Ne*.b) Ll - Sindh Bank

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J SINDH PUBLIC PROCUREMENT REGULATORY AUTHORITY CONTRACT EVALUATION FORM TO BE FILLED IN BY ALL PROCURING AGENCIES FOR PUBLIC CONTRACTS OF WORKS, SERVICES & GOODS SINDH BANK LIMITED/ADMINISTRATION 1) NAME OF THE ORGANIZATION / DEPTT. 2) PROVINCIAL / LOCAL GOVT.i OTHER SCHEDULED BANK 3) TITLE OF CONTRACT Supply & lnstallation of CCTV System 4) TENDERNUMBER SNDB/COI(ADM Nff D/69 1 /20 1 6 5) BRIEF DESCRIPTION OF CONTRACT Same as Above 6) FORUM THAT APPROVED THE SCHEME Competent Authority 7) TENDER ESTIMATED VALUE Rs. 17,000,000/- 8) I ENGINEER'S ESTIMATE (For civil works only) e) IoD (AS PER coNTRACT; ESTIMATED 1310512016 l0) TENDER ll) o1 Year At 1130 Hours NUMBER OF (Attach list of buyers) t2) INUMBER OF BIDS OPENINC OF BIDS l3) NUMBER OF BIDDERS PRESENT AT 03 ne*.b) ll" dnte'SoAbao r ?hdv'l 6rle"ti l4) BID EVALUATION REPORT (Enclose a copy) a 15) NAME AND ADDRESS OF THE SUCCESS 16) CONTRACT AWARD PRICE I7) RANKING OF SUCCESSFUL BIDDER IN EVALUAT 1) M/s. SCT Group (i.e. l"t, 2"d,3'd EVALUATION BID). 2) M/s. Nord & 3) l8) METHOD OF PROCUREMENT USED : - (Tick M/s. Orient Energy one) a) SINGLE STAGE b) SINGLE STAGE _ TWO ENVELOPE PROCEDURE c) TWO STAGE BIDDING PROCEDURE d) TWO STAGE _TWO ENVELOPE BIDDINC PROCEDURE - PLEASE SPECIFY ONE ENVELOPE PROCEDURE IF ANY OTHER METI]OD OF PROCUREMENT WAS ADOPTED i.C EMERGENCY, DIRECT CONTRACTING ETC. WITH BRIEF REASONS: U3 le) APPROVING AUTHORITY FOR AWARD OF CONTRACT COMPETENT AUTHORIry 20) WHETHER THE PROCUREMENT WAS INCLUDED IN ANNUAL PROCUREMENT PLAN? Yesll/llNo 21) ADVERTISEMENT: Yes i) SPPRA S. No:27834/2016 SPPRA Website (lf yes, give date and SPPRA Identification No.) No ii) News Papers (Ifyes, give Yes newspapers and dates) Express Tribune, Daily Express & lbrat 24th April 2016 No i::i" Il / ll rnt. 22) NATURE OF 23) WHETHER QUALTFTCA WAS INCLUDED IN BIDDING / (lfyes, enclose a copy) TS? ves 24) WHETHER BID EVALUATION CRITERIA WAS INCLUDED IN BIDDING / TENDER (lfyes, enclose ll/ I lNo Yesll/llNo a copy) 25) WHETHER APPROVAL OF COMPETENT A METHOD OTHER THAN OPEN COMPETITIVE BI FOR USING A 26) WAS BID SECURITY OBTAINED FROM ALL THE BIDDERS? Yesll/llNo 27) WFIETHER THE SUCCESSFUL BID WAS LOWEST EVALUATED BID / BEST EVALUATED BID (in case of Consultancies) Yesll/llNo 28) WHETHER THE SUCCESSFUL BIDDER WAS TECHNICALLY COMPLIANT? Yesll/llNo 2e) WHETHER NAMES OF THE BIDDERS AND TLIIIR QUOTED PRICES WERE READ OUT AT THE TIME OF OPENING OF BIDS? yes llNo llr 30) WHETHER EVALUATION REPORT GIVEN CONTRACT? (Attach copy of the bid evaluation report) TO BIDDERS BEFORE THE AWARD OF Yesll/llNo 2t3 3I) ANY COMPLAINTS RECEIVED Yes (If yes, result thereof) No No 32) ANY DEVIATION FROM SPECIFICATIONS GIVEN IN THE TENDER NOTICE / DOCUMENTS (Ifyes, give details) Yes No 33) WAS THE EXTENSION MADE IN RESPONSE TIME? (lfyes, give reasons) Yes No F LIFffiATION CRITERIA detald reastr].) No No 34) DEVIATION (If yes, give Yes No 35) WAS IT ASSURED BY BLACK LISTED? THAT THE 36) WAS A VISIT MADE BY ANY SUPPLIER'S PREMISES IN CONNECTION W BE ASCERTAINED REGARDING FINANCING (lfyes, enclose No S PROCURING AGENCY TO THE DETAILS TO a copy) 37) WERE PROPER SAFEGUARDS PROVI DED ON TTM CONTRACT (BANK GUARANTEE ETC.)? ANCE PAYMENT IN 38) SPECIAL CONDITIONS, IF ANY (lf yes, give Brief Description) of ConErakE: 39)DaEe of Signature & Official mp of Authorized (R) $hahzad FOR OFFICE USE ONLY stNDH BAilKtritiio SPPRA, Block. No.8, Sindh Secretariat lYo.4-A, Court Rood. Karachi Tele: 021-9205356; 021-9205369 & Fax: 021-9206291 EIT@ )/) sihffiEX*oi &5\'l-.r J'(>wER _fo -l.HI ltriorl! -' r Bid Evaluation Reoort Suoolv & lnstallatlon of CCTV Svstem Name of Procuring Agency Sindh Bank Ltd, 2 Tender Reference No. SN D 3 Tender Description Supply & lnstallation of CCTV System 4 Method of Procurement Single Stage One Envelop Bidding procedure 5 Tender Published & SPPRA 5.No. S.No:27834 Express Tribune, Daily Express & Awami Awaz lzs/04/2016) 6 Total Bid Documents Sold 03 7 Total Bids Received 03 8 Technical & Flnancial Bid Opening Date & Time t3/05/2016 at 1130 10 No. of bid qualif ied 01 11 Bid(s) Reiected 1 Details on the above as SNo Name of Firm or Eidder 01 /T D / 69 M/s. Qualified / Disqualified in Amount Ranking in offered terms of (For 64 upcoming Cost branches) Total Eligibility/ 4 3 5 .l- i Disqualified Rs.11,867,20t, SCT Qualified Group P!rt. Ltd Energy System Pvt. Ltd 16 Comparison with Estimated Cost (Rs.17,000,000/-) Disquatif Reasons for acceptance/ rejection Remarks 1 8 i 1tr Lowest Btdder 6 Rs.5,132,800/- below the estimated cost Rs. 1,917,200/- Rs. 15,082,800/. M/s. n'ient 03 / 20 Hrs I 02, T below: 2 M/5, NORD & norman IN t. Technlcal Criteria 1 B/COK/ADM ied ' Rs.36,608,r5[ )t' '":[T:" 3'd Lowest Bidder I below the estimated cost Disqualified Due to non. fulflllment of the eligibility criteria Only Qualif ied luated Bidder Disqualified Eva Accepted for Contract Award - Rs.1,9608,1 58/- Due to non- above the estimated cost fulfillment of the eligibility criteria Accordintly Soing by the Technical/Financial Evaluation offered in the tender document, M/s. SCT Group Pvt. Ltd stands as only Qualified Evaluated Eidder for Supply & lnstallation of CCTV System to Sindh Bank Limited. Lt. col, (R) Shahzad Begg Head of Administration Mr. Saeed Jamal Chief Financial Officer Mr. Syed Muhammad Aqeel Chief Manager, IDBL Karachi tf) 4.4 ,0t^-J I \J ! 