— 2013 — Md U Tec Hnology Provider

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logy Provi o n h c e T der U D s M — 2013 — Outstanding companies that owners of multiple-dwelling-unit properties rely on to provide technology amenities to their residents A BBC Staff Report I n 2012, Broadband Communities presented the first Top 100 list dedicated to companies that serve the multiple-dwellingunit (MDU) market. Because of the response it evoked, we’ve decided to make the listing an annual event. This list is more technology neutral than the FTTH Top 100 list that Broadband Communities publishes each July. A property owner whose most urgent priority is to improve indoor cellular coverage, get satellite dishes off balconies or add more high-definition stations to a community’s channel lineup can find resources here. However, the list does not address all possible applications of technology in multifamily housing. It focuses specifically on technologies used to make properties more attractive to residents. Included are companies that do one or more of the following: • Sell video, Internet, telephone and related services to residents of multifamily properties, either individually or in bulk, The specific technology amenities that attract MDU residents may vary according to the demographics of a community. through agreements with property owners • Design, build or manage broadband networks in multifamily properties under contract to property owners or service providers • Offer expertise to property owners or service providers about the legal, financial and marketing aspects of delivering broadband • Provide equipment for wired broadband networks in MDUs • Provide equipment for video headends and video distribution in MDUs • Provide equipment for wireless broadband (either cellular or Wi-Fi) in MDUs • Provide back-office software or services for subscriber management, customer care, billing and related functions • Offer solutions for MDU technology amenities beyond the triple play. Some of these companies sell products and services directly to property owners, and others sell products and services to their providers, such as private cable operators. However, whether property owners deal directly or indirectly with these companies, they all provide solutions that property owners should be aware of. CRITERIA AND SELECTION PROCESS To select the Top 100 MDU technology providers, Broadband Communities relied on a panel of industry experts that included property owners and their advisers. Because experts don’t 20 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 MDU TOP 100 AT A GLANCE Alphabetical List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 22 Service Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 24 Design, Engineering, Installation and Service Management . . . . . . . . | 30 Other Consulting and Contract Negotiation . . . . . . . . . . . . . . . . . . . . . . . . | 32 Equipment – Wired Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 34 Equipment – Video Headend, Video Distribution and Related . . . . . . | 38 Equipment – Wireless Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 40 Back-Office Software and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 42 Broadband Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 44 Companies to Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 45 always agree and because changes were taking place in the industry as this feature was researched and prepared, the magazine’s editors made the final selections. In addition to operating in the U.S. market, companies needed to do the following: • Provide products or services that help property owners create technology amenities to attract and retain residents. The technology amenities that attract and retain residents vary depending on the residents an owner is trying to attract and retain. Some demographics are looking for blazing Internet speeds, over-thetop video solutions and ubiquitous wireless coverage; others want a wide variety of linear TV channels; others may want specialized channel lineups or the option of health-monitoring solutions. Of the companies on this list, some offer services targeted to a specific niche, and others offer flexible solutions that can be tailored to the needs of a particular community. • Have a history of innovation and successful deployments. Companies on the list may have been recommended by advisory panel members based on firsthand Did you like this article? Subscribe here! knowledge or may have been subjects of case studies in this magazine or elsewhere. • Identify MDUs as a target market. Many technology products are frequently used in MDUs but are not specifically marketed to or for them. For example, cable settop boxes are found throughout MDUs everywhere, but they cannot be specifically classified as MDU products. Though only a minority of the companies on this list focus exclusively on the MDU market, most have sales divisions or specialized offerings that address this market and understand its needs. Don’t miss the Companies to Watch list, a baker’s dozen of companies that may not be as large or well-established as the Top 100 but are making names for themselves with innovative offerings. To nominate your company or a technology partner for next year’s list, write to [email protected]. Registration Now Open The Leading Conference on Broadband Technologies and Services Register Early to Receive Major Discounts Special Reduced Rates Now in Effect To Exhibit or Sponsor contact: Irene G. Prescott [email protected] | 505-867-3299 877-588-1649 | www.bbcmag.com OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 21 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 TOP 100 MDU TECHNOLOGY PROVIDERS FOR 2013 3M Company/Communication Markets Division Access Media 3 ADTRAN Advanced Media Technologies Advanced Multimedia AFL Airwave Networks Alcatel-Lucent Allied Telesis Alpha Technologies AT&T/AT&T Connected Communities ATX Networks Aurora Networks Axell Wireless Bandwidth Consulting Blonder Tongue Laboratories Blue Top Communications Bright House Networks Broadband Consulting (dba Broadband Planning) Broadband Enterprise Bulk TV & Internet Cablevision Systems Corporation Calix Campus Technologies Carl Kandutsch Law Office Cautela Solutions CenturyLink/CenturyLink MDU Solutions Charles Industries Cielo Systems Clearfield Comcast Corporation Control4 Corning/Corning Cable Systems Cox Communications Davis, Craig & Taylor Dell DirecPath DIRECTV DISH Network Display Systems International EnGenius Technologies ETI Software Solutions Foxcom Frontier Communications Gray Robinson Graybar Great Lakes Data Systems Healthsense Hotwire Communications Hubacher & Ames IBBS InfiniSys Electronic Architects Ingersoll Rand Inspire WiFi KABA/Saflok KGP Logistics Korcett Holdings Legrand Leviton Manufacturing Mac-Gray Mesh Networks Mobilitie Momentum Telecom Multiband Multicom Multilink National Wi-Fi North American Cable Equipment NorthStar Telesolutions OFS Pace International Pavlov Media PDI-SAT Pico Digital Power & Tel RCN Corp RealPage RealtyCom Partners Ruckus Wireless SeniorTV Speedcast Connect Spot On Networks Suddenlink Communications Sumitomo Electric Lightwave Suttle TE Connectivity The Broadband Group Time Warner Cable/TWC Community Solutions Toner Cable Ubiquiti Verizon Communications/ Verizon Enhanced Communities ViewTEQ Walker and Associates Wilson Electronics Windstream WOW! zBoost ZCorum ZeeVee Zhone Technologies 22 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 3M Company/Communication Markets Division www.3M.com/telecom Alcatel-Lucent www.alcatel-lucent.com 3M specializes in fast, easy connectivity for in-building fiber, copper and coax networks – everything from building entrance terminals to frames to pathways and connectors. Alcatel-Lucent is a worldwide leader in wired and wireless broadband access equipment, IPTV and IP video solutions, connectivity hardware and other categories of communications equipment. Access Media 3 www.am3inc.com This private cable operator offers bulk DIRECTV programming, wired and wireless Internet and voice services in 700 communities in 20 states. The company has grown rapidly through acquisitions and organic growth and is building 10G networks in five metro areas. Allied Telesis www.alliedtelesis.com Allied Telesis solutions for service provider and enterprise networks include IP/Ethernet-based core, access and customer-premises products as well as technology to support IPTV and over-the-top video applications. ADTRAN www.adtran.com Alpha Technologies www.alpha.com ADTRAN supplies IP/Ethernet-based products that are used throughout the global communications infrastructure, both wireline and wireless. Widely used in cable television, communications and data networks worldwide, Alpha’s line of power products includes standby, non-standby and uninterruptible power supplies, surge suppressors, enclosures, batteries and powering accessories. Advanced Media Technologies www.amt.com AMT is a value-added reseller with a complete line of FTTH, IPTV and CATV products. In addition to providing technical support for RF and IP video distribution systems, AMT provides turnkey solutions for digital TV headends, CMTS and VoIP deployments. Advanced Multimedia www.advancedmultimediacom.com Advanced Multimedia provides consulting services to owners, developers and managers of apartments and condominiums. Services include negotiating agreements with service providers to improve video, data and telephone revenue. AT&T/AT&T Connected Communities www.att.com/communities AT&T Connected Communities is the division of AT&T that works with builders, developers, real estate investment trusts, multifamily owners and managers and homeowner associations to provide high-speed Internet, voice, video, Wi-Fi and wireless services. ATX Networks www.atxnetworks.com ATX Networks is a supplier of products that enable cable TV operators to support digital TV transition, video on demand, digital voice, high-speed data and digital video solutions. AFL www.AFLglobal.com Aurora Networks www.aurora.com AFL manufactures and distributes a wide range of network equipment and plans, designs, implements and maintains communications networks for MDU and master-planned communities and a variety of service providers. Aurora Networks specializes in helping operators evolve to support next-generation services. Traditionally focused on access equipment for cable