Transcript
TG5431C_5432C(e-e).book Page 1 Monday, February 14, 2005 2:32 PM
Operating Instructions 5.8 GHz Digital Cordless Answering System Model No.
KX-TG5431C
5.8 GHz Digital Cordless Answering System with Dual Handsets Model shown is KX-TG5431C.
Model No.
KX-TG5432C
This unit is compatible with Call Display. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca
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Table of Contents
Introduction
Call Display Service
Your phone . . . . . . . . . . . . . . . . . . . . 4 Accessory information . . . . . . . . . . . . . . 5 Important safety instructions . . . . . . . . . 6 For best performance . . . . . . . . . . . . . . . 8
Using Call Display service . . . . . . . . . . 28 Ringer ID and light-up ID . . . . . . . . . 28 Caller list . . . . . . . . . . . . . . . . . . . . . . . . 29 Viewing the caller list and calling back . . . . . . . . . . . . . . . . . . . . . . . . . 29 Editing a caller’s phone number before calling back . . . . . . . . . . . . . . . . . . . 30 Storing caller information into the phonebook . . . . . . . . . . . . . . . . . . . . 31 Erasing caller information. . . . . . . . . 31
Preparation Connections . . . . . . . . . . . . . . . . . . . . . . 9 Battery installation . . . . . . . . . . . . . . . . 10 Battery charge . . . . . . . . . . . . . . . . . . . 11 Battery replacement . . . . . . . . . . . . . . . 12 Controls and displays . . . . . . . . . . . . . . 13 Controls . . . . . . . . . . . . . . . . . . . . . 13 Display . . . . . . . . . . . . . . . . . . . . . . . 15 Display language . . . . . . . . . . . . . . . . . 16 Voice guidance language . . . . . . . . . . . 16 Setting the date and time . . . . . . . . . . . 17
Making/Answering Calls Making calls . . . . . . . . . . . . . . . . . . . . . 18 Answering calls . . . . . . . . . . . . . . . . . . 19 Useful features during a call. . . . . . . . . 20 HOLD button . . . . . . . . . . . . . . . . . . 20 MUTE button . . . . . . . . . . . . . . . . . . 20 Voice enhancer . . . . . . . . . . . . . . . . 20 Clarity booster . . . . . . . . . . . . . . . . . 21 Call share (KX-TG5432C only) . . . . 21 PAUSE button (for PBX/long distance service users). . . . . . . . . . . . . . . . . . 21 Flash button . . . . . . . . . . . . . . . . . . 21 Temporary tone dialing (for rotary/pulse service users). . . . . . . . . . . . . . . . . . 22 For Call Waiting service users . . . . 22 For Call Waiting Deluxe service users . . . . . . . . . . . . . . . . . . . . . . . . 22
Phonebook Using the phonebook . . . . . . . . . . . . . . 24 Adding items to the phonebook . . . 24 Calling someone in the phonebook . 25 Editing items in the phonebook . . . . 25 Erasing items in the phonebook . . . 25 Chain dial feature. . . . . . . . . . . . . . . 26 Copying phonebook items (KX-TG5432C only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Copying an item . . . . . . . . . . . . . . . 26 Copying all items . . . . . . . . . . . . . . . 27
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Intercom Features Intercom . . . . . . . . . . . . . . . . . . . . . . . . 32 For KX-TG5431C users . . . . . . . . . 32 For KX-TG5432C users . . . . . . . . . . 33 Transferring a call (KX-TG5432C only) 34 Conference calls (KX-TG5432C only) . 34
Programmable Settings Guide to handset programming . . . . . . 35 Ringer settings . . . . . . . . . . . . . . . . . . . 36 Handset ringer volume . . . . . . . . . . 36 Handset ringer tone . . . . . . . . . . . . . 37 Handset interrupt tone . . . . . . . . . . . 37 Call options . . . . . . . . . . . . . . . . . . . . . . 38 Auto talk . . . . . . . . . . . . . . . . . . . . . 38 Voice enhancer . . . . . . . . . . . . . . . . 38 Display options . . . . . . . . . . . . . . . . . . . 38 Handset LCD contrast . . . . . . . . . . . 38 Telephone settings . . . . . . . . . . . . . . . . 39 Dialing mode . . . . . . . . . . . . . . . . . . 39 Flash time . . . . . . . . . . . . . . . . . . . . 39 Line mode . . . . . . . . . . . . . . . . . . . . 39 Other options . . . . . . . . . . . . . . . . . . . . 40 Handset key tone . . . . . . . . . . . . . . 40 Re-registering the handset . . . . . . . 40 Time adjustment (Call Display subscribers only) . . . . . . . . . . . . . . . 40 Customer support . . . . . . . . . . . . . . 41 Programming via direct commands . . . 42 Direct commands chart . . . . . . . . . . 42
Answering System Features Answering system . . . . . . . . . . . . . . . . 44 Recording your greeting message . . . . 44
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Table of Contents Erasing your greeting message . . . 45 Pre-recorded greeting message . . . 45 Turning the answering system on/off . . 45 Screening your calls . . . . . . . . . . . . 45 Listening to messages . . . . . . . . . . . . . 46 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 46 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 47 Memory capacity . . . . . . . . . . . . . . . . . 48 Remote operation. . . . . . . . . . . . . . . . . 49 Using the answering system remotely . . . . . . . . . . . . . . . . . . . . . 49 Answering system settings . . . . . . . . . . 51 Remote code . . . . . . . . . . . . . . . . . 51 Ring count . . . . . . . . . . . . . . . . . . . . 51 Caller’s recording time . . . . . . . . . . 51 Message alert . . . . . . . . . . . . . . . . . 52
Useful Information Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 53 Headset (optional) . . . . . . . . . . . . . . . . 53 Wall mounting. . . . . . . . . . . . . . . . . . . . 54 Base unit . . . . . . . . . . . . . . . . . . . . . 54 Charger (KX-TG5432C only) . . . . . . 56 Error messages . . . . . . . . . . . . . . . . . . 57 Troubleshooting . . . . . . . . . . . . . . . . . . 58 General use . . . . . . . . . . . . . . . . . . 58 Programmable settings . . . . . . . . . . 58 Making/answering calls, Intercom . . 59 Phonebook . . . . . . . . . . . . . . . . . . . 59 Call Display . . . . . . . . . . . . . . . . . . . 60 Answering system . . . . . . . . . . . . . . 61 Battery charge . . . . . . . . . . . . . . . . 61 Power failure . . . . . . . . . . . . . . . . . . 62 Important information . . . . . . . . . . . . . . 63 Technical information . . . . . . . . . . . . . . 64 Base unit . . . . . . . . . . . . . . . . . . . . . 64 Handset . . . . . . . . . . . . . . . . . . . . . 64 Charger (KX-TG5432C only) . . . . . . 64 Warranty . . . . . . . . . . . . . . . . . . . . . . . . 65
Index Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 66
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Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the unit)
Date of purchase
Name and address of dealer
Attach your purchase receipt here.
Your phone KX-TG5431C
KX-TG5432C
L References in these operating instructions to the “charger” and to the “other handset” are for KX-TG5432C users only.
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Introduction
Accessory information Included accessories Quantity
No. Accessory items
KX-TG5431C KX-TG5432C
1
AC adaptor for base unit
2
Telephone line cord
1
1
3
Wall mounting adaptor
1
1
4
Battery
1
2
5
Handset cover
1
2
6
Belt clip
1
2
7
Charger
–
1
AC adaptor for charger
–
1
1
1
2
3
5
6
7
1
4
Additional/replacement accessories Accessory items
Order number
Rechargeable nickel metal hydride (Ni-MH) battery
HHR-P104
Headset
KX-TCA86, KX-TCA91, or KX-TCA92
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Introduction
Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks.
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Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines.
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Introduction L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.
the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.
WARNING: L To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture. Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output level can range from 0.25 to 0.5 watts.) Do not use
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Introduction
For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antennas vertically. L If you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit. L If you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit. Environment L Keep the unit away from electrical noise generating devices, such as fluorescent lamps and motors. L The unit should be kept free from excessive smoke, dust, high temperature and vibration. L The unit should not be exposed to direct sunlight. L Do not place heavy objects on top of the unit. L When you leave the unit unused for a long period of time, unplug this unit from power outlet. L The unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
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L The maximum calling distance may be shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating near 5.8 GHz electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner or any abrasive powder.
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Preparation
Connections Base unit
Raise the antennas.
Fasten the AC adaptor cord.
Hook To power outlet (120 V AC, 60 Hz) AC adaptor
To single-line telephone jack (CA11A)
Telephone line cord Charger (KX-TG5432C only)
To power outlet (120 V AC, 60 Hz)
AC adaptor
Note: L Base unit: Use only the included Panasonic AC adaptor PQLV1. L Charger: Use only the included Panasonic AC adaptor KX-TCA1. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a T-adaptor.
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Preparation If you subscribe to an xDSL service L Please attach a noise filter (contact your xDSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Call Display features (page 28) do not function properly.
