Multifinisher Service Manual

Transcript

hp c8088a service hp LaserJet multifunction finisher service ____________________ © Copyright Hewlett-Packard Company, 2002 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: C8088-90902 First Edition, May 2002 Warranty Trademark Credits The information contained in this document is subject to change without notice. Adobe® and PostScript® are trademarks of Adobe Systems Incorporated. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETTPACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A. Contents Contents List of tables List of figures 1 Product information Chapter contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assembly identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supported media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 12 14 14 14 17 17 19 21 21 21 21 2 Theory of operation Chapter contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simple stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Job offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stapling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booklet-making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electric circuitry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Motors, solenoids, and clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 24 25 26 27 28 29 31 32 33 35 3 Removal and replacement Chapter contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removal and replacement strategy . . . . . . . . . . . . . . . . . . . . . Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before performing service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attachment rod assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parts removal order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External doors and covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stapler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product-release handle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Folding knob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handle mounting gear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 42 42 42 42 43 43 44 45 45 46 47 48 49 50 Contents 3 Upper panel assembly (top door). . . . . . . . . . . . . . . . . . . . . . . .51 Internal path cover (dispose subcover) . . . . . . . . . . . . . . . . . . .52 Foot cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Paper guide wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Product-attachment latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Stapling unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Aligner racks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Booklet bin-full sensor flag (main lever weight assembly) . . . . .58 Paper deflector (deflector weight) . . . . . . . . . . . . . . . . . . . . . . .59 Anti-static brush . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Stacker bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Booklet bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Stapling door switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Interlock switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Flipper assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Folding mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 User LED PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Service LED PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Jet-Link cable (interface cable) . . . . . . . . . . . . . . . . . . . . . . . . .75 Adjustable casters (left side) . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Stationary extended caster (back right) . . . . . . . . . . . . . . . . . . .77 Stationary caster (front right) . . . . . . . . . . . . . . . . . . . . . . . . . . .78 4 Troubleshooting Chapter contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Basic troubleshooting process flowchart . . . . . . . . . . . . . . . . . .82 Troubleshooting flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Using the diagnostics tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Service mode configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Switch locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Power supply switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Paper delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Troubleshooting with control panel messages . . . . . . . . . . . . . . . . .88 Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Control panel messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Device error conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Event log messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Multifunction finisher message tables . . . . . . . . . . . . . . . . . . . .93 Alphabetic error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Numeric error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Paper-path test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Booklet adjustment using the control panel . . . . . . . . . . . . . .102 Mechanical testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Service-level diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Media troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Determine the problem source: print media or multifunction finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 4 Contents C8523-90921 Isolate a paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Isolate a media brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Isolate a media type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calibration and adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . Booklet adjustment (offline) . . . . . . . . . . . . . . . . . . . . . . . . . . Recalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stapling-folding position (booklet stitching position) . . . . . . . . Folding position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alignment position (front and rear jogger adjustment) . . . . . . Stapling position adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . Clearing the reversal sensor output voltage (flipper sensor clear) . . . . . . . . . . . . . . . . . . . . Clearing all adjustment values . . . . . . . . . . . . . . . . . . . . . . . . 107 108 108 109 109 109 109 110 110 110 110 111 5 Parts and diagrams Chapter contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consumables and documentation . . . . . . . . . . . . . . . . . . . . . Common hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Illustrations and parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multifunction finisher system assembly. . . . . . . . . . . . . . . . . . Mounting hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External panels and covers. . . . . . . . . . . . . . . . . . . . . . . . . . . Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dispose assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper feeder assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reverse assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fold assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PCB assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 114 114 114 115 116 116 117 118 119 121 122 123 124 125 126 127 Index C8523-90921 5 6 Contents C8523-90921 List of tables Table 1. Features of the HP LaserJet Multifunction Finisher . . . . . 12 Table 2. Number of sheets that can be stapled, listed by media weight . . . . . . . . . . . . . . . . . . . . . . . . 12 Table 3. Number of sheets that can be stapled and folded, listed by media weight . . . . . . . . . . . . . . . . . . . . . . . . 13 Table 4. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Table 5. Electrical specifications for the printer and the multifunction finisher . . . . . . . . . . . . . . . . . . . 16 Table 6. Environmental specifications for the printer and the multifunction finisher . . . . . . . . . . . . . . . . . . 16 Table 7. Noise-level specifications for the printer and the multifunction finisher . . . . . . . . . . . . . . . . . . 16 Table 8. Motors, solenoids, and clutches for feeding and aligning paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Table 9. Sensors for detecting the arrival or departure of paper . . 35 Table 10. Sensors for detecting the arrival or departure of paper . 36 Table 11. Sensors for detecting the arrival or departure of paper . 37 Table 12. Sensors for detecting the arrival or departure of paper . 38 Table 13. Sensors for detecting the arrival or departure of paper . 39 Table 14. Primary steps for troubleshooting . . . . . . . . . . . . . . . . . . 80 Table 15. Alphabetic error messages . . . . . . . . . . . . . . . . . . . . . . . 93 Table 16. Numeric error messages . . . . . . . . . . . . . . . . . . . . . . . . 95 Table 17. User LED light patterns . . . . . . . . . . . . . . . . . . . . . . . . 101 Table 18. Booklet adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Table 19. Mechanical testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Table 20. Flexible menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Table 21. Calibration and adjustments . . . . . . . . . . . . . . . . . . . . . 109 Table 22. Consumables and documentation . . . . . . . . . . . . . . . . 114 Table 23. Hardware table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Table 24. Common torque values . . . . . . . . . . . . . . . . . . . . . . . . 115 Table 25. Flatbed optical assembly . . . . . . . . . . . . . . . . . . . . . . . 116 Table 26. Mounting hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Table 27. External panels and covers . . . . . . . . . . . . . . . . . . . . . 118 Table 28. Internal components (1 of 2) . . . . . . . . . . . . . . . . . . . . 119 Table 29. Internal components (2 of 2) . . . . . . . . . . . . . . . . . . . . 120 Table 30. Dispose assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Table 31. Paper feeder assembly . . . . . . . . . . . . . . . . . . . . . . . . 122 Table 32. Reverse assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Table 33. Fold assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Table 34. PCB assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Table 35. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Table 36. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 List of tables 7 8 List of tables C8088-90902 List of figures Figure 1. Sample identification label . . . . . . . . . . . . . . . . . . . . . . . Figure 2. Multifunction finisher (side view and top view) . . . . . . . . Figure 3. External assembly locations (front view) . . . . . . . . . . . . . Figure 4. External assembly locations (back view) . . . . . . . . . . . . Figure 5. Cross section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 6. Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 7. Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 8. Simple stacking (face-down delivery) . . . . . . . . . . . . . . . Figure 9. Simple stacking (face-up delivery) . . . . . . . . . . . . . . . . . Figure 10. Job offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 11. Staple positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 12. Stapling unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 13. Booklet making (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . Figure 14. Booklet making (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . Figure 15. Booklet making (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . Figure 16. Signal flow between the multifunction finisher and the video controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 17. Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 18. Motors, solenoids, and clutches . . . . . . . . . . . . . . . . . . Figure 19. Sensors (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 20. Sensors (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 21. Sensors (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 22. Sensors (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 23. Sensors (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 24. Removing the attachment rod assembly . . . . . . . . . . . . Figure 25. Removing the stapler door . . . . . . . . . . . . . . . . . . . . . . Figure 26. Removing the product-release handle . . . . . . . . . . . . . Figure 27. Reinstalling the product-release handle . . . . . . . . . . . . Figure 28. Removing the folding knob . . . . . . . . . . . . . . . . . . . . . . Figure 29. Removing the handle mounting gear . . . . . . . . . . . . . . Figure 30. Removing the front cover (1 of 2) . . . . . . . . . . . . . . . . . Figure 31. Removing the front cover (2 of 2) . . . . . . . . . . . . . . . . . Figure 32. Removing the back cover (1 of 2) . . . . . . . . . . . . . . . . . Figure 33. Removing the back cover (2 of 2) . . . . . . . . . . . . . . . . . Figure 34. Removing the upper panel assembly (1 of 2) . . . . . . . . Figure 35. Removing the upper panel assembly (2 of 2) . . . . . . . . Figure 36. Removing the internal path cover (1 of 2) . . . . . . . . . . . Figure 37. Removing the internal path cover (2 of 2) . . . . . . . . . . . Figure 38. Removing the foot cover (1 of 2) . . . . . . . . . . . . . . . . . . Figure 39. Removing the foot cover (2 of 2) . . . . . . . . . . . . . . . . . . Figure 40. Removing the paper guide wire . . . . . . . . . . . . . . . . . . Figure 41. Removing the product-attachment latch . . . . . . . . . . . . Figure 42. Removing the stapling unit . . . . . . . . . . . . . . . . . . . . . . Figure 43. Removing the booklet bin-full sensor flag . . . . . . . . . . . Figure 44. Releasing the paper deflector . . . . . . . . . . . . . . . . . . . . Figure 45. Reinstalling the paper deflector . . . . . . . . . . . . . . . . . . . Figure 46. Removing the anti-static brush . . . . . . . . . . . . . . . . . . . Figure 47. Removing the booklet bin (1 of 3) . . . . . . . . . . . . . . . . . Figure 48. Removing the booklet bin (2 of 3) . . . . . . . . . . . . . . . . . Figure 49. Removing the booklet bin (3 of 3) . . . . . . . . . . . . . . . . . Figure 50. Reinstalling the booklet bin . . . . . . . . . . . . . . . . . . . . . . Figure 51. Removing the stapling door switch . . . . . . . . . . . . . . . . 14 15 17 18 18 24 25 26 26 27 28 28 29 29 30 31 32 33 35 36 37 38 39 43 45 46 46 47 48 49 49 50 50 51 51 52 52 53 53 54 55 56 58 59 59 60 62 62 63 63 64 List of figures 9 Figure 52. Removing the interlock switch (1 of 2) . . . . . . . . . . . . . .65 Figure 53. Removing the interlock switch (2 of 2) . . . . . . . . . . . . . .65 Figure 54. Removing the flipper assembly (1 of 2) . . . . . . . . . . . . .66 Figure 55. Removing the flipper assembly (2 of 2) . . . . . . . . . . . . .66 Figure 56. Reinstalling the flipper assembly . . . . . . . . . . . . . . . . . .67 Figure 57. Removing the folding mechanism (1 of 5) . . . . . . . . . . .68 Figure 58. Removing the folding mechanism (2 of 5) . . . . . . . . . . .68 Figure 59. Removing the folding mechanism (3 of 5) . . . . . . . . . . .69 Figure 60. Removing the folding mechanism (4 of 5) . . . . . . . . . . .69 Figure 61. Removing the folding mechanism (5 of 5) . . . . . . . . . . .70 Figure 62. Reinstalling the folding mechanism . . . . . . . . . . . . . . . .70 Figure 63. Removing the user LED PCA . . . . . . . . . . . . . . . . . . . . .71 Figure 64. Removing the controller PCA (1 of 2) . . . . . . . . . . . . . . .72 Figure 65. Removing the controller PCA (2 of 2) . . . . . . . . . . . . . . .72 Figure 66. Removing the service LED PCA . . . . . . . . . . . . . . . . . .73 Figure 67. Removing the power supply . . . . . . . . . . . . . . . . . . . . . .74 Figure 68. Removing the Jet-Link cable (1 of 2) . . . . . . . . . . . . . . .75 Figure 69. Removing the Jet-Link cable (2 of 2) . . . . . . . . . . . . . . .75 Figure 70. Removing the adjustable casters . . . . . . . . . . . . . . . . . .76 Figure 71. Removing the stationary extended caster . . . . . . . . . . .77 Figure 72. Removing the stationary caster . . . . . . . . . . . . . . . . . . .78 Figure 73. Basic troubleshooting process flow . . . . . . . . . . . . . . . .82 Figure 74. Troubleshooting flowchart . . . . . . . . . . . . . . . . . . . . . . .83 Figure 75. Service diagnostics label . . . . . . . . . . . . . . . . . . . . . . . .84 Figure 76. Service mode configuration . . . . . . . . . . . . . . . . . . . . . .85 Figure 77. Switch locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Figure 78. Power supply switch . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Figure 79. Sample event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Figure 80. Booklet adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Figure 81. Sample configuration page . . . . . . . . . . . . . . . . . . . . . .106 Figure 82. Multifunction finisher system assembly . . . . . . . . . . . .116 Figure 83. Mounting hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Figure 84. External panels and covers . . . . . . . . . . . . . . . . . . . . .118 Figure 85. Internal components (1 of 2) . . . . . . . . . . . . . . . . . . . .119 Figure 86. Internal components (2 of 2) . . . . . . . . . . . . . . . . . . . .120 Figure 87. Dispose assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Figure 88. Paper feeder assembly . . . . . . . . . . . . . . . . . . . . . . . .122 Figure 89. Reverse assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Figure 90. Fold assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Figure 91. PCB assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 10 List of figures C8088-90902 1 Product information Chapter contents Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Assembly identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 C8088-90902 Chapter contents 11 Product features HP LaserJet Multifunction Finisher (C8088A) This section lists the major product features of the HP LaserJet Multifunction Finisher. Table 1. Features of the HP LaserJet Multifunction Finisher Speed l Up to 50 pages per minute (ppm) Consumables l HP 5,000-staple cartridge (C8092A) Throughput l Staples up to 25 sheets of A3- and ledger-size paper per document1 Staples up to 50 sheets of A4- and letter-size paper per document1 Saddle-stitches and folds up to 10 sheets of 20-lb paper2 Provides high-capacity stacking for up to 1,000 sheets of A4- and lettersize paper or up to 500 sheets of A3- and ledger-size paper (20 lb) Provides stacking for transparencies, envelopes, labels, and prepunched and cut-sheet paper (stacked face up only) Stacks up to 40 booklets composed of up to 5 sheets (20 finished pages) of A3- and ledger-size paper (20 lb)3 Allows selection of cover stock up to 199 g/m2 (53 lb) in weight l l l l l l l Functions l l l l Stacking Offsetting Stapling Booklet making (saddle stitching and folding) Single-page folding 1 See table 2 for a description of how many sheets can be stapled, listed by media weight. The number of stapled and folded sheets will be reduced if the paper is heavier than 20 lb. 3 See table 3 for a description of how many sheets can be stapled for booklets, listed by media weight. 2 Table 2. Number of sheets that can be stapled, listed by media weight Media weight Letter/A4 Ledger/A3 and Legal/B4 64 g/m2 (17 lb) *50 *25 75 g/m2 (20 lb) *50 *25 2 80 g/m (21 lb) *50 *25 2 90 g/m (24 lb) *44 *22 105 g/m2 (28 lb) *28 *14 2 *18 *9 2 *12 *6 163 g/m (43 lb) 199 g/m (53 lb) *Denotes approximate numbers 12 Chapter 1 Product information C8088-90902 Table 3. Number of sheets that can be stapled and folded, listed by media weight Note Media weight Letter/A4, Ledger/A3 and Legal/B4 64 g/m2 (17 lb) to 80 g/m2 (21 lb) Maximum of 10 sheets 90 g/m2 (24 lb) to 105 g/m2 (28 lb) Maximum of 5 sheets When making booklets using media weight of 64 g/m2 (17 lb) to 80 g/m2 (21 lb), one cover sheet up to 199 g/m2 (53 lb) can be combined with the 10 sheets. Other combinations are not supported. C8088-90902 Product features 13 Product specifications Identification The model number (C8088A) and multifunction finisher serial number are listed on an identification label located on the right side of the multifunction finisher. The serial number contains information about the country of origin, revision level, production site, and manufacturing line, and the production number of the multifunction finisher. An example of a serial number is JPBGA12345. The identification label also contains electrical information and regulatory information. See figure 1. Note The electrical information and regulatory information vary by region. Figure 1. Sample identification label Specifications Table 4. Physical specifications Specification HP LaserJet Multifunction Finisher Height 1,000 mm (39.4 in) Width 667 mm (26.2 in) Depth 603 mm (23.7 in) Weight (without print cartridge) 44.4 kg (98 lb) 14 Chapter 1 Product information C8088-90902 Multifunction finisher space requirements Prepare a location for the device. The space must accommodate the physical and environmental requirements contained in this section, in addition to the requirements for your printer: 647 mm (25.5 inches) 904 mm (35.6 inches) 35 mm (1.4 inches) 985 mm (38.8 inches) 1,000 mm (39.4 inches) 233 mm 310 mm (9.2 inches) (12.2 inches) 357 mm (14.0 inches) 310 mm (12.2 inches) 298 mm (11.7 in) 647 mm (25.5 inches) 233 mm (9.2 inches) 603 mm (23.7 inches) Figure 2. C8088-90902 Multifunction finisher (side view and top view) Product specifications 15 Table 5. Electrical specifications for the printer and the multifunction finisher Volts CAUTION Frequency Amperes (amps) Watts (W) (typical) Thermal units per hour (Btu/hr) 100-127 Vac 50/60 Hz ± 10 percent ± 2 Hz Minimum recommended current capacity = 13.0 amp printing = 1075 W standby = 440 W PowerSave 1 = 70 W low power = 230 W off = .5 W ADF printing = 1130 W printing = 3670 Btu/hr standby = 1500 Btu/hr PowerSave 1 = 240 Btu/hr low power = 785 Btu/hr off = 1.7 Btu/hr ADF printing = 3860 Btu/hr 220-240 Vac 50/60 Hz ± 10 percent ± 2 Hz Minimum recommended current capacity = 6.5 amp printing = 1075 W standby = 440 W PowerSave 1 = 70 W low power = 230 W off = 1.3 W ADF printing = 1130 W printing = 3650 Btu/hr standby = 1420 Btu/hr PowerSave 1 = 240 Btu/hr low power= 785 Btu/hr off = 4.5 Btu/hr ADF printing = 3670 Btu/hr Power requirements are based on the region where the multifunction finisher is sold. Do not convert operating voltages. This can damage the multifunction finisher and void the product warranty. The electrical and environmental specifications must be maintained to ensure the proper operation of the multifunction finisher. Consider the following points before installing the multifunction finisher: l Install in a well-ventilated, dust-free area. l Install on a level, flat surface that can support the printer and multifunction finisher size and weight. l Ensure adequate power supply circuitry. See “Product specifications” on page 14. l Install where temperature and humidity are stable, with no abrupt changes (away from water sources, heating vents, humidifiers, air conditioners, refrigerators, or other major appliances). See “Product specifications” on page 14. l Install away from direct sunlight, areas that experience vibration, open flames, ammonia fumes, ultrasonic heaters, and devices that emit a magnetic field. If the multifunction finisher is placed near a window, make sure the window has a curtain or blind to block direct sunlight. l Maintain enough space around the multifunction finisher for proper access and ventilation. Table 6. Environmental specifications for the printer and the multifunction finisher Condition Operating/printing Storage/standby Temperature (multifunction finisher and print cartridge) 10 degrees to 33 degrees C (50 degrees to 91 degrees F) 0 degrees to 35 degrees C (32 degrees to 95 degrees F) Relative humidity 10 percent to 80 percent 15 percent to 90 percent Table 7. Noise-level specifications for the printer and the multifunction finisher Note Condition Operator position Bystander (1m) Sound power Copying at 50 ppm LPam 57 db(A) LPam 60 db(A) LWAd 7.3 bels(A) Idle LPam 40 db(A) LPam 40 db(A) LWAd 5.4 bels(A) PowerSave inaudible inaudible inaudible Testing per International Standards Organization (ISO) 9296. 16 Chapter 1 Product information C8088-90902 Product overview Assembly identification For service issues and section identification, the multifunction finisher has been separated into three sections: l External assembly locations (front view) l External assembly locations (rear view) l Cross section Processing-tray upper cover Stapler door Product-attachment latch Product-release handle Stapling unit Figure 3. C8088-90902 Jam-removal dial External assembly locations (front view) Product overview 17 Top cover Stacker bin (bin 1) Jam-removal cover Booklet bin (bin 2) Attachment rod assembly Jet-Link cable Power cord Figure 4. External assembly locations (back view) Aligning plate Paddle (front and back) Delivery roller Feed roller Reversing flapper Stacker bin (bin 1) Reversing roller Delivery belt Processing tray stopper Stapling unit Reversing nip roller Paper pushing plate Stack feed roller Booklet bin stopper Booklet bin (bin 2) Figure 5. Booklet delivery roller Paper fold roller Cross section 18 Chapter 1 Product information C8088-90902 Supported media Supported media specifications Note Transparencies, envelopes, prepunched, and cut-sheet paper, and labels are only supported in bin 1. Note Custom paper sizes are not supported for making booklets. Output bin and Stapler Capacity Media Weight Stacker bin (bin 1) Up to 1,000 sheets, stacked, of Letter/ A4 l 64 to 216 g/m 2 (17 to 58 lb bond) Up to 500 sheets, stacked, of Ledger/ A3 l Standard paper sizes: letter, legal, executive, ISO A3, ISO A4, ISO A5, JIS B4, JIS B5, ledger Custom paper sizes: Minimum: 98 by 191 mm (3.9 by 7.5 inches) Maximum: 312 by 470 mm (12.2 by 18.4 inches) Custom types: envelopes, labels, transparencies, heavy paper Face up only: envelopes, labels, heavy paper up to 216 g/m 2 (58 lb bond) Standard paper sizes: letter, legal, ISO A3, ISO A4, JIS B4, ledger 64 to 199 g/m 2 (17 to 53 lb bond) l l Booklet bin (bin 2) Up to 40 booklets composed of 5 sheets l See “Number of sheets that can be stapled and folded, listed by media weight” on page 13. C8088-90902 Product overview 19 Supported media specifications Note Transparencies, envelopes, prepunched, and cut-sheet paper, and labels are only supported in bin 1. Note Custom paper sizes are not supported for making booklets. Output bin and Stapler Capacity Media Weight Stapler Maximum of 50 sheets of Letter/A4 l 64 to 199 g/m 2 (17 to 53 lb bond) Letter, ISO A4, legal, ledger, A3, JIS B4 Maximum of 25 sheets of Ledger/A3 See “Number of sheets that can be stapled and folded, listed by media weight” on page 13. Note Stapling capacity varies depending on paper thickness. See “Number of sheets that can be stapled, listed by media weight” on page 12. 20 Chapter 1 Product information C8088-90902 Regulatory information For regulatory information and requirements, FCC regulations, and the declaration of conformity, please see the HP Multifunction Finisher use guide. Service approach Repair of the multifunction finisher normally begins with a three-step process: 1 Isolate the problem to the major system (the host computer, the network and/or server, or the multifunction finisher system). 2 Determine whether the problem is located in the multifunction finisher, the print unit, or the copy/ scan unit. 3 Troubleshoot the problem using “Basic troubleshooting process flowchart” in chapter 4. Repair is usually accomplished by assembly-level replacement of field replaceable units (FRUs). Some mechanical assemblies can be repaired at the subassembly level. Hewlett-Packard does not support replacement of components on the printed circuit assemblies. Parts and supplies Information about ordering “Consumables and documentation” in chapter 5 contains FRU and replacement part numbers, and contains information about products specifically designed for this multifunction finisher. Replacement parts can be ordered from the HP Customer Support (HPCS) organization. Phone listing l HPCS (for U.S.) (1) (800) 752-0900 l HPCS (for Canada) (1) (800) 387-3867 l HPCS (for Europe) (49 7031) 142253 Exchange program HP might offer remanufactured assemblies for parts. These can be ordered through HPCS. Warranty For warranty information and requirements, see the printer use guide. C8088-90902 Regulatory information 21 22 Chapter 1 Product information C8088-90902 2 Theory of operation Chapter contents Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Simple stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Job offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Stapling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Booklet-making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Electric circuitry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Motors, solenoids, and clutches . . . . . . . . . . . . . . . . . . . . . . 33 Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 C8088-90902 Chapter contents 23 Power-on sequence The multifunction finisher performs an initialization procedure when it receives the Recovery Initialize signal. This signal is transmitted from the printer on occasions at power on. The power-on sequence consists of the following actions: Figure 6. Power-on sequence 1 Moves slide: The booklet bin slide motor (M10) drives the slide to move from the standby position. The slide returns to the standby position when the home position is detected. 2 Folding action: The staple-fold motor (M7) drives one cycle of folding action. 3 Moves swing guide vertically: The paddle motor (M2) drives the swing guide to move vertically. 4 Rotates paddler: The paddle motor (M2) drives the paddle to complete one cycle of rotation. 5 Moves stapler: The slide motor (M8) drives the stapler to move from the standby position. The stapler returns to the standby position when detecting the home position. 6 Performs alignment: The front aligning plate motor (M4) and the back aligning plate motor (M5) drive the front and back aligning plates to perform one cycle of alignment. 7 Moves stack-feed roller vertically: The transfer motor (M1) reverses to cause the upper stackfeed roller to move vertically. 8 Moves delivery tray vertically: The shift motor (M6) drives the stacker bin (bin 1) to move from the home position. The stacker bin returns to the home position when it is detected by the full loading sensor (P124). 9 Rotates stacker bin: The delivery motor (M3) drives the delivery belt to complete one cycle of rotation after the stacker bin has descended approximately 25 mm (1 inch). The stacker bin then returns to the home position. 24 Chapter 2 Theory of operation C8088-90902 Basic operation The multifunction finisher ejects paper from the printer either face down or face up. Operations such as job offset are performed when paper is ejected face down. The booklet unit inside the multifunction finisher folds the paper stack before ejecting it. The sequence of operations is controlled by the finisher controller PCB. Video controller PCB DC controller PCB Multifunction finisher Finisher controller PCB Figure 7. C8088-90902 Basic operation Basic operation 25 Simple stacking Flipping action (face-down delivery): l Figure 8. After the paper is reversed, the paper is pulled into the processing tray and ejected face down to the delivery tray. Simple stacking (face-down delivery) Face-up delivery: l Figure 9. The paper is pulled into the processing tray and ejected face up to the delivery tray. Simple stacking (face-up delivery) 26 Chapter 2 Theory of operation C8088-90902 Job offset Job offset is accomplished by pulling sets of sheets forward or backward for sorting. Two aligning plates are used to alternate between the forward and backward directions. Sheets are fed between the delivery rollers onto the processing tray, where a paddle feeds them toward the stopper. The swing guide is in the “up” position during alignment or when a sheet is pulled onto the processing tray. The swing guide is in the “down” position during stack feeding, stack delivery, or stapling. At power on, the finisher controller PCB drives the aligning plate (front) motor and the aligning plate (back) motor to return the two aligning plates to the home position. Note The offset specification is 20 mm, or 0.79 inch (10 mm, or 0.39 inch per side). Aligning plate (back) Aligning plate home-position sensor (back) (P15) Light-shielding plate Aligning plate motor (front) (M4) Aligning plate motor (back) (M5) Aligning plate (front) Light-shielding plate Paper Aligning plate home-position sensor (front) (P14) Figure 10. Job offset Note Stapled jobs are not offset. C8088-90902 Basic operation 27 Stapling The multifunction finisher staples the specified number of sheets of paper, and the staple position depends on the staple mode and paper size. Paper width Paper width X 1/2 Side stitching (two staples) Landscape image (front) of the device Paper width Paper width X 1/2 Portrait image stapling (back) Figure 11. Saddle stitching (two staples booklet) Staple positions When the multifunction finisher is turned on, the finisher controller PCB drives the slide motor to return the stapling unit to the home position. The stapling unit moves toward the front of the stapler frame, and stops at the slide home-position sensor on the slide PCB. The slide motor is driven a specified number of pulses, and the stapling unit moves to rear standby position and enters the standby state when it reaches the back of the multifunction finisher. Stapler Paper Light-shielding plate Slide motor (M8) Slide home-position sensor (PI18) Figure 12. Stapling unit 28 Chapter 2 Theory of operation C8088-90902 Booklet-making Paper fold rollers and the paper pushing plate fold paper in the multifunction finisher. When the rollers start to rotate, the paper pushing plate pushes the paper stack into the gap between the paper fold rollers. When the paper stack is fed approximately 10 mm (0.4 inch) by the rotation of the paper fold rollers, the paper pushing plate returns to the home position. The paper fold rollers and booklet delivery rollers deliver the paper stack to the booklet tray. Half of each paper fold roller is uncovered (the center and the left and right ends are covered). The upper paper fold roller touches the lower paper fold roller at the center and at both ends to feed a paper stack without causing creases. The covered portion of the upper paper fold roller touches the covered portion of the lower paper fold roller, allowing a paper stack to be folded while being fed. Sensor flag Cam Folding home-position sensor (PI11) Paper pushing plate Paper stack Staple-fold motor Paper fold roller (upper) Paper fold roller (lower) Figure 13. Booklet making (1 of 3) Folding home-position sensor (PI11) Paper fold roller (upper) Paper pushing plate Staple-fold motor Paper fold roller (lower) Paper stack Figure 14. C8088-90902 Booklet making (2 of 3) Basic operation 29 Paper stack Inlet Paper pushing plate Outlet Paper stack Folds/feeds a paper stack Feeds a paper stack Figure 15. Booklet making (3 of 3) 30 Chapter 2 Theory of operation C8088-90902 Electric circuitry A 16-bit microprocessor is installed on the finisher controller PCB to control the finisher operation sequence and Jet-Link communication with the video controller PCB. The finisher controller PCB drives solenoids and motors in response to the commands received from the video controller PCB through the Jet-Link communication line. The finisher controller PCB also reports information about sensors and switches to the video controller PCB through the Jet-Link communication line. The following are important functions of the IC chips installed on the finisher controller PCB: Figure 16. C8088-90902 l IC21 (CPU) : controls the operation sequence l IC25 (EEP-ROM): backs up the adjustment values l IC23 (flash memory): stores sequence programs l IC1/IC4 (communication IC): communicates with the printer Signal flow between the multifunction finisher and the video controller Electric circuitry 31 Power supply The multifunction finisher power supply adopts a remote switching system. At power on, the printer issues a command to the video controller PCB. The video controller PCB then sends a power-on signal (PWRON-IN signal) to the power supply. When the PWRON-IN signal is at the “H” (high level), the power supply circuit supplies +24 V power and +5 V power to the finisher controller PCB. The +24 V power drives the feed motor, delivery motor, and solenoid. The +5 V power drives sensors, IC chips, and the finisher controller PCB. Figure 17. Power supply 32 Chapter 2 Theory of operation C8088-90902 Motors, solenoids, and clutches R2 R5 R1 M7 M1 M2 SL2 M9 SL1 M5 M4 R7 M3 R8 R6 CL1 M8 R4 R3 M6 M10 Figure 18. Motors, solenoids, and clutches Table 8. Motors, solenoids, and clutches for feeding and aligning paper ID Name Function Module Error Code zz M1 Feed motor Rotates the feed and delivery rollers (R1 and R2) in the paper-feed direction, and rotates R3 in the paper-folding direction. Whole unit 31 M2 Paddle motor Rotates the paddle to pull paper into the alignment position and separates R5. Whole unit 32 M3 Delivery motor Drives the delivery belt one rotation cycle after the paper enters the stacker bin. Whole unit 33 M4 Front aligning plate motor Drives the front aligning plate to perform an alignment cycle. Whole unit 34 M5 Back aligning plate motor Drives the back aligning plate to perform an alignment cycle. Whole unit 35 M6 Stacker bin fluctuation motor Drives the stacker bin vertically when paper is being stacked. Whole unit 36 M7 Staple-fold motor Performs a stapling cycle (forward) and a folding Folding mechanism cycle (reverse). 41 M8 Staple sliding motor Moves the stapling unit from the home position to the staple position. Stapling module 11 M9 Flipper (reverse) motor Drives the reverse roller (R7) to flip incoming paper and feed it in the face-down position. Flipper assembly 21, 22, and 23 M10 Booklet bin slide motor Drives the sliding bin to move from the home position to the bin-full position. Booklet bin 51 SL1 Flapper solenoid Switches the flapper up and down to redirect paper to either the face-up or face-down position. Flipper assembly 21, 22, and 23 C8088-90902 Motors, solenoids, and clutches 33 Table 8. Motors, solenoids, and clutches for feeding and aligning paper ID Name Function SL2 Alienation solenoid Separates the reverse roller (R8) when receiving Flipper assembly paper. 21, 22, and 23 CL1 Saddle clutch Isolates R3 from driving when folding paper. 41 34 Chapter 2 Theory of operation Module Folding mechanism Error Code zz C8088-90902 Sensors PI15 PI17 PI16 PI4 PI23 PI22 Figure 19. PI13 Sensors (1 of 5) Table 9. Sensors for detecting the arrival or departure of paper C8088-90902 Number Description Function Location PI4 Aligning plate home-position sensor (front) Detects the aligning plate (front) at the home position. Whole unit PI13 Booklet bin-full sensor Detects the paper full in the booklet Whole unit bin. PI15 Shift upper limit sensor Detects the delivery tray at the upper limit position. PI16 Shift lower limit sensor Detects the delivery tray at the lower Whole unit limit position. PI17 Shift motor clock sensor Detects the clock signal from the shift motor. Whole unit PI22 Front door sensor Detects the front door opening or closing. Whole unit PI23 Upper cover sensor Detects the upper cover opening or Whole unit closing. Whole unit Sensors 35 PI3 PI5 PI2 PI14 PI7 PI9 PI8 PI6 Figure 20. Sensors (2 of 5) Table 10. Sensors for detecting the arrival or departure of paper Number Description Function Location PI2 Paddle home-position sensor Detects the paddle at the home position. Whole unit PI3 Swing guide home-position sensor Detects the swing guide at the home Whole unit position. PI5 Aligning plate home-position sensor (back) Detects the aligning plate (back) at the home position. PI6 Processing tray sensor Detects the paper on the processing Whole unit tray. PI7 Delivery belt home-position sensor Detects the delivery belt at the home Whole unit position. PI8 Tray paper sensor Detects the paper on the delivery tray. PI9 Paper surface sensor Detects the delivery tray at the home Whole unit position. PI14 Staple-fold motor clock sensor Detects the clock signal from the staple-fold motor. 36 Chapter 2 Theory of operation Whole unit Whole unit Whole unit C8088-90902 PI1 PI12 PI10 PI11 PI32 Figure 21. Sensors (3 of 5) Table 11. Sensors for detecting the arrival or departure of paper C8088-90902 Number Description Function Location PI1 Feed path sensor Detects the paper in the feed path. Whole unit PI10 Folding position sensor Detects the paper in the folding position. Folding mechanism PI11 Folding home-position sensor Detects the fold roller and the pushing plate at the home position. Folding mechanism PI12 Stack feed roller (upper) home-position sensor Detects the stack feed roller (upper) Folding at the home position. mechanism PI32 Booklet sensor Detects the paper delivery at the booklet unit. Folding mechanism Sensors 37 PI19 PI24 PI20 PI18 Figure 22. PI21 Sensors (4 of 5) Table 12. Sensors for detecting the arrival or departure of paper Number Description Function Location PI18 Slide home-position sensor Detects the staple unit at the home position. Stapler assembly PI19 Stapler home-position sensor Detects the stapling operation at the Stapler assembly home position. PI20 Stapler-empty sensor Detects the stapler cartridge empty. Stapler assembly PI21 Stapler top-position sensor Detects the top of the staple. PI24 Full-stack sensor Detects the paper full on the delivery Whole unit tray. 38 Chapter 2 Theory of operation Stapler assembly C8088-90902 PI25 PI31 PI28 PI26-1 PI26-2 PI27 PI30 PI29 Figure 23. Sensors (5 of 5) Table 13. Sensors for detecting the arrival or departure of paper C8088-90902 Number Description Function Location PI25 Stapler full-stack sensor Detects the stapling paper full on the Whole unit delivery tray. PI26-1 Reversal sensor (emitter) Detects the paper at the reverse unit. Flipper assembly PI26-2 Reversal sensor (sensor) Detects the paper at the reverse unit. Flipper assembly PI27 OHT reversal sensor Detects the OHT at the reverse unit. Flipper assembly PI28 Booklet bin home-position sensor Detects the booklet bin at the home Booklet bin position. PI29 Booklet bin position sensor 1 Detects the booklet bin position. Booklet bin PI30 Booklet bin position sensor 2 Detects the booklet bin position. Booklet bin PI31 Booklet bin position sensor 3 Detects the booklet bin position. Booklet bin Sensors 39 40 Chapter 2 Theory of operation C8088-90902 3 Removal and replacement Chapter contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Removal and replacement strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Before performing service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Attachment rod assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Parts removal order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 External doors and covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Stapler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Product-release handle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Folding knob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Handle mounting gear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Upper panel assembly (top door) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Internal path cover (dispose subcover) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Foot cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Paper guide wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Product-attachment latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Stapling unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Aligner racks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Booklet bin-full sensor flag (main lever weight assembly) . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Paper deflector (deflector weight) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Anti-static brush . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Stacker bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Booklet bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Stapling door switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Interlock switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Flipper assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Folding mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 User LED PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Service LED PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Jet-Link cable (interface cable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Adjustable casters (left side). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Stationary extended caster (back right) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Stationary caster (front right) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 C8088-90902 Chapter contents 41 Introduction Removal and replacement strategy This chapter documents removal and replacement of field replaceable units (FRUs) only. Replace parts in the reverse order of their removal. Directions for difficult or critical replacement procedures are included. WARNING! The sheet-metal edges of the product can be sharp. Use caution when working on the product. Note Note the length, diameter, color, type, and location of each screw. Be sure to return each screw to its original location during reassembly. Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken. Frayed or pinched harness wires can be difficult to locate. When replacing wire harnesses, always use the provided wire loops, lance points, or wire-harness guides. Electrostatic discharge CAUTION The product contains parts that are sensitive to electrostatic discharge (ESD). Always service the product at an ESD-protected workstation, or use an ESD mat. Watch for the ESD symbol (shown at left) to identify the parts that are sensitive to ESD. Protect these parts by using an ESD wrist strap and protective ESD pouches. CAUTION A PoziDriv screwdriver will damage screw heads on the product. Use a #2 Phillips screwdriver. If you use a multispeed screwdriver, use a torque limiter. Required tools The following tools are needed to service this product: l #2 Phillips screwdriver with magnetic tip l Small flatblade screwdriver l Small needle-nose pliers l ESD mat l Penlight 42 Chapter 3 Removal and replacement C8088-90902 Before performing service l Remove all media from the product. l Unplug the power cord and the Jet-Link cable (interface cable). l Separate the product from the printer. l Place the product on an ESD mat. If an ESD mat or an ESD-protected workstation is not available, discharge body static and ground the product chassis before servicing the product. l Remove the attachment rod assembly (see the following steps). Attachment rod assembly Note To make parts removal easier, remove the attachment rod assembly before you remove any other assemblies. The attachment rod assembly includes the product-attachment latch. To remove only the productattachment latch, see page 55. 1 Remove two e-clips (callout 1) from the metal pin. 2 Slide the metal pin through the holes to remove it. 3 Pull the attachment rod assembly (callout 2) away from the product. 2 1 2 Figure 24. C8088-90902 Removing the attachment rod assembly Introduction 43 Parts removal order Use the following diagram to determine which parts must be removed before removing other parts: Attachment rod assembly Product-attachment latch Stapler door Aligner racks Booklet bin-full sensor flag Paper deflector Stacker bin Stationary extended caster (back right) Stationary caster (front right) Product-release handle Front cover Folding knob Handle mounting gear User LED PCA Interlock switch Adjustable caster Foot cover (front left) Stapling door switch Back cover Flipper assembly Controller PCA Service LED PCA Power supply Jet-Link cable Internal path cover Anti-static brush Adjustable caster (back left) Folding Upper panel assembly mechanism Booklet bin Paper guide wire Stapling unit 44 Chapter 3 Removal and replacement C8088-90902 External doors and covers Stapler door 1 Open the stapler door. 2 Remove one small self-tapping screw (callout 1) to release the strap. 3 Remove the e-clip (callout 2) from the hinge. 4 Slide the door upward to remove it from the pins. 2 1 Figure 25. C8088-90902 2 Removing the stapler door External doors and covers 45 Product-release handle 1 Open the stapler door. 2 Use a flatblade screwdriver to lift and release the tab (callout 1). 3 Lift the handle upward to release an internal tab (callout 2), and remove the product-release handle. 2 2 1 Figure 26. Removing the product-release handle Reinstall notes Before reinstalling the product-release handle: CAUTION l Move the internal latching mechanism (callout 3) toward the left side of the product. l Be sure to align the spring (callout 4) with the inside edge (callout 5) of the product-release handle. If the product-release handle is not reinstalled correctly, the product will no longer detach from the printer. 2 5 2 3 2 4 Figure 27. Reinstalling the product-release handle 46 Chapter 3 Removal and replacement C8088-90902 Folding knob 1 Open the stapler door. 2 Use needle-nose pliers to pinch and release two tabs (callout 1). 3 Remove the knob. 2 1 Figure 28. C8088-90902 Removing the folding knob External doors and covers 47 Handle mounting gear 1 Remove the folding knob (see page 47). 2 Remove the e-clip (callout 1). 3 Gently slide the handle mounting gear (callout 2) out of the product. 2 1 Figure 29. 2 Removing the handle mounting gear 48 Chapter 3 Removal and replacement C8088-90902 Front cover 1 Remove the product-release handle (see page 46) and folding knob (see page 47). 2 Remove three screws (callout 1) from inside the stapler door. 2 1 Figure 30. Removing the front cover (1 of 2) 3 Remove six more screws (callout 2) from the front cover. 4 Pull one tab (callout 3) downward to release it. 5 Lift the lower section of the cover upward to release two internal tabs (callout 4), and remove the cover. 2 4 2 2 3 Figure 31. Removing the front cover (2 of 2) Reinstall note CAUTION C8088-90902 Before you reinstall the product-release handle, move the internal latching mechanism toward the left side of the product, and align the spring correctly (see figure 27 on page 46). If the product-release handle is not reinstalled correctly, the product will no longer detach from the printer. External doors and covers 49 Back cover 1 Remove six screws (callout 1). 2 Lift the lower section of the cover upward to release an internal tab (callout 2). 2 1 2 Figure 32. Removing the back cover (1 of 2) 3 Lift the cover slightly, and then slide it toward the output bins to release an internal tab (callout 3). 4 Slide the power cord and Jet-Link cable through the large holes in the cover, and remove the cover. 2 3 Figure 33. Removing the back cover (2 of 2) 50 Chapter 3 Removal and replacement C8088-90902 Upper panel assembly (top door) Hint 1 Remove one screw (callout 1). 2 If the stacker bin (callout 2) blocks the screw, push the stacker bin downward. 3 Slide the small plastic cover (callout 3) toward the stacker bin to remove it. It might be easier to remove the small plastic cover if you open the top door (callout 4) first. 2 4 2 1 2 3 2 Figure 34. Removing the upper panel assembly (1 of 2) 4 Open the top door, and release the plastic holding strap (callout 3). 5 Lift the cover straight up to remove it. 2 3 Figure 35. C8088-90902 Removing the upper panel assembly (2 of 2) External doors and covers 51 Internal path cover (dispose subcover) 1 Remove the following covers • front cover (see page 48) • back cover (see page 50) • upper panel assembly (see page 51) 2 Remove one screw (callout 1). 3 Unplug the cable connector (callout 2), and then remove the cable from the cable-retainer clip (callout 3). 2 1 2 2 3 Figure 36. Removing the internal path cover (1 of 2) CAUTION Use care when lifting the cover (callout 4) to avoid damaging the cable. 4 Gently lift the cover upward and disconnect the other end of the cable (callout 5). 5 Continue lifting the cover upward to remove it. 2 4 2 5 Figure 37. Removing the internal path cover (2 of 2) 52 Chapter 3 Removal and replacement C8088-90902 Foot cover 1 Remove the front cover and back cover (see pages 49 and 50). 