operators, Aurora broadened its portfolio with the acquisitions of the Trident7 FTTH line from Enablence and the optical transmission equipment business from Harmonic. Airwave Networks www.airwave-networks.com Airwave is a private cable operator that specializes in student housing. It serves more than 45,000 student housing beds in 29 states with video, wired and wireless Internet, phone and surveillance. Axell Wireless www.axellwireless.com Axell Wireless supplies DAS and wireless coverage products for cellular and public-safety applications. OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 23 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 SERVICE PROVIDERS Service providers sell voice, video and Internet services (or some combination of these) to residents of MDU properties, either individually or as bulk services. Service delivery may be based on cable, satellite, telephone, fiber optic or wireless networks or some combination of these. Featured products and services listed in this category are above and beyond basic residential voice, video and Internet offerings. COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS Access Media 3 Dedicated customer relationship manager as a single point of contact for property managers and building owners; centralized call center for residents Access Media 3 receives a $6 million cash infusion; signs purchase agreements to acquire assets of Ygnition Networks and Connexion Technologies, giving it a foothold in 20 states; and finalizes the acquisition of a majority of the assets of MDU Communications. With these acquisitions, it becomes the single largest private cable operator in the U.S. as well as the largest private triple-play media services provider to multiple-dwelling properties. Airwave Networks Customizable video services; camera surveillance and access control systems; on-site technicians AT&T/AT&T Connected Communities Multiroom DVR, TV Everywhere services, Multiview TV (four channels), Wi-Fi in common areas AT&T and WaterSide at RiverPark Place Apartments in Louisville announce an agreement to offer AT&T services over an FTTP network to a state-of-the-art apartment community. Blue Top Communications Bright House Networks Customized entertainment and communications packages for developers, apartment owners, management groups and single-family developments; construction project manager and account manager; common-area Wi-Fi; community and gate access channels Bright House Networks launches new interactive features and channels for its Bright House TV App, which allows viewers to watch live streaming television inside their homes on a variety of mobile devices. Bulk TV & Internet Flexible à la carte programming; option to distribute TV and Internet as free amenities or to charge tenants Cablevision Systems Corporation Multiroom DVR, TV Everywhere services, Quick View customized channel guide Campus Technologies 100 Mbps to the bed Internet access with no limits, device registration or bandwidth throttling (available only in some student housing communities) CenturyLink/ CenturyLink MDU Solutions Fiber Lit technology, tailored solutions, managed security services, Wi-Fi in units and common areas CenturyLink wires 48,000 homes and businesses in west Omaha with direct fiber optic connections, providing gigabit services. Comcast Corporation TV Everywhere solution, DVR manager, TV apps, whole-home DVR and whole-home video on demand, HD video calling on the TV via Skype, total home security and home control solution Comcast rolls out its cloud-based X1 Platform to Xfinity TV customers in major markets around the country, working to deliver this next-generation TV experience throughout its footprint by the end of the year. Cox Communications Customized solutions tailored to specific communities and their budgets provide the products and services residents demand. Because each local market operates as a separate business unit, there are no remote decision-making delays. Cox introduces Contour, a personalized video experience that integrates personal recommendations into an intuitive new guide, a tablet app that serves up relevant content to viewers at home or on-the-go and a DVR that can record six shows at once. 24 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 More entertainment per square foot. Attract more residents with the best in entertainment and fastest in-home Wi-Fi from XFINITY.® Open houses, building maintenance, landscaping. You’ve got a lot to worry about. With XFINITY,® keeping your residents entertained and connected doesn’t have to be one of them. With XFINITY On Demand,™ residents can access thousands of TV shows, movies and more. And, with the XFINITY™ TV Player app, residents can download their favorite TV shows and movies on their mobile device and watch them anytime, anywhere — even when they’re offline. Plus, XFINITY Internet delivers the fastest in-home Wi-Fi for all rooms and devices, all the time. With XFINITY, keeping your buildings occupied has never been easier. Silver Linings Playbook® available with XFINITY On Demand.™ Parks and Recreation available at xfinity.com/tv and on XFINITY Streampix™ Call 1 - 800 -XFINITY today. xfinity.com/multifamilies Not available in all areas. Restrictions apply. Features vary depending on level of service and are subject to change. Digital Starter TV (or above) required for XFINITY On Demand service. Wi-Fi claim based on August 2012 study of comparable in-home wireless routers by Allion Test Labs, Inc. Actual speeds vary and are not guaranteed. Download feature available with XFINITY TV Player app and requires subscription to XFINITY TV service with SHOWTIME,® STARZ,® Encore, or Movieplex. Data charges may apply. Check with your carrier. Call for restrictions and details. ©2013 Comcast. All rights reserved. Celebrity endorsement not implied. Parks and Recreation ©2012 Open 4 Business Productions LLC. Silver Linings Playbook ® ©2012 SLPTWC Films, LLC. All Rights Reserved. TOP 100 MDU TECHNOLOGY PROVIDERS 2013 COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS DirecPath Dedicated account managers and technicians, dish removal campaigns, common-area wireless, customized whole-property audiovisual and security amenities DIRECTV Whole-home DVR, TV Everywhere, media share to the TV, bulk service options DISH Network Whole-home DVR, TV Everywhere, Blockbuster @ Home library, bulk service options, customizable lineups, flexible billing Frontier Communications TumTiki, an over-the-top video service Hotwire Communications Data speeds to 1 Gbps, IP security and surveillance systems, TV solutions tailored for each community Multiband TV Everywhere, common-area wireless solutions, bulk Multiband is acquired by Goodman Networks service offerings Incorporated but continues to operate as a separate entity. National Wi-Fi Wireless Internet infrastructure installed at no cost to owner, incentive programs for property management staff Pavlov Media Tesseractiv solution, which hosts the Web’s most popular content and delivers it to end users at transport speeds up to 10 Gbps Pavlov Media partners with JSM, a student apartment and property development company, to feature an astonishing 10 Gbps Internet connection at its Green Street Towers property in Champaign, Ill. RCN Corp Internet speeds up to 75 Mbps, whole-home DVR, TV Everywhere offerings Netflix members in the Greater Boston area receive the best streaming experience if they subscribe to RCN, according to the first Regional Netflix ISP Speed Index Snapshot published by Netflix Inc. SeniorTV Community channel for resident messaging; accessibility hardware such as hospital-grade TVs, remotes and iPad mounts; customized therapy programming for memory loss Speedcast Connect Bulk service options, common-area wireless, services tailored to individual communities Spot On Networks UserSafe technology ensures that no user can view or access another user’s Wi-Fi-enabled device; Smart Building technology enables energy management, security and building automation and control. Spot On Networks releases UserSafe Wi-Fi Version 2.0., which enhances the Wi-Fi user experience and provides property clients with better support features, such as availability at certain times of day, and additional deployment options, such as a dedicated Wi-Fi network for the facilities staff. Suddenlink Communications Wireless home networking, whole-home DVR, home security services, TV Everywhere services Suddenlink signs a definitive agreement to acquire Texas cable systems from Northland Communications, adding more than 12,000 residential customers. DISH incorporates features from social TV leader GetGlue into its second-screen app for iPad, DISH Explorer. This integration allows DISH Explorer users to interact with the more than 4 million GetGlue users. This marks the first time GetGlue has allowed a third-party app access to its media feed. North American Properties partners with Hotwire Communications to build an ultrahigh-speed FTTP broadband network in Avalon, a $600 million, 2.4 million-square-foot resort-inspired, mixed-use development in Alpharetta, Ga. 26 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS Time Warner Cable/ TWC Community Solutions Whole-home DVR, TV Everywhere services, SignatureHome premium services Time Warner Cable announces an agreement with Microsoft that will make the TWC TV app available on the Xbox 360 video game and entertainment system. Time Warner Cable video subscribers who are Xbox Live Gold members will be able to watch up to 300 live TV channels through the Xbox 360. Verizon Communications/ Verizon Enhanced Communities Services delivered over an all-fiber-optic network include Internet access at speeds up to 500 Mbps/100 Mbps, whole-home DVR, and Verizon Concierge, a community management platform Verizon announces the enhanced FiOS Mobile App, which enables Verizon FiOS TV customers to watch live linear content as well as video on demand while away from home. Windstream Online backup service, over-the-top Roku-based video service. WOW! Whole-home DVR, wireless access to PC-based content on the TV Bandwidth Consulting www.bandwidthconsultingllc.com million customers in Florida, Alabama, Indiana, Michigan and California with video, high-speed data and voice services. Founded by a former private cable operator, this consulting firm offers strategic marketing and operational advice to both multifamily owners and technology providers