On Series® User Instruction Manual Important

Transcript

ON Series 3.3-5.0 kVA User Instruction Manual ON Series® User Instruction Manual IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS. This manual contains important instructions for the ON3300 and ON5000 Model UPSs. Follow these instructions during the unpacking, installation and maintenance of the UPS and batteries. If you have a problem with the UPS, please refer to this manual before calling the Technical Support Department. The Troubleshooting section beginning on page 43 addresses most UPS-related issues. Licenses and Trademarks ONEAC, ON Series, Environmental Reference Ground, Virtual Kelvin Ground, MopUPS, ChangeUPS, ONBoost, ChangeUPS/REMOTE, MANAGEUPSNET, ONE REMOTE and ONEPLUS are all trademarks of ONEAC Corporation. All other trademarks, product and corporate names are the property of their respective owners. ONEAC USA 27944 North Bradley Road Libertyville, IL 60048-9700 USA Telephone: (847) 816-6000 Toll Free: (800) 327-8801 Facsimile: (847) 680-5124 ONEAC EUROPE 18 and 20 Blacklands Way Abingdon Business Park Abingdon, Oxfordshire 0X141DY Telephone: +44 (0) 1235 534721 Facsimile: +44 (0) 1235 534197 Entire contents copyright © 2001 ONEAC Corporation. All rights reserved. Reproduction in whole or in part without permission is prohibited. All information subject to change without notice. 913-400-1 Rev. A ON Series 3.3-5.0 kVA User Instruction Manual 2/01 Contents Contents Introduction ....................................................................................... 1 Registering Your ONEAC UPS ............................................................. 1 Technical Support ............................................................................... 1 FCC Compliance ................................................................................ 1 Safety ................................................................................................. 2 (English) ....................................................................................... 2 Sicherheitshinweise ............................................................................ 3 (Deutsch) ..................................................................................... 3 Mesures de sécurité ............................................................................ 4 (Français) ..................................................................................... 4 Seguridad ........................................................................................... 5 (Español) ...................................................................................... 5 Theory of Operation ........................................................................... 6 AC Power Mode .......................................................................... 6 Battery Backup Mode ................................................................... 7 Load Start-up ............................................................................... 8 Output Overload Protection ......................................................... 8 Input Protection ........................................................................... 9 Environmental Reference Ground ............................................... 10 Setup and Installation ....................................................................... 11 Location ..................................................................................... 11 Inspection and Unpacking .......................................................... 11 Setup Precaution ........................................................................ 12 Environmental Considerations .................................................... 12 Long Term Storage .................................................................... 12 Ventilation ................................................................................. 13 Installing ON3300 and ON5000 Systems .......................................... 13 Input and Output ....................................................................... 13 Voltage Selection Setting ........................................................... 14 Connections .............................................................................. 17 Connecting the UPS Input Power ............................................... 19 Connecting the Load ........................................................................ 20 Positioning the UPS .................................................................... 20 UPS Start Up .............................................................................. 20 Front Panel ON/OFF Switch ........................................................ 21 Front Panel Display ........................................................................... 22 Battery Pack Programming ............................................................... 23 Battery Pack Programming Procedures ....................................... 24 ON Series 3.3-5.0 kVA User Instruction Manual i Contents Calculate Set Value .................................................................24 Verify Set Value ......................................................................25 Change Factory-Set Value .......................................................26 Features and Specifications ...............................................................27 ON Series Family .....................................................................27 Features ............................................................................................28 Physical and Electrical Specifications ..................................................29 Standard Interface ............................................................................32 Advanced Interface Specifications ...............................................32 Basic Interface Specifications ......................................................33 Split Interface Specifications .......................................................33 Simulated Contacts Interface Specifications ................................33 Isolated Contacts Interface ................................................................34 On Line or Inverter Remote Off Interface Specifications ...............34 UPS Options ......................................................................................36 Upgradeable 3.3 kVA .................................................................36 Full Maintenance Bypass .............................................................36 Interface Options ..............................................................................36 MopUPS® for Windows .............................................................36 MopUPS for UNIX .......................................................................37 ONEplus Cable ...........................................................................37 ManageUPS™net — SNMP/Web UPS Network Adapter .............37 Battery Considerations ......................................................................39 Battery Maintenance ..................................................................39 Ordering New Batteries ..............................................................39 Servicing ONXBC Batteries ..........................................................40 ONXBC Battery Replacement ......................................................40 Battery Disposal ..........................................................................42 Troubleshooting ................................................................................43 Technical Support .......................................................................43 Warranty ..........................................................................................47 Units ..........................................................................................47 Batteries .....................................................................................47 Limitations of Warranty ..............................................................47 Exclusive Remedies .....................................................................47 Return Procedure .......................................................................48 Appendix A: Quick Set-Up Instructions ..............................................49 Appendix B: Installing Replacement Modules ....................................52 Power Module Replacement .......................................................53 Maintenance Bypass Systems ..................................................53 ii ON Series 3.3-5.0 kVA User Instruction Manual Contents Control Module Bypass Systems ............................................. 54 Control Module Replacement .................................................... 54 Maintenance Bypass Systems ................................................. 54 Control Module Bypass Systems ............................................. 55 Appendix C: Hardwire Installation Instructions .................................. 56 Appendix D: Accessories ................................................................... 