4 te Da tecl: lzltd CCTV I'erfornra Serial No' (21 g;44s, /'-=C ___ I llcquisitc S. No. * Minirnunr 03 Years in business irr the rclcvtnt llcld I Evidcncc rci, 448 zif= 6, azef: 61 t 32GB SD Card for IP cameras Rate Per u,t" )l (cxd) '+r4l+,493 r= I L,oS>rlzL, / lror"* Ttr,\17:, 64 t)g(l)3 0l Zt15SS l= 64 1,3?9rSl6/ 01 58,L'+3ll 64 ',t'+>ilaQ91 01 ts,1t{1, 64 01 I : I T2 I wirrdou,s platforn:s as explained jrr rechnical specification LUD I U.5 (Samsung or equivalenr ) inclres for monitoring purpose rvith mouse & ke), board l6 Pon Ltherner Layer-2 Srvitch I Durnmy NVR (Must appear to be iunctional) shorving display etc. I' Conduit Power & Erhernet Cabling with connectors along with Installation and Comrnissioning of complete s),ster.n I RFT *qf' 70,000 (cabling u,ill lrof Br SLt+l 16fr>4,& ,1, be measured on actual basis) *TotalAmou 'This total amount*itt ire afnrat tnryrr@ h'ote: 1. 2 3. In case of over writin&/cutting/use of Blanco is found in the Financial Bid document, the bid will be iaken as null & void however if the figures are readable and are also duly signed only then, bid will be accepted. lf the item is not provided on 10 days of issuance of Purchase order a fine of Rs.500/-per day will be deduced from the bill. The cost must include all applicable taxes, stamp duty (as applicable under stamp Ac the contract agreement, tra nsporta !;c..r charges 6.oB,l , NCRD &ncr-r-ncn FINANCIAL PROPOSAL PRICE SCHEDTILE (Applicable for the 1,ear 20 t 6) Nane of Bidder Nord & Nornnn Approximate Itate Per. Quantitl, Unit/[tem Approximat e Total Items Required in 64 'I'otal Amount IP Carnera (2 Mega paxel orddve)-Indoor lP Camera (2 Mega fixeior abor,4: Outdoor. IP66 (housing) compiiant l3 32GB SD Card for Ip carneras I w:q 1800.00 -+i Monitoring Softu,are and appropriate I I rnouitorirrg and recording softria.re rvindows platforrns as exptained for j--4-_Jrrroo* ,--rj5oro i ; ll in i i ilii,fflJ::l';;:,;,exprai,edin 1 Ieglrical_specilcation _ i i _-18.5 (Samiun_e o, .if ,r,*-l.rr) ffiq.,"rr.rr[lCD 0r li:0000 I irtches flor rnonitoring prrpor. u,itli " -64 i I il'v:-vv'wv I: mouse&ke),board l6Dn*tr+h---^.r^..^----E_l.; I i ^, )so-rrrr --:-=A;-* 0l "' lt;r.r)u.uu , 64 I i r II I --]__ i,ss:.sOo.oo --\-_-+- II i Conauit po*e,:& Eth"rr.t C.bl*g rvith connectors along \\,ith Installation and Comrnissioning of cornplete i*' --zo,ooo I J i4.200,000.00 (cabling will I system [" I be measured '1'orat 'Thit ro* .,{,nfiounr lt I i SIGNATURE 14EM B Head - Fin Div, $zneau-Admi |'lember-lD Date; 64 PC.- Dl-lI I I lr be functional) showing displai, I I I 1r I i', jp^,1il,fmJ,yq"*.=. ---=-- 0i-8 10000;___ 6?__i I illr +Ll t.so7)Oo oo Sindh Tender Document - Supply ril=T Buk Isd & lnstallation of CCTV Systetn Annexure "J" Performance Evaluation Criteria its Technical capability resolution of the bidder will be evaluated for which lhe support structure and complain ,ni r,"f U Strength will be evaluated' Yes CateBory s.N0-- Remarks No Presence Automated Complain Logging and Ticketing System that can be tracked by a clie nt attend t0 Response Time of the filed staff to 6 Hrs within the complains across Pakistan 2 l-'/' of comPlain logging of the SatisfactorY Data Retrieval capability on (Remote event of in case trained staff 3 lv/' Site) rvr Effective Complain Resolutlon Lapdurrr\Y which any particular branch across Pakistan tc may include trouble shooting related Renro!e Power, NVR, Cameras, Networking' FPS setting, HW fault, ON Eoard Monitoring, I Networking storage or I LArvr Direct Presence of the Own Lompany Staff branch' the of site the to respond to in country deployed for maintenance service emPlo comPanV of wide region are - i_ V'. for qualification' eriats of tlre ctreckli ,t "trot'. is must \ ---' ---- FirrnName: gg5lt-tnspectionReport: o,,,.rr n.port, ,"#' -- O''qUF't* - uoqualified NaPs & Signatures- (Signature) . *-1Pr\ri'At r rrr> € rr[TE*< e ^l Qu.ntily R€quned t Per sCI2015 ONE COM 2015 lP Came'a (2 Mega Pixel or rP l l2 abov.)- l.doo, 12.1.200 58,800 I 21,500 8,400 1t E 17,64D 8.000 9,6m l 49.750 r8.000 r6.500 1i,1m 9,00r) 16,000 l 5,000 4 0,!O 21,000 I 4.2CA 1 500 1093 8Fr 16,:rl 1?7,88r C.mera l2 Met. Pirel o, .bovej. Outdoo,. 166 6B 50 Card lor lP c.merar NVR Hardwarewllh Reco,d,nt& Mon(or and approp.iate monitor ng and record,nt 5.irware roltware for nE Lroo windows pla(orm as expl.rned rn technrcat sLre.ifrcarron t tCD 18.5 (Samrunt or equivalent)inches for pu.pore wilh rnouse & key board 1 Oummy NVR (Muel appear ro be fundio6al)5nowrnt 8 Conduil powe. & Elhern€l Cab|nt wilh connNto.s alont wilh inslallation and ConrmissonL^8 oI cooplrre ty!tem 16 Port Ethernet f,rnilorinS Laye.2 Swrtch Total 258,s82 .,/ 23s,s81 ,/, SIGNATURE ME Head - Fin Div, - Head'Admin o'v'' MEM beI.ID BL,.- Dater PC.ADMIN )- .