site you will access when launching WAP from the idle screen. In most cases, this menu item of the WAP services menu is preconfigured and will connect directly to your operator’s WAP homepage. You can change this default homepage by specifying the name and URL address of another homepage, which will then replace the current one 2.Enter Address: Allows to enter a WAP site address, to which you can connect directly when selecting it and pressing “OK”. This is a quick way to access WAP addresses 3.Settings: a) Edit HomePage: Allow you to change the Homepage name and address: b) Select Profiles: This menu allows you to select one of the available profiles, and to then define the connection settings for each of them:
c) Connection: - Select Connection: Allows you to select one of the data profiles you have defined in Settings > Network > Access settings. In the list that appears, select the connection setting of your choice.
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- Bearer: Allows selecting the type of network used by the selected profile when launching a connection. GSM or GPRS: your mobile will only use the GSM or the GPRS network for WAP connections. - Proxy address: Allows specify a proxy gateway address to be used when launching a WAP connection using the selected profile. - Proxy Port: Allows specify a proxy port number, in case the Proxy you are using requires a different port number. - Security: Certificates: Display the list installed security certificates Session Info: Display information about the current WAP session : security type, class, etc. Current Certificate: Display the currently used security certificate. 8.4.3
W@P Parameter settings (to be checked using the Operator Simcard)
GSM Settings (Menu Settings-Network-Access settings-…) GSM settings consist in many parameters : • • • •
Phone number Login Password Inactivity time
Phone number parameter: This parameter is the phone number required to perform a data transmission to the Internet Service Provider (ISP) and given by the operator. ISP use either analogue or numeric interfaces to connect to the subscriber. If the operator uses a digital interface but the phone number is set in the analogue area of the phone, data connection will fail (and vice versa). Login parameter: This parameter is provided by the operator. Password parameter: This parameter is provided by the operator. Gateway parameter (IP): An IP address is used to recognize computers connected to a network. It is made up of 4 * 3 digits (8 bits) and separated by points. Each computer has its own IP address. For W@P application, IP address is used to access the gateway. This parameter is provided by the operator.
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Inactivity time: This parameters allows you to manage an inactivity time period after which the phone automatically ends up the w@p session and returns to idle mode screen.
GPRS Settings (Menu Settings-Network-Access settings-…) GPRS settings consist in many parameters: • • • •
APN Login Password Inactivity time
APN Number: This parameter sets the address of the external data network. You want to connect to, a text string or an IP address used to establish the connection with your w@p service provider (ISP). 8.4.4
W@P Application launch
The phone is now ready to access to the W@P Gateway. Please launch the W@P application to ensure it works properly.
8.4.5
Memory reliability
After recording the W@P parameters : Turn off the mobile Remove the battery Wait 5 seconds Clip the battery again Turn on the mobile Check that the parameters are still present.
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8.4.6
W@P Error messages
Error messages may be displayed on the mobile phone screen. Some of these are listed next: Network not responding: This error message is displayed for various problems, such as: Network cannot be reached (not enough reception bars). Login and/or password are wrong. Subscription does not allow W@P access Server not responding: Could be due to: Bad IP address (gateway parameter). Internet server is not enabled: Could be due to: Bad IP address (gateway parameter). Not acceptable: Could be due to: Bad home page address (URL) An internal gateway error prevents the gateway from fulfilling your request: Could be due to: Bad home page address (URL) PROCEED http://phone.com Could be due to: Bad home page address (URL) Error content exit size XXXX bytes: Could be due to: Too much data are coming to the phone. Operator dependent. Try later: Could be due to: Network cannot be reached (not enough reception bars). Busy network. Bitmap error: Could be due to: The content is not W@P; the image can not be displayed. Note: The phone can not be switched off with ON/OFF key when W@P application is used. It has not to be considered as a bug.