58 ON Series 3.3-5.0 kVA User Instruction Manual iii Contents iv ON Series 3.3-5.0 kVA User Instruction Manual Introduction Introduction Thank you for selecting this uninterruptible power supply (UPS). ONEAC’s ON Series® offers the most reliable protection from the harmful effects of electrical line disturbances for your computing and communications equipment. ONEAC’s ISO 9001 certification represents our commitment to building world-class products. We take pride in every unit that leaves our manufacturing facility. Registering Your ONEAC UPS To ensure that your ON Series UPS is registered, complete and mail the enclosed postage-paid warranty card at the end of this manual. Technical Support ONEAC offers 24-hour technical support. To contact ONEAC Technical Services: North America: (800) 327-8801 option 3 Europe: +44 (0) 1235 534721 email: [email protected]. NOTE: All calls received before 7 a.m. or after 5p.m. Central Standard Time are forwarded to a beeper. An ONEAC Technical Support Representative will return your call within one half hour between 5 p.m. and 10 p.m. Central Standard Time. Except for emergencies, calls received between 10 p.m. and 7 a.m. will be returned during normal business hours. Please check with ONEAC Technical Services before attempting to repair or return any ONEAC product. If an ONEAC UPS needs repair or replacement, ONEAC Technical Services issues a Return Material Authorization (RMA) number along with instructions on how to return the UPS. FCC Compliance ATTENTION: Changes or modifications to this unit not expressly approved by the party responsible or in FCC compliance could void the user’s authority to operate the equipment. ON Series 3.3-5.0 kVA User Instruction Manual 1 Safety This equipment was tested and complies with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the UPS is operating in a commercial environment. The UPS generates, uses, and can radiate radio frequency energy. If installation and use is not in accordance with the instruction manual, it may cause harmful interference to radio communications. ATTENTION: Operation of this equipment in a residential area may cause harmful radio communications interference. The user is responsible for correcting the interference. Safety (English) WARNING: This equipment services power from more than one source. The output receptacles may have voltage present even when the unit is unplugged. UPSs present a different safety issue than most electrical equipment because unplugging the UPS puts it into backup mode. Unplugging the UPS does not remove the electrical charge. To ensure that the UPS is off, turn the power switch “OFF” before unplugging the UPS from the wall outlet. CAUTION: Operating this equipment without proper grounding may present a risk of electrical shock. Do not use AC adaptors with only two conductors to connect the input line cord to the wall socket as this will not connect the earth ground to the equipment. WARNING: Dangerous voltages are present within this unit! There are no user-serviceable parts inside. Any repairs or modifications by the user may result in out-of-warranty repair charges, unsafe electrical conditions, or violation of electrical code. 2 ON Series 3.3-5.0 kVA User Instruction Manual Sicherheitshinweise Do not remove the cover. All repairs should be done by qualified service personnel. Voltages inside the UPS may be lethal. Internal components are powered even when the power switch is in the “OFF” position. Even with the battery disconnected and the unit unplugged, energy is stored in high voltage capacitors and represents a severe shock hazard. Sicherheitshinweise (Deutsch) ACHTUNG: Dieses Gerät erhält seinen Strom von mehr als einer Quelle. Die Ausgangssteckdosen führen unter Umständen Spannung, selbst wenn der Stecker des Gerätes ausgesteckt wurde. Für USVs müssen andere Sicherheitsmaßnahmen als für die meisten Elektrogeräte ergriffen werden, da die USV durch Ausstecken in den Reservebetrieb gebracht wird. Wenn der Stecker der USV abgezogen wird, wird die elektrische Ladung hierdurch nicht entfernt. Um sicherzustellen, daß die USV ausgeschaltet ist, muß der Netzschalter auf AUS (OFF) gestellt werden, bevor der Stecker der USV aus der Wandsteckdose gezogen wird. VORSICHT: Durch Betreiben dieses Gerätes ohne ordnungsgemäße Erdung können Elektroschocks riskiert werden. Keine Wechselstromadapter mit nur zwei Stromleitern verwenden, um das Netzkabel an die Wandsteckdose anzuschließen, weil das Gerät hierdurch nicht an die Erde angeschlossen wird. ACHTUNG: In diesem Gerät sind gefährliche Spannungen vorhanden! Im Inneren dieses Gerätes befinden sich keine vom Benutzer zu wartenden Teile. Durch etwaige Reparaturen oder Modifikationen durch den Benutzer können nicht von der Garantie gedeckte Reparaturkosten, gefährliche elektrische Zustände oder Verstöße gegen Stromvorschriften entstehen. Abdeckung nicht entfernen. Alle Reparaturen sollten von qualifizierten Wartungstechnikern durchgeführt ON Series 3.3-5.0 kVA User Instruction Manual 3 Mesures de sécurité werden. Die Spannungen im Inneren der USV können tödliche Verletzungen zur Folge haben. Die internen Komponenten führen Strom, selbst wenn der Stromschalter auf AUS (OFF) steht. Auch wenn die Batterie nicht angeschlossen und der Stecker des Gerätes ausgesteckt ist, wird Energie in Hochspannungskondensatoren gespeichert, und dies bedeutet eine ernsthafte Elektroschockgefahr. Mesures de sécurité (Français) AVERTISSEMENT: Cet équipement est alimenté par plus d'une source. Des tensions peuvent être présentes aux prises de sortie, même lorsque l'unité est débranchée. Le problème de sécurité sur l'UPS diffère de celui de la plupart des équipements électriques, car lorsqu'il est débranché, il se met en mode de réserve. Son débranchement n'élimine pas la charge électrique. Pour s'assurer que l'UPS est hors tension, mettre l'interrupteur d'alimentation sur ARRÊT (OFF) avant de débrancher l'UPS de la prise murale. ATTENTION: Si cet équipement fonctionne sans être correctement mis à la terre, un risque de choc électrique peut en résulter. Ne pas utiliser d'adaptateurs CA n'ayant que deux conducteurs pour brancher le cordon d'alimentation dans la prise murale, car l'équipement ne serait pas mis à la terre. AVERTISSEMENT: Cet équipement renferme des tensions dangereuses! Il ne contient aucune pièce réparable par l'usager. Toutes réparations ou modifications effectuées par l'usager peuvent entraîner des frais de réparation non couverts par la garantie, un danger électrique ou l'infraction à un code électrique. 4 ON Series 3.3-5.0 kVA User Instruction Manual Seguridad Ne pas enlever le couvercle. Confier toutes les réparations à un personnel d'entretien qualifié. Les tensions présentes dans l'UPS peuvent être mortelles. Les composants internes de l'unité sont sous tension, même lorsque l'interrupteur d'alimentation est sur ARRÊT (OFF). Même lorsque la batterie est déconnectée et l'unité débranchée, de l'énergie est stockée dans des condensateurs à haute tension et représente un grave risque d'électrocution. Seguridad (Español) ADVERTENCIA: Este equipo suministra alimentación desde más de una fuente. Los tomacorrientes de salida pueden tener voltaje aun cuando la unidad esté desenchufada. Las UPS (fuentes de alimentación ininterrumpibles) cuentan con una característica de seguridad diferente a la mayoría de los equipos eléctricos, ya que al desenchufarse, quedan en el modo de reserva. Al desenchufar una UPS no se elimina la carga eléctrica. Para cerciorarse de que una UPS esté apagada, gire el interruptor de alimentación a la posición APAGADO (OFF) antes de desenchufar el UPS del tomacorriente mural. PRECAUCION: El hacer funcionar este equipo sin la conexión a tierra adecuada representa un riesgo de descargas eléctricas. No utilice adaptadores de CA con sólo dos conductores para conectar el cable de la línea de entrada al enchufe mural debido a que éste no conectará el equipo a tierra. ADVERTENCIA: ¡Esta unidad tiene voltajes peligrosos!. En su interior no hay piezas que pueda reparar el usuario. Las reparaciones o modificaciones hechas por el usuario pueden dar como resultado cargos de reparación no cubiertos por la garantía, y producir situaciones de riesgo eléctrico o violación de los códigos eléctricos. ON Series 3.3-5.0 kVA User Instruction Manual 5 Theory of Operation No retire la cubierta. Todas las reparaciones deben ser realizadas por personal de servicio calificado. Los voltajes del interior de las UPS pueden ser mortales. Los componentes internos tienen electricidad aun cuando el interruptor esté en la posición APAGADO (OFF). Incluso si la batería está desconectada y la unidad desenchufada, se almacena energía en capacitores de alto voltaje, lo cual representa un peligro grave de descarga. Theory of Operation Input Surge Suppression Backfeed Switch The ON Series UPS has two operating modes: Conditioned AC Power and Conditioned Battery Backup. Low Impedance Isolating Transformer ONBoost Output Filter (Virtual Kelvin Ground®) Load Charger Inverter + – Battery Fig. 1: ON Series UPS Block Diagram AC Power Mode When AC input power is present and within the correct voltage range, the UPS provides fully conditioned power: • Computer-based equipment is protected from harmful transient voltage spikes and other electrical noise. • UPS detector circuits continuously monitor the utility power for blackout, low voltage, and overvoltage events. During extended low voltage periods the UPS uses ONBoost® technology to conserve battery power. 6 ON Series 3.3-5.0 kVA User Instruction Manual Theory of Operation When a line sag is detected, ONBoost raises the output voltage to keep it within an acceptable range. NOTE: The ONBoost function is not available while on bypass. The UPS will automatically switch to normal output voltage mode when “bypass” is selected. ONBoost operation is indicated by lighting of the decimal point on the right side of the display. Battery Backup Mode In a severe over- or under-voltage situation, the microprocessor control circuits determine that AC power is no longer in an appropriate voltage range. The UPS rapidly switches to battery power to supply continuous conditioned power. While in backup mode, detector circuits monitor the return of AC power. The UPS synchronizes with the AC source frequency when utility power is available. The AC source must be stable for 4-5 seconds before the UPS will return to the AC source from battery. If no further interruption occurs, the UPS switches to AC power mode. The load equipment is supplied continuously with conditioned power even when running in battery backup mode. If the battery becomes exhausted while maintaining the load, a low battery warning is sounded, displayed on the front panel, and transmitted via the communications port a minimum of two minutes prior to termination of battery backup. Once battery backup terminates, the UPS output turns off. The UPS monitors the line and provides output when utility power is restored to normal operating range. ON Series 3.3-5.0 kVA User Instruction Manual 7 Theory of Operation Load Start-up The UPS front panel display may initially show “c8” or “c9” during the load power-up sequence due to momentary current surges. The display returns to “99” or less when the load is in range. Fig. 2: UPS Front Panel Display Output Overload Protection The UPS output is constantly monitored. If the output is loaded to more than 105 percent of the UPS watt rating, battery power to the load is not available. The digital display for output overload is “c8.” If the output load exceeds 125 percent, “c9” is displayed and the output turns off completely after two seconds. The digital display reads “c9” (or “c1” if the input circuit breaker has opened). To reset the UPS, turn the UPS front panel switch “OFF.” Reduce the load or reset the breaker (if necessary) and then turn the UPS front panel switch “ON.” (See Input Protection on page 9 for more information.) For individual outputs that have circuit breakers, excess current may open these breakers without overloading the UPS. Reduce or redistribute the load and reset the circuit breaker. (See figure 3 on page 9.) Call ONEAC Technical Support for further assistance. (See Technical Support on page 1.) 