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ODISHA SPACE APPLICATIONS CENTRE Plot No.45/48(P), Jayadev Vihar, Bhubaneswar-751 023 Tender for NAS Box ORSAC Tender Notice No. 23/2016 Sealed tenders are invited from established and accredited Original Equipment Manufacturer (OEM)/authorized dealers for supply and installation of NAS Box of 10TB and 20 TB capacity to Odisha Space Applications Centre, Bhubaneswar. For details please visit Website http://www.odishagov.in and ORSAC website: http//www.orsac.gov.in or in the above office for the tender papers. Last date of issue of Tender Paper Last date of submission of Tender Opening of tender
: : :
24.12.2016 till 4.30 P.M. 26.12.2016 by 01.00P.M. 26.12.2016 at 03.00 P.M.
ORSAC reserves the right to accept/reject/modify & cancel the full tender or part thereof at any time without assigning any reason thereof. CHIEF EXECUTIVE
ODISHA SPACE APPLICATIONS CENTRE Dept. Of Science & Technology, Govt. of Odisha Plot No.45/48(P), Jayadev Vihar, Near Gopabandhu Academy of Administration
Unit-16, Bhubaneswar-751 023
TENDER NOTICE No. 23/2016 Sealed tenders are invited from established and accredited Original Equipment Manufacturers (OEM)/authorized dealers having annual turnover of more than Rupees 50 lakhs lakhs for supply, installation & commissioning of the under mentioned items of the following specifications and quantities at Odisha Space Applications Centre, Bhubaneswar. Sl. Item Description No 1 NAS Box-10 TB Capacity with 3 years warranty 2 NAS Box-20 TB Capacity with 3 years warranty
Unit
Quantity
No.
One (01)
No.
Two (02)
Cost of tender paper Rs.1000.00
1) Non-transferable tender documents will be available from Odisha Space Applications Centre (ORSAC), Bhubaneswar on payment Rs.1000.00 in shape of Demand Draft drawn in favour of Odisha Space Applications Centre. The tender document can be down loaded from the ORSAC website: http//www.orsac.gov.in and Govt. of Odisha web site http://www.odishagov.in. The downloaded bid document can also be used provided it is accompanied with a crossed Demand Draft of Rs.1000.00 towards cost of the tender document payable at Bhubaneswar drawn in favour of Odisha Space Applications Centre. Tenderers interested to receive tender documents by Registered Post should pay additional amount of Rs.200/(Rupees Two hundred) only. However, ORSAC will not be responsible for postal delays in delivery of the documents. 2) The company must be ISO certified company. Company having service centre facility at Bhubaneswar shall be preferred. 3) The Tenderers are required to furnish attested copies of VAT clearance certificate issued by the sales tax authority of the State of Odisha / other states as applicable along with the tender. 4) The Tenderers are required to deposit Rs.10,000.00 (Rupees ten thousand) only as Earnest Money Deposit (EMD) in shape of Bank Draft payable at Bhubaneswar drawn in favour of Odisha Space Applications Centre, Bhubaneswar. 5) Performance security shall be deducted from Bills as per guidelines given in the tender documents. 6) The items conforming to required specifications are to be delivered to the consignee (ORSAC) at Bhubaneswar in Odisha and the tenderer has to quote the rates giving details of taxes, levies charges, premium etc. separately as stated in the tender document.
7) The tenders should be submitted after due compliance with guidelines given in the tender documents under Schedule (A) Conditions of Contract, Schedule (B)Technical specifications, Schedule(C)- Delivery Destination, Schedule (D)- Bid Form & Schedule (E)- Price Schedule Tenders submitted in incomplete form shall be rejected outright. 8) The filled in sealed tenders containing Techno-commercial Bid and Price Bid in double cover system as per instruction given in tender documents, shall be submitted in the Office of the ORSAC, Bhubaneswar by Registered Post, Courier service or dropping in the tender box. Tenders received after due date and time shall not be entertained. 9) The tender papers will be available for sale in the office of the ORSAC between 11 AM to 4.30 PM on Odisha govt. official working days till 24.12.2016. The sealed tenders will be received till 01.00 PM of 26.12.2016 in Office of the ORSAC. The technical bids will be opened on 26.12.2016 at 3.00 P.M in presence of the Tenderers or their authorized representatives, if they so desire. The opening of price bids will be announced later on. Price Bids will be opened in respect of only those tenderers who qualify in the technical bid assessment. 10) ORSAC reserves the right to cancel any or all tenders without assigning any reason thereof.