2 Remove two screws (callout 1) from the right side of the product. 2 1 Figure 38. Removing the foot cover (1 of 2) 3 Remove two screws (callout 2) from the left side of the product. 4 Lift the foot cover upward to remove it. 2 Figure 39. C8088-90902 Removing the foot cover (2 of 2) External doors and covers 53 Assemblies Paper guide wire 1 Face the right side of the product. 2 Gently twist each pin to remove the wire. 2 1 Figure 40. Removing the paper guide wire Reinstall note Make sure that each pin shoulder (callout 1) faces outward. 54 Chapter 3 Removal and replacement C8088-90902 Product-attachment latch 1 Locate the product-attachment latch at the end of the attachment rod assembly (see page 43). 2 Remove one screw (callout 1) from the attachment rod assembly. 3 Slide the latch off of the rod. 2 1 Figure 41. C8088-90902 Removing the product-attachment latch Assemblies 55 Stapling unit 1 Open the stapler door. 2 Pull the stapling unit out until it stops. 3 Press the tab (callout 1) with a small flatblade screwdriver, and then resume sliding the stapling unit out of the product. 2 1 Figure 42. Removing the stapling unit 56 Chapter 3 Removal and replacement C8088-90902 Aligner racks 1 Face the left side of the product. 1 Locate the snap tabs (callout 1) on the outside of each aligner rack. 2 Pinch each set of snap tabs with needle-nose pliers to release the aligner racks. 2 1 Removing the aligner racks Reinstall note The two aligner racks are not interchangeable. C8088-90902 l Reinstall the front aligner rack (marked with the letter F) on the side that is closer to the front of the product. l Reinstall the rear aligner rack (marked with the letter R) on the side that is closer to the back of the product. Assemblies 57 Booklet bin-full sensor flag (main lever weight assembly) 1 Face the left side of the product. 2 Slide the booklet stopper (callout 1) away from the booklet bin-full sensor flag. 3 Gently pull the two locating pins outward to release them (see detail in figure 43). 4 Remove the booklet bin-full sensor flag. 2 1 Figure 43. Removing the booklet bin-full sensor flag 58 Chapter 3 Removal and replacement C8088-90902 Paper deflector (deflector weight) 1 Note Gently flex the paper deflector, and release one end from the holder (callout 1). The paper deflector will not work properly unless it is reinstalled with the correct side facing outward. 2 Release two tabs (callout 2). 3 Lift the paper deflector away from the product. 2 1 Figure 44. 2 Releasing the paper deflector Reinstall note Reinstall the paper deflector so that the plastic shields (callout 3) curve down and inward. 2 Figure 45. C8088-90902 Reinstalling the paper deflector Assemblies 59 Anti-static brush 1 Remove the following: • front cover (see page 60) • back cover (see page 50) • upper panel assembly (see page 51) • internal path cover (see page 52) 2 Remove one screw (callout 1). 3 Slide the brush toward the front of the product to remove it. 2 1 Figure 46. Removing the anti-static brush 60 Chapter 3 Removal and replacement C8088-90902 Stacker bin 1 Remove four screws (callout 1). 2 Gently slide the stacker bin upward until the attachment hooks (callout 2) slide out of the metal slots on the product. 2 2 1 Removing the stacker bin Reinstall note l Align the two attachment hooks with the metal slots on the product. l Align the stacker bin with the two locating pins (callout 3). 2 3 Reinstalling the stacker bin C8088-90902 Assemblies 61 Booklet bin 1 Hint Remove the front cover (see page 53) and the paper guide wire (see page 54). To make parts removal easier, remove the booklet bin-full sensor flag (see page 58). 2 Face the right side of the product, and open the jam-removal cover. 3 Remove two self-tapping screws (callout 1). Gain access to the screws through the access holes (callout 2). 2 1 2 Figure 47. Removing the booklet bin (1 of 3) 4 Face the left side of the product, and remove two screws (callout 3). 2 3 Figure 48. Removing the booklet bin (2 of 3) 62 Chapter 3 Removal and replacement C8088-90902 CAUTION Use care when rotating the booklet bin to avoid damaging the cables. 5 Gently rotate the booklet bin until you see two cable connectors (callout 4). 6 Unplug the two cable connectors. 2 4 Figure 49. Removing the booklet bin (3 of 3) Reinstall notes l Make sure you reconnect the cable connectors before you reinstall the booklet bin. l Make sure the booklet bin fits under the two large plastic tabs (callout 5). 2 5 Figure 50. C8088-90902 Reinstalling the booklet bin Assemblies 63 Stapling door switch 1 Remove the front cover (see page 48). 2 Unplug two cable connectors (callout 1), and unroute the cables from the cable guides (callout 2). 3 Unplug the voltage connector (callout 3). 4 Remove one screw (callout 4). 5 Remove the stapling door switch. 2 1 2 2 3 2 4 Figure 51. Removing the stapling door switch 64 Chapter 3 Removal and replacement C8088-90902 Interlock switch 1 Remove the front cover and back cover (see pages 48 and 50). 2 Remove four screws (callout 1), and then remove the flipper-assembly cover. 2 1 Figure 52. Removing the interlock switch (1 of 2) 3 Remove one screw (callout 2). 4 Unplug the voltage connector (callout 3). 5 Slide the switch assembly out. 2 2 3 Figure 53. C8088-90902 Removing the interlock switch (2 of 2) Assemblies 65 Flipper assembly 1 Remove the front and back covers (see pages 48 and 50). 2 Remove the paper guide wire (see page 54). 3 Remove four screws (callout 1). 4 Unplug the interlock-switch voltage connector (callout 2). 2 2 1 Figure 54. Removing the flipper assembly (1 of 2) 5 Unplug three cable connectors (callout 3). 6 Unroute the cables from the cable guides. 7 Gently lift the flipper assembly out of the product. 2 3 Figure 55. Removing the flipper assembly (2 of 2) 66 Chapter 3 Removal and replacement C8088-90902 Reinstall note Align the flipper assembly with the guide pins (callout 4). 2 2 1 2 4 Figure 56. C8088-90902 Reinstalling the flipper assembly Assemblies 67 Folding mechanism 1 Remove the following covers and assemblies: • front cover (see page 48) • back cover (see page 50) • stapling unit (see page 64) • flipper assembly (see page 66) 2 Face the back of the product. 3 Unplug three cable connectors (callout 1). 4 Remove the plastic e-clip (callout 2), and then remove the round plastic cover (callout 3) from the timing-belt gear. 2 2 1 2 3 Figure 57. Removing the folding mechanism (1 of 5) 5 Face the right side of the product. 6 Open the jam-removal cover (callout 4). 7 Remove two screws (callout 5), and remove the metal frame panel. 2 5 2 4 Figure 58. Removing the folding mechanism (2 of 5) 68 Chapter 3 Removal and replacement C8088-90902 Note 8 Face the back of the product. 9 Remove the timing belt (callout 6) from the timing-belt gear. Removing the timing belt loosens the timing-belt gear. Do not drop or misplace this gear. 2 6 Figure 59. Removing the folding mechanism (3 of 5) 10 Face the front of the product. 11 Remove three screws (callout 7). 2 7 Figure 60. C8088-90902 Removing the folding mechanism (4 of 5) Assemblies 69 12 Hold the folding blade (callout 8) inside, so that the folding mechanism can clear the frame (callout 9). 2 8 2 9 Figure 61. Removing the folding mechanism (5 of 5) Reinstall note l Install the timing belt (callout 10) underneath the tensor shaft (callout 11). l Make sure that the timing-belt teeth are on the inside of the belt. l Make sure that you reinstall the metal frame panel (see figure 58 on page 68) before you reinstall the flipper assembly. 2 11 2 10 Figure 62. Reinstalling the folding mechanism 70 Chapter 3 Removal and replacement C8088-90902 User LED PCA 1 Remove the front cover (see page 48). 2 Remove one screw (callout 1) from the plastic holder. 3 Unplug one cable connector (callout 2). 4 Remove the user LED PCA by sliding it out of the plastic holder (callout 3). 2 3 2 1 2 Figure 63. 2 4 Removing the user LED PCA Reinstall note C8088-90902 l Carefully align the user LED PCA in the plastic holder. l Align the locator pin (callout 4). Assemblies 71 Controller PCA 1 Remove the back cover (see page 50). 2 Unplug 23 cable connectors (callout 1). 1 2 Figure 64. Removing the controller PCA (1 of 2) 3 Remove one screw (callout 2). 4 Release three tabs (callout 3), and remove the PCA. 2 2 3 Figure 65. Removing the controller PCA (2 of 2) 72 Chapter 3 Removal and replacement C8088-90902 Service LED PCA 1 Remove the back cover (see page 50). 2 Remove one screw (callout 1). 3 Unplug one cable connector (callout 2). 4 Remove the service LED PCA from the product. 2 1 2 Figure 66. C8088-90902 Removing the service LED PCA Assemblies 73 Power supply 1 Remove the back cover (see page 50). 2 Unplug one cable connector (callout 1). 3 Remove three screws (callout 2). 4 From the inner-facing side of the metal panel, remove one screw (callout 3). 2 1 2 2 3 Figure 67. Removing the power supply 74 Chapter 3 Removal and replacement C8088-90902 Jet-Link cable (interface cable) 1 Remove the back cover (see page 50). 2 Unplug one cable connector (callout 1) from the controller PCA. 3 Open the five cable clips (callout 2), and unroute the cable (callout 3). 2 1 2 2 3 Figure 68. Removing the Jet-Link cable (1 of 2) 4 Note Make sure you do not drop the screw-holder (callout 5). 5 Hint Remove one screw (callout 4). Unroute and remove the Jet-Link cable and the cable-holder (callout 6). If you cannot easily pull the cable-holder from the metal plate, use needle-nose pliers to pinch the top and bottom edges of the cable-holder together. 2 4 2 5 2 6 Figure 69. C8088-90902 Removing the Jet-Link cable (2 of 2) Assemblies 75 Adjustable casters (left side) Note For safety, first remove the stapling unit (see page 64), and then gently lay the product on its side. (Figure 70 shows the product in an upright position.) Front left caster 1 Remove the front cover (see page 48). 2 Remove the e-clip (callout 1) from the metal pin. 3 Slide the caster shaft out, and remove the caster. Back left caster 1 Remove the back cover (see page 50). 2 Remove the e-clip (callout 1) from the metal pin. 3 Slide the metal pin out, and remove the caster. 2 1 Figure 70. Removing the adjustable casters 76 Chapter 3 Removal and replacement C8088-90902 Stationary extended caster (back right) Note For safety, first remove the stapling unit (see page 64), and then gently lay the product on its side. (Figure 71 shows the product in an upright position.) 1 Remove four screws (callout 1). 2 Turn the caster to release a small metal hook (callout 2). 3 Remove the caster. 2 1 2 Figure 71. C8088-90902 Removing the stationary extended caster Assemblies 77 Stationary caster (front right) Note For safety, first remove the stapling unit (see page 64), and then gently lay the product on its side. (Figure 72 shows the product in an upright position.) 1 Remove two screws (callout 1). 2 Slide the caster out. 2 1 Figure 72. Removing the stationary caster 78 Chapter 3 Removal and replacement C8088-90902 4 Troubleshooting Chapter contents Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Basic troubleshooting process flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Troubleshooting flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Using the diagnostics tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Service mode configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Switch locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Power supply switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Troubleshooting with control panel messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Device error conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Event log messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Multifunction finisher message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Alphabetic error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Numeric error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Troubleshooting tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Paper-path test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Booklet adjustment using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Mechanical testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Service-level diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Media troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Determine the problem source: print media or multifunction finisher . . . . . . . . . . . . . . . . . . 107 Isolate a paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Isolate a media brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Isolate a media type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Calibration and adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Booklet adjustment (offline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Recalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Stapling-folding position (booklet stitching position) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Folding position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Alignment position (front and rear jogger adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Stapling position adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Clearing the reversal sensor output voltage (flipper sensor clear) . . . . . . . . . . . . . . . . . . . . 110 Clearing all adjustment values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 C8088-90902 Chapter contents 79 Troubleshooting process The troubleshooting process is a systematic approach that addresses the primary problems first, and then other problems, to discover the causes for multifunction finisher malfunctions and errors. Basic troubleshooting process flowchart (page 82) illustrates the primary steps for troubleshooting. An answer to a troubleshooting question allows troubleshooting to proceed to the next primary step. If an answer indicates that additional testing and correction is needed, proceed to the appropriate section in this chapter and follow the directions there. After completing the additional testing and correcting the problem, proceed to the next primary step. Note Always follow this process in sequence. Failure to do so can result in increased repair time, difficulty, and expense. This list describes the basic questions to answer and provides the corresponding troubleshooting sections that define the problem(s). Table 14. Primary steps for troubleshooting Troubleshooting with control panel messages (page 88) Does the printer perform the initialization and power-on sequence? This section contains the procedures for correcting power supply problems. Paper-path test (page 101) Is it possible to perform a paper-path test? This section contains information about troubleshooting paper path and print media problems. Information pages (page 106) Is the media in use acceptable for this multifunction finisher? This section contains information about how to identify print media problems and correct them. 80 Chapter 4 Troubleshooting C8088-90902 Preliminary operating checks Make sure that the conditions in the following lists are met before troubleshooting a specific multifunction finisher problem. Installation environment l The multifunction finisher is plugged in, and specified power is delivered. l Supported print media is being used. l The multifunction finisher is positioned on a solid, level surface. l The line voltage does not vary more than 10 percent from the nominal rated value specified on the power-rating label. l The operating environment for the multifunction finisher is within the temperature and humidity specifications. See “Specifications” in chapter 1. l The multifunction finisher is not exposed to direct sunlight (sudden changes in the multifunction finisher environment can cause media handling problems). Document checks l The selected tray contains media that has been loaded and adjusted correctly. l The selected tray contains the correct amount of media. l The recommended paper is used. l The document is not damp. l The document is not dirty. l The number of sheets being stapled or folded are within specifications. Unit checks C8088-90902 l The paper guide wire is connected. l The attachment rod assembly is connected. l The Jet-Link connector is connected. l The green solid light is the visible LED. l The gap between the printer and the multifunction finisher is level. Troubleshooting process 81 Basic troubleshooting process flowchart Perform an initial check. Power on the printer.1 Is the finisher "Ready"? No No Do the LEDs indicate a malfunction? See "Malfunction status troubleshooting." Yes Is a paper delivery test possible? No See "Malfunction status troubleshooting." Yes Perform a paper delivery test.2 Yes Does a jam occur? See "Jams troubleshooting." No Is the paper delivered correctly? No See "Transport defect troubleshooting." Yes Yes Do the LEDs indicate a malfunction? See "Malfunction status troubleshooting." No END Figure 73. Basic troubleshooting process flow 1 2 Connect the multifunction finisher to the printer and turn on the printer. Select Multifunction finisher on the printer control panel and perform a print test. 82 Chapter 4 Troubleshooting C8088-90902 Troubleshooting flowchart Figure 74. C8088-90902 Configuration page Print a configuration page to verify printer and device information Event log page Print or display an event log page to evaluate error messages Before performing any hands-on hardware intervention, complete the troubleshooting process PH devices autodiagnostics Use the PH autodiagnostics tool Verification Run a paper-path test, print from all sources, and print to all destinations Power on Verify the power-on sequence and perform an engine test Display status Check if it is Ready, Off line, Power save ON, and PH LEDs status Communication Perform a print job from host system, and test from an interface/environment Troubleshooting flowchart Troubleshooting process 83 Using the diagnostics tool The diagnostics tool helps the service engineer perform an HP Multifunction Finisher quick test. l Service mode configuration occurs at the controller PCA through a set of DIP switches. l The service diagnostics label includes the self-running mode only. • DIP switches configuration • Push switches to flip paper or use the straight paper path • Service LED flashing patterns • Affected area and predicted FRU • Set the DIP switches to select: Paper size Job size Finishing option Figure 75. Service diagnostics label 84 Chapter 4 Troubleshooting C8088-90902 Service mode configuration 1 Remove the back cover of the multifunction finisher. See page 50. 