8 ON Series 3.3-5.0 kVA User Instruction Manual Theory of Operation Input Protection A grossly overloaded UPS or shorted output, may trip the rear panel input circuit breaker. The front panel display reads “c9” or “c1” if the input circuit breaker has opened. To reset the circuit breaker, set the breaker to the “ON” position. (See figure 3.) • If the circuit breaker trips repeatedly following reset, unplug the equipment from the UPS output receptacles and reset the circuit breaker once again. • If operation appears to be normal, check the total load. Add load to the output one device at a time. Check the % load on the front panel display after each device is powered “ON.” • If the circuit breaker trips with nothing plugged into the output receptacles, there may be an internal problem with the UPS. Call ONEAC Technical Support for assistance. (See Technical Support on page 1.) Output Circuit Breakers Input Circuit Breaker Fig. 3: UPS Back Panel ON Series 3.3-5.0 kVA User Instruction Manual 9 Theory of Operation Environmental Reference Ground® The UPS provides a common ground point for system components and static protection devices such as: • Network cable segments that require shield grounding, • Static control devices such as floor mats, table mats, static-free work benches and • Other devices that require a reference ground connection. Chassis Ground Point Fig. 4: Chassis Ground Reference Secure ground wire using the compression screws on the ground bar of the UPS back panel. 10 ON Series 3.3-5.0 kVA User Instruction Manual Setup and Installation Setup and Installation Inspection and Unpacking Before shipment, this product was tested, inspected, and found to be free of mechanical and electrical defects. Upon receipt of your UPS, carefully examine the exterior of the packing containers for any sign of physical damage. Notify the carrier immediately if damage is present. Retain the packaging materials for reuse (refer to Return Procedure on page 47) or dispose of the materials properly. Once unpacked, inspect the unit for any damage that may have occurred in transit. If damage is evident, contact ONEAC Technical Services immediately (see Technical Support on page 1) for assistance. Location Before connecting equipment to the UPS, be sure that the designated UPS location is easily accessible for all connections: load to UPS, input power to UPS, battery to UPS, and communications. ON Series 3.3-5.0 kVA User Instruction Manual 11 Setup and Installation Setup Precaution CAUTION: Do not attach laser printers to the UPS. A laser printer draws high power during use and may overload the UPS. ATTENTION: To reduce the risk of fire, connect only to an agency-listed circuit breaker; 30 amps for the ON3300 or 50 amps for the ON3305 and ON5000. Maximum branch circuit overcurrent protection must be in accordance with the NEC, ANSI, NFPA70. Environmental Considerations Ambient operation is 10,000 feet (3,000 meters) maximum elevation; 0 to 95% humidity, non-condensing; and 32°F to 140°F temperature(0°C to 40°C temperature). Long Term Storage Improper long-term UPS storage may damage the UPS battery and invalidate the battery warranty. Unplugging a UPS from its AC power source for an extended period of time results in reduced battery charge. The system code may show a “c4” for 2 – 4 hours per battery cabinet after utility power is restored. To keep the batteries fully charged and to maximize the life of the batteries, connect the UPS to a properly wired input power source while it is in storage. If the UPS is stored without input power, connect it to a power source for a minimum of 24 hours at least once every 4 – 6 months. ATTENTION: If the unit will be stored without input power, be sure all battery breakers are in the “OFF” position. 12 ON Series 3.3-5.0 kVA User Instruction Manual Installing ON3300 and ON5000 Systems ATTENTION: Be sure all battery breakers are in the “ON” position during the periodic 24-hour recharge procedure If the storage temperature is greater than 86°F (30°C), connect the UPS to a power source for 24 hours every 2 to 3 months. The UPS must not be stored at temperatures below +5°F (-15°C). Ventilation The ventilation requirement for the ON Series 3.3-5.0 kVA UPS is 4 inches (10 cm) minimum clearance on the front and back and zero space on the sides. Installing ON3300 and ON5000 Systems NOTE: Use Appendix A: Quick Set-Up Instructions on page 48 for models ON3300NTxx, ON305NTxx, ON5000NTxx, ON3300A8Sxx, ON3305A8Sxx, ON5000A8Sxx (xx= number of battery strings). Input and Output Depending on the model, the ON3300 and the ON5000 require a single phase 208 or 220-240VAC, 60Hz or 50/60Hz input power circuit. Use the following instructions for all other models. Table 1. Input Types Model Cord Plugs L6-30P ON3300 6-50P ON3305 or 5000 ON Series 3.3-5.0 kVA User Instruction Manual 13 Installing ON3300 and ON5000 Systems Voltage Selection Setting Before connecting the UPS to the AC input circuit, test the input line voltage of the circuit to determine whether the utility source is delivering 208 or 220-240 volts. Verify that the input and output voltages of the UPS match the AC input circuit voltage and power requirements of the load. This can be verified by referring to the part number on the back of the UPS, specifically the 7th and 8th character. For example: O N X X X X - __ __ X X X X 3 4 5 6 7 8 9 10 11 12 1 2 The 7th character indicates if the factory-set voltage is adjustable, according to table 2. The 8th character indicates the input and output operating voltages set at the factory according to table 3. Table 2. 7th Character B Input/Output Voltages are adjustable I Input Voltage is adjustable O Output Voltage is adjustable F Input/Output Voltages are fixed Table 3. 8th Character 14 Input Output A 208 208 B 208 230 C 230 208 D 230 230 E 200 200 F 200 120 G 208 120 H 230 120 J 200 100 ON Series 3.3-5.0 kVA User Instruction Manual Installing ON3300 and ON5000 Systems In some models, the UPS input and output voltages set at the factory can be changed by using the “voltage selection” jumpers on the rear panel of the UPS. (See figure 5 on page 15.) Voltage Selection Jumper Cover Fig. 5: Rear Panel of ON Series 3.3 and 5.0 kVA UPS CAUTION: Before making any adjustments, be sure the front panel power switch is in the “OFF” ( ) position and the AC input power to the UPS is disconnected by opening the breaker at the utility distribution panel, or unplugging the UPS from the AC power source. If adjustments are needed, remove the voltage selection cover, refer to the label to the left of the cover, and reset the input and output to match the voltages required. Contact ONEAC for assistance if needed (see Technical Support on page 1). Once completed, replace the voltage selection cover showing the appropriate voltage label. ON Series 3.3-5.0 kVA User Instruction Manual 15 Installing ON3300 and ON5000 Systems Table 4. Voltage In/Out Specifications, 60Hz Models (examples) 208/220-240 Output 110-120 Output Utility Input VAC UPS In/Out Voltage Selection Setting On AC On Battery On AC On Battery 208 208 In 208 Out 208 208 115 115 208 208 In 220-240 Out 230 230 115 115 (220) 230 (240) 220-240 In 208 Out (196) 208 (217) 208 (110) 115 (120) 115 (220) 230 (240) 220-240 In 220-240 Out (220) 230 (240) 230 (110) 115 (120) 115 Table 5. Voltage In/Out Specifications, 50/60Hz Models 208/220-240 Output 110-120 Output Utility Input VAC UPS In/Out Voltage On AC On Battery On AC On Battery 230 230 In 230 Out 230 230 None None 16 ON Series 3.3-5.0 kVA User Instruction Manual Installing ON3300 and ON5000 Systems Connections CAUTION: Before proceeding, make sure the UPS voltage settings match the AC Input voltage as described in the Voltage Selection Setting section on page 14. Improper connections or start-up may result in damage to the UPS and/or the connected load. 1. Set the front panel ON/OFF switch to “OFF.” 2. At the main electrical distribution panel, set the AC source “OFF.” 3. On the UPS rear panel, set the battery (DC) circuit breaker “OFF.” Battery Breaker Battery Input Cable Battery Connector Additional Battery Connector Fig. 6: UPS Back Panel 4. A. For configurations using KS or CR battery cabinets, follow the battery connection instructions included with the cabinet. B. If a connector cover is present on the UPS, remove it and connect the battery cable. Save the cover for possible future reuse. Proceed to Connecting the UPS Input Power on page 19. C. Refer to figure 6 and secure the battery input cable connector to the UPS rear panel using the connector’s captive screws. 5. A. For configurations using one or more ONXBC battery cabinets, refer to figure 7 as a guide to connect multiple battery cabinets; i.e., #1 to the UPS, #2 to #1, etc. ON Series 3.3-5.0 kVA User Instruction Manual 17 Installing ON3300 and ON5000 Systems B. In each battery cabinet, set each battery circuit breaker to “OFF.” C. Secure each battery cable connector using the connector’s captive screws. If a connector cover is present, remove it and connect the battery cable. Save the cover(s) and hardware for possible future use. UPS Protective Cover #1 #3 #4 #2 #5 Fig. 7: Connecting Multiple ONXBC Battery Cabinets #5 #1 #4 #2 #3 Fig. 8: Connecting Three-High Battery Cabinets CAUTION: Be sure to leave the protective cover on the last (unused) battery connector (as in figure 7 on page 18, cabinet #5) to reduce the risk of electrical shock. 