in the multifamily broadband space. Broadband Consulting (dba Broadband Planning) www.broadbandplanning.com Blonder Tongue Laboratories www.blondertongue.com Blonder Tongue provides operators and integrators serving the cable, broadcast, satellite, IPTV, institutional and professional video markets with solutions for content contribution, distribution and video delivery to homes and businesses. Its portfolio includes standard and high-definition digital video solutions as well as core analog video and high-speed data solutions for distribution over coax, fiber and IP networks. Blue Top Communications www.bluetopsolutions.com Blue Top provides video, Internet access and structured wiring solutions in the multifamily, hospitality and professional office space markets. It specializes in serving property owners that want a high degree of ownership and control over their networks and services. Broadband Planning is a consulting firm that helps multifamily owners and service providers deploy the right broadband services for each community. Broadband Enterprise www.broadbandent.com Broadband Enterprise provides bandwidth and equipment to cable TV companies. Bulk TV & Internet www.bulktv.com Bulk TV & Internet provides services to MDU markets, including hotels, long-term care facilities, hospitals, condominiums, apartments and dormitories. Based in Raleigh, N.C., the company has equipped more than 225,000 units and 3,000 businesses and serves properties in every state. Cablevision Systems Corporation www.cablevision.com Bright House Networks www.brighthouse.com The sixth-largest owner and operator of cable systems in the United States, Bright House Networks serves more than 2.4 Cablevision offers advanced digital television, voice and high-speed Internet services to millions of households and businesses in the New York metropolitan area. OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 27 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 Calix www.calix.com Cielo Systems www.cielosystems.net Calix supplies fiber and copper access solutions in 80 countries globally, including to 85 percent of U.S. local exchange carriers. Its software solutions help providers analyze, manage and plan network usage and capacity. Cielo Systems International is a systems integrator for wireless network infrastructure. Its services include installations, sales of network equipment, engineering and project management. Campus Technologies www.campustechnologies.net With more than 10 years of dedicated student housing technology experience, Campus Technologies works with diverse student housing owners and operators to implement and operate technology amenities for their residents. Carl Kandutsch Law Office www.kandutsch.com This small law firm, headed by a former FCC attorney, provides comprehensive legal services to owners and managers of apartment, condominium, and other common-interest communities nationwide, as well as to broadband service providers. Cautela Solutions www.cautela-solutions.com Cautela Solutions works with developers, owners, providers and general contractors to evaluate, design and install lowvoltage structured wiring and wireless solutions. The firm has experience in both new construction and retrofits. CenturyLink/CenturyLink MDU Solutions www.centurylink.com; www.centurylink.com/mdu With the acquisition of Embarq and Qwest, CenturyTel became CenturyLink, a Tier 1 telecommunications provider. CenturyLink MDU Solutions offers advanced voice, video, Internet, Wi-Fi and security solutions to multifamily owners in 22 states. Charles Industries www.charlesindustries.com Charles Industries supplies a comprehensive line of active and passive, metallic and nonmetallic environmental enclosure solutions for communications and power distribution applications. Clearfield www.clearfieldconnection.com Clearfield’s craft-friendly line of fiber management products uses the same basic building blocks from the central office to the home. This modular approach makes it easy to configure fiber distribution systems for buildings of any size and shape. Comcast Corporation www.comcast.com; xfinity.com/multifamily Comcast is the largest U.S. cable provider. XFINITY services, delivered over Comcast’s digital network, include TV, Internet, phone and home management, providing residents with entertainment and connection – anywhere, anytime, on any screen. Control4 www.control4.com Control4 personalized automation and control solutions can control virtually any device in a home or business – lighting, music, video, security and energy. The company was a leader in making home automation affordable and convenient, and its solutions are widely used in multifamily units and common areas. Corning/Corning Cable Systems www.corning.com; www.corningcablesystems.com Corning Cable Systems’ fiber optic and copper product solutions include cables, connectors and related hardware, network design, project management, installation and maintenance. It also offers a portfolio of in-building wireless infrastructure solutions. Cox Communications www.cox.com; www.coxbusiness.com/mdu The third-largest cable and broadband provider in the country, Cox Communications pioneered the triple-play bundle of television, Internet and telephone. More than 1.9 million multifamily community residents live in Cox Digital Communities. 28 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 IntroducIng HotWIrE’S FIBEr oPtIc SoLutIon With Fision, your residents will enjoy bandwidth with gigabit speeds, crystal clear tV service, digital voice and security over the most advanced platform available today! Fision’s Fiber to the Home FISIon FISIon Internet TV FISIon Voice FISIon Security Hotwire’s fiber optic service brings together state-of-the-art technology with superior services available from one single provider to make your home experience memorable. The future of ultra high speed technology is here! 800-40-WIrEd hotwirecommunications.com Subject to terms and conditions, call for details. (C) 2013 Hotwire Communications, Ltd. All rights reserved. TOP 100 MDU TECHNOLOGY PROVIDERS 2013 DESIGN, ENGINEERING, INSTALLATION AND SERVICE MANAGEMENT These companies perform some of the same functions that service providers perform in MDUs, and some actually are service providers in other MDUs. COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS Advanced Media Technologies Assistance with standardizing and refreshing technologies, upgrading service offerings, reengineering facilities and designing and launching new systems for CATV, IPTV, SMATV or hybrid video systems AFL Design, development and delivery of end-to-end FTTH solutions for the MDU market Aurora Networks Network design, engineering, installation and maintenance during the startup period Broadband Consulting (dba Broadband Planning) Construction management; design of specifications, outlet placement, routing of distribution systems, locations of equipment rooms and conduit placement Broadband Enterprise Design and installation of cable and wireless equipment in MDUs Campus Technologies Low-voltage specification and design; network design and implementation; technology due diligence and site survey; network operations, monitoring, management and troubleshooting; help desk; wireless overlay; rescue and rehab of problem Internet infrastructure and services at student housing properties Cautela Solutions Fiber splicing; design and implementation of wired and wireless networks and structured cabling systems; network installation, testing and maintenance Cielo Systems Needs evaluation, site surveys, path analysis, financial analysis, RF interference, network design, network management InfiniSys Electronic Architects Planning and design for fiber to the apartment (current or future) and such technology amenities as high-tech fitness centers and wireless Internet; lowvoltage design; installation bid management; project management University House Central Florida, with technology designed by InfiniSys Electronic Architects, wins the Grand Award in the 2013 Gold Nugget Awards. Inspire WiFi Installation of wireless networks throughout public spaces and common areas of multifamily communities, assistance in marketing to and connecting residents, technical support, monitoring and maintenance Advenir Real Estate Management, a nationwide real estate investment company, recently partnered with Inspire WiFi to install wireless services in two new rental communities in Colorado. KGP Logistics Construction and installation services, site surveys and permitting, installation engineering, turn-up and testing, RF studies and microwave path analysis Korcett Holdings Network design, engineering and operation; bandwidth management; technical support Mobilitie Financing, design, building, operation and management of in-building distributed antenna systems, providing state-of-the-art technology and vendor-agnostic solutions Cautela Solutions plans to launch a new venture, Clarus Construction, focused on deploying broadband networks in new student housing communities. Mobilitie installis a new high-speed DAS at the Honda Center in Anaheim, Calif., that will provide enhanced wireless connectivity to attendees at Anaheim Ducks games and other events and concerts hosted at the venue. 