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8.4.7
W@P Exchange criteria
Exchanges for W@P problems should be extremely rare because the chances of having a defective mobile phone is small compared to the misuse of the customers. W@P is a software application and must be considered as such. From a hardware point of view, the Flash memory may have to be changed if W@P parameters cannot be saved but the probability of encountering this problem is near to zero. The mobile phone has to be considered as a defective one only if the memory test or the functional & radio tests are wrong. The points which have to be checked carefully with the customers are listed next: * W@P parameters (phone not W@P locked) is wrong, W@P connection will fail.
These parameters are very critical. If a letter, a sign or a number
* Covered area The end user should access W@P services with only 1 reception bar. In practice, it is assumed that more than 2 bars are required. For testing purpose, the help desk/ASC/NSC operator will have to ask the end user to test the phone in a well covered area (minimum of 3 bars). * WAP phone A WAP phone is mandatory in order to access W@P services. However, the subscription is operator dependent. * Call barring
Call barring has to be cancelled (menu: outgoing/data calls)
* Hourglass icon If the end user can see the transmitting icon (after the hourglass icon) on the mobile it means Internet access was successful. Hence, the mobile phone is working correctly.
phone,
* Roaming If the end user is in a foreign country, he may not be able to use the W@P feature or may have to change the W@P parameters (for example, use the analogue number instead of the ISDN one). The customer has to contact his/her operator for further information. * Number of attempts W@P services may be accessed after several attempts depending on the covered area or the network status (busy). Obviously, this is not a case for exchange and the help desk/ASC/NSC operator will have to make sure that the end user has tried several times before diagnosing the problem. * Impossible to display W@P pages A W@P page may be displayed on the mobile phone screen of a competitor and not by the Philips transceiver. The help desk /ASC/NSC operator will have to explain that the W@P navigators are different. Sometimes, contents of particular pages can be decoded by a navigator and not by another (idem for Netscape and Internet Explorer).
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8.5
E-mail Test Procedure
With regard to the mobile phones only two things can prevent the W@P applications to operate properly : • •
A bad configuration (wrong E-mail parameters) The mobile has a deficient Radio part.
So that’s why to solve E-mails problems the following process must be observed. Interrogate the customer regarding his Internet subscription and his Internet Service Provider. Check with the customer that all the needed parameters are stored in the phone memory ( a quick test has to be performed to check memory reliability) Perform a functional and a radio test of the mobile phone. The E-mail Test procedure as to be performed only if the customer complains about E-mail applications. 8.5.1
Functional and Radio Tests
Before starting the E-mail procedure it must be assumed that the functional test and the radio test have been done successfully. (Refer to chapters 8.1 & 8.2) 8.5.2
E-mail parameters settings (to be checked using the Operator Simcard)
Press OK to access to the carrousel, select Message, press OK, then select the E-mail icon and press OK.
Then proceed as explain in the User Guide (Chapter 8 – page 44)
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8.5.3
E-mail sending/receiving verification
Once all the parameters mentioned in the previous chapter have been checked. The mobile phone is ready to send/receive E-mails. Check this by sending an E-mail from the mobile phone and checking the destination mailbox from a computer. Or send an E-mail from a computer and check your mailbox from the mobile phone.
8.5.4
Memory reliability
After recording the E-mail parameters : Turn off the mobile Remove the battery Wait 5 seconds Clip the battery again Turn on the mobile Check that the parameters still present. 8.5.5
E-mail Error messages
Error messages may be displayed on the mobile phone screen. Some of these are listed in Chapter 13 W@P 8.5.6
E-mail Exchange criteria
Exchanges for E-mail problems should be extremely rare because the chances of having a defective mobile phone is small compared to the misuse of the customers. Error messages during connections are mainly due to incorrect parameters: you should contact your GSM operator and your Internet Service Provider before first use, in order to have the appropriate GSM/GPRS parameters and mailbox parameters. The mobile phone has to be considered as a defective one only if the memory test or the functional & radio tests are wrong
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8.6
MMS Test Procedure
With regard to the mobile phones only two things can prevent the MMS applications to operate properly : • •
A bad configuration. The mobile has a deficient Radio part.