-/ Y I 000 76 510 253,610 & Installation of CCTV S.No. TENDERNAME AMOUNT PO NO BANK NAME 1 Nord & Norman 300 12165064 UBL 2 Orient Anergy 300 14460544 HBL a SCT Group 300 11966425 UBL 4 ACE lnternational 300 01 C View Com 300 Total 380093 9408368 1,500/- Al-Habib HMB Sindh Bank Ltd Tender Document - Supply & Installation of CCTV Systern SCOPE OF WORK Sindh Bank Limited (SNDB) intends to install on as per need basis, the CCTV monitoring and recording system on real time basis for its 64 branches in countrywide region (List of branches attached as Annexure "H"). It is mandatory for bidder to comply each clause condition enclosed as Annexure "G". of the agreement without any Requirement of equipment will depend on the opening of the branches. A notice of 10 days will be given prior to the opening of the branch and it will be expected that the requisite will be completed within this period. This is a Single Stage one envelop procedure, therefore lst lowest bid will be evaluated first and the bidder rnust provide a demo unit immediately (within two working days) lbr necessary inspection/verification of the above specifications as per Performance Evaluation Performa attached as Annexure "J". If the lst lowest bidder is disqualified in inspection/verification phase, then next lowest bid will be evaluated. Similarly if 2nd bidder is disqualified, then 3rd lowest bidder will be evaluated and so on. On qualification of a bidder during this process no further evaluation will be done. The tentative quantity for branches to be opened in 2016 may vary as per the schedule of opening of branches, and accordingly Bank decreased. In this context no claim will will not be responsible if the quantity be entertained. TECHNICAL REQUIREMENT a. Provide suitable IP Cameras for about 64 upcoming branches as follows; l. One outdoor IP, day and night, motion detector type, camera for each branch to be installed outside the branch premises. The camera must be IP66 Compliant i.e. Ingress Protection rated as Dust Tight and protected against water projected in powerful jets (12.5 mm nozzle) against the enclosure from any direction shall have no harmful effects, There should be SD card in each camera to record at least 24 hours recording. 2. Seven indoor IP, day and night, motion detector type. Cameras for each branch to be installed inside the branch premises. There should be a SD card in each camera to record at least 24 hours recording. The minimum light requirement for each camera will be One lux, 3. All cameras should be of a reputable brand, manufactured in Europe, Uf4, {apan, Korea or_china o_r equivalent, under proper license-of original company, and ISO certification. 4. Proper import document for cameras and NVR should be submitted 5. All cameras shall be IP Cameras and must support simultaneous streams of H.264 and MJPEG video to provide both high-qr.rality and bandwidth-effi cient compression formats. t4 is Tender Document 6. Simultaneous i. - Supply Sindh Bank Ltd & Installation of CCTV System recordins & rnonitoring would be required as fbllows; At branch level one dedicated NVR System connected through local LAN. All eight [P cameras will be configured, monitored and recorded on the same machine (NVR) with 1280x720 resolutions and 30 frames per second. The NVR Hardware and suitable recording and monitoring software must be provided by bidder as per details given in Para B below. The recording capacity of NVR should be at least 30 days for all eight cameras. ii. At branch level on shared computer/laptop under windows 7 or windows 8 connected through local LAN. All eight IP cameras shall be configured, monitored and recorded on the same machine with 1280x720 resolutions and 30 frames per second via local LAN. The Hardware/laptop will be provided by the Bank however suitable recording and monitoring software must be provided by the bidder. iii. At Head Office on a dedicated computer/laptop running Microsoft Windows 7 or Windows 8 connected through WAN (on low bandwidth) 8 with suitable recording and monitoring software which support up to 64 cameras coming from multiple branches recording and monitoring at the same time with minimum CIF resolution (352x288) and 5 frames per second. The Hardware/laptop will be provided by the Bank however the suitable recording and monitoring software must be provided by the bidder. Note: All IP cameras will be directly configured in SNDB Head Office using secondary/second stream with lower resolution as mentioned in point A 4(iii). Adding branch NVR software in SNDB Head Office computer/laptop as secondary live feed will not be acceptable. 7. lP cameras must include 32GB Micro SD storage card for real time video capturing to act as backup during Network outage/failure. 8. IP cameras must provide clear and crisp pictures and must not be less than2 Megapixel. 9. IP cameras must support motion trigger recording. 10. IP cameras shall have built-in capability. I l. IR reflector to view in zero light IP cameras shall have Dayatright capability with Auto (ICR) feature. 