30 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 COMPANY NAME FEATURED PRODUCTS OR SERVICES Multiband Design, integration and implementation of inbuilding wireless voice and data systems Multicom Engineering, design, assembly and testing of headends, digital signage and networks ranging from Ethernet to fiber optics Pace International Design of video delivery systems for satellite master antenna TV, L-Band multiswitch systems, QAM, QAM/ SMATV hybrid and fiber to the premises, curb or home PDI-SAT Implemention of DIRECTV satellite service, including design and construction of the headend and distribution system, installation of unit wiring, assistance in developing the channel lineup, and technical support RealPage Evaluation of existing residential technologies; planning, design and project management of new MDU technology builds The Broadband Group Operational and financial strategies for network design, development of low-voltage structured wiring guidelines, content access agreements, community intranet planning Walker and Associates Systems integration, engineering, installation support ZCorum Engineering, hardware selection, network monitoring, broadband diagnostics Davis, Craig & Taylor www.mdulaw.com The attorneys at this law firm have national reputations as experts on telephone, video, Internet, rooftop antenna and wireless services transactions. They advise owners and managers of multifamily projects, mixed-use and master planned communities and commercial properties. RECENT NEWS TBG is leading technology planning for MeadWestVaco’s new communities near Charleston, S.C. ZCorum is working with MaxLinear on a software solution that will allow operators to remotely view and analyze all channels passing through a cable modem, which will improve troubleshooting capabilities for both data and video subscribers. and Hicks Holdings, provides DIRECTV programming, along with Internet and voice services, to residents of gated communities, apartment complexes, condominiums and town homes. DIRECTV www.directv.com Dell www.dell.com DIRECTV delivers satellite TV service to residential and business customers with an increasing focus on multifamily solutions. The company has about 20 million U.S. subscribers. Dell computer hardware is familiar to households and businesses alike. The networking product line, though not specifically designed for MDUs, is frequently used for managed Ethernet networks in student housing and similar facilities. DISH Network commercial.dishnetwork.com DirecPath www.direcpath.com DirecPath, a partnership between DIRECTV Group DISH Network offers triple-play services to multifamily and multitenant buildings, single-family neighborhoods, hospitals, assisted-living properties, hotels and universities, using distribution technology based on fiber optics, L-band and QAM. OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 31 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 Display Systems International www.displaysystemsintl.com North America’s third-largest provider of scrolling TV listings, DSI provides video messaging systems and TV listings to companies in the cable, private cable, education, health care and hospitality industries. EnGenius Technologies www.engeniustech.com Supplier of enhanced-sensitivity wireless communications technology for voice and data. Its products are widely used in multifamily and hospitality applications because of their high transmission power and flexible point-to-point and point-tomultipoint capabilities. ETI Software Solutions www.etisoftware.com ETI develops operation support software that empowers telecommunication service providers to launch, sell, bill and provision voice, video and data services. OTHER CONSULTING AND CONTRACT NEGOTIATION These companies, which overlap with those in the design and engineering category, offer consultation to property owners and/or service providers on the legal, financial and marketing aspects of offering technology services in MDUs. COMPANY NAME FEATURED PRODUCTS OR SERVICES Advanced Multimedia Assistance to new market entrants in planning strategy and delivery, assistance in negotiating right-of-entry agreements, selection of advanced broadband products and services for specific demographics Bandwidth Consulting Guidance on strategic issues, operational challenges, organizational structure, service requirements and marketing approaches Broadband Consulting (dba Broadband Planning) Negotiation of right-of-entry agreements and service agreements, assistance in designing competitive service packages, assistance in launching marketing campaigns Campus Technologies Supplier management and contract negotiation and consultancy Carl Kandutsch Law Office Assistance to property owners in soliciting and evaluating service provider bids, negotiating agreements and auditing revenue share payments; advice and counsel to service providers with a focus on bringing competition to MDU markets for video programming providers Davis, Craig & Taylor Negotiation of service agreements with major service providers, representation of owners in a wide variety of technology transactions Gray Robinson Negotiating contracts for video, broadband and communications services and infrastructure with developers, homeowner/condominium associations and owners of MDU and commercial properties; analyzing issues of compliance and termination for these contracts; applying state and federal law to such contracts Hubacher & Ames Drafting and negotiating service contracts, marketing agreements, rooftop leases, site license agreements, easements and other access agreements; negotiating access fees and other compensation; analyzing telecom contracts; advising about broadband laws and regulations; resolving disputes InfiniSys Electronic Architects Service provider contract negotiations, due diligence for building acquisitions RealPage Acquisition due diligence; negotiation of service agreements on behalf of property owners to maximize the value of residential technology assets and services for owners and residents; monitoring service levels and appropriateness of services on an ongoing basis RealtyCom Partners Portfolio asset and contract analysis, proposal development and review, negotiation for property rights compensation, contract execution and consolidation, database management of portfolio contracts, oversight and verification of revenue collection 32 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 Foxcom www.foxcom.com Hotwire Communications www.gethotwired.com Foxcom provides RF over fiber solutions to the multifamily, commercial, government and military markets. Multifamily solutions include equipment for distribution of satellite TV and data and for in-building wireless coverage. Hotwire provides advanced fiber optic services to communities in a number of East Coast markets. It focuses on multifamily housing, including gated and active adult communities, single-family home developments, condominiums and student dormitories. Frontier Communications www.frontier.com Frontier Communications, with 3.2 million customers, is the nation’s fourth-largest ILEC. It offers voice, broadband, video, wireless Internet, data security solutions, bundled offerings and advanced business communications in 27 states. Gray Robinson www.gray-robinson.com The communications practice of this Florida law firm represents private cable and communications providers and public and private property owners in contract drafting and negotiation, transactions, land use and permitting, state and federal regulatory issues, competitive issues, and state and federal litigation. Graybar www.graybar.com A specialist in supply-chain management, Graybar is a leading North American distributor of components, equipment and materials for telecommunications and other industries. It stocks and sells nearly 1 million items from thousands of manufacturers. Value-added services include kitting and integrated solutions. Great Lakes Data Systems www.glds.com GLDS provides small-to-medium broadband providers with in-house and cloud-based solutions for billing, subscriber management and provisioning. The company specializes in making small operators look big with tools such as automated outage detection and Web-based customer self-care. Healthsense www.healthsense.com Healthsense provides technology-enabled care solutions for the senior care continuum, including remote monitoring, emergency response and wellness management solutions, all built on a Wi-Fi platform. The company’s flexible technology helps communities deliver the best possible quality of care. Hubacher & Ames www.hubacherames.com The law firm of Hubacher & Ames concentrates on telecommunications and technology issues. It works with some of the nation’s largest multifamily real estate owners and developers on transactions, contract negotiations, regulatory proceedings and dispute resolutions. IBBS www.ibbs.com IBBS supports voice and data services for more than 250 cable and broadband providers with its DOCSIS-based cable provisioning and diagnostics technology, wholesale voice services, service assurance tools, technical support and other applications. InfiniSys Electronic Architects www.electronicarchitect.com As an independent technology advisory firm, InfiniSys creates amenity solutions for new and existing apartments, condominiums, student housing, hotels, mixed-use developments, and master-planned communities and represents developers and property owners in negotiations with service providers and contractors. Ingersoll Rand www.ingersollrand.com; www.multifamily.ingersollrand.com Ingersoll Rand Security Technologies manufactures security and safety products and provides security consulting and systems integration to create secure, safe environments for residents and building staff. Inspire WiFi www.inspirewifi.com Inspire WiFi intalls wireless solutions in public spaces and common areas of multifamily communities, hotels and hospitals so owners can provide communitywide wireless Internet service for basic browsing as a free amenity. OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 33 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 EQUIPMENT – WIRED BROADBAND These companies offer electronics, cabling and connectivity equipment used to deliver broadband services in MDUs over wired networks, including fiber optic, cable and telephone networks. COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS 3M Company/ Communication Markets Division 3M One Pass Fiber Pathway, One Pass Mini Fiber Pathway and No Polish Connector – a total package for installing fiber in brownfield MDUs quickly and efficiently One Pass Fiber Pathway adds option of MPO connector. The new multifiber preterminated option allows six or 12 fibers to be connected in one step and eliminates the need for large FDTs on every floor. ADTRAN Total Access Multi-Dwelling Unit ONTs – metal housing units with hinged doors, designed to house from one to four ONT modules; Ultra Broadband Ethernet architecture for distributing FTTB services to individual units over existing wiring ADTRAN adds system-level vectoring to leverage deep fiber and VDSL2 over existing customer drop facilities to deliver ultrabroadband services up to 200 Mbps to the home, based on two-pair bonding. Advanced Media Technologies RFoG equipment, such as the PBN OSLAM fiber optic access multiplexer and Taikan Optical Fiber MDU Node AFL Cable, panels, connectors, assemblies, enclosures, demarcation boxes, test and inspection equipment and fusion splicers to support active and passive fiber-to-the-unit networks in MDUs Alcatel-Lucent