So that’s why to solve MMS problems the following process must be observed. Check with the customer that all the needed parameters are stored in the phone memory ( a quick test has to be performed to check memory reliability) Perform a functional and a radio test of the mobile phone. The MMS Test procedure as to be performed only if the customer complains about MMS applications. 8.6.1
Functional and Radio test
Before starting the MMS procedure it must be assumed that the functional test and the radio test have been done successfully. (Refer to chapters 8.1 & 8.2) 8.6.2
MMS parameters settings (to be checked using the Operator Simcard)
Phone may have been pre-configured to directly access the services offered. If not, you must have received from operator the information items described in the in the User Guide (Chapter 8 – page 52) and enter them as given. With some operators, access parameters can be set «over the air». Please check directly by your operator. “Network Account” allows you to choose a data profile from the ones you have set (see “Access settings” page 36 of the User Guide for complete information on how to configure or modify a data profile). This profile and the parameters it features will then be used for connection. 8.6.3
MMS sending/receiving verification
Once all the parameters mentioned in the previous chapter have been checked. The mobile phone is ready to send/receive MMS. Check this by sending an MMS from the Customer mobile phone and checking the destination mailbox from a computer (if you send it to an email address) or the reference product on which you send it ( If you send MMS to mobile phone number). Or send an MMS from a computer (e-mail address) or reference product (phone number) and check reception from the Customer mobile phone.
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Memory reliability
After recording the MMS parameters: Turn off the mobile Remove the battery Wait 5 seconds Clip the battery again Turn on the mobile Check that the parameters still present. 8.6.5
MMS Error messages
Error messages may be displayed on the mobile phone screen. Some of these are listed in Chapter 13 W@P, which are the same than MMS functions. 8.6.6
MMS Exchange criteria
Exchanges for MMS problems should be extremely rare because the chances of having a defective mobile phone is small compared to the misuse of the customers. Error messages during connections are mainly due to incorrect parameters: you should contact your GSM operator and your Internet Service Provider before first use, in order to have the appropriate GSM/GPRS parameters and center parameters. The mobile phone has to be considered as a defective one only if the memory test or the functional & radio tests are wrong
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Infrared Test Procedure
The IRDA Test procedure as to be performed only if the customer complains about IRDA applications. To test IRDA function, you must test reception and emission mode. So take a reference product. Place product as bellow picture.
With the customer product, go to Infrared Menu, press “OK”, got to receive, press “OK”. In the same time, with the reference product” from “Multimedia” Menu, send a picture or melody or ….
After, invert the reception and emission product to test customer product in the two modes.
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Camera Test Procedure
The Camera Test procedure as to be performed only if the customer complains about Camera applications. Before starting the Camera procedure it must be assumed that the functional test and the radio test have been done successfully. Press on “Camera” Key Launch camera mode. After make some settings (see User Guide.) Press on “Camera” Key to take a picture.
Press “MMS” key to save it, The picture will be named in the “Own pictures” menu «img_1.jpg», etc., up to 999. The picture you save are automatically stored in the “Multimedia > Picture album > Own pictures” menu. Check if picture that you just have taking in present. Select a picture in the list and press on the right of “OK” key to access the graphical display. Then press ▲ or ▼ to go to the next or previous picture. After test, don’t forget to delete picture test. IMPORTANT: If you find a defective camera module by the test described above, you must exchange it by a new one.
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9.0
ASSEMBLY / DISMANTLEMENT PROCEDURES
9.1
Dismantlement
9.1.1
Remove the Battery
Press on the back cover of your phone as shown above and slide it downwards to remove it.
9.1.2
Release the battery pack by loosing the two clips, then remove the battery.
Remove the SIM Card
Release the metal clip which keep the SIM card secured, then extract the SIM card.
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Remove the Screws
Using tweezers remove the CAP SCREWS L/R (Pos 0144)
Using a screwdriver remove the AUTOFORMING SCREWs (Pos 0171).