Battery installation 1
Insert the battery (1), and press it down until it snaps into the compartment (2).
2 1
To single-line telephone jack (CA11A)
Telephone line cord
10
Noise filter (For xDSL users)
2
Close the handset cover.
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Preparation
Battery charge Place the handset on the base unit or charger for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. Base unit
Battery strength You can confirm the battery strength on the handset display. Battery icon
Battery strength
5
Fully charged
6
Medium
7
Low When flashing: needs to be recharged.
8
Discharged
OR
Recharging the battery Recharge the battery when: – “Recharge battery” is displayed or 7 flashes on the handset display. – the handset beeps intermittently while it is in use.
CHARGE indicator
Note: L Recharge the handset battery for more than 15 minutes, or the display will continue showing the indication. L If the battery has been discharged, the handset will display “Charge for 6h” and 8 when you place the handset on the base unit or charger.
Charger (KX-TG5432C only)
CHARGE indicator Note: L To ensure the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust, or high humidity.
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Preparation Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation
Operating time
While in use (talking)
Up to 5 hours
While not in use (standby)*1
Up to 11 days
While using the Clarity Booster feature (page 21)
Up to 3 hours
*1 Handset is off the base unit or charger but not in use. Note: L Battery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. The longer you leave the handset off the base unit or charger, the shorter you can actually talk on the handset. Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use. L Once the battery is fully charged, you do not have to charge it again until “Recharge battery” is displayed or 7 flashes. This will maximize the battery life.
Battery replacement If battery performance diminishes, make sure you have cleaned the charge contacts and fully charged the battery. The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery. – “Recharge battery” – 7 (flashing) – “Charge for 6h” –8 L Use only the rechargeable Panasonic battery noted on page 5.
1
Press the notch on the cover firmly and slide it as indicated by the arrow.
2
Replace the old battery with a new one, and close the cover (see page 10 for battery installation).
Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.
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Preparation
Controls and displays Controls Base unit A
B
C
D
E
F
G H I
J
K E
KX-TG5432C KX-TG5431C
L A B C D E F G H
{LOCATOR/INTERCOM 1} {LOCATOR/INTERCOM 2} {LOCATOR/INTERCOM} CHARGE indicator Antenna Speaker Display {ANSWER ON} ANSWER ON indicator I {GREETING REC} (Recording) J {GREETING CHECK}
M
N
OP Q R
K L M N O P
{ERASE} Charge contacts MIC (Microphone) VOL. (Volume) {<} {>} {STOP} {MESSAGE} MESSAGE indicator Q {<} (Repeat) R {>} (Skip)
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Preparation Handset
Charger (KX-TG5432C only)
I
A
J A B C D E F G H
K B L M N
O P Q
A B C D E F G H I J K L M N O P Q
14
Speaker Soft key Headset jack {C} (TALK) Navigator key {s} (SP-PHONE) {*} (TONE) {PAUSE}{REDIAL} Ringer indicator Message indicator Receiver Display {MENU} {OFF} {MUTE} {CLEAR} {HOLD} {INTERCOM} Microphone Charge contacts
B A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
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Preparation Display Base unit display items Displayed Meaning item E
Flashes when message memory is full.
E
Flashes when the date and time need to be set.
C
Base unit is on an intercom call, or handset is using the answering system. When flashing: base unit is paging or is being paged.
B C
Line is in use. When flashing: a call is on hold or the answering system is answering a call. When flashing rapidly: a call is being received.
Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the unit. L When a function does not appear above a soft key, the soft key has no function. 5
Rcvd Kcalls
Phone book L
Soft key examples: Display function
Action
E
Greeting message recording error
Rcvd calls
Enters caller list
9@
Answering system is in greeting only mode (caller messages will not be recorded).
Conf
Establishes a conference call*1
H1
Handset number; displayed when paging or being paged. (example shown here: handset 1)*1
*1 KX-TG5432C only
*1 KX-TG5432C only Backlit display and handset keypad The handset display and dialing buttons will light for a few seconds after pressing any of the handset’s controls or lifting the handset off the base unit or charger. They will also light when a call is being received.
Handset display items Displayed Meaning item J
Voice enhancer is on.
5
Battery strength
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Preparation
Display language
Voice guidance language
You can select either “English” (default) or “Français” as the display language.
You can select either “English” (default) or “Français” as the voice guidance language.
1 2 3 4 5
6
16
Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
1 2
Press {MENU}.
Scroll to “Change language” by pressing {V} or {^}, then press {>}.
3
Scroll to “Display” by pressing {V} or {^}, then press {>}.
Scroll to “Change language” by pressing {V} or {^}, then press {>}.
4
Scroll to “Voice prompt” by pressing {V} or {^}, then press {>}.
5
Select {V} or {^} repeatedly to select the desired language.
6
Press {Save}, then press {OFF}.
Press {V} or {^} repeatedly to select the desired language. L You can also select by pressing {English} or {Franç.}. Press {Save} or {Sauv.}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
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Preparation
Setting the date and time Set the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 44) when you play back messages.
1 2
Press {MENU}. Scroll to “Date and time” by pressing {V} or {^}, then press {>} or {Select}.
Date and time KBack dB SelectL
3
Enter the current month, day, and year by selecting 2 digits for each. Example: June 15, 2005 Press {0}{6} {1}{5} {0}{5}.
Date:12.31.2005 Time:12:00 AM KAM/PM SaveL
4
Enter the current hour and minute (12hour clock format) by selecting 2 digits for each. Example: 9:30 PM Press {0}{9} {3}{0}.
7
Press {OFF}.
Note: L When English is selected as the display language, 12-hour clock format is used. When French is selected, 24-hour clock format is used. L If you make a mistake when entering the date and time, press {<}, {>}, {V}, or {^} to move the cursor, then make the correction. L If a power failure occurs, E will flash to indicate the date and time must be set again. To confirm the date and time Repeat steps 1 and 2. Press {OFF} when finished. Time adjustment (Call Display subscribers only) When calls are received, Call Display will automatically adjust the date and time (including daylight saving time). L If you have not set the date and time manually, Call Display will not adjust the date and time. L You can turn this feature off (page 40).
Date:06.15.2005 Time:12:00 AM KAM/PM SaveL
5
Select “AM” or “PM” by pressing {AM/ PM}.
Date:06.15.2005 Time:09:30 AM KAM/PM SaveL
6
Press {Save}. L When the date and time are set, E disappears from the base unit display. L If the handset beeps 3 times, the date and time were not set correctly. Enter the correct digits.
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Making/Answering Calls
4
Making calls
Soft keys
{C} {s} {*} {PAUSE} {REDIAL}
{OFF} Navigator key {MUTE} {CLEAR} {HOLD} Microphone
1
Lift the handset and press {C}. L “Talk” will be displayed.
2 3
Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit or charger.
Note: L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing you, press {V} to decrease the speaker volume. L While on a call, you can switch from the receiver to the speakerphone by pressing {s}. To switch back to the receiver, press {C}. To adjust the speaker volume 6 levels (high to low) are available. While using the speaker, press {V} or {^} repeatedly. To dial after confirming the entered number
1
To use the speakerphone
Enter the phone number. Example:
3334444 KFlash
Note: L “Line in use” is displayed when someone is talking on the other handset (KX-TG5432C only) or another phone. To adjust the receiver volume 3 levels (high/medium/low) are available. While using the receiver, press {V} or {^} repeatedly.
When finished talking, press {OFF} or place the handset on the base unit or charger.
L To correct a digit, press {<} or {>} to move the cursor, then press {CLEAR}. Enter the correct number. L If a pause is required when dialing, press {PAUSE} where needed (page 21). L To cancel, press {OFF}.
2 3
Press {C}, {s}, or {Call}. When finished talking, press {OFF} or place the handset on the base unit or charger.
1
Lift the handset and press {s}. L “SP-phone” will be displayed.
2 3
Dial the phone number.
To redial the last number dialed
When the other party answers, speak into the microphone.
1 2
18
CallL
Press {C} or {s}. Press {REDIAL}.
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Making/Answering Calls To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list.
1 2
3
Press {REDIAL}. L The last number dialed will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. L To exit the list, press {OFF}. Press {C}, {s}, or {Call}.
Answering calls When a call is being received, the ringer indicator flashes rapidly.
1
Lift the handset and press {C} or {s}. L You can also answer a call by pressing any button except {V}, {^}, {<}, {>}, or {OFF}. (Any key talk feature)
2
When finished talking, press {OFF} or place the handset on the base unit or charger.
Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 38. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. The handset will ring the next time a call is received.
19
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Making/Answering Calls
Useful features during a call HOLD button This feature allows you to put an outside call on hold.
MUTE button You can mute your voice during a conversation. While mute is turned on you will be able to hear the other party, but the other party will not be able to hear you. To mute your voice, press {MUTE}. Example: Talk 00-00-30
KX-TG5431C: Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}.
L “” will flash on the display. L To return to the conversation, press {MUTE}, {C}, or {s}.