Compact indoor ONTs for fiber-to-the-unit deployments, MDU ONTs designed for fiber-to-thebuilding deployments, and a compact, modular, remote unit capable of operating as an ONU or as a stand-alone device Allied Telesis The iMAP 9000, an integrated multiservice access platform that supports IP triple-play services simultaneously over copper and fiber infrastructure Allied Telesis announces contracts with the U.S. Air Force to install and operate FTTH Internet and phone services in military housing for residents of Misawa Air Base and Kadena Air Base, Japan. Alpha Technologies FlexNet FMPS, a fiber-to-the-premises UPS for multiple-dwelling, multiple-tenant and smallbusiness unit applications, supports one or two MDU/SBU ONTs located up to 100 feet away Alpha announces several new AC, DC and line power systems that support both single-family and MDU applications. Aurora Networks MDU ONTs that support up to 24 POTS and 1000BASE-T ports from a single device; six models of RFoG ONUs whose compact size and powering options facilitate placement in existing apartment enclosures Aurora announces a standards-compliant, optical beat interference–free RFoG solution optimized for MDU buildings. Broadband Enterprise Compact cable modem termination systems with DOCSIS 3.0 support Calix MDU ONTs that terminate FTTH networks at MDU buildings of various sizes and with different types of inside wiring; desktop and wall-mounted indoor MDUs; compact Ethernet service access nodes that deliver ADSL2/VDSL2 services to MDUs AFL introduces the LL-580 optical splicing and distribution enclosure to patch, patch and splice, express cut/drop fibers and manage wavelengths in a single enclosure. Its flexibility makes the enclosure a good fit for MDU distribution and connectivity and other commercial services that require weatherproof field connectivity. Dutch service provider Teleplaza selects the Calix E7-2 and E7-20 Ethernet Service Access Platforms to deliver fiber broadband services to MDUs in the city of Tilburg. New student housing and care accommodation for the elderly are among the first projects to benefit. 34 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 COMPANY NAME FEATURED PRODUCTS OR SERVICES Charles Industries Fiber building terminals (compact indoor enclosures for fiber aggregation or demarcation of up to 96 fiber connectors or 432 fiber splices), fiber interconnect terminals (outdoor enclosure solutions for MDUs), FBT hubs that provide fiber distribution from indoor terminals Clearfield Microduct solution with pushable fiber, rackmounted patch panels with the flexibility to support any type of termination, preterminated fiber drops that can be pushed or pulled through microduct, wallboxes that use the 12-port Clearview Cassette Corning Cable Systems Eleven complete MDU solutions, each including fiber cable, distribution terminals, splitters, connectors and more, tailored to various building sizes, skill levels, deployment speeds and riser locations RECENT NEWS Clearfield announces the FieldSmart Fiber Delivery Point KIS Outdoor Enclosure, the first enclosure to be optimized for pushable fiber deployment. The enclosure, which houses single or multicount fiber strands, is designed for both MDUs and antennas. The FlexNAP Façade MDU Solution, designed for medium- and high-rise buildings with multiple customers per floor and limited or hard-to-access indoor riser space, is a preconnectorized, factory-tested solution designed to save time in network deployment. Dell PowerConnect Gigabit Ethernet managed switches that provide simple, Web-managed end-user connectivity Graybar Graybar’s 164-page MDU Solutions catalog includes a vast array of products for voice, data and video delivery and administration; cabling; security and notification systems; and pathway components. KGP Logistics Structured wiring, RapidReel cable spool from TE Connectivity Legrand FTTH enclosures for MDUs designed to support multiple conduits and shared cable runs; preconfigured wall plates and connectors; structured wiring solutions Legrand launches a next-generation voice and video distribution solution for structured wiring systems. Leviton Manufacturing Structured media center enclosures, structured cabling panels, MDU broadband switches and routers Leviton announces the Opt-X HD Fiber Enclosure System, which increases fiber density by up to 50 percent within the same rack space for additional interconnect or crossconnect patching. It includes high-density enclosures, MTP cassettes and adapter plates. Multicom Structured wiring enclosures, high-power CATV mininode for CATV/MDU applications, open GPON solution Multilink MDU enclosures with various accessories and locking options, wide variety of interior and exterior raceway molding options, demarcation enclosures, fiber distribution units OFS EZ-Bend InvisiLight for adhesive application of fiber optic cable in hallways and apartments, V-Linx spool-and-play solution to minimize long-run riser installations, SlimBox indoor fiber distribution points, HomeRun outdoor and indoor cabling systems Power & Tel Cable and wiring of all kinds, enclosures for fiber distribution and structured wiring, switches for delivering fiber bandwidth over in-building coaxial wiring Graybar opens 10 new locations in 2013. OFS upgrades its single-mode, bendoptimized fiber line with two new offerings, responding to customer needs for tighter bends to extend fiber into buildings and living units. OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 35 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS Sumitomo Electric Lightwave PureAccess-R5 bend-insensitive, single-mode optical fiber; PureFit 36-fiber drop cable; FutureFLEX AirBlown Fiber; Lynx2 CustomFit splice-on connectors Sumitomo Electric Lightwave announces the Quantum Type-Q101-VS V-Groove Fusion Splicer, the third splicer in its Quantum Splicer product line. Suttle FutureLink fiber distribution solution for MDUs; access enclosures, modules, panels, faceplates and connectors for structured wiring; HomePNA Coax Ethernet managed bridge master and endpoints that support triple-play services in an MDU over existing coax infrastructure Suttle introduces FutureLink, an umbrella brand encompassing fiber and copper connectivity solutions. From the central office all the way into the premises, FutureLink is designed to bring flexibility, reliability and higher speeds to networks while lowering total cost of ownership. TE Connectivity Rapid Fiber plug-and-play solution with RapidReel fiber spooling system for vertical fiber distribution, Mini Rapid Fiber Distribution Terminal for horizontal distribution, RealFlex drop cable for garden-style or horizontal MDU applications, multifunctional enclosures designed for MDUs, Mini-Breakout fiber cables with PICO-Breakout fibers and YPSO enclosure for easy connection of vertical to horizontal fibers Walker and Associates Distribution of MDU solutions from ADTRAN, TE Connectivity, 3M, AFL and other manufacturers; warehousing, logistics, asset management, custom cabling and creation of custom network deployment kits Zhone Technologies GPON and active Ethernet desktop ONTs, 24-port ONTs for fiber-to-the-building applications, outdoor MDU ONTs for larger apartment buildings, compact DSLAMs and multiservice access nodes for MDUs, optical LAN solutions KABA/Saflok www.kabamultihousing.com KABA provides access control systems for multifamily, educational and military applications. Systems include electronic locks, keycards, perimeter control and access management software. KGP Logistics www.kgplogistics.com KGP Logistics is a value-added supplier of supply-chain services, communications equipment and integrated solutions to the telecommunications industry. It has a diverse customer base, a national logistics network and a large portfolio of manufacturer partnerships. Korcett Holdings www.korcett.com Zhone announces general availability of the Zhone Unified Provisioning 3.0 software. Integration of Zhone’s cloud-based provisioning solution provides a single point from which to manage and configure an entire network while reducing network management complexity. Korcett Holdings works with property owners and ISPs to design, monitor, manage and support broadband networks in multifamily housing. Using standardized infrastructure, it provides stable, reliable Internet service to technologically advanced residents. Legrand www.legrand.us Legrand is a world specialist in products and systems for electrical installations and information networks, offering solutions for use in residential, commercial and industrial buildings. Leviton Manufacturing www.leviton.com Leviton provides copper, fiber, and power network connectivity for enterprise, data center, service provider, and residential applications. Multifamily solutions include 36 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 structured media enclosures, panels, brackets, patch cords, routers, switches, splitters and more. Mac-Gray www.macgray.com Mac-Gray serves 88,000 multihousing laundry facilities in 44 states, delivering savings on water, sewer, gas and electricity costs. Its Intelligent Laundry Systems make use of broadband connectivity to increase resident satisfaction with laundry facilities. fiber optic, copper, and coax cable. It also designs headend and distribution systems and provides a wholesale voice product for residential and business use. Multilink www.gomultilink.com Multilink manufactures telecommunications network components for traditional cable MSOs, telcos, regulated utilities and LAN providers and end users. It supplies products to the 50 largest MSOs. Mesh Networks www.themeshnetworks.com National Wi-Fi www.nationalwi-fi.com Mesh Networks offers broadband management solutions to enable multifamily property owners, service providers, hotels and commercial properties to improve Internet quality of service for end users. National Wi-Fi is a provider of high-speed wireless Internet access, primarily in high-rise residential buildings. Its wireless networks allow residents to connect to the Internet from anywhere in their community. Mobilitie www.mobilitie.com North American Cable Equipment www.northamericancable.com Mobilitie designs, builds and operates indoor and outdoor distributed antenna systems (DAS) that enhance wireless coverage in difficult-to-reach areas. The company also leases and manages wireless towers and deploys a variety of telecommunications