2 Lift the interlock switch flag (callout 1) to activate the interlock switch. 1 Figure 76. C8088-90902 Service mode configuration Using the diagnostics tool 85 Switch locations 1 Set the DIP switches (callout 1): • DIP switch 1: set to 0 for self-running mode • DIP switches 2, 3, and 4: set for paper size • DIP switch 5: set for job size • DIP switches 6, 7, and 8: set for the finishing option Note The SW1 (callout 2), SW2 (callout 3), and SW3 (callout 4) switches are located below the DIP switches. 1 2 Figure 77. 3 4 Switch locations 86 Chapter 4 Troubleshooting C8088-90902 Power supply switch To turn on the power supply switch, pull the power supply switch (callout 1) toward you. Note You must turn on the power supply for each testing configuration, and the power supply switch must be off when testing is complete. 1 Figure 78. Power supply switch Paper delivery Face-down delivery 1 To perform face-down delivery (flipping paper), turn on the power supply while pressing SW1 for about three seconds. Face-up delivery C8088-90902 1 To perform face-up delivery (straight paper path), turn on the power supply while pressing SW1 and SW2 simultaneously for about three seconds. 2 Press SW1 again to start the multifunction finisher. 3 Feed paper manually or send a job from the printer to perform the selected option. 4 Set all of the DIP switches to OFF when the job is finished. Using the diagnostics tool 87 Troubleshooting with control panel messages Event log Use the event log to diagnose and troubleshoot multifunction finisher errors and intermittent failures. You can either print or display the event log from the control panel. (Select PRINT EVENT LOG or SHOW EVENT LOG.) The event log is a last in-first out (LIFO), ordered listing of the last 50 entries. The printed event log contains four columns that show event number, page count, error code, and description. The description gives detail to the error messages. The information is useful for troubleshooting. The event log should contain details about the following: l critical errors l jams l sensors sensing out-of-range l deleted jobs l unexpected paper size errors l complex page errors l buffer overflow errors l NVRAM changes l diagnostics tests Interpreting the event log Each individual entry in the log is called an “error,” while all errors that occur at the same page count are called an "event." For details about each error that comprises an event and to better understand the event, see “Multifunction finisher message tables” on page 93. Events usually conclude with a time-out or with no response from the device (error 66.xy in the event log). Turn the multifunction finisher off, and then turn the multifunction finisher on. Use the event log tables in this section to associate errors on the event log with control panel error messages. Follow the recommended action listed in the event log table starting on page 93 for each error or event. 1 Check the event log for specific error trends in the last 10,000 printed pages. 2 Ask the customer for any observed error trends. (For example, do jams tend to occur in a specific area of the multifunction finisher?) 3 Record any specific error trends. 4 See “Multifunction finisher message tables” on page 93 and follow the recommended actions. 88 Chapter 4 Troubleshooting C8088-90902 Sample event log Figure 79. C8088-90902 Sample event log Troubleshooting with control panel messages 89 Control panel messages Be sure to read the exact text of the control panel message, including the error message number and the text, in order to locate the error message in the tables. The printer control panel stores enhanced information. Printer messages that appear on the control panel provide six categories of information. Each message category is assigned a priority. If more than one condition occurs at the same time, the highest priority message appears. When it has been cleared, the next priority message appears, and so on. The messages and their priorities are: Note l Status messages—Status messages communicate the current state of the printer to the user. Whenever the device is ready and online, the device status message READY appears unless warning messages are pending. When the device is performing a task, such as a reset or a test, the associated device status message appears. When the task is complete, the message returns to READY, depending on the current state of the printer. l Warning messages—Warning messages are messages that are important enough that the user must acknowledge them, but not serious enough to cause the printer to stop the printing process. They are usually transient in nature but they can affect the output, and so a record of their occurrence is important. Warnings generally alternate with the READY status message and remain on the control panel until the user touches Continue or presses Stop. Warnings appear in most recent order (LIFO) with duplicates removed. l Error messages—Error messages communicate to the user that some action must be performed, such as adding paper or clearing a jam. Some errors are considered autocontinuable, because the printer shows the error message appears on the control panel for 10 seconds, and then the printer clears the message and continues normal operation. Pressing a control panel key during the 10-second period cancels the auto-continue feature and initiates the function of the key that was pressed. Error messages are limited to 19 seven-bit characters (or 9 two-byte characters) per line up, and to two lines. Unlike status and warning messages, error messages stop the printing process. The user has to either fix the problem or give the device a different command. If the user can continue past the error conditions without actually fixing the problem, then the user should be able to perform the task by touching Continue. If only one option is available when the user touches Continue, printing should continue by applying the option shown. If more than one option is available, the options are listed with the most logical option listed first and highlighted. l Critical error messages—Critical error messages communicate printer failures to the user. Generally, turning power off and then on is required in order for the printer to resume normal operation. If the critical error persists, then the printer probably requires maintenance and the user will have to request a service call. Critical errors are not auto-continuable. l Optional paper-handling accessory warning messages—These messages are similar to the warning messages described above, except that they relate to the multifunction finisher. By default, the message is all that appears if the multifunction finisher does not provide any additional help. The prompt at the bottom of the control panel does not appear. l Optional paper-handling accessory error messages—These messages are similar to the error messages described above, except that they relate to the multifunction finisher. By default, the message is all that appears if the multifunction finisher does not provide any additional help. The prompt at the bottom of the control panel does not appear. Print a configuration page to identify the input or output device that is configured. Notice that the error format only identifies the Jet-Link device number and the device type; it does not identify the input or output device. 90 Chapter 4 Troubleshooting C8088-90902 Device error conditions Operating errors include: l stacker bin full l booklet bin full l staples low l stapler out of staples l too many sheets to staple l too many sheets to make a booklet Open door errors include: l device detached from printer l stapler door open or not closed correctly l top cover open or not closed correctly Paper jam errors include: l paper not reaching a sensor within a specific time l paper stopped at sensor Hardware malfunctions are: C8088-90902 l classified by cause and location of failure l the result of a failing sub-assembly Control panel messages 91 Event log messages Note The error formats for event log messages includes 13.xy.zz for jam conditions, and 66.xy.zz for hardware malfunctions. Event log messages include: l 13: Jam condition l 66: Hardware malfunction • x: Indicates how the paper-handling controller identifies the Jet-Link position at boot-up • y: Indicates the device type 0: paper-handling controller 1: input device 2: output device 3: other • zz: Indicates a jam or hardware malfunction that is identified by an internal numerical error code. Note The internal numerical error code matches the service LED pattern. 92 Chapter 4 Troubleshooting C8088-90902 Multifunction finisher message tables Within the groupings listed below, the alphabetic error messages are listed first, followed by the numeric error messages. Alphabetic error messages Table 15. Alphabetic error messages Control panel message CLOSE FRONT DOOR OF LEFT ACCESSORY Event log User LED error message Red blinking Service Description LED Recommended action Green blinking l The stapler door is open or is not closed correctly. l l l l CLOSE TOP COVER OF LEFT ACCESSORY Red blinking Green blinking The top cover is open or is not closed correctly. l l l l l DIFFERENT PAPER SIZES IN JOB INSTALL BOOKLET BIN INSTALL STAPLER UNIT C8088-90902 Red blinking When closing the stapler door, make sure it activates the sensor mircoswitch and that nothing obstructs the stapler door. Replace the stapler door if the plastic tab that activates the sensor microswitch is broken. Run the sensor mode (mechanical testing) to test the sensor microswitch. Replace the sensor microswitch if it is damaged. Replace the controller PCA if needed. When closing the top cover, make sure it activates the sensor microswitch and that nothing obstructs the top cover. Make sure that the plastic pin actuator is not broken. Replace the sensor microswitch if it is damaged. Replace the top cover. Replace the controller PCA if needed. Different paper sizes are used for a single job. l Make sure that all pages in the job are configured for the same size of paper. Different paper lengths are used for a single job. l Make sure that all pages in the job are configured for the same length of paper. The booklet bin is not installed correctly. l Make sure that the booklet bin is installed correctly. Make sure that the booklet bin sensors are not broken. The stapling unit is not installed correctly. l l l Make sure that the stapler cartridge is installed correctly and is loaded. Replace the stapler unit if needed. Control panel messages 93 Table 15. Alphabetic error messages (continued) Control panel message OPTIONAL BIN 01 FULL Event log User LED error message Red blinking Service Description LED Recommended action Yellow blinking l The stacker bin is full. l OPTIONAL BIN 02 FULL Red blinking Yellow blinking The booklet bin is full. l l OUTPUT PAPER PATH OPEN Red blinking Green blinking STAPLE AREA SAFETY PROTECTION ACTIVATED An open path is detected by the interlock switch. l A staple safety alert has occurred. l l l l STAPLER LOW OF STAPLES Red blinking STAPLER OUT OF STAPLES Red blinking TOO MANY PAGES IN JOB TO STAPLE Red blinking Green blinking Yellow blinking The stapler cartridge has 20 to 50 staples remaining. l The stapler cartridge is out of staples. l The number of pages is too large to staple. l l l l l 94 Chapter 4 Troubleshooting Remove all media from the stacker bin. If the the message appears too soon, make sure the right combination of paper sizes is printed. Remove all paper from the booklet bin. If there are no booklets in the bin, replace the booklet bin. Make sure that the attachment latch is latched correctly. Make sure that the sensor (interlock switch) is activated and that the user LED light is green when the left accessory is attached to the printer. Make sure that the number of sheets to staple are 50/25 (letterA4/ledger-A3) of 20 lb media. See “Supported media” in chapter 1 if you are using heavy media. Heavy media, such as more than a 30-sheet job of 199 g/m2 (53 lb), might activate the safety sensor to protect the stapler unit. Make sure that the stapler unit is installed correctly and its connector is seated correctly. Replace the staple cartridge if you want to saddle-stitch more than 10 sets in a job. Replace the stapler unit if needed. Replace the stapler cartridge. Replace the stapler unit if the error persists. Make sure that the job is within specifications to be stapled. See “Features of the HP LaserJet Multifunction Finisher” on page 12. Reduce the number of pages to staple. If the job is within specifications, replace the stapler unit if the error persists. C8088-90902 Table 15. Alphabetic error messages (continued) Control panel message Event log User LED error message TOO MANY PAGES TO MAKE BOOKLET Service Description LED Red blinking The number of pages is too large to staple and fold. Recommended action l l l Make sure that the job is within specifications to be saddle stitched. See “Features of the HP LaserJet Multifunction Finisher” on page 12. Reduce the number of pages to saddle stitch and fold, and perform a test. If the job is within specifications, replace the folding mechanism if the error persists. Numeric error messages Table 16. Numeric error messages Control panel message Event log error message 13.12.11 13.xy.zz JAM IN LEFT ACCESSORY C8088-90902 User LED Service LED Description Recommended action Red blinking Yellow (1 blink) Green (1 blink) A staple jam exists in the stapling unit. Error 11 affects the stapler unit. l Clear the jam. l Turn the printer off and then back on to see if the jam persists. l Test the staple sliding motor (M8). l Make sure the stapler unit slides to the home position at power on. l Make sure the staple cartridge is installed correctly. l Test another staple cartridge. l Check all of the cable connections at the module and at the controller PCA. l Replace the stapler unit. l Replace the controller PCA. Control panel messages 95 Table 16. Numeric error messages (continued) User LED Service LED 13.12.21 13.xy.zz JAM IN LEFT ACCESSORY 13.12.22 Red blinking Red blinking Yellow (2 blinks) A paper jam Green (1 blink) exists in the flipper Yellow (2 blinks) assembly. Green (2 blinks) 13.12.23 Red blinking Yellow (2 blinks) Green (3 blinks) 13.12.31 13.xy.zz JAM IN LEFT ACCESSORY 13.12.32 Red blinking Red blinking Yellow (3 blinks) A paper jam Green (1 blink) exists in the paper-path Yellow (3 blinks) area. Green (2 blinks) 13.12.33 Red blinking Yellow (3 blinks) Green (3 blinks) 13.12.34 Red blinking Yellow (3 blinks) Green (4 blinks) Control panel message Event log error message Description Recommended action Errors 21 (initial jam), 22 (stay jam), and 23 (delay jam) affect the flipper assembly. l Clear the jam. l Turn the printer off and then back on to see if the jam persists. l Make sure that the entry sensor moves freely, and run the sensor check mode to test the entry sensor. l Calibrate the flipping sensor D/A clear l Activate the reverse motor (M9) to make sure that the motor activates the assembly. l Make sure the paper guide wire is positioned correctly. l Replace the flipper assembly. l Replace the controller PCA. Errors 31 (initial jam), 32 (stay jam), and 33 (delay jam) affect the internal paper path. l Make sure that the printer and multifunction finisher are installed on a flat, solid surface. l Make sure that the printer is processing paper correctly. l Clear the jam. l Turn the printer off and then back on to see if the jam persists. l Replace the controller PCA. l Make sure that the paper in use meets specifications. l Replace the whole unit. Error 34 (ejectors jam) affects the internal paper path area. l Clear the jam. l Turn the printer off and then back on to see if the jam persists. l Make sure that the stapled jobs meet the required specifications. l Make sure that the number of sheets per document are within specifications. l Make sure that the paper in use meets specifications. l Replace the whole unit. 96 Chapter 4 Troubleshooting C8088-90902 Table 16. Numeric error messages (continued) User LED Service LED 13.12.41 13.xy.zz JAM IN LEFT ACCESSORY 13.12.42 Red blinking 13.12.43 Red Blinking Yellow (4 blinks) A paper jam Errors 41 (initial jam), 42 (stay jam), Green (1 blink) exists in the and 43 (delay jam) affect the folding folding/booklet mechanism. l Make sure that there is no paper Yellow (4 