CHIEF EXECUTIVE
Schedule (A) – Conditions of contract for Tender No.23/2016 1) The Tender papers include instructions issued in the Tender notice along with the Schedule (A) - Conditions of Contract, Schedule (B) – Technical Specifications, Schedule (C) – Delivery Destination, schedule (D) – Bid Form, Schedule (E) – Price Schedule. 2) The Tenderers shall submit the following documents and information with the tender. Lack of complete and adequate information under any of the parameter may render the bid disqualified. The technical document shall be tagged and indexed properly to find out the below documents easily. a) Technical Documents: i) ii) iii) iv) v) vi) vii) viii)
ix) x) xi) xii) xiii) xiv)
Copy of Tender Notice Acceptance of Schedule (A) & Schedule (B) Documentary evidence that the tenderer is either Original Equipment Manufacturer (OEM) or authorized dealer of the OEM. Attested copies of VAT clearance certificate from the Sales Tax Authority of the State of Odisha/ other state as applicable. Attested copies of Service Tax registration certificate and latest Service Tax Clearance Certificate issued by the competent authority. Technical information of product released by the OEM. Documents in support of supplies made during last 2 years to different Govt. and public sector undertaking. The firm should submit an undertaking for providing service/maintenance during the warranty period effective from the date of commissioning with terms & conditions as well as for taking Annual maintenance contract (AMC) after the warranty period. Bank draft of Rs.1000.00 (Rupees one thousand) only towards tender paper cost. Attested copies of Audited Balance Sheet for last 3 years Service facility at Bhubaneswar & outside. Copy of the ISO certificate. Bank draft of Rs.10,000.00 (Rupees ten thousand) only drawn in favour of Odisha Space Applications Centre towards EMD. The vendor has to furnish certificate that they have not provided such materials to other organizations/client at a price less than the price now quoted in this tender during last 3 years.
b) For Price Bid: i) Acceptance of Schedule (C) Delivery destination ii) Filled up Schedule (D) – Bid form iii) Filled up Schedule (E) – Price Schedule 3) The quoted rates shall be for destination mentioned in the Schedule (C) Delivery Destination, inclusive of all taxes, duties, levies, charges, transportation cost, transit insurance cost. The item should be shown separately along with the basic rate. Prices written in words shall be accepted in case of any discrepancy. Rates with conditionality or provision of escalation will be rejected.
4) Validity of period of the Tender shall be 60 days from the date of opening of the price bid. 5) The items are to be delivered in good condition at ORSAC, Bhubaneswar as mentioned in the Schedule (C) for delivery destination. 6) The H/W & S/W should be new and unused. The items shall be of reputed OEM and should also confirm to latest models, designs and standards i.e. as per ScheduleB.ORSAC reserves the right to purchase whole or part of the items as required. 7) If any item fails to satisfy requirement of standards, the item shall not be accepted and the tenderer at his own cost shall remove it from point of delivery. 8) Items are to be delivered within 30 days of issue of purchase order. 9) The tenderer shall give a minimum warranty period of 3 years from the date of commissioning of the items at destination and shall submit a declaration from OEM regarding the same. 10) The tenderer has to rectify defects in the items supplied within 7 days of issue of intimation during the warranty period, failing which an amount of one percent of performance security will be forfeited per day of delay. 11) If the tenderer fails to supply the items within prescribed time period it shall be treated as breach of contract. The EMD may be forfeited and the supply order cancelled for which the tenderer shall remain fully responsible without any liability of ORSAC. ORSAC may consider receiving the items beyond stipulated date by imposing liquidated damage of 0.50 (zero point five zero) percent of cost per week of delay subject to maximum penalty of 5% of the value of each item inclusive of all taxes, duties, levies and charges. Part of the week shall be reckoned as one week. 12) Tenders are to be submitted in a double cover system. The 1st sealed envelope should be marked as Technical Bid and shall contain the Technical Documents and the 2nd sealed envelope shall contain the Price Bid and should be marked as Price Bid. Both the 1st and 2nd sealed envelopes are then to be put inside a 3rd envelope duly marked “Supply, installation & commissioning of NAS Box”. From and to addresses shall be written on each of the envelopes. 13) Submission of sealed tenders shall be by Registered Post, courier service or dropping in the tender box. ORSAC shall not be responsible for postal or courier service delays or missing of the documents during transit. Tenders reaching late (as per time mentioned in the Tender Notice) shall not be considered by ORSAC. 14) Conditional Tenders may be rejected. Decision of the ORSAC authorities in this regard shall be final. 15) Terms of Payment : Payment to the successful tenderer shall be made only after items are received in good and serviceable condition as per conditions stipulated in the tender documents along with required documents submitted to ORSAC in support of Bills. 90% of the bill amount will be released after successful
commissioning & operational of the system & 10% of the Bill amount will be retained towards ”Performance Security”. This amount can be released on submission of Bank Guarantee for equal amount issued by any Nationalized Bank at Bhubaneswar, which will remain valid till three month beyond the Guarantee period. 16) The tenderer shall not raise any claim in any manner after the Bill amounts are cleared against the purchase order. 17) In case of any dispute between the Tenderers and ORSAC regarding interpretation of Tender document conditions, the decision of the Chief Executive, ORSAC shall be final and binding. 18) Jurisdiction of Court – Civil Suits, if any, arising out of the contract shall have to be filed at Bhubaneswar under Khurda district. Writ petitions, Civil & Criminal, shall be filed in the High Court of Orissa, Cuttack. 19) The EMD amount shall be returned to the successful tenderer after receipt of Performance Security amount. 20) If at any point of time it is found that any certificate/ declaration/ documents/ materials submitted by the vendor is found to be false or incorrect, then the EMD and BG will be forfeited and no payment shall be made in respect of the supply of the items.