18 ON Series 3.3-5.0 kVA User Instruction Manual Installing ON3300 and ON5000 Systems Battery Circuit Breaker C D A B Battery Circuit Breaker Fig. 9: Battery Connections D. Set all battery breakers to the “ON” ( | ) position. During this step, count how many cabinet shelves have batteries. This information is needed in a later step. Continue until all battery packs are connected and all circuit breakers are “ON.” Close and latch each battery cabinet door. Proceed to Connecting the UPS Input Power. Connecting the UPS Input Power 1. A. Connect the input power cord from the UPS (see figure 10) to a properly-grounded AC power source consisting of a branch breaker no larger than 30A for ON3300or 50 A for ON3305 or ON5000. Battery Breaker Chassis Ground Point Utility Power Fig. 10: Connecting the Power B. For hardwired unit see Appendix C: Hardwire Installation Instructions on page 55. 2. At the main electrical distribution panel, set the AC source “ON.” 3. Set the battery breaker on the UPS rear panel to “ON.” ON Series 3.3-5.0 kVA User Instruction Manual 19 Connecting the Load NOTE: It is acceptable to turn “ON” the rear panel battery breaker prior to the AC breaker, however turning on the AC breaker first is recommended to reduce in-rush current stress on the battery breaker and other components. It is also recommended to verify all battery breakers are “ON” every three months. Connecting the Load 1. Connect the load(s) to the UPS according to equipment voltage requirements. (See figure 10 on page 19.) 2. Use the chassis grounding points, (see figure 10) to provide safety ground connections for load devices powered by the UPS. NOTE: The UPS can deliver full rated output power on either its 208/220-240V or its 115V outputs. However, if the load is powered by the 115V circuits, the maximum output current is limited to 15 amps per duplex. Positioning the UPS 1. Position the UPS in its designated area, ensuring all connections are maintained. Do not risk accidental disconnection. 2. Using a 1/2” wrench, adjust the load levelers at the bottom at each corner to stabilize and level the UPS. UPS Start Up 3. To power up the connected load, refer to figure 11, and press the front panel ON/OFF switch to the “ON” ( | ) position. The front panel display should illuminate. Fig. 11: Front Panel ON/OFF Switch and Display 20 ON Series 3.3-5.0 kVA User Instruction Manual Connecting the Load This completes the UPS installation connections. Proceed to Battery Pack Programming on page 23, then see Features and Specifications on page 27. Front Panel ON/OFF Switch The UPS ON/OFF switch can be used as a master ON/OFF switch for the protected equipment. The front panel ON/OFF switch controls the power to the load Fig. 12: Front Panel ON/OFF Switch Pressing the “OFF” ( output power off. ) side of the switch turns the Pressing the “ON” ( | ) side of the switch supplies output power to the load. NOTE: The power ON/OFF switch controls output power only. The unit will continue to operate the battery charger and the control and communication circuits even when the front panel switch is in the “OFF” position. ON Series 3.3-5.0 kVA User Instruction Manual 21 Front Panel Display Front Panel Display Three LEDs operate in conjunction with a digital display on the front panel to show system status. Table 6. System Status 1 When the “Capacity % In Use” LED is on, the digital display Capacity % shows the percentage of capacity in use, in one percent In Use increments, with full load displayed as “99”. 2 When the “On Inverter % Battery” LED is on, the digital display On Inverter indicates the relative battery runtime remaining, in five percent % Battery increments, during an AC line power failure. 3 System Code When the “System Code” LED is on, an unusual condition exists. Refer to the Table 16, “System Codes,” on page 45 to interpret the reading. Digital Display (0-99 and System Codes) 1 Capacity % In Use 2 On Battery % Remaining 3 System Code Fig. 13: LED Lights on Front-Panel Display When the UPS is initially connected to AC power, it will automatically perform self-tests. During the self-tests, the display will show “50” or “60” depending on the input frequency. For other displays, see Troubleshooting on page 43. Once input frequency is identified, the display will go blank. Press the front panel “ON” switch. The “Capacity % In Use” LED will illuminate and the digital display will indicate the percentage of capacity in use. 22 ON Series 3.3-5.0 kVA User Instruction Manual Battery Pack Programming The firmware version level is briefly displayed when the UPS is turned off: 1. Turn “OFF” the UPS output by pressing the ON/OFF switch to the “OFF” position. 2. If the output must remain “ON,” then a quick (<0.5 second) OFF-ON sequence of the ON/ OFF switch will maintain the load and briefly display the revision level. If the “System Code” LED is illuminated, refer to Table 16, “System Codes,” on page 45 for interpretation. NOTE: When first connected to AC power, or after a power outage, “c4” may be displayed to indicate battery charging for up to 4 hours per battery string. Battery Pack Programming Above the front panel display is the “Battery Pack Programming” button. Battery Pack Programming Button Fig. 14: Front Panel Display The function of the Battery Pack Programming button is to program the capacity of the batteries connected to the UPS in 17AH increments. For example: ONXBC-2C1017 has one string of (10) 17AH batteries programmed as (1) 17AH capacity. This allows the UPS to accurately monitor and report battery status conditions. ON Series 3.3-5.0 kVA User Instruction Manual 23 Battery Pack Programming Battery Pack Programming Procedures The number of battery capacity increments is factory-set for all UPS and battery cabinets shipped as one system. If your configuration has additional battery cabinets, change the battery pack setting accordingly. Calculate Set Value NOTE: AC input power to the UPS must be present and the front panel ON/OFF switch must be in the “ON” position to verify or change the battery pack value setting. NOTE: If the total battery capacity is less than 17AH, set the count to zero (0). For Multiple Standard Battery Cabinets If you are using multiple standard battery cabinets (ONXBC), total the number of battery strings by counting the number of shelves that have batteries (2 battery packs per shelf = one string) in each cabinet. C D Shelf 2 Shelf 1 A B Fig. 15: Battery Packs If one shelf is occupied, the value is 1. If two shelves are occupied, the value is 2. The total number of shelves with batteries is the value to be programmed. For Optional Battery Cabinets If you are using optional battery cabinets with model numbers beginning with KS or CR, find your battery 24 ON Series 3.3-5.0 kVA User Instruction Manual Battery Pack Programming cabinet model number in table 7 to determine the value to be programmed. Table 7. KS and CR Battery Cabinet Value Battery Cabinet Model Number Value to be Programmed KS6-1025X-120 1 KS7-1035X-120 2 KS7-1050XL-120 3 KS7-1065X-120 3 KS71090X-120 5 CR1-10100X-120 5 CR1-10120X-120 7 CR1-10150X-120 8 CR3-2090X120 10 CR3-20150X-120 17 CR6-30100X-120 17 CR6-30120X-120 21 CR6-30150X-120 26 Verify Set Value Press and hold the “Battery Pack Programming” button using a paperclip or other small tool for a minimum of two seconds. If the value displayed is incorrect, proceed to the next section, Change Factory-Set Value. Otherwise, the procedure is complete and the normal display will resume in five seconds. This completes the installation procedure. Proceed to Features and Specifications on page 27. ON Series 3.3-5.0 kVA User Instruction Manual 25 Battery Pack Programming Change Factory-Set Value ATTENTION: To advance a flashing display digit, momentarily press and release the programming button. 1. Using a paperclip or other small tool, press and hold the “Battery Pack Programming” button until the right-hand (“ones”) digit begins to flash then release the button. 2. To increment the “ones” digit, momentarily press the “Battery Programming” button. Advance this digit to the “ones” value to be programmed. (See Table 7, “KS and CR Battery Cabinet Value,” on page 25 for specific values.) 3. To change to the “tens” digit, press and hold the button until the left-hand digit begins to flash, then release the button. 4. To increment the “tens” digit, momentarily press the “Battery Programming” button. Advance this digit to the “tens” value to be programmed. (See Table 7, “KS and CR Battery Cabinet Value,” on page 25 for specific value.) NOTE: To switch back to the “ones” digit, press and hold the “Battery Programming” button until the “ones” digit begins to flash then release the button. The battery string number programmed will be stored and normal display operation will automatically resume within five seconds after the last “Battery Programming” button operation. 