blinks) area. inside the multifunction finisher Green (2 blinks) at power on. Yellow (4 blinks) l Clear the jam. Green (3 blinks) l Turn the printer off and then back on to see if the jam persists. l Activate the staple-fold motor (M7) to make sure that the assembly works. l Perform the booklet adjustments as needed. l Check all cable connections at the module and at the controller PCA. l Replace the folding mechanism. l Replace the controller PCA. 13.12.51 13.xy.zz JAM IN LEFT ACCESSORY 13.12.52 Red blinking Red blinking Yellow (5 blinks) A paper jam Green (1 blink) exists in the booklet bin Yellow (5 blinks) area. Green (2 blinks) 13.12.53 Red blinking Yellow (5 blinks) Green (3 blinks) 66.12.11 Red solid Red (1 blink) Green (1 blink) Control panel message 66.xy.zz OUTPUT DEVICE FAILURE Event log error message Red blinking Description Stapler carriage motor failure (M8). Recommended action Errors 51 (initial jam), 52 (stay jam), and 53 (delay jam) affect the booklet bin. l Clear the jam. l Turn the printer off and then back on to see if the jam persists. l Activate the booklet bin sliding motor (M10) to make sure that the assembly works. l At power on, make sure that the booklet stopper moves completely in and out. l Check all cable connections at the module and at the controller PCA. l Replace the booklet bin. l Replace the controller PCA. l l l l l l C8088-90902 Make sure that the stapler cartridge is seated in the stapler unit correctly. Activate the staple sliding motor (M8) by performing a mechanical test. Make sure that the stapler unit slides to the home position. Replace the stapler unit. Replace the controller PCA. Replace the whole unit. Control panel messages 97 Table 16. Numeric error messages (continued) Control panel message Event log error message User LED Service LED Description Recommended action 66.xy.zz OUTPUT DEVICE FAILURE 66.12.31 Red solid Red (3 blinks) Green (1 blink) Home position timeout (M1) l l l l l 66.xy.zz OUTPUT DEVICE FAILURE 66.12.32 Red solid Red (3 blinks) Home position Green (2 blinks) timeout for aligning paddles l l l l l 66.xy.zz OUTPUT DEVICE FAILURE 66.12.33 Red solid Red (3 blinks) Delivery motor Green (3 blinks) (M6) failure l l l l l 66.xy.zz OUTPUT DEVICE FAILURE 66.12.34 Red solid Red (3 blinks) Front aligning Green (4 blinks) plate motor (M4) failure l l l l l l 98 Chapter 4 Troubleshooting Check all of the cable connections at the controller PCA. Turn the product off and then back on. Activate the delivery motor (M3) by performing a mechanical test. Replace the controller PCA. Replace the whole unit. Check all of the cable connections at the controller PCA. Turn the product off and then back on. Make sure that the cable under the dispose cover is connected correctly. Replace the controller PCA. Replace the whole unit. Check all of the cable connections at the controller PCA. Turn the product off and then back on. Activate the delivery motor (M3) by performing a mechanical test. Replace the controller PCA. Replace the whole unit. Check all of the cable connections at the controller PCA. Turn the product off and then back on. Activate the front and back aligning plate motors (M4 and M5) by performing a mechanical test. Adjust the front jogger by performing a calibration procedure. Replace the controller PCA. Replace the whole unit. C8088-90902 Table 16. Numeric error messages (continued) Control panel message Event log error message User LED Service LED Description 66.xy.zz OUTPUT DEVICE FAILURE 66.12.35 Red solid Red (3 blinks) Back aligning Green (5 blinks) plate motor (M5) failure Recommended action l l l l l l 66.xy.zz OUTPUT DEVICE FAILURE 66.12.36 Red solid Red (3 blinks) Stacker bin Green (6 blinks) fluctuation motor (M6) l l l l l l l 66.xy.zz OUTPUT DEVICE FAILURE 66.12.41 Red solid Red (4 blinks) Green (1 blink) Staple-fold motor (M7) failure l l l l l l C8088-90902 Check all of the cable connections at the controller PCA. Turn the product off and then back on. Activate the front and back aligning plate motors (M4 and M5) by performing a mechanical test. Adjust the front jogger by performing a calibration procedure using the diagnostics tool. Replace the controller PCA. Replace the whole unit. Check all of the cable connections at the controller PCA. Turn the product off and then back on. Activate the stacker bin fluctuation motor (M6) by performing a mechanical test. Make sure that the stacker bin moves up and down at the power-on sequence. Send two pages through to test. Replace the controller PCA. Replace the whole unit. Check all of the cable connections at the controller PCA. Turn the product off and then back on. Activate the staple-fold motor (M7) by performing a mechanical test. Perform a booklet adjustment as needed. Replace the folding mechanism. Replace the controller PCA. Control panel messages 99 Table 16. Numeric error messages (continued) Control panel message Event log error message User LED Service LED Description Recommended action 66.xy.zz OUTPUT DEVICE FAILURE 66.12.51 Red solid Red (5 blinks) Green (1 blink) Booklet bin slide motor (M10) failure l l l l l l 100 Chapter 4 Troubleshooting Check all of the cable connections at the controller PCA. Turn the product off and then back on. Activate the booklet bin slide motor (M10) by performing a mechanical test. At power on, make sure that the booklet stopper moves completely in and out. Replace the booklet bin. Replace the controller PCA. C8088-90902 Troubleshooting tools Paper-path test The paper-path test can be used to verify that paper paths are working correctly or to troubleshoot problems with tray configuration. To conduct a paper-path test, see the printer service manual. User LED light patterns The user LED light, located on the front of the device, indicates a general error status. Use the following table to interpret device-status based on the LED light. Table 17. User LED light patterns Light status LED blinking pattern Interpretation (number of blinks) Green solid C8088-90902 The multifunction finisher is operating normally. Green blinking Continuous The multifunction finisher is in service mode. Amber blinking Continuous The multifunction finisher has a paper jam, a staple jam, or an operation error, or is detached from the printer. Amber solid The multifunction finisher has a malfunction. Off The multifunction finisher is off. Troubleshooting tools 101 Booklet adjustment using the control panel Figure 80. Booklet adjustment To print a folded sheet: Note 1 Touch Menu, Configure Device, and then Multifunction Finisher on the control panel. 2 Select one of the three fold-line adjustment options: l Fold line adjust LTR-R and A4-R l Fold line adjust LEGAL and JISB4 l Fold line adjust 11x17 and A3 3 Select the correct menu, according to your paper size, and adjust "d" according to the table. The control panel shows the distance of "d" in millimeters only. Table 18. Booklet adjustment Discrete value d (mm) d (inches) Discrete value d (mm) d (inches) -14 -4.2 -0.165 0 0.0 0.000 -13 -3.9 -0.154 1 0.3 0.012 -12 -3.6 -0.142 2 0.6 0.024 -11 -3.3 -0.130 3 0.9 0.035 -10 -3.0 -0.118 4 1.2 0.047 -9 -2.7 -0.106 5 1.5 0.059 -8 -2.4 -0.094 6 1.8 0.071 -7 -2.1 -0.083 7 2.1 0.083 -6 -1.8 -0.071 8 2.4 0.094 -5 -1.5 -0.059 9 2.7 0.106 -4 -1.2 -0.047 10 3.0 0.118 -3 -0.9 -0.035 11 3.3 0.130 -2 -0.6 -0.024 12 3.6 0.142 -1 -0.3 -0.012 13 3.9 0.154 14 4.2 0.165 102 Chapter 4 Troubleshooting C8088-90902 Mechanical testing Table 19. Mechanical testing Note 1 2 3 4 5 6 7 8 Mechanical testing (motors, solenoids and clutches 1 0 0 0 1 0 0 0 Activate the delivery motor (M3) 1 0 0 0 0 1 0 0 Activate the delivery motor (M3) in opposite direction 1 0 0 0 1 1 0 0 Activate the pile delivery motor (M6) toward the stacker bin 1 0 0 0 0 0 0 1 Activate the pile delivery motor (M6) toward the booklet folding area 1 0 0 0 1 0 1 0 Activate the paddle motor (M2) for one rotation 1 0 0 0 0 1 1 0 Activate the paddle motor (M2) for one rotation in a different direction 1 0 0 0 1 1 1 0 Activate the staple sliding motor (M8) 1 0 0 0 0 0 0 1 Activate the front aligning plate motor (M4) and the back aligning plate motor (M5) 1 0 0 0 1 0 0 1 Activate the stacker bin fluctuation motor (M5) 1 0 0 0 0 1 0 1 Activate the staple-fold motor (M7) 1 0 0 0 1 1 0 1 Activate the staple-fold motor (M7) in a different direction 1 0 0 0 0 0 1 1 Sensor check mode 1 0 0 0 1 0 1 1 Activate the flapper (reverse) motor (M9) 1 0 0 0 0 1 1 1 Activate the booklet bin slide motor (M10) 1 0 0 0 0 0 0 0 Activate the flipper solenoid (SL1) 1 0 0 0 1 1 1 1 Activate the alienation solenoid (SL2) 1 0 0 1 0 0 0 0 Activate the saddle clutch (CL1) Mechanical testing is for service personnel only. Mechanical testing is not available through the service diagnostics label. Testing a motor, solenoid, or clutch Mechanical testing allows a technician to check a motor, solenoid or clutch. Note 1 Select a motor, solenoid, or clutch by setting the DIP switches using the mechanical testing table. 2 Turn on the power supply (see “Power supply switch” on page 87) while pressing SW1 for about three seconds. 3 Press SW1 again to perform the test. If the selected motor, solenoid, or clutch does not work, it is faulty. Testing sensors and switches 1 Set the DIP switches using the mechanical testing table. 2 Turn on the power supply (see “Power supply switch” on page 87) while pressing SW1 for about three seconds. The sensors and switches are restored to their initial state. 3 Activate the sensor flag (lever), or press the switch you want to check. Note When checking the sensors, the yellow service LED illuminates. When checking the switches, the red service LED illuminates. Note Do not activate a sensor and push a switch at the same time. C8088-90902 Troubleshooting tools 103 Service-level diagnostics Service menu Only authorized service personnel should use the multifunction finisher service-menu commands. The service menu can only be opened by using the PIN code. While in the service menu, you can verify and set the page count and serial number. These are shown on the configuration page. Note To access the service menu, see your printer service manual. Table 20. Flexible menus Menu Menu Items Values CONFIGURE DEVICE MULTIFUNCTION FINISHER Offset Yes No Staple One Two None Fold-line adjust LTR-R and A4-R Fold-line adjust legal and JIS B4 Fold-line adjust 11 by 17 and A3 SERVICE MENU MULTIFUNCTION FINISHER Page count Serial number 104 Chapter 4 Troubleshooting C8088-90902 Jam troubleshooting Jams occur when media either does not reach or does not clear a sensor along the paper path in a specific amount of time. If a jam occurs, a JAM IN LEFT ACCESSORY message appears on the printer control panel. Jams Jams can occur when the following conditions exist: l Paper trays are not loaded correctly. l The print media does not meet the specifications listed in the HP LaserJet Printer Family Print Media Guide. l The media is in poor condition. l The multifunction finisher needs to be cleaned. Send a print job from the problem source(s) to the problem destination(s). Try to recreate the jam errors by performing a paper-path test. See page 101. When evaluating print jobs, make sure that all of the appropriate settings are selected. Keep in mind that application settings take priority over driver settings, which take priority over the printer control panel settings. If a single setting is not present in the application, but is set in the driver, that setting overrides the control panel settings. Clearing jams Note Open and close all multifunction finisher covers to clear the jam message. After removing a sheet of paper, you might need to check other areas for the presence of other paper. All portions of a jammed piece of paper must be removed, or you might experience repeated jams. If the jam persists, try the following: l If PostScript is installed, use the JAM RECOVERY=ON menu item under the PostScript Menu. The multifunction finisher will attempt to automatically recover from jams. l Initiate a form feed from the computer or from the printer control panel. A form feed might flush out any paper or envelopes left in the multifunction finisher. l Check to make sure you have located and removed all scraps of paper from inside the multifunction finisher. Clearing repeated jams C8088-90902 1 Do not use previously printed paper or torn, worn, or irregular paper. 2 Check the media specifications. If it is outside of the recommended specifications, problems might occur. See the HP LaserJet Printer Family Print Media Guide. 3 Clean the multifunction finisher. Jam troubleshooting 105 Information pages To print an information page, see the use guide that came with the printer. Sample configuration page Figure 81. Sample configuration page 106 Chapter 4 Troubleshooting C8088-90902 Media troubleshooting Media defects can cause jams and image defects. If the previously described conditions are corrected and do not eliminate the problem, continue to investigate the media as the source of the defect. Problems with print media are sometimes difficult to detect. Follow a standard troubleshooting procedure to help isolate media-related problems. The steps to follow are: 1 See “Determine the problem source: print media or multifunction finisher” on page 107. 2 See “Isolate a paper path” on page 107. 3 See “Isolate a media brand” on page 108. 4 See “Isolate a media type” on page 108. 5 See “Specifications” on page 14. Determine the problem source: print media or multifunction finisher When determining the cause of a multifunction finisher failure, a distinction must be made between problems that relate to the multifunction finisher itself and problems that involve print media. Often, a problem that seems to be related to the multifunction finisher is actually a matter of poor print media selection or handling. To determine whether a problem is caused by the multifunction finisher or by the media, try the following actions to remedy the situation: l Turn media over in the tray to print on the reverse side. l Rotate sheets 180 degrees (end to end) to feed with a different leading edge. If the symptoms cease, or change in some way, assume that the problems are caused by the print media. Isolate a paper path Use the straightest paper path Some problems can be avoided by using the straightest available paper path. Determine whether the problem is caused by the duplexing process Paper that has just passed through the multifunction finisher can show increased media curl. Media curl increases image dropout, and creates pickup and stacking problems. When the second pass is made, print media might not meet the specifications for moisture and curl. Dry paper can hold static charges that affect print quality and stacking of the duplexed page. Media shrinkage resulting from a second pass through the multifunction finisher can cause image misalignment on the duplexed page. Isolate the source of the jam Define the source of the media that jams. Determine where media jams occur Check where media stops when a jam occurs. C8088-90902 Media troubleshooting 107 Determine whether the multifunction finisher is experiencing misfeeds or multifeed jams The following are some possible causes of misfeeds or multifeed jams: l The media might be too smooth. l The media might be too heavy or too light. l The media does not meet the specifications of the multifunction finisher. l The media might be loaded incorrectly. Turn over the sheets in the paper tray to determine if inream curl is causing misfeeds. l The customer might be fanning media before loading it into the tray. l The customer might be adding media in small amounts. Do not add small amounts of media or mix types of media in the tray. l The multifunction finisher or media storage environment might be too humid or too dry. Isolate a media brand If the multifunction finisher jams with only one brand of media: l Try switching media brands. l If the paper ream in use appears to be old, open a fresh ream of the same paper and load it into the printer. If the problem disappears, investigate storage and handling conditions. Isolate a media type When jams and other problems occur frequently, it is often because the customer is using a special paper. Customers must only use print media that conforms to all Hewlett-Packard specifications, and should always test media before purchasing large quantities. Media should be tested before storage to verify quality printing results. Then, if problems arise, storage or handling conditions can be isolated as the most likely cause. Some types of media that might cause problems are: l adhesive labels l envelopes l transparencies l preprinted forms and letterhead l embossed media l perforated paper l chemically treated paper l synthetic paper l coated paper l other special media 108 Chapter 4 Troubleshooting C8088-90902 Calibration and adjustments Table 21. Calibration and adjustments Note 1 2 3 4 5 6 7 8 Calibration and adjustments 1 1 0 0 0 0 0 0 Booklet stitching position 1 1 0 0 0 0 0 1 Booklet folding position 1 1 0 0 1 0 0 0 Front jogger adjustment/A4 1 1 0 0 0 1 0 0 Front jogger adjustment/letter 1 1 0 0 1 1 0 0 Rear jogger adjustment/A4 1 1 0 0 0 0 1 0 Rear jogger adjustment/letter 1 1 0 0 1 0 1 0 Stapling position adjustment/A4 1 1 0 0 0 1 1 0 Stapling position adjustment/letter 1 1 0 1 0 0 1 1 Flipping sensor D/A clear 1 1 0 1 1 1 1 1 Clear all adjustments Adjusting DIP switches set for calibration and adjustments, and procedures that are not available in the service diagnostics label but are in the service manual, should only be performed by service personnel. Booklet adjustment (offline) Note Booklet adjustment is only available through the control panel. The booklet adjustment procedure is performed through the control panel by selecting the correct menu: l Fold line adjust LTR-R and A4-R l Fold line adjust LEGAL and JISB4 l Fold line adjust 11x17 and A3 Recalibration Recalibrate the multifunction finisher after replacing the controller PCA, the stapling unit, the folding mechanism, or when the customer requests a recalibration. Stapling-folding position (booklet stitching position) Note Note C8088-90902 1 Set the DIP switches and turn on the power supply. See “Power supply switch” on page 87. 