Using tweezers remove the SCREW BUMPERs (Pos 0180)
Using a screwdriver remove the AUTOFORMING SCREWs 1,4 x 7,0 (Pos 0167)
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9.1.4
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Down-Lid Dismantlement
Plastic catches
Using tweezers release the catches of the Down-lid Front Housing (Pos 0103).
Insert a guitar pick between the Rear and Front Housings.
Then step by step release all the catches that keep the product closed.
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Finally, separate the two parts of the product assembly.
The two subsets (on the right) are then obtained.
On the right the following components can be replaced: - SIDE KEY SILVER (Pos 0112) - VIB-P-2648 (Pos 1545) - MICRO FOAM (Pos 0179) - MIC KUF4623-018060 (Pos 1535) - REAR HOUSING (Pos 0116)
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9.1.5
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Remove the Main Board (PCBA)
Lift the Main Board and using tweezers unplug the FLEX MODEM/FLIP form its connector
Using a screwdriver remove the AUTOFORMING SCREWs ( 1,4 x 3,5).
The two subsets (on the right) are then obtained.
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9.1.6
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Keypad dismantlement
By hand, remove the KEYPAD ASS’Y (Pos 0110).
9.1.7
Antenna Dismantlement
Using tweezers, detach the flex SIDE KEY ASS’Y. With your index finger unfasten the plastic catch of the antenna. Then Lift the ANTENNA ASS’Y as shown on the right picture. Open the ZIF CONNECTOR (Pos 1500), then extract the ANTENNA ASS’Y (Pos 0100)
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9.1.8
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Flip Dismantlement BEFORE
AFTER
Using a screwdriver push (inside the hinge mechanism) to pull out the plastic part, as shown on the above right picture.
Push on the HINGE PHF 34 L 165° (Pos 0158) with a screwdriver and then detach the Flip assembly from the FRONT HOUSING (Pos 0103).
Pay attention to the Flex circuit when driving it into the hinge aperture.
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Remove the CAP SCREW FLIP L/R (Pos 0128) and CAP SCREW FLIP RIGHT (Pos 0149) Remove the 2 SCREW M1.4-L2.5 (Pos 0170) on the Flip bottom.
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Insert a guitar pick between the WINDOW LCD ASS’Y (Pos 0151) and the FLIP FRONT HOUSING (Pos 0135). Then step by step release all the catches that keep the product closed. Follow green arrowheads.
Using a screwdriver remove the SCREWs M1,4 x L3,5 (Pos 169)
Once the window is removed place a protection film on the LCD to protect it. Do not put your fingers directly on the LCD glass neither inside the LCD Window.
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Separate the FLIP REAR HOUSING (Pos 0133) from the FLIP FRONT HOUSING (Pos0135). After separation: Remove the CAP EARPHONE (Pos 0127).
Remove the EARPIECE (stuck) from the Flip Rear Housing.