12.rP cameras shall support the at lease 720P resolution i.e. (1280x720) 13. IP cameras shall have Ethernet standard RJ-45 jack. 14. IP cameras shall support following protocols. i. HTTP, HTTPS, TCP/IP, UDP, ICMP, SNMP, SMTP, DHCP, DNS, l5 FTP, Tender Document - Supply Sindh Bunk Ltd & Installation of CCTV System b.A dedicated NVR System including hardware and software with following capabilities L NVR Hardware must be as follows: i. In case a Desktop PC is proposed for NVR the configuration of the PC must be at least Intel Core i3 or equivalent with 2Gigabit of RAM and 4 Terabyte Hard Drive with provision to expalld upto 8 TB by adding additional hard disk. Operating system of the machine along with monitoring and recording software must be genuine with license. ii. In case a purpose built Dedicated NVR is proposed, appropriate monitoring and recording software having minimum following feafures must be provided and rt should not impact any recording/monitoring being done as required in Para A-4-i and Para A-4-ii above i.e. the other streams should be independent of the main stream. The system should have provision of VGA port to connect LCD/monitor. 2. Monitoring and recording feature for up to 16 IP catneras 3. Up to 16 split-screen display for monitoring 4. Motion Trigger recording feature configurable 5. 6. 7. System shall have live view, record, playback and export features System should ensure that once recorded, the video cannot be altered, ensuring the integrity of the data for evidential purpose. 4 .Terabyte Hard Drive to store motion triggered_ recording for as a mlnlmum of 45 days. The system must be expandable to 8 Terabyte by adding additional 4 Terabyte 8. The recording resolution and frame rate for each camera shall be user programmable. 9. The system shall have the provision to automatically over-write/wrap the new information after the period of 30 days and option must be available in NVR 10. Software should have capability of recording through simultaneous channels of IP camera for dual / multiple streams IP cameras. I l. All indoor equipment shall be equipment shall be suitable for operation from 0 degree C to 40o and relative humidity up to 90b/o noncondensing. 1 2. All outdoor equipment shall be suitable for operation from - 10 degree C to 50o and relative humidity up to 90% non-condensing. c. Installation and Configuration l. Installation of IP Cameras l6 Sindh Bank Ltd Tender Document - Supply & Installation of CCTV Systenr / mounting of IP cameras, its integation with LAN & WAN system of SNDB will be responsibility of the bidder. The bandwidth for WAN will be Installation and the physical placement provided by SNDB either via internet or its own private nefwork. 2. Installation of cabling Any physical cabling of Network Cat 6, connecters, channelling & electrical cabling in all SNDB branches will be done by the successftil bidder. The wiring must be in duct / condute with standard fitting . No loose wire will be allowed. 3. Installation of NVR System Placement of NVR, its installation & integration accordingly willbe done by the bidder. All necessary equipment, 16 Ports layer 2 switch, etc. will be provided by the successful bidder. 4. Installation of Dummy DVR (Digital Video Recorder) The dummy DVR must be shown in functional (apparently connected with cables) give a look of a functional recording device and should be properly placed in branch. d. Demonstration for Technical Evaluation/Qualification i. All participant cornpanies shall provide sample of one indoor IP camera, one outdoor IP camera & copy of recording and rnonitoring software on computers. Further in case, a purpose built hardware NVR is purposed, one sample of the same shall be provided fbr technical evaluation along with all its necessary requirements. ii. The bidder shall configure all the equipment at SNDB Head Office to demonstrate the dual streaming monitoring and recording functionality of the IP cameras and NVR System. iii. The equipment will remain with the bank till completion of demonstration of all participated bidders. will be kept with the bank fbr verification with actual supplied equipment in all SNDB iv. Upon award of contract, the equipment of winning bidder branches. v. The equipment of other companies will be returned after completion demonstration phase of all bidders. of vi. The bidder supplying the equipment that does not meet/fuIfiI the tender specification or the bidder who fail to produce the equipment for technical evaluation will be disqualified from the tender process. t7 Sindh Bank Ltd Tender Document - Supply & Installation of CCTV System vii. It is mandatory for bidder or his authorized rep. to present himself during the demo phase, in case of non-presence on the given date and time will make the bidder disqualified in the subject phase. Note: . All the equipment proposed by the bidders should be NEW and not used or refurbished. o The comprehensive waranty of the equipment must not be less than . I year. The resolution time of complain referred in agreement must be complied under clause ofservice conditions for all 64 branches. 