26 ON Series 3.3-5.0 kVA User Instruction Manual Features and Specifications Features and Specifications ON Series Family The ON Series family of UPS products features a diverse range of power levels, installation configurations, and performance features. Standard and Standard Extended Runtime models are configured for office installation, having attractive appearance and low noise levels. Rackmount and Rackmount Extended Runtime models provide the same performance and connectivity as Standard Systems and are designed for standard 19 inch communications rack installation. Wallmount Extended Runtime models feature compact designs for installation in phone closets or limited-space environments. Most Standard models attach to the AC source and load equipment using removable power cords. ON3300 and ON5000 UPS models are also available in hardwired configurations for integration into distributed-power installations. Table 8. Family Overview Standard ON400 available ON600 available Rackmount Standard Extended Runtime Wall Mount Extended Runtime Rackmount Extended Runtime available available available available ON900 available available ON1300 available available ON2000 available available available ON2200 available ON3300 available ON5000 available ON Series 3.3-5.0 kVA User Instruction Manual available available 27 Features Features Full output isolation and power conditioning with Virtual Kelvin Ground output filtering Five-year warranty on power and control systems Two-year warranty on ONBPbattery(s) Sinusoidal inverter wave form, load regulated Hot-swap, user-replaceable ONBP battery packs Intelligent battery management system: • Battery condition monitoring and status alerts • Low battery indication • ONBoost, low line voltage compensation without battery depletion • Inverter shutdown control • Battery charge indicator • Powerful Battery Charger Hot-swap, user-replaceable control module with standard bypass Hot-swap control and power module replacement with optional maintenance bypass Comprehensive front panel display Extended runtime Compact design System intelligence and communications: • Basic and Advanced dual function interface • Basic Interface supports Novell, BANYAN, Lan Server, and Windows 95/98, 2000 and NT • Advanced RS232 UPS control language support information required for IETF UPS MIB conformance • Auxiliary interface expansion slot • Fully isolated contact closures • Programmable switchover thresholds • Intelligent runtime estimates • Unit identification stored in memory for remote asset management • Digital load meter with output overload protection and recovery indication 28 ON Series 3.3-5.0 kVA User Instruction Manual Physical and Electrical Specifications Physical and Electrical Specifications Table 9. Performance Characteristics Specification and Characteristic Nominal Input and Output Voltage (Models Specific) ON3300 ON3305/ON5000 208/220-240V input, 120/208/220-240V output 208V input, 208V output 220-240V input, 220-240V output 230V input, 230V output See Table 4, “Voltage In/Out Specifications, 60Hz Models (examples),” on page 16 for details on input and output voltage under various conditions. Service Branch Beaker “REQ’D” In all units, branch breaker must NOT exceed 50A, Recommended sizes: 3300 VA = 30 A, 3305 and 5000 VA = 50 A Frequency (model specific) 60Hz or 50/60Hz auto-detect Default Input Voltage Tolerance (low/high) 208VAC input = 162/240 220-240VAC input= 180/266 Input Frequency Tolerance Surge Voltage Withstand Capability Surge Voltage Let-through (max.) ±3% on power up; ±15% normal operations ANSI/IEEE C62.41 Category A&B, 6kV,200 and 500 Amp, 100kHz Ringwave <10V Normal mode (L-N), <0.5V Common mode (N-G) when subjected to 6kV ANSI/IEEE C62.41 Cat. A Normal and Common Mode Clamping Response Time Transfer Time (inc. decision time) instantaneous 2.5ms typical, 3.0ms maximum On Battery Output Waveform ONBoost sinusoidal boosts output voltage 12.5% without using battery Load Power Factor Range (crest factor) UPS 0.65 to 1.0(3) - will support loads rate 0.5 to 1.0(<5) Inverter Waveform Total Harmonic Distortion <3% THD Sinewave, 0 to100% resistive load, typical Environmental Considerations 32°F to 140°F (0°C to 40°C) 0 to 95% rh, non-condensing 10,000 feet (3,000 meters) elevation Batteries sealed, maintenance-free, lead acid with a 3 - 6 year typical lifetime Recharge Time to 60% Available Capacity 2 - 4 hours per ONXBC battery cabinet with a built in 500 watt charger ON Series 3.3-5.0 kVA User Instruction Manual 29 Physical and Electrical Specifications Table 9. Performance Characteristics (Continued) Specification and Characteristic ON3300 ON3305/ON5000 Efficiency (100% load) on Utility 92% Heat Dissipation (100% load) on Utility 200 watts, 680 btu/hr 300 watts, 1122 btu/hr Heat Dissipation (100% load) on Inverter 335 watts, 1130 btu/hr 500 watts, 1700 btu/hr Agency Approvals (model specific) UL, cUL, FCC, and CE Table 10. Connections, Dimensions, Weights (UPS only) Maximum Capacity (volt-amp/watts) ON3300 ON3305 ON5000 L6-30P or Hardwire 6-50P or Hardwire 6-50P or Hardwire ON-NT Models (3) L6-30R (4) 5-15R (3) L6-30R (4) 5-15R (3) L6-30R (4) 5-15R ON-A8S Models (8) 5-15R (1) L6-30R 8) 5-15R (1) L6-30R 8) 5-15R (1) L6-30R ON-HW Models Hardwire Hardwire Hardwire Maximum Height - in. (cm.)** Input Plugs* Output Receptacles 17.5 (44) 17.5 (44) 17.5 (44) Maximum Width - in. (cm.) 17 (45) 17 (45) 17 (45) Maximum Depth - in. (cm.) 22 (56) 22 (56) 22 (56) 226 (103) 256 (116) 256 (116) Net Weight - lbs. (kg.)** * Several standard configurations, including hardwired, are available. Others available upon request. ** Add 4.2 inches (11 cm.) to height and 24 pounds (11 kg.) to weight for systems with wheel base. Table 11. ONXBC Battery Cabinet Dimensions and Weights One String (10, 17AH Batteries) Two Strings (20, 17AH Batteries) 17.5 (44) 17.5 (44) Maximum Width - in. (cm.) 17 (45) 17 (45) Maximum Depth - in. (cm.) 22 (56) 22 (56) Net Weight - lbs. (kg.)** 218 (99) 356 (161) Maximum Height - in. (cm.)** ** Add 4.2 inches (11 cm.) to height and 24 pounds (11 kg.) to weight for systems with wheel base. 30 ON Series 3.3-5.0 kVA User Instruction Manual Physical and Electrical Specifications Table 12. ON Series 3.3-5.0 kVA Extended Runtime UPS Sizing Runtime (minutes)* Number of Battery Strings UPS Watts VA Load 1 2 3 4 ON3300/3305/5000 1100 1650 53 133 227 332 ON3300/3305/5000 1300 1950 43 107 182 266 ON3300/3305/5000 1700 2550 30 75 128 187 ON3300/3305/5000 2000 3000 24 61 103 151 ON3300/3305/5000 2200 3300 22 53 91 133 ON5000 2400 3600 19 48 81 119 ON5000 2700 4050 16 41 70 102 ON5000 3000 4500 15 36 63 89 ON5000 3133 4700 13 34 60 84 ON5000 3400 5000 12 31 53 77 * Typical runtimes based on fully charged, new batteries operating under typical load conditions. Time estimates assume a switch-mode supply with a power factor of 0.65. Runtimes are affected by battery age, ambient temperature, site-specific UPS usage patterns and load characteristics. Runtimes shown are based on calculated values. Actual runtimes may vary. ON Series 3.3-5.0 kVA User Instruction Manual 31 Standard Interface Standard Interface Features: • Basic Interface supports communications to Novell, BANYAN, LAN Server and Windows NT • Advanced RS232 Interface supports information required for IETF UPS MIB conformance • Simulated relay closures support systems requiring status signaling via open or closed connection circuits. Table 13. 25 Pin Dual Function Interface, Basic and Advanced Mode Pin # Advanced Interface Specifications Signal 1 Low battery – normally open 2 Tx 3 Rx 5 Line fail – RS232 static levels 7 Signal ground 8 Low battery – RS232 static levels 10 Line fail – normally open 11 Common for simulated relay closures 18 Line fail – normally closed 20 Shutdown (to UPS) 25 Low Battery – normally closed Using the 25-pin interface connector, you can establish full-duplex RS232 communications using pin 2 as UPS transmit, pin 3 as UPS receive and pin 7 as signal ground. A 1-to-1 interface cable, such as ONEAC’s CA-9F, is required. When the Advanced Interface mode is used, the “shutdown” input must be disabled. To disable the signal (factory default), remove the I/O PCB by removing the screws and pulling the PCB out. NOTE: Remove power before removing or inserting the PCB. Move the jumper on P3 to pins 1 and 2. Replace the PCB. 32 ON Series 3.3-5.0 kVA User Instruction Manual Standard Interface Basic Interface Specifications The Basic interface primarily supports systems that use signals indicating “AC Line Fail” and “Low Battery” as status inputs to monitor software. These indications are provided as RS232 level signals at pins 5 and 8, again with pin 7 as signal ground. A “condition not true” voltage level is at –5V (or less) indicates AC Line or Battery Voltage is okay while a “condition true” voltage level is at +5V (or higher) indicates the AC Line has failed or the Battery Voltage is low. An interface cable, such as ONEAC’s CA-NTMERIDIAN, connects the UPS to systems with software configured to respond to these outputs. In Basic Interface Mode, the “Shutdown” signal at pin 20 can turn off the UPS during battery backup operation if the jumper on the Basic Interface PCB is set for it to be enabled. Remove the PCB and move the jumper on P3 to pins 2 and 3 to enable “Shutdown”. Also check that P4 is set to 3-5 and 4-6 (factory default). When enabled, a positive voltage (3 to 24VDC with respect to pin 7) shuts down the UPS Inverter to conserve the remaining battery charge. A voltage at (or below) ground allows the Inverter to run. See On Line or Inverter Remote Off Interface Specifications on page 34 for further information. Split Interface Specifications The UPS allows both the full-duplex communications at pins 2 and 3 as well as the static signaling at pins 5 and 8 to be enabled simultaneously. Together, these can support both a network server using the Advanced Interface as well as a computer or other device using the Basic Interface. ONEAC’s “Y-shaped” accessory cable ONEPLUS‚is available for this purpose. By using this cable, the Shutdown signal can be enabled by moving the P3 jumper to pins 2 and 3 on the I/O PCB. Simulated Contacts Interface Specifications Pins 1, 10, 18 and 25 are used as signaling outputs to systems that rely on open-circuit or closed-circuit connections as indications of AC Line Failure or a warning of Low Battery voltage. These pins are ON Series 3.3-5.0 kVA User Instruction Manual 33 Isolated Contacts Interface connected to transistors that either conduct current to ground (to resemble a closed relay contact) or do not conduct current (to resemble an open relay contact). Voltage and current limits for these pins are 40VDC and 25 mA. If the related condition is “true”; i.e., AC Line has failed or Battery is low, pins 10 and 1, respectively, close to pin 11 while pins 18 and 25 are opened. If the related condition is “not true”, pins 10 and 1 are opened and pins 18 and 25 are closed to pin 11. Pin 11 is connected to ground through a 22.1 Ohm resistor. Isolated Contacts Interface This interface provides isolated Form C contact closures for systems not compatible with the simulated contact closures described above. Table 14. 