KX-TG5432C:
Voice enhancer
1
Press {HOLD} during an outside call. L To transfer the call to the other handset, see page 34, step 2.
This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand.
2
Press {HOLD} again. L “Hold” will be displayed. L To return to the call, press {C} or {s}. L The other handset user can take the call by pressing {C} or {s}.
Note: L “Line on hold” will be displayed on the other handset (KX-TG5432C only). L If another phone is connected on the same line (page 9), you can also take the call by lifting its handset. L If a call is kept on hold for more than 6 minutes, an alarm tone will start to sound and the ringer indicator will flash rapidly. After 4 additional minutes on hold, the call will be disconnected.
20
1 2
Press {MENU} during an outside call. To turn this feature on or off, press {3}. L You can also select “V.E. on” or “V.E. off” by pressing {V} or {^} then pressing {>}.
g3=V.E. on L When turned on, “J” will be displayed. Note: L Once you turn voice enhancer on, it will be activated for all outside calls until turned off. L You can also turn this feature on or off by programming (page 38). L Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.
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Making/Answering Calls Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold. It will not turn off automatically during a call. You can also turn this feature on or off manually.
1 2
Press {MENU} during an outside call. Press {2} to select “Booster on” or “Booster off”. L You can also select “Booster on” or “Booster off” by pressing {V} or {^} then pressing {>}.
1=Phonebook g2=Booster on L While this feature is turned on, “BOOST” will flash on the display. Note: L If this feature is turned off manually during a call, it will not be turned on automatically during the same call. L While this feature is turned on, battery operating time will be shortened (page 12).
Call share (KX-TG5432C only) When the other handset is on an outside call, this feature allows you to join that call. To join a conversation, press {C} or {s} when the other handset is on an outside call. L “Conference” will be displayed.
PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. For example, if you need to dial the line access number “9” when making outside calls with a PBX:
1 2
Press {9}. Press {PAUSE}, then dial the phone number. Example:
9P15556667777 KFlash
3
CallL
Press {C}, {s}, or {Call}.
Note: L A 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses.
Flash button Pressing {Flash} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Example: Talk 00-00-20 KFlash Note: L To change the flash time, see page 39.
21
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Making/Answering Calls Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing. Note: L The dialing mode will return to pulse when you hang up.
For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to answer the 2nd call. L The 1st call is put on hold while you answer the 2nd call. L To switch between calls, press {Flash}. Note: L Please contact your telephone company for details and availability of this service in your area. Visual Call Waiting service (Call Display subscribers only) If you subscribe to both Call Display and Visual Call Waiting services, the 2nd caller’s information will be displayed after you hear a Call Waiting tone. Example: BROWN,NANCY 555-666-7777 KFlash -WaitingNote: L The 2nd caller’s information will not be displayed when another phone connected on the same line is in use.
22
L Please contact your telephone company for details and availability of this service in your area.
For Call Waiting Deluxe service users To use Call Waiting Deluxe, you must subscribe to your telephone company’s Call Waiting Deluxe service. This feature not only allows your handset to display a 2nd caller’s information, but also offers you a variety of ways to deal with the 2nd call. Important: L Please contact your telephone company for details and availability of this service in your area. L This feature must be turned on before it can be used (see below). To turn Call Waiting Deluxe on/off To use Call Waiting Deluxe, you must turn this feature on. The default setting is OFF.
1 2
Press {MENU}.
3
Scroll to “Set tel line” by pressing {V} or {^}, then press {>}.
4
Scroll to “C.WTG options” by pressing {V} or {^}, then press {>}.
5
Press {V} or {^} repeatedly to select “On” or “Off” (default).
6
Press {Save}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
Call Waiting Deluxe service options When a 2nd call is received, you can choose how to handle the call by selecting an option shown on the handset display. Note: Your telephone company may not offer all of the options shown below.
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Making/Answering Calls Displayed option
Function
Displayed option
Answer
Answers the waiting call, while keeping the 1st call on hold.
Drop caller1 Disconnects (drops) the 1st call during a conference call.
Hold
Holds the waiting call. The caller will hear the pre-recorded hold message played by the telephone company.
Drop caller2 Disconnects (drops) the 2nd call during a conference call.
Announcement The caller will hear the pre-recorded busy message played by the telephone company (for example, “We are not available now.”) and will then be disconnected. Forward
Forwards the waiting call to the Voice Mail service provided by your telephone company. You must subscribe to Voice Mail service to use this function.
Drop
Disconnects (drops) the current call and answers the waiting call.
Conference
Return
Answers the waiting call and combines it with the current call to make a conference call (3-party call). Returns to the waiting caller while keeping the current call on hold.
Function
To use Call Waiting Deluxe service
1
When you hear a Call Waiting tone during an outside call and “Waiting” is displayed, press {Flash}. L The option menu will be displayed. Example: g1=Answer 2=Hold dB SelectL
2
To select an option, press one of the following: {1} “Answer” {2} “Hold” {3} “Announcement” {4} “Forward” {5} “Drop” {6} “Conference” OR Scroll to the desired option by pressing {V} or {^}, then press {>}. After selecting “Answer” or “Hold”: To select another option, press {Flash} again, then press {1} (“Return”), {2} (“Drop”), or {3} (“Conference”). After selecting “Conference”: To select another option, press {Flash} again, then press {1} (“Drop caller1”) or {2} (“Drop caller2”).
Note: L To exit from the option menu, wait for 20 seconds. The display will return to show the length of the call.
23
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Phonebook
Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name.
Adding items to the phonebook
1
Press {Phonebook}.
Rcvd Kcalls
2
Press {Add}. L The display shows the number of items in the phonebook.
8
Press {OFF}.
Note: L Call Display subscribers can use ringer ID and light-up ID features (page 28). Character table The dial keys can be used to enter characters. To enter a character, press the appropriate dial key, repeatedly if necessary. To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. Characters
{1}
& ’
{2}
a b c A B C 2
{3}
d e f
D E F 3
{4}
g h i
G H I
{5}
j
J K L 5
{6}
m n o M N O 6
{7}
p q r
{8}
t
Press {Next}.
{9}
w x y z W X Y Z 9
Enter the phone number (max. 32 digits). L If a pause is required when dialing, press {PAUSE} where needed (page 21).
{0}
0 Space
{*}
;
{#}
#
{CLEAR}
To delete a character or number
Phonebook 7 items KAdd SearchL
Enter the name (max. 16 characters). See the character table for entry.
Enter name | KBack NextL
4 5
Press {Save}. L To add other items, repeat from step 2.
Key
Example:
3
Phone book L
7
(
k l
)
,
– .
/
1
4
s P Q R S 7
u v T U V 8
Enter phone no.
6
Press {Next}. L If you want to change the name and number, press {Edit}, then repeat from step 3. Example: Tom 555-765-4321 KEdit SaveL
24
To edit/correct a mistake Press {<} or {>} to move the cursor to the character or number you wish to erase, then press {CLEAR}. Enter the appropriate character or number. Note: L Press and hold {CLEAR} to erase all characters or numbers.
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Phonebook Calling someone in the phonebook Phonebook items can be searched for alphabetically by scrolling through the phonebook items.
1 2
Press {Phonebook}. L For quick search, you can skip to step 3.
4
Press {V} or {^} repeatedly to display the desired item. L To exit the phonebook, press {OFF}.
To search for a name by initial
2
3
Press {Phonebook}, then press {Search}.
2
Press {V} or {^} repeatedly to display the desired item.
3 4
Press {Edit}.
5 6 7
Press {Next}.
8
Press {OFF}.
Press {C} or {s}.
Note: L To view a phone number over 16 digits long, follow steps 1 to 3, then press {Edit} and {Next}. Press {OFF} when finished.
1
1
Press {Search}.
0-9=Name search dB=Scroll list
3
Editing items in the phonebook
Press {Phonebook}, then press {Search}. Press the dialing button ({0} to {9}, {#}, or {*}) which corresponds to the first letter you are searching for (see the character table, page 24). Example: “LISA” Press {5} repeatedly to display any name with the initial “L”. L If there is no item corresponding to the letter you selected, the next item will be displayed.
Edit the name if necessary. See the character table on page 24 for character entry.
Edit the phone number if necessary. Press {Next}, then press {Save}. L To edit other items, repeat from step 2.
Erasing items in the phonebook
1
Press {Phonebook}, then press {Search}.
2
Press {V} or {^} repeatedly to display the desired item.
3 4
Press {CLEAR}.
5
Press {OFF}.
Press {Yes}. L To cancel erasing, press {No}. L To erase other items, repeat from step 2.
Press {V} repeatedly to display the desired item. L To exit the phonebook, press {OFF}. L To dial the displayed number, press {C} or {s}.
25
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Phonebook Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 1-800-012-3456 (Calling card access number). 2 When prompted, dial from the phonebook: 1234 (Calling card PIN). 3 When prompted, dial from the phonebook: 1-555-012-3456 (the person you want to call).
1
During an outside call, press {MENU}.