18 IN'T"tEuony OF SHeHrrn MoUTARMA BENAZIR BHUTTO (, SnlorrN Powrn To Tnr PEoPLE sN D B/COt(ADM I Nff D/69 1 -2t201 6 Dated: August 3, 2016 OFFICE ORDER SUBJECT: EXTENSION FOR BtD As per SPPRA Rule 38 (2), approval is solicited VALIptTy PERTOD for further Ninety (90) days Extension of Bid Validity Period for the tender of Supply of Transparent Plastic Complaint, Suggestion, and Utility Boxes & Photographs Set and Supply & Installation of CCW Systems having SppRA S.No: 27g34. The reason for extension is delay in presenting the required documentation of equipment from the vendor's end. The bidders request in this context are also enclosed, please. Members Sisnature- Procurement Committee Lt. Col. (R) Shahzad Begg Head of Administration Mr. Saeed Jamal Chief Financial Officer Mr. Syed Muhammad Aqeel Chief Manager, IDBL Karachi Recommended for Approval, please Sindh Bank Ltd. Head Office Xarachi, 3rd Floor, Federation House, Abdullah Shah Ghazi Road, Clifdon, Karachi-7 S 6A0 UAN : +92-21-111-333-225 Office : +92-21-3SB 29320 : +92-21-t5B 29394 Fax t +92-21-iSB70S4J Web : www.sindhbankltd,com Page 1 of Ather Iobal From; Date: Thursday, August 04,2016 2:23 pM To: ; 9":. Subject: Re: Extension ofBid validity I Photographs Set for Supply of Tfrsparent Plastic complaint, suggestion & Utiliry Boxes & Okay . Thanks Sent from my iPhone On 03-Aug-2016, at 1I:05 AM, Wednesday, August 03, 20t6 I l:05 AM ; Extension ofBid validiry for supply of rransp-arent Plastic complaint, Suggestion & Photographs Set utiliry Boxes & Dear Sir/Madam, Please give your consent in extension of Bid validity for supply of Transparent plastic complaint, suggestion & Utility Boxes & Photographs Set. Regards, Farhan A Siddiqui 8/3t2016 1 Page 1 of I From: Date: To: Cc: Subject: approved "Sehar Riaz" Thursday, August 04,2016 t i:t O eU ; Re: Extension of Bid Validity for Supply & InJailation of CCTV Group Sehar Riaz SCT Manager Accounts Email: [email protected] Web www.sctgroup.org scr (PW)rTD 81-C, 11th Commercial Street,phase z Ext., 0HA, Adjacent Khayaban-e-tttehad. Karachi, Pakistan. Tel + 92 (2tl 3s395504 From: farhan.a [email protected] Sent: Wednesday, August 3, 201.6 11:01 AM To: [email protected] Cc: [email protected]; [email protected] subject: Extension of Bid Validity for supply & tnstallation of ccw Dear Sir/Madam, Please give your consent in extension of Bid Validity for Supply & tnstallation of ccTV system. Regards, Farhan A Siddiqui 8t4t2016 Page 1 of From: l::., I:: wednesdaffisr;to3fiillT,or eu .'.r,*.riui@rJiloilil; a awan ; ndb. > ;::i::*lon lf"o:Xlo,!1i1 p SlrrytfemdodsSi|ravrre No .........= r,:,({1 /6 !i Sindh Karachi NT is enlered ittto t:l K, ,, 2A i, 2d-tr.4r€t;Z-A 'l't.vIiEN t^tz) of Pakiston and / Jinn incorporated vnCcr M/S.SCT gVD LIMITED, hovittg ils principal pluce of business ut 7g-C, I lh Commercit! Street, Khoytrbture-Bodbon Phose-II Dxtension DI{A, Kamchi. Pakistan, (herainofter re.ferred to as "'\ttpplier", u*iclt expression shall be deemed to meon and inchtde its successors-in-interest and assig,tts) of t!e First Port; AND SINDH BANK LIMITED, o banking conry)uny incorparateri u;:i!cr thc laws of J>okislctrt uncl huvirtg its Heatl ffice at j'd Floor, Federation Horce, Abcli:iitlt Sheh Gkazi llood, Clifton, Kcu.achi-75600, Pakistan. (Hereinafter re.-leteti to crs "-VhtDi! llANK", v'ltich expressiart slrull be tleemecl lo nteart ond include l/s srcces.sr.rrs-i;i-iitl::t:;! dnd assigits) qf the 'Seco:td Porl. J4 WHEREAS: Following the bidding process carried out by Sindh Bank Limited in connection wi.th its tender dated BIOS-Z016foi'Supply & Installation of CCW Systemfor its 24 brsnches, the supplier has been declared trrriitj"t 7or awarding the contract by Sindh Bank Limited, for the said syslem. "SINDH BANK" intends to acquire the services of "supplier" for Supply & Installation of CCTIT System (system) at branches and supplier agrees to provide thefottowing services to the bank, as per terms and conditions given below alongwith Price Schedule mentioned in iinancial Proposol attached, Terms as Annexure "A". & Conditions: 1. All terms and conditions of the tender document will remain part of this 2. i agreement. t0 days will be given prior to the opening of the brarich and the and it witl be expected that the requisite will be provided within the said notice of period. Penalty of 5% cost of uninstalled equipment will be fined in case of failure to suppty / fixed the requisite within 10 days after issuance of supply order. In aiiiiton to that Rs 500/- per day will be fined after 10 days and Rs 1000/- per day wilt be fined after 20 days from the issuance of supply order against a branch. specific 4. ihe tender will stand cancelled after due qualification ,f any required document is not provided within 7 days of opening of the tender. Supplier will alio be bound that in case of any observation at'ising in respect of qiitity of the equipment within the watanty period, the Supplier will be liable io acldress rt at his own cost, non-compliance of the same will result into initiation of a case agoinst the Supplier for non-commitment or cancellation of tender as will be decided by the Procurement Committee. 