Extract the LCD ASS’Y (Pos 9710) from the Flip Rear Housing. Then unplug the FLEX MODEM/FLIP (Pos 0010)
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At the end the following disassembly is obtained:
Pos 0133 Pos 0127 Pos 9710 Pos 0169 Pos 0010
FLIP REAR HOUSING CAP EARPHONE LCD ASS’Y SCREW M1.4 * L3.5 FLEX MODEM/FLIP
Pos 0135 Pos 0170 Pos 0128 Pos 0149 Pos 0151
FLIP FRONT HOUSING SCREW M1.4 * L2.5 CAP SCREW FLIP L/R CAP SCREW FLIP RIGHT WINDOW LCD ASS’Y
Then the WINDOW SUB LCD COVER (Pos 0150) And the WINDOW CAMERA (Pos 0153) Can be detached From the FLIP REAR HOUSING (Pos 0133)
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9.1.9
Onboard replaceable components
1500 1600 1516 0111 1501 1515 1510 0159 2518 7680
Pos 1600 Pos 1516 Pos 1500 Pos 1501 Pos 1515 Pos 1510 Pos 0111 Pos 0159 Pos 2518 Pos 7680
CON B2B RECEPTACLE 24-5602-050-000-829 CON CHG JACJ HEC4359-012010 CON OTH ZIF RIGHT ANGLE 08-6210-034-340-800 CON RF MM8430-2600B CON BAT POGO-PINS C-1705130-1 CON SIM CCM04-5137 SIDE KEY ASS’Y 550 – STICKER FOR COMPONENT BAT BCK XH414H-IV01E DIO IRD RPM872-E2A
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9.2
Assembly
9.2.1
Flip Assembly
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Take the LCD ASS’Y (Pos 9710), attach the FLEX MODEM/FLIP (Pos 0010). Take the LCD ASS’Y (Pos 9710), set it in the FLIP REAR HOUSING (Pos 0133) Stick the loudspeaker in its location in the Flip Rear Housing. Attach the CAP EARPHONE (Pos 0127) with the Flip Rear Housing
Insert the HINGE PHF 34 L 165° (Pos 0158) into the FLIP FRONT HOUSING (Pos 0135). Set the FLIP FRONT HOUSING (Pos 0135) on the LCD assembly.
Pay attention when driving the Flex circuit into the hinge aperture.
Using a screwdriver screw the SCREW M1.4-L3.5 (Pos 0169) on the top of the Flip. Torque : 0,06 Nm +/- 15 % Speed 500 T/ mn Screw the SCREW M1.4-L2.5 (Pos 0170) on the Flip bottom. Torque : 0,06 Nm +/- 15 % Speed 500 T/ mn
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Stick the CAP SCREW FLIP L/R (Pos 0128) and CAP SCREW FLIP RIGHT (Pos 0149)
Pay attention: Do not mix the left and the right CAP SCREW. (See above picture)
Using an ionizing gun blow on the LCD screen and below the WINDOW LCD (Pos 0151) make sure it is clean and stick it on to the Flip assembly
Using an ionizing gun blow on the Sub LCD screen, the camera lens. Make sure there is no dust. Then stick the SUB LCD COVER (Pos 0150) And the WINDOW CAMERA (Pos 0153) on to the Flip assembly.
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The Flip is then completely assembled (see right picture).
9.2.2
FLIP FRONT HOUSING Assembly
Insert the Flex connector into the Front Housing aperture.
Then attach the FRONT HOUSING (Pos 0103) as shown above. It gives the following assembly:
Do not forget to insert the plastic part to close the Hinge mechanism.
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9.2.3
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Board Assembly
Ensure that the 550 - STICKER FOR COMPONENT (pos 0159) is present on the board or add it.
9.2.4
Antenna Assembly
Insert the ANTENNA ASS’Y (Pos 0100) into the ZIF Connector. Ensure the ZIF Connector’s bracket is secured. Then attach the Antenna Ass’y to the Main board. Ensure the plastic catch is secured and the SIDE KEYS ASS’Y are in place.
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9.2.5
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KEYPAD & SIDE KEY Assembly
Set the KEYPAD ASS’Y (Pos 0110) into the Front Housing. (Refer to positioning tips)
Set the SIDE KEY button (Pos 0112) into the Front Housing.
When placing the Side Key button, pay attention to the positioning marks
9.2.6
BOARD Assembly
Open the Flip so the Flex circuit will be more accessible (longer). Get the Main BOARD closer from the B2B connector (Board to Board) and with a thin tool secure the Flex circuit connector into the receptacle connector (Main Board). This can be done only when the Flip is opened. Make sure that the connection between the Flex circuit and the Main Board is safe. Then, close the Flip.
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The right assembly is obtained.
9.2.7
Rear Housing Assembly
Insert the Vibrator (Pos 1545) and the Microphone (Pos 1535) with its gasket (Pos 0179)
As shown on the picture below, attach the Rear Housing to the transceiver the top first and then complete the product assembly: ensure that all the clips are well fastened.
