Nextiva Vid-center 6.0 Operators Guide

Transcript

Nextiva Vid-Center 6.0 Operators Guide August 16, 2012 Copyright Notice © 2012 Verint Systems Inc. All Rights Reserved Worldwide. www.verint.com/videosolutions Unauthorized use, duplication, or modification of this document in whole or in part without the written consent of Verint Systems Inc. is strictly prohibited. By providing this document, Verint Systems Inc. is not making any representations regarding the correctness or completeness of its contents and reserves the right to alter this document at any time without notice. Features listed in this document are subject to change. Verint Systems Inc. does not warrant, guarantee or make any representation regarding the use or the results of the use of the information, links, tools, and materials in terms of the accuracy, reliability, quality, validity, stability, completeness, currentness, or otherwise of its content or products. 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The Verint Systems Inc. products are protected by one or more of the following U.S., European or International Patents: USPN 5,659,768; USPN 5,689,442; USPN 5,790,798; USPN 6,278,978; USPN 6,370,574; USPN 6,404,857; USPN 6,510,220; USPN 6,724,887; USPN 6,751,297; USPN 6,757,361; USPN 6,782,093; USPN 6,839,667; USPN 6,952,732; USPN 6,959,078; USPN 6,959,405; USPN 7,047,296; USPN 7,149,788; USPN 7,155,399; USPN 7,203,285; USPN 7,216,162; USPN 7,219,138; USPN 7,254,546; USPN 7,281,173; USPN 7,284,049; USPN 7,325,190; USPN 7,466,816; USPN 7,478,051; USPN RE40,634; and other provisional rights from one or more of the following Published US Patent Applications: US 11/394,408; US 11/771,499; US 11/396,514; US 11/772,440; US 11/565,943; US 11/565,946; US 11/565,948; US 11/540,739; US 11/540,086; US 11/541,313; US 11/541,252; US 11/540,282; US 11/529,947; US 11/540,785; US 11/540,736; US 11/540,904; US 11/540,353; US 11/608,340; US 11/608,350; US 11/608,358; US 11/567,808; US 11/692,983; US 11/693,933; US 11/693,923; US 11/693,828; US 11/567,852; US 11/608,440; US 12/015,621; US 11/540,322; US 11/924,201; US 11/616,490; US 11/621,134; US 11/752,458; US 11/712,933; US 11/824,980; US 11/729,185; US 11/804,748; US 11/831,260; US 11/395,992; US 11/359,319; US 11/359,195; US 11/359,357; US 10/832,509; US 11/742,733; US 11/831,257; US 11/831,250; US 11/691,530; US 11/479,267; US 11/529,942; US 11/768,349; US 11/540,281; US 10/633,357; US 11/693,899; US 11/479,056; US 11/529,132; US 11/540,320; US 11/037,604; US 11/529,842; US 11/540,171; US 11/478,714; US 11/529,946; US 11/868,656; US 11/776,659; US 11/090,638; US 11/410,004; US 10/771,315; US 10/771,409; US 11/540,900; US 11/528,267; US 12/118,781; and other U.S. and International Patents and Patents Pending. VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, WITNESS ACTIONABLE SOLUTIONS, STARGATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, and CLICK2STAFF are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners. Contents Contents 3 Preface 5 Contacting Service and Support Contacting Verint Documentation and Firmware 5 6 6 Summary of Changes 7 Revision 2 — August 2012 New Features Changes Revision 1 — August 16, 2012 New Features 7 7 7 8 8 Chapter 1: Getting Started 9 Starting Vid-Center Switching Languages Logging into a DVR Viewing Live Video Using the Relay Switch Viewing Recorded Video Viewing Recorded Video Using the Video Browser Using the Video Browser Navigation Bar Viewing Recorded Event Video Using the Video Playback Controls Creating Still Images and Video Clips Saving a Still Image Printing a Still Image Saving a Video Clip as an LWX file Saving a Video Clip as an AVI Saving a Video Clip as an Executable File Exporting Video to an External Storage Device Editing Video Clips for Export Viewing Saved Video Receiving and Acknowledging Instant Alerts 10 11 11 13 16 17 19 21 22 24 25 25 26 26 27 28 29 30 31 32 Chapter 2: Advanced Features 34 Using Virtual DVRs Using the Virtual DVR Wizard to Create a Virtual DVR 35 35 Verint Video Intelligence Solutions 3 Contents Saving a Set of DVRs as a Virtual DVR Connecting to a Virtual DVR Adding a DVR to an Existing Virtual DVR Editing Virtual DVRs Deleting Virtual DVRs Using Zones Saving Cameras As a Zone Creating a New Zone Editing Zones Deleting Zones Using Guard Tours Creating Guard Tours Playing Guard Tours Editing Guard Tours Deleting Guard Tours Using Audio Messages Audio Out Requirements Recording an Audio Message Playing Audio Messages on Remote DVR Deleting Audio Message Clips Using the At-a-Glance Feature Configuring the At-a-Glance Time Interval Viewing Video at a Glance Using PTZ Cameras Controlling a PTZ Camera Playing a PTZ Preset or Pattern Adjusting Image Quality Index 4 www.verint.com/video_solutions 37 38 39 40 42 43 43 45 46 46 47 47 50 51 52 53 53 54 55 56 58 58 60 61 61 64 65 66 Preface Nextiva® Vid-Center is a comprehensive video management software designed specifically for the retail and banking industries. Vid-Center is a unified enterprise DVR interface that provides retailers and banks with a more complete view of their operations and an effective and time-saving approach to security and performance. Contacting Service and Support To request the latest versions of firmware and software or to download other product-related documents, you need access to the Verint Video Intelligence Solutions partner extranet. To register, go to https://online.verint.com. If you encounter any type of problem after reading this guide, contact your local distributor or Verint representative. For the main service and support page on the Verint web page, visit www.verint.com/videoservice. For assistance, use our online web form at http://verint.com/video_solutions/info/57008 or contact the customer service team: Location Contact Information USA and Canada +1-888-585-7059 [email protected] Open 9:00 am to 5:00 pm (EST) Monday to Friday Central and Latin America +1-303-254-7005 [email protected] Open 9:00 am to 5:00 pm (EST) Monday to Friday Europe, Middle East, and Africa +44 (0) 845-843-7333 [email protected] Open 8:30 am to 5:30 pm (GMT) Monday to Friday Asia/Pacific Hong Kong: +852 2797 5678 Singapore: +65-68266099 [email protected] Open 9:00 am to 6:30 pm (Monday to Thursday) 9:00 am to 5:30 pm (Friday) Verint Video Intelligence Solutions 5 Contacting Verint Contacting Verint Verint® Systems is a leading provider of Actionable Intelligence® solutions for enterprise workforce optimization and security intelligence. Our solutions help governments and enterprises make sense of the vast information they collect in order to achieve their performance and security goals. Today our solutions are used by more than 10,000 organizations in 150 countries. Verint is headquartered in Melville, New York, with offices worldwide and 2500 dedicated professionals around the globe. You can read about Verint Video Solutions and get marketing material and product information at www.verint.com/videosolutions. To contact us for sales, pricing and general inquiries, refer to the coordinates below: Location Contact Information Americas [email protected] +1 866-639-8482 for Nextiva VMS and Nextiva Intelligent Edge Devices +1-800-638-5969 for Nextiva Intelligent DVRs Europe, Middle East, and Africa [email protected] +44 (0) 1932 839500 Asia/Pacific [email protected] + 852 2797 5678 Documentation and Firmware Download the documentation of