6. The cost must include all taxes, installation, labour including delivery charges upto sindh Bank Limited branches on countryvide basis. 7. comprehensive waffanty period of I year is mandatory which includes all parts installation of tie equipment withoui iny additional cost, startingfrom the date of of CCTV sYstem. will only be 8. No advance payment for supply of equipntent will be.made, bills 'certificate of receipt necessary payment processed ge r' d e I iv ery/ s at i sfa c t i o n fr o m t h e b r an c h m an a g. All terms & condttiins given under scope of work / technical specification in the tender document and correspondence thereof will also remain me effe c t iv e/p ar t of t hi s d o c tt m e n t u n de r. t li s .a Sr ry 1t . being signed incly!-es following ltemized 10. The system for which this contract is enumeration: 3. j. 'fo, on of I CCTV Installation. Trouble Shooting. Support in Remote Access/Playback C amer a/Sy s t em Repl ac e me nt (under CCTV Training. Camera re-location System interchange ( if required ) i. ii. iii. iv. v. vi. vii. 11. w arr anty) Service and maintenance include timely mandatory maintenance on need/complaint basis, of the equipment for the life elongation and quality assurance. 12. Supplier will depute their representotive ot our Heod Office to pursue the repair & mointenance issue/complaint of CCfV on daily system within specified response 13. basis with proper logging time. l Other than the addressing of the compliant, the visiting technician will also ensure the following maintenance aspects:- . Cameras should be prope'rly maintained and serviced to ensure that clear images are recorded. o CCTV component problem or performance issue is identified and resolved before it occurs. . Supplier will clean equipment housings; check BNC/RJ45 connections and ,rpiog them where it necessary and verify the video routing and sequencing. c Supplier designated technicians will inspect each camera installed at branch to ensure correct operation' in each branch Supplier will ensure that 30 days data backup is available NVR Systeru ensure that lenses of cameras are unobstructed, comera are tight, and that each camera produces a clear and focused Supplier *oints will image. camera power supplier will replace loose or fautty connections check suppliesTorproprrvoltage;checkthatcamerahousingarevtorking' tJpgradeandmodification(Hardwareand/orSoftware)seryicewillbe the nature of demand (if required)' J":fi,itilroa, depends-on {s 's )t " l',fj Carry out a visual inspection of all major components (including cabling dnd connection where accessible) for signs ofdeterioration or damage. Check physical condition of cameras and. housings deterioration due to rain, dust and dirt. for signs of Cleaning ofcamera lensas / housings as necessary. Check operation of monitor controls and adjust for best picture Check operation of switches/Ethernet ports, Check time/date settings on controls and adjust where necessary o . Check operation controls and make recorders a short test recording of video Check time/date and time lapse settings on Digital Recorders and adjust if necessary . Check the CCTV system . Carry out minor adjustments is fully operational Service Condilions . The service calls logged before 3 PM (7 days a week), will be responded to within t2 Hour (Next Day) calls after scheduled time will be responsible to next working daY. . Days of week week) . A penalty of Rs 500 per complaint per day exceed the above time period. Re q ues t fo . ' . r for responding to the Service case will S e m ice/Co mo will be be Before 3 PM (7 days a Jined if the reiponse time laint In the event of a service call from an authorized customer representative this will be logged and a Technical support Incharge will collect the information to provide a response. To facilitate an efficient response, service call will be recorded & reference number and specific details regarding the call will be issued. The matter will be investigated by a technical Support Engineer and then reported. . The bank should contact the Helpdesk to report problems,with services, hardware. Helpdesk support may be obtained in any of the four ways listed below; i. Phone (+92 (21)-35395503-04) Phone service is available during normal business hours. ii. Email ([email protected]) E-mail request are processed during normal business hours. Service calls can also be sent through Fax #35395504 (during normal business hours) Walk in (8tc t tth commercial street DHA phase 2 Karachi) Walk-in service is available during normal business hours.) iii. iv. Escalation If the service call is not resolvedwithin the response time, other thanfixing offine, the following escalation matrix can be used; : ESCALATION MATRIX (Region Wise) Level-1 First complain if the call is not resolved ''within standard response time" Level-2 Second complain, if the call is attended within "Standard Response Time" and/or the problem still unresolved even after complaininq at Level-2 Level-3 ame/Designation Phone Email Name/Designation Phone Cell General Manager 0333-1262637 [email protected] Noman Khan Manger operation 35395503 0333-t262639 Email [email protected] Name/Designation Sabir HussainCustomer Officer iecond complain, if the call is attended Phone "Standard Response Time" lnd/or the problem still unresolved :ven after complaining at Level-3 Sell alithin Sehar Riaz Email 35395503 o300-2414154 [email protected] All work caruied out on site, along with arrival and departure times, are recorded on the Certificate of Inspection sheet. The service engineer will also note down any deficiencies in the system and recommend work required to maintain full, trouble free operation. 