2 3
Press {1} to select “Phonebook”.
4
Press {Call}. L Repeat from step 1 to dial other numbers.
Press {V} or {^} repeatedly to display the desired item.
Note: L When storing a calling card access number and your PIN in the phonebook as one phonebook item, press {PAUSE} to add pauses after the number and PIN as necessary (page 21). L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone.
26
Copying phonebook items (KX-TG5432C only) You can copy one or all of the phonebook items of one handset to the phonebook of the other handset. Important: L Make sure the destination handset is not in use. L Do not place your handset on the base unit or charger until copying has finished, otherwise copying will stop. L If an outside call is received during the phonebook copy, copying will stop. You will need to copy the item(s) later. L Ringer ID and light-up ID settings for phonebook items are not copied (page 28).
Copying an item
1 2
Press {MENU}.
3
Scroll to “Copy 1 item” by pressing {V} or {^} , then press {>}.
4
Press {V} or {^} repeatedly to display the desired item. L To search for the item by initial, see page 25.
5
Press {Send}. L When the item has been copied, “Complete” will be displayed. L The destination handset display will show “Phonebook Receiving”, then “Phonebook Received”. L To copy another item, repeat from step 4.
6
Press {OFF}.
Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}.
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Phonebook Copying all items
1 2
Press {MENU}.
3
Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete” will be displayed. L The destination handset display will show “Phonebook Receiving”, then “Phonebook Received”.
4
Press {OFF}.
Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}.
27
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Call Display Service *1 Shown while viewing the caller list.
Using Call Display service This unit is Call Display compatible. To use Call Display features, you must subscribe to your telephone company’s Call Display service. Call Display features When an outside call is being received, the calling party’s name or telephone number will be displayed. Caller information for the last 50 different callers will be logged in the caller list, allowing you to return missed calls. Caller information is stored by the most recent call to the oldest. L When caller information is received and it matches a phone number stored in the phonebook: – The stored name will be displayed and logged in the caller list. (Personalized name display) – The handset will use the ringer tone and the ringer indicator color you assigned to the caller. (Ringer ID and light-up ID) L While listening to a message recorded by the answering system, using the handset, you can call back the caller without having to dial the phone number (page 48). L If the unit cannot receive caller information, the following will be displayed: “Unavailable Name & No.”/ “Unavailable”*1: The caller dialed from an area which does not provide Call Display service. “Private caller”: The caller requested not to send caller information. “Long distance”: The caller called you long distance. L If the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier.
28
Ringer ID and light-up ID This feature can help you identify who is calling by using different ringers and ringer indicator colors for different callers stored in the phonebook. You can assign a different ringer and indicator color to each phonebook item. When a call is received from a caller stored in the phonebook, the ringer and indicator color are used after caller information is displayed. L Usually the ringer and indicator color will be changed from the 2nd ring. Ringer ID You can assign a different ringer tone to each caller in the phonebook. If you select “No Ringer ID”, the unit will use the ringer tone you set on page 37 when a call is received from that caller. The default setting is “No Ringer ID”.
1
Press {Phonebook}, then press {Search}.
2
Press {V} or {^} repeatedly to display the desired item.
3 4 5
Press {Option}.
6
Press {Save}, then press {OFF}.
Press {1} to select “Ringer ID”. Press {V} or {^} repeatedly to select the desired ringer tone. L You can also select the ringer tone by pressing {1} to {7}, or {0} (“No Ringer ID”).
Light-up ID You can assign a different ringer indicator color to each caller in the phonebook. Select “Color1-Default” (Amber), “Color2” (Green), “Color3” (Red), or “Multicolor”.
1
Press {Phonebook}, then press {Search}.
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Call Display Service
2
Press {V} or {^} repeatedly to display the desired item.
3 4 5
Press {Option}.
6
Press {Save}, then press {OFF}.
Press {2} to select “Light-up ID”. Press {V} or {^} repeatedly to select the desired ringer indicator color. L You can also select the color by pressing {1} to {4}.
Caller list Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls. L Caller information includes caller names and phone numbers, the date and time of calls, and the number of times the caller called. Missed calls If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the handset display. This lets you know if you should view the caller list to see who called while you were out. Example: Handset off the base unit or charger
10 missed calls Rcvd Phone Kcalls book L Note: L When the unit has new messages, “New message” will be displayed in place of “missed calls”.
Viewing the caller list and calling back
1 2
Press {V} or {^} to enter the caller list. Press {V} to search from the most recent call, or press {^} to search from the oldest call. L The caller’s name and phone number are displayed alternately. Example: SMITH,JACK 3:10P JUN.29
555-333-4444 3:10P JUN.29 L To exit the caller list, press {OFF}.
3
Press {C} or {s}.
29
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Call Display Service Note: L You can also press {Rcvd calls} to enter the caller list. L Calling back will not be possible if the caller information does not include a phone number. L In some cases, you may have to edit the number before dialing. (For example, you may have to add “1” for long distance calls.) L KX-TG5432C only: Each handset has its own caller list. If you viewed the caller list or answered a call on one handset, the same information in the other handset will be displayed as “missed calls”.
Editing a caller’s phone number before calling back You can edit a phone number in the caller list by adding the long distance code “1” or removing its area code.
1 2
Press {V} or {^} to enter the caller list.
3
Press {Edit} repeatedly until the phone number is shown in the desired format. Each time you press {Edit}, the phone number will be rearranged into one of 3 patterns. 1 1 – Area code – Local phone number
Displayed symbols
Press {V} or {^} repeatedly to display the desired item.
Example: 1-555-321-5555
L If the same caller calls more than once, it will be displayed with the number (“×2” to “×9”). Only the date and time of the most recent call will be stored. L A Q is displayed next to items which have already been viewed or answered on this handset.
2 Local phone number Example: 321-5555 3 Area code – Local phone number Example: 555-321-5555
4
To return a call, press {C} or {s}.
Note: L The number edited in step 3 will not be saved in the Caller List.
30
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Call Display Service Storing caller information into the phonebook Items in the caller list can be stored into each handset’s phonebook.
1 2
3
4
Press {V} or {^} to enter the caller list. Press {V} or {^} repeatedly to display the desired item. L To edit the number, press {Edit} repeatedly until the number is shown in the desired format (see “Editing a caller’s phone number before calling back”, step 3). Press {Save}. L If there is no name information for the caller, “Enter name” will be displayed. 1 Enter the name if necessary (see page 24, step 3). 2 Press {Next}, then press {Save}. L To continue storing other items, repeat from step 2.
Erasing caller information Erasing a selected item
1 2
Press {V} or {^} to enter the caller list.
3
Press {CLEAR}. L To erase other items, repeat from step 2. L To exit the caller list, press {OFF}.
Press {V} or {^} repeatedly to display the desired item.
Erasing all items Make sure that you have no missed calls.
1 2
Press {V} or {^} to enter the caller list.
3
Press {Yes}.
Press {All erase}. L To cancel erasing, press {No}.
Press {OFF} to exit.
Note: L If the caller information does not include a phone number, you cannot store it in the phonebook.
31
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Intercom Features
Intercom Intercom calls can be made between a handset and the base unit (and between 2 handsets, KX-TG5432C only). Note: L If you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L If you receive a phone call while talking on the intercom, you will hear 2 tones (page 37). To answer the call, press {OFF}, then press {C} or {s}. L You cannot change the ringer tone for intercom calls.
For KX-TG5431C users From the handset to the base unit
1
Handset: Press {INTERCOM}. L The base unit will beep for 1 minute. L To stop paging, press {OFF}.
2
Base unit: Press {LOCATOR/INTERCOM} to answer the page.
3
Handset: When finished talking, press {OFF}.
Note: L During an intercom call, the handset user can switch to the speaker by pressing {s}. To switch back to the receiver, press {C}. L To adjust the base unit’s speaker volume, press {>} or {<} repeatedly. 8 levels (high to low) are available.
32
From the base unit to the handset
1
Base unit: Press {LOCATOR/INTERCOM}. L The handset will beep for 1 minute. L To stop paging, press {LOCATOR/ INTERCOM}.
2
Handset: Press {C}, {s}, or {INTERCOM} to answer the page.
3
Base unit: When the paged party answers, speak into the MIC.
4
Base unit: When finished talking, press {LOCATOR/INTERCOM}.
Note: L You can locate a misplaced handset by paging it. (Handset locator)
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Intercom Features For KX-TG5432C users
From the base unit to a handset
Call the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0. L To confirm the handset’s extension number ([1] or [2]), place the handset on the base unit or charger. L The base unit will display the paging or paged handset number (H1 or H2).
1
Base unit: Press {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2}. L The handset will beep for 1 minute. L To stop paging, press either {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2}.
2
Handset: Press {C}, {s}, or {INTERCOM} to answer the page.
Handset: Press {INTERCOM}, then press {0}. L You can also select the base unit by pressing {V} or {^} then pressing {>}. L The base unit will ring for 1 minute. L To stop paging, press {OFF}.
3
Base unit: When the paged party answers, speak into the MIC.