Nextiva IP cameras and encoders from: www.ve- rint.com/manuals Download the documentation of the Nextiva VMS software and the latest firmware from the extranet: http://vvs.verint.com. Send your questions or comments on the current document, or any other Nextiva user documentation, to our documentation feedback team at [email protected] 6 www.verint.com/video_solutions Summary of Changes This section lists technical updates and new material added to the Vid-Center Operators Guide Revision 2 — August 2012 This is the second edition of the Vid-Center6.0 User Guide. New Features French localization of Vid-Center Embedded: All Vid-Center Embedded UI functions are available in French. Most logs and messages are in English only. Spanish localization of Vid-Center Embedded: All Vid-Center Embedded UI functions are available in Spanish. Most logs and messages are in English only. Support for Pacom 8001 and 105x Controller integration: A licensed feature that allows the EdgeVR to connect to a Pacom controller, which sends the EdgeVR alarm and door access message which trigger configured events. For more information, refer to TN525 Pacom Alarm Panel Integration with Nextiva EdgeVR. Support for Multi-Zone for DMP Control Panels: The EdgeVR now supports the concept of Zones from the DMP control panel. Support for VideoTec PTZ Keyboard: The EdgeVR now supports the VideoTec DCZ USB keyboard for PTZ control in Vid-Center Embedded. Support for Panasonic WV-SW352 camera. Custom camera passwords: The EdgeVR allows changing the password to be used for communication between IP cameras and the EdgeVR. Added "Enable Direct Camera Setup" checkbox to the Network page: If checked, this feature allows the remote Vid-Center users to be able to open the IP cameras Web interfaces, even if they are on the EdgeVR second network. Changes Modification of the “Lock Front Panel” behavior: A password is required when the Front Panel is locked. SSL Password dialog is now combined with the Camera Password dialog. Verint Video Intelligence Solutions 7 Revision 1 — August 16, 2012 Revision 1 — August 16, 2012 This is the first edition of the Vid-Center 6.0 User Guide. New Features Relay Output on DVR Events: The relay output on the EdgeVR is controllable through events. Motion detection, dry contacts, webATM or analytics events can automatically control the relay output state. The relay output closes for the post event duration and returns to the normal state after. For more information, refer to the EdgeVR for Firmware 15.0 User Guide. Surveillance Analytics through S1808e and S1816e encoders: The EdgeVR supports Surveillance Analytics on the Edge from the S1808e and S1816e encoders. Setup and licensing is done on the S1800e encoders. For more information about configuring Surveillance Analytics and setting up events, refer to the Nextiva S1800e User Guide and the EdgeVR for Firmware 15.0 User Guide . IP camera connection lost: A new icon is displayed when a camera stream is lost. Digital Monitoring Products (DMP) Alarm Panel Integration: A licensed feature that you can configure the DMP panel to send alarm, access and keypad events to the EdgeVR. The EdgeVR can then be configured to change recording rates, resolution, pre and post record times based on the events received from the DMP panel. For more information, refer to the EdgeVR for Firmware 15.0 User Guide. 8 www.verint.com/video_solutions Chapter Getting Started 1 Vid-Center is a versatile video viewing software intended to help security guards, operators, and other managers to perform common tasks such as viewing live video, recorded video, and event video, as well as exporting and saving video for distribution. Compatible with the EdgeVR, NetDVR II, MicroDVR II and mDVR, Vid-Center features an intuitive user interface that displays up to 16 independent camera views on a single screen. Once Vid-Center has been installed and configured by the system administrator, you can begin using it to view live or recorded video. The following topics are discussed: Starting Vid-Center Switching Languages Logging into a DVR Viewing Live Video Using the Relay Switch Viewing Recorded Video Viewing Recorded Video Using the Video Browser Viewing Recorded Event Video Using the Video Playback Controls Creating Still Images and Video Clips Viewing Saved Video Receiving and Acknowledging Instant Alerts 10 11 11 13 16 17 19 22 24 25 31 32 Starting Vid-Center Starting Vid-Center If Vid-Center is deployed with Op-Center, you may need to provide login credentials when starting Vid-Center. The Op-Center user permission management feature allows system administrators to restrict access to certain features of Vid-Center based on user permission defined in Op-Center. If the user permissions feature has been implemented, you will need to obtain your login credentials with the corresponding permissions.Passwords are case-sensitive and only support English characters. Vid-Center recognizes two types of users: Administrators: have complete access to the EdgeVR. Users: have only basic access to view video. Administrators can further restrict access for users depending on their requirements. ► Perform the following steps: 1. Start Vid-Center. From Windows XP Perform the following steps From the Start menu, click Programs > Verint Video Solutions > Vid-Center > Vid-Center Windows Vista or From the Start menu, click All Programs > Verint Video Windows 7 Solutions > Vid-Center > Vid-Center Desktop Double-click Vid-Center 2. In the Login dialog, type a username and password. NOTE: Contact the system administrator if a username and password is required. 3. (Optional) Select Remember Login details to allow Vid-Center to remember the username and password. 4. Click Login. 10 www.verint.com/video_solutions Chapter 1: Getting Started Switching Languages The Vid-Center user interface is localized into the following languages, English, French and Spanish. You can change the language through the Help menu. ► Perform the following steps: 1. Start Vid-Center. 2. From the menu, click Help > Languages. 3. Select the language. Logging into a DVR You connect to a DVR to view live or recorded video stored on the device. There are two ways you can log into a DVR. You can use the one of the following ways to connect to a DVR The Dashboard: Lists all the DVR that you connected to in the pervious session under Recent Connections. The Task Actions pane: Lists all DVRs that you can connect to. Vid-Center provides two types of access to connect to a DVR: Administrator: For individuals who have permission to program the DVR. With administrator access, you can view the system log, reset the DVR, set or update the date and time, update the DVR software, and change the DVR settings. User: For individuals, such as shift managers who maintain and use the DVR but do not need to have access to its control properties. NOTE: Only one administrator can log into a DVR at a time. Other administrators who try to log in will be given user access. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to the DVR. To connect to the DVR from Perform the following steps  the Dashboard From the Recent Connections area, click a DVR. the Task Actions pane a. Select the DVR. b. From the Task Actions toolbar, click Connect 3. In the Enter Password box, type the DVR password, then click OK. Verint Video Intelligence Solutions 11 Logging into a DVR NOTE: You may not require a DVR password if the system administrator has enabled Permission Management, in which case the password is automatically provided. If a password is required, contact the system administrator. 