infrastructure assets. NACE manufactures and distributes products for the satellite TV, security, networking, fiber optic and home theater markets. As a DIRECTV master system operator, NACE provides satellite dealers and installers with equipment and financial incentives to deliver DIRECTV service to commercial, hospitality and assisted living facilities. Momentum Telecom www.gomomentum.com Momentum offers cloud-based wholesale voice services for residences and businesses. Its private-label, residential, digital voice products, which include many enhanced features, are used by independent cable operators and municipalities throughout the United States. NorthStar TeleSolutions www.northstartele.com NorthStar offers subscriber management, billing and customer care services and software to providers in the cable television, broadband, direct broadcast satellite, advanced IP services, wireline and wireless markets. Multiband www.multibandusa.com OFS www.ofsoptics.com Multiband is the largest nationwide DIRECTV master system operator in the MDU market, one of the largest fullservice home service providers, and a provider of software and integrated billing services to MDUs. Other lines of business include renewable energy, wireless infrastructure, electrical power systems, digital signage, commercial audio/video solutions, hospitality IPTV and VoD. A fiber specialist, OFS designs, manufactures and supplies optical fiber, optical fiber cable, specialty photonics and optical connectivity solutions. It also helps optimize network designs with its OptiCost FTTx Modeling Services. Multicom www.multicominc.com Pace is an automation and procurement specialist with expertise in supporting communications systems. As the authorized PCO hardware and content distributor for DISH Network, it offers complete solutions for operators. It also carries communications hardware and installation equipment and tools. Multicom is a manufacturer and full-line stocking distributor for end-to-end integration of communications solutions over Pace International www.paceintl.com OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 37 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 EQUIPMENT – VIDEO HEADEND, VIDEO DISTRIBUTION AND RELATED These companies offer equipment related to distributing video services within MDUs. COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS Advanced Media Technologies Advanced Media Technologies will serve as Prebuilt headends built with Blonder Tongue products and using a space-saving design are racked, a stocking distributor for a new line of ATX optical transmitters, receivers and nodes. The wired, balanced and tested. new line is designed for transporting QAM and NTSC signals in campus and MDU applications, allowing facilities to use fiber optic technology to transport RF over long distances and to multiple locations. ATX Networks UCrypt bulk content transition platform, analog and digital audio/video deletion/insertion products, digital voice switches for NSL-based intercom options, apartment amplifiers and nodes, optical connectivity products, RF filters and 90-60 VAC power converters Blonder Tongue Laboratories The SDE-4AV-QAM is a multiprogram SD encoder, accepting up to four SD programs in NTSC baseband audio/video format. The four input programs are digitized and MPEG-2 encoded into four SPTS or two MPTS available as output in 1xQAM, IP (GigE/1000BASE-T Ethernet) and ASI. DIRECTV Multifamily distribution systems include DIRECTV IPAdvantage, which uses IP-based technology, and DIRECTV D2 Advantage, which uses 32-channel SWiM technology for small properties. DISH Network DISH Optical Network, in which an antenna transmits a signal to a centralized distribution system that streams programming through fiber optic cable; QAM Digital, in which a signal is transmitted from a centralized distribution system directly to residents’ individual receivers; for SMATV, a single DISH antenna delivers a signal to a centralized distribution system. DISH introduces SMARTbox, a flexible, enterprise-grade satellite television platform targeted at hotels and hospitality operations that improves the in-room entertainment experience for guests and reduces total cost of ownership for operators. Display Systems International LineUp, a scrolling TV listings guide that can be integrated with a video messaging system to display advertisements or community information and generate revenue; VIP, a remote media player that powers local cable channels and signage displays; data services for interactive programming guides Display Systems International announces plans to support IPTV listings, including integrating with Minerva and Mediaroom middleware. Foxcom BsmarTV series of optical receivers; optical transmitters, including both wall-mountable compact solutions and conventional chassis solutions Multicom Wide range of digital headend products from Blonder Tongue, Pico Digital, ZeeVee and others; headend assembly, including racking, balancing, custom crating and shipping North American Cable Equipment Pre-pack headend systems, including complete design, assembly, racking, balancing and testing; DIRECTV D2 Advantage system; satellite amplifiers ATX introduces the DigiStream HD file/local content streaming product for hospitality and bulk-account environments. The DigiStream unit allows MSOs to enhance hospitality and commercial video offerings by enabling HD delivery of an EPG and pregenerated or live local content to the overall lineup. Multicom introduces its TotalGUARDIAN remote headend server product line, which allows many headends to be maintained and serviced remotely and thus extends the lives and capabilities of legacy systems. 38 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 COMPANY NAME FEATURED PRODUCTS OR SERVICES Pace International SMATV and QAM headends – built, balanced, burned and shipped ready to install; L-band Distribution System for DISH Network in a box; DISH Optical Network for MDUs with fiber to the home PDI-SAT DIRECTV D2 Advantage system, custom-built headends (burned, tested and custom crated) Pico Digital Equipment for headend accessories, video processing (analog, digital and HD), video distribution and connectivity Toner Cable Custom-built headends burned, tested and prewired; Toner Cable adds the Televes H30 handheld cabling and connectivity; storm-proof apartment test meter to its line of test equipment. house cabinets The H30 is a lightweight meter that can troubleshoot a television system using QAM digital modulation as well as NTSC analog signals. ViewTEQ Integrated headend systems; custom headends racked, balanced and pretested ZeeVee ZvPro and HDbridge lines of HD modulators allow MDU operators to add HD channels and integrate new services such as security cameras and digital signage. Pavlov Media www.pavlovmedia.com Pavlov Media is one of the nation’s largest private broadband providers to multifamily housing, operating in more than 140 markets throughout the United States. Its Tesseractiv solution hosts popular content and delivers it to end users at transport speeds of up to 1 Gbps. PDI-SAT www.pdisat.com A supplier of equipment and services to the satellite, cable television, private cable and MDU markets, PDI-SAT sells PDI headend delivery systems and provides engineering and installation planning and assistance. It is a master system operator for DIRECTV in MDUs. Pico Digital www.picodigital.com RECENT NEWS Pico Digital announces the PD1000 HD encoding, multiplexing and modulations system. The system supports multiplexing of external compressed streams via IP as well as the ability to multiplex up to four HD programs in one QAM channel for maximum bandwidth efficiency and includes integrated support for an emergency alert system. The new ZvPro series, based on the same architecture as the larger HDbridge 2000 Series encoder/modulators, is only 1RU high and shelf or rack mountable. One ZvPro can create a digital TV channel and broadcast it throughout an entire facility. Pico Digital supplies headend, infrastructure, distribution and customer-premises equipment to the broadband, satellite, cable and broadcast markets. The company was formed in 2010 from the merger of Standard Communications, X-Digital Systems and Pico Macom. Power & Tel www.ptsupply.com Power & Tel specializes in procurement, sales, materials management and distribution for the worldwide telecommunications marketplace, including cable, telephone, enterprise and government markets. RCN Corp www.rcn.com RCN is a competitive cable provider that delivers triple-play services to homes in and around Boston, Chicago, New York City, the Lehigh Valley, Philadelphia and Washington, D.C., over a fiber-rich network. OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 39 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 EQUIPMENT – WIRELESS BROADBAND These companies offer equipment that delivers in-building or communitywide coverage for cellular phone service, cellular data service, Wi-Fi or other wireless service. COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS ADTRAN ADTRAN Bluesocket vWLAN, a wireless LAN solution that uses access points in common areas and a cloud-based 802.11n controller running in a secure data center location ADTRAN announces major upgrade of vWLAN; Transbeam uses ADTRAN’s Total Access 5000 platform for Ethernet over Copper service and Bluesocket vWLAN solution to provide managed Wi-Fi at an iconic luxury hotel in Manhattan. Alcatel-Lucent In-building DAS and femto/small cell solutions Alcatel-Lucent and Qualcomm Technologies announce a plan to develop small cell base stations that enhance 3G, 4G and Wi-Fi networks to improve wireless connectivity in residential and enterprise environments. Allied Telesis Enterprise-class WLAN access points and switches Axell Wireless Cellular off-air repeaters; in-building DAS systems that cover both public safety and cellular frequencies; system racks and passive components Corning Cable Systems In-building distributed antenna systems; ONE Wireless Platform Axell Wireless develops a fiber repeater system for public safety in the Burj Khalifa, the world’s tallest building, which contains both offices and residences. The system uses the fiber backbone installed as part of the initial construction of the building. Corning introduces the ONE Wireless Platform, an all-optical, converged, in-building wireless solution. Built on a high-performance