9-pin Basic Isolated Contacts Pin # Function / Signal 1 and 2 No Connection 3* Shutdown + 4* Shutdown - 5 Relay Common 6 Low Battery N/C 7 Low Battery N/O 8 AC Fail NC 9 AC Fail N/O * Shutdown requires a 3 to 24VDC signal to activate. On Line or Inverter Remote Off Interface Specifications 34 With software control, the Shutdown function can be programmed to be Remote Off. This will turn the UPS output on and off from a remote location. Pins 3 and 4 on the 9 pin Isolated Contact port, can be shorted to maintain the output. If opened, the output of the UPS is turned off. On the I/O PCB, the jumpers for P4 must be changed to 1-3 and 2-4. This enables an internal power supply so external ON Series 3.3-5.0 kVA User Instruction Manual Isolated Contacts Interface power is not required. With the internal supplies connected, pin 4 is referenced to ground and the open circuit voltage is less than 5 VDC. CAUTION: Do not remove the I/O PCB without removing its power source. The UPS supplies can be turned off in two ways. A. Loads can be turned off. Turn the front panel switch to the “OFF” position. Disconnect the input power source by unplugging the line cord, opening the branch breaker or UPS input AC circuit breaker. Loosen the fasteners for the Control Module and pull module out of its connectors. B. Loads cannot be turned off. Turn the Bypass switch to the Bypass or ON position. Front Panel Display should read “U6”. Loosen the fasteners for the Control Module and pull module out of its connectors. This will disconnect the UPS power supplies. 1. Remove screws that secure the interface card to the UPS rear panel. 2. Carefully remove the board. Handle with care at all times to prevent damage. 3. Locate the “P3” I/O shutdown jumper. 4. Remove Jumper from Pins 1 and 2 (disabled). 5. Place jumper on Pins 2 and 3, enabling inverter shutdown for Basic interface mode. ATTENTION: Most computers do not control the signal levels of voltage present on serial port pins during the boot process. When starting a computer while the UPS is operating on inverter, the computer may inadvertently turn the UPS off if inverter shutdown is enabled. 6. Carefully replace the board and secure it to the UPS. 7. Restore proper operation by reversing the procedure chosen above. ON Series 3.3-5.0 kVA User Instruction Manual 35 UPS Options UPS Options The ON Series UPS can be customized to suit your particular application. Special types of input and output connections (plugs, receptacles, hardwired) are available as factory installed options for all models. Upgradeable 3.3 kVA The capacity of the ON3305 model can be increased from 3.3 kVA to 5.0 kVA to accommodate future expansion. Using the UPS bypass feature, there is no need to shut down the UPS or the critical load during this user-safe upgrade procedure. Full Maintenance Bypass • The UPS Control Module monitors AC and DC voltage and also generates the power for battery back-up. The Power Module provides switching of AC power at the UPS input and output. • Systems with a rear panel control module bypass switch allow only the Control Module to be replaced without loss of power to the load. • Systems with an optional maintenance bypass switch allow both the control and power modules to be replaced without loss of power to the load. See Appendix B: Installing Replacement Modules on page 51 for conditions and operations of the bypass switch. Interface Options ONEAC UPS hardware and software monitoring interfaces are powerful network management tools. They enhance system fault tolerance by providing automatic shutdown and restart, and allow network managers to access vital power and UPS status information. Interface options provides signals to shut down LAN Manager, LAN Server, and Windows NT environments. MopUPS® for Windows MopUPS for Windows is compatible with Windows 95/98, 2000 or NT. When installed in a Windows NT or 2000 system, MopUPS runs as a service. 36 ON Series 3.3-5.0 kVA User Instruction Manual Interface Options MopUPS constantly monitors your UPS and gracefully shuts down the operating system in the event of a prolonged power outage. An intuitive Graphical User Interface (GUI) steps you through configuration of various automatic event responses such as network, e-mail and pager alerts, event logging and command file execution. An integrated utility lets you view UPS front panel information and configure UPS operating parameters from anywhere on your network. MopUPS for UNIX MopUPS for UNIX provides automatic system shutdown and status code messaging capability in UNIX environments, including SCO, UnixWare, Sun Solaris, IBM-AIX, HP-UX, NCR, SGI, Digital UNIX, and Motorola System V/88. ONEPLUS Cable ONEPLUS cable accessory kit allows communications from a single ON Series UPS to initiate unattended system shutdown sequences on two or more servers. Additional servers can be daisy-chained by using multiple cables. ManageUPS™NET — SNMP/Web UPS Network Adapter For integrated, in-band manageability of dedicated communications switching systems, the SNMP/web interface card with SNMP-based network management utilities supports in-band monitoring of remote UPSs over wide-area TCP/IP networks. ManageUPSNET provides network access to current conditions and UPS configuration options for UPSs attached to an Ethernet LAN segment. Use your web browser to reach the “home page” of an individual UPS to view identification, current status, and UPS control frames. Link to ONEAC’s web site for more information. ManageUPSNET provides the means to manage UPSs supporting PBX, router or other switching/ repeating systems where MopUPS cannot be installed on a nearby server or workstation. ManageUPSNET can also be used to reboot servers ON Series 3.3-5.0 kVA User Instruction Manual 37 Interface Options and PCs attached to the UPS when a server lockup makes MopUPS inaccessible. Both network and RS232 ports are active concurrently. This allows remote SNMP-based monitoring and local monitoring/auto-shutdown of CPUs running MopUPS or MopUPS for UNIX or MopUPS for Novell. When attached to a modem, the interface port enables remote monitoring and Agent configuration. An embedded SNMP Agent (MIB II compliant) supports Subset, Basic, and Advanced compliance groups defined in the May 1994 Internet Proposed Standard UPS MIB. The ManageUPSNET adapter has an RJ-45 connector for 10BaseT ethernet networks. 38 ON Series 3.3-5.0 kVA User Instruction Manual Battery Considerations Battery Considerations The UPS must be adequately ventilated to prevent system overheating and enhance battery life. The ON Series 3300 and ON5000 UPS must be installed with a minimum 4 inches (10 cm) clearance on the front and back sides. To ensure optimal performance and battery life, ONEAC selects premium quality batteries and has designed the UPS battery charger and test circuits to match the characteristics of these batteries. To preserve the performance and warranty of your ON Series UPS, use only original equipment replacement batteries. Using other than ONEAC approved battery packs may result in reduced battery performance or damage to the UPS. The UPS uses sealed, leak-proof, lead-acid batteries that do not emit corrosive gasses. ATTENTION: The batteries in this UPS are recyclable. Dispose of the batteries properly. See Battery Disposal on page 42. Battery Maintenance Customer maintenance of the ON Series UPS is limited to battery pack replacement of the standard ONXBC cabinet and in the control and power modules. Contact ONEAC Technical Services (see page 1, Technical Support) with any other service needs. Ordering New Batteries Replacement batteries may be ordered directly from ONEAC (see Technical Support on page 1) or from your local authorized representative or reseller. ON Series 3.3-5.0 kVA User Instruction Manual 39 Battery Considerations Servicing ONXBC Batteries Contact the factory if your battery cabinet has a KS or CR prefix in the model number. These models have no user-serviceable or user-replaceable parts. The ONXBC battery cabinet houses batteries in a user accessible enclosure. Battery replacement is a safe procedure that is safe from electrical hazards. The UPS and the critical load may remain on-line and operational during the procedure. CAUTION: Battery back up is not available if all battery strings are opened (disconnected). The following precautions should be observed while servicing battery systems: CAUTION: To reduce the risk of electrical shock: • Remove any watches, rings, or other metal objects. • Use tools with insulated handles. • Wear rubber gloves and boots. • Do not lay tools or metal objects on top of batteries. • Disconnect charging source prior to connecting or disconnecting battery terminals. ONXBC Battery Replacement CAUTION: Each battery string consists of two ONBP-517 battery packs. Replace both packs at the same time. Premature battery failure or equipment damage can occur if old and new batteries are mixed. To order a replacement string, use ONEAC part number ONBP-517X2 An ONXBC battery cabinet may have two or four battery packs (1 or 2 strings). If batteries are removed for any reason, take care to mark them in their original pairs and replace them together on the shelf they were originally on. 40 ON Series 3.3-5.0 kVA User Instruction Manual Battery Considerations Battery Pack Retaining Bar C D A B Battery Breaker Fig. 16: ONXBC Battery Cabinet Front NOTE: Follow the steps to replace the battery packs on one shelf at a time (A/B or C/D) see figure 16. 1. Fully open the front door of the battery cabinet using the two latches. The door may be removed by lifting the door off its hinges. CAUTION: There is a ground wire attached to the battery cabinet door. Be careful when removing the door not to strain the wire. 2. Set battery breaker of the shelf to be serviced to the “OFF” position and unplug both battery connectors. 3. Remove the battery pack retaining bracket: A. Pull the black knob on the battery pack retaining bracket until it “clicks”. B. Slide the bracket toward the opposite side from the knob and pull out the bracket. C. Tilt the bracket at an angle and completely remove the bracket from the cabinet. 4. Use the battery pack binding strap (NOT THE BATTERY CABLE) to pull the left battery pack out 2-4 inches. NOTE: Each battery pack weighs 70 pounds. 