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1
2
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Insert the 2 SCREW AUTOFORMING (1,4 x 7,0) (Pos 0171) Torque : 0,06 Nm +/- 15 % Speed 500 T/ mn Then Add 2 CAPS SCREW L/R (Pos 0144)
Using a screwdriver add the AUTOFORMING SCREWs 1,4 x 7,0 (Pos 0167) Torque : 0,06 Nm +/- 15 % Speed 500 T/ mn
Add the SCREW BUMPERs (Pos 0180)
The product assembly is now over.
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9.3
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Exploded view
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10.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS Under no circumstances the phone have to be disassembled to fix a defect detected during the test procedure on level 1. 10.1
The phone does not switch on.
- Check the tactile feeling of the “ON/OFF” button. - Remove the battery. Check that both the connectors of the phone and those of the battery are not damaged. - Clean the connectors. - Plug the battery again, making sure that it is securely fitted. Charge the mobile until the icon has stopped flashing. Then unplug from the charger and attempt to switch the mobile on. If it still does not switch on. If the failure can’t be found out then dismantle the product and swap the board. 10.2
Charge does not start or no detection of the charger. (refer to chapter 8.3)
- Check the charger contacts for dust or missing pins. - Check the mobile connector. - Remove the battery. Check that both the connectors of the phone and those of the battery are not damaged. - Check the charger individually with a reference mobile. If the charger works properly try to charge the customer mobile with a reference battery. If neither of the battery and the charger can be incriminated, dismantle the mobile change the battery connector or the bottom connector. If the problem remains, swap the board. 10.3
The display shows “No SIM card. Please insert your SIM card.” or “SIM FAILURE”
- If the SIM card cannot be inserted, check for any foreign part and try to remove it. - Check the SIM Card connector. All the contacts must be at the same level. Make sure that there is no dust on the connector contacts and the SIM card contacts. - If the test SIM card can be detected but the message “SIM Failure” remains on the customer’s card, his card must be damaged. Ask him to contact his network operator. Otherwise dismantle the product change the Simcard connector. If the problem remains, swap the board. 10.4
Display problems
Contrast, icons and matrix of the displays can be checked with the test SIM card or in the End User mode. If everything works in test configuration that means that a phone setting is disabled or does not suit well. It can be solved in the phone menu. Otherwise dismantle the product change the LCD. If with a new LCD the problem remains, swap the board.
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10.5
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Ringing or Melody problems
Melody or tone can be checked with the test SIM card in Test Mode (see chapter 8.0). - If it does not sound properly dismantle the mobile change the Loudspeaker. If the problem remains change the whole LCD module. 10.6
No sound in Loudspeaker
The sound from the loudspeaker can be checked with the test SIM card in Test Mode (see chapter 8.0). - Check the microphone and the earpiece, If needed dismantle the product change the loudspeaker then the microphone. If the audio problem cannot be solved, swap the board. 10.7
Communication problems
- Sound quality can be checked in audio loop test (sound distortion, whistling, echo, …) - If the mobile passes the radio tests successfully, we can assume that the phone works properly. The customer must check the coverage area of his network operator or that he does not use the phone in a radio shadow (outside the coverage area, in a tunnel or between tall buildings, …) - If the mobile does not pass the radio tests, swap the board. 10.8
Keyboard problems
-The keyboard can be checked with the test SIM card. - If a key or a row does not respond, check the keyboard. If needed dismantle the product change the keypad or the keypad connector. If the problem remains, swap the board. 10.9
Problems to send SMS messages
Check the Center number. It may be empty or wrong.
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11.0 RECOMMENDED PART LIST CT8598 PHILIPS 859
See File " PHILIPS 859 Lvl2 Components List.pdf " under the Internet Web Site http://philipscscc.soft2you.net/ in " Technical Support \ Component List \ Wireless \ PHILIPS 85x " section
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ANNEX 1
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