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Nestcare Wearable Device User Manual

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nestCARE Wearable Device User Manual Revision Date 2/11/17 Wearable device the nestcare wearable device This nestCARE Wearable Device allows you to track your health without even thinking about it. Your wearable is worn on your wrist and works along with the nestCARE app on your phone or tablet through Bluetooth to ensure you are the healthiest you can be. Your nestCARE Wearable Device helps keep track of your daily steps, calories burned, heart rate, and daily measurement reminders. This device features alerts for your daily schedules set up through the app, messages received and overall health goals. Water Resistant and Lightweight Resistant and Flexible Material Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions. Wearable device safety information Please read the User Manual carefully before using the nestCARE Wearable Device Charge the device when it shows low power, using the standard charging clip Do not leave the device in a damp area or expose to liquid when charging Do not expose device to extreme teperatures or direct sunlight for long durations Avoid contact between device and sharp objects. Do not dismantle, puncture, bake, or drop abrasively Do not clean the device with an abrasive cleaner Now that you know a little about the Wearable Device, let’s walk through how to use it Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions. using the Wearable device 01 unpack the package contents Heart Rate Tracker Device Charging Cradle Micro-USB Cable Please fully charge the device prior to performing any additional set up tasks 02 Check the requirements This device is compatible with all Apple and Android devices This device requires a smartphone or tablet with: • Bluetooth 4.0 • iOS 8.0 or later OR Android 4.3 or later You can check these requirements in your phone or tablet settings We highly recommend viewing the “How-To” videos and frequently asked questions for this device at mynest.care. Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions. using the Wearable device 03 connecting to the app Enable Bluetooth in your phone or tablet settings Launch the nestCARE app on your smartphone or tablet If you haven’t already done so, create a new user login by following steps for your account If you already have an account, log in From the app home screen, find the icon for pairing your activity tracker in the reminders section If the “Pair” option is not showing on the home screen (because you either pressed “Later” or the pairing failed), it will come back in about four (4) hours. Press “PAIR” and the app will search for your activity tracker Please note: If there is more than one activity tracker near your phone or tablet, please make sure you are pairing the correct one by matching the L38i-CA01# (followed by a 5 digit number) to the number which appears on the app screen. This number can be found on the box of your wearable or on the screen of the wearable. Select the correct wearable code and press “PAIR” on the app screen, app will indicate when devices are succesfully paired Time and date on the device will automatically update to match the device you have it paired to If the connection is not successful, please repeat the same steps to try again Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions. using the Wearable device 04 Finding your way around There are eight main pages that make up the core operations of the device: Time/Date Calories SOS* Active Minutes Step Counter Heart Rate Distance Timer Double tap the screen to activate. Slide your finger left or right on the screen to change the interface showing on the screen *SOS functionality will not be available until late 2017 Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions. using the Wearable device 05 settings on your device Tap on the “Settings” icon to enter the settings menu - this is where you can set up your preferences for the Wearable Device flip screen Choose the best orientation of the screen. Just tap the “flip screen“ option to try which direction works best for you Restart If you tap the “Restart” screen, your device will restart without erasing your current data Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions. using the Wearable device 06 Setting up the activity tracker Navigate to the WELLNESS tab from the nestCARE app home screen Select “Setup and Manage” Select “Activity Tracker Setup Select “Begin Activity Tracker Setup” Enter your current height Enter your current weight Either manually enter weight or you can take a measurement using the nestCARE Smart Scale Choose the display and orientation of the activity tracker screen Enter your target number of STEPS per day The Activity Tracker is set to measure your heart rate automatically every 45 minutes Note: the Tracker battery charge will be depleted faster with more frequent measurements Your wearable device will alert you if your heart rate is too low or too high heart rate too low heart rate too high 07 Set your goals Navigate to the WELLNESS tab from the nestCARE app home screen Select “Setup and Manage Wellness” Create goals for any of the categories listed - from drinking water to socializing - to get the most from your nestCARE experience Set alerts for you and your support network to monitor your activities Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions. using the Wearable device 08 track your activity goals Slide your finger left or right on the device screen to change the interface showing on the screen track your: steps distance calories active minutes Your band automatically tracks these activities daily - check your daily progress for steps, distance, calories burned, and active minutes. All daily data resets to 0 every day at midnight. Swipe the screen to check current activity data. You can use your nestCARE app to see current data and look back on previous data. Your wearable device stores activity for up to seven (7) days, so synchronize your band and nestCARE app regularly with Bluetooth connection to keep accurate records. 09 track your sleep sleep monitor Sleep is important to your health. Once you set your goal for nightly sleep, make sure you track it. • Swipe the screen to find the Sleep screen • Press the screen and hold to enter the device into sleep mode • Once you are awake and moving, the device will exit sleep mode and begin recording your activity Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions. using the Wearable device 10 use your notifications When your device and phone are connected through Bluetooth, your wearable device can receive messages, notifications and reminders from your phone. Dismiss notifications by swiping left or right on the band’s screen sms notifications Your SMS notifications that come through your phone will also show up on your wearable band Click on the green message icon to check your messages Three (3) messages will show on the screen at a time The screen will show a limited amount of contents - the “...” represents more text to be read Slide the screen with your finger to check each message individually Call notifications When you miss a call on your cell phone, the wearable device will notify you of a missed call Click on the red phone icon to check missed calls disconnected notification Please talk to your doctor if you have any questions concerning your personal health Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions. troubleshooting the Wearable device app failed to pair with the wearable device 1. Check if your cellular network and Bluetooth are turned on (this would be in your phone or tablet settings) Both the network and Bluetooth need to be turned on at the same time for Bluetooth to synchronize 2. Check if your band is near your phone - the connection distance is within sixteen (16) feet 3. Check that the nestCARE app is active on your phone or tablet nearby 4. Make sure the wearable device is not connected to another phone or tablet app failed to synchronize data 1. Check if your cellular network and Bluetooth are turned on (this would be in your phone or tablet settings) Both the network and Bluetooth need to be turned on at the same time for Bluetooth to synchronize 2. Check if your band is near your phone - the connection distance is within sixteen (16) feet 3. Check that the nestCARE app is active on your phone or tablet nearby 4. Make sure your wearable device is still connected to the app - your band will show a disconnection icon Please email us at [email protected] or call us at 1-877-7-MY-NEST with any questions or suggestions.