12 www.verint.com/video_solutions Chapter 1: Getting Started Viewing Live Video Once you have connected to the DVRs, Vid-Center allows you to view live video coming from cameras connected to the DVR. You can also play an audio message that you have recorded. VidCenter intelligently fits up to 16 video in the Video tab. You can optionally choose for one camera to be larger than the rest by double clocking on the desired camera. ► Perform the following steps: 1. Connect to a DVR or Virtual DVR. 2. From theTask Center pane, click Live Video. 3. From the Video toolbar, select the tile layout. Choose one of the following: Auto Camera Layout: Displays video from all cameras and maximizes the area used to display the video, but force all video to be the same size. Double-click a video tile to make it larger than the rest. 1 Camera Layout: Displays video from 1 camera. 2 × 2 Camera Layout: Displays video from 4 cameras. 3 × 3 Camera Layout: Displays video from 9 cameras. 4 × 4 Camera Layout: Displays video from 16 cameras. 3 × 2 Camera Layout: Displays video from 6 cameras. 5 × 3 Camera Layout: Displays video from 15 cameras. Verint Video Intelligence Solutions 13 Viewing Live Video 4. Select the cameras to view. To Perform the following steps view video from a DVR with 16 camDrag the DVR to the Video tab eras or less OR View video from a DVR with more than 16 cameras Expand the DVR and drag a camera to a tile. a. Drag the DVR to the Video tab. b. From the Select Camera dialog, select the cameras to view. c. Click Choose Selected. OR a. Select the DVR. b. From the menu, click Task > Live Video > Add Selected Cameras. c. From the Select Camera dialog, select the cameras to view. d. Click Choose Selected. 5. From the Video toolbar, click View Live. 14 www.verint.com/video_solutions Chapter 1: Getting Started 6. From the Video toolbar, click the Video Playback Options icon properties. to configure the video Maintain Aspect Ratio: Select this option to keep the video proportions when resizing the video. Buffer Live Video to File: Select this option to keep all video in a temporary file on the computer from the time you make the request. This allows you to seek to back and forth through video. Otherwise, clear this option for better performance and to view live video indefinitely. NOTE: If this is option is enabled, playing live video continuously can cause you to run out of temporary space on the computer or degrade the overall live playback performance. You should set up a guard tour with zones to run live video for a prolonged period of time. Allow Frame Dropping: Select this option to play video in real time. Frames will be dropped to maintain the specified playback rate on older computers that are incapable of playing all video frames. Otherwise, disable this to play all video frames. Video Renderer: Select a Video Renderer that is appropriate for the computer that you are using. The default selecting is Verint Direct3D Renderer (Normal). Verint Video Intelligence Solutions 15 Using the Relay Switch Using the Relay Switch Events can be configured to trigger a relay output on the EdgeVR. Motion detection, dry contacts, webATM or analytics events can automatically control the relay output state. When an event occurs, the relay is activated (turning on a light or buzzer) and remains active until the event ends after which the relay switch returns to its original state. For events configured to trigger a relay output, the Relay operation switch allows you to stop the current event recording and deactivate the relay out. NOTE: Deactivating the relay out and stopping the current event recording should only be done after ensuring that no further action is required. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Live Video. 4. Play live video. 5. From the Video tab, click Camera Properties . 6. Click Relay Operations to view the relay switch. 7. Move the switch left to activate the relay or right to deactivate the relay. 16 www.verint.com/video_solutions Chapter 1: Getting Started Viewing Recorded Video Vid-Center allows you to view recorded video stored on the DVR. You can view video from a set of cameras that can be from a single DVR or from multiple DVR that have been combined into a Virtual DVR. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Recorded Video. 4. From the Task Actions toolbar, click Choose View. 5. Select the cameras to view. To Perform the following steps view video a. Select Choose Custom Camera. from a DVR NOTE: You can also choose a DVR from the menu instead Choose  with 16 camCustom Camera. This retrieves video from all cameras in use eras or less by the DVR. If the DVR is configured for more than 16 cameras, you must choose which cameras to display each time you request video. b. From the Available Cameras list, choose up to 16 cameras then click the right-arrow button. c. Click OK. View video a. Select a DVR. from a DVR b. From the Available Cameras list, choose up to 16 cameras then  with more click the right-arrow button. than 16 camc. Click OK. eras Verint Video Intelligence Solutions 17 Viewing Recorded Video 6. Click Duration to set the length of video to view. NOTE: If no duration is set, video retrieval will continue indefinitely until you make another request for video, a request for DVR properties, or click Stop Download in the Video tab. 7. (Optional) Click the Motion playback icon to play back motion only video. 8. Select the time period to view. 9. To specify the starting date and time, From the Task Actions toolbar, click the Request Video icon . a. Set the starting date and time. b. (Optional) Select End Time, and enter the end date and time. c. Click OK. 10. To browse to the starting minute, from the Task Actions pane, expand the video tree and double-click on a minute to begin retrieving video for that time. 18 www.verint.com/video_solutions Chapter 1: Getting Started Viewing Recorded Video Using the Video Browser The Video Browser provides thumbnail images that allow you to quickly view video from a single camera during a specific interval (day or time period). This allows you to easily track objects over a longer period of time without having to watch the entire video. The Video Browser divides the day into three views: Every Hour: Displays 24 image thumbnails from every hour in the day. Every 10 minute: Displays six image thumbnails from every 10 minutes in the selected hour. Every Minute: Displays ten image thumbnails from every minute in the selected 10 minute span. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Recorded Video . Verint Video Intelligence Solutions 19 Viewing Recorded Video Using the Video Browser 4. From the Task Actions pane, expand the video tree to the day or hour folder. 5. Click one of the following: Browse Day Browse Hour 6. From the Video Browser tab, double-click a thumbnail image to change views (Every hour, Every 10-minutes or Every minute). 