Transcript
Library and IT Services
Manual Dterm telephone 1. Call indicator This button lights up when you are called and remains on when a voicemail message has been recorded. 2. Display The phone has a display on which information is being showed. The information you see depends on the situation of the phone (receiver down, telephone rings, you are calling). 3. Exit button Use this function (the most left button) to exit the soft button menu. 4. Soft buttons Several functions will be shown at the button line of the display. These functions can be activated by the soft buttons directly below the display. The three arrows [>>>] in the display indicate that more functions are available. 5. Help button You can retrieve information on a specific function via the help button and consequently use a soft button (the most right button). 6. Programmable functions You can programme the eight function buttons within the red area for e.g. quick numbers or quick codes. See Programme keys by quick number dialing. 7. Recall When you press the button recall during a transfer, you immediately hear a dial tone, without first going back to the first call. 8. Conference You can have a conference call with a maximum of three persons at the same time. 9. Feature With this button you can programme various functions on your telephone. August 2011
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Library and IT Services - Manual Dterm Telephone
Tilburg University
10. Answer Via this function you can have a switch call. This function is not activated as a standard, but can be activated on request by the LIS Service Desk (
[email protected]). 11. Mic Switch on the microphone for hands free calls. See Call hands free. 12. Phone book The phone book cannot be recalled temporary via your telephone. Soon, the function will be available via Business ConneCT. 13. Call information Call information cannot be recalled temporary via your telephone. Soon, the function will be available via Business ConneCT. 14. Redial With this function you can retrieve your five last chosen numbers. 15. Speaker With this function you can turn on the speaker for calling hands free. SeeTransfer/consultation. 16. Transfer With this function you can put calls through and hold a consultation. SeeTransfer/consultation. 17. Hold With this function you can temporary put someone on hold. See On hold. 18. Other You can execute three actions with this function: • You can set the display contrast when the receiver is down. • When the telephone rings, you can set the volume. • When you are making a phone call, you can set the volume. Important functions On hold To put a call temporary on hold, you have to do the following: 1. Press the button . The call will be on hold and the person whom you were talking to will hear a melody. 2. If you put the receiver down, the connection with the telephone will remain active. 3. The call indicator light will blink. 4. You get the person off hold by pressing the button line display.
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Library and IT Services - Manual Dterm Telephone
Tilburg University
Transfer/consultation 1. Press the button, the first call will be put on hold automatically and you hear the dial tone. 2. Dial the number you want to connect the call to or whom you wish to talk to. • If you only wish transfer a call, you can directly put the receiver down or wait till the call is being answered and than hang up. • If you want to discuss, you have a second call. 3. To continue the first call, you again press 4. Press
, the second call will be automatically put on hold.
to transfer between two calls.
Attention! You can also put through to a quick number. You can directly press the quick number when you’ve programmed a ! in front of the quick number. In this case you don¿t need the See ‘Programme keys quick number dialing’.
key anymore.
[DND] function The [DND] (Do Not Disturb) function is visible on the display when the receiver is down. If you activate this function you are unreachable by phone. You activate this function by pressing the soft key directly under the [DND] notification. The display will show [ÇDND] which means Cancel DND. To clear this function you press the soft key directly under the notification. Forward call Various types of forward calls are displayed in the table below: Forward type
Function on telephone
Key combination
Forward directly
[FDA] (=ForwarD All)
[*21]
Deactivate forward directly
[ÇFDA]
[#21]
Forward if there's no answer
[FDN] (=ForwarD No answer) [*23]
Deactivate forward if there's no answer
[ÇFDN]
[#23]
Forward in case of busy signal
[FDB] (=ForwarD Busy)
[*25]
Deactivate forward in case of busy signal [ÇFDB]
[#25]
The three forwards [FDA], [FDN] and [FDB] will appear on the display as soon as you take the receiver up. At first instance you only see the [FDA] function, but by pressing the soft key under the arrows [>>>] the other two forward functions will appear. 1. You activate the wanted forward function by pressing the soft key directly under the function code. 2. Consequently press the number you wish to forward to. The display shows the notification [FORWARD SET]. 3. If you want to clear the forward function, pick up the receiver and press the accompanying soft key. The display will show the notification [FORWARD CANCEL]. All your activated forward calls are visible at the display. You will see e.g. [ÇFDA], [ÇFDN], and [ÇFDB]. With the receiver down and by pressing a soft key you can see which number the call is being forwarded to. The notification [FORWARD] will be shown on the display followed by the number you have forward the call to.
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Library and IT Services - Manual Dterm Telephone
Tilburg University
Listen to the voicemail If you want to listen to your voicemail on your own phone you do the following: • • • •
Call the voicemail system [8989] with your own phone. If you use another phone, such as a mobile phone, you dial 013 466 8989. Enter you personal code (often the same as your telephone number, unless the personal code has been changed). Press 4 to listen to the messages. Follow the instructions. Press [1] for yes and [2] for no.
Log out When you want to log in on a telephone which is already logged in, you need to log out first. Use the button at the upper right corner (near the programmable functions). Login • • •
•
Press the four numbers of your telephone number at [Login : ]. You can erase a wrong number by pressing the soft key under [BK] = Back. Go to the next line in the display by pressing the soft key under [Set]. Enter a four number combination at [Passwd : ]. As a standard this is similar to your telephone number. The numbers will not be shown on your display, instead you'll see [****]. You can erase a wrong number by pressing the soft key under [BK] = Back. You can also cancel the login procedure by pressing the soft key under [Cancel]. Finish the login procedure by pressing the soft key under [OK].
Change password • • • • •
Press *29 [OLD PASSWORD] will appear on the display, please fill in your old password. [ NEW PASSWORD] will now appear on the display, please fill in a new password with a minimum of 4 and maximum of 6 figures. [REPEAT] will appear on the display. Fill in your password again as a confirmation. The text [SET] will appear on the display. Your password has now been changed.
Attention! Please remember your password (e.g. mail it to yourself). If you forget your password, the telephone exchange needs to reset it. Contact the LIS Service Desk to reset your password or your Local Automation Unit. Call hands free •
Leave the receiver down and turn the speaker and microphone on by the keys with the symbols
•
(speaker) and (microphone). A red light will burn when the functions are set and you hear a dial tone. Dial the telephone number and wait till the call is being answered.
•
You end the call by pressing the button
. The speaker and microphone will both turn off. If you
want to have a hands free call directly again you can also end the call with the button. You directly hear a dial tone.
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(recall)
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Library and IT Services - Manual Dterm Telephone
Tilburg University
Programme keys quick number dialing • •
Press the (Feature) key Press the programmable function which you want to assign a number.
• •
Press the Recall button. A question mark will be shown. Enter the preferred telephone number or code.
•
Close by pressing
Conference call You can have a conference call with a maximum of three persons at the same time. Call the first participant and ask him or her to wait. • • • •
Press the button . You hear a dial tone. Chose the number from the second participant. The notification [CONF] will appear on the display. Play the soft key under [CONF] to switch on the conference call. The three persons can now have a conference call.
Attention! If one of the participants cancels the conference call, the other two can just continue the call. The conference call light will turn off.
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