optical backbone, the platform is designed to handle core cellular technologies and enable multiple applications, including wireless LAN, public safety and location-based services. In addition, Corning ONE Wireless Platform offers Wi-Fi support through its built-in Gigabit Ethernet and Power over Ethernet capability. EnGenius Technologies The EAP9550 is a long-range, indoor, 802.11n multifunctional access point/repeater/WDS device whose smoke-detector appearance is designed to blend into common areas. It delivers up to six times the speed and seven times the coverage of 802.11g, encrypts all wireless transmissions and allows users to set up, select or deny stations with access to the network. Foxcom Active DAS solution for distributing wireless connections inside large buildings, 4G/LTE-ready DAS solution for seamless wireless coverage throughout any building of any size Graybar Systems integration and financing of carrier-neutral, in-building wireless solutions KGP Logistics In-building Wi-Fi and DAS solutions Ruckus Wireless Strand-mounted, outdoor, dual-band 802.11n access points with integrated cable modem outdoor pole; wall-mounted 802.11n access points with a range of internal antenna array options; full range of indoor products Graybar signs an agreement to distribute the full line of Corning MobileAccess distributed antenna system solutions. Ruckus Wireless launches the dual-band, concurrent, ZoneFlex 7055 Wi-Fi wall switch, giving hotel and resort operators an elegant, low-cost, inconspicuous solution that leverages existing wired infrastructure while enabling Wi-Fi to support IP-based guest services over multiple VLANs. 40 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS TE Connectivity The InterReach indoor distributed antenna system operates as a extension of the wireless network, expanding the reach of signals throughout facilities of any size. TE Connectivity announces a family of higher-power remote antenna units for its InterReach distributed antenna systems. The higher-power units will reduce the cost of DAS deployments by requiring less equipment per installation and can also support highercapacity needs for 4G services. Ubiquiti UniFi Wi-Fi system that includes a virtual management controller and 802.11n access points CityNet is adding wireless business-class service to select buildings in Denver, including loft and apartment buildings, using Ubiquiti Networks UniFi LR high-power access points throughout the building structures. Walker and Associates Enterprise-class wireless controllers, access points and gateways Wilson Electronics Signal booster solutions for small, midsized and large buildings, such as the iDEN 800 MHz In-Building wireless smart technology II signal booster and the dual-band channelized 800/1900 MHz signal booster zBoost zBoost enterprise-level, in-building coverage kits that Wi-Ex, developer of the award-winning line of include active amplifiers and antennas configured to zBoost cell phone signal boosters, changes its provide signal strength for multiple cellular providers company name to zBoost. The new zBoost 4G DataBlast enhances weak signals, resulting in 20X faster data speed. RealPage www.realpage.com RealPage offers software solutions that help property owners manage their properties and their businesses. Its Residential Technology Services division provides technology expertise for multifamily development and rehab projects. RealtyCom Partners www.realtycompartners.com RealtyCom Partners is a telecommunications consulting and asset management firm specializing in the apartment industry. It helps property owners maximize the value of a portfolio’s Internet, voice and cable marketing rights. Ruckus Wireless www.ruckuswireless.com A pure-play wireless company, Ruckus designs and manufactures smart Wi-Fi systems for service providers and Wilson Electronics announces the new CI 2070 indoor 4G signal booster, designed for the residential and commercial technology integrator market, that will future-proof installations. This signal booster supports LTE and other cellular technologies used to provide strong, reliable cellular coverage indoors for up to 80,000 square feet. enterprises. The systems extend signal range and automatically adapt to changes in the wireless environment to provide reliable connectivity and consistent performance at long ranges. SeniorTV www.seniortv.com SeniorTV specializes in serving retirement and long-term-care communities with DIRECTV programming, installation, TV Guide and messaging channels, as well as Internet, digital signage and LED TVs. Speedcast Connect www.speedcastconnect.com SpeedCast Connect provides bulk cable, digital TV from DISH Network, broadband Internet and digital phone services to multiple-dwelling-unit properties throughout California. It specializes in senior housing such as assisted living, retirement homes and nursing home communities and also serves other apartment and condo communities. OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 41 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 BACK-OFFICE SOFTWARE AND SERVICES These companies offer software and/or services that help service providers perform such back-office functions as provisioning, customer care, technical support and bandwidth shaping. COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS Broadband Enterprise Broadband Enterprise offers deep packet inspection to manage congestion and reduce bandwidth costs. Calix Compass software facilitates connectivity, service activation and device management at customer premises as well as analysis of broadband traffic, usage patterns and applications. ETI Software Solutions Triad, a subscriber management and provisioning solution with modules for order entry, work order management, service assignment, and rating/billing, integrates with back-office systems to facilitate billing and with network equipment to facilitate flow-through delivery and service management ETI leverages its relationship with Metaswitch to deploy visual voicemail on the Mediaroom IPTV platform for MDU service provider Hotwire Communications. Great Lakes Data Systems WinCable, a PC-based billing and subscriber management system that is now also available in the cloud; WinForce tech and WinForce gateway, which support technicians in the field; SuperController, which automates service provisioning from a billing system GLDS integrates its WinCable subscriber management and billing system with Ignite Payments credit card processing platform. IBBS Service activation tools that facilitate DOCSIS cable provisioning of broadband and voice equipment; cable diagnostics, bandwidth management and other service assurance offerings IBBS launches a mobile version of its Broadband Explorer (BBX) diagnostics platform compatible with all leading smartphones on the market. Mesh Networks NetProfit enables bandwidth management and customer-initiated upgrades to bandwidth and quality of service; Quota Defender is a network traffic monitor and shaping bridge. Mesh Networks announces partnerships with Staley Technologies and Tinian Communications to deploy Mesh bandwidth management products in student housing and other MDUs. Momentum Telecom MOSS (Momentum Operations Support System) is a cloud-based system that provides network management with monitoring, provisioning and managed support for broadband and voice. Momentum releases a cloud-based call tracking solution. Multiband As a DIRECTV master system operator, Multiband assists system operators with sales, marketing and technical support and provides software for billing, invoicing and field operations. NorthStar Telesolutions Insite business support system includes billing, rating, customer care, workflow management, equipment tracking and marketing functions; services include customer support, tech support, provisioning, statement and payment processing, equipment tracking and marketing. Zcorum Advanced provisioning, broadband policy enforcement, customer care, marketing assistance ZCorum announces the launch of Bandwidth Commander, a next-generation bandwidth usage management product that monitors subscriber bandwidth usage hourly, enabling better control of peak-time usage. Net-neutral bandwidth management policies can be applied dynamically based on parameters such as time of day, type of plan and the amount of congestion on the network. 42 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 Spot On Networks www.spotonnetworks.com Spot On Networks provides managed Wi-Fi service in multitenant properties, hotels and commercial spaces. Its specialty is cost-effective, secure, high-speed wireless Internet access and managed telecommunications services. Suddenlink Communications www.suddenlink.com The seventh-largest cable operator in the United States, Suddenlink serves more than 1 million customers with high-speed Internet, phone, advanced video, online video (Suddenlink2GO) and home security services. Sumitomo Electric Lightwave www.sumitomoelectric.com Sumitomo Electric Lightwave develops and manufactures outside- and inside-plant optical fiber cable as well as a variety of connectivity solutions for communications and enterprise networks. Suttle www.suttleonline.com Suttle manufactures communications connectivity products for major service providers and installers. The company supplies a complete premises connectivity offering for voice, data and video communications with advanced FTTx, xDSL and home networking technologies. TE Connectivity www.te.com TE is the world’s largest provider of connectivity solutions for wired and wireless networks. Products include distribution frames, panels, raceways, hubs, connectors, wall boxes, closures, splitters and more. The Broadband Group www.broadbandgroup.com The Broadband Group, a technology and telecommunications consulting firm, develops plans, specifications and deployment strategies for master-planned communities, municipalities, service providers, health care providers and anchor institutions that want to deliver next-generation broadband services. Time Warner Cable/TWC Community Solutions www.timewarnercable.com The second-largest cable company in the United States, Time Warner Cable delivers products and services to more than 14 million customers. Services include residential high-speed data, wireless home networking, digital phone, video on demand and more. Toner Cable www.tonercable.com This distributor of cable television equipment