4
Base unit: When finished talking, press either {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2}.
2
Base unit: Press either {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2} to answer the page.
Note: L You can locate a misplaced handset by paging it. (Handset locator)
3
Handset: When finished talking, press {OFF} or place the handset on the charger.
From one handset to the other handset Example: When handset 1 calls handset 2.
From the handset to the base unit
1
1
Handset 1: Press {INTERCOM}, then press the other handset number {2}. L You can also select the handset by pressing {V} or {^} then pressing {>}. L The paged handset will beep for 1 minute. L To stop paging, press {OFF}.
2
Handset 2: Press {C}, {s}, or {INTERCOM} to answer.
3
When finished talking, press {OFF} or place the handset on the base unit or charger.
Note: L During an intercom call, the handset user can switch to the speaker by pressing {s}. To switch back to the receiver, press {C}. L To adjust the base unit’s speaker volume, press {>} or {<} repeatedly. 8 levels (high to low) are available.
33
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Intercom Features
Transferring a call (KXTG5432C only)
Conference calls (KXTG5432C only)
Outside calls can be transferred from one handset to the other.
A conference call allows 2 handsets to speak together with an outside party.
1
During an outside call, press {INTERCOM}. L The call will be put on hold.
1
During an outside call, press {INTERCOM}. L The call will be put on hold.
2
To page the other handset, press {handset[1]} or {handset[2]}.
2
To page the other handset, press {handset[1]} or {handset[2]}.
3
Wait for the paged party to answer. L The paged handset user can answer by pressing {C}, {s}, or {INTERCOM}. L If there is no answer, press {C} or {s} to return to the outside call.
3
4
To complete the transfer, press {OFF}.
When the paged party answers, press {Conf} on your handset to establish a conference call. L “Conference” will be displayed. L To leave the conference, press {OFF}. The other 2 parties can continue the conversation.
Transferring a call without speaking to the paged party
1
During an outside call, press {INTERCOM}, then press {handset[1]} or {handset[2]}.
2
Press {OFF}. L The outside call rings at the other handset.
Note: L If the paged party does not answer the call, press {C} or {s} to return to the call. If not answered within 1 minute, the call will ring at your handset again. If you still do not answer the call within 4 minutes, the call will be disconnected.
34
Note: L The outside call can be put on hold by pressing {HOLD} during a conference call. Communications between extensions are not suspended. Only the person who placed the call on hold can resume the conference by pressing {Conf}.
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Programmable Settings
Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. Important: L Before programming, make sure the handset and base unit are not being used. The handset must be operated near the base unit and while off the base unit or charger. Main menu
Sub-menu 1
Message play Ringer setting
Sub-menu 2
–
Page
–
page 47
Ringer volume
–
page 36
Ringer tone
–
page 37
Interrupt tone
–
page 37
time*1
–
–
page 17
Voice enhancer
–
–
page 38
–
page 26
Date and Copy
phonebook*2
Copy 1 item Copy all items
Customer support Initial setting
– Set answering
–
page 27
–
page 41
Ring count*1 Recording
page 51
time*1
Remote code*1
page 51 page 51
Message alert
–
page 52
LCD contrast
–
page 38
Key tone
–
page 40
Auto talk
–
page 38
Time adjustment*1
–
page 40
Set tel line
Set dial
mode*1 *1
Set flash time
page 39
Set line mode*1
page 39
C.WTG
options*1 –
Registration Change language
page 39
Display Voice
prompt*1
page 22 page 40 page 16 page 16
*1 If you program these settings using one of the handsets, you will not need to program the same item using the other handset (KX-TG5432C only). *2 KX-TG5432C only
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Programmable Settings Note: L To exit programming, press {OFF} at any time. L To go back to the previous menu, press {<} or {Back}, or press {>} or {Select} while “(Go back)” is displayed.
Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH.
1 2
Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}.
Ringer setting 3
Scroll to “Ringer volume” by pressing {V} or {^}, then press {>}.
Ringer volume 4
Press {V} or {^} repeatedly to select the desired volume.
Ringer volume Low |||||| High KBack dB SaveL L To turn the ringer off, press {V} repeatedly until “Off ?” is displayed.
5
Press {Save}.
Note: L When the ringer volume is set to off, the handset will display “Ringer off”, and will not ring for outside calls. The handset will ring at the low level for intercom calls.
36
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Programmable Settings Handset ringer tone
Handset interrupt tone
You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”.
This tone lets you know when you receive a call while you are on an intercom call (page 32). “2” (default): The tone will sound 2 times. “On”: The tone will sound for as long as the line rings. “Off”: Turns this feature off.
1 2
Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}.
Ringer setting 3
Scroll to “Ringer tone” by pressing {V} or {^}, then press {>}.
Ringer tone 4
Press {V} or {^} repeatedly to select the desired setting.
1 2
Press {MENU}.
3
Scroll to “Interrupt tone” by pressing {V} or {^}, then press {>}.
4
Press {V} or {^} repeatedly to select the desired setting.
5
Press {Save}, then press {OFF}.
Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}.
Ringer tone 1=Tone 1 KBack dB SaveL L You can also select the ringer tone by pressing {1} to {7}. L If the ringer volume has been turned off, the handset will not ring.
5
Press {Save}, then press {OFF}.
Note: L If you subscribe to a distinctive ring service, select a tone (Tone 1 to 3). If you select a melody, you will not be able to distinguish lines by their ringers. L If you select one of the melody ringer patterns, the ringer will continue to sound for several seconds if: – the caller hangs up before you answer the call. – another person answers the call using another phone connected on the same line.
37
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Programmable Settings
Call options
Display options
Auto talk
Handset LCD contrast
When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default setting is OFF.
You can adjust the handset display contrast. There are 6 levels. The default setting is level 3.
1 2
Press {MENU}.
3
Scroll to “Auto talk” by pressing {V} or {^}, then press {>}.
4
Press {V} or {^} repeatedly to select “On” or “Off”.
5
Press {Save}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
Note: L If you subscribe to Call Display service and want to view the caller’s information on the handset display after lifting up the handset to answer a call, turn off this feature.
Voice enhancer You can turn the voice enhancer feature on or off. The default setting is OFF.
1 2
Press {MENU}.
3
Press {V} or {^} repeatedly to select “On” or “Off”.
4
Press {Save}, then press {OFF}. L When turned on, “J” will be displayed.
38
Scroll to “Voice enhancer” by pressing {V} or {^}, then press {>}.
1 2
Press {MENU}.
3
Scroll to “LCD contrast” by pressing {V} or {^}, then press {>}.
4
Press {V} or {^} repeatedly to select the desired setting.
5
Press {Save}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
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Programmable Settings
Telephone settings Dialing mode If you cannot make calls, change this setting depending on your telephone line service. “Tone” (default): For tone dial service. “Pulse”: For rotary pulse dial service.
1 2
Press {MENU}.
3
Scroll to “Set tel line” by pressing {V} or {^}, then press {>}.
4
Scroll to “Set dial mode” by pressing {V} or {^}, then press {>}.
5
Press {V} or {^} repeatedly to select the desired setting.
6
Press {Save}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
Flash time The flash time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms” (default).
1 2
Press {MENU}.
3
Scroll to “Set tel line” by pressing {V} or {^}, then press {>}.
4
Scroll to “Set flash time” by pressing {V} or {^}, then press {>}.
5
Press {V} or {^} repeatedly to select the desired setting.
6
Press {Save}, then press {OFF}.
Note: L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting.
Line mode The line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset is not displayed properly, the line mode selection is incorrect. Set line mode to “A”.
1 2
Press {MENU}.
3
Scroll to “Set tel line” by pressing {V} or {^}, then press {>}.
4
Scroll to “Set line mode” by pressing {V} or {^}, then press {>}.
5
Press {V} or {^} repeatedly to select the desired setting.
6
Press {Save}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
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Programmable Settings
Other options
3
Scroll to “Registration” by pressing {V} or {^}, then press {>}.
4
KX-TG5431C base unit: Press and hold {LOCATOR/ INTERCOM} until the CHARGE indicator flashes. KX-TG5432C base unit: Press and hold the locator/handset button that corresponds to the handset you want to re-register ({LOCATOR/ INTERCOM 1} or {LOCATOR/ INTERCOM 2}) until the registering handset number (H1 or H2) is displayed. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute.
5
Handset: Press {OK}, then wait until the handset beeps. L Registration is complete.
Handset key tone You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. The default setting is ON.
1 2
Press {MENU}.
3
Scroll to “Key tone” by pressing {V} or {^}, then press {>}.
4
Press {V} or {^} repeatedly to select “On” or “Off”.
5
Press {Save}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
Re-registering the handset If “No link to base. Move closer to base, try again.” is displayed even when the handset is near the base unit, you may need to re-register the handset to the base unit. Important: L Make sure the base unit is not being used. L Have the handset and base unit near each other when re-registering the handset. L KX-TG5432C only: Confirm the extension number of the handset which has lost its link to the base unit by placing the handset on the base unit or charger. If you accidentally assign another handset’s extension number to it, the other extension will stop functioning.
