Model Propt20

Transcript

MODEL PROPT20 TWO-WAY TELEMATICS MODULE OWNER’S MANUAL -1Released 6-11-07. 128-7914 1 of 20 Congratulations ------------------on your purchase of your PursuiTrak GPS Vehicle Tracking, Recovery, and Convenience Device. This device, when properly installed, will allow you to send commands to your vehicle via the Internet or Telephone. It will also confirm the receipt of sent commands; notify you when there is an unauthorized entry into the vehicle; and when there is unauthorized vehicle movement. Although the device has been installed in your vehicle , you must activate the device by completing the Wireless Services Application and sign the Terms and Conditions agreement. Seaguard Electronics, LLC., is responsible for the vehicle tracking, theft recovery, and wireless services utilizing the PursuiTrak unit. -2- 128-7914 2 of 20 CONTENTS Congratulations ............................................................... ........ .......... 2 System Configuration ......................................................................... 4 Account Activation .............................................................................. 6 Wireless and Theft Recovery Fees ..................................................... 7 Understanding Command Use and Message Credits ......................... 8 Account Login .................................................................................... 9 Tracking ............................................................................................. 10 Schedules .......................................................................................... 10 Commands Page ............................................................................... 12 System Settings............................................................................ 13 System Menu ................................................................................ 13 Vehicle History ................................................................................... 15 Vehicle Command Center Telephone Interface ................................... 16 Login and Menu ............................................................................ 17 Automated Alert Notification System .................................................. 18 If Your Vehicle Has Been Stolen .......................................................... 19 -3- 128-7914 3 of 20 System Configuration Your New Vehicle Tracking device may be installed as a stand alone unit or may be connected to a host alarm, alarm remote start or other arming device. This manual describes all the commands available for the system but all may not be available in your application. Please consult your installation center or installing dealer for controls and options available to you. Reading this entire manual will provide you the most complete and up to date information about your system. When installed with a host device, locking the vehicle doors with the keychain transmitter will arm the vehicle tracking device. Unlocking the vehicle doors with the keychain transmitter will disarm the vehicle tracking device. If the keychain transmitter is lost or otherwise rendered inoperative, you must disarm the system by manual override as specified in the owner’s manual. While the system is armed and the doors are locked, the unit will log its position periodically checking that the vehicle has not been moved beyond the controlled area. While armed, if the vehicle alarm is triggered, the system will send a door violation or vehicle alarm trigger alert. -4- 128-7914 4 of 20 If the vehicle is then moved beyond the controlled area, relative to the logged position, the system will send you a notification of unauthorized vehicle movement. Your account can be set for telephone and/or e-mail notifications if you choose. When receiving any automated notification alert produced by the system, it will advise you of the specific event which has triggered the notification massage. Upon receipt of the message, you may press one (1) to acknowledge the alert message or two (2) to repeat it. In the event that upon inspection you determine that the vehicle has been removed from the area where it was parked, please contact (800) 705-8766 and select option (2) to Report A Stolen Vehicle. WARNING: When the host alarm or keyless entry system is put into the Valet mode, the PursuiTrak device is incapable of sending any notifications in the event of a door violation or unauthorized vehicle movement. Be certain to exit the valet mode to ensure that your vehicle is properly protected. -5- 128-7914 5 of 20 Account Activation Your Car Dealer or Retailer from where you purchased the system may have already activated your account. Please check with them to confirm that this has been completed. If your account has not been activated, you must activate your account to begin using your services and ensure theft recovery coverage. To do this, the Wireless Service Application must be completed, and the Service Terms and Conditions agreement signed. It