Transcript
MICROS Protégé Customer Display System for MICROS RES 3700
The Protégé Customer Display System provides MICROS RES 3700 customers with a graphically rich environment that ensures order accuracy and enhanced opportunities for marketing and upselling. The modular design of the system allows for future options that will further extend the capabilities of the device. Currently the Protégé Customer Display System is only supported with the RES 4.8 MR5 release using a WS5a client platform. An updated platform is required for the WS5a. Please see the version support matrix for more information. Additional hardware requirements are described in this PMA.
MICROS Protégé Overview The MICROS Protégé Customer Display System provides a higher level of customer feedback, exceeding the capabilities of the MICROS 240x64 graphical LCD. The Protégé allows for the display of full transaction detail, including menu item, condiments and special prep instructions, allowing customers to confirm order accuracy and improving the speed of service in quick service, fast casual and other fast transaction environments. Having acknowledged that an order has been placed properly, customers are less inclined to double check bagged orders, and waste due to incorrect food preparation is dramatically reduced. The Protégé can be configured as an advertising and marketing tool as well. The screens displayed while the system is idle or in use can be customized to provide visual content including slideshows for specials, new items, upcoming events, catering information, and more.
MICROS Protégé Technical Summary Feature
Protégé Customer Display System
Processor
Freescale ARM Processor
Operating System Volatile Memory
Microsoft® Windows® CE 6.0 128M RAM 128M NAND Flash 512M Micro Secure Digital (SD) Card – Expandable to 2G 7” TFT Active LCD WVGA Resolution (800x480) 16M Color 4-Wire Resistive Touch Screen Standard
Mass Storage Display Touch screen Power Supply Magnetic Stripe Reader Audio Serial Ports USB Ports Expansion Ports Mounting Options
12V Input – Provided by Host Workstation or External Auto Switching Power Supply Future Option – Field Upgradable 2 Integrated Stereo Speakers Standard 1 – TTL Connector Reserved for Future Options 1 – USB 2.0 On The Go (OTG) – Used for Host Interface 3 – USB 2.0 Reserved for Future Use 4 Mount Locations for Future Options MICROS Integrated Rear Display For WS5, WS5A, PCWS 2015 MICROS 6” Pole Display VESA 75 Mounting Pattern
Dimensions Weight Enclosure Operating Temp Certifications
Rugged PC-ABS Plastic Blend, Spill Resistant Enclosure. (MICROS Grey) Passive Cooling (No Fans) 0 C to 45 C FCC Class A, UL, CE, TUV, CCC, RoHS, China RoHS
MICROS Protégé Application Support Currently, the Protégé is only supported with RES 4.8 MR5 on Workstation 5a. Additional MICROS application support is TBD. Workstation
Workstation Platform
RES Version
Notes
Workstation 4
Not Supported
NA
Not Supported
Workstation 4LX
GR2.0 (WinCE6.0 R3), when/if announced
4.8 MR5
TBD: if so, Pole Mount only
Workstation 5
GR2.0 (WinCE6.0 R3), when/if announced
4.8 MR5
Workstation 5A
GR1.3 (WinCE6.0 R3)
4.8 MR5
PCWS 2010
TBD
PCWS 2015
Upcoming
TBD Integrated Rear and Remote Pole TBD: if so, Pole Mount Only Coming Soon – Integrated Rear Display and Remote Pole
Protégé Installation Integrated Rear Display The Protégé can be mounted directly to the rear of the WS5a and can be used with the workstation in either low profile mode or on an adjustable stand.
Integrated Rear Mount w/Adjustable Stand
Integrated Rear Mount in Low Profile
The hinge mechanism of the integrated rear display bracket allows for a range of motion so the Protégé display can be properly positioned for optimal viewing.
Pole Display Alternatively, the Protégé is available in a pole mounted configuration that can be used with the WS5a. This configuration features a 6” pole, and shares a base plate with other MICROS pole displays, allowing the unit to be secured to a counter top or to the threaded nuts on most MICROS cash drawers. The pole display configuration is also equipped with a hinged mechanism, allowing the display to be properly angled for optimal viewing.
Pole Mounted on Cash Drawer
Order Confirmation Application & Programming Please note that information in this section is relevant to the current RES 4.8 MR5 implementation of the Protégé Customer Display System. It is expected that other MICROS POS applications will have entirely different operating characteristics. Similar to MICROS Workstations, the Protégé Display System is designed to be used by multiple applications and requires an application download to be functional. The display application used in conjunction with RES 4.8 MR5 is not preloaded on the Protégé Display System and must be downloaded. The application is then staged on a RES Server. The Workstations receive this application through a traditional CAL update. The PCAL Client then downloads the application to the Protégé Display System. The RES application makes use of predefined forms that serve as a framework for the various operational modes of the display system. A group of default forms is included with the application to provide a basic program starting point for using the Protégé. Included in the application are the following:
Idle Screen Begin Transaction/Welcome Screen OCB/Transaction Screen End Transaction/Thank You Screen
The default forms provide a generic interface that can be used in any environment. However, most customers will prefer to use forms of their own design in order to customize the device for their operation. This programming is additional, by quote. Configuration Tool To simplify the customization of the forms, MICROS provides a utility called OCP Configurator that allows users to modify existing or create new forms. This tool provides extensive capabilities, including the ability to define background images, transparency, location of check detail and check summary fields, inclusion of slide shows or other content, and selection of fonts, colors and other attributes.
The OCP Configurator can be installed on any PC running Microsoft Windows XP or Microsoft Windows 7. Forms defined with this tool are saved as an XML file, which can then be downloaded to the Protégé display system via the CAL server to the PCAL Server on the host workstation. .
OCP Configurator Shown Editing OCB/Transaction Screen
______________________________________________________________________________________