Accepted the above conditions under schedule (A) of tender.
(Signature of Tenderer) Name: Address:
Schedule (B) – Technical Specification for Tender No.23/2016
NAS Box 10TB Specifications Quantity ‐1 Sr Description No Physical Specifications 1 CPU: Intel® Atom 2.1GHz dual core or higher 2 Memory: 2 GB 3 Drive Bays: 4 4 Drive Types Supported: SATA/SSD 2.5” or 3.5” 5 Hot Swappable Drives 6 Tool‐less 3.5” Disk Installation 7 Minimum 10 TB RAW HDD should be provided 8 Should be scalable to minimum 24TB 9 Gigabit LAN Ports: 2 (link aggregation and failover) 10 USB Ports: 1 # USB 2.0, 2 # USB 3.0, HDMI Port: 1, eSATA Expansion Ports: 2 11 Power Supply: 12V, 7A External 90W; input 100‐240V AC, 50‐60Hz 12 Power Consumption: Operation: 50W max 13 Flash: 128MB for OS 14 LCD Display, Programmable One‐Touch USB Backup button Data Protection (Backup & Replication) 15 Unlimited block‐based snapshots for continuous data protection. 16 Restore Snapshots to any point in time. Restore Snapshot data from local admin GUI, CLOUD, or native Windows File 17 Explorer 18 Scheduled and manual snapshots 19 rsync 20 Encrypted Remote Replication 21 Cloud managed Remote Replication (NAS to NAS) without any extra licenses. 22 AES 256‐bit volume based encryption 23 automatic single volume online expansion 24 Single Disk, JBOD 25 RAID Levels: 0, 1, 5, 6, 10 (RAID level support depends on number of drives/bays) 26 RAID Global Hot Spare 27 eSATA Expansion 28 Backup to external storage (USB/eSATA) 29 Apple Time Machine support 30 Remote Apple Time Machine backup and restore 31 NAS Vault Cloud backup support 32 Sync folder on Mac/Windows to a folder on NAS 33 DropBox file synchronization (requires DropBox account) Real‐time Anti‐Virus scanning using signature and heuristic algorithms. (No end‐ 34 user licenses required) Protection for viruses, malware, worms, and Trojans Storage Area Networks (SAN), Virtualization 35 Unlimited iSCSI LUN Snapshot 36 Thin or Thick provision LUNs 37 Multi‐LUN per target
Compliance
38 39 40 41 42 43 44 45
46
47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67
LUN Mapping and LUN Masking SPC‐3 Persistent Reservation (iSCSI) MPIO (iSCSI), MC/S (iSCSI) Max # iSCSI Target: 256, Max # iSCSI LUN: 256 VMware vSphere 5, Citrix XenServer 6, Windows Server 2008 Hyper‐V, Windows Server 2008 Failover Clustering, Windows Server 2012 Cloud access to NAS CLOUD portal based data access and management VPN quality remote data transfer and management Share data with friends & co‐workers directly from portal File System & Transfer Protocols NAS Remote clients for Apple Mac OSX, Microsoft Windows, Android, Apple iOS (Remote file access and management client), VPN quality remote data transfer and management, Linux 3.x, Internal File System: BTRFS, External File System: EXT3, EXT4, NTFS, FAT32, HFS+, Copy‐on‐write filesystem, Microsoft Network (CIFS/SMB3), Apple OS X (AFP 3.3), Linux/Unix (NFS v3), Internet (HTTP), Secure Internet (HTTPS), File Transfer Protocol (FTP), FTP over SSL / TLS (explicit), FTP Passive mode with port range setup, FTP Bandwidth control, FTP Anonymous, FTP Transfer Log, Secure Shell (SSH), SSH File Transfer Protocol (SFTP), Web Authoring (WebDAV), Storage Array Network (iSCSI), File Synchronization (rsync), Local web file manager Users/Groups Max # Users: 8192, Max # User Groups: 8192, Max # Share Folder: 1024, Max # Concurrent Connections: 1024 Share Folder Level ACL Support Advanced Folder Permissions with Subfolder ACL support for CIFS/SMB, AFP, FTP Microsoft Active Directory (AD) Domain Controller Authentication Local access list, CLOUD based ACL, Domain user login via CIFS/SMB, AFP, FTP Management Cloud based discovery and management Local discovery agent Software (Windows/ Mac) Save and restore system configuration (clone devices) Local event log Send events to SYSLOG server Connection reporting (SMB) Local Graphical User Interface (GUI) Marketplace integration to add productivity, media, backup, surveillance and other applications Unicode support Volume Management Thin provision Shares and LUNs Instant Provisioning/Expansion with data protection Restore to factory default Supported Operating Systems (Microsoft Windows Vista (32/64‐bit), 7 (32/64‐bit), 8 (32/64‐bit), Microsoft Windows Server 2008 R2/2012, Apple OS X, Linux/Unix, Solaris, Apple iOS, Google Android) Supported Web Browsers (Microsoft Internet Exploer 9+, Mozilla Firefox 14+, Google Chrome 20+, Apple Safari 5+) System Monitoring Device capacity, performance, resource and health monitoring
68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106
Bad block scan Hard Drive S.M.A.R.T. File System Check Disk Scrubbing Disk Defragment Alerts (SMTP email, LCD, SNMP, syslog, local log) Auto‐shutdown (hard drive, fan, UPS) Auto‐restart on power recovery Networking Protocols TCP/IP IPv4/IPv6 Static IP Address, Dynamic IP Address, Multiple IP Settings DHCP Client, UPnP Discovery, Bonjour Discovery Link Aggregation IEEE 802.3ad Port Trunking (balanced round robin, active backup, balance xor, broadcast, 802.3ad link aggregation LACP, transmit load balancing, adaptive load balancing) Hash Types IEEE 802.3ad LACP or XOR (Layer 2, Layer3, Layer 4) Jumbo Frames Virtual LAN (VLAN) SSH, SNMP v2, v3, Network Time Protocol (NTP) Compliance ENGR 10049 EST Environmental Stress Test Guideline ENGR 10045 EVT Engineering Validation Test Guideline ENGR 10048 CVT Compliance Validation Test Guideline ENGR 10046 SVT System Validation Test Guideline ENGR 10023 HALT Highly Accelerated Life Test Guideline ENGR 10036 CDG Component Derating Guideline Environment Noise levels: <25dBA Operating Temperature: 0°‐40° C Operating Humidity: 5‐95% relative humidity, non‐condensing Smart Fan Scheduled Power on/off UPS Support Network UPS with SNMP Management Wake on LAN Schedule power on/off Auto‐power on (after shutdown) HDD Spin Down AC Input Power Voltage 100V to 240V Power Frequency: 50Hz to 60Hz, Single Phase Certification: FCC Class B, CE Class B, RoHS, VCCI Class B Warranty 3 years Warranty on Chassis
NAS Box 20TB Specifications Quantity ‐2 Sr Description No Hardware Specifications The Storage should have high performance CPU with minimum CPU speed of 2 Ghz 1 Dual Core installed. 2 Should be provided with minimum of 2GB memory installed 3 Should have minimum 6 Bays 4 Should support SSD or SATA drives 5 The drives in the bays should be hot swappable. 6 minimum 2 eSATA ports for expansion 7 Minimum 20 TB RAW HDD should be provided 8 Should be scalable to minimum 96TB Should have minimum two gigabit LAN ports and these ports should support link 9 aggregation and failover. 10 Should have HDMI port 11 Minimum two USB 3.0 ports 12 Minimum one USB 2.0 ports 13 Should have Kensington Security Lock Feature Technical Specifications Data Protection Features Should be provided with unlimited block‐based snapshots for 14 continuous data protection. 15 Should be able to restore Snapshots to any point in time. Should be able to restore Snapshot data from Cloud, native Windows File Explorer 16 or locally through GUI of OS installed in NAS device. 17 Should be able to schedule snapshots. 18 Should have industry standard RSYNC for replication of data 19 Encrypted remote replication 20 Single Disk and JBOD 21 Should support RAID levels of 0,1, 5,6 and 10 22 Should support global hot spare on RAID 23 Should support Apple Time Machine Should have Real‐time Anti‐Virus scanning facility using signature and heuristic 24 algorithm in order to protect data from viruses, malware, worms, and Trojans. Virtualization features 25 Unlimited iSCSI LUN snapshot 26 Thin or thick provision of LUNs 27 Multi‐LUN per target 28 LUN Mapping and LUN Masking Should support VMWARE vSphere 5, Citrix xenserver 6, Windows server 2008 29 Hyper‐V, Windows 2008 failover clustering and windows server 2012 Following File System and Transfer Protocols Should Be Provided 30 Microsoft Network (CIFS/SMB3) 31 Apple OS X (AFP 3.3) 32 Linux/Unix (NFS v3) 33 External File System: EXT3, EXT4, NTFS, FAT32, HFS+