20 www.verint.com/video_solutions Chapter 1: Getting Started Using the Video Browser Navigation Bar The Camera Navigation buttons allows you to select different cameras from a DVR and view thumbnail images from the selected camera. # Description 1 Previous Time Span: Broadens the time. 2 Previous Camera: Display thumbnail images in the Video Browser from the previous camera in the DVR. 3 DVR list: All DVRs in a virtual DVR. You can choose which DVR that you want to browse video from. 4 Camera list: All avaiable cameras from the selected DVR. 5 Next Camera: Display thumbnail images in the Video Browser from the next camera in the DVR. 6 Change Time Span: Allows you to return to the video tree view if you have navigated to another task and change the starting time. Verint Video Intelligence Solutions 21 Viewing Recorded Event Video Viewing Recorded Event Video When events are triggered, the event is recorded to the DVR. You can play back event video at any time for review. During playback, you can also view transactional data receipts generated from ATM or WebTeller. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Events . 4. From the Task Action pane, set the starting date and time. 5. (Optional) Select Use end date/time, and set the end date and time. Selecting this option will download event log entries that occurs between the two dates. If you do not set an end date and time, event log entries from the start date to the present will be downloaded. 6. (Optional) Select Download preview images to also download thumbnail images of the event. 7. Click Start Downloading Events. 22 www.verint.com/video_solutions Chapter 1: Getting Started 8. From the Events tab, expand the event to view the associated thumbnail images or double-click the event to view the associated video. 9. Expand the Event Data pane to view transaction data receipts associated with the video. Verint Video Intelligence Solutions 23 Using the Video Playback Controls Using the Video Playback Controls When viewing recorded video, you can use the Video Playback controls to move through the different frames of the video. The Video Playback controls work exactly like the buttons on a DVD remote allowing to play, pause, step backwards or forwards. # Description 1 Step Backward: Moves backward one frame at a time. 2 Play: Plays the current video clip. 3 Pause: Pauses the video playback (does not stop the download) 4 Step Forward: Moves forward one frame at a time. 5 Audio Channels: Turns audio channel 1 or 2 on and off. 6 Playback Speed: Changes the playback speed of the video. 7 Current Playback Time: Indicates the current playback time. 8 Time Slider: Indicates the position of the current images in the complete video clip. It also allows you to move through the downloaded clip. 9 Last Image Time: Indicates the time of the last downloaded image. 24 www.verint.com/video_solutions Chapter 1: Getting Started Creating Still Images and Video Clips During playback of live or recorded video, you can save, print or export a single frame as an image. You can also export portions of the live or recorded video to an external storage device such as a hard disk, optical drive (CD or DVD) or USB flash drive. NOTE: If you did not select the Buffer Live Video To File option, found in the Video tab settings, then you can only save or export the current image. You will not be able to save the live video as an lwx file. The available export formats are: Format Applies to Readable with JPG Single image Any image viewing tool BMP Single image Any image viewing tool LWX Video clip Vid-Center AVI Video clip Windows Media Player EXE Video clip Video player wrapped with the clip Saving a Still Image Use the following procedure to save a still image of a video playing in the Video tab. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. Play a live or recorded video. a. Right-click a video, then select Export this Frame. 4. Click Browse to set the location, name and image type, then click Save. 5. (Optional) Select Include event data in exported image to add event data to the image. 6. Click OK. Verint Video Intelligence Solutions 25 Creating Still Images and Video Clips Printing a Still Image Use the following procedure to print a still image of a video playing in the Video tab. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. Play a live or recorded video. 4. Right-click on the playing video, then click Print this Frame. 5. Click Browse to set the location, name and image type, then click Save. 6. Select the printer to use, then click OK. Saving a Video Clip as an LWX file Use the following procedure to save the video clip as an LWX. You can view this file only in VidCenter. If many cameras are displayed, all their contents are saved to the same file. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. Play a live or recorded video. 4. From the menu, click File > Save Video As. 5. Choose the location and name for the file, then click Save. 26 www.verint.com/video_solutions Chapter 1: Getting Started Saving a Video Clip as an AVI Use the following procedure to save the video clip as an AVI. This is a standard video format that can be viewed using any media player. One AVI file is created for each camera in the Video tab. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. Play a live or recorded video. 4. From the menu, click File > Advanced > Export Clip to Avi File. 5. Under the Time Period area, set the start and end time of the video clip. 6. From the Video Encoding list, choose the video encoding format. 7. (Optional) From the Audio Encoding list, choose the audio encoding format. NOTE: The available video and audio formats will vary depending on the codecs installed on the computer. On Windows Vista and Windows 7, the mp3 audio codec is not available due to licensing restrictions. 8. From the Include Checked Cameras list, choose the cameras to include. 9. (Optional) Under the Camera Audio Channels area, select Include Audio Channel 1 and/or Include Audio Channel 2 for each camera. Verint Video Intelligence Solutions 27 Creating Still Images and Video Clips 10. (Optional) Click Advanced Options to enable or disable Frame Duplication or to set the Video Key Frame Interval. Click OK once you have made the desired changes to the Advanced Options. NOTE: The advanced options improve compatibility with Adobe After Effects. 11. Click Export Video. 12. Click Browse and select the target folder. 13. In the File Name Pattern box, type the prefix for the AVI file. 14. Click Begin Export. 15. Click Done. Saving a Video Clip as an Executable File You can wrap a video clip and the viewer application into a single self-running .exe file that can be played on any computer without Vid-Center. When you create the file, the contents of each camera that are displayed in the video pane are saved to the same file. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. Play a live or recorded video. 4. From the menu, click File > Wrap Video As. 5. Click Browse and set the location and name for the file, then click Save. 6. (Optional) In the Enter the password to use to protect the file box, type a password to protect the video clip. 7. Select the player type for the video. You can wrap the video into an .exe file that contains video and the LWXViewer player using one of the following options: 28 www.verint.com/video_solutions Chapter 1: Getting Started Lite player: This option does not save audio and results in a smaller file. Full player: This option saves all video and audio information and results in a larger file. 8. Click Wrap Video. Exporting Video to an External Storage Device You can export recorded video from the DVR to an optical disc (CD or DVD) or USB drive so that you can view the video at another time or location. NOTE: The CD/DVD option is only available for DVR that have factory installed CD/DVD drives. An EdgeVR running firmware version 15.3 and higher does not close the session after writing video allowing you to reuse the CD/DVD for multiple exports. Video can be exported in one of the following file formats: LWX: This file is only playable in Vid-Center. EXE: This option wraps a video clip and the viewer application into a single self-running .exe file that can be played on any computer without Vid-Center. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the menu, click File > Advanced > Record Video to DVR Storage Device. 4. From the DVR list, select a DVR. 5. Under the Storage Device area, select either CD/DVD drive or USB Device. 6. Under the Video Duration area, set the time period to record. Verint Video Intelligence Solutions 29 Creating Still Images and Video Clips 7. Select Wrap video for stand-alone viewing to wrap the video in an executable player. NOTE: This option wraps the video inside a player application allowing the video to be played on any PC without Vid-Center. 8. From the Camera Selection list, select the cameras to record. 9. Click OK. Editing Video Clips for Export In addition to saving entire clips, Vid-Center allows you to trim video to only save the video of interest. All edited clips are saved as LWX file, which you can later wrap or export to AVI. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. Play a live or recorded video or open a previously saved lwx file. 4. From the menu, click File > Advanced > Edit Clip and Save As.... 5. From the Time Period area, set the time period to export. 6. From the Include Checked Cameras list, choose the cameras to save. 7. (Optional) Select Include Audio Channel 1 or Include Audio Channel 2 to include with the video. 8. Click Export Video. 9. Choose a name and the location where you want to save the file and click Save. 10. Click OK. 30 www.verint.com/video_solutions Chapter 1: Getting Started Viewing Saved Video Saved video clips can be viewed on any computer with or without Vid-Center depending on the format you used. Video clips can be saved as one of the following: LWX: This file is only playable in Vid-Center. AVI: This is a standard video format that can be viewed using any media player with the supported codec. NOTE: You can only save to this file format from Vid-Center. EXE: This option wraps a video clip and the viewer application into a single self-running executable file that can be played on any computer without Vid-Center. ► Perform the following steps: 1. Insert the USB drive or CD/DVD disc into a computer. 2. Play the video. To play video that Perform the following steps was wrapped as an a. Double-click the .exe video file. A viewer appears and the .exe file. video begins to play. saved as a .lwx file. a. Start Vid-Center. b. From the menu, click File > Open Video. saved as an .avi file. c. Select the .lwx video file. a. Start any media player. b. From the menu, click File > Open Video. c. Select the .avi video file. Verint Video Intelligence Solutions 31 Receiving and Acknowledging Instant Alerts Receiving and Acknowledging Instant Alerts Instant Alerts allows an EdgeVR to immediately notify the Nextiva Op-Center server or Alert server of high priority emergency events. Dispatchers configured in Op-Center to process the alerts and notify or forward the alert to the appropriate destination. Vid-Center is one of the applications that can receive Instant Alerts. When an alert is triggered, the Instant Alert Notifier dialog appears. From this dialog, you can acknowledge the alerts, view the associated video, or write comments. There are three different alert states represented with the background color of red, yellow and green: Unacknowledged: You have not viewed the alert to determine its urgency or you decided to change the status of an acknowledged alert. Acknowledged: You have begun investigating the alert and added comments. Cleared: You have completed the investigation of the alert and cleared it from the notification dialog. ► Perform the following steps: 1. Start Vid-Center. 2. From the Instant Alert Notifier, select an alert. 3. Right-click an instant alert and select one of the following: Mark as Acknowledged: Mark the Alert as Acknowledged as you begin an investigation for the alert. Mark as Not Acknowledged: Mark the alert as Not Acknowledged in case you change the status of the alert. Mark as Cleared: Mark as cleared when you have completed the investigation of the alert. Comments: Add descriptive text about the alert explaining your reasons for changing the alert state. 32 www.verint.com/video_solutions Chapter 1: Getting Started View Recorded Video: Connect to the DVR and retrieve recorded video for the cameras and date/time associated with the alert. View Live Video: Connect to the DVR and start streaming live video for the cameras associated with the alert. 4. Click Done. Verint Video Intelligence Solutions 33 Chapter Advanced Features 2 Once you have a basic understanding of Vid-Center, you can organize the DVRs and the cameras associated with them to suite your requirements. The following topics are discussed: Using Virtual DVRs Using Zones Using Guard Tours Using Audio Messages Using the At-a-Glance Feature Using PTZ Cameras Adjusting Image Quality 35 43 47 53 58 61 65 Using Virtual DVRs Using Virtual DVRs Virtual DVR is a collection of physical DVRs that are treated as a single device and manage them during a single session. On older DVRs such as the NetDVR II or MicroDVR II, a license is required on the DVR to create virtual DVRs. Users who have the EdgeVR series already have a license to create virtual DVRs. You can use one of two methods to create a zone. 1. You can use the Virtual DVR Wizard. 2. You can save a set to connected DVRs as Virtual DVR. Using the Virtual DVR Wizard to Create a Virtual DVR Use the Virtual DVR Wizard to create a virtual DVR and optionally a zone and guard tours. A zone is a collection of cameras that you want to view live or recorded video. Zones can help you organize cameras that provide relevant information, such as a collection of all exit cameras for a site or a collection of cameras that cover all teller stations. A guard tour is a collection of zones. You can use a guard tour to automatically rotate through zones when monitoring live video for a site. NOTE: To use the wizard, you should not be connected to any DVRs. ► Perform the following steps: 1. Start Vid-Center. 2. From the menu, click Tasks > Connections > New Virtual DVR Wizard. 3. In the Virtual DVR Name box, type a descriptive name for the Virtual DVR 4. From the All DVRs in database list, choose one or more DVRs. 5. Click the right arrow to move the selected DVRs to the DVRs in new Virtual DVR list. 6. Click Next. 35 www.verint.com/video_solutions Chapter 2: Advanced Features 7. (Optional) Create a zone. a. Click New Zone and type a descriptive name for the Zone in the New Zone box. b. Click OK. c. From the Available Cameras list, choose one or more cameras. NOTE: Each zone can only contain a maximum of 16 cameras. d. Click the right arrow to move the selected cameras to the Selected Cameras list. 8. Click Next. 9. (Optional) Create a guard tour. a. Click New Tour and type a descriptive name for the Tour in the New Tour box. NOTE: A guard tour is a collection of zones. You can use a guard tour to automatically rotate through zones when monitoring live video for a site. A Virtual DVR can contain more than one guard tourstep . b. From the Available Zones list, choose one or more zones. Verint Video Intelligence Solutions 36 Using Virtual DVRs c. Click the right arrow to move the selected zones to the Selected Zones list. 10. Click Finish. Saving a Set of DVRs as a Virtual DVR Instead of using the Virtual DVR Wizard, you can quickly create Virtual DVR by connecting to the DVRs that you want and using the buttons on the Task Action toolbar. ► Perform the following steps: 1. Start Vid-Center. 