1
Handset: Press {MENU}.
2
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
40
Time adjustment (Call Display subscribers only) Using this feature, the unit’s date and time setting will be automatically adjusted when caller information is received. To turn this feature on, select “Caller ID[auto]” (default). To turn off, select “Manual”.
1 2
Press {MENU}.
3
Scroll to “Time adjustment” by pressing {V} or {^}, then press {>}.
4
Press {V} or {^} repeatedly to select “Manual” or “Caller ID[auto]”.
5
Press {Save}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
Note: L To use this feature, set the date and time manually first (page 17).
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Programmable Settings Customer support The handset can display the Internet address where you can download operating instructions for this product using your computer.
1 2
3
Press {MENU}. Scroll to “Customer support” by pressing {V} or {^}, then press {>}. L “www.panasonic.ca” will be displayed. Press {OFF}.
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Programmable Settings
Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages.
1 2 3
Press {MENU}.
4 5
Press {Save}.
Enter the desired feature code (shown below). Enter the desired setting code (shown below). L This step may vary depending on the feature being programmed.
Press {OFF} to exit programming mode.
Direct commands chart Feature
Feature code
Setting code
Page
Ringer volume
{1} {1}
{1}: Low {2}: Medium {3}: High {0}: Off
page 36
Ringer tone
{1} {2}
{1}–{3}: Tone pattern 1–3 {4}–{7}: Melody pattern 1–4
page 37
Interrupt tone
{1} {3}
{1}: On {2}: 2 times {0}: Off
page 37
Message play
{2}
Date and time
{4}
– Go to step 3 on page 17.
page 47 page 17
Voice enhancer
{5}
{1}: On {0}: Off
page 38
Copy phonebook (1 item)*1
{#} {1}
Go to step 4 on page 26.
page 26
Copy phonebook (all items)*1
{#} {2}
LCD contrast
{0} {1}
{1}–{6}: Level 1–6
page 38
Key tone
{0} {2}
{1}: On {0}: Off
page 40
Auto talk
{0} {3}
{1}: On {0}: Off
page 38
–
page 27
Set dial mode
{0} {5} {1}
{1}: Pulse {2}: Tone
page 39
Set flash time
{0} {5} {2}
{1}: 700 ms {2}: 600 ms {3}: 400 ms {4}: 300 ms {5}: 250 ms {6}: 110 ms {7}: 100 ms {8}: 90 ms
page 39
Set line mode
{0} {5} {3}
{1}: A {2}: B
page 39
Call Waiting options
{0} {5} {4}
{1}: On {0}: Off
page 22
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Programmable Settings Feature
Feature code
Setting code
Page
Ring count
{0} {6} {1}
{2}–{7}: 2–7 rings {0}: Toll saver
page 51
Recording time
{0} {6} {2}
{1}: 1 minute {2}: 2 minutes {3}: 3 minutes {0}: Greeting only
page 51
Remote code
{0} {6} {3}
Go to step 5 on page 51.
page 51
Display language
{0} {8} {1}
{1}: English {2}: French
page 16
Voice guidance language
{0} {8} {2}
{1}: English {2}: French
page 16
Message alert
{0} {#}
{1}: On {0}: Off
page 52
Time adjustment
{0} {9}
{1}: Caller ID[auto] {0}: Manual
page 40
Handset registration
{0} {0}
Go to step 4 on page 40.
page 40
*1 KX-TG5432C only Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}.
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Answering System Features
Answering system The unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 48. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set (page 17). L You can select the caller’s recording time (page 51).
Recording your greeting message You can record your own greeting message (max. 2 minutes) that will be played when the answering system answers a call. If you do not record a greeting message, a pre-recorded greeting message will be used. Sample greeting message: “This is (your name). We are unable to answer the phone right now. Please leave a message after the beep. Thank you.”
{GREETING REC} {GREETING CHECK}
{STOP}
MIC
1
Press {GREETING REC}. L The unit announces “To record greeting, press record again.”
2
Within 10 seconds, press {GREETING REC} again.
3
After the unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. L The display will show the elapsed recording time.
4
To stop recording, press {GREETING REC} or {STOP}.
Note: L If the greeting message is less than 1 second long, the unit beeps 6 times and announces, “Your greeting was not recorded. Record your greeting again.”
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Answering System Features To play back the greeting message Press {GREETING CHECK}.
Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. L If you do not re-record your greeting message, the unit will use a prerecorded greeting message.
Turning the answering system on/off ANSWER ON indicator {ANSWER ON} {<}, {>}
Pre-recorded greeting message If you do not record a greeting message, one of 2 pre-recorded messages will be played when a call is received depending on the caller’s recording time (page 51). – When the recording time is set to “1min”, “2min”, or “3min”: “Hello, we are not available now. Please leave your name and phone number after the beep. We will return your call.” – When the recording time is set to “Greeting only”: “Hello, we are not available now. Please call again. Thank you for your call.” To play back the pre-recorded greeting, press {GREETING CHECK}.
Press {ANSWER ON}. L When the answering system is turned on, the ANSWER ON indicator lights and the unit announces “Answer set” and the day and time. L When the answering system is turned off, the ANSWER ON indicator turns off and the unit announces “Answer off”.
Screening your calls While a caller is leaving a message, you can listen to the call through the base unit’s speaker. To adjust the speaker volume, press {>} or {<} repeatedly. You can answer the call by pressing {C} or {s}. To turn off the call screening feature Turn the base unit’s speaker volume off by pressing {<} until “0” is displayed. Note: L If you adjust the speaker volume while listening to messages or talking on the intercom, the speaker volume for call screening will be turned on again.
45
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Answering System Features
Listening to messages When new messages have been recorded: – The MESSAGE indicator on the base unit will flash. – The message indicator on the handset will flash slowly if the message alert feature is turned on (page 52). The base unit display will show the number of messages (old and new) recorded by the answering system. Example: The total number of recorded messages is 10.
Listening to messages using the base unit {ERASE} {<}, {>} MESSAGE indicator {MESSAGE} {STOP} {<}, {>} Press {MESSAGE}. L The unit will announce the number of new messages and will play back the new messages. L When you have no new messages, the unit will announce “No new messages. All message playback”, and will play back all messages.
46
Note: L The display shows the message number during playback. L During playback, the unit will announce the day and time that each message was recorded. (Voice time/day stamp) L At the end of the last message, the unit announces “End of final message”. To adjust the speaker volume 9 levels (high to off) are available. Press {>} or {<} repeatedly while using the answering system. Repeating a message Press {<} while listening to the message. L If pressed within the first 5 seconds of a message, the previous message will be played. Skipping a message Press {>} to play the next message. Pausing message playback Press {STOP}. L To resume playback, press {MESSAGE}. L To stop playback completely, press {STOP} again. Erasing a specific message Press {ERASE} while listening to the message you want to erase. Erasing all messages
1
Press {ERASE} while the base unit is not being used. L The unit will announce “To erase all messages, press ERASE again.”
2
Within 10 seconds, press {ERASE} again. L The unit will announce “No messages”.
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Answering System Features Note: L Caller information for the erased messages will remain in the caller list.
Listening to messages using the handset
{MENU} {Select} {OFF}
When new messages have been recorded, “New message” is displayed.
1 2
3
Press {MENU}. Press {Select} at “Message play”. L The unit will announce the number of new messages, and will play back the new messages. L To switch to the receiver and to listen to the messages in privacy, press {C}. You can switch back to the speaker by pressing {s}. L When you have no new messages, the unit will announce “No new messages. All message playback”, and will play back all messages. L After the last message is played back, the unit’s voice guidance starts. Follow the guidance as necessary. Press {OFF} when finished.
Note: L Adjust the speaker or receiver volume using {V} or {^}.
L At the end of the last message, the unit announces “End of final message”. Voice guidance If you do not press any buttons after the last message is played back, the unit’s voice guidance starts. Operate the answering system by following the guidance as necessary. The unit will announce “Press 4 to play back new messages. Press 5 to play back all messages.” L You can press buttons for other playback options (see below) even if the voice guidance has started. L If you do not press any button within 10 seconds after the voice guidance, the handset returns to standby mode. Answering system commands You can also operate the answering system by pressing dial keys. To use the following commands, press {MENU}, then press {Select} at “Message play”. Key
Command
{1} or {<}
Repeat message (during playback)*1
{2} or {>}
Skip message (during playback)
{4}
Play new messages
{5}
Play all messages
{8}
Turn answering system on
{9}
Stop playback*2
{0}
Turn answering system off
{CLEAR} or {*}{4}
Erase this message (during playback)
{*}{5}
Erase all messages
*1 If pressed within the first 5 seconds of a message, the previous message will be played. *2 To resume operation, press a command key within 15 seconds, or the voice guidance will start.