14. The visiting technician must be qualifiedfor handling of the above presuibed iobs. 15. The branch will launch a complaint directly to Supplier on the given helpdesk number and accordingty supplier will issue a ticket number for necessary follow-up, while keeping in loop the Assistant Security Officer via email. 16. Supplier will facilitate all warranty and assistanbe for the CCTV supplied and commis sioned. system 17. Supplier will provide a central point of contact/helpdesk number for all complaints on 24/7 basis and in case the helpdesk number is not responding the supplier will provide email address for timely resolution of complaints. In addition to that sms service only for complaints will also be provided by the supplier. Supplier at all times will have access to SNDBfor support over phone. 18. 19. Performance check list / service form will be submitted to Sindh Bank on monthly basis. Pqment Schedule: - 100 % of the total amount of final bill of Supply & Installation of CCTI/ System Cameras at the branches will be paid within one month of invoicb submission to supplier. If the obligation of waruanty period are not met or delayed, the repair etc. requirernent on this account will be carried out by the bank & the billed omount will be deducted from the performance security/ upcoming payment due to supplier. Risk & subsequent cost to this ffict if any will be liability of the vendor and any subsequent expenses on the equipment will olso be borne by the supplier Performance Securi$: - - 5% of the total tender amount of 24 upcoming branches will be retained by Sindh Bank Limited as "Performonce Security" commencing from the date of award letter till 03 months after completion/installation of all supplies/system subject to satisfactory confirmatioin by the Manager of concerned branch of SinQh Bank Limited. will hwe the option to enforce the performance bond on happening of any one or all the following events ; The bank a) b) If the Supplierfails to deliver the system as per agreed Schedule. If the supplier fails to get the system inspected by the Technical Committee during demonstration phase. c) If the system supplied by the Supplierfails to perform qs per bank's requirement. In addition the bankwill have the option to cancel the tunder and offer the same to the next lowest bidder (f any). Period of Contract: - This ogreement will effect from 01/09/2016 to 01/09/2017 (one Yeor). Notice: - Any notice, request or consent required or permitted to be given or ria/; this agreement sholl be in writing. Any such notice, request deemed to hove been given or mode when delivered in person representotive of the Porty to whom the communicotion is to such PartY ot the given address. tto sholl be outhorized or when sent A party moy change its oddress for notice by giving o )orir" to the other Porty in writing of such chonge. - Authori - ze d Re prese ntotive : Any oction required or permitted to be token, ond any document required or permitted to be executed under this ogreement by Sindh Bank or the Supplier may be token or uted by their Authorized officiols. Toxes ond Duties: - The Supplier ond its Personnel sholl be lioble to pay such direct or indirect toxes, duties, fees, ond other impositions levied under the present Laws opplicoble at time of signing of contract, the amount of which is deemed to have been included in the Controct Price. Poyment shall be mode net of withholding taxes where applicoble. Termination of Agreement by Sindh Bank: - If - - the performance of the Supplier/Item is not satisfactory this agreenrcnt can be terminated by Sindh Bank upon giving a 30 days' advance notice in writing to the Supplier. In such event the Supplier shall refund all advance money to Sindh Bank l after adjusting the cost of work done by that date. or banlerupt. insolvent becornes If the Supplier If the Supplier, in the judgment of the Sindh Bank has engaged in coruupt or fraudulent praclices in competingfor or in executing the Agreement. n the Sindh Bank, in its sole discretion and for any reason whatsoever, decided to terminate this Agreemen t. If two (2) unsatisfactory letters/emails are issued by the Bank for unsatisfactory performance to the suPPlier. Force Majeure: - fWrilure on the part of the parties to perforrn their obligation under the, ag'eemertt such failure is the resub clisaslers and circumstances beyond