2 Adjust the stapling-folding position by pressing SW1 (- direction) and SW3 (+ direction). Pressing SW1 and SW3 once moves the position approximately 0.14 mm (0.005 inch). 3 When the adjustment is complete, press SW2 to save the values in NVRAM. 4 Turn off the power supply and set all DIP switches to OFF. The stapling-folding position can also be adjusted through the control panel. Media troubleshooting 109 Folding position Note 1 Set the DIP switches and turn on the power supply. 2 Adjust the folding position by pressing SW1 (- direction) and SW3 (+ direction). Pressing SW1 and SW3 once moves the position approximately 0.16 mm (0.006 inch). 3 When the adjustment is complete, press SW2 to save the values in NVRAM. 4 Turn off the power supply and set all DIP switches to OFF. Alignment position (front and rear jogger adjustment) Note Note 1 Set the DIP switches according to the selected paper size (Letter or A4). 2 Turn on the power supply. 3 Place 10 sheets of media between the alignment plates and push them against the stopper. Pressing SW1 moves the alignment plates forward, and pressing SW3 moves the alignment plates backward. 4 Press SW1 or SW3 once to move the front and back alignment plates forward. 5 Press SW1 or SW3 until the front alignment plate lightly touches the paper. 6 Press SW1 twice. Pressing SW1 twice moves the front alignment approximately 0.37 mm (0.015 inch). 7 When the adjustment is complete, press SW2 to save the values in NVRAM. 8 Turn off the power supply and set all DIP switches to OFF. Stapling position adjustment Note 1 Perform a rear corner stapled job to check the staple position. 2 Set the DIP switches according to the selected paper size (letter or A4). 3 Turn on the power supply. 4 Place two sheets of media between the alignment plates and push them against the stopper. 5 Press SW1 or SW3 once to move the front and back alignment plates forward. 6 Press SW1 or SW3 to adjust the staple position. Adjustment plates move approximately 0.3 mm (0.012 inch) when the switch is pressed. 7 Press SW1 to narrow the stapler movement range, or press SW3 to widen the stapler movement range. 8 When the adjustment is complete, press SW2 to save the values in NVRAM. 9 Turn off the power supply and set all DIP switches to OFF. Clearing the reversal sensor output voltage (flipper sensor clear) 1 Set the DIP switches and turn on the power supply. 2 Simultaneously press SW1 and SW2 to clear the adjustment value. 110 Chapter 4 Troubleshooting C8088-90902 3 Turn off the power supply and set all DIP switches to OFF. Clearing all adjustment values C8088-90902 1 Set the DIP switches and turn on the power supply. 2 Simultaneously press SW1 and SW2 to clear the adjustment value. 3 Turn off the power supply and set all DIP switches to OFF. Media troubleshooting 111 112 Chapter 4 Troubleshooting C8088-90902 5 Parts and diagrams Chapter contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Ordering parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Consumables and documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Common hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Illustrations and parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Multifunction finisher system assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Mounting hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 External panels and covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Dispose assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Paper feeder assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Reverse assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Fold assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 PCB assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 C8088-90902 Chapter contents 113 Introduction The figures in this chapter illustrate the major subassemblies in the multifunction finisher and their component parts. A table accompanies each exploded-view diagram. Each table lists the reference number for the replaceable part, a description of the part, the part number, and the quantity. Note When looking for a part number, pay careful attention to the voltage listed in the description column to ensure that the part number selected is for the correct multifunction finisher model. Ordering parts All standard part numbers listed are stocked and can be ordered from HP Customer Support. See “Parts and supplies” on page 21. Consumables and documentation Table 22. Consumables and documentation Product number Service number Consumables HP 5000 staple cartridge C8092A Documentation Install C8088-90903 Service C8088-90902 Use C8088-90901 114 Chapter 5 Parts and diagrams C8088-90902 Common hardware Table 23. Hardware table Example Description Sizes Uses Screw M3 by 6 mm M3 by 8 mm M4 by 8 mm M4 by 10 mm Screw, tapping M3 by 6 mm M3 by 8 mm M3 by 30 mm M4 by 6 mm M4 by 12 mm To hold plastic to metal Screw, pan head M3 by 6 mm To hold plastic to plastic Screw, w/washer M3 by 6 mm M3 by 8 mm M3 by 7 mm M4 by 6 mm M4 by 12 mm To hold plastic to metal Table 24. Common torque values C8088-90902 Material HP recommended torque value Plastic-to-metal 5.5 lb-inch Metal-to-metal 10.0 lb-inch PCBA 5.5 lb-inch Plastic-to-plastic 5.5 lb-inch Introduction 115 Illustrations and parts lists The following illustration and parts tables show the field replaceable units (FRUs). Two tables at the end of this chapter list all of the parts shown in this chapter: table 35, “Alphabetical parts list” on page 126 lists the parts in alphabetical order, and table 36, “Numerical parts list” on page 127 lists the parts in numerical order by part number. Both tables also provide the figure in this chapter that shows the part. Note Parts that have no item number or part number listed are not field replacable units (FRUs) and cannot be ordered. Multifunction finisher system assembly 1 2 3 Figure 82. Multifunction finisher system assembly Table 25. Flatbed optical assembly Ref Description Part number Qty 1 Booklet bin (booklet-tray assembly) 4G1-4986-000CN 1 2 Stapling unit (stapling assembly) 4G1-5218-000CN 1 3 Folding mechanism (folding assembly/booklet maker) 4G1-5166-000CN 1 116 Chapter 5 Parts and diagrams C8088-90902 Mounting hardware 2 1 3 8 4 7 7 5 6 Figure 83. Mounting hardware Table 26. Mounting hardware C8088-90902 Ref Description Part number Qty 1 Product-attachment latch (latch plate assembly) 4G1-4988-000CN 1 2 Low voltage PCB cable 4H1-6581-000CN 1 3 Power supply, low voltage (includes power cord) 4G1-5170-000CN 1 4 Attachment rod (rail) assembly 4G1-5252-000CN 1 5 Stationary extended caster 4G1-5178-000CN 1 6 Stationary caster 4G1-5174-000CN 1 7 Adjustable casters (levelers) 4G1-5175-000CN 2 8 Foot cover (panel foot) 4B1-0596-000CN 1 Illustrations and parts lists 117 External panels and covers 1 2 3 10 4 9 5 8 7 6 Figure 84. External panels and covers Table 27. External panels and covers Ref Description Part number Qty 1 Stacker bin (stack tray assembly) 4G1-5171-000CN 1 2 Upper panel assembly (top door) 4G1-5164-000CN 1 3 Back cover (rear-panel assembly) 4G1-4984-000CN 1 4 Flipper assembly (reverse assembly) 4G1-5219-000CN 1 5 Paper guide wire 4B1-0626-000CN 1 6 Front cover (front-panel assembly) 4G1-4983-000CN 1 7 Folding knob 4A1-7294-000CN 1 8 Product-release handle (latching handle) 4B1-0670-000CN 1 9 Stapler door (door front) 4G1-5172-000CN 1 10 Booklet bin (booklet-tray assembly) 4G1-4986-000CN 1 118 Chapter 5 Parts and diagrams C8088-90902 Internal components 1 Figure 85. Internal components (1 of 2) Table 28. Internal components (1 of 2) C8088-90902 Ref Description Part number Qty 1 User LED PCA 4H1-6580-000CN 1 Illustrations and parts lists 119 1 4 2 3 Figure 86. Internal components (2 of 2) Table 29. Internal components (2 of 2) Ref Description Part number Qty 1 Service LED PCA 4H1-6577-000CN 1 2 Jet-Link cable (interface cable) 4H1-6582-000CN 1 3 Booklet bin-full sensor flag (main lever weight assembly) 4G1-5167-000CN 1 4 Stapling door switch (sensor microswitch assembly) 4G1-4008-000CN 1 120 Chapter 5 Parts and diagrams C8088-90902 Dispose assembly 1 3 2 4 Figure 87. Dispose assembly Table 30. Dispose assembly C8088-90902 Ref Description Part number Qty 1 Paper deflector (deflector weight) 4A1-7313-000CN 1 2 Internal path cover (dispose subcover) 4A1-7519-000CN 1 3 Aligner rack (back) 4G1-5156-000CN 1 4 Aligner rack (front) 4G1-5155-000CN 1 Illustrations and parts lists 121 Paper feeder assembly 1 Figure 88. Paper feeder assembly Table 31. Paper feeder assembly Ref Description Part number Qty 1 Anti-static brush (static charge eliminator) 4A1-7427-000CN 1 122 Chapter 5 Parts and diagrams C8088-90902 Reverse assembly 1 Figure 89. Reverse assembly Table 32. Reverse assembly C8088-90902 Ref Description Part number Qty 1 Interlock switch (includes plastic holder and metallic flag) 4G1-5221-000CN 1 Illustrations and parts lists 123 Fold assembly 1 Figure 90. Fold assembly Table 33. Fold assembly Ref Description Part number Qty 1 Handle mounting gear (gear 16T) 4A1-7365-000CN 1 124 Chapter 5 Parts and diagrams C8088-90902 PCB assembly 1 2 Figure 91. PCB assembly Table 34. PCB assembly C8088-90902 Ref Description Part number Qty 1 Controller PCA (DC controller PCB assembly) 4G1-5041-000CN 1 2 Power supply, low voltage (includes power cord) 4G1-5170-000CN 1 Illustrations and parts lists 125 Alphabetical parts list Table 35. Alphabetical parts list Description Part number Figure and page Adjustable casters (levelers) 4G1-5175-000CN Figure 83 on page 117 Aligner rack (back) 4G1-5156-000CN Figure 87 on page 121 Aligner rack (front) 4G1-5155-000CN Figure 87 on page 121 Anti-static brush (static charge eliminator) 4A1-7427-000CN Figure 88 on page 122 Attachment rod (rail) assembly 4G1-5252-000CN Figure 83 on page 117 Back cover (rear-panel assembly) 4G1-4984-000CN Figure 84 on page 118 Booklet bin (booklet-tray assembly) 4G1-4986-000CN Figure 82 on page 116 Booklet bin-full sensor flag (main lever weight assembly) 4G1-5167-000CN Figure 86 on page 120 Controller PCA (DC controller PCB assembly) 4G1-5041-000CN Figure 91 on page 125 Flipper assembly (reverse assembly) 4G1-5219-000CN Figure 84 on page 118 Folding knob 4A1-7294-000CN Figure 84 on page 118 Folding mechanism (folding assembly/booklet maker) 4G1-5166-000CN Figure 82 on page 116 Foot cover (panel foot) 4F1-2090-000CN Figure 83 on page 117 Front cover (front-panel assembly) 4G1-4983-000CN Figure 84 on page 118 Handle mounting gear (gear 16T) 4A1-7365-000CN Figure 90 on page 124 Interlock switch (includes plastic holder and metallic flag) 4G1-5221-000CN Figure 89 on page 123 Internal path cover (dispose subcover) 4A1-7519-000CN Figure 87 on page 121 Jet-Link cable (interface cable) 4H1-6582-000CN Figure 86 on page 120 Low voltage PCB cable 4H1-6581-000CN Figure 83 on page 117 Multifunction finisher, whole unit exchange C8088-69500 Figure 2 on page 15 Paper deflector (deflector weight) 4A1-7313-000CN Figure 87 on page 121 Paper guide wire 4B1-0626-000CN Figure 84 on page 118 Power supply, low voltage (includes power cord) 4G1-5170-000CN Figure 83 on page 117 Product-attachment latch (latch plate assembly) 4G1-4988-000CN Figure 83 on page 117 Product-release handle (latching handle) 4B1-0670-000CN Figure 84 on page 118 Service LED PCA 4H1-6577-000CN Figure 86 on page 120 Stacker bin (stack tray assembly) 4G1-5171-000CN Figure 84 on page 118 Stapler door (door front) 4G1-5172-000CN Figure 84 on page 118 Stapling door switch (sensor microswitch assembly) 4G1-4008-000CN Figure 86 on page 120 Stapling unit (stapling assembly) 4G1-5218-000CN Figure 82 on page 116 Stationary caster 4G1-5174-000CN Figure 83 on page 117 Stationary extended caster 4G1-5178-000CN Figure 83 on page 117 Upper panel assembly 4G1-5164-000CN Figure 84 on page 118 User LED PCA 4H1-6580-000CN Figure 85 on page 119 126 Chapter 5 Parts and diagrams C8088-90902 Numerical parts list Table 36. Numerical parts list C8088-90902 Part number Description Figure and page C8088-69500 Multifunction finisher, whole unit exchange Figure 2 on page 15 4A1-7294-000CN Folding knob Figure 84 on page 118 4A1-7313-000CN Paper deflector (deflector weight) Figure 87 on page 121 4A1-7365-000CN Handle mounting gear (gear 16T) Figure 90 on page 124 4A1-7427-000CN Anti-static brush (static charge eliminator) Figure 88 on page 122 4A1-7519-000CN Internal path cover (dispose subcover) Figure 87 on page 121 4B1-0626-000CN Paper guide wire Figure 84 on page 118 4B1-0670-000CN Product-release handle (latching handle) Figure 84 on page 118 4F1-2090-000CN Foot cover (panel foot) Figure 83 on page 117 4G1-4008-000CN Stapling door switch (sensor microswitch assembly) Figure 86 on page 120 4G1-4983-000CN Front cover (front-panel assembly) Figure 84 on page 118 4G1-4984-000CN Back cover (rear-panel assembly) Figure 84 on page 118 4G1-4986-000CN Booklet bin (booklet-tray assembly) Figure 82 on page 116 4G1-4988-000CN Product-attachment latch (latch plate assembly) Figure 83 on page 117 4G1-5041-000CN Controller PCA (DC controller PCB assembly) Figure 91 on page 125 4G1-5155-000CN Aligner rack (front) Figure 87 on page 121 4G1-5156-000CN Aligner rack (back) Figure 87 on page 121 4G1-5164-000CN Upper panel assembly Figure 84 on page 118 4G1-5166-000CN Folding mechanism (folding assembly/booklet maker) Figure 82 on page 116 4G1-5167-000CN Booklet bin-full sensor flag (main lever weight assembly) Figure 86 on page 120 4G1-5170-000CN Power supply, low voltage (includes power cord) Figure 83 on page 117 4G1-5171-000CN Stacker bin (stack tray assembly) Figure 84 on page 118 4G1-5172-000CN Stapler door (door front) Figure 84 on page 118 4G1-5174-000CN Stationary caster Figure 83 on page 117 4G1-5175-000CN Adjustable casters (levelers) Figure 83 on page 117 4G1-5178-000CN Stationary extended caster Figure 83 on page 117 4G1-5218-000CN Stapling unit (stapler assembly) Figure 82 on page 116 4G1-5219-000CN Flipper assembly (reverse assembly) Figure 84 on page 118 4G1-5221-000CN Interlock switch (includes plastic holder and metallic flag) Figure 89 on page 123 4G1-5252-000CN Attachment rod (rail) assembly Figure 83 on page 117 4H1-6577-000CN Service LED PCA Figure 86 on page 120 4H1-6580-000CN User LED PCA Figure 85 on page 119 4H1-6581-000CN Low voltage PCB cable Figure 83 on page 117 4H1-6582-000CN Jet-Link cable (interface cable) Figure 86 on page 120 Numerical parts list 127 128 Chapter 5 Parts and diagrams C8088-90902 Index A A3 paper bin and stapler capacities 19 stapling capability by weight 12 stapling capability by weight, booklets 13 throughput 12 A4 paper bin and stapler capacities 19 stapling capability by weight 12 stapling capability by weight, booklets 13 throughput 12 A5 paper, bin and stapler capacities 19 adjustable casters illustration and part number 117 locating 18 order of removal 44 removing and replacing 76 adjusting alignment 110 booklets at control panel 102 booklets offline 109 clearing adjustment values 109, 111 fold line 104 folding position 109, 110 stapling position 109, 110 stitching position 109 alienation solenoid 34 aligner racks illustration and part numbers 121 order of removal 44 removing and replacing 57 aligning plate home-position sensor 35 aligning plate home-position sensor (back) 36 aligning plate home sensor 27 aligning plate motors 24, 27 aligning plates job offset operations 27 locating 18 operations 24 alignment adjusting 110 motors 33 troubleshooting 107 alphabetic lists error messages 93 part numbers 126 anti-static brush illustration and part number 122 order of removal 44 removing and replacing 60 assemblies attachment rod 117 booklet-tray 118 DC controller PCB 125 dispose 121 flatbed optical 116 flipper 118 fold 124 folding/booklet maker 116 front-panel 118 latch plate 117 locating 17 C8088-90902 main lever weight 120 multifunction finisher system 116 order of removal 44 ordering 21 paper feeder 122 part numbers 114 PCB 125 rear panel 118 remanufactured 21 sensor microswitch 120 service approach 21 stack tray 118 stapling 116 strategy for removing and replacing 42 upper panel 118 attachment rod assembly illustration and part number 117 locating 18 removing and replacing 43 B B4 and B5 paper, bin and stapler capacities 19 back aligning plate motor 24, 33 back cover illustration and part number 118 removing and replacing 50 belt delivery 18 bins booklet, illustration and part number 116, 118 booklet, removing and replacing 62 error messages 93 locating 18 media supported 19 motors 33 order of removal 44 sensors 35, 39 stacker, illustration and part number 118 stacker, removing and replacing 61 blinking lights. See lights booklet bin 18 error messages 93 illustration and part number 116, 118 locating 18 media supported 19 removing and replacing 62 sensors 35, 39 booklet bin-full