5. Firmly grasp the battery pack from underneath, then slowly and carefully remove it. 6. Repeat steps 4 - 5 for the right battery pack. ON Series 3.3-5.0 kVA User Instruction Manual 41 Battery Considerations 7. Insert the new packs (right side battery pack first) and reconnect the battery connectors. 8. Follow step 3 (A - C) in reverse order to secure the new battery packs with the retaining bracket. Be sure to secure the bracket by pushing the black knob until it “clicks”. 9. Plug the battery connectors as they were before, making sure the battery wire is not behind the bracket. 10. Return the battery breakers to the “ON” position. 11. Repeat steps 2 - 10 for the other shelf. 12. Replace the battery cabinet door, close and secure it with the two door latches. Battery Disposal UPS batteries contain toxic and acidic materials. Disposal method must adhere to local/national recycling laws. Dispose of the battery in one of three ways: 1. Return batteries prepaid to ONEAC for proper recycling. Contact ONEAC Technical Support Department, (847) 816-6000 (or toll free, (800) 327-8801), for a Return Material Authorization (RMA) number. In Europe, contact ONEAC Technical Support at +44 (0) 1235 534721. Mark the RMA number on the packing slip and shipping carton. 2. Phone ONEAC for the number of a local battery collection site (US only). 3. Make arrangements with a local business or auto shop that collects batteries for reprocessing. CAUTION: DO NOT dispose of batteries in a fire. The battery may explode. Do not open or mutilate the battery or battery enclosure. Released electrolyte is harmful to the skin and eyes and is toxic. 42 ON Series 3.3-5.0 kVA User Instruction Manual Troubleshooting Troubleshooting Three display LEDs aid in digital display interpretation. 1. “Capacity % In Use” (top) indicates the UPS load. 2. “ON Battery % Remaining” (middle) indicates the percentage of battery charge available while in the battery backup mode. 3. “System Code” (bottom) is a message to the user. 1 Capacity % In Use 2 On Battery % Remaining 3 System Code Fig. 17: Front Panel Display The display can alternate between a “capacity” or “On Battery” display and one or more “system code” displays. Refer to Table 16, “System Codes,” on page 45 to identify codes and their meanings. Technical Support ONEAC offers 24-hour technical support. If you have questions or problems regarding your ON Series UPS: 1. Refer to the Troubleshooting Guide on page 44 for corrective or recommended action. 2. If you are unable to troubleshoot the problem, contact ONEAC Technical Services. (Refer to page 1.) Always check with ONEAC Technical Services before attempting to repair or return any ONEAC product. NOTE: You will need to supply the technical support representative with the UPS part number and serial number. You can access these numbers on the back panel of the unit on a label located near the battery connector. A system identification label may be present in the upper right hand corner of the system. ON Series 3.3-5.0 kVA User Instruction Manual 43 Troubleshooting Table 15. Troubleshooting Guide Problem Recommended Action • Check input AC utility. • Check the UPS input circuit breaker. Reset if necessary. The UPS will not do anything. • Check the System Code on the digital display. The UPS front panel is active, but there (Refer to the table on page 45.) is no output. • Check output circuit breaker(s). Reset if necessary. The UPS works, but an alarm sounds. • May be a normal indication of AC line failure. Check the System Code on the digital display. (Refer to the table on page 45.) The display is “Lo” or “Hi” or “--” • Check input utility power frequency (Hz) for abnormal conditions. The UPS works, but the shutdown/ monitoring software is not working. • Set communication requirements to 9600 baud. • Check cable connections. • Check basic I/O card. None of the above, but things are still not right. 44 • Contact ONEAC Technical Services. ON Series 3.3-5.0 kVA User Instruction Manual Troubleshooting Table 16. System Codes Description Corrective Action c0 Battery test in progress (no sound). None required. c1 Rear panel input circuit breaker open Reset breaker on back panel. (tone sounds every 60 seconds). c2 Battery disconnected or battery breaker tripped (tone sounds every 60 seconds). Check battery breakers on UPS and battery cabinets for open circuits and all battery cable connections. If it still reads “c2.” Contact ONEAC Technical Services. c3 Over temperature, unit is too hot (continuous tone). Check rear fan operation. Provide adequate ventilation. Contact ONEAC Technical Services. c4 AC line returned, battery charging (no sound). Normal, allow battery to charge (4 – 12 hours). c5 Check battery breakers on UPS and battery cabinets for open circuits and all Backup time is significantly reduced battery cable connections. If it still reads “c5”, contact ONEAC Technical (tone sounds hourly). Services to order replacement battery(s). c6 Battery failure detected. Replace battery (tone sounds every 60 seconds). Contact ONEAC Technical Services to order a replacement battery. c7 On inverter due to sustained overvoltage (tone sounds every 60 seconds). Contact your building facilities manager. c8 Output overload – Inverter disabled (tone sounds every 60 seconds). Unplug devices until unit is loaded to 99 percent or less. c9 Output will shut down due to severe Reduce the load, turn the UPS unit overload (continuous tone until “OFF”, then “ON” to reset. output off). ON Series 3.3-5.0 kVA User Instruction Manual 45 Troubleshooting Table 16. System Codes, continued Description Corrective Action u0 Manual restart as requested by the user (no sound). Turn front panel switch OFF then ON, or issue proper reset command to interface port. u1 Internal or external charger failure (tone sounds every 60 seconds). Contact ONEAC Technical Services. u2 System restart is pending (no sound). Wait for user configured delay to expire or turn the front panel switch OFF then ON to reset. u3 System is counting a WAKEUP delay (no sound). Wait for delay to expire or turn the front panel switch OFF then ON to reset. u4 System is counting a SHUTDOWN delay. (no sound). Normal but may be stopped using control language or turn the front panel power switch OFF then ON to reset. u5 Back feed relay failure detected (no sound). Possible system fault. Contact ONEAC Technical Services. u6 Unit in bypass mode As long as unit is not on battery and the control and power modules are operational, position the bypass switch into the normal position. Table 17. Other Display Codes Description Lo or Hi -- OF 46 Corrective Action Input utility frequency is too low or too high for the UPS to enable output. Contact power utility or facilities manager. Check UPS input frequency rating. For 50/60Hz UPSs, input utility frequency cannot be determined (between 52.5 and 57.5Hz). Contact power utility or facilities manager. Check UPS input frequency rating. UPS is in bypass mode and front panel ON/OFF switch is “OFF.” To return to normal operation, set front panel “ON/OFF” switch to “ON” and bypass switch to “Normal” or “O.” To turn off output power, set bypass switch to “Normal” or “O.” To remove module(s), refer to Appendix B: Installing Replacement Modules on page 51. ON Series 3.3-5.0 kVA User Instruction Manual Warranty Warranty Units ONEAC products are warranted free from defects in materials and workmanship for five years. This warranty is limited to repairing or replacing, at ONEAC’s option, any defective component, circuit board, or module contained within the product only when it is returned with an ONEAC Return Material Authorization (RMA) number to ONEAC or to an ONEAC-designated repair facility. In all cases, the customer is responsible for shipping charges to and from ONEAC or the ONEAC-designated repair facility. Batteries Certain modules or peripherals included with the product but not manufactured by ONEAC, including but not limited to batteries or battery enclosures, are warranted for two years or the extent of the manufacturer’s warranty, whichever is longer. Limitations of Warranty This limited warranty does not cover any losses or damage resulting from shipment to or from the customer, or from improper installation, inappropriate environment, abuse, modifications, adjustments, or unauthorized repair. For full details of the warranty, see ONEAC Warranty, Policy and Procedures (part number 955-053). Exclusive Remedies Except as set forth herein and except as to title, there are no warranties, express or implied, or any affirmations of fact or promises by ONEAC for the products, their merchantability, or fitness for any particular purpose. In no event shall ONEAC be liable for lost profits, goodwill, or any other special or consequential damages. Return Procedure To return an uninterruptible power supply (UPS), contact ONEAC for a Return Material Authorization (RMA) number. This number must be marked on the shipping carton and packing slip of the unit returned. The customer is responsible for repair charges for damages incurred in shipment that result from inadequate or improper packing of the product. ON Series 3.3-5.0 kVA User Instruction Manual 47 Appendix A: Quick Set-Up Instructions Appendix A: Quick Set-Up Instructions Before beginning, read the Safety Instructions on page 2 of this manual and the introductory sections of Setup and Installation on page 11. The set-up instructions apply to the following models: • ON3300NTxx • ON3305NTxx • ON5000NTxx • ON3300A8Sxx • ON3305A8Sxx • ON5000A8Sxx. ON Series 3.3 and 5.0 UPS Front ON Series 3.3 and 5.0 UPS Back (typical) Fig. 18: ON Series 3.3 and 5.0 kVA UPS CAUTION: Improper connections or start-up may result in damage to the UPS and/or the connected load. 48 ON Series 3.3-5.0 kVA User Instruction Manual Appendix A: Quick Set-Up Instructions 1. Connect the input power cord from the UPS to a properly wired 208VAC, 60Hz power source. See figure 10 on page 19 on page 19. Utility Power Fig. 19: Connecting the ON 3.3 and 5.0 kVA to Input Power Source 2. Verify battery pack connectors A - D according to illustration below. Some battery cabinet configurations have only 2 battery packs, A/B. Set the battery breakers to the “ON” position. C D ON ON Battery Circuit Breakers Battery Circuit Breakers A B Front Fig. 20: Connecting Battery Packs ON Series 3.3-5.0 kVA User Instruction Manual 49 Appendix A: Quick Set-Up Instructions 3. Set the battery breaker (E) on the UPS to the “ON” position. See figure 21. 