2. From the Task Actions pane, connect to the DVRs that you want to save as a Virtual DVR. 3. Click Connect . 4. From the Task Actions pane, click Save Virtual DVR . 5. In the New Virtual DVR dialog, type a descriptive name for the Virtual DVR. 6. Click OK . 37 www.verint.com/video_solutions Chapter 2: Advanced Features Connecting to a Virtual DVR Use the following procedure to connect to a virtual DVR. ► Perform the following steps: 1. Start Vid-Center. 2. From the Task Actions pane, select a virtual DVR. 3. From the Task Actions toolbar, click Connect . 4. Type the password for all the DVRs in the virtual DVR, then click OK. If the DVRs in the Virtual DVR do not all have the same password, expand Enter passwords for individual DVRs and type the separate passwords. 5. Click OK. NOTE: If you enter an incorrect password, the DVR displays Authentication Failed in the tree. Verint Video Intelligence Solutions 38 Using Virtual DVRs Adding a DVR to an Existing Virtual DVR DVRs can be added to existing virtual DVR at any time. ► Perform the following steps: 1. Start Vid-Center. 2. From the Task Actions pane, select a virtual DVR. 3. From the Task Actions toolbar, click Add DVR to Virtual DVR 4. From the DVR tree, choose one or more DVRs. 5. Click Select. 39 www.verint.com/video_solutions . Chapter 2: Advanced Features Editing Virtual DVRs Virtual DVR Editor allows you to add, edit ore delete physical DVRs, Zones, and Guard Tours in a saved Virtual DVR. ► Perform the following steps: 1. Start Vid-Center. 2. From the menu, click Tasks > Connections > Edit Virtual DVR. 3. Select the Physical DVRs tab. 4. In the Virtual DVR Name box, edit the name of the Virtual DVR. 5. Use the arrow keys to add or remove DVRs from the Virtual DVR. Verint Video Intelligence Solutions 40 Using Virtual DVRs 6. (Optional) Select the Zone tab. b. Select a zone from the Zones in Virtual DVR list or click New Zone to create a new zone.. c. Use the arrow keys to add or remove cameras from the zone. NOTE: Each zone can only contain a maximum of 16 cameras. 7. (Optional) Click the Guard Tours tab. b. Select a guard tour from the Tours in Virtual DVR list or click New Tour to create a new guard tour. NOTE: A virtual DVR can contain more than one guard tourstep . 8. Click Done. 41 www.verint.com/video_solutions Chapter 2: Advanced Features Deleting Virtual DVRs When a Virtual DVR is no longer required, you can delete them from the Task Actions pane. ► Perform the following steps: 1. Start Vid-Center. 2. From the Task Actions pane, right-click on the Virtual DVRs to delete. 3. From the context menu, click Delete. 4. Click Yes. Verint Video Intelligence Solutions 42 Using Zones Using Zones A zone is a collection of cameras that you want to view live or recorded video. Zones can help you organize cameras that provide relevant information, such as a collection of all exit cameras for a site or a collection of cameras that cover all teller stations. A zone can include any 16 cameras from any DVR in the virtual DVR. NOTE: A virtual DVR must exist to be able to save a zone. Otherwise you will lose the zones when exiting Vid-Center. You can use one of two methods to create a zone. 1. You can create a zone from the cameras in the Video tab. 2. You can create a zone using the Create New Zone feature. Saving Cameras As a Zone You can save the cameras playing live video as a zone. Use the following procedure to save live camera video as a zone: ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Live Video. 43 www.verint.com/video_solutions Chapter 2: Advanced Features 4. Select the cameras to view. To Perform the following steps view video from a DVR with 16 camDrag the DVR to the Video tab eras or less OR View video from a DVR with more than 16 cameras Expand the DVR and drag a camera to a tile. a. Drag the DVR to the Video tab. b. From the Select Camera dialog, select the cameras to view. c. Click Choose Selected. OR a. Select the DVR. b. From the menu, click Task > Live Video > Add Selected Cameras. c. From the Select Camera dialog, select the cameras to view. d. Click Choose Selected. 5. From the Video toolbar, click View Live. 6. From the Video toolbar, click Save As Zone. 7. In the New Zone dialog, type a descriptive name. 8. Click OK. Verint Video Intelligence Solutions 44 Using Zones Creating a New Zone Use the following procedure to create a zone using the Create New Zone option. NOTE: Zone that are created in a temporary Virtual DVR will be lost if the temporary Virtual DVR is not saved. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Live Video. 4. Do one of the following: From the Task Actions toolbar, click Create New Zones , then select Create New Zone. From the menu, click Tasks > Live Video > Create New Zone. 5. Type a name for the new zone, then press Enter. 6. Right-click the new zone, then click Edit. 7. From the Available Cameras list, choose one or more cameras. 8. Click the arrow to move the selected camera to the Cameras in Zone list. 9. Click Done. 45 www.verint.com/video_solutions Chapter 2: Advanced Features Editing Zones Use the following procedure to edit the cameras that are in a zone. ► Perform the following steps: 1. Start Vid-Center. 2. From the Task Actions pane, expand a Virtual DVR. 3. Right-click on the zone, then click Edit. 4. Click the arrows to move cameras from one list to the other. 5. Click Done. Deleting Zones Use the following procedure to delete zones that are no longer required. ► Perform the following steps: 1. Start Vid-Center. 2. From the Task Actions pane, expand a Virtual DVR. 3. Right-click on the zone, then click Delete. 4. Click Yes. Verint Video Intelligence Solutions 46 Using Guard Tours Using Guard Tours A guard tour is composed of one or more zones where each zone is given a predefined amount of time to play video from its assigned cameras. Guard tours allows you to view the entire premise at regularly scheduled intervals. Creating Guard Tours Use the following procedure to create a guard tour composed of one or more zones. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Live Video. 4. From the Task Actions toolbar, click Guard View. 5. Do one of the following: Click Choose Tour > Guard Tour Manager. From the menu, click Tasks > Live Video > Guard Tour Manager. 47 www.verint.com/video_solutions Chapter 2: Advanced Features 6. In the Guard Tour Manager dialog, click Add Tour to create a new guard tour. 7. Type a name for the new tour, then press Enter. 8. In the Guard Tour Manager dialog, click Add Zone. 9. In the Select Zone dialog, select the zones to add and then click Select. Verint Video Intelligence Solutions 48 Using Guard Tours 10. In the Guard Tour Manager dialog, expand the tour, select a zones, then click Edit Dwell Time to set the number of seconds to keep video on the monitor. 