sensor 35 booklet bin-full sensor flag removing and replacing 58 illustration and part number 120 booklet bin home-position sensor 39 booklet bin position sensor 1 39 booklet bin position sensor 2 39 booklet bin position sensor 3 39 booklet bin slide motor 24, 33 booklet delivery roller 18 booklets adjusting at control panel 102 adjusting folding position 109, 110 adjusting offline 109 adjusting stapling position 109, 110 adjusting stitching position 109 Index 129 capacity 12 making 29 media supported 19 sensor 37 stapling capability by media weight 13 booklet-tray assembly 118 brush, anti-static. See anti-static brush C cables Jet-Link, illustration and part number 120 Jet-Link, removing and replacing 75 low voltage PCB 117 order of removal 44 power 125 calibrating features 109 capacities electrical current 16 stapling and stacking 12 cardstock, supported sizes 19 cartridges print 16 staple 12 casters adjustable, illustration and part number 117 adjustable, removing and replacing 76 locating 18 order of removal 44 stationary extended, illustration and part number 117 stationary extended, removing and replacing 77 stationary, illustration and part number 117 stationary, removing and replacing 78 circuit assemblies, service approach 21 circuitry operations 31 specifications 16 clearing adjustment values 109, 111 jams 105 clock sensor 35 clutch saddle 34 tests 103 codes for motor errors 33 configuration DIP switches 84 fold line 104 job offset 104 number of staples 104 service mode 84, 85 configuration page, printing 90 consumables ordering 21 part numbers 114 product 12 control panel adjusting booklets 102 messages, alphabetic list 93 messages, numeric list 95 messages, types 90 controller PCA illustration and part number 125 recalibrating 109 removing and replacing 72 count of pages 104 country of origin 14 cover stock 12 covers back, illustration and part number 118 130 Index back, removing and replacing 50 dispose subcover, removing and replacing 52 foot, illustration and part number 117 foot, removing and replacing 53 front, illustration and part number 118 front, removing and replacing 49 internal path, illustration and part number 121 internal path, removing and replacing 52 jam-removal 18 locating 118 order of removal 44 part numbers 118 upper processing tray 17 upper sensor 35 CPUs 31 critical error messages 90 curl, troubleshooting 107 current capacity 16 custom media bin support 19 supported sizes 19 customer support 21 cut-sheet paper bin support 19 throughput 12 D DC controller PCB 25 DC controller PCB assembly 125 declaration of conformity 21 deflector weight illustration and part number 121 removing and replacing 59 delivery belt 18, 24 delivery belt home-position sensor 36 delivery motor 24, 33 delivery rollers 18, 27 delivery tray 26 depth of product 14 destinations, media supported 19 device error conditions 91 device status messages 90 diagnostics paper-path test 101 service level 104 tool 84 dimensions of product 14, 15 DIP switches 84, 86 dispose assembly 121 dispose subcover illustration and part number 121 removing and replacing 52 documentation 114 doors error conditions 91 front, sensor 35 stapler, illustration and part number 118 stapler, locating 17 stapler, removing and replacing 45 top, illustration and part number 118 top, removing and replacing 51 double-sided printing, troubleshooting 107 duplexing, troubleshooting 107 E EEP-ROMs 31 electrical circuitry 31 information on product label 14 C8088-90902 operations 31 specifications 16 electrostatic discharge (ESD) precautions 42 emitter sensor 39 empty stapler sensor 38 energy consumption 16 envelopes bin support 19 throughput 12 environmental specifications 16 error codes for motors 33 error conditions for devices 91 error messages control panel, alphabetic 93 control panel, numeric 95 event log 88 types 90 ESD (electrostatic discharge) precautions 42 event log description 88 interpreting 88 messages, alphabetic 93 messages, description 92 messages, numeric 95 exchange program 21 executive paper, bin and stapler capacities 19 external assemblies 17 F fasteners, types 115 FCC regulations 21 features of the product 12 feed motor 33 feed path sensor 37 feed roller 18 feeding operations booklet folding 29 job offset 27 motors 33 stacking 26 troubleshooting 105, 108 field replaceable units (FRUs) part numbers 116 removing and replacing 42 service approach 21 finisher controller PCB basic operation 25 circuitry 31 job offset operations 27 paper feeding operations 25 stapling operations 28 flapper (reverse) motor 33 flapper solenoid 33 flash memory 31 flashing lights. See lights flatbed optical assembly 116 flipper assembly illustration and part number 118 order of removal 44 removing and replacing 66 flowchart for troubleshooting 82 fold assembly 124 fold roller 18 folding adjusting position 104, 109, 110 adjusting stapling-folding position 109 features 12 folding assembly/booklet maker 116 C8088-90902 folding home-position sensor 29, 37 folding knob illustration and part number 118 order of removal 44 removing and replacing 47 folding mechanism illustration and part number 116 order of removal 44 recalibrating 109 removing and replacing 68 folding motor 33 folding position sensor 37 foot cover illustration and part number 117 order of removal 44 removing and replacing 53 front aligning plate motor 24, 33 front cover illustration and part number 118 removing and replacing 49 front door sensor 35 front jogger, adjusting 110 front-panel assembly 118 FRUs (field replaceable units) part numbers 116 removing and replacing 42 service approach 21 full-bin sensor 35 full-stack sensor 38 H handle mounting gear illustration and part number 124 order of removal 44 removing and replacing 48 hardware error conditions 91 mounting 117 screws and washers 115 harnesses, replacing wire 42 heavy media, supported sizes 19 height of product 14 HP 5,000-staple cartridge 12 HP Customer Support (HPCS) 21 HPCS (HP Customer Support) 21 humidity specifications 16 I IC chips 31 identification label 14 indicators. See lights information pages, printing 106 installation requirements 15, 16, 81 interface cable illustration and part number 120 order of removal 44 removing and replacing 75 interlock switch flag 85 illustration and part number 123 order of removal 44 removing and replacing 65 internal path cover illustration and part number 121 removing and replacing 52 J jam-removal cover 18 Index 131 jam-removal dial 17 jams clearing 105 error conditions 91 multifeeds 108 troubleshooting 105 Jet-Link cable illustration and part number 120 order of removal 44 removing and replacing 75 JIS B4 paper, bin and stapler capacities 19 JIS B5 paper, bin and stapler capacities 19 job offset features 12 operations 27 selecting 104 specification 27 joggers, adjusting front and rear 110 joint switch. See interlock switch L label for identification 14 labels bin support 19 throughput 12 latch plate assembly 117 latching handle. See product-release handle LED PCAs service, illustration and part number 120 service, removing and replacing 73 user, illustration and part number 119 user, removing and replacing 71 ledger paper bin capacities 19 stapling capability by weight 12 stapling capability by weight, booklets 13 throughput 12 LEDs. See lights legal paper, bin and stapler capacities 19 letter paper bin and stapler capacities 19 stapling capability by weight 12 stapling capability by weight, booklets 13 throughput 12 levelers. See casters light-shielding plate 27 lights service LED patterns 84, 93, 95 user LED blinking 101 user LED patterns 93, 95, 101 log of events. See event log M main lever weight assembly illustration and part number 120 removing and replacing 58 manuals 114 mechanical tests 103 media clearing jams 105 error messages 93 job offset operations 27 misfeeds or multifeeds 108 sensors 35 specifications 12 stacking operations 26 stapling capability by weight 12 stapling capability by weight, booklets 13 stapling operations 28 132 Index supported sizes 19 troubleshooting 107 troubleshooting jams 105 media surface sensor 36 menu, service 104 messages control panel, alphabetic 93 control panel, numeric 95 critical error 90 error 90 event log 88 event log, description 92 paper handling accessory error 90 paper handling accessory warning 90 status 90 types 90 warning 90 misfeeds, troubleshooting 108 model number 14 motors aligning plate 27 back aligning plate 33 booklet bin slide 24, 33 control by PCB 31 delivery 24, 33 error codes 33 feed 33 flapper (reverse) 33 front aligning plate 33 locating 33 power supply operations 32 power-on sequence 24 rear aligning plate 24 slide 24, 28 stacker bin fluctuation 33 staple-fold 29, 33 staple sliding 33 tests 103 mounting hardware 117 multifeeds, troubleshooting 108 multifunction finisher system assembly 116 N noise-level specifications 16 numeric lists error messages 95 part numbers 127 O offset. See job offset OHT reversal sensor 39 operating environment 16 operating error conditions 91 operations basic 25 electric circuitry 31 job offset 27 power-on sequence 24 power supply 32 stacking 26 stapling 28 ordering parts and supplies 21 output bins. See bins overview of product 17 P paddle C8088-90902 locating 18 operations 24, 27 paddle home-position sensor 36 paddle motor 24, 33 page count 104 pages per minute (ppm) 12 pan head screws 115 paper accessory error messages 90 clearing jams 105 error messages 93 job offset operations 27 misfeeds or multifeeds 108 sensors 35 specifications 12 stacking operations 26 stapling capability by weight 12 stapling capability by weight, booklets 13 stapling operations 28 supported sizes 19 troubleshooting 107 troubleshooting jams 105 paper deflector illustration and part number 121 removing and replacing 59 paper feeder assembly 122 paper fold roller 18, 29 paper guide wire illustration and part number 118 order of removal 44 removing and replacing 54 paper handling accessory messages 90 paper path isolating 107 testing 101 paper pushing plate 18, 29, 30 paper surface sensor 36 paper tray sensor 36 parts alphabetic list 126 numeric list 127 order of removal 44 ordering 21 remanufactured assemblies 21 strategy for removing and replacing 42 See also individual parts path cover, removing and replacing 52 PCAs controller, illustration and part number 125 controller, removing and replacing 72 order of removal 44 service LED, illustration and part number 120 service LED, removing and replacing 73 user LED, illustration and part number 119 user LED, removing and replacing 71 PCBs assembly 125 DC controller 25 finisher controller 25, 27, 31 low voltage cable 117 slide 28 video controller 25, 31, 32 phone numbers for HP Customer Support (HPCS) 21 physical specifications 14, 15, 16 power cord 125 power-on sequence 24 power requirements 16 power supply illustration and part number 117, 125 C8088-90902 operation 32 order of removal 44 removing and replacing 74 switch 87 PowerSave mode 16 ppm (pages per minute) 12 prepunched paper bin support 19 throughput 12 print cartridges 16 print media, supported sizes 19 printed circuit assemblies, service approach 21 printing configuration page 90 information pages 106 processing tray operation 26 sensor 36 stopper 18 upper cover 17 product-attachment latch illustration and part number 117 locating 17 order of removal 44 removing and replacing 55 production code 14 product-release handle illustration and part number 118 locating 17 order of removal 44 removing and replacing 46 R rear jogger, adjusting 110 rear-panel assembly 118 recalibrating multifunction finisher 109 regulatory information 14, 21 remanufactured assemblies 21 removing parts order of removal 44 strategy 42 See also individual parts repair process 21 replacement parts alphabetic list 126 numbers 114 numeric list 127 ordering 21 replacing parts order of removal 44 strategy 42 See also individual parts reversal sensor 39 reversal sensor (sensor) 39 reverse assembly 118 reversing flapper 18 nip roller 18 roller 18 revision level 14 rollers booklet delivery 18 paper fold 18, 29 paper folding 18 reversing 18 reversing hip 18 stack feed 18 Index 133 S saddle clutch 34 saddle stitching 12, 28 screwdrivers required 42 screws torque values 115 types and sizes 115 self-tapping screws 115 sensor flag 29 sensor microswitch assembly 120 sensors aligning plate home 27 aligning plate home-position 35 aligning plate home-position sensor (back) 36 booklet 37 booklet bin-full 35 booklet bin home-position 39 booklet bin position 1 39 booklet bin position 2 39 booklet bin position 3 39 delivery belt home-position 36 feed path 37 folding home-position 29, 37 folding position 37 front door 35 full-stack 38 list 35 OHT reversal 39 paddle home-position 36 paper surface 36 power supply operation 32 processing tray 36 reporting information 31 reversal (emitter) 39 reversal (sensor) 39 shift lower limit 35 shift motor clock 35 shift upper limit 35 slide home-position 38, 28 stack feed roller (upper) home-position 37 staple-fold motor clock 36 stapler-empty 38 stapler full-stack 39 stapler home-position 38 stapler top-position 38 swing guide home-position 36 testing 103 tray paper 36 upper cover 35 serial number 14, 104 service approach 21, 43 diagnostics 84, 104 menu 104 service LED light patterns, alphabetic error messages 93 light patterns, description 84, 92 light patterns, numeric error messages 95 removing and replacing PCA 73 service LED PCA 120 service mode configuration 84, 85 setup requirements 15, 16 shift lower limit sensor 35 shift motor 24 shift motor clock sensor 35 shift upper limit sensor 35 side stitching 28 signal flow between multifunction finisher and video controller 31 single-page folding 12 134 Index size specifications product 14, 15 supported media 19 slide home-position sensor 28, 38 slide motor 24, 28 slide PCB 28 solenoids alienation 34 control by PCB 31 flapper 33 power supply operation 32 tests 103 sorting operations 27 sound specifications 16 space requirements 15 specifications electrical 16 environmental 16 job offset 27 media 19 noise-level 16 physical 14, 15 print cartridges 16 speed 12 speed 12 stack feed roller 18 stack feed roller (upper) home-position sensor 37 stacker bin illustration and part number 118 locating 18 media supported 19 order of removal 44 removing and replacing 61 stacker bin fluctuation motor 33 stacking capacity 12 operations 26 staper top-position sensor 38 staple cartridges 12 staple-fold motor 24, 29, 33 staple-fold motor clock sensor 36 staple sliding motor 33 stapler door illustration and part number 118 locating 17 removing and replacing 45 stapler-empty sensor 38 stapler full-stack sensor 39 stapler home-position sensor 38 stapling adjusting position 109, 110 adjusting stapling-folding position 109 capability for booklets by media weight 13 motors 33 number of sheets by media weight 12 positions 28 stapling assembly 116 stapling door switch illustration and part number 120 order of removal 44 removing and removing 64 stapling unit capacities 12 error messages 93 illustration and part number 116 locating 17, 18 media supported 20 operations 28 order of removal 44 C8088-90902 recalibrating 109 removing and replacing 56 static charge eliminator. See anti-static brush static precautions 42 stationary caster illustration and part number 117 order of removal 44 removing and replacing 78 stationary extended caster illustration and part number 117 order of removal 44 removing and replacing 77 status messages 90 stitching, adjusting position 109 subassemblies part numbers 114 service approach 21 supplies ordering 21 part numbers 114 support, customer 21 surface sensor 36 swing guide home-position sensor 36 switches DIP 84, 86 interlock, illustration and part number 123 interlock, removing and replacing 65 order of removal 44 power supply 87 reporting information 31 stapling door, illustration and part number 120 stapling door, removing and replacing 64 testing 103 basic procedures 80, 81 control panel messages 90 diagnostics tool 84 event log 88 flowchart 82 installation environment 81 jams 105 media 81, 107 misfeeds 108 product unit 81 service menu 104 two-sided printing, troubleshooting 107 U upper cover sensor 35 upper panel assembly illustration and part number 118 removing and replacing 51 user LED light patterns 101 light patterns, alphabetic error messages 93 light patterns, numeric error messages 95 PCA, illustration and part number 119 removing and replacing PCA 71 V video controller PCB circuitry 31 locating 25 power operation 32 signal flow 31 voltage specifications 16 T W tapping screws 115 technical support 21 telephone numbers for HP Customer Support (HPCS) 21 temperature specifications 16 tests diagnostics 84 mechanical 103 paper-path 101 sensors 103 switches 103 theory of operation basic 25 electric circuitry 31 job offset 27 paper stacking operations 26 power-on sequence 24 power supply 32 stapling 28 throughput for product 12 timing belt, removing and replacing 69 tools diagnostics 84 required for servicing equipment 42 top door, removing and replacing 51 torque values for screws 115 transfer motor 24 transparencies bin support 19 throughput 12 tray operation 26 tray paper sensor 36 troubleshooting alignment 107 warning messages 90 warranty 21 washers 115 weight media 12, 19 product 14 stapling capability by media 12 width of product 14 wiring, replacing harnesses 42 C8088-90902 Index 135 copyright © 2002 Hewlett-Packard Company www.hp.com/support/lj9000 *C8088-90902* *C8088-90902* C8088-90902