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Answering System Features Calling back (Call Display subscribers only) If caller information was received for the call, you can call the caller back while listening to a message. Press {Call} during playback. Note: L To edit the number before calling back, press {Edit} repeatedly to select the desired format (page 30), then press {Call}, {C}, or {s}.
48
Memory capacity The total recording capacity (including your greeting message and caller messages) is about 10 minutes. A maximum of 64 messages (including a greeting message) can be recorded. L If message memory becomes full: – “E” flashes on the base unit. – the ANSWER ON indicator flashes rapidly (if the answering system is turned on). – the unit announces “Memory full” while operating the answering system. To record additional messages, erase unnecessary messages. L If less than 3 minutes of recording time is available, the unit will announce the remaining recording time when operating the answering system. L Messages are retained even if a power failure occurs. All messages are saved until you erase them. (Flash memory message backup) L The total recording capacity may be reduced by the calling party’s background noise.
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Answering System Features
Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 51). This code must be entered each time you operate the answering system remotely.
Using the answering system remotely
1
Dial your phone number from a touch tone phone. L If the ring count is set to “Toll saver” (page 51), the number of rings you hear will indicate whether or not you have new messages.
2
After the greeting message starts, enter your remote code. L The unit will announce the number of new messages, and will play back the new messages.
3
After 3 seconds, the voice guidance will start. Follow the voice guidance as necessary.
4
When finished, hang up.
Voice guidance During remote operation, the unit’s voice guidance will prompt you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order: – Play back all messages – Play back new messages – Record a message – Erase all messages Note: L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit will announce, “Thank you for your call” then disconnect your call. L If less than 3 minutes of recording time is available, the unit will announce the remaining recording time after the last message is played back. L If the unit announces “Memory full”, erase unnecessary messages.
Note: L When you press a key, press firmly. L You can hang up at any time. L You can ignore the voice guidance and control the unit using remote commands.
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Answering System Features Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key
Remote command
{1}
Repeat message (during playback)*1
{2}
Skip message (during playback)
{4}
Play new messages
{5}
Play all messages
{9}
Stop*2
{0}
Turn answering system off
{*}{4}
Erase this message (during playback)
{*}{5}
Erase all messages
*1 If pushed within the first 5 seconds of a message, the previous message will be played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely If the answering system is off, you can turn it on remotely.
1 2
Dial your phone number. Let the phone ring 15 times. L The unit will answer your call with the greeting message. L You can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 49).
Skipping the greeting message to leave a message You can leave a message just as any outside caller can. Call your phone number, then press {*} to skip the
50
greeting message and record your message after the beep.
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Answering System Features
Answering system settings Remote code A remote code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. Store any 2-digit number (00–99). The default setting is “11”.
1 2
Press {MENU}.
3
Scroll to “Set answering” by pressing {V} or {^}, then press {>}.
4
Scroll to “Remote code” by pressing {V} or {^}, then press {>}.
5
Select the desired remote code by entering a 2-digit number (00–99).
6
Press {Save}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
Ring count You can change the number of times the phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “Toll saver”. “Toll saver”: The unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 49), you will know that there are no messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.
1 2
Press {MENU}.
3
Scroll to “Set answering” by pressing {V} or {^}, then press {>}.
4
Scroll to “Ring count” by pressing {V} or {^}, then press {>}.
5
Press {V} or {^} repeatedly to select the desired setting. L You can also select the ring count by pressing {0} (“Toll saver”), or {2} to {7}.
6
Press {Save}, then press {OFF}.
Note: L To confirm the remote code, repeat steps 1 to 4. Press {OFF} when finished.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
Caller’s recording time You can change the maximum message recording time allotted to each caller. “1min”, “2min”, or “3min” (default): Caller messages are limited to 1 minute to 3 minutes. “Greeting only”: The unit plays the greeting message but does not record caller messages.
1 2
Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
51
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Answering System Features
3
Scroll to “Set answering” by pressing {V} or {^}, then press {>}.
4
Scroll to “Recording time” by pressing {V} or {^}, then press {>}.
5
Press {V} or {^} repeatedly to select the desired setting. L You can also select the recording time by pressing {1} to {3}, or {0} (“Greeting only”).
6
Press {Save}, then press {OFF}.
Note: L If message memory becomes full, the unit will automatically switch to the “Greeting only” mode.
Message alert You can select whether or not the message indicator on the handset will flash when new messages have been recorded (page 46). The default setting is OFF.
1 2
Press {MENU}.
3
Scroll to “Message alert” by pressing {V} or {^}, then press {>}.
4
Press {V} or {^} repeatedly to select “On” or “Off”.
5
Press {Save}, then press {OFF}.
Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.
Note: L The message indicator will not flash for new messages while the handset is in use. L While message alert is on, battery operating time will be shortened (page 12).
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Useful Information
Belt clip
Headset (optional)
You can hang the handset on your belt or pocket using the included belt clip.
Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets.
To attach the belt clip
To connect an optional headset to the handset
To remove the belt clip While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2).
Headset jack 2 1
L Model shown is KX-TCA86. Note: L To switch to the speakerphone, press {s}. To return to the headset, press {C}.
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Useful Information
Wall mounting Base unit The base unit can be mounted on a wall phone plate.
1
Connect the AC adaptor.
Fasten the AC adaptor cord.
Hook To power outlet
2
Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2).
1
2
3
Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit.
B
A
54
B
A
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Useful Information
4
Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.
5
Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas.
To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
2
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Useful Information Charger (KX-TG5432C only) The charger can be wall mounted, as shown below.
1 2 3 4
Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). Slide it down (2) and to the right (3) until it is secure.
25.4 mm (1") 1 2 Screws To power outlet
25.4 mm (1") Wall mount template for the charger
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Useful Information
Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message
Cause & solution
Busy
L The called handset is in use.*1 L The handset you tried to copy phonebook items to is in use.*1 L The handset you are calling is too far from the base unit.*1
Error!!
L When you tried to register the handset, the handset and the base unit could not link for some reason, such as interference from electrical appliances. Move the handset and the base unit away from the electrical appliances and try again. L The other handset tried to send phonebook items to you but there was an error. Have the other handset user resend the items to you (page 26).*1
---Incomplete--Phonebook full
L When the phonebook item(s) was(were) sent to another handset, the handset’s phonebook memory was full and copying stopped. Press {OFF} to exit. Erase items from the other handset’s phonebook (page 25). When phonebook memory is available, you can copy all phonebook items (page 27) or individual items one by one (page 26).*1
No link to base. Move closer to base, try again.
L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm that the base unit’s AC adaptor is plugged in. L Raise the base unit antennas. L The handset’s registration may have been canceled. Re-register the handset (page 40).
Phonebook full
L There is no space to store new items in the phonebook. Erase unnecessary items (page 25).
No items stored
L Your phonebook or redial list is empty.
Please lift up and try again.
L A handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again.
System is busy. Please try again later.
L The handset has lost communication with the base unit. Move closer to the base unit and try again. L More than one unit is in use. Try again later.*1 L Another user is listening to messages. Try again later.
*1 KX-TG5432C only
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Useful Information
Troubleshooting General use Problem
Cause & solution
The unit does not work.
L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). L Clean the charge contacts and charge again (page 11). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L Re-install the battery (page 10) and fully charge it.
The display shows “No link to base. Move closer to base, try again.” and an alarm tone sounds.
L The handset is too far from the base unit. Move closer and try again. L Plug in the base unit’s AC adaptor. L Raise the base unit antennas. L If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (page 40).
I cannot hear a dial tone.
L Confirm that the telephone line cord is connected (page 9). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.
Programmable settings Problem
Cause & solution
I cannot program items.
L Programming is not possible while the handset and base unit are being used. L Do not pause for over 1 minute while programming. L Move closer to the base unit. L While another user is listening to messages or the answering system is answering a call, you cannot program. Try again later.
While programming, the handset starts to ring.
L A call is being received. Answer the call and start again from the beginning after hanging up.
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Useful Information Making/answering calls, Intercom Problem
Cause & solution
Static is heard, sound cuts in and out. Interference from other electrical units.
L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antennas. L Turn on the clarity booster feature (page 21). L If your unit is connected to a telephone line with xDSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your xDSL provider for details.
The handset does not ring.
L The ringer volume is turned off. Adjust it (page 36).
I cannot make a call.
L The dialing mode may be set incorrectly. Set the dial mode (page 39) to match the type of telephone service you have (tone or pulse). L While the answering system is answering a call, or the other handset is in use, you may not be able to make a call. Try again later. L While listening to messages using the handset, you cannot make a call. Exit by pressing {OFF}.
I cannot redial by pressing {REDIAL}.
L If the last number dialed was more than 48 digits long, the number will not be redialed correctly. L If you press {REDIAL} after you have started dialing, this button functions as the {PAUSE} button. To redial, do not dial any numbers before pressing {REDIAL}.
I cannot have a conversation using the headset.
L Make sure that an optional headset is connected properly (page 53). L If “SP-phone” is displayed on the handset, press {C} to switch to the headset.
I cannot make long distance calls.
L Make sure that you have long distance service.
I cannot page the handset or base unit.