4. Connect the load to the receptacles (F) according to equipment voltage requirements. See figure 21. 115VAC F 208VAC E J Chassis Ground Utility Power Load Levelers at each corner G Fig. 21: Battery Breaker and Receptacles 5. Using a 1/2” wrench, adjust the four load levelers (G) to stabilize and level the UPS. See figure 21. 6. To power up the connected load, press the front panel ON/OFF switch to the “ON” ( | ) position (H). The front display (I) should illuminate. See figure 22. 7. As required, secure any load grounding connections to the chassis grounding (J). This completes the quick set-up instructions. Go to page 22 for further information on the UPS front panel control and display and see page 27 for features and specifications. H I Fig. 22: ON/OFF Switch and Display 50 ON Series 3.3-5.0 kVA User Instruction Manual Appendix B: Installing Replacement Modules Appendix B: Installing Replacement Modules Contact ONEAC Technical Service (see Technical Support on page 1) if you encounter any difficulties with these procedures. CAUTION: During these procedures, any loss of UPS input power will result in loss of power to all outputs. Take precautionary measures to safeguard data. CAUTION: Do not put the UPS into bypass when the inverter is operating. Inverter operation as indicated by the On Battery % LED. CAUTION: Modules and surrounding areas may be hot. NOTE: The control module weighs 10.5 lbs. and the power module weighs 8 lbs. NOTE: At several points in the procedures, it is normal for the display to show “OF” when “bypass” operation is selected and the front panel “ON/OFF” switch is set to “OFF.” This display is a warning that UPS loads will automatically lose power if the BYPASS switch is set to its “normal operation” position before the front panel switch is set to “ON.” NOTE: After replacing either module and setting the front panel switch to “ON,” it is required for the front panel display to show “u6” before setting the BYPASS switch to its “normal operation” position. The display should show a “% Load” value, possibly alternating with a “System Code” of “c4” (battery charging). If any other display is shown, refer to Troubleshooting on page 43. Control Module Bypass System Fig. 23: Control Module Bypass Switch ON Series 3.3-5.0 kVA User Instruction Manual 51 Appendix B: Installing Replacement Modules If you have a rear panel BYPASS switch as shown in fig. 23, perform the “Control Module Bypass Systems” steps for Power Module or Control Module Replacement. Control Module Replacement 1. Set the UPS rear panel control module bypass switch to “ON” ( | ) and the front panel ON/OFF switch to “OFF” ( ). The display will flash “OF.” 2. Loosen the four (4) captive fasteners that secure the Control Module into the UPS and push at the top of each side handle to expose the finger pull holes. 3. With force, pull the module’s internal connectors loose CAUTION: DO NOT fully remove the module. Allow internal capacitors to discharge for at least two (2) minutes. Then remove the module and set it aside. 4. If required, set the front panel ON/OFF switch on the replacement module to “OFF” ( ). Align the side ribs of the module with the internal guides and slide the module into place. Full insertion of the module connectors requires force. The display will flash “OF.” 5. Secure the module’s front fasteners at each corner and close the handles. 6. Set the UPS front panel ON/OFF switch to “ON” ( | ). 7. Set the UPS rear panel bypass switch to “OFF” ( ). Power Module Replacement CAUTION: The Power Module in CONTROL MODULE BYPASS systems cannot be replaced without first interrupting power to all loads powered by the UPS. Take precautionary measures to safeguard data. 52 ON Series 3.3-5.0 kVA User Instruction Manual Appendix B: Installing Replacement Modules 1. Shut down and turn off all systems powered by the UPS. 2. Set the UPS front panel ON/OFF switch to “OFF” ( ). 3. Loosen the four (4) captive fasteners that secure the Power Module into the UPS and push at the top of each side handle to expose the finger pull holes. 4. With force, pull the module’s internal connectors loose, remove the module, and set it aside. 5. Align the side ribs of the replacement module with the internal guides and slide the module into place. Full insertion of the module connectors requires force. 6. Secure the module’s front fasteners at each corner and close the handles. 7. Set the UPS front panel ON/OFF switch to “ON” ( | ). 8. Restart the systems powered by the UPS. Maintenance Bypass System Fig. 24: Full Maintenance Bypass Switch If you have a rear panel BYPASS switch as shown in fig. 24, perform the “Maintenance Bypass Systems” steps for Power Module or Control Module Replacement. Control Module Replacement 1. Set the UPS rear panel maintenance bypass switch to “BYPASS” and the front panel ON/ OFF switch to “OFF” ( ). The display will flash “OF.” ON Series 3.3-5.0 kVA User Instruction Manual 53 Appendix B: Installing Replacement Modules 2. Loosen the four (4) captive fasteners that secure the Power Module into the UPS and push at the top of each side handle to expose the finger pull holes. 3. With force, pull the module’s internal connectors loose, remove the module, and set it aside. 4. Align the side ribs of the replacement module with the internal guides and slide the module into place. Full insertion of the module connectors requires force. The display will flash “OF.” 5. Secure the module’s front fasteners at each corner and close the handles. 6. Set the UPS front panel ON/OFF switch to “ON” ( | ) and the display sows U6. 7. Set the UPS rear panel bypass switch to “NORMAL.” Power Module Replacement 8. Set the UPS rear panel maintenance bypass switch to “BYPASS” and the front panel ON/ OFF switch to “OFF” ( ). The display will flash “OF.” 9. Loosen the four (4) captive fasteners that secure the Control Module into the UPS and push at the top of each side handle to expose the finger pull holes. 10. With force, pull the module’s internal connectors loose, but: CAUTION: DO NOT fully remove the module. Allow internal capacitors to discharge for at least two (2) minutes. Then remove the module and set it aside. 11. If required, set the front panel ON/OFF switch on the replacement module to “OFF” (O). Align the side ribs of the module with the internal guides and slide the module into place. Full 54 ON Series 3.3-5.0 kVA User Instruction Manual Appendix C: Hardwire Installation Instructions insertion of the module connectors requires force. The display will flash “OF.” 12. Secure the module’s front fasteners at each corner and close the handles. 13. Set the UPS front panel ON/OFF switch to “ON” ( | ). Display shows U6 14. Set the UPS rear panel bypass switch to “NORMAL.” Appendix C: Hardwire Installation Instructions 1. Locate the position where the UPS will reside. 2. Install a branch breaker disconnect box on the wall behind the UPS. for specifications see Features and Specifications on page 27. 3. If an output distribution box is necessary, it can be installed also at this time. 4. Remove the UPS center wiring cover and locate the input terminals according to the wiring diagram on the inside of the wiring cover. 5. Use rigid or semi-rigid 3/4” (19mm) conduit and bushings to connect to the conduit cover shown in Figure 25. Wiring Cover Conduit Cover Environmental (Chassis) Ground Fig. 25: Hardwired UPS Back Panel NOTE: The conduit cover can be removed for ease of installation or wiring. 6. Use 3 x 10 AWG (5.3 mm2) wire minimum for the ON3300 and 3 x 8 AWG (8.5 mm2) minimum for the ON3305 and ON5000 UPSs. 7. Repeat the conduit wiring for the output using ON Series 3.3-5.0 kVA User Instruction Manual 55 Appendix C: Hardwire Installation Instructions the same wire as the input. If the output is a single high current output (>30 amps) then a larger size wire will be necessary. Check the UPS rating plate for maximum output current. Then check local building codes for the appropriate wire size. 8. The output can use either a single conduit or dual conduits if destinations are different for voltage and/or location. Individual breakers are supplied, depending on model, for the individual branches. NOTE: Units with convenience outlets acquire power from one of the hardwired output breakers as indicated on the receptacle-rating label. This should be taken into account when distributing output current. 9. Check the input line voltage and if present, adjust the input tap selector for this voltage. 10. When the wiring is complete, turn on the branch breaker and the UPS input AC breaker. 11. Open the battery cabinet door(s) and turn on the battery string breakers (toward the center). 12. Turn on the DC breaker on the rear side of the UPS. NOTE: The order of breaker sequencing is recommended but not required for safety. It is only to reduce the unnecessary pitting or arcing of connector and circuit breaker contacts. 13. Connect the loads by turning on the output circuit breakers. 14. To power up the connected loads, press the front panel ON/OFF switch to the “ON” position. The front panel will illuminate. See figure 22 on page 50. 15. As required, secure any load or environmental grounds to the chassis ground of the UPS. This completes the quick set-up instructions. See Front Panel Display on page 22 for further information on the UPS front panel control and 56 ON Series 3.3-5.0 kVA User Instruction Manual Appendix D: Accessories display and see Features and Specifications on page 27. Appendix D: Accessories A number of accessory kits are available for the 3.3 and 5.0 kVA Series UPS, including the following: • Seismic Anchor Kit • Rack Builder Kit (attaches to a two-high ON3.3 and 5.0 UPSs, creating 40” of 19” Rackmount space above the unit) • EMO Switch • Lockout Tagout Switch Contact the ONEAC factory for more information. ON Series 3.3-5.0 kVA User Instruction Manual 57 Appendix D: Accessories 58 ON Series 3.3-5.0 kVA User Instruction Manual