for all types of TV signal distribution systems stocks more than 10,000 products from more than 110 manufacturers. Digital and RF signal distribution, drops, and prepackaged headends are among Toner Cable’s specialties. Ubiquiti www.ubnt.com Ubiquiti Networks is a next-generation communications technology company best known so far for its wireless platforms. Recently, it entered the market for edge routers. Verizon Communications/ Verizon Enhanced Communities www.verizon.com; www.verizon.com/communities Verizon Enhanced Communities signs access, service and marketing agreements for FiOS – Verizon’s suite of fiber optic services – with owners and developers of multifamily residential, multitenant and mixed-use communities. ViewTEQ www.viewteq.com ViewTEQ manufactures and sells equipment for cable TV operators, including headends, distribution equipment, test equipment and drop materials. Walker and Associates www.walkerfirst.com Walker and Associates is a distributor of telecommunications products for operators of fiber, copper and wireless networks. It simplifies network deployments with installation, systems integration and sourcing services. Wilson Electronics www.wilsonelectronics.com Wilson Electronics supplies cellular signal boosters and antennas that ensure a strong, reliable cellphone signal indoors. Its building solutions improve cellphone performance in areas as small as a single room and as large as a warehouse or multistory building. OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 43 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 BROADBAND APPLICATIONS These companies provide wholesale services or solutions that enable property owners and service providers to add technology amenities to their properties or MDU service bundles. COMPANY NAME FEATURED PRODUCTS OR SERVICES RECENT NEWS Control4 Controllers, touch-screen user interfaces, devices for automating and controlling audiovisual equipment, lighting, climate and security The new Control4 Wireless Music Bridge enables residents to wirelessly connect smartphones, tablets or computers to a Control4 system, allowing them to play their personal music collections through the home audio system. Healthsense The eNeighbor remote monitoring system detects falls, manages risk behaviors and discovers deteriorating health conditions before they worsen; eNeighbor Vitals monitors for blood pressure, blood glucose, pulse oximetry and weight. Trails of Orono assisted living facility in Minnesota installs the Healthsense eNeighbor monitoring system. IBBS White-label versions of Google Apps, interactive portals, wholesale VoIP services IBBS upgrades its voice service infrastructure to offer residential and business services that meet stringent availability and time-to-market demands. Ingersoll Rand Planning for security, access control and crisis management; door and access control hardware; key control; security management software Ingersoll Rand’s new Nexia Property Intelligence solution combines cloud-based software with electronic door hardware to provide a multifamily credential management solution that is flexible and future ready. For an annual fee, multifamily property owners and managers can manage credentials and user access for all their doors, in one or more properties, from wherever they can access the Internet. KABA/Saflok SAFLOK and ILCO electronic locking systems, InSync locks that communicate by means of a wireless RFID platform, Kaba Access Control solutions for access control products KABA Multihousing installs its RezShield electronic RFID locking system at Chapelview Apartments in Brampton, Ontario, a 200-unit affordable housing community for low-income seniors and singles and people with disabilities. Legrand Access control systems, networked camera systems, home automation systems, electric vehicle charging stations Legrand releases the On-Q Bluetooth 4.0 Receiver, a plug-and-play input to any home audio system that allows users to stream music wirelessly from smartphones or tablets to stereo receivers or multiroom audio systems. Leviton Manufacturing Networked camera systems, electric vehicle charging stations, video entry systems, connectivity for audiovisual systems Leviton announces the new Thermostat Display Control, an unobtrusive device that can control the climate of any room. Designed to be used with Leviton’s Omnistat2 RC-2000 series thermostats, it can control both single and multistage HVAC systems, using either hardwired or ZigBee wireless communications. Mac-Gray LaundryView allows residents to check washer and dryer availability online; LaundryLinx is a Web-based system that provides a customized, easy-to-use method of requesting service; Change Point is an Internet-based laundry payment and monitoring system. Momentum Telecom Private-label residential digital voice products with assistance for telephony administration, billing services, regulatory and tax compliance, on-call tech support and operator-branded web portals Multicom Wholesale VoIP services Zcorum Wholesale VoIP services Momentum announces a wholesale VoIP partnership with Russellville Electric Plant Board in Kentucky. 44 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 Windstream www.windstream.com WOW! www.wowway.com Windstream provides high-speed broadband Internet, phone service and digital TV to 3.3 million access lines in 23 states. Though primarily a rural provider, it has been targeting MDU communities with VDSL2 and FTTH services. WOW! is a competitive provider of residential and commercial high-speed Internet, cable television and telephone services. Its recent acquisition of Knology and some Broadstripe assets makes it the nation’s ninth-largest cable COMPANIES TO WATCH These companies were cited by industry advisers or the editors for their innovative offerings in the MDU space. COMPANY NAME WEB ADDRESS American Wireless Broadband www.awbworld.com SUMMARY AWB provides Internet service to more than 315 MDUs throughout the Chicagoland area and surrounding suburbs. It supports upload and download speeds of up to 10 Gbps per building. CampusConnect www.campusconnect.net CampusConnect, an Austin, Texas-based network service provider, offers gigabit Internet service per resident in student housing. CondoInternet www.condointernet.com CondoInternet offers gigabit Internet service to condo and apartment buildings in Seattle and Bellevue, Wash., using a variety of technologies. Recently acquired by WaveDivision Holdings, the company is now planning to expand its geographic footprint. www.draytek.us DrayTek’s networking solutions range from gigabit aggregation switches to enterprise-level firewalls, mission-critical VPN/VoIP facilities, xDSL/ broadband CPE and TR-069 central management solutions. DrayTek Dura-Line www.duraline.com Dura-Line, a well-known manufacturer of conduit for outside plant, recently introduced FuturePath, a line of microduct for use in MDUs. Elauwit Networks www.elauwit.com Elauwit’s network consulting, design, building and management services have saved property owners an average of about 20 percent on services, construction and deployment. The company also provides bulk tripleplay services, and its Remote Management System allows property management to control residents’ access to the Internet. www.connectedlyfe.com Connected Lyfe, a subsidiary of Lyfe Communications, offers nextgeneration media and communications services to multifamily residential properties through its proprietary converged network services platform. Lyfe Communications/ Connected Lyfe MDU Nettech Silver Communications 716-817-9992 MDU Nettech (formerly known as Wired Not) is a multifamily wireless solutions provider that offers stable, high-speed Internet connections, camera surveillance systems and access control. www.silverip.com Silver Communications brings bulk broadband and video to luxury highrises in Chicago. It offers fiber Internet access, digital TV and digital phone services. www.solidtechusa.com SOLiD Technologies is a provider of advanced distributed antenna systems. USA Wireless Satellite TV www.usawireless.tv USA Wireless Satellite TV provides DIRECTV and home theater services in residential, MDU and commercial properties in the Chicago area. It sells, installs and maintains private cable networks in MDUs and MTUs. ValuePoint Networks www.valuepointnet.com SOLiD Technologies Wolfe Internet www.wolfe.net VP Networks makes products for authenticated Internet access of mobile devices and high-performance seamless broadband connectivity. Products are designed for guest networks, including those at hotels, MTUs, MDUs and hospitals. Wolfe offers direct fiber-to-the-home Ethernet connections to condominiums, apartment buildings and new home developments. OCTOBER 2013 | www.broadbandcommunities.com | BROADBAND COMMUNITIES | 45 TOP 100 MDU TECHNOLOGY PROVIDERS 2013 operator. Its service areas are primarily in the southeastern and midwestern states. products enable sharing HD and SD content at an unlimited number of displays over existing coaxial cabling. zBoost www.zboost.com Zhone Technologies www.zhone.com zBoost cellphone signal boosters extend coverage inside buildings for cellphones, smartphones and wireless data cards by improving signal strength. Zhone develops carrier-grade broadband solutions designed to ensure that bandwidth will never be a constraint. Its access equipment supports FTTH, DSL, Ethernet in the First Mile and wireless networks. v ZCorum www.zcorum.com ZCorum provides ISPs with managed broadband services that include network engineering, monitoring, provisioning, policy enforcement and more, along with diagnostics, customer care, hardware selection advice and marketing services. chnology Provid U Te ers D M — 2013 — ZeeVee www.zeevee.com ZeeVee products are designed to create and broadcast HDTV channels over coax cabling. ZeeVee digital video distribution To nominate your company or a technology partner for next year’s list, write to [email protected]. As the premier consulting firm focusing on city and community-wide integrated broadband planning, we work with developers, public officials and city planners to incorporate fiber-based networks, applications and services into their communities. Driving Innovation Creating Value 702-405-7000 | [email protected] w w w. b r o a d b a n d g r o u p . c o m 46 | BROADBAND COMMUNITIES | www.broadbandcommunities.com | OCTOBER 2013 Did you like this article? Subscribe here!