L The called handset is too far from the base unit. L The called unit is in use. Try again later.
Phonebook Problem
Cause & solution
I cannot store an item in the phonebook.
L You cannot store an item in the phonebook while the handset is in talk, speakerphone or intercom mode, or while listening to messages. L Do not pause for over 1 minute while storing.
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Useful Information Problem
Cause & solution
While storing an item in the phonebook, the handset starts to ring.
L A call is being received. Answer the call and start again from the beginning after hanging up.
Copying stopped with an item displayed.
L The destination handset may have lost communication with the base unit, or the destination handset user may have pressed {C} or {s}. The displayed phonebook item was not copied to the handset. Press {OFF}. Confirm that the destination handset is in standby mode (i.e., not in use) and try again.
The display exits the phonebook while searching.
L The handset automatically exits after 1 minute of inactivity.
Call Display Problem
Cause & solution
The handset does not display the caller’s name and/or phone number.
L You have not subscribed to Call Display service. Contact your telephone company to subscribe. L If your unit is connected to any additional telephone equipment such as a Call Display box or wireless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack. L If your unit is connected to a telephone line with xDSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your xDSL provider for details. L The name display service may not be available in some areas. Contact your telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The caller requested not to send caller information (page 28). L If a call is being transferred to you, the caller information will not be displayed. L Generally caller information is displayed from the 2nd ring.
I cannot dial the phone number edited in the caller list.
L The phone number you dialed might have an incorrect edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 30).
The display exits the caller list while searching.
L The handset automatically exits after 1 minute of inactivity.
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Useful Information Answering system Problem
Cause & solution
I cannot listen to messages from a remote location.
L A touch tone phone is required for remote operation. L Press the remote code correctly and press each key firmly (page 49). L The answering system is off. Turn it on (page 50).
The other party complains that they cannot leave a voice message.
L The recording time is set to “Greeting only”. Select “1min”, “2min”, or “3min” (page 51). L The memory is full. Erase unnecessary messages (page 46).
“E” flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded.
L Message memory is full. Erase unnecessary messages (page 46).
I cannot operate the answering system.
L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later.
During message playback, the unit rings and cancels playback.
L A call is being received. Answer the call and start again from the beginning after hanging up.
The message indicator on the handset flashes slowly.
L New messages have been recorded. Listen to the new messages (page 46) or turn the message alert off (page 52).
When you play back messages or turn on the answering system, the base unit and handset announce the day and time incorrectly.
L Set the date and time again (page 17).
Battery charge Problem
Cause & solution
“Recharge battery” is displayed, 7 flashes or the handset beeps intermittently.
L Fully charge the battery (page 11).
“Charge for 6h” and 8 are displayed and the handset does not work.
L The battery has been discharged. Fully charge the battery (page 11).
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Useful Information Problem
Cause & solution
I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h” and 8 are displayed.
L Clean the charge contacts and charge again (page 11). L The battery may need to be replaced (page 12). If you install a new battery, fully charge it (page 11).
The CHARGE indicator does not go out after the battery has been charged.
L This is normal.
The handset display is blank.
L Confirm that the battery is properly installed. L Fully charge the battery (page 11).
Power failure Problem
Cause & solution
The unit will not function.
L This product is not designed to make calls in the event of a power failure. We recommend connecting a standard telephone to the same telephone line in the event that emergency calls need to be made during a power failure (page 9).
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Useful Information
Important information NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, “IC:”, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. And, the term “IC:” signifies that Industry Canada radio technical specifications were met. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The Ringer Equivalence Number (REN) of this unit: (found on the bottom of the unit). NOTICE: Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Privacy of communications may not be ensured when using this telephone. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near, or on top of, a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.
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Useful Information
Technical information Base unit Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 95 mm x width 174 mm x depth 143 mm (33/4" x 627/32" x 55/8") Mass (Weight): Approx. 320 g (0.71 lb.) Power consumption: Standby: Approx. 2.3 W Maximum: Approx. 5.5 W Power supply: AC adaptor (120 V AC, 60 Hz)
Handset Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 173 mm x width 48 mm x depth 33 mm (613/16" x 17/8" x 15/16") Mass (Weight): Approx. 170 g (0.37 lb.) Power supply: Ni-MH battery (3.6 V, 830 mAh) Security codes: 1,000,000
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Charger (KX-TG5432C only) Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Dimensions: Approx. height 71 mm x width 88 mm x depth 100 mm (213/16" x 315/32" x 315/16") Mass (Weight): Approx. 110 g (0.24 lb.) Power consumption: Standby: Approx. 0.8 W Maximum: Approx. 3.0 W Power supply: AC adaptor (120 V AC, 60 Hz) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.
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Useful Information
Warranty Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase. Telephone Accessory / Product - One (1) year, parts and labour LIMITATIONS AND EXCLUSIONS This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are warranted for ninety (90) days from date of original purchase. This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES. In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. WARRANTY SERVICE For product operation and information assistance, please contact your Dealer or our Customer Care Centre at: Telephone #: (905) 624-5505 Fax #: (905) 238-2360 Web: www.panasonic.ca For product repairs, please contact one of the following: L Your Dealer who will inform you of an authorized Servicentre nearest you. L Our Customer Care Centre at (905) 624-5505 or www.panasonic.ca L A Panasonic Factory Servicentre listed below: Calgary, Alberta Richmond, British Columbia Panasonic Canada Inc. Panasonic Canada Inc. 6835-8th St. N. E. 12111 Riverside Way Calgary, AB T2E 7H7 Richmond, BC V6W 1K8 Tel: (403) 295-3955 Tel: (604) 278-4211 Fax: (403) 274-5493 Fax: (604) 278-5627 Mississauga, Ontario Panasonic Canada Inc. 5770 Ambler Dr. Mississauga, ON L4W 2T3 Tel: (905) 624-8447 Fax: (905) 238-2418
Lachine, Québec Panasonic Canada Inc. 3075, rue Louis A. Amos Lachine, QC H8T 1C4 Tel: (514) 633-8684 Fax: (514) 633-8020
IF YOU SHIP THE PRODUCT TO A SERVICENTRE Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase.
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Index
Index A Accessories: 5 Answering calls: 19 Answering system: 44 Auto talk: 19, 38 B Backlit display: 15 Backlit handset keypad: 15 Base unit location: 8 Battery Charge: 11 Installation: 10 Performance: 12 Replacement: 12 Strength: 11 Belt clip: 53 C Call Display service: 28 Caller list Calling back: 29 Editing: 30 Erasing: 31 Storing: 31 Viewing: 29 Call screening: 45 Call share: 21 Call waiting tone: 22 Chain dial: 26 Clarity booster: 21 Conf (Conference): 34 Conference calls: 34 Controls: 13 Copy phonebook: 26, 27 Customer support: 41 C.WTG (Call Waiting Deluxe): 22 D Date and time: 17 Dialing mode: 39 Display Base unit: 15 Handset: 15 Display language: 16 E Erasing all messages: 46, 47, 50 Erasing a message: 46, 47, 50 Error messages: 57 Extension number: 33 F Flash button: 21 Flash time: 39
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G H
I
K L
M
N P
R
Function menu Direct commands: 42 Table: 35 Greeting message: 44 Handset locator: 32, 33 Headset, optional: 53 Hold: 20 Installation AC adaptor: 9 Base unit: 9 Charger: 9 Telephone line cord: 9 Intercom Call: 32 Paging: 32 Interrupt tone: 37 Key tone: 40 LCD contrast: 38 Light-up ID: 28 Line mode: 39 Listening to messages Base unit: 46 Handset: 47 Touch tone phone: 49 Making calls: 18 Memory capacity: 48 Message alert: 52 Microphone Base unit: 32, 44 Handset: 18 Mute: 20 Navigator key: 14 Noise: 8 Pause: 21 Phonebook Adding: 24 Calling: 25 Copying: 26, 27 Editing: 25 Erasing: 25 Names: 24 Power failure: 9, 17, 62 Pulse service: 22 Recording time: 51 Redial: 18 Redial list: 19 Registration: 40
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Index
S
T
V
W
Remote code: 51 Remote operation: 49 Ring count: 51 Ringer Tone: 37 Volume: 36 Ringer ID: 28 Ringer off: 19, 36 Rotary service, tone dialing: 22 Safety instructions: 6 Soft keys: 15 SP-phone: 18 Technical information: 64 Time adjustment: 40 Toll saver: 51 Transferring a call: 34 Troubleshooting Answering system: 61 Battery charge: 61 Call Display: 60 General use: 58 Making/answering calls, Intercom: 59 Phonebook: 59 Power failure: 62 Programmable settings: 58 VE (voice enhancer): 20 Visual Call Waiting: 22 Voice enhancer: 20, 38 Voice guidance: 47, 49 Voice guidance language: 16 Volume control Base unit: 46 Handset receiver: 18 Handset speaker: 18 Wall mounting Base unit: 54 Charger: 56
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Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.
Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PQQX14506ZA DM0205SH0