11. Type the new dwell time, then press Enter. (The default value is 30 seconds). 12. Click Done . 49 www.verint.com/video_solutions Chapter 2: Advanced Features Playing Guard Tours Use the following procedure to play a guard tour. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Live Video. 4. From the Task Actions toolbar, click Guard View. 5. Click Choose Tour and then select a tour to play. 6. Click Start Tour. 7. Use the controls on the Guard View toolbar to pause the active tour, or cycle through the other zones in the tour. 8. From the menu, click Full Screen Mode to expand the Video tab to encompass the full screen. Verint Video Intelligence Solutions 50 Using Guard Tours Editing Guard Tours Use the following procedure to edit a guard tour of zones. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Live Video. 4. From the Task Actions toolbar, click Guard View. 5. Do one of the following: Click Choose Tour > Guard Tour Manager. From the menu, click Tasks > Live Video > Guard Tour Manager. 6. In the Guard Tour Manager dialog, select a tour and edit the properties. 7. Click Done. 51 www.verint.com/video_solutions Chapter 2: Advanced Features Deleting Guard Tours When a guard tour is no longer required, you can delete them from the Guard Tour Manager dialog. ► Perform the following steps: 1. Connect to a DVR or Virtual DVR. 2. From the Task Center pane, click Live Video. 3. From the Task Actions toolbar, click Guard View. 4. Do one of the following: Click Choose Tour > Guard Tour Manager. From the menu, click Tasks > Live Video > Guard Tour Manager. 5. In the Guard Tour Manager dialog, select a tour and click Deleted Selected. 6. Click Done . Verint Video Intelligence Solutions 52 Using Audio Messages Using Audio Messages Vid-Center allows you to record audio messages that can be played through the DVR to communicate requests, instructions, or other information to a site, while watching live video. The permission management feature of Op-Center allows control over which messages users have access to. You do not need to connect to a DVR in order to record and save messages. Permission may be disabled for some features or functionality listed below. Contact your Op-Center administrator for assistance if you are unable to access certain features or functionality. Audio Out Requirements In order to use the audio message feature, the DVR must support audio out. DVRs must support Audio Out: NetDVR II can supports audio out with the correct audio board installed. MicroDVR II support audio out EdgeVR supports audio out Amplified speakers attached to DVR PC running Vid-Center with properly configured microphone and speakers NOTE: This is only necessary if you need to record and then send messages. If you only need to send messages that have been pre-recorded then you do not need microphones and speakers on the PC running Vid-Center. 53 www.verint.com/video_solutions Chapter 2: Advanced Features Recording an Audio Message From Vid-Center, you can create and save messages to send at a later date. Saved messages are stored as PCM in the Vid-Center database. The different quality levels correspond to different sampling rates. NOTE: You do not need a connection to a DVR to record and save messages. In an EdgeVR environment that includes Op-Center, the system administrator can configure which messages you can have access to. If you are unable to access certain features or functionality, contact your Op-Center administrator. ► Perform the following steps: 1. Start Vid-Center. 2. From the menu, click View > Audio Recording or from the Video tab toolbar, click Audio Recorder. 3. Click the pin to lock the Audio pane in place. 4. Select Record New Message. 5. Click Recording Preference . 6. From the Recording Device list, choose the audio input device on the computer. 7. From the Recording Quality list, choose one of the following quality: Normal/Voice-Optimized Enhanced High Verint Video Intelligence Solutions 54 Using Audio Messages 8. Click OK. 9. Click Start Recording. 10. Record a message using a microphone connected to the computer. 11. Click Stop Recording. 12. Click Play 13. Click Save to preview the recording. to save the recording. Playing Audio Messages on Remote DVR In the case of an event during live video, you can send an audio message to the DVR . However, viewing live video is not a requirement to send an audio message. You can send an audio message to any DVR you are connected to without viewing live video. Audio messages can be sent to one or multiple DVRs depending on which DVR requires the audio message. ► Perform the following steps: 1. Connect to a DVR or Virtual DVR. 2. From the Task Center pane, click Live Video. 3. From the Video toolbar, click Audio Recorder. 4. Click the pin to lock the Audio pane in place. 5. Select the DVRs. To send the message to one DVR multiple DVRs one specific DVR from a Virtual DVR Perform the following steps a. From the Task Center pane, click Live Video. b. Expand the DVR and drag a camera to a tile in the Video tab. a. Ensure that the Video tab is not playing live video from any DVRs. a. From the Task Center pane, click Live Video. b. Expand the DVR and drag a camera to a tile in the Video tab. 6. Select Send New Message and choose a saved message from the list. 55 www.verint.com/video_solutions Chapter 2: Advanced Features 7. Click Send to DVR to transfer the selected audio message to the DVR(s). Once the file transfer is complete, the DVR will play back the audio message. Deleting Audio Message Clips Use the following procedure to delete unused audio message from the database. ► Perform the following steps: 1. Start Vid-Center. 2. From the menu, click View > Audio Recording. 3. Click the pin to lock the Audio pane in place. 4. Click Manage Clips. Verint Video Intelligence Solutions 56 Using Audio Messages 5. Select the audio clip to delete. 6. Click Play to preview the recording to ensure you are deleting the correct audio clip. 7. Click Delete to delete the audio clip. 8. Click Yes. 9. Click Done. 57 www.verint.com/video_solutions Chapter 2: Advanced Features Using the At-a-Glance Feature The at a glance options provides a snapshot of video taken at specific a time interval. This allows you to review a period of time without having to watch hours of video. The video tree provides you with two at-a-glance viewing options. Day-at-a-glance: For every camera in the system, displays a video snapshot at the specified interval for the selected day. Default value is 60 minutes. Hour-at-a-glance: For every camera in the system, displays a video snapshot at the specified interval for the selected hour. Default value is 4 minutes. Configuring the At-a-Glance Time Interval Use the following procedure to set time interval between each video image for the Day-at-a-Glance and Hour-at-a-Glance. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Recorded Video. 4. From the Task Actions toolbar, click Choose View , then select a DVR, Zone, or Custom Camera. Verint Video Intelligence Solutions 58 Using the At-a-Glance Feature 5. From the Task Actions pane, expand the video tree. 6. Right-click Day at a Glance, then click Set Interval. 7. In the Day at a Glance Sample Intervals box, type the interval to use in minutes. 8. In the Hour at a Glance Sample Intervals box, type the interval to use in minutes. 