Compliance
34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75
Copy‐on‐write filesystem Internet (HTTP) Secure Internet (HTTPS) File Transfer Protocol (FTP) FTP over SSL / TLS (explicit) FTP Passive mode with port range setup FTP Bandwidth control FTP Anonymous FTP Transfer Log Secure Shell (SSH) SSH File Transfer Protocol (SFTP) Web Authoring (WebDAV) Storage Array Network (iSCSI) File Synchronization (rsync) Local web file manager User / Group Management Should be able to create users and groups within OS. The OS of NAS should be capable of setting permissions with Subfolder ACL support for CIFS/SMB, AFP, FTP protocols. Should be able to integrate with Active Directory Domain Domain user login via CIFS/SMB, AFP, FTP Management and Accounting Should be able to Save and restore system configuration (clone devices) Local event log Should be able to send events to SYSLOG server Connection reporting (SMB) Local Graphical User Interface (GUI) Unicode support Volume Management Thin provision Shares and LUNs Networking Protocols TCP/IP IPv4 Next‐generation Internet Protocol (IPv6) Static IP Address Dynamic IP Address Multiple IP Settings DHCP Client UPnP Discovery Bonjour Discovery Link Aggregation IEEE 802.3ad Port Trunking (balanced round robin, active backup, balance xor, broadcast, 802.3ad link aggregation LACP, transmit load balancing, adaptive load balancing) Jumbo Frames Virtual LAN (VLAN) SSH SNMP v2, v3
76 Network Time Protocol (NTP) Warranty 77 3 years Warranty on Chassis
SCHEDULE “C” DELIVERY DESTINATIONS
Sl. Item No
Qty .
Unit
Delivery Destination/Consignee
1
No.
One (01)
ORSAC, Bhubaneswar
No.
Two (02)
2
NAS Box-10 TB Capacity with 3 years warranty NAS Box-20 TB Capacity with 3 years warranty
Accepted the above-mentioned conditions under schedule C of the tender for our item of supply.
Signature of Tenderer Name: Address:
SCHEDULE (D) – Bid Form
To The Chief Executive Odisha Space Applications Centre Bhubaneswar Sir, I/ we have gone through the Tender Notice relating to supply, installation & commissioning of NAS Box of 10TB and 20 TB capacity with 3 years warranty.at Odisha Space Applications Centre (ORSAC) and the schedule (A), (B), (C), (D) and (E) of Tender document. A sum of Rs.______________ (Rupees _______________________) only is hereby tendered in shape of __________________________ duly pledged as Earnest Money Deposit (EMD). I / we also agree that an amount of ten percent shall be deducted from my bill towards performance security. I/ We agree the ORSAC shall be at liberty to forfeit the EMD and performance security as per conditions of the contract in case of defaults on my/ our part in fulfilling contractual obligations. I/We have gone through all terms and conditions stated in the Tender documents and agree to all the terms and conditions.
(Signature of Tenderer) Date: Name: Address:
Schedule (E) – Price Schedule for Tender supply and installation of NAS Box with 3 years warranty (Continuation sheet may be used if required and each page to be signed)
Item description (mention as per Tender Notice)
Unit price @
Details of tax components Total Other** Taxes* (3+4) (Mention Charges each tax separately) in Rs.
1 1) NAS Box of 10 TB capacity 2) NAS Box of 20 TB capacity
2
3
(mention each separately) in Rs. 4
5
Total price in Rs. (mention in figures and words)
AMC cost per year after warranty period
Remark
6
7
8
@ Please refer to paragraphs-3 of schedule A * Specify tax components included in unit price ** Mention installation & commissioning charges if any
(Signature of Tenderer) Name: Address:
