Nortel Communication Server 1000m

Transcript

Compatible with Nortel Communication Server 1000* Software Telephony Nortel Communication Server 1000M A complete, business-class IP telephony solution bringing the feature and service capabilities of Meridian 1 voice solutions to a converged IP network, with proven resilience and new scalability. Available as new, or an upgrade from Meridian 1, Nortel Communication Server 1000M offers you the freedom to move to an IP solution at your own pace. Is it for you? Moving to or adding a new site? Modernising your data network? Need to replace your old PBX? Keen to introduce new working practices such as flexible working? If the answer’s yes to any of these questions, Nortel CS 1000M could be the solution for you. Benefits and features Nortel CS 1000M provides an open platform for industry-leading applications and features, plus business-grade reliability, investment protection, global availability and support. When you add IP Telephony to one or more sites in your company’s network, IP users working in remote offices or at home can access the full range of hosted features and applications. Add a signalling server and Nortel CS 1000 4.5 software to your Meridian, and it too can become a powerful, IP PBX – Nortel CS 1000M. Save money, improve performance • Save installation and running costs through simplified management and the common infrastructure for voice and data • Simplify and reduce the costs of cabling of a new building. Because telephones and PCs share the same infrastructure, you only need one cable connection at the desktop Nortel CS 1000M provides smart, scalable, network-wide IP telephony solutions for: • technology refresh • Upgrade your Meridian 1 (Option 11C, 61C, 81C) into a pure IP PBX • Add IP Telephony to an existing network • Take advantage of a single cabling architecture for both voice and telephony when refurbishing your office or upgrading your WAN/LAN infrastructure. A recent survey by Philips Infotech in the US found that IP telephony systems were delivering operational savings of up to 30% • Cut out unnecessary and costly travel and eliminate little used desk and floor space with IP enabled remote and flexible working • Boost morale and productivity. Flexible working can improve the work life balance of employees, making them more productive. *Succession Enterprise has been renamed Nortel Communication Server 1000 (CS 1000) 1 of 4 Deliver sustainable services to people working everywhere in your network • Support for Nortel Branch Solutions enables flexible working and provides home workers and remote sites with IP telephony services over the WAN, with the extra resilience of built in Quality of Service (QoS) and remote site survivability features. This enables remote workers to stay close to the office, and more importantly, to stay part of the team, wherever they are. These solutions include Remote Gateway 9115, 9150, SRG 1.0 and SRG 50 & Nortel Media Gateway 1000B Benefits and features continued How it works • Nortel CS 1000M (optionally redundant) uses the successful and robust UNIX VxWorks real-time operating system to ensure optimum reliability. Each Branch Office Gateway is also survivable with automatic back up over the public network in the event of WAN network congestion or failure. Nortel CS 1000M Communication Server is available in three formats. Comprehensive range of business applications • Transform your business, with powerful, collaborative working tools to boost productivity and service quality • Nortel CS 1000M supports an impressive range of integrated applications for unified messaging, IP contact centres, CRM applications, audio conference services, one-numberfind-me services and personal management applications – plus the full range of open interfaces for third party applications. Outstanding investment protection • Nortel CS 1000M delivers the latest web portal applications and management solutions developed for Meridian 1; the Intelligent Peripheral Equipment (IPE) cards in the Media Gateway 1000, and the full software feature suite of Meridian 1. So if you’re upgrading from one, you’ll be able to carry on using what you know, whilst at the same time having the platform to introduce new wave applications such as web collaboration and video. • Nortel CS 1000M Cabinet (Option 11C + CS 1000 4.5 + Signalling Server) • Nortel CS 1000M Single Group (Option 61C + CS 1000 4.5 + Signalling Server) • Nortel CS 1000M Multi Group (Option 81C + CS 1000 4.5 + Signalling Server) • Supports Nortel CS 1000B (Branch Office), providing local calling and resilience for up to 400 IP users per branch • Runs CS 1000 software stream supporting a comprehensive list of business features • Supports up to 15,000 IP users Switching network Non-blocking architecture: • 1,600 timeslots for call processing (32 timeslots per universal card slot) • 320 additional timeslots, for conferencing, signalling, etc. Call processing rating • Up to 58,000 EBC (equivalent basic calls). This a nominal rating: the actual capacity will depend on the software release, site configuration and peripheral type. Nortel CS 1000M Single Group Power • DC • 10 BaseT port for IP-based applications and management with CPU and storage media redundancy as standard Capacity • 2 Core/Network Modules Nortel CS 1000M Cabinet • 2 Serial Data Interface Paddleboards Power • 240 V AC or 48V DC input voltage • 1 Pedestal Assembly • 50/60 Hz, optional battery backup. Capacity Based on a 5-cabinet installation with 24port Card Option Meridian Mail): • 48 universal card slots • 768 voice ports and 768 data ports if all digital line cards are used. Line and trunk mixture • Any mix, up to the capacity of the system CPU • 32-bit, 25-MHz Motorola 68040 Memory • 40 MB with 68040 • 2 Conference/Tone Digit Switch Cards • 1 Top Cap. • Intelligent Peripheral Equipment (IPE) modules and Superloop network cards are required to support peripheral cards. Maximum number of physical ports • 2,000 Maximum number of IP users • 5000 Input voltage • -48V DC CPU • Motorola 32-Bit 68060/E or Intel Pentium II Busy hour call completion • Up to 320,000 calls per hour (Pentium II) I/O ports • 16 Number of CPUs • 2 (redundant configuration) Finance options If you want to minimise your capital outlay, you can take advantage of simple, flexible repayment options to cover your equipment, software, installation and connection charges. With BT Contract Rentals Ltd*, there’s no deposit to pay and rental agreements are designed to suit your preferred payment schedule, lasting from three to seven years. As well as being easier on your cash flow, it’s a hedge against inflation and, depending on how your auditor treats the payments, you may be able to allocate them as a business expense, which could reduce your tax bill at the end of the year. 2 of 4 There’s an in-built technology refresh option whereby you can upgrade or add new equipment during the term of the contract and, if you wish, replace it at the end of the payment term. *Contract Rentals is a service provided by BT Contract Rentals Ltd. Contract Rentals Ltd is a wholly owned subsidiary of GE Capital Equipment Finance Ltd, part of the General Electric Company (USA) Group. How it works continued Number of network loops • 32 Memory • 80-255MB depending on processor Terminals • IP Phone 2001, 2002, 2004, 2007, 1120, 1140, Softphone 2050 and Mobile Voice Client 2050 Storage media • 540MB Hard Drive and CD ROM • Meridian 1 digital sets Hardware features • One Network Group • DECT Gap-compliant sets • Standard Power Distribution Unit • System Monitor. IPE equipment • Primary Rate ISDN (PRI) Nortel CS 1000M Multigroup • Basic Rate ISDN Power • DC • Analogue trunk cards Maximum number of physical ports • 16,000 • PC Console Interface Unit card Maximum number of IP users • 10,000 • Integrated Conference Bridge (ICB) Input voltage • -48V DC • Integrated Call Director (ICD) CPU • Motorola 32-Bit 68060/E or Intel Pentium II • eMobility Wireless LAN applications • PC-based attendant consoles. Networking • National and Euro ISDN • H323 • MCDN for centralised and/or networked applications: CallPilot Unified Messaging, Nortel Contact Centres, Attendant Services across multiple CS 1000, Meridian 1 and BCM • QSig open multi-vendor networking standard • DPNSS/DASS • Analogue line (extension) cards • Reach line cards for Remote Office • Integrated Recorded Announcer (IRA) • Comprehensive least-cost routing • Seamless end-user networking features, such as network ring again, call forward. Power • Nortel CS 1000M Cabinet Universal input (auto-sensing): 85-264V AC, 50/60 Hz • Nortel CS 1000M single group/multi group. • Nortel CallPilot • DECT mobility cards • Busy hour call completion • Serial Interface ports (configuration dependent). Basic data network requirements • 100BaseTx Layer 2 or Layer 3 switch supporting full duplex connection • Up to 320,000 calls per hour (Pentium II). Applications • CallPilot Unified Messaging • Packet loss <5% Number of CPUs • 2 (redundant configuration) • DECT Mobility • Idle bandwidth = 0Mbps, peak bandwidth 10Mbps (for lP to trunk calls) • eMobility Wireless LAN • Network round trip delay <150ms. Number of network loops • 256 • Symposium Express Call Centre European regulatory requirements • EMC: EN 55022, CISPR22 Memory • 96-255MB depending on processor Open interfaces • Microsoft TAPI • Immunity: EN 55024 Storage media • 540MB Hard Drive and CD ROM • Multi media web API • Operation: 0-50°C, 95% humidity. Hardware features • Up to 8 Network Groups • Standard Power Distribution Unit • System Monitor • Nortel Contact Centre solution. • Safety: EN 60950 • Symposium Link Services. Management • Optivity Telephony Manager • Plus comprehensive applications, network and management features. • Common 1000M specifications. For all options. Software generic • Succession 3.0 + CS 1000 Rls 4.0/4.5 • 10BaseT and 100BaseT port • Codecs: G.711, G.729AB. 3 of 4 Flexible maintenance contracts Eight-to-five, or around the clock, all year. We have the service deal to match the way you do business – backed by service level agreements. PromptCare 8am to 5pm, Monday to Saturday, with a four-hour response time from the time a fault report is received Off-the-shelf CustomCare products Such as the CustomCare Express fast-track delivery system. For CustomCare on StandardCare 8am to 5pm, Monday to Friday, with a next-day response time for faults reported before 5pm TotalCare 24 hours a day, seven days a week, all year, with a four-hour response time from the time a fault report is received • Nortel CS 1000S/1000M/1000E • Meridian 1 Options 11, 61, 81 • Definity/Multivantage • iSDX/Realitis CustomCare Tailored to specific requirements and can include having an engineer permanently on site Service and support Plus lifelong support for your solution We invest in premium skills and back up our teams with intelligent systems, efficient processes and an extensive range of services to last a lifetime in business – from telephone advice lines and online support through to full business continuity for risk management and disaster recovery. • Single point of contact through seven specialist service centres (SSCs) • One of the largest field networks of any telecoms supplier: more than 1900 engineers nationwide, meaning backup usually within an hour’s drive of any BT customer site* • On-board system diagnostics and remote fault fixing, to enable on-the-spot resolution of minor technical problems Why BT? • Our expertise covers everything you need: We have the capability to deliver and manage the whole solution – from the cabling under your feet to the applications on your desk • BT is a principle supplier of business communications and is one of the market leaders in system sales and service provision – from consultancy, systems development, installation through to maintenance, technical support and account management • We are a one-stop solutions shop – from telephony to data, infrastructure to mobility, be it a small office business system to a fully converged solution; packaged applications or managed services • We offer a complete and consistent service wrap, with a service portfolio spanning the life of your solution • The public network – the infrastructure that runs to virtually every household and business in the land – is built, evolved and maintained by BT. Other companies may provide you with voice and data services. But they all depend on the integrity of a network built by BT. So who better to rely on? • Consultancy, project management, development, networking and installation • Telephone and web-based support helpdesks • Managed services including systems configuration and administration • Business continuity services, including data backup, security audits, healthchecks and disaster recovery. *Response times dependent on suitable maintenance contract • We can offer you a tangible local partnership for ownership and accountability, and a national partnership to ensure true scalability • BT has teamed up with world-class suppliers to give you access to the widest range of quality products and services – from systems integration and logistics through to product development, technical support, customer service and sales & marketing support • BT has been awarded the highest possible partnership status by Nortel, Cisco Systems, Microsoft and Avaya – proof that we meet and exceed the standards set by the world’s top communications companies. Contact & Further Information Visit www.bt.com/cs/cs1000 Still need to know more? Talk to us about Nortel CS 1000M and how we can help you pull together all the building blocks for convergence. • Call us on Freefone 0800 389 4848 Quoting 46312 • Talk to your BT Account Manager • Visit www.bt.com/convergentsolutions for anything else in our portfolio Tell us if this datasheet was useful or how we can make things better [email protected] Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2005 Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No. 1800000 Produced by BT Convergent Solutions Designed by H&P Graphics Limited Network Telephony Flexible Working Customer Contact Service 4 of 4 PHME 46312/11/05