9. Click OK. 59 www.verint.com/video_solutions Chapter 2: Advanced Features Viewing Video at a Glance The at a glance options provides a snapshot of video taken at a specific time interval. This allows you to review a period of time without having to watch hours of video. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. Click Recorded Video from the Task Center pane. 4. From the Task Center pane, click Recorded Video. 5. From the Task Actions toolbar, click Choose View , then select a DVR, Zone, or Custom Camera. 6. From the Task Actions pane, expand the video tree. 7. Double-click Day at a Glance or Hour at a Glance. 8. Click Play to view the video. Verint Video Intelligence Solutions 60 Using PTZ Cameras Using PTZ Cameras Pan Tilt Zoom (PTZ) cameras are capable of remote directional and zoom control. Operators can control PTZ cameras for live video using the PTZ controls in Vid-Center. Controlling a PTZ Camera The pan/tilt/zoom (PTZ) controls allows you to control PTZ cameras connected to the DVR through Vid-Center and access the On-screen Display (OSD) to configure the PTZ camera. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Live Video. 4. Expand the DVR and drag the PTZ camera ( 5. From the Video toolbar, click View Live. 6. From the Video tab, click Camera Properties . 7. Click PTZ Controls to view the PTZ controls. 61 www.verint.com/video_solutions )to the Video tab. Chapter 2: Advanced Features 8. Click on a desired PTZ camera tile to enable PTZ controls. 9. Use the following to control the PTZ camera: Click the different quadrants to pan the camera left and right, or tilt the camera up and down, in the desired direction. Click to zoom in on an area of interest. Click to zoom out and return to a wider view. Click to focus in. Click to focus out. Click (Open Iris) to allow more light to come in and make video brighter. Click (Close Iris) to allow less light to come in and make video darker. Verint Video Intelligence Solutions 62 Using PTZ Cameras 10. Save a preset. a. Move the PTZ camera to a position you want to save as a preset. b. Click Save ( ). c. From the Save PTZ Preset dialog, type a descriptive name for the preset. d. From the Presetlist, choose a Preset from 1 to 31. e. Click Save. 11. Save a pattern. a. Click Start/Stop ( ) b. From the Pattern Position dialog, select a pattern from 1 to 9. c. Click Record. d. Create a custom camera pattern using the PTZ controls and buttons. e. Click Start/Stop ( 12. Press Menu( ) to save the pattern. ) to access the On-Screen Display (OSD) of the PTZ Camera. Use the arrows keys to navigate the OSD. Use the Menu Item Selectbutton 63 www.verint.com/video_solutions to confirm the selection. Chapter 2: Advanced Features Playing a PTZ Preset or Pattern A preset is a custom-defined PTZ camera position. When you select a preset, the camera instantly pans to that particular angle, focusing on the area of interest . ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Live Video. 4. Expand the DVR camera tree and drag the PTZ cameras ( )to the Video tab. 5. From the Video toolbar, click View Live. 6. From the Video tab, click Camera Properties . 7. Click PTZ Controls to view the PTZ controls. 8. Click on a PTZ camera tile to enable the PTZ controls. 9. From the Presets list, choose a preset to play. 10. From the Pattern list, choose a pattern from 1 to 9 to play. Verint Video Intelligence Solutions 64 Adjusting Image Quality Adjusting Image Quality For each video playing in Vid-Center, image properties such as brightness and contrast can be adjusted to improve the quality. NOTE: The Image Adjustment tools are only available when using a Verint Renderer Type. Adjusting the camera properties does not affect the recorded video files. However, you can print an image with the adjusted camera properties. ► Perform the following steps: 1. Start Vid-Center. 2. Connect to a DVR or Virtual DVR. 3. From the Task Center pane, click Live Video or Recorded Video . 4. Select the cameras to view. 5. From the Video tab, click Camera Properties 6. Click Image Adjustment Controls. 7. Configure the image quality. Move the Brightness Move the Contrast slider to adjust the amount of radiant light. slider to change the degree of difference between light and dark extremes. Move the Saturation Move the Hue slider to adjust the intensity of color in the image. slider to change the color degree of colors in the image. Move the Sharpen/Soften Image slider to soften or sharpen the image. 8. Select Apply to all cameras to apply the same settings to all cameras playing. 65 www.verint.com/video_solutions Index A Access Rights Adjusting Image Administrator access At-a-Glance Configuring Using Viewing audio channel Audio Message Playing Recording Sending Pre-recorded Audio Messages Using E 11 65 11 58 58 60 24 56 54 55 53 C Cameras PTZ Configuring At-a-Glance Connecting to DVR Connecting to Virtual DVR Controlling a PTZ Camera Creating Audio Message Creating Guard Tours Creating Still Images Creating Virtual DVR Creating Zone current playback time 61 58 11 38 61 54 47, 51 25 35 43, 45 24 Editing Video Clips Editing Virtual DVRs Editing Zones Events Viewing executable file saving on hard disk export format Exported Video Viewing Exporting Video to Storage Device 30 40 46 22 28 25 31 29 G Guard Tour Viewing Guard Tours Creating Deleting Understanding 50 47, 51 52 47 I Image Quality Instant Alerts Acknowledging Receiving 65 32 32 L D Deleting Guard Tours Deleting Zones DVR Connecting 52 46 Language Selecting last downloaded image time Live Video Viewing 11 24 13 11 Verint Video Intelligence Solutions 66 Index P Playback Video Controls Playing a PTZ Pattern Playing a PTZ Preset Playing Audio Message Pre-recorded Audio Message Sending Printing Still Image PTZ Cameras Controlling PTZ Cameras Support PTZ Controls Using PTZ Pattern Playing PTZ Preset Playing 24 64 64 56 55 25-26 61 61 61 64 32 17 54 28 29 lite player 29 executable] saving on the hard disk 67 31 25-26 37 full player Selecting Language Sending Pre-recorded Audio Message sequence as an executable[sequence www.verint.com/video_solutions 25-26 25-26 25 29 T time current playback last downloaded image 24 24 U Understanding Guard Tours Using At-a-Glance Using Audio Messages Using PTZ Controls Using the Virtual DVR Wizard Using Video Browser 47 58, 60 53 61 35, 42 19, 21 V 16 S Saved Video Viewing Saving Still Image Saving DVR Set saving video sequence as an executable player type 17 10 64 R Receiving and Acknowledging Instant Alerts Recorded Video Set of Cameras Recording Audio Message Relay Switch Using Set of Cameras Recorded Video Starting Vid-Center Still Image Printing Saving Still Images Creating Storge Device Exporting Video 11 55 28 26 Video Browser Using Video Clips Editing Video Playback Controls Viewing At-a-Glance Saved Viideo Viewing Events Viewing Exported Video Viewing Guard Tours Viewing Live Video Virtual DVR Connecting Creating Saving DVR Set Virtual DVR Wizard Virtual DVRs Editing 19, 21 30 24 60 31 22 31 50 13 38 35 37 35, 42 40 Index Z Zone Creating Zones Deleting Editing 43, 45 43, 45 46 46 Verint Video Intelligence Solutions 68 For more information, please visit us at www.verint.com/video_solutions Americas: [email protected] EMEA: [email protected] APAC: [email protected] All other trademarks and product names are the property of their respective owners. The information in this document may be superseded by subsequent documents.