then must be faxed to 619-839-3780. Seaguard Electronics, LLC provides the Vehicle Wireless and Monitoring Services. They can be reached at (800) 705-8766. The I.M.E.I and a Temporary Pass Code (TPC) are located on the Activation form provided with your unit and will be required to register the device. I.M.E.I. Number: ______________________________________________ Temporary Pass Code (TPC) : _________________________________________________ Date Purchased: _____________ The wallet card attached to the mirror hangtag is used to record your password. This wallet card will include the phone number to call when you want to send commands to the vehicle. Print your chosen password on the card and store it in your wallet or purse for easy access and reference. Your vehicle is also accessible for command control via the internet as directed on page 9 of this manual. Note: IT IS THE CUSTOMER’S RESPONSIBILITY TO CONFIRM THAT THEIR UNIT IS REGISTERED WITH SEAGUARD ELECTRONICS, LLC FOR WIRELESS SERVICE TO ENSURE VEHICLE THEFT RECOVERY COVERAGE. -6- 128-7914 6 of 20 The wireless service application has a location for "Your account login". The default User Account information is the First Initial of your first name and your complete last name. Your temporary password has six boxes that may have been filled in by the dealer. If these boxes are left blank, the default password will be your 5 digit zip code. Once the tracking device has been activated, you can change the password by logging into the web site (www.pursuitrak.net) and clicking on "Account". You then type the new password in the box above the word "Password ". Retype the new password a second time in the box above the word "Re-Enter" In order for the change to be effective, the box at the bottom of the page "Save& Continue" must be clicked. Wireless and Theft Recovery Service Your systems operations are dependent upon the availability of a supported GSM Cellular Network. A valid Wireless Service Plan is required for your use of the services provided by the device, such as vehicle tracking and vehicle command utilization. Seaguard Electronics, LLC can be reached at 1-800-705-8766. Depending on the product and service level you purchased, “message credits” are billed to your account in one of the following ways: 1. Credit Card 2. Electronic Check 3. Send check to Seaguard Electronics, LLC., P.O. Box 79546, Corona, California, 92877 Review more information by selecting the “Billing” page, then “Billing Method” -7- 128-7914 7 of 20 Understanding Command Use and Message Credits The sending of any vehicle command incurs the use of one (1) message credit. A message credit is deducted from your account each time the system receives a response from your vehicle which indicates the successful reception by the vehicle of the sent command. Alarm commands are defined as: • Locate vehicle • Arm system/Lock doors/Geofence on • Disarm system/Unlock doors/Geofence off • Remote engine start • Unlock only • Starter Interrupt • Theft reset Vehicle commands are defined as: a. Auto Report On/Off b. Speed Alert On/Off c. Geo-fences On/Off d. Low Battery Alert On/Off e. Trip Start, Trip End or Stationary Vehicle Message f. Any Alarm or other System related wireless message sent or received. In event that the vehicle fails to receive any sent command, the system does not deduct from your account. Note: The remaining message credit balance on your account is displayed in the center navigation frame on each of the system’s command menus under the column labeled “Credits”. -8- 128-7914 8 of 20 Account Login To login to your account via the Internet, use these steps: 1. 2. 3. 4. 5. Type the URL www.Pursuitrak.net in the address line of your Internet browser. Type your unique User Name (First Initial and Last Name) into the User Account login field. Enter your unique Password into the Password field. Click the My Account Login submit button. If you have entered the correct User Account and Password information, you will be automatically redirected to your vehicle home page. Account: Account Information - Contact information, login password, time zone settings, home phone number, are all found on this page. To make a change to any of these, after selection is made, the Save and Continue button located at the bottom of the page must be clicked. Billing: Accounting - displays the billing history for each selected vehicle. Purchase Plans Billing Method - Credit card or Electronic check. Vehicles: Edit Vehicle Vehicle information - enter your vehicle description information here. Notification information - enter your event notification information here. Emergency numbers - enter your emergency contact numbers. Service Plans: Current service - displays current service plan. Available service plans - displays list of available service plans to choose. -9- 128-7914 9 of 20 Tracking The following commands are available on the tracking page: Note: Each time a wireless command is sent and acted upon by the vehicle such as LOCATE, REMOTE ENGINE START, ARM, or DISARM, one (1) message credit will be withdrawn from your Account Balance. • Locate - Clicking the icon will process a remote wireless command instruction to the installed unit. A generic aerial view photo will appear stating “Now Locating (the vehicle description you supplied) Please Standby”. The locating process may take up to 3 minutes. The image will then change to a map display ing a car icon identifying the spot from which the vehicle has reported its position. • Aerial View - Once you have located your vehicle, you can view a virtual Satellite photo of the location of your vehicle. (You will not be charged an additional message unit.) The map may additionally be panned by holding down the left mouse button and “dragging” it to the desired position. • Zoom - There are 7 map zoom levels from which to choose. -10- 128-7914 10 of 20 Schedules Scheduling Feature: The automatic command scheduling tool may be used to program up to ten (10) unique command actions to be sent to your vehicle on an unattended automated reoccurring basis. Available commands will be determined based upon the actual features and functions installed in your vehicle. Arm System/Lock Doors/Geofence On Disarm System/Unlock Doors/Geofence Off Activate Remote Engine Start Locate Vehicle Speed Alert On Note: Speed Alert Off Geofence On Geofence Off Auto Repeat On Theft Reset All times are related to the Pacific Time Zone; for example: Pacific Mountain Central Eastern 9AM 10AM 11AM 12PM Note: It is important to remember that any Scheduled commands will continue until such time as you disable them. All commands sent via the automated Scheduling tool will incur the same message credit utilization as the same command sent manually. Access to the automated scheduling tool is only available via the product’s internet website. -11- 128-7914 11 of 20 Commands Page The commands page allows you to send a number of control commands to your vehicle. To use any of the configured alarm commands, simply click on the Alarm Commands button and then click Activate/Deactivate on your desired command. It may take up to 3 minutes to receive a command confirmation, since the Alarm Command message has to broadcast over the wireless network and then send back an acknowledgment. Please be patient. Here is a description of the available control services: • Arm System/Lock Doors/Geofence On - Clicking this command performs the described action and does not require any additional steps. • Disarm System/Unlock Doors/Geofence Off - Clicking this command performs the described action and does not require any additional steps. • Activate Remote Engine Start - Clicking this command will activate the remote engine starter and does not require any additional steps. • Theft Reset - Clicking this command stops theft track and arms the alarm and tracking unit. The alarm must be disarmed in order to start the vehicle. • Unlock Only - Clicking this command will send a door unlock only command. • Starter Interrupt - Clicking this command will either activate or deactivate Starter Interrupt. Note: 1. 2. Each time you perform one of these commands, one (1) message credit will be withdrawn from your account balance. To receive alarm notifications and to activate remote engine start, your vehicle must be equipped with an alarm system that provides these features. -12- 128-7914 12 of 20 System Settings Auto Report Interval - Adjusts the time between vehicle location reports. You can select none to 24 hours. When you select none, the auto report will record the trip start, stationary vehicle (when vehicle stops) and then end of trip (10 minutes after the vehicle has become stationary). Auto Report Duration - Adjusts the length of time the Auto Report will function. The adjustment is from 1 hour to forever. The Auto report time duration begins when the "Auto Report" command is activated in the System Commands page. Excessive Speed Alert - Adjusts the vehicles speed notification . The adjustment is from 50 to 120 MPH. Geo Fence - Adjusts the trigger radius around the vehicle for Inside and Outside Geo Fence notification. The adjustments are ½ mile to 500 miles. Low battery Alert - Adjusts the battery voltage threshold for Low battery notification. The adjustment is 10-12.25 volts. Remote Diagnostics - Displays the system current status. System Commands The System Command page allows you to send a number of system control commands to your PursuiTrak GPS System installed in your vehicle. To use any of these commands, simply click on the System Commands button and then click on your desired command. It may take up to 3 minutes for a command confirmation, since the GPS Command message has to broadcast over the wireless network and then send back an acknowledgment. Please be patient. -13- 128-7914 13 of 20 Here is a description of the available System Commands: • Auto Report Activate - Clicking this command performs the described action utilizing the feature parameters stored under the System Settings Menu item. • Auto Report Deactivate- Clicking this command turns Auto Report off. • Excessive Speed Alert Activate - Clicking this command performs the described action utilizing the feature parameters stored under the System Settings Menu item. • Excessive Speed Alert Deactivate - Clicking this command turns Excessive Speed Alert off. • Geofence Activate - Clicking this command performs the described action utilizing the feature parameters stored under the System Settings Menu item. • Geofence Deactivate - Clicking this command turns Geo Fence notification off. . • Low Battery Activate - Clicking this command performs the described action utilizing the feature parameters stored under the System Settings Menu item. . • Low Battery Deactivate - Clicking this command turns Low Battery notification off. . • Alarm Command Panel - Clicking this command links the home page to the Alarm Commands control page. -14- 128-7914 14 of 20 Vehicle History Displays the selected vehicle’s event history . You can view history of alarm notifications, tracking, or commands from the past hour to the history of activation. You can specify a particular date range with the use of the calendar. After entering the range, you will need to click the refresh button on the screen. Every sent vehicle command will create an event ID number which will capture the date and the time it was sent. The event confirmation will always include the address of where the vehicle was during this transaction. By clicking on the word display under the Map Heading, you will view where the vehicle was located when you requested this event. (You will not be charged any message credits to view this information.) By clicking the MAP ALL feature button, the internet web page will automatically display up to 100 positions, with the oldest location being number 1 and numerically sequenced on the map. -15- 128-7914 15 of 20 Vehicle Command Center Telephone Interface The telephone interface Interactive Voice Response System (VPI) allows you to send remote control commands to your vehicle over the telephone utilizing its touch tone keys. These actions include*: 1. Arm/Lock 6. Speed Alert Off 2. 3. 4. 5. 7. Geo Fence On 8. Geo Fence Off 0. Theft Reset Disarm/Unlock Remote Engine Start Speed Alert On Vehicle’s Location *Note: Your vehicle must be capable of performing these features. In order to access the tracking device via the telephone, the Home phone number that is filled in on the Wireless Service Application must be entered. The password will be the same one that is set for the website. -16- 128-7914 16 of 20 Login and Menu To use the Vehicle Command Center telephone interface: 1. Call 1-800-705-8766 2. Press 1 for vehicle commands Press 2 to report a stolen vehicle Press 3 for customer service Press 4 for dealer services Press 5 to repeat options 3. Press 1 to send vehicle commands 4. Please enter your home area code and phone number now. 5. Please enter your account password followed by the # sign. Once you have entered the system, you will be prompted with a menu of available services. After you select a command, it may take 1 to 3 minutes for a control confirmation since the control message has to broadcast over the wireless network and send back an acknowledgment. Please be patient. -17- 128-7914 17 of 20 Automated Alert Notification System Event Notification: You must have an active service plan with message credits in order to receive automated event notification. You will be notified via e-mail when your account is below 1 credit. When called with an alert by the automated notification system, you can: • • Press 1 to acknowledge the alert Press 2 to repeat the alert Note: You must press 1 to confirm with the system that you have received this notification or the system will retry the primary contact number 1 additional time. -18- 128-7914 18 of 20 If Your Vehicle Has Been Stolen What you need to do: Call the Vehicle Recovery Assistance Center at 1- 800-705-8766 and select option two (2) “To Report a Stolen Vehicle”. You will be automatically connected with a representative to assist you in filing a stolen vehicle report with you local law enforcement agency. The representative will work directly with the local law enforcement agency to recover your vehicle WARNING: YOU SHOULD NEVER ATTEMPT TO RECOVER THE VEHICLE YOURSELF. If the vehicle has been stolen and the tracking unit was installed with a host alarm or alarm/remote start, the alarm will enter the theft mode. While in this mode, the vehicle lights and horn/siren will sound a specialized S.O.S. pattern (3 short flashes and chirps, followed by 3 long flashes and chirps, followed by 3 short flashes and chirps...). In addition, the starter inhibit feature is activated. This prevents restarting of the vehicle once the ignition has been turned off. The transmitter will not operate. The manual override will not disarm this mode. The only way to reset this function is to send a "Theft reset" command via the phone or Internet. -19- 128-7914 19 of 20 © 2007 Audiovox Electronics Corporation, 150 Marcus Blvd., Hauppauge, New York 11788 128-7914 -20- 128-7914 20 of 20