the control of the parlies. ,,ill not be considered as default if of natural calamitie-s, Extension of Tinrc: to this agreement, cornplete any action or the tirne during which such Party was to period equal tai*, sl4tt be extended for a unoble to perform such action as a result of Force Maieure' - A"Wrrl"rt *ithin which Parq, suag, pursuant Good Faith: ihe-Parties unclertake to ctct itt goodfaith with respecl to each other's rights agreen ent and to adopt all reasonable measures to ensure lhe objectives of this agreement. Settlement qf DisPutes : fnu Parfies agree that the c\oidance or early resolution oJ'disputes is the ossi' sntooth exeiution of the AgTeement and the success of this 'the - b settle amicably all disputes arising its interpretaliott' or connection with lhe Agreentent shall use their best efforrs CS of or ih - If Parties fail to amicably settle any dispute arising out of or in connection witlt the Agreentent within (10) days of commencenrcnt of such informal negotiations, the dispute shall be referred to arbitation of wo arbitrators, one to be appointed by each party, in accordance with the Arbinqtion Act, 1940. Venue of arbitralion shall be Karachi, Pakistan and proceedings of arbitration shall be conducted in English Obligation qf the Suoolier: - The Supplier shall perform the Services and carry out theii obligations hereunder u,ith all due diligence, fficiency and economy, in accordance with generally accepted professional stondards and practices, and shall observe sotutd management practices, and employ appropriate technolog,, and safe and effective equipment, ntachinery, ntaterials and methods. The Supplier shall always act, in respect of any motter relating to this Agreement or to the Services, as faithful advisers to the Sindh Bank, and shall at all times support and safeguard the Sindh Bank legitinrute interests in arry dealing with Sub-Suppliers or third Parties. Conflict of Interest: - The Supplier slrull hold the Sindh Bank's interests parantourL wilhout any consideration for future work. and strictly woid conflict with other assignments or their own corporote interests. Confidentialilv: - Except with the prior wrilten consent of the Sindh Bank, the Supplier and the Personnel shall not at any time comntunicate to any person or entity and cutfidential infornation acquired in the course of the Services, nof shall the Supplier and the Personnel make public the recommendations forntulated in the course of, result of, the Services. Support Escalation Matrix: For timely addressing of complaints given support escalation matrix will be utilized/followed:Name/Designation LEVEL-1 First complain if the call is not resolved "within specified response time" (24 hours) Second LE\rEL-2 complain, if the call is attended within "Specified Response Time" and not attended / or the problern still (suooort staffl Sabir Hussain Landline Phone Email Cell Name/Designatiori (Regional 35395503 0300-24r4154 Head/Jvlanaser/GM) Sehar Riaz Landline Phone 353955034 Email Sehar.riaz.(dsctgrouD. org Cell Name/Designation (CEO of the firm) 0333-126263'1 Mr.Sanaullah Landline Phone 3539ss034 Email [email protected] unresolved even after complaining at Level-l (48 hours) LEVBL-3 Third complain, if the call is attended wllnln "Dpecllreo r(esponse rrme anu not attended /or the problem still unresolved even after complaining at Level-2 Cell Note: Ensure that no column above is left blank /t *v In witnesses hereunder both the parties have set thteir hands on the day and year above first mentioned. ,Orr** (S Name Lzw^t bnz Designation Designation u? - A>tu u '9;^Jt^ Lo."(e 1fl, Address 9am-o- ai o:lra*^ Company Name Company Natne Starnp l(itness: ll/itness: Signature Nttme Sigtature fr"'5lr./Mt-"^^f"^ Addiess /@ Z' Desisntion n4 M^dJlal& Designation Address az &+€-sJ a( Na{ra,r 9ar"q ag qldov.- B{r-ldidG{rs^4 Ka^q^l^i NGr.=" Sq^iA-1;$O, t..J4 t-1e .. Dercffig: Aoo,3*t . /+> P=.-t67 4V',2 S-,h< Qo--1,.J a At Ag-r-- l0 t I I L] tt L___l L I i ! t I Bathoro, distt Su.ijawal , - FINANCIAL PROPOSAL Description S. Approximate Quantity Required Per Branch (b) No. (a) Approximat e Total Rate Per Unit/Item , Total Amount Items Required in24 (c) (cxd) branches I IP Camera (2Mega Pixel or above)-lndoor 07 8,400.00 168 l,4l 2 IP Camera (2 Mega Pixel or above) Outdoor, IP66 (housing) compliant 0l 3,400.00 24 201,600.00 J 32GB SD Card for IP cameras 08 1,000.00 192 4 NVR Hardware with Recording & Monitoring Software and appropriate monitoring and recording software for windows platforms as explained in 0l 18,000.00 0l - 1,200.00 192,000.00 '24 432,000.00 ),000.00 24 216,000.00 01 4,000.00 24 96,000.00 0l 1,500.00 24 36,000.00 technical specifi cation 5 6 (Samsung or equivalent) inches for monitoring purpose with mouse & key board l6 Port Ethernet Layer2 Switch LCD 18.5 7 Dummy NVR (Must appear to be functional) showing display 8 Conduit Power & Ethemet Cabling with connectors along rvith lnstallation and Comnrissioning of complete system RFT I 17.00 , 26,250 3071,250.00 (cabling willbe measured on actual *Total Amount 5,656,050.00 12